Job Description Job Description
JOB TITLE: AV TechnicianReports To: Director of OperationsFLSA Status: Hourly: Non-Exempt
SUMMARY:Delivering on "The Prestige Way"; upholding our Core Values, Company Mission, and Company Vision everywhere the work environment may take you. Execute all technical aspects of live corporate event productions, working collaboratively with Production Managers, Lead Technicians, and event staff to ensure seamless execution. The AV Technician supports, corporate offices, venues, hotels, convention centers, and traveling productions.
ESSENTIAL FUNCTIONS: (include, but are not limited to )Show Site
- Serve as a technician across audio, video, lighting, and general production disciplines.
- Assist with basic troubleshooting with onsite equipment.
- Implement technical aspects of shows as directed by Production Managers, Lead Technicians or Property Managers.
- Follow all onsite safety procedures including proper cable management, rigging safety boundaries, and venue and company compliance standards.
- Communicate onsite changes in logistics, creative requirements, and equipment needs to Account and Sales Managers.
- Execute production timelines to ensure on-time planning and show delivery.
- Support Project Managers and event staff with Run of Show execution.
- Manage media playback and content transfer for clients and Production Managers.
- Interpret CAD drawings and technical documentation to support event setup.
- Maintain accurate updates with Project Managers through planning and execution for invoicing readiness.
Customer Service
- Demonstrate excellent customer service with internal and external stakeholders.
- Interface on show sites with clients, vendors, and venue partners to provide expected outcomes.
- Ability to communicate with production and event staff regardless of position or level.
- Ability to address minor on-site challenges independently while knowing when to escalate issues.
Warehouse
- Coordinate with Warehouse staff to verify equipment readiness
- Pull/Prep equipment for jobs as required when not in the field.
- Compare equipment list with job expectations and review pulled equipment updating warehouse staff, production managers or property managers as necessary based on need.
- Return/restock equipment as required when not in field.
- Report Damage or Missing Equipment to warehouse staff immediately.
- Assist with basic equipment cleaning and maintenance procedures.
- Help to maintain a clean and professional work environment.
- Drive Vans or Trucks as required delivering or picking up equipment.
- Help with daily upkeep and maintenance.
SPECIAL CHARACTERISTICS/KNOWLEDGE:Technical Competence
- Working knowledge of audio, lighting, video/LED, projection, media servers, networking/streaming, and power distribution for live events.
- Basic understanding of IP-based signal distribution such as Dante, NDI, and etc.
Core Competencies
- Highly organized, detail-oriented, and able to follow tasks through completion.
- Ability to manage multiple concurrent assignments.
- Capable of working with minimal supervision.
- Strong communication skills in client-facing environments.
- Adaptability in fast-paced, changing environments.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
- Employee is frequently required to sit; stand or walk for long periods of time (minimum 4 hours); use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; bend, twist, push, pull, stoop, kneel, crouch or crawl; talk and hear. Employees may occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
- The duties of this position are performed indoors in an office and/or warehouse environment and outdoors as necessary and required by certain events. The noise level in the work environment is usually minimal to moderate during non-event days and moderate to loud during move-in days and event days.
Travel & Schedule
- Ability to travel based on project requirements; extended hours, evenings, weekends, and holidays as needed.
- This position may be Monday - Friday, or Tuesday - Saturday depending on need and availability.
PREFERRED QUALIFICATIONS:Experience
- 3+ years in corporate live event production, broadcast, touring, or related environments with increasing leadership responsibility.
Education & Training
- High School degree or equivalent required
- Associate's or Bachelor's in Live Event/Show Production, Communications, or related field preferred;
- Equivalent experience accepted.
- Certifications such as CTS/CTS-I, OSHA 10 are a plus.
- Experience using event or inventory management systems, IntelliEvent, R2, or Flex preferred but not required.