Lead Institutional Services Automation Quality Control Analyst

  • Computer Task Group, Inc
  • Wilmington, Delaware
  • 10/23/2026
Full time Information Technology Telecommunications Testing

Job Description

Job Description Job Description

Overview

Are you ready to join a growing team?

CTG is seeking a Lead Institutional Services Automation Quality Control Analyst for our client.

Location: Wilmington, DE
Duration: 12 months

Primary Responsibilities:

  • Lead QA automation, test automation, and quality control for Institutional Services applications.

  • Design, develop, and maintain UI, API, integration, functional, performance, and automated test frameworks.

  • Develop automation scripts using Appian and related testing tools.

  • Create and manage test cases, requirements traceability, and test execution using Zephyr.

  • Integrate automated testing into CI/CD pipelines and Agile/SDLC processes.

  • Translate business requirements and acceptance criteria into automated test scenarios.

  • Partner with Developers, Engineers, and Product Owners to identify defects and improve application quality.

  • Support test data, environment management, performance/load testing, and automation metrics.

  • Evaluate AI-assisted testing tools and automation practices to improve test coverage and efficiency.

  • Communicate test results, coverage, defects, risks, and quality status to stakeholders.

Scope of Responsibilities:

  • Lead test automation strategy, framework development, QA analysis, and business process validation.

  • Ensure comprehensive functional and non-functional test coverage and continuous quality improvement.

Supervisory/Managerial Responsibilities:

  • No supervisory responsibilities.

Education and Experience Required:

  • Bachelor's degree in Computer Science, IT, Engineering, or related field, or equivalent experience.

  • 5+ years of experience in QA, Quality Assurance, Quality Control, Software Testing, or Test Automation.

  • Strong experience with automation frameworks, UI/API testing, test scripting, CI/CD, Appian, and Zephyr.

  • Experience with Agile/Scrum, SDLC, business process validation, and defect management.

Education and Experience Preferred:

  • Experience with performance, load, security, and integration testing.

  • Financial services or banking experience.

  • Experience with AI-assisted test automation.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!