Job Description Position: Desktop Support Engineer Location: Louisville, KY / Onsite Employment Type: Full-Time Job Summary: We are seeking a skilled Deskside Support with 3-5 years of experience in IT infrastructure support. The role involves handling basic networking, data center operations, monitoring tools, hardware troubleshooting, and ITSM tools . You will act as the on-site support partner, assisting internal teams, customers, and vendors in troubleshooting and resolving technical issues. This is a hands-on role that requires both technical knowledge and the ability to communicate effectively with remote teams. Job Description :Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbe dBasics knowledge / understanding of assigning switch ports to specific VLAN sPatch phone ports to switch as neede dBasic troubleshooting of Avaya VOIP phones (knowledge on basic configuration )Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical team sTroubleshoot and replace network switch chassis blades when require dGood to have understanding of any Data Center Infrastructure Management Applicatio nA periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domai nBasic Knowledge of Monitoring tools such as Solarwinds, etc Networking and Operating System basic sAssist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshootin gBasic knowledge about Hardware like Servers, Storage device sKnowledge to understand Monitoring Tool outcom eBasic knowledge of ITSM tool preferably ServiceNo wBasic knowledge Backup technologies preferably EMC Avama rBasic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linu xBasic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Serve rExperience in SLA base environmen tKnowledge on Server Performance monitoring preferre dCandidate should have minimum 3-5 years experience in above mentioned area give me the scope of the job and who we are and how to apply .
11/14/2026
Full time
Job Description Position: Desktop Support Engineer Location: Louisville, KY / Onsite Employment Type: Full-Time Job Summary: We are seeking a skilled Deskside Support with 3-5 years of experience in IT infrastructure support. The role involves handling basic networking, data center operations, monitoring tools, hardware troubleshooting, and ITSM tools . You will act as the on-site support partner, assisting internal teams, customers, and vendors in troubleshooting and resolving technical issues. This is a hands-on role that requires both technical knowledge and the ability to communicate effectively with remote teams. Job Description :Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbe dBasics knowledge / understanding of assigning switch ports to specific VLAN sPatch phone ports to switch as neede dBasic troubleshooting of Avaya VOIP phones (knowledge on basic configuration )Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical team sTroubleshoot and replace network switch chassis blades when require dGood to have understanding of any Data Center Infrastructure Management Applicatio nA periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domai nBasic Knowledge of Monitoring tools such as Solarwinds, etc Networking and Operating System basic sAssist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshootin gBasic knowledge about Hardware like Servers, Storage device sKnowledge to understand Monitoring Tool outcom eBasic knowledge of ITSM tool preferably ServiceNo wBasic knowledge Backup technologies preferably EMC Avama rBasic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linu xBasic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Serve rExperience in SLA base environmen tKnowledge on Server Performance monitoring preferre dCandidate should have minimum 3-5 years experience in above mentioned area give me the scope of the job and who we are and how to apply .
Job Description Computer Numerical Control Programmer Axiom Engineering Wichita, Kansas Onsite About the Opportunity Axiom Engineering is a precision aerospace manufacturer with a reputation for solving challenging machining problems and responding when customers need solutions. We're investing in advanced machining technology, automation, and palletized manufacturing systems to expand what we can accomplish and how quickly we can deliver. But technology alone doesn't create that capability. The people who know how to put it to work do. We're looking for an experienced CATIA CNC Programmer who wants to be part of building that next level of manufacturing capability. Someone who enjoys challenging work, moves confidently between projects, and sees opportunities where others see obstacles. This isn't a position focused on maintaining the status quo. We're looking for someone who wants to help us push beyond it. What You'll Be Doing Develop CNC programs using CATIA for complex precision aerospace components. Program 3-, 4-, and 5-axis machining centers, developing effective machining strategies for a wide range of manufacturing challenges. Bring new components and programs into production, from initial programming through successful prove-out. Explore new approaches to machining, workholding, and tooling that expand our manufacturing capabilities. Take advantage of new equipment, automation, and palletized manufacturing systems to improve how we produce parts. Work directly with setup technicians and machinists to solve problems and move programs into production. Improve existing processes where opportunities exist to increase capacity, efficiency, and reliability. Manage multiple programming priorities in an environment where responsiveness and execution matter. What We're Looking For Strong, hands-on CATIA CNC programming experience. Aerospace manufacturing experience is required. Experience with complex, close-tolerance components and multi-axis machining. A solid understanding of machining strategies, tooling, workholding, and practical manufacturing processes. The ability to independently turn engineering models and drawings into effective, production-ready CNC programs. Mastercam experience is highly desirable for supporting legacy programs when needed. VERICUT experience is highly desirable for CNC program verification and simulation. Someone who thinks beyond simply generating toolpaths and considers the entire manufacturing process. A problem solver who is comfortable with changing priorities, challenging assignments, and a fast-moving production environment. Someone who takes ownership, communicates well, and enjoys seeing their work make a difference. Why Axiom? We're a company that believes speed, capability, and the willingness to take on difficult work create opportunities. Our customers depend on us to deliver precision components, but they also count on us to respond when their manufacturing challenges become urgent. We're building the people, technology, and processes that will allow us to do more of that work, reach new customers, and take on increasingly demanding opportunities. As part of our programming team, you'll have a direct influence on what we can manufacture, how quickly we can respond, and the opportunities we're able to pursue. If you're the kind of programmer who wants more than a queue of assignments-someone who wants to help shape what a manufacturing company can become-we'd like to talk.
11/14/2026
Full time
Job Description Computer Numerical Control Programmer Axiom Engineering Wichita, Kansas Onsite About the Opportunity Axiom Engineering is a precision aerospace manufacturer with a reputation for solving challenging machining problems and responding when customers need solutions. We're investing in advanced machining technology, automation, and palletized manufacturing systems to expand what we can accomplish and how quickly we can deliver. But technology alone doesn't create that capability. The people who know how to put it to work do. We're looking for an experienced CATIA CNC Programmer who wants to be part of building that next level of manufacturing capability. Someone who enjoys challenging work, moves confidently between projects, and sees opportunities where others see obstacles. This isn't a position focused on maintaining the status quo. We're looking for someone who wants to help us push beyond it. What You'll Be Doing Develop CNC programs using CATIA for complex precision aerospace components. Program 3-, 4-, and 5-axis machining centers, developing effective machining strategies for a wide range of manufacturing challenges. Bring new components and programs into production, from initial programming through successful prove-out. Explore new approaches to machining, workholding, and tooling that expand our manufacturing capabilities. Take advantage of new equipment, automation, and palletized manufacturing systems to improve how we produce parts. Work directly with setup technicians and machinists to solve problems and move programs into production. Improve existing processes where opportunities exist to increase capacity, efficiency, and reliability. Manage multiple programming priorities in an environment where responsiveness and execution matter. What We're Looking For Strong, hands-on CATIA CNC programming experience. Aerospace manufacturing experience is required. Experience with complex, close-tolerance components and multi-axis machining. A solid understanding of machining strategies, tooling, workholding, and practical manufacturing processes. The ability to independently turn engineering models and drawings into effective, production-ready CNC programs. Mastercam experience is highly desirable for supporting legacy programs when needed. VERICUT experience is highly desirable for CNC program verification and simulation. Someone who thinks beyond simply generating toolpaths and considers the entire manufacturing process. A problem solver who is comfortable with changing priorities, challenging assignments, and a fast-moving production environment. Someone who takes ownership, communicates well, and enjoys seeing their work make a difference. Why Axiom? We're a company that believes speed, capability, and the willingness to take on difficult work create opportunities. Our customers depend on us to deliver precision components, but they also count on us to respond when their manufacturing challenges become urgent. We're building the people, technology, and processes that will allow us to do more of that work, reach new customers, and take on increasingly demanding opportunities. As part of our programming team, you'll have a direct influence on what we can manufacture, how quickly we can respond, and the opportunities we're able to pursue. If you're the kind of programmer who wants more than a queue of assignments-someone who wants to help shape what a manufacturing company can become-we'd like to talk.
Job Description We're hiring an experienced RAN Technician to install, integrate, test, and maintain cellular radio access network equipment and the IP routing infrastructure behind it. This is a hands-on field role you'll be at cell sites, equipment shelters, and rooftops across the Denver metro, keeping wireless service running and restoring it fast when it isn't. What you'll do Install, commission, integrate, and maintain RAN equipment baseband, radio, antenna, power, and transmission components. Troubleshoot across radio, router, and transport domains using alarms, logs, performance data, and test equipment. Configure and validate radio parameters and Ethernet/IP connectivity per approved designs and change procedures. Support routers and transport devices: interfaces, VLANs, IP addressing, static and dynamic routing, QoS, and synchronization. Run fiber, copper, RF, and Ethernet testing; isolate faults; and coordinate corrective action with engineering, operations, and field teams. Perform software upgrades, hardware replacements, site acceptance testing, and preventive maintenance. Document configurations, test results, site conditions, and incidents accurately. What you bring Ability to lift 50 lbs. Associate degree in telecommunications, electronics, networking, or a related field or equivalent military/industry experience. Hands-on experience installing, maintaining, or troubleshooting cellular RAN equipment. Experience with LTE RAN platforms and network management or commissioning tools (Nokia or Ericsson preferred). Working knowledge of RF fundamentals, antennas, feeders, fiber optics, grounding, power systems, and site alarms. Practical router and IP networking experience Ethernet, VLANs, IPv4/IPv6, routing, QoS, and basic packet analysis. Able to read network diagrams, site drawings, method-of-procedure documents, alarm data, and technical manuals. Valid driver's license and ability to travel to field locations. Nice to have Nokia AirScale radio and baseband; Nokia service routers or comparable carrier-grade routing platforms. LTE and 5G NR architecture, fronthaul/backhaul, timing and synchronization, microwave transport. Certifications in Nokia technologies, routing/switching, fiber optics, RF, or tower safety. Carrier, utility, public-safety, or other high-availability network environment experience. Details Location: Henderson, CO field based, mostly onsite; company truck provided for site-to-site travel (no overnight travel) Schedule: standard hours, with occasional nights/weekends for planned maintenance windows Contract: 12 months, potential to extend or convert full-time W-2 position Interview process: 1-2 rounds
11/14/2026
Full time
Job Description We're hiring an experienced RAN Technician to install, integrate, test, and maintain cellular radio access network equipment and the IP routing infrastructure behind it. This is a hands-on field role you'll be at cell sites, equipment shelters, and rooftops across the Denver metro, keeping wireless service running and restoring it fast when it isn't. What you'll do Install, commission, integrate, and maintain RAN equipment baseband, radio, antenna, power, and transmission components. Troubleshoot across radio, router, and transport domains using alarms, logs, performance data, and test equipment. Configure and validate radio parameters and Ethernet/IP connectivity per approved designs and change procedures. Support routers and transport devices: interfaces, VLANs, IP addressing, static and dynamic routing, QoS, and synchronization. Run fiber, copper, RF, and Ethernet testing; isolate faults; and coordinate corrective action with engineering, operations, and field teams. Perform software upgrades, hardware replacements, site acceptance testing, and preventive maintenance. Document configurations, test results, site conditions, and incidents accurately. What you bring Ability to lift 50 lbs. Associate degree in telecommunications, electronics, networking, or a related field or equivalent military/industry experience. Hands-on experience installing, maintaining, or troubleshooting cellular RAN equipment. Experience with LTE RAN platforms and network management or commissioning tools (Nokia or Ericsson preferred). Working knowledge of RF fundamentals, antennas, feeders, fiber optics, grounding, power systems, and site alarms. Practical router and IP networking experience Ethernet, VLANs, IPv4/IPv6, routing, QoS, and basic packet analysis. Able to read network diagrams, site drawings, method-of-procedure documents, alarm data, and technical manuals. Valid driver's license and ability to travel to field locations. Nice to have Nokia AirScale radio and baseband; Nokia service routers or comparable carrier-grade routing platforms. LTE and 5G NR architecture, fronthaul/backhaul, timing and synchronization, microwave transport. Certifications in Nokia technologies, routing/switching, fiber optics, RF, or tower safety. Carrier, utility, public-safety, or other high-availability network environment experience. Details Location: Henderson, CO field based, mostly onsite; company truck provided for site-to-site travel (no overnight travel) Schedule: standard hours, with occasional nights/weekends for planned maintenance windows Contract: 12 months, potential to extend or convert full-time W-2 position Interview process: 1-2 rounds
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Provide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the Network What do you need to succeed? 3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10 Experience troubleshooting and replacing hardware on Lenovo PCs Experience using Active Directory Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client Experience troubleshooting wireless connectivity issues Quality Customer Service skills VPN experience. Experience with basic hardware printer support Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making. What do you need to succeed? 1+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10 Experience troubleshooting and replacing hardware on Lenovo PCs Experience using Active Directory Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client Experience troubleshooting wireless connectivity issues Quality Customer Service skills VPN experience. Experience with basic hardware printer support Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP
11/14/2026
Full time
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Provide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the Network What do you need to succeed? 3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10 Experience troubleshooting and replacing hardware on Lenovo PCs Experience using Active Directory Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client Experience troubleshooting wireless connectivity issues Quality Customer Service skills VPN experience. Experience with basic hardware printer support Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making. What do you need to succeed? 1+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10 Experience troubleshooting and replacing hardware on Lenovo PCs Experience using Active Directory Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client Experience troubleshooting wireless connectivity issues Quality Customer Service skills VPN experience. Experience with basic hardware printer support Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP
Who we are For 35+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 30,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. Job Description Provide Windows, software, and hardware support, onsite in a corporate environment Stage, provision, and deploy IT machines to end users following best business practices Configure, troubleshoot, and deploy mobile devices & other audio/ visual equipment Troubleshoot VPN and VDI connectivity Follow appropriate KB articles Manage workload via ticketing software or Non-ticket Tracker Prioritize and complete work in a group and independently with minimal supervision Communicate technical information to non-technical audiences Smart Hands remote support for offsite resolver groups Inventory management of IT assets including asset auditing Other duties as assigned Requirements 1 year onsite or helpdesk support or equivalent experience Excellent troubleshooting capability Ability to maintain composure while handling challenging, dynamic, rapid-response support Experience with Microsoft Office/ Office 365 suite Ability to walk, bend, stand for prolonged periods of time, and lift equipment up to 50 pounds Maintain neat and professional work area and appearance in compliance with site policies Demonstrate a high level of professionalism and strong personal interaction skills High School Diploma or equivalent Maintain valid driver's license Ability to pass standard panel drug screening and background check Adhere to assigned shift schedule What you'll get Work with brilliant minds, often within a global capacity Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making;
11/14/2026
Full time
Who we are For 35+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 30,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. Job Description Provide Windows, software, and hardware support, onsite in a corporate environment Stage, provision, and deploy IT machines to end users following best business practices Configure, troubleshoot, and deploy mobile devices & other audio/ visual equipment Troubleshoot VPN and VDI connectivity Follow appropriate KB articles Manage workload via ticketing software or Non-ticket Tracker Prioritize and complete work in a group and independently with minimal supervision Communicate technical information to non-technical audiences Smart Hands remote support for offsite resolver groups Inventory management of IT assets including asset auditing Other duties as assigned Requirements 1 year onsite or helpdesk support or equivalent experience Excellent troubleshooting capability Ability to maintain composure while handling challenging, dynamic, rapid-response support Experience with Microsoft Office/ Office 365 suite Ability to walk, bend, stand for prolonged periods of time, and lift equipment up to 50 pounds Maintain neat and professional work area and appearance in compliance with site policies Demonstrate a high level of professionalism and strong personal interaction skills High School Diploma or equivalent Maintain valid driver's license Ability to pass standard panel drug screening and background check Adhere to assigned shift schedule What you'll get Work with brilliant minds, often within a global capacity Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making;
Job Description Gromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include Engineering Design and Documentation; Software Development and Testing; System Integration, Testing and Evaluation; Lab Management and Field Installation; Integrated Logistics Support, Training Development and Delivery, Multimedia Support, and Technical System Support. Field Installer Job Description: Installs, operates, maintains, repairs, and modifies imaging equipment on-board US Navy submarines. Performs maintenance and technical support activities at customer and/or field locations for imaging system and subsystem equipment and software. Troubleshoots and diagnoses malfunctions to eliminate problems in minimum time. Removes, upgrades, and installs engineering field changes to equipment. Maintains positive communications and relations with the end customer. Provides onsite training of customer personnel as needed. Provides technical services in support of, but not limited to, the AN/BVY-1 Integrated Submarine Imaging System for US Navy submarines. Field Support Technician responsible for the introduction of the latest technology to the US Navy Submarine Fleet. Provide services following our customer's direction to perform Fleet/NAVSEA tasking including system removal and installation, system software/hardware support, on-board troubleshooting (including fiber optic and system networking support), corrective maintenance actions, and on-board maintenance training. Work requires personnel to be travelling approximately 50% of the time. Field Installer Required Skills: Journeyman level knowledge or better in Server Base Processors and Networks. Must be a self-starter able to work independently with little supervision. Possess excellent communication and writing skills and enjoy working in a fast-paced environment. Field Installer Highly Desirable Skills: Prefer a USN Submarine Electronics or Sonar Technician with experience across multiple platforms and systems. Operational, maintenance, and troubleshooting skills for a variety of platforms to include Los Angeles, SSGN, and Virginia Class sub-systems. Fiber Optic Certification. Field Installer Additional Requirements: Candidates must be able to obtain and keep a DoD Secret Clearance which means you must be a U.S. Citizen. Proactive/self-starter. Task driven with ability to work independently. Team player that takes ownership and develops relationships that foster team success. Job Location : Manassas, Virginia (Relocation Assistance Available) Benefits: We offer a competitive benefit package. Click here Careers GAI () for more information Contract Term : 40 hours/week, onsite and 50% Travel Start Date : Negotiable Salary Range : $97,500 - 107,500
11/14/2026
Full time
Job Description Gromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include Engineering Design and Documentation; Software Development and Testing; System Integration, Testing and Evaluation; Lab Management and Field Installation; Integrated Logistics Support, Training Development and Delivery, Multimedia Support, and Technical System Support. Field Installer Job Description: Installs, operates, maintains, repairs, and modifies imaging equipment on-board US Navy submarines. Performs maintenance and technical support activities at customer and/or field locations for imaging system and subsystem equipment and software. Troubleshoots and diagnoses malfunctions to eliminate problems in minimum time. Removes, upgrades, and installs engineering field changes to equipment. Maintains positive communications and relations with the end customer. Provides onsite training of customer personnel as needed. Provides technical services in support of, but not limited to, the AN/BVY-1 Integrated Submarine Imaging System for US Navy submarines. Field Support Technician responsible for the introduction of the latest technology to the US Navy Submarine Fleet. Provide services following our customer's direction to perform Fleet/NAVSEA tasking including system removal and installation, system software/hardware support, on-board troubleshooting (including fiber optic and system networking support), corrective maintenance actions, and on-board maintenance training. Work requires personnel to be travelling approximately 50% of the time. Field Installer Required Skills: Journeyman level knowledge or better in Server Base Processors and Networks. Must be a self-starter able to work independently with little supervision. Possess excellent communication and writing skills and enjoy working in a fast-paced environment. Field Installer Highly Desirable Skills: Prefer a USN Submarine Electronics or Sonar Technician with experience across multiple platforms and systems. Operational, maintenance, and troubleshooting skills for a variety of platforms to include Los Angeles, SSGN, and Virginia Class sub-systems. Fiber Optic Certification. Field Installer Additional Requirements: Candidates must be able to obtain and keep a DoD Secret Clearance which means you must be a U.S. Citizen. Proactive/self-starter. Task driven with ability to work independently. Team player that takes ownership and develops relationships that foster team success. Job Location : Manassas, Virginia (Relocation Assistance Available) Benefits: We offer a competitive benefit package. Click here Careers GAI () for more information Contract Term : 40 hours/week, onsite and 50% Travel Start Date : Negotiable Salary Range : $97,500 - 107,500
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Provide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the Network Position performing client-site servicing, repair, and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking. Developed knowledge and skills through formal training and considerable work experience. Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from the accepted practice. Attendance and schedule adherence are requirements of this position. Providing hardware/software support services to on-site clients, including break/fix.Implementing virus detection and eradication procedures.Diagnosing end-user system failures and implementing repair solutions.Diagnosing printer and other peripheral device failures and implementing repair solutions.Troubleshooting network devices to ensure connectivity from the PC to the Network.Providing installation and upgrading services for hardware and software.Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs. Setup and troubleshooting audio/video equipment such as projectors and video conference equipment
11/14/2026
Full time
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Provide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the Network Position performing client-site servicing, repair, and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking. Developed knowledge and skills through formal training and considerable work experience. Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from the accepted practice. Attendance and schedule adherence are requirements of this position. Providing hardware/software support services to on-site clients, including break/fix.Implementing virus detection and eradication procedures.Diagnosing end-user system failures and implementing repair solutions.Diagnosing printer and other peripheral device failures and implementing repair solutions.Troubleshooting network devices to ensure connectivity from the PC to the Network.Providing installation and upgrading services for hardware and software.Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs. Setup and troubleshooting audio/video equipment such as projectors and video conference equipment
Stefanini Group is looking for Deskside Technician II for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at / for faster processing. Thank you! Duties and Responsibilities: Troubleshooting and repairing hardware issues; Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; Preventative maintenance (e.g., lifecycle); Troubleshooting HW issues on end user devices; Proper utilization of ServiceNow; ServiceNow queue management and Ticket follow-up; Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; Critical project support that involves hardware and/or high-touch user experience; Perform comprehensive site hardware asset inventory; Maintain consumable device inventory count; Conduct spare part and loaner pool management; Support IMACR/D requests; Engage OEM for warranty repairs and follow up on status; Escort OEM technicians onsite when needed. Assist client with physical support for incidents related to network, datacenter, and other activities as requested. Work on child ticket as assigned by Level 2/3 client-provided technical staff. What you need to succeed: Knowledge of multiple manufacturers and operating systems. Excellent troubleshooting capability. Ability to work in a team environment as well as independently. Ability to communicate technical information -technical audiences. Excellent verbal and written communication skills. Ability to complete assignments with no supervision. Ability to search internally/externally for support information. Customer-oriented attitude. Ability to travel locally and in-state to support other sites, if applicable. Valid driver's license and proof of auto insurance, if travel is required. Attendance and schedule adherence are requirements of this position. This position includes continuous walking, bending and lifting equipment sometimes up to 50 pounds and engaging in labor related duties of connecting computer equipment. Knows and applies fundamental concepts, practices and procedures of particular field of specialization. Required Skills: 3 years of min. experience as Desktop Support Specialist. Corporate desk side support with strong emphasis supporting Windows and MacOS and corresponding applications; Troubleshooting and replacing hardware on PCs and Mac laptops and desktops; Active Directory Deploying IT equipment (Windows, Mac); Imaging and staging PCs; Managing the equipment inventory and lifecycle; Migrating End User data; Moving in scope IT equipment; Collecting and coordinating disposal of in scope IT equipment; Facilitating third-party vendor on-site presence for Onsite Lifecycle Management
11/14/2026
Full time
Stefanini Group is looking for Deskside Technician II for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at / for faster processing. Thank you! Duties and Responsibilities: Troubleshooting and repairing hardware issues; Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; Preventative maintenance (e.g., lifecycle); Troubleshooting HW issues on end user devices; Proper utilization of ServiceNow; ServiceNow queue management and Ticket follow-up; Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; Critical project support that involves hardware and/or high-touch user experience; Perform comprehensive site hardware asset inventory; Maintain consumable device inventory count; Conduct spare part and loaner pool management; Support IMACR/D requests; Engage OEM for warranty repairs and follow up on status; Escort OEM technicians onsite when needed. Assist client with physical support for incidents related to network, datacenter, and other activities as requested. Work on child ticket as assigned by Level 2/3 client-provided technical staff. What you need to succeed: Knowledge of multiple manufacturers and operating systems. Excellent troubleshooting capability. Ability to work in a team environment as well as independently. Ability to communicate technical information -technical audiences. Excellent verbal and written communication skills. Ability to complete assignments with no supervision. Ability to search internally/externally for support information. Customer-oriented attitude. Ability to travel locally and in-state to support other sites, if applicable. Valid driver's license and proof of auto insurance, if travel is required. Attendance and schedule adherence are requirements of this position. This position includes continuous walking, bending and lifting equipment sometimes up to 50 pounds and engaging in labor related duties of connecting computer equipment. Knows and applies fundamental concepts, practices and procedures of particular field of specialization. Required Skills: 3 years of min. experience as Desktop Support Specialist. Corporate desk side support with strong emphasis supporting Windows and MacOS and corresponding applications; Troubleshooting and replacing hardware on PCs and Mac laptops and desktops; Active Directory Deploying IT equipment (Windows, Mac); Imaging and staging PCs; Managing the equipment inventory and lifecycle; Migrating End User data; Moving in scope IT equipment; Collecting and coordinating disposal of in scope IT equipment; Facilitating third-party vendor on-site presence for Onsite Lifecycle Management
Job Description About the Role Pinnacle Partners is recruiting for an Applications Engineer in Indianapolis, IN. This position focuses on CNC programming, machining applications, customer demonstrations, and developing turnkey manufacturing solutions. The ideal candidate will have strong CAM and CNC programming experience, with the ability to take a customer part from an engineering print or 3D model through programming, tooling selection, machining, and final demonstration. This role combines hands-on machining expertise, technical problem-solving, and customer interaction, with travel generally capped at 25%. Key Responsibilities: Develop accurate machining and cycle-time estimates using customer prints, engineering drawings, and 3D solid models. Program CNC machines to manufacture customer parts using appropriate speeds, feeds, tooling, and toolpaths. Develop and execute cutting demonstrations showcasing 3-axis and 5-axis milling machines and multi-axis lathes. Determine appropriate tooling, workholding, fixturing, and machining processes for customer applications. Evaluate customer parts and manufacturing requirements to determine the best machine, tooling, and processes to produce the finished product. Run customer parts on CNC machines to validate programming, machining processes, and production capabilities. Conduct time studies to evaluate machining cycle times, efficiency, and overall machine performance. Travel to customer facilities to perform machine runoffs and demonstrate the equipment's ability to manufacture customer parts. Conduct CNC milling and lathe programming and operator training classes. Provide technical support to customers, including troubleshooting machining applications, programming challenges, and operational issues. Collaborate with Sales, Marketing, and Service teams to provide technical expertise and application solutions. Assist customers with optimizing machining processes, improving efficiency, and maximizing machine performance. Utilize advanced knowledge of CNC machine functionality, performance, programming, and operating systems to support customer applications. Manage multiple customer projects simultaneously, coordinating programming, machining demonstrations, and project timelines. Support turnkey projects by developing complete manufacturing solutions, from initial part review and machine selection through programming and final implementation. Provide technical expertise throughout the pre-sales process to demonstrate how CNC equipment can meet customer manufacturing requirements. Requirements: Two- or four-year degree in a STEM-related field, preferably related to machining, manufacturing, or engineering, or equivalent relevant experience. Strong CNC programming experience, including the ability to take an engineering print or 3D model and program a machine to manufacture the part. Extensive CAM experience with the ability to independently develop programs and toolpaths. Understanding of machining speeds, feeds, tooling selection, workholding, and fixturing requirements. Experience with 3D modeling or 2D/3D CAM programming. Proven CNC machine tool applications experience involving 3-axis and 5-axis mills and multi-axis lathes. Ability to perform machining time studies and evaluate cycle times. Strong mechanical aptitude and technical problem-solving skills. Ability to evaluate customer manufacturing requirements and develop practical machining solutions. Strong communication and customer service skills, with the ability to explain technical processes and demonstrate equipment capabilities. Ability to manage multiple projects and competing priorities. Willingness and ability to travel up to 25%, including occasional overnight stays. Ability to work independently at customer facilities and conduct machine demonstrations and runoffs. Preferred: Experience developing turnkey manufacturing solutions, from initial part review and machine selection through programming and final production. Previous experience selecting tooling, workholding, and fixturing for complex machining applications. Background as a CNC Operator, CNC Setup Technician, CNC Programmer, or Applications Engineer. Experience providing technical support directly to end-user customers. Familiarity with multiple CAM software platforms. Experience with 3D printing, additive manufacturing, or other engineering-related hobbies and projects. Strong interest in machining, manufacturing technology, and hands-on technical problem-solving. Bilingual in Spanish. Experience supporting customer applications involving complex parts and machining requirements. Benefits Overview: Annual base salary ranging from approximately $60,000-$90,000. Annual bonus potential. Comprehensive benefits package. Additional week of time off typically built into the holiday schedule due to the Christmas/New Year's shutdown. Limited travel, generally capped at 25%, with efforts to keep employees home on weekends. Shared company vehicle, company credit card, and travel expense reimbursement through Concur for applicable travel. Travel time is paid. Standard first-shift schedule, generally 7:00 AM-4:00 PM or 8:00 AM-5:00 PM. On-the-job training and development alongside an experienced applications engineering team. Collaborative corporate office environment featuring an onsite gym and open-concept workspace. Opportunity to work with advanced CNC machine tools and a variety of complex customer machining applications. Opportunity to develop complete manufacturing solutions and directly influence customer productivity and manufacturing capabilities. Explore More Engineering Opportunities This role falls within our Engineering/Manufacturing division , where we specialize in placing professionals in areas such as: Quality Engineering and Quality Assurance Mechanical/Electrical Engineering Manufacturing/Process Engineering CNC Machining and Programming Field Service Engineering Technical Support and Parts Management Controls and Automation Engineering Project Engineering Operations / Plant Engineering Explore additional Engineering roles and learn more about how we support Engineering professionals: Find Jobs or Manufacturing & Engineering Opportunities Not the right fit? We're hiring across multiple divisions, including: Human Resources Administrative & Customer Service Information Technology Accounting & Finance
11/14/2026
Full time
Job Description About the Role Pinnacle Partners is recruiting for an Applications Engineer in Indianapolis, IN. This position focuses on CNC programming, machining applications, customer demonstrations, and developing turnkey manufacturing solutions. The ideal candidate will have strong CAM and CNC programming experience, with the ability to take a customer part from an engineering print or 3D model through programming, tooling selection, machining, and final demonstration. This role combines hands-on machining expertise, technical problem-solving, and customer interaction, with travel generally capped at 25%. Key Responsibilities: Develop accurate machining and cycle-time estimates using customer prints, engineering drawings, and 3D solid models. Program CNC machines to manufacture customer parts using appropriate speeds, feeds, tooling, and toolpaths. Develop and execute cutting demonstrations showcasing 3-axis and 5-axis milling machines and multi-axis lathes. Determine appropriate tooling, workholding, fixturing, and machining processes for customer applications. Evaluate customer parts and manufacturing requirements to determine the best machine, tooling, and processes to produce the finished product. Run customer parts on CNC machines to validate programming, machining processes, and production capabilities. Conduct time studies to evaluate machining cycle times, efficiency, and overall machine performance. Travel to customer facilities to perform machine runoffs and demonstrate the equipment's ability to manufacture customer parts. Conduct CNC milling and lathe programming and operator training classes. Provide technical support to customers, including troubleshooting machining applications, programming challenges, and operational issues. Collaborate with Sales, Marketing, and Service teams to provide technical expertise and application solutions. Assist customers with optimizing machining processes, improving efficiency, and maximizing machine performance. Utilize advanced knowledge of CNC machine functionality, performance, programming, and operating systems to support customer applications. Manage multiple customer projects simultaneously, coordinating programming, machining demonstrations, and project timelines. Support turnkey projects by developing complete manufacturing solutions, from initial part review and machine selection through programming and final implementation. Provide technical expertise throughout the pre-sales process to demonstrate how CNC equipment can meet customer manufacturing requirements. Requirements: Two- or four-year degree in a STEM-related field, preferably related to machining, manufacturing, or engineering, or equivalent relevant experience. Strong CNC programming experience, including the ability to take an engineering print or 3D model and program a machine to manufacture the part. Extensive CAM experience with the ability to independently develop programs and toolpaths. Understanding of machining speeds, feeds, tooling selection, workholding, and fixturing requirements. Experience with 3D modeling or 2D/3D CAM programming. Proven CNC machine tool applications experience involving 3-axis and 5-axis mills and multi-axis lathes. Ability to perform machining time studies and evaluate cycle times. Strong mechanical aptitude and technical problem-solving skills. Ability to evaluate customer manufacturing requirements and develop practical machining solutions. Strong communication and customer service skills, with the ability to explain technical processes and demonstrate equipment capabilities. Ability to manage multiple projects and competing priorities. Willingness and ability to travel up to 25%, including occasional overnight stays. Ability to work independently at customer facilities and conduct machine demonstrations and runoffs. Preferred: Experience developing turnkey manufacturing solutions, from initial part review and machine selection through programming and final production. Previous experience selecting tooling, workholding, and fixturing for complex machining applications. Background as a CNC Operator, CNC Setup Technician, CNC Programmer, or Applications Engineer. Experience providing technical support directly to end-user customers. Familiarity with multiple CAM software platforms. Experience with 3D printing, additive manufacturing, or other engineering-related hobbies and projects. Strong interest in machining, manufacturing technology, and hands-on technical problem-solving. Bilingual in Spanish. Experience supporting customer applications involving complex parts and machining requirements. Benefits Overview: Annual base salary ranging from approximately $60,000-$90,000. Annual bonus potential. Comprehensive benefits package. Additional week of time off typically built into the holiday schedule due to the Christmas/New Year's shutdown. Limited travel, generally capped at 25%, with efforts to keep employees home on weekends. Shared company vehicle, company credit card, and travel expense reimbursement through Concur for applicable travel. Travel time is paid. Standard first-shift schedule, generally 7:00 AM-4:00 PM or 8:00 AM-5:00 PM. On-the-job training and development alongside an experienced applications engineering team. Collaborative corporate office environment featuring an onsite gym and open-concept workspace. Opportunity to work with advanced CNC machine tools and a variety of complex customer machining applications. Opportunity to develop complete manufacturing solutions and directly influence customer productivity and manufacturing capabilities. Explore More Engineering Opportunities This role falls within our Engineering/Manufacturing division , where we specialize in placing professionals in areas such as: Quality Engineering and Quality Assurance Mechanical/Electrical Engineering Manufacturing/Process Engineering CNC Machining and Programming Field Service Engineering Technical Support and Parts Management Controls and Automation Engineering Project Engineering Operations / Plant Engineering Explore additional Engineering roles and learn more about how we support Engineering professionals: Find Jobs or Manufacturing & Engineering Opportunities Not the right fit? We're hiring across multiple divisions, including: Human Resources Administrative & Customer Service Information Technology Accounting & Finance
Job Description Agility Robotics is at the forefront of developing humanoid robots designed to operate in real-world environments. Our mission is to build robots that seamlessly integrate into human workflows, solving complex challenges in logistics, manufacturing, and beyond. As we scale our manufacturing and deployments, we are building the validation infrastructure that ensures every robot that reaches a customer site is one we can stand behind. The Senior Test Operations Manager role is a critical role in making that happen. About the Role As a Senior Test Operations Manager at Agility Robotics, you will own the operational heartbeat of our robot validation program. This is not a role for someone who waits for test plans to arrive - it is for someone who sees an idle robot and immediately asks why it is not running, who finds problems that no one else is looking for, and who treats every test result as data that should improve the product. You will be responsible for maximizing robot fleet uptime, designing and driving endurance and validation testing, and serving as the strategic conduit between Commercial, Software, and Systems Engineering teams to continuously evolve our test strategy. Your work will directly influence the quality and reliability of Digit in customer warehouses. About the Work Fleet Uptime and Test Operations Own end-to-end robot uptime across the validation fleet - define uptime targets, track actuals, and drive rapid recovery when robots are out of commission Build and maintain a structured fleet management system (scheduling, status tracking, maintenance windows) to ensure robots are always available for the right test at the right time Establish and enforce first-line triage protocols so that every robot issue is diagnosed, classified (hardware vs. software vs. environment), and routed to the right engineering team with clear, evidence-backed Jira tickets Develop and maintain preventative maintenance schedules in partnership with hardware engineering and repair technicians to reduce unplanned downtime Longevity and Validation Testing Design, build, and continuously evolve longevity test programs - multi-robot, multi-mission, extended-duration test campaigns that mirror real customer deployment conditions, not sanitized lab scenarios Move the fleet beyond functional smoke tests toward scenario-based, customer-representative validation: object avoidance in cluttered environments, human co-presence, payload variation, stair and terrain diversity, thermal stress, and extended uptime cycles Define test success criteria and acceptance thresholds collaboratively with Systems Engineering. Run release validation cycles - execute a comprehensive battery of tests before any major software or hardware release reaches customers, and hold the go/no-go authority on test completion Track issues by release label so that regressions are visible, persistent failures are escalated, and the history of what was found when is always available Reporting and Metrics Publish weekly leadership reports covering: robot fleet uptime, tests executed, pass/fail rates by release, open issues by severity, and trends across longevity runs Define and own the metrics that matter - intervention rates, mission success rates, MTBI (mean time between interventions), and issue escape rates - and flag when metrics are misleading or need to be retired Build dashboards that give engineering and product leadership real-time visibility into validation health and release readiness Testability and Debuggability Improvement Partner with SW engineering to improve log structure, telemetry accessibility, and diagnostic tooling so that any member of the team can triage a robot failure - not just the person who built the logging system Champion the creation and maintenance of robot diagnostic runbooks: if-then decision trees that route failures to the right owner with the right supporting evidence Provide structured, data-driven input to SW and HW teams on user experience friction - what is operationally hard, what breaks under real-world conditions, what customers will notice before engineers do Create and maintain reusable test protocols, onboarding guides, and operational playbooks so that institutional knowledge scales with the team About You Experience 5+ years of hands-on experience in test operations, system validation, or field operations for complex electromechanical or robotic systems Demonstrated experience managing and sustaining a fleet of hardware-software integrated systems - robots, autonomous vehicles, or comparable platforms - in an operational test environment Previous experience in high-growth, fast-paced environments where self-direction and bias for action are essential Strong instincts for customer-representative testing: designing scenarios that reflect real deployment conditions, not idealized lab conditions Proficiency with log analysis and telemetry tools; ability to correlate hardware, software, and sensor data to identify root cause Experience with structured issue management (Jira or equivalent) including release labeling, triage workflows, and escalation protocols Familiarity with reliability engineering concepts: MTBI, intervention rate analysis, wear pattern identification in integrated mechanical systems Why Join Agility Robotics? Play a key role in ensuring that humanoid robots deployed at customer sites are safe, reliable, and ready - not just functional in a lab Work in a fast-moving, highly collaborative environment where your findings directly shape engineering decisions and product quality Be part of cutting-edge development at the intersection of hardware, software, and AI at a pivotal moment in the industry Competitive salary, equity, and benefits package Location This is an onsite position based out of our Pittsburgh, PA office with some travel to Salem, OR during onboarding/ramp up The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: job-related knowledge, skills, and experience. Agility Robotics is a multi-state employer and this salary range may not reflect positions who work in other locations. These ranges may be modified in the future. Anticipated Base Salary Range $136,000 - $176,000 USD In addition to base pay, our competitive total rewards package consists of the following for full-time employees: 401(k) Plan: Includes a 6% company match. Equity: Company stock options. Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees. Benefit Start Date: Eligible for benefits on your first day of employment. Well-Being Support: Employee Assistance Program (EAP). Time Off: Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown. Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually. On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations. Parental Leave: Generous paid parental leave programs. Work Environment: A culture that supports flexible work arrangements. Growth Opportunities: Professional development and tuition reimbursement programs. Relocation Assistance: Provided for eligible roles. Annual Discretionary Bonus: Provided for eligible roles. All of our roles are U.S.-based. Applicants must have current authorization to work in the United States. Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.
11/14/2026
Full time
Job Description Agility Robotics is at the forefront of developing humanoid robots designed to operate in real-world environments. Our mission is to build robots that seamlessly integrate into human workflows, solving complex challenges in logistics, manufacturing, and beyond. As we scale our manufacturing and deployments, we are building the validation infrastructure that ensures every robot that reaches a customer site is one we can stand behind. The Senior Test Operations Manager role is a critical role in making that happen. About the Role As a Senior Test Operations Manager at Agility Robotics, you will own the operational heartbeat of our robot validation program. This is not a role for someone who waits for test plans to arrive - it is for someone who sees an idle robot and immediately asks why it is not running, who finds problems that no one else is looking for, and who treats every test result as data that should improve the product. You will be responsible for maximizing robot fleet uptime, designing and driving endurance and validation testing, and serving as the strategic conduit between Commercial, Software, and Systems Engineering teams to continuously evolve our test strategy. Your work will directly influence the quality and reliability of Digit in customer warehouses. About the Work Fleet Uptime and Test Operations Own end-to-end robot uptime across the validation fleet - define uptime targets, track actuals, and drive rapid recovery when robots are out of commission Build and maintain a structured fleet management system (scheduling, status tracking, maintenance windows) to ensure robots are always available for the right test at the right time Establish and enforce first-line triage protocols so that every robot issue is diagnosed, classified (hardware vs. software vs. environment), and routed to the right engineering team with clear, evidence-backed Jira tickets Develop and maintain preventative maintenance schedules in partnership with hardware engineering and repair technicians to reduce unplanned downtime Longevity and Validation Testing Design, build, and continuously evolve longevity test programs - multi-robot, multi-mission, extended-duration test campaigns that mirror real customer deployment conditions, not sanitized lab scenarios Move the fleet beyond functional smoke tests toward scenario-based, customer-representative validation: object avoidance in cluttered environments, human co-presence, payload variation, stair and terrain diversity, thermal stress, and extended uptime cycles Define test success criteria and acceptance thresholds collaboratively with Systems Engineering. Run release validation cycles - execute a comprehensive battery of tests before any major software or hardware release reaches customers, and hold the go/no-go authority on test completion Track issues by release label so that regressions are visible, persistent failures are escalated, and the history of what was found when is always available Reporting and Metrics Publish weekly leadership reports covering: robot fleet uptime, tests executed, pass/fail rates by release, open issues by severity, and trends across longevity runs Define and own the metrics that matter - intervention rates, mission success rates, MTBI (mean time between interventions), and issue escape rates - and flag when metrics are misleading or need to be retired Build dashboards that give engineering and product leadership real-time visibility into validation health and release readiness Testability and Debuggability Improvement Partner with SW engineering to improve log structure, telemetry accessibility, and diagnostic tooling so that any member of the team can triage a robot failure - not just the person who built the logging system Champion the creation and maintenance of robot diagnostic runbooks: if-then decision trees that route failures to the right owner with the right supporting evidence Provide structured, data-driven input to SW and HW teams on user experience friction - what is operationally hard, what breaks under real-world conditions, what customers will notice before engineers do Create and maintain reusable test protocols, onboarding guides, and operational playbooks so that institutional knowledge scales with the team About You Experience 5+ years of hands-on experience in test operations, system validation, or field operations for complex electromechanical or robotic systems Demonstrated experience managing and sustaining a fleet of hardware-software integrated systems - robots, autonomous vehicles, or comparable platforms - in an operational test environment Previous experience in high-growth, fast-paced environments where self-direction and bias for action are essential Strong instincts for customer-representative testing: designing scenarios that reflect real deployment conditions, not idealized lab conditions Proficiency with log analysis and telemetry tools; ability to correlate hardware, software, and sensor data to identify root cause Experience with structured issue management (Jira or equivalent) including release labeling, triage workflows, and escalation protocols Familiarity with reliability engineering concepts: MTBI, intervention rate analysis, wear pattern identification in integrated mechanical systems Why Join Agility Robotics? Play a key role in ensuring that humanoid robots deployed at customer sites are safe, reliable, and ready - not just functional in a lab Work in a fast-moving, highly collaborative environment where your findings directly shape engineering decisions and product quality Be part of cutting-edge development at the intersection of hardware, software, and AI at a pivotal moment in the industry Competitive salary, equity, and benefits package Location This is an onsite position based out of our Pittsburgh, PA office with some travel to Salem, OR during onboarding/ramp up The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: job-related knowledge, skills, and experience. Agility Robotics is a multi-state employer and this salary range may not reflect positions who work in other locations. These ranges may be modified in the future. Anticipated Base Salary Range $136,000 - $176,000 USD In addition to base pay, our competitive total rewards package consists of the following for full-time employees: 401(k) Plan: Includes a 6% company match. Equity: Company stock options. Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees. Benefit Start Date: Eligible for benefits on your first day of employment. Well-Being Support: Employee Assistance Program (EAP). Time Off: Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown. Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually. On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations. Parental Leave: Generous paid parental leave programs. Work Environment: A culture that supports flexible work arrangements. Growth Opportunities: Professional development and tuition reimbursement programs. Relocation Assistance: Provided for eligible roles. Annual Discretionary Bonus: Provided for eligible roles. All of our roles are U.S.-based. Applicants must have current authorization to work in the United States. Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.
Job Description Test Engineer - Electromechanical Systems & Prototype Testing Location: Fredericksburg, VA Employment Type: Direct Hire Work Arrangement: Onsite 1st Shift, Monday-Friday Compensation: $90,000-$115,000 annually + Competitive Benefits Position Overview We are seeking a hands-on Test Engineer to support the assembly, testing, troubleshooting, and validation of complex electromechanical systems, including robotic arms, unmanned ground vehicles (UGVs), and prototype equipment. This role focuses on building, disassembling, modifying, and testing electrical and mechanical devices to support engineering design decisions, validate new products and materials, and ensure prototype systems meet functional and performance requirements. The ideal candidate will have practical experience working with electromechanical assemblies, electrical test instrumentation, mechanical measurement tools, and shop equipment. They should be comfortable performing hands-on troubleshooting, collecting and analyzing test data, and communicating findings to engineering teams. Success in this position requires a combination of mechanical aptitude, electrical troubleshooting skills, attention to detail, and strong Microsoft Excel proficiency. Key Responsibilities 1. Electromechanical Assembly & Troubleshooting Build, disassemble, rebuild, modify, and troubleshoot electrical and mechanical devices, assemblies, and prototype systems. Perform hands-on assembly, debugging, and testing of complex electromechanical equipment. Identify and resolve mechanical, electrical, and control system issues during prototype development and validation. Collaborate with engineers to investigate design issues, troubleshoot failures, and implement improvements. Support fabrication, assembly, and modification of prototype equipment and test fixtures. Read and interpret electrical schematics, mechanical drawings, and engineering documentation. 2. Prototype Testing & Validation Develop and execute test plans, procedures, and protocols for electromechanical systems and prototype equipment. Perform functional and performance testing to support engineering design decisions and product development. Conduct testing to validate new designs, components, and materials. Verify subsystem and complete system functionality during prototype builds. Validate prototype performance against customer requirements and engineering specifications. Support testing of robotic systems and embedded control software. Identify, document, and communicate test failures, performance issues, and potential design improvements. Assist with production verification, integration testing, and troubleshooting activities. 3. Test Equipment & Measurement Operate electrical test equipment, including multimeters, oscilloscopes, and other diagnostic instrumentation. Use mechanical measurement tools, including calipers and micrometers, to verify component dimensions and tolerances. Utilize force, torque, position, temperature, and other sensors to collect test measurements. Set up, operate, and troubleshoot test equipment and instrumentation. Use common shop tools, including wrenches, screwdrivers, saws, drill presses, bench grinders, and other mechanical assembly equipment. Ensure proper use, handling, and maintenance of test equipment and tools. 4. Data Collection, Analysis & Reporting Collect, organize, analyze, and report test data using Microsoft Excel. Develop and maintain accurate test records, technical documentation, and engineering reports. Evaluate test results to identify trends, performance concerns, and potential design issues. Communicate testing results and recommendations to engineering and project teams. Upload software, collect system test data, and follow equipment-specific testing procedures. Learn and utilize new software tools and test applications as required. Maintain accurate documentation of troubleshooting activities, test procedures, and validation results. 5. Engineering Collaboration & Project Support Work closely with mechanical, electrical, software, manufacturing, quality, and systems engineering teams. Provide feedback to engineering teams to support design improvements and prototype development. Communicate effectively with technicians, engineers, vendors, customers, and other stakeholders. Manage assigned testing activities and projects to meet established schedules and technical requirements. Support manufacturing, service, and warranty-related troubleshooting activities as needed. Assist with additional engineering and testing responsibilities as assigned. Required Qualifications Education & Experience Bachelor's degree in Mechanical Engineering, Robotics Engineering, or a related engineering discipline. Approximately 5 years of relevant experience in electromechanical testing, prototype development, product validation, or related engineering activities. Demonstrated hands-on experience building, disassembling, rebuilding, and troubleshooting electrical and mechanical devices. Experience testing and evaluating prototype electromechanical systems. Experience performing functional testing, performance validation, and troubleshooting of mechanical and electrical assemblies. Experience collecting, analyzing, and reporting test data. Technical Skills Strong understanding of electromechanical systems and their mechanical, electrical, and control system interfaces. Hands-on experience using electrical measurement equipment, including multimeters and oscilloscopes. Experience using mechanical measurement tools such as calipers and micrometers. Familiarity with force, torque, position, and temperature sensors. Ability to safely operate common shop tools, including wrenches, fastener drivers, saws, drill presses, and bench grinders. Ability to read and interpret electrical schematics and mechanical engineering drawings. Strong proficiency with Microsoft Excel for data collection, organization, evaluation, and reporting. Ability to learn and use new software tools with guidance from software engineers or technical personnel. Ability to upload software and collect test data using system-specific procedures. Strong troubleshooting, analytical, and practical problem-solving skills. Ability to accurately document testing activities, findings, and technical results. Professional Skills Strong written and verbal communication skills. Ability to collaborate effectively with multidisciplinary engineering and technical teams. Strong attention to detail and commitment to accurate test results. Ability to work independently while following established testing procedures and project requirements. Strong organizational and time management skills. Willingness to perform hands-on assembly, troubleshooting, and testing activities. Preferred Qualifications Experience testing robotic systems, unmanned ground vehicles, robotic arms, or other complex electromechanical equipment. Experience with prototype development, engineering validation, or research and development testing. Familiarity with CAD software, particularly SolidWorks, for reviewing and referencing mechanical models. Experience using logic analyzers, data acquisition systems, or specialized test instrumentation. Experience with embedded control systems and software-based test procedures. Familiarity with environmental and electromagnetic compatibility testing standards, including MIL-STD-810 and MIL-STD-461. Experience supporting manufacturing, product development, or production validation activities. Experience developing test procedures, technical reports, and engineering documentation. Work Environment & Physical Requirements Work is performed in engineering, laboratory, office, manufacturing, and prototype testing environments. May involve exposure to manufacturing noise, dust, fumes, oils, and temperature variations. Requires the ability to alternate between sitting, standing, and walking for extended periods. Must be able to lift and carry parts or equipment weighing up to 45 pounds. Must follow established safety procedures, workmanship standards, and housekeeping requirements. Must wear appropriate personal protective equipment (PPE) when required. Training will be provided on applicable safety procedures and specialized tools or software. May provide technical oversight or direction to other designers or technicians as assigned. Priority Qualifications - Candidate Evaluation The following capabilities are the highest priorities when evaluating candidates: Hands-On Electromechanical Experience: Experience building, disassembling, rebuilding, and troubleshooting electrical and mechanical devices. Prototype Testing & Validation: Experience testing prototype equipment, validating system functionality, and identifying mechanical or electrical performance issues. Test & Measurement Equipment: Practical experience using multimeters, oscilloscopes, calipers, micrometers, and applicable measurement sensors. . click apply for full job details
11/14/2026
Full time
Job Description Test Engineer - Electromechanical Systems & Prototype Testing Location: Fredericksburg, VA Employment Type: Direct Hire Work Arrangement: Onsite 1st Shift, Monday-Friday Compensation: $90,000-$115,000 annually + Competitive Benefits Position Overview We are seeking a hands-on Test Engineer to support the assembly, testing, troubleshooting, and validation of complex electromechanical systems, including robotic arms, unmanned ground vehicles (UGVs), and prototype equipment. This role focuses on building, disassembling, modifying, and testing electrical and mechanical devices to support engineering design decisions, validate new products and materials, and ensure prototype systems meet functional and performance requirements. The ideal candidate will have practical experience working with electromechanical assemblies, electrical test instrumentation, mechanical measurement tools, and shop equipment. They should be comfortable performing hands-on troubleshooting, collecting and analyzing test data, and communicating findings to engineering teams. Success in this position requires a combination of mechanical aptitude, electrical troubleshooting skills, attention to detail, and strong Microsoft Excel proficiency. Key Responsibilities 1. Electromechanical Assembly & Troubleshooting Build, disassemble, rebuild, modify, and troubleshoot electrical and mechanical devices, assemblies, and prototype systems. Perform hands-on assembly, debugging, and testing of complex electromechanical equipment. Identify and resolve mechanical, electrical, and control system issues during prototype development and validation. Collaborate with engineers to investigate design issues, troubleshoot failures, and implement improvements. Support fabrication, assembly, and modification of prototype equipment and test fixtures. Read and interpret electrical schematics, mechanical drawings, and engineering documentation. 2. Prototype Testing & Validation Develop and execute test plans, procedures, and protocols for electromechanical systems and prototype equipment. Perform functional and performance testing to support engineering design decisions and product development. Conduct testing to validate new designs, components, and materials. Verify subsystem and complete system functionality during prototype builds. Validate prototype performance against customer requirements and engineering specifications. Support testing of robotic systems and embedded control software. Identify, document, and communicate test failures, performance issues, and potential design improvements. Assist with production verification, integration testing, and troubleshooting activities. 3. Test Equipment & Measurement Operate electrical test equipment, including multimeters, oscilloscopes, and other diagnostic instrumentation. Use mechanical measurement tools, including calipers and micrometers, to verify component dimensions and tolerances. Utilize force, torque, position, temperature, and other sensors to collect test measurements. Set up, operate, and troubleshoot test equipment and instrumentation. Use common shop tools, including wrenches, screwdrivers, saws, drill presses, bench grinders, and other mechanical assembly equipment. Ensure proper use, handling, and maintenance of test equipment and tools. 4. Data Collection, Analysis & Reporting Collect, organize, analyze, and report test data using Microsoft Excel. Develop and maintain accurate test records, technical documentation, and engineering reports. Evaluate test results to identify trends, performance concerns, and potential design issues. Communicate testing results and recommendations to engineering and project teams. Upload software, collect system test data, and follow equipment-specific testing procedures. Learn and utilize new software tools and test applications as required. Maintain accurate documentation of troubleshooting activities, test procedures, and validation results. 5. Engineering Collaboration & Project Support Work closely with mechanical, electrical, software, manufacturing, quality, and systems engineering teams. Provide feedback to engineering teams to support design improvements and prototype development. Communicate effectively with technicians, engineers, vendors, customers, and other stakeholders. Manage assigned testing activities and projects to meet established schedules and technical requirements. Support manufacturing, service, and warranty-related troubleshooting activities as needed. Assist with additional engineering and testing responsibilities as assigned. Required Qualifications Education & Experience Bachelor's degree in Mechanical Engineering, Robotics Engineering, or a related engineering discipline. Approximately 5 years of relevant experience in electromechanical testing, prototype development, product validation, or related engineering activities. Demonstrated hands-on experience building, disassembling, rebuilding, and troubleshooting electrical and mechanical devices. Experience testing and evaluating prototype electromechanical systems. Experience performing functional testing, performance validation, and troubleshooting of mechanical and electrical assemblies. Experience collecting, analyzing, and reporting test data. Technical Skills Strong understanding of electromechanical systems and their mechanical, electrical, and control system interfaces. Hands-on experience using electrical measurement equipment, including multimeters and oscilloscopes. Experience using mechanical measurement tools such as calipers and micrometers. Familiarity with force, torque, position, and temperature sensors. Ability to safely operate common shop tools, including wrenches, fastener drivers, saws, drill presses, and bench grinders. Ability to read and interpret electrical schematics and mechanical engineering drawings. Strong proficiency with Microsoft Excel for data collection, organization, evaluation, and reporting. Ability to learn and use new software tools with guidance from software engineers or technical personnel. Ability to upload software and collect test data using system-specific procedures. Strong troubleshooting, analytical, and practical problem-solving skills. Ability to accurately document testing activities, findings, and technical results. Professional Skills Strong written and verbal communication skills. Ability to collaborate effectively with multidisciplinary engineering and technical teams. Strong attention to detail and commitment to accurate test results. Ability to work independently while following established testing procedures and project requirements. Strong organizational and time management skills. Willingness to perform hands-on assembly, troubleshooting, and testing activities. Preferred Qualifications Experience testing robotic systems, unmanned ground vehicles, robotic arms, or other complex electromechanical equipment. Experience with prototype development, engineering validation, or research and development testing. Familiarity with CAD software, particularly SolidWorks, for reviewing and referencing mechanical models. Experience using logic analyzers, data acquisition systems, or specialized test instrumentation. Experience with embedded control systems and software-based test procedures. Familiarity with environmental and electromagnetic compatibility testing standards, including MIL-STD-810 and MIL-STD-461. Experience supporting manufacturing, product development, or production validation activities. Experience developing test procedures, technical reports, and engineering documentation. Work Environment & Physical Requirements Work is performed in engineering, laboratory, office, manufacturing, and prototype testing environments. May involve exposure to manufacturing noise, dust, fumes, oils, and temperature variations. Requires the ability to alternate between sitting, standing, and walking for extended periods. Must be able to lift and carry parts or equipment weighing up to 45 pounds. Must follow established safety procedures, workmanship standards, and housekeeping requirements. Must wear appropriate personal protective equipment (PPE) when required. Training will be provided on applicable safety procedures and specialized tools or software. May provide technical oversight or direction to other designers or technicians as assigned. Priority Qualifications - Candidate Evaluation The following capabilities are the highest priorities when evaluating candidates: Hands-On Electromechanical Experience: Experience building, disassembling, rebuilding, and troubleshooting electrical and mechanical devices. Prototype Testing & Validation: Experience testing prototype equipment, validating system functionality, and identifying mechanical or electrical performance issues. Test & Measurement Equipment: Practical experience using multimeters, oscilloscopes, calipers, micrometers, and applicable measurement sensors. . click apply for full job details
Job Description Looking for a career where hard work is valued, and your ideas and feedback are part of the way we operate daily? Want to bring your skills to a company that encourages teamwork and champions continued education and process improvement? Atlas Tech, a veteran-owned IT company serving multiple DoD customers in support of America's warfighters, is looking for a Senior Cloud Engineer in North Charleston, SC. This is an onsite position requiring a relocation if you are outside of the Charleston market. The ideal candidate for this position will have proven experience in a technology-driven program or project supporting the US Navy. If you have systems engineering skills, a strong work ethic and commitment to quality, we would like to talk to you about joining our growing team. You Will: Design, deploy, secure, and sustain Microsoft Azure architectures, with preference for Azure Government over commercial cloud and Azure over AWS. Apply experience in DoD Impact Level environments; IL5 experience is strongly desired, and IL6 experience is ideal. Design hybrid-cloud solutions that run complementary services on premises and in Azure, including integration and management through Azure Arc. Engineer external connectivity and direct-connect solutions, including Azure ExpressRoute, VPN Gateway, routing, and connectivity to on-premises networks. Design and manage internal networking, including virtual networks, subnets, network security groups, VLANs, routing, and network segmentation. Implement cloud security using Microsoft Defender, Azure Firewall, VPN Gateway, secure baselines, least-privilege access, and Zero Trust principles. Design and administer Azure identity, role-based access control, privileged access, and service identities, including integration with program-provided NIS tools. Architect and support Azure Virtual Desktop, Windows and Linux virtual machines, and containerized workloads. Evaluate technical, cybersecurity, mission, and cost constraints and develop resilient Azure solution architectures and implementation plans. Develop repeatable infrastructure provisioning and configuration using Azure Automation integrated with Terraform; PowerShell, Bash, Python, and CI/CD experience is valuable. Troubleshoot complex cloud, network, identity, security, compute, and hybrid-integration issues across lab and production environments. Produce architecture diagrams, implementation plans, test artifacts, operating procedures, and RMF/ATO compliance evidence; participate in technical reviews and change management. You Have: US Citizenship Possession of a Department of Defense (DoD) Secret Level Security Clearance with a current SSBI/T5 investigation, TS/SCI desired DoD Certifications to be qualified as an Information Assurance Technician (IAT) Level II (e.g. CompTIA Security+ certification) 10+ years of experience with C4I systems with specific focus on systems engineering and cybersecurity support Bachelor's Degree in Engineering, Computer Science, or related field Operating System Certificate (e.g., Linux+, Windows Server, CCNA, etc) Experience supporting Navy C4I or comparable DoD mission environments. Azure Government and classified-cloud engineering experience at IL6. Advanced Azure architecture experience with Azure Virtual Desktop, Azure Arc, ExpressRoute, Azure Firewall, Microsoft Defender, VPN Gateway, virtual machines, containers, and role-based access control. Hybrid-cloud architecture spanning on-premises infrastructure and Azure services. Terraform integrated with Azure Automation, Git-based version control, and CI/CD pipelines. Experience with Azure Kubernetes Service or other Kubernetes/container platforms. Familiarity with DISA STIGs, ACAS/SCAP remediation, RMF controls, POA&Ms, and continuous monitoring. Strong communication, technical documentation, collaboration, and leadership skills in a multi-disciplinary Agile environment. Want to hear more? Read on to see what our Team Members say about their experience: "To me, the best part about working at Atlas is the level of transparency afforded to everyone in the company. I've had plenty of jobs where I knew what I was doing, but at Atlas there is a concerted effort to make sure we also understand why, and how our role directly impacts the overall mission." - Jess "With LEARNING as a core value, Atlas is constantly promoting ways to increase knowledge and stay at the forefront of the latest technology. Team members are regularly encouraged to continue learning and Atlas provides training resources and skills enhancement opportunities internally as well as education reimbursement if you prefer to obtain skills through outside resources or higher education." - Wendy Atlas Tech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, genetic information, or protected veteran status. We are committed to fostering an inclusive workplace where diverse perspectives are valued and respected. Accessibility & Accommodations Atlas Tech strives to make our website accessible to all users. If you need assistance completing the application process or require a reasonable accommodation due to a disability, please contact us at . This contact information is designated for accommodation requests only and cannot be used to inquire about the status of an application. Atlas Tech is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA). Atlas Tech offers a competitive salary, generous benefits package, and an opportunity to make a positive impact in your own community.
11/14/2026
Full time
Job Description Looking for a career where hard work is valued, and your ideas and feedback are part of the way we operate daily? Want to bring your skills to a company that encourages teamwork and champions continued education and process improvement? Atlas Tech, a veteran-owned IT company serving multiple DoD customers in support of America's warfighters, is looking for a Senior Cloud Engineer in North Charleston, SC. This is an onsite position requiring a relocation if you are outside of the Charleston market. The ideal candidate for this position will have proven experience in a technology-driven program or project supporting the US Navy. If you have systems engineering skills, a strong work ethic and commitment to quality, we would like to talk to you about joining our growing team. You Will: Design, deploy, secure, and sustain Microsoft Azure architectures, with preference for Azure Government over commercial cloud and Azure over AWS. Apply experience in DoD Impact Level environments; IL5 experience is strongly desired, and IL6 experience is ideal. Design hybrid-cloud solutions that run complementary services on premises and in Azure, including integration and management through Azure Arc. Engineer external connectivity and direct-connect solutions, including Azure ExpressRoute, VPN Gateway, routing, and connectivity to on-premises networks. Design and manage internal networking, including virtual networks, subnets, network security groups, VLANs, routing, and network segmentation. Implement cloud security using Microsoft Defender, Azure Firewall, VPN Gateway, secure baselines, least-privilege access, and Zero Trust principles. Design and administer Azure identity, role-based access control, privileged access, and service identities, including integration with program-provided NIS tools. Architect and support Azure Virtual Desktop, Windows and Linux virtual machines, and containerized workloads. Evaluate technical, cybersecurity, mission, and cost constraints and develop resilient Azure solution architectures and implementation plans. Develop repeatable infrastructure provisioning and configuration using Azure Automation integrated with Terraform; PowerShell, Bash, Python, and CI/CD experience is valuable. Troubleshoot complex cloud, network, identity, security, compute, and hybrid-integration issues across lab and production environments. Produce architecture diagrams, implementation plans, test artifacts, operating procedures, and RMF/ATO compliance evidence; participate in technical reviews and change management. You Have: US Citizenship Possession of a Department of Defense (DoD) Secret Level Security Clearance with a current SSBI/T5 investigation, TS/SCI desired DoD Certifications to be qualified as an Information Assurance Technician (IAT) Level II (e.g. CompTIA Security+ certification) 10+ years of experience with C4I systems with specific focus on systems engineering and cybersecurity support Bachelor's Degree in Engineering, Computer Science, or related field Operating System Certificate (e.g., Linux+, Windows Server, CCNA, etc) Experience supporting Navy C4I or comparable DoD mission environments. Azure Government and classified-cloud engineering experience at IL6. Advanced Azure architecture experience with Azure Virtual Desktop, Azure Arc, ExpressRoute, Azure Firewall, Microsoft Defender, VPN Gateway, virtual machines, containers, and role-based access control. Hybrid-cloud architecture spanning on-premises infrastructure and Azure services. Terraform integrated with Azure Automation, Git-based version control, and CI/CD pipelines. Experience with Azure Kubernetes Service or other Kubernetes/container platforms. Familiarity with DISA STIGs, ACAS/SCAP remediation, RMF controls, POA&Ms, and continuous monitoring. Strong communication, technical documentation, collaboration, and leadership skills in a multi-disciplinary Agile environment. Want to hear more? Read on to see what our Team Members say about their experience: "To me, the best part about working at Atlas is the level of transparency afforded to everyone in the company. I've had plenty of jobs where I knew what I was doing, but at Atlas there is a concerted effort to make sure we also understand why, and how our role directly impacts the overall mission." - Jess "With LEARNING as a core value, Atlas is constantly promoting ways to increase knowledge and stay at the forefront of the latest technology. Team members are regularly encouraged to continue learning and Atlas provides training resources and skills enhancement opportunities internally as well as education reimbursement if you prefer to obtain skills through outside resources or higher education." - Wendy Atlas Tech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, genetic information, or protected veteran status. We are committed to fostering an inclusive workplace where diverse perspectives are valued and respected. Accessibility & Accommodations Atlas Tech strives to make our website accessible to all users. If you need assistance completing the application process or require a reasonable accommodation due to a disability, please contact us at . This contact information is designated for accommodation requests only and cannot be used to inquire about the status of an application. Atlas Tech is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA). Atlas Tech offers a competitive salary, generous benefits package, and an opportunity to make a positive impact in your own community.
Managed Services IT Support Technician II Microsel of Colorado LLC d/b/a TrinWare Location: Centennial, CO Job Type: Full-Time Onsite Job Details Pay: $60,000 - $75,000 annually , based on experience and demonstrated capability Schedule: Monday-Friday About TrinWare Microsel of Colorado, LLC d/b/a TrinWare is not your average IT company. For over 20 years, we have delivered managed IT services, cybersecurity, and infrastructure solutions to businesses across Colorado and beyond. We operate a structured, process-driven service model designed to deliver consistent, predictable outcomes for our clients. Our team is expected to perform at a high level, communicate clearly, and execute with discipline. The Role TrinWare's Managed Services Support Technician II provides frontline technical support for a variety of clients in the Denver Metro Area and beyond. This is a full-time position reporting to our Director of Technology and operating out of our headquarters in Centennial, Colorado. The hours for this role will be 40 hours per week operating between 7:00AM to 6:00PM Monday through Friday with occasional off-hours work. Work Structure Monday & Friday: Service desk tickets Project assistance Core Responsibilities Resolve end-user and infrastructure issues across multiple client environments Execute onsite service visits efficiently and professionally Manage and close tickets daily while maintaining quality standards Document all work clearly and completely in the ticketing system Communicate with clients in plain, professional language Follow established processes, escalation paths, and service standards Coordinate with the service desk and leadership when needed Maintain awareness of schedule and ensure on-time arrival to all appointments Execution Expectations Ability to handle multiple tickets per day without loss of quality No idle time between scheduled work and ticket responsibilities Strong time management across multiple client locations Clear, complete documentation on every ticket Early communication when blocked, delayed, or behind schedule Escalate appropriately. Do not operate outside defined process Experience & Skills 3+ years in IT support, preferably in a Managed Services (MSP) environment Strong troubleshooting across Windows 10/11 and Windows Server environments Hands-on experience with Microsoft 365 (Exchange Online, Entra ID, Teams, SharePoint basics) Networking & Infrastructure Solid understanding of TCP/IP, DNS, DHCP, VLANs, and basic routing Experience working with business-grade firewalls (Fortinet, SonicWall, Cisco, or similar) Ability to perform basic firewall tasks: Policy and rule updates VPN user troubleshooting Reviewing logs for connectivity issues Familiarity with switches and wireless infrastructure in a business environment Endpoint & Security Experience supporting endpoint protection platforms (EDR/XDR) Familiarity with patching, system updates, and endpoint lifecycle management Understanding of MFA, identity security, and access controls Tools & MSP Environment (Preferred) Experience working within an RMM and PSA platform Ability to manage, update, and close tickets with clear documentation Exposure to remote monitoring, alerting, and automation tools Core Capability Ability to troubleshoot across user, device, and network layers without defaulting to escalation Comfortable working independently in client environments Knows when to escalate and follows defined escalation paths Additional Expectations Candidates should be comfortable connecting a laptop, identifying a network issue, and resolving it without relying on trial-and-error This role requires independent execution. Candidates who require step-by-step direction for routine issues will not be a fit Ability to pass a drug and/or alcohol screen and background check.Valid and clean Colorado driver's license with the ability and willingness to travel locally as needed. Professional Expectations Clean-cut, professional appearance at all times Strong interpersonal and communication skills Ability to translate technical issues into clear, understandable language Positive attitude and strong client presence High attention to detail Reliable, punctual, and accountable Respect for chain of command and operational structure Strong interpersonal skills and business acumen.Strong time management skills and the ability to stay organized during high volume. Key Performance Indicators (KPIs) Adherence to SLAs for ticket response and resolution. Reduction in repeat incidents and alert fatigue. System uptime and monitoring compliance across clients. Patch and security compliance rates. Team performance metrics and documentation accuracy. Client satisfaction scores (CSAT/NPS). Work Environment On-site only - no remote or hybrid options. Based at TrinWare's Centennial, CO office. Standard schedule: Monday-Friday, 7:30 AM-6:00 PM (occasional off-hours or weekend work). Benefits Medical, Dental, and Vision Insurance (company cost share) 401(k) with company match Life Insurance and Short-/Long-Term Disability Paid Holidays, Vacation, and Sick Leave Employee discounts, referral, and assistance programs Professional development support, including certification reimbursement Process & Improvement We operate within a defined service model. Following process is not optional. We also believe good ideas can come from anywhere. If you see a better way to do something, bring it to your supervisor. Improvements are evaluated and implemented through leadership to ensure consistency across the organization. Our Core Values - G.O.A.L.S. Growth - Optimism - Accountability - Leadership - Service We believe in a championship mentality - pushing for excellence, growth, and delivering service that clients remember. Compensation details: 0 Yearly Salary PIc5c6-
11/14/2026
Full time
Managed Services IT Support Technician II Microsel of Colorado LLC d/b/a TrinWare Location: Centennial, CO Job Type: Full-Time Onsite Job Details Pay: $60,000 - $75,000 annually , based on experience and demonstrated capability Schedule: Monday-Friday About TrinWare Microsel of Colorado, LLC d/b/a TrinWare is not your average IT company. For over 20 years, we have delivered managed IT services, cybersecurity, and infrastructure solutions to businesses across Colorado and beyond. We operate a structured, process-driven service model designed to deliver consistent, predictable outcomes for our clients. Our team is expected to perform at a high level, communicate clearly, and execute with discipline. The Role TrinWare's Managed Services Support Technician II provides frontline technical support for a variety of clients in the Denver Metro Area and beyond. This is a full-time position reporting to our Director of Technology and operating out of our headquarters in Centennial, Colorado. The hours for this role will be 40 hours per week operating between 7:00AM to 6:00PM Monday through Friday with occasional off-hours work. Work Structure Monday & Friday: Service desk tickets Project assistance Core Responsibilities Resolve end-user and infrastructure issues across multiple client environments Execute onsite service visits efficiently and professionally Manage and close tickets daily while maintaining quality standards Document all work clearly and completely in the ticketing system Communicate with clients in plain, professional language Follow established processes, escalation paths, and service standards Coordinate with the service desk and leadership when needed Maintain awareness of schedule and ensure on-time arrival to all appointments Execution Expectations Ability to handle multiple tickets per day without loss of quality No idle time between scheduled work and ticket responsibilities Strong time management across multiple client locations Clear, complete documentation on every ticket Early communication when blocked, delayed, or behind schedule Escalate appropriately. Do not operate outside defined process Experience & Skills 3+ years in IT support, preferably in a Managed Services (MSP) environment Strong troubleshooting across Windows 10/11 and Windows Server environments Hands-on experience with Microsoft 365 (Exchange Online, Entra ID, Teams, SharePoint basics) Networking & Infrastructure Solid understanding of TCP/IP, DNS, DHCP, VLANs, and basic routing Experience working with business-grade firewalls (Fortinet, SonicWall, Cisco, or similar) Ability to perform basic firewall tasks: Policy and rule updates VPN user troubleshooting Reviewing logs for connectivity issues Familiarity with switches and wireless infrastructure in a business environment Endpoint & Security Experience supporting endpoint protection platforms (EDR/XDR) Familiarity with patching, system updates, and endpoint lifecycle management Understanding of MFA, identity security, and access controls Tools & MSP Environment (Preferred) Experience working within an RMM and PSA platform Ability to manage, update, and close tickets with clear documentation Exposure to remote monitoring, alerting, and automation tools Core Capability Ability to troubleshoot across user, device, and network layers without defaulting to escalation Comfortable working independently in client environments Knows when to escalate and follows defined escalation paths Additional Expectations Candidates should be comfortable connecting a laptop, identifying a network issue, and resolving it without relying on trial-and-error This role requires independent execution. Candidates who require step-by-step direction for routine issues will not be a fit Ability to pass a drug and/or alcohol screen and background check.Valid and clean Colorado driver's license with the ability and willingness to travel locally as needed. Professional Expectations Clean-cut, professional appearance at all times Strong interpersonal and communication skills Ability to translate technical issues into clear, understandable language Positive attitude and strong client presence High attention to detail Reliable, punctual, and accountable Respect for chain of command and operational structure Strong interpersonal skills and business acumen.Strong time management skills and the ability to stay organized during high volume. Key Performance Indicators (KPIs) Adherence to SLAs for ticket response and resolution. Reduction in repeat incidents and alert fatigue. System uptime and monitoring compliance across clients. Patch and security compliance rates. Team performance metrics and documentation accuracy. Client satisfaction scores (CSAT/NPS). Work Environment On-site only - no remote or hybrid options. Based at TrinWare's Centennial, CO office. Standard schedule: Monday-Friday, 7:30 AM-6:00 PM (occasional off-hours or weekend work). Benefits Medical, Dental, and Vision Insurance (company cost share) 401(k) with company match Life Insurance and Short-/Long-Term Disability Paid Holidays, Vacation, and Sick Leave Employee discounts, referral, and assistance programs Professional development support, including certification reimbursement Process & Improvement We operate within a defined service model. Following process is not optional. We also believe good ideas can come from anywhere. If you see a better way to do something, bring it to your supervisor. Improvements are evaluated and implemented through leadership to ensure consistency across the organization. Our Core Values - G.O.A.L.S. Growth - Optimism - Accountability - Leadership - Service We believe in a championship mentality - pushing for excellence, growth, and delivering service that clients remember. Compensation details: 0 Yearly Salary PIc5c6-
Job Description Job Description Position: Data Center Technician Location: Memphis, TN 38118 Duration: Longterm Contract to Hire Pay rate $40.00/hr on w2 100% onsite role candidates must be open to ANY shift (1st, 2nd, and 3rd) What You'll Do Provide on-site technical support for Dell PowerEdge and other enterprise server hardware Diagnose and resolve server hardware failures and system issues to minimize customer downtime Perform hands-on hardware installation, removal, replacement, and repair, including: Memory/DIMMs CPUs/processors Power supplies Fans and cooling components Hard drives/SSDs RAID/HBA components NICs and other PCIe components GPUs and accelerator hardware Motherboards/system boards and other server components Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms Execute both reactive break/fix and preventive maintenance following established procedures Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details Escalate complex technical issues when appropriate Participate in on-call rotations and provide extended coverage as required What You Bring - Required 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment Strong understanding of server hardware architecture and troubleshooting methodology Experience with hardware diagnostics, BIOS/firmware, and server management tools Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues Comfortable working independently in a customer-facing environment Ability to clearly communicate technical issues and resolutions to customers and internal teams Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at: Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at:
11/14/2026
Full time
Job Description Job Description Position: Data Center Technician Location: Memphis, TN 38118 Duration: Longterm Contract to Hire Pay rate $40.00/hr on w2 100% onsite role candidates must be open to ANY shift (1st, 2nd, and 3rd) What You'll Do Provide on-site technical support for Dell PowerEdge and other enterprise server hardware Diagnose and resolve server hardware failures and system issues to minimize customer downtime Perform hands-on hardware installation, removal, replacement, and repair, including: Memory/DIMMs CPUs/processors Power supplies Fans and cooling components Hard drives/SSDs RAID/HBA components NICs and other PCIe components GPUs and accelerator hardware Motherboards/system boards and other server components Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms Execute both reactive break/fix and preventive maintenance following established procedures Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details Escalate complex technical issues when appropriate Participate in on-call rotations and provide extended coverage as required What You Bring - Required 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment Strong understanding of server hardware architecture and troubleshooting methodology Experience with hardware diagnostics, BIOS/firmware, and server management tools Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues Comfortable working independently in a customer-facing environment Ability to clearly communicate technical issues and resolutions to customers and internal teams Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at: Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at:
Job Description Job Description Position: Data Center Technician Location: Memphis, TN 38118 Duration: Longterm Contract to Hire Pay rate $40.00/hr on w2 100% onsite role candidates must be open to ANY shift (1st, 2nd, and 3rd) What You'll Do Provide on-site technical support for Dell PowerEdge and other enterprise server hardware Diagnose and resolve server hardware failures and system issues to minimize customer downtime Perform hands-on hardware installation, removal, replacement, and repair, including: Memory/DIMMs CPUs/processors Power supplies Fans and cooling components Hard drives/SSDs RAID/HBA components NICs and other PCIe components GPUs and accelerator hardware Motherboards/system boards and other server components Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms Execute both reactive break/fix and preventive maintenance following established procedures Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details Escalate complex technical issues when appropriate Participate in on-call rotations and provide extended coverage as required What You Bring - Required 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment Strong understanding of server hardware architecture and troubleshooting methodology Experience with hardware diagnostics, BIOS/firmware, and server management tools Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues Comfortable working independently in a customer-facing environment Ability to clearly communicate technical issues and resolutions to customers and internal teams Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at: Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at:
11/14/2026
Full time
Job Description Job Description Position: Data Center Technician Location: Memphis, TN 38118 Duration: Longterm Contract to Hire Pay rate $40.00/hr on w2 100% onsite role candidates must be open to ANY shift (1st, 2nd, and 3rd) What You'll Do Provide on-site technical support for Dell PowerEdge and other enterprise server hardware Diagnose and resolve server hardware failures and system issues to minimize customer downtime Perform hands-on hardware installation, removal, replacement, and repair, including: Memory/DIMMs CPUs/processors Power supplies Fans and cooling components Hard drives/SSDs RAID/HBA components NICs and other PCIe components GPUs and accelerator hardware Motherboards/system boards and other server components Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms Execute both reactive break/fix and preventive maintenance following established procedures Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details Escalate complex technical issues when appropriate Participate in on-call rotations and provide extended coverage as required What You Bring - Required 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment Strong understanding of server hardware architecture and troubleshooting methodology Experience with hardware diagnostics, BIOS/firmware, and server management tools Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues Comfortable working independently in a customer-facing environment Ability to clearly communicate technical issues and resolutions to customers and internal teams Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at: Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at:
Provide dedicated Tier 2 IT support to CMS executive leadership, troubleshooting computers, mobile devices, software, peripherals, connectivity, and conference room systems. Manage service requests, document resolutions, coordinate with technical teams, and help maintain reliable, secure executive technology operations. This is a full-time onsite position in Washington, DC. Responsibilities Provide onsite and remote Tier 2 technical support to executive leadership and senior government officials. Install, configure, troubleshoot, and maintain computers, mobile devices, printers, software, and teleconferencing equipment. Diagnose hardware, software, connectivity, and application issues; perform root cause analysis and escalate complex problems. Manage incidents and service requests in Service Now or similar ITSM tools, documenting work and meeting service-level agreements. Conduct executive support walkthroughs, provide technical assistance and training, and monitor equipment proactively. Collaborate with technical teams, vendors, and stakeholders to resolve issues and improve service delivery. Required Skills Microsoft Windows Microsoft 365 Microsoft Office applications Outlook Visio Microsoft Project Group Policy Apple i Pads, Mac Books, and i Phones Desktop and laptop hardware troubleshooting Service Now and ITSM platforms
11/13/2026
Full time
Provide dedicated Tier 2 IT support to CMS executive leadership, troubleshooting computers, mobile devices, software, peripherals, connectivity, and conference room systems. Manage service requests, document resolutions, coordinate with technical teams, and help maintain reliable, secure executive technology operations. This is a full-time onsite position in Washington, DC. Responsibilities Provide onsite and remote Tier 2 technical support to executive leadership and senior government officials. Install, configure, troubleshoot, and maintain computers, mobile devices, printers, software, and teleconferencing equipment. Diagnose hardware, software, connectivity, and application issues; perform root cause analysis and escalate complex problems. Manage incidents and service requests in Service Now or similar ITSM tools, documenting work and meeting service-level agreements. Conduct executive support walkthroughs, provide technical assistance and training, and monitor equipment proactively. Collaborate with technical teams, vendors, and stakeholders to resolve issues and improve service delivery. Required Skills Microsoft Windows Microsoft 365 Microsoft Office applications Outlook Visio Microsoft Project Group Policy Apple i Pads, Mac Books, and i Phones Desktop and laptop hardware troubleshooting Service Now and ITSM platforms
Managed Services IT Support Technician II Microsel of Colorado LLC d/b/a TrinWare Location: Centennial, CO Job Type: Full-Time Onsite Job Details Pay: $60,000 - $75,000 annually , based on experience and demonstrated capability Schedule: Monday-Friday About TrinWare Microsel of Colorado, LLC d/b/a TrinWare is not your average IT company. For over 20 years, we have delivered managed IT services, cybersecurity, and infrastructure solutions to businesses across Colorado and beyond. We operate a structured, process-driven service model designed to deliver consistent, predictable outcomes for our clients. Our team is expected to perform at a high level, communicate clearly, and execute with discipline. The Role TrinWare's Managed Services Support Technician II provides frontline technical support for a variety of clients in the Denver Metro Area and beyond. This is a full-time position reporting to our Director of Technology and operating out of our headquarters in Centennial, Colorado. The hours for this role will be 40 hours per week operating between 7:00AM to 6:00PM Monday through Friday with occasional off-hours work. Work Structure Monday & Friday: Service desk tickets Project assistance Core Responsibilities Resolve end-user and infrastructure issues across multiple client environments Execute onsite service visits efficiently and professionally Manage and close tickets daily while maintaining quality standards Document all work clearly and completely in the ticketing system Communicate with clients in plain, professional language Follow established processes, escalation paths, and service standards Coordinate with the service desk and leadership when needed Maintain awareness of schedule and ensure on-time arrival to all appointments Execution Expectations Ability to handle multiple tickets per day without loss of quality No idle time between scheduled work and ticket responsibilities Strong time management across multiple client locations Clear, complete documentation on every ticket Early communication when blocked, delayed, or behind schedule Escalate appropriately. Do not operate outside defined process Experience & Skills 3+ years in IT support, preferably in a Managed Services (MSP) environment Strong troubleshooting across Windows 10/11 and Windows Server environments Hands-on experience with Microsoft 365 (Exchange Online, Entra ID, Teams, SharePoint basics) Networking & Infrastructure Solid understanding of TCP/IP, DNS, DHCP, VLANs, and basic routing Experience working with business-grade firewalls (Fortinet, SonicWall, Cisco, or similar) Ability to perform basic firewall tasks: Policy and rule updates VPN user troubleshooting Reviewing logs for connectivity issues Familiarity with switches and wireless infrastructure in a business environment Endpoint & Security Experience supporting endpoint protection platforms (EDR/XDR) Familiarity with patching, system updates, and endpoint lifecycle management Understanding of MFA, identity security, and access controls Tools & MSP Environment (Preferred) Experience working within an RMM and PSA platform Ability to manage, update, and close tickets with clear documentation Exposure to remote monitoring, alerting, and automation tools Core Capability Ability to troubleshoot across user, device, and network layers without defaulting to escalation Comfortable working independently in client environments Knows when to escalate and follows defined escalation paths Additional Expectations Candidates should be comfortable connecting a laptop, identifying a network issue, and resolving it without relying on trial-and-error This role requires independent execution. Candidates who require step-by-step direction for routine issues will not be a fit Ability to pass a drug and/or alcohol screen and background check.Valid and clean Colorado driver's license with the ability and willingness to travel locally as needed. Professional Expectations Clean-cut, professional appearance at all times Strong interpersonal and communication skills Ability to translate technical issues into clear, understandable language Positive attitude and strong client presence High attention to detail Reliable, punctual, and accountable Respect for chain of command and operational structure Strong interpersonal skills and business acumen.Strong time management skills and the ability to stay organized during high volume. Key Performance Indicators (KPIs) Adherence to SLAs for ticket response and resolution. Reduction in repeat incidents and alert fatigue. System uptime and monitoring compliance across clients. Patch and security compliance rates. Team performance metrics and documentation accuracy. Client satisfaction scores (CSAT/NPS). Work Environment On-site only - no remote or hybrid options. Based at TrinWare's Centennial, CO office. Standard schedule: Monday-Friday, 7:30 AM-6:00 PM (occasional off-hours or weekend work). Benefits Medical, Dental, and Vision Insurance (company cost share) 401(k) with company match Life Insurance and Short-/Long-Term Disability Paid Holidays, Vacation, and Sick Leave Employee discounts, referral, and assistance programs Professional development support, including certification reimbursement Process & Improvement We operate within a defined service model. Following process is not optional. We also believe good ideas can come from anywhere. If you see a better way to do something, bring it to your supervisor. Improvements are evaluated and implemented through leadership to ensure consistency across the organization. Our Core Values - G.O.A.L.S. Growth - Optimism - Accountability - Leadership - Service We believe in a championship mentality - pushing for excellence, growth, and delivering service that clients remember. Compensation details: 0 Yearly Salary PIc5c6-
11/13/2026
Full time
Managed Services IT Support Technician II Microsel of Colorado LLC d/b/a TrinWare Location: Centennial, CO Job Type: Full-Time Onsite Job Details Pay: $60,000 - $75,000 annually , based on experience and demonstrated capability Schedule: Monday-Friday About TrinWare Microsel of Colorado, LLC d/b/a TrinWare is not your average IT company. For over 20 years, we have delivered managed IT services, cybersecurity, and infrastructure solutions to businesses across Colorado and beyond. We operate a structured, process-driven service model designed to deliver consistent, predictable outcomes for our clients. Our team is expected to perform at a high level, communicate clearly, and execute with discipline. The Role TrinWare's Managed Services Support Technician II provides frontline technical support for a variety of clients in the Denver Metro Area and beyond. This is a full-time position reporting to our Director of Technology and operating out of our headquarters in Centennial, Colorado. The hours for this role will be 40 hours per week operating between 7:00AM to 6:00PM Monday through Friday with occasional off-hours work. Work Structure Monday & Friday: Service desk tickets Project assistance Core Responsibilities Resolve end-user and infrastructure issues across multiple client environments Execute onsite service visits efficiently and professionally Manage and close tickets daily while maintaining quality standards Document all work clearly and completely in the ticketing system Communicate with clients in plain, professional language Follow established processes, escalation paths, and service standards Coordinate with the service desk and leadership when needed Maintain awareness of schedule and ensure on-time arrival to all appointments Execution Expectations Ability to handle multiple tickets per day without loss of quality No idle time between scheduled work and ticket responsibilities Strong time management across multiple client locations Clear, complete documentation on every ticket Early communication when blocked, delayed, or behind schedule Escalate appropriately. Do not operate outside defined process Experience & Skills 3+ years in IT support, preferably in a Managed Services (MSP) environment Strong troubleshooting across Windows 10/11 and Windows Server environments Hands-on experience with Microsoft 365 (Exchange Online, Entra ID, Teams, SharePoint basics) Networking & Infrastructure Solid understanding of TCP/IP, DNS, DHCP, VLANs, and basic routing Experience working with business-grade firewalls (Fortinet, SonicWall, Cisco, or similar) Ability to perform basic firewall tasks: Policy and rule updates VPN user troubleshooting Reviewing logs for connectivity issues Familiarity with switches and wireless infrastructure in a business environment Endpoint & Security Experience supporting endpoint protection platforms (EDR/XDR) Familiarity with patching, system updates, and endpoint lifecycle management Understanding of MFA, identity security, and access controls Tools & MSP Environment (Preferred) Experience working within an RMM and PSA platform Ability to manage, update, and close tickets with clear documentation Exposure to remote monitoring, alerting, and automation tools Core Capability Ability to troubleshoot across user, device, and network layers without defaulting to escalation Comfortable working independently in client environments Knows when to escalate and follows defined escalation paths Additional Expectations Candidates should be comfortable connecting a laptop, identifying a network issue, and resolving it without relying on trial-and-error This role requires independent execution. Candidates who require step-by-step direction for routine issues will not be a fit Ability to pass a drug and/or alcohol screen and background check.Valid and clean Colorado driver's license with the ability and willingness to travel locally as needed. Professional Expectations Clean-cut, professional appearance at all times Strong interpersonal and communication skills Ability to translate technical issues into clear, understandable language Positive attitude and strong client presence High attention to detail Reliable, punctual, and accountable Respect for chain of command and operational structure Strong interpersonal skills and business acumen.Strong time management skills and the ability to stay organized during high volume. Key Performance Indicators (KPIs) Adherence to SLAs for ticket response and resolution. Reduction in repeat incidents and alert fatigue. System uptime and monitoring compliance across clients. Patch and security compliance rates. Team performance metrics and documentation accuracy. Client satisfaction scores (CSAT/NPS). Work Environment On-site only - no remote or hybrid options. Based at TrinWare's Centennial, CO office. Standard schedule: Monday-Friday, 7:30 AM-6:00 PM (occasional off-hours or weekend work). Benefits Medical, Dental, and Vision Insurance (company cost share) 401(k) with company match Life Insurance and Short-/Long-Term Disability Paid Holidays, Vacation, and Sick Leave Employee discounts, referral, and assistance programs Professional development support, including certification reimbursement Process & Improvement We operate within a defined service model. Following process is not optional. We also believe good ideas can come from anywhere. If you see a better way to do something, bring it to your supervisor. Improvements are evaluated and implemented through leadership to ensure consistency across the organization. Our Core Values - G.O.A.L.S. Growth - Optimism - Accountability - Leadership - Service We believe in a championship mentality - pushing for excellence, growth, and delivering service that clients remember. Compensation details: 0 Yearly Salary PIc5c6-
Job Description Job Description Job Title: Quality Control Technician Location (On-site, Remote, or Hybrid?): Scarborough, ME 04074 (onsite) Contract Duration: Contract until 03/31/2027 Work Hours: Monday - Friday (1st shift) 8am-4:30pm Description: The position of Quality Control Technician is within Infectious Disease Developed Markets business unit located at Scarborough, Maine. In this role you will perform work required to ensure Company product quality is maintained at standards set forth by Company Quality System and mandated by regulatory agencies such as the FDA, ISO, and CMDR. RESPONSIBILITIES: Perform testing of in-process components for Lateral Flow, ELISA and Molecular products Perform final release testing for Lateral Flow, ELISA and Molecular products Troubleshooting of technical and quality issues Undertake new procedures and observe proper safety precautions Able to perform technical procedures and use laboratory equipment Review batch records Calibrate/maintain laboratory equipment Maintain Good Manufacturing/Laboratory Practices (GMP/GLP) BASIC QUALIFICATIONS EDUCATION: Associates degree in Biology, Chemistry, Life Sciences or other related technical field or equivalent combination of education and experience 1+ years of laboratory and/or quality control experience PREFERRED QUALIFICATIONS: 2+ years' experience in a regulated industry. 2+ years' experience with GMP, FDA, ISO and USDA regulations. Prior experience in the following areas: Pipette experience pH meter ELISA assays COMPETENCIES: Working knowledge of internet software, MRP Inventory/Manufacturing software and Microsoft Office Suite (Outlook, Excel, and Word). Knowledge of enzyme and/or immunochromatographic assays, inspection/measurement systems, systematic troubleshooting, statistics and data analysis. Perform a wide variety of activities to support the Quality Management System. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to follow Good Manufacturing/Laboratory Practices (GMP and GLP) Education and/or Experience Bachelor's degree in a scientific or technical area or equivalent combination of experience and education. At least one year in quality assurance role in medical device industry is preferred. Language Skills - English: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before small groups of customers or employees of organization. Mathematical Skills : Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Computer Skills : To perform this job successfully, an individual should have knowledge of Database software; Internet software; Inventory software; Spreadsheet software and Word Processing software. Certificates, Licenses, Registrations - None Other Skills and Abilities: Ability to follow procedures and accurately document results Understanding the manufacturing processes of Company products and ability to recognize deviations from approved documented procedures Attention to detail. Ability to use bleach for cleaning purposes is required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and stand. The employee is occasionally required to walk. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is quiet to moderate.
11/13/2026
Full time
Job Description Job Description Job Title: Quality Control Technician Location (On-site, Remote, or Hybrid?): Scarborough, ME 04074 (onsite) Contract Duration: Contract until 03/31/2027 Work Hours: Monday - Friday (1st shift) 8am-4:30pm Description: The position of Quality Control Technician is within Infectious Disease Developed Markets business unit located at Scarborough, Maine. In this role you will perform work required to ensure Company product quality is maintained at standards set forth by Company Quality System and mandated by regulatory agencies such as the FDA, ISO, and CMDR. RESPONSIBILITIES: Perform testing of in-process components for Lateral Flow, ELISA and Molecular products Perform final release testing for Lateral Flow, ELISA and Molecular products Troubleshooting of technical and quality issues Undertake new procedures and observe proper safety precautions Able to perform technical procedures and use laboratory equipment Review batch records Calibrate/maintain laboratory equipment Maintain Good Manufacturing/Laboratory Practices (GMP/GLP) BASIC QUALIFICATIONS EDUCATION: Associates degree in Biology, Chemistry, Life Sciences or other related technical field or equivalent combination of education and experience 1+ years of laboratory and/or quality control experience PREFERRED QUALIFICATIONS: 2+ years' experience in a regulated industry. 2+ years' experience with GMP, FDA, ISO and USDA regulations. Prior experience in the following areas: Pipette experience pH meter ELISA assays COMPETENCIES: Working knowledge of internet software, MRP Inventory/Manufacturing software and Microsoft Office Suite (Outlook, Excel, and Word). Knowledge of enzyme and/or immunochromatographic assays, inspection/measurement systems, systematic troubleshooting, statistics and data analysis. Perform a wide variety of activities to support the Quality Management System. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to follow Good Manufacturing/Laboratory Practices (GMP and GLP) Education and/or Experience Bachelor's degree in a scientific or technical area or equivalent combination of experience and education. At least one year in quality assurance role in medical device industry is preferred. Language Skills - English: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before small groups of customers or employees of organization. Mathematical Skills : Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Computer Skills : To perform this job successfully, an individual should have knowledge of Database software; Internet software; Inventory software; Spreadsheet software and Word Processing software. Certificates, Licenses, Registrations - None Other Skills and Abilities: Ability to follow procedures and accurately document results Understanding the manufacturing processes of Company products and ability to recognize deviations from approved documented procedures Attention to detail. Ability to use bleach for cleaning purposes is required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and stand. The employee is occasionally required to walk. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is quiet to moderate.
Job Description Job Description BGIS is looking for a Data Center Hardware Remediation Technician to join the team, McCarran, NV . BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. The Data Center Hardware Remediation Technician is responsible for basic hardware troubleshooting of server hardware and configuration. This role will work out of a ticket queue and resolve server issues by priority. RESPONSIBILITIES Perform physical hardware remediation (Break/Fix) Provide hardware upgrade support. Confirm hardware issues are fixed after on-site fixes are completed. Perform onsite configuration of server remote management interface (iLo/BMC/Drac) as required. Work out of a ticket queue where you'll be working tickets based on priority to resolve logical and physical server issues. Responsibilities may require working evenings and weekends, sometimes with little advanced notice (minimal) May be required for on-call after hours. Effectively utilizes the ticket management system. This is not a remote support position but requires reporting to a data center location. Other duties as assigned. REQUIRED EDUCATION, KNOWLEDGE, and ABILITIES Experience with remote console / server management technologies - BMC/iLo/iDrac/Cyclades/etc. Ability to effectively communicate with customers, technicians and vendors. Ability to prioritize a large number of tickets and work independently in order to bring them to a resolution. Experience working with hardware from multiple vendors. Experience working within a ticketing system: Remedy, ServiceNow, etc. Work experience in a large data center Knowledge of RAID controller and configuration a plus High level of written and oral fluency in English Excellent verbal and written communication Must be able to multi-task. Must be able to adapt to changing priorities, conditions, and circumstances. Must be punctual and reliable. Must have good organization, interpersonal, and time management skills. Proficiency working with standard PC tools and applications such as MS Office, MS Outlook, web browsers, etc. Physical Demands and Work Environment To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship. Visit us online at for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. The salary range for this non-exempt position in the US is $27-28 an hour. A candidate's salary offer is determined by various factors including, but not limited to, relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location. BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long-term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus. Our dedication to the principle of pay equity is steadfast. We believe in equal pay for work of equal value. Responsibilities for Internal Candidates Company Description BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. With over 20 years of experience, we employ over 5,000 skilled professionals and manage in excess of 56 million square meters of property and infrastructure, and delivers services that drive sustainable cost reductions for its clients. BGIS' s clients benefit from the combined strength, expertise and leadership. When you join our team, whether as a seasoned professional or a recent graduate, you're joining an industry-leading company that makes a difference in our communities, drives innovation through best practices and technology, and takes pride in being one of Canada's Green 30 companies since 2010. We have been recognized by GI Jobs Magazine for Military Friendly 2017 and 2018, along with being the recipient of the 2018 Hire Vets Gold Medallion via the U.S Department of Labor. Visit us online at for more information. Company Description BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. With over 20 years of experience, we employ over 5,000 skilled professionals and manage in excess of 56 million square meters of property and infrastructure, and delivers services that drive sustainable cost reductions for its clients. BGIS' s clients benefit from the combined strength, expertise and leadership. When you join our team, whether as a seasoned professional or a recent graduate, you're joining an industry-leading company that makes a difference in our communities, drives innovation through best practices and technology, and takes pride in being one of Canada's Green 30 companies since 2010. We have been recognized by GI Jobs Magazine for Military Friendly 2017 and 2018, along with being the recipient of the 2018 Hire Vets Gold Medallion via the U.S Department of Labor. Visit us online at for more information.
11/13/2026
Full time
Job Description Job Description BGIS is looking for a Data Center Hardware Remediation Technician to join the team, McCarran, NV . BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. The Data Center Hardware Remediation Technician is responsible for basic hardware troubleshooting of server hardware and configuration. This role will work out of a ticket queue and resolve server issues by priority. RESPONSIBILITIES Perform physical hardware remediation (Break/Fix) Provide hardware upgrade support. Confirm hardware issues are fixed after on-site fixes are completed. Perform onsite configuration of server remote management interface (iLo/BMC/Drac) as required. Work out of a ticket queue where you'll be working tickets based on priority to resolve logical and physical server issues. Responsibilities may require working evenings and weekends, sometimes with little advanced notice (minimal) May be required for on-call after hours. Effectively utilizes the ticket management system. This is not a remote support position but requires reporting to a data center location. Other duties as assigned. REQUIRED EDUCATION, KNOWLEDGE, and ABILITIES Experience with remote console / server management technologies - BMC/iLo/iDrac/Cyclades/etc. Ability to effectively communicate with customers, technicians and vendors. Ability to prioritize a large number of tickets and work independently in order to bring them to a resolution. Experience working with hardware from multiple vendors. Experience working within a ticketing system: Remedy, ServiceNow, etc. Work experience in a large data center Knowledge of RAID controller and configuration a plus High level of written and oral fluency in English Excellent verbal and written communication Must be able to multi-task. Must be able to adapt to changing priorities, conditions, and circumstances. Must be punctual and reliable. Must have good organization, interpersonal, and time management skills. Proficiency working with standard PC tools and applications such as MS Office, MS Outlook, web browsers, etc. Physical Demands and Work Environment To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship. Visit us online at for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. The salary range for this non-exempt position in the US is $27-28 an hour. A candidate's salary offer is determined by various factors including, but not limited to, relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location. BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long-term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus. Our dedication to the principle of pay equity is steadfast. We believe in equal pay for work of equal value. Responsibilities for Internal Candidates Company Description BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. With over 20 years of experience, we employ over 5,000 skilled professionals and manage in excess of 56 million square meters of property and infrastructure, and delivers services that drive sustainable cost reductions for its clients. BGIS' s clients benefit from the combined strength, expertise and leadership. When you join our team, whether as a seasoned professional or a recent graduate, you're joining an industry-leading company that makes a difference in our communities, drives innovation through best practices and technology, and takes pride in being one of Canada's Green 30 companies since 2010. We have been recognized by GI Jobs Magazine for Military Friendly 2017 and 2018, along with being the recipient of the 2018 Hire Vets Gold Medallion via the U.S Department of Labor. Visit us online at for more information. Company Description BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. With over 20 years of experience, we employ over 5,000 skilled professionals and manage in excess of 56 million square meters of property and infrastructure, and delivers services that drive sustainable cost reductions for its clients. BGIS' s clients benefit from the combined strength, expertise and leadership. When you join our team, whether as a seasoned professional or a recent graduate, you're joining an industry-leading company that makes a difference in our communities, drives innovation through best practices and technology, and takes pride in being one of Canada's Green 30 companies since 2010. We have been recognized by GI Jobs Magazine for Military Friendly 2017 and 2018, along with being the recipient of the 2018 Hire Vets Gold Medallion via the U.S Department of Labor. Visit us online at for more information.
Job Description Job Description Onsite L2 Data Center Operations Technician - Memphis, TN November 2026 - February 2027 Multiple Shifts - TBD They will be doing a large Tech refresh so there will be a lot of Rack, stack and cabling Work Authorization - US Citzen, Green Card Third Party Companies or Employers are not eligible for this position. No inquiries please. Job duties: L2 FE Rack/Stack/Cabling Inter-rack cabling IRC Alerts Replace Memory, HDD, Power Supply etc with parts stored at DC They will be doing a large Tech refresh so there will be a lot of Rack, stack and cabling Additional Information All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
11/13/2026
Full time
Job Description Job Description Onsite L2 Data Center Operations Technician - Memphis, TN November 2026 - February 2027 Multiple Shifts - TBD They will be doing a large Tech refresh so there will be a lot of Rack, stack and cabling Work Authorization - US Citzen, Green Card Third Party Companies or Employers are not eligible for this position. No inquiries please. Job duties: L2 FE Rack/Stack/Cabling Inter-rack cabling IRC Alerts Replace Memory, HDD, Power Supply etc with parts stored at DC They will be doing a large Tech refresh so there will be a lot of Rack, stack and cabling Additional Information All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
