56 jobs found

Job Description DataStaff, Inc. is seeking a Desktop Support Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC. This position is onsite Travel may be required Job Description: Our client is seeking a Desktop Support Specialist to assist Client Services Operations in supporting the high number of Service Desk requests, hardware installations, and customer software support in Raleigh, NC Responsibilities: Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configures them. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations on user file server data storage, network reservations, data restores, and various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management - Lead projects that require directing the work of others with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas -creating and maintaining all documentation of processes and procedures for all areas of this position This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. Implementing and maintaining the requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Required Skills: 7 Years - Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. 7 Years - Installing and imaging new computers and loading of appropriate software for customers. 7 Years - Installing local and network printers and other peripherals and configuring the same. 7 Years - Migrating data and user profiles. 7 Years - Documenting processes and procedures related to technical field support activities. 7 Years - Demonstrates knowledge and working experience with ServiceNow call tracking system. This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

Job Description Job Title: Workstation Support Technician Location: Wichita, KS 67226 Duration: 12months W2 contract with high possibility of extension based on performance and depending on business needs Pay Range: $21.47 to $27.51/Hour on W2 Shift Timing: Monday through Friday 7a-4p with some flexibility, and opportunities for OT. There may be opportunities for remote work, but primary work will be performed on-site. Description: The Workstation Support Technician plays a vital role in ensuring the smooth operation and maintenance of an organization's computer workstations and related equipment. This role is responsible for providing technical assistance to end users, diagnosing and resolving hardware and software issues, and contributing to the overall efficiency of the organization's IT environment. The Workstation Support Technician is a key point of contact for troubleshooting and technical support, enabling end users to effectively utilize their workstations and technology tools. Responsibilities: Install, configure, and maintain hardware and software components on company devices. Provide timely and effective technical support to end-users through various communication channels (in-person, remote, email, phone). Diagnose and resolve hardware and software problems, ranging from basic issues to complex technical challenges. Assist in the setup and configuration of new workstations, including user accounts, email, and necessary applications. Respond to and prioritize support requests based on urgency and impact on business operations. Troubleshoot network connectivity and printer-related issues. Maintain accurate records of hardware inventory. Educate end-users on basic troubleshooting techniques and best practices to minimize technical issues. Contribute to the development of documentation and guides for common technical procedures. Maintain accurate records of user-reported issues, troubleshooting steps taken, and problem resolution outcomes in a ticket tracking system. Stay current with industry trends and advancements in workstation technology. Other competencies as required by specific assignments may include knowledge of audio-visual systems, ruggedized laptops, virus kiosks and other equipment. Qualifications: High school diploma or equivalent; associate or bachelor's degree in a relevant field preferred. Proven experience (2 years) as a workstation support technician or in a similar technical support role. Proficiency in diagnosing and resolving hardware, software, and network issues in a Windows environment. Communicate effectively with both technical and non-technical users, providing clear instructions and assistance. Strong knowledge of operating systems, productivity software, and office applications. Familiarity with DNS, Active Directory (what it does and how it works), and VPN. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment. Strong problem-solving skills and the ability to think critically under pressure. Adept at working independently as well as collaboratively within a team. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus. Prior customer service experience including face to face and via phone. Candidate must have valid state issued driver's license. If required to travel, they will drive an Client vehicle. Soft skills will be considered as well as technical capabilities. Soft skills will include someone that fits in with the team, who can work with customers and breakdown complex concepts for users to understand. Physical Requirements: The ability to lift and carry computer equipment and peripherals weighing up to 70 pounds. Comfortable performing tasks that involve bending, kneeling, and reaching in tight spaces. Work Environment: Primarily office-based, with on-site visits to different departments and locations. May require occasional after-hours or weekend support for critical issues or planned system maintenance. Extensive driving to sites within Client service area (in a Client provided vehicle).

Job Description This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support at NCDMV Headquarters in Rocky Mount, NC.Travel Required This person is required to sit on-site in Rocky Mount, NC. The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Required/Desired Skills SkillRequired /DesiredAmountof Experience • Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years • Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years • Installing local and network printers and other peripherals and configuration of same. Required 7 Years • Migrating data and user profiles. Required 7 Years • Documenting process and procedures related to technical field support activities. Required 7 Years • Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years Questions No.Question Question1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? Question2 All work must be completed on-site in Rocky Mount, NC. Do you agree to this requirement? Question3 Please list candidate's email address. Question4 Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. Question5 Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement? Question7 Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate's VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm? Question8 Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?

Job Description Job Description Position Summary PACE Systems is seeking a CAD Systems Engineer to support the creation, management, and lifecycle maintenance of AutoCAD drawings for access control, video surveillance, and related security systems at O'Hare and Midway International Airports in Chicago . This is a full-time, on-site position with travel between airport locations as needed. This is a hands-on CAD role focused on drawing management, as-built documentation, field verification, and change control . The ideal candidate will have experience working with security or access control infrastructure and be comfortable coordinating with field technicians, engineers, project teams, and customer stakeholders in active operational environments. Key Responsibilities Manage and maintain AutoCAD drawings for campus-scale access control and security systems, including device layouts, wiring diagrams, and system schematics. Create and update accurate as-built drawings reflecting field changes to panels, controllers, readers, cameras, and related security infrastructure. Collaborate with field technicians, engineers, and project teams to verify drawing accuracy and support commissioning and project closeout activities. Maintain CAD drawing standards, layer conventions, document libraries, revision history, and version control. Support system upgrades and modifications by updating affected drawings through controlled change-management processes. Develop and maintain technical documentation, CAD standards, and drawing procedures. Produce space plans, architectural base plans, square-footage calculations, and construction drawings using 2D/3D BIM/CAD software. Conduct field verifications to confirm existing and as-built conditions. Review specifications, sketches, drawings, and supporting data to evaluate building conditions and security device placement. Assist with GIS data maintenance related to facility and security infrastructure. Provide basic desktop support for Windows-based end users, including hardware, software, and connectivity troubleshooting. Support system cutovers and testing during scheduled after-hours maintenance windows as needed. Interface directly with customers and project stakeholders to resolve issues efficiently and professionally. Participate in on-call support for airport operations at O'Hare and Midway. Required Qualifications Associate degree in Architectural Drafting, CAD, Engineering Technology, or a related discipline ; bachelor's degree preferred. 1+ years of experience in planning, design, field verification, or related technical drafting work. Proven experience creating and maintaining AutoCAD drawings for enterprise- or campus-level security or access control systems . Strong hands-on proficiency with AutoCAD 2019 or later , with 2D architectural and infrastructure drafting experience required; 3D experience is a plus. Experience working with building floor plans, IT systems, IT devices, architectural drawings, and related terminology. Ability to read, interpret, redline, and update security system drawings and specifications. Basic desktop support experience for Windows-based systems, including hardware, software, and connectivity troubleshooting. Ability to work independently while collaborating closely with engineering, field, service, and project teams. Strong written and verbal communication skills. Strong organizational, analytical, troubleshooting, and problem-solving abilities. Detail-oriented with the ability to manage multiple priorities and meet project deadlines. Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Access, and web-based applications. Customer-focused mindset with the ability to work effectively in active operational environments. Preferred Qualifications Bachelor's degree in CAD Design, Drafting, Engineering Technology, or a related field. Experience supporting airport, critical infrastructure, government, healthcare, higher education, or other regulated/high-availability environments . Familiarity with Revit, BIM 360, or similar CAD/BIM platforms . Knowledge of Esri products and GIS data management . Working knowledge of physical security system components, including: Access control panels, controllers, and readers CCTV/video surveillance devices and layouts Low-voltage cabling and security device symbol libraries AutoCAD certification or formal CAD training. Experience working within formal change-management and security-compliance processes. Work Environment & Additional Requirements Must be able to qualify for and maintain required airport badging and CBP access . Valid driver's license required. Must be available for periodic on-call rotations and overnight system-maintenance activities. Ability to travel locally between O'Hare and Midway airports as needed Company Description Pace Systems provides comprehensive IT, Security, Audio Visual, and Software Solutions to medium and enterprise-level organizations, including those in healthcare, higher education, and commercial real estate. Our company has been providing technology solutions since 1983 and we pride ourselves on implementing true end-to-end solutions all under one roof - from design and implementation to on-going service and support. Equal Opportunity Employer. We provide equal employment opportunities consistent with the Illinois Human Rights Act and applicable federal law. We do not discriminate or retaliate based on protected characteristics, including race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, age (40+), disability, marital status, military status, unfavorable military discharge, order-of-protection status, citizenship or work-authorization status, arrest record, conviction record, family responsibilities, or reproductive health decisions. Company Description Pace Systems provides comprehensive IT, Security, Audio Visual, and Software Solutions to medium and enterprise-level organizations, including those in healthcare, higher education, and commercial real estate. Our company has been providing technology solutions since 1983 and we pride ourselves on implementing true end-to-end solutions all under one roof - from design and implementation to on-going service and support. Equal Opportunity Employer. We provide equal employment opportunities consistent with the Illinois Human Rights Act and applicable federal law. We do not discriminate or retaliate based on protected characteristics, including race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, age (40+), disability, marital status, military status, unfavorable military discharge, order-of-protection status, citizenship or work-authorization status, arrest record, conviction record, family responsibilities, or reproductive health decisions.

Job Description Job Description LINX is hiring Low Voltage Technicians in Chantilly, VA to install, terminate, and test structured cabling on commercial construction projects, paying $20.00 to $29.00 an hour depending on tier and experience. You won't be working the same building every week. LINX's Enterprise division runs cabling into corporate offices, hospitals, K-12 and higher education campuses, small data centers, and other commercial or industrial environments so the work stays varied and the skills you build transfer everywhere. If you already own your tools and know your way around a punch-down block, there's a clear, defined path here from Technician I through Technician III and beyond. Where This Role Fits at LINX Technician I Technician II Technician III Lead Technician Foreman Superintendent Project Manager Senior Project Manager Operations Manager. What You'll Be Doing Cable Installation & Termination Install, terminate, and test structured cabling systems for CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable runs Pull, suspend, fireproof, terminate, and test cable in accordance with BICSI standards, NEC, and local code Closet & Rack Build-Out Build and maintain MDFs and IDFs, including racks, patch panels, wire management systems, and network hardware Troubleshoot low voltage cable systems and correct installation issues as they surface Quality & Documentation Document every installation for compliance with industry standards and project specifications Deliver organized, professional workmanship that meets spec on every run Site Professionalism & Customer Service Communicate directly and professionally with site contacts to resolve technical issues and provide solutions Deliver organized, high-quality workmanship on every installation to meet project specifications and exceed customer expectations Travel to job sites within your home state as assigned, with occasional travel elsewhere in the country when project needs require it Minimum Requirements Required - Technician I (applies to all levels): Able to work on ladders and use power tools; able to lift, carry, and set up a 50-pound box or ladder Must own low voltage hand tools (snips, strippers, screwdrivers, wrenches) Available to work 2nd or 3rd shift, overtime, and under deadline pressure Must pass a 7-year criminal background check, pre-employment drug screen, and physical Valid driver's license, reliable transportation, and current auto insurance Professional working proficiency in English, written and verbal Required - Technician II (all Technician I requirements, plus): 1+ year of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with limited supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable proficiently Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with limited supervision Required - Technician III (all Technician II requirements, plus): 2+ years of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with no supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable with no supervision Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with no supervision This Role Is Probably Not Right For You If You've never worked hands-on with structured cabling, and you're looking for an IT help desk or desktop support role instead You need the same job site and the same routine every day, this work moves between offices, schools, and healthcare facilities You'd rather work solo than as part of a crew - Team LINX means making each other better and winning together, not going it alone Preferred (Not Required) Commercial construction experience BICSI Technician or Installer certification (Copper or Optical Fiber) Powder Actuated Tools Certification Confined Space Certification CPR and First Aid certification Manufacturer certifications for installation and maintenance (Fluke, Fujikura, Sumitomo, Corning, Hilti) High school diploma Compensation & Benefits Pay Rate: Technician I: $20.00-$23.00/hour. Technician II: $22.00-$25.00/hour. Technician III: $25.00-$29.00/hour. Benefits: 401(k) with 50% employer match on the first 5% contributed Medical, dental, and vision insurance with FSA and HSA options Short and long-term disability coverage 8 paid holidays 3 weeks PTO (vacation and sick combined) Manufacturer training and certification support Structured advancement path from Technician I through Technician III and into Lead Technician About LINX Founded in 2003 by working industry practitioners, LINX has grown from a single Denver office into a national commercial low voltage contractor with active markets across the country. Our Enterprise division installs and supports structured cabling, fiber, and net

Job Description Job Description Job Summary: Works with other installers and independently, in the completion of installations and service calls. Responsible for timely completion of daily tasks, pictures, and notes. Requires excellent communication skills Self-motivated, task driven, and able to apply "best practices" theory Excellent problem solving skills Ability to create and execute in the field solutions Ability to use hand and power tools Develop and maintain proficiency in the following areas: Key Job Responsibilities: Boldened items are the most critical. Complete complex audio/video installs, setup, and calibration Control system design (control/lighting/shading) and Theater room installation Advanced troubleshooting of simple and complex systems Advanced networking/data system design, install and setup Complete programming of advanced systems (Control4) Support of legacy and/or third-party products and systems Complete understanding of multi-room systems and setup Advanced understanding of security system programming and design Advanced understanding of Sonos single room and multi room solutions Advanced understanding of Access control systems Advanced understanding of IP and analog CCTV systems CEDIA ESTIII and Control4 Tech 2 certifications (or obtain within 6 months of hire) Completion of Academy (or obtain within 6 months of hire) Completion of Snap University Trainings within first year of employment Completion of PCNA Certification as defined during the year If you believe you are a STRONG candidate for this position please complete the following steps in addition to this application: Email your resume with a cover letter to Your cover letter should outline how your past experiences can be useful in this new position, why you are seeking new employment, and why you want to specifically work at HT Install. Visit our website: Ensure you look at the Partnerships page to familiarize yourself with the brands we sell. If you have experience with these brands, indicate your level of expertise in your cover letter. Call our office to follow up Minimum Job Requirements: Strong verbal and written communication skills Highly detailed, organized, and multitask driven Proficient in all Senior level qualifications Assist in training and evaluation of up to Senior level technicians Excellent skills with desktop and mobile computing Clean driving record and background check Minimum of 5 years' field experience Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Company Description HT-Install, Inc. is a progressive systems integration company built on proven industry experience, and a tradition of outstanding customer service. Our services include system design and installation of distributed audio/video systems, intuitive control, crystal clear communications, audio/video surveillance, alarm systems, motorized window treatments and Wireless internet systems. Whether our clients are building systems for their Home or Work, HT-Install, Inc. has the experience and dedication to see the system through to its satisfying end. The HT-Install, Inc. staff is focused on bringing a fully engineered and complete solution to all of our projects. Taking the time to account for the details is what we do. Our staff of Engineers and Project Managers work hard to ensure that documentation and field assistance is available and complete. The HT-Install proposal is simple. We are looking for intelligent individuals with a positive, get it done attitude. In return for dedicated service and thoughtful actions, you will be rewarded with an environment that is poised at supporting quality work and nurturing your career path. If you are a professional looking for a place to grow and do your best work, please apply today. Company Description HT-Install, Inc. is a progressive systems integration company built on proven industry experience, and a tradition of outstanding customer service. Our services include system design and installation of distributed audio/video systems, intuitive control, crystal clear communications, audio/video surveillance, alarm systems, motorized window treatments and Wireless internet systems. Whether our clients are building systems for their Home or Work, HT-Install, Inc. has the experience and dedication to see the system through to its satisfying end. The HT-Install, Inc. staff is focused on bringing a fully engineered and complete solution to all of our projects. Taking the time to account for the details is what we do. Our staff of Engineers and Project Managers work hard to ensure that documentation and field assistance is available and complete. The HT-Install proposal is simple. We are looking for intelligent individuals with a positive, get it done attitude. In return for dedicated service and thoughtful actions, you will be rewarded with an environment that is poised at supporting quality work and nurturing your career path. If you are a professional looking for a place to grow and do your best work, please apply today.

IT System Support Engineer Location 5775 W OLD SHAKOPEE RD STE 90, Bloomington, MN United States Base Pay $50,000.00 - $60,000.00 / Year Job Category SPM-1277 Employee Type Full Time Non Exempt Required Degree 2 Year Degree Requirements About Us: Sightpath Medical is the premier cataract and LASIK mobile services provider in the U.S. We have an opening at our headquarters in Bloomington, MN for an IT Systems Support Engineer in our IT Department. Responsibilities: Tier 1 Helpdesk support Assist users either via phone, email or Datto Remote Monitoring and Management (RMM) to resolve any issues Properly escalate unresolved issues to appropriate internal resources Prioritize and manage several open issues at one time Maintain user administration in all systems including RingCentral, Jamf, Active Directory (on-prem) , and Microsoft Office 365 Local backup maintenance and testing Maintain Antivirus at all locations Local & remote hardware support / troubleshooting and network maintenance Phone system maintenance / configuration Mobile Device Management (MDM) via Jamf Document technical knowledge in the form of notes and manuals Requirements: Proven work experience as a Systems Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Hands-on experience with Windows OS and IOS devices Ability to diagnose and troubleshoot basic technical issues Familiarity with On-premises Active Directory, remote management tools, Veeam/Datto Backup Software, VMWare, RingCentral, and Jamf are a plus Excellent problem-solving and communication skills Ability to provide clear step-by-step technical guidance, both written and verbal BS degree in Information Technology, Computer Science or equivalent work experience Additional certification in Microsoft, VMware or similar technologies is a plus We offer competitive salaries and full benefits for this job which includes but not limited to the following : Medical insurance Dental Insurance Vision Insurance Fully Paid STD/LTD Insurance Fully Paid 2x Basic life Insurance 401k with excellent company match Paid Vacation Sightpath is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age (40 and over), national origin or ancestry, physical or mental disability, genetic information or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers. pm25 Compensation details: 0 Yearly Salary PI02760ab6-

IT System Associate Job Title: IT System Associate Department: Operations-IT Reports to: COO FLSA Status: Full Time, Exempt Job Summary: The IT Technician keeps Refreshed Tech's technology running by diagnosing, repairing, and maintaining the laptops, desktops, and hardware that the team relies on every day. This role provides hands-on device support and general IT troubleshooting across the company, keeping employees productive and equipment in good working order. This position requires someone who is comfortable opening up a machine and fixing it, as well as handling the day-to-day IT requests that come with a fast-moving, hands-on environment. Essential Duties, Functions and Responsibilities: • Diagnose and Repair Hardware: Troubleshoot and repair company laptops, desktops, and peripherals, including component replacement and upgrades (RAM, storage, batteries, screens, and more). • Deploy and Configure Devices: Set up new laptops and desktops for employees, including OS installation, software configuration, and account setup. • Provide Day-to-Day IT Support: Respond promptly to employee support requests, resolving hardware and software issues to minimize downtime. • Maintain Equipment and Inventory: Track the company's IT equipment, maintain repair histories, and keep spare parts and loaner devices organized. • Support Network and Peripherals: Troubleshoot connectivity issues with printers, monitors, docking stations, and the office network. • Perform Preventive Maintenance: Complete routine maintenance on company technology to reduce future breakdowns and extend equipment life. • Document and Escalate Issues: Log recurring problems, recommend solutions, and escalate complex issues to senior IT staff or outside vendors when needed. • Perform other related duties as assigned. Competencies/Skills/Abilities: Technical Skills: • Hardware Troubleshooting: Working knowledge of computer hardware, comfortable opening up and repairing laptops and desktops. • Operating Systems & Software: Familiarity with Windows (required) and macOS (a plus), along with common business software and basic networking concepts. • General IT Aptitude: Comfortable troubleshooting a wide range of technology issues rather than a single specialty area. Problem-Solving & Initiative: • Independent Troubleshooting: Strong problem-solving skills and the ability to diagnose issues and work independently. • Organization: Able to manage multiple repair and support requests at once, keeping track of equipment and priorities. Professionalism & Reliability: • Communication: Clear communication skills, able to explain technical issues in plain language to non-technical staff. • Dependability: Reliable and dependable, with a strong commitment to punctuality and consistent attendance. Required Education and Experience: Required: • High school diploma or equivalent. • 2-3 years of experience in a general IT support or technician role. • Working knowledge of computer hardware repair, including laptops and desktops. • Ability to lift and move equipment as needed. Preferred: • Relevant certification (CompTIA A+, Network+, or similar). • Experience supporting a mixed Windows/macOS environment. • Experience in a warehouse, distribution, or high-volume device environment. Work Environment: • Work is performed on-site at the Refreshed Tech facility, primarily indoors in an office and warehouse setting, with occasional exposure to warehouse conditions when repairing or deploying equipment on the floor. Physical Work Conditions: This position has the following body position requirements - Activity % Time Spent Sitting Standing Climbing (ladders, scaffolds, poles) Activity % Time Spent Walking or Running Kneeling, Crouching, Stooping, Crawling Keeping or Regaining Balance Use of Hands (handle, control, feel) Bending or Twisting the Body Making Repetitive Motions Travel Required: No Additional Eligibility Requirements: None. Work Authorization/Security Clearance Requirements: Must be legally authorized to work in the United States. Supervisory Responsibilities: None. Refreshed Tech is an equal opportunity employer. Compensation details: 0 Yearly Salary PI9c5cc6-

IT System Support Engineer Location 5775 W OLD SHAKOPEE RD STE 90, Bloomington, MN United States Base Pay $50,000.00 - $60,000.00 / Year Job Category SPM-1277 Employee Type Full Time Non Exempt Required Degree 2 Year Degree Requirements About Us: Sightpath Medical is the premier cataract and LASIK mobile services provider in the U.S. We have an opening at our headquarters in Bloomington, MN for an IT Systems Support Engineer in our IT Department. Responsibilities: Tier 1 Helpdesk support Assist users either via phone, email or Datto Remote Monitoring and Management (RMM) to resolve any issues Properly escalate unresolved issues to appropriate internal resources Prioritize and manage several open issues at one time Maintain user administration in all systems including RingCentral, Jamf, Active Directory (on-prem) , and Microsoft Office 365 Local backup maintenance and testing Maintain Antivirus at all locations Local & remote hardware support / troubleshooting and network maintenance Phone system maintenance / configuration Mobile Device Management (MDM) via Jamf Document technical knowledge in the form of notes and manuals Requirements: Proven work experience as a Systems Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Hands-on experience with Windows OS and IOS devices Ability to diagnose and troubleshoot basic technical issues Familiarity with On-premises Active Directory, remote management tools, Veeam/Datto Backup Software, VMWare, RingCentral, and Jamf are a plus Excellent problem-solving and communication skills Ability to provide clear step-by-step technical guidance, both written and verbal BS degree in Information Technology, Computer Science or equivalent work experience Additional certification in Microsoft, VMware or similar technologies is a plus We offer competitive salaries and full benefits for this job which includes but not limited to the following : Medical insurance Dental Insurance Vision Insurance Fully Paid STD/LTD Insurance Fully Paid 2x Basic life Insurance 401k with excellent company match Paid Vacation Sightpath is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age (40 and over), national origin or ancestry, physical or mental disability, genetic information or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers. pm25 Compensation details: 0 Yearly Salary PI02760ab6-

Job Description Job Description Description: Engineer Hardware for the Next Generation of Space Missions What if your next engineering challenge was something that had never been built before? At Advanced Cooling Technologies (ACT), our Space Systems engineers work on real spacecraft programs-from early-stage concepts and new commercial platforms to scientific missions and some of the most ambitious programs in the space industry. We work with NASA, established aerospace organizations, and innovative commercial space companies developing the next generation of satellites, spacecraft, instruments, and space infrastructure. We're looking for a Space Systems Engineer who wants more than a narrowly defined engineering role. Whether you're beginning your engineering career or bringing prior experience, you'll have the opportunity to solve multidisciplinary problems, work alongside experienced engineers and technicians, and help turn early concepts into tested, manufacturable hardware. About ACT Advanced Cooling Technologies, Inc. (ACT) is a leading provider of thermal management solutions for aerospace, defense, data centers, energy, and industrial applications. For more than 20 years, ACT has engineered and manufactured innovative technologies that solve complex thermal challenges in demanding environments. Our team is driven by continuous innovation, teamwork, and collaboration, delivering reliable solutions that support critical missions and next-generation technologies worldwide. ACT's capabilities extend from advanced engineering and analysis through prototyping, testing, qualification, and manufacturing. For our Space Systems engineers, that creates an opportunity to stay connected to a program throughout its development rather than working on one isolated piece of a much larger project. As the commercial space industry continues to grow and new missions become increasingly ambitious, ACT is growing with it. Position Summary The Space Systems Engineer supports the development of spacecraft hardware and systems across multiple phases of the engineering lifecycle, ranging from concept generation and initial design through detailed analysis, prototype hardware fabrication, testing, and volume production. Projects can range from modifications of proven designs to true "blank sheet of paper" development programs requiring new ideas, new approaches, and advanced performance testing. You'll work as part of a multidisciplinary team of engineers and technicians to develop structures, thermal control components, and systems designed to operate outside Earth's atmosphere. What You'll Work On This is not an engineering role where you'll spend years focused on one small piece of a larger system. Depending on the project, you may be developing a new spacecraft thermal or mechanical concept, performing engineering calculations, creating CAD models, conducting CFD or FEA analysis, developing drawings, working alongside technicians building prototype hardware, evaluating test results, or supporting customer discussions. Your work may support: Satellites and spacecraft Scientific instruments and payloads Commercial space platforms Spacecraft thermal control systems Structural and mechanical systems Prototype and flight hardware Emerging spacecraft architectures and technologies Programs ranging from one-of-a-kind missions to higher-volume spacecraft production Some projects build on proven engineering. Others start with a set of requirements, an empty whiteboard, and a problem that still needs a solution. Work Across the Full Engineering Lifecycle Concept ? Analysis ? Design ? Build ? Test ? Qualify ? Production ? Flight At ACT, engineering doesn't stop when the model is complete. Our engineers work closely with manufacturing and technicians throughout development, giving you the opportunity to see your ideas become hardware, learn from testing, refine designs, and understand how products successfully transition into production. Responsibilities Include Supporting all aspects of initial product design, including: Innovative concept generation Excel or hand-calculation analysis 3-D CAD modeling using SolidWorks CFD and FEA analysis 2-D drawing creation Design review documentation Compliance Matrix and FMEA development and review Developing fabrication procedures and work instructions Working collaboratively with engineers and technicians across disciplines Supporting program schedules and budgets Communicating professionally with customers Supporting business development and marketing activities as needed Requirements: B.S. or higher degree in Mechanical Engineering or Aerospace Engineering Proficiency or academic experience with CAD, FEA, and/or CFD tools Strong problem-solving and critical-thinking skills Good verbal and written communication skills Interest in hands-on engineering, product development, testing, and manufacturing U.S. Person as defined by 22 C.F.R. 120.15 (U.S. Citizen, lawful permanent resident, refugee, or asylee) due to ITAR restrictions preferred Experience with any of the following is a plus, but not required: SolidWorks Autodesk Simulation, Fluent, or COMSOL Thermal Desktop or NASTRAN Design for manufacturability Prototype hardware fabrication or testing Engineering internships, co-ops, research, or hands-on project experience The Kind of Engineer Who Thrives Here You're probably a good fit if you enjoy figuring out how things work and solving problems that don't always come with detailed instructions. You want to move beyond the classroom or computer screen and see how engineering decisions translate into real hardware. You're interested in learning from experienced engineers and technicians while building experience across analysis, design, testing, manufacturing, and customer applications. Most importantly, you're curious, willing to learn, and ready to take on new technical challenges. Why Join ACT? Work on hardware that goes to space. Your engineering work can directly contribute to spacecraft hardware supporting real-world missions. Build broad engineering experience. Develop skills across analysis, CAD, design, prototyping, testing, manufacturing, and customer applications. Learn by doing. Work alongside experienced engineers and technicians and see firsthand how designs become physical hardware. Solve different problems. Space programs don't always come with an existing playbook. You'll have opportunities to contribute to customized solutions and new technologies. See the full development cycle. Follow programs from early concepts and calculations through design, prototyping, testing, qualification, manufacturing, and flight. Grow with us. ACT's Space Systems capabilities are expanding alongside a rapidly evolving space industry, creating opportunities to build your engineering career while contributing to exciting programs. Make Your Next Engineering Challenge One That Flies. Whether you're graduating and looking for your first engineering opportunity or ready for the next step in your career, ACT offers the chance to work on challenging technical problems, learn from a multidisciplinary team, and see your work progress from an initial concept to real spacecraft hardware. ACT offers competitive pay, excellent benefits (medical, dental, vision, paid time off, holidays, company-paid life & disability insurance, 401(k) match, and profit-sharing), and a supportive team environment. ACT is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic. ACT participates in E-Verify. California Applicants: ACT collects personal information for hiring purposes. California residents may have rights under the CCPA/CPRA. Contact HR at .

Job Description Job Description We Are Committed to an Inclusive Workplace At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. How You Will Contribute The Philadelphia Museum of Art seeks a Senior Audio-Visual Technician to provide advanced hands-on support for live events, exhibitions, meeting spaces, and other museum activities while executing complex AV integration work across campus. This individual contributor operates, maintains, configures, installs, and optimizes AV systems and related infrastructure, while contributing to the technical design and implementation of integrated AV environments. Working with temporary and long-term installations, this role supports daily operations and executes higher-tier solutions involving control systems, signal routing, networked AV, and interoperable media technologies in support of the Museum's mission. Specifically, you will: Transport, assemble, operate, maintain, and perform advanced troubleshooting and repair on AV equipment and integrated AV systems. Provide advanced technical support for live events, programs, and presentations, including setup, operation, signal verification, system adjustment, and issue resolution for audio, video, projection, recording, streaming, and lighting systems. Install, configure, test, optimize, and commission AV equipment and subsystems for exhibits, meeting rooms, public event spaces, and other museum environments. Execute defined portions of AV integration projects, including equipment installation, cable terminations, rack integration, signal routing, endpoint configuration, and control system deployment. Contribute to the technical design and implementation of integrated AV systems by translating operational requirements into practical layouts, signal flow plans, and configuration decisions for museum applications. Configure and support network-based AV technologies and interoperable media systems, including DSP, control, audio transport, video distribution, and AV-over-IP environments, and troubleshoot issues across devices, signal chains, control systems, and network-connected endpoints. Assist in producing audio and video multimedia projects for exhibits, website, and social media content. Maintain accurate documentation of system configurations, equipment inventories, cable paths, device settings, and maintenance activities, and work with vendors, contractors, and internal stakeholders to support installations, repairs, and system improvements. Perform other duties as assigned. Your background and experience include: Excellent technical knowledge of presentation systems, video recording, interactive kiosks, videoconferencing, projection, audio reinforcement, and other AV technologies, with a strong working knowledge of IT systems. Extensive hands-on experience troubleshooting AV equipment and integrated systems in live event, gallery, or production environments. Experience installing, configuring, testing, optimizing, and supporting AV systems, including DSP, control, switching/routing, streaming, videoconferencing, and network-connected endpoints. Demonstrated ability to contribute to AV integration design and execution, including interpreting requirements, supporting equipment selection, implementing defined workflows, and diagnosing issues involving addressing, connectivity, device communication, and signal transport. Knowledge of audio and video production and editing hardware/software including Adobe Premiere, plus desktop presentation software such as Microsoft PowerPoint and Apple Keynote. Strong customer service, communication, and project coordination skills, with the ability to prioritize, work with vendors, and execute tasks under deadline pressure. A commitment to maintaining and expanding related skillsets is required. AVIXA CTS certification desired; advanced manufacturer or platform certifications are a plus. Position and Compensation Details The hourly rate for this position is $30.00 This position is Full-Time, Non-Exempt, and 35 hours per week. This position is part of the AFSCME Local 397 bargaining unit. This position reports to Audio-Visual Services Manager This position is required to be performed fully onsite at Philadelphia Museum of Art locations. Physical requirements: Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus Able to climb ladders and work on lifts up to 25 feet in height Able to move equipment up to 50 pounds up to 20 feet Able to position self to install equipment, including under furniture and in tight spaces Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Institutional Requirements Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums. Adheres to the museum's code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest. Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum's staff, volunteers, and audiences. Maintains confidentiality. Adheres to all museum protocols, procedures, rules, and policies. Application Timeline Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected. What We Offer Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to: Free general admission to the museum for you and your immediate family Discounted guest tickets for admission Discounts on gift memberships Special staff tours and presentations from our curatorial and conservation teams Discounts at the museum restaurant, museum cafés, and museum retail and online stores We offer a comprehensive benefits package for employees including: Medical, dental, and vision benefits Fully paid short-term disability insurance, long-term disability insurance, and life insurance Health savings or flexible spending account program Retirement savings program with museum match Paid vacation, personal days, sick days, and holidays Eligibility for certain benefits is based on a variety of factors including the employee's regular schedule and tenure. Powered by JazzHR gZiAZbaQZq

IT System Associate Job Title: IT System Associate Department: Operations-IT Reports to: COO FLSA Status: Full Time, Exempt Job Summary: The IT Technician keeps Refreshed Tech's technology running by diagnosing, repairing, and maintaining the laptops, desktops, and hardware that the team relies on every day. This role provides hands-on device support and general IT troubleshooting across the company, keeping employees productive and equipment in good working order. This position requires someone who is comfortable opening up a machine and fixing it, as well as handling the day-to-day IT requests that come with a fast-moving, hands-on environment. Essential Duties, Functions and Responsibilities: • Diagnose and Repair Hardware: Troubleshoot and repair company laptops, desktops, and peripherals, including component replacement and upgrades (RAM, storage, batteries, screens, and more). • Deploy and Configure Devices: Set up new laptops and desktops for employees, including OS installation, software configuration, and account setup. • Provide Day-to-Day IT Support: Respond promptly to employee support requests, resolving hardware and software issues to minimize downtime. • Maintain Equipment and Inventory: Track the company's IT equipment, maintain repair histories, and keep spare parts and loaner devices organized. • Support Network and Peripherals: Troubleshoot connectivity issues with printers, monitors, docking stations, and the office network. • Perform Preventive Maintenance: Complete routine maintenance on company technology to reduce future breakdowns and extend equipment life. • Document and Escalate Issues: Log recurring problems, recommend solutions, and escalate complex issues to senior IT staff or outside vendors when needed. • Perform other related duties as assigned. Competencies/Skills/Abilities: Technical Skills: • Hardware Troubleshooting: Working knowledge of computer hardware, comfortable opening up and repairing laptops and desktops. • Operating Systems & Software: Familiarity with Windows (required) and macOS (a plus), along with common business software and basic networking concepts. • General IT Aptitude: Comfortable troubleshooting a wide range of technology issues rather than a single specialty area. Problem-Solving & Initiative: • Independent Troubleshooting: Strong problem-solving skills and the ability to diagnose issues and work independently. • Organization: Able to manage multiple repair and support requests at once, keeping track of equipment and priorities. Professionalism & Reliability: • Communication: Clear communication skills, able to explain technical issues in plain language to non-technical staff. • Dependability: Reliable and dependable, with a strong commitment to punctuality and consistent attendance. Required Education and Experience: Required: • High school diploma or equivalent. • 2-3 years of experience in a general IT support or technician role. • Working knowledge of computer hardware repair, including laptops and desktops. • Ability to lift and move equipment as needed. Preferred: • Relevant certification (CompTIA A+, Network+, or similar). • Experience supporting a mixed Windows/macOS environment. • Experience in a warehouse, distribution, or high-volume device environment. Work Environment: • Work is performed on-site at the Refreshed Tech facility, primarily indoors in an office and warehouse setting, with occasional exposure to warehouse conditions when repairing or deploying equipment on the floor. Physical Work Conditions: This position has the following body position requirements - Activity % Time Spent Sitting Standing Climbing (ladders, scaffolds, poles) Activity % Time Spent Walking or Running Kneeling, Crouching, Stooping, Crawling Keeping or Regaining Balance Use of Hands (handle, control, feel) Bending or Twisting the Body Making Repetitive Motions Travel Required: No Additional Eligibility Requirements: None. Work Authorization/Security Clearance Requirements: Must be legally authorized to work in the United States. Supervisory Responsibilities: None. Refreshed Tech is an equal opportunity employer. Compensation details: 0 Yearly Salary PI9c5cc6-

Job Description Desktop Support Technician / Desktop Tech Location: Winchester, VA (Onsite) Position Overview We are seeking a motivated and self-driven Desktop Support Technician to provide hands-on technical support for end users in a fast-paced environment. This individual will be responsible for troubleshooting hardware, software, and basic network issues while delivering excellent customer service. The ideal candidate is a self-starter who can work independently and has strong problem-solving skills. Responsibilities Provide desktop and laptop support for end users. Troubleshoot and resolve hardware, software, printer, and peripheral issues. Install, configure, and maintain PCs, laptops, mobile devices, and related equipment. Support Windows operating systems, Microsoft Office applications, and standard business software. Diagnose and resolve basic network connectivity issues, including Wi-Fi, VPN, and LAN troubleshooting. Required Qualifications 3-5 years of Desktop Support, Help Desk, or IT Support experience. Strong troubleshooting skills for hardware, software, and operating systems. Basic networking knowledge, including TCP/IP, DNS, DHCP, VPN, and wireless connectivity. Preferred Qualifications Experience with Active Directory and user account management. Experience with ticketing systems such as ServiceNow, Jira, or similar platforms. CompTIA A+, Network+, or similar certification preferred.

Job Description Job Description Onsite Data Center Operations - Lees Summitt, MO 1 year assignment Projected Start Date - October 2026 Candidates must be US Citizens to obtain security clearance Please no third party inquiries. Thank you. 4 plus year experience Core Infrastructure Management Install, cable: Servers, storage systems, and racks Network equipment (switches, routers, firewalls) Perform hardware upgrades, replacements, and decommissions Cable management (fiber and copper patching) Rack and stack equipment for new customer deployments Patch firmware and systems where applicable Customer Support (Key in Multi-Customer DCs) Provide remote hands services, such as: Rebooting servers Swapping drives or cables Checking indicator lights or console output Change Management & Documentation Follow strict change control processes Maintain accurate documentation: Rack layouts Network diagrams Asset inventory Log all work performed for auditing and compliance Vendor & Hardware Coordination Work with vendors for: Hardware repairs (RMA) Maintenance contracts Schedule and supervise third-party work IT Asset Management & Inventory Maintain accurate inventory of all IT assets: Servers, networking equipment, storage devices Customer-owned vs. provider-owned hardware Tag and label equipment with asset IDs and customer identifiers Track asset locations (rack, cabinet, cage level) Ensure proper disposal or recycling of retired equipment (following compliance standards) Receiving & Logistics Receive, inspect, and log incoming equipment shipments Verify contents against purchase orders or customer requests Coordinate staging of equipment before deployment Manage shipping and returns (RMAs) Documentation & Asset Tracking Systems Update and maintain asset management systems (e.g., CMDB, DCIM tools) Record: Serial numbers MAC addresses Warranty details Ownership (customer-specific tracking is key in multi-tenant DCs) Additional Information All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Job Description Job Description Tier 2 IT Support Technician Pegasus Technologies, LLC Chester County, PA Full-Time Hybrid Field & Remote Support Pegasus Technologies is a growing Managed Service Provider (MSP) focused on delivering exceptional IT support, cybersecurity, and strategic technology solutions to small and mid-sized businesses throughout the region. We are looking for a motivated and customer-focused Tier 2 Technician to join our team. This role is ideal for someone who enjoys solving technical problems, working directly with clients, and continuing to grow their IT knowledge in a fast-paced MSP environment. Responsibilities Provide Tier 2 technical support for desktops, servers, networking, Microsoft 365, and cloud environments Troubleshoot escalated service tickets and resolve issues efficiently Support and maintain Windows environments, Active Directory, and Microsoft 365 Assist with onboarding/offboarding users and device deployments Work with firewalls, switches, wireless networking, and VPN connectivity Participate in project work including migrations, upgrades, and infrastructure improvements Document technical procedures, configurations, and resolutions Communicate clearly and professionally with clients and internal team members Escalate complex issues when appropriate while maintaining ownership of the client experience Required Skills & Experience 3+ years of IT support experience, preferably within an MSP environment Strong knowledge of: Windows 10/11 Windows Server Microsoft 365 Active Directory Networking fundamentals (DNS, DHCP, VLANs, VPNs) Experience with remote monitoring and management (RMM) tools Strong troubleshooting and customer service skills Ability to prioritize and manage multiple tasks effectively Excellent communication and documentation abilities Preferred Qualifications Experience with ConnectWise, Autotask, Datto, Huntress, or similar MSP platforms Knowledge of cybersecurity best practices Experience supporting virtualization platforms such as Hyper-V or VMware Microsoft or CompTIA certifications are a plus What We Offer Competitive salary based on experience Health benefits Paid time off and holidays Ongoing technical training and career growth opportunities Collaborative team environment Exposure to a wide variety of technologies and industries About Pegasus Technologies Pegasus Technologies is committed to delivering responsive, relationship-driven IT services that help businesses operate securely and efficiently. We pride ourselves on our culture, accountability, and long-term partnerships with our clients. To apply, please submit your resume and a brief introduction explaining why you'd be a great fit for our team.

Job Description Job Description Tier 2 IT Support Technician Pegasus Technologies, LLC Chester County, PA Full-Time Hybrid Field & Remote Support Pegasus Technologies is a growing Managed Service Provider (MSP) focused on delivering exceptional IT support, cybersecurity, and strategic technology solutions to small and mid-sized businesses throughout the region. We are looking for a motivated and customer-focused Tier 2 Technician to join our team. This role is ideal for someone who enjoys solving technical problems, working directly with clients, and continuing to grow their IT knowledge in a fast-paced MSP environment. Responsibilities Provide Tier 2 technical support for desktops, servers, networking, Microsoft 365, and cloud environments Troubleshoot escalated service tickets and resolve issues efficiently Support and maintain Windows environments, Active Directory, and Microsoft 365 Assist with onboarding/offboarding users and device deployments Work with firewalls, switches, wireless networking, and VPN connectivity Participate in project work including migrations, upgrades, and infrastructure improvements Document technical procedures, configurations, and resolutions Communicate clearly and professionally with clients and internal team members Escalate complex issues when appropriate while maintaining ownership of the client experience Required Skills & Experience 3+ years of IT support experience, preferably within an MSP environment Strong knowledge of: Windows 10/11 Windows Server Microsoft 365 Active Directory Networking fundamentals (DNS, DHCP, VLANs, VPNs) Experience with remote monitoring and management (RMM) tools Strong troubleshooting and customer service skills Ability to prioritize and manage multiple tasks effectively Excellent communication and documentation abilities Preferred Qualifications Experience with ConnectWise, Autotask, Datto, Huntress, or similar MSP platforms Knowledge of cybersecurity best practices Experience supporting virtualization platforms such as Hyper-V or VMware Microsoft or CompTIA certifications are a plus What We Offer Competitive salary based on experience Health benefits Paid time off and holidays Ongoing technical training and career growth opportunities Collaborative team environment Exposure to a wide variety of technologies and industries About Pegasus Technologies Pegasus Technologies is committed to delivering responsive, relationship-driven IT services that help businesses operate securely and efficiently. We pride ourselves on our culture, accountability, and long-term partnerships with our clients. To apply, please submit your resume and a brief introduction explaining why you'd be a great fit for our team.

Job Description Job Description LINX is hiring Low Voltage Technicians in Chantilly,VA to install, terminate, and test structured cabling on commercial construction projects, paying $20.00 to $29.00 an hour depending on tier and experience. You won't be working the same building every week. LINX's Enterprise division runs cabling into corporate offices, hospitals, K-12 and higher education campuses, small data centers, and other commercial or industrial environments so the work stays varied and the skills you build transfer everywhere. If you already own your tools and know your way around a punch-down block, there's a clear, defined path here from Technician I through Technician III and beyond. Where This Role Fits at LINX Technician I Technician II Technician III Lead Technician Foreman Superintendent Project Manager Senior Project Manager Operations Manager. What You'll Be Doing Cable Installation & Termination Install, terminate, and test structured cabling systems for CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable runs Pull, suspend, fireproof, terminate, and test cable in accordance with BICSI standards, NEC, and local code Closet & Rack Build-Out Build and maintain MDFs and IDFs, including racks, patch panels, wire management systems, and network hardware Troubleshoot low voltage cable systems and correct installation issues as they surface Quality & Documentation Document every installation for compliance with industry standards and project specifications Deliver organized, professional workmanship that meets spec on every run Site Professionalism & Customer Service Communicate directly and professionally with site contacts to resolve technical issues and provide solutions Deliver organized, high-quality workmanship on every installation to meet project specifications and exceed customer expectations Travel to job sites within your home state as assigned, with occasional travel elsewhere in the country when project needs require it Minimum Requirements Required - Technician I (applies to all levels): Able to work on ladders and use power tools; able to lift, carry, and set up a 50-pound box or ladder Must own low voltage hand tools (snips, strippers, screwdrivers, wrenches) Available to work 2nd or 3rd shift, overtime, and under deadline pressure Must pass a 7-year criminal background check, pre-employment drug screen, and physical Valid driver's license, reliable transportation, and current auto insurance Professional working proficiency in English, written and verbal Required - Technician II (all Technician I requirements, plus): 1+ year of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with limited supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable proficiently Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with limited supervision Required - Technician III (all Technician II requirements, plus): 2+ years of commercial low voltage installation experience Able to terminate a jack, pull cable, and "work a 90" proficiently with no supervision Able to install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cable with no supervision Able to build out MDF and IDF closets, including racks, patch panels, wire management, and network hardware with no supervision This Role Is Probably Not Right For You If You've never worked hands-on with structured cabling, and you're looking for an IT help desk or desktop support role instead You need the same job site and the same routine every day, this work moves between offices, schools, and healthcare facilities You'd rather work solo than as part of a crew - Team LINX means making each other better and winning together, not going it alone Preferred (Not Required) Commercial construction experience BICSI Technician or Installer certification (Copper or Optical Fiber) Powder Actuated Tools Certification Confined Space Certification CPR and First Aid certification Manufacturer certifications for installation and maintenance (Fluke, Fujikura, Sumitomo, Corning, Hilti) High school diploma Compensation & Benefits Pay Rate: Technician I: $20.00-$23.00/hour. Technician II: $22.00-$25.00/hour. Technician III: $25.00-$29.00/hour. Benefits: 401(k) with 50% employer match on the first 5% contributed Medical, dental, and vision insurance with FSA and HSA options Short and long-term disability coverage 8 paid holidays 3 weeks PTO (vacation and sick combined) Manufacturer training and certification support Structured advancement path from Technician I through Technician III and into Lead Technician About LINX Founded in 2003 by working industry practitioners, LINX has grown from a single Denver office into a national commercial low voltage contractor with active markets across the country. Our Enterprise division installs and supports structured cabling, fiber, and network infrastructure inside corporate offices, hospitals, K-12 and higher education campuses, and small data centers. As our commercial construction pipeline keeps expanding into new markets, technicians who build a track record here have a real, defined path up through Lead Technician, Foreman, and beyond. Equal Opportunity Statement We are an Equal Opportunity Employer and value diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. Posting Deadline This job posting is open until filled and may close at any time without notice. Company Description Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems. In 2003, industry experts founded LINX to create the workplace they wanted-one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work. Headquartered in Denver, CO, with regional offices in Chantilly, VA; Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we're growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX. Company Description Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems. In 2003, industry experts founded LINX to create the workplace they wanted-one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work. Headquartered in Denver, CO, with regional offices in Chantilly, VA; Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we're growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX.

Job Description Job Description Description: The Dedicated Support Analyst I is a full-time onsite resource assigned to support one client. You must be located in or around the San Diego area currently. Working within a small team of other onsite dedicated technicians, the Dedicated Support Analyst I is responsible for maintaining and supporting the clients IT environment and end users. The Dedicated Support Analyst I is the primary contact for the client and ensures that service delivery aligns with company standards. This individual will have an in-depth knowledge of the client's environment with the desired goal of resolving reactive requests as efficiently as possible. To be successful in this position you must be an excellent communicator who can troubleshoot and investigate problems, prioritize escalations, and partner with people of varying technical backgrounds to deliver outstanding support and service. Efficient resolution of reactive outages with an excellent user experience is the primary objective of the Dedicated Support Analyst I. ROLES AND RESPONSIBILITES (Include the following but are not limited to) Provides technical assistance and a best-in-class experience for all IT requests raised by Client. Provides phone support and call routing as necessary. Assists onsite at various client locations around San Diego County as needed. Responsibilities include but are not limited to: Hardware (desktops, laptops, mobile devices, printers, multifunction devices, peripherals, and cables) installs, configuration changes, updates/upgrades, and troubleshooting. Software installs, configuration changes, updates/upgrades, and troubleshooting. Resolving service requests and incidents including but not limited to user onboards, offboards, active directory management, spam filter management/training, printer configurations, remote connectivity hardware/software support, password resets, M365 management. Diagnose and troubleshoot network related challenges ranging from Wi-Fi challenges to network outages. Coordinates appointments and onsites with end users as needed Documents time and interactions with end users using centrexIT's PSA while following defined standards and processes for opening and triaging tickets, entering time, communicating with client, and updating and closing tickets adhering to defined Service Level Goals (SLG's). Identifies requests that require projects, new services or a potential upgrade and escalates these opportunities to appropriate party to ensure quoting and implementation occurs in a timely manner Identifies Net New Revenue Executes recommended fixes, updates, or change controls where appropriate. Follows best practices as defined by vendor, manufacturer, or centrexIT defined processes. Process and Work Instruction creation, approval, testing, and adherence Turning "tribal knowledge" into a repeatable audit ready process for consistent execution of IT operations Works directly with vendors to resolve issues and manage 3rd party applications. Identifies and declares breakdowns within systems and processes. Communicate openly and authentically with internal team and client to ensure breakdowns are acknowledged and addressed in a timely manner and works towards a shared outcome ensuring the best possible user experience. Ensures safety and security of client and their data in accordance with required policies and procedures. Attends company, department and individual meetings and trainings as required. Responsible for reporting on defined KPI's, metrics and goals. Develops and maintains excellent client relationships. Onsite provisioning and deployment of new computers as well as the reprovision of existing computers. Assists, escalates, and consults with other team members as necessary to achieve company defined SLG's. Communicates with client as required: keeping them informed of ticket progress, notifying them of impending changes or agreed outages, and following up as necessary Respond promptly and professionally with client and fellow team members, keeping commitments or resetting expectations when necessary. Required to be in the On-Call Rotation in support of 24/7 client emergencies Performs other duties as assigned. STANDARDS FOR SUCCESS Accounts for 100% of time worked by documenting in centrexIT PSA Maintains 98% client satisfaction rating Follows up daily with client on each ticket they are assigned to Enters notes and time in centrexIT PSA no later than 24 hours after scheduled onsite Resolves and closes all assigned tickets within 7 days Responds to all assigned tickets within SLG standards Is on time and ready to work at the beginning of shift Always maintains a professional appearance Embodies centrexIT's core values of "Do IT with C.L.A.S.S." (Care, Leadership, Accountability, Service, and Speed) Requirements: Proficient in information technology regarding both hardware and software Proficient with Microsoft desktop operating systems Windows 8, 10 and 11 Experience with Microsoft server operating systems, specifically Server 2012, 2016, and 2019 Ability to administer Microsoft Active Directory and LDAP protocol, setup new users, security groups, group policies, and other admin AD functions. Understanding of file security management, shared drives, network drives, and their security permissions. Experience with Microsoft 365, Exchange Online, OneDrive, Azure AD. Familiarity with Meraki MDM Telephony proficiency a plus - desktop phone upgrades, modifications, activations, repairs and troubleshooting. Communication, Verbal - Speaks clearly and effectively; listens and gets clarification; responds well to questions. Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar. Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations. Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values. Team Builder - Balances team and individual responsibilities; works well in team environment. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Must be comfortable working in a fast-paced environment with shifting priorities with the ability to remain calm in stressful situations. Excellent customer service skills; compassionate and understanding. Ability to express both sympathy and empathy towards client. Must be a self-starter who is able to stay driven and motivated with little supervision while working at a consistent pace. Must be flexible, honest, and dependable Live Scan Required EDUCATION AND EXPERIENCE Associate degree (two-year college or technical school) Field of Study: IT or related technical field IT industry certifications specifically Microsoft, Cisco and CompTIA preferred At least 2 years of direct experience in IT industry Experience with an MSP a plus Preferred, experience in network / IT systems and troubleshooting steps Experience with multiple OS platforms: Windows, MAC OS, Linux, iOS and Android REASONABLE ACCOMMODATIONS STATEMENT To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. centrexIT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Job Description Client Technology Analyst Role : FIT Meeting Services supports Webcasting, HD Immersive (Cisco TelePresence) Video Conferencing, Digital Signage, Event Technical A/V Management and Meeting Room Technology Lifecycle. The Client Technology Analyst must be able understand the technologies of Meeting Services so as to support the infrastructure of the services. Ideally this person has the skills and/or aptitude to learn the lifecycle of Digital Signage, One-Touch Meeting technology and computer schedulers. On-Si te Support Technician Role : Technician's primary duties will be to provide Global Infrastructure Services Facilities IT with the necessary resources to configure, reconfigure computers/chrome boxes. We have multiple projects in progress including new GoogleMeets technology rooms utilizing Logitech A/V technology as well as Chrome technology. We also have projects with implementation of AppSpace for digital signage and Chromebox, Chromebit and LG monitors with integrated computers. The Technician will have knowledge and experience with control products (hardware, some software, and troubleshooting), video conferencing systems including troubleshooting and usage, and some production experience. The technician should have a working knowledge of the AV integration process and most importantly will be able to leverage resources (Integration, Engineering, and Support) in an effort to best support Genentech as it continues to grow. The role must demonstrate effective oral and written communication and will embrace the opportunity of working with Genentech. We are looking for a Meeting Services Technical Analyst who endeavors to delight our customers and who has a solid background in the support of desktop integrated communication technologies. We need a person who works well with a team (locally and globally) and who is also capable follow up on tasks independently as well as be self-motivated and have the capacity to learn new technology. Two (2+) years' experience in supporting Audio Visual services and technology Strong communication skills (written and verbal) e Proficient in English and as a global company other languages like Spanish,Chinese or German are a plus Strong customer and service orientation Demonstrated experience in video and webcasting technologies This position will initially run through 12/31/2019 with the possibility to extend beyond the initial 5 months.