Job Description Job Description Description: Central Conveyor Company, a member of the Tsubaki Group, is a turn-key Systems Integrator with a complete portfolio of conveyance solutions and products for the Automotive, Parcel & Logistics, and Warehouse & Distribution markets. The Systems Administrator will provide hardware and software technical support. Responsibilities will include interfacing with the customer to track, record, and document help desk requests and issues. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Support users with desktops, laptops, mobile devices, printers, Microsoft 365, Autodesk products, and other business applications. Install, configure, maintain, and troubleshoot Windows workstations, servers, hardware, and software. Install, configure, license, update, and troubleshoot Autodesk applications and CAD/engineering workstations, coordinating with engineering users and vendors as necessary. Administer Active Directory, Microsoft Entra ID, Microsoft 365, VMware, network equipment, wireless infrastructure, and firewalls. Manage user accounts, security groups, permissions, Multi-Factor Authentication (MFA), and access controls. Maintain endpoint security controls, including EDR/antivirus, BitLocker encryption, host firewalls, security policies, and device controls. Perform operating system and application patching, vulnerability remediation, firmware updates, and security configuration management. Investigate and respond to phishing, malware, compromised accounts, unauthorized software, and other cybersecurity incidents. Support vulnerability management, security assessments, access reviews, audit requirements, and compliance documentation. Maintain and test backup, disaster recovery, and business continuity systems. Support VPN, firewall, network segmentation, wireless, and secure remote-access technologies. Support employee onboarding and offboarding, including account provisioning, computer setup, access removal, and equipment recovery. Maintain hardware/software inventories, system documentation, security records, and technical procedures. Monitor Help Desk requests and escalate issues in accordance with established procedures and Service Level Agreements (SLAs). Coordinate with employees, engineering teams, vendors, and other IT resources to resolve technical issues and support technology initiatives. Perform backup, restore, and disaster recovery operations using Cohesity. Deploy, maintain, and troubleshoot Trimble/Accubid software solutions. Create and maintain technical documentation, procedures, and knowledge base articles. Assist with I/T project planning, coordination, and implementation. Deploy, maintain, and troubleshoot GainSeeker Pro software. Develop and maintain PowerShell scripts to automate administrative tasks. Experience with Microsoft Visual Studio 2022 and application development is preferred. Provide after-hours and remote-site support as required. Some travel required Support remote sites Troy, Sandusky, AL, MO, and TN locations Requirements: Minimum of six (6) years' work experience as a Systems Administrator. Bachelor's Degree in an IT or related field Advanced PC/laptop software knowledge and skills, including installation, configuration, troubleshooting and fighting viruses/malware. Demonstrated analytical ability to solve problems. Broad base of technical skills to clearly diagnose and solve problems relating to hardware and software issues. Acts positively upon constructive criticism and coaching. Work independently and in a group across all levels of the organization. Handles confidential information discreetly. Highly detail oriented. Effective interpersonal skills for interaction with all levels of staff, clients, vendors and consultants. Strong communication skills (both oral and written) and demonstrated ability to work as a team player. Detail-oriented, self-motivated and able to quickly adjust priorities and the ability to handle multiple tasks at the same time. Conducts self professionally & ethically. Remains calm under pressure. Places a high emphasis on excellent customer service. Fosters and supports a teamwork environment. Proficient knowledge of VMware Enterprise features Proficient knowledge of Microsoft software including Windows Server, Office 365, SQL, MS RDS, SCCM, AD Knowledge of Rapid 7 SEIM Knowledge of CrowdStrike MDR Knowledge of Delinea Secret server Autodesk Proficient knowledge of networking and enterprise-wide printing. Linux system administration experience a plus Compliance Monitoring tool exposure Varonis DatAdvantage preferred Learn more about U.S. Tsubaki at: U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Applicants must be authorized to work for any employer in the United States. Tsubaki does not sponsor or take over sponsorship of employment visas. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 PIec3dfafa5-
11/14/2026
Full time
Job Description Job Description Description: Central Conveyor Company, a member of the Tsubaki Group, is a turn-key Systems Integrator with a complete portfolio of conveyance solutions and products for the Automotive, Parcel & Logistics, and Warehouse & Distribution markets. The Systems Administrator will provide hardware and software technical support. Responsibilities will include interfacing with the customer to track, record, and document help desk requests and issues. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Support users with desktops, laptops, mobile devices, printers, Microsoft 365, Autodesk products, and other business applications. Install, configure, maintain, and troubleshoot Windows workstations, servers, hardware, and software. Install, configure, license, update, and troubleshoot Autodesk applications and CAD/engineering workstations, coordinating with engineering users and vendors as necessary. Administer Active Directory, Microsoft Entra ID, Microsoft 365, VMware, network equipment, wireless infrastructure, and firewalls. Manage user accounts, security groups, permissions, Multi-Factor Authentication (MFA), and access controls. Maintain endpoint security controls, including EDR/antivirus, BitLocker encryption, host firewalls, security policies, and device controls. Perform operating system and application patching, vulnerability remediation, firmware updates, and security configuration management. Investigate and respond to phishing, malware, compromised accounts, unauthorized software, and other cybersecurity incidents. Support vulnerability management, security assessments, access reviews, audit requirements, and compliance documentation. Maintain and test backup, disaster recovery, and business continuity systems. Support VPN, firewall, network segmentation, wireless, and secure remote-access technologies. Support employee onboarding and offboarding, including account provisioning, computer setup, access removal, and equipment recovery. Maintain hardware/software inventories, system documentation, security records, and technical procedures. Monitor Help Desk requests and escalate issues in accordance with established procedures and Service Level Agreements (SLAs). Coordinate with employees, engineering teams, vendors, and other IT resources to resolve technical issues and support technology initiatives. Perform backup, restore, and disaster recovery operations using Cohesity. Deploy, maintain, and troubleshoot Trimble/Accubid software solutions. Create and maintain technical documentation, procedures, and knowledge base articles. Assist with I/T project planning, coordination, and implementation. Deploy, maintain, and troubleshoot GainSeeker Pro software. Develop and maintain PowerShell scripts to automate administrative tasks. Experience with Microsoft Visual Studio 2022 and application development is preferred. Provide after-hours and remote-site support as required. Some travel required Support remote sites Troy, Sandusky, AL, MO, and TN locations Requirements: Minimum of six (6) years' work experience as a Systems Administrator. Bachelor's Degree in an IT or related field Advanced PC/laptop software knowledge and skills, including installation, configuration, troubleshooting and fighting viruses/malware. Demonstrated analytical ability to solve problems. Broad base of technical skills to clearly diagnose and solve problems relating to hardware and software issues. Acts positively upon constructive criticism and coaching. Work independently and in a group across all levels of the organization. Handles confidential information discreetly. Highly detail oriented. Effective interpersonal skills for interaction with all levels of staff, clients, vendors and consultants. Strong communication skills (both oral and written) and demonstrated ability to work as a team player. Detail-oriented, self-motivated and able to quickly adjust priorities and the ability to handle multiple tasks at the same time. Conducts self professionally & ethically. Remains calm under pressure. Places a high emphasis on excellent customer service. Fosters and supports a teamwork environment. Proficient knowledge of VMware Enterprise features Proficient knowledge of Microsoft software including Windows Server, Office 365, SQL, MS RDS, SCCM, AD Knowledge of Rapid 7 SEIM Knowledge of CrowdStrike MDR Knowledge of Delinea Secret server Autodesk Proficient knowledge of networking and enterprise-wide printing. Linux system administration experience a plus Compliance Monitoring tool exposure Varonis DatAdvantage preferred Learn more about U.S. Tsubaki at: U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Applicants must be authorized to work for any employer in the United States. Tsubaki does not sponsor or take over sponsorship of employment visas. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 PIec3dfafa5-
Job Description We are looking for a Help Desk Technician to join our IT team. This role is primarily focused on providing first- and second-level support to end users - resolving hardware, software, account, and connectivity issues. You'll be the person who can quickly tell whether an issue is a workstation problem or a network problem, troubleshoot switches, Wi-Fi, and VPN connectivity alongside standard desktop support, and escalate complex network issues to senior engineers with clear, accurate diagnostics already in hand. Key Responsibilities: • Serve as the first point of contact for end-user IT support via phone, email, and ticketing system, resolving hardware, software, account, and connectivity issues. • Triage and troubleshoot network-related user issues (Wi-Fi drops, VPN failures, slow connections, port/switch issues) before escalating, using solid networking fundamentals rather than guesswork. • Support and maintain user account and access management (Active Directory, VPN, Wi-Fi onboarding). • Assist with basic network device troubleshooting - switches, access points, patch panels - and coordinate with senior network staff on more complex issues. • Perform basic patch cabling, network drops, and equipment moves/adds/changes. • Monitor and respond to network and system alerts relevant to end-user impact; document and escalate per established procedures. • Image, configure, and deploy workstations, laptops, and mobile devices. • Maintain accurate documentation of tickets, network configurations touched, and asset records. • Assist with routine maintenance tasks such as firmware updates, backups, and scheduled reboots. • Participate in an on-call or rotating support schedule as needed. • Follow IT security best practices and escalate potential security incidents promptly. • Work any day of the week or hours as assigned. Required Qualifications • 2+ years of experience in a help desk, desktop support, or technical support role. • Demonstrated ability to troubleshoot connectivity issues using tools like ping, traceroute, and basic switch/AP interfaces. • Familiarity with Windows and/or macOS environments and common productivity software. • Strong troubleshooting skills and a methodical, detail-oriented approach to problem-solving. • Clear written and verbal communication skills, with a customer-service mindset. • Ability to lift/move equipment up to 50 lbs and work occasionally under desks, in server rooms, or in wiring closets. Preferred Qualifications: • CompTIA Network+ certification (strongly preferred) and/or CompTIA A+. • Exposure to Cisco, Ubiquiti, Meraki, or similar networking hardware in a production environment. • Associate's degree or coursework in Information Technology, Computer Science, or a related field (or equivalent practical experience). • Experience with ticketing systems (e.g., ServiceNow, Freshservice, ConnectWise) and remote support tools. • Basic scripting or automation exposure (PowerShell, Python) is a plus, not required.
11/14/2026
Full time
Job Description We are looking for a Help Desk Technician to join our IT team. This role is primarily focused on providing first- and second-level support to end users - resolving hardware, software, account, and connectivity issues. You'll be the person who can quickly tell whether an issue is a workstation problem or a network problem, troubleshoot switches, Wi-Fi, and VPN connectivity alongside standard desktop support, and escalate complex network issues to senior engineers with clear, accurate diagnostics already in hand. Key Responsibilities: • Serve as the first point of contact for end-user IT support via phone, email, and ticketing system, resolving hardware, software, account, and connectivity issues. • Triage and troubleshoot network-related user issues (Wi-Fi drops, VPN failures, slow connections, port/switch issues) before escalating, using solid networking fundamentals rather than guesswork. • Support and maintain user account and access management (Active Directory, VPN, Wi-Fi onboarding). • Assist with basic network device troubleshooting - switches, access points, patch panels - and coordinate with senior network staff on more complex issues. • Perform basic patch cabling, network drops, and equipment moves/adds/changes. • Monitor and respond to network and system alerts relevant to end-user impact; document and escalate per established procedures. • Image, configure, and deploy workstations, laptops, and mobile devices. • Maintain accurate documentation of tickets, network configurations touched, and asset records. • Assist with routine maintenance tasks such as firmware updates, backups, and scheduled reboots. • Participate in an on-call or rotating support schedule as needed. • Follow IT security best practices and escalate potential security incidents promptly. • Work any day of the week or hours as assigned. Required Qualifications • 2+ years of experience in a help desk, desktop support, or technical support role. • Demonstrated ability to troubleshoot connectivity issues using tools like ping, traceroute, and basic switch/AP interfaces. • Familiarity with Windows and/or macOS environments and common productivity software. • Strong troubleshooting skills and a methodical, detail-oriented approach to problem-solving. • Clear written and verbal communication skills, with a customer-service mindset. • Ability to lift/move equipment up to 50 lbs and work occasionally under desks, in server rooms, or in wiring closets. Preferred Qualifications: • CompTIA Network+ certification (strongly preferred) and/or CompTIA A+. • Exposure to Cisco, Ubiquiti, Meraki, or similar networking hardware in a production environment. • Associate's degree or coursework in Information Technology, Computer Science, or a related field (or equivalent practical experience). • Experience with ticketing systems (e.g., ServiceNow, Freshservice, ConnectWise) and remote support tools. • Basic scripting or automation exposure (PowerShell, Python) is a plus, not required.
Job Description We're Hiring - IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with the SEC/FINRA as a self-clearing broker dealer and the Commodity Futures Trading Commission (CFTC) as a registered Futures Commission Merchant (FCM) serving professional traders and institutions with customized clearing, custody and global market access solutions. We provide an environment where you can grow your skills and make meaningful, visible contributions to your team and the broader organization. Our culture is built on integrity, accountability, open communication, and continuous improvement, with a focus on building for the long term. Our office, located in the iconic Board of Trade Building, offers convenient access to Metra and CTA lines and is steps away from restaurants, parks, shopping, and cultural institutions. Building amenities include an onsite gym, indoor bicycle parking, a game room, and a rooftop deck with exceptional views. We are seeking a reliable and detail-oriented IT Support Engineer to provide daily technical support across the organization. This role involves troubleshooting hardware, software, network, and system issues, ensuring minimal disruption to business operations. You will serve as the first point of contact for IT-related queries and play a key role in keeping our users productive. Key Responsibilities Respond promptly to IT support requests via ticketing system, email, or in person. Troubleshoot and resolve hardware and software issues (Windows/macOS, printers, mobile devices). Provide support for Microsoft 365 (Outlook, Teams, SharePoint, and OneDrive) and other approved business and AI tools. Manage accounts, group access, password resets, and user lifecycles in Active Directory and Microsoft Entra ID. Use tools such as Intune, Jamf, TeamViewer, or BeyondTrust for device management, software deployment, patching, and remote support. Maintain IT asset inventory and assist in hardware lifecycle management. Set up and maintain conference room and audiovisual equipment. Support basic network troubleshooting (Wi-Fi, LAN, VPN). Ensure regular data backups and assist in data recovery when required. Document solutions, update knowledge base articles, and identify recurring issues or process improvements. Escalate complex issues to higher-level IT staff or vendors. Ensure compliance with company IT policies and security protocols. Qualifications Associate's or Bachelor's degree in Information Technology or a related field. 1-3 years of experience in IT support or help desk environment. Proficient with Windows, macOS, Microsoft 365 and standard business applications. Understanding of computer hardware, networks, and security basics. Experience managing accounts, groups, password resets, and user lifecycles in Active Directory and Microsoft Entra ID (formerly Azure AD). Working knowledge of TCP/IP, DHCP, DNS, Wi-Fi, LAN, and VPN troubleshooting. Experience with Intune, Jamf, or SCCM/Configuration Manager. Familiarity with Windows Autopilot or MDT is a plus. Ability to follow and reinforce AI-use policies, identify data-protection risks, and escalate concerns. Experience with Active Directory and user/group management preferred. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) preferred. Knowledge of ticketing systems like Jira or Zendesk preferred. Basic scripting (PowerShell, Bash) is a plus. Strong customer service, communication and problem-solving skills. Ability to prioritize tasks and work independently or in a team. To be considered for this position, please apply via LinkedIn or submit a resume directly to with "IT Support Engineer" in the subject line. Phillip Capital Inc. will not consider candidates sent by recruiters for this position.
11/14/2026
Full time
Job Description We're Hiring - IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with the SEC/FINRA as a self-clearing broker dealer and the Commodity Futures Trading Commission (CFTC) as a registered Futures Commission Merchant (FCM) serving professional traders and institutions with customized clearing, custody and global market access solutions. We provide an environment where you can grow your skills and make meaningful, visible contributions to your team and the broader organization. Our culture is built on integrity, accountability, open communication, and continuous improvement, with a focus on building for the long term. Our office, located in the iconic Board of Trade Building, offers convenient access to Metra and CTA lines and is steps away from restaurants, parks, shopping, and cultural institutions. Building amenities include an onsite gym, indoor bicycle parking, a game room, and a rooftop deck with exceptional views. We are seeking a reliable and detail-oriented IT Support Engineer to provide daily technical support across the organization. This role involves troubleshooting hardware, software, network, and system issues, ensuring minimal disruption to business operations. You will serve as the first point of contact for IT-related queries and play a key role in keeping our users productive. Key Responsibilities Respond promptly to IT support requests via ticketing system, email, or in person. Troubleshoot and resolve hardware and software issues (Windows/macOS, printers, mobile devices). Provide support for Microsoft 365 (Outlook, Teams, SharePoint, and OneDrive) and other approved business and AI tools. Manage accounts, group access, password resets, and user lifecycles in Active Directory and Microsoft Entra ID. Use tools such as Intune, Jamf, TeamViewer, or BeyondTrust for device management, software deployment, patching, and remote support. Maintain IT asset inventory and assist in hardware lifecycle management. Set up and maintain conference room and audiovisual equipment. Support basic network troubleshooting (Wi-Fi, LAN, VPN). Ensure regular data backups and assist in data recovery when required. Document solutions, update knowledge base articles, and identify recurring issues or process improvements. Escalate complex issues to higher-level IT staff or vendors. Ensure compliance with company IT policies and security protocols. Qualifications Associate's or Bachelor's degree in Information Technology or a related field. 1-3 years of experience in IT support or help desk environment. Proficient with Windows, macOS, Microsoft 365 and standard business applications. Understanding of computer hardware, networks, and security basics. Experience managing accounts, groups, password resets, and user lifecycles in Active Directory and Microsoft Entra ID (formerly Azure AD). Working knowledge of TCP/IP, DHCP, DNS, Wi-Fi, LAN, and VPN troubleshooting. Experience with Intune, Jamf, or SCCM/Configuration Manager. Familiarity with Windows Autopilot or MDT is a plus. Ability to follow and reinforce AI-use policies, identify data-protection risks, and escalate concerns. Experience with Active Directory and user/group management preferred. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) preferred. Knowledge of ticketing systems like Jira or Zendesk preferred. Basic scripting (PowerShell, Bash) is a plus. Strong customer service, communication and problem-solving skills. Ability to prioritize tasks and work independently or in a team. To be considered for this position, please apply via LinkedIn or submit a resume directly to with "IT Support Engineer" in the subject line. Phillip Capital Inc. will not consider candidates sent by recruiters for this position.
Job Description Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally. Come make an impact every day at Zebra. What We're Looking For: As an Advanced Network Engineer at Zebra Technologies, you will be a vital leader within our Global IT Network Team. In this role, you won't just keep things running-you will serve as the technical spearhead for complex, global network implementations. You will help shape the future of Zebra's infrastructure by establishing network architecture standards and directing the deployment of innovative solutions. If you are passionate about driving enterprise-level IT infrastructure forward, collaborating seamlessly across a global IT landscape, and mentoring junior engineers to reach their full potential, we want you on our team. What You Will Do: Architecture, Design & Strategy Architect the Future: Lead the research, design, and planning of our enterprise network and network security architecture. Evaluate & Innovate: Perform advanced technology evaluations and Proof of Concept (PoC) testing. Develop network security solutions, including financial analysis of alternatives, to meet evolving business needs. Set the Standard: Develop, review, and approve installation requirements across LAN, WAN, VPN, firewalls, routers, and related network devices. M&A Integration: Lead network assessments for Mergers and Acquisitions (M&A). Analyze pre-built environments and develop project timelines to establish standardization. Security, Resilience & Compliance Ensure Business Continuity: Design and implement robust network infrastructure to support critical Disaster Recovery and Cyber Recovery exercises. Strengthen Posture: Continuously review system network security measures and implement necessary enhancements while strictly adhering to change control processes. Maintain Compliance: Ensure all network operations comply with applicable policies, procedures, and industry best practices, while providing Level 3 validation of network security changes. Operations, Support & Leadership Act as the Expert: Serve as the Subject Matter Expert (SME) and provide strategic consulting support to business stakeholders. Level 3 Escalation: Respond to complex Network Security and Operations incidents, providing advanced troubleshooting, thorough post-event analysis, and participating in an on-call rotation. Drive Project Delivery: Independently manage projects, deliverables, and timelines for ongoing system upgrades. Empower the Team: Champion "shift-left" opportunities by producing detailed High-Level Designs (HLD), Low-Level Designs (LLD), standard operating procedures (SOPs), and knowledge base articles. Core Networking, Cloud & Security Expertise Deep Networking Knowledge: Master-level understanding of data networking theory, advanced routing (BGP, OSPF), TCP/IP fundamentals, directory services, and complex LAN/WAN switching topologies. WAN & Cloud Infrastructure: Proven hands-on experience manipulating routing metrics for WAN protocols. Thorough understanding of cloud networks (AWS/Azure/GCP), specifically designing intra- and inter-cloud secure routing utilizing native cloud technologies alongside enterprise firewalls. Advanced Security Foundation: Deep knowledge of security protocols, cryptography, and zero-trust concepts. Strong understanding of how systems are compromised based on known vulnerabilities to proactively secure the network. Leadership & Business Acumen Technical Mentorship: A natural leader who provides clear direction, guides cross-functional teams on standardized technology integration, and leads junior technical staff by example. Global & Customer-Centric Mindset: Demonstrates strong empathy for global cultural differences and a highly customer-centric approach to IT support. Analytical Problem Solving: Top-tier troubleshooting and root-cause analysis skills under pressure, paired with excellent communication skills to consult with cross-functional stakeholders. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field. Minimum of 8+ years of progressive, proven experience in enterprise-level network engineering, network security, and infrastructure architecture. Demonstrated experience operating within a large, complex, global IT environment. Zscaler Zero Trust Ecosystem: Deep familiarity with Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Branch Connectors (ZTB). Data Center Automation & Visibility: Hands-on experience utilizing Cisco Nexus Dashboard for centralized fabric management, proactive network monitoring, and operational automation across complex data center environments. Enterprise Wireless & Edge: Proficiency in HPE Mist Wireless, Cisco Meraki, and Cisco Enterprise Wireless technologies. Next-Generation Firewalls: Extensive experience with Palo Alto Firewalls, supported by an active Palo Alto Networks Certified Network Security Engineer (PCNSE) or Administrator (PCNSA) certification to validate deep expertise in designing, deploying, and managing enterprise firewall. Travel Requirements: Willingness and ability to travel up to 10% globally or domestically as needed for major project implementations or M&A integrations.architectures. Preferred Qualifications: CCNP/CCIE (Enterprise and/or Data Center) JNCIP-MistAI Zscaler Digital Transformation Engineer (ZDTE) CISSP or PCNSE Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at . Know Your Rights: - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: -_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at . Pay Range: $108,960.00 - $163,440.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan. Zebra Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. Benefits: We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success. Job Posting Statement: To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system . click apply for full job details
11/14/2026
Full time
Job Description Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally. Come make an impact every day at Zebra. What We're Looking For: As an Advanced Network Engineer at Zebra Technologies, you will be a vital leader within our Global IT Network Team. In this role, you won't just keep things running-you will serve as the technical spearhead for complex, global network implementations. You will help shape the future of Zebra's infrastructure by establishing network architecture standards and directing the deployment of innovative solutions. If you are passionate about driving enterprise-level IT infrastructure forward, collaborating seamlessly across a global IT landscape, and mentoring junior engineers to reach their full potential, we want you on our team. What You Will Do: Architecture, Design & Strategy Architect the Future: Lead the research, design, and planning of our enterprise network and network security architecture. Evaluate & Innovate: Perform advanced technology evaluations and Proof of Concept (PoC) testing. Develop network security solutions, including financial analysis of alternatives, to meet evolving business needs. Set the Standard: Develop, review, and approve installation requirements across LAN, WAN, VPN, firewalls, routers, and related network devices. M&A Integration: Lead network assessments for Mergers and Acquisitions (M&A). Analyze pre-built environments and develop project timelines to establish standardization. Security, Resilience & Compliance Ensure Business Continuity: Design and implement robust network infrastructure to support critical Disaster Recovery and Cyber Recovery exercises. Strengthen Posture: Continuously review system network security measures and implement necessary enhancements while strictly adhering to change control processes. Maintain Compliance: Ensure all network operations comply with applicable policies, procedures, and industry best practices, while providing Level 3 validation of network security changes. Operations, Support & Leadership Act as the Expert: Serve as the Subject Matter Expert (SME) and provide strategic consulting support to business stakeholders. Level 3 Escalation: Respond to complex Network Security and Operations incidents, providing advanced troubleshooting, thorough post-event analysis, and participating in an on-call rotation. Drive Project Delivery: Independently manage projects, deliverables, and timelines for ongoing system upgrades. Empower the Team: Champion "shift-left" opportunities by producing detailed High-Level Designs (HLD), Low-Level Designs (LLD), standard operating procedures (SOPs), and knowledge base articles. Core Networking, Cloud & Security Expertise Deep Networking Knowledge: Master-level understanding of data networking theory, advanced routing (BGP, OSPF), TCP/IP fundamentals, directory services, and complex LAN/WAN switching topologies. WAN & Cloud Infrastructure: Proven hands-on experience manipulating routing metrics for WAN protocols. Thorough understanding of cloud networks (AWS/Azure/GCP), specifically designing intra- and inter-cloud secure routing utilizing native cloud technologies alongside enterprise firewalls. Advanced Security Foundation: Deep knowledge of security protocols, cryptography, and zero-trust concepts. Strong understanding of how systems are compromised based on known vulnerabilities to proactively secure the network. Leadership & Business Acumen Technical Mentorship: A natural leader who provides clear direction, guides cross-functional teams on standardized technology integration, and leads junior technical staff by example. Global & Customer-Centric Mindset: Demonstrates strong empathy for global cultural differences and a highly customer-centric approach to IT support. Analytical Problem Solving: Top-tier troubleshooting and root-cause analysis skills under pressure, paired with excellent communication skills to consult with cross-functional stakeholders. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field. Minimum of 8+ years of progressive, proven experience in enterprise-level network engineering, network security, and infrastructure architecture. Demonstrated experience operating within a large, complex, global IT environment. Zscaler Zero Trust Ecosystem: Deep familiarity with Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Branch Connectors (ZTB). Data Center Automation & Visibility: Hands-on experience utilizing Cisco Nexus Dashboard for centralized fabric management, proactive network monitoring, and operational automation across complex data center environments. Enterprise Wireless & Edge: Proficiency in HPE Mist Wireless, Cisco Meraki, and Cisco Enterprise Wireless technologies. Next-Generation Firewalls: Extensive experience with Palo Alto Firewalls, supported by an active Palo Alto Networks Certified Network Security Engineer (PCNSE) or Administrator (PCNSA) certification to validate deep expertise in designing, deploying, and managing enterprise firewall. Travel Requirements: Willingness and ability to travel up to 10% globally or domestically as needed for major project implementations or M&A integrations.architectures. Preferred Qualifications: CCNP/CCIE (Enterprise and/or Data Center) JNCIP-MistAI Zscaler Digital Transformation Engineer (ZDTE) CISSP or PCNSE Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at . Know Your Rights: - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: -_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at . Pay Range: $108,960.00 - $163,440.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan. Zebra Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. Benefits: We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success. Job Posting Statement: To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system . click apply for full job details
Job Description Security Architect / Senior Information Security Engineer (3 Month Contract-to-Hire) - Onsite 4 days a week Oak Brook, IL 60523 - Prefer experience in a regulated or payment-card environment. - NO (Sponsorship, H1b, Transfers, OPT, Corp-to-Corp) CBTS is searching for an experienced Security Architect to design, implement, and maintain the enterprise security architecture across network, endpoint, cloud, identity, and application layers. This is a hands-on, senior-level role responsible for security architecture and controls, incident response leadership, compliance (PCI-DSS and SOX), and threat management, aligned to industry frameworks including NIST CSF, ISO 27001, and CIS Controls. The ideal candidate combines deep technical expertise with the ability to advise leadership and raise security maturity across the organization. This is a 3-month contract-to-hire engagement and must be able to work onsite four days per week out of our Oak Brook, IL 60523 office/location. Responsibilities Security Architecture & Controls Design, implement, and maintain the enterprise security architecture across network, endpoint, cloud, identity, and application layers, aligned to business objectives and industry frameworks (NIST CSF, ISO 27001, CIS Controls). Define security standards, reference architectures, and control baselines; review new projects, system changes, and vendor solutions against them. Identify critical gaps in existing security systems, research candidate tools, and lead their evaluation, selection, and deployment. Incident Response Lead end-to-end cyber incident response: detection, triage, containment, eradication, recovery, and post-incident review. Act as the primary technical contact for the Managed Security Service Provider (MSSP); triage and validate escalated alerts and tune detection rules to reduce false positives. Maintain the incident response plan and playbooks, run tabletop exercises, and coordinate with legal, communications, and business stakeholders to minimize downtime and impact. Compliance & Audit Own the security elements of the PCI-DSS and SOX programs: control design, evidence collection, gap remediation, and liaison with internal and external auditors. Improve audit workflows through automation, standardized evidence, and continuous control monitoring. Maintain security policies, standards, and procedures, and track exceptions through to closure. Threat Management & Operations Monitor emerging threats, vulnerabilities, and attack techniques; translate them into prioritized security measures and roadmap items. Oversee vulnerability management, penetration testing, and remediation tracking across infrastructure and applications. Troubleshoot and resolve network and security issues (firewalls, VPN, IDS/IPS, email security, EDR, SIEM) to keep systems secure and operational. Leadership & Advisory Advise leadership on security risk, investment priorities, and the security implications of business initiatives. Mentor IT and security staff and raise security awareness across the organization. Requirements: 7+ years in information security, including 3+ years designing security controls or architecture in an enterprise environment. Hands-on experience leading cyber incident response and working with an MSSP or SOC, including alert triage and threat investigation. Working knowledge of PCI-DSS and SOX IT general controls, including evidence preparation and auditor engagement. Strong understanding of network security (firewalls, segmentation, VPN, IDS/IPS), identity and access management, endpoint protection (EDR), email security, and SIEM. Experience with cloud security (Azure, AWS, or OCI) and securing hybrid environments. Proven record of evaluating, selecting, and deploying security tools that measurably reduced risk. Ability to analyze emerging threats and translate them into practical, prioritized security measures. Clear written and verbal communication, with the ability to explain risk to both technical teams and senior management. Experience with zero-trust architecture, secure SDLC, and DevSecOps practices. Familiarity with NIST CSF, ISO 27001, or CIS Controls as governance frameworks. Scripting or automation skills (PowerShell, Python) for security tooling and evidence collection. Experience in a regulated or payment-card environment. Certifications such as CISSP, CISM, CCSP, SABSA, TOGAF, or GIAC (GCIH, GCIA, GSEC). CBTS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.
11/14/2026
Full time
Job Description Security Architect / Senior Information Security Engineer (3 Month Contract-to-Hire) - Onsite 4 days a week Oak Brook, IL 60523 - Prefer experience in a regulated or payment-card environment. - NO (Sponsorship, H1b, Transfers, OPT, Corp-to-Corp) CBTS is searching for an experienced Security Architect to design, implement, and maintain the enterprise security architecture across network, endpoint, cloud, identity, and application layers. This is a hands-on, senior-level role responsible for security architecture and controls, incident response leadership, compliance (PCI-DSS and SOX), and threat management, aligned to industry frameworks including NIST CSF, ISO 27001, and CIS Controls. The ideal candidate combines deep technical expertise with the ability to advise leadership and raise security maturity across the organization. This is a 3-month contract-to-hire engagement and must be able to work onsite four days per week out of our Oak Brook, IL 60523 office/location. Responsibilities Security Architecture & Controls Design, implement, and maintain the enterprise security architecture across network, endpoint, cloud, identity, and application layers, aligned to business objectives and industry frameworks (NIST CSF, ISO 27001, CIS Controls). Define security standards, reference architectures, and control baselines; review new projects, system changes, and vendor solutions against them. Identify critical gaps in existing security systems, research candidate tools, and lead their evaluation, selection, and deployment. Incident Response Lead end-to-end cyber incident response: detection, triage, containment, eradication, recovery, and post-incident review. Act as the primary technical contact for the Managed Security Service Provider (MSSP); triage and validate escalated alerts and tune detection rules to reduce false positives. Maintain the incident response plan and playbooks, run tabletop exercises, and coordinate with legal, communications, and business stakeholders to minimize downtime and impact. Compliance & Audit Own the security elements of the PCI-DSS and SOX programs: control design, evidence collection, gap remediation, and liaison with internal and external auditors. Improve audit workflows through automation, standardized evidence, and continuous control monitoring. Maintain security policies, standards, and procedures, and track exceptions through to closure. Threat Management & Operations Monitor emerging threats, vulnerabilities, and attack techniques; translate them into prioritized security measures and roadmap items. Oversee vulnerability management, penetration testing, and remediation tracking across infrastructure and applications. Troubleshoot and resolve network and security issues (firewalls, VPN, IDS/IPS, email security, EDR, SIEM) to keep systems secure and operational. Leadership & Advisory Advise leadership on security risk, investment priorities, and the security implications of business initiatives. Mentor IT and security staff and raise security awareness across the organization. Requirements: 7+ years in information security, including 3+ years designing security controls or architecture in an enterprise environment. Hands-on experience leading cyber incident response and working with an MSSP or SOC, including alert triage and threat investigation. Working knowledge of PCI-DSS and SOX IT general controls, including evidence preparation and auditor engagement. Strong understanding of network security (firewalls, segmentation, VPN, IDS/IPS), identity and access management, endpoint protection (EDR), email security, and SIEM. Experience with cloud security (Azure, AWS, or OCI) and securing hybrid environments. Proven record of evaluating, selecting, and deploying security tools that measurably reduced risk. Ability to analyze emerging threats and translate them into practical, prioritized security measures. Clear written and verbal communication, with the ability to explain risk to both technical teams and senior management. Experience with zero-trust architecture, secure SDLC, and DevSecOps practices. Familiarity with NIST CSF, ISO 27001, or CIS Controls as governance frameworks. Scripting or automation skills (PowerShell, Python) for security tooling and evidence collection. Experience in a regulated or payment-card environment. Certifications such as CISSP, CISM, CCSP, SABSA, TOGAF, or GIAC (GCIH, GCIA, GSEC). CBTS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.
Job Description At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Collaboration Engineer Location: Florham Park, NJ 07932 Hiring: Fulltime with Hexaware Technologies. Key Responsibilities: Audio/Video & Meeting Rooms: Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them. Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle. Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting. Write and maintain the SOPs that keep AV deployments consistent from site to site. Telephony & Unified Communications: Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect. Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems. Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up. Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way. Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation. Mobility & Device Management: Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy. Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement. Track Telecom Expense Management - review carrier bills, catch overspend, find savings. Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices. Train support staff on mobility troubleshooting and device management procedures. Vendor & Project Work: Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues. Help build and track project plans and KPIs for AV, telephony, and mobility work. Flag and report cost savings as old systems and lines get retired. Collaboration: Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience. Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts. Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues. Qualifications: Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience. 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony. Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron). Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking). Experience with MDM/MAM (Intune or similar) and device lifecycle management. Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems. Strong vendor coordination and documentation skills. Able to travel to sites as needed for installs, events, and cutovers.
11/14/2026
Full time
Job Description At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Collaboration Engineer Location: Florham Park, NJ 07932 Hiring: Fulltime with Hexaware Technologies. Key Responsibilities: Audio/Video & Meeting Rooms: Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them. Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle. Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting. Write and maintain the SOPs that keep AV deployments consistent from site to site. Telephony & Unified Communications: Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect. Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems. Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up. Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way. Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation. Mobility & Device Management: Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy. Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement. Track Telecom Expense Management - review carrier bills, catch overspend, find savings. Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices. Train support staff on mobility troubleshooting and device management procedures. Vendor & Project Work: Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues. Help build and track project plans and KPIs for AV, telephony, and mobility work. Flag and report cost savings as old systems and lines get retired. Collaboration: Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience. Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts. Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues. Qualifications: Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience. 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony. Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron). Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking). Experience with MDM/MAM (Intune or similar) and device lifecycle management. Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems. Strong vendor coordination and documentation skills. Able to travel to sites as needed for installs, events, and cutovers.
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Credit Acceptance Corporation
San Francisco, California
At Credit Acceptance, we are building on the foundation of a successful business while investing in the future through technology, data, AI, and continuous improvement. As we continue to evolve, our Team Members play an active role in improving experiences, driving meaningful change, and shaping the future of our business. We foster an environment where people are empowered to contribute ideas, develop their careers, make an impact, and help lead our continued transformation. Our Engineering teams are helping shape the future of Credit Acceptance through innovation. Team Members collaborate across the organization to solve complex challenges, build impactful solutions, challenge the status quo, and support informed business decisions. We value curiosity, continuous learning, and new ideas from people who are passionate about driving modernization and meaningful business impact. Credit Acceptance makes vehicle ownership possible for consumers other lenders decline, through a dealer network, an originations and servicing platform, and pricing and decisioning models refined over decades. The technology estate underneath this business was built project by project over a long period, and modernizing it is the largest engineering opportunity at the company. As the Distinguished Engineer, you are the senior-most individual contributor in Technology, reporting directly to the Chief Technology Officer. You will set the multi-year technical strategy for the company while staying close enough to the code and systems to remain credible - this is not an architect role that reviews designs from a distance, nor a strong engineer role that goes deep in a single domain. Two things sit at the center of the job: the target architecture for the enterprise, and the architecture for running AI agents across it. You will not own a team; you will own the hardest technical problems the company has, and get them resolved by convincing the people who do own the teams. Outcomes and Activities Enterprise target architecture: Convene the principal and staff engineers who own each domain to define the end-state architecture across originations, servicing, marketplace, data, and AI, and use it to drive the multi-year plan. Ensure every component has a defined interface with stated inputs and outputs, every unmade decision has a written principle standing in for it, and the document states honestly how close the organization is to the end state. Publish the architecture, including the tradeoffs that were rejected and why. Agentic AI architecture across the enterprise: Own the enterprise agent architecture spanning servicing and collections, the dealer side, originations, and internal engineering and back-office workflows, built on one common foundation rather than one stack per team. Establish a governed way for agents to discover and call business capabilities, data, and tools, using the Model Context Protocol as the integration layer. Define an identity and authorization model that treats an agent as a first-class actor with its own least-privilege entitlements, along with observability, evaluation, and cost controls that work consistently for every agent. Set policy on what an agent may decide independently versus what stays with a person, and define where that line moves and on what evidence. Design the architecture to produce an examiner-ready record of what each agent saw, recommended, and touched, and set the evaluation and adversarial testing approach that makes agent outcomes defensible. Ensure the same foundation and controls apply to agents built by outside firms on the company's behalf. Migration off on-premises infrastructure: Own the technical strategy for migrating transactional and analytical workloads off on-premises infrastructure to the company's strategic targets - AWS for transactional workloads and Databricks for analytical workloads - determining what lifts and shifts, what replatforms, what gets re-architected on the way versus after, and what the steady-state cost looks like. Own the resilience and recovery architecture for the target state. Data platform architecture: Set the architecture for change-data-capture-based ingestion, streaming where warranted, and a modern warehouse with no job-scheduling dependency, moving the organization from largely batch analytical data movement to real time. Help settle the open question of who owns the transactional and analytical data models. Real-time decisioning, model serving, and experimentation: Architect for pricing and credit model and scorecard updates that drop in as a layer rather than requiring a multi-quarter rebuild, and for an experimentation platform that supports orders of magnitude more concurrent experiments than a conventional release process allows. Marketplace and search architecture: Own the architecture and interfaces for a unified vehicle inventory, consumer search, and lead routing platform, ensuring the data model supports more than one class of seller from the start. AI-native engineering practice: Define the golden path for how software is specified, generated, reviewed, tested, and deployed, including the analyzers and gates that enforce it, and measure the inputs to that practice rather than just the outputs. Hold the build-versus-buy bar for AI capability, building what is core competency and about to scale, and renting the rest. Performance and peak readiness: Own the instrumentation, baseline, and remediation architecture needed to meet the standard that no page takes more than one second. Own peak-event headroom, including understanding the limits of each system and maintaining tested degradation levers ahead of need. Operating approach: Move the organization from project-shaped systems toward owned platforms with stated contracts. Document every component's inputs and outputs, and be ready to argue why closely coupled components should not be consolidated into one. Work toward a two-week requirement-to-production iteration bar, treating architecture that cannot be delivered incrementally as unfinished. Name what comes off the plan whenever a change in direction is requested. Make the call and own the outcome on architectural recommendations. Treat security, privacy, auditability, and regulatory obligation as design inputs from the start in this regulated environment. Hands-on, not hands-off: This is not optional. Stay personally engaged in the technical work rather than directing it from a distance. Join design reviews, write proofs of concept, read code, and engage in incident analysis. This hands-on time does not replace the work the teams own, and it is not a fallback when delivery slips. Every engineer in the organization will read how you write, how you argue a design, how you handle being wrong, and how you treat engineers who disagree with you as the bar. Staff and principal engineers should be measurably better at this work for having worked with you. Success measures: A published target architecture the domain owners agree with and that the annual and long-range plans are actually written against; an enterprise agent foundation that internal teams and partners build on, with access controls, evaluation, and audit records in place; a credible, dated, costed migration path off on-premises infrastructure and demonstrated progress against it; measured improvement in chosen input metrics such as latency, availability, recovery objectives, deployment frequency, and experiment throughput; growth in the number of principal and staff engineers who are better at this work as a result of this role; and architectural decisions that stop being relitigated because the reasoning was written down and the interfaces were clear. Competencies Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience Minimum 10 years of software engineering experience or comparable depth of experience A track record of setting and delivering multi-year technical strategy at enterprise scale, as an individual contributor rather than through a reporting line. Depth in distributed systems architecture, and in at least two of: agentic or LLM-based systems in production; large-scale cloud migration of transactional systems; modern data platform and lakehouse architecture; machine learning platform and model serving; high-traffic consumer or marketplace applications. Architecture ownership of agentic or LLM-based systems that reached production, including how tool and data access were governed, how the system was evaluated . click apply for full job details
11/14/2026
Full time
At Credit Acceptance, we are building on the foundation of a successful business while investing in the future through technology, data, AI, and continuous improvement. As we continue to evolve, our Team Members play an active role in improving experiences, driving meaningful change, and shaping the future of our business. We foster an environment where people are empowered to contribute ideas, develop their careers, make an impact, and help lead our continued transformation. Our Engineering teams are helping shape the future of Credit Acceptance through innovation. Team Members collaborate across the organization to solve complex challenges, build impactful solutions, challenge the status quo, and support informed business decisions. We value curiosity, continuous learning, and new ideas from people who are passionate about driving modernization and meaningful business impact. Credit Acceptance makes vehicle ownership possible for consumers other lenders decline, through a dealer network, an originations and servicing platform, and pricing and decisioning models refined over decades. The technology estate underneath this business was built project by project over a long period, and modernizing it is the largest engineering opportunity at the company. As the Distinguished Engineer, you are the senior-most individual contributor in Technology, reporting directly to the Chief Technology Officer. You will set the multi-year technical strategy for the company while staying close enough to the code and systems to remain credible - this is not an architect role that reviews designs from a distance, nor a strong engineer role that goes deep in a single domain. Two things sit at the center of the job: the target architecture for the enterprise, and the architecture for running AI agents across it. You will not own a team; you will own the hardest technical problems the company has, and get them resolved by convincing the people who do own the teams. Outcomes and Activities Enterprise target architecture: Convene the principal and staff engineers who own each domain to define the end-state architecture across originations, servicing, marketplace, data, and AI, and use it to drive the multi-year plan. Ensure every component has a defined interface with stated inputs and outputs, every unmade decision has a written principle standing in for it, and the document states honestly how close the organization is to the end state. Publish the architecture, including the tradeoffs that were rejected and why. Agentic AI architecture across the enterprise: Own the enterprise agent architecture spanning servicing and collections, the dealer side, originations, and internal engineering and back-office workflows, built on one common foundation rather than one stack per team. Establish a governed way for agents to discover and call business capabilities, data, and tools, using the Model Context Protocol as the integration layer. Define an identity and authorization model that treats an agent as a first-class actor with its own least-privilege entitlements, along with observability, evaluation, and cost controls that work consistently for every agent. Set policy on what an agent may decide independently versus what stays with a person, and define where that line moves and on what evidence. Design the architecture to produce an examiner-ready record of what each agent saw, recommended, and touched, and set the evaluation and adversarial testing approach that makes agent outcomes defensible. Ensure the same foundation and controls apply to agents built by outside firms on the company's behalf. Migration off on-premises infrastructure: Own the technical strategy for migrating transactional and analytical workloads off on-premises infrastructure to the company's strategic targets - AWS for transactional workloads and Databricks for analytical workloads - determining what lifts and shifts, what replatforms, what gets re-architected on the way versus after, and what the steady-state cost looks like. Own the resilience and recovery architecture for the target state. Data platform architecture: Set the architecture for change-data-capture-based ingestion, streaming where warranted, and a modern warehouse with no job-scheduling dependency, moving the organization from largely batch analytical data movement to real time. Help settle the open question of who owns the transactional and analytical data models. Real-time decisioning, model serving, and experimentation: Architect for pricing and credit model and scorecard updates that drop in as a layer rather than requiring a multi-quarter rebuild, and for an experimentation platform that supports orders of magnitude more concurrent experiments than a conventional release process allows. Marketplace and search architecture: Own the architecture and interfaces for a unified vehicle inventory, consumer search, and lead routing platform, ensuring the data model supports more than one class of seller from the start. AI-native engineering practice: Define the golden path for how software is specified, generated, reviewed, tested, and deployed, including the analyzers and gates that enforce it, and measure the inputs to that practice rather than just the outputs. Hold the build-versus-buy bar for AI capability, building what is core competency and about to scale, and renting the rest. Performance and peak readiness: Own the instrumentation, baseline, and remediation architecture needed to meet the standard that no page takes more than one second. Own peak-event headroom, including understanding the limits of each system and maintaining tested degradation levers ahead of need. Operating approach: Move the organization from project-shaped systems toward owned platforms with stated contracts. Document every component's inputs and outputs, and be ready to argue why closely coupled components should not be consolidated into one. Work toward a two-week requirement-to-production iteration bar, treating architecture that cannot be delivered incrementally as unfinished. Name what comes off the plan whenever a change in direction is requested. Make the call and own the outcome on architectural recommendations. Treat security, privacy, auditability, and regulatory obligation as design inputs from the start in this regulated environment. Hands-on, not hands-off: This is not optional. Stay personally engaged in the technical work rather than directing it from a distance. Join design reviews, write proofs of concept, read code, and engage in incident analysis. This hands-on time does not replace the work the teams own, and it is not a fallback when delivery slips. Every engineer in the organization will read how you write, how you argue a design, how you handle being wrong, and how you treat engineers who disagree with you as the bar. Staff and principal engineers should be measurably better at this work for having worked with you. Success measures: A published target architecture the domain owners agree with and that the annual and long-range plans are actually written against; an enterprise agent foundation that internal teams and partners build on, with access controls, evaluation, and audit records in place; a credible, dated, costed migration path off on-premises infrastructure and demonstrated progress against it; measured improvement in chosen input metrics such as latency, availability, recovery objectives, deployment frequency, and experiment throughput; growth in the number of principal and staff engineers who are better at this work as a result of this role; and architectural decisions that stop being relitigated because the reasoning was written down and the interfaces were clear. Competencies Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience Minimum 10 years of software engineering experience or comparable depth of experience A track record of setting and delivering multi-year technical strategy at enterprise scale, as an individual contributor rather than through a reporting line. Depth in distributed systems architecture, and in at least two of: agentic or LLM-based systems in production; large-scale cloud migration of transactional systems; modern data platform and lakehouse architecture; machine learning platform and model serving; high-traffic consumer or marketplace applications. Architecture ownership of agentic or LLM-based systems that reached production, including how tool and data access were governed, how the system was evaluated . click apply for full job details
Pay Range: $95.00hr - $100.00hr Job Overview: The organization is modernizing how employees communicate and collaborate. Over the next months, company-wide chat will move from Zoom Team Chat to Slack Enterprise, and content will be migrated from Box to Microsoft SharePoint and OneDrive. These programs touch every employee, every function, and external partners. The Technical Program Manager will lead these programs end to end, focusing on building alignment across senior stakeholders, working closely with Legal, Security, and Records Management, and driving organizational adoption. The ideal candidate has led large, cross-functional technology programs, understands organizational change management, and can quickly adapt to the technical landscape. Responsibilities: Own the end-to-end plan for the Slack implementation and Box-to-SharePoint migration, including scope, schedule, dependencies, risks, and budget. Design phased rollout and migration waves that balance business priorities, technical readiness, and organizational capacity for change. Coordinate internal teams, vendors, and professional services partners, holding all parties accountable to commitments. Plan and manage coexistence periods, cutover, decommissioning of legacy platforms, and post-go-live hypercare. Establish and run program governance, including a Steering Committee, decision log, and clear escalation paths. Build strong working relationships with business leaders across functions and regions, understanding their workflows and constraints. Partner early and continuously with Legal, Information Security, Privacy, Records Management, and Compliance on retention, legal hold, eDiscovery, external sharing, and data handling requirements. Prepare clear, concise executive communications and status reporting, including candid assessments of risk. Navigate resistance and competing priorities with diplomacy, distinguishing valid constraints from preference. Develop and execute a change management strategy covering audience analysis, communications, training, and support. Build and lead a Champions Network that drives peer-to-peer adoption and provides feedback to the program team. Partner with Communications and Learning teams to deliver messaging and training tailored to different audiences, from executives to frontline employees. Define clear guidance on how collaboration tools fit together (for example, when to use Slack versus Microsoft Teams, or SharePoint versus OneDrive). Define and track adoption metrics, and adjust the approach based on data and user feedback. Work with platform engineers and architects on solution design, including information architecture, permissions mapping, integrations, and identity and access requirements. Understand migration tooling, data volumes, and content complexity well enough to identify risks and make informed trade-offs. Drive standards for platform governance, such as channel naming, app and integration approval, site provisioning, and guest access. Requirements: 7+ years of program or project management experience, including leading large, cross-functional technology initiatives that affected a broad employee population (for example, ERP, infrastructure, end-user computing, or enterprise application rollouts). Demonstrated experience leading change management and driving user adoption, not just technical delivery. Track record of managing senior stakeholders, building governance structures, and influencing without direct authority. Experience working with Legal, Security, or Compliance teams on technology programs with regulatory or data governance requirements. Strong written and verbal communication skills, including the ability to tailor messages for executive and general employee audiences. Comfort with ambiguity and the ability to learn new platforms quickly. PMP, PgMP, or equivalent certification. Preferred: Experience with enterprise collaboration platforms such as Slack, Microsoft 365, SharePoint, Teams, Box, or Zoom. Experience with content or data migrations, including permissions and records retention considerations. Experience in a regulated industry such as medical devices, healthcare, life sciences, or financial services. Familiarity with change management frameworks such as Prosci ADKAR. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $95.00hr - $100.00hr Job Overview: The organization is modernizing how employees communicate and collaborate. Over the next months, company-wide chat will move from Zoom Team Chat to Slack Enterprise, and content will be migrated from Box to Microsoft SharePoint and OneDrive. These programs touch every employee, every function, and external partners. The Technical Program Manager will lead these programs end to end, focusing on building alignment across senior stakeholders, working closely with Legal, Security, and Records Management, and driving organizational adoption. The ideal candidate has led large, cross-functional technology programs, understands organizational change management, and can quickly adapt to the technical landscape. Responsibilities: Own the end-to-end plan for the Slack implementation and Box-to-SharePoint migration, including scope, schedule, dependencies, risks, and budget. Design phased rollout and migration waves that balance business priorities, technical readiness, and organizational capacity for change. Coordinate internal teams, vendors, and professional services partners, holding all parties accountable to commitments. Plan and manage coexistence periods, cutover, decommissioning of legacy platforms, and post-go-live hypercare. Establish and run program governance, including a Steering Committee, decision log, and clear escalation paths. Build strong working relationships with business leaders across functions and regions, understanding their workflows and constraints. Partner early and continuously with Legal, Information Security, Privacy, Records Management, and Compliance on retention, legal hold, eDiscovery, external sharing, and data handling requirements. Prepare clear, concise executive communications and status reporting, including candid assessments of risk. Navigate resistance and competing priorities with diplomacy, distinguishing valid constraints from preference. Develop and execute a change management strategy covering audience analysis, communications, training, and support. Build and lead a Champions Network that drives peer-to-peer adoption and provides feedback to the program team. Partner with Communications and Learning teams to deliver messaging and training tailored to different audiences, from executives to frontline employees. Define clear guidance on how collaboration tools fit together (for example, when to use Slack versus Microsoft Teams, or SharePoint versus OneDrive). Define and track adoption metrics, and adjust the approach based on data and user feedback. Work with platform engineers and architects on solution design, including information architecture, permissions mapping, integrations, and identity and access requirements. Understand migration tooling, data volumes, and content complexity well enough to identify risks and make informed trade-offs. Drive standards for platform governance, such as channel naming, app and integration approval, site provisioning, and guest access. Requirements: 7+ years of program or project management experience, including leading large, cross-functional technology initiatives that affected a broad employee population (for example, ERP, infrastructure, end-user computing, or enterprise application rollouts). Demonstrated experience leading change management and driving user adoption, not just technical delivery. Track record of managing senior stakeholders, building governance structures, and influencing without direct authority. Experience working with Legal, Security, or Compliance teams on technology programs with regulatory or data governance requirements. Strong written and verbal communication skills, including the ability to tailor messages for executive and general employee audiences. Comfort with ambiguity and the ability to learn new platforms quickly. PMP, PgMP, or equivalent certification. Preferred: Experience with enterprise collaboration platforms such as Slack, Microsoft 365, SharePoint, Teams, Box, or Zoom. Experience with content or data migrations, including permissions and records retention considerations. Experience in a regulated industry such as medical devices, healthcare, life sciences, or financial services. Familiarity with change management frameworks such as Prosci ADKAR. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $50.00hr - $55.00hr Job Overview: The mission is to protect, provide for, and progress the software and systems behind all of the organization's services with an ever-watchful eye on their availability, latency, performance, integration, and capacity to ensure the ultimate customer experience. Requirements: Must possess strong documentation and communication skills. Demonstrate working knowledge of automation principles. Intermediate understanding of core technical concepts. Hands-on intermediate knowledge of primary skills and subjects, with advanced proficiency in at least one discipline: ITIL/ITSM Principles and Practice; Software Development Lifecycle (SDLC); Infrastructure (Unix, Windows, Mainframe) Administration; Network Architecture (Layer 1 to Layer 3); Middleware & Runtime Environments (such as J2EE/.NET/etc); Load balancers and application firewalls (WAFs); Logging and Monitoring methods, standards and tools; DevOps Concepts & Tooling; Resiliency, High Availability & Business Continuity Planning/Management; Caching Concepts & Content Delivery Networks; Configuration Management (& Infrastructure as Code); Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts. Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, OAuth). Self-driven with the ability to execute necessary tasks and duties independently. Strong analytical and critical thinking skills. Advanced knowledge of Internet architecture and project delivery. Intermediate knowledge of network troubleshooting. Foundational knowledge of cryptographic services (HSMs/Certificates). Mindset and Behavior Guidelines: Sense of urgency. Customer-focused mindset with a deep understanding of key customer journeys and user experience. Effective communication across all technical and managerial levels. Curiosity and a drive for continuous learning and continuous improvement. Ability to coach and mentor team members. Willingness to embrace risk and seek simplicity. Dedication to knowledge sharing and technical writing. Strong multi-tasking abilities and comfort handling difficult conversations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $50.00hr - $55.00hr Job Overview: The mission is to protect, provide for, and progress the software and systems behind all of the organization's services with an ever-watchful eye on their availability, latency, performance, integration, and capacity to ensure the ultimate customer experience. Requirements: Must possess strong documentation and communication skills. Demonstrate working knowledge of automation principles. Intermediate understanding of core technical concepts. Hands-on intermediate knowledge of primary skills and subjects, with advanced proficiency in at least one discipline: ITIL/ITSM Principles and Practice; Software Development Lifecycle (SDLC); Infrastructure (Unix, Windows, Mainframe) Administration; Network Architecture (Layer 1 to Layer 3); Middleware & Runtime Environments (such as J2EE/.NET/etc); Load balancers and application firewalls (WAFs); Logging and Monitoring methods, standards and tools; DevOps Concepts & Tooling; Resiliency, High Availability & Business Continuity Planning/Management; Caching Concepts & Content Delivery Networks; Configuration Management (& Infrastructure as Code); Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts. Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, OAuth). Self-driven with the ability to execute necessary tasks and duties independently. Strong analytical and critical thinking skills. Advanced knowledge of Internet architecture and project delivery. Intermediate knowledge of network troubleshooting. Foundational knowledge of cryptographic services (HSMs/Certificates). Mindset and Behavior Guidelines: Sense of urgency. Customer-focused mindset with a deep understanding of key customer journeys and user experience. Effective communication across all technical and managerial levels. Curiosity and a drive for continuous learning and continuous improvement. Ability to coach and mentor team members. Willingness to embrace risk and seek simplicity. Dedication to knowledge sharing and technical writing. Strong multi-tasking abilities and comfort handling difficult conversations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $82.12hr - $87.12hr Job Overview: The FEP Operations Center is seeking a senior or lead mainframe z/OS Systems Engineer to support the mainframe platform and environments and help in the maintenance, transformation, and modernization of the FEPOC mainframe technology stack. The focus will be on mainframe security (RACF, Encryption of data at rest and data in transit, CyberArk integration to RACF, and Vulnerability assessment and mitigation on mainframe). Tasks: Lead and participate in the analysis, design, development, and implementation of mainframe system engineering activities. Work with existing mainframe managed service provider to improve and optimize services to internal and external customers and improve resiliency and availability of the z/OS mainframe platform. Analyze and recommend improvements to the scalability and resiliency of applications and systems running on Z platform. Provide hands on technical support for incident assessment and resolution for restoration of service. Support problem Root Cause Analysis (RCA). Competencies: Solid leadership and hands on technical experience. SYSPLEX and ICF configuration and tuning. CyberArk integration with RACF. Mainframe pervasive encryption and key management process. Vanguard compliance manager. Data encryption of data in transit and data at rest for mainframe. Good project management and ability to provide technical guidance to diverse teams. Internal drive, intellectual curiosity, ability to learn, and desire to help the customers succeed. Strong technical skills as well as good business acumen. Comfortable working with all levels of the organization. Required Skills: Infrastructure engineer with a minimum of 8-10 years experience supporting IBM zOS Systems in a SYSPLEX environment with the following skills: RACF -Security Administration 5-10 years experience. ZOS Systems Programmer 5-10 years of experience. CICS TS Systems Programming 5 -10 years of experience. MQ 5-10 years Systems Programming. DB2 5-10 years usage , doesn't have to be at Systems Programming level. ISV Production installation experience. General Systems Automation support (IBM System Automation). General Batch Scheduling support Control-M. Strongly Desired Skills: SYSPLEX and ICF configuration and tuning. Experience in de-coupling Sysplex environment is a plus. Working knowledge of network communication protocols (TCPIP). Excellent knowledge of hardware infrastructure of IBM z16 and Dell/EMC storage subsystems. Pervasive encryption on z/OS. Ransomware solutioning for mainframe. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $82.12hr - $87.12hr Job Overview: The FEP Operations Center is seeking a senior or lead mainframe z/OS Systems Engineer to support the mainframe platform and environments and help in the maintenance, transformation, and modernization of the FEPOC mainframe technology stack. The focus will be on mainframe security (RACF, Encryption of data at rest and data in transit, CyberArk integration to RACF, and Vulnerability assessment and mitigation on mainframe). Tasks: Lead and participate in the analysis, design, development, and implementation of mainframe system engineering activities. Work with existing mainframe managed service provider to improve and optimize services to internal and external customers and improve resiliency and availability of the z/OS mainframe platform. Analyze and recommend improvements to the scalability and resiliency of applications and systems running on Z platform. Provide hands on technical support for incident assessment and resolution for restoration of service. Support problem Root Cause Analysis (RCA). Competencies: Solid leadership and hands on technical experience. SYSPLEX and ICF configuration and tuning. CyberArk integration with RACF. Mainframe pervasive encryption and key management process. Vanguard compliance manager. Data encryption of data in transit and data at rest for mainframe. Good project management and ability to provide technical guidance to diverse teams. Internal drive, intellectual curiosity, ability to learn, and desire to help the customers succeed. Strong technical skills as well as good business acumen. Comfortable working with all levels of the organization. Required Skills: Infrastructure engineer with a minimum of 8-10 years experience supporting IBM zOS Systems in a SYSPLEX environment with the following skills: RACF -Security Administration 5-10 years experience. ZOS Systems Programmer 5-10 years of experience. CICS TS Systems Programming 5 -10 years of experience. MQ 5-10 years Systems Programming. DB2 5-10 years usage , doesn't have to be at Systems Programming level. ISV Production installation experience. General Systems Automation support (IBM System Automation). General Batch Scheduling support Control-M. Strongly Desired Skills: SYSPLEX and ICF configuration and tuning. Experience in de-coupling Sysplex environment is a plus. Working knowledge of network communication protocols (TCPIP). Excellent knowledge of hardware infrastructure of IBM z16 and Dell/EMC storage subsystems. Pervasive encryption on z/OS. Ransomware solutioning for mainframe. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description South Florida. On-site and field-based, working on boats, at the dock and on the water. Travel regularly for installations, demos and events. 75k-100k depending on experience, plus full benefits. Note: a genuine marine or marine electronics background is a hard requirement. Applications without demonstrable hands-on experience working on vessels will not be considered. SEA.AI builds AI and machine vision systems that give crews an accurate picture of what's around their vessel, deployed on commercial, defence and recreational vessels worldwide. We're expanding our Field Service and Application Engineering team in South Florida. You'll be the technical backbone of our sales activity in the Americas and own the technical delivery of our systems, from demos and sea trials to installation, commissioning and support. You'll sit within our Service department and work closely with Sales, Quality and Product Management. ' Install, commission and troubleshoot our AI machine vision systems onboard commercial, defence and recreational vessels, including elevated and masthead mounting Plan, set up and run live demonstrations, sea trials and customer evaluations, on the water and at trade shows Act as the technical point of contact for the sales team and customers, scoping configurations and supporting pre-sales and post-sales Support integration with onboard equipment, working with shipyards, integrators and partners Provide remote and on-site technical support Manage a pool of demo equipment in the Americas, including logistics, stock and maintenance Feed field issues and product requirements back to R&D, Product Management and Quality Represent SEA.AI at trade shows and industry events (Miami International Boat Show, International WorkBoat Show), staffing the booth and running live demos Hands-on experience working on boats and vessels. This is a hard requirement. We're looking for someone from a marine background (marine electronics installer, shipyard technician, marine electrician, Navy or Coast Guard electronics technician, or similar) Practical experience installing or servicing marine electronics (radar, AIS, ECDIS, VHF, EO/IR cameras, or similar) Comfortable running on-water and trade-show demos and presenting to technical and operational audiences Comfortable working aboard vessels at the dock and underway, and with elevated or masthead installations Working knowledge of marine electrical systems (AC and DC) and marine networking (NMEA, Ethernet) Technical education in electronics, mechatronics, IT or a related field, or equivalent hands-on marine experience Solid hardware, networking and software troubleshooting skills Strong customer-facing and presentation skills Well organized, able to work independently and proactively Willingness to travel frequently Must be legally authorized to work in the United States NMEA 2000 / NMEA 0183 experience, or NMEA installer certification ABYC certification or equivalent marine credentials Experience supporting sales (technical proposals, tender responses, trade-show booths, demos) Familiarity with EO/IR camera systems and embedded hardware Basic IP networking knowledge (IP cameras, switches, routers) Project coordination experience Interest in AI-based technologies Military, Coast Guard or defence-industry background ? 75k-105k depending on experience, skills and qualifications Medical insurance with 100% employer contribution, 20 days PTO, 401(k) with 4% match Work with cutting-edge maritime camera and AI technology Direct impact on customer success and product reliability A team of around 75 across five countries, small enough that what you do here visibly changes the company Travel to our offices in Austria, Germany, France and Portugal, and to customers worldwide
11/14/2026
Full time
Job Description South Florida. On-site and field-based, working on boats, at the dock and on the water. Travel regularly for installations, demos and events. 75k-100k depending on experience, plus full benefits. Note: a genuine marine or marine electronics background is a hard requirement. Applications without demonstrable hands-on experience working on vessels will not be considered. SEA.AI builds AI and machine vision systems that give crews an accurate picture of what's around their vessel, deployed on commercial, defence and recreational vessels worldwide. We're expanding our Field Service and Application Engineering team in South Florida. You'll be the technical backbone of our sales activity in the Americas and own the technical delivery of our systems, from demos and sea trials to installation, commissioning and support. You'll sit within our Service department and work closely with Sales, Quality and Product Management. ' Install, commission and troubleshoot our AI machine vision systems onboard commercial, defence and recreational vessels, including elevated and masthead mounting Plan, set up and run live demonstrations, sea trials and customer evaluations, on the water and at trade shows Act as the technical point of contact for the sales team and customers, scoping configurations and supporting pre-sales and post-sales Support integration with onboard equipment, working with shipyards, integrators and partners Provide remote and on-site technical support Manage a pool of demo equipment in the Americas, including logistics, stock and maintenance Feed field issues and product requirements back to R&D, Product Management and Quality Represent SEA.AI at trade shows and industry events (Miami International Boat Show, International WorkBoat Show), staffing the booth and running live demos Hands-on experience working on boats and vessels. This is a hard requirement. We're looking for someone from a marine background (marine electronics installer, shipyard technician, marine electrician, Navy or Coast Guard electronics technician, or similar) Practical experience installing or servicing marine electronics (radar, AIS, ECDIS, VHF, EO/IR cameras, or similar) Comfortable running on-water and trade-show demos and presenting to technical and operational audiences Comfortable working aboard vessels at the dock and underway, and with elevated or masthead installations Working knowledge of marine electrical systems (AC and DC) and marine networking (NMEA, Ethernet) Technical education in electronics, mechatronics, IT or a related field, or equivalent hands-on marine experience Solid hardware, networking and software troubleshooting skills Strong customer-facing and presentation skills Well organized, able to work independently and proactively Willingness to travel frequently Must be legally authorized to work in the United States NMEA 2000 / NMEA 0183 experience, or NMEA installer certification ABYC certification or equivalent marine credentials Experience supporting sales (technical proposals, tender responses, trade-show booths, demos) Familiarity with EO/IR camera systems and embedded hardware Basic IP networking knowledge (IP cameras, switches, routers) Project coordination experience Interest in AI-based technologies Military, Coast Guard or defence-industry background ? 75k-105k depending on experience, skills and qualifications Medical insurance with 100% employer contribution, 20 days PTO, 401(k) with 4% match Work with cutting-edge maritime camera and AI technology Direct impact on customer success and product reliability A team of around 75 across five countries, small enough that what you do here visibly changes the company Travel to our offices in Austria, Germany, France and Portugal, and to customers worldwide
Pay Range: $57.51hr - $62.51hr Job Overview: The IT Technical Coordinator provides project coordination and operational support for site IT activities, serving as a backup to the IT Site Leader. This role helps coordinate IT projects, infrastructure activities, operational support, vendors, documentation, and cross-functional dependencies to ensure technology initiatives are executed effectively. The ideal candidate combines strong project coordination skills with practical IT knowledge and is comfortable working across multiple projects, technical teams, vendors, and business stakeholders. Key Responsibilities: Coordinate multiple IT projects and site technology initiatives from planning through implementation. Maintain project schedules, milestones, action items, dependencies, risks, and issues. Facilitate project and technical meetings and ensure actions are documented, assigned, and followed through to completion. Coordinate technical activities across infrastructure, networking, applications, cybersecurity, manufacturing technology, and support teams. Assist the IT Site Leader with project execution and base-business activities. Site IT Operations: Assist in support coordination of day-to-day site IT activities and technology-related issues. Work with technical support teams to drive issues toward resolution and communicate status to stakeholders. Coordinate planned IT maintenance, upgrades, deployments, and infrastructure activities. Assist with technology lifecycle, remediation, and modernization initiatives. Stakeholder & Vendor Management: Serve as a coordination point between site IT, business stakeholders, technical teams, engineering, automation, facilities, and external vendors. Coordinate vendor activities, deliverables, schedules, and site access requirements. Escalate risks, resource constraints, and unresolved issues to the appropriate stakeholders. Documentation & Reporting: Maintain project plans, meeting minutes, action trackers, status reports, and technical documentation. Prepare concise project and operational status updates for IT leadership and stakeholders. Maintain organized project documentation in approved collaboration platforms. Track commitments and ensure appropriate follow-up and closure. Required Skills & Qualifications: Experience in IT project coordination, technical coordination, or IT project management. Working knowledge of enterprise IT infrastructure, applications, networks, servers, cybersecurity, and end-user technology. Strong organizational skills with the ability to manage several concurrent activities and priorities. Strong written and verbal communication skills. Demonstrated ability to coordinate cross-functional technical teams and external vendors. Strong problem-solving, issue-management, and follow-through capabilities. Proficiency with Microsoft 365 tools such as Teams, Excel, PowerPoint, SharePoint, and Outlook. Ability to communicate technical information clearly to both technical and nontechnical stakeholders. Preferred Qualifications: Experience supporting manufacturing, laboratory, or regulated environments. Familiarity with manufacturing IT/OT, MES, laboratory systems, automation, infrastructure, or site technology. Experience working with geographically distributed technical teams. Project management methodology experience or certification such as PMP, CAPM, Agile, or equivalent experience. Experience coordinating infrastructure upgrades, application deployments, remediation activities, or technology lifecycle projects. Key Competencies: Project coordination. Technical aptitude. Organization and prioritization. Stakeholder management. Vendor coordination. Communication. Problem solving. Risk and issue management. Documentation and reporting. Ownership and follow-through. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $57.51hr - $62.51hr Job Overview: The IT Technical Coordinator provides project coordination and operational support for site IT activities, serving as a backup to the IT Site Leader. This role helps coordinate IT projects, infrastructure activities, operational support, vendors, documentation, and cross-functional dependencies to ensure technology initiatives are executed effectively. The ideal candidate combines strong project coordination skills with practical IT knowledge and is comfortable working across multiple projects, technical teams, vendors, and business stakeholders. Key Responsibilities: Coordinate multiple IT projects and site technology initiatives from planning through implementation. Maintain project schedules, milestones, action items, dependencies, risks, and issues. Facilitate project and technical meetings and ensure actions are documented, assigned, and followed through to completion. Coordinate technical activities across infrastructure, networking, applications, cybersecurity, manufacturing technology, and support teams. Assist the IT Site Leader with project execution and base-business activities. Site IT Operations: Assist in support coordination of day-to-day site IT activities and technology-related issues. Work with technical support teams to drive issues toward resolution and communicate status to stakeholders. Coordinate planned IT maintenance, upgrades, deployments, and infrastructure activities. Assist with technology lifecycle, remediation, and modernization initiatives. Stakeholder & Vendor Management: Serve as a coordination point between site IT, business stakeholders, technical teams, engineering, automation, facilities, and external vendors. Coordinate vendor activities, deliverables, schedules, and site access requirements. Escalate risks, resource constraints, and unresolved issues to the appropriate stakeholders. Documentation & Reporting: Maintain project plans, meeting minutes, action trackers, status reports, and technical documentation. Prepare concise project and operational status updates for IT leadership and stakeholders. Maintain organized project documentation in approved collaboration platforms. Track commitments and ensure appropriate follow-up and closure. Required Skills & Qualifications: Experience in IT project coordination, technical coordination, or IT project management. Working knowledge of enterprise IT infrastructure, applications, networks, servers, cybersecurity, and end-user technology. Strong organizational skills with the ability to manage several concurrent activities and priorities. Strong written and verbal communication skills. Demonstrated ability to coordinate cross-functional technical teams and external vendors. Strong problem-solving, issue-management, and follow-through capabilities. Proficiency with Microsoft 365 tools such as Teams, Excel, PowerPoint, SharePoint, and Outlook. Ability to communicate technical information clearly to both technical and nontechnical stakeholders. Preferred Qualifications: Experience supporting manufacturing, laboratory, or regulated environments. Familiarity with manufacturing IT/OT, MES, laboratory systems, automation, infrastructure, or site technology. Experience working with geographically distributed technical teams. Project management methodology experience or certification such as PMP, CAPM, Agile, or equivalent experience. Experience coordinating infrastructure upgrades, application deployments, remediation activities, or technology lifecycle projects. Key Competencies: Project coordination. Technical aptitude. Organization and prioritization. Stakeholder management. Vendor coordination. Communication. Problem solving. Risk and issue management. Documentation and reporting. Ownership and follow-through. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Yoh, A Day & Zimmermann Company
New York, New York
Job Description Job Title: AI Infrastructure Support Engineer Location: New York, NY Type - Hybrid 4 days Onsite Terms; Full Time Salary- $140000/yr - $170000/yr Our client provides a range of financial products and services in the United States and internationally. It operates through Securities Services, Market and Wealth Services, Investment and Wealth Management, and Other segments. The Securities Services segment offers custody, trust and depositary, accounting, exchange-traded funds, middle-office solutions, transfer agency, services for private equity and real estate funds, foreign exchange, securities lending, liquidity/lending services, and data analytics. In this role, you'll make an impact in the following ways: Deliver operational support and drive issue resolution for AI infrastructure, GPU platforms, and associated production services. Support the deployment, orchestration, and monitoring of AI/ML workloads across distributed environments using Kubernetes and Docker. Apply hands-on expertise with NVIDIA GPU infrastructure, including A100, H100, and B200 nodes, to support provisioning, utilization, performance tuning, and ongoing platform operations. Build, maintain, and optimize automation scripts and tooling using Ansible, Python and Shell scripting to improve efficiency and reliability. Manage incidents, service requests, and change activity through enterprise workflow and ticketing platforms such as JIRA and ServiceNow. Partner with cross-functional teams across engineering, platform, and operations to implement DevOps best practices, including CI/CD using GitLab, containerized deployment models, and secure access management through Azure AD. Create and maintain clear technical documentation, including runbooks, standard operating procedures, support guides, and infrastructure architecture artifacts. Diagnose and resolve networking, storage, and system performance issues affecting AI infrastructure and high-performance compute workloads. Participate in a rotating on-call support model, including occasional weekend coverage, to help maintain high availability and operational excellence. To be successful in this role, we're seeking the following: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. Strong experience supporting AI infrastructure, GPU platforms, or high-performance compute environments in enterprise or production settings. Hands-on experience working with NVIDIA GPU nodes, including A100, H100, and B200 systems. Solid understanding of Kubernetes and Docker for deploying, managing, and troubleshooting distributed workloads. Proficiency in Ansible, Python and Shell scripting for automation, tooling, and operational support tasks. Experience with DevOps practices and tools, including GitLab CI/CD, infrastructure automation, and container-based delivery models. Familiarity with enterprise ticketing and service management platforms such as JIRA and ServiceNow. Good knowledge of networking, storage, Linux systems administration, and infrastructure troubleshooting in complex technical environments. Understanding of identity and access management, including secure access controls such as Azure AD. Strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Effective written and verbal communication skills, with the ability to document processes and collaborate across technical and non-technical teams. Willingness to participate in on-call rotations and provide occasional weekend support as needed. Estimated Min Rate : $140000.00 Estimated Max Rate : $170000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit -with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: -notice Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.
11/14/2026
Full time
Job Description Job Title: AI Infrastructure Support Engineer Location: New York, NY Type - Hybrid 4 days Onsite Terms; Full Time Salary- $140000/yr - $170000/yr Our client provides a range of financial products and services in the United States and internationally. It operates through Securities Services, Market and Wealth Services, Investment and Wealth Management, and Other segments. The Securities Services segment offers custody, trust and depositary, accounting, exchange-traded funds, middle-office solutions, transfer agency, services for private equity and real estate funds, foreign exchange, securities lending, liquidity/lending services, and data analytics. In this role, you'll make an impact in the following ways: Deliver operational support and drive issue resolution for AI infrastructure, GPU platforms, and associated production services. Support the deployment, orchestration, and monitoring of AI/ML workloads across distributed environments using Kubernetes and Docker. Apply hands-on expertise with NVIDIA GPU infrastructure, including A100, H100, and B200 nodes, to support provisioning, utilization, performance tuning, and ongoing platform operations. Build, maintain, and optimize automation scripts and tooling using Ansible, Python and Shell scripting to improve efficiency and reliability. Manage incidents, service requests, and change activity through enterprise workflow and ticketing platforms such as JIRA and ServiceNow. Partner with cross-functional teams across engineering, platform, and operations to implement DevOps best practices, including CI/CD using GitLab, containerized deployment models, and secure access management through Azure AD. Create and maintain clear technical documentation, including runbooks, standard operating procedures, support guides, and infrastructure architecture artifacts. Diagnose and resolve networking, storage, and system performance issues affecting AI infrastructure and high-performance compute workloads. Participate in a rotating on-call support model, including occasional weekend coverage, to help maintain high availability and operational excellence. To be successful in this role, we're seeking the following: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. Strong experience supporting AI infrastructure, GPU platforms, or high-performance compute environments in enterprise or production settings. Hands-on experience working with NVIDIA GPU nodes, including A100, H100, and B200 systems. Solid understanding of Kubernetes and Docker for deploying, managing, and troubleshooting distributed workloads. Proficiency in Ansible, Python and Shell scripting for automation, tooling, and operational support tasks. Experience with DevOps practices and tools, including GitLab CI/CD, infrastructure automation, and container-based delivery models. Familiarity with enterprise ticketing and service management platforms such as JIRA and ServiceNow. Good knowledge of networking, storage, Linux systems administration, and infrastructure troubleshooting in complex technical environments. Understanding of identity and access management, including secure access controls such as Azure AD. Strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Effective written and verbal communication skills, with the ability to document processes and collaborate across technical and non-technical teams. Willingness to participate in on-call rotations and provide occasional weekend support as needed. Estimated Min Rate : $140000.00 Estimated Max Rate : $170000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit -with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: -notice Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.
Job Description Service Pod Manager Full Time Exempt - On-site (Nashville) Reports to: Vice President of Service Job Summary Under the supervision of the Vice President of Service, the Service Pod Manager is responsible for overseeing the daily operations of the help desk team, ensuring excellent service delivery and customer satisfaction. The Service Pod Manager plays a crucial role in managing and mentoring the help desk staff, optimizing processes, and maintaining high-quality white glove standards. Key Responsibilities • Supervise Pod Field Technicians: Lead and supervise the pod's help desk team, ensuring smooth operations, and exceptional customer support. Plan, organize, and direct the work of help desk support staff, schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties. • Team Management: Manage the performance, development, and training of help desk technicians, ensuring they have the necessary skills and knowledge to provide excellent support. • Incident Management: Oversee the timely and effective resolution of customer incidents, ensuring that SLAs and response time targets are met. • Customer Relationship Management: Foster positive relationships with customers by providing exceptional service, addressing their concerns, and ensuring their satisfaction by maintaining a 98% CSAT score. • Process Improvement: Continuously assess and optimize help desk processes, workflows, and tools to enhance efficiency and service quality. • Metrics and Reporting: Monitor and analyze help desk performance metrics, generate reports, and provide insights to management, identifying trends and areas for improvement. • Escalation Management: Handle and resolve escalated customer issues, ensuring proper communication, follow-up, and timely resolution. • Collaboration: Collaborate with cross-functional teams, including client relations, project managers, technicians, and engineers, to ensure efficient service delivery and problem resolution. • Documentation and Knowledge Base: Assist in the creation and maintenance of help desk documentation, knowledge base articles, and standard operating procedures (SOPs). • Stay Current: Keep up to date with industry trends, best practices, and emerging technologies to enhance the help desk team's skills and knowledge. • Perform related duties as assigned by the Vice President of Service, or a member of leadership as situations or as the needs dictate. Requirements • Technical Skills: Strong knowledge of IT systems, networks, and infrastructure, as well as experience with help desk software and ticketing systems. 3-5 years' experience in IT support or help desk roles and experience in a supervisory or leadership position within a help desk environment is highly desirable. • Leadership Skills: Ability to lead, mentor, and motivate a team, and drive performance and results. • Customer Focus: Excellent customer service skills with a commitment to ensuring customer satisfaction. • Problem-Solving: Strong analytical and problem-solving abilities, with the capacity to handle complex issues and make informed decisions. • Communication: Exceptional verbal and written communication skills, with the ability to effectively communicate technical information to non-technical users. • Time Management: Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. • Certifications: Relevant certifications such as MCITP, MCP, CCNA/CCDA/CCNP, Project+, Network
11/14/2026
Full time
Job Description Service Pod Manager Full Time Exempt - On-site (Nashville) Reports to: Vice President of Service Job Summary Under the supervision of the Vice President of Service, the Service Pod Manager is responsible for overseeing the daily operations of the help desk team, ensuring excellent service delivery and customer satisfaction. The Service Pod Manager plays a crucial role in managing and mentoring the help desk staff, optimizing processes, and maintaining high-quality white glove standards. Key Responsibilities • Supervise Pod Field Technicians: Lead and supervise the pod's help desk team, ensuring smooth operations, and exceptional customer support. Plan, organize, and direct the work of help desk support staff, schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties. • Team Management: Manage the performance, development, and training of help desk technicians, ensuring they have the necessary skills and knowledge to provide excellent support. • Incident Management: Oversee the timely and effective resolution of customer incidents, ensuring that SLAs and response time targets are met. • Customer Relationship Management: Foster positive relationships with customers by providing exceptional service, addressing their concerns, and ensuring their satisfaction by maintaining a 98% CSAT score. • Process Improvement: Continuously assess and optimize help desk processes, workflows, and tools to enhance efficiency and service quality. • Metrics and Reporting: Monitor and analyze help desk performance metrics, generate reports, and provide insights to management, identifying trends and areas for improvement. • Escalation Management: Handle and resolve escalated customer issues, ensuring proper communication, follow-up, and timely resolution. • Collaboration: Collaborate with cross-functional teams, including client relations, project managers, technicians, and engineers, to ensure efficient service delivery and problem resolution. • Documentation and Knowledge Base: Assist in the creation and maintenance of help desk documentation, knowledge base articles, and standard operating procedures (SOPs). • Stay Current: Keep up to date with industry trends, best practices, and emerging technologies to enhance the help desk team's skills and knowledge. • Perform related duties as assigned by the Vice President of Service, or a member of leadership as situations or as the needs dictate. Requirements • Technical Skills: Strong knowledge of IT systems, networks, and infrastructure, as well as experience with help desk software and ticketing systems. 3-5 years' experience in IT support or help desk roles and experience in a supervisory or leadership position within a help desk environment is highly desirable. • Leadership Skills: Ability to lead, mentor, and motivate a team, and drive performance and results. • Customer Focus: Excellent customer service skills with a commitment to ensuring customer satisfaction. • Problem-Solving: Strong analytical and problem-solving abilities, with the capacity to handle complex issues and make informed decisions. • Communication: Exceptional verbal and written communication skills, with the ability to effectively communicate technical information to non-technical users. • Time Management: Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. • Certifications: Relevant certifications such as MCITP, MCP, CCNA/CCDA/CCNP, Project+, Network
Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Position Summary As a member of the professional staff, contributes a high level of specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives. Generally, works with limited oversight, coordinating and executing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective administrators and work teams, and collaborating within their organization through reliable systems and processes. Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services. The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands. The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties. Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines. This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges. Proven success as a high-level team contributor in executing technical efficiency to support contact center technologies and resort PBX's is required. Job Summary The Infrastructure Wiring Lead Unified Communications is responsible for leading and executing assigned processes, standards, and technology activities in support of ensuring the Company's strategic direction related to Structured wiring projects at Resorts. This role serves as a senior technical subject matter expert for structured wiring and related unified communications infrastructure. The position collaborates with strategic vendors and business partners to understand business requirements by leading the development, refinement, and meeting all SLAs as required within this area of responsibility. This critical role reports directly to the Director of Unified Communications while working closely with Architecture & Construction, other IT disciplines, IT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements. Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Expected Contributions Works with the Architecture and Design team to coordinate and lead low voltage structured wiring projects, manage goals and priorities, resolves conflicting direction and serve as a key senior technical contributor for the A&C team on a day-to-day basis. Partners with internal business partners, vendors, and fellow teammates for supplier outcomes to ensure alignment and achievement of goals and objectives as they relate to the Structured Wiring scope. Leads and executes team and company standards and direction to exceed expectations for Corporate, Contact Center, and Structured Wiring. Responsible for proactively identifying and resolving moderate to complex technical and operational issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders. Works closely with A&C and Business Leadership, GT Leadership, IT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes. Leads the implementation of test strategies and manages related testing processes by introducing progressive testing concepts that focus on efficiency without sacrificing quality. Manages defect detection, documentation, escalation, and "confirmation of resolution" processes, ensuring that a standard approach is being followed throughout the larger Global Technology Team and that proper tooling and reporting mechanisms are in place. Leads refining repeatable and continually improving processes. Mature the team's capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality. Encourage a sense of accountability across the organization to foster a culture that "owns" all misses and uses them to drive future process improvements. Coordinates with internal and external resources to lead project activities and support the delivery of high-quality projects within time and budget. Manage vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services. Manages activities surrounding change management as needed to complete projects, including coordination of stakeholders, documentation of impacts, and communication of technical requirements. Assists, mentors and provides technical guidance to less senior associates in achieving business results by: Identifying opportunities to enhance the effectiveness of business processes. Providing training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution. Provides input into department operating plans contributing recommendations that improve delivery, quality, scalability, and service outcome. Recognizing and celebrating team successes. Works closely with enterprise business leaders and technology partners to gain support for the program vision and influence adoption. Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Structured Wiring at resorts. Proactively engages with business and provides proactive updates to leadership on open activities or escalations. Candidate Profile Education: BS/MS Degree in Engineering, Computer Science, or equivalent work experience related to Structured Wiring noted previously. Certifications Preferred: Relevant certifications in Network+, project management, or relevant technologies ITIL Foundation certification (or higher) a plus, Project Management certification desirable OSHA Certification Experience Summary: At least 7 years of Telephony, Networking, and low voltage cabling At least 3 years project coordination Required Experience Project coordination and leadership Networking working knowledge WIFI functionality working knowledge Internet service provider working knowledge Telephony working knowledge Low voltage wiring working knowledge MS Office Suite i.e. Visio, Excel, Power Point Preferred Experience Project management Network Engineering Telephony Engineering Structure cable installation, code and compliance experience Structure cable testing protocols Skills/Attributes Advance analytical and strategic thinking Ability to read and understand blueprints Strong understanding of building codes, fire regulations, and industry guidelines such ANSI/TIA standards Ability to manage quality Assurance through final walkthroughs and audits to guarantee all cable terminations, racks, and pathways meet quality specifications High Level knowledge of Networking, Resort Telephony systems and dependencies, along with a working knowledge of low voltage cabling Deep understanding of copper (Cat5e, Cat6, Cat6a) and fiber optic cabling standards Project Management Skills Prior experience participating in a team of Telephony, Networking and low voltage wiring with a track record of successfully validating and delivering high-quality products Interpersonal communication skills-ability to convey clear and concise information Able to work at a fast pace and encourage others to do so as well Highly self-motivated, requiring minimal oversight, and detail oriented with the ability to effectively prioritize and execute tasks and initiatives Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
11/14/2026
Full time
Position Summary As a member of the professional staff, contributes a high level of specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives. Generally, works with limited oversight, coordinating and executing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective administrators and work teams, and collaborating within their organization through reliable systems and processes. Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services. The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands. The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties. Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines. This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges. Proven success as a high-level team contributor in executing technical efficiency to support contact center technologies and resort PBX's is required. Job Summary The Infrastructure Wiring Lead Unified Communications is responsible for leading and executing assigned processes, standards, and technology activities in support of ensuring the Company's strategic direction related to Structured wiring projects at Resorts. This role serves as a senior technical subject matter expert for structured wiring and related unified communications infrastructure. The position collaborates with strategic vendors and business partners to understand business requirements by leading the development, refinement, and meeting all SLAs as required within this area of responsibility. This critical role reports directly to the Director of Unified Communications while working closely with Architecture & Construction, other IT disciplines, IT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements. Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Expected Contributions Works with the Architecture and Design team to coordinate and lead low voltage structured wiring projects, manage goals and priorities, resolves conflicting direction and serve as a key senior technical contributor for the A&C team on a day-to-day basis. Partners with internal business partners, vendors, and fellow teammates for supplier outcomes to ensure alignment and achievement of goals and objectives as they relate to the Structured Wiring scope. Leads and executes team and company standards and direction to exceed expectations for Corporate, Contact Center, and Structured Wiring. Responsible for proactively identifying and resolving moderate to complex technical and operational issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders. Works closely with A&C and Business Leadership, GT Leadership, IT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes. Leads the implementation of test strategies and manages related testing processes by introducing progressive testing concepts that focus on efficiency without sacrificing quality. Manages defect detection, documentation, escalation, and "confirmation of resolution" processes, ensuring that a standard approach is being followed throughout the larger Global Technology Team and that proper tooling and reporting mechanisms are in place. Leads refining repeatable and continually improving processes. Mature the team's capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality. Encourage a sense of accountability across the organization to foster a culture that "owns" all misses and uses them to drive future process improvements. Coordinates with internal and external resources to lead project activities and support the delivery of high-quality projects within time and budget. Manage vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services. Manages activities surrounding change management as needed to complete projects, including coordination of stakeholders, documentation of impacts, and communication of technical requirements. Assists, mentors and provides technical guidance to less senior associates in achieving business results by: Identifying opportunities to enhance the effectiveness of business processes. Providing training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution. Provides input into department operating plans contributing recommendations that improve delivery, quality, scalability, and service outcome. Recognizing and celebrating team successes. Works closely with enterprise business leaders and technology partners to gain support for the program vision and influence adoption. Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Structured Wiring at resorts. Proactively engages with business and provides proactive updates to leadership on open activities or escalations. Candidate Profile Education: BS/MS Degree in Engineering, Computer Science, or equivalent work experience related to Structured Wiring noted previously. Certifications Preferred: Relevant certifications in Network+, project management, or relevant technologies ITIL Foundation certification (or higher) a plus, Project Management certification desirable OSHA Certification Experience Summary: At least 7 years of Telephony, Networking, and low voltage cabling At least 3 years project coordination Required Experience Project coordination and leadership Networking working knowledge WIFI functionality working knowledge Internet service provider working knowledge Telephony working knowledge Low voltage wiring working knowledge MS Office Suite i.e. Visio, Excel, Power Point Preferred Experience Project management Network Engineering Telephony Engineering Structure cable installation, code and compliance experience Structure cable testing protocols Skills/Attributes Advance analytical and strategic thinking Ability to read and understand blueprints Strong understanding of building codes, fire regulations, and industry guidelines such ANSI/TIA standards Ability to manage quality Assurance through final walkthroughs and audits to guarantee all cable terminations, racks, and pathways meet quality specifications High Level knowledge of Networking, Resort Telephony systems and dependencies, along with a working knowledge of low voltage cabling Deep understanding of copper (Cat5e, Cat6, Cat6a) and fiber optic cabling standards Project Management Skills Prior experience participating in a team of Telephony, Networking and low voltage wiring with a track record of successfully validating and delivering high-quality products Interpersonal communication skills-ability to convey clear and concise information Able to work at a fast pace and encourage others to do so as well Highly self-motivated, requiring minimal oversight, and detail oriented with the ability to effectively prioritize and execute tasks and initiatives Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Yoh, A Day & Zimmermann Company
New York, New York
Job Description Solution Architect (Insurance - Group Benefits) Direct Hire Hybrid (NY/NJ/CT/PA) Seeking a Solution Architect to support a Group Benefits platform. This role is urgent and will prioritize candidates with recent, hands-on insurance domain experience and a proven track record architecting large-scale, business-critical systems in the insurance space-ideally tied to group benefits products and platforms. Work Location (Hybrid): 3 days/week onsite in New York, NY; Holmdel, NJ; Bethlehem, PA; or Stamford, CT Key Responsibilities Own product/team-level solution architecture and delivery architecture for a value stream supporting a Group Benefits insurance platform. Drive architecture & technology alignment-ensuring solutions map to business capabilities, product priorities, and platform direction. Design and document end-to-end solution architectures including application, integration, data, and infrastructure components. Partner with Product Owners and Tech Leads to align roadmaps, MVP scope, sequencing, and technical tradeoffs. Apply and enforce architecture standards, security requirements, and approved design patterns. Collaborate with architecture and platform teams to reuse enterprise capabilities and reduce duplication. Identify, manage, and help remove technical dependencies/impediments impacting delivery timelines. Provide hands-on guidance to teams on design quality, code structure, and implementation approaches. Lead proofs-of-concept for new capabilities; influence technology strategy, standards, and solution direction. Mentor engineers on architecture principles, design decisions, and problem-solving methods. Continuously improve platform design by reducing technical debt and simplifying solutions for scalability and delivery speed. Be available as needed for major production incidents impacting business operations. Required Qualifications Insurance domain experience is mandatory. Preference for Group Benefits (e.g., Life, Disability, Absence Management, Supplemental Health) platforms. Strong experience designing and delivering enterprise-scale solutions in complex environments. Demonstrated ability to architect systems that support high availability, resiliency, scalability, and operational excellence. Proven track record operating and evolving large-scale, business-critical systems within the insurance domain. Working knowledge of: Cloud platforms and services (public cloud + on-prem / hybrid) APIs, integration patterns, and data integration Modern application architecture approaches (service-based architectures, event-driven patterns, etc.) Experience working within Agile / product-based delivery models. Ability to balance speed, quality, risk, and long-term sustainability in technical decisions. Strong communication skills-able to translate technical concepts for product, engineering, and business stakeholders. Experience producing product-level and team-level design documentation. Familiarity with GenAI frameworks/tools and best practices (nice-to-have but valued Work Authorization Must be authorized to work in the United States. No sponsorship available. Estimated Min Rate : $126000.00 Estimated Max Rate : $180000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit -with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: -notice Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.
11/14/2026
Full time
Job Description Solution Architect (Insurance - Group Benefits) Direct Hire Hybrid (NY/NJ/CT/PA) Seeking a Solution Architect to support a Group Benefits platform. This role is urgent and will prioritize candidates with recent, hands-on insurance domain experience and a proven track record architecting large-scale, business-critical systems in the insurance space-ideally tied to group benefits products and platforms. Work Location (Hybrid): 3 days/week onsite in New York, NY; Holmdel, NJ; Bethlehem, PA; or Stamford, CT Key Responsibilities Own product/team-level solution architecture and delivery architecture for a value stream supporting a Group Benefits insurance platform. Drive architecture & technology alignment-ensuring solutions map to business capabilities, product priorities, and platform direction. Design and document end-to-end solution architectures including application, integration, data, and infrastructure components. Partner with Product Owners and Tech Leads to align roadmaps, MVP scope, sequencing, and technical tradeoffs. Apply and enforce architecture standards, security requirements, and approved design patterns. Collaborate with architecture and platform teams to reuse enterprise capabilities and reduce duplication. Identify, manage, and help remove technical dependencies/impediments impacting delivery timelines. Provide hands-on guidance to teams on design quality, code structure, and implementation approaches. Lead proofs-of-concept for new capabilities; influence technology strategy, standards, and solution direction. Mentor engineers on architecture principles, design decisions, and problem-solving methods. Continuously improve platform design by reducing technical debt and simplifying solutions for scalability and delivery speed. Be available as needed for major production incidents impacting business operations. Required Qualifications Insurance domain experience is mandatory. Preference for Group Benefits (e.g., Life, Disability, Absence Management, Supplemental Health) platforms. Strong experience designing and delivering enterprise-scale solutions in complex environments. Demonstrated ability to architect systems that support high availability, resiliency, scalability, and operational excellence. Proven track record operating and evolving large-scale, business-critical systems within the insurance domain. Working knowledge of: Cloud platforms and services (public cloud + on-prem / hybrid) APIs, integration patterns, and data integration Modern application architecture approaches (service-based architectures, event-driven patterns, etc.) Experience working within Agile / product-based delivery models. Ability to balance speed, quality, risk, and long-term sustainability in technical decisions. Strong communication skills-able to translate technical concepts for product, engineering, and business stakeholders. Experience producing product-level and team-level design documentation. Familiarity with GenAI frameworks/tools and best practices (nice-to-have but valued Work Authorization Must be authorized to work in the United States. No sponsorship available. Estimated Min Rate : $126000.00 Estimated Max Rate : $180000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit -with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: -notice Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.
