Job Description All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
11/14/2026
Full time
Job Description All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Job Description All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
11/14/2026
Full time
Job Description All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated PC Deployment Technician for a Full-Time position. Job Summary: The PC Deployment Technician must perform all duties for the WMATA PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and repairs and inventory tracking/asset management. Essential Functions: Responds to and diagnoses problems through discussion with users and hands-on assistance. Provides on-site support to end-users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to and closes tickets assigned to PC Deployment/Lifecycle Refresh. Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds contractual SLAs. Documents, tracks, and monitors all assigned work through tracking systems to ensure a timely resolution. (i.e.: ITSM tool- CA Service Desk, SharePoint, etc.) Provides targeted TIER 2 Support for applications and/or hardware issues that arise during an active WMATA PC Deployment Project Partner with Service Desk), Network Services Team, and the Desktop Engineering Team to resolve issues that may arise during a Lifecycle Refresh Project Provides 1 on 1 Customer Support to users that experience difficulties during a Lifecycle Refresh Project Make recommendations to the Agency Customer to increase efficiency and productivity. Performs Moves, Adds, and Changes Knowledge Requirements: Must possess a High School Diploma or equivalent. Must be able to pass a National Agency Background Investigation to receive a Public Trust Security Clearance. Must possess or obtain within 60 days of employment a Microsoft Office Specialist certification. (i.e.: Microsoft Office Specialist Outlook 2010) Must possess 1-3 years' experience with Deployment Projects requiring base image installation plus individual user-specific software loading. Must possess functional hardware troubleshooting skills and at least mid-level Windows 7/Windows 10 experience. Experience in configuring and deploying Windows 7 and Win 10 using an enterprise-class automated image-based method is preferred. (i.e.: SCCM/PXE, MDT, Ghost, etc.) Experience with Active Directory and SCCM preferred. Must be able to obtain an Original Equipment Manufacturer (OEM) Warranty Repair Certification. Must possess a strong understanding of written technical documentation. Must have excellent attention to detail, organizational and teamwork skills. Must possess excellent time management skills and be able to work effectively alone or as part of a team. Must be able to lift and move equipment weighing up to 50 lbs. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/14/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated PC Deployment Technician for a Full-Time position. Job Summary: The PC Deployment Technician must perform all duties for the WMATA PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and repairs and inventory tracking/asset management. Essential Functions: Responds to and diagnoses problems through discussion with users and hands-on assistance. Provides on-site support to end-users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to and closes tickets assigned to PC Deployment/Lifecycle Refresh. Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds contractual SLAs. Documents, tracks, and monitors all assigned work through tracking systems to ensure a timely resolution. (i.e.: ITSM tool- CA Service Desk, SharePoint, etc.) Provides targeted TIER 2 Support for applications and/or hardware issues that arise during an active WMATA PC Deployment Project Partner with Service Desk), Network Services Team, and the Desktop Engineering Team to resolve issues that may arise during a Lifecycle Refresh Project Provides 1 on 1 Customer Support to users that experience difficulties during a Lifecycle Refresh Project Make recommendations to the Agency Customer to increase efficiency and productivity. Performs Moves, Adds, and Changes Knowledge Requirements: Must possess a High School Diploma or equivalent. Must be able to pass a National Agency Background Investigation to receive a Public Trust Security Clearance. Must possess or obtain within 60 days of employment a Microsoft Office Specialist certification. (i.e.: Microsoft Office Specialist Outlook 2010) Must possess 1-3 years' experience with Deployment Projects requiring base image installation plus individual user-specific software loading. Must possess functional hardware troubleshooting skills and at least mid-level Windows 7/Windows 10 experience. Experience in configuring and deploying Windows 7 and Win 10 using an enterprise-class automated image-based method is preferred. (i.e.: SCCM/PXE, MDT, Ghost, etc.) Experience with Active Directory and SCCM preferred. Must be able to obtain an Original Equipment Manufacturer (OEM) Warranty Repair Certification. Must possess a strong understanding of written technical documentation. Must have excellent attention to detail, organizational and teamwork skills. Must possess excellent time management skills and be able to work effectively alone or as part of a team. Must be able to lift and move equipment weighing up to 50 lbs. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Key Responsibilities Provide Level 1 technical support for faculty, staff, and students. Troubleshoot Windows computers, laptops, Chromebooks, printers, and classroom technology. Assist with Microsoft 365 applications, including Outlook, Teams, Word, and Excel. Support user account creation, password resets, and basic Active Directory/Microsoft Entra ID administration. Troubleshoot basic network connectivity, Wi-Fi, and internet access issues. Install, configure, and maintain computers, software, and peripherals. Support classroom technology, including interactive displays, projectors, and audiovisual equipment. Document technical issues, troubleshooting steps, and resolutions in the helpdesk ticketing system. Assist with device deployment, inventory management, and equipment replacement. Escalate complex technical issues to senior IT personnel when necessary. Follow established cybersecurity policies and help protect sensitive student and staff information. Assist with school events requiring technology or audiovisual support.
11/14/2026
Full time
Key Responsibilities Provide Level 1 technical support for faculty, staff, and students. Troubleshoot Windows computers, laptops, Chromebooks, printers, and classroom technology. Assist with Microsoft 365 applications, including Outlook, Teams, Word, and Excel. Support user account creation, password resets, and basic Active Directory/Microsoft Entra ID administration. Troubleshoot basic network connectivity, Wi-Fi, and internet access issues. Install, configure, and maintain computers, software, and peripherals. Support classroom technology, including interactive displays, projectors, and audiovisual equipment. Document technical issues, troubleshooting steps, and resolutions in the helpdesk ticketing system. Assist with device deployment, inventory management, and equipment replacement. Escalate complex technical issues to senior IT personnel when necessary. Follow established cybersecurity policies and help protect sensitive student and staff information. Assist with school events requiring technology or audiovisual support.
Bilingual Spanish/English This position is open to candidates in the Metro Detroit, Michigan area, or the Roswell, Georgia area. The position will require up to 3 weeks of on site training, then will transition into a hybrid role. Once training concludes, expect 2/3 days per week on site. This is Provide professional end-user support via telephone, email or web submits. Provide restorative or maintenance actions to resolve end-user problems. Responds to end-user problems based on standard procedures. Track incidents and calls, including but not limited to, entering data into the database timely and accurately. Ticket Dispatcher - Responsible in distributing tickets in the queue and checking ageing tickets. Process P1/P2 tickets - Issue that needs immediate assistance Bachelor's degree or vocational in IT-related courses is a plus. Minimum of completed two (2) years in college or has finished a Diploma/Certificate course. Must have at least 2 years Technical Support experience Excellent in oral and written English communication. Excellent customer service skills. Must consistently meet or exceed the required performance criteria. Able and willing to make several calls a day when necessary. Familiarity and good working knowledge in PC hardware and software troubleshooting. Prior Software Application support (e.g. Outlook, etc.) experience is a plus. Prior BPO experience in Technical Support is a plus. Familiarity with ticketing system, a strong advantage. Shift flexibility and schedule adherence are required for the position. TECHNICAL SUMMARY Software Hardware Active Directory Dell Okta HP Citrix Cisco Meraki Office365 Verifone Payment Devices ServiceNow Samsung Webex Teams Apple Webex Meetings 8x8 VoIP Phones Workday Polycom Adobe Yealink PowerBI Honeywell Salesforce WorkspaceONE (Airwatch) InTune Android iOS
11/14/2026
Full time
Bilingual Spanish/English This position is open to candidates in the Metro Detroit, Michigan area, or the Roswell, Georgia area. The position will require up to 3 weeks of on site training, then will transition into a hybrid role. Once training concludes, expect 2/3 days per week on site. This is Provide professional end-user support via telephone, email or web submits. Provide restorative or maintenance actions to resolve end-user problems. Responds to end-user problems based on standard procedures. Track incidents and calls, including but not limited to, entering data into the database timely and accurately. Ticket Dispatcher - Responsible in distributing tickets in the queue and checking ageing tickets. Process P1/P2 tickets - Issue that needs immediate assistance Bachelor's degree or vocational in IT-related courses is a plus. Minimum of completed two (2) years in college or has finished a Diploma/Certificate course. Must have at least 2 years Technical Support experience Excellent in oral and written English communication. Excellent customer service skills. Must consistently meet or exceed the required performance criteria. Able and willing to make several calls a day when necessary. Familiarity and good working knowledge in PC hardware and software troubleshooting. Prior Software Application support (e.g. Outlook, etc.) experience is a plus. Prior BPO experience in Technical Support is a plus. Familiarity with ticketing system, a strong advantage. Shift flexibility and schedule adherence are required for the position. TECHNICAL SUMMARY Software Hardware Active Directory Dell Okta HP Citrix Cisco Meraki Office365 Verifone Payment Devices ServiceNow Samsung Webex Teams Apple Webex Meetings 8x8 VoIP Phones Workday Polycom Adobe Yealink PowerBI Honeywell Salesforce WorkspaceONE (Airwatch) InTune Android iOS
This position is open to candidates in the Metro Detroit, Michigan area, or the Roswell, Georgia area. It requires up to 3 weeks of on site training and will transition into a hybrid position spending 2/3 days per week on site. Provide professional end-user support via telephone, email or web submits. Provide restorative or maintenance actions to resolve end-user problems. Responds to end-user problems based on standard procedures. Track incidents and calls, including but not limited to, entering data into the database timely and accurately. Ticket Dispatcher - Responsible in distributing tickets in the queue and checking ageing tickets. Process P1/P2 tickets - Issue that needs immediate assistance Bachelor's degree or vocational in IT-related courses is a plus. Minimum of completed two (2) years in college or has finished a Diploma/Certificate course. Must have at least 2+ years Technical Support experience Excellent in oral and written English communication. Excellent customer service skills. Must consistently meet or exceed the required performance criteria. Able and willing to make several calls a day when necessary. Familiarity and good working knowledge in PC hardware and software troubleshooting. Prior Software Application support (e.g. Outlook, etc.) experience is a plus. Prior BPO experience in Technical Support is a plus. Familiarity with ticketing system, a strong advantage. Shift flexibility and schedule adherence are required for the position. TECHNICAL SUMMARY Software Hardware Active Directory Dell Okta HP Citrix Cisco Meraki Office365 Verifone Payment Devices ServiceNow Samsung Webex Teams Apple Webex Meetings 8x8 VoIP Phones Workday Polycom Adobe Yealink PowerBI Honeywell Salesforce WorkspaceONE (Airwatch) InTune Android iOS
11/14/2026
Full time
This position is open to candidates in the Metro Detroit, Michigan area, or the Roswell, Georgia area. It requires up to 3 weeks of on site training and will transition into a hybrid position spending 2/3 days per week on site. Provide professional end-user support via telephone, email or web submits. Provide restorative or maintenance actions to resolve end-user problems. Responds to end-user problems based on standard procedures. Track incidents and calls, including but not limited to, entering data into the database timely and accurately. Ticket Dispatcher - Responsible in distributing tickets in the queue and checking ageing tickets. Process P1/P2 tickets - Issue that needs immediate assistance Bachelor's degree or vocational in IT-related courses is a plus. Minimum of completed two (2) years in college or has finished a Diploma/Certificate course. Must have at least 2+ years Technical Support experience Excellent in oral and written English communication. Excellent customer service skills. Must consistently meet or exceed the required performance criteria. Able and willing to make several calls a day when necessary. Familiarity and good working knowledge in PC hardware and software troubleshooting. Prior Software Application support (e.g. Outlook, etc.) experience is a plus. Prior BPO experience in Technical Support is a plus. Familiarity with ticketing system, a strong advantage. Shift flexibility and schedule adherence are required for the position. TECHNICAL SUMMARY Software Hardware Active Directory Dell Okta HP Citrix Cisco Meraki Office365 Verifone Payment Devices ServiceNow Samsung Webex Teams Apple Webex Meetings 8x8 VoIP Phones Workday Polycom Adobe Yealink PowerBI Honeywell Salesforce WorkspaceONE (Airwatch) InTune Android iOS
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Provide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the Network What do you need to succeed? 3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10 Experience troubleshooting and replacing hardware on Lenovo PCs Experience using Active Directory Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client Experience troubleshooting wireless connectivity issues Quality Customer Service skills VPN experience. Experience with basic hardware printer support Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making. What do you need to succeed? 1+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10 Experience troubleshooting and replacing hardware on Lenovo PCs Experience using Active Directory Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client Experience troubleshooting wireless connectivity issues Quality Customer Service skills VPN experience. Experience with basic hardware printer support Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP
11/14/2026
Full time
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Provide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the Network What do you need to succeed? 3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10 Experience troubleshooting and replacing hardware on Lenovo PCs Experience using Active Directory Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client Experience troubleshooting wireless connectivity issues Quality Customer Service skills VPN experience. Experience with basic hardware printer support Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making. What do you need to succeed? 1+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10 Experience troubleshooting and replacing hardware on Lenovo PCs Experience using Active Directory Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client Experience troubleshooting wireless connectivity issues Quality Customer Service skills VPN experience. Experience with basic hardware printer support Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP
Who we are For 35+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 30,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. Job Description Provide Windows, software, and hardware support, onsite in a corporate environment Stage, provision, and deploy IT machines to end users following best business practices Configure, troubleshoot, and deploy mobile devices & other audio/ visual equipment Troubleshoot VPN and VDI connectivity Follow appropriate KB articles Manage workload via ticketing software or Non-ticket Tracker Prioritize and complete work in a group and independently with minimal supervision Communicate technical information to non-technical audiences Smart Hands remote support for offsite resolver groups Inventory management of IT assets including asset auditing Other duties as assigned Requirements 1 year onsite or helpdesk support or equivalent experience Excellent troubleshooting capability Ability to maintain composure while handling challenging, dynamic, rapid-response support Experience with Microsoft Office/ Office 365 suite Ability to walk, bend, stand for prolonged periods of time, and lift equipment up to 50 pounds Maintain neat and professional work area and appearance in compliance with site policies Demonstrate a high level of professionalism and strong personal interaction skills High School Diploma or equivalent Maintain valid driver's license Ability to pass standard panel drug screening and background check Adhere to assigned shift schedule What you'll get Work with brilliant minds, often within a global capacity Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making;
11/14/2026
Full time
Who we are For 35+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 30,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. Job Description Provide Windows, software, and hardware support, onsite in a corporate environment Stage, provision, and deploy IT machines to end users following best business practices Configure, troubleshoot, and deploy mobile devices & other audio/ visual equipment Troubleshoot VPN and VDI connectivity Follow appropriate KB articles Manage workload via ticketing software or Non-ticket Tracker Prioritize and complete work in a group and independently with minimal supervision Communicate technical information to non-technical audiences Smart Hands remote support for offsite resolver groups Inventory management of IT assets including asset auditing Other duties as assigned Requirements 1 year onsite or helpdesk support or equivalent experience Excellent troubleshooting capability Ability to maintain composure while handling challenging, dynamic, rapid-response support Experience with Microsoft Office/ Office 365 suite Ability to walk, bend, stand for prolonged periods of time, and lift equipment up to 50 pounds Maintain neat and professional work area and appearance in compliance with site policies Demonstrate a high level of professionalism and strong personal interaction skills High School Diploma or equivalent Maintain valid driver's license Ability to pass standard panel drug screening and background check Adhere to assigned shift schedule What you'll get Work with brilliant minds, often within a global capacity Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making;
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Provide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the Network Position performing client-site servicing, repair, and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking. Developed knowledge and skills through formal training and considerable work experience. Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from the accepted practice. Attendance and schedule adherence are requirements of this position. Providing hardware/software support services to on-site clients, including break/fix.Implementing virus detection and eradication procedures.Diagnosing end-user system failures and implementing repair solutions.Diagnosing printer and other peripheral device failures and implementing repair solutions.Troubleshooting network devices to ensure connectivity from the PC to the Network.Providing installation and upgrading services for hardware and software.Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs. Setup and troubleshooting audio/video equipment such as projectors and video conference equipment
11/14/2026
Full time
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Provide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the Network Position performing client-site servicing, repair, and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking. Developed knowledge and skills through formal training and considerable work experience. Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from the accepted practice. Attendance and schedule adherence are requirements of this position. Providing hardware/software support services to on-site clients, including break/fix.Implementing virus detection and eradication procedures.Diagnosing end-user system failures and implementing repair solutions.Diagnosing printer and other peripheral device failures and implementing repair solutions.Troubleshooting network devices to ensure connectivity from the PC to the Network.Providing installation and upgrading services for hardware and software.Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs. Setup and troubleshooting audio/video equipment such as projectors and video conference equipment
Job Description Service Pod Manager Full Time Exempt - On-site (Nashville) Reports to: Vice President of Service Job Summary Under the supervision of the Vice President of Service, the Service Pod Manager is responsible for overseeing the daily operations of the help desk team, ensuring excellent service delivery and customer satisfaction. The Service Pod Manager plays a crucial role in managing and mentoring the help desk staff, optimizing processes, and maintaining high-quality white glove standards. Key Responsibilities • Supervise Pod Field Technicians: Lead and supervise the pod's help desk team, ensuring smooth operations, and exceptional customer support. Plan, organize, and direct the work of help desk support staff, schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties. • Team Management: Manage the performance, development, and training of help desk technicians, ensuring they have the necessary skills and knowledge to provide excellent support. • Incident Management: Oversee the timely and effective resolution of customer incidents, ensuring that SLAs and response time targets are met. • Customer Relationship Management: Foster positive relationships with customers by providing exceptional service, addressing their concerns, and ensuring their satisfaction by maintaining a 98% CSAT score. • Process Improvement: Continuously assess and optimize help desk processes, workflows, and tools to enhance efficiency and service quality. • Metrics and Reporting: Monitor and analyze help desk performance metrics, generate reports, and provide insights to management, identifying trends and areas for improvement. • Escalation Management: Handle and resolve escalated customer issues, ensuring proper communication, follow-up, and timely resolution. • Collaboration: Collaborate with cross-functional teams, including client relations, project managers, technicians, and engineers, to ensure efficient service delivery and problem resolution. • Documentation and Knowledge Base: Assist in the creation and maintenance of help desk documentation, knowledge base articles, and standard operating procedures (SOPs). • Stay Current: Keep up to date with industry trends, best practices, and emerging technologies to enhance the help desk team's skills and knowledge. • Perform related duties as assigned by the Vice President of Service, or a member of leadership as situations or as the needs dictate. Requirements • Technical Skills: Strong knowledge of IT systems, networks, and infrastructure, as well as experience with help desk software and ticketing systems. 3-5 years' experience in IT support or help desk roles and experience in a supervisory or leadership position within a help desk environment is highly desirable. • Leadership Skills: Ability to lead, mentor, and motivate a team, and drive performance and results. • Customer Focus: Excellent customer service skills with a commitment to ensuring customer satisfaction. • Problem-Solving: Strong analytical and problem-solving abilities, with the capacity to handle complex issues and make informed decisions. • Communication: Exceptional verbal and written communication skills, with the ability to effectively communicate technical information to non-technical users. • Time Management: Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. • Certifications: Relevant certifications such as MCITP, MCP, CCNA/CCDA/CCNP, Project+, Network
11/14/2026
Full time
Job Description Service Pod Manager Full Time Exempt - On-site (Nashville) Reports to: Vice President of Service Job Summary Under the supervision of the Vice President of Service, the Service Pod Manager is responsible for overseeing the daily operations of the help desk team, ensuring excellent service delivery and customer satisfaction. The Service Pod Manager plays a crucial role in managing and mentoring the help desk staff, optimizing processes, and maintaining high-quality white glove standards. Key Responsibilities • Supervise Pod Field Technicians: Lead and supervise the pod's help desk team, ensuring smooth operations, and exceptional customer support. Plan, organize, and direct the work of help desk support staff, schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties. • Team Management: Manage the performance, development, and training of help desk technicians, ensuring they have the necessary skills and knowledge to provide excellent support. • Incident Management: Oversee the timely and effective resolution of customer incidents, ensuring that SLAs and response time targets are met. • Customer Relationship Management: Foster positive relationships with customers by providing exceptional service, addressing their concerns, and ensuring their satisfaction by maintaining a 98% CSAT score. • Process Improvement: Continuously assess and optimize help desk processes, workflows, and tools to enhance efficiency and service quality. • Metrics and Reporting: Monitor and analyze help desk performance metrics, generate reports, and provide insights to management, identifying trends and areas for improvement. • Escalation Management: Handle and resolve escalated customer issues, ensuring proper communication, follow-up, and timely resolution. • Collaboration: Collaborate with cross-functional teams, including client relations, project managers, technicians, and engineers, to ensure efficient service delivery and problem resolution. • Documentation and Knowledge Base: Assist in the creation and maintenance of help desk documentation, knowledge base articles, and standard operating procedures (SOPs). • Stay Current: Keep up to date with industry trends, best practices, and emerging technologies to enhance the help desk team's skills and knowledge. • Perform related duties as assigned by the Vice President of Service, or a member of leadership as situations or as the needs dictate. Requirements • Technical Skills: Strong knowledge of IT systems, networks, and infrastructure, as well as experience with help desk software and ticketing systems. 3-5 years' experience in IT support or help desk roles and experience in a supervisory or leadership position within a help desk environment is highly desirable. • Leadership Skills: Ability to lead, mentor, and motivate a team, and drive performance and results. • Customer Focus: Excellent customer service skills with a commitment to ensuring customer satisfaction. • Problem-Solving: Strong analytical and problem-solving abilities, with the capacity to handle complex issues and make informed decisions. • Communication: Exceptional verbal and written communication skills, with the ability to effectively communicate technical information to non-technical users. • Time Management: Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. • Certifications: Relevant certifications such as MCITP, MCP, CCNA/CCDA/CCNP, Project+, Network
Pay Range: $20.00hr - $25.00hr Job Overview: Four or more years of experience supporting and managing network infrastructure and network-related devices. Experienced in racking, stacking, cabling, and decommissioning network hardware devices. Experienced in Site Services support for console and remote network device maintenance. IT and telecoms experience with routing, switching, firewalls, WiFi, IP Telephony (IPT), and Radio Frequency (RF) equipment such as microwave radios, cellular nodes, and very-small-aperture terminals (VSATs). Responsibilities: Respond to ServiceNow incident tickets. Perform patching cable installation and recovery. Install power leads. Install, remove, or swap equipment. Locate and identify network circuits and tag the demarcation location. Provide escort services for third-party vendors or subcontractors wherever support is being provided. Adhere to risk management processes, including conducting walkthroughs, managing work permits, handling change management, attending safety training, and reporting incidents. Comply with audit requirements, information protection requirements, security requirements, and standards detailing physical access management and operational excellence. Troubleshoot and patch power cables. Identify switch port locations. Ping key devices and perform DNS lookups. Troubleshoot, install, and remove equipment or components while performing visual checks for hardware failure lights, console error messages, power status, and hardware labels. Assist with the identification and reporting of communications room environmental issues, such as lack of cooling or water leaks. Perform IMAC activities for end-user business LAN and voice devices. Adhere to established change management procedures and practices. Monitor and respond to emergency conditions affecting operations to the extent that services can be safely provided. Adhere to Business Continuity Plans and Disaster Recovery Plans. Provide smart-hands support for telecommunications infrastructure, including fiber optic and copper cable installation, maintenance, troubleshooting, and repair. Support WiFi and BLE systems. Install, maintain, troubleshoot, and repair microwave systems. Install, maintain, troubleshoot, and repair radio systems including HF, VHF, UHF, 2-way, and radar. Install, maintain, troubleshoot, and repair VSAT systems. Support cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, and LTE-M. Support low-power WAN (lpWAN) systems such as LoRaWAN. Support other IIoT and OT systems. Deploy prewired solar panel and battery power systems at ground level, performing visual low-maintenance checks, troubleshooting, and repairs. Perform IP Telephony (IPT) installations at end-user locations. Install, maintain, troubleshoot, and repair specialty telecoms systems such as CCTV, PAGA, Intercom, and Fire/Intruder Alarm systems, specifically for remote sites and offshore. Work cooperatively and collaboratively across organizations, including Design and Engineering Teams, Global IT Service Desk, IT Operations Center (ITOC), telecommunication vendors, and managed service providers to restore services. Support IT and telecoms requirements for Business Units, Major Capital Projects, and Merger, Acquisition, and Divestiture projects as guided by the network team. Participate in Root Cause Analysis post-incidents as requested. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $20.00hr - $25.00hr Job Overview: Four or more years of experience supporting and managing network infrastructure and network-related devices. Experienced in racking, stacking, cabling, and decommissioning network hardware devices. Experienced in Site Services support for console and remote network device maintenance. IT and telecoms experience with routing, switching, firewalls, WiFi, IP Telephony (IPT), and Radio Frequency (RF) equipment such as microwave radios, cellular nodes, and very-small-aperture terminals (VSATs). Responsibilities: Respond to ServiceNow incident tickets. Perform patching cable installation and recovery. Install power leads. Install, remove, or swap equipment. Locate and identify network circuits and tag the demarcation location. Provide escort services for third-party vendors or subcontractors wherever support is being provided. Adhere to risk management processes, including conducting walkthroughs, managing work permits, handling change management, attending safety training, and reporting incidents. Comply with audit requirements, information protection requirements, security requirements, and standards detailing physical access management and operational excellence. Troubleshoot and patch power cables. Identify switch port locations. Ping key devices and perform DNS lookups. Troubleshoot, install, and remove equipment or components while performing visual checks for hardware failure lights, console error messages, power status, and hardware labels. Assist with the identification and reporting of communications room environmental issues, such as lack of cooling or water leaks. Perform IMAC activities for end-user business LAN and voice devices. Adhere to established change management procedures and practices. Monitor and respond to emergency conditions affecting operations to the extent that services can be safely provided. Adhere to Business Continuity Plans and Disaster Recovery Plans. Provide smart-hands support for telecommunications infrastructure, including fiber optic and copper cable installation, maintenance, troubleshooting, and repair. Support WiFi and BLE systems. Install, maintain, troubleshoot, and repair microwave systems. Install, maintain, troubleshoot, and repair radio systems including HF, VHF, UHF, 2-way, and radar. Install, maintain, troubleshoot, and repair VSAT systems. Support cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, and LTE-M. Support low-power WAN (lpWAN) systems such as LoRaWAN. Support other IIoT and OT systems. Deploy prewired solar panel and battery power systems at ground level, performing visual low-maintenance checks, troubleshooting, and repairs. Perform IP Telephony (IPT) installations at end-user locations. Install, maintain, troubleshoot, and repair specialty telecoms systems such as CCTV, PAGA, Intercom, and Fire/Intruder Alarm systems, specifically for remote sites and offshore. Work cooperatively and collaboratively across organizations, including Design and Engineering Teams, Global IT Service Desk, IT Operations Center (ITOC), telecommunication vendors, and managed service providers to restore services. Support IT and telecoms requirements for Business Units, Major Capital Projects, and Merger, Acquisition, and Divestiture projects as guided by the network team. Participate in Root Cause Analysis post-incidents as requested. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Great Wolf Lodge is seeking an IT Technician to support resort technology systems that keep our family water park and lodge running smoothly. In this guest-focused, team-oriented role, you'll install, configure, and troubleshoot hardware, software, POS systems, and networking devices across the property. You'll respond to help desk tickets, support Wi-Fi and printer issues, and assist with system upgrades and backups. Collaborating closely with operations, you'll help maintain secure, reliable systems so pack members can deliver safe, memorable experiences to every family, every day. Responsibilities Install, configure, and maintain PCs, peripherals, and mobile devices across the resort Support POS, ticketing, and front-desk systems to minimize downtime Respond to and resolve help desk tickets in a timely, guest-focused manner Troubleshoot network connectivity, Wi-Fi, and printer issues Assist with user account management, permissions, and password resets Perform routine system updates, patches, and backups Document incidents, resolutions, and asset inventory accurately Collaborate with operations and attractions teams on technology needs Escalate complex issues to senior IT staff or vendors as needed Follow security, safety, and data protection policies and procedures Required Skills Hardware installation and troubleshooting Windows desktop support Basic networking (TCP/IP, Wi-Fi, switches) Help desk ticketing systems User account and permission management POS system support Printer and peripheral configuration System updates and patching Incident documentation Customer service and communication
11/14/2026
Full time
Great Wolf Lodge is seeking an IT Technician to support resort technology systems that keep our family water park and lodge running smoothly. In this guest-focused, team-oriented role, you'll install, configure, and troubleshoot hardware, software, POS systems, and networking devices across the property. You'll respond to help desk tickets, support Wi-Fi and printer issues, and assist with system upgrades and backups. Collaborating closely with operations, you'll help maintain secure, reliable systems so pack members can deliver safe, memorable experiences to every family, every day. Responsibilities Install, configure, and maintain PCs, peripherals, and mobile devices across the resort Support POS, ticketing, and front-desk systems to minimize downtime Respond to and resolve help desk tickets in a timely, guest-focused manner Troubleshoot network connectivity, Wi-Fi, and printer issues Assist with user account management, permissions, and password resets Perform routine system updates, patches, and backups Document incidents, resolutions, and asset inventory accurately Collaborate with operations and attractions teams on technology needs Escalate complex issues to senior IT staff or vendors as needed Follow security, safety, and data protection policies and procedures Required Skills Hardware installation and troubleshooting Windows desktop support Basic networking (TCP/IP, Wi-Fi, switches) Help desk ticketing systems User account and permission management POS system support Printer and peripheral configuration System updates and patching Incident documentation Customer service and communication
55 CAE Civil Aviation Training Solutions Inc
River Falls, Wisconsin
All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See CAE Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
11/13/2026
Full time
All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See CAE Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
55 CAE Civil Aviation Training Solutions Inc
Hudson, Wisconsin
All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See CAE Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
11/13/2026
Full time
All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See CAE Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Provide dedicated Tier 2 IT support to CMS executive leadership, troubleshooting computers, mobile devices, software, peripherals, connectivity, and conference room systems. Manage service requests, document resolutions, coordinate with technical teams, and help maintain reliable, secure executive technology operations. This is a full-time onsite position in Washington, DC. Responsibilities Provide onsite and remote Tier 2 technical support to executive leadership and senior government officials. Install, configure, troubleshoot, and maintain computers, mobile devices, printers, software, and teleconferencing equipment. Diagnose hardware, software, connectivity, and application issues; perform root cause analysis and escalate complex problems. Manage incidents and service requests in Service Now or similar ITSM tools, documenting work and meeting service-level agreements. Conduct executive support walkthroughs, provide technical assistance and training, and monitor equipment proactively. Collaborate with technical teams, vendors, and stakeholders to resolve issues and improve service delivery. Required Skills Microsoft Windows Microsoft 365 Microsoft Office applications Outlook Visio Microsoft Project Group Policy Apple i Pads, Mac Books, and i Phones Desktop and laptop hardware troubleshooting Service Now and ITSM platforms
11/13/2026
Full time
Provide dedicated Tier 2 IT support to CMS executive leadership, troubleshooting computers, mobile devices, software, peripherals, connectivity, and conference room systems. Manage service requests, document resolutions, coordinate with technical teams, and help maintain reliable, secure executive technology operations. This is a full-time onsite position in Washington, DC. Responsibilities Provide onsite and remote Tier 2 technical support to executive leadership and senior government officials. Install, configure, troubleshoot, and maintain computers, mobile devices, printers, software, and teleconferencing equipment. Diagnose hardware, software, connectivity, and application issues; perform root cause analysis and escalate complex problems. Manage incidents and service requests in Service Now or similar ITSM tools, documenting work and meeting service-level agreements. Conduct executive support walkthroughs, provide technical assistance and training, and monitor equipment proactively. Collaborate with technical teams, vendors, and stakeholders to resolve issues and improve service delivery. Required Skills Microsoft Windows Microsoft 365 Microsoft Office applications Outlook Visio Microsoft Project Group Policy Apple i Pads, Mac Books, and i Phones Desktop and laptop hardware troubleshooting Service Now and ITSM platforms
55 CAE Civil Aviation Training Solutions Inc
Minneapolis, Minnesota
All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See CAE Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
11/13/2026
Full time
All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See CAE Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
55 CAE Civil Aviation Training Solutions Inc
Saint Paul, Minnesota
All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See CAE Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
11/13/2026
Full time
All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See CAE Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Job Description Job Description 11AKRFTH Abou t Arcticom, LLC Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: RF Technician Location - Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Install and service UHF/VHF, DAS, microwave, and other wireless communication systems. Program basic and mid-level code plugs for two-way radios and related equipment. Perform mobile radio installations, troubleshooting, and repairs. Recommend appropriate equipment and solutions to meet customer needs. Support the sales process through technical expertise and customer communications. Some regional travel and on-call hours are required. Required (Minimum Necessary) Qualifications Education Requirements: Associate degree in Electronics or IT (or equivalent experience). Level of Experience Requirements: Hands-on experience installing, programming, troubleshooting, and repairing RF equipment and two-way radio systems. Valid Driver's License. Knowledge, Skills, Abilities, and Other Characteristics Proficiency in RF system configuration, maintenance, and troubleshooting. Strong technical and analytical problem-solving skills. Effective verbal and written communication skills with both technical and non-technical Preferred RF Certification (e.g., ETA, NARTE, or equivalent). IP networking experience. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to lift 60+ lbs., work at heights up to 150 ft, and operate lifts/forklifts. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The Work Environment section helps candidates understand the physical and cultural setting of the role. When completing this section, include details that accurately reflect the conditions employees will experience. Keep it clear, factual, and complaint. If multiple environments occur throughout the lifecycle of this role, please make sure that is clear in this section. Physical Setting: Office environment with periodic customer site visits and field work. Schedule and Flexibility: Standard hours (8am to 5pm) with occasional after-hours, on-call, and travel to remote or field locations. Other Pertinent Work Details: Drug screen, MVR, and background checks required. BSNC Shareholder Preference applies. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
11/12/2026
Full time
Job Description Job Description 11AKRFTH Abou t Arcticom, LLC Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: RF Technician Location - Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Install and service UHF/VHF, DAS, microwave, and other wireless communication systems. Program basic and mid-level code plugs for two-way radios and related equipment. Perform mobile radio installations, troubleshooting, and repairs. Recommend appropriate equipment and solutions to meet customer needs. Support the sales process through technical expertise and customer communications. Some regional travel and on-call hours are required. Required (Minimum Necessary) Qualifications Education Requirements: Associate degree in Electronics or IT (or equivalent experience). Level of Experience Requirements: Hands-on experience installing, programming, troubleshooting, and repairing RF equipment and two-way radio systems. Valid Driver's License. Knowledge, Skills, Abilities, and Other Characteristics Proficiency in RF system configuration, maintenance, and troubleshooting. Strong technical and analytical problem-solving skills. Effective verbal and written communication skills with both technical and non-technical Preferred RF Certification (e.g., ETA, NARTE, or equivalent). IP networking experience. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to lift 60+ lbs., work at heights up to 150 ft, and operate lifts/forklifts. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The Work Environment section helps candidates understand the physical and cultural setting of the role. When completing this section, include details that accurately reflect the conditions employees will experience. Keep it clear, factual, and complaint. If multiple environments occur throughout the lifecycle of this role, please make sure that is clear in this section. Physical Setting: Office environment with periodic customer site visits and field work. Schedule and Flexibility: Standard hours (8am to 5pm) with occasional after-hours, on-call, and travel to remote or field locations. Other Pertinent Work Details: Drug screen, MVR, and background checks required. BSNC Shareholder Preference applies. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
