Designs, develops, implements, and supports ServiceNow solutions for Legal, Ethics & Compliance, Corporate Affairs, and related functions. Leads workflow development, integrations, automation, and platform improvements while partnering with business stakeholders, technology teams, and vendors to deliver secure, scalable solutions.
Responsibilities
- Design, configure, and develop Service
- Now applications, workflows, automations, and platform enhancements.
- Build and maintain integrations using REST, SOAP, Integration
- Hub, APIs, MCP, and related technologies.
- Translate business requirements into scalable technical solutions and configurations.
- Lead deployments, code reviews, and testing while following Service
- Now development standards.
- Provide advanced application support, troubleshoot issues, and maintain technical documentation.
- Partner with stakeholders and vendors, manage delivery risks, and mentor team members while driving continuous improvement.
Required Skills
- Service
- Now application development
- Service
- Now workflow configuration
- REST integrations
- SOAP integrations
- Integration
- Hub
- API development
- MCP integrations
- Service
- Now ITSM, CSM, ITOM, HRSD, or Legal Service Delivery
- Requirements analysis and technical solution design
- Deployment, testing, and code review