Job Description
About the Role
FPT Software Americas is looking for a US-based Infrastructure Managed Services Presales Consultant to support enterprise customers across Cloud, Managed Services, AIOps, Observability, Automation, and Infrastructure. This is a client-facing role, partnering closely with US Sales and global Delivery teams to shape technically sound, commercially competitive solutions.
Key Responsibilities
- Partner with Sales to gather requirements and develop technical solutions, proposals, Bills of Materials (BoM) and cost estimates.
- Lead customer presentations, workshops, RFP/RFI responses and technical discussions with US enterprise stakeholders.
- Design managed services offerings for 24x7 infrastructure, cloud, NOC/SOC and IT operations support.
- Develop AIOps and automation solutions covering event correlation, anomaly detection, predictive monitoring, and incident automation.
- Propose and architect AWS/Azure/GCP, Observability, DevOps/SRE and FinOps solutions.
- Collaborate with US Sales and global Delivery teams to ensure every solution is technically feasible and commercially competitive.
- Act as the technical face of FPT Software with US clients, building trust and long-term relationships.
Requirements
- 5+ years of experience in infrastructure, cloud, managed services, systems integration, or technical consulting.
- 2+ years of dedicated presales experience.
- Strong knowledge of AWS/Azure/GCP, networking, servers, virtualization and IT operations.
- Practical, hands-on knowledge of AIOps, observability, automation and GenAI applied to IT operations.
- Experience in solution architecture, effort estimation, pricing/TCO modeling, and RFP/RFI response development.
- Excellent English communication and executive-level presentation skills.
- Proven experience working directly with US enterprise customers or in the US market.
- Willingness and ability to travel domestically as required by client engagements.
Preferred Qualifications
- ITIL, AWS, Azure, FinOps and/or security certifications.
- Prior experience with a global IT services / SI provider serving US clients.
- Exposure to regulated industries (healthcare, financial services, manufacturing) is a plus.