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Boeing
Mission Systems (MS) Software Stores Management Computing (SMS) Manager
Boeing Saint Louis, Missouri
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking Mission Systems (MS) Software Stores Management Computing (SMS) manager to join a proprietary Air Dominance program in Berkeley, MO. This position will focus on supporting the Boeing Defense, Space & Security (BDS) business organization. As a first line Software Engineering Manager, you will lead and manage a team of Software Engineers responsible for overseeing the design, development, and integration of embedded software solutions that enhance the safety, reliability, and performance of aviation systems specifically focusing on mission systems. You will lead a team of skilled engineers, fostering a culture of innovation, collaboration, and continuous improvement. The ideal candidate will possess strong leadership attributes, a solid technical foundation, and excellent communication skills. This role requires experience in mission systems, modern software development, embedded systems integration, and testing activities. The role will require close collaboration with cross functional Mission Systems teams, and other engineering departments to ensure timely creation and delivery of high-quality software solutions. Responsibilities will also include creating project plans, establishing goals, tracking and managing agile team metrics, and providing technical oversight on team activities. You will be responsible for hiring, training, mentoring, leading process improvements, and employee development initiatives. You will support and present at Program Management Reviews, Technical Reviews, and Program milestones, necessitating strong communication and presentation skills. Position Responsibilities: Lead and manage a diverse team of embedded software engineers performing engineering and technical activities for mission systems Proactively assess and manage software staffing needs; create a healthy talent and skill pipeline to meet project resource timelines Drive technical planning and execution, including analyzing and responding to team agile metrics, Earned Value Management (EVM) duties to ensure the team consistently meets or exceeds planned cost, schedule, technical performance, safety, and quality targets Collaborate effectively with cross-functional teams, including systems engineering, hardware engineering, quality assurance, coworkers, customers, and suppliers to ensure seamless integration of software components, meet all requirements, and efficient and accurate communication throughout the project lifecycle Demonstrate the ability to prioritize and perform multiple tasks simultaneously while maintaining composure and professionalism in stressful situations, with a strong sense of cultural awareness and sensitivity Provide guidance and direction to team members to ensure adherence to Software Engineering Design Practices, Safety Critical standards, Independent Verification & Validation, and other engineering excellence initiatives Mentor and develop engineering talent, fostering a culture of technical excellence, innovation, and professional growth within the team Coordinate with other Boeing Engineering teams in the verification, validation, release and distribution of software product Integrate modern development methodologies and DevSecOps principles to ensure robust software development practices that enhance security, quality, and efficiency throughout the software lifecycle Engage with stakeholders, including customers and regulatory bodies, to communicate project status, address concerns, and ensure alignment with program objectives This position is expected to be 100% onsite. The selected candidate will be required to work onsite in Berkeley, MO. Boeing First-Line Leader Assessment: To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Basic Qualifications (Required Skills/ Experience): Position requires an Active Secret US Security Clearance and ability to obtain Top Secret post-start for which the US Government requires US Citizenship Ability to obtain access to Special Access Programs (SAP) Bachelor's Degree Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership 1 or more years of experience managing/leading diverse software teams 3+ experience in real-time, near real-time, or embedded systems 1+ years of experience working on and/or leading agile teams Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Background in Mission Systems engineering development activities, including safety critical software development Proficiency with DevSecOps and modern Software Development practices Strong communication skills and a natural leadership style that inspires action, motivates excellence, and fosters innovation, while effectively interfacing with senior leadership, customers, and regulatory agencies Demonstrated ability to manage complex projects and deliver results on time and within budget Previous experience in an engineering management and/or team lead position Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $160,650 - $217,350 Applications for this position will be accepted until Oct. 30, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
10/25/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking Mission Systems (MS) Software Stores Management Computing (SMS) manager to join a proprietary Air Dominance program in Berkeley, MO. This position will focus on supporting the Boeing Defense, Space & Security (BDS) business organization. As a first line Software Engineering Manager, you will lead and manage a team of Software Engineers responsible for overseeing the design, development, and integration of embedded software solutions that enhance the safety, reliability, and performance of aviation systems specifically focusing on mission systems. You will lead a team of skilled engineers, fostering a culture of innovation, collaboration, and continuous improvement. The ideal candidate will possess strong leadership attributes, a solid technical foundation, and excellent communication skills. This role requires experience in mission systems, modern software development, embedded systems integration, and testing activities. The role will require close collaboration with cross functional Mission Systems teams, and other engineering departments to ensure timely creation and delivery of high-quality software solutions. Responsibilities will also include creating project plans, establishing goals, tracking and managing agile team metrics, and providing technical oversight on team activities. You will be responsible for hiring, training, mentoring, leading process improvements, and employee development initiatives. You will support and present at Program Management Reviews, Technical Reviews, and Program milestones, necessitating strong communication and presentation skills. Position Responsibilities: Lead and manage a diverse team of embedded software engineers performing engineering and technical activities for mission systems Proactively assess and manage software staffing needs; create a healthy talent and skill pipeline to meet project resource timelines Drive technical planning and execution, including analyzing and responding to team agile metrics, Earned Value Management (EVM) duties to ensure the team consistently meets or exceeds planned cost, schedule, technical performance, safety, and quality targets Collaborate effectively with cross-functional teams, including systems engineering, hardware engineering, quality assurance, coworkers, customers, and suppliers to ensure seamless integration of software components, meet all requirements, and efficient and accurate communication throughout the project lifecycle Demonstrate the ability to prioritize and perform multiple tasks simultaneously while maintaining composure and professionalism in stressful situations, with a strong sense of cultural awareness and sensitivity Provide guidance and direction to team members to ensure adherence to Software Engineering Design Practices, Safety Critical standards, Independent Verification & Validation, and other engineering excellence initiatives Mentor and develop engineering talent, fostering a culture of technical excellence, innovation, and professional growth within the team Coordinate with other Boeing Engineering teams in the verification, validation, release and distribution of software product Integrate modern development methodologies and DevSecOps principles to ensure robust software development practices that enhance security, quality, and efficiency throughout the software lifecycle Engage with stakeholders, including customers and regulatory bodies, to communicate project status, address concerns, and ensure alignment with program objectives This position is expected to be 100% onsite. The selected candidate will be required to work onsite in Berkeley, MO. Boeing First-Line Leader Assessment: To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Basic Qualifications (Required Skills/ Experience): Position requires an Active Secret US Security Clearance and ability to obtain Top Secret post-start for which the US Government requires US Citizenship Ability to obtain access to Special Access Programs (SAP) Bachelor's Degree Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership 1 or more years of experience managing/leading diverse software teams 3+ experience in real-time, near real-time, or embedded systems 1+ years of experience working on and/or leading agile teams Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Background in Mission Systems engineering development activities, including safety critical software development Proficiency with DevSecOps and modern Software Development practices Strong communication skills and a natural leadership style that inspires action, motivates excellence, and fosters innovation, while effectively interfacing with senior leadership, customers, and regulatory agencies Demonstrated ability to manage complex projects and deliver results on time and within budget Previous experience in an engineering management and/or team lead position Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $160,650 - $217,350 Applications for this position will be accepted until Oct. 30, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Boeing
Software Engineering Manager
Boeing Saint Louis, Missouri
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking a Software Engineering Manager to support our Flight Simulation Labs Software team located in Berkeley, Missouri. This position will focus on supporting the Boeing Defense, Space & Security (BDS) Software Engineering organization. The selected candidate will be part of a dynamic and cohesive management team in a large, cross-functional integrated product team (IPT) developing the modeling and simulation capabilities that enable the cutting-edge capabilities going on today and tomorrow's combat aircraft developed by the Air Dominance Division of the Boeing Defense, Space & Security (BDS) business organization. The ideal candidate will lead the Flight Simulation Labs (FSL) F/A-18 Models software strategy and team of engineers developing frameworks and tools to support the larger FSL F/A-18 team, in an agile, collaborative environment. This team is responsible for creating and supporting the various subsystem models used by other FSL F/A-18 teams and F/A-18 Mission Systems teams. Additionally, you will serve as a business owner on the Flight Simulation Labs F/A-18 Agile Release Train (ART). The successful candidate will need to work as part of a cohesive leadership team. Adaptability, the ability to work closely with others, and an open mind are essential attributes of the management team members. Experience in leading teams is required, agile development experience and modeling and simulation or mission systems experience is preferred and highly beneficial. Position Responsibilities: Manage employees performing engineering and technical activities in the area of Software Engineering Develops and executes integrated departmental plans, policies and procedures, and provides input on departmental business and technical strategies, goals, and objectives Acquires resources for department activities, provides technical management of suppliers and leads process improvements Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and team members Provides guidance, oversight and approval of technical approaches, products and processes Manages, develops and motivates employees Boeing First-Line Leader Assessment: To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Basic Qualifications (Required Skills/ Experience): Bachelors Degree This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership." 3+ years' proven experience as a Software Engineer Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Active security clearance 1+ years' experience working on real time Modeling and Simulation and/or Mission Systems products Experience with Earned Value Management Working knowledge of the Scale Agile Framework (SAFe) Experience leading teams, ideally software teams Travel: 15% Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range for Manager level (Level K): $160,650 - $217,350 Applications for this position will be accepted until Oct. 27, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
10/25/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking a Software Engineering Manager to support our Flight Simulation Labs Software team located in Berkeley, Missouri. This position will focus on supporting the Boeing Defense, Space & Security (BDS) Software Engineering organization. The selected candidate will be part of a dynamic and cohesive management team in a large, cross-functional integrated product team (IPT) developing the modeling and simulation capabilities that enable the cutting-edge capabilities going on today and tomorrow's combat aircraft developed by the Air Dominance Division of the Boeing Defense, Space & Security (BDS) business organization. The ideal candidate will lead the Flight Simulation Labs (FSL) F/A-18 Models software strategy and team of engineers developing frameworks and tools to support the larger FSL F/A-18 team, in an agile, collaborative environment. This team is responsible for creating and supporting the various subsystem models used by other FSL F/A-18 teams and F/A-18 Mission Systems teams. Additionally, you will serve as a business owner on the Flight Simulation Labs F/A-18 Agile Release Train (ART). The successful candidate will need to work as part of a cohesive leadership team. Adaptability, the ability to work closely with others, and an open mind are essential attributes of the management team members. Experience in leading teams is required, agile development experience and modeling and simulation or mission systems experience is preferred and highly beneficial. Position Responsibilities: Manage employees performing engineering and technical activities in the area of Software Engineering Develops and executes integrated departmental plans, policies and procedures, and provides input on departmental business and technical strategies, goals, and objectives Acquires resources for department activities, provides technical management of suppliers and leads process improvements Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and team members Provides guidance, oversight and approval of technical approaches, products and processes Manages, develops and motivates employees Boeing First-Line Leader Assessment: To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Basic Qualifications (Required Skills/ Experience): Bachelors Degree This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership." 3+ years' proven experience as a Software Engineer Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science Active security clearance 1+ years' experience working on real time Modeling and Simulation and/or Mission Systems products Experience with Earned Value Management Working knowledge of the Scale Agile Framework (SAFe) Experience leading teams, ideally software teams Travel: 15% Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range for Manager level (Level K): $160,650 - $217,350 Applications for this position will be accepted until Oct. 27, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Sr. Technical Product Manager
McKesson Irving, Texas
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities. About the Role: The Sr. Technical Product Manager (TPM) is a strategic and execution-focused role that works is responsible for managing eCommerce Core Ordering digital products with a focus on; Regulatory & Compliance needs, and the Accounts Payable functionality. This individual works with engineering, design, and business teams, translating product vision into actionable technical requirements. Contributes to the product strategy and roadmap by identifying customer needs, business opportunities, and technical considerations within their area of ownership. This role also engages in identifying and driving the development of new, innovative products. The role demands deep technical acumen, strong analytical skills, and the ability to influence cross-functional teams without direct authority. Responsibilities include managing the product roadmap, authoring epics and user stories, guiding and interpreting market and user research, and overseeing product performance through data-driven insights. What You'll Do: Product Ownership & Execution Designs, develops and manages activities for a specific digital product from product definition and planning through production, release, and end of life. Owns the identification and management of specific features or components within a digital product. Translate business requirements into detailed technical requirements and/or specifications. Prioritize backlog items in collaboration with engineering and design. Drives technical product initiatives within their domain, guiding efforts from ideation and requirements definition through prototyping, validation, pilot execution, and scaled rollout. Ensures delivery excellence by aligning product execution with agile best practices, sprint goals, and release timelines, while proactively identifying and mitigating risks. Drives the execution and delivery of a digital product, platform, or key product area, supporting activities from discovery and planning through development, launch, adoption, and ongoing optimization. Technical Collaboration Work closely with engineering teams to ensure feasibility, scalability, and alignment with architectural standards. Managing Trade-off - balance system performance, technical debt, security risks, and delivery speed. Participate in sprint planning, standups, and retrospectives to promote on-time delivery. Understand APIs, data models, and system integrations to guide development. Work with engineering and testing teams to develop and apply A/B testing methodologies to validate best-in-class feature and functionality enhancement. Customer & Stakeholder Engagement Builds strong, trust-based relationships with internal and external stakeholders, including engineering, design, business units, customer success, and executive leadership, to ensure alignment on product goals and priorities. Interface with internal stakeholders (e.g., customer success, sales, support) to gather feedback and validate technical solutions. Regularly uses immediate customer feedback loops, incorporating customer & user feedback into the prioritization of current product feature expansion, and new product development. Support customer discovery and usability testing to inform product decisions. Data-Driven Decision Making Use real-time analytics tools to monitor product performance, identify issues, and propose improvements. Demonstrate measurable improvements in product reliability, scalability, and performance, as reflected in KPIs such as uptime, latency, error rates, and system throughput. Drives enhancements that improve user satisfaction, engagement, and retention, measured through NPS, CSAT, adoption rates, and usage analytics. Consistently delivers features and improvements on time and within scope, with minimal rework or technical debt, tracked through sprint velocity, cycle time, and release cadence. Documentation & Communication Create and maintain product documentation, including technical specs, release notes, and user guides. Communicate progress, risks, and dependencies to cross-functional teams. Develop and socialize product roadmaps, decision logs, and technical rationale to ensure transparency and alignment across teams. Facilitate knowledge transfer and continuity by documenting key product decisions, architectural trade-offs, and lessons learned for future reference and onboarding. Basic Requirements: Degree or equivalent and typically requires 7+ years of relevant experience. 7+ years in progressively advancing technical product management roles; less years required if has relevant Master's or Doctorate qualifications. 7+ years proven experience working with and influencing highly matrixed teams. Hands-on experience in health care industry and/or regulated environment is a plus. Demonstrated understanding of product technical product lifecycle management, agile methodologies, and digital transformation. Preferred Skills/Experience: 7+ years of experience building business cases. The following (or similar) certifications are optional but advantageous: Certified Product Manager (CPM); Scrum Master, SAFe, etc. Demonstrated ability to engage engineering, architecture, and data teams to evaluate technical trade-offs, influence solution design, and ensure feasibility of product strategies. Base understanding of modern digital architectures, APIs, cloud platforms, data ecosystems, and software development practices. Physical Requirements: Traditional Hybrid office environment. Commutability to Irving, TX is highly preferred. Candidates within a 50-mile radius of Irving, TX will be required to be onsite 2 days per week. McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $136,500 - $227,500 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. . click apply for full job details
10/25/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities. About the Role: The Sr. Technical Product Manager (TPM) is a strategic and execution-focused role that works is responsible for managing eCommerce Core Ordering digital products with a focus on; Regulatory & Compliance needs, and the Accounts Payable functionality. This individual works with engineering, design, and business teams, translating product vision into actionable technical requirements. Contributes to the product strategy and roadmap by identifying customer needs, business opportunities, and technical considerations within their area of ownership. This role also engages in identifying and driving the development of new, innovative products. The role demands deep technical acumen, strong analytical skills, and the ability to influence cross-functional teams without direct authority. Responsibilities include managing the product roadmap, authoring epics and user stories, guiding and interpreting market and user research, and overseeing product performance through data-driven insights. What You'll Do: Product Ownership & Execution Designs, develops and manages activities for a specific digital product from product definition and planning through production, release, and end of life. Owns the identification and management of specific features or components within a digital product. Translate business requirements into detailed technical requirements and/or specifications. Prioritize backlog items in collaboration with engineering and design. Drives technical product initiatives within their domain, guiding efforts from ideation and requirements definition through prototyping, validation, pilot execution, and scaled rollout. Ensures delivery excellence by aligning product execution with agile best practices, sprint goals, and release timelines, while proactively identifying and mitigating risks. Drives the execution and delivery of a digital product, platform, or key product area, supporting activities from discovery and planning through development, launch, adoption, and ongoing optimization. Technical Collaboration Work closely with engineering teams to ensure feasibility, scalability, and alignment with architectural standards. Managing Trade-off - balance system performance, technical debt, security risks, and delivery speed. Participate in sprint planning, standups, and retrospectives to promote on-time delivery. Understand APIs, data models, and system integrations to guide development. Work with engineering and testing teams to develop and apply A/B testing methodologies to validate best-in-class feature and functionality enhancement. Customer & Stakeholder Engagement Builds strong, trust-based relationships with internal and external stakeholders, including engineering, design, business units, customer success, and executive leadership, to ensure alignment on product goals and priorities. Interface with internal stakeholders (e.g., customer success, sales, support) to gather feedback and validate technical solutions. Regularly uses immediate customer feedback loops, incorporating customer & user feedback into the prioritization of current product feature expansion, and new product development. Support customer discovery and usability testing to inform product decisions. Data-Driven Decision Making Use real-time analytics tools to monitor product performance, identify issues, and propose improvements. Demonstrate measurable improvements in product reliability, scalability, and performance, as reflected in KPIs such as uptime, latency, error rates, and system throughput. Drives enhancements that improve user satisfaction, engagement, and retention, measured through NPS, CSAT, adoption rates, and usage analytics. Consistently delivers features and improvements on time and within scope, with minimal rework or technical debt, tracked through sprint velocity, cycle time, and release cadence. Documentation & Communication Create and maintain product documentation, including technical specs, release notes, and user guides. Communicate progress, risks, and dependencies to cross-functional teams. Develop and socialize product roadmaps, decision logs, and technical rationale to ensure transparency and alignment across teams. Facilitate knowledge transfer and continuity by documenting key product decisions, architectural trade-offs, and lessons learned for future reference and onboarding. Basic Requirements: Degree or equivalent and typically requires 7+ years of relevant experience. 7+ years in progressively advancing technical product management roles; less years required if has relevant Master's or Doctorate qualifications. 7+ years proven experience working with and influencing highly matrixed teams. Hands-on experience in health care industry and/or regulated environment is a plus. Demonstrated understanding of product technical product lifecycle management, agile methodologies, and digital transformation. Preferred Skills/Experience: 7+ years of experience building business cases. The following (or similar) certifications are optional but advantageous: Certified Product Manager (CPM); Scrum Master, SAFe, etc. Demonstrated ability to engage engineering, architecture, and data teams to evaluate technical trade-offs, influence solution design, and ensure feasibility of product strategies. Base understanding of modern digital architectures, APIs, cloud platforms, data ecosystems, and software development practices. Physical Requirements: Traditional Hybrid office environment. Commutability to Irving, TX is highly preferred. Candidates within a 50-mile radius of Irving, TX will be required to be onsite 2 days per week. McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $136,500 - $227,500 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. . click apply for full job details
Product Manager, Intelligent Platforms - Healthcare
McKesson Columbus, Ohio
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. About The Team We're building the shared platform and AI capabilities that enable CoverMyMeds to deliver modern, role-based digital products quickly, securely, and at scale. Our team creates the foundational services, experiences, and technology patterns that power multiple products across the organization, accelerating innovation while ensuring reliability, compliance, and reusability. What You'll Do Digital Product & Experience Own the vision, roadmap, and backlog for role-based digital workspaces that unify workflows, communications, data, and AI-powered assistance. Lead user discovery with internal and external stakeholders to identify pain points and translate insights into prioritized product investments. Define and execute phased delivery strategies through MVPs, pilots, and scalable release plans that maximize user value and platform reuse. Platform & API Products Define requirements for shared platform services, including API management, backend-for-frontend (BFF) services, event-driven integrations, and identity and access management. Manage APIs and platform capabilities as products, establishing clear service definitions, documentation, adoption strategies, and performance expectations. Guide modernization efforts that enable legacy and cloud-native systems to operate together while minimizing disruption to business operations. Drive requirements for reusable communication services such as SMS, email, fax, voice, and chat capabilities. AI Product Capabilities Shape and deliver AI-driven solutions including conversational AI, virtual agents, knowledge search, question-answering experiences, document AI, and generative AI assistants. Define and measure success metrics such as containment rates, accuracy, operational efficiency, time savings, and business impact. Partner with engineering, data science, security, and compliance teams to ensure AI solutions are governed, explainable, and appropriate for regulated environments. Data Foundations Collaborate with data teams to define data models, pipelines, and trusted data sources that support products, analytics, and AI initiatives. Ensure privacy, security, and data-governance requirements are incorporated throughout the product lifecycle. Ways of Working Operate within a SAFe environment by authoring epics, features, and user stories while actively participating in PI Planning and dependency management. Represent product priorities in architecture and governance reviews, translating technical decisions into business outcomes. Champion AI-first ways of working by leveraging AI tools to improve research, planning, documentation, and product delivery. Skills You'll Need 5+ years of product management experience delivering digital products, platform products, APIs, or internal tooling solutions. Strong understanding of modern architecture patterns, including APIs, API gateways, microservices, BFF architectures, event-driven systems, cloud platforms, and identity/access management. Experience launching and managing AI or machine learning capabilities such as conversational AI, generative AI assistants, document processing, or intelligent automation solutions. Proven success leading legacy modernization initiatives through phased migration strategies. Strong product discovery, roadmap prioritization, stakeholder management, and agile delivery experience. Ability to communicate effectively with both executive business stakeholders and technical teams. Demonstrated use of data and analytics to inform decisions and measure outcomes. Experience leveraging AI tools to improve productivity and product management practices. Preferred Skills Experience in healthcare, pharmacy, or another highly regulated industry. Knowledge of HIPAA, privacy regulations, security controls, and data-governance requirements. Experience with telephony, contact center technologies, or omnichannel communication platforms. Familiarity with data platforms, analytics ecosystems, and modern data engineering solutions such as Databricks. Experience delivering enterprise-scale platform products supporting multiple teams and business functions. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $94,500 - $157,500 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
10/25/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. About The Team We're building the shared platform and AI capabilities that enable CoverMyMeds to deliver modern, role-based digital products quickly, securely, and at scale. Our team creates the foundational services, experiences, and technology patterns that power multiple products across the organization, accelerating innovation while ensuring reliability, compliance, and reusability. What You'll Do Digital Product & Experience Own the vision, roadmap, and backlog for role-based digital workspaces that unify workflows, communications, data, and AI-powered assistance. Lead user discovery with internal and external stakeholders to identify pain points and translate insights into prioritized product investments. Define and execute phased delivery strategies through MVPs, pilots, and scalable release plans that maximize user value and platform reuse. Platform & API Products Define requirements for shared platform services, including API management, backend-for-frontend (BFF) services, event-driven integrations, and identity and access management. Manage APIs and platform capabilities as products, establishing clear service definitions, documentation, adoption strategies, and performance expectations. Guide modernization efforts that enable legacy and cloud-native systems to operate together while minimizing disruption to business operations. Drive requirements for reusable communication services such as SMS, email, fax, voice, and chat capabilities. AI Product Capabilities Shape and deliver AI-driven solutions including conversational AI, virtual agents, knowledge search, question-answering experiences, document AI, and generative AI assistants. Define and measure success metrics such as containment rates, accuracy, operational efficiency, time savings, and business impact. Partner with engineering, data science, security, and compliance teams to ensure AI solutions are governed, explainable, and appropriate for regulated environments. Data Foundations Collaborate with data teams to define data models, pipelines, and trusted data sources that support products, analytics, and AI initiatives. Ensure privacy, security, and data-governance requirements are incorporated throughout the product lifecycle. Ways of Working Operate within a SAFe environment by authoring epics, features, and user stories while actively participating in PI Planning and dependency management. Represent product priorities in architecture and governance reviews, translating technical decisions into business outcomes. Champion AI-first ways of working by leveraging AI tools to improve research, planning, documentation, and product delivery. Skills You'll Need 5+ years of product management experience delivering digital products, platform products, APIs, or internal tooling solutions. Strong understanding of modern architecture patterns, including APIs, API gateways, microservices, BFF architectures, event-driven systems, cloud platforms, and identity/access management. Experience launching and managing AI or machine learning capabilities such as conversational AI, generative AI assistants, document processing, or intelligent automation solutions. Proven success leading legacy modernization initiatives through phased migration strategies. Strong product discovery, roadmap prioritization, stakeholder management, and agile delivery experience. Ability to communicate effectively with both executive business stakeholders and technical teams. Demonstrated use of data and analytics to inform decisions and measure outcomes. Experience leveraging AI tools to improve productivity and product management practices. Preferred Skills Experience in healthcare, pharmacy, or another highly regulated industry. Knowledge of HIPAA, privacy regulations, security controls, and data-governance requirements. Experience with telephony, contact center technologies, or omnichannel communication platforms. Familiarity with data platforms, analytics ecosystems, and modern data engineering solutions such as Databricks. Experience delivering enterprise-scale platform products supporting multiple teams and business functions. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $94,500 - $157,500 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
Sr. Business Analyst - Finance Systems
McKesson Irving, Texas
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. About the Role McKesson is seeking a Senior Product Manager, Finance Systems & ERP Transformation to help modernize and optimize Finance technology capabilities across General Ledger, Accounts Payable, Accounts Receivable, Financial Close, Reporting, and related Finance processes. In this role, you will partner with Finance, Accounting, Decision Intelligence, Technology, and business stakeholders to translate business needs into clear requirements, product priorities, and scalable system solutions. This role is ideal for a finance systems product leader who understands ERP platforms, financial operations, data quality, reporting, controls, and Agile delivery. You will own and prioritize the Finance Systems product backlog, support roadmap planning, and help prepare the organization for future ERP transformation initiatives, including SAP S/4HANA. What You'll Do Serve as a key liaison between Finance stakeholders and technology teams to translate business needs into actionable requirements, user stories, and delivery outcomes. Manage and prioritize the Finance Systems product backlog, including epics, features, acceptance criteria, release readiness, and stakeholder communication. Partner with Finance leaders to evaluate, optimize, and standardize processes across GL, AP, AR, Fixed Assets, Financial Reporting, Budgeting, Forecasting, and Close. Lead requirements gathering, process mapping, gap analysis, solution design, and business case development for Finance systems initiatives. Support ERP transformation readiness, including SAP S/4HANA planning, process alignment, UAT, change management, adoption, and business readiness. Collaborate with engineering, data, analytics, integration, vendor, and platform teams to deliver scalable Finance reporting, data quality, and automation improvements. Define Finance data quality, reconciliation, validation, reporting, lineage, and acceptance criteria to support trusted financial information. Support change control, release governance, SOX-aware requirements, auditability, and operational readiness for Finance system enhancements. Basic Requirements 7+ years of experience in Finance Systems, Business Analysis, Product Management, ERP implementations, Finance transformation, or related roles. Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. Experience with Finance processes such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Financial Reporting, Budgeting, Forecasting, or Financial Close. Experience gathering, documenting, and managing business requirements, process flows, functional specifications, user stories, and acceptance criteria. Experience managing or contributing to product backlogs, roadmap priorities, sprint planning, backlog refinement, UAT, and release readiness. Experience working with ERP platforms such as PeopleSoft Financials, SAP S/4HANA, or comparable enterprise Finance systems. Experience analyzing current-state processes, designing future-state solutions, and driving measurable process improvement. Experience partnering with business stakeholders, technology teams, vendors, and implementation partners to deliver Finance systems enhancements. Preferred Skills/Experience Experience supporting large-scale ERP implementations, Finance transformation, SAP S/4HANA programs, cloud modernization, or enterprise system upgrades. Knowledge of Finance data warehousing, data integration, semantic layers, business intelligence, reporting modernization, or analytics platforms. Experience defining Finance data quality rules, reconciliation needs, validation logic, reporting requirements, and business acceptance criteria. Familiarity with SOX-aware requirements, audit controls, change control, release governance, and data integrity practices. Experience with Enterprise Performance Management tools, including Oracle Essbase or similar budgeting, planning, forecasting, and management reporting platforms. Experience in healthcare, oncology, provider networks, life sciences, or other regulated environments. Strong facilitation, communication, stakeholder management, and executive-facing presentation skills. Travel, Work Environment and Physical Requirements Primary location: Houston, TX; secondary location: Dallas, TX. This is a standard professional office/computer-based role requiring frequent use of business systems, collaboration tools, and virtual or in-person stakeholder meetings. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $111,100 - $185,100 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
10/25/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. About the Role McKesson is seeking a Senior Product Manager, Finance Systems & ERP Transformation to help modernize and optimize Finance technology capabilities across General Ledger, Accounts Payable, Accounts Receivable, Financial Close, Reporting, and related Finance processes. In this role, you will partner with Finance, Accounting, Decision Intelligence, Technology, and business stakeholders to translate business needs into clear requirements, product priorities, and scalable system solutions. This role is ideal for a finance systems product leader who understands ERP platforms, financial operations, data quality, reporting, controls, and Agile delivery. You will own and prioritize the Finance Systems product backlog, support roadmap planning, and help prepare the organization for future ERP transformation initiatives, including SAP S/4HANA. What You'll Do Serve as a key liaison between Finance stakeholders and technology teams to translate business needs into actionable requirements, user stories, and delivery outcomes. Manage and prioritize the Finance Systems product backlog, including epics, features, acceptance criteria, release readiness, and stakeholder communication. Partner with Finance leaders to evaluate, optimize, and standardize processes across GL, AP, AR, Fixed Assets, Financial Reporting, Budgeting, Forecasting, and Close. Lead requirements gathering, process mapping, gap analysis, solution design, and business case development for Finance systems initiatives. Support ERP transformation readiness, including SAP S/4HANA planning, process alignment, UAT, change management, adoption, and business readiness. Collaborate with engineering, data, analytics, integration, vendor, and platform teams to deliver scalable Finance reporting, data quality, and automation improvements. Define Finance data quality, reconciliation, validation, reporting, lineage, and acceptance criteria to support trusted financial information. Support change control, release governance, SOX-aware requirements, auditability, and operational readiness for Finance system enhancements. Basic Requirements 7+ years of experience in Finance Systems, Business Analysis, Product Management, ERP implementations, Finance transformation, or related roles. Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. Experience with Finance processes such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Financial Reporting, Budgeting, Forecasting, or Financial Close. Experience gathering, documenting, and managing business requirements, process flows, functional specifications, user stories, and acceptance criteria. Experience managing or contributing to product backlogs, roadmap priorities, sprint planning, backlog refinement, UAT, and release readiness. Experience working with ERP platforms such as PeopleSoft Financials, SAP S/4HANA, or comparable enterprise Finance systems. Experience analyzing current-state processes, designing future-state solutions, and driving measurable process improvement. Experience partnering with business stakeholders, technology teams, vendors, and implementation partners to deliver Finance systems enhancements. Preferred Skills/Experience Experience supporting large-scale ERP implementations, Finance transformation, SAP S/4HANA programs, cloud modernization, or enterprise system upgrades. Knowledge of Finance data warehousing, data integration, semantic layers, business intelligence, reporting modernization, or analytics platforms. Experience defining Finance data quality rules, reconciliation needs, validation logic, reporting requirements, and business acceptance criteria. Familiarity with SOX-aware requirements, audit controls, change control, release governance, and data integrity practices. Experience with Enterprise Performance Management tools, including Oracle Essbase or similar budgeting, planning, forecasting, and management reporting platforms. Experience in healthcare, oncology, provider networks, life sciences, or other regulated environments. Strong facilitation, communication, stakeholder management, and executive-facing presentation skills. Travel, Work Environment and Physical Requirements Primary location: Houston, TX; secondary location: Dallas, TX. This is a standard professional office/computer-based role requiring frequent use of business systems, collaboration tools, and virtual or in-person stakeholder meetings. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $111,100 - $185,100 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
Johnson Controls
Equipment Agent Branch Ops Manager
Johnson Controls Tempe, Arizona
Job Description Build your best future with Johnson Controls As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time - 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us out: What you will do Johnson Controls is seeking a Branch Operations Manager to support the System Application Engineers in their support of the construction sales team and functions as an SAE for select reps, customers and/or projects. You will ensure projects are implemented profitably, accurately, on-time, within the scope of the contract and in alignment with customer expectations. There's a focus on equipment slippage, avoids and minimizes slippage, following up to prevent re-occurrence, and ensure the proper balance of pre and post sales activities is maintained to meet overall customer expectations through coaching. In this role, you will provide training and support on project management practices and the Johnson Controls equipment order execution process. You will also support pre-sales activities, which include system configuration validation, HVAC equipment and/or controls selection for basis of design as well as bidding, application and pricing. You will help with the development of accurate, detailed submittals to communicate design, configuration, operation, and installation requirements to customers, consultants, service team and necessary subcontractors. You will also work with the sales team to maintain an effective balance between internal Johnson Controls processes, customer satisfaction and project financial results. This position supports the Tampa, Florida, territory. Candidates must be local to this area. How you will do it Provides coaching and daily guidance on performance of assigned System Application Engineers. Functions as a Systems Application Engineer where appropriate based on the branch requirements and Account Executive Assignments. Performs all of the System Application Engineer duties for highly complex or strategic projects as assigned by Branch Management. Provides recommendations to assigned System Application Engineers performance evaluations to HVAC Sales Operations Manager. Follows up on customer satisfaction issues and drives resolution. Provides leadership by demonstrating focus on achieving customer satisfaction. Develops and builds relationships between the SAEs and their assigned Account Execs, contractors, customers, consultants, and vendors. Develops and implements a formal technical training program for each of the System Application Engineers. Ensures SAEs are providing proper turnover to service team and coordinating with LSSs/PM on all joint projects. Acts as the first level of customer concern for any issues related to; equipment orders, order commitments, delivery, final payment and customer satisfaction. Acts as the domain expert on equipment to assist in the interpretation of engineering drawings and specifications. Identifies gaps in the technical expertise of the SAEs in specification interpretation and works with assigned Account Executives to implement short term plans to address these gaps. This includes but is not limited to; system configuration validation, HVAC equipment and/or controls selection, engineered equipment submittals, contract drawings, site coordination, and site installation requirements, etc. Periodically reviews the SAEs equipment and controls estimates, proposals, selections, as well as engineering submittals, and purchase, etc. Where issues are noted as it relates to; selections, schedules, drawing and specification requirements develops and implements a plan to address the immediate issue and share the standard process to all members of the team. Participates in review sessions and feedback groups. Works with SAE team members to ensure proper teaming with service as it pertains to Startup and Warranty processes. Provides technical support, selections and limited estimating support to SAEs and Account Execs during project design or proposal phase. Assists as needed in developing the customer argument for the conceptual solution. Monitors and Supports System Application Engineer teams in all of their assigned duties. Provides training and support on project management practices and the Johnson Controls equipment order execution process in alignment with the Operations Management Disciplines (OMD) framework. Responsible for driving timely releases, revenue forecasting, billings, collections, and assisting Area Management in reporting. As needed, reviews equipment selections, cost estimating, and engineered submittals to ensure compliance with project requirements. Ensures work performed is compliant with state, local, federal, and legal requirements and leads their assigned market by operating in the highest level of ethics. Adheres to all JCI safety standards and ensures their team does the same. Acts as first level of escalation for any issues related to; equipment orders, order commitments, delivery, final payment, post-sale concerns, and customer satisfaction. Effectively communicates process problems or systemic delivery issues to the appropriate leadership. Partners with the local market service managers to ensure timely coordination and support for startups, warranty, and quoted non-PCAT work. Ensures project owners are attending routine coordination meetings with service and providing proper turnovers. What we look for Required Bachelor's degree in Engineering; preferably Mechanical. 5+ years of operations management experience in the Building Construction and/or HVAC industry. Project Management experience. Preferred Possesses a high-level competence in written and verbal communication. Computer skills experience to include: Microsoft Office suite, (with emphasis on Word, Excel and Visio,Adobe Writer, and basic Windows operating system environment. AutoCad experience. Located in the Tampa, FL, area HIRING SALARY RANGE: $75,000 - $115,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
10/25/2026
Full time
Job Description Build your best future with Johnson Controls As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time - 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us out: What you will do Johnson Controls is seeking a Branch Operations Manager to support the System Application Engineers in their support of the construction sales team and functions as an SAE for select reps, customers and/or projects. You will ensure projects are implemented profitably, accurately, on-time, within the scope of the contract and in alignment with customer expectations. There's a focus on equipment slippage, avoids and minimizes slippage, following up to prevent re-occurrence, and ensure the proper balance of pre and post sales activities is maintained to meet overall customer expectations through coaching. In this role, you will provide training and support on project management practices and the Johnson Controls equipment order execution process. You will also support pre-sales activities, which include system configuration validation, HVAC equipment and/or controls selection for basis of design as well as bidding, application and pricing. You will help with the development of accurate, detailed submittals to communicate design, configuration, operation, and installation requirements to customers, consultants, service team and necessary subcontractors. You will also work with the sales team to maintain an effective balance between internal Johnson Controls processes, customer satisfaction and project financial results. This position supports the Tampa, Florida, territory. Candidates must be local to this area. How you will do it Provides coaching and daily guidance on performance of assigned System Application Engineers. Functions as a Systems Application Engineer where appropriate based on the branch requirements and Account Executive Assignments. Performs all of the System Application Engineer duties for highly complex or strategic projects as assigned by Branch Management. Provides recommendations to assigned System Application Engineers performance evaluations to HVAC Sales Operations Manager. Follows up on customer satisfaction issues and drives resolution. Provides leadership by demonstrating focus on achieving customer satisfaction. Develops and builds relationships between the SAEs and their assigned Account Execs, contractors, customers, consultants, and vendors. Develops and implements a formal technical training program for each of the System Application Engineers. Ensures SAEs are providing proper turnover to service team and coordinating with LSSs/PM on all joint projects. Acts as the first level of customer concern for any issues related to; equipment orders, order commitments, delivery, final payment and customer satisfaction. Acts as the domain expert on equipment to assist in the interpretation of engineering drawings and specifications. Identifies gaps in the technical expertise of the SAEs in specification interpretation and works with assigned Account Executives to implement short term plans to address these gaps. This includes but is not limited to; system configuration validation, HVAC equipment and/or controls selection, engineered equipment submittals, contract drawings, site coordination, and site installation requirements, etc. Periodically reviews the SAEs equipment and controls estimates, proposals, selections, as well as engineering submittals, and purchase, etc. Where issues are noted as it relates to; selections, schedules, drawing and specification requirements develops and implements a plan to address the immediate issue and share the standard process to all members of the team. Participates in review sessions and feedback groups. Works with SAE team members to ensure proper teaming with service as it pertains to Startup and Warranty processes. Provides technical support, selections and limited estimating support to SAEs and Account Execs during project design or proposal phase. Assists as needed in developing the customer argument for the conceptual solution. Monitors and Supports System Application Engineer teams in all of their assigned duties. Provides training and support on project management practices and the Johnson Controls equipment order execution process in alignment with the Operations Management Disciplines (OMD) framework. Responsible for driving timely releases, revenue forecasting, billings, collections, and assisting Area Management in reporting. As needed, reviews equipment selections, cost estimating, and engineered submittals to ensure compliance with project requirements. Ensures work performed is compliant with state, local, federal, and legal requirements and leads their assigned market by operating in the highest level of ethics. Adheres to all JCI safety standards and ensures their team does the same. Acts as first level of escalation for any issues related to; equipment orders, order commitments, delivery, final payment, post-sale concerns, and customer satisfaction. Effectively communicates process problems or systemic delivery issues to the appropriate leadership. Partners with the local market service managers to ensure timely coordination and support for startups, warranty, and quoted non-PCAT work. Ensures project owners are attending routine coordination meetings with service and providing proper turnovers. What we look for Required Bachelor's degree in Engineering; preferably Mechanical. 5+ years of operations management experience in the Building Construction and/or HVAC industry. Project Management experience. Preferred Possesses a high-level competence in written and verbal communication. Computer skills experience to include: Microsoft Office suite, (with emphasis on Word, Excel and Visio,Adobe Writer, and basic Windows operating system environment. AutoCad experience. Located in the Tampa, FL, area HIRING SALARY RANGE: $75,000 - $115,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
DevSecOps Configuration Management Specialist
Eliassen Group Aberdeen Proving Ground, Maryland
Job Description Job Description Description: On-site in Aberdeen Proving Ground, MD Schedule: 4x10 work schedule (every Friday off) Our client seeks a DevSecOps Configuration Management Specialist to provide functional and empirical analysis related to software configuration management plans and procedures. The role is on-site at APG with a 4x10 schedule with Fridays off. The specialist will support configuration control, quality assurance, software release processes, and process improvement within DEVSECOPS and Agile environments. Due to federal security clearance requirements, applicant must be a United States Citizen with an active Secret clearance. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $65.00 to $75.00/hr. w2 JN -99 Responsibilities: Provide functional and empirical analysis related to software configuration management (CM) plans and procedures. Write CM Plans and audit software change procedures, software development, software testing, and software documentation to verify compliance with CM plans and procedures. Participate in design reviews, configuration audits, and evaluations of software products to ensure identification, control, and status accounting of the software baseline for each system. Work on code management, audits, baseline identification, and preparation and control of documentation for software projects. Utilize configuration management tools and scripting including JIRA, Puppet, Confluence, and GitHub. Implement CM processes in DEVSECOPS and Agile development environments. Serve as a Configuration Manager and Quality Assurance Specialist. Establish and assist in implementing CM, QA, and software license management processes. Lead and support Configuration Control Boards and Engineering Review Boards. Collaborate with Project Lead, Technical Leads, and Domain Team Leads on resource management planning meetings. Maintain configuration control of SOPs and other branch or organizational documentation for standardization. Implement CM processes in DEVSECOPS, Agile, and CI/CD environments using CM tools. Establish and maintain procedures to initiate, record, review, approve, and track baseline modification requests. Maintain a configuration management library or repository for baseline products. Support software release processes and use of CM tools. Support innovation and process improvement efforts. Review and interpret command policies and guidelines for data and system security including DISA STIGs in support of IAVA and full releases. Conduct QA assessments on internal and external products to ensure stakeholder needs are met. Conduct After Action Reviews and develop After Action Reports for scheduled and rapid electronic warfare events. Capture, document, and incorporate lessons learned into organizational processes. Perform other CM and QA tasks as directed by the CM Team Lead. Experience Requirements: Two years of relevant experience within the last four years. Hands-on experience with JIRA, Puppet, Confluence, GitHub, and scripting. Experience implementing CM in DEVSECOPS, Agile, and CI/CD environments. Experience leading or supporting CCBs and ERBs. Experience with DISA STIGs and IAVA support. Active Secret clearance. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
10/25/2026
Full time
Job Description Job Description Description: On-site in Aberdeen Proving Ground, MD Schedule: 4x10 work schedule (every Friday off) Our client seeks a DevSecOps Configuration Management Specialist to provide functional and empirical analysis related to software configuration management plans and procedures. The role is on-site at APG with a 4x10 schedule with Fridays off. The specialist will support configuration control, quality assurance, software release processes, and process improvement within DEVSECOPS and Agile environments. Due to federal security clearance requirements, applicant must be a United States Citizen with an active Secret clearance. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $65.00 to $75.00/hr. w2 JN -99 Responsibilities: Provide functional and empirical analysis related to software configuration management (CM) plans and procedures. Write CM Plans and audit software change procedures, software development, software testing, and software documentation to verify compliance with CM plans and procedures. Participate in design reviews, configuration audits, and evaluations of software products to ensure identification, control, and status accounting of the software baseline for each system. Work on code management, audits, baseline identification, and preparation and control of documentation for software projects. Utilize configuration management tools and scripting including JIRA, Puppet, Confluence, and GitHub. Implement CM processes in DEVSECOPS and Agile development environments. Serve as a Configuration Manager and Quality Assurance Specialist. Establish and assist in implementing CM, QA, and software license management processes. Lead and support Configuration Control Boards and Engineering Review Boards. Collaborate with Project Lead, Technical Leads, and Domain Team Leads on resource management planning meetings. Maintain configuration control of SOPs and other branch or organizational documentation for standardization. Implement CM processes in DEVSECOPS, Agile, and CI/CD environments using CM tools. Establish and maintain procedures to initiate, record, review, approve, and track baseline modification requests. Maintain a configuration management library or repository for baseline products. Support software release processes and use of CM tools. Support innovation and process improvement efforts. Review and interpret command policies and guidelines for data and system security including DISA STIGs in support of IAVA and full releases. Conduct QA assessments on internal and external products to ensure stakeholder needs are met. Conduct After Action Reviews and develop After Action Reports for scheduled and rapid electronic warfare events. Capture, document, and incorporate lessons learned into organizational processes. Perform other CM and QA tasks as directed by the CM Team Lead. Experience Requirements: Two years of relevant experience within the last four years. Hands-on experience with JIRA, Puppet, Confluence, GitHub, and scripting. Experience implementing CM in DEVSECOPS, Agile, and CI/CD environments. Experience leading or supporting CCBs and ERBs. Experience with DISA STIGs and IAVA support. Active Secret clearance. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
Marketing Business Systems Analyst
Breckenridge Grand Vacations Breckenridge, Colorado
Job Description Job Description Description: Marketing Business Systems Analyst Location: Breckenridge, CO (Hybrid - must reside in Colorado; in-office once a week and as needed) Position Type: Full-Time Exempt Compensation: $78,000 - $95,680 (DOE) About the Role At Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Marketing Business Systems Analyst, you will be the driving force behind the technology that powers those smiles, leading the selection, implementation, and optimization of the marketing systems, applications, and integrations that enable a seamless customer journey from first data capture through purchase, owner upsell, and referral. You will be the subject matter expert for our marketing technology ecosystem, spanning Salesforce, Marketing Cloud, WordPress, Tableau, and a connected network of vendor platforms, translating complex business needs into clear technical requirements, workflows, and solutions. Working across our multi-channel marketing and sales teams, you will connect communication opportunities with the broader business, driving growth through innovation, automation, and efficiency. This is a hybrid position requiring the employee to reside in Colorado and work from our Breckenridge office, once a week and as needed for additional meetings or events. If you thrive in a collaborative, values-driven environment, are motivated by solving complex problems, and find deep satisfaction in building systems that create measurable impact for Owners, Guests, and coworkers, we'd love to meet you. Responsibilities Develop, implement, maintain, and optimize marketing applications, systems, integrations, and automation supporting tour generation, operational initiatives, and the customer journey. Serve as subject matter expert for marketing technology, including Salesforce platforms, TSW, WordPress/Gravity Forms, TravelClick, ChaseData/DialedIn, Tableau, DemandTools, NICE CXone, APIs, SFTP exchanges, and related technologies. Lead marketing technology and innovation initiatives, including system implementations, integrations, automation, website enhancements, CRM capabilities, behavioral tracking, digital personalization, and emerging technologies-and manage project roadmaps, priorities, timelines, budgets, risks, dependencies, change management, stakeholder communication, and business readiness. Analyze technology and business processes to identify gaps and recommend solutions that improve functionality, efficiency, scalability, and customer experience. Partner with Marketing, CRM Marketing, Sales, Operations, IT, Compliance, vendors, and other stakeholders to translate business needs into technical requirements, workflows, use cases, user stories, and acceptance criteria-and to enable targeted, integrated campaigns through effective use of customer data, tracking, preference management, A/B testing, progressive profiling, and automation. Manage and monitor system integrations and data flows-APIs, vendor connectors, scheduled jobs, automations, data synchronization, and lead handoffs-troubleshooting failures and coordinating resolution of cross-system issues. Support data integrity, governance, security, and compliance through established processes for data matching, deduplication, reconciliation, system access, configuration changes, consent management, customer preferences, and communication requirements such as CAN-SPAM, TCPA, and Do-Not-Call regulations. Develop and execute testing plans for system implementations, enhancements, and Salesforce seasonal releases, including user acceptance testing, regression testing, sandbox validation, data validation, issue resolution, and production readiness. Monitor system performance, usage, storage, messaging, email deliverability (including sender authentication, list hygiene, and bounce management), API consumption, and other technology resources to identify issues and opportunities for optimization. Leverage approved AI and automation tools to improve project discovery, requirements development, process analysis, documentation, testing, quality assurance, and data validation in accordance with Company policies. Maintain technical documentation and SOPs, coordinate system change control, manage vendor support escalations, train and enable users on new tools and processes, and promote consistent MarTech practices across platforms and departments. Uphold BGV's hospitality values: greeting everyone with enthusiasm, treating everyone with respect, making every interaction positive, taking personal responsibility, anticipating the needs of others, and supporting sustainability and community initiatives. Perform other duties as assigned. Requirements: Bachelor's degree in business, marketing, information systems, technology, or a related field, with 3+ years of related experience in digital, marketing technology, business systems, or technology management. Hands-on experience with Salesforce configuration-including objects, fields, validation rules, Flow automation, reports, dashboards, and user access concepts. Working knowledge of SQL, including joins, filtering, aggregation, and data validation, to investigate and reconcile customer and campaign data. Experience gathering business requirements, documenting workflows and acceptance criteria, troubleshooting integrations, and executing system and user acceptance testing. Experience troubleshooting integrations using field mappings, synchronization status, error logs, and an understanding of APIs, authentication, and scheduled file exchanges. Ability to assess downstream impacts of configuration and data changes across integrated systems. Proficiency with Excel for formulas, lookups, pivot tables, and data reconciliation, and with business documentation and collaboration tools. Experience designing, implementing, and maintaining integrations across CRM, marketing, and operational platforms. Experience working within a shared delivery model, partnering with dedicated platform administrators, IT, developers, and vendors to define solutions, coordinate configuration and integration work, and validate delivery. Ability to translate business needs and analytical findings into practical technical solutions and process improvements. Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences and present findings and recommendations to leaders, employees, and vendors. Ability to solve practical problems, manage competing priorities, navigate ambiguity, and independently drive results. Advanced proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams. Ability to accurately record time worked in the correct department using the Company time keeping system. Hybrid position requires the employee to reside in Colorado and work from the Breckenridge office once a week, and as needed for additional meetings or events. Must be comfortable working in a pet-friendly office with pets and pet dander present. Regularly sit and work at a computer for extended periods; frequently communicate in person, by phone, and through electronic platforms; occasionally stand, walk, bend, reach, stoop, push, or pull; occasionally lift, carry, or move office equipment and materials weighing up to 25 pounds; specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Preferred Qualifications Salesforce Administrator, Business Analyst, Advanced Administrator, Marketing Cloud Administrator, Marketing Cloud Email Specialist, Marketing Cloud Consultant, or comparable certification. Experience with marketing automation, customer data, and digital engagement platforms, preferably Salesforce Marketing Cloud Engagement and Marketing Cloud Connect. Working knowledge of Marketing Cloud Data Extensions, audience segmentation, SQL queries, and automation workflows using Journey Builder, Automation Studio, Contact Builder, and MobileConnect (SMS). Experience designing and implementing solutions across Salesforce and connected marketing platforms, preferably Marketing Cloud Engagement, including supporting integrations with operational systems such as TSW or reservation platforms. Experience with WordPress or similar content management systems, including page and form updates, plugins, and coordinating changes with web developers or agencies. Working knowledge of website structure, HTML, CSS, and JavaScript tags, enough to troubleshoot forms, tracking, and data capture. Experience implementing and validating website and campaign tracking using Google Analytics 4, Google Tag Manager, UTM standards, and conversion tracking across web, email, and paid channels. Experience connecting web forms (such as Gravity Forms), booking engines (such as TravelClick/Amadeus or Inntopia), and landing pages to CRM and marketing automation platforms, including lead routing, attribution, and troubleshooting the flow of data into those systems. Familiarity with cookie consent, privacy, and web accessibility (ADA/WCAG) requirements as they apply to data collection and customer-facing forms. Experience supporting Marketing Operations, Sales Operations, customer service, or other business operations functions. Familiarity with lead-to-tour, reservation, sales, owner service . click apply for full job details
10/25/2026
Full time
Job Description Job Description Description: Marketing Business Systems Analyst Location: Breckenridge, CO (Hybrid - must reside in Colorado; in-office once a week and as needed) Position Type: Full-Time Exempt Compensation: $78,000 - $95,680 (DOE) About the Role At Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Marketing Business Systems Analyst, you will be the driving force behind the technology that powers those smiles, leading the selection, implementation, and optimization of the marketing systems, applications, and integrations that enable a seamless customer journey from first data capture through purchase, owner upsell, and referral. You will be the subject matter expert for our marketing technology ecosystem, spanning Salesforce, Marketing Cloud, WordPress, Tableau, and a connected network of vendor platforms, translating complex business needs into clear technical requirements, workflows, and solutions. Working across our multi-channel marketing and sales teams, you will connect communication opportunities with the broader business, driving growth through innovation, automation, and efficiency. This is a hybrid position requiring the employee to reside in Colorado and work from our Breckenridge office, once a week and as needed for additional meetings or events. If you thrive in a collaborative, values-driven environment, are motivated by solving complex problems, and find deep satisfaction in building systems that create measurable impact for Owners, Guests, and coworkers, we'd love to meet you. Responsibilities Develop, implement, maintain, and optimize marketing applications, systems, integrations, and automation supporting tour generation, operational initiatives, and the customer journey. Serve as subject matter expert for marketing technology, including Salesforce platforms, TSW, WordPress/Gravity Forms, TravelClick, ChaseData/DialedIn, Tableau, DemandTools, NICE CXone, APIs, SFTP exchanges, and related technologies. Lead marketing technology and innovation initiatives, including system implementations, integrations, automation, website enhancements, CRM capabilities, behavioral tracking, digital personalization, and emerging technologies-and manage project roadmaps, priorities, timelines, budgets, risks, dependencies, change management, stakeholder communication, and business readiness. Analyze technology and business processes to identify gaps and recommend solutions that improve functionality, efficiency, scalability, and customer experience. Partner with Marketing, CRM Marketing, Sales, Operations, IT, Compliance, vendors, and other stakeholders to translate business needs into technical requirements, workflows, use cases, user stories, and acceptance criteria-and to enable targeted, integrated campaigns through effective use of customer data, tracking, preference management, A/B testing, progressive profiling, and automation. Manage and monitor system integrations and data flows-APIs, vendor connectors, scheduled jobs, automations, data synchronization, and lead handoffs-troubleshooting failures and coordinating resolution of cross-system issues. Support data integrity, governance, security, and compliance through established processes for data matching, deduplication, reconciliation, system access, configuration changes, consent management, customer preferences, and communication requirements such as CAN-SPAM, TCPA, and Do-Not-Call regulations. Develop and execute testing plans for system implementations, enhancements, and Salesforce seasonal releases, including user acceptance testing, regression testing, sandbox validation, data validation, issue resolution, and production readiness. Monitor system performance, usage, storage, messaging, email deliverability (including sender authentication, list hygiene, and bounce management), API consumption, and other technology resources to identify issues and opportunities for optimization. Leverage approved AI and automation tools to improve project discovery, requirements development, process analysis, documentation, testing, quality assurance, and data validation in accordance with Company policies. Maintain technical documentation and SOPs, coordinate system change control, manage vendor support escalations, train and enable users on new tools and processes, and promote consistent MarTech practices across platforms and departments. Uphold BGV's hospitality values: greeting everyone with enthusiasm, treating everyone with respect, making every interaction positive, taking personal responsibility, anticipating the needs of others, and supporting sustainability and community initiatives. Perform other duties as assigned. Requirements: Bachelor's degree in business, marketing, information systems, technology, or a related field, with 3+ years of related experience in digital, marketing technology, business systems, or technology management. Hands-on experience with Salesforce configuration-including objects, fields, validation rules, Flow automation, reports, dashboards, and user access concepts. Working knowledge of SQL, including joins, filtering, aggregation, and data validation, to investigate and reconcile customer and campaign data. Experience gathering business requirements, documenting workflows and acceptance criteria, troubleshooting integrations, and executing system and user acceptance testing. Experience troubleshooting integrations using field mappings, synchronization status, error logs, and an understanding of APIs, authentication, and scheduled file exchanges. Ability to assess downstream impacts of configuration and data changes across integrated systems. Proficiency with Excel for formulas, lookups, pivot tables, and data reconciliation, and with business documentation and collaboration tools. Experience designing, implementing, and maintaining integrations across CRM, marketing, and operational platforms. Experience working within a shared delivery model, partnering with dedicated platform administrators, IT, developers, and vendors to define solutions, coordinate configuration and integration work, and validate delivery. Ability to translate business needs and analytical findings into practical technical solutions and process improvements. Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences and present findings and recommendations to leaders, employees, and vendors. Ability to solve practical problems, manage competing priorities, navigate ambiguity, and independently drive results. Advanced proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams. Ability to accurately record time worked in the correct department using the Company time keeping system. Hybrid position requires the employee to reside in Colorado and work from the Breckenridge office once a week, and as needed for additional meetings or events. Must be comfortable working in a pet-friendly office with pets and pet dander present. Regularly sit and work at a computer for extended periods; frequently communicate in person, by phone, and through electronic platforms; occasionally stand, walk, bend, reach, stoop, push, or pull; occasionally lift, carry, or move office equipment and materials weighing up to 25 pounds; specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Preferred Qualifications Salesforce Administrator, Business Analyst, Advanced Administrator, Marketing Cloud Administrator, Marketing Cloud Email Specialist, Marketing Cloud Consultant, or comparable certification. Experience with marketing automation, customer data, and digital engagement platforms, preferably Salesforce Marketing Cloud Engagement and Marketing Cloud Connect. Working knowledge of Marketing Cloud Data Extensions, audience segmentation, SQL queries, and automation workflows using Journey Builder, Automation Studio, Contact Builder, and MobileConnect (SMS). Experience designing and implementing solutions across Salesforce and connected marketing platforms, preferably Marketing Cloud Engagement, including supporting integrations with operational systems such as TSW or reservation platforms. Experience with WordPress or similar content management systems, including page and form updates, plugins, and coordinating changes with web developers or agencies. Working knowledge of website structure, HTML, CSS, and JavaScript tags, enough to troubleshoot forms, tracking, and data capture. Experience implementing and validating website and campaign tracking using Google Analytics 4, Google Tag Manager, UTM standards, and conversion tracking across web, email, and paid channels. Experience connecting web forms (such as Gravity Forms), booking engines (such as TravelClick/Amadeus or Inntopia), and landing pages to CRM and marketing automation platforms, including lead routing, attribution, and troubleshooting the flow of data into those systems. Familiarity with cookie consent, privacy, and web accessibility (ADA/WCAG) requirements as they apply to data collection and customer-facing forms. Experience supporting Marketing Operations, Sales Operations, customer service, or other business operations functions. Familiarity with lead-to-tour, reservation, sales, owner service . click apply for full job details
Principal Spacecraft Operations Engineer - Secret Clearance Preferred
Rocket Lab Corporation Long Beach, California
Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. SPACE SYSTEMS At Rocket Lab, we're not just launching rockets - we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more. Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it's a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space - our world class Space Systems team is empowering some of the boldest and most ambitious space missions PRINCIPAL SPACECRAFT OPERATIONS ENGINEER II- SECRET CLEARANCE Based on site at Rocket Lab's headquarters in Long Beach, CA the PrincipalSpacecraft Operations Engineer is responsible for ensuring the health, safety, and optimal performance of a growing fleet of satellites while meeting mission objectives and SLAs for both commercial and government customers. This includes supporting diverse missions such as LEO constellations, interplanetary exploration, LEO rendezvous, and SDA-related deployments. Your expertise would be critical during commissioning, orbit raising, routine operations, and potentially re-entry phases, ensuring the health and safety of Rocket Lab's expanding fleet. The Spacecraft Operations team works closely with related teams, such as spacecraft design, AIT, flight software, propulsion, GNC, flight dynamics and ground software development to help improve both the ground and satellite-based capabilities over time. The space operations experience at Rocket Lab is unique because you will cover a multitude of roles/positions and responsibilities, with the large majority of the technical products being supplied through the vertical integration/in-house. WHAT YOU'LL GET TO DO: Serve as the program's mission operations technical lead: set the technical direction and strategy for operations, plan and prioritize the work of the mission operations staff, and act as the primary operations point of contact for program-level design decisions and trades Advocate for operability across the program: influence spacecraft and ground architecture upstream so vehicles are designed to be operated safely, efficiently, and autonomously, and push for changes to program design and execution when operational needs demand it Own mission operations requirements and lead requirements validation and verification for spacecraft missions and system-level capability and function Define the automation strategy and lead the development of robust, software-driven methods for mission operations, testing, and data analysis to ensure efficient, repeatable, and reliable spacecraft operation Design, develop, and test flight software sequences and FDIR/telemetry configurations to ensure spacecraft health and fault management through software-driven processes Architect, develop, and test ground software for long-duration operations, including scripting and automation frameworks that make operations robust, hands-off, and scalable across a growing fleet Establish and steward the integration, testing, and maintenance of mission operations tooling and codebases, including CI, version control, and release discipline. Ensure the on-call or shift schedules of operations Author and own interface specifications, CONOPS, contingency procedures, and other operational design documents Lead validation of flight products and procedures against spacecraft simulation tools, including flatsat, HITL, SIL, and digital twins Support AIT teams across multiple spacecraft integrated tests (TVAC, propulsion stack, DITL Provide program and product support to team leads and program managers, and serve as a key technical interface between the NZ and USA engineering teams Represent mission operations in program milestone reviews, design reviews, and readiness gates, and drive continuous improvement through post-mission lessons learned YOU'LL BRING THESE QUALIFICATIONS AS A PRINCIPALSPACECRAFT OPERATIONS ENGINEER: Bachelor's degree in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) 12+ years of direct experience in any of the following: space mission design, satellite subsystems, ground systems, spacecraft command control, or spacecraft operations 5+ years of experience leading teams of engineers through spacecraft missions or related aerospace projects Previous experience in roles such as Mission Lead, Mission Director, Flight Director, or Senior Spacecraft Operations Engineer Previous experience supporting mission operations activities in an on-console or operator-in-the-loop capacity Thorough understanding of key spacecraft subsystems and associated components, including attitude determination and control systems (ADCS), electrical power systems (EPS), space-to-ground communications, command and data handling (C&DH), thermal control systems (TCS), spacecraft propulsion systems, and fault detection, isolation, and recovery (FDIR) Understanding of the space environment, orbital mechanics, and rigid body dynamics 5+ years of direct software development experience (Python/Ruby/C/C++/other high-level languages), covering items such as spacecraft onboard flight scripts, ground scripting and automation, and data manipulation and analysis US citizenship is required due to program requirements Active U.S. Government Secret Security Clearance THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Master's or PhD engineering in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) Prior experience in spacecraft operations Prior experience in satellite system design Prior experience in satellite ground systems Exposure to modern development practices - GIT, CI/CD, cloud infrastructure Proficiency with Agile issue-tracking tools, specifically Jira, for mission task management, status tracking, and bug reporting Software-in-the-Loop (SIL) Testing: Exposure to testing frameworks that simulate software behavior in operational environments. Hardware-in-the-Loop (HIL) Testing: Familiarity with testing frameworks that integrate software and hardware systems. Active TS/SCI U.S. Government Security Clearance This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas Anticipated annual equity grant value is designed around function, level, experience, and other factors; realized value depends on vesting and stock-price performance. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package, giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans (HMO, PPO, and a zero cost HDHP option with a significant HSA company contribution), dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, and a 401(k) retirement plan with company match. Additional perks include subsidized EV charging, onsite fitness centers (where available), discounted gym memberships, complimentary snacks and beverages, 50% employee discount on our popular merch store, and a variety of other employee discounts. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Total Compensation (base and equity) $223,025-$339,400 USD Base Salary $173,300-$259,850 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: . click apply for full job details
10/25/2026
Full time
Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. SPACE SYSTEMS At Rocket Lab, we're not just launching rockets - we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more. Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it's a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space - our world class Space Systems team is empowering some of the boldest and most ambitious space missions PRINCIPAL SPACECRAFT OPERATIONS ENGINEER II- SECRET CLEARANCE Based on site at Rocket Lab's headquarters in Long Beach, CA the PrincipalSpacecraft Operations Engineer is responsible for ensuring the health, safety, and optimal performance of a growing fleet of satellites while meeting mission objectives and SLAs for both commercial and government customers. This includes supporting diverse missions such as LEO constellations, interplanetary exploration, LEO rendezvous, and SDA-related deployments. Your expertise would be critical during commissioning, orbit raising, routine operations, and potentially re-entry phases, ensuring the health and safety of Rocket Lab's expanding fleet. The Spacecraft Operations team works closely with related teams, such as spacecraft design, AIT, flight software, propulsion, GNC, flight dynamics and ground software development to help improve both the ground and satellite-based capabilities over time. The space operations experience at Rocket Lab is unique because you will cover a multitude of roles/positions and responsibilities, with the large majority of the technical products being supplied through the vertical integration/in-house. WHAT YOU'LL GET TO DO: Serve as the program's mission operations technical lead: set the technical direction and strategy for operations, plan and prioritize the work of the mission operations staff, and act as the primary operations point of contact for program-level design decisions and trades Advocate for operability across the program: influence spacecraft and ground architecture upstream so vehicles are designed to be operated safely, efficiently, and autonomously, and push for changes to program design and execution when operational needs demand it Own mission operations requirements and lead requirements validation and verification for spacecraft missions and system-level capability and function Define the automation strategy and lead the development of robust, software-driven methods for mission operations, testing, and data analysis to ensure efficient, repeatable, and reliable spacecraft operation Design, develop, and test flight software sequences and FDIR/telemetry configurations to ensure spacecraft health and fault management through software-driven processes Architect, develop, and test ground software for long-duration operations, including scripting and automation frameworks that make operations robust, hands-off, and scalable across a growing fleet Establish and steward the integration, testing, and maintenance of mission operations tooling and codebases, including CI, version control, and release discipline. Ensure the on-call or shift schedules of operations Author and own interface specifications, CONOPS, contingency procedures, and other operational design documents Lead validation of flight products and procedures against spacecraft simulation tools, including flatsat, HITL, SIL, and digital twins Support AIT teams across multiple spacecraft integrated tests (TVAC, propulsion stack, DITL Provide program and product support to team leads and program managers, and serve as a key technical interface between the NZ and USA engineering teams Represent mission operations in program milestone reviews, design reviews, and readiness gates, and drive continuous improvement through post-mission lessons learned YOU'LL BRING THESE QUALIFICATIONS AS A PRINCIPALSPACECRAFT OPERATIONS ENGINEER: Bachelor's degree in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) 12+ years of direct experience in any of the following: space mission design, satellite subsystems, ground systems, spacecraft command control, or spacecraft operations 5+ years of experience leading teams of engineers through spacecraft missions or related aerospace projects Previous experience in roles such as Mission Lead, Mission Director, Flight Director, or Senior Spacecraft Operations Engineer Previous experience supporting mission operations activities in an on-console or operator-in-the-loop capacity Thorough understanding of key spacecraft subsystems and associated components, including attitude determination and control systems (ADCS), electrical power systems (EPS), space-to-ground communications, command and data handling (C&DH), thermal control systems (TCS), spacecraft propulsion systems, and fault detection, isolation, and recovery (FDIR) Understanding of the space environment, orbital mechanics, and rigid body dynamics 5+ years of direct software development experience (Python/Ruby/C/C++/other high-level languages), covering items such as spacecraft onboard flight scripts, ground scripting and automation, and data manipulation and analysis US citizenship is required due to program requirements Active U.S. Government Secret Security Clearance THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Master's or PhD engineering in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) Prior experience in spacecraft operations Prior experience in satellite system design Prior experience in satellite ground systems Exposure to modern development practices - GIT, CI/CD, cloud infrastructure Proficiency with Agile issue-tracking tools, specifically Jira, for mission task management, status tracking, and bug reporting Software-in-the-Loop (SIL) Testing: Exposure to testing frameworks that simulate software behavior in operational environments. Hardware-in-the-Loop (HIL) Testing: Familiarity with testing frameworks that integrate software and hardware systems. Active TS/SCI U.S. Government Security Clearance This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas Anticipated annual equity grant value is designed around function, level, experience, and other factors; realized value depends on vesting and stock-price performance. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package, giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans (HMO, PPO, and a zero cost HDHP option with a significant HSA company contribution), dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, and a 401(k) retirement plan with company match. Additional perks include subsidized EV charging, onsite fitness centers (where available), discounted gym memberships, complimentary snacks and beverages, 50% employee discount on our popular merch store, and a variety of other employee discounts. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Total Compensation (base and equity) $223,025-$339,400 USD Base Salary $173,300-$259,850 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: . click apply for full job details
ServiceNow Business Analyst
Beacon Hill
Job Description We are partnering with a leading enterprise organization seeking a Cybersecurity Senior Risk Analyst / ServiceNow Business Analyst with deep experience across cybersecurity risk, ServiceNow, business analysis, and enterprise GRC processes. This consultant will serve as a bridge between cybersecurity and risk stakeholders, ServiceNow technical teams, and business partners. The role will focus heavily on requirements gathering, platform enhancements, UAT and defect management, release-cycle coordination, and improving workflows supporting cybersecurity risk programs. Location & Schedule: Lake County, 60064 Onsite 40 hours per week No travel required You will support enterprise cybersecurity risk-management workflows built on ServiceNow, partnering with cross-functional teams across Governance, Risk & Compliance (GRC), vendor risk, business continuity, infrastructure, development, and platform ownership. The position is particularly well suited for someone who understands both the business-analysis side of ServiceNow and the mechanics of taking enhancements, incidents, defects, and user stories through testing and the release lifecycle. Key Responsibilities: Gather, analyze, and document business requirements for cybersecurity risk-management processes and technology solutions. Develop business use cases, user stories, process flows, and functional requirements. Manage enhancement requests and translate business needs into actionable development requirements. Coordinate UAT, including test strategy, test scripts, defect tracking, troubleshooting, and solution validation. Track incidents, defects, enhancements, and testing activities through the ServiceNow release cycle. Partner with developers, GRC teams, platform owners, process owners, and other stakeholders to prioritize and deliver changes. Investigate issues raised by risk and business-continuity stakeholders, review ServiceNow stories, and support root-cause analysis. Analyze existing workflows to identify opportunities to improve efficiency, data quality, automation, and user experience. Support cybersecurity and third-party risk assessments, control evaluations, remediation tracking, and related processes. Support data governance and stewardship activities that improve the integrity, accuracy, and consistency of risk information. Develop metrics, reporting, and dashboards covering risk posture, operational performance, and program effectiveness. Prepare requirements, testing artifacts, process documentation, training materials, and other business and technical documentation. Provide regular status updates to stakeholders and leadership regarding enhancements, testing cycles, obstacles, and work in progress. Support audit, compliance, and regulatory activities by providing appropriate risk-management and system-control documentation. Required Qualifications: 10+ years of experience in cybersecurity risk analysis or a related field. Bachelor's degree in Information Security, Computer Science, IT, Cybersecurity, or a related field, or equivalent experience. Strong ServiceNow knowledge and experience supporting enterprise workflows. Experience with business analysis, including requirements gathering and test-case development. Experience coordinating UAT, testing, defect management, and platform enhancements. Understanding of change-management and release cycles and the ability to follow platform release schedules. Strong analytical, problem-solving, communication, and stakeholder-management skills. Ability to work independently while collaborating effectively across business and technical teams. Nice-to-Have Qualifications: Advanced ServiceNow experience, particularly with GRC, third-party/vendor risk management, or business continuity workflows. ServiceNow Administrator, Developer, Implementer, or related ServiceNow certification. Certified Scrum Master (CSM). PMP, CRISC, CISA, CISM, CISSP, or similar certification. GRC, vendor risk, disaster recovery, or audit experience. Understanding of procurement and risk processes. Knowledge of information-security and risk-control frameworks. Familiarity with ISO 27001, SOC 2, HITRUST, FedRAMP, and ISO 22301. Operational experience with GRC toolsets. What Makes This Role Unique: Combines ServiceNow business analysis with cybersecurity and third-party risk management. Provides ownership across the solution lifecycle, from initial requirements and user stories through testing, defect resolution, release, and ongoing enhancement. Offers significant cross-functional exposure to cybersecurity, risk, compliance, technology, development, infrastructure, and platform teams. Ideal for a curious problem solver who can understand both business needs and ServiceNow capabilities and communicate effectively with technical and non-technical stakeholders. Engagement Details: Contract engagement through December 6, 2027 Potential extension Conversion to a full-time client position is not anticipated at this time. Target start: November 1, 2026 Interview Process: One interview Conducted via Microsoft Teams Interview with the hiring manager Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you bring strong ServiceNow expertise and know how to translate cybersecurity and GRC needs into well-defined requirements, testing strategies, and successful platform enhancements, we encourage you to apply. The client will remain confidential throughout the initial stages of the hiring process.
10/25/2026
Full time
Job Description We are partnering with a leading enterprise organization seeking a Cybersecurity Senior Risk Analyst / ServiceNow Business Analyst with deep experience across cybersecurity risk, ServiceNow, business analysis, and enterprise GRC processes. This consultant will serve as a bridge between cybersecurity and risk stakeholders, ServiceNow technical teams, and business partners. The role will focus heavily on requirements gathering, platform enhancements, UAT and defect management, release-cycle coordination, and improving workflows supporting cybersecurity risk programs. Location & Schedule: Lake County, 60064 Onsite 40 hours per week No travel required You will support enterprise cybersecurity risk-management workflows built on ServiceNow, partnering with cross-functional teams across Governance, Risk & Compliance (GRC), vendor risk, business continuity, infrastructure, development, and platform ownership. The position is particularly well suited for someone who understands both the business-analysis side of ServiceNow and the mechanics of taking enhancements, incidents, defects, and user stories through testing and the release lifecycle. Key Responsibilities: Gather, analyze, and document business requirements for cybersecurity risk-management processes and technology solutions. Develop business use cases, user stories, process flows, and functional requirements. Manage enhancement requests and translate business needs into actionable development requirements. Coordinate UAT, including test strategy, test scripts, defect tracking, troubleshooting, and solution validation. Track incidents, defects, enhancements, and testing activities through the ServiceNow release cycle. Partner with developers, GRC teams, platform owners, process owners, and other stakeholders to prioritize and deliver changes. Investigate issues raised by risk and business-continuity stakeholders, review ServiceNow stories, and support root-cause analysis. Analyze existing workflows to identify opportunities to improve efficiency, data quality, automation, and user experience. Support cybersecurity and third-party risk assessments, control evaluations, remediation tracking, and related processes. Support data governance and stewardship activities that improve the integrity, accuracy, and consistency of risk information. Develop metrics, reporting, and dashboards covering risk posture, operational performance, and program effectiveness. Prepare requirements, testing artifacts, process documentation, training materials, and other business and technical documentation. Provide regular status updates to stakeholders and leadership regarding enhancements, testing cycles, obstacles, and work in progress. Support audit, compliance, and regulatory activities by providing appropriate risk-management and system-control documentation. Required Qualifications: 10+ years of experience in cybersecurity risk analysis or a related field. Bachelor's degree in Information Security, Computer Science, IT, Cybersecurity, or a related field, or equivalent experience. Strong ServiceNow knowledge and experience supporting enterprise workflows. Experience with business analysis, including requirements gathering and test-case development. Experience coordinating UAT, testing, defect management, and platform enhancements. Understanding of change-management and release cycles and the ability to follow platform release schedules. Strong analytical, problem-solving, communication, and stakeholder-management skills. Ability to work independently while collaborating effectively across business and technical teams. Nice-to-Have Qualifications: Advanced ServiceNow experience, particularly with GRC, third-party/vendor risk management, or business continuity workflows. ServiceNow Administrator, Developer, Implementer, or related ServiceNow certification. Certified Scrum Master (CSM). PMP, CRISC, CISA, CISM, CISSP, or similar certification. GRC, vendor risk, disaster recovery, or audit experience. Understanding of procurement and risk processes. Knowledge of information-security and risk-control frameworks. Familiarity with ISO 27001, SOC 2, HITRUST, FedRAMP, and ISO 22301. Operational experience with GRC toolsets. What Makes This Role Unique: Combines ServiceNow business analysis with cybersecurity and third-party risk management. Provides ownership across the solution lifecycle, from initial requirements and user stories through testing, defect resolution, release, and ongoing enhancement. Offers significant cross-functional exposure to cybersecurity, risk, compliance, technology, development, infrastructure, and platform teams. Ideal for a curious problem solver who can understand both business needs and ServiceNow capabilities and communicate effectively with technical and non-technical stakeholders. Engagement Details: Contract engagement through December 6, 2027 Potential extension Conversion to a full-time client position is not anticipated at this time. Target start: November 1, 2026 Interview Process: One interview Conducted via Microsoft Teams Interview with the hiring manager Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you bring strong ServiceNow expertise and know how to translate cybersecurity and GRC needs into well-defined requirements, testing strategies, and successful platform enhancements, we encourage you to apply. The client will remain confidential throughout the initial stages of the hiring process.
Manager, Label Services Analytics -- Business Intelligence
HYBE AMERICAS Nashville, Tennessee
Job Description Location: Santa Monica, New York or Nashville, TN About HYBE Americas HYBE is an entertainment company, global lifestyle platform, and holding company for multiple music labels. It is home to the global girl group KATSEYE and Santos Bravos - the first Latin Pop boy group built using the K-pop methodology - among others, with several new artists in development including projects with Ryan Tedder and under HYBE x Geffen. HYBE builds local subsidiaries to "localize" its K-pop training and production system and develop talent for global releases. HYBE Americas is based in Los Angeles and Mexico City, with additional offices in New York, Miami, Atlanta, and Nashville. Role Overview This is a player-coach role, leading a segment of the Business Intelligence team that supports HYBE's Global Label Services function. You will manage two Data Analysts and own relationship management with key business stakeholders, acting as a thought leader and problem-solving partner, developing and maintaining recurring reporting, and conducting deep analysis labels and business teams rely on for strategy and key decisions. Expect your time to be split between leading and managing your team, and your own hands-on work with our data infrastructure as a senior partner to our label teams. You'll work inside a modern data stack we are actively building, helping shape our semantic layer and BI tools, and partnering closely with data engineering on what gets modeled and how metrics are defined. Fluency in fan culture and how global, modern music companies operate is essential. You should be deeply curious about artists, release and promotion mechanics, and how fandoms drive consumption. You must be able to anticipate which questions matter before a label team asks them. What You'll Do Lead the team Manage, coach, and develop two Data Analysts: set goals, run 1:1s, review their SQL, Python, and dashboards, and give clear, regular feedback. Own the quality bar. Review work before it reaches stakeholders and build QA habits (reconciliation checks, source notes, metric definitions) into the team's routine. Work with our Project Manager to assign work across the two analysts, balancing coverage of the label roster, building depth, and avoiding single points of failure wherever possible. Participate in hiring and onboarding as the team grows. Run Label Services reporting With Project Manager, own intake and prioritization for Global Label Services requests: translate label questions into scoped work, set timelines, and manage stakeholders. Define and maintain the standard set of release and campaign views (streaming, social, and marketing metrics) drawn from internal data and third-party data sources like Luminate, Chartmetric, DSP "for artists" dashboards, social tools (e.g., Supermetrics, Meltwater), and our OpenPlay data. Partner with data engineering to support development of semantic layer, work together to resolve data quality issues at the source rather than in spreadsheets. Hands-on work Own your own projects end-to-end, leveraging your experience and expertise to set the bar for high-quality projects and reporting for the team. Work with analysts to use Python to automate recurring pulls and routine reporting workflows. Take the harder analytical questions yourself, like key campaign and release post-mortems, cross-artist benchmarks, fandom and market comparisons, and turn them into clear business recommendations with context. Partner with label teams Serve as the day-to-day BI point of contact for the Global Label Services team. Present findings to non-technical stakeholders, including senior label leadership, in plain language. Document what the team builds so outputs are discoverable, trusted, and reusable. Required Qualifications Bachelor's degree; 3-5+ years of experience in analytics or business intelligence, ideally in music, entertainment, or media. Experience managing or formally mentoring analysts or interns, including reviewing their technical work. Advanced SQL : complex joins, window functions, and performance-aware queries in a cloud data warehouse (Snowflake, BigQuery, Databricks). Working proficiency in Python for data cleaning and automation. Strong experience building and maintaining dashboards in at least one BI tool (Tableau, Looker, Sigma, or Omni); familiarity with semantic layers or governed metric definitions. Hands-on experience with music data: DSP reporting, Luminate, Chartmetric, or comparable sources, and an understanding of their quirks and limits. Experience at a record label, distributor, or label services company supporting release and marketing teams. Proven ability to prioritize competing requests, and manage stakeholder expectations with grace and tact. Clear written and verbal communication; able to explain data to non-technical and senior audiences. Comfort with ambiguity and a build-in-progress environment. Preferred Qualifications (Pluses, Not Required) Knowledge of the K-pop genre is a plus: major artists, fan culture, and how releases and promotion work in Korea and globally. Korean or Spanish language ability (reading and/or conversational) is a strong plus. Helpful for working with Korean label teams and source material. Familiarity with social analytics platforms and marketing attribution. Experience working across U.S. and other cross-border teams and time zones. Compensation & Benefits Competitive salary based on experience and qualifications. Comprehensive health, dental, and vision insurance. 401(k) with company match. Generous PTO and holiday schedule. Base Salary $110,000 - $140,000 based on location and experience.
10/25/2026
Full time
Job Description Location: Santa Monica, New York or Nashville, TN About HYBE Americas HYBE is an entertainment company, global lifestyle platform, and holding company for multiple music labels. It is home to the global girl group KATSEYE and Santos Bravos - the first Latin Pop boy group built using the K-pop methodology - among others, with several new artists in development including projects with Ryan Tedder and under HYBE x Geffen. HYBE builds local subsidiaries to "localize" its K-pop training and production system and develop talent for global releases. HYBE Americas is based in Los Angeles and Mexico City, with additional offices in New York, Miami, Atlanta, and Nashville. Role Overview This is a player-coach role, leading a segment of the Business Intelligence team that supports HYBE's Global Label Services function. You will manage two Data Analysts and own relationship management with key business stakeholders, acting as a thought leader and problem-solving partner, developing and maintaining recurring reporting, and conducting deep analysis labels and business teams rely on for strategy and key decisions. Expect your time to be split between leading and managing your team, and your own hands-on work with our data infrastructure as a senior partner to our label teams. You'll work inside a modern data stack we are actively building, helping shape our semantic layer and BI tools, and partnering closely with data engineering on what gets modeled and how metrics are defined. Fluency in fan culture and how global, modern music companies operate is essential. You should be deeply curious about artists, release and promotion mechanics, and how fandoms drive consumption. You must be able to anticipate which questions matter before a label team asks them. What You'll Do Lead the team Manage, coach, and develop two Data Analysts: set goals, run 1:1s, review their SQL, Python, and dashboards, and give clear, regular feedback. Own the quality bar. Review work before it reaches stakeholders and build QA habits (reconciliation checks, source notes, metric definitions) into the team's routine. Work with our Project Manager to assign work across the two analysts, balancing coverage of the label roster, building depth, and avoiding single points of failure wherever possible. Participate in hiring and onboarding as the team grows. Run Label Services reporting With Project Manager, own intake and prioritization for Global Label Services requests: translate label questions into scoped work, set timelines, and manage stakeholders. Define and maintain the standard set of release and campaign views (streaming, social, and marketing metrics) drawn from internal data and third-party data sources like Luminate, Chartmetric, DSP "for artists" dashboards, social tools (e.g., Supermetrics, Meltwater), and our OpenPlay data. Partner with data engineering to support development of semantic layer, work together to resolve data quality issues at the source rather than in spreadsheets. Hands-on work Own your own projects end-to-end, leveraging your experience and expertise to set the bar for high-quality projects and reporting for the team. Work with analysts to use Python to automate recurring pulls and routine reporting workflows. Take the harder analytical questions yourself, like key campaign and release post-mortems, cross-artist benchmarks, fandom and market comparisons, and turn them into clear business recommendations with context. Partner with label teams Serve as the day-to-day BI point of contact for the Global Label Services team. Present findings to non-technical stakeholders, including senior label leadership, in plain language. Document what the team builds so outputs are discoverable, trusted, and reusable. Required Qualifications Bachelor's degree; 3-5+ years of experience in analytics or business intelligence, ideally in music, entertainment, or media. Experience managing or formally mentoring analysts or interns, including reviewing their technical work. Advanced SQL : complex joins, window functions, and performance-aware queries in a cloud data warehouse (Snowflake, BigQuery, Databricks). Working proficiency in Python for data cleaning and automation. Strong experience building and maintaining dashboards in at least one BI tool (Tableau, Looker, Sigma, or Omni); familiarity with semantic layers or governed metric definitions. Hands-on experience with music data: DSP reporting, Luminate, Chartmetric, or comparable sources, and an understanding of their quirks and limits. Experience at a record label, distributor, or label services company supporting release and marketing teams. Proven ability to prioritize competing requests, and manage stakeholder expectations with grace and tact. Clear written and verbal communication; able to explain data to non-technical and senior audiences. Comfort with ambiguity and a build-in-progress environment. Preferred Qualifications (Pluses, Not Required) Knowledge of the K-pop genre is a plus: major artists, fan culture, and how releases and promotion work in Korea and globally. Korean or Spanish language ability (reading and/or conversational) is a strong plus. Helpful for working with Korean label teams and source material. Familiarity with social analytics platforms and marketing attribution. Experience working across U.S. and other cross-border teams and time zones. Compensation & Benefits Competitive salary based on experience and qualifications. Comprehensive health, dental, and vision insurance. 401(k) with company match. Generous PTO and holiday schedule. Base Salary $110,000 - $140,000 based on location and experience.
Senior Manager, Change Management
Futran Solutions Miami, Florida
Job Description Position: Senior Manager, Change Management Location: Miami, FL (Hybrid) Focus: Digital & Ecommerce Technology Transformation Role Overview: The organization is bringing its Ecommerce and Digital Mobile App departments together under one unified Product Development Life Cycle (PDLC). This position will lead the people/adoption side of the transformation and drive hands-on adoption of new operating models, delivery practices, tooling and roles. The role will also serve as the change lead for AI-enabled software delivery. Key Responsibilities: Lead organizational change for unified PDLC across Ecommerce and Mobile App engineering. Design and mature a unified technology delivery operating model. Conduct current-state, stakeholder-impact and readiness assessments. Develop change plans using Prosci/ADKAR, Kotter or equivalent. Build communication, training, sponsor and change-champion strategies. Develop a maturity scorecard measuring adoption and delivery health. Lead adoption of AI-assisted coding, AI-powered QA/testing and AI-assisted requirements/design tools. Partner with Engineering, Security and AI Governance teams on responsible AI adoption. Develop role-specific AI training, playbooks and champion networks. Manage organizational impacts including role redesign, skill gaps and employee concerns. Present change strategy and progress to senior executives. Required Qualifications: 8+ years of progressive Organizational Change Management experience. 3+ years in technology, digital or software engineering transformations. Hands-on change management experience. Experience with Prosci/ADKAR, Kotter, LaMarsh or similar methodology. PDLC/SDLC transformation experience. Strong Agile/Scrum/SAFe, CI/CD, DevOps and release-management knowledge. Direct AI enablement/adoption experience. Ability to influence senior technology/business leaders without formal authority. Excellent executive-level communication skills. Bachelor's degree or equivalent practical experience. Preferred: Prosci/CCMP/ACMP certification CSM or SAFe certification Master's degree Change Management Center of Excellence experience AI governance/responsible AI experience Jira/Jira Align, Azure DevOps, Confluence or ServiceNow experience
10/25/2026
Full time
Job Description Position: Senior Manager, Change Management Location: Miami, FL (Hybrid) Focus: Digital & Ecommerce Technology Transformation Role Overview: The organization is bringing its Ecommerce and Digital Mobile App departments together under one unified Product Development Life Cycle (PDLC). This position will lead the people/adoption side of the transformation and drive hands-on adoption of new operating models, delivery practices, tooling and roles. The role will also serve as the change lead for AI-enabled software delivery. Key Responsibilities: Lead organizational change for unified PDLC across Ecommerce and Mobile App engineering. Design and mature a unified technology delivery operating model. Conduct current-state, stakeholder-impact and readiness assessments. Develop change plans using Prosci/ADKAR, Kotter or equivalent. Build communication, training, sponsor and change-champion strategies. Develop a maturity scorecard measuring adoption and delivery health. Lead adoption of AI-assisted coding, AI-powered QA/testing and AI-assisted requirements/design tools. Partner with Engineering, Security and AI Governance teams on responsible AI adoption. Develop role-specific AI training, playbooks and champion networks. Manage organizational impacts including role redesign, skill gaps and employee concerns. Present change strategy and progress to senior executives. Required Qualifications: 8+ years of progressive Organizational Change Management experience. 3+ years in technology, digital or software engineering transformations. Hands-on change management experience. Experience with Prosci/ADKAR, Kotter, LaMarsh or similar methodology. PDLC/SDLC transformation experience. Strong Agile/Scrum/SAFe, CI/CD, DevOps and release-management knowledge. Direct AI enablement/adoption experience. Ability to influence senior technology/business leaders without formal authority. Excellent executive-level communication skills. Bachelor's degree or equivalent practical experience. Preferred: Prosci/CCMP/ACMP certification CSM or SAFe certification Master's degree Change Management Center of Excellence experience AI governance/responsible AI experience Jira/Jira Align, Azure DevOps, Confluence or ServiceNow experience
Salesforce Release Manager - W2 Contract
Covet IT Inc New York, New York
Job Description Job: Salesforce Release Manager Location: Phoenix, AZ/New York, NY /Sunrise, FL (Hybrid Mode) Type: Long term W2 Contract Requirements Experience in a role involving hands-on release management (release management role, RTE role, or engineering role) 1-year full-time Salesforce engineering experience Strong skills with Git and GitHub Workflows Salesforce Programming (Apex, JavaScript) Strong analytical skills + ability to diagnose failures quickly Basic familiarity with Agentic coding and AI tools Willing to occasionally work late nights to assist with releases (hours shifted from daytime - not expected to exceed 40 hours) Nice to have • Phoenix-based Additional note Candidates must pass a tech screen based on the judgment of a reviewing senior engineer. Tech screen will cover sample repo build/deployment issues, investigating/resolving those issues, and explaining/communicating findings.
10/25/2026
Full time
Job Description Job: Salesforce Release Manager Location: Phoenix, AZ/New York, NY /Sunrise, FL (Hybrid Mode) Type: Long term W2 Contract Requirements Experience in a role involving hands-on release management (release management role, RTE role, or engineering role) 1-year full-time Salesforce engineering experience Strong skills with Git and GitHub Workflows Salesforce Programming (Apex, JavaScript) Strong analytical skills + ability to diagnose failures quickly Basic familiarity with Agentic coding and AI tools Willing to occasionally work late nights to assist with releases (hours shifted from daytime - not expected to exceed 40 hours) Nice to have • Phoenix-based Additional note Candidates must pass a tech screen based on the judgment of a reviewing senior engineer. Tech screen will cover sample repo build/deployment issues, investigating/resolving those issues, and explaining/communicating findings.
ServiceNow Product Manager
EDZ Systems Mundelein, Illinois
Job Description Senior Product Manager - ServiceNow Portfolio Onsite - Overland Park, KS or Cary, NC This role serves as a strategic Senior Product Manager accountable for the ServiceNow portfolio product management functions within D&IT Business Systems. The Senior Product Manager owns and continuously improves product management discipline across the ServiceNow portfolio and is Accountable (A of RACI) for portfolio process, intake discipline, prioritization framework, release management governance, roadmap clarity, stakeholder management, value visibility and executive decision readiness. The ideal candidate is a strong product management practitioner who can operate across multiple ServiceNow domains, bring clarity to ambiguous needs, translate strategy into executable work. The candidate will lead the adoption of D&IT's Digital Product Operating Model (DPOM) ways of working, ensuring that application investments are intentionally selected, objectively prioritized, architecturally sound, and continuously measured to deliver enduring business value, not one-off project outputs. Product Management Discipline/Portfolio Accountability Own the ServiceNow portfolio product management discipline, including intake, prioritization, roadmap governance, release management guardrails, stakeholder rhythm, and executive visibility. Define standards for roadmap management, backlog health, prioritization, intake readiness, user story quality, value measurement, release readiness, and stakeholder decision-making. Introduce practical product management tools, templates, and routines aligned to D&IT Product Management ways of working. Partner with D&IT Product Management leadership for mentorship, coaching, and practice alignment. Delegate and guide tactical product execution to Product Owner while remaining Accountable for the portfolio-level process and decision framework. Roadmap Development, Release Governance, and Portfolio Alignment Own and maintain the integrated ServiceNow portfolio roadmap across capability areas, ensuring business strategy, platform health, enterprise priorities, and delivery capacity are visible in one decision view. Translate platform strategy, maturity goals, and roadmap priorities into structured product work. Accountable for roadmap alignment to the ServiceNow platform strategy, governance model, Digital Product Operating Model principles, and measurable business outcomes. Partner with the Director of D&IT Business Systems and Product Leads to identify roadmap dependencies, sequencing risks, and priority conflicts. Maintain visibility into roadmap status, assumptions, blockers, and decision points. Define the portfolio release management approach, including release readiness criteria, sequencing logic, decision gates, stakeholder communications, adoption checkpoints, and post-release value review. Prioritization Model and Backlog Governance Own the portfolio prioritization model and backlog governance standards while the Product Owner remains Responsible for day-to-day backlog grooming and readiness. Partner with Product Leads to ensure backlog items are clear, actionable, and aligned to business value, risk, platform health, and strategic priorities. Set Definition of Ready expectations for refinement, including business need, value statement, acceptance criteria, dependencies, risk, UX impact, release consideration, and measurable outcome. Accountable for value-based prioritization decisions and trade-off facilitation across business value, risk reduction, platform sustainability, user experience, compliance, and delivery capacity. Identify duplicate, stale, unclear, or low-value backlog items and recommend disposition for review with the appropriate Product Owner. Requirements Quality, Decision Readiness, and Portfolio Standards Define the standard for translating business needs into clear, structured requirements and user stories, with tactical drafting and refinement led by the Product Owner. Accountable for consistent quality expectations across business context, acceptance criteria, value rationale, dependencies, release impact, UX expectations, and measurable outcomes. Partner with business stakeholders, Product Leads, architects, developers, and analysts to clarify requirements before work enters delivery. Improve consistency of user story writing and refinement discipline across the ServiceNow portfolio. Help reduce ambiguity between business intent, platform design, and delivery execution. Architecture, Security, Reliability & Scalability Advocacy Partner closely with architecture, platform engineering, and cybersecurity teams to ensure that product roadmaps explicitly include investments that improve: Security posture and compliance System reliability, resilience, and maintainability Scalability and performance aligned to future demand Balance near term feature delivery with intentional investment in foundational quality as required by DPOM's "Secure, Resilient & Scalable" principle. Strategic Operating Cadence and Executive Decision Support Create a portfolio operating cadence that reduces ambiguity, accelerates decisions, and keeps tactical execution aligned without taking over day-to-day backlog work. Own (and create artifacts for) executive-ready materials for roadmap reviews, prioritization forums, release planning, investment decisions, governance checkpoints, and value realization updates. Track open items, decisions, dependencies, risks, and follow-ups across product workstreams. Chair or enable portfolio-level product rituals where strategic decisions, trade-offs, release sequencing, and stakeholder commitments are made visible. Maintain product documentation and ensure decisions are captured and communicated clearly. Stakeholder Management and Enterprise Alignment Accountable for the stakeholder management model across the ServiceNow portfolio, including engagement cadence, expectation setting, prioritization transparency, and decision escalation. Help stakeholders understand how requests move through intake, prioritization, governance, and delivery. Support cross-functional alignment between D&IT Business Systems, Digital Products, security/risk stakeholders, ITSM stakeholders, portfolio stakeholders, and delivery teams. Escalate unresolved prioritization conflicts or decision needs to the Director of D&IT Business Systems. Ensure stakeholder input is captured in a structured way that supports informed decision-making. Governance, Risk, and Product Operating Model Support Accountable for product inputs into the ServiceNow governance model, including prioritization rationale, roadmap implications, release readiness, value hypotheses, risk considerations, and decision options. Ensure work is routed through the appropriate governance path and does not bypass established intake or prioritization practices. Reinforce distinction between product management, capability ownership, technical design, and delivery execution. Partners with Product Leads to ensure product decisions are aligned to governance expectations and platform roadmap priorities. Support dashboard, reporting, and executive visibility needs tied to roadmap progress, backlog health, and product maturity. Metrics Driven Product Management Culture Define and own the portfolio-level metrics model that shows progress, value, adoption, backlog health, release readiness, user experience, platform sustainability, and risk reduction. Support reporting that connects work to business outcomes, platform maturity, operational efficiency, user experience, risk reduction, and modernization goals. Partner with Product Owner to ensure KPI and value realization reporting is consistent across domains. Own executive-ready product updates for leadership review, including decisions needed, trade-offs, risks, blockers, dependencies
10/25/2026
Full time
Job Description Senior Product Manager - ServiceNow Portfolio Onsite - Overland Park, KS or Cary, NC This role serves as a strategic Senior Product Manager accountable for the ServiceNow portfolio product management functions within D&IT Business Systems. The Senior Product Manager owns and continuously improves product management discipline across the ServiceNow portfolio and is Accountable (A of RACI) for portfolio process, intake discipline, prioritization framework, release management governance, roadmap clarity, stakeholder management, value visibility and executive decision readiness. The ideal candidate is a strong product management practitioner who can operate across multiple ServiceNow domains, bring clarity to ambiguous needs, translate strategy into executable work. The candidate will lead the adoption of D&IT's Digital Product Operating Model (DPOM) ways of working, ensuring that application investments are intentionally selected, objectively prioritized, architecturally sound, and continuously measured to deliver enduring business value, not one-off project outputs. Product Management Discipline/Portfolio Accountability Own the ServiceNow portfolio product management discipline, including intake, prioritization, roadmap governance, release management guardrails, stakeholder rhythm, and executive visibility. Define standards for roadmap management, backlog health, prioritization, intake readiness, user story quality, value measurement, release readiness, and stakeholder decision-making. Introduce practical product management tools, templates, and routines aligned to D&IT Product Management ways of working. Partner with D&IT Product Management leadership for mentorship, coaching, and practice alignment. Delegate and guide tactical product execution to Product Owner while remaining Accountable for the portfolio-level process and decision framework. Roadmap Development, Release Governance, and Portfolio Alignment Own and maintain the integrated ServiceNow portfolio roadmap across capability areas, ensuring business strategy, platform health, enterprise priorities, and delivery capacity are visible in one decision view. Translate platform strategy, maturity goals, and roadmap priorities into structured product work. Accountable for roadmap alignment to the ServiceNow platform strategy, governance model, Digital Product Operating Model principles, and measurable business outcomes. Partner with the Director of D&IT Business Systems and Product Leads to identify roadmap dependencies, sequencing risks, and priority conflicts. Maintain visibility into roadmap status, assumptions, blockers, and decision points. Define the portfolio release management approach, including release readiness criteria, sequencing logic, decision gates, stakeholder communications, adoption checkpoints, and post-release value review. Prioritization Model and Backlog Governance Own the portfolio prioritization model and backlog governance standards while the Product Owner remains Responsible for day-to-day backlog grooming and readiness. Partner with Product Leads to ensure backlog items are clear, actionable, and aligned to business value, risk, platform health, and strategic priorities. Set Definition of Ready expectations for refinement, including business need, value statement, acceptance criteria, dependencies, risk, UX impact, release consideration, and measurable outcome. Accountable for value-based prioritization decisions and trade-off facilitation across business value, risk reduction, platform sustainability, user experience, compliance, and delivery capacity. Identify duplicate, stale, unclear, or low-value backlog items and recommend disposition for review with the appropriate Product Owner. Requirements Quality, Decision Readiness, and Portfolio Standards Define the standard for translating business needs into clear, structured requirements and user stories, with tactical drafting and refinement led by the Product Owner. Accountable for consistent quality expectations across business context, acceptance criteria, value rationale, dependencies, release impact, UX expectations, and measurable outcomes. Partner with business stakeholders, Product Leads, architects, developers, and analysts to clarify requirements before work enters delivery. Improve consistency of user story writing and refinement discipline across the ServiceNow portfolio. Help reduce ambiguity between business intent, platform design, and delivery execution. Architecture, Security, Reliability & Scalability Advocacy Partner closely with architecture, platform engineering, and cybersecurity teams to ensure that product roadmaps explicitly include investments that improve: Security posture and compliance System reliability, resilience, and maintainability Scalability and performance aligned to future demand Balance near term feature delivery with intentional investment in foundational quality as required by DPOM's "Secure, Resilient & Scalable" principle. Strategic Operating Cadence and Executive Decision Support Create a portfolio operating cadence that reduces ambiguity, accelerates decisions, and keeps tactical execution aligned without taking over day-to-day backlog work. Own (and create artifacts for) executive-ready materials for roadmap reviews, prioritization forums, release planning, investment decisions, governance checkpoints, and value realization updates. Track open items, decisions, dependencies, risks, and follow-ups across product workstreams. Chair or enable portfolio-level product rituals where strategic decisions, trade-offs, release sequencing, and stakeholder commitments are made visible. Maintain product documentation and ensure decisions are captured and communicated clearly. Stakeholder Management and Enterprise Alignment Accountable for the stakeholder management model across the ServiceNow portfolio, including engagement cadence, expectation setting, prioritization transparency, and decision escalation. Help stakeholders understand how requests move through intake, prioritization, governance, and delivery. Support cross-functional alignment between D&IT Business Systems, Digital Products, security/risk stakeholders, ITSM stakeholders, portfolio stakeholders, and delivery teams. Escalate unresolved prioritization conflicts or decision needs to the Director of D&IT Business Systems. Ensure stakeholder input is captured in a structured way that supports informed decision-making. Governance, Risk, and Product Operating Model Support Accountable for product inputs into the ServiceNow governance model, including prioritization rationale, roadmap implications, release readiness, value hypotheses, risk considerations, and decision options. Ensure work is routed through the appropriate governance path and does not bypass established intake or prioritization practices. Reinforce distinction between product management, capability ownership, technical design, and delivery execution. Partners with Product Leads to ensure product decisions are aligned to governance expectations and platform roadmap priorities. Support dashboard, reporting, and executive visibility needs tied to roadmap progress, backlog health, and product maturity. Metrics Driven Product Management Culture Define and own the portfolio-level metrics model that shows progress, value, adoption, backlog health, release readiness, user experience, platform sustainability, and risk reduction. Support reporting that connects work to business outcomes, platform maturity, operational efficiency, user experience, risk reduction, and modernization goals. Partner with Product Owner to ensure KPI and value realization reporting is consistent across domains. Own executive-ready product updates for leadership review, including decisions needed, trade-offs, risks, blockers, dependencies
SAP Technical Architect
Idexcel Washington, Washington DC
Job Description Job Title: The SAP Technical Architect Location: Washington, DC, Wilmington, DE, Atlanta, GA, Philadelphia, PA Role Overview The SAP Technical Architect - Senior is a subject matter expert in one or several SAP technologies and can have technical management responsibilities. The SAP Technical Architects research and design technology solutions that may span the full spectrum of hardware and software, as it relates to SAP products. They may create prototypes and lead initial development or enhancement efforts and provide recommendations regarding technology. This individual concentrates on SAP solutions to significantly impact the operational effectiveness of the organization or cutting-edge technologies that will drive new business. Provide assistance with escalated support issues, mentor others within technology-related areas, and provide subject matter expertise on project teams. The SAP Technical Architect Senior can assume leadership responsibilities of specific efforts or technical tasks, and guide peers and more junior team members. Key Responsibilities Technical and operational management of systems and resources Based on business needs, investigate, select, install and prototype or pilot SAP solutions. Works on complex tasks, projects or supports issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's knowledge within areas of specialty. Researches and analyzes advanced technology trends in area(s) of expertise. Assesses emerging technologies. Evaluates and may recommend new products or tools for the organization. Assists in cost-benefit and risk analysis. Makes recommendations and influences long-term technology strategy and planning for multiple business units. Works with service providers to ensure their technical solutions are consistent with the enterprise's business strategy and architecture. Serves as escalation point for issues. Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program. Provides technical analyses to help define, assess, and monitor the technical aspects of the program or service. Designs innovative solutions using current and new technologies. Recommends short- term alternatives when appropriate. Troubleshoots existing information systems to identify errors or deficiencies. Brainstorms possible solutions and evaluates alternatives against decision criteria. Assists in the resolution of support issues escalated by operations or development personnel. Works with vendors during the problem resolution process as needed. Provides technical expertise across business functions. Identifies opportunities to improve business processes via new technologies. Deliverables Translation of business and product requirements into technical designs, models and software architecture. Development management Document technical requirements and constraints as basis for architectural decisions. RICEF Technical Design and Data Modeling Support and advise implementation projects by ensuring technical and architectural feasibility, readiness, and compliance. Review design documents to ensure compliance with technical standards and best practices. Proposal and implementation plans of improvements and innovations, development processes, and methodologies. Application design with detailed process flows Level III support for incidents, including Root Cause Analysis Requirements: BS degree in Computer Science, Information Systems, or related field Minimum seven years of experience in Information Technology, including at least five in a technical architect or technical lead role with the SAP technologies specified in the requirement, from the below: o Business Suite (ERP, SRM, SCM, CRM) o SuccessFactors o Ariba and Ariba Network o Solution Manager o SAP Portal Technology o SAP Mobile Technology o HANA Database o HANA Cloud Technology o ABAP o Java Enterprise Edition o Process Integration and Orchestration o Business Process Management o Business Warehouse o SAP authorization concept o Technical data migration o Test methodology and test management o SAP infrastructure High Availability, Disaster Recovery and Cloud strategies Involvement in at least two full cycle SAP implementations of the SAP product being supported Knowledge of change and release management processes Ability to estimate reliably the time, effort, dependencies, and resources required to complete a development task Excellent written and verbal communication skills Experience working in client-focused service delivery environments Knowledge of IT strategies and how they support client business, from a technical advisor standpoint. Ability to conduct research and analysis of complex technologies for at least one area of specialty. Knowledge of technological advances related to subject-matter Skill in making presentations and effectively communicating recommendations to individuals and groups Required Skills & Experience 8+ years in enterprise architecture, IT asset/application portfolio management, or platform engineering, with 3+ years hands-on with SAP LeanIX. Proven experience implementing LeanIX from the ground up in a large, complex enterprise environment. Strong understanding of EA frameworks and practices (TOGAF, business capability modeling, application rationalization, TIME/6R analysis). Hands-on experience with LeanIX meta-model configuration, fact sheets, reports, diagrams, surveys, and the Integration Hub. Proficiency with REST/GraphQL APIs, JSON, and scripting (Python or JavaScript) for integrations and data automation. Experience integrating LeanIX with ServiceNow CMDB and other enterprise systems of record. Demonstrated ability to work directly with EA leaders and stakeholders to shape priorities and roadmaps. Familiarity with Agile/Scrum methodologies and DevOps practices. Excellent problem-solving, facilitation, and communication skills, with the ability to present to senior leadership. Preferred Qualifications MS degree in Computer Science, Information Systems, or related field SAP Technical Certifications Technical experience in release management, software configuration management, and change management
10/25/2026
Full time
Job Description Job Title: The SAP Technical Architect Location: Washington, DC, Wilmington, DE, Atlanta, GA, Philadelphia, PA Role Overview The SAP Technical Architect - Senior is a subject matter expert in one or several SAP technologies and can have technical management responsibilities. The SAP Technical Architects research and design technology solutions that may span the full spectrum of hardware and software, as it relates to SAP products. They may create prototypes and lead initial development or enhancement efforts and provide recommendations regarding technology. This individual concentrates on SAP solutions to significantly impact the operational effectiveness of the organization or cutting-edge technologies that will drive new business. Provide assistance with escalated support issues, mentor others within technology-related areas, and provide subject matter expertise on project teams. The SAP Technical Architect Senior can assume leadership responsibilities of specific efforts or technical tasks, and guide peers and more junior team members. Key Responsibilities Technical and operational management of systems and resources Based on business needs, investigate, select, install and prototype or pilot SAP solutions. Works on complex tasks, projects or supports issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's knowledge within areas of specialty. Researches and analyzes advanced technology trends in area(s) of expertise. Assesses emerging technologies. Evaluates and may recommend new products or tools for the organization. Assists in cost-benefit and risk analysis. Makes recommendations and influences long-term technology strategy and planning for multiple business units. Works with service providers to ensure their technical solutions are consistent with the enterprise's business strategy and architecture. Serves as escalation point for issues. Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program. Provides technical analyses to help define, assess, and monitor the technical aspects of the program or service. Designs innovative solutions using current and new technologies. Recommends short- term alternatives when appropriate. Troubleshoots existing information systems to identify errors or deficiencies. Brainstorms possible solutions and evaluates alternatives against decision criteria. Assists in the resolution of support issues escalated by operations or development personnel. Works with vendors during the problem resolution process as needed. Provides technical expertise across business functions. Identifies opportunities to improve business processes via new technologies. Deliverables Translation of business and product requirements into technical designs, models and software architecture. Development management Document technical requirements and constraints as basis for architectural decisions. RICEF Technical Design and Data Modeling Support and advise implementation projects by ensuring technical and architectural feasibility, readiness, and compliance. Review design documents to ensure compliance with technical standards and best practices. Proposal and implementation plans of improvements and innovations, development processes, and methodologies. Application design with detailed process flows Level III support for incidents, including Root Cause Analysis Requirements: BS degree in Computer Science, Information Systems, or related field Minimum seven years of experience in Information Technology, including at least five in a technical architect or technical lead role with the SAP technologies specified in the requirement, from the below: o Business Suite (ERP, SRM, SCM, CRM) o SuccessFactors o Ariba and Ariba Network o Solution Manager o SAP Portal Technology o SAP Mobile Technology o HANA Database o HANA Cloud Technology o ABAP o Java Enterprise Edition o Process Integration and Orchestration o Business Process Management o Business Warehouse o SAP authorization concept o Technical data migration o Test methodology and test management o SAP infrastructure High Availability, Disaster Recovery and Cloud strategies Involvement in at least two full cycle SAP implementations of the SAP product being supported Knowledge of change and release management processes Ability to estimate reliably the time, effort, dependencies, and resources required to complete a development task Excellent written and verbal communication skills Experience working in client-focused service delivery environments Knowledge of IT strategies and how they support client business, from a technical advisor standpoint. Ability to conduct research and analysis of complex technologies for at least one area of specialty. Knowledge of technological advances related to subject-matter Skill in making presentations and effectively communicating recommendations to individuals and groups Required Skills & Experience 8+ years in enterprise architecture, IT asset/application portfolio management, or platform engineering, with 3+ years hands-on with SAP LeanIX. Proven experience implementing LeanIX from the ground up in a large, complex enterprise environment. Strong understanding of EA frameworks and practices (TOGAF, business capability modeling, application rationalization, TIME/6R analysis). Hands-on experience with LeanIX meta-model configuration, fact sheets, reports, diagrams, surveys, and the Integration Hub. Proficiency with REST/GraphQL APIs, JSON, and scripting (Python or JavaScript) for integrations and data automation. Experience integrating LeanIX with ServiceNow CMDB and other enterprise systems of record. Demonstrated ability to work directly with EA leaders and stakeholders to shape priorities and roadmaps. Familiarity with Agile/Scrum methodologies and DevOps practices. Excellent problem-solving, facilitation, and communication skills, with the ability to present to senior leadership. Preferred Qualifications MS degree in Computer Science, Information Systems, or related field SAP Technical Certifications Technical experience in release management, software configuration management, and change management
SAP Technical Architect
Idexcel Mundelein, Illinois
Job Description Job Title: SAP Technical Architect Location: Washington, DC, Wilmington, DE, Atlanta, GA, Philadelphia, PA Duration: Long term Role Overview SAP Technical Architect - Senior is a subject matter expert in one or several SAP technologies and can have technical management responsibilities. The SAP Technical Architects research and design technology solutions that may span the full spectrum of hardware and software, as it relates to SAP products. They may create prototypes and lead initial development or enhancement efforts and provide recommendations regarding technology. This individual concentrates on SAP solutions to significantly impact the operational effectiveness of the organization or cutting-edge technologies that will drive new business. Provide assistance with escalated support issues, mentor others within technology-related areas, and provide subject matter expertise on project teams. The SAP Technical Architect Senior can assume leadership responsibilities of specific efforts or technical tasks, and guide peers and more junior team members. Key Responsibilities Technical and operational management of systems and resources Based on business needs, investigate, select, install and prototype or pilot SAP solutions. Works on complex tasks, projects or supports issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's knowledge within areas of specialty. Researches and analyzes advanced technology trends in area(s) of expertise. Assesses emerging technologies. Evaluates and may recommend new products or tools for the organization. Assists in cost-benefit and risk analysis. Makes recommendations and influences long-term technology strategy and planning for multiple business units. Works with service providers to ensure their technical solutions are consistent with the enterprise's business strategy and architecture. Serves as escalation point for issues. Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program. Provides technical analyses to help define, assess, and monitor the technical aspects of the program or service. Designs innovative solutions using current and new technologies. Recommends short- term alternatives when appropriate. Troubleshoots existing information systems to identify errors or deficiencies. Brainstorms possible solutions and evaluates alternatives against decision criteria. Assists in the resolution of support issues escalated by operations or development personnel. Works with vendors during the problem resolution process as needed. Provides technical expertise across business functions. Identifies opportunities to improve business processes via new technologies. Deliverables Translation of business and product requirements into technical designs, models and software architecture. Development management Document technical requirements and constraints as basis for architectural decisions. RICEF Technical Design and Data Modeling Support and advise implementation projects by ensuring technical and architectural feasibility, readiness, and compliance. Review design documents to ensure compliance with technical standards and best practices. Proposal and implementation plans of improvements and innovations, development processes, and methodologies. Application design with detailed process flows Level III support for incidents, including Root Cause Analysis Requirements: BS degree in Computer Science, Information Systems, or related field Minimum seven years of experience in Information Technology, including at least five in a technical architect or technical lead role with the SAP technologies specified in the requirement, from the below: Business Suite (ERP, SRM, SCM, CRM) SuccessFactors Ariba and Ariba Network Solution Manager SAP Portal Technology SAP Mobile Technology HANA Database HANA Cloud Technology ABAP Java Enterprise Edition Process Integration and Orchestration Business Process Management Business Warehouse SAP authorization concept Technical data migration Test methodology and test management SAP infrastructure High Availability, Disaster Recovery and Cloud strategies Involvement in at least two full cycle SAP implementations of the SAP product being supported Knowledge of change and release management processes Ability to estimate reliably the time, effort, dependencies, and resources required to complete a development task Excellent written and verbal communication skills Experience working in client-focused service delivery environments Knowledge of IT strategies and how they support client business, from a technical advisor standpoint. Ability to conduct research and analysis of complex technologies for at least one area of specialty. Knowledge of technological advances related to subject-matter Skill in making presentations and effectively communicating recommendations to individuals and groups Required Skills & Experience 8+ years in enterprise architecture, IT asset/application portfolio management, or platform engineering, with 3+ years hands-on with SAP LeanIX. Proven experience implementing LeanIX from the ground up in a large, complex enterprise environment. Strong understanding of EA frameworks and practices (TOGAF, business capability modeling, application rationalization, TIME/6R analysis). Hands-on experience with LeanIX meta-model configuration, fact sheets, reports, diagrams, surveys, and the Integration Hub. Proficiency with REST/GraphQL APIs, JSON, and scripting (Python or JavaScript) for integrations and data automation. Experience integrating LeanIX with ServiceNow CMDB and other enterprise systems of record. Demonstrated ability to work directly with EA leaders and stakeholders to shape priorities and roadmaps. Familiarity with Agile/Scrum methodologies and DevOps practices. Excellent problem-solving, facilitation, and communication skills, with the ability to present to senior leadership. Preferred Qualifications MS degree in Computer Science, Information Systems, or related field SAP Technical Certifications Technical experience in release management, software configuration management, and change management
10/25/2026
Full time
Job Description Job Title: SAP Technical Architect Location: Washington, DC, Wilmington, DE, Atlanta, GA, Philadelphia, PA Duration: Long term Role Overview SAP Technical Architect - Senior is a subject matter expert in one or several SAP technologies and can have technical management responsibilities. The SAP Technical Architects research and design technology solutions that may span the full spectrum of hardware and software, as it relates to SAP products. They may create prototypes and lead initial development or enhancement efforts and provide recommendations regarding technology. This individual concentrates on SAP solutions to significantly impact the operational effectiveness of the organization or cutting-edge technologies that will drive new business. Provide assistance with escalated support issues, mentor others within technology-related areas, and provide subject matter expertise on project teams. The SAP Technical Architect Senior can assume leadership responsibilities of specific efforts or technical tasks, and guide peers and more junior team members. Key Responsibilities Technical and operational management of systems and resources Based on business needs, investigate, select, install and prototype or pilot SAP solutions. Works on complex tasks, projects or supports issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's knowledge within areas of specialty. Researches and analyzes advanced technology trends in area(s) of expertise. Assesses emerging technologies. Evaluates and may recommend new products or tools for the organization. Assists in cost-benefit and risk analysis. Makes recommendations and influences long-term technology strategy and planning for multiple business units. Works with service providers to ensure their technical solutions are consistent with the enterprise's business strategy and architecture. Serves as escalation point for issues. Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program. Provides technical analyses to help define, assess, and monitor the technical aspects of the program or service. Designs innovative solutions using current and new technologies. Recommends short- term alternatives when appropriate. Troubleshoots existing information systems to identify errors or deficiencies. Brainstorms possible solutions and evaluates alternatives against decision criteria. Assists in the resolution of support issues escalated by operations or development personnel. Works with vendors during the problem resolution process as needed. Provides technical expertise across business functions. Identifies opportunities to improve business processes via new technologies. Deliverables Translation of business and product requirements into technical designs, models and software architecture. Development management Document technical requirements and constraints as basis for architectural decisions. RICEF Technical Design and Data Modeling Support and advise implementation projects by ensuring technical and architectural feasibility, readiness, and compliance. Review design documents to ensure compliance with technical standards and best practices. Proposal and implementation plans of improvements and innovations, development processes, and methodologies. Application design with detailed process flows Level III support for incidents, including Root Cause Analysis Requirements: BS degree in Computer Science, Information Systems, or related field Minimum seven years of experience in Information Technology, including at least five in a technical architect or technical lead role with the SAP technologies specified in the requirement, from the below: Business Suite (ERP, SRM, SCM, CRM) SuccessFactors Ariba and Ariba Network Solution Manager SAP Portal Technology SAP Mobile Technology HANA Database HANA Cloud Technology ABAP Java Enterprise Edition Process Integration and Orchestration Business Process Management Business Warehouse SAP authorization concept Technical data migration Test methodology and test management SAP infrastructure High Availability, Disaster Recovery and Cloud strategies Involvement in at least two full cycle SAP implementations of the SAP product being supported Knowledge of change and release management processes Ability to estimate reliably the time, effort, dependencies, and resources required to complete a development task Excellent written and verbal communication skills Experience working in client-focused service delivery environments Knowledge of IT strategies and how they support client business, from a technical advisor standpoint. Ability to conduct research and analysis of complex technologies for at least one area of specialty. Knowledge of technological advances related to subject-matter Skill in making presentations and effectively communicating recommendations to individuals and groups Required Skills & Experience 8+ years in enterprise architecture, IT asset/application portfolio management, or platform engineering, with 3+ years hands-on with SAP LeanIX. Proven experience implementing LeanIX from the ground up in a large, complex enterprise environment. Strong understanding of EA frameworks and practices (TOGAF, business capability modeling, application rationalization, TIME/6R analysis). Hands-on experience with LeanIX meta-model configuration, fact sheets, reports, diagrams, surveys, and the Integration Hub. Proficiency with REST/GraphQL APIs, JSON, and scripting (Python or JavaScript) for integrations and data automation. Experience integrating LeanIX with ServiceNow CMDB and other enterprise systems of record. Demonstrated ability to work directly with EA leaders and stakeholders to shape priorities and roadmaps. Familiarity with Agile/Scrum methodologies and DevOps practices. Excellent problem-solving, facilitation, and communication skills, with the ability to present to senior leadership. Preferred Qualifications MS degree in Computer Science, Information Systems, or related field SAP Technical Certifications Technical experience in release management, software configuration management, and change management
ServiceNow Business Analyst
Beacon Hill
Job Description We are partnering with a leading enterprise organization seeking a Cybersecurity Senior Risk Analyst / ServiceNow Business Analyst with deep experience across cybersecurity risk, ServiceNow, business analysis, and enterprise GRC processes. This consultant will serve as a bridge between cybersecurity and risk stakeholders, ServiceNow technical teams, and business partners. The role will focus heavily on requirements gathering, platform enhancements, UAT and defect management, release-cycle coordination, and improving workflows supporting cybersecurity risk programs. Location & Schedule: Lake County, 60064 Onsite 40 hours per week No travel required You will support enterprise cybersecurity risk-management workflows built on ServiceNow, partnering with cross-functional teams across Governance, Risk & Compliance (GRC), vendor risk, business continuity, infrastructure, development, and platform ownership. The position is particularly well suited for someone who understands both the business-analysis side of ServiceNow and the mechanics of taking enhancements, incidents, defects, and user stories through testing and the release lifecycle. Key Responsibilities: Gather, analyze, and document business requirements for cybersecurity risk-management processes and technology solutions. Develop business use cases, user stories, process flows, and functional requirements. Manage enhancement requests and translate business needs into actionable development requirements. Coordinate UAT, including test strategy, test scripts, defect tracking, troubleshooting, and solution validation. Track incidents, defects, enhancements, and testing activities through the ServiceNow release cycle. Partner with developers, GRC teams, platform owners, process owners, and other stakeholders to prioritize and deliver changes. Investigate issues raised by risk and business-continuity stakeholders, review ServiceNow stories, and support root-cause analysis. Analyze existing workflows to identify opportunities to improve efficiency, data quality, automation, and user experience. Support cybersecurity and third-party risk assessments, control evaluations, remediation tracking, and related processes. Support data governance and stewardship activities that improve the integrity, accuracy, and consistency of risk information. Develop metrics, reporting, and dashboards covering risk posture, operational performance, and program effectiveness. Prepare requirements, testing artifacts, process documentation, training materials, and other business and technical documentation. Provide regular status updates to stakeholders and leadership regarding enhancements, testing cycles, obstacles, and work in progress. Support audit, compliance, and regulatory activities by providing appropriate risk-management and system-control documentation. Required Qualifications: 10+ years of experience in cybersecurity risk analysis or a related field. Bachelor's degree in Information Security, Computer Science, IT, Cybersecurity, or a related field, or equivalent experience. Strong ServiceNow knowledge and experience supporting enterprise workflows. Experience with business analysis, including requirements gathering and test-case development. Experience coordinating UAT, testing, defect management, and platform enhancements. Understanding of change-management and release cycles and the ability to follow platform release schedules. Strong analytical, problem-solving, communication, and stakeholder-management skills. Ability to work independently while collaborating effectively across business and technical teams. Nice-to-Have Qualifications: Advanced ServiceNow experience, particularly with GRC, third-party/vendor risk management, or business continuity workflows. ServiceNow Administrator, Developer, Implementer, or related ServiceNow certification. Certified Scrum Master (CSM). PMP, CRISC, CISA, CISM, CISSP, or similar certification. GRC, vendor risk, disaster recovery, or audit experience. Understanding of procurement and risk processes. Knowledge of information-security and risk-control frameworks. Familiarity with ISO 27001, SOC 2, HITRUST, FedRAMP, and ISO 22301. Operational experience with GRC toolsets. What Makes This Role Unique: Combines ServiceNow business analysis with cybersecurity and third-party risk management. Provides ownership across the solution lifecycle, from initial requirements and user stories through testing, defect resolution, release, and ongoing enhancement. Offers significant cross-functional exposure to cybersecurity, risk, compliance, technology, development, infrastructure, and platform teams. Ideal for a curious problem solver who can understand both business needs and ServiceNow capabilities and communicate effectively with technical and non-technical stakeholders. Engagement Details: Contract engagement through December 6, 2027 Potential extension Conversion to a full-time client position is not anticipated at this time. Target start: November 1, 2026 Interview Process: One interview Conducted via Microsoft Teams Interview with the hiring manager Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you bring strong ServiceNow expertise and know how to translate cybersecurity and GRC needs into well-defined requirements, testing strategies, and successful platform enhancements, we encourage you to apply. The client will remain confidential throughout the initial stages of the hiring process.
10/25/2026
Full time
Job Description We are partnering with a leading enterprise organization seeking a Cybersecurity Senior Risk Analyst / ServiceNow Business Analyst with deep experience across cybersecurity risk, ServiceNow, business analysis, and enterprise GRC processes. This consultant will serve as a bridge between cybersecurity and risk stakeholders, ServiceNow technical teams, and business partners. The role will focus heavily on requirements gathering, platform enhancements, UAT and defect management, release-cycle coordination, and improving workflows supporting cybersecurity risk programs. Location & Schedule: Lake County, 60064 Onsite 40 hours per week No travel required You will support enterprise cybersecurity risk-management workflows built on ServiceNow, partnering with cross-functional teams across Governance, Risk & Compliance (GRC), vendor risk, business continuity, infrastructure, development, and platform ownership. The position is particularly well suited for someone who understands both the business-analysis side of ServiceNow and the mechanics of taking enhancements, incidents, defects, and user stories through testing and the release lifecycle. Key Responsibilities: Gather, analyze, and document business requirements for cybersecurity risk-management processes and technology solutions. Develop business use cases, user stories, process flows, and functional requirements. Manage enhancement requests and translate business needs into actionable development requirements. Coordinate UAT, including test strategy, test scripts, defect tracking, troubleshooting, and solution validation. Track incidents, defects, enhancements, and testing activities through the ServiceNow release cycle. Partner with developers, GRC teams, platform owners, process owners, and other stakeholders to prioritize and deliver changes. Investigate issues raised by risk and business-continuity stakeholders, review ServiceNow stories, and support root-cause analysis. Analyze existing workflows to identify opportunities to improve efficiency, data quality, automation, and user experience. Support cybersecurity and third-party risk assessments, control evaluations, remediation tracking, and related processes. Support data governance and stewardship activities that improve the integrity, accuracy, and consistency of risk information. Develop metrics, reporting, and dashboards covering risk posture, operational performance, and program effectiveness. Prepare requirements, testing artifacts, process documentation, training materials, and other business and technical documentation. Provide regular status updates to stakeholders and leadership regarding enhancements, testing cycles, obstacles, and work in progress. Support audit, compliance, and regulatory activities by providing appropriate risk-management and system-control documentation. Required Qualifications: 10+ years of experience in cybersecurity risk analysis or a related field. Bachelor's degree in Information Security, Computer Science, IT, Cybersecurity, or a related field, or equivalent experience. Strong ServiceNow knowledge and experience supporting enterprise workflows. Experience with business analysis, including requirements gathering and test-case development. Experience coordinating UAT, testing, defect management, and platform enhancements. Understanding of change-management and release cycles and the ability to follow platform release schedules. Strong analytical, problem-solving, communication, and stakeholder-management skills. Ability to work independently while collaborating effectively across business and technical teams. Nice-to-Have Qualifications: Advanced ServiceNow experience, particularly with GRC, third-party/vendor risk management, or business continuity workflows. ServiceNow Administrator, Developer, Implementer, or related ServiceNow certification. Certified Scrum Master (CSM). PMP, CRISC, CISA, CISM, CISSP, or similar certification. GRC, vendor risk, disaster recovery, or audit experience. Understanding of procurement and risk processes. Knowledge of information-security and risk-control frameworks. Familiarity with ISO 27001, SOC 2, HITRUST, FedRAMP, and ISO 22301. Operational experience with GRC toolsets. What Makes This Role Unique: Combines ServiceNow business analysis with cybersecurity and third-party risk management. Provides ownership across the solution lifecycle, from initial requirements and user stories through testing, defect resolution, release, and ongoing enhancement. Offers significant cross-functional exposure to cybersecurity, risk, compliance, technology, development, infrastructure, and platform teams. Ideal for a curious problem solver who can understand both business needs and ServiceNow capabilities and communicate effectively with technical and non-technical stakeholders. Engagement Details: Contract engagement through December 6, 2027 Potential extension Conversion to a full-time client position is not anticipated at this time. Target start: November 1, 2026 Interview Process: One interview Conducted via Microsoft Teams Interview with the hiring manager Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you bring strong ServiceNow expertise and know how to translate cybersecurity and GRC needs into well-defined requirements, testing strategies, and successful platform enhancements, we encourage you to apply. The client will remain confidential throughout the initial stages of the hiring process.
Manager, Label Services Analytics -- Business Intelligence
HYBE AMERICAS Nashville, Tennessee
Job Description Location: Santa Monica, New York or Nashville, TN About HYBE Americas HYBE is an entertainment company, global lifestyle platform, and holding company for multiple music labels. It is home to the global girl group KATSEYE and Santos Bravos - the first Latin Pop boy group built using the K-pop methodology - among others, with several new artists in development including projects with Ryan Tedder and under HYBE x Geffen. HYBE builds local subsidiaries to "localize" its K-pop training and production system and develop talent for global releases. HYBE Americas is based in Los Angeles and Mexico City, with additional offices in New York, Miami, Atlanta, and Nashville. Role Overview This is a player-coach role, leading a segment of the Business Intelligence team that supports HYBE's Global Label Services function. You will manage two Data Analysts and own relationship management with key business stakeholders, acting as a thought leader and problem-solving partner, developing and maintaining recurring reporting, and conducting deep analysis labels and business teams rely on for strategy and key decisions. Expect your time to be split between leading and managing your team, and your own hands-on work with our data infrastructure as a senior partner to our label teams. You'll work inside a modern data stack we are actively building, helping shape our semantic layer and BI tools, and partnering closely with data engineering on what gets modeled and how metrics are defined. Fluency in fan culture and how global, modern music companies operate is essential. You should be deeply curious about artists, release and promotion mechanics, and how fandoms drive consumption. You must be able to anticipate which questions matter before a label team asks them. What You'll Do Lead the team Manage, coach, and develop two Data Analysts: set goals, run 1:1s, review their SQL, Python, and dashboards, and give clear, regular feedback. Own the quality bar. Review work before it reaches stakeholders and build QA habits (reconciliation checks, source notes, metric definitions) into the team's routine. Work with our Project Manager to assign work across the two analysts, balancing coverage of the label roster, building depth, and avoiding single points of failure wherever possible. Participate in hiring and onboarding as the team grows. Run Label Services reporting With Project Manager, own intake and prioritization for Global Label Services requests: translate label questions into scoped work, set timelines, and manage stakeholders. Define and maintain the standard set of release and campaign views (streaming, social, and marketing metrics) drawn from internal data and third-party data sources like Luminate, Chartmetric, DSP "for artists" dashboards, social tools (e.g., Supermetrics, Meltwater), and our OpenPlay data. Partner with data engineering to support development of semantic layer, work together to resolve data quality issues at the source rather than in spreadsheets. Hands-on work Own your own projects end-to-end, leveraging your experience and expertise to set the bar for high-quality projects and reporting for the team. Work with analysts to use Python to automate recurring pulls and routine reporting workflows. Take the harder analytical questions yourself, like key campaign and release post-mortems, cross-artist benchmarks, fandom and market comparisons, and turn them into clear business recommendations with context. Partner with label teams Serve as the day-to-day BI point of contact for the Global Label Services team. Present findings to non-technical stakeholders, including senior label leadership, in plain language. Document what the team builds so outputs are discoverable, trusted, and reusable. Required Qualifications Bachelor's degree; 3-5+ years of experience in analytics or business intelligence, ideally in music, entertainment, or media. Experience managing or formally mentoring analysts or interns, including reviewing their technical work. Advanced SQL : complex joins, window functions, and performance-aware queries in a cloud data warehouse (Snowflake, BigQuery, Databricks). Working proficiency in Python for data cleaning and automation. Strong experience building and maintaining dashboards in at least one BI tool (Tableau, Looker, Sigma, or Omni); familiarity with semantic layers or governed metric definitions. Hands-on experience with music data: DSP reporting, Luminate, Chartmetric, or comparable sources, and an understanding of their quirks and limits. Experience at a record label, distributor, or label services company supporting release and marketing teams. Proven ability to prioritize competing requests, and manage stakeholder expectations with grace and tact. Clear written and verbal communication; able to explain data to non-technical and senior audiences. Comfort with ambiguity and a build-in-progress environment. Preferred Qualifications (Pluses, Not Required) Knowledge of the K-pop genre is a plus: major artists, fan culture, and how releases and promotion work in Korea and globally. Korean or Spanish language ability (reading and/or conversational) is a strong plus. Helpful for working with Korean label teams and source material. Familiarity with social analytics platforms and marketing attribution. Experience working across U.S. and other cross-border teams and time zones. Compensation & Benefits Competitive salary based on experience and qualifications. Comprehensive health, dental, and vision insurance. 401(k) with company match. Generous PTO and holiday schedule. Base Salary $110,000 - $140,000 based on location and experience.
10/25/2026
Full time
Job Description Location: Santa Monica, New York or Nashville, TN About HYBE Americas HYBE is an entertainment company, global lifestyle platform, and holding company for multiple music labels. It is home to the global girl group KATSEYE and Santos Bravos - the first Latin Pop boy group built using the K-pop methodology - among others, with several new artists in development including projects with Ryan Tedder and under HYBE x Geffen. HYBE builds local subsidiaries to "localize" its K-pop training and production system and develop talent for global releases. HYBE Americas is based in Los Angeles and Mexico City, with additional offices in New York, Miami, Atlanta, and Nashville. Role Overview This is a player-coach role, leading a segment of the Business Intelligence team that supports HYBE's Global Label Services function. You will manage two Data Analysts and own relationship management with key business stakeholders, acting as a thought leader and problem-solving partner, developing and maintaining recurring reporting, and conducting deep analysis labels and business teams rely on for strategy and key decisions. Expect your time to be split between leading and managing your team, and your own hands-on work with our data infrastructure as a senior partner to our label teams. You'll work inside a modern data stack we are actively building, helping shape our semantic layer and BI tools, and partnering closely with data engineering on what gets modeled and how metrics are defined. Fluency in fan culture and how global, modern music companies operate is essential. You should be deeply curious about artists, release and promotion mechanics, and how fandoms drive consumption. You must be able to anticipate which questions matter before a label team asks them. What You'll Do Lead the team Manage, coach, and develop two Data Analysts: set goals, run 1:1s, review their SQL, Python, and dashboards, and give clear, regular feedback. Own the quality bar. Review work before it reaches stakeholders and build QA habits (reconciliation checks, source notes, metric definitions) into the team's routine. Work with our Project Manager to assign work across the two analysts, balancing coverage of the label roster, building depth, and avoiding single points of failure wherever possible. Participate in hiring and onboarding as the team grows. Run Label Services reporting With Project Manager, own intake and prioritization for Global Label Services requests: translate label questions into scoped work, set timelines, and manage stakeholders. Define and maintain the standard set of release and campaign views (streaming, social, and marketing metrics) drawn from internal data and third-party data sources like Luminate, Chartmetric, DSP "for artists" dashboards, social tools (e.g., Supermetrics, Meltwater), and our OpenPlay data. Partner with data engineering to support development of semantic layer, work together to resolve data quality issues at the source rather than in spreadsheets. Hands-on work Own your own projects end-to-end, leveraging your experience and expertise to set the bar for high-quality projects and reporting for the team. Work with analysts to use Python to automate recurring pulls and routine reporting workflows. Take the harder analytical questions yourself, like key campaign and release post-mortems, cross-artist benchmarks, fandom and market comparisons, and turn them into clear business recommendations with context. Partner with label teams Serve as the day-to-day BI point of contact for the Global Label Services team. Present findings to non-technical stakeholders, including senior label leadership, in plain language. Document what the team builds so outputs are discoverable, trusted, and reusable. Required Qualifications Bachelor's degree; 3-5+ years of experience in analytics or business intelligence, ideally in music, entertainment, or media. Experience managing or formally mentoring analysts or interns, including reviewing their technical work. Advanced SQL : complex joins, window functions, and performance-aware queries in a cloud data warehouse (Snowflake, BigQuery, Databricks). Working proficiency in Python for data cleaning and automation. Strong experience building and maintaining dashboards in at least one BI tool (Tableau, Looker, Sigma, or Omni); familiarity with semantic layers or governed metric definitions. Hands-on experience with music data: DSP reporting, Luminate, Chartmetric, or comparable sources, and an understanding of their quirks and limits. Experience at a record label, distributor, or label services company supporting release and marketing teams. Proven ability to prioritize competing requests, and manage stakeholder expectations with grace and tact. Clear written and verbal communication; able to explain data to non-technical and senior audiences. Comfort with ambiguity and a build-in-progress environment. Preferred Qualifications (Pluses, Not Required) Knowledge of the K-pop genre is a plus: major artists, fan culture, and how releases and promotion work in Korea and globally. Korean or Spanish language ability (reading and/or conversational) is a strong plus. Helpful for working with Korean label teams and source material. Familiarity with social analytics platforms and marketing attribution. Experience working across U.S. and other cross-border teams and time zones. Compensation & Benefits Competitive salary based on experience and qualifications. Comprehensive health, dental, and vision insurance. 401(k) with company match. Generous PTO and holiday schedule. Base Salary $110,000 - $140,000 based on location and experience.
Technical Business Analyst
Atlas Search Mundelein, Illinois
Job Description We are working with a leading alternative asset manager seeking a well-rounded Technical Business Analyst to focus on system enhancement delivery, management, and support. The ideal candidate has strong problem-solving and troubleshooting skills, can work independently, and communicates clearly with both business and technology stakeholders. Primary Responsibilities Provide first-line IT support for Regulatory Compliance and Legal business systems Run daily checks on automated feeds; identify and resolve errors Assist business users with troubleshooting reports and identifying data issues Deliver process and technology solutions aimed at increasing Regulatory Compliance and Legal process efficiency Collect, review, and document business needs, requirements, user documentation, and process flows; coordinate design reviews; serve as a liaison between technology and business units Perform complex analysis projects and clearly articulate and present solutions, rationale, issues, and trade-offs Provide technical developers with the documentation needed to perform application builds and customizations Perform data analysis and profiling activities; identify and resolve data gap and quality issues Collaborate with data source and target system owners and subject matter experts (SMEs) to identify appropriate data resources Perform application configuration and manage system releases/upgrades Develop and execute QA/test scripts Qualifications Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field (or equivalent combination of education and experience) Minimum of 3 years of experience as a Business Analyst within a financial institution Demonstrated experience gathering, documenting, and translating business requirements into functional/technical specifications Strong problem-solving, analytical, and troubleshooting skills, with the ability to work independently and manage competing priorities Excellent verbal and written communication skills, with the ability to liaise effectively between business and technology teams Ability to produce clear documentation (process flows, user guides, technical requirements) for both business and technical audiences
10/25/2026
Full time
Job Description We are working with a leading alternative asset manager seeking a well-rounded Technical Business Analyst to focus on system enhancement delivery, management, and support. The ideal candidate has strong problem-solving and troubleshooting skills, can work independently, and communicates clearly with both business and technology stakeholders. Primary Responsibilities Provide first-line IT support for Regulatory Compliance and Legal business systems Run daily checks on automated feeds; identify and resolve errors Assist business users with troubleshooting reports and identifying data issues Deliver process and technology solutions aimed at increasing Regulatory Compliance and Legal process efficiency Collect, review, and document business needs, requirements, user documentation, and process flows; coordinate design reviews; serve as a liaison between technology and business units Perform complex analysis projects and clearly articulate and present solutions, rationale, issues, and trade-offs Provide technical developers with the documentation needed to perform application builds and customizations Perform data analysis and profiling activities; identify and resolve data gap and quality issues Collaborate with data source and target system owners and subject matter experts (SMEs) to identify appropriate data resources Perform application configuration and manage system releases/upgrades Develop and execute QA/test scripts Qualifications Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field (or equivalent combination of education and experience) Minimum of 3 years of experience as a Business Analyst within a financial institution Demonstrated experience gathering, documenting, and translating business requirements into functional/technical specifications Strong problem-solving, analytical, and troubleshooting skills, with the ability to work independently and manage competing priorities Excellent verbal and written communication skills, with the ability to liaise effectively between business and technology teams Ability to produce clear documentation (process flows, user guides, technical requirements) for both business and technical audiences
Pega LBA
Cinergy Technology Inc Trenton, New Jersey
Job Description The LBA will lead multiple teams consisting of developers, subject experts and stakeholders to convert the business requirements, process flow, use cases and the supporting integration documents into a fully functional application that meets user needs. Must have a PEGA Business Architect certification and 4 years Post Certification experience. Note: Local candidate REQUIRED that can work a Hybrid Schedule; 3 Days Remote, 2 Days On-Site Summary Pega Lead Business Architect will act as a liaison between the business users, stakeholders and technologists. This individual will be responsible to work with Lead System Architect and Leadership team jointly charting business and technical strategies. This position will have the opportunity to exercise a variety of skill sets while participating in software development and systems integration projects for a wide variety of users and stakeholders. The ideal candidate will have a strong background in requirements gathering, tracking, and analysis with an ability to communicate the information to both technical and non-technical professionals. The primary function of this position will involve the evaluation of user needs and development and implementation of technological solutions to solve those needs Experience RELEVANT WORK EXPERIENCE: 9 or more yrs. • A minimum of 7 years of related business analysis • A minimum of 7 Use Case Development • A minimum of 7 Years experience as a PEGA Business Architect with 3 years of current certification. • Broad experience in an organization that develops and delivers software to customers • Managing software functional requirements throughout the SDLC • Participation in an Agile software development environment • Working with users/stakeholders to understand and capture software solution needs • Configuration and deployment of software solutions at the enterprise level • Documentation of requirements, test cases, and training material Role Responsibilities: • Acts as the liaison between Business and Technology teams and have ability to translate between technical and non-technical team members. • Works closely with Business Product Owners and Stakeholders, ATCSU and Lead Business Analysts to gather user stories and translate into business requirements. • A wide degree of creativity and initiative is expected. • Understands the business vision and translates to Technology impacts/solutions. • Work with Technology teams to come up with solutions that meet Business needs. • Proactively identifies and mitigates risk to projects. • Performs multiple roles as needed during the course of the project. • Strong interpersonal, communication and relationship skills. • Solid experience with business process modeling and change management • Solid experience with documenting requirements, functional design and leading test execution. • Partner with internal stakeholders and customers to understand business problems to be solved • Capture functional software requirements and translate into user stories • Coordinate with Product Manager and stakeholders to facilitate backlog reviews • Participate in Agile software development sprints and sprint planning activities • Lead agile teams and processes as necessary • Define solution acceptance criteria and assist in software testing • Publish software release notes and maintain other product documentation • Develop and maintain solution training material • Mentor Business Analysts and other Software Development team members • Integrate best practices into current working procedures • Lead client workshops around software products and processes • Participate in and provide support to customer success teams • Create wireframe designs for functional requirements • Conduct process and product training as needed • Other duties as assigned • IT technical background a plus
10/25/2026
Full time
Job Description The LBA will lead multiple teams consisting of developers, subject experts and stakeholders to convert the business requirements, process flow, use cases and the supporting integration documents into a fully functional application that meets user needs. Must have a PEGA Business Architect certification and 4 years Post Certification experience. Note: Local candidate REQUIRED that can work a Hybrid Schedule; 3 Days Remote, 2 Days On-Site Summary Pega Lead Business Architect will act as a liaison between the business users, stakeholders and technologists. This individual will be responsible to work with Lead System Architect and Leadership team jointly charting business and technical strategies. This position will have the opportunity to exercise a variety of skill sets while participating in software development and systems integration projects for a wide variety of users and stakeholders. The ideal candidate will have a strong background in requirements gathering, tracking, and analysis with an ability to communicate the information to both technical and non-technical professionals. The primary function of this position will involve the evaluation of user needs and development and implementation of technological solutions to solve those needs Experience RELEVANT WORK EXPERIENCE: 9 or more yrs. • A minimum of 7 years of related business analysis • A minimum of 7 Use Case Development • A minimum of 7 Years experience as a PEGA Business Architect with 3 years of current certification. • Broad experience in an organization that develops and delivers software to customers • Managing software functional requirements throughout the SDLC • Participation in an Agile software development environment • Working with users/stakeholders to understand and capture software solution needs • Configuration and deployment of software solutions at the enterprise level • Documentation of requirements, test cases, and training material Role Responsibilities: • Acts as the liaison between Business and Technology teams and have ability to translate between technical and non-technical team members. • Works closely with Business Product Owners and Stakeholders, ATCSU and Lead Business Analysts to gather user stories and translate into business requirements. • A wide degree of creativity and initiative is expected. • Understands the business vision and translates to Technology impacts/solutions. • Work with Technology teams to come up with solutions that meet Business needs. • Proactively identifies and mitigates risk to projects. • Performs multiple roles as needed during the course of the project. • Strong interpersonal, communication and relationship skills. • Solid experience with business process modeling and change management • Solid experience with documenting requirements, functional design and leading test execution. • Partner with internal stakeholders and customers to understand business problems to be solved • Capture functional software requirements and translate into user stories • Coordinate with Product Manager and stakeholders to facilitate backlog reviews • Participate in Agile software development sprints and sprint planning activities • Lead agile teams and processes as necessary • Define solution acceptance criteria and assist in software testing • Publish software release notes and maintain other product documentation • Develop and maintain solution training material • Mentor Business Analysts and other Software Development team members • Integrate best practices into current working procedures • Lead client workshops around software products and processes • Participate in and provide support to customer success teams • Create wireframe designs for functional requirements • Conduct process and product training as needed • Other duties as assigned • IT technical background a plus

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