Quality Assurance Tester W SaaS

Job Description Job Description Role: Quality Assurance Tester W SaaS
Years of Experience: 7+ years
Location: San Mateo, CA (onsite)

Project Environment: Enterprise Applications, SaaS Platforms, System Integration, and Software Quality Assurance

Job Summary
Experienced Quality Assurance (QA) Testers to support enterprise software implementations, SaaS applications, system integrations, and business-system enhancements.
The ideal candidate will have strong experience in manual testing, test planning, defect management, data validation, integration testing, and user acceptance testing (UAT), with knowledge of Agile/Scrum methodologies and enterprise software environments.

Minimum Qualifications

• Minimum 6 years of relevant Quality Assurance experience, including implementing a variety of software systems.In-depth knowledge and practical experience with software testing methodologies.
• Experience conducting functional, regression, integration, system, and user acceptance testing.
• Experience preparing and executing test strategies, test plans, test cases, test scripts, and test data.
• Strong understanding of enterprise applications, SaaS platforms, and software configurations.
• Experience with defect tracking and test management tools.
• Knowledge of Agile and Scrum development methodologies.
• Strong analytical, debugging, documentation, and communication skills.

Key Responsibilities

• Analyze business requirements, technical specifications, and user stories to develop comprehensive test scenarios.
• Design, document, and execute manual test cases for application functionality, enhancements, and defect fixes.
• Conduct functional, regression, integration, system, UAT, security-related, performance, and other applicable testing.
• Identify, document, track, and validate defects throughout the testing lifecycle.
• Validate software configurations, custom objects, fields, layouts, workflows, validation rules, and permission sets.
• Test custom application functionality, including Apex code where applicable.
• Validate REST API integrations and data exchange between enterprise systems.
• Conduct data validation and reconciliation during migrations and system integrations.
• Collaborate with developers, vendors, business analysts, project managers, and County users.
• Support UAT activities, defect resolution, release readiness, and production deployment.
• Prepare test execution reports, defect summaries, testing metrics, and quality recommendations.

Technical Skills / Tools

• Testing Methodologies: Manual Testing, Functional Testing, Regression Testing, Integration Testing, UAT, System Testing.
• Test Management / Defect Tracking: Jira or comparable tools.
• API Testing: REST APIs, Postman.
• Database / Data Validation: SQL, SOQL, Data Loader.
• Enterprise Platforms: SaaS and complex business applications.
• Configuration Testing: Custom Objects, Fields, Layouts, Flows, Validation Rules, Permission Sets, Apex.
• Methodologies: Agile, Scrum.

Certifications
The following may be considered desirable for candidate sourcing:

• ISTQB Certified Tester Foundation Level (CTFL)
• ISTQB Advanced Level Test Analyst
• Certified Software Quality Analyst (CSQA)
• Agile Testing-related certifications

Preferred Experience

• Public-sector or government software testing projects.
• Enterprise SaaS implementation testing.
• Software integration and data migration testing.
• Salesforce or similar configurable enterprise platforms.
• Accessibility, performance, and security-related testing.
• Test automation exposure where appropriate.
• Multi-vendor environments and stakeholder coordination.