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Job Description Job Description TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary The Telecom Field Technician will be based out of our Texas market and will be responsible for providing on-site client installation, repairs, and maintenance of their equipment. This position requires the individual to be prompt and reliable, have superior support skills and excellent communication. They should possess a demonstrated history of achieving high levels of client satisfaction and is motivated to provide superior service. Currently hiring 1 open position. Responsibilities Responsible for all network field activity on Vero Broadband network. Install and test new customer services in residential or business locations. Fiber splicing Troubleshoot and resolve network outages and issues. Preform job responsibilities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather) Climb and work at elevations (e.g., from ladders, lift trucks) exceeding 18 feet. Read and interpret Network Diagrams and/or detailed instructions. Operate a company vehicle in accordance with safe driving practices. Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls. Provide excellent customer service. CORE COMPETENCIES There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation. Required Qualifications Experience with installing & handling various fiber optic cable types including single mode & multimode. Willingness to work in confined spaces, if necessary. Keen attention to detail and adherence to established standards. Powerful sense of accountability for safety, quality, and productivity Openness and availability to work flexible long hours, based on project requirements. Able to lift up to 50lbs and can carry a ladder. Must have a valid driver's license with a clean driving record Preferred Qualifications Two (2) years Fiber Optic and Cat6 Cable Installation Experience configuring wireless equipment such as Ubiquiti, Cambium and Nokia. Job Details and Physical Requirements This role requires extensive travel with the ability to travel to various locations to perform job duties. Travel schedules may be predictable, or variable depending on the needs of the project and may take short trips, longer trips, or extended stays depending on the needs of the project. A company vehicle is provided. Must be authorized to work in the United States. Must be able to pass a background check and MVR screen. This is a nonexempt position. This is a full-time position. This is a staff position. This position is located in our Texas markets. The schedule for this position is variable and may require night or weekend availability as needed to fulfill the core duties of the role. This position requires the ability to work outdoors in various extreme weather conditions, such as extreme heat or cold, rain or snow. This position requires the ability to stand, walk, and climb on uneven surfaces and ladders for extended periods of time. This position requires the ability to lift and carry heavy equipment or materials, up to 50 lbs. This position requires the ability to operate heavy machinery, such as forklifts, aerial lifts, and telehandlers. This position requires the ability to wear personal protective equipment, such as hard hats, safety glasses and steel-toed boots. This position requires the ability to crouch and stand in undefined positions in narrow spaces to operate machinery or manufacturing machines. Extensive Travel - 50%. Heavy travel required: Able to travel to various locations to perform job duties. Travel schedules may be predictable or variable depending on the project. This position may require you to take short trips, longer trips, or extended stays, depending on the needs of the project. COMPENSATION, BENEFITS AND ADDITIONAL INFORMATION The anticipated annual salary/hourly range for this position is $22.00 - $28.00per year/hour. Final compensation will be determined based on factors such as the candidate's experience, skills, and internal equity. This position may be eligible for an annual discretionary bonus, based on individual performance and company profitability. 4 Medical plans with employer contributions for employees and dependents Dental and Vision insurance Life Insurance and AD&D Voluntary Life Insurance Disability Insurance 401(k) retirement plan + employer match 15 PTO days, 9 paid holidays + 2 floating holidays ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required. Pre-Employment Screening Requirement for this Safety Sensitive Role At Vero Broadband, our commitment to a safe, healthy, and productive work environment is paramount. All offers of employment are contingent upon candidates successfully completing a pre-employment drug screen in compliance with our company policy. Drug Screen Requirement Details: As a part of the hiring process for this position, you will be required to: Accept a Conditional Offer of Employment. Successfully Pass a Post-Offer, Pre-Employment Drug Test before your official start date. This requirement is strictly administered under the guidelines of the Vero Drug & Alcohol Testing Policy and Procedure to ensure a safe workplace, free from the effects of substance abuse, as outlined in our commitment to safety. Important Policy Notes: Substances Tested: The screening will test for a range of substances and their metabolites, including (but not limited to) Amphetamines, Cocaine, Opiates, and PCP. Marijuana (THC) is not tested in pre-employment screens. Failure to pass the required drug screen or refusal to comply with testing procedures will result in the offer of employment being rescinded. We encourage all applicants to review the full policy upon request for a complete understanding of our standards. Safety-Sensitive Roles: This requirement applies to all applicants seeking employment. If this role is defined as Safety-Sensitive (involving risk of injury or harm to the general public), be aware that subsequent Random Testing and Post-Accident Testing will be conditions of continued employment. Marijuana (THC) is tested in Post-Accident and Random Testing. CORE COMPETENCY DEFINITIONS Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization. Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality. Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work. Vero Fiber Powered by JazzHR CSW47ugSll

Job Description Job Description TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary The Telecom Field Technician will be based out of our Colorado market and will be responsible for providing on-site client installation, repairs, and maintenance of their equipment. This position requires the individual to be prompt and reliable, have superior support skills and excellent communication. They should possess a demonstrated history of achieving high levels of client satisfaction and is motivated to provide superior service. Currently hiring for 2 open positions. Responsibilities Responsible for all network field activity on Vero Broadband network. Install and test new customer services in residential or business locations. Fiber splicing Troubleshoot and resolve network outages and issues. Preform job responsibilities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather) Climb and work at elevations (e.g., from ladders, lift trucks) exceeding 18 feet. Read and interpret Network Diagrams and/or detailed instructions. Operate a company vehicle in accordance with safe driving practices. Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls. Provide excellent customer service. CORE COMPETENCIES There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation. Required Qualifications Experience with installing & handling various fiber optic cable types including single mode & multimode. Willingness to work in confined spaces, if necessary. Keen attention to detail and adherence to established standards. Powerful sense of accountability for safety, quality, and productivity Openness and availability to work flexible long hours, based on project requirements. Able to lift up to 50lbs and can carry a ladder. Must have a valid driver's license with a clean driving record Preferred Qualifications Two (2) years Fiber Optic and Cat6 Cable Installation Experience configuring wireless equipment such as Ubiquiti, Cambium and Nokia. Job Details and Physical Requirements This role requires extensive travel with the ability to travel to various locations to perform job duties. Travel schedules may be predictable, or variable depending on the needs of the project and may take short trips, longer trips, or extended stays depending on the needs of the project. A company vehicle is provided. Must be authorized to work in the United States. Must be able to pass a background check and MVR screen. This is a nonexempt position. This is a full-time position. This is a staff position. This position is located in our Colorado markets. The schedule for this position is variable and may require night or weekend availability as needed to fulfill the core duties of the role. This position requires the ability to work outdoors in various extreme weather conditions, such as extreme heat or cold, rain or snow. This position requires the ability to stand, walk, and climb on uneven surfaces and ladders for extended periods of time. This position requires the ability to lift and carry heavy equipment or materials, up to 50 lbs. This position requires the ability to operate heavy machinery, such as forklifts, aerial lifts, and telehandlers. This position requires the ability to wear personal protective equipment, such as hard hats, safety glasses and steel-toed boots. This position requires the ability to crouch and stand in undefined positions in narrow spaces to operate machinery or manufacturing machines. Extensive Travel - 50%. Heavy travel required: Able to travel to various locations to perform job duties. Travel schedules may be predictable or variable depending on the project. This position may require you to take short trips, longer trips, or extended stays, depending on the needs of the project. COMPENSATION, BENEFITS AND ADDITIONAL INFORMATION The anticipated hourly range for this position is $26.00 - $32.00 per hour. Final compensation will be determined based on factors such as the candidate's experience, skills, and internal equity. For Colorado-based applicants, the pay range and benefits listed above apply in accordance with the Colorado Equal Pay for Equal Work Act. This position may be eligible for an annual discretionary bonus, based on individual performance and company profitability. 4 Medical plans with employer contributions for employees and dependents Dental and Vision insurance Life Insurance and AD&D Voluntary Life Insurance Disability Insurance 401(k) retirement plan + employer match 15 PTO days, 9 paid holidays + 2 floating holidays ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required. Pre-Employment Screening Requirement for this Safety Sensitive Role At Vero Broadband, our commitment to a safe, healthy, and productive work environment is paramount. All offers of employment are contingent upon candidates successfully completing a pre-employment drug screen in compliance with our company policy. Drug Screen Requirement Details: As a part of the hiring process for this position, you will be required to: Accept a Conditional Offer of Employment. Successfully Pass a Post-Offer, Pre-Employment Drug Test before your official start date. This requirement is strictly administered under the guidelines of the Vero Drug & Alcohol Testing Policy and Procedure to ensure a safe workplace, free from the effects of substance abuse, as outlined in our commitment to safety. Important Policy Notes: Substances Tested: The screening will test for a range of substances and their metabolites, including (but not limited to) Amphetamines, Cocaine, Opiates, and PCP. Marijuana (THC) is not tested in pre-employment screens. Failure to pass the required drug screen or refusal to comply with testing procedures will result in the offer of employment being rescinded. We encourage all applicants to review the full policy upon request for a complete understanding of our standards. Safety-Sensitive Roles: This requirement applies to all applicants seeking employment. If this role is defined as Safety-Sensitive (involving risk of injury or harm to the general public), be aware that subsequent Random Testing and Post-Accident Testing will be conditions of continued employment. Marijuana (THC) is tested in Post-Accident and Random Testing. CORE COMPETENCY DEFINITIONS Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization. Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality. Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work. Vero Fiber Powered by JazzHR SfwzL7rFQi

Job Description Job Description TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary The Telecom Field Technician will be based out of our Texas market and will be responsible for providing on-site client installation, repairs, and maintenance of their equipment. This position requires the individual to be prompt and reliable, have superior support skills and excellent communication. They should possess a demonstrated history of achieving high levels of client satisfaction and is motivated to provide superior service. Currently hiring 1 open position. Responsibilities Responsible for all network field activity on Vero Broadband network. Install and test new customer services in residential or business locations. Fiber splicing Troubleshoot and resolve network outages and issues. Preform job responsibilities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather) Climb and work at elevations (e.g., from ladders, lift trucks) exceeding 18 feet. Read and interpret Network Diagrams and/or detailed instructions. Operate a company vehicle in accordance with safe driving practices. Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls. Provide excellent customer service. CORE COMPETENCIES There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation. Required Qualifications Experience with installing & handling various fiber optic cable types including single mode & multimode. Willingness to work in confined spaces, if necessary. Keen attention to detail and adherence to established standards. Powerful sense of accountability for safety, quality, and productivity Openness and availability to work flexible long hours, based on project requirements. Able to lift up to 50lbs and can carry a ladder. Must have a valid driver's license with a clean driving record Preferred Qualifications Two (2) years Fiber Optic and Cat6 Cable Installation Experience configuring wireless equipment such as Ubiquiti, Cambium and Nokia. Job Details and Physical Requirements This role requires extensive travel with the ability to travel to various locations to perform job duties. Travel schedules may be predictable, or variable depending on the needs of the project and may take short trips, longer trips, or extended stays depending on the needs of the project. A company vehicle is provided. Must be authorized to work in the United States. Must be able to pass a background check and MVR screen. This is a nonexempt position. This is a full-time position. This is a staff position. This position is located in our Texas markets. The schedule for this position is variable and may require night or weekend availability as needed to fulfill the core duties of the role. This position requires the ability to work outdoors in various extreme weather conditions, such as extreme heat or cold, rain or snow. This position requires the ability to stand, walk, and climb on uneven surfaces and ladders for extended periods of time. This position requires the ability to lift and carry heavy equipment or materials, up to 50 lbs. This position requires the ability to operate heavy machinery, such as forklifts, aerial lifts, and telehandlers. This position requires the ability to wear personal protective equipment, such as hard hats, safety glasses and steel-toed boots. This position requires the ability to crouch and stand in undefined positions in narrow spaces to operate machinery or manufacturing machines. Extensive Travel - 50%. Heavy travel required: Able to travel to various locations to perform job duties. Travel schedules may be predictable or variable depending on the project. This position may require you to take short trips, longer trips, or extended stays, depending on the needs of the project. COMPENSATION, BENEFITS AND ADDITIONAL INFORMATION The anticipated annual salary/hourly range for this position is $22.00 - $28.00per year/hour. Final compensation will be determined based on factors such as the candidate's experience, skills, and internal equity. This position may be eligible for an annual discretionary bonus, based on individual performance and company profitability. 4 Medical plans with employer contributions for employees and dependents Dental and Vision insurance Life Insurance and AD&D Voluntary Life Insurance Disability Insurance 401(k) retirement plan + employer match 15 PTO days, 9 paid holidays + 2 floating holidays ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required. Pre-Employment Screening Requirement for this Safety Sensitive Role At Vero Broadband, our commitment to a safe, healthy, and productive work environment is paramount. All offers of employment are contingent upon candidates successfully completing a pre-employment drug screen in compliance with our company policy. Drug Screen Requirement Details: As a part of the hiring process for this position, you will be required to: Accept a Conditional Offer of Employment. Successfully Pass a Post-Offer, Pre-Employment Drug Test before your official start date. This requirement is strictly administered under the guidelines of the Vero Drug & Alcohol Testing Policy and Procedure to ensure a safe workplace, free from the effects of substance abuse, as outlined in our commitment to safety. Important Policy Notes: Substances Tested: The screening will test for a range of substances and their metabolites, including (but not limited to) Amphetamines, Cocaine, Opiates, and PCP. Marijuana (THC) is not tested in pre-employment screens. Failure to pass the required drug screen or refusal to comply with testing procedures will result in the offer of employment being rescinded. We encourage all applicants to review the full policy upon request for a complete understanding of our standards. Safety-Sensitive Roles: This requirement applies to all applicants seeking employment. If this role is defined as Safety-Sensitive (involving risk of injury or harm to the general public), be aware that subsequent Random Testing and Post-Accident Testing will be conditions of continued employment. Marijuana (THC) is tested in Post-Accident and Random Testing. CORE COMPETENCY DEFINITIONS Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization. Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality. Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work. Vero Fiber Powered by JazzHR dIKH3ERLad

Job Description Overview: Own L4 networking and physical-layer reliability. Validate repairs and infrastructure performance. Serve as the onsite escalation resource for network and structured-cabling issues. Must-Have Qualifications: Strong networking and structured-cabling background. Hardware and network troubleshooting experience. Data-center operations experience. Experience supporting fiber, cabling, network hardware, or high-density compute environments. About the Role: Client is seeking Network Operators to serve as onsite specialists for network and structured-cabling issues across its AI data-center infrastructure. These individuals will serve as Tier 2/3 escalation points for network and ICT-related incidents, troubleshooting physical-layer faults, validating repairs, and ensuring rapid resolution of issues that may impact customer workloads. This role sits within the Data Center Operations organization and is assigned to the River Bend, LA site. Network Operators will work closely with Tier 1 and Tier 2 technicians, Network Operations, Infrastructure Deployment, Network Reliability Engineering, and other cross-functional teams to maintain the reliability and performance of high-density AI infrastructure. The ideal candidate bridges two worlds: a strong foundation in structured cabling and fiber infrastructure, combined with enough network fundamentals to interpret device-level diagnostics and confirm that physical repairs have restored connectivity. Candidates should be comfortable serving as a primary onsite network and ICT escalation resource and taking ownership of issues through resolution. Responsibilities: Serve as a Tier 2/3 escalation point for network, hardware, and cable-plant incidents reported by customers or detected through monitoring. Troubleshoot, diagnose, and resolve physical-layer issues, including fiber faults, transceiver failures, patch-panel problems, and cable-plant defects. Help mature the local team beyond troubleshooting by supporting process, metrics, and automated diagnostic operations. Perform fiber inspection, cleaning, testing, and light-level validation to identify and remediate connectivity issues. Participate in the testing and deployment of automated diagnostic and repair tools. Serve as a liaison to Network Operations, Network Reliability Engineering, and Network Automation teams. Lead onsite pilots, provide constructive feedback, and monitor adoption of tooling systems. Execute structured-cabling repairs, including re-patching failed runs and coordinating complex remediation with Infrastructure Deployment. Run post-repair validation tools to confirm device connectivity, LLDP neighbor relationships, and acceptable optical power levels. Interpret basic network diagnostics, including light levels, interface status, and neighbor discovery, to validate that physical repairs have restored expected connectivity. Document incidents thoroughly and escalate to Network Operations with clear problem statements when issues require logical-layer or deeper investigation. Maintain awareness of site topology and cable-plant documentation to accelerate fault isolation. Collaborate with Network Operators and Tier 2 teams at other sites to develop and share best practices. Build and manage dashboards and views in ticketing systems to provide workload insights and operational visibility. Collaborate with Tier 1 technicians and provide guidance on network and ICT triage to reduce unnecessary escalations. Basic Qualifications: 4 plus years of hands-on experience in data-center environments, with a focus on structured cabling, fiber infrastructure, or network hardware support. Proficiency with fiber troubleshooting tools, including visual fault locators, optical power meters, light sources, and fiber inspection scopes. Understanding of fiber types, including single-mode and multi-mode, connector standards, and acceptable light-level thresholds for data-center optics. Familiarity with structured-cabling standards and best practices for fault identification and remediation. Ability to interpret basic network-interface diagnostics, including link status, optical-power readings, and LLDP/neighbor information. Strong documentation and communication skills, including the ability to write clear escalation summaries for remote engineering teams. Willingness and ability to work onsite at the River Bend, LA data-center location. Preferred Qualifications: Experience using OTDR equipment for fiber-fault localization. BICSI Installer 1 or Installer 2 certification. CCNA or equivalent foundational networking certification. Experience supporting high-density compute environments, including GPU clusters, HPC, or AI/ML infrastructure. Familiarity with DCIM platforms and cable-plant documentation systems. Prior experience working within a tiered support model with defined escalation workflows. Exposure to high-speed optics, including 100G, 400G, and 800G transceivers. Experience with SQL and JQL for building operational dashboards. Experience with Arista, Juniper, Sonic, or Cisco CLI and operating systems.

Job Description WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU'LL DO The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. The ideal candidate will have hands-on experience with Cisco Control Hub, Poly Lens, Crestron Toolbox, and Biamp Tesira, including endpoint provisioning, Cisco/Poly deployment, system commissioning, configuration, and troubleshooting of AV and collaboration technologies. Day-To-Day Responsibilities: Setup and breakdown of conference spaces to meet the customers event needs Perform preventative maintenance tasks to help maintain customer spaces including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware components Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans. Responsible for job site documentation and providing client training on the AV Technology as needed Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL Understand and adhere to local safety standards for all site duties Setup, operate and troubleshoot various audio/video systems Travel to various job sites as required Items to Consider: AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. This position will generally work on customer sites and may deal with a construction site type of work environment. WHAT WE'RE LOOKING FOR Must-Haves: Ability to effectively communicate with employees, customers, and colleagues. Strong client-facing presence and ability to interact professionally with customers and stakeholders. Experience with endpoint provisioning, commissioning, and deployment of AV and collaboration technologies. Working knowledge of Cisco Control Hub and Poly Lens. Experience with Cisco/Poly deployment and backend configuration. Familiarity with Crestron Toolbox and Biamp Tesira. Ability and willingness to share technical knowledge and help upskill other technicians within the facility. Ability to use hand and power tools in a safe and efficient manner, including soldering and crimping connectors. Ability to work and think independently while ensuring deadlines are met. Intermediate computer knowledge. Knowledge of basic signal flow for audio, video, and control. Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards. Minimum of a High School Diploma or equivalent. Minimum of 1-3 years of audiovisual integration experience preferred. Nice-To-Haves: Formal education in Electronics or related field preferred Preferred external training: AMX Intro to Networking for AV Professionals Crestron Professional Installation Exton AV Associate Certification AVIXA Quick Start to the Audio-Visual Industry AVIXA CTS General Certification WHY YOU'LL LIKE WORKING HERE Medical benefits, including vision and dental Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunities MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

Job Description Employer: Cornerstone Information Systems, Inc. Location: Hopkinsville, KY or Bowling Green, KY Position Type: Full-Time, primarily in-office Position Summary Cornerstone Information Systems, Inc. is a managed IT and cybersecurity services provider (MSP/MSSP) seeking a dependable, customer-focused Managed Services Help Desk / Network Technician to join our technical team. This position serves as a frontline technical resource for our managed services customers, responding to customer support requests as well as alerts and service requests generated by the tools we use to proactively monitor, manage, and protect customer environments. The ideal candidate is someone who enjoys solving problems, communicates well with customers, stays organized in a fast-paced environment, and is eager to continue developing their technical skills. This position will work closely with other Cornerstone technicians and engineers to resolve issues efficiently while providing a professional and positive customer experience. Primary Responsibilities Serve as a first point of contact for customer technical support requests and managed services alerts. Receive, document, prioritize, and manage support requests through Cornerstone's ticketing system. Provide remote troubleshooting and technical assistance for Windows computers, Microsoft 365, printers, peripherals, applications, and other end-user technology. Perform basic troubleshooting of wired and wireless networks, internet connectivity, VPNs, DNS, DHCP, and related network services. Assist with Active Directory, Microsoft Entra ID, Microsoft 365, user accounts, permissions, password resets, and other access-related requests. Install, configure, replace, and deploy approved software, workstations, and other end-user equipment. Monitor and investigate endpoint, server, network, backup, Microsoft 365, and security-related alerts generated by Cornerstone's managed services platforms. Review and triage alerts to determine appropriate action, perform routine remediation when appropriate, and escalate issues requiring additional expertise. Perform proactive maintenance activities including patching, endpoint health, backup monitoring, software deployment, and investigation of automated-task failures. Recognize potential cybersecurity incidents and promptly follow established escalation and response procedures. Help maintain customer systems in accordance with Cornerstone standards, documented procedures, and best practices. Take ownership of assigned tickets through resolution or appropriate escalation, keeping customers informed of status and next steps. Accurately document troubleshooting, resolutions, customer communications, time, and relevant customer technical information. Identify recurring problems, trends, or opportunities for broader remediation and improvement of customer systems or internal processes. Work closely with other Cornerstone technicians and engineers and assist other technical teams as business needs require. Participate in ongoing technical training and continually develop troubleshooting and technical skills. Technical Knowledge Candidates should have basic working knowledge of, or a strong willingness to learn, the following: Windows 10/11 and Windows Server Microsoft 365, including Outlook, Teams, OneDrive, Word, and Excel Active Directory, Microsoft Entra ID, user accounts, permissions, and identity management Desktop/laptop hardware, printers, peripherals, and physical and virtual servers TCP/IP, DNS, DHCP, VLANs, wired/wireless networking, firewalls, and VPN connectivity Remote support, monitoring, ticketing, and documentation systems Endpoint protection, EDR/MDR concepts, phishing, common cybersecurity threats, and appropriate security-event escalation Qualifications High school diploma or equivalent required. Technical degree, associate degree, certifications, or comparable IT experience preferred. A minimum of two years of hands-on IT support experience. Equivalent technical experience and demonstrated ability will be considered. Previous help desk experience preferred. Strong troubleshooting and problem-solving skills. Good verbal and written communication skills. Strong customer service skills and a professional attitude. Ability to explain technical issues in terms customers can understand. Ability to manage multiple tickets and priorities while maintaining good documentation. Willingness to ask questions and escalate appropriately when an issue is outside the individual's experience level. Ability and willingness to continually learn new technologies. Dependable, organized, and able to work effectively as part of a team. Preferred Certifications Certifications are not necessarily required for the right candidate, but the following would be beneficial: CompTIA Network+ CompTIA Security+ Microsoft 365 Fundamentals Microsoft Azure Fundamentals Cisco Certified Support Technician (CCST) Networking Other equivalent entry-level IT certifications What Success Looks Like A successful Technician at Cornerstone will: Respond to customer needs professionally and promptly. Take ownership of issues rather than simply passing them along. Resolve appropriate support requests independently and recognize when escalation is needed. Keep tickets and customer documentation accurate and current. Communicate clearly with both customers and other technicians. Look for ways to improve the customer's overall technology experience, not just close the immediate ticket. Continually improve technical knowledge and troubleshooting ability. Contribute positively to the Cornerstone team and customer relationships. Why Cornerstone At Cornerstone, technicians work with a wide range of business technologies and customer environments rather than supporting the same systems every day. As a managed IT and cybersecurity services provider, our team works across traditional IT support, networking, Microsoft 365, infrastructure, and cybersecurity. Team members have opportunities to learn from experienced technicians and engineers, broaden their technical skills, and grow into more advanced technical and cybersecurity roles. Work Environment This position is intended to be primarily office-based , providing remote help desk support to Cornerstone customers. Occasional on-site customer assistance, equipment preparation, workstation deployment, or other technical support may be required based on business needs. Salary or hourly pay based on experience. Full benefits including insurance and 401(k). We would prefer a candidate living in or near Hopkinsville, KY or Bowling Green, KY. Candidates in other areas may still apply. Send resume and proof of certifications to:

Job Description Job Description Job Title: Data Center Tech Location: Tampa, Florida Type: Contract To Hire Compensation: $23 - $28/hr. (based on experience) Work Model: Onsite Hours: 40.0 Overview: We are seeking a dependable and detail-oriented Data Center Technician to join our operations team in Tampa, FL. This role is responsible for supporting day-to-day data center operations, including hardware installations, rack and stack activities, structured cabling, equipment troubleshooting, and general infrastructure support. The ideal candidate has a solid understanding of data center best practices, enjoys hands-on technical work, and is comfortable working in a fast-paced, mission-critical environment. Responsibilities Perform rack and stack installation of servers, network switches, storage devices, and related hardware. Install, route, label, and dress copper and fiber optic cabling according to industry standards. Patch and disconnect network and power connections as directed. Assist with hardware replacements, upgrades, and equipment decommissioning. Troubleshoot basic hardware, cabling, and connectivity issues. Perform equipment installations, moves, adds, and changes (MAC work). Document completed work, asset information, and cable changes accurately. Follow data center standards for cable management, labeling, and documentation. Respond to service tickets and complete work within established SLAs. Perform visual inspections of equipment and report any abnormalities or potential issues. Support inventory management by receiving, staging, and organizing hardware. Maintain cleanliness and organization throughout the data center environment. Follow all safety procedures and security protocols while working in the facility. Work collaboratively with engineers, network teams, and other technicians to complete projects. Requirements 1+ years of experience in a data center, central office, telecommunications, or similar technical environment. Experience with rack and stack installations. Knowledge of structured cabling, including copper (Cat5e/Cat6/Cat6A) and fiber optic patching. Basic understanding of server, storage, and network hardware. Ability to read installation diagrams, rack elevations, and work instructions. Strong attention to detail and organizational skills. Ability to lift up to 50 pounds and work in environments requiring standing, bending, climbing ladders, and working in confined spaces. Comfortable working overnight shifts. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. KEY RESPONSIBILITIES: Install, terminate, splice, and test fiber optic cabling within the data center environment Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.). Perform rack-and-stack activities and support network infrastructure deployments Conduct fiber patching, cable routing, labeling, and cable management activities Test and certify fiber links using OTDRs, light source/power meters, and other testing environments Troubleshoot connectivity issues and diagnose faults within fiber networks Maintain accurate records of installations, test results, and network documentation Support Moves, Adds, and Changes (MACs) activities across the data center Work closely with network engineers, implementation managers, and third-party vendors Ensure all work is performed in accordance with health & safety standards and site procedures Assist with data center migrations and projects as required. Proven experience as a Fiber Technician within a data center, telecommunications, or critical infrastructure environment. Hands-on experience with fiber installation, termination, testing, and troubleshooting Experience working with single-mode and multi-mode fiber cabling. Knowledge of structured cabling standards and best practices. Familiarity with data center environments and operational procedures. Experience interpreting cabling diagrams, floor plans, and technical documentation ESSENTIAL CRITERIA: Fiber Splicing & Termination OTDR & Fiber Testing Cable Management Fault Finding & Troubleshooting Data Center Operations Documentation & Reporting Attention to Detail Strong Communication Skills Ability to Work Independently and as Part of a Team DESIRABLE CRITERIA: BICSI Certification (desirable) CFOT or equivalent Fiber Optic Certification ECS/CSCS Card (where applicable) Experience working in live production environments Knowledge of structured cabling systems and network infrastructure The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range $25.50-$30.05 USD

Job Description Job Description LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs. If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. Lightedge is an enterprise-grade cloud service and colocation company focused on the needs of businesses and their critical IT requirements. If you want to take your skills to the next level by joining an industry leader, this is an excellent opportunity for you! The Data Center Technician supports the ongoing monitoring and daily management of building systems and physical infrastructure at Lightedge facilities. They utilize standard operating procedures to perform and/or coordinate the routine maintenance and optimization of all building systems, including power, HVAC, biometric security, and fire suppression systems. All work this individual performs must comply with applicable building electrical, mechanical, fire, and environmental codes and company audit requirements. The employee will be a member of the DC Operations team in Papillion, NE and will report directly to the Facilities Manager. Responsibilities: Work with other Lightedge personnel, contractors, and vendors to diagnose and troubleshoot problems with data center equipment. Install servers and networking equipment into racks with associated network cabling. Work with project managers and technicians to facilitate new client service installations. Receive and document incoming shipments. Respond to and resolve alarm events affecting infrastructure and services. Follow established Change Control processes; review and follow MOPs for Change activities. Assist in the design layout, installation, and documentation of new racks and cages. Available for on-call rotation to support non-business hours, oversee preventative maintenance and break/fix activity by vendors, perform routine maintenance, optimize infrastructure, and provide client support. Develops and maintains comprehensive knowledge of Lightedge physical infrastructure and building systems, including mission-critical power, cooling, and biometric security systems. Works with clients to resolve cabinet/cage infrastructure issues and power utilization. Ensure operational efficiencies and best practices toward maintaining availability/ uptime of all 24X7 facilities, mission-critical operations, and infrastructure. Share technical knowledge and operational experience with team members to enhance professional growth and practical cross-training of the DC Ops and Support teams. Other duties as assigned. Experience: Minimum of two-year technical degree, or 1-4 years equivalent experience in a technical environment or military MOS Network cabling termination experience- Ethernet, CAT6, Fiber Experience with day-to-day standard maintenance activities in data centers Familiarity with telco central office equipment/transport systems. Robust computer user hardware and software skillset, high proficiency in Microsoft Office Suite, and utilization of web browsers Working knowledge of electricity and electrical literature is essential. General understanding of data center cooling systems and airflow management techniques Ability to multitask and prioritize activities in a complex, fast-paced environment. Strong verbal and written communication skills Demonstrated ability to define problems, collect data, establish facts, and draw sound conclusions. Demonstrated experience documenting policies and procedures. With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Top Skills Required : - Understanding core data center components: - Hands-on Troubleshooting & Break-Fix Skills - Cabling & Documentation Discipline Job Description/ Responsibilities : L1 DC Technicians JD: ( 2-3 Years) 1. Data Center Operations Perform rack & stack of servers, network devices, and storage equipment Handle cabling (fiber & copper) including labeling and cable management Support installation, relocation, and decommissioning of hardware 2. Hardware & Inventory Management Receive and verify hardware shipments against purchase orders / delivery notes Perform physical inspection of equipment for damages upon arrival Maintain accurate inventory records (asset tagging, tracking, updates) Manage spares inventory and ensure availability of critical components Coordinate hardware returns (RMA), dispatch, and logistics tracking Ensure proper storage, labeling, and documentation of all assets 3. Incident & Request Handling Provide L1 support for incidents and service requests via ticketing tools (e.g., ServiceNow) Perform basic troubleshooting (L1 triage) for: Server hardware issues Network connectivity (Layer 1 checks) Escalate issues to L2/L3 teams with proper logs and updates 4. Remote Hands Support Act as hands & eyes support for remote engineers Execute tasks such as: Cable reseating Power cycling devices Console access setup Basic hardware replacement (as guided) 5. Monitoring & Reporting Monitor alerts from DC tools / dashboards Update tickets with accurate troubleshooting steps and status Maintain documentation, asset inventory, and audit records 6. Compliance & Safety Follow data center security and access protocols Adhere to ESD, safety, and PPE standards Ensure readiness for audits and compliance checks Required Skills Technical Skills Basic understanding of: Networking fundamentals (IP, switching, patching) Server hardware components Fiber & Ethernet cabling Familiarity with: Ticketing tools (ServiceNow or similar) Basic console tools (SSH, Putty) Soft Skills Strong coordination and communication skills Ability to manage physical inventory and logistics tasks Comfortable working in a rotational shift environment. Attention to detail and documentation accuracy

Job Description Job Description Job Description: Data Center Technician Position: Data Center Technician Company: The Archetype Strategy Pay: 22-28 (based on experience) (15% pay increase for night shift) Shift : 12 Hour Shift Monday-Friday (Day shift 6am-6pm - Night Shift 6pm-6am) Overview: The Archetype Strategy is seeking a detail-oriented and skilled Data Center Technician to join our team. In this role, you will be responsible for the critical infrastructure setup within data centers, including installing data cabinets, supporting pathways such as basket trays, and running pre-connectorized fiber. You will play a key part in ensuring that our data centers operate efficiently, reliably, and securely. Key Responsibilities: Data Cabinet Installation : Install and align data cabinets and racks according to technical specifications and project requirements. Pathway Support Setup : Design and install pathway support systems, such as basket trays and cable management solutions, ensuring optimal organization and efficiency. Fiber Optic Installation : Run, terminate, and secure pre-connectorized fiber cables, ensuring accuracy and reliability in data transmission. System Integration : Collaborate with engineering teams to ensure seamless integration of infrastructure with existing systems. Quality Assurance : Conduct testing and inspections to ensure installations meet industry standards and company guidelines. Documentation : Maintain detailed records of installations, configurations, and modifications within the data center. Safety Adherence : Comply with all safety protocols and regulations, maintaining a safe and secure working environment. Qualifications: Required Skills and Experience: Demonstrated experience in data center installation or a related technical field. Expertise in installing data cabinets , rack systems , and supporting infrastructure such as basket trays . Hands-on experience with pre-connectorized fiber cable installation and management. Familiarity with data center standards such as TIA/EIA-942 and BICSI guidelines. Strong ability to read and interpret technical diagrams, blueprints, and layouts. Excellent problem-solving skills and meticulous attention to detail. Preferred Skills: Relevant certifications such as BICSI Technician , RCDD , or Fiber Optic Technician . Experience working within operational data centers. Knowledge of structured cabling systems and industry best practices. Physical Requirements: Capability to lift and handle equipment weighing up to 50 pounds. Ability to work in confined spaces or at heights as required. Flexibility to work extended hours or shifts based on project demands. Why Join The Archetype Strategy? At The Archetype Strategy , we focus on delivering tailored solutions that optimize and transform operational excellence for our clients. Our team thrives on collaboration, innovation, and a commitment to excellence. Joining us means being part of a forward-thinking organization that values expertise and growth. Powered by JazzHR sKwGKYc82m

Job Description Senior Wireless / Telecommunications Technician Location: Englewood, CO (On-site / Field-Based) Employment Type: Full-Time Travel Requirement: Up to 25% (Domestic and International) Work Schedule: Flexible, with occasional after-hours support Salary Range: $80k to $110k About the Opportunity We are seeking an experienced Senior Wireless / Telecommunications Technician to support the installation, implementation, maintenance, and troubleshooting of mission-critical wireless communication networks. Our client is an established and growing provider of RF engineering and wireless telecommunications solutions, specializing in the design and deployment of reliable, high-performance communication systems across diverse industries and challenging environments. This opportunity is ideal for a hands-on technical professional who enjoys solving complex network challenges, working alongside experienced engineers, and supporting cutting-edge wireless technologies. The successful candidate will have experience with RF systems, microwave communications, wireless broadband, and two-way radio networks, along with strong troubleshooting skills, attention to detail, and a commitment to customer service. Key Responsibilities Wireless Network Installation & Implementation Install, configure, test, troubleshoot, and maintain outdoor wireless communication networks and RF systems. Support the deployment and implementation of wireless telecommunications solutions at customer locations. Collaborate with RF engineers, field technicians, subcontractors, vendors, and customer representatives to ensure successful project execution. Assist with network commissioning, system testing, equipment validation, and performance optimization. Support the installation and maintenance of Point-to-Point (PtP) microwave, Point-to-Multipoint (PtMP) microwave, Wi-Fi, LTE, SCADA, and two-way radio systems. Technical Troubleshooting & Maintenance Diagnose and resolve wireless network connectivity, RF performance, and telecommunications equipment issues. Perform root cause analysis and develop corrective action plans for network outages and system failures. Conduct preventive maintenance, routine inspections, and performance testing of wireless infrastructure. Utilize RF testing equipment and diagnostic tools to identify and resolve technical issues. Provide on-site and remote troubleshooting support in collaboration with engineering teams and equipment manufacturers. Document service activities, troubleshooting findings, maintenance results, and recommended system improvements. Project Coordination & Technical Support Coordinate field activities with internal engineering teams, subcontractors, and third-party service providers. Verify equipment specifications, validate replacement parts, and identify compatible alternative components. Maintain accurate technical documentation, service reports, and project records. Communicate project updates, technical findings, and service recommendations to internal stakeholders and customers. Manage multiple assignments and adapt to changing project priorities and schedules. Provide occasional after-hours technical support as needed. Travel to domestic and international customer locations for installations, maintenance, and technical support. Required Qualifications High school diploma or GED equivalent. Hands-on experience installing, maintaining, or troubleshooting wireless telecommunications equipment and RF communication systems. Demonstrated knowledge of wireless broadband, microwave radio systems, or two-way radio communications. Ability to operate RF testing equipment and diagnostic tools to identify network and equipment issues. Strong technical troubleshooting, analytical, and problem-solving skills. Ability to interpret technical documentation and follow engineering specifications. Strong verbal and written communication skills. Proficiency with Microsoft Office applications, including Word, Excel, and Outlook. Excellent organizational skills, attention to detail, and ability to manage multiple assignments. Valid driver's license. Ability to obtain and maintain a valid passport for international travel. Willingness and ability to travel up to 25% of the time, including assignments lasting up to two weeks. Ability to work flexible schedules and provide occasional after-hours support. Commitment to workplace safety and compliance with applicable company policies. Ability to satisfy applicable pre-employment screening requirements, including drug testing. Must reside within 40 miles of the Englewood, Colorado office and be able to provide verification of residence. Preferred Qualifications Additional technical education, vocational training, or certifications in Telecommunications, Electronics, RF Engineering, Networking, or a related discipline. Experience working with outdoor wireless communication networks and mission-critical telecommunications infrastructure. Familiarity with the following technologies: Point-to-Point (PtP) Microwave Point-to-Multipoint (PtMP) Microwave Wi-Fi Mesh Networks LTE / Cellular Communications SCADA and Telemetry Systems Two-Way Radio Communications RF Network Infrastructure Experience with RF planning, mapping, or engineering software such as Pathloss, Global Mapper, or CAD. Understanding of IP networking, network connectivity, and wireless network architecture. Familiarity with Avtec software or radio dispatch communication systems. Experience coordinating technical projects, field installations, or subcontractor activities. Previous internship, field service, or technical experience in telecommunications, networking, or wireless communications.

Job Description TITLE: Onsite Support Technician DEPARTMENT: AMERS-Customer Outcomes REPORTING TO: Service Delivery Manager OFFICE LOCATION: Washington, DC ROLE TYPE: Full Time - Onsite IPC is a global fintech company that puts people at the center of innovation. With a strong global footprint, we empower financial institutions and capital markets with advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. Overview of the Team The Onsite Support Technician is part of the broader AMERS Customer Outcomes team, which supports clients throughout the Americas. The team provides engineering resources backed by experienced technical and service professionals who can deliver both remote and in-person assistance. This coordinated support model enables the Onsite Support Technician to address immediate operational needs while drawing on wider expertise for complex issues, escalations, and service improvements. Role Overview: The Onsite Technician will be based in Washington DC and is part of the broader AMERS Customer Outcomes team. They will serve as the primary liaison among traders and end users, the client's internal IT teams, and IPC's technical and service teams. As a key member of the client's trading-floor support team, the engineer coordinates daily support, performs hands-on technical tasks, and facilitates clear communication and effective execution across this collaborative, cross-functional environment. The individual is responsible for managing user configurations in the Unigy Management System, supporting move/add/change activities, and assisting with incident resolution. The role requires close interaction with traders, client IT teams, and internal IPC teams to ensure that all system changes, installations, and fixes are properly implemented, tested, and validated. Additionally, the technician plays a key role in maintaining service continuity by performing testing, supporting troubleshooting efforts, and ensuring that trading floor systems are fully operational and business-ready after any changes or incidents. How You Will Make an Impact: An onsite technician makes an impact by ensuring that trading floor systems remain fully operational, stable, and ready for business at all times, which is critical in a high pressure financial environment. By acting as the first point of contact for traders and users, the technician helps minimize downtime through rapid troubleshooting, hands-on support, and coordination with internal and client teams to resolve issues quickly and effectively. They also drive operational efficiency by accurately executing move, add, change, and delete (MACD) requests, maintaining system configurations, and validating that all changes are properly implemented and tested. Through close collaboration with the NY Unigy team and customer IT teams, the technician ensures smooth communication across stakeholders and helps prevent issues from escalating. Essential Skills and Experience to be Successful in this Role: Strong troubleshooting and problem-solving skills to diagnose and resolve technical issues quickly in a high-pressure environment. Solid understanding of IT infrastructure, including hardware, operating systems, and networking fundamentals. Knowledge of VoIP technologies, SIP protocols, and trading voice systems (e.g., IPC Unigy) Experience with ITSM/ticketing systems (ServiceNow) and managing incidents end-to-end. Ability to perform system configuration, user administration, and MACD (Move/Add/Change/Delete) activities Strong communication and interpersonal skills to work directly with traders, users, and multiple technical teams Customer-focused mindset with the ability to provide clear, desk-side support and training Familiarity with network devices (routers, switches) and basic connectivity troubleshooting. Ability to work independently while coordinating across geographically dispersed teams. Strong organizational skills and attention to detail for documentation, ticket updates, and SLA compliance. Flexibility to work in a fast-paced trading floor environment with occasional extended hours. Methodical approach to testing, validation, and ensuring systems are fully operational before handoff. Desired Skills and Experience: Experience supporting trading floor environments and familiarity with financial industry workflows Knowledge of IPC Unigy platforms or similar trading voice/turret systems Exposure to process improvement or automation initiatives SIP/VoIP certifications or advanced telephony knowledge (SIP, PBX, SBCs) Strong understanding of networking protocols and voice infrastructure (TCP/IP, routing, QoS) Advanced proficiency in Microsoft Excel, Word, and Visio for documentation and reporting Experience working in ITIL-based environments and service management processes Ability to support global customers and collaborate with geographically dispersed teams Strong stakeholder management skills, including interaction with business executives and traders Proven ability to identify and drive process improvements Methodical and analytical approach to troubleshooting complex technical issues Self-motivated, high-energy attitude with a proactive and continuous improvement mindset What's in It for You? At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees. In addition to a collaborative, high-performing team environment, we're pleased to offer benefits including: Competitive Base Salaries Medical, Dental and Vision 100% Employer Paid Short/Long Term Disability, AD&D and Life Insurance Coverage Limited & HealthCare Flexible Spending Accounts Dependent Care Flexible Spending Account Health Savings Accounts with Employer Contributions Pet Insurance Legal Insurance Critical Illness, Hospital Indemnity and Accident Coverage Commuter Benefits Medicare Services Education program Financial Wellness Account Fiduciary and Training Identity Theft Insurance 401(k) and Roth plan with matching contributions Flexible PTO, Sick Pay and Public Holidays Additional Time off for Charity Work and Volunteering Tuition Reimbursement Certification Bonus Program Access to "IPC University" our Internal E-Learning Platform Structured Onboarding Training and Peer Mentor Support Parental Leave Policy Free Mental Health Wellness Programs, Tools, Coaching and Free therapy sessions Employee Referral Scheme Further information about your benefits will be provided during your onboarding process. Additional Information: Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC. You can explore more about our culture, offerings and commitment on and IPC's Work Culture: The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

Job Description Job Description Project Assistant Industry: Telecommunications Location (city, state): Chicagoland, IL Assignment Type: Temp-to-Hire with potential for Direct Hire for highly qualified candidates Pay: $18.00-$20.00 per hour, with overtime opportunities Work Schedule: Full-time, project-based schedule. Candidates must be flexible to work varying 8.5-hour shifts, generally ranging from approximately 7:30 AM-9:00 PM. Examples may include 7:30 AM-4:00 PM or 12:30 PM-9:00 PM. Occasional overnight coverage may be required. Schedules are communicated in advance whenever possible. Benefits: This position is eligible for medical, dental, vision, and 401(k). About The Company: Our client is an established telecommunications organization that supports large-scale technology and communications projects for businesses nationwide. The company provides a collaborative, team-oriented environment with opportunities to develop technical and project coordination skills and grow within the organization. Job Description: We are seeking a Project Administrator to help coordinate the day-to-day execution of telecommunications projects. This position serves as a key point of contact between field technicians, customers, and internal project teams. The ideal candidate is organized, dependable, comfortable working in a fast-paced environment, and able to effectively manage multiple priorities throughout the day. This is a hands-on coordination role that is well suited for someone interested in building a career in project management, telecommunications, or operations. Key Responsibilities: Serve as a primary point of contact for field technicians throughout active projects. Handle incoming calls and requests from technicians working at customer locations. Coordinate technician check-ins and check-outs and monitor job progress. Contact technicians in advance to confirm upcoming assignments and ensure they have the information needed to complete their work. Monitor scheduled technicians and follow up when assignments are delayed or require additional support. Enter and maintain work requests and project information within the company's ticketing system. Track individual jobs throughout the day and help keep projects moving according to schedule. Review completed work and help ensure projects meet established quality standards. Obtain appropriate customer approval when additional or out-of-scope work is required. Close completed orders and accurately document additional work performed. Follow established processes to help projects remain on schedule and within expected financial guidelines. Communicate effectively with internal teams and external resources to resolve issues and keep work progressing. Qualifications: 1-2+ years of experience in project coordination, dispatching, customer service, account coordination, operations, or a similar environment. Telecommunications, field service, technology, or related industry experience is preferred but not required. Strong customer service and communication skills. Ability to multitask and prioritize in a fast-paced environment. Strong attention to detail and follow-through. Comfortable communicating with technicians and customers by phone. Ability to work independently while also collaborating with a team. Stable work history and demonstrated reliability. Basic proficiency with Microsoft Office, particularly Excel. Ability to learn and navigate ticketing/work-order management systems. Perks: Opportunity to develop telecommunications and project management skills Potential hybrid work schedule after training and demonstrated success Career growth and advancement opportunities Strong benefits package upon conversion Medical, dental, and vision coverage 401(k) with company match Paid time off that increases with tenure Birthday off Floating holiday Tuition reimbursement program Fitness reimbursement program Team celebrations and employee events Overtime opportunities Collaborative and supportive team environment Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job Description Applications Engineer - Milling / Sinker EDM Elk Grove Village, Illinois (Commutable from: Chicago, Schaumburg, Des Plaines, Arlington Heights, Elgin) $70,000 - $90,000 + $5K Average Annual Bonus + Specialist Training + Career Progression + 35-Hour Week + Relocation Package + Excellent Benefits Package Are you an Operator, Machinist, Engineering Graduate, or similar, with Milling or Sinker EDM machinery experience, looking to step into an Applications Engineer role, offering specialist training and career progression? This is an excellent opportunity to move off the shop floor into a technical Applications position, receiving 6 - 9 months of training while progressing your career into senior and management roles. This company are an established manufacturer of specialist machinery with an excellent reputation within their industry. They invest heavily in employee development and offer excellent opportunities to progress into Senior, Support, and Management positions. In this role, you will specialize in either Milling or Sinker EDM machinery, running customer demonstrations, showcasing equipment capabilities, training customers, and providing technical applications support. You will diagnose application issues and help customers improve their machining processes, with up to 25% travel for customer visits and major trade shows. This role would suit an Operator, Machinist, Engineering Graduate, or similar with Milling or Sinker EDM experience, looking to progress into an Applications Engineer position with extensive specialist training. The Role: Run Milling or Sinker EDM machinery, delivering customer demonstrations, technical support, and equipment training Diagnose application issues and help customers improve machining programs and manufacturing processes 6-9 months specialist training, Monday-Friday 9am-5pm, 35-hour week, with up to 25% travel The Person: Operator, Machinist, Applications Engineer, Maintenance Technician, or similar Experience operating Milling or Sinker EDM machinery CNC programming and 2D/3D software experience advantageous; SolidWorks, Mastercam, HyperMill, AutoCAD, or similar

Job Description Location: Tanner, AL Pay: $28-$30 per hour + $2.00/hour shift differential Schedule: 2nd Shift 3:15 PM - 1:45 AM Position Summary DirectPath Recruiting Services is partnering with a leading manufacturing organization in Tanner, Alabama, to identify an experienced Weld Robot Programmer for its manufacturing operations. The Weld Robot Programmer will support production by setting up, programming, troubleshooting, and maintaining robotic welding cells. This position will work with MIG, TIG, and resistance/spot welding equipment to ensure robotic systems operate safely, efficiently, and consistently meet production and quality standards. Key Responsibilities Program, teach, and reteach industrial welding robots using a teach pendant. Troubleshoot robotic welding equipment and resolve operational issues. Perform maintenance on MIG, TIG, and resistance/spot welding equipment. Adjust welding fixtures and tooling to maintain proper production quality. Perform predictive and preventative maintenance on assigned welding equipment. Identify opportunities to improve production efficiency, quality, and equipment performance. Ensure robotic welding cells are operating safely and meet established safety standards. Support manufacturing operations by applying best practices for efficiency, quality, and process improvement. Collaborate with production teams, maintenance personnel, vendors, and engineering teams. Qualifications High School Diploma or GED required. 1-2 years of previous experience working with robotic welding equipment. Hands-on experience programming or teaching industrial welding robots. Experience using a robot teach pendant. Knowledge of MIG, TIG, and resistance/spot welding processes. Experience troubleshooting robotic welding cells and adjusting welding fixtures. Strong communication and problem-solving skills. Basic computer skills, including Microsoft Word, Excel, and Outlook. Completion of a recognized welding technician training program or equivalent experience preferred. Two-year technical degree preferred. Compensation & Schedule Base Pay: $28-$30 per hour. Shift Differential: Additional $2.00 per hour. Total Hourly Compensation: $30-$32 per hour. Shift: 2nd Shift, 3:15 PM - 1:45 AM. Location: Tanner, Alabama.

Job Description South Florida. On-site and field-based, working on boats, at the dock and on the water. Travel regularly for installations, demos and events. 75k-100k depending on experience, plus full benefits. Note: a genuine marine or marine electronics background is a hard requirement. Applications without demonstrable hands-on experience working on vessels will not be considered. SEA.AI builds AI and machine vision systems that give crews an accurate picture of what's around their vessel, deployed on commercial, defence and recreational vessels worldwide. We're expanding our Field Service and Application Engineering team in South Florida. You'll be the technical backbone of our sales activity in the Americas and own the technical delivery of our systems, from demos and sea trials to installation, commissioning and support. You'll sit within our Service department and work closely with Sales, Quality and Product Management. ' Install, commission and troubleshoot our AI machine vision systems onboard commercial, defence and recreational vessels, including elevated and masthead mounting Plan, set up and run live demonstrations, sea trials and customer evaluations, on the water and at trade shows Act as the technical point of contact for the sales team and customers, scoping configurations and supporting pre-sales and post-sales Support integration with onboard equipment, working with shipyards, integrators and partners Provide remote and on-site technical support Manage a pool of demo equipment in the Americas, including logistics, stock and maintenance Feed field issues and product requirements back to R&D, Product Management and Quality Represent SEA.AI at trade shows and industry events (Miami International Boat Show, International WorkBoat Show), staffing the booth and running live demos Hands-on experience working on boats and vessels. This is a hard requirement. We're looking for someone from a marine background (marine electronics installer, shipyard technician, marine electrician, Navy or Coast Guard electronics technician, or similar) Practical experience installing or servicing marine electronics (radar, AIS, ECDIS, VHF, EO/IR cameras, or similar) Comfortable running on-water and trade-show demos and presenting to technical and operational audiences Comfortable working aboard vessels at the dock and underway, and with elevated or masthead installations Working knowledge of marine electrical systems (AC and DC) and marine networking (NMEA, Ethernet) Technical education in electronics, mechatronics, IT or a related field, or equivalent hands-on marine experience Solid hardware, networking and software troubleshooting skills Strong customer-facing and presentation skills Well organized, able to work independently and proactively Willingness to travel frequently Must be legally authorized to work in the United States NMEA 2000 / NMEA 0183 experience, or NMEA installer certification ABYC certification or equivalent marine credentials Experience supporting sales (technical proposals, tender responses, trade-show booths, demos) Familiarity with EO/IR camera systems and embedded hardware Basic IP networking knowledge (IP cameras, switches, routers) Project coordination experience Interest in AI-based technologies Military, Coast Guard or defence-industry background ? 75k-105k depending on experience, skills and qualifications Medical insurance with 100% employer contribution, 20 days PTO, 401(k) with 4% match Work with cutting-edge maritime camera and AI technology Direct impact on customer success and product reliability A team of around 75 across five countries, small enough that what you do here visibly changes the company Travel to our offices in Austria, Germany, France and Portugal, and to customers worldwide

Job Description Our client in the LANCASTER COUNTY, PA area is seeking a detail-oriented Prepress Technician to join our production team. The Prepress Technician is responsible for preparing, reviewing, and optimizing customer-supplied files to ensure accuracy, quality, and readiness for print production. This position supports daily prepress operations by managing digital workflows, troubleshooting file-related issues, maintaining color consistency, and ensuring jobs meet customer specifications and production requirements. The ideal candidate is detail-oriented, organized, technically skilled, and able to work collaboratively in a fast-paced print manufacturing environment. Key Responsibilities Review and interpret job tickets, work orders, layouts, and production specifications to ensure accuracy. Prepare, correct, and optimize customer-supplied digital files to meet print production requirements. Review files for potential issues, including formatting, resolution, fonts, color consistency, and overall print readiness. Operate and manage digital prepress workflows and RIP software to support production requirements. Produce content and contract proofs for customer review and approval. Verify proofs and completed files to ensure accuracy and compliance with customer specifications. Troubleshoot file-related issues, identify causes, implement solutions, and communicate findings to Account Managers and/or Desktop Specialists. Maintain consistent color standards and quality throughout the prepress process. Organize and maintain digital files within the production workflow system. Communicate effectively with internal departments and customers regarding file issues, corrections, and production requirements. Work closely with production teams to ensure jobs move efficiently through the printing process and meet established deadlines. Follow all departmental Standard Operating Procedures (SOPs), quality standards, and company policies. Maintain a clean, organized, and safe work environment. Perform other duties and responsibilities as assigned to support departmental and organizational needs. Qualifications and Preferred Experience High school diploma or equivalent required. Three (3) to five (5) years of experience in prepress, graphic production, or print manufacturing preferred. Proficiency in Adobe Creative Cloud applications, including InDesign, Photoshop, Illustrator, and Acrobat. Experience with FUSIONPRO, Kodak Prinergy or similar prepress workflow software preferred. Strong understanding of print production processes, file preparation, proofing, and color management. Experience working with both Apple and Windows operating systems. Strong attention to detail with excellent troubleshooting and problem-solving abilities. Ability to manage multiple projects, prioritize tasks, and meet production deadlines. Excellent communication, organizational, and time management skills. Ability to work independently and collaboratively in a fast-paced production environment. Willingness to learn new technologies, processes, and equipment as needed. Job Type: Full-time Work Location: ONSITE Pay: From $24.00 per hour Expected hours: No less than 40.0 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance All information kept in strict confidence. Contact Melissa Jones at referencing BH1197 About PrintLink PrintLink is a Professional Placement Firm for employers and job seekers in the packaging, printing, and labels industry. We are recruitment specialists for executive/senior/middle management talent. We connect talent with job opportunities in many areas, including: Executive & Management Recruitment Commercial Print Packaging: Folding Cartons, Corrugated, Labels & Flexible Packaging Direct Mail, Publishing & Critical Communications Supplies & Equipment What do we do? Connect talented professionals with growing companies Discuss job search goals and hiring needs Provide guidance, industry insights, and hiring solutions How do we work? Reach active and passive candidates Tap into industry networks, referrals, and our database Use recruitment tools and digital technology Always private, personal, and confidential. Tell us how we can help. For more information, visit