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Job Description Job Description Job Overview: Pay Range $30.19hr - $35.19hr Requirement/Must Have: Bachelor's degree in computer science, Information Systems, or related field, or equivalent work experience. Typically has 5 to 7 years of related work experience. Proficient in Microsoft 365 applications including Microsoft Teams, PowerPoint, and Outlook. Basic understanding of networking and network protocols. Extensive knowledge of video infrastructure and endpoint equipment. Responsibilities: Operate, maintain, and upgrade video conferencing equipment. Utilize ServiceNow for incident tracking, service tickets, and change requests. Provide video conferencing event planning production packets. Troubleshoot and resolve video conferencing and event service incidents. Schedule, setup, and disconnect video conferences for meetings. Conduct equipment audits as necessary. Follow defined processes and ensure adherence by the team. Produce Run of Show documents and attendance reports. Collaborate with operations and support teams to improve efficiencies. Partner with the software engineering team to develop internal video monitoring tools. Nice to Have: Familiarity with media encoders similar to Wirecast and OBS. Experience with Zoom Meetings and Webinar, Teams Meetings, and Cisco WebEx. Basic scripting or web-development aptitude (e.g., Python or JavaScript). Skills: Strong time management, prioritization, and analysis skills. Strong written and verbal communication skills. Ability to communicate effectively with stakeholders. Comfort working with data-driven monitoring and reporting. Education and Experience: Advanced technical knowledge of audio-visual equipment setup and troubleshooting. Experience operating audio and video equipment for live events. Interest in automation and continuous improvement. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Job Description Job Overview: Requirement/Must Have: High School diploma or GED equivalent. Proficient with listed tools. Skilled in terminating all connector types and methods for SMF and MMF systems (Unicam, anaerobic, heat-cure). Experience in testing and troubleshooting MMF & SMF systems (OTDR & PMLS). Preferred 3-5 years of fiber experience. Preferred industry certifications (Corning/FOA). Preferred data center installation experience. Preferred mechanical and fusion splice experience. Preferred OSP / confined space entry experience (splicing). Proficient with trade tools including screwdrivers, torpedo level, tape measure, snips, pliers, hammer, wrench set, cable stripper, flashlight, gloves, punch tool, tone set, crimp tool, and Krone/3M/BIX tools. Responsibilities: Cabling & Termination. Support and complete all scheduled data center Moves/Adds/Changes (MACs). Perform hardware installation MACs, including device labelling, power, and network cable connectivity. Complete hardware support work orders involving MACs, certification, troubleshooting, and break-fix. Manage assets, auditing, and daily work log/ticket tracking. Provide smart-hands assistance within specified SLA response times (on-call duties may apply). Maintain a safe and secure operating environment and report violations. Maintain detailed documentation and record keeping. Follow site security protocols, badging requirements, and data protection procedures. Ensure proper logging, securing, and documentation of media storage devices. Use network hardware/components, copper and fiber infrastructure installation and testing tools, and datacenter infrastructure management (DCIM) tools. Coordinate equipment/material receiving, shipping, and RMA processing. Provide vendor and security escorts as needed. Perform general cleaning of floor, cabinet/rack surfaces, work benches, and other areas regularly. Support standard and emergency operating procedures for the data center. Provide status reporting on service availability, performance, and capacity utilization. Conduct daily error log reporting and physical inspections for general health, power, cooling, and hazards. Coordinate equipment installation and delivery schedules per project plans. Perform on-call duties as needed. Fiber Technician Specific Duties. Basic copper termination skills required. Mount and install racks, patch panels, fiber optic hardware, and grounding. Perform testing: continuity tests, use of volt-ohmmeter, troubleshoot cable issues, and use tone sets. Install various fiber connectors (LC, SC, ST, FC, FDDI, SMA, MPO/MTP) for multi-mode and single-mode fiber. Terminate simplex & duplex jumper cords, breakout outside plant fiber, and indoor tight buffered fiber. Install fan-out kits including buffer tubes. Calculate end-to-end loss budgets per TIA/EIA standards. Complete paperwork accurately and timely (timesheets, material transfers, work orders, change orders, tool transfers). Perform testing using OTDR, Fluke, and EFXO. Troubleshoot network issues using OTDR. Perform mechanical and fusion splicing with all fiber cable types. Perform building entrance splices, maintenance space, and direct buried splices. Nice to Have: Self-motivated, positive, professional, and proactive in process improvements. Promote company culture and mission. Strong problem-solving, critical thinking, and communication skills. Ability to work at heights, off ladders, in confined spaces. Lift up to 50 pounds and move up to 75 pounds. Good color vision, ability to read small print, and recognize audible signals. Willingness to travel as needed. Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia-ensuring speed, quality, and consistency in every hire.

Job Description Job Description Pay Range: $41.48hr - $46.48hr Job Overview: The Data Center Operations Technician will provide hands-on support for the installation, movement, maintenance, and inventory of servers, network equipment, storage systems, racks, and related data center hardware. The role focuses on rack and stack activities, copper and fiber cabling, equipment labeling, asset tracking, hardware troubleshooting, and remote-hands support for infrastructure teams. Key Responsibilities: Rack, stack, de-rack, and relocate servers, switches, routers, storage systems, console servers, PDUs, and other data center equipment. Install rack rails, cable-management hardware, power supplies, optics, network interface cards, drives, memory, and other field-replaceable components. Connect and verify redundant power, network, management, console, and storage cabling based on approved rack elevations and installation documents. Install, route, dress, label, trace, test, and document copper and fiber-optic cabling. Validate link lights, power status, console access, management connectivity, and basic device reachability after installation. Maintain accurate inventory records for servers, network devices, storage hardware, optics, cables, spare parts, rack locations, serial numbers, and asset tags. Receive, inspect, stage, document, and store incoming hardware and replacement parts. Support equipment shipping, returns, warranty replacements, RMAs, and secure disposal processes. Perform basic hardware diagnostics and break/fix work on servers and infrastructure equipment, including replacement of drives, memory, power supplies, fans, CPUs, NICs, and other supported components. Open and track vendor support cases, coordinate replacement parts, and provide on-site assistance to remote engineers and vendors. Perform remote-hands tasks such as controlled power cycles, cable moves, console connections, visual inspections, and collection of hardware status information. Update data center documentation, rack elevations, port maps, cable records, inventory systems, diagrams, ticket notes, and installation checklists. Follow change-management, maintenance-window, safety, security, access-control, and escalation procedures. Maintain clean racks, organized cabling, clear work areas, and proper handling of equipment and packaging materials. Support project work involving new data center builds, server deployments, migrations, hardware refreshes, and equipment moves. Required Skills: Hands-on experience with data center rack and stack, hardware installation, equipment moves, and cable management. Experience installing and supporting enterprise servers, network switches, routers, storage systems, console servers, and PDUs. Experience with copper and fiber-optic cabling, patch panels, optics, transceivers, labeling, tracing, and basic cable testing. Working knowledge of server hardware components such as CPU, memory, storage drives, power supplies, fans, NICs, and motherboards. Ability to read rack elevations, cable schedules, port maps, installation guides, work orders, and equipment diagrams. Experience maintaining inventories, serial numbers, asset tags, rack locations, spare parts, shipping records, and receiving documentation. Basic understanding of IP addressing, network ports, link status, console connections, and out-of-band management such as iDRAC, iLO, or equivalent tools. Experience using ticketing, inventory, data center infrastructure management, or asset-management systems. Ability to troubleshoot basic Layer 1 connectivity, power, hardware, cabling, and device-access issues. Strong verbal and written communication skills and the ability to follow documented procedures and escalation paths. Preferred Skills: Experience with Cisco, Arista, HPE, Dell, Lenovo, Supermicro, APC, Raritan, Server Technology, or similar data center platforms. Experience supporting GPU or high-density compute servers, virtualization hosts, storage systems, and enterprise network hardware. Experience with hardware validation, firmware upgrades, operating-system installation, or VMware ESXi deployment support. Familiarity with structured cabling standards, fiber types, connector types, optics, power distribution, and redundant A-side and B-side power. Experience coordinating with hardware vendors, carriers, cabling contractors, logistics teams, and remote engineering groups. Relevant certification such as CompTIA A+, Network+, Server+, BICSI, CCNA, or equivalent hands-on experience. Qualifications: High school diploma or equivalent required; associate degree or technical training in information technology, electronics, networking, or a related field preferred. 2+ years of hands-on experience in a data center, server room, lab, field-services, or hardware-deployment environment. Ability to work scheduled maintenance windows and provide occasional after-hours support when required. Strong attention to detail, organization, reliability, and commitment to safety and accurate documentation. Physical Requirements(Due to nature of job, The candidate must have): Ability to safely lift and move equipment using approved tools and team-lift procedures. Ability to work in racks at different heights. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Job Description We are seeking a dedicated and proactive Data Center Technician to join our team. This role primarily involves troubleshooting downed servers and collaborating with vendors for support cases on systems under warranty. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to quickly resolve critical issues while maintaining a high level of communication with vendors and internal teams. Key Responsibilities: Server Troubleshooting: Respond promptly to server outages and issues within the data center. Perform diagnostics on down servers, identify root causes, and work quickly to restore functionality. Utilize remote management tools and hardware diagnostic systems to troubleshoot hardware failures. Vendor Support Case Management: Open and manage support cases with vendors for systems under warranty. Coordinate with vendors for timely resolution, track case progress, and follow up to ensure issues are resolved efficiently. Maintain a knowledge base of vendor-specific troubleshooting procedures and warranty policies. Hardware Repair and Replacement: Perform hardware replacements and repairs as needed, including but not limited to server components, CPUs, hard drives, memory modules, and power supplies. Work with vendors to ensure replacement parts are received and installed correctly. Documentation and Reporting: Accurately document troubleshooting steps, resolutions, and vendor case details in ticketing systems. Generate reports on system outages, hardware replacements, and overall performance trends. Collaboration and Escalation: Work closely with internal IT teams to escalate unresolved issues or complex technical problems. Collaborate with other technicians and engineers to maintain high system availability and performance. Qualifications: Technical Skills: Strong knowledge of server hardware and components, including troubleshooting techniques for processors, memory, storage, and networking. Proficiency of Linux OS command-line Experience with data center management and remote server monitoring tools. Familiarity with system diagnostics and management software (e.g., Dell OpenManage, HP iLO, Lenovo XClarity). Hands-on experience in hardware repair and part replacement in enterprise server environments. Experience: 2+ years of experience in a data center, server support, or IT infrastructure role. Prior experience managing vendor support cases and working with hardware vendors. Communication Skills: Strong written and verbal communication skills. Ability to effectively communicate technical issues to non-technical stakeholders and vendors. Problem Solving: Excellent troubleshooting and problem-solving skills. Ability to work independently and as part of a team to resolve issues quickly. Physical Requirements: Ability to lift and move heavy equipment (up to 50 lbs). Ability to work in a data center environment with fluctuating temperatures and noise levels.

Job Description Job Description Position: Network Architect Location: Raleigh, NC or Jefferson City, MO Key Requirements(Min 12+ years of Exp): The role of Network Architect is to do Site Survey & Analysis and Implementation of new SDWAN sites , Configure new and existing devices, perform Unit and Functional Testing for SD-WAN network of all supported SD-WAN technologies. Handon Experience on SDWAN Router Configuration , Cisco Switches and Access Point configuration. Hand on Experience on LLD , HLD creation, updates. Strong knowledge of network designing and on Viptela SDWAN Rich experience of QOS/MPLS, BGP, OSPF, L3VPN/L2VPN, BFD, SD-WAN, NetConf, NMS & OSS/BSS protocols. Should have profound knowledge of OMP,DTLS, IP Sec & other Secure internet Gateway tunnel. Good experience in SDWAN Multicloud environment, Azure Express route, Cloud-on Ramp, DIA, Zone base firewall, IPS, AMP, Umbrella. Experience in SDN/NFV, SDWAN (Viptela is must and Velocloud / Versa is desirable) & Cisco cEdge & vEdge router onboarding to SDWAN controller. Strong knowledge in cisco SDWAN all controller element vBond, vSmart & vManage in HA environment . Demonstrated experience with LAN/WAN, routing protocols, VRRP, VRF, QoS, troubleshooting, and scripting Certifications in Cisco / Juniper / F5. Demonstration of CCNP/CCNP SP (CCIP)/CCIE level (or higher) knowledge (or vendor alternatives) is must (required or comparable level) Work experience on cisco vRouter in multi cloud environment. Wireless & SD-Access knowledge is an advantage. Responsibilities: • Configure Cisco Devices, SDWAN Cisco Edge Routers, Switches and Aps. • Customer site Analysis. Visit customer location , capture and Prepare survey report on current Devices, location , status , recommendations. • Manage SDWAN Template, Control connection, PNP portal, BFD IP sec tunnel, SIG tunnel • Work with remote technicians and install various network elements associated with SDWAN deployments. This can include but is not limited to various white box solutions (Viptela, Velocloud, Versa etc.), vNFs (SDWAN, security, etc.) or other hardware components such as Cisco routers, Riverbed WAN Accelerators, Visual probes, LAN Switches, Wireless Netgates, LTE or Broadband modems, etc. • Manage and control a Network build bridge required for devices configuration. • Assists in network troubleshooting and provides input for root cause analysis for network build related issues. • Meet and maintain a dialog with support teams and Customer to support SDWAN Network projects. • Accurate documentation of activation activities, notes, client communication, etc. • Coordination of bridge calls, communication to engage resources, customer and vendors to resolve issues. • Provide support coordination, escalation and troubleshooting assistance for SDWAN Network infrastructure including Networking • Troubleshoot various circuit types - Ethernet, T1/E1, T3/E3, BB, LTE • Access MPLS backbone routers (Cisco, Juniper) and troubleshoot at various layers • Ensure monitoring of Devices • Will be required to work in different shifts (Day/Night) including holidays and weekends as per project requirement

Job Description Job Description Title : Desktop Support Technician Location - Fort Lauderdale FL Basic Qualifications Proven troubleshooting experience across Windows, macOS, networking, virtualization, security, AV systems, and hardware asset management. Strong problem-solving, analytical, and communication skills. Good understanding of major operating systems, Active Directory, and networking concepts. Knowledge of OS imaging technologies. Basic understanding of telephony components. Hands-on experience troubleshooting hardware and software. Proficiency with Microsoft Office, Google Workspace, and Zoom. Ability to prioritize and handle multiple tasks in a fast-paced environment. Experience using ticketing/incident management tools. Ability to explain technical concepts to both technical and non-technical users. Strong customer service orientation. Ability to manage and close tasks within defined SLAs. Microsoft certifications and experience with Citrix products are a plus. Hands-on experience with AV and collaboration platforms. Requirements Graduation in Computer Science, IT, or an equivalent field. Minimum 3 years of experience in a help desk or technical support environment. At least 2 years of experience in deskside/field support

Job Description Job Description Overview: We are seeking a dedicated and proactive Data Center Technician to join our team. This role primarily involves troubleshooting downed servers and collaborating with vendors for support cases on systems under warranty. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to quickly resolve critical issues while maintaining a high level of communication with vendors and internal teams. Key Responsibilities: Server Troubleshooting: Respond promptly to server outages and issues within the data center. Perform diagnostics on down servers, identify root causes, and work quickly to restore functionality. Utilize remote management tools and hardware diagnostic systems to troubleshoot hardware failures. Vendor Support Case Management: Open and manage support cases with vendors for systems under warranty. Coordinate with vendors for timely resolution, track case progress, and follow up to ensure issues are resolved efficiently. Maintain a knowledge base of vendor-specific troubleshooting procedures and warranty policies. Hardware Repair and Replacement: Perform hardware replacements and repairs as needed, including but not limited to server components, CPUs, hard drives, memory modules, and power supplies. Work with vendors to ensure replacement parts are received and installed correctly. Documentation and Reporting: Accurately document troubleshooting steps, resolutions, and vendor case details in ticketing systems. Generate reports on system outages, hardware replacements, and overall performance trends. Collaboration and Escalation: Work closely with internal IT teams to escalate unresolved issues or complex technical problems. Collaborate with other technicians and engineers to maintain high system availability and performance. Qualifications: Technical Skills: Strong knowledge of server hardware and components, including troubleshooting techniques for processors, memory, storage, and networking. Proficiency of Linux OS command-line Experience with data center management and remote server monitoring tools. Familiarity with system diagnostics and management software (e.g., Dell OpenManage, HP iLO, Lenovo XClarity). Hands-on experience in hardware repair and part replacement in enterprise server environments. Experience: 2+ years of experience in a data center, server support, or IT infrastructure role. Prior experience managing vendor support cases and working with hardware vendors. Communication Skills: Strong written and verbal communication skills. Ability to effectively communicate technical issues to non-technical stakeholders and vendors. Problem Solving: Excellent troubleshooting and problem-solving skills. Ability to work independently and as part of a team to resolve issues quickly. Physical Requirements: Ability to lift and move heavy equipment (up to 50 lbs). Ability to work in a data center environment with fluctuating temperatures and noise levels.

Job Description Job Description Pay Range: $52.92hr - $55.86hr Job Overview: We are seeking an experienced and highly motivated Contract Worker to support the installation, maintenance, and operational support of next-generation liquid-cooled AI rack infrastructure in a high-density datacenter environment. The ideal candidate will have direct hands-on experience with Direct Liquid Cooling (DLC) systems, high-density compute platforms - including client Instinct GPU compute trays and EPYC server nodes - and the physical plant systems (CDUs, manifolds, busbar, networking fabric) required to sustain racks operating at up to 246 kW per rack. This role supports client Helios-class rack-scale AI infrastructure: open-standard double-wide (ORW) racks housing compute trays (4 client Instinct MI455X GPUs + 1 EPYC Venice CPU each) and switch trays interconnected via a UALink / Ethernet fabric. The technician performs hands-on tray-level service, cooling system operations, firmware cycling, and physical cabling to sustain continuous availability of production AI training and inference workloads. KEY RESPONSIBILITIES Liquid Cooling Operations Operate, monitor, and maintain Coolant Distribution Units (CDUs) including flow rate management (target: 385 L/min per rack system), temperature setpoints, and alarm response. Install, replace, and pressure-test blind-mate quick-disconnect (QD) connectors on compute and switch trays without interrupting adjacent rack cooling circuits. Perform leak detection, containment, and remediation in accordance with site EHS protocols. Maintain secondary loop plumbing (supply/return manifolds, flexible hose assemblies, isolation valves); coordinate with facilities for primary loop support. Support rack-level thermal assessments; contribute to coolant quality monitoring (pH, conductivity, biocide levels). High-Density Rack & Server Hardware Install and service client Helios-class compute trays ( 77 kg each; 576 differential connections) using approved lift equipment and torque specifications. Install and service switch trays (1,728 connections; 310 kg insertion force) using lever-assist handles per OEM guidance. Replace field-replaceable units (FRUs): client Instinct MI450/MI455X GPU modules, HBM4 memory, EPYC CPU+DIMM assemblies, NVMe drives, power modules, and fan trays. Execute rack-level hot-swap operations on busbar and power shelf components following LOTO and high-voltage DC (HVDC) safety procedures. Networking & Fabric Infrastructure Patch and manage fiber/copper connections within the Broadcom Tomahawk 6-based switch fabric supporting single-hop, multi-plane GPU-to-GPU interconnect. Validate optical power budgets and verify high-speed links following tray moves, adds, or changes. Coordinate with network engineering for fabric topology changes and UALink / UEC configuration validation. Monitoring, Diagnostics & Firmware Use BMC/Redfish/IPMI tools to monitor GPU and CPU health, review system event logs, and identify hardware faults proactively. Execute firmware update workflows (BIOS/UEFI, BMC, NIC, GPU firmware) following approved change management processes. Run client ROCm-based diagnostic utilities (rocm-smi, GPU benchmarks) to validate compute readiness post-maintenance. Interface with DCIM and BMS platforms (e.g., Schneider EcoStruxure, Motivair CDU telemetry) to track PUE, coolant flow, and rack-level power draw (up to 246 kW/rack). Documentation & Compliance Maintain accurate asset inventory, maintenance logs, and incident records in the CMDB/ticketing system. Follow EHS, physical security, and datacenter access procedures at all times. Contribute to runbooks, SOP updates, and lessons-learned documentation after significant incidents or deployments. Participate in on-call rotation for after-hours critical hardware incidents. REQUIRED SKILLS & QUALIFICATIONS Liquid Cooling Systems: Direct Liquid Cooling (DLC), CDU operation, rear-door HX, manifold & distribution plumbing - Required. Blind-Mate Quick-Disconnects: Installation, replacement, and leak-testing of QD connectors under operational rack conditions - Required. High-Density Rack Platforms: OCP Open Rack / ORW form factor (client Helios-class); double-wide rack mechanics up to 246 kW - Required. GPU Compute Infrastructure: client Instinct MI450/MI455X or NVIDIA equivalent; OAM/SXM mezzanine hardware; HBM4 awareness - Required. EPYC Server Hardware: client EPYC (SP5/SP7) platforms; DIMM installation; BIOS/UEFI familiarity - Required. Electrical Safety (HV DC): Hot-plug busbar systems, 48V/400V DC bus awareness, LOTO procedures - Required. Fiber & High-Speed Networking: QSFP-DD/OSFP optics, DAC/AOC cable management, fabric interconnect (UALink, InfiniBand, RoCE) - Required. Physical Infrastructure: Rack installation, torque specs, cable management, PDU work, grounding - Required. BMC / IPMI / Redfish: Out-of-band management, firmware updates, power cycling, event log review - Required. client ROCm Software Stack: Basic familiarity with rocm-smi, GPU health checks, diagnostic tooling - Preferred. OCP / Open Standards: OCP Open Rack, UALink, UEC familiarity; open telemetry standards - Preferred. DCIM / BMS Tools: Schneider EcoStruxure, Motivair, Vertiv, or equivalent DCIM / facility monitoring - Preferred. Certifications: BICSI RCDD/DCIS, CompTIA Server+, ASHRAE Class A4/W5 awareness, vendor certs (client, HPE, Dell) - Plus. EXPERIENCE REQUIREMENTS Minimum: 4-5 years in a datacenter infrastructure or datacenter operations (DCO) technician role Must Have 4+ years hands-on experience with Direct Liquid Cooling (DLC) systems in production datacenter environments, including CDU operation and coolant loop maintenance. 4+ years experience with enterprise server hardware installation and break/fix servicing at component level (CPU, DIMM, GPU, storage, NIC). Demonstrated experience with high-density rack platforms ( 20 kW/rack) including cabling, power distribution, and liquid-cooling integration. Proven ability to follow and enforce LOTO, EHS, and physical security procedures in a critical facility environment. Experience with out-of-band server management (BMC, IPMI, Redfish, iDRAC, iLO, or equivalent). Familiarity with high-speed fiber optics (LC/MPO, QSFP-DD/OSFP) including cleaning, inspection, and patch panel management. Strongly Preferred 2+ years experience with GPU compute infrastructure (client Instinct, NVIDIA HGX, or equivalent OAM/SXM form factors). Experience with client EPYC server platforms (1P/2P) including BIOS, memory population, and diagnostic procedures. Familiarity with OCP Open Rack / ORW standards and open datacenter architectures. Exposure to AI or HPC datacenter deployments with cluster-scale interconnects (InfiniBand, Ethernet RoCE, or UALink). Working knowledge of client ROCm software stack for hardware validation tasks. Nice to Have BICSI RCDD, DCIS, or equivalent datacenter infrastructure certification. CompTIA Server+, Linux+, or similar vendor/industry certifications. Experience with Schneider Electric EcoStruxure, Motivair, or Vertiv CDU/DCIM platforms. Familiarity with change management frameworks (ITIL) and CMDB tooling (ServiceNow or equivalent). PHYSICAL REQUIREMENTS Ability to lift and maneuver equipment up to 50 lbs (23 kg) unassisted; team-lift required for compute trays ( 77 kg) and switch trays ( 120 kg with tooling). Ability to stand, bend, kneel, and work in confined rack spaces for extended periods. Comfort working in raised-floor and hot/cold-aisle-contained datacenter environments. Manual dexterity sufficient to handle fine connectors, optical fibers, and small form-factor electronics. WORK ENVIRONMENT This position is on-site at a high-density AI datacenter facility operating client Helios-class rack-scale infrastructure. Racks operate at up to 246 kW with fully liquid-cooled compute and switch trays. The environment involves high electrical density, pressurized coolant loops, heavy mechanical components, and stringent physical security controls. Candidates must be comfortable in this environment and committed to strict adherence to safety protocols. Typical schedule is Monday-Friday with participation in an on-call rotation for critical-path incidents outside standard business hours. Shift work may be required during large-scale deployments or datacenter expansions. ABOUT THIS ENGAGEMENT This is a contract worker (CW) engagement. The position does not carry employee benefits or implied conversion guarantees unless separately agreed in writing. The CW will be engaged through an approved staffing agency and will work under the direction of the datacenter operations team. All work will be performed on-site at the designated client datacenter facility. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans . click apply for full job details

Job Description Job Description MARS Solutions Group is looking for an experienced Data Center Technician located in Milwaukee, WI. Our client is a (Technology/Financial Services) industry leader looking for high-quality talent to make a difference. They are known to respect a traditional work week and often extend contracts for added job security and stability Description This position is 100% onsite (M-F) at the Milwaukee office, depending on workload worker may need to work at the Franklin campus. NO REMOTE WORK. The Data Center Services team strives to provide an efficient, risk-driven approach to managing the raised floor area of the Data Center. These services include managing assets throughout their life cycle, data destruction, and ensuring appropriate physical and logical security for vendors within the environment. The work environment is hands-on, fast-paced, and deadline-oriented where adaptability is key to our success as a team, thus having depth knowledge of working in large-scale Data Center environments is critical. The individual will be responsible for managing the inventory and assets in our Data Center in accordance with the standard policies and procedures designated by the group. This individual will play a key role in ensuring our Data Center inventory is up-to-date and accurate. Job Responsibilities: Providing 'remote-hands' support to data center customers. Respond to and resolve support tickets in the system Provide Level-one Network support Testing Fiber and copper cables Cleaning Fiber and copper cables Cleaning and replacing SFPs if needed Installation and maintenance of the structured cabling system. Maintain inventory of fiber and copper cabling Quote and order additional materials as needed Quote and order materials to build out additional Data Center capacity Rack & stack of IT hardware. Maintaining records and documenting issues utilizing our DCIM system (Netterrain). Operate, monitor, and respond to abnormal conditions with our facilities systems. Crossover work with the CEE team as needed. Gathering inventory and shipping Network equipment to Field Offices. Decommission returned hardware About MARS Solutions Group: MARS Solutions Group provides a range of opportunities for meaningful work by understanding that employment fit is a combination of people, process, and technology. We leverage our experienced and compassionate team to bring humanity to matching you with the right advanced technology role, and stay connected with you to help you attain your professional goals.

Job Description Job Description Pay Range: $24.00hr - $29.00hr Job Overview: The Datacenter Operation team supports the organization's fast growth by deploying and operating hyperscale datacenters. The team takes full onsite responsibility for each site and manages the end-to-end lifecycle of hardware fleet operations, providing scalable and reliable infrastructure solutions and services for AI workloads. Responsibilities: Install, rack, and deploy server and networking hardware in datacenter environments. Perform cable management tasks including reseating, labeling, and replacing network, power, and fiber/copper cabling. Execute server tray swaps and hardware replacements following established operational procedures. Respond to incidents and support onsite troubleshooting while maintaining aggressive SLA requirements. Document maintenance activities, hardware changes, and inventory updates accurately in tracking systems. Conduct visual inspections and basic diagnostics to identify potential hardware or connectivity issues. Work within rotating shifts or hold on-call responsibilities to support 24/7 operations. Maintain positive and collaborative working relationships with customers, vendors, partner teams, and internal stakeholders. Basic Qualifications: High school diploma or equivalent required. Basic understanding of computer hardware and IT infrastructure concepts. Familiarity with server hardware components and basic troubleshooting concepts. Basic networking knowledge including copper/fiber cabling and connectivity standards. Strong attention to detail with the ability to follow technical procedures precisely. Strong organizational and time management skills in fast-paced operational settings. Preferred Qualifications: Previous experience in IT support, computer repair, or technical operations environments. Familiarity with datacenter equipment, ticketing systems, or asset tracking tools. Technical certifications or relevant coursework in IT, networking, or infrastructure operations. Experience supporting hardware deployments or break/fix activities. Exposure to Linux systems or command-line environments. Experience working in fast-paced, high-availability technical environments. Strong verbal and written communication skills with attention to clarity and detail. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift 50 lbs or more. Ability to work in datacenter environments. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Job Description Job Overview: Pay Range: $49.54hr - $52.3hr Requirement/Must Have: 1-3 years of live production data center experience. Experience with deployment of infrastructure including PDU, Network, Storage, and Servers. Experience with Incident management and change management workflows. Experience using Data center infrastructure management tools (DCIM). BS in Computer Science or Technical IT Certificate. Datacenter Certifications. Responsibilities: Execution of audits of data centers to ensure up time of facility by reporting on power and cooling usages. Responsible for inventory management of data center operational materials. Maintain audits to support space planning forecasting. Management of build out related racks and rack infrastructure to plan for hardware installations and moves. Responsible for installing, maintaining and repairing hardware, OS mass deployments, and supporting data center infrastructure to accommodate growth. Responsible for the asset documentation into a Data center infrastructure management tool (DCIM). Providing hardware support for IT assets following incident management/change management workflows. Nice to Have: DCIM asset management and documentation experience. 1-3 years of Data center operations related experience. Experience on data center deployments and migrations. Experience with Power Distribution Unit (PDU) management. Skills: Data center infrastructure management tool (DCIM). Infrastructure Deployment. PDU Management. Network Infrastructure. Storage Systems. Server Hardware. Incident Management. Change Management. OS Mass Deployment. Inventory Management. Qualification And Education: BS in Computer Science or Technical IT Certificate. Datacenter Certifications. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Job Description Job Title: Data Center Operations Technician Location: Austin, Texas Duration: 6+ months Role summary: This technician role supports daily operations of a large-scale computer hardware fleet in a data center environment. This is a hands-on hardware role: triaging monitoring-system alerts, troubleshooting devices and board-level faults at the rack, performing cable and fiber work, executing hardware replacements, and completing structured hardware upgrade campaigns across various devices. This role requires precision, safety discipline, and the ability to follow documented procedures under live production conditions. Responsibilities: Monitor and triage hardware alerts from the site's monitoring platform - scope single-board vs. chassis-wide issues and troubleshoot at the desk and at the rack. Perform live chassis pulls, inspections, and repairs - reseat and replace data, power, and cooling cables, and swap boards or components per documented procedure, while minimizing production impact. Execute structured hardware upgrade campaigns (e.g. network interface card upgrades across large batches of staged chassis) - component mounting, internal power rewiring, and fiber/cable patching. Manage fiber and cable routing in cable management arms carefully to avoid damaging fragile connectors and assemblies. Document and hand off work - open, update, and close tickets in the internal tracking system with accurate steps and outcomes; label replaced hardware and bag removed components per site policy; escalate unresolved issues with full context. Qualities: Hands-on hardware skill with precision - comfortable working inside dense compute chassis (screws, standoffs, connectors, harnesses) with the attention to detail that sequence-critical wiring demands, where a single wrong connection can cause rework or damage. Procedure and safety discipline - follows documented procedures exactly rather than improvising, and consistently applies safety practices (cable-management-arm handling, correct connector alignment, careful fiber handling, power-down before internal work, knowing when not to touch a system). Live-production judgment - works carefully on systems that stay in production, minimizes downtime, and knows when to stop and escalate rather than risk a larger outage. Cable and fiber competence - can identify common connector and cable types, trace paths, and confirm correct port-to-board mapping with a gentle touch on fiber work. Structured, methodical troubleshooting - applies a lightest-touch-first approach (visual check reseat power-cycle cable swap component swap chassis-level action) without skipping steps or repeating already-logged work. Strong documentation and communication habits - logs every action clearly enough that another technician can pick up the case without starting over. Physical stamina and composure under alert volume - comfortable with long shifts, rack-height work, and repetitive upgrade cycles, while staying calm and accurate when many units need attention at once. Experience / Background: 1-3+ years in data center, server hardware, or field technician work, including rack-and-stack, cable management, and chassis repair Comfortable reading and following technical procedures/SOPs Basic understanding of physical-layer networking (copper patching, fiber connectors, link status indicators) Experience with ticketing systems and shift handoffs Prior work with fiber breakout, fiber patching, or transceiver installation Basic knowledge of Device-internal interconnects and board-level diagnostics Preferred Skills: Experience in hyperscale, HPC, or AI compute environments with dense compute racks. Experience supporting monitoring/alerting platforms and structured hardware upgrade campaigns (batch retrofits, component swaps, firmware rollouts) Title: Location: Duration: SUMMARY: RESPONSIBILITIES; QUALIFICATIONS:

Job Description Job Description Job Title: Data Center Infrastructure Technician Location: 22920 NE Evergreen Parkway Hillsboro OR 97124 Duration: 3 months (Contract to Hire) US Citizenship or Green Card Required Hours are 6PM-6AM Wed-Fri/Alt Sat 12hr shift depending on schedule availability Required Exp. - Data center and Networking skills together (Cabling) Layer 1 focus more of years of experience in a data center ENV - 3-5 years rack and stack - Network -Cabling is a must - Rack and stack connecting cables - Hardware is a must (break fix) Description Associate or Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider over three years of progressive experience in the specialty in lieu of every year of education. • 4-5 years of combined experience in a Site Support Technician and/or Infrastructure Technician role (or similar experience) • Data center experience required • 3-5 years of experience in racking, stacking, connecting, and providing basic configuration support of networking and/or server hardware. • Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. • Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. • He/she will be providing Incident & Service Request support by working with remote Level 2/3 teams to assist in resolving outages or providing new services for customers. • Minimum 4+ years' experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices. • Minimum 3-5 years' experience with servers and/or networking data center hardware • Minimum 3-5 years' experience with Windows 10/11 and Windows Server 2019/2022 OS installation and troubleshooting • Knowledge of computer diagnostics and installation, to include hardware/software troubleshooting and networking • Demonstrated experience installing server systems and related components such as networking and storage equipment. Who we are: Open Systems Inc. (OSI) was founded in 1994 to provide information technology solutions and staffing services to large and mid-size companies across the U.S. Our corporate office is located at 6495 Shiloh Road, Ste 310 Alpharetta, GA 30005. We provide a full range of staffing services including contract, contract-to-hire, and direct hire solutions. Our technical recruiting experts are experienced in technical screening, candidate sourcing, and behavioral interviewing techniques. They focus on providing candidates who match your technical requirements and fit seamlessly into your company culture. Contact Open Systems, Inc. anytime by website, phone or email. We look forward to hearing from you

Job Description Job Description Role: Data Center Technician- PR shift (3-11pm) Location: Kansas City, MO- Local- ONSITE Duration: Long Term Contract Responsibilities: - Install and label servers, switches and appliances as requested Add hardware components to server as required Mount and unmounts server in rack Plug in cables (power, network and storage) Power up server and configure ILO Disconnect power, network and storage cables Install and remove cables as needed Connect and disconnect cables at the network and storage switches Package servers and ship to remote office Check workflow spreadsheet for decommissions Take assignment, assign locations in PDP Add and remove devices to DCMS (data entry), cabinets, devices, PDU?s etc. Scan WWN (worldwide numbers) to PDP (data entry) Adjust Bios setting Update PDP in stages as work is completed (data entry) Add SAN fiber serial numbers to the PDP (data entry) Acknowledge PDPs and verify the information is correct; Acknowledge RITs for cable request Check port availability on both network switches, storage switches and patch panels Measure distance between devices for proper cable lengths both copper and fiber Create spreadsheet to make wire wrap labels Make labels and attach them to the cables prior to installing them Install cables in computer room, computer room annex and communications room Plug cables into patch panels, bit network and storage Plug cables in on both network and storage switches Input cable information into PDP, fiber serial numbers, patch panel port. "L!-CEIPAL"

Job Description Job Description Job Overview: The DataCenter Technician will support server validation, hardware deployment, system configuration, and infrastructure maintenance within a high-volume laboratory and data center environment. This role involves troubleshooting server hardware, networking, power distribution systems, and operating systems while supporting engineering validation activities and ensuring reliable data center operations. Requirement/Must Have: Experience deploying, configuring, and maintaining x86 server platforms. Strong knowledge of server hardware components including CPUs, memory, storage, networking, and PCIe devices. Experience installing and configuring Linux and Windows Server operating systems. Ability to troubleshoot hardware, firmware, and operating system issues. Understanding of networking fundamentals including switch configurations, VLANs, and subnetting. Experience with remote management technologies such as BMC, IPMI, serial consoles, and KVM-over-IP. Ability to work safely with sensitive hardware components and follow ESD procedures. Strong documentation and problem-solving skills. Experience: Experience working in data center, server validation, or hardware lab environments. Experience with x86 server architecture and modern server technologies. Experience supporting hardware and firmware validation activities. Experience troubleshooting rack-level power and network infrastructure. Basic scripting or automation experience preferred. Responsibilities: Deploy, configure, and maintain x86 server platforms within validation and testing environments. Perform system bring-up, BIOS updates, firmware updates, and platform configuration. Install and configure Linux and Windows Server operating systems. Diagnose and isolate hardware failures involving processors, memory, storage, networking, and power subsystems. Troubleshoot network connectivity issues and validate switch configurations. Support rack-level networking infrastructure and connectivity requirements. Diagnose and resolve rack-level power distribution and balancing issues. Analyze system logs, firmware outputs, and operating system errors. Collaborate with engineering teams to reproduce issues and validate fixes. Utilize remote management tools for system access, monitoring, and troubleshooting. Execute test procedures and assist with automation or scripting activities. Manage rack infrastructure including cabling, airflow optimization, hardware replacement, and lifecycle management. Maintain inventory records, asset tracking, and shipping or receiving processes. Follow laboratory safety standards and ESD handling procedures. Support multiple concurrent validation and troubleshooting activities. Should Have: Experience working in high-density server or data center environments. Familiarity with PCIe Gen4, PCIe Gen5, NVMe, and RAID technologies. Understanding of hardware validation and engineering support processes. Strong analytical and root cause investigation skills. Ability to work effectively in fast-paced technical environments. Skills: x86 server deployment and support. Linux and Windows Server administration. Hardware diagnostics and failure analysis. BIOS and firmware management. Network troubleshooting and switch validation. Rack infrastructure and cabling management. BMC, IPMI, KVM-over-IP, and remote management tools. Power distribution and PDU management. Python, PowerShell, or Bash scripting (preferred). Inventory and asset management. Qualification And Education: Associate degree or technical training in Information Technology, Computer Engineering, Electronics, or a related field preferred. Equivalent hands-on experience in data center operations, server support, or hardware validation environments may be considered. Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to stand, walk, bend, and reach for extended periods. Manual dexterity for handling hardware components and tools. Ability to work at rack height and use ladders when necessary. Comfortable working in data center or laboratory environments with varying temperatures and elevated noise levels. Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia-ensuring speed, quality, and consistency in every hire.

Job Description Job Description Job Overview: Requirement/Must Have: Associate's or Bachelor's degree in Computer Engineering, Information Technology, Electronics, or related technical field preferred. Candidates with a high school diploma must have 5+ years of equivalent hands-on experience in server hardware testing, data center operations, or lab infrastructure support. CompTIA A+, Network+, or similar technical certifications are a plus. Responsibilities: Deploy, configure, and maintain x86 server platforms within a high-volume validation lab environment. Perform system bring-up, BIOS and firmware updates, and platform configuration across multiple validation programs. Install and configure Linux and Windows Server operating systems for testing purposes. Conduct hardware failure isolation across CPU, memory (DIMMs), PCIe devices, storage, networking, and power subsystems. Troubleshoot L1/L2 network connectivity, validate switch configurations, and support rack-level network infrastructure. Diagnose and resolve rack-level power distribution issues, including PDUs and power balancing. Analyze system logs, firmware outputs, and OS-level errors to support root cause analysis. Reproduce defects and collaborate with BIOS, firmware, and hardware engineering teams to validate fixes. Utilize remote management tools (BMC/IPMI, serial console, KVM-over-IP) for system access and debug. Execute test procedures and assist with basic scripting or automation tasks (Python, PowerShell, or Bash preferred). Manage rack infrastructure including cabling, airflow considerations, hardware swaps, and lifecycle handling. Maintain accurate inventory tracking, asset management, and support hardware shipping/receiving workflows. Follow ESD and lab safety procedures while working with sensitive hardware components. Prioritize and manage multiple concurrent debug and validation activities in a fast-paced environment. Nice to Have: Experience working in high-density server or data center environments. Familiarity with x86 server architecture and modern server technologies (PCIe Gen4/Gen5, NVMe, RAID). Basic understanding of networking concepts (VLANs, subnets, switch validation). Experience supporting engineering teams during hardware or firmware validation cycles. Strong troubleshooting mindset and ability to document findings clearly. Qualification And Education: Ability to lift and carry up to 50 pounds regularly. Frequent standing, walking, bending, and reaching. Manual dexterity for handling small components and tools. Visual acuity for detailed hardware inspection and system monitoring. Comfortable using ladders and working at rack height. Ability to work in a lab/data center environment with elevated noise levels and varying temperatures. Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia-ensuring speed, quality, and consistency in every hire.

Job Description Job Description Job Title: Event & AV Services Technician Job Location: San Jose & Santa Clara, CA (Onsite from day one) Job Duration: 12+ months Minimum years of experience required: 5+ years Type of Hire: w2 contract JOB DETAILS: • Typically has 5 to 7 years of related work experience. • Operate, maintain, and upgrade video conferencing equipment, test environment, and infrastructure. • Utilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests. • Proficient in Microsoft 365 applications including Microsoft Teams, PowerPoint, and Outlook. • Basic understanding of networking and network protocols • Extensive knowledge of video infrastructure and endpoint equipment. This includes the configuration and operation of Cisco CUCM, Cisco TMS, Cisco Expressways, Cisco Endpoints, Microsoft Teams Rooms, and Poly Endpoints, Zoom Rooms. • Provide video conferencing event planning production packets consisting of logistics, test plans, configuration drawings, and other necessary information working with other cross-functional teams. • Familiarity of media encoders similar to Wirecast and OBS • Understanding of eCDN management and other enterprise video collaboration products and services. • Troubleshoot and resolve video conferencing and event service incidents, including RMA's, and hardware/software issues. • Process service requests within the Video and Event Services area. • Experience with Zoom Meetings and Webinar, Teams Meetings and Teams Live, Cisco WebEx Meetings and Webinar, and other industry-standard meeting platforms. • Schedule, setup, and disconnect video conferences for internal and external meetings. • Work with 3rd party vendors to troubleshoot issues and perform root cause analysis. • Adhering to SLAs and maintain maximum uptime for the video conferencing environment and event services. • Conduct equipment audits, as necessary. • Follow defined processes and ensure that the processes are adhered to by the team. • Advanced technical knowledge of how-to setup, install, troubleshoot connections for audio visual equipment including cameras, microphones, projectors, touchscreens, and monitors. • Must be a self-starter with the ability to work independently and as part of a team. • Strong time management, prioritization, and analysis skills. Ability to multi-task. • Strong written and verbal communication skills and the ability to communicate clearly and professionally with end users, the IT Video Team, Executives, and IT management. • Experience operating audio and video equipment for live events such as All Hands and Townhalls • Understanding and troubleshooting Crestron, Bi-Amp and Extron, Allen & Heath 30-channel digital mixers for live sound production, Vaddio type video switchers and digital camera equipment, Clear Com type audio device, multi-channel lighting board including lighting presets, • PowerPoint, VLC player, PC hardware, and many types of cables, extenders, video and audio peripherals from Shure, Netgear, QSC, Epson and Samsung. • Produce Run of Show documents, attendance reports, IT equipment readiness checklist and other items for Audio Video production team. • Collaborate with operations and support teams to provide direction/support, streamline processes, improve efficiencies, and enhance the overall user experience.

Job Description Job Description Role- DC technician Location - Abernathy, TX/ Lubbock TX Responsibilities Install, rack, and deploy server and networking hardware in datacenter environments. Perform cable management tasks including reseating, labeling, and replacing network, power, and fiber/copper cabling. Execute server tray swaps and hardware replacements following established operational procedures. Respond to incidents and support onsite troubleshooting while maintaining aggressive SLA requirements. Document maintenance activities, hardware changes, and inventory updates accurately in tracking systems. Conduct visual inspections and basic diagnostics to identifypotential hardware or connectivity issues. Work within rotating shifts or hold on-call responsibilities to support 24/7 operations. Maintain positive and collaborative working relationships with customers, vendors, partner teams, and internal stakeholders. Basic Qualifications High school diploma or equivalent required. Basic understanding of computer hardware and IT infrastructure concepts. Familiarity with server hardware components and basic troubleshooting concepts. Basic networking knowledge including copper/fiber cabling and connectivity standards. Strong attention to detail with the ability to follow technical procedures precisely. Ability to lift up to 50 pounds and work in datacenter environments. Strong organizational and time management skills in fast-paced operational settings. Preferred Qualifications Previous experience in IT support, computer repair, or technical operations environments. Familiarity with datacenter equipment, ticketing systems, or asset tracking tools. Technical certifications or relevant coursework in IT, networking, or infrastructure operations. Experience supporting hardware deployments or break/fix activities. Exposure to Linux systems or command-line environments. Experience working in fast-paced, high-availability technical environments. Strong verbal and written communication skills with attention to clarity and detail.

Job Description Job Description Role- L2 Data Centre Technician Location - The WoodLands, TX Job type: Contract About the Team The Datacenter Operation team supports the company's fast growth by deploying and operating hyperscale datacenters. The team takes full onsite responsibility for each site and manages the end-to-end lifecycle of hardware fleet operations, providing scalable and reliable infrastructure solutions and services for AI workloads. Responsibilities Install, rack, and deploy server and networking hardware in datacenter environments. Perform cable management tasks including reseating, labeling, and replacing network, power, and fiber/copper cabling. Execute server tray swaps and hardware replacements following established operational procedures. Respond to incidents and support onsite troubleshooting while maintaining aggressive SLA requirements. Document maintenance activities, hardware changes, and inventory updates accurately in tracking systems. Conduct visual inspections and basic diagnostics to identifypotential hardware or connectivity issues. Work within rotating shifts or hold on-call responsibilities to support 24/7 operations. Maintain positive and collaborative working relationships with customers, vendors, partner teams, and internal stakeholders. Basic Qualifications High school diploma or equivalent required. Basic understanding of computer hardware and IT infrastructure concepts. Familiarity with server hardware components and basic troubleshooting concepts. Basic networking knowledge including copper/fiber cabling and connectivity standards. Strong attention to detail with the ability to follow technical procedures precisely. Ability to lift up to 50 pounds and work in datacenter environments. Strong organizational and time management skills in fast-paced operational settings. Preferred Qualifications Previous experience in IT support, computer repair, or technical operations environments. Familiarity with datacenter equipment, ticketing systems, or asset tracking tools. Technical certifications or relevant coursework in IT, networking, or infrastructure operations. Experience supporting hardware deployments or break/fix activities. Exposure to Linux systems or command-line environments. Experience working in fast-paced, high-availability technical environments. Strong verbal and written communication skills with attention to clarity and detail.

Job Description Job Description Title: AV Technician Location: Boise, ID Duration: Long Term Interview Type: In-person Required Skills: Three years of IT and A/V support experience Experience troubleshooting Audio and Visual equipment. This includes Bi-Amps, Amplifiers, Microphones, and Speakers. Experience with troubleshooting and maintaining Desktops, Monitors, and Software. Experience troubleshooting with Microsoft Windows 10/11. Thanks, Bob.