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Job Description Job Description You've Never Been Satisfied with "Good Enough." You didn't get into this to manage one piece of a project. You got into it to change how the world gets built. At Accenture Construct, that's the job. You'll help deliver the data centers, power grids, rail networks, factories and public infrastructure that keep communities moving - smarter, safer and more sustainably. You'll work alongside people who think big and act bold: project managers, engineers, technologists and strategists who pair real-world delivery with AI. And you won't be handed a slice of it. We take on whole programs, from early strategy through construction and handover, and we stand behind how they land. Because "good enough" builds the past. You're here to build what's next. Visit us here to learn more about Accenture Construct As Accenture continues to grow, you may see a variety of new career opportunities, and depending on the role and location you may be directed to apply through Accenture LLP or one of our other legal entities - Accenture Construct LLC or Accenture Construct Inc., with benefits varying by country and role, so please check with your recruiter for details. THE WORK: You will be the Water Sector Market Leader for the DMV Region (Delaware, Maryland, and Virginia), responsible for the development and execution of Accenture's Water business strategic growth plans across the region. Business Development & Client Leadership You'll lead the region-wide business development efforts for water, including building high-value relationships with existing and target Strategic Clients across Delaware, Maryland, and Virginia. You'll lead the development and execution of new business capture plans to partner with clients in solutioning their communities' water-related challenges. You'll lead the marketing and sales plans to deploy our water business capabilities across the DMV market area. You'll cultivate relationships with state and local government agencies, utilities, and public authorities including the Maryland Department of the Environment (MDE), Virginia DEQ, Delaware DNREC, and regional water authorities. Digital Water & Transformation You'll drive digital water strategy and transformation initiatives for utility clients across the DMV region, including smart water networks, IoT sensor integration, and real-time operational analytics. You'll lead the development and deployment of digital twin solutions for water infrastructure assets, enabling predictive maintenance and capital investment optimization. You'll champion the adoption of AI and machine learning tools for demand forecasting, leak detection, water quality monitoring, and asset performance management. You'll guide clients through Enterprise Asset Management (EAM) and Computerized Maintenance Management System (CMMS) implementations, aligning digital tools with operational workflows. You'll partner with Accenture's Technology and Innovation practices to bring advanced water technology solutions - including cloud platforms, SCADA modernization, and cybersecurity for OT/IT convergence - to DMV utility clients. You'll support clients in developing and executing digital transformation roadmaps, from strategy through implementation, including change management, workforce enablement, and technology adoption. You'll identify and develop new digital water service offerings tailored to the regulatory and operational environment of the DMV region. Operations & Performance Management You'll lead and manage the performance of water business projects and activities across the DMV region. You'll develop the annual budget and strategic objectives with input/review by the Managing Director and the ELT. You'll review monthly reporting and ensure operational compliance with standards required to produce reporting including staff utilization; budget to actual revenue and EBITDA; monthly board reports; A/R and account aging reports; EEO reports. People, Culture & Talent You'll build and maintain desired corporate cultural outcomes consistent with positive engagement outcomes and psychological safety, regularly soliciting and receiving staff feedback through surveys and other interactions. You'll oversee hiring, evaluation, development and termination of personnel. Perform annual and periodic review of all office/regional personnel, including incentive compensation and salary adjustments, within annual budget parameters. You'll maintain standards for key business system elements, including but not limited to proposals and personal utilization targets. Quality Assurance You'll oversee quality of services being provided to clients as measured by client feedback, repeat work, surveys and other related tools. Develop/oversee corrective action plans when necessary. You'll conduct other duties and responsibilities as assigned. HERE'S WHAT YOU'LL NEED: A Bachelor's Degree in Civil, Chemical or Environmental Engineering, Public Administration, Construction Management, Information Systems, or equivalent is necessary. 5+ years of experience in the water industry, digital water, smart utilities, or technology transformation programs is required. BONUS POINTS IF YOU HAVE: Master's degree, PE, CCM, PMP, CFE, COA, or LEED preferred. Experience with digital twin platforms, GIS/asset management systems, SCADA modernization, or utility analytics tools (e.g., Esri, IBM Maximo, Xylem Vue, Optera, or equivalent). Familiarity with the regulatory frameworks of MDE, Virginia DEQ, or Delaware DNREC, and experience working with regional water/wastewater utilities such as WSSC Water, DC Water, Fairfax Water, or similar authorities. Proven track record in executive leadership, management, and highly effective interpersonal and communication skills at all levels of the organization, Board members, regulatory agencies, and the public. A deep understanding of professional services Key Performance Indicators (KPIs) and how to motivate and hold accountable teams to deliver on these KPIs. Demonstrated experience providing guidance and support to appointed and elected leadership. Strong analytical and negotiation skills required. Excellent communication (verbal and written) and presentation skills required. Strong management and budgeting skills required. Strong relationship building and people skills required. Strong computer skills and familiarity with Microsoft Office Suite products, data analytics platforms, and digital project delivery tools. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in Illinois, Maine, Minnesota, California, Colorado, District of Columbia, Maryland, Massachusetts, New York, New Jersey, Ohio, Virginia or Washington as set forth below. WHAT'S IN IT FOR YOU The biggest builds going. Hyperscale data centers, grid and generation, transit and rail, chip fabs, mines, water. If it's complex and it matters, it's on our list. You own the outcome. Not a workstream. Not a deliverable. Whether the program lands. AI that shows up on site. Program control that predicts instead of records. You'll use it, and you'll help shape it. Scale without the distance. More than 5,000 practitioners across the Americas, EMEA and APAC, on a team small enough that people know your name. Serious investment in you. Leadership development, technical upskilling and certification support. Work that outlasts you. People will use what you build for forty years without knowing your name. That's the point. Recognition that means something in this industry. Accenture Construct is ranked globally in ENR's 2026 Top 50 Program Management Firms and in Building Design + Construction's Top 80 Construction Management Firms for 2026. ABOUT ACCENTURE CONSTRUCT Accenture Construct is Accenture's global capital projects business. The data centers behind AI. The grid behind the energy transition. The rail, water and airports everything else runs on. We plan them, engineer them, deliver them and hand them over - and unlike most of this market, we're on the hook for whether they land on time. More than 5,000 practitioners across the Americas, EMEA and APAC. One team that owns the whole thing. We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women click apply for full job details

Job Description Job Description: Azzurro HD is seeking a practical, process-oriented team member to support live broadcast video workflows, networking, IT systems, virtualization, cloud services, and security. This is a broad, hands-on role for someone with solid computer and networking fundamentals who wants to grow across broadcast technology and infrastructure.Prior broadcast, streaming, or video experience is a significant advantage. Our video runs over IP and baseband networks, and someone who already understands signal paths, encoders, and transport protocols will get productive far faster. That said, this is an entry-level role - we provide training on specialized systems, and a strong foundation in Windows systems and IP networking paired with genuine curiosity about broadcast is also a path in.You should be comfortable troubleshooting Windows systems, understand the basics of IP networking, communicate clearly, and follow problems through to resolution. Programming is not required; scripting for routine automation is a plus.Because we are a small team, the work spans multiple areas and offers real ownership. We value curiosity, careful testing, and clear documentation. We are looking for someone dependable, self-motivated, and eager to learn - not someone who already knows every platform or product listed below. Our Environment We support live video contribution, transport, and distribution for major television broadcast networks - including ESPN, NFL Network, Fox Sports, and NBC Sports - as well as government and university clients.Our broadcast environment spans IP and baseband networks. Workflows use streaming protocols such as SRT (Secure Reliable Transport), RTMP, RTP/UDP, WebRTC, and MPEG transport streams (MPEG-TS), with streaming formats including HLS and DASH. Video systems include encoders, decoders, transcoders, streaming servers, and monitoring tools, along with connections between traditional broadcast equipment and IP-based systems - SDI and NDI workflows included. Knowledge of Dante and SMPTE 2110 is a plus, as is the ability to read and draft engineering drawings using modern CAD software.Behind that sits a hybrid IT setup: virtualized server infrastructure running on-premises across two sites, managed through Microsoft cloud services. Identity and access are built on Microsoft Entra ID rather than traditional on-premises Active Directory, with remote access handled through modern Zero Trust tooling instead of a conventional VPN. We also run networked video devices and GPU-equipped workstations. You do not need prior experience with every piece of this. You do need the curiosity to learn it and the discipline to document it as you go. Key Responsibilities Broadcast video and media systemsSupport video contribution, transmission, and distribution workflows over IP and baseband networks.Help configure and troubleshoot encoders, decoders, transcoders, streaming servers, and video monitoring tools. Specific equipment you will receive training on may include Haivision SRT Gateway, Makito X/X4, NetInsight, Ross, RTS, Riedel, Symetrix, Evertz, Blackmagic, and more.Help set up and optimize streaming workflows using SRT, RTMP, RTP/UDP, WebRTC, and MPEG-TS.Help test video paths from source to destination and identify issues affecting signal quality, continuity, or delivery.Learn how bitrate, resolution, frame rate, codecs, latency, jitter, and packet loss affect video quality and reliability.Support workflows connecting traditional broadcast equipment and signals, such as SDI, with IP-based video systems, including NDI where applicable.Read and help draft engineering drawings and wire run sheets.Document video workflow configurations, test results, troubleshooting steps, and corrective actions. NetworkingAssist with troubleshooting network conditions that affect video transport, including bandwidth, latency, jitter, packet loss, routing, multicast, and quality of service (QoS).Help diagnose network connectivity, routing, and protocol issues involving routers, switches, firewalls, and other network equipment.Help configure and support networked media devices, IP cameras, and other specialized equipment.Support secure remote access and Zero Trust connectivity for staff across multiple locations. Systems and virtualizationAssist with the setup, support, and troubleshooting of computers, servers, cloud services, network storage, and related IT systems.Create, deploy, configure, maintain, and back up virtual machines using Hyper-V and VMware.Monitor virtual machine and host health, troubleshoot virtualization issues, and assist with recovery or restoration when needed.Help maintain backup and disaster recovery processes, including replication between sites, and participate in periodic restore testing.Help set up and maintain GPU-equipped workstations and servers, including hardware, drivers, and monitoring. Cloud, identity, and endpoint managementSupport Microsoft 365 administration and maintenance, including relevant services across the Microsoft 365 suite.Assist with Microsoft Entra ID administration, including user and group management, multi-factor authentication, access policies, and licensing.Assist with cloud environments such as Microsoft Azure and Amazon Web Services (AWS), including hybrid management tooling that brings on-premises servers under cloud management.Help manage and secure endpoints through mobile device management (MDM) and endpoint security tooling. Maintenance, monitoring, and securityMaintain software and systems by coordinating updates, patches, version upgrades, and routine maintenance for endpoints, servers, applications, and network equipment.Help assess updates before deployment, schedule and document maintenance, and verify that systems operate correctly afterward.Help monitor system availability and health, respond to alerts, and investigate underlying causes rather than only symptoms.Support day-to-day security practices, including patching, access reviews, endpoint protection, and follow-up on findings from security tooling. Testing and documentationSupport testing of systems, equipment, and operational workflows before and after deployments or changes.Create or follow test plans; record test steps, results, defects, and recommended next actions clearly and consistently.Help evaluate practical AI and LLM tools for appropriate use in company workflows, and document results and operating procedures.Write and maintain SOPs, troubleshooting guides, configuration records, and other technical documentation. This is a core part of the role, not an afterthought - good documentation lets a small team operate reliably.Communicate problems, risks, and potential solutions concisely to technical and operations staff.Track issues through resolution and help identify recurring problems, security concerns, and process improvements. GeneralWork with IT, networking, and operations team members to support reliable day-to-day service.Travel as needed to support company operations, installations, testing, or customer requirements. Required QualificationsWorking knowledge of computer systems and Windows Server environments.Understanding of IP networking, routing, and common network protocols.Basic understanding of user accounts, groups, and access permissions, including how identity and access management works conceptually through Microsoft 365, Entra ID, Active Directory, or similar systems.Ability to troubleshoot methodically, document findings, and explain technical issues in clear language.Strong written and verbal communication skills.Organized, dependable, and comfortable following and improving established processes.Self-motivated and able to work independently while collaborating with a team.Willingness and ability to travel as required. Preferred Qualifications We do not expect any one candidate to have all of these. Strength in several is what matters - and anything on the broadcast side goes a long way.Broadcast, streaming, and video transport - familiarity with broadcast, streaming, video production, or media technology generally; exposure to video contribution, transmission, or distribution over IP; SRT, RTMP, RTP/UDP, WebRTC, MPEG-TS, HLS, or DASH; encoders, decoders, transcoders, streaming servers, or video monitoring tools; how bitrate, resolution, frame rate, codecs, latency, jitter, and packet loss affect delivery; SDI or NDI workflows; Dante or SMPTE 2110; reading or drafting engineering drawings, wire run sheets, or CAD.Infrastructure and networking - TCP/IP, DNS, DHCP, VLANs, routing, and network troubleshooting; Windows and/or Linux systems, routers, switches, firewalls; Hyper-V and/or VMware; backup and disaster recovery platforms including replication and restore testing; Zero Trust network access (ZTNA); system monitoring and alerting tools; GPU-equipped workstations or servers, including hardware setup, drivers, monitoring, or troubleshooting.Microsoft and cloud - Microsoft 365 administration; Entra ID (formerly Azure AD) including users, groups, MFA, and Conditional Access; Azure or AWS; endpoint management through Intune or comparable MDM; cloud-based patch and update management.Applications, scripting, and security - IIS, databases (SQL Server or similar), or Docker; PowerShell or similar scripting for routine automation (software development experience is not required); general cybersecurity awareness and good security habits, though deep security specialization is not required - we want someone who thinks carefully about access, patching, and risk, not a dedicated security engineer; exposure to endpoint protection or detection and response (EDR) tools, application allow listing, password management platforms, or vulnerability scanning; software maintenance, patch management, system upgrades, or vulnerability remediation.Process and domain - operational, software, hardware . click apply for full job details

Job Description The Principal Infrastructure Engineer is responsible for overseeing virtualization, container platforms, identity and access management, directory services, and cloud-based productivity solutions. This individual drives infrastructure architecture and strategy, leads resolution of complex technical issues, and ensures all systems are implemented, managed, and maintained in a secure, controlled, and fully auditable environment aligned with GxP and 21 CFR Part 11 compliance requirements. Responsibilities Lead the architecture, design, and hands-on implementation of the enterprise virtualization environment, encompassing compute, storage, and networking infrastructure across VMware vSphere/ESXi and Nutanix AOS/AHV platforms, including Prism Central and Prism Element. Lead the technical strategy and execution of the VMware-to-Nutanix migration Own the design, implementation, and support of enterprise container platforms, including Docker, Kubernetes, and AWS ECS. Design and maintain enterprise identity and access management services, including Active Directory, ADFS, and SSO integrations. Leverage scripting and automation tools such as PowerCLI, Python, Bash, Ansible, and Terraform to streamline provisioning and improve operational efficiency. Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field 8+ years of hands-on experience managing and engineering enterprise virtualization and/or container platforms, with a proven track record at a senior or principal technical level. Extensive hands-on expertise with VMware vSphere, ESXi, and vCenter in enterprise production environments. Experience with Nutanix or similar hyperconverged infrastructure platforms, including VMware-to-HCI migrations, strongly preferred.

Job Description Position: Field Technology Support Engineer Location: Cincinnati Ohio Onsite Term : Fulltime About Infinite: Infinite is a global leader in digital engineering and IT services, with over 20 years of experience driving digital transformation. We partner with leading Fortune 1000 companies to deliver innovative, scalable technology solutions that accelerate business outcomes. With deep expertise in telecommunications, healthcare, banking, and finance, Infinite helps organizations optimize and modernize their technology landscapes to achieve long-term growth and efficiency. Infinite Computer Solutions seeks a Transformation Lead, Artificial Intelligence to own and advance AI-driven test automation across its healthcare and state-program testing engagements. The person designs, builds, and deploys AI systems that generate and accelerate software testing, and drives their adoption within the testing organization - owning the test-data governance and the stakeholder relationships that make AI testing succeed in regulated environments. This is a hands-on technical leadership role: the holder personally architects and delivers the AI testing solutions and serves as the team's AI subject-matter expert. Job Descriptions: Employment Type: Full-time Position Summary The Field Technology Support Engineer provides on-site and remote technical support to ensure the stability, performance, and usability of end-user systems and local IT infrastructure across multiple locations. This role serves as the primary field-based IT contact, delivering hands-on support, managing incidents, and maintaining a high-quality end-user experience while collaborating with enterprise IT teams. The ideal candidate is a self-motivated professional with strong technical expertise, excellent customer service skills, and the ability to work independently in field environments. Key Responsibilities End-User & Technical Support Provide on-site and remote support for desktops, laptops, printers, mobile devices, and peripherals. Experience with hands-on laptop repair, component replacement, or comparable depot work Diagnose and resolve hardware, software, and connectivity issues in Windows and macOS environments. Deliver responsive, customer-focused support via ticketing systems, phone, and in-person interactions. Installation & Deployment Install, configure, and deploy IT hardware, operating systems, and enterprise applications. Perform system upgrades, PC refreshes, imaging, and user profile migrations. Configure collaboration tools, VPN, email, and endpoint security solutions. Incident & Service Management Manage incidents and service requests using enterprise ticketing systems. Ensure timely resolution in accordance with established service level agreements (SLAs). Document issues, resolutions, and updates accurately within tracking systems. Infrastructure & Network Support Perform basic troubleshooting for LAN/Wi-Fi and TCP/IP connectivity issues. Support local network infrastructure including cabling and switch ports. Coordinate with centralized IT teams to resolve complex issues. Asset & Configuration Management Maintain accurate inventory of IT assets and equipment. Track device lifecycle and ensure compliance with standards. Preventive Maintenance & Continuous Improvement Conduct routine health checks and proactive maintenance on endpoints. Identify trends and recommend improvements to enhance reliability. User Training & Engagement Provide guidance and training on IT tools and applications. Partner with business users to improve technology adoption. Field Support & Travel Travel regularly to office and regional locations. Work in operational environments while adhering to safety standards. Required Qualifications Education & Experience Bachelor's degree in Computer Science, Information Systems, or related field preferred; equivalent experience considered. Experience in field IT support or desktop support environment. Technical Skills Proficiency with Windows 10/11 and Microsoft 365. Knowledge of Active Directory, networking (TCP/IP, DNS, DHCP), and ticketing systems (Service Now). Experience with imaging technologies and hardware troubleshooting (MDT/Intune). Core Competencies Strong troubleshooting and analytical skills. Excellent communication and customer service skills. Ability to work independently and manage priorities. Working Conditions Frequent travel, including overnight travel as needed. Ability to lift and install IT equipment. Work in office, field, and industrial environments.

Job Description The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting . click apply for full job details

Job Description Title: Corporate Field Services Technician Duration: 12 Months with the possibility of extension based on demand. Location: Corning, NY Monday - Friday, 8 AM - 5 PM, some flexibility may be required Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Job Description: The Corporate Field Services Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware and infrastructure both in-person and remotely from a facility in client location. The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office Suites (365). Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes. Must be able to lift equipment up to 40 pounds, as required. Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service. The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines. This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person. The Corporate Field Services technician will take ownership of follow up status and communicate progress regularly to both their customers and leadership (when requested). Excellent communication skills, prompt time-to- resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position. Required Education/Experience: Associates Degree (preferred), HS Diploma or GED Minimum Required 1+ year Hardware Experience (beyond imaging/deployment) 1+ year Customer Service / In-Person Support Experience - Technical Focus - Customer Engagement Preferred Certifications: - CompTIA IT Fundamentals - CompTIA A+ - CompTIA Cloud+ - CompTIA Mobility+ - CompTIA Network+ - CompTIA Server+ Daily tasks include (but are not limited to): o Active Directory Administration o Limited support for corporate mobile devices o Familiarity with cloud applications (OneDrive, SharePoint, Office365, etc.) o Troubleshooting Cisco VPN connectivity o Familiarity supporting Citrix connectivity o Remediating Symantec Endpoint Protection o Dameware/LogMeIn remote connection/utilization o MECM Deployment server utilization o Asset management skills o Microsoft Edge and various browser(s) support o Installation/configuration of various Adobe products o Installation/configuration of Check Point endpoint client software o Conference Room equipment o Printer/driver troubleshooting & installation o ServiceNow utilization o Cisco WebEx service support o Deployment/configuration of standard IP telephony o Hardware ordering/deployment o Documentation (records) management o Knowledge base utilization o Project interaction o Customer scheduling/follow-ups o End user equipment moves (disconnect/reconnect) o Multi-team interaction and/or technical roundtable participation o Standard device imaging via USB/PXE server(s) o Smart-Hands tasks/functions outside of standard operational work Interview Process: Initial phone screening & one round onsite interview

Job Description Information Security Lead - IT Infrastructure & Cybersecurity ? Location: Whippany, NJ - Primarily Onsite, 5 Days/Week ? Duration: 6-Month Contract-to-Hire ? Start: ASAP About the Role We're looking for an Information Security Lead with strong hands-on experience across cybersecurity and Windows-based IT infrastructure . This is a blended role within a small local IT team. The ideal candidate will take ownership of day-to-day security operations while also supporting servers, infrastructure, networking, identity, and general IT operations . The role is heavily focused on CMMC Level 2, CUI protection, NIST 800-171, security monitoring, vulnerability management, identity/access management, and infrastructure security . Required Qualifications 3+ years of relevant IT Operations or Information Security experience; 5-7+ years preferred Hands-on experience across both Cybersecurity and Windows IT Infrastructure Knowledge of CMMC, CUI, and NIST 800-171 Familiarity with DFARS, ITAR, or export-control requirements is a plus Experience with: Windows Server Active Directory / Entra ID Microsoft 365 Networking Firewalls VPN Endpoint Management Security Tools Familiarity with SIEM, EDR, and vulnerability scanning Experience with CrowdStrike Falcon, Tanium, ThreatLocker , or similar tools Strong communication, documentation, ownership, and problem-solving skills Comfortable working independently in a small-team environment Preferred Aerospace, defense, manufacturing, or other regulated-industry experience GCC High experience Security audit/compliance experience Relevant security or networking certifications Syteline ERP experience is a plus, but not required Work Authorization W2 Only. Candidates must meet the company's U.S. person/export-controlled access requirements. No visa sponsorship is available now or in the future. Key Skills: Information Security, Cybersecurity, CMMC Level 2, CUI, FCI, NIST 800-171, DFARS, ITAR, Windows Server, Active Directory, Entra ID, Microsoft 365, SIEM, EDR, CrowdStrike, Tanium, ThreatLocker, Vulnerability Management, Incident Response, Firewall, VPN, Network Security, MFA, SSO, Endpoint Security, Security Compliance.

Job Description The Senior Help Desk Technician serves as the highest-tier technical resource within the Help Desk and provides advanced support for faculty, staff, students, classroom technology, enterprise applications, and campus IT services. This role is responsible for resolving complex technical issues, mentoring junior technicians, assisting with infrastructure-related support activities, and ensuring timely resolution of incidents and service requests. The Senior Help Desk Technician demonstrates strong technical troubleshooting skills, excellent customer service, and a commitment to supporting the institution's teaching, learning, and administrative missions while minimizing disruption to users. Responsibilities: • Provide support for file servers and shared storage resources. • Administer user accounts, mailboxes, and access permissions. • Install, configure, and troubleshoot software and hardware for faculty, staff, and student computing environments. • Install, support, and troubleshoot mobile devices and related technologies. • Provide setup, support, and troubleshooting for remote and hybrid users. • Troubleshoot network, wireless, VPN, and connectivity issues. • Deliver technology training and guidance to faculty, staff, and students. • Create and maintain technical documentation, knowledge base articles, and support procedures. • Create, update, track, and close incidents and service requests in the IT ticketing system. • Handle escalated tickets and complex technical issues from Tier 1 support staff. • Provide backup coverage for Help Desk operations and campus technology support. • Support IT initiatives, technology deployments, upgrades, and project-based work. • Coordinate vendor escalations for technology-related issues, equipment repairs, and service upgrades. • Provide reports, metrics, and operational updates as needed to the Director of IT and Infrastructure Manager. • Support classroom technology, audiovisual systems, and campus events as needed. • Must work nights (10:00 AM to 7:00 PM), occasional weekends, and additional hours as needed to support institutional operations and events. Requirements: • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; relevant certifications and equivalent experience may be considered. • Proven experience as a Senior or Lead Help Desk Technician, Desktop Support Technician, or similar customer-facing technical support role; experience supporting higher education technology environments, classroom technology, or academic computing environments. • Ability to diagnose and resolve complex technical issues across multiple technologies and platforms. • Strong written, verbal, and interpersonal communication skills. • Customer-service oriented with the ability to effectively support a diverse campus community. • Strong attention to detail and commitment to quality service delivery. • Highly organized with the ability to manage multiple priorities in a fast-paced environment. • Minimum four (4) years of relevant technical support experience required. • Experience supporting Microsoft 365, Active Directory, endpoint devices, and enterprise applications.

Job Description Job Title: User Technology Specialist Location: Phoenix, AZ Duration: Long-Term Contract Experience: Minimum 2+ Years Work Arrangement: Onsite / As required by the project Candidate Requirement: Local candidates in the Phoenix, AZ area only Job Overview Envision is seeking an experienced User Technology Specialist to provide frontline technical support to end users in a networked enterprise environment. The ideal candidate will have hands-on experience troubleshooting desktop hardware, software, operating systems, peripherals, network connectivity, and user access issues. The successful candidate will work closely with end users and technical teams to resolve technical issues, maintain endpoint functionality, support IT operations, and deliver excellent customer service. Key Responsibilities Provide frontline technical support to employees for desktop computers, laptops, mobile devices, printers, and other IT peripherals. Diagnose and troubleshoot hardware, software, operating system, and network connectivity issues. Install, configure, maintain, and troubleshoot Windows 10/11 operating systems and business applications. Manage and resolve IT support requests using ticketing systems such as ServiceNow or RemedyForce. Support user account administration, password resets, account unlocks, and security group management using Active Directory. Assist with endpoint management activities, including software deployments, system updates, patching, and configuration. Utilize tools such as SCCM, Tanium, imaging solutions, and software deployment utilities. Troubleshoot VPN and secure remote connectivity issues using Palo Alto GlobalProtect or similar technologies. Provide Level 2 technical support for escalated hardware, software, and peripheral-related issues. Document troubleshooting steps, issue resolutions, and technical procedures in knowledge base articles. Collaborate with infrastructure, network, and other IT teams to resolve complex technical issues. Prioritize multiple support requests while maintaining timely resolution and a high level of customer satisfaction. Required Qualifications Minimum 2 years of experience providing IT support in a networked workplace environment. Hands-on experience troubleshooting computer hardware, software, peripherals, and connectivity issues. Working knowledge of Windows desktop operating systems, particularly Windows 10/11. Experience supporting desktop computers, laptops, printers, mobile devices, and standard business applications. Understanding of basic networking concepts, including LAN, Wi-Fi, VPN, and connectivity troubleshooting. Experience using ticketing or IT service management systems to document and track technical issues. Strong troubleshooting, problem-solving, communication, and customer service skills. Ability to manage multiple support requests, prioritize tasks, and escalate issues when necessary.

Job Description Join Our Team as an Onsite Support - Field Service Specialist! Are you passionate about delivering exceptional onsite support and ensuring seamless IT operations? Join us as an Onsite Support - Field Service expert and be the backbone of our client locations, providing top-notch service and support. The Role The Onsite Support - Field Service role manages day-to-day onsite end-user support delivery across one or more client locations. The role owns delivery of IMAC requests, break-fix incidents, and infrastructure project support, and is accountable for SLA attainment and customer satisfaction. Pay Rate Transparency Pay Range: $40000 - $45000 / annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). What You'll Do Monitor team queues in the ITSM tool; assign, balance, and re-prioritize work based on impact, urgency, and SLA. Coordinate VIP and executive support, critical incidents, and site outages. Balance BAU tickets against project work so neither breaches commitments. Escalate and coordinate with Service Desk, L3 resolver groups, network, server, and vendor teams. Own fulfillment of Install, Move, Add, and Change requests for end-user devices and peripherals. Deliver and set up computers, peripherals, and software for end users. Image computers using bootable USB media and deploy them to end users. Oversee device refresh and redeployment across sites. Ensure accurate asset tagging, CMDB updates, and asset lifecycle records for every IMAC action. Take Level 1 and Level 2 calls and walk-ups from end users and log them in ServiceDesk Plus; resolve issues ranging from password resets to hardware and software troubleshooting. Provide desk-side support when issues require hands-on troubleshooting. Ensure timely resolution of desktop, laptop, printer, mobile, AV, and peripheral incidents. Escalate issues to the appropriate ServiceDesk Plus resolver groups. Coordinate with vendor technicians to repair hardware under warranty; manage spare-parts inventory. Drive problem management for recurring issues and implement permanent fixes. Manage user and computer assets using Active Directory, Microsoft System Center Configuration Manager (SCCM), ManageEngine, CrowdStrike, and Okta. Manage surplus out-of-warranty equipment: wipe hard drives, remove computer objects from the network, and prepare equipment for sale on GovDeals. Manage Webex accounts for Medicaid call center users. Plan onsite support for infrastructure projects: hardware refresh, OS and application migrations, office moves, network cutovers, and site build-outs. Participate in project planning, provide effort estimates and resource plans, and report progress against milestones. Coordinate after-hours and weekend change windows following the change management process. Ensure adherence to ITIL processes: incident, request, change, problem, asset, and knowledge management. Maintain site SOPs, runbooks, and knowledge articles; drive ticket quality audits. Identify continual service improvement and automation opportunities to reduce onsite effort. Ensure compliance with security, safety, and data-handling policies. What You Bring 2-4 years in IT end-user / field services support. Working knowledge of incident, request, change, problem, and asset management. Hands-on experience with ITSM tools such as ManageEngine ServiceDesk Plus, ServiceNow, or BMC Remedy/Helix, including queue management, dashboards, and reporting. Strong technical background in Windows and macOS endpoints, M365, Active Directory / Entra ID, Okta, CrowdStrike, Webex, printers, mobile devices, and basic networking. Working knowledge of endpoint management tools such as SCCM/MECM, ManageEngine, Intune, or JAMF, including imaging with bootable USB media. Demonstrated ability to manage competing priorities, SLAs, and escalations under pressure. Excellent communication and stakeholder management skills with end users, VIPs, and client leadership. Valid driver's license and ability to travel between sites; ability to lift up to 50 lbs. Why Work With Us Be part of a dynamic team that values innovation and collaboration. Opportunities for professional growth and development. Work in a supportive environment where your contributions are recognized. Equal Employment Opportunity Pyramid Consulting, Inc. / Hoonr provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Job Description Zachary Piper Solutions is seeking a Deployed Support Specialist to support the USN . This role will provide advanced network and systems technical support throughout the planning, preparation, execution, and post-deployment phases of exercises and contingency operations. The Deployed Support Specialist will analyze operational requirements, evaluate network and systems environments, develop and recommend technical solutions, and independently resolve complex technical issues across deployed environments. This position will work closely with Government personnel, engineering teams, and deployed units to plan, test, implement, and improve network and systems capabilities supporting mission requirements. This is a 100% onsite position in Patuxent River, MD . Responsibilities Analyze network and systems requirements and recommend technical solutions supporting military deployments, exercises, and contingency operations Design, configure, implement, and troubleshoot Cisco network infrastructure, including Layer 2 and Layer 3 routing and switching Support routers, switches, firewalls, IDS/IPS, DNS, Active Directory, and Exchange environments Troubleshoot complex connectivity and infrastructure issues by reviewing configurations, logs, system performance, and network dependencies Work with routing protocols including OSPF, EIGRP, and BGP, along with TCP/IP and UDP Prepare and maintain technical documentation, including network diagrams, configuration plans, deployment procedures, and requirements Coordinate with Government stakeholders, regional network leads, engineering teams, and deployed field personnel Support pre-deployment testing, readiness assessments, equipment preparation, implementation, and post-deployment reviews Travel to military installations and deployed locations as required Qualifications 4+ years of experience in network engineering, systems administration, infrastructure support, or deployed network operations Active Secret security clearance required Hands-on Cisco networking experience, including Layer 2 and Layer 3 routing and switching Experience with OSPF, EIGRP, BGP, TCP/IP, and UDP Knowledge of routers, switches, firewalls, and network security technologies Experience supporting Active Directory, DNS, and IDS/IPS Strong troubleshooting skills and the ability to independently identify issues and recommend technical solutions Experience creating and maintaining technical documentation IAT Level II certification, such as CompTIA Security+ CE High School Diploma or GED Original Equipment Manufacturer (OEM) network support certification, such as Cisco Certified Network Associate (CCNA) preferred Benefits Salary: $55,000-60,000 depending on experience Benefits: Medical, Dental, Vision, 401k Plan, Holidays, PTO, sick leave as required by law

Job Description Job Description About Radiant Technology Radiant Technology is a technology integration and professional services company focused on digital signage, audio-visual systems, data-driven experiences, and enterprise visualization. Our Digital Experience Management (DXM) Division designs, deploys, integrates, and supports integrated digital experience systems across airports, manufacturing facilities, healthcare environments, corporate spaces, and enterprise organizations. Radiant combines: Systems integration Professional services Digital experience strategy and technical expertise Infrastructure and deployment engineering Software-driven operational solutions Our teams work across software platforms, infrastructure, networking, hardware, monitoring systems, and real-time operational data environments to deliver scalable, maintainable customer solutions. Within that work, the Digital Experience Team owns the audience-facing content and experience. About the role The Digital Experience Designer I is an entry-level, hands-on design and implementation role. You will help determine what an audience needs, design clear and engaging content, build the experience in supported digital-signage and web tools, test it in the real environment, and help customers and teammates use what was delivered. This is not a role where you hand off a mockup and walk away. You will carry assigned work from idea through implementation, testing, documentation, training, and handoff-with regular direction and review as you build independence. You do not need to arrive as a digital-signage expert or web developer. You do need to have intentionally trained as a designer and developed a strong eye for hierarchy, typography, composition, color, consistency, usability, and the overall quality of an experience. You must also be curious about how systems work and genuinely willing to learn content management systems, digital-signage platforms, and basic web technologies. What you will doDesign for the audience Review the project requirements and identify what the audience needs to understand or do. Ask questions about the content, setting, and project constraints before you begin designing. Organize the content and design the layouts, graphics, motion, video, data displays, or interfaces the project needs. Explain your design decisions and revise your work based on feedback. Build and test the experience Build and configure content in the digital-signage and content-management platforms Radiant supports. Follow the team's established methods. Learn HTML, CSS, JavaScript, and browser testing, then use them to build basic web content with guidance. Build a sample for early review. Test the completed content on the intended screens, players, and browsers. Check resolution, orientation, and playback schedules. Fix design and configuration issues and test again. Help people use and support the work Document your work so another team member can support or update it. Prepare and deliver assigned customer or team training using walkthroughs, guides, or recorded demonstrations. Keep the team informed about progress, missing information, and problems that may affect delivery. Get approval before releasing work to customers. Use what you learn on later assignments. Suggest changes when you see a way to improve a recurring task. What you bringRequired A bachelor's degree in graphic design, visual communication, interaction design, digital media design, or a closely related design-focused discipline. A portfolio that shows your use of hierarchy, typography, composition, color, and consistency. Your work should show how you organize information for an audience. Be prepared to explain the assignment, your decisions, and how you revised the design. The ability to explain your work in writing and conversation, check details, and work with customers and teammates in design and technical roles. The ability and willingness to learn unfamiliar software and technical tools. You ask questions when you need direction, use feedback to improve your work, and follow through on assigned tasks. Preferred Experience with digital signage, content-management systems, web-content tools, presentation systems, or low-code or no-code platforms. Familiarity with HTML, CSS, or JavaScript is also helpful. Design experience with motion, video, interactive content, data visualization, or content for physical spaces and audio-visual systems. What Level I means at Radiant You own assigned work within a project rather than being expected to lead the entire engagement immediately. You use established methods and supported tools with regular review from experienced team members and the Creative Director. You ask when the objective, authority, priority, or expected result is unclear. You obtain approval before customer-facing work is released. You are expected to learn from specific feedback, apply it to later work, and become increasingly independent. Why join Radiant Technology You will see your designs run on customer screens and learn how to build, test, and maintain the content. You will collaborate with designers, engineers, developers, project managers, and support staff on projects in airports, manufacturing, healthcare, and corporate offices. Benefits Radiant Technology offers a benefits package for eligible full-time employees, including: Medical, dental, and vision insurance Health Savings Account (HSA) and Health Reimbursement options Company-paid life insurance Short-term and long-term disability coverage Employee Assistance Program (EAP) 401(k) retirement plan with company match Paid time off and company holidays Professional development opportunities Radiant Technology maintains a safe and trustworthy workplace. All employment offers are contingent upon the successful completion of a background check and drug screening. These screenings may include verification of employment history, education, and other relevant credentials in accordance with applicable laws.

Job Description Job Description The IT Systems Engineer provides services to employees with information technology issues and requests involving end-user system development and delivery. Develops client systems solutions; manages client systems and software life cycles; acts as an escalation point for resolving complex client systems and end user issues; identifies incident and problem trends; develops long-term solutions to recurring problems. Works closely with other IT teams to ensure the highest levels of operational excellence. Specific Duties and Responsibilities: • Lead endpoint-related development/implementation activities. • Create and maintain all aspects of end user systems standardization strategy, including asset life cycles • Hands-on experience on various tools includes Intune, SCCM, JAMF, Entra ID, AD, MS GPO • Design, deploy, and manage Apple Mac end-user systems, including hardware provisioning, software installations, and OS configurations (Window's, macOS, IOS etc.). • Implement and maintain MDM solutions (e.g., Jamf Pro, Microsoft Intune, or similar) for device enrollment, policy enforcement, application deployment, and remote management of Mac fleets. • Develop and enforce access policies using Active Directory and Entra ID, including group policies, conditional access, multi-factor authentication (MFA), and role-based access control (RBAC) to ensure compliance with security standards. • Troubleshoot and resolve end-user issues related to Window's & Mac hardware, software, networking, and integration with enterprise systems, providing Tier 2/3 support. • Automate software installation, configuration, and uninstallation activities and procedures • Document maintenance and troubleshooting procedures • Develop operations procedures and tools to improve operational efficiency and reliability for client systems • Integrate operational procedures and automation to improve consistent delivery • Automate routine tasks through scripting (e.g., Bash, Python, or AppleScript) and integrate with tools • Manage Infrastructure Lab for client systems initiatives, including development and testing • Mentor Penumbra's IT support staff • Maintain effective relationships with customers • Actively listen to customers' needs and requests, ensuring they are fully understood with appropriate expectations, effectively set and delivered. • Assist in refining strategy and overseeing client integration for acquisitions • Manage and maintain vendor relationships, vendor contracts, and road maps related to PC's, Macs, smartphones, tablets, peripherals, printers, software, and cloud services • Adhere to the Company's Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures. • Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company. • Ensure other members of the department follow the QMS, regulations, standards, and procedures. • Perform other work-related duties as assigned. Position Qualifications - Required: • Bachelor's degree in Computer Science, Engineering, or a related field with 10+ years' experience providing enterprise level end user support, or an equivalent combination of education and experience. • Experience configuring Active Directory, Group Policy, DNS, DHCP, RDP, Print Management, Microsoft Windows, Mac OS, Office 365, Adobe Creative Cloud, and Anti-virus/anti-malware utilities. • Strong expertise in MDM tools such as Jamf Pro, Microsoft Intune, jumpcloud, or Kandji, including hands-on experience with zero-touch deployment and compliance monitoring • Advanced scripting and automation skills (e.g., PowerShell or Python, for cross-platform tasks). • Excellent troubleshooting skills, with the ability to diagnose complex issues involving hardware, software, and network connectivity. • Excellent oral, written, and interpersonal communication skills • Problem solving skills, resilience, ability to prioritize changing demands • High degree of accuracy and attention to detail • Proficiency with MS Word, Excel, and PowerPoint Position Qualifications - Preferred: • Medical device, pharmaceutical, biotech, or other regulated industry experience desired • Relevant certification such as Jamf/Intune/EntraID/Azure administrators will be a PLUS, Working Conditions: • General office environment • Willingness and ability to work on site. • May have business travel from 0% - 10% • Potential exposure to blood-borne pathogens • Requires some lifting and moving of up to 15 pounds • Must be able to move between buildings and floors. • Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. • Must be able to read, prepare emails, and produce documents and spreadsheets. • Must be able to move within the office and access file cabinets or supplies, as needed. • Must be able to communicate and exchange accurate information with employees at all levels on a daily basis. Annual Base Salary Range: $120,000 - $162,000/ year We offer a competitive compensation package plus a benefits and equity program, when applicable. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. What We Offer • A collaborative teamwork environment where learning is constant, and performance is rewarded. • The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases. • A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s). Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws. If you reside in the State of California, please also refer to Penumbra's Privacy Notice for California Residents. For additional information on Penumbra's commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.

Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI is seeking a Staff Infrastructure Engineer to design, engineer, and support enterprise infrastructure across offices, engineering environments, data centers, and hybrid cloud platforms. As part of the Cloud & Infrastructure team within Enterprise Operations, this role will provide senior technical leadership across Active Directory, compute, virtualization, storage, backup and disaster recovery, and core infrastructure services. The Staff Infrastructure Engineer will remain hands-on while helping define scalable, secure, and resilient infrastructure standards that support Shield AI's continued growth. This position is based in San Mateo, CA, or the surrounding San Francisco Bay Area, with regular on-site presence required. Occasional travel to other Shield AI offices, engineering sites, and data center locations may be required. What you'll do: Systems Engineering Serve as a senior technical resource on the Cloud & Infrastructure team, designing and implementing solutions for complex infrastructure requirements and technical challenges. Design, deploy, administer, and optimize Active Directory and core identity infrastructure, including domain services, Group Policy, DNS, authentication, replication, and integration with cloud identity services. Engineer and operate enterprise compute, virtualization, and storage infrastructure supporting business, engineering, and mission-critical workloads. Design, administer, and optimize enterprise storage platforms, including capacity planning, performance, availability, data protection, replication, and lifecycle management. Engineer and support compute platforms across data centers, colocation facilities, offices, and hybrid cloud environments, including virtualization, GPU-accelerated infrastructure, VDI, and specialized engineering workloads. Engineer and maintain Windows and Linux server infrastructure across Perform capacity planning and infrastructure sizing for new workloads, engineering environments, site expansions, and data center deployments. Design, deploy, and maintain data center and colocation infrastructure, including server and storage platforms, rack-level deployments, capacity planning, hardware lifecycle management, resiliency, and coordination with supporting teams and external providers. Perform infrastructure capacity planning and sizing for new workloads, engineering environments, site expansions, and data center deployments. Resiliency, Operations & Automation Design and continuously improve backup, disaster recovery, and infrastructure resiliency, including recovery architecture, replication, recovery objectives, testing, documentation, and execution of disaster recovery exercises. Implement monitoring and observability for infrastructure availability, capacity, performance, and reliability; identify and drive improvements before they become operational issues. Develop infrastructure automation and repeatable deployment patterns using Terraform, Ansible, PowerShell, Python, Bash, or similar technologies. Support integration between on-premises infrastructure and AWS/Azure, including workloads requiring hybrid connectivity or services, and support containerized or Kubernetes-based infrastructure where appropriate. Troubleshoot and resolve complex infrastructure incidents and serve as an escalation point for critical production issues. Participate in on-call, emergency response, and planned maintenance activities as required. Technical Leadership & Collaboration Partner with Cybersecurity on infrastructure hardening, vulnerability remediation, access controls, and compliance requirements. Partner with Network Engineering on infrastructure connectivity and dependency requirements while maintaining clear ownership boundaries for enterprise network architecture and network devices. Lead infrastructure projects and technical initiatives from design through implementation, including architecture, standards, operational documentation, and handoff procedures. Mentor engineers and provide technical guidance while remaining hands-on with infrastructure engineering and implementation. Develop and maintain infrastructure standards, architecture documentation, operational procedures, and engineering best practices. Required qualifications: Bachelor's degree in a technical discipline or equivalent practical experience. 8+ years of experience engineering and supporting enterprise infrastructure in production environments. Advanced experience administering and engineering Microsoft Active Directory, including AD DS, Group Policy, DNS, authentication, and replication. Strong experience with enterprise compute, virtualization, and storage platforms, including technologies such as VMware, Hyper-V, KVM, NetApp, Pure Storage, Dell EMC, or equivalent. Strong Windows Server administration experience and working proficiency with Linux systems such as RHEL or Ubuntu. Experience designing and implementing backup, replication, disaster recovery, and business continuity solutions, including RTO/RPO planning and testing. Experience with infrastructure automation and configuration management using tools such as Terraform, Ansible, PowerShell, Python, Bash, or similar technologies. Experience supporting hybrid infrastructure across on-premises environments and AWS and/or Azure. Demonstrated ability to lead complex technical initiatives, establish engineering standards, troubleshoot ambiguous problems, and mentor other engineers. Effective written and verbal communication skills, including the ability to communicate technical concepts to technical and non-technical audiences. Preferred qualifications: Experience supporting infrastructure in high-availability, mission-critical, manufacturing, aerospace, defense, or engineering environments. Deep experience with one or more enterprise storage and data protection ecosystems, including NetApp, Pure Storage, Dell EMC, or equivalent technologies. Experience designing infrastructure across multiple offices, engineering sites, laboratories, and data center or colocation environments. Experience with Kubernetes or containerized workloads and the underlying compute, storage, and infrastructure requirements that support them. Experience supporting GPU compute, high-performance computing, or other accelerated engineering workloads. Experience with VDI platforms such as VMware Horizon, Citrix, Azure Virtual Desktop, or equivalent technologies. Strong understanding of infrastructure networking fundamentals, including TCP/IP, DNS, DHCP, routing, VLANs, and firewalls. Experience operating in security-conscious or regulated environments and supporting infrastructure controls aligned with frameworks such as NIST or CMMC. Relevant technical certifications such as VMware VCP, Microsoft, NetApp, AWS, Azure, or equivalent certifications. Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. FreedomPay is looking for a Senior Systems Engineer who has extensive experience with hypervisors, virtual machines, and hybrid cloud data center environments. You will be responsible for designing, implementing, and maintaining on premises data center infrastructure such as physical and virtual compute, load balancers, operating systems, and related hardware. This position participates in an engineering escalation on call rotation. This position is a hybrid role, with occasional on site work in the Philadelphia area (must be currently local to Philadelphia, relocation assistance not available) Primary Responsibilities: Design, deploy, and manage enterprise hypervisor environments, including Broadcom vSphere ESXi, across multiple data centers Build, configure, and support Windows Servers across physical, virtual, and cloud platforms Maintain hardware and bare metal lifecycles by continuously reviewing and applying firmware and hypervisor updates Respond on site to data center incidents, including routine visits for preventive or standard maintenance Develop and maintain diagrams, runbooks, infrastructure documentation, and disaster recovery playbooks Collaborate with network, security, and application DevOps teams to design, deploy, and maintain cohesive, integrated solutions Drive continuous improvement in monitoring, alerting, and capacity planning Qualifications: Bachelor's or Master's degree in computer science, engineering, MIS, or a related field; or relative hands-on experience demonstrating advanced proficiency in the field 5+ years of proven expertise with Broadcom (VMware) vSphere, ESXi, and vCenter at scale 5+ years of hands-on experience with bare metal servers including the remote management, firmware and hardware updates, and advanced configuration management using tools such as intelligent Lights Out (iLO) and OneView Advanced troubleshooting of hypervisor and virtual machine performance including the ability to review kernel, device, and operating system metrics and an ability to make informed decisions based on key performance indicators Expert level administration of Windows servers, Active Directory, DNS, and related services such as NTP, GPO, and PKI Advanced understanding of physical networking infrastructure, and firewalls including TCP/IP, UDP, VLAN, firewall rules; an ability to communicate systems connectivity requirements Proficient with physical and virtual load balancers, F5 experience a plus Proficient with cloud computing environments such as Azure or AWS Excellent communication, collaboration, and problem solving skills Proficient with scripting languages and automation tools including the use of AI Experience with monitoring and logging tools Experience with change control processes Experience with containerization and Linux operating systems a plus Ability to work independently and as part of a team Certifications with Microsoft and Broadcom/VMware are a plus As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check. FreedomPay is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Job Description Reinventing Geospatial (RGi) is a leading expert in geospatial solutions for Defense, Intelligence, and Federal clients. We enhance situational awareness for soldiers and analysts by integrating software development with geospatial intelligence. Our projects range from data collection to advanced deep learning, leveraging tools like Python, Java, and ArcGIS. We don't just fill roles we build teams of high performers and leaders who make an immediate impact. At our core, we're driven by innovation and powered by people who work at the intersection of passion and performance. Here, you'll collaborate with bold thinkers, leverage cutting edge technology, and tackle meaningful challenges from day one. Our culture is defined and anchored by three pillars: Energy: We bring passion, purpose, and urgency to our work. Edge: We take initiative, embrace growth, and step outside our comfort zone. Execution: We get things done smartly, decisively, and with real results. If you're the kind of person who leads with initiative, thrives in a fast-paced environment, and is eager to create real impact, we want you on our team. Clearance: Active Top Secret clearance with an ability to obtain SCI access and willingness to obtain CI Polygraph US Citizenship Required This job posting is for a potential upcoming opening, and we encourage interested candidates to apply for future consideration. As a Systems Engineer, you will Lead administration of Linux and Windows systems in secure, mission-critical environments. Provide Tier II/III technical support, resolving hardware, software, and user issues through ticket closure. Manage server, storage, and virtualization platforms (VMware, KVM). Install, configure, harden, and patch systems in compliance with DoD STIGs and security policies. Monitor system performance, troubleshoot complex issues, and perform root cause analysis. Support backup, disaster recovery, and continuity of operations. Develop and maintain automation using Ansible, PowerShell, Bash, and related tools. Maintain system documentation, configuration baselines, and CM/RM artifacts. Lead system modernization, deployments, and infrastructure enhancements. Partner with cybersecurity, network, and development teams to ensure secure, reliable operations. Support security audits, incident response, and operational readiness. Systems Engineer Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or related discipline and 8-12 years of prior relevant experience or Master's with 6-10 years of prior relevant experience. DoD 8570 IAT Level II or III certification (e.g., Security+ CE, CASP+, CISSP). Experience with cloud platforms (AWS GovCloud, Azure Government) and hybrid cloud environments. Experience with Linux (Red Hat Enterprise Linux or CentOS) and Windows Server platform system administration. Proficiency with virtualization platforms (VMware, KVM) and management tools. Experience with automation and scripting (Ansible, Bash, PowerShell, Python). Familiarity with STIG compliance, system hardening, ACAS scans, and RMF processes. Strong understanding of enterprise networking, identity/access management, and storage concepts. Proven ability to troubleshoot, document, and lead systems-related projects independently. Experience supporting IC or DoD classified environments. Additional Skills We'd Like to See: Experience supporting our customer or GEOINT missions. Familiarity with DevOps tools and pipelines (Git, Jenkins, Docker, etc.). Knowledge of enterprise backup solutions, DNS, DHCP, Active Directory, and PKI. Who we are: Reinventing Geospatial, Inc. (RGi) is a fast-paced small business that has the environment and culture of a start-up, with the stability and benefits of a well-established firm. We solve complex problems within geospatial software development and national defense to make an Immediate Impact for our nation's soldiers and analysts. We pride ourselves on giving employees an exceptional life experience, where creativity thrives, and challenges are simply part of the fun. We provide truly excellent benefits, including: 100% paid employee healthcare & dental insurance Paid parental leave 401k with matching Escalating vacation time Referral bonuses Tuition reimbursement Professional development training Free beverages and snacks Weekly catered lunches and breakfast on Fridays Grow to be our next leader: At RGi, fostering a strong and organic corporate culture is paramount and serves as a compass on the decisions we make and how we operate the company. We believe our culture of camaraderie, innovation, and collaboration reflects the caliber of our employees and their dedication to the mission of providing quality software to our customers. As such, we want our employees to feel empowered to seek growth and leadership opportunities within the company and position us to maintain our culture as we grow. RGi provides opportunities, resources, training, and mentorship to all our employees to let them take control of their careers and become a leader or a crucial member of our company. If this is what you are looking for in a company, then you are what we are looking for in an employee. Reinventing Geospatial, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for all positions. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Join ClearEdge and become part of a collaborative team that supports some of the DoD's most critical technical missions. Our corporate professionals play a vital role in enabling our engineers, customers, and partners to succeed by providing operational excellence, strategic support, and innovative business solutions across the organization. ClearEdge offers an extremely competitive benefits package-including a $10k annual training and education benefit, a 10% 401(k) contribution fully vested on day one, and annual health and technology allowances. Learn more at Your Mission Support and maintain ClearEdge's secure IT environment, ensuring systems, networks, and user services remain reliable, available, and compliant with security requirements. You will perform hands-on systems administration, troubleshoot hardware and software issues, assist employees with technical support, and maintain the infrastructure that keeps daily operations running. This role is ideal for a cleared IT professional with a strong Windows and networking foundation who enjoys solving problems, supporting users, and maintaining a secure technology environment. You Will Excel In This Role If You: Have a solid foundation in Windows systems administration, networking, and IT support Enjoy troubleshooting technical issues and helping users resolve hardware, software, and connectivity problems Understand the importance of security controls, account management, and secure IT operations Are comfortable supporting both infrastructure systems and day-to-day end-user technology needs Take initiative, follow established procedures, and maintain accurate technical documentation Communicate effectively with users, technical teammates, and leadership Can manage multiple support requests and priorities while providing responsive, professional service A Day In The Life Of: Administer and maintain Windows servers, workstations, user accounts, Active Directory, Group Policy, DNS, and DHCP Provide help desk and desktop support for hardware, software, account access, printing, and connectivity issues Troubleshoot network and infrastructure issues involving switches, firewalls, and enterprise connectivity Install, configure, update, and maintain computer equipment, operating systems, applications, and peripherals Support virtualization platforms, shared drives, file permissions, storage systems, and other corporate IT services Maintain security controls, access permissions, endpoint protection, system updates, and backups in accordance with company policies Monitor system availability and performance, investigate technical issues, and coordinate escalations when needed Maintain accurate records of support requests, system configurations, IT assets, and technical procedures Assist with infrastructure upgrades, equipment deployments, onboarding, offboarding, and other IT operational tasks Follow applicable security policies and compliance requirements, including relevant NIST and CMMC standards Support occasional after-hours maintenance, upgrades, and major system updates to minimize disruption to business operations What We Are Expecting From You: Bachelor's degree in Information Systems, Computer Science, Information Technology, or a related technical field Minimum of three years of experience in systems administration, IT infrastructure, desktop support, or IT operations Active TS/SCI clearance with a polygraph CompTIA Security+ certification, or ability to obtain the certification within 90 days of starting Experience administering Windows systems, including Active Directory, Group Policy, user accounts, and file permissions Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, routing, switching, and wireless connectivity Experience troubleshooting hardware, software, operating system, and end-user technical issues Familiarity with enterprise security practices, access controls, patching, endpoint protection, and system compliance Strong customer service, communication, organization, and problem-solving skills Ability to document technical issues, follow established procedures, and manage multiple priorities Availability for occasional after-hours support during major system updates, maintenance, and infrastructure changes Availability for occasional after-hours emergency support during unplanned system outages or system issues Ability to work full-time onsite Nice To Haves: Familiarity with Linux administration and command-line tools Experience with virtualization platforms such as VMware, ESXi, or vSphere Experience with firewalls, network monitoring, or network security technologies Familiarity with network-attached storage, iSCSI, and shared file systems Experience supporting macOS devices in an enterprise environment Familiarity with endpoint protection and anti-malware platforms Experience with telephony systems, printers, and other office technology Experience supporting backups, disaster recovery, and infrastructure monitoring Additional IT certifications relevant to systems administration, networking, or cybersecurity Please note that the salary information provided is intended as a general guideline. Compensation is determined based on the candidate's experience and qualifications, as well as applicable market conditions and business considerations. ClearEdge is an established small business that values its employees and is committed to providing an environment where individuals can succeed and grow. We believe in developing our people, promoting from within, and fostering long-term career growth across the organization. Our Core Values-Honesty, Integrity, Loyalty, Fairness, Respect, Responsibility, and Accountability-guide everything we do. These principles shape our culture, inform our decisions, and drive our commitment to excellence in support of our customers and partners. If this position is not the right fit, we encourage you to visit our Careers page to explore other opportunities at ClearEdge or connect with one of our recruiters at . ClearEdge is an equal opportunity employer.

Job Description Job Description REQUIRES AN ACTIVE/EXISTING TS/SCI WITH CI POLYGRAPH Location: Charleston, SC or Washington, DC Metropolitan Area Position Overview DAn Solutions is seeking an experienced Infrastructure Engineer and Denied, Disrupted, Intermittent, and Limited (DDIL) Subject Matter Expert to support secure mission systems operating under constrained network conditions. This position focuses on developing resilient architectures that maintain critical mission capabilities when connectivity to enterprise identity, authorization, and cloud services is degraded or unavailable. The successful candidate will combine expertise in systems engineering, tactical communications, Zero Trust, distributed systems, and cybersecurity architecture. Key Responsibilities Develop DDIL strategies, architecture recommendations, and implementation roadmaps. Define operational scenarios involving constrained bandwidth, latency, network outages, and degraded communications. Design architectures supporting local autonomy and disconnected operations. Establish approaches for local identity services, authorization, credential management, and security attribute caching. Evaluate Zero Trust access controls under disconnected operating conditions. Design synchronization and recovery processes for restoring enterprise connectivity. Assess distributed systems consistency, replication, and conflict resolution. Define dependencies across applications, identity providers, encryption services, and policy engines. Develop architecture diagrams, technical requirements, risk assessments, and alternatives analyses. Guide prototypes and testing under representative network impairment conditions. Collaborate with government stakeholders and engineering teams on mission continuity requirements. Required Qualifications Active TS/SCI clearance with the ability to obtain a CI Polygraph. Demonstrated subject matter expertise designing, evaluating, or fielding systems in DDIL environments. Experience developing architectures supporting disconnected operations and eventual synchronization. Strong understanding of distributed systems, caching, replication, and failure recovery. Experience addressing authentication, authorization, and credential dependencies without enterprise connectivity. Knowledge of security risks involving stale identity data, delayed revocation, and unavailable policy services. Experience assessing bandwidth, latency, packet loss, and network availability constraints. Experience developing technical architecture strategies, documentation, and implementation roadmaps. Experience with localized Policy Enforcement Points and lightweight Policy Decision Points. Experience with modeling, simulation, or hardware-in-the-loop testing for tactical network conditions. Strong communication skills and ability to explain architectural tradeoffs to government stakeholders. Preferred Qualifications Bachelor's or master's degree. Previous Intelligence Community experience. Experience supporting deployed, tactical, expeditionary, or edge environments. Knowledge of ICAM, virtual directories, identity federation, and local attribute caching. Experience with Trusted Data Format, PKI, and certificate services. Familiarity with store-and-forward messaging and distributed application recovery. Experience with AWS, Kubernetes, Red Hat OpenShift, and edge computing. Knowledge of tactical communications, SATCOM, mesh networks, and software-defined segmentation. Experience adapting Zero Trust architectures to disconnected environments. Work Location Full-time, on-site support at a government facility in Charleston, SC or the Washington, DC Metropolitan Area. Salary Range Disclaimer: The posted salary range represents the good-faith minimum and maximum compensation DAn Solutions expects to pay for this position. The position may be filled at different Labor Category (LCAT) levels depending on the selected candidate's qualifications and applicable contract requirements. Final compensation within the posted range will be determined based on the applicable LCAT and factors including education, relevant experience, certifications, and other required qualifications

Job Description Job Description Fantom Corporation is a mission-focused organization supporting critical programs across the defense and intelligence community. We partner with our customers to deliver high-impact technical solutions while fostering a culture built on trust, expertise, and long-term career growth. We are seeking a Senior Systems Engineer to support a mission-critical enterprise. This role supports the entire lifecycle of the infrastructure management from automated configuration and continuous patching to disaster recovery. Responsibilities Designs, deploys, and maintains enterprise hybrid infrastructure, network environments and core storage systems. Gathering client requirements and translating them into system specifications. Analyze and identify root cause, develops solution and have them implemented. Ensure accessibility and cross-platform compatibility. Monitor system health, user metrics, performance, and operational availability Required Qualifications Must possess an active Top Secret Clearance Must be willing and able to obtain a polygraph Bachelor's degree with 8+ years of relevant experience, or Master's degree with less than 2 years of relevant experience Strong experience using Linux, WIN, AWS, Azure, Powershell, Python, Security, DNS, Active Directory. Strong technical expertise with mentorship responsibilities and delivering process optimization. Fantom Corp is a Software Development, Agile Cloud, Software Development, Cyber Security (Risk Management, Assessments & Authorization (A&A , Data, AI Platform (Computer Vision Models), Podcasting Media Services, and IT Services provider. Established in 2015, Fantom Corp serves Federal customers with top-notch Cybersecurity Architects, Data Scientists/Analysts, Software Engineers/Developers, DevSecOps Engineers, Project Managers, Identity, Credential Access Management (ICAM) services , and Cloud-certified practitioners. We excel in delivering emerging technologies such as Artificial Intelligence (AI) and Machine Learning (ML) with a focus on identifying trends, object detection, and classification of structured and unstructured data. Fantom Corp possesses mastery in all aspects of digital audio production. We lead in the ideation and creation of efforts for clients who want to harness the power of podcasting. We guide them in selecting the right show format for their needs and goals. As a Small Business, we possess the innovation, speed and flexibility to meet your requirements. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Job Summary: The Systems & Infrastructure Engineer is a hands-on technical resource responsible for both the organization's enterprise network and server infrastructure. This role engineers, administers, secures, monitors, and supports Cisco enterprise networking, Microsoft Windows Server environments, firewalls, wireless, virtualization, storage, backup, and related infrastructure platforms. Working with Information Technology staff, Major League Baseball, vendors, and business stakeholders, the engineer delivers approved infrastructure improvements and reliable support for daily operations, game days, and events. Job Duties: Network Infrastructure Design, implement, administer, and maintain enterprise network infrastructure, including Cisco switching and routing, VLANs and network segmentation, VPNs, wireless networks, enterprise firewalls, and related network services. Monitor network availability, capacity, performance, and security; troubleshoot complex connectivity and performance issues, perform root cause analysis, and implement sustainable corrective actions. Apply organizational standards, cybersecurity controls, lifecycle practices, and operational requirements while recommending improvements to network reliability, scalability, performance, and security. Server & Systems Infrastructure Design, implement, administer, and maintain Microsoft Windows Server infrastructure and related enterprise systems, including server deployment and configuration, Active Directory, Group Policy, DNS, DHCP, virtualization, storage, backup, monitoring, and core services. Perform server upgrades, patching, migrations, performance troubleshooting, capacity management, and lifecycle activities across physical and virtual server environments. Troubleshoot complex issues across Windows Server, virtualization, storage, backup, authentication, and related infrastructure; perform root cause analysis and implement sustainable corrective actions. Projects & Change Delivery Execute approved infrastructure projects, including deployments, upgrades, migrations, hardware refreshes, disaster recovery improvements, and enterprise platform implementations; prepare implementation, testing, rollback, change, and documentation plans. Coordinate technical activities with Information Technology staff, MLB, vendors, and external partners, and elevate material risks, dependencies, or decisions to Information Technology leadership. Stadium & Operational Support Administer and support Busch Stadium wireless infrastructure, including Extreme Networks technologies; analyze health, performance, capacity, and security trends and coordinate approved improvements. Serve as an advanced escalation resource for network, server, and infrastructure incidents and support game days, special events, and planned after-hours maintenance as business needs require. Maintain accurate infrastructure documentation, diagrams, configurations, standards, and operating procedures to support continuity and knowledge transfer. Technical Collaboration Provide technical guidance and knowledge sharing to Information Technology staff and contribute engineering input to standards, capacity planning, and infrastructure roadmaps. Evaluate relevant technologies and present recommendations, tradeoffs, and implementation considerations to Information Technology leadership. Education/Experience Required: Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or an equivalent combination of education and experience. Three or more years of progressively responsible, hands-on experience supporting enterprise network and server infrastructure. Candidates should have substantive experience administering and troubleshooting both Cisco enterprise networking and Microsoft Windows Server environments. The depth and complexity of work performed will be considered alongside total years of experience. Hands-on experience administering Cisco enterprise switching and routing environments, including TCP/IP, VLANs, spanning tree, routing, QoS, network segmentation, VPNs, wireless networking, and related technologies. Hands-on experience administering Microsoft Windows Server environments, including server deployment, configuration, Active Directory, Group Policy, DNS, DHCP, patching, and troubleshooting. Experience supporting virtualization, storage, backup, monitoring, logging, and performance analysis technologies. Strong understanding of enterprise cybersecurity principles and secure infrastructure architecture. Advanced troubleshooting and root cause analysis skills across networking, Windows Server, virtualization, storage, and security technologies. Ability to independently work through infrastructure problems, understand dependencies across systems, and implement appropriate technical changes. Ability to execute multiple infrastructure projects within approved priorities and maintain clear technical and change documentation. Strong analytical, organizational, collaboration, and communication skills, including the ability to explain technical concepts to technical and non-technical audiences. Ability to access equipment throughout office buildings, data centers, telecommunications rooms, and stadium facilities and to work evenings, weekends, holidays, and scheduled maintenance windows as business needs require. Education/Experience Preferred: Five or more years of progressively responsible enterprise infrastructure experience, including independent responsibility for complex implementations, troubleshooting, upgrades, migrations, or other significant infrastructure work across network and server environments. Advanced degree in Information Technology, Computer Science, Engineering, or a related field, or additional directly relevant experience. Hands-on experience administering Palo Alto firewall platforms. Experience serving as the technical lead for significant infrastructure implementations, migrations, upgrades, or hardware refreshes. Experience administering Extreme Networks switching and wireless infrastructure in stadium, venue, or other high-density environments. Experience supporting technology in Major League Baseball or another professional sports organization. Relevant industry certifications in networking, systems, virtualization, or security.