The IBM i Consultant is a client-facing technology professional responsible for the functional design, development, testing, and support of solutions that meet client requirements. The role applies critical thinking, technical review, and collaboration with client team members to identify the sources of issues and recommend effective resolutions.
The position focuses primarily on the IBM i platform while also working with related technologies required for interfaces and system interactions. Success in this role requires strong technical expertise, relationship management, and clear communication.
Weidenhammer Overview
Weidenhammer is a trusted advisor and technology partner helping clients forge a smarter way forward. Since 1978, we have led digital transformation across industries through our expertise in Cloud & Infrastructure, Business Platforms & Integrations, and Commerce & Omnichannel Marketing.
- Cloud & Infrastructure establishes a Smarter Foundation through IT managed services, network infrastructure, collaboration, hosting, and security.
- Business Platforms & Integrations drives Smarter Operations through data, AI, workflow, and software solutions.
- Commerce & Omnichannel fuels Smarter Growth through e-commerce and omnichannel marketing.
Summary / Objective
The IBM i Consultant serves as both a hands-on contributor and a strategic partner across client engagements. The role builds trust, aligns business goals with technical execution, and supports successful project delivery and ongoing client support.
Essential Functions
- Solution Design & Delivery: Perform functional and technical design, development, testing, and deployment activities.
- Consultative Support: Provide guidance and assistance to team members and clients as requested.
- Client Support: Deliver responsive technical support, investigate issues, and communicate recommended resolutions.
- Client Relationship Management: Serve as a primary point of contact for clients, build trust, and maintain alignment between business goals and technical execution.
- Project Leadership: Lead project scoping, planning, and execution in collaboration with clients and internal teams.
- Communication & Issue Resolution: Facilitate communication between clients and internal teams, manage expectations, and resolve issues proactively.
- Business Development Support: Contribute technical content to proposals, estimates, and client presentations.
- Hands-On Contribution: Balance direct technical delivery with strategic leadership across client engagements.
- Excellent analytical, verbal, written, and interpersonal communication skills.
- Ability to communicate project successes and challenges openly with executive management and senior leadership.
- Ability to contribute to an energizing work environment that supports a highly engaged team.
- Demonstrated ability to lead technical teams in a project environment, including task delegation and performance oversight.
- Ability to manage multiple priorities and adapt to changing client needs.
- Strong client-facing experience, including requirements gathering, solution design, and stakeholder management.
- Prior leadership or management experience is preferred but not required.
Technical Expertise
- Excellent IBM i development skills.
- Strong ability to debug and analyze issues and clearly communicate recommended resolutions.
- Strong IBM i Db2 for i SQL skills.
- Experience with REST web services on IBM i using JSON.
- Ability to work with the IBM i Integrated File System (IFS).
- Knowledge of relevant third-party software solutions and their use.
- Working knowledge of AI tools and their practical application in a business environment.
- Ability to effectively use AI to improve productivity, research, problem-solving, and workflow efficiency.
- Demonstrates sound judgment when reviewing AI-generated content and understands the importance of accuracy, confidentiality, data security, and responsible AI use.
- Willingness to continuously develop AI knowledge and adapt to emerging technologies and tools.
Required Education and Experience
- Proven ability to develop and implement high-quality software solutions.
- Minimum of five years of IBM i development, design, and functional support experience.
- Foundational knowledge of the overall IBM i technology stack.
Work Environment
- This job operates in a professional office environment and routinely uses standard office equipment, including computers, phones, and photocopiers.
Physical Demands
- The physical demands described here are representative of those that must be met to successfully perform the essential functions of this role. While performing the duties of this job, the employee is regularly required to communicate, stand, walk, use hands to handle or feel objects, and reach with hands and arms. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Position Type / Expected Hours of Work
- This is a full-time, exempt position requiring at least 40 hours per week. Typical business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern. Nighttime hours may be required on a rotational basis to provide client support for priority-one incidents.
Travel
Occasional travel to company-wide corporate events may be required.
Work Authorization / Security Clearance (if applicable).
Must be authorized to work in the United States for any employer.
AAP / EEO Statement
Weidenhammer Systems Corp. is an equal opportunity employer.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
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