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Job Title: Senior Product Owner - IT Operations & Knowledge Management Position Overview Drive product discovery and execution across IT Operations and Knowledge Management, translating complex business requirements into impactful product solutions. This role combines customer-centric product strategy, Agile delivery, operational efficiency, and AI literacy to improve workflows, optimize team capacity, and deliver continuous business value. The successful candidate will connect business needs with technical execution, leveraging customer research, operational metrics, and cross-functional collaboration to guide product priorities and enhancements. What You'll Do Lead product discovery by understanding customer needs, market dynamics, and competitive landscapes to identify high-impact product solutions. Collaborate across suites, departments, and diverse business domains to support product execution. Identify opportunities to eliminate workflow waste, improve operational efficiency, and increase team capacity. Drive product enhancements and feature development using customer research, data, and continuous feedback. Communicate product priorities, progress, and responsibilities across teams, internal business units, and external stakeholders. Facilitate design sessions to gather and decompose complex business requirements into detailed, actionable user stories. Support continuous delivery while prioritizing user experience and business outcomes. Required Qualifications Solid background in IT Operations, service management frameworks, and operational efficiency. Proven experience capturing, structuring, and maintaining enterprise knowledge bases and information architecture. Strong written and verbal communication skills, including the ability to articulate technical concepts to non-technical stakeholders. Familiarity with AI tools, capabilities, and trends, including generative AI, automated knowledge extraction, and predictive analytics. Hands-on experience with Agile methodologies, including Scrum or Kanban. Experience with user story mapping, backlog refinement, and product lifecycle management tools. Ability to leverage user analytics and operational metrics to validate hypotheses and guide product priorities. Ability to collaborate effectively across business domains and cross-functional teams. Preferred Qualifications Experience with Jira, Confluence, and other product lifecycle management tools. Exposure to AI-enabled knowledge management and workflow optimization. Experience applying data-driven insights and customer feedback to product enhancements and continuous value delivery. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. Owner Product Manager Operations Service Management Management Knowledge Base Architecture

Field Contract Processor Process contracts accurately by entering information into appropriate system. Ensure that signed contract paper work is accurate and contains all necessary information and documentation. Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software. Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval). Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Perform general office duties (e.g., filing, sending emails, typing, faxing, and copying). Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Anticipate and address owners' service needs. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Enter and locate work-related information using computers. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. CRITICAL TASKS Contract Processing Process contracts accurately by entering information into appropriate system (e.g., Universe/Unifipro). Perform required Know Your Customer procedures, and complete any necessary follow through with law department to ensure compliance with company policy Access customer credit file to validate availability of financing programs Process customer downpayments via Cyber Source system, ensuring all customer PII is properly secured and maintained Complete and send series of DocuSign envelopes in prescribed order to ensure efficient delivery and compliance Ensure that signed contract paper work is accurate and contains all necessary information and documentation when returned from customer. Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software (e.g., SOLAR). Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval) at the time worksheet is received. Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking. Enter data in appropriate spreadsheets to ensure accurate tracking against company SLA Office Equipment Transmit information or documents using mail, scanner, facsimile machine, DocuSign , e mail . Operate standard office equipment other than computers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up so that problem is corrected. Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed. Computers/Software Use multiple computer systems and software packages to input, access, modify, store, or output legal documents and correspondence with co-workers, management and customers. Communication Monitor and respond to inbound customer, client, and property communications via email, voice mail, etc. in a timely manner Speak to customers and co-workers using clear, appropriate a+nd professional language. Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy and completeness. Talk with and listen to other employees to effectively exchange information. Job Description 8/20/2010 Page 1 of 2 Contract Processor Job Family: Finance and Accounting Working with Others Support all co-workers and treat them with dignity and respect. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Partner with and assist others to promote an environment of teamwork and achieve common goals. Physical Tasks Enter and locate work-related information using computers. Read and visually verify information in a variety of formats (e.g., small print). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Policies and Procedures Maintain confidentiality of proprietary materials and information. Protect the privacy and security of customers and coworkers. Follow company and department policies and procedures. Perform other reasonable job duties as requested. CRITICAL COMPETENCIES Analytical Skills Computer Skills Learning Arithmetic Computation Interpersonal Skills Team Work Interpersonal Skills Diversity Relations Communications Applied Reading Listening Communication Writing English Language Proficiency Personal Attributes Integrity Stress Tolerance Dependability Adaptability/Flexibility Presentation Organization Detail Orientation Multi-Tasking Time Management Physical Abilities Visual Acuity PREFERRED Q UALIFICATIONS Education High school diploma/G.E.D. equivalent Related Work Experience 6 months related experience. Supervisory Experience No supervisory experience is required Certification Notary Public Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Title: Salesforce Technical Project Lead Location: Pennington, NJ / Charlotte, NC Duration: Contract - 12 months. Required 3 days onsite. November start. Pay Range: Pennington, NJ - Pay Rate: $78.37/hr Charlotte, NC - Pay Rate: $73.93/hr Job ID: 410995 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced Salesforce Technical Project Lead to lead cross-functional delivery for Salesforce CRM initiatives. The ideal candidate will have strong experience in Agile delivery, stakeholder facilitation, and project financial management, and a proven ability to guide teams through the full SDLC to achieve timely, high-quality releases. Responsibilities: Lead JAD sessions, set context, summarize outcomes, and drive follow-ups. Collaborate with LOB, FL, and architects to define agendas. Coordinate with Product Manager and Product Owner on requirements and roadmap. Partner with architects to shape solution designs and lead design reviews with technology and business stakeholders. Plan and lead PI activities, including coordinating breakout sessions across participating teams. Engage service providers through required intake forums and oversee end-to-end delivery dependencies. Track and manage project financials, including negotiations, risk escalation, and mitigation planning. Lead technology workgroups to track progress through all SDLC phases. Plan and drive end-to-end testing and production certification with all stakeholders. Lead triage during LLE and post-production, ensuring timely resolution with stakeholders. Lead and track MRA activities in partnership with change coordinators. Provide timely status communications to leadership and LOB in partnership with the PMO delivery lead. For each release, determine significance with the PMO and coordinate required documentation and review sessions. Required Skills & Qualifications: 5+ years on software development teams applying Agile principles, practices, and theory. Servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and transparency. Knowledge of Scrum patterns and techniques, including burn-down practices, retrospective formats, and defect handling. Excellent communication and mentoring abilities. Primary skill: Salesforce CRM. AI and GenAI knowledge is preferred. Preferred Skills: Experience with additional Agile approaches such as XP, Kanban, Crystal, or FDD. Awareness of Agile techniques such as User Stories, ATDD, TDD, CI, Continuous Testing, Pairing, Automated Testing, and Agile Games. Experience managing IT project finances. Applicable knowledge of team technologies. Submission Guidelines and Notes: Glider: ID verification required. Include current and intended location on resume. Submit at the correct rate for the selected location. Maximum submissions per supplier: 3. Hours per day: 8. Labor type: Technical. Initial engagement. Not tied to a regulatory requirement response. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

Genesis10 is currently seeking a Technical Project Manager - Hybrid position with a Major Financial Institution located in Charlotte, NC. This is a 6 month contract opportunity. This role is responsible for leading the delivery of complex cybersecurity initiatives across the CISO organization. The ideal candidate will manage technical scope, schedules, budgets, and resources while translating cybersecurity requirements into actionable delivery plans and providing executive status reporting. Responsibilities: Partner with cybersecurity engineers, architects, product owners, technology teams, and business stakeholders to define requirements, milestones, and deliverables Lead cross-functional execution across Vulnerability Management, Security Operations, Identity & Access Management (IAM), Application Security, Cloud Security, and Cyber Risk Management initiatives Coordinate technical dependencies, testing, implementation readiness, and issue resolution Manage project financials, vendor and procurement activities, governance, and accurate project updates in ServiceNow SPM Requirements: 7 years of project management experience delivering technical or cybersecurity programs, preferably within a financial institution or large IT environment Strong understanding of cybersecurity technologies, controls, system integrations, and delivery lifecycles Proven ability to manage multiple concurrent projects and communicate effectively with technical teams and senior stakeholders Proficiency with ServiceNow SPM, Jira, and/or Microsoft Project Desired skills: PMP or similar certification Coupa experience Pay range up to: $69.10 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Summary: The Associate Identity Lifecycle Management Manager is accountable for the delivery, support, and continuous improvement of the Identity Lifecycle Management platform and team. This role provides hands-on technical leadership across the full technology stack, driving technical priorities through solution design, technical advisory, coaching, and mentorship while ensuring solutions are scalable, supportable, secure, and aligned with business and Identity & Access Management (IAM) requirements. The position leads direct reports and partner resources supporting IAM initiatives and is responsible for a portfolio of identity lifecycle products, features, integrations, automations, and solutions, including associated operational and performance metrics. The role partners closely with customers, stakeholders, and technology teams to gather requirements, resolve complex technical challenges, and deliver high-quality, robust, and scalable identity services. Responsibilities: • Drive technical priorities and maintain ownership of delivery and operational support for the Identity Lifecycle Management platform, including Joiner-Mover-Leaver (JML) processes, application onboarding, and IAM-related automations. • Lead Agile development activities for SailPoint and connected identity services while establishing and maintaining key delivery mechanisms that support Agile execution. • Collaborate across multiple teams and technology groups to troubleshoot technical issues, resolve dependencies, and ensure successful solution delivery. • Act as a senior engineer by providing hands-on support and technical guidance for complex solutions and implementations when required. • Partner with Operations, Enterprise Architecture, Information Security, ServiceNow teams, and other technical stakeholders to define requirements and estimate effort, timelines, and delivery costs. • Ensure engineering, security, compliance, and technical considerations are incorporated into all team ceremonies and delivery activities. • Guide teams toward realistic commitments and achievable delivery goals by promoting inclusive estimation and planning practices. • Lead technical solution design and ensure adherence to enterprise architecture standards, security requirements, IAM controls, software development best practices, and Agile methodologies. • Communicate project progress, risks, issues, and delivery status to technical teams and business stakeholders. • Develop and maintain delivery timelines and project schedules for key initiatives and operational activities. • Ensure appropriate team structure, technical environments, resources, and capacity are in place to meet project and operational objectives. • Demonstrate innovative problem-solving skills and a proactive approach to identifying and resolving technical challenges. • Continuously evaluate and adopt emerging technologies, tools, and best practices to improve platform capabilities and team effectiveness. • Own end-to-end delivery and operational support for identity solutions, including identity automations, application onboarding, SailPoint integrations, ServiceNow integrations, DevOps processes, and future migration initiatives to SaaS platforms. • Facilitate requirements gathering sessions and solution design workshops with business and technical stakeholders. • Resolve escalated production and delivery issues while providing leadership during incidents, conflict resolution, and crisis management situations. • Adapt quickly to changing business priorities, evolving technologies, and unforeseen challenges while adjusting plans and resource allocations as needed. • Determine objectives, establish priorities, and effectively delegate responsibilities across team members and partner resources. • Ensure projects and initiatives align with organizational strategy, business priorities, and long-term technology roadmaps. • Serve as the accountable owner for a portfolio of identity products, features, components, automations, and solutions, including associated operational and performance metrics. • Communicate effectively with a broad range of business and technical stakeholders throughout the organization. • Deliver technical presentations and recommendations to diverse audiences, including business leaders, engineers, architects, and executive stakeholders. • Synthesize data, technical information, and business insights to support decision-making and communicate compelling recommendations. • Identify risks, assess potential impacts, and implement effective mitigation strategies and solutions. • Serve as an internal subject matter expert and thought leader in Identity and Access Management (IAM), Identity Governance and Administration (IGA), and related technologies. Required Qualifications: • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and experience. • 8+ years of experience developing, implementing, and supporting high-performance, highly scalable applications in Agile environments. • 2+ years of experience in a software development or engineering leadership role. • Strong experience within Identity and Access Management (IAM) and Identity Governance and Administration (IGA) environments. • Extensive hands-on experience with SailPoint, including identity lifecycle workflows, provisioning, application integrations, onboarding, APIs, and automation capabilities. • Strong understanding of application integration patterns, software development practices, databases, and enterprise technologies. • Advanced knowledge of Agile methodologies, including Scrum, Lean, Kanban, Extreme Programming (XP), and related delivery frameworks. • Experience leading cross-functional technical teams and driving delivery across multiple workstreams. Preferred Qualifications • Experience integrating SailPoint with ServiceNow and other enterprise platforms. • Experience supporting or leading SailPoint SaaS migration initiatives. • Experience with cloud-native technologies and modern identity platforms. • Strong background in DevOps practices, including Continuous Integration (CI), Continuous Delivery/Deployment (CD), Infrastructure as Code (IaC), containerization, automation, and monitoring. Competencies: • Demonstrated Agile mindset with strong customer focus and results orientation. • Ability to lead across both technical and functional domains while maintaining a strategic perspective. • Flexible and adaptable approach with the ability to learn new technologies and work across the full technology stack. • Excellent technical, analytical, and problem-solving skills. • Strong verbal and written communication skills, with the ability to influence stakeholders at all levels. • Proven ability to build and maintain relationships across IAM, HR, ServiceNow, application, infrastructure, security, and business teams. • Strong collaboration, teamwork, and leadership capabilities. • Ability to develop functional expertise in supported platforms and business processes. • Proven facilitation skills with the ability to lead workshops, gather requirements, and drive solution design discussions. • Strong organizational, planning, prioritization, and execution skills in fast-paced environments.

Job Description Job Description Description: Master Data Manager About Us: LayerZero Power Systems LLC. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers. Location: Aurora, OH (On-site) LayerZero is seeking an experienced data professional to serve as the dedicated owner of master data governance, quality, and systems administration for the organization. This role sets the standards, enforces the process, and administers the technology behind master data across manufacturing, supply chain, finance, and sales operations. The Master Data Manager will work in close partnership with the functional data owners in engineering, procurement, sales, and finance, who remain the subject-matter owners of their respective domains, and with IT leadership. The Manager is also the system administrator and platform owner for Profisee, the master data management platform, and is accountable for its day-to-day operation and ongoing configuration. Key Responsibilities: Governance and Standards Define and maintain LayerZero's master data governance framework: naming conventions, field standards, and required attributes for item, vendor, customer, and GL master records Establish and document a formal RACI for each master data domain, clarifying who may create, edit, or approve records and who owns the governance and quality process Build and maintain the intake and approval workflow for new items, vendors, and customers, including required approvals from functional data owners Review ERP configuration changes that affect master data structure or fields, and partner with IT leadership on the Enterprise Systems Roadmap as it relates to master data Data Quality Run recurring data-quality audits across master data domains - duplicates, incomplete records, inconsistent formatting - and drive remediation with the responsible functional team Define, track, and report data-quality KPIs to leadership, including duplicate rate, record completeness, and cycle time to approve new records Investigate master data discrepancies surfacing in the ERP, reporting, or downstream systems, and resolve root causes at the source rather than in the consuming system Platform Administration Administer the Profisee platform as system administrator and platform owner: user access and roles, environment configuration, and platform health monitoring Design and maintain match-merge rules, survivorship logic, and data models for each master data domain (item, vendor, customer, GL) Build and maintain approval workflows that route new or changed master records to the correct functional approver before they publish Own the integration between Profisee and Microsoft Dynamics 365 Business Central and other downstream systems, working with IT to troubleshoot sync issues and keep master data consistent across systems Configure and monitor data-quality rules and stewardship dashboards, and use them to drive the audits and KPI reporting above Serve as the primary point of contact for the Profisee vendor on support issues, upgrades, and license administration; evaluate and roll out new platform capabilities as master data needs grow Cross-Functional Coordination and Training Act as the single point of contact for master data questions across engineering, procurement, sales, and finance Develop a Key User network across functional teams to promote consistent standards and scalable support operations Conduct Key User training and train-the-trainer sessions on data standards, submission workflows, and the tools used to maintain each domain Maintain documentation of standards, workflows, and platform configuration; provide tier 2+ support for master data and Profisee issues Requirements: Qualifications: Required 4+ years of experience in master data management, data governance, or a related data or systems role Hands-on administration experience with an MDM platform (Profisee strongly preferred; comparable platforms such as Informatica MDM, SAP MDG, or Reltio considered) Working knowledge of ERP master data structures, including item master, BOM, vendor, customer, and GL/chart of account Proficiency with SQL and comfort working directly with relational data Ability to drive standards and process adoption across departments without direct authority, and to communicate requirements clearly to functional teams Preferred Experience in a manufacturing environment Prior experience standing up or maturing a master data program from an early or ad hoc state Familiarity with data governance frameworks such as DAMA-DMBOK, or formal data governance certification Experience with ERP-to-MDM integration patterns and middleware or ETL tools Bachelor's degree in Information Systems, Business, Supply Chain, or related field Why Join Us? Our Benefits Make a Difference. We believe great employees deserve great benefits designed to support health, financial well-being, professional growth, and family needs. Most of our core benefits are provided at no cost, reflecting our commitment to investing in the well-being of our team. $0-cost Dental Insurance $0-cost Vision Insurance $0-cost Short-Term & Long-Term Disability Insurance $0-cost Life Insurance with additional buy up options Medical Plan Choices, including one no-cost medical option plus two additional buy-up plan options $0-cost Employee Assistance Program offering confidential counseling and support services Employer Health Savings Account Contributions to help offset health expenses Retirement Plan Options with generous employer matching contributions Paid Parental Leave to support your growing family Why You will Love Working with Us: Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. Innovation: immerse yourself in an environment that celebrates forward thinking and continuous improvement. Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career. At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.

Job Description Job Description ROLE SUMMARY: THE AGILE DELIVERY MANAGER IS RESPONSIBLE FOR LEADING THE SUCCESSFUL DELIVERY OF TECHNOLOGY INITIATIVES THROUGH A COMBINATION OF AGILE SCRUM LEADERSHIP AND PROJECT MANAGEMENT PRACTICES. THIS ROLE SERVES AS THE PRIMARY FACILITATOR OF AGILE DELIVERY ACTIVITIES WHILE PROVIDING OVERSIGHT OF PROJECT PLANNING, DEPENDENCIES, RISKS, RESOURCE COORDINATION, STAKEHOLDER COMMUNICATION, AND DELIVERY EXECUTION. THE SUCCESSFUL CANDIDATE WILL COLLABORATE WITH PRODUCT OWNERS, BUSINESS ANALYSTS, DEVELOPERS, QA RESOURCES, AND BUSINESS STAKEHOLDERS TO ENSURE TRANSPARENCY, ACCOUNTABILITY, PREDICTABILITY, AND CONTINUOUS IMPROVEMENT THROUGHOUT THE SOFTWARE DELIVERY LIFECYCLE. EXPERIENCE LEVEL: MID-LEVEL - 3+ YEARS SERVING AS A SCRUM MASTER, AGILE LEAD, PROJECT MANAGER, OR SIMILAR DELIVERY ROLE REQUIRED QUALIFICATIONS: 3-7 YEARS SERVING AS A SCRUM MASTER, AGILE LEAD, PROJECT MANAGER, OR DELIVERY MANAGER, OR SIMILAR ROLE. STRONG COMMUNICATION, ORGANIZATIONAL, AND STAKEHOLDER MANAGEMENT SKILLS. EXPERIENCE MANAGING RISKS, DEPENDENCIES, SCHEDULES, AND DELIVERY COMMITMENTS. EXPERIENCE FACILITATING CROSS-FUNCTIONAL TEAMS AND TRACKING FOLLOW-UP ACTIONS. HANDS-ON EXPERIENCE USING JIRA FOR SPRINT PLANNING, BACKLOG MANAGEMENT, DASHBOARD CREATION, AND REPORTING. STRONG UNDERSTANDING OF AGILE DEVELOPMENT METHODOLOGY. DEMONSTRATED ABILITY TO MANAGE MULTIPLE INITIATIVES SIMULTANEOUSLY. PREFERRED QUALIFICATIONS: CERTIFIED SCRUM MASTER (CSM), PROFESSIONAL SCRUM MASTER (PSM), OR SIMILAR CERTIFICATION. EXPERIENCE WORKING WITH TECHNOLOGY DELIVERY TEAMS. EXPERIENCE SUPPORTING ENGINEERING, TRANSPORTATION, RAILROAD, OR OTHER OPERATIONAL TECHNOLOGY ENVIRONMENTS. FAMILIARITY WITH MICROSOFT TEAMS AND SHAREPOINT. PROVEN ABILITY TO INFLUENCE WITHOUT DIRECT AUTHORITY.

Job Description Job Description Machines learned to understand language. We're teaching them to understand matter. Forty percent of global manufacturing happens through physical and chemical processes inside pipes, tanks, and reactors. Despite decades of industrial automation, much of what happens inside them remains remarkably invisible. Manufacturing is the most ubiquitous and foundational sector in global economy, yet the way factories are fundamentally run have used the same control philosophies, manual operations, and legacy software for the past 60 years. Laminar deploys state-of-the-art patented sensors and edge hardware directly into live production environments, generating data that didn't previously exist to build foundation models deployed in factory floors that understand chemistry, composition, quality, and material state in real time. We use that understanding to run autonomy and rethink how things are made. The last generation of industrial automation taught machines to execute instructions reliably. The next will teach them to understand the processes they control and run autonomously, adaptively, and agentically: higher quality, safety, more efficiently, sustainably, and productively. That future is already taking shape. Today, Laminar works with 7 of the world's 10 largest food and beverage manufacturers and operates across hundreds of factories globally across six continents. Our systems have materially reduced waste, cut manufacturing downtime, saved water, chemicals, energy, and helped prevent safety and quality failures. Our technology has gained international recognition, from being selected as a 2026 World Economic Forum Technology Pioneer, Gold 2026 Edison Award, Unilever Startup of the Year, to Innovator Awards by both Coca-Cola and AB InBev, and more. We are backed by tier-one investors in physical AI to make intelligent, self-improving production the new standard for industry. Join us to build what makes matter intelligible, and the intelligible controllable. As new sensing technologies are integrated into our stack, we need rigorous testing and analysis to improve sensor design, to establish noise and drift characteristics, and to find Limits of Detection (LOD) across industry-relevant chemicals. You will own sensor testing: designing experiments, preparing samples, collecting and analyzing data, and presenting results to the engineering teams. What You Will Do Collaborate with our sensor R&D team to design testing procedures, carry out tests, and analyze data to characterize new sensor performance Support customer-driven use-case exploration, running material fingerprinting and concentration tests, analyzing data and building customer-facing slides Prepare samples at known concentrations, serial dilutions and emulsifications following lab-safety protocols Use statistical methods to calculate LODs for industrially relevant chemicals Focus on experiment reproducibility by maintaining a lab notebook, writing and refining Standard Operating Procedures, and organizing raw data for future comparison Design, test and refine calibration procedures for the new sensing stack About You Degree or pursuing a degree in Chemistry, Physics, Engineering or a related field Detail-oriented and able to follow (and constructively critique) experimental procedure Willingness to get your hands dirty on a wide variety of engineering and technician tasks to help us build better sensors and solve bigger problemsRequired Coursework or experience in chemistry, physics, optical engineering, or a related field Comfort with hands-on lab work and running structured experiments Statistics and data analysis skills (Python, MATLAB, or similar) Preferred Familiarity with spectroscopy and electrical impedance measurement is a plus but not required Benefits Dynamic and inclusive work environment Opportunities for growth and professional development Access to Greentown Labs extensive network of cleantech startups Learn How We Think Learn about our startup journey: Our Journey How we're combating climate change: AI-Powered Climate Tech A customer story: Ben & Jerry's uses H2Ok's precision automation to cut time & water usage There are many easier places to work on AI. Laminar is for people who want the hardest version of their discipline. Models here must survive contact with physics. Hardware must survive years of continuous industrial operation. Software must integrate with machinery built decades ago. Everything we build ultimately has to work on a factory floor. We believe exceptional people should be given exceptional amounts of ownership. At Laminar, you will have the context to form your own view, the permission to challenge ours, and the resources to pursue the right answers, whatever technical or organizational boundaries stand in the way. There are few layers between identifying something important and changing it. We're fortunate to work with a small polymathic team of hardware and software engineers, chemists, AI researchers, factory operators, and go-to-market wizards who are unusually capable, curious, rigorous, ambitious, and low-ego. If that sounds like you, we'd love to meet you. Our Interview Process 1. Phone screen with Laminar HR/Recruiter (15-20 minutes) 2. Intro call with Hiring Manager (30 minutes) 3. On-site interview, overview of tech, and interview/presentation with the Hiring Manager and a few team members. Depending on the role, a skills exercise that should take no longer than an hour to prep, would be sent ahead of time. We record your skills exercise to share with any team members who could not join the interview and/or with Founder's ahead of their Founder's Interview. If you are not local, we can conduct this virtually. 4. Finalists for Full-Time positions will have a Founder's Interview in-person Final steps: Two professional references are requested, ideally one from your current organization and one who served as your Manager If an Offer Letter is extended, a Background check is conducted Laminar is committed to building a diverse and inclusive team. Even if you are unsure you are a perfect fit, we strongly encourage you to apply! If you're ready to play a key role in scaling a game-changing company that's transforming the industrial sector and advancing sustainability, we want to hear from you. Please ensure you add the domain to your safe senders list to ensure you receive our communications. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Skillwork is seeking a Business Systems & Technology Manager who possesses a blend of business acumen, technical aptitude, project management skills and a passion for using technology to improve organizational effectiveness to join our team as we continue to grow and expand our markets. Summary As the Business Systems and Technology Manager, you will serve as the primary owner of the Company's technology ecosystem and work closely with leaders across recruiting, sales, operations, marketing, finance, human resources and training to ensure technology effectively supports business growth and operational excellence. You will also be responsible for the administration, optimization and continuous improvement of Skillwork's business technology systems, data reporting capabilities, vendor relationships, cybersecurity coordination and AI initiatives. The Business Systems & Technology Manager will lead the implementation and ongoing management of the Company's applicant tracking system (ATS), reporting platforms, workflow automation tools, and related business applications. This individual will partner with software vendors, consultants and managed technology service providers to improve system performance, enhance data quality, support strategic decision-making and identify opportunities to leverage emerging technologies and artificial intelligence. Responsibilities / Essential Job Functions Serve as the primary administrator and business owner for the Company's ATS, CRM, and related business applications. Support the selection, implementation, configuration, testing, deployment, and ongoing optimization of business systems. Manage system upgrades, enhancements, integrations, and user adoption efforts. Document business processes and recommend improvements to increase efficiency and scalability. Evaluate new technologies and software solutions to support organizational objectives. Maintain system documentation, workflows, and standard operating procedures. Lead technology projects from planning through implementation and post-launch support. Coordinate internal stakeholders, vendors, consultants, and service providers. Ensure technology projects are completed on time, within budget, and aligned with business objectives. Support organizational change management and user adoption initiatives. Develop and maintain dashboards, reports, and key performance indicators. Partner with departmental leaders to identify reporting needs and business insights. Ensure data accuracy, integrity, and consistency across systems. Analyze operational and performance data to identify trends, opportunities, and risks. Support leadership with data-driven recommendations and performance reporting. Serve as the primary point of contact for software vendors, consultants, and managed technology service providers. Oversee the lifecycle management of company technology assets, including computers, mobile devices and related equipment; coordinate procurement, deployment, upgrades, inventory management, maintenance and replacement activities in partnership with managed service providers and vendors. Monitor vendor performance and support issue resolution. Assist with contract management, renewals, software licensing, and technology budgeting. Evaluate vendor solutions and ensure alignment with business needs. Partner with the Company's managed IT services provider to support a secure technology environment. Support cybersecurity initiatives including user access management, security awareness efforts, and incident response coordination. Assist with business continuity and disaster recovery planning. Help develop and maintain technology-related policies, procedures, and best practices. Identify opportunities to leverage AI and automation to improve productivity and operational efficiency. Support the evaluation, implementation, and governance of AI tools and technologies. Assist in developing standards and best practices for responsible AI usage. Train and support employees in the effective use of technology and AI-enabled solutions. Collaborate with leaders across all departments to understand operational challenges and technology needs. Build strong relationships with end users and promote effective system utilization. Act as a trusted resource for technology-related business decisions. Foster a culture of continuous improvement and technology adoption. Performs other duties and responsibilities as assigned. Maintains regular in-office attendance as required to effectively perform the essential functions of the position and support collaboration across the organization. Required Skills & Qualificiations Bachelor's degree in Information Systems, Business Administration, Technology Management, Data Analytics, Computer Science, or a related field; equivalent experience may be considered. 4-8 years of experience supporting business systems, enterprise software, reporting, technology operations, or business process improvement initiatives. Experience administering or supporting ATS, CRM, ERP, or other enterprise business systems. Experience participating in software implementation or technology transformation projects. Experience creating reports, dashboards, business intelligence tools, and performance metrics. Demonstrated ability to lead through influence, manage external resources, and drive outcomes across multiple stakeholders. Strong strategic planning skills with the ability to translate business objectives into measurable business and technology initiatives. Demonstrated ability to administer and optimize business applications, manage and analyze data, develop technology-related project plans and deliverables, and leverage information to drive business decisions. Demonstrated ability to evaluate business processes, identify opportunities for automation and efficiency improvements, and successfully implement technology-driven solutions. Experience working with software vendors and third-party service providers. Working knowledge of cybersecurity principles and technology governance practices. Exceptional written and verbal communication skills with the ability to build relationships, manage stakeholders, facilitate cross-functional collaboration, and lead projects to successful completion. Strong analytical, problem-solving, organizational, and critical thinking skills with exceptional attention to detail. Ability to manage multiple priorities and projects simultaneously while meeting deadlines. Preferred Skills & Qualifications Experience within staffing, recruiting, workforce solutions, professional services, or other people-intensive industries. Experience with Microsoft 365, SharePoint, Teams, Power Platform, Power BI, and Microsoft Copilot. Knowledge of workflow automation and process improvement methodologies. Experience with data visualization and business intelligence tools. Familiarity with artificial intelligence platforms and productivity tools. Project management training, certification, or equivalent experience.

Job Description Job Description Type: Fully onsite in DC locals please Visa: USC Only Interview: In person Key Requirements: Agile Transformation, SAFe, Scrum Master Certification, Strategic Coach. BACKGROUND: The Board of Governors of the Federal Reserve System (Board) has an ongoing need for skilled agile professionals to assist with agile maturity in the Division of Information Technology (IT). Agile maturity and related services will be required for the Board's Business and Technology Modernization (BTM) Program. REQUIREMENTS: The Board requires personnel with qualifications, knowledge, skills, and capabilities as described below. The Agile Program Manager is responsible for leading the strategic direction and operational execution of the Agile transformation program. This senior role will be responsible for driving team maturity, ensuring consistency in Agile practices across teams, maintaining the Agile playbook, creating program documents, reporting on overall Agile transformation progress, and achieving measurable business value across multiple teams, with planned expansion. The Contractor will work closely with the manager of the Transformation Office, program sponsors, and business stakeholders to build a sustainable, data-driven Agile program that adapts to our organizational culture while maintaining rigor and consistency. This is a strategic role requiring someone who can both operate and innovate-executing day-to-day program management while shaping the future direction of our Agile practices. The Contractor must have direct experience leading agile transformations in either the federal or private space. The Contractor must have direct experience with Jira and Confluence. Additionally, the candidate shall possess the knowledge and skills set forth in the Technical Services BOA, Section 3.11.2.3 for labor category Senior Program Manager. The candidate shall also demonstrate the below knowledge and experience: The candidate shall also demonstrate the below knowledge and experience: • 10+ years of professional experience with at least 5+ years leading enterprise Agile transformations • At least 5+ years of hands-on experience and proven track record of coaching teams • At least 3+ years of experience of effective project/program management or systems engineering experience demonstrating ability to manage complex initiatives • Deep understanding and expertise of Scaled Agile Framework (SAFe) • Deep expertise in multiple Agile frameworks (Scrum, Kanban, Scaled Agile Framework (SAFe), or similar) with ability to adapt practices to organizational culture rather than rigid framework adherence • Demonstrated ability to define and implement Agile maturity models and assessment frameworks • Strategic thinker with track record of evolving Agile practices, recommending improvements, and driving organizational change • Excellent stakeholder management skills with ability to engage and influence senior leadership, sponsors, and business stakeholders • Experience building sustainable governance models including documentation standards, engagement rhythms, and risk management • Strong conflict resolution and problem-solving skills for addressing team dynamics and resource challenges • Excellent communication skills including status reporting, presentations, and facilitation • Bachelor's degree in relevant field; advanced degree preferred • Industry leading Agile practitioner certifications such as Certified Scrum Master, Certified Scrum Product Owner, PMP-ACP, or Scaled Agile Framework (SAFe), etc. • Government or highly regulated industry experience preferred. The Contractor shall deliver, but not limited to, the following: • Establish and maintain transparency with program stakeholders through meaningful status reporting, proactive communication of changes, data-driven insights on team progress, and regular engagement with sponsors and business stakeholders • Drive team maturity progression by implementing and maintaining assessment frameworks, ensuring Agile Coaches create and execute coaching plans, measuring advancement, and recommending maturity models and metrics beyond velocity/throughput • Ensure Agile resource effectiveness by establishing performance standards for Coaches and Scrum Masters, monitoring coaching quality, resolving team/coach conflicts, and providing evidence-based recommendations on resource performance • Ensure consistent application of the Agile playbook across all teams, coaches, and Scrum Masters to maintain standardization, alignment, and continuity in Agile practices. • Drive business value realization by ensuring Agile teams deliver work that meets expected business outcomes through coaching oversight, metrics analysis, and alignment between team outputs and program objectives • Build sustainable program governance through documented processes, stakeholder engagement rhythms, risk management protocols, resource management systems, and strategic recommendations that enable long-term program success • Shape program strategy by continuously assessing program effectiveness, piloting innovative practices, recommending adaptations to our Agile approach, and ensuring the program evolves with organizational maturity

Job Description Job Description Agile Coach Employment Type: Full-Time, Experienced Department: Project Management CGS is seeking an experienced, enthusiastic team member to act as an Agile Coach within our team supporting a large federal agency. The agency is committed to an operating model based on Agile, Product-focus, and DevSecOps in pursuit of increasing efficiency, efficacy, and overall success of various IT verticals and missions. The ideal candidate should embody an Agile mindset and be passionate about empowering an Agile culture through experience coaching, guiding, and supporting executives, managers, product owners, Scrum Masters, and others. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Oversee the Agile transformation for multiple teams at both the team and program level to enable successful delivery of large strategic system development initiatives. - Facilitate team workshops to help new teams understand Agile and Lean principles, Scrum, Kanban, individual and team roles and responsibilities. - Lead in the creation, delivery, and strategy of Agile Training to government stakeholders and contractors regarding agency Agile processes, tools, and policies - Help teams with sprint planning and implementation, as well as provide ongoing Agile Coaching support for new Agile teams throughout multiple iterations. - Provide ad hoc coaching to teams that have implemented Agile but need assistance to refine their processes. - Provide practical hands-on mentoring to Scrum Masters, Product Owners, and team members of new and existing Agile teams. - Help teams set up their team boards, workflow automation, and automated reporting. Assist organizations to define, prioritize, and decompose requirements in Product and Program Backlogs - Evolve and maintain the Agile Maturity Assessment model, Assess team performance and Agile maturity, and report findings. - Provide feedback on processes, policies, procedures, training, and tooling changes to better support the enterprise's Agile transformation. - Facilitate and coordinate cross-team planning workshops and coach other scrum masters to facilitate cross-team planning workshops. - Facilitate and coordinate cross-team grooming sessions. Lead and participate in Agile communities of practices. Prepare and/or update organization-wide Agile artifacts and methodology documentation. - Help iterate on and provide recommendations to advance the Agile Transformation Roadmap. - Embed an agile culture using techniques from a wide range of agile and lean methodologies and frameworks. - Ensure Agile project metrics are being tracked and monitored for indications of potential problem areas and assist teams in identifying and implementing solutions to address the problems. - Oversee the coaching and planning of multiple high-performing Agile development teams and large-scale programs across the enterprise. Qualifications: - Familiar with DevSecOps tools and techniques such as modern IDE's, GitHub, containerization, everything as code, and zero-trust. - Ability to demonstrate superior organizational skills with an acute attention to detail. - Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines. - Agile coaching experience. - Minimum of 5 years of practical Agile experience. - Strong understanding of Agile concepts with an emphasis on SAFe including Scrum, Kanban, Product Ownership, and Agile Scaling. - Experience as a hands-on organizational change agent working across multiple teams - Experience with assisting leadership and team members with removing barriers and embracing transformation by assisting each organization to customize its own path, approach, and solutions to becoming Agile - Experience with launching Agile Release Trains, building a Continuous Delivery Pipeline with DevOps culture, empowering a Lean Portfolio, and clearly understanding what it takes to successfully implement SAFe in the enterprise (starting with teams' / Program levels and scaling up to Large Solutions and Portfolio levels). - Experience supporting and executing PI Planning events and coordinating multiple Agile Release Trains (ARTs). Ideally, you will also have: - Master's degree or other higher education degree in Information Technology-related field. - Certifications including or equivalent to Scaled Agile Framework - SPC - ScrumAlliance - CST - ICAgile - ICE-AC / ICP-CAT- Equivalent Expert / Senior Coaching Certifications. - Secure coding knowledge. - Open-source tools management. - SEI-CMMI and NIST experience. - Project Management Training or Education such as PMP program. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: -our-team/ For more information about CGS please visit: or contact: Email: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Job Title: Senior Agile Delivery Coach Location: Washington, DC (On-site) Employment Type: Contract (W2 through ZipStaff - No C2C or 1099) About the Opportunity: ZipStaff is seeking a Senior Agile Delivery Coach to serve as the hands-on operational and execution coach across the Fleet delivery ecosystem for a leading transportation organization. Partnering directly with active release trains, product teams, engineering squads, and operational stakeholders, this role instills sustainable agility on the ground. Operating as the delivery counterpart to strategic leadership, the coach translates enterprise operating model principles into disciplined execution cadences, clear backlog structures, proactive dependency tracking, and predictable value delivery. The ideal candidate blends pragmatic agile coaching with strong operational acumen to eliminate delivery friction, improve team flow, and uplift agile maturity across complex, highly regulated enterprise systems. This is an on-site role in Washington, DC. What You'll Do: Partner directly with Scrum Masters, Product Owners, and cross-functional technical teams to mature agile practices, refine team cadences, and improve delivery predictability and flow. Facilitate key program- and team-level ceremonies-including Program Increment (PI) planning sessions, System Demos, Inspect & Adapt workshops, and cross-team synchronization forums. Track and analyze delivery flow across teams, proactively identifying delivery bottlenecks, process friction, and technical impediments, and driving swift resolution with team leads. Coach Product Owners and teams on disciplined backlog management, user story decomposition, acceptance criteria definition, and realistic capacity-based forecasting in hybrid environments. Map and monitor operational interdependencies across engineering, operations technology, infrastructure, and third-party delivery partners to protect committed delivery milestones. Drive consistent best practices across Jira Software, Confluence, and Jira Align, establishing meaningful delivery metrics (e.g., velocity, cycle time, throughput, say/do ratios) to guide continuous improvement. Cultivate a collaborative, high-trust delivery culture through targeted retrospectives, agile health assessments, and hands-on mentoring of Scrum Masters and delivery leads. Required Qualifications: 6+ years of hands-on agile coaching and delivery leadership experience guiding multi-team programs, Agile Release Trains (ARTs), and technical squads in complex enterprise environments. 4+ years of prior experience working directly in IT, software development, operations technology, or enterprise systems engineering, establishing technical credibility with engineering and architecture peers. Strong, practical command of Scrum, Kanban, SAFe, and hybrid Waterfall-to-Agile frameworks, with the ability to balance framework theory with real-world operational constraints. Advanced, hands-on proficiency with Jira Software and Confluence for sprint- and release-level tracking, along with experience using Jira Align for program-level rollups and dependency tracking. Active SAFe certification (such as SAFe Practice Consultant SPC , SAFe Release Train Engineer RTE , or SAFe Scrum Master SSM ) or equivalent recognized credentials (e.g., ICAgile, PSM/CSM). Exceptional interpersonal, conflict-resolution, and meeting-facilitation capabilities, with a proven track record of aligning technical contributors with business and operational managers. Ability to thrive in an active, camera-on virtual team environment, with willingness to travel periodically along the Northeast corridor for quarterly PI Planning events and key working sessions. Ability to work on-site in Washington, DC. Preferred Qualifications: Experience coaching in highly regulated or complex operational environments such as transportation or fleet systems. Strong track record of improving delivery flow, reducing impediments, and uplifting agile maturity across multi-team programs. Hands-on experience establishing delivery metrics and continuous improvement practices using Jira Align and related tools. Benefits: Health Insurance. Dental Insurance. Vision Insurance. 401(k) + 401(k) matching. Paid time off. Referral Program. About ZipStaff: ZipStaff partners with leading organizations to connect skilled technology professionals with high-impact contract opportunities. We focus on quality matches, clear communication, and long-term success for candidates and clients. To apply, submit your resume highlighting your 6+ years of hands-on agile coaching experience with multi-team programs or ARTs, 4+ years of IT/software development background, SAFe or equivalent certification, and proficiency with Jira, Confluence, and Jira Align. Pure research or junior experience will not be considered.

Job Description Job Description Agile Coach Employment Type: Full-Time, Experienced Department: Project Management CGS is seeking an experienced, enthusiastic team member to act as an Agile Coach within our team supporting a large federal agency. The agency is committed to an operating model based on Agile, Product-focus, and DevSecOps in pursuit of increasing efficiency, efficacy, and overall success of various IT verticals and missions. The ideal candidate should embody an Agile mindset and be passionate about empowering an Agile culture through experience coaching, guiding, and supporting executives, managers, product owners, Scrum Masters, and others. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Oversee the Agile transformation for multiple teams at both the team and program level to enable successful delivery of large strategic system development initiatives. - Facilitate team workshops to help new teams understand Agile and Lean principles, Scrum, Kanban, individual and team roles and responsibilities. - Lead in the creation, delivery, and strategy of Agile Training to government stakeholders and contractors regarding agency Agile processes, tools, and policies - Help teams with sprint planning and implementation, as well as provide ongoing Agile Coaching support for new Agile teams throughout multiple iterations. - Provide ad hoc coaching to teams that have implemented Agile but need assistance to refine their processes. - Provide practical hands-on mentoring to Scrum Masters, Product Owners, and team members of new and existing Agile teams. - Help teams set up their team boards, workflow automation, and automated reporting. Assist organizations to define, prioritize, and decompose requirements in Product and Program Backlogs - Evolve and maintain the Agile Maturity Assessment model, Assess team performance and Agile maturity, and report findings. - Provide feedback on processes, policies, procedures, training, and tooling changes to better support the enterprise's Agile transformation. - Facilitate and coordinate cross-team planning workshops and coach other scrum masters to facilitate cross-team planning workshops. - Facilitate and coordinate cross-team grooming sessions. Lead and participate in Agile communities of practices. Prepare and/or update organization-wide Agile artifacts and methodology documentation. - Help iterate on and provide recommendations to advance the Agile Transformation Roadmap. - Embed an agile culture using techniques from a wide range of agile and lean methodologies and frameworks. - Ensure Agile project metrics are being tracked and monitored for indications of potential problem areas and assist teams in identifying and implementing solutions to address the problems. - Oversee the coaching and planning of multiple high-performing Agile development teams and large-scale programs across the enterprise. Qualifications: - Familiar with DevSecOps tools and techniques such as modern IDE's, GitHub, containerization, everything as code, and zero-trust. - Ability to demonstrate superior organizational skills with an acute attention to detail. - Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines. - Agile coaching experience. - Minimum of 5 years of practical Agile experience. - Strong understanding of Agile concepts with an emphasis on SAFe including Scrum, Kanban, Product Ownership, and Agile Scaling. - Experience as a hands-on organizational change agent working across multiple teams - Experience with assisting leadership and team members with removing barriers and embracing transformation by assisting each organization to customize its own path, approach, and solutions to becoming Agile - Experience with launching Agile Release Trains, building a Continuous Delivery Pipeline with DevOps culture, empowering a Lean Portfolio, and clearly understanding what it takes to successfully implement SAFe in the enterprise (starting with teams' / Program levels and scaling up to Large Solutions and Portfolio levels). - Experience supporting and executing PI Planning events and coordinating multiple Agile Release Trains (ARTs). Ideally, you will also have: - Master's degree or other higher education degree in Information Technology-related field. - Certifications including or equivalent to Scaled Agile Framework - SPC - ScrumAlliance - CST - ICAgile - ICE-AC / ICP-CAT- Equivalent Expert / Senior Coaching Certifications. - Secure coding knowledge. - Open-source tools management. - SEI-CMMI and NIST experience. - Project Management Training or Education such as PMP program. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: -our-team/ For more information about CGS please visit: or contact: Email: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Agile Coach Employment Type: Full-Time, Experienced Department: Project Management CGS is seeking an experienced, enthusiastic team member to act as an Agile Coach within our team supporting a large federal agency. The agency is committed to an operating model based on Agile, Product-focus, and DevSecOps in pursuit of increasing efficiency, efficacy, and overall success of various IT verticals and missions. The ideal candidate should embody an Agile mindset and be passionate about empowering an Agile culture through experience coaching, guiding, and supporting executives, managers, product owners, Scrum Masters, and others. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Oversee the Agile transformation for multiple teams at both the team and program level to enable successful delivery of large strategic system development initiatives. - Facilitate team workshops to help new teams understand Agile and Lean principles, Scrum, Kanban, individual and team roles and responsibilities. - Lead in the creation, delivery, and strategy of Agile Training to government stakeholders and contractors regarding agency Agile processes, tools, and policies - Help teams with sprint planning and implementation, as well as provide ongoing Agile Coaching support for new Agile teams throughout multiple iterations. - Provide ad hoc coaching to teams that have implemented Agile but need assistance to refine their processes. - Provide practical hands-on mentoring to Scrum Masters, Product Owners, and team members of new and existing Agile teams. - Help teams set up their team boards, workflow automation, and automated reporting. Assist organizations to define, prioritize, and decompose requirements in Product and Program Backlogs - Evolve and maintain the Agile Maturity Assessment model, Assess team performance and Agile maturity, and report findings. - Provide feedback on processes, policies, procedures, training, and tooling changes to better support the enterprise's Agile transformation. - Facilitate and coordinate cross-team planning workshops and coach other scrum masters to facilitate cross-team planning workshops. - Facilitate and coordinate cross-team grooming sessions. Lead and participate in Agile communities of practices. Prepare and/or update organization-wide Agile artifacts and methodology documentation. - Help iterate on and provide recommendations to advance the Agile Transformation Roadmap. - Embed an agile culture using techniques from a wide range of agile and lean methodologies and frameworks. - Ensure Agile project metrics are being tracked and monitored for indications of potential problem areas and assist teams in identifying and implementing solutions to address the problems. - Oversee the coaching and planning of multiple high-performing Agile development teams and large-scale programs across the enterprise. Qualifications: - Familiar with DevSecOps tools and techniques such as modern IDE's, GitHub, containerization, everything as code, and zero-trust. - Ability to demonstrate superior organizational skills with an acute attention to detail. - Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines. - Agile coaching experience. - Minimum of 5 years of practical Agile experience. - Strong understanding of Agile concepts with an emphasis on SAFe including Scrum, Kanban, Product Ownership, and Agile Scaling. - Experience as a hands-on organizational change agent working across multiple teams - Experience with assisting leadership and team members with removing barriers and embracing transformation by assisting each organization to customize its own path, approach, and solutions to becoming Agile - Experience with launching Agile Release Trains, building a Continuous Delivery Pipeline with DevOps culture, empowering a Lean Portfolio, and clearly understanding what it takes to successfully implement SAFe in the enterprise (starting with teams' / Program levels and scaling up to Large Solutions and Portfolio levels). - Experience supporting and executing PI Planning events and coordinating multiple Agile Release Trains (ARTs). Ideally, you will also have: - Master's degree or other higher education degree in Information Technology-related field. - Certifications including or equivalent to Scaled Agile Framework - SPC - ScrumAlliance - CST - ICAgile - ICE-AC / ICP-CAT- Equivalent Expert / Senior Coaching Certifications. - Secure coding knowledge. - Open-source tools management. - SEI-CMMI and NIST experience. - Project Management Training or Education such as PMP program. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: -our-team/ For more information about CGS please visit: or contact: Email: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Key Responsibilities Agile Coaching & Transformation Coach Product Line Teams, Delivery Teams, and leadership on Agile values, principles, and practices. Assess Agile maturity and develop improvement plans. Facilitate organizational change and Agile transformation initiatives. Guide teams in adopting Lean-Agile ways of working. Remove organizational impediments impacting delivery. Product Delivery Excellence Coach Product Managers and Product Owners on product planning, backlog management, prioritization, and value delivery. Improve sprint planning, execution, reviews, and retrospectives. Promote continuous improvement and delivery predictability. Support dependency management across teams and portfolios.

Job Description Job Description Agile Coach Employment Type: Full-Time, Experienced Department: Project Management CGS is seeking an experienced, enthusiastic team member to act as an Agile Coach within our team supporting a large federal agency. The agency is committed to an operating model based on Agile, Product-focus, and DevSecOps in pursuit of increasing efficiency, efficacy, and overall success of various IT verticals and missions. The ideal candidate should embody an Agile mindset and be passionate about empowering an Agile culture through experience coaching, guiding, and supporting executives, managers, product owners, Scrum Masters, and others. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Oversee the Agile transformation for multiple teams at both the team and program level to enable successful delivery of large strategic system development initiatives. - Facilitate team workshops to help new teams understand Agile and Lean principles, Scrum, Kanban, individual and team roles and responsibilities. - Lead in the creation, delivery, and strategy of Agile Training to government stakeholders and contractors regarding agency Agile processes, tools, and policies - Help teams with sprint planning and implementation, as well as provide ongoing Agile Coaching support for new Agile teams throughout multiple iterations. - Provide ad hoc coaching to teams that have implemented Agile but need assistance to refine their processes. - Provide practical hands-on mentoring to Scrum Masters, Product Owners, and team members of new and existing Agile teams. - Help teams set up their team boards, workflow automation, and automated reporting. Assist organizations to define, prioritize, and decompose requirements in Product and Program Backlogs - Evolve and maintain the Agile Maturity Assessment model, Assess team performance and Agile maturity, and report findings. - Provide feedback on processes, policies, procedures, training, and tooling changes to better support the enterprise's Agile transformation. - Facilitate and coordinate cross-team planning workshops and coach other scrum masters to facilitate cross-team planning workshops. - Facilitate and coordinate cross-team grooming sessions. Lead and participate in Agile communities of practices. Prepare and/or update organization-wide Agile artifacts and methodology documentation. - Help iterate on and provide recommendations to advance the Agile Transformation Roadmap. - Embed an agile culture using techniques from a wide range of agile and lean methodologies and frameworks. - Ensure Agile project metrics are being tracked and monitored for indications of potential problem areas and assist teams in identifying and implementing solutions to address the problems. - Oversee the coaching and planning of multiple high-performing Agile development teams and large-scale programs across the enterprise. Qualifications: - Familiar with DevSecOps tools and techniques such as modern IDE's, GitHub, containerization, everything as code, and zero-trust. - Ability to demonstrate superior organizational skills with an acute attention to detail. - Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines. - Agile coaching experience. - Minimum of 5 years of practical Agile experience. - Strong understanding of Agile concepts with an emphasis on SAFe including Scrum, Kanban, Product Ownership, and Agile Scaling. - Experience as a hands-on organizational change agent working across multiple teams - Experience with assisting leadership and team members with removing barriers and embracing transformation by assisting each organization to customize its own path, approach, and solutions to becoming Agile - Experience with launching Agile Release Trains, building a Continuous Delivery Pipeline with DevOps culture, empowering a Lean Portfolio, and clearly understanding what it takes to successfully implement SAFe in the enterprise (starting with teams' / Program levels and scaling up to Large Solutions and Portfolio levels). - Experience supporting and executing PI Planning events and coordinating multiple Agile Release Trains (ARTs). Ideally, you will also have: - Master's degree or other higher education degree in Information Technology-related field. - Certifications including or equivalent to Scaled Agile Framework - SPC - ScrumAlliance - CST - ICAgile - ICE-AC / ICP-CAT- Equivalent Expert / Senior Coaching Certifications. - Secure coding knowledge. - Open-source tools management. - SEI-CMMI and NIST experience. - Project Management Training or Education such as PMP program. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: -our-team/ For more information about CGS please visit: or contact: Email: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Agile Coach Employment Type: Full-Time, Experienced Department: Project Management CGS is seeking an experienced, enthusiastic team member to act as an Agile Coach within our team supporting a large federal agency. The agency is committed to an operating model based on Agile, Product-focus, and DevSecOps in pursuit of increasing efficiency, efficacy, and overall success of various IT verticals and missions. The ideal candidate should embody an Agile mindset and be passionate about empowering an Agile culture through experience coaching, guiding, and supporting executives, managers, product owners, Scrum Masters, and others. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Oversee the Agile transformation for multiple teams at both the team and program level to enable successful delivery of large strategic system development initiatives. - Facilitate team workshops to help new teams understand Agile and Lean principles, Scrum, Kanban, individual and team roles and responsibilities. - Lead in the creation, delivery, and strategy of Agile Training to government stakeholders and contractors regarding agency Agile processes, tools, and policies - Help teams with sprint planning and implementation, as well as provide ongoing Agile Coaching support for new Agile teams throughout multiple iterations. - Provide ad hoc coaching to teams that have implemented Agile but need assistance to refine their processes. - Provide practical hands-on mentoring to Scrum Masters, Product Owners, and team members of new and existing Agile teams. - Help teams set up their team boards, workflow automation, and automated reporting. Assist organizations to define, prioritize, and decompose requirements in Product and Program Backlogs - Evolve and maintain the Agile Maturity Assessment model, Assess team performance and Agile maturity, and report findings. - Provide feedback on processes, policies, procedures, training, and tooling changes to better support the enterprise's Agile transformation. - Facilitate and coordinate cross-team planning workshops and coach other scrum masters to facilitate cross-team planning workshops. - Facilitate and coordinate cross-team grooming sessions. Lead and participate in Agile communities of practices. Prepare and/or update organization-wide Agile artifacts and methodology documentation. - Help iterate on and provide recommendations to advance the Agile Transformation Roadmap. - Embed an agile culture using techniques from a wide range of agile and lean methodologies and frameworks. - Ensure Agile project metrics are being tracked and monitored for indications of potential problem areas and assist teams in identifying and implementing solutions to address the problems. - Oversee the coaching and planning of multiple high-performing Agile development teams and large-scale programs across the enterprise. Qualifications: - Familiar with DevSecOps tools and techniques such as modern IDE's, GitHub, containerization, everything as code, and zero-trust. - Ability to demonstrate superior organizational skills with an acute attention to detail. - Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines. - Agile coaching experience. - Minimum of 5 years of practical Agile experience. - Strong understanding of Agile concepts with an emphasis on SAFe including Scrum, Kanban, Product Ownership, and Agile Scaling. - Experience as a hands-on organizational change agent working across multiple teams - Experience with assisting leadership and team members with removing barriers and embracing transformation by assisting each organization to customize its own path, approach, and solutions to becoming Agile - Experience with launching Agile Release Trains, building a Continuous Delivery Pipeline with DevOps culture, empowering a Lean Portfolio, and clearly understanding what it takes to successfully implement SAFe in the enterprise (starting with teams' / Program levels and scaling up to Large Solutions and Portfolio levels). - Experience supporting and executing PI Planning events and coordinating multiple Agile Release Trains (ARTs). Ideally, you will also have: - Master's degree or other higher education degree in Information Technology-related field. - Certifications including or equivalent to Scaled Agile Framework - SPC - ScrumAlliance - CST - ICAgile - ICE-AC / ICP-CAT- Equivalent Expert / Senior Coaching Certifications. - Secure coding knowledge. - Open-source tools management. - SEI-CMMI and NIST experience. - Project Management Training or Education such as PMP program. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: -our-team/ For more information about CGS please visit: or contact: Email: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description The Agile Coach is responsible for driving Agile transformation across teams, programs, and leadership functions. This role partners with business stakeholders, product owners, delivery teams, and executives to establish Agile ways of working, improve team performance, enable continuous delivery, and foster a culture of collaboration, innovation, and continuous improvement. The Agile Coach serves as a mentor, trainer, facilitator, and change agent, helping teams adopt Agile frameworks such as Scrum, Kanban, Lean, SAFe, and DevOps practices while ensuring alignment with organizational objectives. Key Responsibilities Agile Transformation & Coaching Lead enterprise-wide Agile transformation initiatives. Coach Scrum Teams, Product Owners, Scrum Masters, and leadership on Agile principles and practices. Assess Agile maturity and define improvement roadmaps. Drive adoption of Agile and Lean methodologies across multiple business units. Facilitate organizational change management activities related to Agile transformation. Team Coaching & Facilitation Mentor teams on Scrum, Kanban, XP, Lean, and SAFe practices. Facilitate Agile ceremonies including: Sprint Planning Daily Standups Sprint Reviews Retrospectives Program Increment (PI) Planning Help teams remove impediments and improve delivery effectiveness. Promote self-organizing and high-performing teams. Leadership Enablement Coach executives and managers on Agile leadership principles. Support organizational design aligned with Agile operating models. Guide leaders in metrics-driven decision-making. Drive Agile governance while maintaining team autonomy. Delivery Excellence Improve predictability, quality, and delivery velocity. Establish Agile KPIs and performance dashboards. Identify process bottlenecks and implement continuous improvement initiatives. Support value stream optimization and flow efficiency. Stakeholder Management Collaborate with business leaders, product management, PMO, architecture, and engineering teams. Align business priorities with Agile delivery plans. Facilitate conflict resolution and drive consensus across stakeholders. Communicate Agile transformation progress and outcomes to leadership. Required Skills Agile Expertise Scrum Framework Kanban Lean Principles SAFe Framework Agile Scaling Practices Value Stream Mapping Agile Metrics & Reporting Coaching & Leadership Executive Coaching Team Development Change Management Facilitation & Workshop Leadership Conflict Resolution Stakeholder Management Servant Leadership Tools Jira Azure DevOps Rally Confluence Miro Microsoft Teams Power BI Preferred Certifications SAFe Program Consultant (SPC) SAFe Agilist (SA) Certified Scrum Professional (CSP) Certified ScrumMaster (CSM) Professional Scrum Master (PSM) ICAgile Certified Professional (ICP-Client) PMI-ACP Lean Six Sigma Certification Success Metrics Increased Agile maturity across teams. Improved sprint predictability and velocity. Reduced cycle time and lead time. Higher stakeholder satisfaction. Improved product delivery quality. Increased business value realization. Successful adoption of Agile operating model. Required Qualifications Education Bachelor's degree in Computer Science, Engineering, Business, or related field. Master's degree preferred. Experience 8 years of IT and project delivery experience. 3 years as Agile Coach or Enterprise Agile Coach. Proven experience leading Agile transformations across multiple teams. Experience with Scrum, Kanban, Lean, SAFe, and DevOps practices. Strong understanding of software development lifecycle (SDLC).

Job Description Job Description Agile Coach Employment Type: Full-Time, Experienced Department: Project Management CGS is seeking an experienced, enthusiastic team member to act as an Agile Coach within our team supporting a large federal agency. The agency is committed to an operating model based on Agile, Product-focus, and DevSecOps in pursuit of increasing efficiency, efficacy, and overall success of various IT verticals and missions. The ideal candidate should embody an Agile mindset and be passionate about empowering an Agile culture through experience coaching, guiding, and supporting executives, managers, product owners, Scrum Masters, and others. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Oversee the Agile transformation for multiple teams at both the team and program level to enable successful delivery of large strategic system development initiatives. - Facilitate team workshops to help new teams understand Agile and Lean principles, Scrum, Kanban, individual and team roles and responsibilities. - Lead in the creation, delivery, and strategy of Agile Training to government stakeholders and contractors regarding agency Agile processes, tools, and policies - Help teams with sprint planning and implementation, as well as provide ongoing Agile Coaching support for new Agile teams throughout multiple iterations. - Provide ad hoc coaching to teams that have implemented Agile but need assistance to refine their processes. - Provide practical hands-on mentoring to Scrum Masters, Product Owners, and team members of new and existing Agile teams. - Help teams set up their team boards, workflow automation, and automated reporting. Assist organizations to define, prioritize, and decompose requirements in Product and Program Backlogs - Evolve and maintain the Agile Maturity Assessment model, Assess team performance and Agile maturity, and report findings. - Provide feedback on processes, policies, procedures, training, and tooling changes to better support the enterprise's Agile transformation. - Facilitate and coordinate cross-team planning workshops and coach other scrum masters to facilitate cross-team planning workshops. - Facilitate and coordinate cross-team grooming sessions. Lead and participate in Agile communities of practices. Prepare and/or update organization-wide Agile artifacts and methodology documentation. - Help iterate on and provide recommendations to advance the Agile Transformation Roadmap. - Embed an agile culture using techniques from a wide range of agile and lean methodologies and frameworks. - Ensure Agile project metrics are being tracked and monitored for indications of potential problem areas and assist teams in identifying and implementing solutions to address the problems. - Oversee the coaching and planning of multiple high-performing Agile development teams and large-scale programs across the enterprise. Qualifications: - Familiar with DevSecOps tools and techniques such as modern IDE's, GitHub, containerization, everything as code, and zero-trust. - Ability to demonstrate superior organizational skills with an acute attention to detail. - Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines. - Agile coaching experience. - Minimum of 5 years of practical Agile experience. - Strong understanding of Agile concepts with an emphasis on SAFe including Scrum, Kanban, Product Ownership, and Agile Scaling. - Experience as a hands-on organizational change agent working across multiple teams - Experience with assisting leadership and team members with removing barriers and embracing transformation by assisting each organization to customize its own path, approach, and solutions to becoming Agile - Experience with launching Agile Release Trains, building a Continuous Delivery Pipeline with DevOps culture, empowering a Lean Portfolio, and clearly understanding what it takes to successfully implement SAFe in the enterprise (starting with teams' / Program levels and scaling up to Large Solutions and Portfolio levels). - Experience supporting and executing PI Planning events and coordinating multiple Agile Release Trains (ARTs). Ideally, you will also have: - Master's degree or other higher education degree in Information Technology-related field. - Certifications including or equivalent to Scaled Agile Framework - SPC - ScrumAlliance - CST - ICAgile - ICE-AC / ICP-CAT- Equivalent Expert / Senior Coaching Certifications. - Secure coding knowledge. - Open-source tools management. - SEI-CMMI and NIST experience. - Project Management Training or Education such as PMP program. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: -our-team/ For more information about CGS please visit: or contact: Email: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description This is a hands-on coaching role. You will work directly with management, Product and Service Owners, Scrum Masters, and team members - coaching leaders on Agile and product ownership while working shoulder-to-shoulder with teams on their day-to-day execution and their ADO boards. Teams range widely in Agile maturity, and several are not traditional software-development teams. On-site in Lansing two days per week; remainder remote. AGILE LEADERSHIP AND COACHING Serve as the lead Agile Coach across multiple teams with varying Agile and Azure DevOps maturity Assess current Agile practices and identify opportunities to improve team maturity, consistency, and adoption Coach teams on Agile principles, Scrum and Kanban practices, backlog management, prioritization, estimation, planning, and continuous improvement Facilitate or coach teams through sprint and iteration planning, backlog refinement, daily stand-ups, sprint reviews and demos, and retrospectives Help teams move from using Agile terminology to consistently applying Agile practices in their daily work Identify impediments to Agile adoption and work with leadership on practical solutions PRODUCT OWNER AND LEADERSHIP COACHING Coach managers and Product/Service Owners on effectively performing the Product Owner role Improve how work is defined and prioritized, how backlogs are built and maintained, and how epics, features, user stories, tasks, and acceptance criteria are written Help establish clear business priorities, manage stakeholder expectations, and measure outcomes and team performance Provide leadership with recommendations for improving Agile maturity and sustaining long-term adoption AZURE DEVOPS ADOPTION Partner with Azure DevOps specialists and client teams to establish and mature ADO boards Coach teams on effective use of Boards, Backlogs, epics/features/stories/tasks, Queries, Dashboards, work-item management, and sprint and iteration planning Ensure ADO configuration and processes support each team's Agile operating model Establish consistent standards and best practices across multiple ADO teams BACKLOG DEVELOPMENT AND TEAM EXECUTION Facilitate working sessions to build, organize, and refine team backlogs Help teams translate business objectives into actionable work items Improve story quality, acceptance criteria, estimation, prioritization, and definition of done Establish practical processes teams can continue using independently after the coaching engagement Help teams use metrics and dashboards to improve transparency, predictability, and decision-making AGILE MATURITY AND CONTINUOUS IMPROVEMENT Evaluate the Agile maturity of individual teams and leadership groups Develop actionable recommendations based on each team's maturity level Identify training and coaching needs for managers, Product Owners, Scrum Masters, champions, and team members Establish measurable Agile maturity goals and track progress Help develop longer-term coaching, training, and adoption roadmaps Build internal Agile champions capable of sustaining the practices after the engagement Requirements REQUIRED EXPERIENCE 8+ years of experience working in Agile delivery environments 5+ years of Agile coaching, Agile leadership, Scrum Master, Product Owner coaching, or Agile transformation experience Demonstrated experience coaching multiple teams simultaneously Strong hands-on experience with Azure DevOps, specifically ADO Boards Experience establishing and managing Agile backlogs within Azure DevOps Strong understanding of Scrum, Kanban, Agile product management, backlog management, user story development, estimation and planning, Agile metrics, and continuous improvement Experience coaching Product Owners, Scrum Masters, managers, and senior leaders Demonstrated ability to assess team maturity and create practical improvement plans Strong facilitation skills and experience leading workshops with both technical and non-technical stakeholders Excellent written and verbal communication skills Able to work on-site in Lansing, Michigan two days per week PREFERRED QUALIFICATIONS Agile coaching engagements within large enterprises or government and public-sector organizations Experience implementing Agile practices with teams that are not traditional software-development teams - business, operations, security, compliance, asset management, or shared services Enterprise Agile transformations or Agile Centers of Excellence Experience developing Agile maturity assessments and multi-year adoption roadmaps Familiarity with DevOps concepts and the relationship between Agile delivery and DevOps practices Certifications such as Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Practice Consultant (SPC), SAFe Agilist, PMI-ACP, or an Agile Coaching certification