Job Description Job Description
Data Operations Professional
Location: Denver, Colorado
Employment Type: Full-Time
Work Style: On-Site Only (Hands-on technical leadership!)
Join the Team Powering the Nation's Biggest Events
At Smart City Networks, we don't just support technology-we power the connections that make the biggest events in the country possible. For more than 40 years, we've been the behind-the-scenes technology partner for convention centers, trade shows, and conferences-supporting over 3,000 events annually, from Fortune 500 product launches to global political summits.
With a national footprint and a team of more than 250 professionals, we provide the infrastructure and services that keep conversations going-securely, reliably, and at scale.
About the Role
As a Data Operations Professional, you will play a vital role in managing the technical infrastructure that keeps events and venues connected. You'll be responsible for overseeing data network operations, ensuring reliable connectivity, and leading on-site teams in planning and installation efforts. Your expertise in network technologies will enable seamless execution of events and permanent tenant services.
This is a hands-on technical role that requires a deep understanding of data networking, equipment management, and customer collaboration.
What You'll Do
- Lead the day-to-day management and configuration of data network equipment and services
- Work closely with the Operations Manager or General Manager to prioritize tasks for show installations
- Engage directly with show management to develop custom networking solutions tailored to event needs
- Oversee equipment inventory, asset management, and maintenance at assigned facilities
- Supervise on-site crews during installation, setup, and troubleshooting
- Attend pre-conference meetings to coordinate technical requirements with clients
- Support facility network infrastructure, ensuring optimal performance and security
- Monitor and resolve network connectivity issues efficiently and professionally
- Ensure fiber and copper network integrity, troubleshoot issues, and design Layer 2 networks
- Maintain Cisco network equipment, including configuration and troubleshooting
- Assist in Wi-Fi network troubleshooting and optimization
- Provide technical leadership and training to team members
- Perform additional duties as assigned
What You Bring
- 1-3 years of experience in data networking, configuration, installation, administration, or maintenance
- 1-2 years of supervisory experience, preferably in event services or telecom
- Bachelor's degree in Telecommunications, IT, or related field (or equivalent experience)
- Strong knowledge of physical data networks, including fiber and copper terminations
- Proficiency in Cisco technologies (IOS, IOS-XE, Nexus) and network infrastructure
- Experience with Extreme Networks switching and wireless products (preferred)
- Ability to troubleshoot Layer 1, Layer 2, and limited Layer 3 networking
- Familiarity with 11 Wi-Fi networks and troubleshooting methods
- Exceptional communication skills and ability to work with clients, vendors, and venue staff
- Certifications (Preferred): CCNA, CCNP, CWNA, Network+, Security+
Perks & Benefits
We believe in supporting the whole employee-personally and professionally. Here's what we offer:
- Medical, dental, and vision insurance
- Paid time off (PTO)
- 401(k) retirement plan
- Short- and long-term disability coverage
- Life and AD&D insurance
- Tuition reimbursement
- Employee wellness initiatives
- Supplemental accident and critical illness coverage
A Few More Things to Know
- This is an on-site role-you'll be working directly at the facility.
- Some work in non-climate-controlled environments may be required.
- Employment is contingent upon passing a background check and drug screening.
Why Smart City?
We're proud to offer more than just a job-we offer a place to grow. At Smart City Networks, you'll gain valuable experience in the event tech industry, learn from skilled professionals, and be part of a team that thrives on collaboration and innovation.
We're an Equal Opportunity Employer committed to building a diverse, inclusive workplace. If you need accommodations during the application process, please contact us at .
Ready to take the lead in an exciting, fast-paced environment? Apply today and help power the connections that make incredible events possible.