it job board logo
  • Home
  • Find IT Jobs
  • Register CV
  • Register as Employer
  • Contact us
  • Career Advice
  • Recruiting? Post a job
  • Sign in
  • Sign up
  • Home
  • Find IT Jobs
  • Register CV
  • Register as Employer
  • Contact us
  • Career Advice
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

143 jobs found

Email me jobs like this
Refine Search
Current Search
operations business analyst
Database Administrator
DataStaff, Inc. Raleigh, North Carolina
Job Description DataStaff, Inc is seeking a Database Administrator for a long-term contract opportunity with one of our direct clients located in Raleigh, NC This role is hybrid Job Description: Our client is seeking a Database Administrator (DBA) who will be responsible for installing, configuring, maintaining, and securing database systems. This role ensures high availability, performance, integrity, and security of data across production, test, and development environments. The Database Administrator will support database operations, optimization, security, backup, recovery, and collaboration with developers and stakeholders. Responsibilities Install, configure, upgrade, and maintain database servers and application tools. Establish system storage requirements and modify database structures as needed. Perform regular maintenance, debugging, patching, performance tuning, and reporting. Monitor database performance, identify bottlenecks, and implement optimization strategies. Tune SQL queries, indexing strategy, and database parameters to improve efficiency. Set up cybersecurity measures and authentication controls, and enforce security policies. Manage user permissions, privileges, and audit activities to protect sensitive data. Ensure compliance with regulatory and organizational data governance requirements. Design and implement backup and disaster recovery strategies. Ensure availability and integrity of backed-up data and support recovery operations. Support database design, schema creation, and testing activities. Consult with developers and stakeholders to ensure optimal database usage. Implement event triggers, stored procedures, and performance alerts. Monitor transaction volumes, concurrency, response times, and other performance indicators. Perform housekeeping tasks such as tuning, indexing, and data cleanup. Knowledge, Skills and Experience: Problem-solving and analytical thinking with attention to detail. Knowledge of compliance-heavy environments (healthcare, finance, government). Required Skills: 7 Years - Hands-on experience with database management systems (e.g., Oracle, SQL Server, MySQL, PostgreSQL). 7 Years - Strong knowledge of SQL, database architecture, backup/recovery, and security best practices. 7 Years - Experience with performance tuning, query optimization, and capacity planning. 7 Years - Knowledge of modern database technologies and strategies for migrating and modernizing database systems 5 Years - Familiarity with programming languages, APIs, and database design principles. 3 Years - Experience with cloud database technologies (Azure SQL, AWS RDS, Cloud SQL). 5 Years - Experience with Agile/Scrum Framework environments. 7 Years - Strong communication and collaboration skills to work with cross-functional teams, including developers, business analysts, and stakeholders. Desired Skills: 2 Years - State Government experience This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
11/14/2026
Full time
Job Description DataStaff, Inc is seeking a Database Administrator for a long-term contract opportunity with one of our direct clients located in Raleigh, NC This role is hybrid Job Description: Our client is seeking a Database Administrator (DBA) who will be responsible for installing, configuring, maintaining, and securing database systems. This role ensures high availability, performance, integrity, and security of data across production, test, and development environments. The Database Administrator will support database operations, optimization, security, backup, recovery, and collaboration with developers and stakeholders. Responsibilities Install, configure, upgrade, and maintain database servers and application tools. Establish system storage requirements and modify database structures as needed. Perform regular maintenance, debugging, patching, performance tuning, and reporting. Monitor database performance, identify bottlenecks, and implement optimization strategies. Tune SQL queries, indexing strategy, and database parameters to improve efficiency. Set up cybersecurity measures and authentication controls, and enforce security policies. Manage user permissions, privileges, and audit activities to protect sensitive data. Ensure compliance with regulatory and organizational data governance requirements. Design and implement backup and disaster recovery strategies. Ensure availability and integrity of backed-up data and support recovery operations. Support database design, schema creation, and testing activities. Consult with developers and stakeholders to ensure optimal database usage. Implement event triggers, stored procedures, and performance alerts. Monitor transaction volumes, concurrency, response times, and other performance indicators. Perform housekeeping tasks such as tuning, indexing, and data cleanup. Knowledge, Skills and Experience: Problem-solving and analytical thinking with attention to detail. Knowledge of compliance-heavy environments (healthcare, finance, government). Required Skills: 7 Years - Hands-on experience with database management systems (e.g., Oracle, SQL Server, MySQL, PostgreSQL). 7 Years - Strong knowledge of SQL, database architecture, backup/recovery, and security best practices. 7 Years - Experience with performance tuning, query optimization, and capacity planning. 7 Years - Knowledge of modern database technologies and strategies for migrating and modernizing database systems 5 Years - Familiarity with programming languages, APIs, and database design principles. 3 Years - Experience with cloud database technologies (Azure SQL, AWS RDS, Cloud SQL). 5 Years - Experience with Agile/Scrum Framework environments. 7 Years - Strong communication and collaboration skills to work with cross-functional teams, including developers, business analysts, and stakeholders. Desired Skills: 2 Years - State Government experience This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
IT Systems Team Lead
The Talent Mine Mundelein, Illinois
Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
11/14/2026
Full time
Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
Workday Developer
Technogen, Inc. Annapolis, Maryland
Job Description Workday Developer Annapolis, Maryland 21401 Duties and Responsibilities: Serve as the senior functional and technical resource for Workday HR, Payroll, and Financial applications (modules/functions: HCM, Recruiting, Talent, Payroll, Onboarding, Customer Accounts, Supplier Accounts, Financial Management, Budgeting, Business Assets, Banking Settlement, Procurement, Expense Management, Reporting, Integrations), owning solution analysis, configuration, integration, reporting, troubleshooting, and related business process improvements. Lead requirements-gathering sessions; document current-state and future-state processes, business rules, data flows, use cases, and functional specifications. Evaluate business needs and recommend system configurations, enhancements, integrations, automation, and process improvements. Configure and support modules such as core HR, benefits, time and attendance, payroll, general ledger, accounts payable, accounts receivable, budgeting, procurement, and financial reporting. Troubleshoot complex application, database, reporting, API, web service, and integration issues; analyze logs and SQL query results, identify root causes, implement and validate fixes, and establish preventive controls. Design, develop, test, document, and maintain APIs, web services, and systems integrations among HR, payroll, finance, banking, identity, and third-party platforms, including secure data exchange, data mapping, error handling, and monitoring. Write, troubleshoot, and optimize SQL queries; develop, validate, and maintain reports, dashboards, and data extracts to support HR, payroll, and financial operations, reconciliations, audits, and business decision-making. Develop test strategies, test cases, and acceptance criteria; coordinate system, integration, regression, payroll parallel, and user acceptance testing. Support release management, upgrades, patches, conversions, and implementations while minimizing operational risk and disruption. Ensure data quality, reconciliation, security, privacy, auditability, and compliance with applicable policies and regulatory requirements. Create and maintain system documentation, configuration records, process maps, support procedures, and end-user training materials. Mentor analysts, provide technical leadership, and promote consistent analysis, documentation, and support practices. Manage vendor relationships, monitor service performance, and escalate product or support issues as needed. Education and Years of Experience: Bachelor's degree in information systems or computer science or an equivalent combination of education and relevant experience. Extensive, demonstrated hands-on Workday experience across HR, Payroll, and Financial modules in a developer role, including configuration, implementation or enhancement delivery, and production support. Workday expertise is required; experience with other enterprise platforms is supplemental and does not substitute for this requirement. Demonstrated expertise in end-to-end HR, payroll, and financial business processes and their cross-functional dependencies. Strong experience with requirements analysis, system configuration, integrations, data conversion, testing, troubleshooting, and production support. Strong hands-on experience developing and supporting Workday APIs, web services, systems integrations, reports, and data extracts; configuring Workday business processes and security; troubleshooting complex Workday issues; and validating cross-module data flows and reconciliations. Ability to describe complex Workday solutions delivered and explain design decisions, testing, and issue resolution. Demonstrated hands-on development experience with XpressO, XML, XSLT, Java, APIs, REST/SOAP web services, and systems integrations, including authentication, data mapping, secure data exchange, error handling, and integration testing; strong SQL skills for querying relational databases, troubleshooting, data validation, and query optimization; and experience developing and supporting reports, dashboards, and data extracts. Experience leading complex initiatives and collaborating effectively with business stakeholders, developers, security teams, auditors, vendors, and executive sponsors. Strong written and verbal communication skills, including the ability to explain technical concepts to nontechnical audiences. Experience with cloud migrations, major upgrades, ERP transformations, or multi-entity implementations. Knowledge of payroll accounting, costing allocations, general ledger posting, reconciliation, and financial controls. Experience with advanced (Studio) reporting and analytics platforms, middleware, integration tools, or workflow automation. Relevant certifications in enterprise applications, project management, business analysis, IT service management, or security. Core Competencies Systems thinking and business process analysis Functional and technical problem-solving Data analysis, validation, and reconciliation Risk management and attention to detail Project leadership and change management Stakeholder facilitation and partnership Prioritization in a fast-paced, deadline-driven environment Commitment to confidentiality, service quality, and continuous improvement
11/14/2026
Full time
Job Description Workday Developer Annapolis, Maryland 21401 Duties and Responsibilities: Serve as the senior functional and technical resource for Workday HR, Payroll, and Financial applications (modules/functions: HCM, Recruiting, Talent, Payroll, Onboarding, Customer Accounts, Supplier Accounts, Financial Management, Budgeting, Business Assets, Banking Settlement, Procurement, Expense Management, Reporting, Integrations), owning solution analysis, configuration, integration, reporting, troubleshooting, and related business process improvements. Lead requirements-gathering sessions; document current-state and future-state processes, business rules, data flows, use cases, and functional specifications. Evaluate business needs and recommend system configurations, enhancements, integrations, automation, and process improvements. Configure and support modules such as core HR, benefits, time and attendance, payroll, general ledger, accounts payable, accounts receivable, budgeting, procurement, and financial reporting. Troubleshoot complex application, database, reporting, API, web service, and integration issues; analyze logs and SQL query results, identify root causes, implement and validate fixes, and establish preventive controls. Design, develop, test, document, and maintain APIs, web services, and systems integrations among HR, payroll, finance, banking, identity, and third-party platforms, including secure data exchange, data mapping, error handling, and monitoring. Write, troubleshoot, and optimize SQL queries; develop, validate, and maintain reports, dashboards, and data extracts to support HR, payroll, and financial operations, reconciliations, audits, and business decision-making. Develop test strategies, test cases, and acceptance criteria; coordinate system, integration, regression, payroll parallel, and user acceptance testing. Support release management, upgrades, patches, conversions, and implementations while minimizing operational risk and disruption. Ensure data quality, reconciliation, security, privacy, auditability, and compliance with applicable policies and regulatory requirements. Create and maintain system documentation, configuration records, process maps, support procedures, and end-user training materials. Mentor analysts, provide technical leadership, and promote consistent analysis, documentation, and support practices. Manage vendor relationships, monitor service performance, and escalate product or support issues as needed. Education and Years of Experience: Bachelor's degree in information systems or computer science or an equivalent combination of education and relevant experience. Extensive, demonstrated hands-on Workday experience across HR, Payroll, and Financial modules in a developer role, including configuration, implementation or enhancement delivery, and production support. Workday expertise is required; experience with other enterprise platforms is supplemental and does not substitute for this requirement. Demonstrated expertise in end-to-end HR, payroll, and financial business processes and their cross-functional dependencies. Strong experience with requirements analysis, system configuration, integrations, data conversion, testing, troubleshooting, and production support. Strong hands-on experience developing and supporting Workday APIs, web services, systems integrations, reports, and data extracts; configuring Workday business processes and security; troubleshooting complex Workday issues; and validating cross-module data flows and reconciliations. Ability to describe complex Workday solutions delivered and explain design decisions, testing, and issue resolution. Demonstrated hands-on development experience with XpressO, XML, XSLT, Java, APIs, REST/SOAP web services, and systems integrations, including authentication, data mapping, secure data exchange, error handling, and integration testing; strong SQL skills for querying relational databases, troubleshooting, data validation, and query optimization; and experience developing and supporting reports, dashboards, and data extracts. Experience leading complex initiatives and collaborating effectively with business stakeholders, developers, security teams, auditors, vendors, and executive sponsors. Strong written and verbal communication skills, including the ability to explain technical concepts to nontechnical audiences. Experience with cloud migrations, major upgrades, ERP transformations, or multi-entity implementations. Knowledge of payroll accounting, costing allocations, general ledger posting, reconciliation, and financial controls. Experience with advanced (Studio) reporting and analytics platforms, middleware, integration tools, or workflow automation. Relevant certifications in enterprise applications, project management, business analysis, IT service management, or security. Core Competencies Systems thinking and business process analysis Functional and technical problem-solving Data analysis, validation, and reconciliation Risk management and attention to detail Project leadership and change management Stakeholder facilitation and partnership Prioritization in a fast-paced, deadline-driven environment Commitment to confidentiality, service quality, and continuous improvement
Computer System Analyst
TECHEAD
Job Description TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at or on Glassdoor. In this role, you will maintain and secure endpoint infrastructure supporting critical Army operations at Fort Novosel, AL. The position exercises significant autonomy to manage enterprise security toolsets, conduct vulnerability assessments, prioritize risk remediations, automate administrative routines using PowerShell, and ensure full compliance across applicable military and federal cybersecurity standards. Responsibilities Manage, configure, and administer endpoint security toolsets, including Trellix ePolicy Orchestrator (ePO), Host Based Security System (HBSS), and Assured Compliance Assessment Solution (ACAS). Deploy, tune, and maintain security modules such as endpoint protection, host-based firewalls, and data loss prevention (DLP). Analyze vulnerability scan results, prioritize risks, and coordinate remediation workflows with system administrators to ensure system integrity. Automate routine administrative tasks, system configurations, and security data collection using PowerShell scripting. Collate, analyze, and visualize security telemetry from ACAS, ePO, Elastic, and adjacent IT systems for operational reporting and leadership decision-making. Enforce strict compliance with DISA STIGs, SCAP validation, CIS Benchmarks, organizational IT security policies, and applicable Army Regulations (ARs). Develop, track, and maintain Risk Management Framework (RMF) and Assessment & Authorization (A&A) documentation packages. Partner with end users and departmental teams to evaluate operational requirements and implement appropriate security controls. Must Have Qualifications 2+ years of professional experience in cybersecurity, systems analysis, or endpoint security administration. Active Secret security clearance (100% onsite at Fort Novosel, AL). Active DoD IAT Level II certification (one of the following: Security+ CE, CySA+, CCNA-Security, GICSP, GSEC, CND, or SSCP). Proven hands-on experience administering Trellix ePO/HBSS, running ACAS vulnerability scans, and utilizing SCAP/CIS Benchmark tools. Demonstrated proficiency with PowerShell scripting for administrative automation. Working knowledge of NIST Special Publication 800-37, Army Regulations (ARs), and RMF/A&A documentation processes. Bachelor's degree in a related technical discipline or equivalent professional experience. Preferred Qualifications Hands-on experience building visualizations, ingesting logs, and managing data flows within the Elastic Stack (ELK). Direct experience authoring and managing complete RMF authorization packages through operational approval. Prior experience working directly within U.S. Army or DoD network environments. TECHEAD's mission is to make our associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less. TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit . No second parties will be accepted.
11/14/2026
Full time
Job Description TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at or on Glassdoor. In this role, you will maintain and secure endpoint infrastructure supporting critical Army operations at Fort Novosel, AL. The position exercises significant autonomy to manage enterprise security toolsets, conduct vulnerability assessments, prioritize risk remediations, automate administrative routines using PowerShell, and ensure full compliance across applicable military and federal cybersecurity standards. Responsibilities Manage, configure, and administer endpoint security toolsets, including Trellix ePolicy Orchestrator (ePO), Host Based Security System (HBSS), and Assured Compliance Assessment Solution (ACAS). Deploy, tune, and maintain security modules such as endpoint protection, host-based firewalls, and data loss prevention (DLP). Analyze vulnerability scan results, prioritize risks, and coordinate remediation workflows with system administrators to ensure system integrity. Automate routine administrative tasks, system configurations, and security data collection using PowerShell scripting. Collate, analyze, and visualize security telemetry from ACAS, ePO, Elastic, and adjacent IT systems for operational reporting and leadership decision-making. Enforce strict compliance with DISA STIGs, SCAP validation, CIS Benchmarks, organizational IT security policies, and applicable Army Regulations (ARs). Develop, track, and maintain Risk Management Framework (RMF) and Assessment & Authorization (A&A) documentation packages. Partner with end users and departmental teams to evaluate operational requirements and implement appropriate security controls. Must Have Qualifications 2+ years of professional experience in cybersecurity, systems analysis, or endpoint security administration. Active Secret security clearance (100% onsite at Fort Novosel, AL). Active DoD IAT Level II certification (one of the following: Security+ CE, CySA+, CCNA-Security, GICSP, GSEC, CND, or SSCP). Proven hands-on experience administering Trellix ePO/HBSS, running ACAS vulnerability scans, and utilizing SCAP/CIS Benchmark tools. Demonstrated proficiency with PowerShell scripting for administrative automation. Working knowledge of NIST Special Publication 800-37, Army Regulations (ARs), and RMF/A&A documentation processes. Bachelor's degree in a related technical discipline or equivalent professional experience. Preferred Qualifications Hands-on experience building visualizations, ingesting logs, and managing data flows within the Elastic Stack (ELK). Direct experience authoring and managing complete RMF authorization packages through operational approval. Prior experience working directly within U.S. Army or DoD network environments. TECHEAD's mission is to make our associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less. TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit . No second parties will be accepted.
Business Analyst - Dynamics 365 Finance and Operations (Hybrid)
Bel Fuse Inc. West Orange, New Jersey
Job Description The Business Analyst is responsible for supporting, enhancing, and optimizing Microsoft Dynamics 365 Finance and Operations across the Cinch / Bel Fuse multi-site, multi-division environment. This role serves as the bridge between business stakeholders and technical teams - both onshore and offshore - translating business requirements into functional solutions across the order-to-cash and procure-to-pay lifecycles. Working as a functional generalist, the Business Analyst will facilitate requirements gathering with business users, coordinate configuration and development with the Dynamics team, support testing and user adoption, and drive accountability across all project phases. Are You Looking To: Serve as the primary liaison between business departments and Microsoft Dynamics 365 Finance and Operations, ensuring system capabilities align with business objectives. Utilize 2+ years of hands-on experience within the Microsoft Dynamics 365 ecosystem to support, enhance, and optimize ERP operations, ideally within a manufacturing environment. Configure and personalize Dynamics 365 Finance and Operations, and leverage the Power Platform (Power Apps, Power Automate) where appropriate, to streamline workflows, improve data visualization, and enhance user experience. Manage reporting tasks within Dynamics 365, including standard and ad-hoc reports, financial reporting (Management Reporter), and Power BI dashboards, to deliver actionable insights to the business. Oversee Electronic Data Interchange (EDI) processes, with emphasis on managing and troubleshooting transaction sets like 810 (Invoice), 850 (Purchase Order), and 855 (Order Acknowledgment). Are You Ready To: Build and maintain form personalizations, workflows, and configurations within Dynamics 365 Finance and Operations, ensuring alignment with business requirements and system standards. Monitor business systems to assure maximum up-time. Participate in ERP projects, including new module rollouts, implementations, and platform updates, and ensure thorough testing and user adoption during major upgrades and monthly release cycles. Collaborate with the offshore India team to manage development projects, coordinate testing efforts, and support system enhancements. Facilitate user acceptance testing (UAT) with business stakeholders, ensuring new implementations or upgrades meet functional and technical requirements. Document processes, configurations, and best practices to build knowledge resources for ongoing system support and future enhancements. Assume other projects and responsibilities from time to time as directed. Regular and predictable attendance is presumed to be an essential function of all employment. Establish and maintain a positive working relationship within assigned teams and with all applicable departments, customers, and vendors. Seek mutual agreement on problems involving coordination. What You'll Need: Bachelor's Degree (Business Management, Engineering, Accounting, Computer Science, Manufacturing Systems, etc.), advanced degree desired. Minimum 2+ years' experience working within the Microsoft Dynamics 365 ecosystem, with broader business systems or ERP experience preferred. Prior work experience in a manufacturing environment required. Must be a US Citizen or Permanent Resident. What You'll Get: Compensation range of $85,000 to $120,000. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Participation in the annual bonus program 401K and company match Medical, Dental, Vision Health Savings Account (HSA) Flexible Spending Account (FSA) Company Life Insurance Short & Long-term disability Paid Time Off (e.g., Vacation Benefits, Company Holidays, Sick Leave Benefits, Personal Days) Pet Insurance Tuition Reimbursement To review a full listing of our benefits, please refer to the 2026 Bel Fuse Benefits Summary and Paid Time Off Benefits, or by visiting the Bel Fuse Careers page. Work Opportunity Bel will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Bel is an Equal Opportunity employer.
11/14/2026
Full time
Job Description The Business Analyst is responsible for supporting, enhancing, and optimizing Microsoft Dynamics 365 Finance and Operations across the Cinch / Bel Fuse multi-site, multi-division environment. This role serves as the bridge between business stakeholders and technical teams - both onshore and offshore - translating business requirements into functional solutions across the order-to-cash and procure-to-pay lifecycles. Working as a functional generalist, the Business Analyst will facilitate requirements gathering with business users, coordinate configuration and development with the Dynamics team, support testing and user adoption, and drive accountability across all project phases. Are You Looking To: Serve as the primary liaison between business departments and Microsoft Dynamics 365 Finance and Operations, ensuring system capabilities align with business objectives. Utilize 2+ years of hands-on experience within the Microsoft Dynamics 365 ecosystem to support, enhance, and optimize ERP operations, ideally within a manufacturing environment. Configure and personalize Dynamics 365 Finance and Operations, and leverage the Power Platform (Power Apps, Power Automate) where appropriate, to streamline workflows, improve data visualization, and enhance user experience. Manage reporting tasks within Dynamics 365, including standard and ad-hoc reports, financial reporting (Management Reporter), and Power BI dashboards, to deliver actionable insights to the business. Oversee Electronic Data Interchange (EDI) processes, with emphasis on managing and troubleshooting transaction sets like 810 (Invoice), 850 (Purchase Order), and 855 (Order Acknowledgment). Are You Ready To: Build and maintain form personalizations, workflows, and configurations within Dynamics 365 Finance and Operations, ensuring alignment with business requirements and system standards. Monitor business systems to assure maximum up-time. Participate in ERP projects, including new module rollouts, implementations, and platform updates, and ensure thorough testing and user adoption during major upgrades and monthly release cycles. Collaborate with the offshore India team to manage development projects, coordinate testing efforts, and support system enhancements. Facilitate user acceptance testing (UAT) with business stakeholders, ensuring new implementations or upgrades meet functional and technical requirements. Document processes, configurations, and best practices to build knowledge resources for ongoing system support and future enhancements. Assume other projects and responsibilities from time to time as directed. Regular and predictable attendance is presumed to be an essential function of all employment. Establish and maintain a positive working relationship within assigned teams and with all applicable departments, customers, and vendors. Seek mutual agreement on problems involving coordination. What You'll Need: Bachelor's Degree (Business Management, Engineering, Accounting, Computer Science, Manufacturing Systems, etc.), advanced degree desired. Minimum 2+ years' experience working within the Microsoft Dynamics 365 ecosystem, with broader business systems or ERP experience preferred. Prior work experience in a manufacturing environment required. Must be a US Citizen or Permanent Resident. What You'll Get: Compensation range of $85,000 to $120,000. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Participation in the annual bonus program 401K and company match Medical, Dental, Vision Health Savings Account (HSA) Flexible Spending Account (FSA) Company Life Insurance Short & Long-term disability Paid Time Off (e.g., Vacation Benefits, Company Holidays, Sick Leave Benefits, Personal Days) Pet Insurance Tuition Reimbursement To review a full listing of our benefits, please refer to the 2026 Bel Fuse Benefits Summary and Paid Time Off Benefits, or by visiting the Bel Fuse Careers page. Work Opportunity Bel will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Bel is an Equal Opportunity employer.
Business Analyst - Dynamics 365 Finance and Operations (Hybrid)
Bel Fuse Inc. Wheeling, Illinois
Job Description The Business Analyst is responsible for supporting, enhancing, and optimizing Microsoft Dynamics 365 Finance and Operations across the Cinch / Bel Fuse multi-site, multi-division environment. This role serves as the bridge between business stakeholders and technical teams - both onshore and offshore - translating business requirements into functional solutions across the order-to-cash and procure-to-pay lifecycles. Working as a functional generalist, the Business Analyst will facilitate requirements gathering with business users, coordinate configuration and development with the Dynamics team, support testing and user adoption, and drive accountability across all project phases. Are You Looking To: Serve as the primary liaison between business departments and Microsoft Dynamics 365 Finance and Operations, ensuring system capabilities align with business objectives. Utilize 2+ years of hands-on experience within the Microsoft Dynamics 365 ecosystem to support, enhance, and optimize ERP operations, ideally within a manufacturing environment. Configure and personalize Dynamics 365 Finance and Operations, and leverage the Power Platform (Power Apps, Power Automate) where appropriate, to streamline workflows, improve data visualization, and enhance user experience. Manage reporting tasks within Dynamics 365, including standard and ad-hoc reports, financial reporting (Management Reporter), and Power BI dashboards, to deliver actionable insights to the business. Oversee Electronic Data Interchange (EDI) processes, with emphasis on managing and troubleshooting transaction sets like 810 (Invoice), 850 (Purchase Order), and 855 (Order Acknowledgment). Are You Ready To: Build and maintain form personalizations, workflows, and configurations within Dynamics 365 Finance and Operations, ensuring alignment with business requirements and system standards. Monitor business systems to assure maximum up-time. Participate in ERP projects, including new module rollouts, implementations, and platform updates, and ensure thorough testing and user adoption during major upgrades and monthly release cycles. Collaborate with the offshore India team to manage development projects, coordinate testing efforts, and support system enhancements. Facilitate user acceptance testing (UAT) with business stakeholders, ensuring new implementations or upgrades meet functional and technical requirements. Document processes, configurations, and best practices to build knowledge resources for ongoing system support and future enhancements. Assume other projects and responsibilities from time to time as directed. Regular and predictable attendance is presumed to be an essential function of all employment. Establish and maintain a positive working relationship within assigned teams and with all applicable departments, customers, and vendors. Seek mutual agreement on problems involving coordination. What You'll Need: Bachelor's Degree (Business Management, Engineering, Accounting, Computer Science, Manufacturing Systems, etc.), advanced degree desired. Minimum 2+ years' experience working within the Microsoft Dynamics 365 ecosystem, with broader business systems or ERP experience preferred. Prior work experience in a manufacturing environment required. Must be a US Citizen or Permanent Resident. What You'll Get: Compensation range of $85,000 to $120,000. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Participation in the annual bonus program 401K and company match Medical, Dental, Vision Health Savings Account (HSA) Flexible Spending Account (FSA) Company Life Insurance Short & Long-term disability Paid Time Off (e.g., Vacation Benefits, Company Holidays, Sick Leave Benefits, Personal Days) Pet Insurance Tuition Reimbursement To review a full listing of our benefits, please refer to the 2026 Bel Fuse Benefits Summary and Paid Time Off Benefits, or by visiting the Bel Fuse Careers page. Work Opportunity Bel will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Bel is an Equal Opportunity employer.
11/14/2026
Full time
Job Description The Business Analyst is responsible for supporting, enhancing, and optimizing Microsoft Dynamics 365 Finance and Operations across the Cinch / Bel Fuse multi-site, multi-division environment. This role serves as the bridge between business stakeholders and technical teams - both onshore and offshore - translating business requirements into functional solutions across the order-to-cash and procure-to-pay lifecycles. Working as a functional generalist, the Business Analyst will facilitate requirements gathering with business users, coordinate configuration and development with the Dynamics team, support testing and user adoption, and drive accountability across all project phases. Are You Looking To: Serve as the primary liaison between business departments and Microsoft Dynamics 365 Finance and Operations, ensuring system capabilities align with business objectives. Utilize 2+ years of hands-on experience within the Microsoft Dynamics 365 ecosystem to support, enhance, and optimize ERP operations, ideally within a manufacturing environment. Configure and personalize Dynamics 365 Finance and Operations, and leverage the Power Platform (Power Apps, Power Automate) where appropriate, to streamline workflows, improve data visualization, and enhance user experience. Manage reporting tasks within Dynamics 365, including standard and ad-hoc reports, financial reporting (Management Reporter), and Power BI dashboards, to deliver actionable insights to the business. Oversee Electronic Data Interchange (EDI) processes, with emphasis on managing and troubleshooting transaction sets like 810 (Invoice), 850 (Purchase Order), and 855 (Order Acknowledgment). Are You Ready To: Build and maintain form personalizations, workflows, and configurations within Dynamics 365 Finance and Operations, ensuring alignment with business requirements and system standards. Monitor business systems to assure maximum up-time. Participate in ERP projects, including new module rollouts, implementations, and platform updates, and ensure thorough testing and user adoption during major upgrades and monthly release cycles. Collaborate with the offshore India team to manage development projects, coordinate testing efforts, and support system enhancements. Facilitate user acceptance testing (UAT) with business stakeholders, ensuring new implementations or upgrades meet functional and technical requirements. Document processes, configurations, and best practices to build knowledge resources for ongoing system support and future enhancements. Assume other projects and responsibilities from time to time as directed. Regular and predictable attendance is presumed to be an essential function of all employment. Establish and maintain a positive working relationship within assigned teams and with all applicable departments, customers, and vendors. Seek mutual agreement on problems involving coordination. What You'll Need: Bachelor's Degree (Business Management, Engineering, Accounting, Computer Science, Manufacturing Systems, etc.), advanced degree desired. Minimum 2+ years' experience working within the Microsoft Dynamics 365 ecosystem, with broader business systems or ERP experience preferred. Prior work experience in a manufacturing environment required. Must be a US Citizen or Permanent Resident. What You'll Get: Compensation range of $85,000 to $120,000. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Participation in the annual bonus program 401K and company match Medical, Dental, Vision Health Savings Account (HSA) Flexible Spending Account (FSA) Company Life Insurance Short & Long-term disability Paid Time Off (e.g., Vacation Benefits, Company Holidays, Sick Leave Benefits, Personal Days) Pet Insurance Tuition Reimbursement To review a full listing of our benefits, please refer to the 2026 Bel Fuse Benefits Summary and Paid Time Off Benefits, or by visiting the Bel Fuse Careers page. Work Opportunity Bel will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Bel is an Equal Opportunity employer.
Sr. Business Systems Analyst - Oracle OTM/GTM
Technogen, Inc. Seattle, Washington
Job Description Job Title:Sr. Business Systems Analyst - Oracle OTM/GTM Location:Seattle,WA (Hybrid) Long Term We are seeking a Senior Business Systems Analyst with strong expertise in Oracle Transportation Management (OTM) , Oracle Global Trade Management (GTM) , and Oracle ERP Cloud . The ideal candidate will have 8+ years of experience implementing and supporting transportation, logistics, and supply chain solutions, with hands-on experience in OTM/GTM configuration, integrations, and business process optimization. Key Responsibilities: Gather and analyze business requirements for transportation, logistics, trade compliance, order management, and inventory processes. Configure and support Oracle OTM/GTM, including workflows, automation agents, shipment planning, freight management, screen sets, and manager layouts. Design and support integrations between Oracle OTM/GTM, Oracle ERP Cloud (OM, Inventory, Shipping), and external partners using OIC, REST/SOAP APIs, and EDI. Troubleshoot production issues, perform root-cause analysis, and support application enhancements. Collaborate with business users, technical teams, and vendors throughout the project lifecycle. Develop functional specifications, test scenarios, documentation, and training materials. Support Oracle Cloud upgrades and leverage AI/ML capabilities to improve transportation and supply chain operations. Required Qualifications: 8+ years of Oracle Supply Chain, Transportation, or Enterprise Applications experience. Strong hands-on experience with Oracle OTM and GTM. Experience with Oracle ERP Cloud Order Management, Inventory, and Shipping modules. Knowledge of OIC, EDI, REST/SOAP integrations, carriers, 3PLs, and logistics operations. At least 2 full lifecycle Oracle implementation projects. Strong analytical, communication, and stakeholder management skills. Bachelor's degree in computer science, Information Systems, Supply Chain, or a related field required Preferred: Oracle OTM/GTM or Oracle Cloud certifications. Experience in manufacturing, food & beverage, logistics, or process manufacturing industries. Exposure to Oracle AI/ML and GenAI capabilities within Fusion Applications and OIC.
11/14/2026
Full time
Job Description Job Title:Sr. Business Systems Analyst - Oracle OTM/GTM Location:Seattle,WA (Hybrid) Long Term We are seeking a Senior Business Systems Analyst with strong expertise in Oracle Transportation Management (OTM) , Oracle Global Trade Management (GTM) , and Oracle ERP Cloud . The ideal candidate will have 8+ years of experience implementing and supporting transportation, logistics, and supply chain solutions, with hands-on experience in OTM/GTM configuration, integrations, and business process optimization. Key Responsibilities: Gather and analyze business requirements for transportation, logistics, trade compliance, order management, and inventory processes. Configure and support Oracle OTM/GTM, including workflows, automation agents, shipment planning, freight management, screen sets, and manager layouts. Design and support integrations between Oracle OTM/GTM, Oracle ERP Cloud (OM, Inventory, Shipping), and external partners using OIC, REST/SOAP APIs, and EDI. Troubleshoot production issues, perform root-cause analysis, and support application enhancements. Collaborate with business users, technical teams, and vendors throughout the project lifecycle. Develop functional specifications, test scenarios, documentation, and training materials. Support Oracle Cloud upgrades and leverage AI/ML capabilities to improve transportation and supply chain operations. Required Qualifications: 8+ years of Oracle Supply Chain, Transportation, or Enterprise Applications experience. Strong hands-on experience with Oracle OTM and GTM. Experience with Oracle ERP Cloud Order Management, Inventory, and Shipping modules. Knowledge of OIC, EDI, REST/SOAP integrations, carriers, 3PLs, and logistics operations. At least 2 full lifecycle Oracle implementation projects. Strong analytical, communication, and stakeholder management skills. Bachelor's degree in computer science, Information Systems, Supply Chain, or a related field required Preferred: Oracle OTM/GTM or Oracle Cloud certifications. Experience in manufacturing, food & beverage, logistics, or process manufacturing industries. Exposure to Oracle AI/ML and GenAI capabilities within Fusion Applications and OIC.
Business Analyst / Test Coordinator - Hybrid
Genesis10 Charlotte, North Carolina
Genesis10 is currently seeking a Business Analyst / Test Coordinator for a hybrid contract position with a Global Financial Institution located in Charlotte, NC. This is a 12+ month contract opportunity. This role supports a large-scale ACH Back-Office platform implementation as part of a major digital transformation initiative. The successful candidate will act as a key liaison between business, operations, and technology teams, responsible for the full lifecycle of requirements gathering, business process analysis, testing coordination, and implementation support. Responsibilities: Work directly with project sponsors, operations teams, business stakeholders, technology teams, and vendors to gather, document, and validate business requirements Develop Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), use cases, process flows, and user stories Analyze current-state and future-state business processes and identify opportunities for operational improvement Support solution design activities by translating business needs into clear and actionable requirements Maintain requirements traceability throughout the project lifecycle Develop SIT, UAT, and production validation strategies and coordinate testing activities across multiple teams Track testing execution, defects, remediation activities, and production readiness milestones Partner with project managers and workstream leads to manage risks, issues, dependencies, and project deliverables Facilitate workshops, working sessions, and stakeholder meetings to drive project progress and decision-making Support implementation planning, production readiness activities, and post-deployment validation Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) activities Develop and maintain test plans, test schedules, and testing status reports Ensure business requirements are properly represented within test scenarios and test cases Support data mapping, interface analysis, and reconciliation requirements Requirements: 4+ years of experience as a Business Analyst, Systems Analyst, Project Coordinator, or similar role within financial services Strong experience gathering and documenting business and functional requirements Experience creating BRDs, FRDs, use cases, process flows, user stories, and testing documentation Strong analytical and problem-solving skills Advanced SQL query knowledge and experience performing data analysis and validation Experience coordinating SIT and UAT activities across multiple stakeholder groups Familiarity with SDLC methodologies, including Agile, Waterfall, and Hybrid delivery approaches Strong organizational and stakeholder management skills Excellent verbal and written communication skills Ability to manage multiple priorities and work effectively within large cross-functional projects Desired skills: Experience supporting payments, deposits, treasury, cash management, or banking technology platforms Experience working with vendor-hosted or SaaS-based solutions Familiarity with system integrations, APIs, file-based interfaces, and data migration activities Experience with Jira, Azure DevOps, ServiceNow, or similar project management platforms Experience with UNIX/Linux and Windows environments Knowledge of ACH, electronic payments, and NACHA regulations is beneficial but not required CBAP, PMP, PMI-PBA, Scrum Master, or similar certification Pay range: up to $39.94 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/14/2026
Full time
Genesis10 is currently seeking a Business Analyst / Test Coordinator for a hybrid contract position with a Global Financial Institution located in Charlotte, NC. This is a 12+ month contract opportunity. This role supports a large-scale ACH Back-Office platform implementation as part of a major digital transformation initiative. The successful candidate will act as a key liaison between business, operations, and technology teams, responsible for the full lifecycle of requirements gathering, business process analysis, testing coordination, and implementation support. Responsibilities: Work directly with project sponsors, operations teams, business stakeholders, technology teams, and vendors to gather, document, and validate business requirements Develop Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), use cases, process flows, and user stories Analyze current-state and future-state business processes and identify opportunities for operational improvement Support solution design activities by translating business needs into clear and actionable requirements Maintain requirements traceability throughout the project lifecycle Develop SIT, UAT, and production validation strategies and coordinate testing activities across multiple teams Track testing execution, defects, remediation activities, and production readiness milestones Partner with project managers and workstream leads to manage risks, issues, dependencies, and project deliverables Facilitate workshops, working sessions, and stakeholder meetings to drive project progress and decision-making Support implementation planning, production readiness activities, and post-deployment validation Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) activities Develop and maintain test plans, test schedules, and testing status reports Ensure business requirements are properly represented within test scenarios and test cases Support data mapping, interface analysis, and reconciliation requirements Requirements: 4+ years of experience as a Business Analyst, Systems Analyst, Project Coordinator, or similar role within financial services Strong experience gathering and documenting business and functional requirements Experience creating BRDs, FRDs, use cases, process flows, user stories, and testing documentation Strong analytical and problem-solving skills Advanced SQL query knowledge and experience performing data analysis and validation Experience coordinating SIT and UAT activities across multiple stakeholder groups Familiarity with SDLC methodologies, including Agile, Waterfall, and Hybrid delivery approaches Strong organizational and stakeholder management skills Excellent verbal and written communication skills Ability to manage multiple priorities and work effectively within large cross-functional projects Desired skills: Experience supporting payments, deposits, treasury, cash management, or banking technology platforms Experience working with vendor-hosted or SaaS-based solutions Familiarity with system integrations, APIs, file-based interfaces, and data migration activities Experience with Jira, Azure DevOps, ServiceNow, or similar project management platforms Experience with UNIX/Linux and Windows environments Knowledge of ACH, electronic payments, and NACHA regulations is beneficial but not required CBAP, PMP, PMI-PBA, Scrum Master, or similar certification Pay range: up to $39.94 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Cybersecurity Incident Response Manager
BERING STRAITS PROFESSIONAL SERVICES LLC Washington, Washington DC
About this position: Cybersecurity Incident Response Manager in Washington, DC, for Bering Straits Professional Services, LLC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $150k Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Lead, mentor, and manage cybersecurity personnel; establish priorities, assign work, assess performance, and support professional development and cross-training. Direct the team's incident response activities, including event triage, investigation, containment, eradication, recovery, documentation, and lessons learned. Coordinate with the SOC and client leadership to support timely escalation and reporting. Oversee the collection and analysis of cyber threat intelligence, ensuring that relevant indicators and adversary tactics, techniques, and procedures guide detection, threat hunting, incident response, and penetration testing activities. Guide hypothesis-driven threat hunts, digital forensic investigations, and malware analysis. Ensure evidence is collected, preserved, and documented in accordance with applicable requirements and chain-of-custody procedures. Manage authorized penetration testing, adversary emulation, and purple team exercises in coordination with federal leadership. Track findings and work with stakeholders to validate corrective actions. Lead the practical application of AI and ML to improve threat hunting and incident response, including evaluating use cases, guiding development and integration, and measuring effectiveness. Oversee the use of applicable Microsoft Azure AI services in accordance with client security and data-handling requirements. Maintain and improve incident response plans, playbooks, standard operating procedures, and detection and automation workflows. Coordinate tabletop exercises and incorporate lessons learned. Monitor workload, operational performance, risks, and deliverables; provide clear status reports, metrics, and briefings to technical stakeholders and senior leadership. Coordinate with client stakeholders and other teams on investigations, audits, information requests, and continuous improvement. Align activities with applicable federal requirements, client policies, and NIST guidance Required (Minimum Necessary) Qualifications Education Requirements: High school diploma or GED and substantial relevant cybersecurity experience; a bachelor's degree in cybersecurity, computer science, or a related field is preferred Level of Experience Requirements: 5 years of demonstrated IT experience Demonstrated experience leading cybersecurity personnel or coordinating multidisciplinary security operations and complex incident investigations. Strong knowledge of incident response, threat intelligence, threat hunting, digital forensics, and penetration testing principles, including the ability to translate technical findings into operational decisions. Experience with enterprise security technologies such as SIEM, endpoint detection and response, network monitoring, and cloud security tools. Familiarity with Microsoft Azure, Microsoft Sentinel, and Microsoft Defender is expected. In-depth knowledge of AI and ML concepts and practical experience applying these technologies to cybersecurity use cases, including threat hunting or incident response. Experience with Microsoft Azure AI services. Familiarity with the MITRE ATT&CK framework, NIST incident response guidance, and federal cybersecurity reporting and security requirements. Strong written and verbal communication, analytical, decision-making, and stakeholder management skills. S. citizenship and the ability to obtain and maintain the government security access required for the position, subject to applicable investigation and eligibility requirements. Knowledge, Skills, Abilities, and Other Characteristics Experience supporting a federal cybersecurity program and coordinating with a 24/7 SOC. Experience with Kusto Query Language, Python or PowerShell, Azure DevOps, or Power BI. Relevant certifications such as GIAC Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), Microsoft Security Operations Analyst Associate, or a relevant Azure AI certification Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities This position will have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
11/14/2026
Full time
About this position: Cybersecurity Incident Response Manager in Washington, DC, for Bering Straits Professional Services, LLC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $150k Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Lead, mentor, and manage cybersecurity personnel; establish priorities, assign work, assess performance, and support professional development and cross-training. Direct the team's incident response activities, including event triage, investigation, containment, eradication, recovery, documentation, and lessons learned. Coordinate with the SOC and client leadership to support timely escalation and reporting. Oversee the collection and analysis of cyber threat intelligence, ensuring that relevant indicators and adversary tactics, techniques, and procedures guide detection, threat hunting, incident response, and penetration testing activities. Guide hypothesis-driven threat hunts, digital forensic investigations, and malware analysis. Ensure evidence is collected, preserved, and documented in accordance with applicable requirements and chain-of-custody procedures. Manage authorized penetration testing, adversary emulation, and purple team exercises in coordination with federal leadership. Track findings and work with stakeholders to validate corrective actions. Lead the practical application of AI and ML to improve threat hunting and incident response, including evaluating use cases, guiding development and integration, and measuring effectiveness. Oversee the use of applicable Microsoft Azure AI services in accordance with client security and data-handling requirements. Maintain and improve incident response plans, playbooks, standard operating procedures, and detection and automation workflows. Coordinate tabletop exercises and incorporate lessons learned. Monitor workload, operational performance, risks, and deliverables; provide clear status reports, metrics, and briefings to technical stakeholders and senior leadership. Coordinate with client stakeholders and other teams on investigations, audits, information requests, and continuous improvement. Align activities with applicable federal requirements, client policies, and NIST guidance Required (Minimum Necessary) Qualifications Education Requirements: High school diploma or GED and substantial relevant cybersecurity experience; a bachelor's degree in cybersecurity, computer science, or a related field is preferred Level of Experience Requirements: 5 years of demonstrated IT experience Demonstrated experience leading cybersecurity personnel or coordinating multidisciplinary security operations and complex incident investigations. Strong knowledge of incident response, threat intelligence, threat hunting, digital forensics, and penetration testing principles, including the ability to translate technical findings into operational decisions. Experience with enterprise security technologies such as SIEM, endpoint detection and response, network monitoring, and cloud security tools. Familiarity with Microsoft Azure, Microsoft Sentinel, and Microsoft Defender is expected. In-depth knowledge of AI and ML concepts and practical experience applying these technologies to cybersecurity use cases, including threat hunting or incident response. Experience with Microsoft Azure AI services. Familiarity with the MITRE ATT&CK framework, NIST incident response guidance, and federal cybersecurity reporting and security requirements. Strong written and verbal communication, analytical, decision-making, and stakeholder management skills. S. citizenship and the ability to obtain and maintain the government security access required for the position, subject to applicable investigation and eligibility requirements. Knowledge, Skills, Abilities, and Other Characteristics Experience supporting a federal cybersecurity program and coordinating with a 24/7 SOC. Experience with Kusto Query Language, Python or PowerShell, Azure DevOps, or Power BI. Relevant certifications such as GIAC Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), Microsoft Security Operations Analyst Associate, or a relevant Azure AI certification Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities This position will have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Business Analyst (Azure DevOps) - Lansing, MI
Digital Technology Solutions Lansing, Michigan
DTS is looking for experienced Business Analyst (Azure DevOps) for our client project in Lansing, MI Job Description Required Skills: -8+ years of experience gathering requirements from user -6+ years of experience designing technical and business requirement documentation -4+ years of experience with Agile methodology / SCRUM processes and ceremonies -3+ years of experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure DevOps backlog management tools (Kanban board, Sprint board, etc.). -CBAP Certification (new requirement) Preferred: -Experience using Azure DevOps for backlog and work item management -Experience supporting Product Owners in Agile delivery environments. Role description: Job Summary: The Business Analyst will partner closely with Product Owners, business stakeholders, project leadership, and delivery teams to support discovery, business process analysis, user acceptance testing (UAT), training readiness, and Azure DevOps (ADO) backlog management activities. This role serves as a bridge between business operations and technical delivery teams to ensure solutions align with business needs and are successfully adopted by end users. Key Responsibilities: Business Analysis & Process Modeling Develop process maps, workflow diagrams, and business operating procedures. Identify process improvement opportunities and operational impacts. Identify and document manual processes, workarounds, and exceptionhandling procedures. Develop endtoend business and system interaction diagrams. Product Owner Support Partner with Product Owners to refine and maintain product backlogs. Assist in developing user stories and defining acceptance criteria by gathering, analyzing, and clarifying business requirements. Provide recommendations on requirements traceability and business validation. User Acceptance Testing (UAT) Coordinate UAT execution activities with business stakeholders. Track test execution, results, defects, and acceptance decisions. Support end-to-end business process testing and release readiness assessments. Assist with documenting UAT evidence and acceptance recommendations. Training & Organizational Readiness Support training plans and end-user training materials. Create job aids, quick reference guides, and process documentation. Support stakeholder readiness, communication, and adoption activities. Facilitate training sessions and knowledge transfer activities. Azure DevOps (ADO) Support Support backlog traceability between requirements, testing, and implementation. Assist with ADO dashboards, reporting, queries, and documentation. Documentation & Governance Create and maintain project documentation, requirements artifacts, process, training and reference guide documentation. Document business rules, validation rules, and exception processing requirements. Support project compliance with organizational delivery methodologies and governance requirements. Maintain documentation repositories, knowledge bases, and project wikis.
11/14/2026
Full time
DTS is looking for experienced Business Analyst (Azure DevOps) for our client project in Lansing, MI Job Description Required Skills: -8+ years of experience gathering requirements from user -6+ years of experience designing technical and business requirement documentation -4+ years of experience with Agile methodology / SCRUM processes and ceremonies -3+ years of experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure DevOps backlog management tools (Kanban board, Sprint board, etc.). -CBAP Certification (new requirement) Preferred: -Experience using Azure DevOps for backlog and work item management -Experience supporting Product Owners in Agile delivery environments. Role description: Job Summary: The Business Analyst will partner closely with Product Owners, business stakeholders, project leadership, and delivery teams to support discovery, business process analysis, user acceptance testing (UAT), training readiness, and Azure DevOps (ADO) backlog management activities. This role serves as a bridge between business operations and technical delivery teams to ensure solutions align with business needs and are successfully adopted by end users. Key Responsibilities: Business Analysis & Process Modeling Develop process maps, workflow diagrams, and business operating procedures. Identify process improvement opportunities and operational impacts. Identify and document manual processes, workarounds, and exceptionhandling procedures. Develop endtoend business and system interaction diagrams. Product Owner Support Partner with Product Owners to refine and maintain product backlogs. Assist in developing user stories and defining acceptance criteria by gathering, analyzing, and clarifying business requirements. Provide recommendations on requirements traceability and business validation. User Acceptance Testing (UAT) Coordinate UAT execution activities with business stakeholders. Track test execution, results, defects, and acceptance decisions. Support end-to-end business process testing and release readiness assessments. Assist with documenting UAT evidence and acceptance recommendations. Training & Organizational Readiness Support training plans and end-user training materials. Create job aids, quick reference guides, and process documentation. Support stakeholder readiness, communication, and adoption activities. Facilitate training sessions and knowledge transfer activities. Azure DevOps (ADO) Support Support backlog traceability between requirements, testing, and implementation. Assist with ADO dashboards, reporting, queries, and documentation. Documentation & Governance Create and maintain project documentation, requirements artifacts, process, training and reference guide documentation. Document business rules, validation rules, and exception processing requirements. Support project compliance with organizational delivery methodologies and governance requirements. Maintain documentation repositories, knowledge bases, and project wikis.
Senior Automation Business Analyst
CYNET Systems Nashville, Tennessee
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
11/14/2026
Full time
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
Business Analyst (Procurement / Vendor Management) - Detroit, MI (Hybrid)
Digital Technology Solutions Detroit, Michigan
DTS is looking for Business Analyst (Procurement / Vendor Management) for our client position based in Detroit, MI Description: Engagement Description - Support the Vendor Management (VM) team as Enterprise Procurement progresses from 2026 capability building into the 2027 Procurement Transformation roadmap. The contractor will help convert current-state VM processes, data, controls, reporting, automation, and AI-enabled use cases into documented requirements and implementation-ready artifacts for the future operating model. Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities. The resource should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer. Expected work includes current/future-state process mapping; requirements and user stories; gap/root-cause analysis; control and risk documentation; data/KPI analysis; Power BI/Excel reporting; system/workflow requirements; test scenarios/UAT coordination; SOPs/job aids; training/knowledge transfer; and evaluation of responsible AI or automation opportunities. Success is defined by high-quality, reusable artifacts that accelerate transformation while preserving controls, data quality, stakeholder alignment, and knowledge transfer to the internal VM team. Top 3 Required Skills/Experience - • 5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes. • 3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience. Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements. • Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls. Required Skills/Experience - The rest of the required skills/experience. Include: • Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation. • Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer. • Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations. • Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution. • Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting. • Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs. • Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations. • Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations. • Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls. • Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials. • Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders. • Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required. Preferred Skills/Experience - Optional but preferred skills/experience. Include: • Healthcare payer, health insurance, or another highly regulated industry. • AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management. • Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA. • Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions. • Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI. • Lean, Six Sigma, BPMN, SIPOC, Agile, Prosci/ADKAR, or equivalent process/change experience. • Procurement master data, supplier analytics, contract analytics, data governance, and data-quality controls. • Training development, working-session facilitation, and knowledge transfer to business users.
11/14/2026
Full time
DTS is looking for Business Analyst (Procurement / Vendor Management) for our client position based in Detroit, MI Description: Engagement Description - Support the Vendor Management (VM) team as Enterprise Procurement progresses from 2026 capability building into the 2027 Procurement Transformation roadmap. The contractor will help convert current-state VM processes, data, controls, reporting, automation, and AI-enabled use cases into documented requirements and implementation-ready artifacts for the future operating model. Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities. The resource should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer. Expected work includes current/future-state process mapping; requirements and user stories; gap/root-cause analysis; control and risk documentation; data/KPI analysis; Power BI/Excel reporting; system/workflow requirements; test scenarios/UAT coordination; SOPs/job aids; training/knowledge transfer; and evaluation of responsible AI or automation opportunities. Success is defined by high-quality, reusable artifacts that accelerate transformation while preserving controls, data quality, stakeholder alignment, and knowledge transfer to the internal VM team. Top 3 Required Skills/Experience - • 5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes. • 3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience. Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements. • Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls. Required Skills/Experience - The rest of the required skills/experience. Include: • Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation. • Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer. • Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations. • Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution. • Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting. • Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs. • Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations. • Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations. • Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls. • Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials. • Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders. • Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required. Preferred Skills/Experience - Optional but preferred skills/experience. Include: • Healthcare payer, health insurance, or another highly regulated industry. • AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management. • Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA. • Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions. • Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI. • Lean, Six Sigma, BPMN, SIPOC, Agile, Prosci/ADKAR, or equivalent process/change experience. • Procurement master data, supplier analytics, contract analytics, data governance, and data-quality controls. • Training development, working-session facilitation, and knowledge transfer to business users.
Computer Support Specialist-Journeyman
NuAxis Innovations Milwaukee, Wisconsin
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/14/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Oracle Application Manager
The Office of the Chief Financial Officer (OCFO) Mundelein, Illinois
Job Description Government of the District of Columbia Office of the Chief Financial Officer (OCFO) Oracle Application Manager $126,178.00 - $162,565.00 Annually Location: Washington, DC (Hybrid) The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of an Oracle Applications Manager . This position is located in the Office of the Chief Financial Officer (OCFO), Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center. The incumbent is responsible for leading and managing Oracle Financial and Oracle EPM functional analysis and providing solutions to resolve issues impacting business operations. The incumbent also assists with ensuring timely upgrades, patching, testing and implementation of DIFS modifications and enhancements. Duties include but are not limited to: Managing functional analysts; overseeing the implementation of enhancements, modifications, upgrades, and patches Monitoring project team progression Coordinating and collaborating with the OCIO Support Center technical team to implement approved changes/updates into production Managing and resolving ERP and EPM-Level 1 and 2 non-technical support issues for business owners, system users, and other stakeholders Performs other related duties as assigned MINIMUM QUALIFICATIONS: Six (6) years of progressive work experience performing the related duties and responsibilities such as: overseeing financial systems and processes; leading business teams to implement system enhancements and resolve system issues; providing project management oversight; and experience supporting Oracle eBusiness Suite and/or Oracle Financial Cloud. Incumbent must have at least one (1) year of work experience supervising or providing direction and guidance to lower-level staff. Must also have knowledge of public sector accounting and municipal financial operations. Please click the apply button to show interest or submit your resume to for the initial review. The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance. The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER
11/14/2026
Full time
Job Description Government of the District of Columbia Office of the Chief Financial Officer (OCFO) Oracle Application Manager $126,178.00 - $162,565.00 Annually Location: Washington, DC (Hybrid) The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of an Oracle Applications Manager . This position is located in the Office of the Chief Financial Officer (OCFO), Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center. The incumbent is responsible for leading and managing Oracle Financial and Oracle EPM functional analysis and providing solutions to resolve issues impacting business operations. The incumbent also assists with ensuring timely upgrades, patching, testing and implementation of DIFS modifications and enhancements. Duties include but are not limited to: Managing functional analysts; overseeing the implementation of enhancements, modifications, upgrades, and patches Monitoring project team progression Coordinating and collaborating with the OCIO Support Center technical team to implement approved changes/updates into production Managing and resolving ERP and EPM-Level 1 and 2 non-technical support issues for business owners, system users, and other stakeholders Performs other related duties as assigned MINIMUM QUALIFICATIONS: Six (6) years of progressive work experience performing the related duties and responsibilities such as: overseeing financial systems and processes; leading business teams to implement system enhancements and resolve system issues; providing project management oversight; and experience supporting Oracle eBusiness Suite and/or Oracle Financial Cloud. Incumbent must have at least one (1) year of work experience supervising or providing direction and guidance to lower-level staff. Must also have knowledge of public sector accounting and municipal financial operations. Please click the apply button to show interest or submit your resume to for the initial review. The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance. The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER
Analyst Relations Specialist - Remote / Telecommute
CYNET Systems Jefferson City, Missouri
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Principal Data Lead - Remote
Genesis10 Scottsdale, Arizona
Genesis10 is currently seeking a Principal Data Lead for a remote or hybrid position with a Financial Services Consulting Firm located in Scottsdale, AZ or Raleigh, NC. This is a contract-to-hire opportunity. Compensation: $150.00 - $160.00 per hour, W2, based on qualifications Position Overview: This is a hands-on Lead Solutions Architect role for a candidate who designs, builds, and leads. As a working architect, you will spend a significant share of your time in the platforms themselves, configuring and extending Dynamics 365 Project Operations and Finance & Operations, modeling data in Dataverse and the Enterprise Data Warehouse, writing and reviewing transformation code, and tuning Power BI semantic models. You will lead a team of developers, data engineers, and analysts, setting the technical direction and owning design standards. Key Responsibilities: Serve as the lead technical architect for Dynamics 365 Project Operations, Finance & Operations and Dataverse, owning the end-to-end solution design Personally design and build data models, entities, integrations, workflows and extensions, and resolve complex configuration, performance and data issues Design and implement integrations between Dynamics 365, the Data Warehouse and other enterprise systems using Dataverse, Azure Data Factory, Fabric pipelines, APIs and the Power Platform Review and approve customizations, extensions and ALM practices (solution layering, source control, environment strategy and deployment pipelines) Translate business processes in finance, project delivery and operations into sound, maintainable system designs Own the architecture of the Enterprise Data Warehouse and Microsoft Fabric environment, including lakehouse and warehouse layers, dimensional models and data marts Build and review ingestion and transformation pipelines, SQL, notebooks and stored procedures Design dimensional and semantic models (facts, dimensions, conformed dimensions, slowly changing dimensions) that serve Power BI and AI workloads consistently Architect Power BI semantic models, dataflows, row-level security and deployment pipelines, and set performance and reuse standards for reports and dashboards Establish and maintain end-to-end data lineage from source systems through to Power BI reports and AI models Define, document and enforce design standards including naming conventions, modeling patterns, and coding standards Lead, hire, coach and develop a team of Dynamics developers, data engineers and BI developers Design the data foundations that AI and machine learning solutions depend on, ensuring governed, well-lineaged and high-quality data feeds Primary Requirements: Bachelor's degree in Computer Science, Information Systems, Data Engineering, Software Engineering or a related field 8+ years of hands-on experience in solution, data or analytics architecture, including recent, direct build experience (not solely oversight) Deep hands-on experience with Dynamics 365 Finance & Operations and/or Project Operations, Dataverse and the Power Platform Strong hands-on expertise in data warehouse design and engineering: dimensional modeling, SQL, ETL/ELT pipelines, and Microsoft Fabric or Azure Synapse/SQL Demonstrated experience implementing and maintaining data lineage, metadata management and source-to-target documentation Proven track record of defining and enforcing design and coding standards through design reviews and code reviews 3+ years of experience directly managing technical staff, including hiring, coaching and performance management Advanced Power BI skills, including semantic modeling, DAX, row-level security and deployment pipelines Desired Skills: Microsoft certifications such as Dynamics 365 Finance and Operations Apps Solution Architect Expert, Fabric Analytics Engineer Associate or Azure Data Engineer Associate Experience with Microsoft Purview or other data catalog and lineage tools Experience in a professional services or project-based business Exposure to AI and machine learning data pipelines and responsible AI governance Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/14/2026
Full time
Genesis10 is currently seeking a Principal Data Lead for a remote or hybrid position with a Financial Services Consulting Firm located in Scottsdale, AZ or Raleigh, NC. This is a contract-to-hire opportunity. Compensation: $150.00 - $160.00 per hour, W2, based on qualifications Position Overview: This is a hands-on Lead Solutions Architect role for a candidate who designs, builds, and leads. As a working architect, you will spend a significant share of your time in the platforms themselves, configuring and extending Dynamics 365 Project Operations and Finance & Operations, modeling data in Dataverse and the Enterprise Data Warehouse, writing and reviewing transformation code, and tuning Power BI semantic models. You will lead a team of developers, data engineers, and analysts, setting the technical direction and owning design standards. Key Responsibilities: Serve as the lead technical architect for Dynamics 365 Project Operations, Finance & Operations and Dataverse, owning the end-to-end solution design Personally design and build data models, entities, integrations, workflows and extensions, and resolve complex configuration, performance and data issues Design and implement integrations between Dynamics 365, the Data Warehouse and other enterprise systems using Dataverse, Azure Data Factory, Fabric pipelines, APIs and the Power Platform Review and approve customizations, extensions and ALM practices (solution layering, source control, environment strategy and deployment pipelines) Translate business processes in finance, project delivery and operations into sound, maintainable system designs Own the architecture of the Enterprise Data Warehouse and Microsoft Fabric environment, including lakehouse and warehouse layers, dimensional models and data marts Build and review ingestion and transformation pipelines, SQL, notebooks and stored procedures Design dimensional and semantic models (facts, dimensions, conformed dimensions, slowly changing dimensions) that serve Power BI and AI workloads consistently Architect Power BI semantic models, dataflows, row-level security and deployment pipelines, and set performance and reuse standards for reports and dashboards Establish and maintain end-to-end data lineage from source systems through to Power BI reports and AI models Define, document and enforce design standards including naming conventions, modeling patterns, and coding standards Lead, hire, coach and develop a team of Dynamics developers, data engineers and BI developers Design the data foundations that AI and machine learning solutions depend on, ensuring governed, well-lineaged and high-quality data feeds Primary Requirements: Bachelor's degree in Computer Science, Information Systems, Data Engineering, Software Engineering or a related field 8+ years of hands-on experience in solution, data or analytics architecture, including recent, direct build experience (not solely oversight) Deep hands-on experience with Dynamics 365 Finance & Operations and/or Project Operations, Dataverse and the Power Platform Strong hands-on expertise in data warehouse design and engineering: dimensional modeling, SQL, ETL/ELT pipelines, and Microsoft Fabric or Azure Synapse/SQL Demonstrated experience implementing and maintaining data lineage, metadata management and source-to-target documentation Proven track record of defining and enforcing design and coding standards through design reviews and code reviews 3+ years of experience directly managing technical staff, including hiring, coaching and performance management Advanced Power BI skills, including semantic modeling, DAX, row-level security and deployment pipelines Desired Skills: Microsoft certifications such as Dynamics 365 Finance and Operations Apps Solution Architect Expert, Fabric Analytics Engineer Associate or Azure Data Engineer Associate Experience with Microsoft Purview or other data catalog and lineage tools Experience in a professional services or project-based business Exposure to AI and machine learning data pipelines and responsible AI governance Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Enterprise D365 Solution Architect
John Galt Staffing
Job Description Hybrid Due to nature of work, US Citizenship Required Seeking a strategic and business-focused Enterprise D365 Solution Architect to own the end-to-end business and solution architecture of our Microsoft Dynamics 365 ecosystem. This role is responsible for ensuring Dynamics 365 effectively supports core business processes spanning sales, quote-to-order, manufacturing, supply chain, fulfillment, billing, and financial reporting. As a key technology leader, you will guide solution design, application strategy, and architectural governance while maximizing standard platform capabilities and supporting long-term scalability. If you enjoy bridging business objectives and technology solutions, we want to hear from you! What You'll Do As the Enterprise D365 Solution Architect, you will define and govern how Dynamics 365 supports Delta Star's business operations today and into the future. You'll partner with business stakeholders, analysts, technical teams, and external partners to design scalable solutions, improve business processes, and ensure technology investments deliver measurable value. Your expertise will help the organization leverage standard platform functionality while minimizing unnecessary customization and maintaining long-term platform sustainability. A Day in the Life Your day may include facilitating a solution design workshop, reviewing proposed system enhancements, collaborating with Finance and Supply Chain leaders on process improvements, or mentoring analysts on D365 best practices. You'll evaluate business requirements, develop future-state process designs, review architectural decisions, and help teams balance user needs, business value, and platform capabilities. You'll also stay current on Microsoft's roadmap and identify opportunities to improve operational performance through technology innovation. Specific Duties Own the end-to-end business and solution architecture for Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE). Lead solution design efforts across sales, quote-to-order, manufacturing, supply chain, inventory, fulfillment, billing, and finance processes. Ensure business requirements align with D365 capabilities, organizational objectives, and long-term application strategy. Educate stakeholders on D365 functionality and promote effective use of standard platform capabilities. Develop and maintain the D365 roadmap to support business growth while minimizing unnecessary customization. Provide architecture leadership and oversight for enhancements, integrations, and process improvement initiatives. Partner with business analysts and functional analysts to translate requirements into scalable and supportable solutions. Lead architecture governance across internal teams and external partners. Evaluate new Dynamics 365 capabilities and Microsoft platform investments to identify opportunities for operational improvement and business value. Facilitate solution design workshops and architecture reviews. Review and approve system changes, customizations, and integration designs. Define future-state business processes and solution architectures across D365 applications. Partner with business teams to resolve complex process and system challenges. Coach and mentor analysts and project team members on solution design principles and D365 best practices. Guide external vendors and implementation partners to ensure alignment with architecture standards and business objectives. What We're Looking For We're looking for a strategic thinker who understands both business operations and enterprise technology architecture. The ideal candidate can translate complex business requirements into scalable solutions, influence stakeholders across functions, and drive technology decisions that support long-term operational success. Position Requirements Bachelor's degree in Information Technology, Business, Engineering, Finance, Supply Chain, or a related field. Minimum of 8 years of Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE) experience supporting manufacturing, supply chain, and finance business processes. Experience leading enterprise solution architecture, business process design, and application roadmap development. Proven ability to lead cross-functional initiatives and provide architectural guidance to business teams, technical teams, and external partners. Experience working within complex manufacturing or industrial environments preferred. Skills & Competencies Deep expertise in Dynamics 365 F&O and CE architecture, capabilities, and business processes. Strong understanding of quote-to-order, manufacturing, supply chain, sales, fulfillment, billing, and finance workflows. Knowledge of solution architecture, integrations, security, data architecture, and enterprise application design. Experience with Microsoft technologies including Power Platform, Dataverse, Microsoft Fabric, Azure DevOps, and Microsoft 365. Ability to translate business requirements into scalable, maintainable, and supportable technology solutions. Strong analytical and problem-solving capabilities. Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Proven ability to influence stakeholders and guide enterprise technology decisions. Strong mentoring and coaching skills. Ability to establish architecture standards and drive adoption of best practices across business and technology teams. Strategic mindset balanced with practical execution and business value realization.
11/14/2026
Full time
Job Description Hybrid Due to nature of work, US Citizenship Required Seeking a strategic and business-focused Enterprise D365 Solution Architect to own the end-to-end business and solution architecture of our Microsoft Dynamics 365 ecosystem. This role is responsible for ensuring Dynamics 365 effectively supports core business processes spanning sales, quote-to-order, manufacturing, supply chain, fulfillment, billing, and financial reporting. As a key technology leader, you will guide solution design, application strategy, and architectural governance while maximizing standard platform capabilities and supporting long-term scalability. If you enjoy bridging business objectives and technology solutions, we want to hear from you! What You'll Do As the Enterprise D365 Solution Architect, you will define and govern how Dynamics 365 supports Delta Star's business operations today and into the future. You'll partner with business stakeholders, analysts, technical teams, and external partners to design scalable solutions, improve business processes, and ensure technology investments deliver measurable value. Your expertise will help the organization leverage standard platform functionality while minimizing unnecessary customization and maintaining long-term platform sustainability. A Day in the Life Your day may include facilitating a solution design workshop, reviewing proposed system enhancements, collaborating with Finance and Supply Chain leaders on process improvements, or mentoring analysts on D365 best practices. You'll evaluate business requirements, develop future-state process designs, review architectural decisions, and help teams balance user needs, business value, and platform capabilities. You'll also stay current on Microsoft's roadmap and identify opportunities to improve operational performance through technology innovation. Specific Duties Own the end-to-end business and solution architecture for Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE). Lead solution design efforts across sales, quote-to-order, manufacturing, supply chain, inventory, fulfillment, billing, and finance processes. Ensure business requirements align with D365 capabilities, organizational objectives, and long-term application strategy. Educate stakeholders on D365 functionality and promote effective use of standard platform capabilities. Develop and maintain the D365 roadmap to support business growth while minimizing unnecessary customization. Provide architecture leadership and oversight for enhancements, integrations, and process improvement initiatives. Partner with business analysts and functional analysts to translate requirements into scalable and supportable solutions. Lead architecture governance across internal teams and external partners. Evaluate new Dynamics 365 capabilities and Microsoft platform investments to identify opportunities for operational improvement and business value. Facilitate solution design workshops and architecture reviews. Review and approve system changes, customizations, and integration designs. Define future-state business processes and solution architectures across D365 applications. Partner with business teams to resolve complex process and system challenges. Coach and mentor analysts and project team members on solution design principles and D365 best practices. Guide external vendors and implementation partners to ensure alignment with architecture standards and business objectives. What We're Looking For We're looking for a strategic thinker who understands both business operations and enterprise technology architecture. The ideal candidate can translate complex business requirements into scalable solutions, influence stakeholders across functions, and drive technology decisions that support long-term operational success. Position Requirements Bachelor's degree in Information Technology, Business, Engineering, Finance, Supply Chain, or a related field. Minimum of 8 years of Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE) experience supporting manufacturing, supply chain, and finance business processes. Experience leading enterprise solution architecture, business process design, and application roadmap development. Proven ability to lead cross-functional initiatives and provide architectural guidance to business teams, technical teams, and external partners. Experience working within complex manufacturing or industrial environments preferred. Skills & Competencies Deep expertise in Dynamics 365 F&O and CE architecture, capabilities, and business processes. Strong understanding of quote-to-order, manufacturing, supply chain, sales, fulfillment, billing, and finance workflows. Knowledge of solution architecture, integrations, security, data architecture, and enterprise application design. Experience with Microsoft technologies including Power Platform, Dataverse, Microsoft Fabric, Azure DevOps, and Microsoft 365. Ability to translate business requirements into scalable, maintainable, and supportable technology solutions. Strong analytical and problem-solving capabilities. Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Proven ability to influence stakeholders and guide enterprise technology decisions. Strong mentoring and coaching skills. Ability to establish architecture standards and drive adoption of best practices across business and technology teams. Strategic mindset balanced with practical execution and business value realization.
Senior MMIS Systems Analyst - Medicaid Operations
CYNET Systems Columbia, South Carolina
Pay Range: $60.65hr - $65.65hr Job Overview: The principal duties of this position are to serve as a systems analyst for the MMIS team under general supervision by the Bureau Chief of Business Systems Management. The systems analyst is responsible for supporting MMIS operational activities including reporting and analytics, systems support, and testing. Objectives to be Fulfilled by Candidate: Serve as a systems analyst for the MMIS team under general supervision by the Bureau Chief of Business Systems Management, taking responsibility for activities supporting MMIS operational activities including reporting, analytics, systems support, and testing. Serve as a liaison between the business programs and the IT organization to provide technical solutions to meet user needs. Develop, retrieve, and distribute reports and datasets to multiple internal and external stakeholders for purposes of monitoring, reconciliation, and operational processing. Perform operational support activities for the legacy MMIS and subsystems, receive and respond to requests and inquiries from business stakeholders, monitor vendor requests, coordinate between business and technical staff, identify trending issues to escalate to program management as needed, translate business requests into system requirements, and serve as a subject matter expert associated with content, processes, and procedures. Perform complex analysis, design, and testing to meet the needs of the users of MMIS and its subsystems. Review and verify QA and UA results as assigned, and document issues and defects for triage and resolution. Proactively identify risks, issues, and action items leading to possible solutions. Interact with internal and external organizations including vendors, state and federal government agencies, state providers, and other stakeholders. Work collaboratively with the MMIS vendor teams to support SDLC processes as well as client-specific code library changes to COBOL and JCL programs. Follow standard SDLC processes and contribute to ongoing process improvement. Demonstrate strong verbal and written communication skills. Required Skills: 5+ years of Medicaid or healthcare experience, including experience working with Medicaid claims and provider operations concepts. Proficiency in COBOL programming language. 5+ years of experience operating healthcare Mainframe systems for payers as a technical analyst or performing related duties. 3+ years of experience with EDI transactions, including managing companion guides. Experience working with a Medicaid eligibility or enrollment information system in an operations capacity. Understanding of MMIS mainframe capabilities and intricacies. Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, and SAS. Preferred Skills: Subject Matter Expertise as it relates to MMIS Operations. Proficiency in data analysis tools and techniques, such as SAS, Excel, data visualization tools, and statistical analysis software. Experience providing status reports and other technical or operational reports in a clear and concise manner. Required Education: Bachelor's degree in a technical, business, or healthcare field. 7+ years of equivalent experience in systems analysis or computer systems development/modification may be substituted. Additional Skills/Duties: Self-motivated and able to learn on the job with little guidance. Ability to review job schedules and logs to troubleshoot issues. Experience working in a cross-functional team environment. Superb written and oral communication skills, including the ability to relay complex technical instructions and requests. Ability to communicate effectively with team members, technical teams, key stakeholders, and vendors. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $60.65hr - $65.65hr Job Overview: The principal duties of this position are to serve as a systems analyst for the MMIS team under general supervision by the Bureau Chief of Business Systems Management. The systems analyst is responsible for supporting MMIS operational activities including reporting and analytics, systems support, and testing. Objectives to be Fulfilled by Candidate: Serve as a systems analyst for the MMIS team under general supervision by the Bureau Chief of Business Systems Management, taking responsibility for activities supporting MMIS operational activities including reporting, analytics, systems support, and testing. Serve as a liaison between the business programs and the IT organization to provide technical solutions to meet user needs. Develop, retrieve, and distribute reports and datasets to multiple internal and external stakeholders for purposes of monitoring, reconciliation, and operational processing. Perform operational support activities for the legacy MMIS and subsystems, receive and respond to requests and inquiries from business stakeholders, monitor vendor requests, coordinate between business and technical staff, identify trending issues to escalate to program management as needed, translate business requests into system requirements, and serve as a subject matter expert associated with content, processes, and procedures. Perform complex analysis, design, and testing to meet the needs of the users of MMIS and its subsystems. Review and verify QA and UA results as assigned, and document issues and defects for triage and resolution. Proactively identify risks, issues, and action items leading to possible solutions. Interact with internal and external organizations including vendors, state and federal government agencies, state providers, and other stakeholders. Work collaboratively with the MMIS vendor teams to support SDLC processes as well as client-specific code library changes to COBOL and JCL programs. Follow standard SDLC processes and contribute to ongoing process improvement. Demonstrate strong verbal and written communication skills. Required Skills: 5+ years of Medicaid or healthcare experience, including experience working with Medicaid claims and provider operations concepts. Proficiency in COBOL programming language. 5+ years of experience operating healthcare Mainframe systems for payers as a technical analyst or performing related duties. 3+ years of experience with EDI transactions, including managing companion guides. Experience working with a Medicaid eligibility or enrollment information system in an operations capacity. Understanding of MMIS mainframe capabilities and intricacies. Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, and SAS. Preferred Skills: Subject Matter Expertise as it relates to MMIS Operations. Proficiency in data analysis tools and techniques, such as SAS, Excel, data visualization tools, and statistical analysis software. Experience providing status reports and other technical or operational reports in a clear and concise manner. Required Education: Bachelor's degree in a technical, business, or healthcare field. 7+ years of equivalent experience in systems analysis or computer systems development/modification may be substituted. Additional Skills/Duties: Self-motivated and able to learn on the job with little guidance. Ability to review job schedules and logs to troubleshoot issues. Experience working in a cross-functional team environment. Superb written and oral communication skills, including the ability to relay complex technical instructions and requests. Ability to communicate effectively with team members, technical teams, key stakeholders, and vendors. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Senior Automation Business Analyst
CYNET Systems Nashville, Tennessee
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
11/14/2026
Full time
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
Analyst Relations Specialist - Remote / Telecommute
CYNET Systems Jefferson City, Missouri
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Modal Window

  • Home
  • Contact
  • About Us
  • FAQs
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • IT blog
  • Facebook
  • Twitter
  • LinkedIn
  • Youtube
© 2008-2026 IT Job Board