Repair and maintain company laptops, desktops, and peripherals while supporting employees with day-to-day hardware, software, and connectivity issues. Configure new devices, manage equipment inventory, perform preventive maintenance, document recurring problems, and escalate complex issues. This is an on-site role in an office and warehouse setting.
Responsibilities
- Diagnose and repair laptops, desktops, and peripherals, including replacing components.
- Set up new devices with operating systems, software, and user accounts.
- Respond to employee support requests and troubleshoot hardware and software issues.
- Track equipment, repair histories, spare parts, and loaner devices.
- Troubleshoot printers, monitors, docking stations, and office network connectivity.
- Perform preventive maintenance, document recurring issues, and escalate complex problems.
Required Skills
- Computer hardware troubleshooting
- Laptop repair
- Desktop repair
- Component replacement and upgrades
- Windows operating systemsmac
- OS familiarity
- Operating system installation
- Software configuration
- Account setup
- Basic networking