Job Description
Top buy-side investment firm looking to add a member to its growing technology support team.
Short Overview Of What You'll Do
- Oversee daily Service Desk operations and ensure technical issues are resolved efficiently.
- Serve as the primary escalation point for complex hardware, software, network, and enterprise application issues.
- Mentor junior analysts and interns while helping strengthen the team's technical capabilities.
- Improve IT support processes, procedures, documentation, and escalation protocols.
- Manage IT assets, monitor enterprise systems, and support technology upgrades and deployments.
Application Notice: Qualified candidates will be contacted within two business days of applying. If you do not meet the above criteria, Alternative Investment Staffing/TalentPartners will keep your resume on file for future opportunities and may contact you for further discussion.