Job Description Job title: Azure .Net Solutions Architect Location: Irving Place, NY Rate: $70/hr on W2 Type: Contract Must: In-person interview Position Overview Our Fortune 500 client located in New York, NY is seeking an experienced Senior Solutions Architect to lead the architecture, design, and technical governance of a modern, AI-enabled enterprise application platform built using C#, .NET 8+, Angular 17+, Microsoft Azure, and Azure OpenAI, with integrations to ServiceNow, Azure DevOps, and other enterprise systems. This senior technical leadership role requires 12+ years of software development experience, including at least 5 years serving as a Technical Solutions Architect responsible for designing and delivering complex, multi-system enterprise applications. Required Qualifications 12+ years of professional software development experience, including 5+ years as a Technical Solutions Architect designing and delivering complex, multi-system enterprise applications. Proven experience architecting and delivering AI-enabled enterprise applications incorporating LLMs, RAG, AI agents, Azure OpenAI, and Azure AI Services. Strong hands-on development experience with C#, .NET 8 or later, ASP.NET Core Web API, and Entity Framework Core. Experience with Angular 17 or later and TypeScript, including component architecture, state management, and front-end design patterns. Strong experience with relational databases, including Microsoft SQL Server or Oracle. Extensive experience designing, deploying, and operating enterprise applications on Microsoft Azure. Hands-on experience with containerized application architectures using Docker and Kubernetes (AKS). Strong understanding of microservices architecture, REST APIs, event-driven architecture, SOLID principles, and Clean Architecture. Proven experience designing enterprise integrations using REST APIs, webhooks, messaging platforms, API gateways, and service-to-service authentication. Experience with Azure API Management, Microsoft Entra ID or Okta, and enterprise authentication protocols including SAML, OAuth 2.0, and OpenID Connect. Strong experience with Azure DevOps Repos, Boards, build and release pipelines, CI/CD automation, and automated regression testing. Experience implementing Infrastructure as Code using Terraform or Bicep. Strong knowledge of application security, OWASP Top 10, threat modeling, secure coding practices, and security-by-design principles. Demonstrated ability to establish and enforce architecture standards, coding guidelines, technical quality gates, and engineering best practices. Proven experience guiding enterprise solutions from requirements and architecture design through production implementation. Excellent communication, analytical, problem-solving, and technical leadership skills. Ability to communicate complex architectural concepts, design trade-offs, and technical recommendations to business stakeholders and engineering teams.
10/25/2026
Full time
Job Description Job title: Azure .Net Solutions Architect Location: Irving Place, NY Rate: $70/hr on W2 Type: Contract Must: In-person interview Position Overview Our Fortune 500 client located in New York, NY is seeking an experienced Senior Solutions Architect to lead the architecture, design, and technical governance of a modern, AI-enabled enterprise application platform built using C#, .NET 8+, Angular 17+, Microsoft Azure, and Azure OpenAI, with integrations to ServiceNow, Azure DevOps, and other enterprise systems. This senior technical leadership role requires 12+ years of software development experience, including at least 5 years serving as a Technical Solutions Architect responsible for designing and delivering complex, multi-system enterprise applications. Required Qualifications 12+ years of professional software development experience, including 5+ years as a Technical Solutions Architect designing and delivering complex, multi-system enterprise applications. Proven experience architecting and delivering AI-enabled enterprise applications incorporating LLMs, RAG, AI agents, Azure OpenAI, and Azure AI Services. Strong hands-on development experience with C#, .NET 8 or later, ASP.NET Core Web API, and Entity Framework Core. Experience with Angular 17 or later and TypeScript, including component architecture, state management, and front-end design patterns. Strong experience with relational databases, including Microsoft SQL Server or Oracle. Extensive experience designing, deploying, and operating enterprise applications on Microsoft Azure. Hands-on experience with containerized application architectures using Docker and Kubernetes (AKS). Strong understanding of microservices architecture, REST APIs, event-driven architecture, SOLID principles, and Clean Architecture. Proven experience designing enterprise integrations using REST APIs, webhooks, messaging platforms, API gateways, and service-to-service authentication. Experience with Azure API Management, Microsoft Entra ID or Okta, and enterprise authentication protocols including SAML, OAuth 2.0, and OpenID Connect. Strong experience with Azure DevOps Repos, Boards, build and release pipelines, CI/CD automation, and automated regression testing. Experience implementing Infrastructure as Code using Terraform or Bicep. Strong knowledge of application security, OWASP Top 10, threat modeling, secure coding practices, and security-by-design principles. Demonstrated ability to establish and enforce architecture standards, coding guidelines, technical quality gates, and engineering best practices. Proven experience guiding enterprise solutions from requirements and architecture design through production implementation. Excellent communication, analytical, problem-solving, and technical leadership skills. Ability to communicate complex architectural concepts, design trade-offs, and technical recommendations to business stakeholders and engineering teams.
Job Description Job Description Job Title: ServiceNow Engagement Lead Location: Columbus, OH (Onsite 5 days/week) Employment Type: Long term contract Role Overview: We are seeking a senior-level ServiceNow Engagement Lead to oversee the delivery of complex enterprise solutions for a large-scale public sector project. This individual will serve as the primary bridge between technical delivery teams and senior stakeholders, ensuring that platform implementations align with organizational goals within a highly regulated FedRAMP environment. The ideal candidate will have deep ServiceNow expertise and a proven track record of leading multi-workstream digital transformations (ITSM, ITOM, HRSD, etc.) from inception through value realization. Key Responsibilities: Strategic Delivery: Lead the end-to-end delivery of ServiceNow engagements, managing scope, schedule, budget, and governance for parallel workstreams. Stakeholder Management: Act as the primary point of contact for project leadership, facilitating workshops, steering committee meetings, and regular status reporting. Compliance & Governance: Ensure all platform configurations and architectural decisions adhere to FedRAMP security standards and public sector regulatory requirements. Methodology Leadership: Apply NowCreate or similar Agile/Scrum methodologies to drive successful outcomes, managing sprint planning, backlogs, and RIDAC (Risks, Issues, Decisions, Action Items, and Changes) logs. Cross-Functional Orchestration: Coordinate between Business Analysts, Developers, and Architects to translate complex business requirements into scalable technical solutions. Quality Assurance: Oversee User Acceptance Testing (UAT) and Organizational Change Management (OCM) activities to ensure high adoption rates and client satisfaction. Required Qualifications: Experience: 8+ years of progressive experience in professional services or IT consulting, with at least 5 years specifically dedicated to leading ServiceNow implementations. Technical Depth: Extensive knowledge of the ServiceNow platform across multiple product lines (e.g., ITSM, ITOM, CSM, or SPM). Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field. Preferred Qualifications: Public Sector Knowledge: Demonstrated experience working with state or local government entities, specifically within a FedRAMP or similarly secured cloud environment. Certifications (Highly Preferred): ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) in one or more modules Project Management Professional (PMP) or PRINCE2 Certified Scrum Master (CSM) ITIL v4 Foundations or higher Critical Success Factors: Ability to work onsite in Columbus, OH, full-time. Exceptional communication and negotiation skills, with the ability to manage expectations in a sensitive, high-stakes environment. A "hands-on" leadership style with the ability to troubleshoot delivery roadblocks and mentor junior team members.
10/25/2026
Full time
Job Description Job Description Job Title: ServiceNow Engagement Lead Location: Columbus, OH (Onsite 5 days/week) Employment Type: Long term contract Role Overview: We are seeking a senior-level ServiceNow Engagement Lead to oversee the delivery of complex enterprise solutions for a large-scale public sector project. This individual will serve as the primary bridge between technical delivery teams and senior stakeholders, ensuring that platform implementations align with organizational goals within a highly regulated FedRAMP environment. The ideal candidate will have deep ServiceNow expertise and a proven track record of leading multi-workstream digital transformations (ITSM, ITOM, HRSD, etc.) from inception through value realization. Key Responsibilities: Strategic Delivery: Lead the end-to-end delivery of ServiceNow engagements, managing scope, schedule, budget, and governance for parallel workstreams. Stakeholder Management: Act as the primary point of contact for project leadership, facilitating workshops, steering committee meetings, and regular status reporting. Compliance & Governance: Ensure all platform configurations and architectural decisions adhere to FedRAMP security standards and public sector regulatory requirements. Methodology Leadership: Apply NowCreate or similar Agile/Scrum methodologies to drive successful outcomes, managing sprint planning, backlogs, and RIDAC (Risks, Issues, Decisions, Action Items, and Changes) logs. Cross-Functional Orchestration: Coordinate between Business Analysts, Developers, and Architects to translate complex business requirements into scalable technical solutions. Quality Assurance: Oversee User Acceptance Testing (UAT) and Organizational Change Management (OCM) activities to ensure high adoption rates and client satisfaction. Required Qualifications: Experience: 8+ years of progressive experience in professional services or IT consulting, with at least 5 years specifically dedicated to leading ServiceNow implementations. Technical Depth: Extensive knowledge of the ServiceNow platform across multiple product lines (e.g., ITSM, ITOM, CSM, or SPM). Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field. Preferred Qualifications: Public Sector Knowledge: Demonstrated experience working with state or local government entities, specifically within a FedRAMP or similarly secured cloud environment. Certifications (Highly Preferred): ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) in one or more modules Project Management Professional (PMP) or PRINCE2 Certified Scrum Master (CSM) ITIL v4 Foundations or higher Critical Success Factors: Ability to work onsite in Columbus, OH, full-time. Exceptional communication and negotiation skills, with the ability to manage expectations in a sensitive, high-stakes environment. A "hands-on" leadership style with the ability to troubleshoot delivery roadblocks and mentor junior team members.
Job Description What You Will Do The Cybersecurity Analyst III at EXOS CYBER is the senior technical escalation point of the SOC ? the final analyst-tier authority on the hardest, most ambiguous investigations before a case moves into engineering. When Tier 2 has driven an alert as far as standard playbooks and queries allow and still doesn't have a confident answer, it comes to you. You own confirmed, significant incidents end to end across our client environments. You will support day-to-day security operations for our clients with a primary focus on advanced detection, incident response, and threat hunting, working alongside our Cybersecurity Engineers, and Team Lead. Beyond the queue, you set the bar for investigation quality across the SOC. You QA escalations, mentor and develop Tier 1 and Tier 2, build out the investigation curriculum, and partner with engineering on detection strategy at the program level, not just one noisy rule at a time. This is a hands-on, deeply technical role designed for analysts with 5+ years of experience (or 2+ years past Tier 2) who are ready to operate as the senior individual contributor in a real-world MSSP detection-and-response practice spanning across a diverse client environments. Serve as the Tier 3 technical escalation point in the SOC. Take the incidents that Tier 2 cannot fully resolve, drive them to a definitive answer, and hand only genuinely engineering-scoped or architecture-level problems to the Cybersecurity Engineers and Team Lead with a clear, evidence-backed recommendation and a proposed course of action. Lead confirmed true-positive incidents end to end across client environments including but not limited to ransomware, business email compromise, account takeover, lateral movement, and data exfiltration including scoping and impact assessment, containment orchestration via SentinelOne, account isolation and credential rotation in Entra ID, eradication and recovery guidance, evidence preservation, root-cause analysis, and client communication through resolution. Own and run the proactive threat hunting program: develop hypothesis-driven hunts across the client base using various queries, EDR telemetry, and indicators from CTI feeds; document findings; and feed confirmed patterns back into detection engineering as durable, reusable detections. Perform host, memory, and network forensics (Velociraptor, endpoint and identity artifacts, timeline reconstruction) to establish what happened, when, and how far it went, and to support breach-notification and legal/insurance coordination when an incident warrants it. Conduct phishing triage and support email-based threat investigations, including user impact assessment and remediation steps. Partner with the Cybersecurity Engineers and AI Automation Engineer on detection strategy at the program level coverage and gap analysis against MITRE ATT&CK, detection content design, and false-positive reduction across the fleet rather than one-off alert tuning. Apply offensive and adversary-emulation knowledge to inform detection coverage, and support purple team and adversary-emulation exercises by translating attacker TTPs into detections and validating that controls fire as expected. Analyze endpoint, identity, and network telemetry to identify suspicious activity, lateral movement, and persistence, and lead phishing and email-based threat investigations through full user-impact assessment and remediation. Set and enforce investigation quality standards: QA Tier 1 and Tier 2 escalations and case documentation, run walk-throughs of significant investigations, give kind and direct feedback, and own the Tier 1/Tier 2 onboarding and skills-development curri Author the analytical narrative for the most complex client deliverables, post-incident reports, after-action reviews, and the senior-analyst portion of monthly client reporting covering what we saw, what it means, and what we recommend, in language a client technical stakeholder can act on. Drive SOC operational maturity by shaping runbook and playbook architecture, investigation checklists, and repeatable workflows, and by mentoring the team toward consistent, defensible outcomes Our Company In 2009 EXOS established itself as an IT consulting and staff augmentation firm. We specialize in focusing on what the client needs and adapting to how our client works. Our number one goal is to deliver the RIGHT solution, with the RIGHT resource, for the RIGHT price at the RIGHT time. The Company has three areas of focus: Professional Services and Consulting: As a full-service IT consulting firm, we offer a wide array of services to adapt to our clients' businesses. No matter what is needed, we have a solution that fits. Whether it be custom application development or providing highly specialized IT resources to run a project, we assist our clients to ensure their IT initiatives cross the finish line. Staffing: Our solutions foster stronger relationships with customers, suppliers, and partners, which greatly improve our clients' productivity, while reducing overall IT costs. Managed Services: We realize our clients don't have the time to worry about the most important tools that its people use technology. We take care of our client's network and service its system. Our Values We are Empowering At EXOS we empower our clients by providing them with essential strategic IT guidance, reliable service, and the talent necessary to achieve their business goals. We empower our team by living a culture of collaboration, trust, and learning, creating growth opportunities, and charting a clear career path for all our team members. We are Connected At EXOS we are connected to our clients and their purpose. We are not just a talent and technology partner; we are an extension of your business. We seek to understand where leadership is driving the company, and we connect across all aspects of the business necessary to make that goal a reality. We are connected to the communities we serve and invested in organizations that make them great places to live. As the EXOS team, we are connected through our common commitment to our cultural imperatives: the 'Three Ps' ? Be Positive, Be Productive and Be Progressive in the since that we are always challenging each other to learn and grow. We are Trusted For more than fifteen years EXOS has been a trusted partner in providing Talent, IT and Cybersecurity solutions for our clients. Whether it's servicing large-scale enterprise clients or start up professional firms, our team is there to help solve pain points and provide strategic direction. The trust we have with one another as a team is earned. We live a culture of accountability with a goal of excellence. We are invested in one another's success, personally and professionally. We are a trust first, learn together and celebrate collectively team. Must Haves 5+ years of experience in a SOC, incident response, MSSP, or security operations role, or 2+ years past a Tier 2 / Analyst II role in a comparable environment. Demonstrated ability to independently lead complex investigations and confirmed incidents to resolution across endpoint, identity, email, and network telemetry ? not just triage and escalate. Advanced command of an EDR (SentinelOne, CrowdStrike, or Defender for Endpoint) and a SIEM (Blumira, Sentinel, Splunk, or QRadar) at the query, pivot, and detection-authoring level. Practical host and network forensics and evidence-preservation experience, including timeline reconstruction across Windows event logs, Active Directory, Entra ID, firewall, VPN, DNS, and email security logs. Hands-on proactive threat hunting experience: building and executing hypothesis-driven hunts and converting findings into detections. Proficient scripting in PowerShell and/or Python for investigation, log parsing, and automation. Working fluency with the MITRE ATT&CK framework for both investigation and detection-coverage mapping. Strong command of the incident response lifecycle, escalation criteria, and chain-of-custody / evidence-handling practices. Ability to lead under pressure in a multi-client environment, prioritize across simultaneous active incidents, and maintain quality and clear documentation throughout. Excellent written communication, with the ability to produce client-ready incident summaries, post-incident reports, and analytical narratives, and to mentor junior analysts effectively. Solid fundamentals in TCP/IP, DNS, HTTP/S, Windows and Linux internals, and identity and access management. Relevant certifications such as CompTIA CySA+, GIAC GCIH/GCIA/GCFA, BTL2, or equivalent demonstrated experience. Plus Haves Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related discipline. Equivalent military training or certifications considered. Advanced certifications such as GIAC GCIA, GCFA, GCFE, GNFA, GCTI, GREM, or BTL2; offensive-informed credentials (OSCP, CRTO) a strong plus given the role's detection and purple-team-support scope. Prior MSSP experience in a multi-tenant model, including a multi-tenant PSA/ticketing platform (ConnectWise, Autotask, ServiceNow, or similar). Detection engineering experience: Sigma rules, KQL, and SentinelOne / Blumira query syntax, plus comfort building detections from hunt findings. Experience with SOAR or rules-based automation and operationalizing playbooks alongside an AI Automation Engineer. . click apply for full job details
10/25/2026
Full time
Job Description What You Will Do The Cybersecurity Analyst III at EXOS CYBER is the senior technical escalation point of the SOC ? the final analyst-tier authority on the hardest, most ambiguous investigations before a case moves into engineering. When Tier 2 has driven an alert as far as standard playbooks and queries allow and still doesn't have a confident answer, it comes to you. You own confirmed, significant incidents end to end across our client environments. You will support day-to-day security operations for our clients with a primary focus on advanced detection, incident response, and threat hunting, working alongside our Cybersecurity Engineers, and Team Lead. Beyond the queue, you set the bar for investigation quality across the SOC. You QA escalations, mentor and develop Tier 1 and Tier 2, build out the investigation curriculum, and partner with engineering on detection strategy at the program level, not just one noisy rule at a time. This is a hands-on, deeply technical role designed for analysts with 5+ years of experience (or 2+ years past Tier 2) who are ready to operate as the senior individual contributor in a real-world MSSP detection-and-response practice spanning across a diverse client environments. Serve as the Tier 3 technical escalation point in the SOC. Take the incidents that Tier 2 cannot fully resolve, drive them to a definitive answer, and hand only genuinely engineering-scoped or architecture-level problems to the Cybersecurity Engineers and Team Lead with a clear, evidence-backed recommendation and a proposed course of action. Lead confirmed true-positive incidents end to end across client environments including but not limited to ransomware, business email compromise, account takeover, lateral movement, and data exfiltration including scoping and impact assessment, containment orchestration via SentinelOne, account isolation and credential rotation in Entra ID, eradication and recovery guidance, evidence preservation, root-cause analysis, and client communication through resolution. Own and run the proactive threat hunting program: develop hypothesis-driven hunts across the client base using various queries, EDR telemetry, and indicators from CTI feeds; document findings; and feed confirmed patterns back into detection engineering as durable, reusable detections. Perform host, memory, and network forensics (Velociraptor, endpoint and identity artifacts, timeline reconstruction) to establish what happened, when, and how far it went, and to support breach-notification and legal/insurance coordination when an incident warrants it. Conduct phishing triage and support email-based threat investigations, including user impact assessment and remediation steps. Partner with the Cybersecurity Engineers and AI Automation Engineer on detection strategy at the program level coverage and gap analysis against MITRE ATT&CK, detection content design, and false-positive reduction across the fleet rather than one-off alert tuning. Apply offensive and adversary-emulation knowledge to inform detection coverage, and support purple team and adversary-emulation exercises by translating attacker TTPs into detections and validating that controls fire as expected. Analyze endpoint, identity, and network telemetry to identify suspicious activity, lateral movement, and persistence, and lead phishing and email-based threat investigations through full user-impact assessment and remediation. Set and enforce investigation quality standards: QA Tier 1 and Tier 2 escalations and case documentation, run walk-throughs of significant investigations, give kind and direct feedback, and own the Tier 1/Tier 2 onboarding and skills-development curri Author the analytical narrative for the most complex client deliverables, post-incident reports, after-action reviews, and the senior-analyst portion of monthly client reporting covering what we saw, what it means, and what we recommend, in language a client technical stakeholder can act on. Drive SOC operational maturity by shaping runbook and playbook architecture, investigation checklists, and repeatable workflows, and by mentoring the team toward consistent, defensible outcomes Our Company In 2009 EXOS established itself as an IT consulting and staff augmentation firm. We specialize in focusing on what the client needs and adapting to how our client works. Our number one goal is to deliver the RIGHT solution, with the RIGHT resource, for the RIGHT price at the RIGHT time. The Company has three areas of focus: Professional Services and Consulting: As a full-service IT consulting firm, we offer a wide array of services to adapt to our clients' businesses. No matter what is needed, we have a solution that fits. Whether it be custom application development or providing highly specialized IT resources to run a project, we assist our clients to ensure their IT initiatives cross the finish line. Staffing: Our solutions foster stronger relationships with customers, suppliers, and partners, which greatly improve our clients' productivity, while reducing overall IT costs. Managed Services: We realize our clients don't have the time to worry about the most important tools that its people use technology. We take care of our client's network and service its system. Our Values We are Empowering At EXOS we empower our clients by providing them with essential strategic IT guidance, reliable service, and the talent necessary to achieve their business goals. We empower our team by living a culture of collaboration, trust, and learning, creating growth opportunities, and charting a clear career path for all our team members. We are Connected At EXOS we are connected to our clients and their purpose. We are not just a talent and technology partner; we are an extension of your business. We seek to understand where leadership is driving the company, and we connect across all aspects of the business necessary to make that goal a reality. We are connected to the communities we serve and invested in organizations that make them great places to live. As the EXOS team, we are connected through our common commitment to our cultural imperatives: the 'Three Ps' ? Be Positive, Be Productive and Be Progressive in the since that we are always challenging each other to learn and grow. We are Trusted For more than fifteen years EXOS has been a trusted partner in providing Talent, IT and Cybersecurity solutions for our clients. Whether it's servicing large-scale enterprise clients or start up professional firms, our team is there to help solve pain points and provide strategic direction. The trust we have with one another as a team is earned. We live a culture of accountability with a goal of excellence. We are invested in one another's success, personally and professionally. We are a trust first, learn together and celebrate collectively team. Must Haves 5+ years of experience in a SOC, incident response, MSSP, or security operations role, or 2+ years past a Tier 2 / Analyst II role in a comparable environment. Demonstrated ability to independently lead complex investigations and confirmed incidents to resolution across endpoint, identity, email, and network telemetry ? not just triage and escalate. Advanced command of an EDR (SentinelOne, CrowdStrike, or Defender for Endpoint) and a SIEM (Blumira, Sentinel, Splunk, or QRadar) at the query, pivot, and detection-authoring level. Practical host and network forensics and evidence-preservation experience, including timeline reconstruction across Windows event logs, Active Directory, Entra ID, firewall, VPN, DNS, and email security logs. Hands-on proactive threat hunting experience: building and executing hypothesis-driven hunts and converting findings into detections. Proficient scripting in PowerShell and/or Python for investigation, log parsing, and automation. Working fluency with the MITRE ATT&CK framework for both investigation and detection-coverage mapping. Strong command of the incident response lifecycle, escalation criteria, and chain-of-custody / evidence-handling practices. Ability to lead under pressure in a multi-client environment, prioritize across simultaneous active incidents, and maintain quality and clear documentation throughout. Excellent written communication, with the ability to produce client-ready incident summaries, post-incident reports, and analytical narratives, and to mentor junior analysts effectively. Solid fundamentals in TCP/IP, DNS, HTTP/S, Windows and Linux internals, and identity and access management. Relevant certifications such as CompTIA CySA+, GIAC GCIH/GCIA/GCFA, BTL2, or equivalent demonstrated experience. Plus Haves Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related discipline. Equivalent military training or certifications considered. Advanced certifications such as GIAC GCIA, GCFA, GCFE, GNFA, GCTI, GREM, or BTL2; offensive-informed credentials (OSCP, CRTO) a strong plus given the role's detection and purple-team-support scope. Prior MSSP experience in a multi-tenant model, including a multi-tenant PSA/ticketing platform (ConnectWise, Autotask, ServiceNow, or similar). Detection engineering experience: Sigma rules, KQL, and SentinelOne / Blumira query syntax, plus comfort building detections from hunt findings. Experience with SOAR or rules-based automation and operationalizing playbooks alongside an AI Automation Engineer. . click apply for full job details
Job Description Job Title: Network Performance Engineer, Netscout Duration: 6+ months Location: Denver, CO (Onsite) Position Summary: Seeking a Network Engineer with deep experience in Netscout technologies to join Denver-based infrastructure team. This role is critical to maintaining the health and performance of the enterprise network, supporting day-to-day infrastructure operations. The ideal candidate brings hands-on Netscout experience and other telemetry tools. Key Responsibilities: Network Infrastructure Support Monitor, support, and troubleshoot the client's enterprise network infrastructure using Netscout nGeniusONE and InfiniStream platforms Providing support for network performance incidents Identify and resolve network anomalies, packet loss, latency, and application performance degradation Collaborate with NOC, network engineering, and applications teams to correlate performance data and drive root-cause analysis Maintain and optimize Netscout probe and InfiniStream appliance deployments across key network segments Support change management activities, ensuring network changes are validated with pre/post performance comparisons Participate in capacity planning and performance baselining efforts Contribute to network architecture discussions, providing performance data to support infrastructure investment decisions Author and help maintain runbooks, SOPs, and technical documentation Support on-call rotation and participate in major incident response as needed Required Qualifications Hands-on experience with Netscout platforms (nGeniusONE, InfiniStream, nGenius Pulse, or ASI) Strong working knowledge of network protocols: TCP/IP, BGP, OSPF, MPLS, QoS, VLANs Experience with packet capture analysis and deep packet inspection (DPI) tools Proficiency troubleshooting Layer 2-7 network issues in large enterprise or service provider environments Experience with SNMP, NetFlow/IPFIX, and syslog integration for monitoring and alerting Strong analytical and communication skills; ability to present technical findings to non-technical audiences Bachelor's degree in Computer Science, Information Technology, or equivalent work experience Preferred Qualifications Familiarity with additional monitoring tools: SolarWinds, ThousandEyes, Grafana, or AppDynamics Scripting/automation skills (Python, Ansible, or Bash) to enhance monitoring workflows Cisco CCNP or equivalent industry certification Experience with SD-WAN, cloud networking (AWS/Azure), or hybrid network environments Knowledge of ITSM platforms (ServiceNow) and ITIL processes Ability to work independently and with distributed teams Work Environment Requires participation in after-hours, overnight, or scheduled maintenance windows . Fast-paced, deployment-focused environment with high expectations for accuracy and uptime.
10/25/2026
Full time
Job Description Job Title: Network Performance Engineer, Netscout Duration: 6+ months Location: Denver, CO (Onsite) Position Summary: Seeking a Network Engineer with deep experience in Netscout technologies to join Denver-based infrastructure team. This role is critical to maintaining the health and performance of the enterprise network, supporting day-to-day infrastructure operations. The ideal candidate brings hands-on Netscout experience and other telemetry tools. Key Responsibilities: Network Infrastructure Support Monitor, support, and troubleshoot the client's enterprise network infrastructure using Netscout nGeniusONE and InfiniStream platforms Providing support for network performance incidents Identify and resolve network anomalies, packet loss, latency, and application performance degradation Collaborate with NOC, network engineering, and applications teams to correlate performance data and drive root-cause analysis Maintain and optimize Netscout probe and InfiniStream appliance deployments across key network segments Support change management activities, ensuring network changes are validated with pre/post performance comparisons Participate in capacity planning and performance baselining efforts Contribute to network architecture discussions, providing performance data to support infrastructure investment decisions Author and help maintain runbooks, SOPs, and technical documentation Support on-call rotation and participate in major incident response as needed Required Qualifications Hands-on experience with Netscout platforms (nGeniusONE, InfiniStream, nGenius Pulse, or ASI) Strong working knowledge of network protocols: TCP/IP, BGP, OSPF, MPLS, QoS, VLANs Experience with packet capture analysis and deep packet inspection (DPI) tools Proficiency troubleshooting Layer 2-7 network issues in large enterprise or service provider environments Experience with SNMP, NetFlow/IPFIX, and syslog integration for monitoring and alerting Strong analytical and communication skills; ability to present technical findings to non-technical audiences Bachelor's degree in Computer Science, Information Technology, or equivalent work experience Preferred Qualifications Familiarity with additional monitoring tools: SolarWinds, ThousandEyes, Grafana, or AppDynamics Scripting/automation skills (Python, Ansible, or Bash) to enhance monitoring workflows Cisco CCNP or equivalent industry certification Experience with SD-WAN, cloud networking (AWS/Azure), or hybrid network environments Knowledge of ITSM platforms (ServiceNow) and ITIL processes Ability to work independently and with distributed teams Work Environment Requires participation in after-hours, overnight, or scheduled maintenance windows . Fast-paced, deployment-focused environment with high expectations for accuracy and uptime.
Job Description Position Summary: Title: Architect Premium II Duration: 6 Months - Possible Extension Location: Washington, DC 20433 Hybrid Onsite: 4 days per week from Day 1, with a full transition to 100% onsite anticipated soon BACKGROUND Client is expanding its use of Microsoft Power Platform, Copilot Studio, Robotic Process Automation (RPA), and Azure-based services to modernize business processes, improve operational efficiency, and accelerate AI-powered solutions. Client seeks an experienced Power Platform Architect / Technical Lead to lead solution architecture, guide engineering teams, establish development standards, and work closely with business stakeholders to translate requirements into scalable enterprise solutions. The resource will provide technical leadership across Power Apps, Power Automate, Power Pages, Dataverse, Copilot Studio, Azure services, RPA implementations, integrations, governance, security, and application lifecycle management. The role requires a strong software development background, hands-on architecture experience, and the ability to mentor technical teams while ensuring adherence to enterprise standards, security requirements, and good engineering practices. SCOPE OF WORK Lead architecture, design, and implementation of enterprise solutions using Microsoft Power Platform. Design scalable, secure, maintainable, and reusable solutions using Power Apps, Power Automate, Dataverse, Power Pages, Power BI, Copilot Studio, and Azure services. Work closely with business stakeholders, product owners, and functional teams to understand business needs and translate them into solution architectures, technical requirements, and implementation roadmaps. Design and implement AI-powered solutions using Microsoft Copilot Studio, generative AI capabilities, Azure OpenAI Service, AI Builder, and related Microsoft AI services. Architect and govern RPA solutions using Power Automate Desktop and enterprise automation practices. Define solution patterns, integration frameworks, security architecture, data architecture, and governance standards across Power Platform environments. Design integrations with enterprise systems, APIs, databases, SharePoint, Microsoft 365, Salesforce, SAP, ServiceNow, and other line-of-business applications. Establish development standards, coding guidelines, reusable components, solution accelerators, and DevOps practices. Provide technical leadership and mentoring to developers, automation engineers, and citizen developers. Conduct architecture reviews, code reviews, design reviews, and solution quality assessments. Support environment strategy, deployment automation, release management, and application lifecycle management (ALM). Design Dataverse data models, security models, business rules, plugins, custom connectors, and integration services. Collaborate with security, enterprise architecture, infrastructure, and compliance teams to align solutions with organizational standards. Define monitoring, operational readiness, production support, and continuous improvement processes. Lead technical estimation, backlog refinement, sprint planning, dependency management, and technical risk management. Support knowledge transfer, technical documentation, training, and capability development across the delivery team. SKILLS / EXPERIENCE REQUIRED Mandatory Qualifications Minimum 8 years of enterprise application development and solution architecture experience, including at least 5 years of hands-on Microsoft Power Platform architecture and delivery experience. Proven experience designing and delivering enterprise-scale solutions using Power Apps, Power Automate, Dataverse, Power Pages, Power BI, and related services. Strong hands-on experience with Microsoft Copilot Studio, conversational AI, generative AI experiences, knowledge grounding, actions, connectors, and AI-powered business solutions. Proven experience designing and implementing RPA solutions using Power Automate Desktop, including attended and unattended automation patterns. Strong software engineering and development background with practical experience in C#, .NET, JavaScript or TypeScript, REST APIs, plugins, custom connectors, and modern development practices. Experience leading technical teams, mentoring developers, reviewing code, and improving engineering quality in enterprise environments. Strong understanding of architecture principles, design patterns, secure coding, testing, source control, and maintainable application design. Experience implementing continuous integration and deployment pipelines using Azure DevOps or an approved equivalent platform. Hands-on experience with relevant Azure services such as Azure Functions, App Service, API Management, Logic Apps, Storage, Key Vault, Azure OpenAI Service, Azure Monitor, and Microsoft Entra ID. Ability to facilitate business and technical workshops, communicate design decisions clearly, and translate business requirements into implementable solutions. Excellent analytical, documentation, stakeholder management, communication, and problem-solving skills, with experience working in Agile and distributed delivery teams. Preferred Qualifications Microsoft Power Platform Solution Architect certification or equivalent demonstrated experience. Microsoft Azure Solutions Architect certification or equivalent demonstrated experience. Experience with enterprise AI governance, responsible AI, security, privacy, and compliance practices. Experience integrating Power Platform with Salesforce, SAP, ServiceNow, Oracle, or other enterprise platforms. Experience supporting a Power Platform Center of Excellence or enterprise low-code governance program. ROLE RESPONSIBILITIES Solution Architecture Define end-to-end architecture for Power Platform, Copilot Studio, RPA, and Azure-enabled solutions. Produce architecture diagrams, technical designs, integration patterns, data models, security models, and deployment approaches. Ensure solutions align with enterprise architecture, security, governance, and support standards. Technical Leadership Lead development teams and provide day-to-day technical direction. Establish coding standards, review practices, reusable patterns, and engineering quality controls. Mentor developers and support resolution of complex technical issues. Business Engagement Facilitate discovery and requirement workshops with business and product stakeholders. Translate business processes and requirements into solution options, technical requirements, delivery plans, and estimates. Explain technical choices, trade-offs, risks, and dependencies in clear business language. Governance and Operations Define environment, security, data loss prevention, access, deployment, and lifecycle management practices. Ensure solutions address security, compliance, data protection, monitoring, auditability, and support requirements. Establish production readiness, operational documentation, and continuous improvement processes. "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. "
10/25/2026
Full time
Job Description Position Summary: Title: Architect Premium II Duration: 6 Months - Possible Extension Location: Washington, DC 20433 Hybrid Onsite: 4 days per week from Day 1, with a full transition to 100% onsite anticipated soon BACKGROUND Client is expanding its use of Microsoft Power Platform, Copilot Studio, Robotic Process Automation (RPA), and Azure-based services to modernize business processes, improve operational efficiency, and accelerate AI-powered solutions. Client seeks an experienced Power Platform Architect / Technical Lead to lead solution architecture, guide engineering teams, establish development standards, and work closely with business stakeholders to translate requirements into scalable enterprise solutions. The resource will provide technical leadership across Power Apps, Power Automate, Power Pages, Dataverse, Copilot Studio, Azure services, RPA implementations, integrations, governance, security, and application lifecycle management. The role requires a strong software development background, hands-on architecture experience, and the ability to mentor technical teams while ensuring adherence to enterprise standards, security requirements, and good engineering practices. SCOPE OF WORK Lead architecture, design, and implementation of enterprise solutions using Microsoft Power Platform. Design scalable, secure, maintainable, and reusable solutions using Power Apps, Power Automate, Dataverse, Power Pages, Power BI, Copilot Studio, and Azure services. Work closely with business stakeholders, product owners, and functional teams to understand business needs and translate them into solution architectures, technical requirements, and implementation roadmaps. Design and implement AI-powered solutions using Microsoft Copilot Studio, generative AI capabilities, Azure OpenAI Service, AI Builder, and related Microsoft AI services. Architect and govern RPA solutions using Power Automate Desktop and enterprise automation practices. Define solution patterns, integration frameworks, security architecture, data architecture, and governance standards across Power Platform environments. Design integrations with enterprise systems, APIs, databases, SharePoint, Microsoft 365, Salesforce, SAP, ServiceNow, and other line-of-business applications. Establish development standards, coding guidelines, reusable components, solution accelerators, and DevOps practices. Provide technical leadership and mentoring to developers, automation engineers, and citizen developers. Conduct architecture reviews, code reviews, design reviews, and solution quality assessments. Support environment strategy, deployment automation, release management, and application lifecycle management (ALM). Design Dataverse data models, security models, business rules, plugins, custom connectors, and integration services. Collaborate with security, enterprise architecture, infrastructure, and compliance teams to align solutions with organizational standards. Define monitoring, operational readiness, production support, and continuous improvement processes. Lead technical estimation, backlog refinement, sprint planning, dependency management, and technical risk management. Support knowledge transfer, technical documentation, training, and capability development across the delivery team. SKILLS / EXPERIENCE REQUIRED Mandatory Qualifications Minimum 8 years of enterprise application development and solution architecture experience, including at least 5 years of hands-on Microsoft Power Platform architecture and delivery experience. Proven experience designing and delivering enterprise-scale solutions using Power Apps, Power Automate, Dataverse, Power Pages, Power BI, and related services. Strong hands-on experience with Microsoft Copilot Studio, conversational AI, generative AI experiences, knowledge grounding, actions, connectors, and AI-powered business solutions. Proven experience designing and implementing RPA solutions using Power Automate Desktop, including attended and unattended automation patterns. Strong software engineering and development background with practical experience in C#, .NET, JavaScript or TypeScript, REST APIs, plugins, custom connectors, and modern development practices. Experience leading technical teams, mentoring developers, reviewing code, and improving engineering quality in enterprise environments. Strong understanding of architecture principles, design patterns, secure coding, testing, source control, and maintainable application design. Experience implementing continuous integration and deployment pipelines using Azure DevOps or an approved equivalent platform. Hands-on experience with relevant Azure services such as Azure Functions, App Service, API Management, Logic Apps, Storage, Key Vault, Azure OpenAI Service, Azure Monitor, and Microsoft Entra ID. Ability to facilitate business and technical workshops, communicate design decisions clearly, and translate business requirements into implementable solutions. Excellent analytical, documentation, stakeholder management, communication, and problem-solving skills, with experience working in Agile and distributed delivery teams. Preferred Qualifications Microsoft Power Platform Solution Architect certification or equivalent demonstrated experience. Microsoft Azure Solutions Architect certification or equivalent demonstrated experience. Experience with enterprise AI governance, responsible AI, security, privacy, and compliance practices. Experience integrating Power Platform with Salesforce, SAP, ServiceNow, Oracle, or other enterprise platforms. Experience supporting a Power Platform Center of Excellence or enterprise low-code governance program. ROLE RESPONSIBILITIES Solution Architecture Define end-to-end architecture for Power Platform, Copilot Studio, RPA, and Azure-enabled solutions. Produce architecture diagrams, technical designs, integration patterns, data models, security models, and deployment approaches. Ensure solutions align with enterprise architecture, security, governance, and support standards. Technical Leadership Lead development teams and provide day-to-day technical direction. Establish coding standards, review practices, reusable patterns, and engineering quality controls. Mentor developers and support resolution of complex technical issues. Business Engagement Facilitate discovery and requirement workshops with business and product stakeholders. Translate business processes and requirements into solution options, technical requirements, delivery plans, and estimates. Explain technical choices, trade-offs, risks, and dependencies in clear business language. Governance and Operations Define environment, security, data loss prevention, access, deployment, and lifecycle management practices. Ensure solutions address security, compliance, data protection, monitoring, auditability, and support requirements. Establish production readiness, operational documentation, and continuous improvement processes. "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. "
Job Description We are looking for a ServiceNow Solution Architect (need Certified Master Architect OR Certified technical architect) Location - USA remote Experience as a Senior Architect / consultant • Candidates should have strong knowledge of ServiceNow implementation and transformations. • Strong knowledge on ServiceNow platform assessment and provide best practice recommendations. • Candidate should have Knowledge on ServiceNow platform security, authorization, and continuous monitoring • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations. • Experience in ServiceNow custom application design and development • Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. • Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM and CMDB. • Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations. • Candidates should have strong knowledge of ITSM, ITOM, HRSD design and implementation and transformation for large customers. • Mentor and share technical knowledge/guidance to team. • Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements. • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards. • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM, ITOM, HRSD, and ITIL V3 foundation. • Nice to have ServiceNow Certified Technical Architect (CTA). • Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions. Company Description: Techaxis is a US-based firm that specializes in discovering, engaging, and placing top talent globally, for full-time or contract positions in leadership and mid to senior-level positions for companies in the technology, healthcare, energy, and education space. Techaxis Inc. is headquartered in Northern Virginia, USA. We are ranked in Inc 5000 and in Inc 5000 DC Metro Series, SWaM, and WBE Certified technology talent search firm. Equal Opportunities Employer: Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our client shall be treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices shall be administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.
10/25/2026
Full time
Job Description We are looking for a ServiceNow Solution Architect (need Certified Master Architect OR Certified technical architect) Location - USA remote Experience as a Senior Architect / consultant • Candidates should have strong knowledge of ServiceNow implementation and transformations. • Strong knowledge on ServiceNow platform assessment and provide best practice recommendations. • Candidate should have Knowledge on ServiceNow platform security, authorization, and continuous monitoring • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations. • Experience in ServiceNow custom application design and development • Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. • Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM and CMDB. • Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations. • Candidates should have strong knowledge of ITSM, ITOM, HRSD design and implementation and transformation for large customers. • Mentor and share technical knowledge/guidance to team. • Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements. • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards. • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM, ITOM, HRSD, and ITIL V3 foundation. • Nice to have ServiceNow Certified Technical Architect (CTA). • Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions. Company Description: Techaxis is a US-based firm that specializes in discovering, engaging, and placing top talent globally, for full-time or contract positions in leadership and mid to senior-level positions for companies in the technology, healthcare, energy, and education space. Techaxis Inc. is headquartered in Northern Virginia, USA. We are ranked in Inc 5000 and in Inc 5000 DC Metro Series, SWaM, and WBE Certified technology talent search firm. Equal Opportunities Employer: Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our client shall be treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices shall be administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.
Job Description We are looking for a ServiceNow Solution Architect Locations : USA Remote Experience as a Senior Architect / consultant • Candidates should have strong knowledge of ServiceNow implementation and transformations. • Strong knowledge on ServiceNow platform assessment and provide best practice recommendations. • Candidate should have Knowledge on ServiceNow platform security, authorization, and continuous monitoring • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations. • Experience in ServiceNow custom application design and development • Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. • Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM and CMDB. • Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations. • Candidates should have strong knowledge of ITSM, ITOM, HRSD design and implementation and transformation for large customers. • Mentor and share technical knowledge/guidance to team. • Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements. • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards. • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM, ITOM, HRSD, and ITIL V3 foundation. • Nice to have ServiceNow Certified Technical Architect (CTA). • Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions. Company Description: Techaxis is a US-based firm that specializes in discovering, engaging, and placing top talent globally, for full-time or contract positions in leadership and mid to senior-level positions for companies in the technology, healthcare, energy, and education space. Techaxis Inc. is headquartered in Northern Virginia, USA. We are ranked in Inc 5000 and in Inc 5000 DC Metro Series, SWaM, and WBE Certified technology talent search firm. Equal Opportunities Employer: Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our client shall be treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices shall be administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.
10/25/2026
Full time
Job Description We are looking for a ServiceNow Solution Architect Locations : USA Remote Experience as a Senior Architect / consultant • Candidates should have strong knowledge of ServiceNow implementation and transformations. • Strong knowledge on ServiceNow platform assessment and provide best practice recommendations. • Candidate should have Knowledge on ServiceNow platform security, authorization, and continuous monitoring • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations. • Experience in ServiceNow custom application design and development • Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. • Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM and CMDB. • Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations. • Candidates should have strong knowledge of ITSM, ITOM, HRSD design and implementation and transformation for large customers. • Mentor and share technical knowledge/guidance to team. • Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements. • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards. • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM, ITOM, HRSD, and ITIL V3 foundation. • Nice to have ServiceNow Certified Technical Architect (CTA). • Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions. Company Description: Techaxis is a US-based firm that specializes in discovering, engaging, and placing top talent globally, for full-time or contract positions in leadership and mid to senior-level positions for companies in the technology, healthcare, energy, and education space. Techaxis Inc. is headquartered in Northern Virginia, USA. We are ranked in Inc 5000 and in Inc 5000 DC Metro Series, SWaM, and WBE Certified technology talent search firm. Equal Opportunities Employer: Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our client shall be treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices shall be administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.
Job Description About the Role SmarTek21 is seeking an experienced Delivery Manager to join our leadership team. The successful candidate will be responsible for providing end-to-end technical oversight, operational execution, and financial governance across multi-account client engagements spanning software engineering, cloud infrastructure, enterprise integrations, and managed services, while leading distributed onshore and offshore delivery teams to drive client satisfaction, delivery excellence, and gross-margin profitability. Key Responsibilities Provide technical leadership and architectural oversight across software engineering, cloud infrastructure, DevOps, enterprise integrations, and managed services engagements. Review solution architectures, technical estimates, dependencies, and implementation approaches to guarantee solutions are robust, scalable, secure, and supportable. Guide cross-functional teams in adopting modern engineering practices, including CI/CD pipelines, automated testing, observability, reliability, and structured release management. Own end-to-end delivery performance across multiple client accounts, managing scope, schedule, budget, quality standards, risk registers, and executive client satisfaction. Translate Statements of Work (SOWs) into comprehensive delivery plans with defined milestones, resource staffing plans, clear governance protocols, and acceptance criteria. Manage engagement financial operations, resource utilization, forecasting, and gross-margin performance while proactively mitigating budget slippage or margin deterioration. Lead and develop distributed delivery teams utilizing onshore and offshore resource models, balancing technical complexity, cost optimization, and delivery risk. Serve as the primary executive escalation and delivery contact for client stakeholders, leading governance cadences, quarterly service reviews, and recovery plans. Partner with Sales and Solutions teams on RFP/RFI responses, pre-sales estimates, SOW authoring, commercial assumptions, and strategic account expansion. Evaluate and integrate AI tools, automated testing frameworks, and process automations to continuously optimize team delivery velocity and operational efficiency. Qualifications Required Qualifications Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 7+ years of overall experience in technology, including 5+ years leading technical delivery across multiple projects or enterprise client accounts. Demonstrated experience in an IT services, consulting, systems integration, or managed services environment. Strong engineering or architecture foundation, with deep subject-matter expertise in at least one technical domain and broad working knowledge across application development, cloud, infrastructure, and enterprise integrations. Demonstrated ownership of engagement financials, including budgeting, staffing models, resource utilization, and delivery profitability (P&L/gross margins). Proven track record of managing and mentoring geographically distributed teams across onshore and offshore delivery models. Deep working knowledge of Agile delivery frameworks, DevOps practices, SDLC governance, and production support operations. Demonstrated capability to evaluate, challenge, and validate technical estimates, solution architecture decisions, and implementation assumptions. Proven experience in executive stakeholder management, conflict resolution, technical escalation management, and troubled account turnaround/recovery. Preferred Qualifications Hands-on experience delivering enterprise solutions on major cloud platforms (AWS, Azure, or Google Cloud). Familiarity with enterprise platforms and SaaS ecosystems such as ServiceNow, Microsoft 365, Microsoft Dynamics, or equivalent. Practical experience implementing AI-enabled solutions, automation frameworks, or managing complex enterprise security and compliance requirements. Relevant professional certifications (e.g., PMP, PMI-ACP, CSM, SAFe, ITIL, AWS Certified Solutions Architect, or Azure Solutions Architect Expert). Compensation Salary Range: $120,000 to $140,000 annually Additional Compensation: performance bonus Benefits Benefits: Medical, dental, vision, 401(k), life insurance, disability coverage, paid holidays, and a Paid Time Off (PTO) program that meets or exceeds applicable Washington paid sick leave requirements. Additional benefit details and eligibility requirements will be provided during the hiring process. Work Environment Location: Seattle, WA Work Arrangement: Hybrid Employment Type: Full-Time Work Schedule: Standard business hours with flexibility to accommodate coordination across global time zones and offshore delivery teams. Travel Requirements: Potential travel requirements for client visits/reviews Work Authorization Applicants must be legally authorized to work in the United States. Equal Opportunity Employer SmarTek21 is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to any status protected by applicable federal, state, or local law.
10/25/2026
Full time
Job Description About the Role SmarTek21 is seeking an experienced Delivery Manager to join our leadership team. The successful candidate will be responsible for providing end-to-end technical oversight, operational execution, and financial governance across multi-account client engagements spanning software engineering, cloud infrastructure, enterprise integrations, and managed services, while leading distributed onshore and offshore delivery teams to drive client satisfaction, delivery excellence, and gross-margin profitability. Key Responsibilities Provide technical leadership and architectural oversight across software engineering, cloud infrastructure, DevOps, enterprise integrations, and managed services engagements. Review solution architectures, technical estimates, dependencies, and implementation approaches to guarantee solutions are robust, scalable, secure, and supportable. Guide cross-functional teams in adopting modern engineering practices, including CI/CD pipelines, automated testing, observability, reliability, and structured release management. Own end-to-end delivery performance across multiple client accounts, managing scope, schedule, budget, quality standards, risk registers, and executive client satisfaction. Translate Statements of Work (SOWs) into comprehensive delivery plans with defined milestones, resource staffing plans, clear governance protocols, and acceptance criteria. Manage engagement financial operations, resource utilization, forecasting, and gross-margin performance while proactively mitigating budget slippage or margin deterioration. Lead and develop distributed delivery teams utilizing onshore and offshore resource models, balancing technical complexity, cost optimization, and delivery risk. Serve as the primary executive escalation and delivery contact for client stakeholders, leading governance cadences, quarterly service reviews, and recovery plans. Partner with Sales and Solutions teams on RFP/RFI responses, pre-sales estimates, SOW authoring, commercial assumptions, and strategic account expansion. Evaluate and integrate AI tools, automated testing frameworks, and process automations to continuously optimize team delivery velocity and operational efficiency. Qualifications Required Qualifications Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 7+ years of overall experience in technology, including 5+ years leading technical delivery across multiple projects or enterprise client accounts. Demonstrated experience in an IT services, consulting, systems integration, or managed services environment. Strong engineering or architecture foundation, with deep subject-matter expertise in at least one technical domain and broad working knowledge across application development, cloud, infrastructure, and enterprise integrations. Demonstrated ownership of engagement financials, including budgeting, staffing models, resource utilization, and delivery profitability (P&L/gross margins). Proven track record of managing and mentoring geographically distributed teams across onshore and offshore delivery models. Deep working knowledge of Agile delivery frameworks, DevOps practices, SDLC governance, and production support operations. Demonstrated capability to evaluate, challenge, and validate technical estimates, solution architecture decisions, and implementation assumptions. Proven experience in executive stakeholder management, conflict resolution, technical escalation management, and troubled account turnaround/recovery. Preferred Qualifications Hands-on experience delivering enterprise solutions on major cloud platforms (AWS, Azure, or Google Cloud). Familiarity with enterprise platforms and SaaS ecosystems such as ServiceNow, Microsoft 365, Microsoft Dynamics, or equivalent. Practical experience implementing AI-enabled solutions, automation frameworks, or managing complex enterprise security and compliance requirements. Relevant professional certifications (e.g., PMP, PMI-ACP, CSM, SAFe, ITIL, AWS Certified Solutions Architect, or Azure Solutions Architect Expert). Compensation Salary Range: $120,000 to $140,000 annually Additional Compensation: performance bonus Benefits Benefits: Medical, dental, vision, 401(k), life insurance, disability coverage, paid holidays, and a Paid Time Off (PTO) program that meets or exceeds applicable Washington paid sick leave requirements. Additional benefit details and eligibility requirements will be provided during the hiring process. Work Environment Location: Seattle, WA Work Arrangement: Hybrid Employment Type: Full-Time Work Schedule: Standard business hours with flexibility to accommodate coordination across global time zones and offshore delivery teams. Travel Requirements: Potential travel requirements for client visits/reviews Work Authorization Applicants must be legally authorized to work in the United States. Equal Opportunity Employer SmarTek21 is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to any status protected by applicable federal, state, or local law.
Job Description Senior Product Manager - ServiceNow Portfolio Onsite - Overland Park, KS or Cary, NC This role serves as a strategic Senior Product Manager accountable for the ServiceNow portfolio product management functions within D&IT Business Systems. The Senior Product Manager owns and continuously improves product management discipline across the ServiceNow portfolio and is Accountable (A of RACI) for portfolio process, intake discipline, prioritization framework, release management governance, roadmap clarity, stakeholder management, value visibility and executive decision readiness. The ideal candidate is a strong product management practitioner who can operate across multiple ServiceNow domains, bring clarity to ambiguous needs, translate strategy into executable work. The candidate will lead the adoption of D&IT's Digital Product Operating Model (DPOM) ways of working, ensuring that application investments are intentionally selected, objectively prioritized, architecturally sound, and continuously measured to deliver enduring business value, not one-off project outputs. Product Management Discipline/Portfolio Accountability Own the ServiceNow portfolio product management discipline, including intake, prioritization, roadmap governance, release management guardrails, stakeholder rhythm, and executive visibility. Define standards for roadmap management, backlog health, prioritization, intake readiness, user story quality, value measurement, release readiness, and stakeholder decision-making. Introduce practical product management tools, templates, and routines aligned to D&IT Product Management ways of working. Partner with D&IT Product Management leadership for mentorship, coaching, and practice alignment. Delegate and guide tactical product execution to Product Owner while remaining Accountable for the portfolio-level process and decision framework. Roadmap Development, Release Governance, and Portfolio Alignment Own and maintain the integrated ServiceNow portfolio roadmap across capability areas, ensuring business strategy, platform health, enterprise priorities, and delivery capacity are visible in one decision view. Translate platform strategy, maturity goals, and roadmap priorities into structured product work. Accountable for roadmap alignment to the ServiceNow platform strategy, governance model, Digital Product Operating Model principles, and measurable business outcomes. Partner with the Director of D&IT Business Systems and Product Leads to identify roadmap dependencies, sequencing risks, and priority conflicts. Maintain visibility into roadmap status, assumptions, blockers, and decision points. Define the portfolio release management approach, including release readiness criteria, sequencing logic, decision gates, stakeholder communications, adoption checkpoints, and post-release value review. Prioritization Model and Backlog Governance Own the portfolio prioritization model and backlog governance standards while the Product Owner remains Responsible for day-to-day backlog grooming and readiness. Partner with Product Leads to ensure backlog items are clear, actionable, and aligned to business value, risk, platform health, and strategic priorities. Set Definition of Ready expectations for refinement, including business need, value statement, acceptance criteria, dependencies, risk, UX impact, release consideration, and measurable outcome. Accountable for value-based prioritization decisions and trade-off facilitation across business value, risk reduction, platform sustainability, user experience, compliance, and delivery capacity. Identify duplicate, stale, unclear, or low-value backlog items and recommend disposition for review with the appropriate Product Owner. Requirements Quality, Decision Readiness, and Portfolio Standards Define the standard for translating business needs into clear, structured requirements and user stories, with tactical drafting and refinement led by the Product Owner. Accountable for consistent quality expectations across business context, acceptance criteria, value rationale, dependencies, release impact, UX expectations, and measurable outcomes. Partner with business stakeholders, Product Leads, architects, developers, and analysts to clarify requirements before work enters delivery. Improve consistency of user story writing and refinement discipline across the ServiceNow portfolio. Help reduce ambiguity between business intent, platform design, and delivery execution. Architecture, Security, Reliability & Scalability Advocacy Partner closely with architecture, platform engineering, and cybersecurity teams to ensure that product roadmaps explicitly include investments that improve: Security posture and compliance System reliability, resilience, and maintainability Scalability and performance aligned to future demand Balance near term feature delivery with intentional investment in foundational quality as required by DPOM's "Secure, Resilient & Scalable" principle. Strategic Operating Cadence and Executive Decision Support Create a portfolio operating cadence that reduces ambiguity, accelerates decisions, and keeps tactical execution aligned without taking over day-to-day backlog work. Own (and create artifacts for) executive-ready materials for roadmap reviews, prioritization forums, release planning, investment decisions, governance checkpoints, and value realization updates. Track open items, decisions, dependencies, risks, and follow-ups across product workstreams. Chair or enable portfolio-level product rituals where strategic decisions, trade-offs, release sequencing, and stakeholder commitments are made visible. Maintain product documentation and ensure decisions are captured and communicated clearly. Stakeholder Management and Enterprise Alignment Accountable for the stakeholder management model across the ServiceNow portfolio, including engagement cadence, expectation setting, prioritization transparency, and decision escalation. Help stakeholders understand how requests move through intake, prioritization, governance, and delivery. Support cross-functional alignment between D&IT Business Systems, Digital Products, security/risk stakeholders, ITSM stakeholders, portfolio stakeholders, and delivery teams. Escalate unresolved prioritization conflicts or decision needs to the Director of D&IT Business Systems. Ensure stakeholder input is captured in a structured way that supports informed decision-making. Governance, Risk, and Product Operating Model Support Accountable for product inputs into the ServiceNow governance model, including prioritization rationale, roadmap implications, release readiness, value hypotheses, risk considerations, and decision options. Ensure work is routed through the appropriate governance path and does not bypass established intake or prioritization practices. Reinforce distinction between product management, capability ownership, technical design, and delivery execution. Partners with Product Leads to ensure product decisions are aligned to governance expectations and platform roadmap priorities. Support dashboard, reporting, and executive visibility needs tied to roadmap progress, backlog health, and product maturity. Metrics Driven Product Management Culture Define and own the portfolio-level metrics model that shows progress, value, adoption, backlog health, release readiness, user experience, platform sustainability, and risk reduction. Support reporting that connects work to business outcomes, platform maturity, operational efficiency, user experience, risk reduction, and modernization goals. Partner with Product Owner to ensure KPI and value realization reporting is consistent across domains. Own executive-ready product updates for leadership review, including decisions needed, trade-offs, risks, blockers, dependencies
10/25/2026
Full time
Job Description Senior Product Manager - ServiceNow Portfolio Onsite - Overland Park, KS or Cary, NC This role serves as a strategic Senior Product Manager accountable for the ServiceNow portfolio product management functions within D&IT Business Systems. The Senior Product Manager owns and continuously improves product management discipline across the ServiceNow portfolio and is Accountable (A of RACI) for portfolio process, intake discipline, prioritization framework, release management governance, roadmap clarity, stakeholder management, value visibility and executive decision readiness. The ideal candidate is a strong product management practitioner who can operate across multiple ServiceNow domains, bring clarity to ambiguous needs, translate strategy into executable work. The candidate will lead the adoption of D&IT's Digital Product Operating Model (DPOM) ways of working, ensuring that application investments are intentionally selected, objectively prioritized, architecturally sound, and continuously measured to deliver enduring business value, not one-off project outputs. Product Management Discipline/Portfolio Accountability Own the ServiceNow portfolio product management discipline, including intake, prioritization, roadmap governance, release management guardrails, stakeholder rhythm, and executive visibility. Define standards for roadmap management, backlog health, prioritization, intake readiness, user story quality, value measurement, release readiness, and stakeholder decision-making. Introduce practical product management tools, templates, and routines aligned to D&IT Product Management ways of working. Partner with D&IT Product Management leadership for mentorship, coaching, and practice alignment. Delegate and guide tactical product execution to Product Owner while remaining Accountable for the portfolio-level process and decision framework. Roadmap Development, Release Governance, and Portfolio Alignment Own and maintain the integrated ServiceNow portfolio roadmap across capability areas, ensuring business strategy, platform health, enterprise priorities, and delivery capacity are visible in one decision view. Translate platform strategy, maturity goals, and roadmap priorities into structured product work. Accountable for roadmap alignment to the ServiceNow platform strategy, governance model, Digital Product Operating Model principles, and measurable business outcomes. Partner with the Director of D&IT Business Systems and Product Leads to identify roadmap dependencies, sequencing risks, and priority conflicts. Maintain visibility into roadmap status, assumptions, blockers, and decision points. Define the portfolio release management approach, including release readiness criteria, sequencing logic, decision gates, stakeholder communications, adoption checkpoints, and post-release value review. Prioritization Model and Backlog Governance Own the portfolio prioritization model and backlog governance standards while the Product Owner remains Responsible for day-to-day backlog grooming and readiness. Partner with Product Leads to ensure backlog items are clear, actionable, and aligned to business value, risk, platform health, and strategic priorities. Set Definition of Ready expectations for refinement, including business need, value statement, acceptance criteria, dependencies, risk, UX impact, release consideration, and measurable outcome. Accountable for value-based prioritization decisions and trade-off facilitation across business value, risk reduction, platform sustainability, user experience, compliance, and delivery capacity. Identify duplicate, stale, unclear, or low-value backlog items and recommend disposition for review with the appropriate Product Owner. Requirements Quality, Decision Readiness, and Portfolio Standards Define the standard for translating business needs into clear, structured requirements and user stories, with tactical drafting and refinement led by the Product Owner. Accountable for consistent quality expectations across business context, acceptance criteria, value rationale, dependencies, release impact, UX expectations, and measurable outcomes. Partner with business stakeholders, Product Leads, architects, developers, and analysts to clarify requirements before work enters delivery. Improve consistency of user story writing and refinement discipline across the ServiceNow portfolio. Help reduce ambiguity between business intent, platform design, and delivery execution. Architecture, Security, Reliability & Scalability Advocacy Partner closely with architecture, platform engineering, and cybersecurity teams to ensure that product roadmaps explicitly include investments that improve: Security posture and compliance System reliability, resilience, and maintainability Scalability and performance aligned to future demand Balance near term feature delivery with intentional investment in foundational quality as required by DPOM's "Secure, Resilient & Scalable" principle. Strategic Operating Cadence and Executive Decision Support Create a portfolio operating cadence that reduces ambiguity, accelerates decisions, and keeps tactical execution aligned without taking over day-to-day backlog work. Own (and create artifacts for) executive-ready materials for roadmap reviews, prioritization forums, release planning, investment decisions, governance checkpoints, and value realization updates. Track open items, decisions, dependencies, risks, and follow-ups across product workstreams. Chair or enable portfolio-level product rituals where strategic decisions, trade-offs, release sequencing, and stakeholder commitments are made visible. Maintain product documentation and ensure decisions are captured and communicated clearly. Stakeholder Management and Enterprise Alignment Accountable for the stakeholder management model across the ServiceNow portfolio, including engagement cadence, expectation setting, prioritization transparency, and decision escalation. Help stakeholders understand how requests move through intake, prioritization, governance, and delivery. Support cross-functional alignment between D&IT Business Systems, Digital Products, security/risk stakeholders, ITSM stakeholders, portfolio stakeholders, and delivery teams. Escalate unresolved prioritization conflicts or decision needs to the Director of D&IT Business Systems. Ensure stakeholder input is captured in a structured way that supports informed decision-making. Governance, Risk, and Product Operating Model Support Accountable for product inputs into the ServiceNow governance model, including prioritization rationale, roadmap implications, release readiness, value hypotheses, risk considerations, and decision options. Ensure work is routed through the appropriate governance path and does not bypass established intake or prioritization practices. Reinforce distinction between product management, capability ownership, technical design, and delivery execution. Partners with Product Leads to ensure product decisions are aligned to governance expectations and platform roadmap priorities. Support dashboard, reporting, and executive visibility needs tied to roadmap progress, backlog health, and product maturity. Metrics Driven Product Management Culture Define and own the portfolio-level metrics model that shows progress, value, adoption, backlog health, release readiness, user experience, platform sustainability, and risk reduction. Support reporting that connects work to business outcomes, platform maturity, operational efficiency, user experience, risk reduction, and modernization goals. Partner with Product Owner to ensure KPI and value realization reporting is consistent across domains. Own executive-ready product updates for leadership review, including decisions needed, trade-offs, risks, blockers, dependencies
Job Description Job Title: Engineer Sr Location: Seattle, WA 98101 Duration: 6 Months Job Type: Temporary Assignment Work Type: Onsite Shift Timings: 08:00 AM To 05:00 PM Pay Rate: $60.00-$60.00/HR Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients Who is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value, and selection. We are looking for an individual to provide specialized Information Technology support for our strategic business partners within the client Corporate Center. Job Description: About the Role: Client relies on Microsoft Entra ID and SailPoint Identity Security Cloud (ISC) to manage access for employees, partners, and contractors across a hybrid, multi-cloud environment. We're hiring an Identity Operations Engineer to keep that machinery running - resolving joiner, mover, and leaver (JML) requests, access requests, and provisioning issues across our identity platforms - and to build the automation that eliminates repeat work. This is a hands-on operations role, not an architecture role. Most of your time is spent working the identity ticket queue, troubleshooting provisioning and sync failures, and executing lifecycle changes accurately and on time. The rest is spent finding the tickets and manual steps that shouldn't exist and automating them away with PowerShell, Microsoft Graph, SailPoint ISC APIs, and workflow tooling. You'll work closely with Identity Architecture, HR, IT Service Management, application owners, and Security Operations, and you'll be the person the business relies on when access doesn't work the way it should. It's a strong fit for an engineer who enjoys solving real access problems for real people and has a bias toward scripting the fix instead of repeating it. A Day in the Life: Identity Lifecycle Operations (Joiner / Mover / Leaver): Fulfill and resolve joiner, mover, and leaver requests from the ITSM queue within SLA - account creation, baseline and role-based access assignment, access changes for transfers and promotions, and timely, complete deprovisioning for terminations, contractors, and leaves of absence. Operate SailPoint ISC day to day - process access requests, investigate and remediate provisioning failures, monitor aggregations and identity refreshes, correct identity attribute and source-data issues, and manage role and access profile assignments. Administer Microsoft Entra ID - users, groups (including dynamic membership), license assignment, enterprise application role assignments, guest accounts, and Lifecycle Workflows and Entitlement Management access package requests. Troubleshoot HR-to-identity provisioning and hybrid sync issues - attribute mismatches, duplicate or conflicting accounts, and Entra Connect / Cloud Sync errors between Entra ID and on-premises Active Directory. Handle privileged and elevated access requests - Privileged Identity Management (PIM) eligible assignments, role-assignable and privileged groups - with the required approvals, justification, and audit trail. Support application access - SSO (SAML/OIDC) assignments, SCIM provisioning errors, and onboarding of applications and connectors to established patterns defined by Identity Architecture. Run access certification and access review campaigns operationally - launch, monitor, send reminders, and execute revocations - and produce audit evidence for internal and external audits (e.g., SOX, PCI). Perform ongoing account hygiene - orphaned, dormant, and stale accounts, guest cleanup, service account inventory, and reconciliation between Entra, SailPoint, and Active Directory. Automation & Continuous Improvement: Build and maintain automation for lifecycle and access tasks using PowerShell, Microsoft Graph API / Graph PowerShell SDK, Python, and SailPoint ISC APIs, workflows, and rules. Create event-driven and scheduled workflows using tools such as Azure Automation, Logic Apps, Power Automate, or Azure Functions - including ITSM ticket integration for auto-fulfillment, status updates, and closure. Analyze ticket volume, SLA performance, and recurring failure patterns to identify the highest-value automation opportunities, and track results (tickets eliminated, time saved, error reduction). Treat automation as production code - source control, peer review, testing, logging, and error handling - so that scripts and workflows are repeatable, supportable, and safe to run against live identities. Use AI tooling to speed up scripting, log and error analysis, troubleshooting, and documentation. Across the role: Write and maintain runbooks, SOPs, and knowledge base articles so that common identity issues can be resolved consistently by the broader support organization. Serve as an escalation point for the service desk and application teams, and partner with Identity Architecture to feed operational findings back into design and standards. Partner with HR/HRIS, IT Service Management, and Security Operations to improve source-data quality, lifecycle timing, and the identity signals available for threat detection. Participate in incident response and escalation coverage for identity-related issues, including after-hours support as needed. You Own This If You Have: Bachelor's or master's degree in Computer Science, Cybersecurity, Information Technology, or equivalent education and experience. 3+ years in identity and access management, IAM operations, or systems/security engineering, including hands-on work with joiner/mover/leaver processes. Hands-on experience with Microsoft Entra ID - user, group, and application administration, plus working knowledge of Conditional Access, PIM, and Entra ID Governance features (Lifecycle Workflows, Entitlement Management, Access Reviews). Hands-on experience operating an enterprise IGA platform - SailPoint ISC / IdentityNow preferred; comparable experience with other IGA tools is considered - including access requests, provisioning, source connectors, and troubleshooting failed provisioning. Proven scripting and automation skills - PowerShell and Microsoft Graph API / Graph PowerShell SDK required; Python and REST API integration experience strongly valued. Working knowledge of authentication and provisioning protocols - SAML, OAuth 2.0, OIDC, SCIM - sufficient to troubleshoot SSO and provisioning issues. Experience with hybrid identity - on-premises Active Directory, Entra Connect / Cloud Sync - and troubleshooting synchronization and attribute issues. Experience working in an ITSM ticketing environment (e.g., ServiceNow), managing queues against SLAs, and documenting work to audit standards. Strong troubleshooting and problem-solving skills, attention to detail, and clear communication with both technical and non-technical partners. Nice to Have: Certifications: Microsoft SC-300 (Identity and Access Administrator), SailPoint ISC certification, AZ-500, Security+, or CISSP. Experience building ITSM-integrated automation (e.g., ServiceNow to SailPoint or Entra fulfillment workflows). Experience with low-code/no-code automation (Power Automate, Logic Apps) and infrastructure-as-code or configuration-as-code (Terraform, Bicep). Familiarity with HRIS-driven provisioning (e.g., Workday) and source-of-truth data quality issues. Familiarity with privileged access management (e.g., BeyondTrust) and how PAM and PIM complement each other. Experience supporting audit and compliance requirements (SOX, PCI) for access controls and evidence collection. Exposure to identity threat detection and response (ITDR) and feeding identity signals into SIEM/SOAR. Large-scale retail, ecommerce, or other high-transaction enterprise experience. TekWissen Group is an equal opportunity employer supporting workforce diversity.
10/25/2026
Full time
Job Description Job Title: Engineer Sr Location: Seattle, WA 98101 Duration: 6 Months Job Type: Temporary Assignment Work Type: Onsite Shift Timings: 08:00 AM To 05:00 PM Pay Rate: $60.00-$60.00/HR Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients Who is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value, and selection. We are looking for an individual to provide specialized Information Technology support for our strategic business partners within the client Corporate Center. Job Description: About the Role: Client relies on Microsoft Entra ID and SailPoint Identity Security Cloud (ISC) to manage access for employees, partners, and contractors across a hybrid, multi-cloud environment. We're hiring an Identity Operations Engineer to keep that machinery running - resolving joiner, mover, and leaver (JML) requests, access requests, and provisioning issues across our identity platforms - and to build the automation that eliminates repeat work. This is a hands-on operations role, not an architecture role. Most of your time is spent working the identity ticket queue, troubleshooting provisioning and sync failures, and executing lifecycle changes accurately and on time. The rest is spent finding the tickets and manual steps that shouldn't exist and automating them away with PowerShell, Microsoft Graph, SailPoint ISC APIs, and workflow tooling. You'll work closely with Identity Architecture, HR, IT Service Management, application owners, and Security Operations, and you'll be the person the business relies on when access doesn't work the way it should. It's a strong fit for an engineer who enjoys solving real access problems for real people and has a bias toward scripting the fix instead of repeating it. A Day in the Life: Identity Lifecycle Operations (Joiner / Mover / Leaver): Fulfill and resolve joiner, mover, and leaver requests from the ITSM queue within SLA - account creation, baseline and role-based access assignment, access changes for transfers and promotions, and timely, complete deprovisioning for terminations, contractors, and leaves of absence. Operate SailPoint ISC day to day - process access requests, investigate and remediate provisioning failures, monitor aggregations and identity refreshes, correct identity attribute and source-data issues, and manage role and access profile assignments. Administer Microsoft Entra ID - users, groups (including dynamic membership), license assignment, enterprise application role assignments, guest accounts, and Lifecycle Workflows and Entitlement Management access package requests. Troubleshoot HR-to-identity provisioning and hybrid sync issues - attribute mismatches, duplicate or conflicting accounts, and Entra Connect / Cloud Sync errors between Entra ID and on-premises Active Directory. Handle privileged and elevated access requests - Privileged Identity Management (PIM) eligible assignments, role-assignable and privileged groups - with the required approvals, justification, and audit trail. Support application access - SSO (SAML/OIDC) assignments, SCIM provisioning errors, and onboarding of applications and connectors to established patterns defined by Identity Architecture. Run access certification and access review campaigns operationally - launch, monitor, send reminders, and execute revocations - and produce audit evidence for internal and external audits (e.g., SOX, PCI). Perform ongoing account hygiene - orphaned, dormant, and stale accounts, guest cleanup, service account inventory, and reconciliation between Entra, SailPoint, and Active Directory. Automation & Continuous Improvement: Build and maintain automation for lifecycle and access tasks using PowerShell, Microsoft Graph API / Graph PowerShell SDK, Python, and SailPoint ISC APIs, workflows, and rules. Create event-driven and scheduled workflows using tools such as Azure Automation, Logic Apps, Power Automate, or Azure Functions - including ITSM ticket integration for auto-fulfillment, status updates, and closure. Analyze ticket volume, SLA performance, and recurring failure patterns to identify the highest-value automation opportunities, and track results (tickets eliminated, time saved, error reduction). Treat automation as production code - source control, peer review, testing, logging, and error handling - so that scripts and workflows are repeatable, supportable, and safe to run against live identities. Use AI tooling to speed up scripting, log and error analysis, troubleshooting, and documentation. Across the role: Write and maintain runbooks, SOPs, and knowledge base articles so that common identity issues can be resolved consistently by the broader support organization. Serve as an escalation point for the service desk and application teams, and partner with Identity Architecture to feed operational findings back into design and standards. Partner with HR/HRIS, IT Service Management, and Security Operations to improve source-data quality, lifecycle timing, and the identity signals available for threat detection. Participate in incident response and escalation coverage for identity-related issues, including after-hours support as needed. You Own This If You Have: Bachelor's or master's degree in Computer Science, Cybersecurity, Information Technology, or equivalent education and experience. 3+ years in identity and access management, IAM operations, or systems/security engineering, including hands-on work with joiner/mover/leaver processes. Hands-on experience with Microsoft Entra ID - user, group, and application administration, plus working knowledge of Conditional Access, PIM, and Entra ID Governance features (Lifecycle Workflows, Entitlement Management, Access Reviews). Hands-on experience operating an enterprise IGA platform - SailPoint ISC / IdentityNow preferred; comparable experience with other IGA tools is considered - including access requests, provisioning, source connectors, and troubleshooting failed provisioning. Proven scripting and automation skills - PowerShell and Microsoft Graph API / Graph PowerShell SDK required; Python and REST API integration experience strongly valued. Working knowledge of authentication and provisioning protocols - SAML, OAuth 2.0, OIDC, SCIM - sufficient to troubleshoot SSO and provisioning issues. Experience with hybrid identity - on-premises Active Directory, Entra Connect / Cloud Sync - and troubleshooting synchronization and attribute issues. Experience working in an ITSM ticketing environment (e.g., ServiceNow), managing queues against SLAs, and documenting work to audit standards. Strong troubleshooting and problem-solving skills, attention to detail, and clear communication with both technical and non-technical partners. Nice to Have: Certifications: Microsoft SC-300 (Identity and Access Administrator), SailPoint ISC certification, AZ-500, Security+, or CISSP. Experience building ITSM-integrated automation (e.g., ServiceNow to SailPoint or Entra fulfillment workflows). Experience with low-code/no-code automation (Power Automate, Logic Apps) and infrastructure-as-code or configuration-as-code (Terraform, Bicep). Familiarity with HRIS-driven provisioning (e.g., Workday) and source-of-truth data quality issues. Familiarity with privileged access management (e.g., BeyondTrust) and how PAM and PIM complement each other. Experience supporting audit and compliance requirements (SOX, PCI) for access controls and evidence collection. Exposure to identity threat detection and response (ITDR) and feeding identity signals into SIEM/SOAR. Large-scale retail, ecommerce, or other high-transaction enterprise experience. TekWissen Group is an equal opportunity employer supporting workforce diversity.
Job Description Cybersecurity Operations Manager/ TAM - CrowdStrike Certified San Diego, CA - (Onsite) 12+ Months Contract Job Description: We are seeking an experienced Cybersecurity Operations Manager / Technical Account Manager (TAM) to serve as the onsite liaison among clients. This 12-month role will lead operational oversight of CrowdStrike services, including implementation, adoption, governance, and daily coordination. Experience: 10+ years of cybersecurity experience spanning security operations, incident response, threat detection, exposure management, or managed security services 5+ years of experience 3+ years of operational experience with CrowdStrike Falcon technologies, preferably Falcon Complete, Insight, Identity Protection, Exposure Management, Next-Gen SIEM, or Guardian / AIDR Cybersecurity and Leadership CISSP - Certified Information Systems Security Professional. CISM - Certified Information Security Manager. CCSP - Certified Cloud Security Professional. GIAC Certified Incident Handler (GCIH), GIAC Certified Enterprise Defender (GCED), or comparable GIAC certification. CompTIA Security+ for candidates whose broader experience demonstrates senior-level capability. CrowdStrike: CrowdStrike Certified Falcon Administrator (CCFA). CrowdStrike Certified Falcon Responder (CCFR). CrowdStrike Certified Falcon Hunter (CCFH). Other current CrowdStrike credentials relevant to Falcon Complete, identity, exposure management, or Next-Gen SIEM. Program and Service Management PMP - Project Management Professional. ITIL 4 Foundation or advanced ITIL certification. Microsoft Certified: Security Operations Analyst Associate or Cybersecurity Architect Expert. Core Skills: Platforms & Products: CrowdStrike Falcon Complete, Falcon Insight EDR, Falcon Identity Protection, Falcon Exposure Management, Falcon Guardian / AIDR, Falcon Next-Gen SIEM, Falcon OverWatch, ServiceNow, Microsoft Intune, SCCM, BigFix, TAM, ICW, RACI, SOC Methodologies & Delivery: Jira, ITIL Industry & Domain Knowledge: Active Directory, CIS Controls, ISO/IEC 27001 Cloud Platforms & Services: AWS, Azure, Google Cloud Security & Compliance: MITRE ATT&CK Key Responsibilities: Lead operational oversight of CrowdStrike services. Lead the successful implementation and onboarding of CrowdStrike services. Establish governance, operational reviews, escalation paths, and service-management processes. Manage CTEM operations and remediation coordination. Manage Falcon Guardian / AIDR administration and operating processes. Assist ICW in maturing security operations and incident-response processes. Act as the primary operational liaison for Falcon Complete service matters. Coordinate critical-incident communications, follow-up actions, and closure. Ensure recommendations are assigned, tracked, and resolved by the appropriate ICW or the client team. Coordinate implementation workstreams, dependencies, risks, and delivery with the client as the GSI. Maintain accountability through documented owners, due dates, actions, and escalations. Coordinate response and remediation across infrastructure, endpoint, identity, cloud, and application teams. Lead day-to-day administration and operating processes for CTEM and Falcon Guardian / AIDR. Coordinate exposure prioritization, remediation, tuning, reporting, and continuous improvement. Integrate findings into ICW workflows and partner with asset owners to reduce risk. Lead weekly operational and monthly service reviews. Maintain a RAID log covering risks, assumptions, issues, and dependencies. Create executive dashboards and concise status reporting. Maintain the roadmap, RACI, escalation model, and transition plan. Implement oversight, deployment coordination, and operational transition plan. Preferred Qualification: Okta Security+
10/25/2026
Full time
Job Description Cybersecurity Operations Manager/ TAM - CrowdStrike Certified San Diego, CA - (Onsite) 12+ Months Contract Job Description: We are seeking an experienced Cybersecurity Operations Manager / Technical Account Manager (TAM) to serve as the onsite liaison among clients. This 12-month role will lead operational oversight of CrowdStrike services, including implementation, adoption, governance, and daily coordination. Experience: 10+ years of cybersecurity experience spanning security operations, incident response, threat detection, exposure management, or managed security services 5+ years of experience 3+ years of operational experience with CrowdStrike Falcon technologies, preferably Falcon Complete, Insight, Identity Protection, Exposure Management, Next-Gen SIEM, or Guardian / AIDR Cybersecurity and Leadership CISSP - Certified Information Systems Security Professional. CISM - Certified Information Security Manager. CCSP - Certified Cloud Security Professional. GIAC Certified Incident Handler (GCIH), GIAC Certified Enterprise Defender (GCED), or comparable GIAC certification. CompTIA Security+ for candidates whose broader experience demonstrates senior-level capability. CrowdStrike: CrowdStrike Certified Falcon Administrator (CCFA). CrowdStrike Certified Falcon Responder (CCFR). CrowdStrike Certified Falcon Hunter (CCFH). Other current CrowdStrike credentials relevant to Falcon Complete, identity, exposure management, or Next-Gen SIEM. Program and Service Management PMP - Project Management Professional. ITIL 4 Foundation or advanced ITIL certification. Microsoft Certified: Security Operations Analyst Associate or Cybersecurity Architect Expert. Core Skills: Platforms & Products: CrowdStrike Falcon Complete, Falcon Insight EDR, Falcon Identity Protection, Falcon Exposure Management, Falcon Guardian / AIDR, Falcon Next-Gen SIEM, Falcon OverWatch, ServiceNow, Microsoft Intune, SCCM, BigFix, TAM, ICW, RACI, SOC Methodologies & Delivery: Jira, ITIL Industry & Domain Knowledge: Active Directory, CIS Controls, ISO/IEC 27001 Cloud Platforms & Services: AWS, Azure, Google Cloud Security & Compliance: MITRE ATT&CK Key Responsibilities: Lead operational oversight of CrowdStrike services. Lead the successful implementation and onboarding of CrowdStrike services. Establish governance, operational reviews, escalation paths, and service-management processes. Manage CTEM operations and remediation coordination. Manage Falcon Guardian / AIDR administration and operating processes. Assist ICW in maturing security operations and incident-response processes. Act as the primary operational liaison for Falcon Complete service matters. Coordinate critical-incident communications, follow-up actions, and closure. Ensure recommendations are assigned, tracked, and resolved by the appropriate ICW or the client team. Coordinate implementation workstreams, dependencies, risks, and delivery with the client as the GSI. Maintain accountability through documented owners, due dates, actions, and escalations. Coordinate response and remediation across infrastructure, endpoint, identity, cloud, and application teams. Lead day-to-day administration and operating processes for CTEM and Falcon Guardian / AIDR. Coordinate exposure prioritization, remediation, tuning, reporting, and continuous improvement. Integrate findings into ICW workflows and partner with asset owners to reduce risk. Lead weekly operational and monthly service reviews. Maintain a RAID log covering risks, assumptions, issues, and dependencies. Create executive dashboards and concise status reporting. Maintain the roadmap, RACI, escalation model, and transition plan. Implement oversight, deployment coordination, and operational transition plan. Preferred Qualification: Okta Security+
Job Description Cybersecurity Operations Manager / Technical Account Manager (TAM) Location: San Diego, California Duration: 12 months Position Summary We are seeking an experienced Cybersecurity Operations Manager / Technical Account Manager (TAM) to serve as the onsite liaison among client partners. This 12-month role will lead operational oversight of CrowdStrike services, including implementation, adoption, governance, and daily coordination. The resource will coordinate implementation through steady-state support, serving as the central contact for Falcon Complete, CTEM, Falcon Guardian / AIDR, service reviews, and escalations. Primary Objectives During the First Year Lead the successful implementation and onboarding of CrowdStrike services. Establish governance, operational reviews, escalation paths, and service-management processes. Manage CTEM operations and remediation coordination. Manage Falcon Guardian / AIDR administration and operating processes. Assist ICW in maturing security operations and incident-response processes. Complete knowledge transfer and operational-readiness documentation before the end of the assignment. Key Responsibilities CrowdStrike Service Management Act as the primary operational liaison for Falcon Complete service matters. Coordinate critical-incident communications, follow-up actions, and closure. Ensure recommendations are assigned, tracked, and resolved by the appropriate team. Security Operations and GSI Coordination Coordinate implementation workstreams, dependencies, risks, and delivery with the client as the GSI. Maintain accountability through documented owners, due dates, actions, and escalations. Coordinate response and remediation across infrastructure, endpoint, identity, cloud, and application teams. CTEM and Falcon Guardian / AIDR Lead day-to-day administration and operating processes for CTEM and Falcon Guardian / AIDR. Coordinate exposure prioritization, remediation, tuning, reporting, and continuous improvement. Integrate findings into ICW workflows and partner with asset owners to reduce risk. Governance, Reporting, and Transition Lead weekly operational and monthly service reviews. Maintain a RAID log covering risks, assumptions, issues, and dependencies. Create executive dashboards and concise status reporting. Maintain the roadmap, RACI, escalation model, and transition plan. Deliverables During the Engagement Implementation oversight, deployment coordination, and operational transition plan. Security-operations governance framework, cadence, RACI, and escalation model. Executive dashboards, monthly service reviews, and action tracking. Incident-escalation and stakeholder-communication process. CTEM remediation tracking and Falcon Guardian / AIDR operating procedures. RAID log and remediation-status reporting. Knowledge-transfer and operational-readiness documentation. Required Experience and Qualifications 10+ years of cybersecurity experience spanning security operations, incident response, threat detection, exposure management, or managed security services. 5+ years leading enterprise SOC, MDR, incident-response, or managed-security programs. 3+ years of operational experience with CrowdStrike Falcon technologies, preferably Falcon Complete, Insight, Identity Protection, Exposure Management, Next-Gen SIEM, or Guardian / AIDR. Experience in a senior client-facing role such as TAM, Security Operations Manager, SOC Manager, Service Delivery Manager, or Cybersecurity Program Manager. Proven coordination across customers, cybersecurity vendors, and global systems integrators during implementation and operations. Experience with critical escalations, governance, executive reporting, service reviews, and cross-functional remediation. Strong communication skills and the ability to translate technical issues into business impact and clear actions. Preferred Technical Experience CrowdStrike Falcon Complete, Falcon Insight EDR, Falcon Identity Protection, Falcon Exposure Management, Falcon Guardian / AIDR, Falcon Next-Gen SIEM, and Falcon OverWatch. Security incident response, threat hunting, detection engineering, vulnerability and exposure management, and SOC operations. ServiceNow and Jira workflows; Microsoft Intune, SCCM, BigFix, or comparable endpoint-deployment tools. Identity platforms such as Microsoft Entra ID, Active Directory, and Okta. Cloud environments including Microsoft Azure, Amazon Web Services, or Google Cloud. Working knowledge of NIST Cybersecurity Framework, MITRE ATT&CK, CIS Controls, ISO/IEC 27001, and ITIL practices. Cybersecurity and Leadership CISSP - Certified Information Systems Security Professional. CISM - Certified Information Security Manager. CCSP - Certified Cloud Security Professional. GIAC Certified Incident Handler (GCIH), GIAC Certified Enterprise Defender (GCED), or comparable GIAC certification. CompTIA Security+ for candidates whose broader experience demonstrates senior-level capability. CrowdStrike CrowdStrike Certified Falcon Administrator (CCFA). CrowdStrike Certified Falcon Responder (CCFR). CrowdStrike Certified Falcon Hunter (CCFH). Other current CrowdStrike credentials relevant to Falcon Complete, identity, exposure management, or Next-Gen SIEM. Program and Service Management PMP - Project Management Professional. ITIL 4 Foundation or advanced ITIL certification. Microsoft Certified: Security Operations Analyst Associate or Cybersecurity Architect Expert.
10/25/2026
Full time
Job Description Cybersecurity Operations Manager / Technical Account Manager (TAM) Location: San Diego, California Duration: 12 months Position Summary We are seeking an experienced Cybersecurity Operations Manager / Technical Account Manager (TAM) to serve as the onsite liaison among client partners. This 12-month role will lead operational oversight of CrowdStrike services, including implementation, adoption, governance, and daily coordination. The resource will coordinate implementation through steady-state support, serving as the central contact for Falcon Complete, CTEM, Falcon Guardian / AIDR, service reviews, and escalations. Primary Objectives During the First Year Lead the successful implementation and onboarding of CrowdStrike services. Establish governance, operational reviews, escalation paths, and service-management processes. Manage CTEM operations and remediation coordination. Manage Falcon Guardian / AIDR administration and operating processes. Assist ICW in maturing security operations and incident-response processes. Complete knowledge transfer and operational-readiness documentation before the end of the assignment. Key Responsibilities CrowdStrike Service Management Act as the primary operational liaison for Falcon Complete service matters. Coordinate critical-incident communications, follow-up actions, and closure. Ensure recommendations are assigned, tracked, and resolved by the appropriate team. Security Operations and GSI Coordination Coordinate implementation workstreams, dependencies, risks, and delivery with the client as the GSI. Maintain accountability through documented owners, due dates, actions, and escalations. Coordinate response and remediation across infrastructure, endpoint, identity, cloud, and application teams. CTEM and Falcon Guardian / AIDR Lead day-to-day administration and operating processes for CTEM and Falcon Guardian / AIDR. Coordinate exposure prioritization, remediation, tuning, reporting, and continuous improvement. Integrate findings into ICW workflows and partner with asset owners to reduce risk. Governance, Reporting, and Transition Lead weekly operational and monthly service reviews. Maintain a RAID log covering risks, assumptions, issues, and dependencies. Create executive dashboards and concise status reporting. Maintain the roadmap, RACI, escalation model, and transition plan. Deliverables During the Engagement Implementation oversight, deployment coordination, and operational transition plan. Security-operations governance framework, cadence, RACI, and escalation model. Executive dashboards, monthly service reviews, and action tracking. Incident-escalation and stakeholder-communication process. CTEM remediation tracking and Falcon Guardian / AIDR operating procedures. RAID log and remediation-status reporting. Knowledge-transfer and operational-readiness documentation. Required Experience and Qualifications 10+ years of cybersecurity experience spanning security operations, incident response, threat detection, exposure management, or managed security services. 5+ years leading enterprise SOC, MDR, incident-response, or managed-security programs. 3+ years of operational experience with CrowdStrike Falcon technologies, preferably Falcon Complete, Insight, Identity Protection, Exposure Management, Next-Gen SIEM, or Guardian / AIDR. Experience in a senior client-facing role such as TAM, Security Operations Manager, SOC Manager, Service Delivery Manager, or Cybersecurity Program Manager. Proven coordination across customers, cybersecurity vendors, and global systems integrators during implementation and operations. Experience with critical escalations, governance, executive reporting, service reviews, and cross-functional remediation. Strong communication skills and the ability to translate technical issues into business impact and clear actions. Preferred Technical Experience CrowdStrike Falcon Complete, Falcon Insight EDR, Falcon Identity Protection, Falcon Exposure Management, Falcon Guardian / AIDR, Falcon Next-Gen SIEM, and Falcon OverWatch. Security incident response, threat hunting, detection engineering, vulnerability and exposure management, and SOC operations. ServiceNow and Jira workflows; Microsoft Intune, SCCM, BigFix, or comparable endpoint-deployment tools. Identity platforms such as Microsoft Entra ID, Active Directory, and Okta. Cloud environments including Microsoft Azure, Amazon Web Services, or Google Cloud. Working knowledge of NIST Cybersecurity Framework, MITRE ATT&CK, CIS Controls, ISO/IEC 27001, and ITIL practices. Cybersecurity and Leadership CISSP - Certified Information Systems Security Professional. CISM - Certified Information Security Manager. CCSP - Certified Cloud Security Professional. GIAC Certified Incident Handler (GCIH), GIAC Certified Enterprise Defender (GCED), or comparable GIAC certification. CompTIA Security+ for candidates whose broader experience demonstrates senior-level capability. CrowdStrike CrowdStrike Certified Falcon Administrator (CCFA). CrowdStrike Certified Falcon Responder (CCFR). CrowdStrike Certified Falcon Hunter (CCFH). Other current CrowdStrike credentials relevant to Falcon Complete, identity, exposure management, or Next-Gen SIEM. Program and Service Management PMP - Project Management Professional. ITIL 4 Foundation or advanced ITIL certification. Microsoft Certified: Security Operations Analyst Associate or Cybersecurity Architect Expert.
Job Description Job Title: The SAP Technical Architect Location: Washington, DC, Wilmington, DE, Atlanta, GA, Philadelphia, PA Role Overview The SAP Technical Architect - Senior is a subject matter expert in one or several SAP technologies and can have technical management responsibilities. The SAP Technical Architects research and design technology solutions that may span the full spectrum of hardware and software, as it relates to SAP products. They may create prototypes and lead initial development or enhancement efforts and provide recommendations regarding technology. This individual concentrates on SAP solutions to significantly impact the operational effectiveness of the organization or cutting-edge technologies that will drive new business. Provide assistance with escalated support issues, mentor others within technology-related areas, and provide subject matter expertise on project teams. The SAP Technical Architect Senior can assume leadership responsibilities of specific efforts or technical tasks, and guide peers and more junior team members. Key Responsibilities Technical and operational management of systems and resources Based on business needs, investigate, select, install and prototype or pilot SAP solutions. Works on complex tasks, projects or supports issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's knowledge within areas of specialty. Researches and analyzes advanced technology trends in area(s) of expertise. Assesses emerging technologies. Evaluates and may recommend new products or tools for the organization. Assists in cost-benefit and risk analysis. Makes recommendations and influences long-term technology strategy and planning for multiple business units. Works with service providers to ensure their technical solutions are consistent with the enterprise's business strategy and architecture. Serves as escalation point for issues. Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program. Provides technical analyses to help define, assess, and monitor the technical aspects of the program or service. Designs innovative solutions using current and new technologies. Recommends short- term alternatives when appropriate. Troubleshoots existing information systems to identify errors or deficiencies. Brainstorms possible solutions and evaluates alternatives against decision criteria. Assists in the resolution of support issues escalated by operations or development personnel. Works with vendors during the problem resolution process as needed. Provides technical expertise across business functions. Identifies opportunities to improve business processes via new technologies. Deliverables Translation of business and product requirements into technical designs, models and software architecture. Development management Document technical requirements and constraints as basis for architectural decisions. RICEF Technical Design and Data Modeling Support and advise implementation projects by ensuring technical and architectural feasibility, readiness, and compliance. Review design documents to ensure compliance with technical standards and best practices. Proposal and implementation plans of improvements and innovations, development processes, and methodologies. Application design with detailed process flows Level III support for incidents, including Root Cause Analysis Requirements: BS degree in Computer Science, Information Systems, or related field Minimum seven years of experience in Information Technology, including at least five in a technical architect or technical lead role with the SAP technologies specified in the requirement, from the below: o Business Suite (ERP, SRM, SCM, CRM) o SuccessFactors o Ariba and Ariba Network o Solution Manager o SAP Portal Technology o SAP Mobile Technology o HANA Database o HANA Cloud Technology o ABAP o Java Enterprise Edition o Process Integration and Orchestration o Business Process Management o Business Warehouse o SAP authorization concept o Technical data migration o Test methodology and test management o SAP infrastructure High Availability, Disaster Recovery and Cloud strategies Involvement in at least two full cycle SAP implementations of the SAP product being supported Knowledge of change and release management processes Ability to estimate reliably the time, effort, dependencies, and resources required to complete a development task Excellent written and verbal communication skills Experience working in client-focused service delivery environments Knowledge of IT strategies and how they support client business, from a technical advisor standpoint. Ability to conduct research and analysis of complex technologies for at least one area of specialty. Knowledge of technological advances related to subject-matter Skill in making presentations and effectively communicating recommendations to individuals and groups Required Skills & Experience 8+ years in enterprise architecture, IT asset/application portfolio management, or platform engineering, with 3+ years hands-on with SAP LeanIX. Proven experience implementing LeanIX from the ground up in a large, complex enterprise environment. Strong understanding of EA frameworks and practices (TOGAF, business capability modeling, application rationalization, TIME/6R analysis). Hands-on experience with LeanIX meta-model configuration, fact sheets, reports, diagrams, surveys, and the Integration Hub. Proficiency with REST/GraphQL APIs, JSON, and scripting (Python or JavaScript) for integrations and data automation. Experience integrating LeanIX with ServiceNow CMDB and other enterprise systems of record. Demonstrated ability to work directly with EA leaders and stakeholders to shape priorities and roadmaps. Familiarity with Agile/Scrum methodologies and DevOps practices. Excellent problem-solving, facilitation, and communication skills, with the ability to present to senior leadership. Preferred Qualifications MS degree in Computer Science, Information Systems, or related field SAP Technical Certifications Technical experience in release management, software configuration management, and change management
10/25/2026
Full time
Job Description Job Title: The SAP Technical Architect Location: Washington, DC, Wilmington, DE, Atlanta, GA, Philadelphia, PA Role Overview The SAP Technical Architect - Senior is a subject matter expert in one or several SAP technologies and can have technical management responsibilities. The SAP Technical Architects research and design technology solutions that may span the full spectrum of hardware and software, as it relates to SAP products. They may create prototypes and lead initial development or enhancement efforts and provide recommendations regarding technology. This individual concentrates on SAP solutions to significantly impact the operational effectiveness of the organization or cutting-edge technologies that will drive new business. Provide assistance with escalated support issues, mentor others within technology-related areas, and provide subject matter expertise on project teams. The SAP Technical Architect Senior can assume leadership responsibilities of specific efforts or technical tasks, and guide peers and more junior team members. Key Responsibilities Technical and operational management of systems and resources Based on business needs, investigate, select, install and prototype or pilot SAP solutions. Works on complex tasks, projects or supports issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's knowledge within areas of specialty. Researches and analyzes advanced technology trends in area(s) of expertise. Assesses emerging technologies. Evaluates and may recommend new products or tools for the organization. Assists in cost-benefit and risk analysis. Makes recommendations and influences long-term technology strategy and planning for multiple business units. Works with service providers to ensure their technical solutions are consistent with the enterprise's business strategy and architecture. Serves as escalation point for issues. Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program. Provides technical analyses to help define, assess, and monitor the technical aspects of the program or service. Designs innovative solutions using current and new technologies. Recommends short- term alternatives when appropriate. Troubleshoots existing information systems to identify errors or deficiencies. Brainstorms possible solutions and evaluates alternatives against decision criteria. Assists in the resolution of support issues escalated by operations or development personnel. Works with vendors during the problem resolution process as needed. Provides technical expertise across business functions. Identifies opportunities to improve business processes via new technologies. Deliverables Translation of business and product requirements into technical designs, models and software architecture. Development management Document technical requirements and constraints as basis for architectural decisions. RICEF Technical Design and Data Modeling Support and advise implementation projects by ensuring technical and architectural feasibility, readiness, and compliance. Review design documents to ensure compliance with technical standards and best practices. Proposal and implementation plans of improvements and innovations, development processes, and methodologies. Application design with detailed process flows Level III support for incidents, including Root Cause Analysis Requirements: BS degree in Computer Science, Information Systems, or related field Minimum seven years of experience in Information Technology, including at least five in a technical architect or technical lead role with the SAP technologies specified in the requirement, from the below: o Business Suite (ERP, SRM, SCM, CRM) o SuccessFactors o Ariba and Ariba Network o Solution Manager o SAP Portal Technology o SAP Mobile Technology o HANA Database o HANA Cloud Technology o ABAP o Java Enterprise Edition o Process Integration and Orchestration o Business Process Management o Business Warehouse o SAP authorization concept o Technical data migration o Test methodology and test management o SAP infrastructure High Availability, Disaster Recovery and Cloud strategies Involvement in at least two full cycle SAP implementations of the SAP product being supported Knowledge of change and release management processes Ability to estimate reliably the time, effort, dependencies, and resources required to complete a development task Excellent written and verbal communication skills Experience working in client-focused service delivery environments Knowledge of IT strategies and how they support client business, from a technical advisor standpoint. Ability to conduct research and analysis of complex technologies for at least one area of specialty. Knowledge of technological advances related to subject-matter Skill in making presentations and effectively communicating recommendations to individuals and groups Required Skills & Experience 8+ years in enterprise architecture, IT asset/application portfolio management, or platform engineering, with 3+ years hands-on with SAP LeanIX. Proven experience implementing LeanIX from the ground up in a large, complex enterprise environment. Strong understanding of EA frameworks and practices (TOGAF, business capability modeling, application rationalization, TIME/6R analysis). Hands-on experience with LeanIX meta-model configuration, fact sheets, reports, diagrams, surveys, and the Integration Hub. Proficiency with REST/GraphQL APIs, JSON, and scripting (Python or JavaScript) for integrations and data automation. Experience integrating LeanIX with ServiceNow CMDB and other enterprise systems of record. Demonstrated ability to work directly with EA leaders and stakeholders to shape priorities and roadmaps. Familiarity with Agile/Scrum methodologies and DevOps practices. Excellent problem-solving, facilitation, and communication skills, with the ability to present to senior leadership. Preferred Qualifications MS degree in Computer Science, Information Systems, or related field SAP Technical Certifications Technical experience in release management, software configuration management, and change management
Job Description Job Title: SAP Technical Architect Location: Washington, DC, Wilmington, DE, Atlanta, GA, Philadelphia, PA Duration: Long term Role Overview SAP Technical Architect - Senior is a subject matter expert in one or several SAP technologies and can have technical management responsibilities. The SAP Technical Architects research and design technology solutions that may span the full spectrum of hardware and software, as it relates to SAP products. They may create prototypes and lead initial development or enhancement efforts and provide recommendations regarding technology. This individual concentrates on SAP solutions to significantly impact the operational effectiveness of the organization or cutting-edge technologies that will drive new business. Provide assistance with escalated support issues, mentor others within technology-related areas, and provide subject matter expertise on project teams. The SAP Technical Architect Senior can assume leadership responsibilities of specific efforts or technical tasks, and guide peers and more junior team members. Key Responsibilities Technical and operational management of systems and resources Based on business needs, investigate, select, install and prototype or pilot SAP solutions. Works on complex tasks, projects or supports issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's knowledge within areas of specialty. Researches and analyzes advanced technology trends in area(s) of expertise. Assesses emerging technologies. Evaluates and may recommend new products or tools for the organization. Assists in cost-benefit and risk analysis. Makes recommendations and influences long-term technology strategy and planning for multiple business units. Works with service providers to ensure their technical solutions are consistent with the enterprise's business strategy and architecture. Serves as escalation point for issues. Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program. Provides technical analyses to help define, assess, and monitor the technical aspects of the program or service. Designs innovative solutions using current and new technologies. Recommends short- term alternatives when appropriate. Troubleshoots existing information systems to identify errors or deficiencies. Brainstorms possible solutions and evaluates alternatives against decision criteria. Assists in the resolution of support issues escalated by operations or development personnel. Works with vendors during the problem resolution process as needed. Provides technical expertise across business functions. Identifies opportunities to improve business processes via new technologies. Deliverables Translation of business and product requirements into technical designs, models and software architecture. Development management Document technical requirements and constraints as basis for architectural decisions. RICEF Technical Design and Data Modeling Support and advise implementation projects by ensuring technical and architectural feasibility, readiness, and compliance. Review design documents to ensure compliance with technical standards and best practices. Proposal and implementation plans of improvements and innovations, development processes, and methodologies. Application design with detailed process flows Level III support for incidents, including Root Cause Analysis Requirements: BS degree in Computer Science, Information Systems, or related field Minimum seven years of experience in Information Technology, including at least five in a technical architect or technical lead role with the SAP technologies specified in the requirement, from the below: Business Suite (ERP, SRM, SCM, CRM) SuccessFactors Ariba and Ariba Network Solution Manager SAP Portal Technology SAP Mobile Technology HANA Database HANA Cloud Technology ABAP Java Enterprise Edition Process Integration and Orchestration Business Process Management Business Warehouse SAP authorization concept Technical data migration Test methodology and test management SAP infrastructure High Availability, Disaster Recovery and Cloud strategies Involvement in at least two full cycle SAP implementations of the SAP product being supported Knowledge of change and release management processes Ability to estimate reliably the time, effort, dependencies, and resources required to complete a development task Excellent written and verbal communication skills Experience working in client-focused service delivery environments Knowledge of IT strategies and how they support client business, from a technical advisor standpoint. Ability to conduct research and analysis of complex technologies for at least one area of specialty. Knowledge of technological advances related to subject-matter Skill in making presentations and effectively communicating recommendations to individuals and groups Required Skills & Experience 8+ years in enterprise architecture, IT asset/application portfolio management, or platform engineering, with 3+ years hands-on with SAP LeanIX. Proven experience implementing LeanIX from the ground up in a large, complex enterprise environment. Strong understanding of EA frameworks and practices (TOGAF, business capability modeling, application rationalization, TIME/6R analysis). Hands-on experience with LeanIX meta-model configuration, fact sheets, reports, diagrams, surveys, and the Integration Hub. Proficiency with REST/GraphQL APIs, JSON, and scripting (Python or JavaScript) for integrations and data automation. Experience integrating LeanIX with ServiceNow CMDB and other enterprise systems of record. Demonstrated ability to work directly with EA leaders and stakeholders to shape priorities and roadmaps. Familiarity with Agile/Scrum methodologies and DevOps practices. Excellent problem-solving, facilitation, and communication skills, with the ability to present to senior leadership. Preferred Qualifications MS degree in Computer Science, Information Systems, or related field SAP Technical Certifications Technical experience in release management, software configuration management, and change management
10/25/2026
Full time
Job Description Job Title: SAP Technical Architect Location: Washington, DC, Wilmington, DE, Atlanta, GA, Philadelphia, PA Duration: Long term Role Overview SAP Technical Architect - Senior is a subject matter expert in one or several SAP technologies and can have technical management responsibilities. The SAP Technical Architects research and design technology solutions that may span the full spectrum of hardware and software, as it relates to SAP products. They may create prototypes and lead initial development or enhancement efforts and provide recommendations regarding technology. This individual concentrates on SAP solutions to significantly impact the operational effectiveness of the organization or cutting-edge technologies that will drive new business. Provide assistance with escalated support issues, mentor others within technology-related areas, and provide subject matter expertise on project teams. The SAP Technical Architect Senior can assume leadership responsibilities of specific efforts or technical tasks, and guide peers and more junior team members. Key Responsibilities Technical and operational management of systems and resources Based on business needs, investigate, select, install and prototype or pilot SAP solutions. Works on complex tasks, projects or supports issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's knowledge within areas of specialty. Researches and analyzes advanced technology trends in area(s) of expertise. Assesses emerging technologies. Evaluates and may recommend new products or tools for the organization. Assists in cost-benefit and risk analysis. Makes recommendations and influences long-term technology strategy and planning for multiple business units. Works with service providers to ensure their technical solutions are consistent with the enterprise's business strategy and architecture. Serves as escalation point for issues. Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program. Provides technical analyses to help define, assess, and monitor the technical aspects of the program or service. Designs innovative solutions using current and new technologies. Recommends short- term alternatives when appropriate. Troubleshoots existing information systems to identify errors or deficiencies. Brainstorms possible solutions and evaluates alternatives against decision criteria. Assists in the resolution of support issues escalated by operations or development personnel. Works with vendors during the problem resolution process as needed. Provides technical expertise across business functions. Identifies opportunities to improve business processes via new technologies. Deliverables Translation of business and product requirements into technical designs, models and software architecture. Development management Document technical requirements and constraints as basis for architectural decisions. RICEF Technical Design and Data Modeling Support and advise implementation projects by ensuring technical and architectural feasibility, readiness, and compliance. Review design documents to ensure compliance with technical standards and best practices. Proposal and implementation plans of improvements and innovations, development processes, and methodologies. Application design with detailed process flows Level III support for incidents, including Root Cause Analysis Requirements: BS degree in Computer Science, Information Systems, or related field Minimum seven years of experience in Information Technology, including at least five in a technical architect or technical lead role with the SAP technologies specified in the requirement, from the below: Business Suite (ERP, SRM, SCM, CRM) SuccessFactors Ariba and Ariba Network Solution Manager SAP Portal Technology SAP Mobile Technology HANA Database HANA Cloud Technology ABAP Java Enterprise Edition Process Integration and Orchestration Business Process Management Business Warehouse SAP authorization concept Technical data migration Test methodology and test management SAP infrastructure High Availability, Disaster Recovery and Cloud strategies Involvement in at least two full cycle SAP implementations of the SAP product being supported Knowledge of change and release management processes Ability to estimate reliably the time, effort, dependencies, and resources required to complete a development task Excellent written and verbal communication skills Experience working in client-focused service delivery environments Knowledge of IT strategies and how they support client business, from a technical advisor standpoint. Ability to conduct research and analysis of complex technologies for at least one area of specialty. Knowledge of technological advances related to subject-matter Skill in making presentations and effectively communicating recommendations to individuals and groups Required Skills & Experience 8+ years in enterprise architecture, IT asset/application portfolio management, or platform engineering, with 3+ years hands-on with SAP LeanIX. Proven experience implementing LeanIX from the ground up in a large, complex enterprise environment. Strong understanding of EA frameworks and practices (TOGAF, business capability modeling, application rationalization, TIME/6R analysis). Hands-on experience with LeanIX meta-model configuration, fact sheets, reports, diagrams, surveys, and the Integration Hub. Proficiency with REST/GraphQL APIs, JSON, and scripting (Python or JavaScript) for integrations and data automation. Experience integrating LeanIX with ServiceNow CMDB and other enterprise systems of record. Demonstrated ability to work directly with EA leaders and stakeholders to shape priorities and roadmaps. Familiarity with Agile/Scrum methodologies and DevOps practices. Excellent problem-solving, facilitation, and communication skills, with the ability to present to senior leadership. Preferred Qualifications MS degree in Computer Science, Information Systems, or related field SAP Technical Certifications Technical experience in release management, software configuration management, and change management
Job Description Company Description ETG Digital is a global technology partner that helps organizations unlock the full potential of their digital investments through tailored, results-focused solutions. By aligning technology with business objectives, ETG Digital streamlines operations, improves customer engagement, and drives revenue growth for clients across industries. A certified, globally distributed team delivers customized implementations spanning Commerce, Data, Revenue, Marketing, Sales, and Service Clouds, as well as CPQ and related accelerators. The company provides end-to-end services, including consulting,implementation, integration, managed services, and custom development on platforms such as Salesforce, Snowflake, and Shopify Plus. ETG Digital focuses on simple, outcome-driven engagements that include ongoing optimization to ensure peak system performance. Key Responsibilities Serve as the principal technical authority responsible for designing and overseeing end-to-end, enterprise-scale ServiceNow architectures tailored to global Telecommunications, Media, and Technology (TMT) clients. Lead technical discovery, translate complex operational requirements into scalable architecture roadmaps,and configure core and industry-specific ServiceNow modules-including Telecommunications Network Inventory (TNI) , Telecommunications Service Operations Management (TSOM) , Telecommunications Provider / Service Management (TPSM) , CSM , ITOM , and ITSM . Architect physical, logical, and virtual network topologies (L1-L3, equipment, cards, ports, optical paths,circuits, VRFs, and IP pools) within TNI, fully synchronizing them with the Common Service Data Model (CSDM 4.0+) to establish lineage from infrastructure elements up to customer-facing services and business applications. Design topology-based alert correlation, automated root-cause analysis (RCA), and proactive impact-assessment workflows within TSOM to drive automated event remediation and reduce MTTR across network and digital service operations. Design, build, and review production-grade client-side and server-side platform logic utilizing ES6 JavaScript, Glide API, Script Includes, Business Rules, Flow Designer actions/subflows, and UI Builder components. Architect and implement bidirectional REST/SOAP web services, webhooks, and Integration Hub spokes to federate data between ServiceNow, Network Management Systems (NMS/EMS), SDN controllers, and carrier eBonding gateways. Implement TM Forum Open API standards (e.g., TMF622 Product Ordering, TMF641 Service Ordering,TMF628 Performance Management, TMF642 Alarm Management, and TMF638 Service Inventory) to enable automated cross-platform interoperability. Formulate data staging, ingestion, and reconciliation architectures using the Robust Transform Engine (RTE) and Identification and Reconciliation Engine (IRE) to migrate legacy telecom data (e.g., Netcracker, Amdocs,Oracle MetaSolv, Granite) cleanly into the CMDB. Enforce architectural governance, instance health best practices, and security/compliance standards (role-based access controls, Domain Separation, data encryption, and auditability). Lead technical sprint ceremonies within Agile/Scrum delivery frameworks; conduct rigorous code reviews,establish technical Definitions of Ready (DoR) and Done (DoD), and mentor engineering teams on maintainable, low-technical-debt design. Partner with pre-sales and sales engineering teams to construct technical solution proposals, response narratives for RFIs/RFPs, high-level architecture blueprints, and Statements of Work (SOWs) for prospective TMT engagements. Qualifications 10+ years of hands-on software development and technical architecture experience within the ServiceNow ecosystem, with substantial delivery experience supporting Telecommunications, Media, or Technology (TMT) environments. Proven track record architecting complex multi-product implementations across ITOM (Event Management,Service Mapping, Discovery), CSM , and ServiceNow Telecommunications solutions ( TNI , TSOM , TPSM/TSM ). Deep functional and technical knowledge of TM Forum Frameworx, SID data models, and Open APIs ,combined with an understanding of multi-layer network topologies (Optical/DWDM, IP/MPLS, 4G/5G,FTTx, SD-WAN). Strong consulting background in client-facing roles, with proven success leading architecture design workshops, authoring technical design documents (TDDs), and conveying complex concepts to technical teams and executive stakeholders. Advanced full-stack development skills on ServiceNow: JavaScript (ES6), GlideRecord/GlideSystem, Script Includes, REST/SOAP APIs, JSON, XML, Flow Designer, Integration Hub, and custom spokes. Deep technical mastery of ServiceNow CSDM, CMDB, IRE , and MID Server cluster deployment/tuning. Experience handling high-volume data integrations, ETL workflows, and legacy data transformations. Familiarity with enterprise architecture frameworks (TOGAF), ITIL v4, cloud platforms (AWS, Azure), and security/compliance best practices (SOC 2, ISO 27001).
10/25/2026
Full time
Job Description Company Description ETG Digital is a global technology partner that helps organizations unlock the full potential of their digital investments through tailored, results-focused solutions. By aligning technology with business objectives, ETG Digital streamlines operations, improves customer engagement, and drives revenue growth for clients across industries. A certified, globally distributed team delivers customized implementations spanning Commerce, Data, Revenue, Marketing, Sales, and Service Clouds, as well as CPQ and related accelerators. The company provides end-to-end services, including consulting,implementation, integration, managed services, and custom development on platforms such as Salesforce, Snowflake, and Shopify Plus. ETG Digital focuses on simple, outcome-driven engagements that include ongoing optimization to ensure peak system performance. Key Responsibilities Serve as the principal technical authority responsible for designing and overseeing end-to-end, enterprise-scale ServiceNow architectures tailored to global Telecommunications, Media, and Technology (TMT) clients. Lead technical discovery, translate complex operational requirements into scalable architecture roadmaps,and configure core and industry-specific ServiceNow modules-including Telecommunications Network Inventory (TNI) , Telecommunications Service Operations Management (TSOM) , Telecommunications Provider / Service Management (TPSM) , CSM , ITOM , and ITSM . Architect physical, logical, and virtual network topologies (L1-L3, equipment, cards, ports, optical paths,circuits, VRFs, and IP pools) within TNI, fully synchronizing them with the Common Service Data Model (CSDM 4.0+) to establish lineage from infrastructure elements up to customer-facing services and business applications. Design topology-based alert correlation, automated root-cause analysis (RCA), and proactive impact-assessment workflows within TSOM to drive automated event remediation and reduce MTTR across network and digital service operations. Design, build, and review production-grade client-side and server-side platform logic utilizing ES6 JavaScript, Glide API, Script Includes, Business Rules, Flow Designer actions/subflows, and UI Builder components. Architect and implement bidirectional REST/SOAP web services, webhooks, and Integration Hub spokes to federate data between ServiceNow, Network Management Systems (NMS/EMS), SDN controllers, and carrier eBonding gateways. Implement TM Forum Open API standards (e.g., TMF622 Product Ordering, TMF641 Service Ordering,TMF628 Performance Management, TMF642 Alarm Management, and TMF638 Service Inventory) to enable automated cross-platform interoperability. Formulate data staging, ingestion, and reconciliation architectures using the Robust Transform Engine (RTE) and Identification and Reconciliation Engine (IRE) to migrate legacy telecom data (e.g., Netcracker, Amdocs,Oracle MetaSolv, Granite) cleanly into the CMDB. Enforce architectural governance, instance health best practices, and security/compliance standards (role-based access controls, Domain Separation, data encryption, and auditability). Lead technical sprint ceremonies within Agile/Scrum delivery frameworks; conduct rigorous code reviews,establish technical Definitions of Ready (DoR) and Done (DoD), and mentor engineering teams on maintainable, low-technical-debt design. Partner with pre-sales and sales engineering teams to construct technical solution proposals, response narratives for RFIs/RFPs, high-level architecture blueprints, and Statements of Work (SOWs) for prospective TMT engagements. Qualifications 10+ years of hands-on software development and technical architecture experience within the ServiceNow ecosystem, with substantial delivery experience supporting Telecommunications, Media, or Technology (TMT) environments. Proven track record architecting complex multi-product implementations across ITOM (Event Management,Service Mapping, Discovery), CSM , and ServiceNow Telecommunications solutions ( TNI , TSOM , TPSM/TSM ). Deep functional and technical knowledge of TM Forum Frameworx, SID data models, and Open APIs ,combined with an understanding of multi-layer network topologies (Optical/DWDM, IP/MPLS, 4G/5G,FTTx, SD-WAN). Strong consulting background in client-facing roles, with proven success leading architecture design workshops, authoring technical design documents (TDDs), and conveying complex concepts to technical teams and executive stakeholders. Advanced full-stack development skills on ServiceNow: JavaScript (ES6), GlideRecord/GlideSystem, Script Includes, REST/SOAP APIs, JSON, XML, Flow Designer, Integration Hub, and custom spokes. Deep technical mastery of ServiceNow CSDM, CMDB, IRE , and MID Server cluster deployment/tuning. Experience handling high-volume data integrations, ETL workflows, and legacy data transformations. Familiarity with enterprise architecture frameworks (TOGAF), ITIL v4, cloud platforms (AWS, Azure), and security/compliance best practices (SOC 2, ISO 27001).
Job Description nTech Workforce has an Lead Technical Analyst Terms of Employment W2 Contract, 6 Months Hybrid (1-2 times per month on-site in Reston, VA or Washington, DC / Met Square) Candidates local to DMV are preferred Overview Seeking a skilled Lead Technical Analyst for a 6-month initiative with a premier enterprise client in the DMV region. In this high-visibility role, you will perform a comprehensive assessment of an existing, mission-critical legacy Microsoft Access database used by the procurement operations team. You will analyze data sources coming from SAP and Oracle, identify system vulnerabilities and operational limitations, and architect a future-state solution and roadmap to sunset the Access database while ensuring data integrity and long-term stability. Key Responsibilities Conduct a thorough technical assessment and review of a complex, homegrown MS Access database, including its underlying tables, linked queries, VBA macros, forms, and custom reporting structures. Analyze existing data extraction workflows pulling operational data from enterprise applications, specifically SAP (Ariba) and Oracle (Accounts Payable subledger). Identify system operational limitations, capacity/spacing bottlenecks, and stability risks to prevent potential business disruptions. Formulate strategic recommendations, options, and a future-state roadmap to transition off MS Access, considering enterprise platforms such as ServiceNow (Demand Management) or modern database/reporting tools. Map technical dependencies and collaborate with leadership to define change management strategies. Present proposed solutions, technical roadmaps, and options directly to Director-level leadership and the Senior Leadership Team. Required Skills & Experience Strong technical expertise in Microsoft Access architecture, query optimization, database troubleshooting, and data structures. Hands-on background with SQL and experience extracting, querying, and integrating data from SAP (Ariba) and Oracle applications. Proven track record as a Lead Technical Analyst or Senior Business Analyst conducting as-is assessments and defining to-be enterprise solutions. Demonstrated ability to create strategic technology roadmaps, map project dependencies, and communicate complex technical concepts to senior executive stakeholders. Preferred Skills & Experience PMP certification or strong project management background capable of structuring and managing a 6-month assessment-to-roadmap timeline. Exposure to or familiarity with ServiceNow, particularly Demand Management modules. Prior experience working within Procurement Operations or Healthcare/Insurance industry environments. Benefits Information Medical Insurance; Vision Insurance; Dental Insurance 401K Retirement Plan (Discretionary Match Offered) Ancillary Coverage (Life, AD&D, Short Term / Long Term Disability) Employee Referral Bonus Bi-Weekly Direct Deposit Note: As a contingent worker with nTech, you'll be paid for all approved hours worked; paid time off and paid holidays are not provided. nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.
10/25/2026
Full time
Job Description nTech Workforce has an Lead Technical Analyst Terms of Employment W2 Contract, 6 Months Hybrid (1-2 times per month on-site in Reston, VA or Washington, DC / Met Square) Candidates local to DMV are preferred Overview Seeking a skilled Lead Technical Analyst for a 6-month initiative with a premier enterprise client in the DMV region. In this high-visibility role, you will perform a comprehensive assessment of an existing, mission-critical legacy Microsoft Access database used by the procurement operations team. You will analyze data sources coming from SAP and Oracle, identify system vulnerabilities and operational limitations, and architect a future-state solution and roadmap to sunset the Access database while ensuring data integrity and long-term stability. Key Responsibilities Conduct a thorough technical assessment and review of a complex, homegrown MS Access database, including its underlying tables, linked queries, VBA macros, forms, and custom reporting structures. Analyze existing data extraction workflows pulling operational data from enterprise applications, specifically SAP (Ariba) and Oracle (Accounts Payable subledger). Identify system operational limitations, capacity/spacing bottlenecks, and stability risks to prevent potential business disruptions. Formulate strategic recommendations, options, and a future-state roadmap to transition off MS Access, considering enterprise platforms such as ServiceNow (Demand Management) or modern database/reporting tools. Map technical dependencies and collaborate with leadership to define change management strategies. Present proposed solutions, technical roadmaps, and options directly to Director-level leadership and the Senior Leadership Team. Required Skills & Experience Strong technical expertise in Microsoft Access architecture, query optimization, database troubleshooting, and data structures. Hands-on background with SQL and experience extracting, querying, and integrating data from SAP (Ariba) and Oracle applications. Proven track record as a Lead Technical Analyst or Senior Business Analyst conducting as-is assessments and defining to-be enterprise solutions. Demonstrated ability to create strategic technology roadmaps, map project dependencies, and communicate complex technical concepts to senior executive stakeholders. Preferred Skills & Experience PMP certification or strong project management background capable of structuring and managing a 6-month assessment-to-roadmap timeline. Exposure to or familiarity with ServiceNow, particularly Demand Management modules. Prior experience working within Procurement Operations or Healthcare/Insurance industry environments. Benefits Information Medical Insurance; Vision Insurance; Dental Insurance 401K Retirement Plan (Discretionary Match Offered) Ancillary Coverage (Life, AD&D, Short Term / Long Term Disability) Employee Referral Bonus Bi-Weekly Direct Deposit Note: As a contingent worker with nTech, you'll be paid for all approved hours worked; paid time off and paid holidays are not provided. nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.
Job Description Job title: Azure .Net Solutions Architect Location: Irving Place, NY Rate: $70/hr on W2 Type: Contract Must: In-person interview Position Overview Our Fortune 500 client located in New York, NY is seeking an experienced Senior Solutions Architect to lead the architecture, design, and technical governance of a modern, AI-enabled enterprise application platform built using C#, .NET 8+, Angular 17+, Microsoft Azure, and Azure OpenAI, with integrations to ServiceNow, Azure DevOps, and other enterprise systems. This senior technical leadership role requires 12+ years of software development experience, including at least 5 years serving as a Technical Solutions Architect responsible for designing and delivering complex, multi-system enterprise applications. Required Qualifications 12+ years of professional software development experience, including 5+ years as a Technical Solutions Architect designing and delivering complex, multi-system enterprise applications. Proven experience architecting and delivering AI-enabled enterprise applications incorporating LLMs, RAG, AI agents, Azure OpenAI, and Azure AI Services. Strong hands-on development experience with C#, .NET 8 or later, ASP.NET Core Web API, and Entity Framework Core. Experience with Angular 17 or later and TypeScript, including component architecture, state management, and front-end design patterns. Strong experience with relational databases, including Microsoft SQL Server or Oracle. Extensive experience designing, deploying, and operating enterprise applications on Microsoft Azure. Hands-on experience with containerized application architectures using Docker and Kubernetes (AKS). Strong understanding of microservices architecture, REST APIs, event-driven architecture, SOLID principles, and Clean Architecture. Proven experience designing enterprise integrations using REST APIs, webhooks, messaging platforms, API gateways, and service-to-service authentication. Experience with Azure API Management, Microsoft Entra ID or Okta, and enterprise authentication protocols including SAML, OAuth 2.0, and OpenID Connect. Strong experience with Azure DevOps Repos, Boards, build and release pipelines, CI/CD automation, and automated regression testing. Experience implementing Infrastructure as Code using Terraform or Bicep. Strong knowledge of application security, OWASP Top 10, threat modeling, secure coding practices, and security-by-design principles. Demonstrated ability to establish and enforce architecture standards, coding guidelines, technical quality gates, and engineering best practices. Proven experience guiding enterprise solutions from requirements and architecture design through production implementation. Excellent communication, analytical, problem-solving, and technical leadership skills. Ability to communicate complex architectural concepts, design trade-offs, and technical recommendations to business stakeholders and engineering teams.
10/25/2026
Full time
Job Description Job title: Azure .Net Solutions Architect Location: Irving Place, NY Rate: $70/hr on W2 Type: Contract Must: In-person interview Position Overview Our Fortune 500 client located in New York, NY is seeking an experienced Senior Solutions Architect to lead the architecture, design, and technical governance of a modern, AI-enabled enterprise application platform built using C#, .NET 8+, Angular 17+, Microsoft Azure, and Azure OpenAI, with integrations to ServiceNow, Azure DevOps, and other enterprise systems. This senior technical leadership role requires 12+ years of software development experience, including at least 5 years serving as a Technical Solutions Architect responsible for designing and delivering complex, multi-system enterprise applications. Required Qualifications 12+ years of professional software development experience, including 5+ years as a Technical Solutions Architect designing and delivering complex, multi-system enterprise applications. Proven experience architecting and delivering AI-enabled enterprise applications incorporating LLMs, RAG, AI agents, Azure OpenAI, and Azure AI Services. Strong hands-on development experience with C#, .NET 8 or later, ASP.NET Core Web API, and Entity Framework Core. Experience with Angular 17 or later and TypeScript, including component architecture, state management, and front-end design patterns. Strong experience with relational databases, including Microsoft SQL Server or Oracle. Extensive experience designing, deploying, and operating enterprise applications on Microsoft Azure. Hands-on experience with containerized application architectures using Docker and Kubernetes (AKS). Strong understanding of microservices architecture, REST APIs, event-driven architecture, SOLID principles, and Clean Architecture. Proven experience designing enterprise integrations using REST APIs, webhooks, messaging platforms, API gateways, and service-to-service authentication. Experience with Azure API Management, Microsoft Entra ID or Okta, and enterprise authentication protocols including SAML, OAuth 2.0, and OpenID Connect. Strong experience with Azure DevOps Repos, Boards, build and release pipelines, CI/CD automation, and automated regression testing. Experience implementing Infrastructure as Code using Terraform or Bicep. Strong knowledge of application security, OWASP Top 10, threat modeling, secure coding practices, and security-by-design principles. Demonstrated ability to establish and enforce architecture standards, coding guidelines, technical quality gates, and engineering best practices. Proven experience guiding enterprise solutions from requirements and architecture design through production implementation. Excellent communication, analytical, problem-solving, and technical leadership skills. Ability to communicate complex architectural concepts, design trade-offs, and technical recommendations to business stakeholders and engineering teams.
Job Description STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below. "Beware of scams. S3 never asks for money during its onboarding process." Job Title: Enterprise Cyber Security Solution Architect Location: Lutz, FL Work Schedule: Hybrid - 4 Days Onsite / 1 Day Remote Contract Length: 24 Months Position Summary Seeking an experienced Enterprise Cyber Security Solution Architect responsible for designing, maturing, and governing enterprise-wide cybersecurity solutions that protect critical information assets and infrastructure. This position serves as a solution architect and technical authority, defining future-state architectures, security standards, and multi-year roadmaps while partnering with engineering teams, system integrators, and Managed Security Services (MSS) for execution and operations. The role provides architectural leadership across Identity and Access Management (IAM), Identity Governance and Administration (IGA), Privileged Access Management (PAM), Data Loss Prevention (DLP), Application Security, Public Key Infrastructure (PKI), and other cross-functional cybersecurity capabilities. This position focuses on architecture, integration, and governance , rather than hands-on implementation or day-to-day administration. Key Responsibilities Identity Management & Identity Governance (IAM/IGA) - 35% Define and maintain IAM and IGA reference architectures, standards, and roadmaps aligned with Zero Trust and least privilege principles. Provide solution architecture leadership for Microsoft Entra ID, including passwordless authentication, Conditional Access, advanced SSO, and identity federation. Architect and mature Saviynt IGA capabilities, including RBAC models, enterprise role catalogs, entitlement management, and access certifications. Design identity controls addressing BYOD exposure through Conditional Access, session controls, and device trust strategies. Lead enterprise integrations with CyberArk PAM, ServiceNow, SAP, and other business applications. Govern non-human and workload identities in coordination with PAM and IGA platforms. Privileged Access Management (PAM) - 25% Serve as the enterprise PAM solution architect and design authority. Define and lead the PAM maturity roadmap, including pilot deployments, enterprise rollout, and transition to Managed Security Services operations. Architect advanced CyberArk capabilities, including privileged session recording, Secure Credential Access (SCA), Secure Web Access (SWA), Just-in-Time (JIT) provisioning, access decoupling, and excessive privilege reduction. Establish PAM reference architectures and standards across on-premises, cloud, hybrid, and operational technology environments. Provide architectural oversight and governance to system integrators. Data Loss Prevention (DLP) - 15% Serve as the solution architect for enterprise DLP capabilities, including Microsoft Purview. Define architectural patterns for data classification, labeling, and protection across email, endpoints, cloud services, and data at rest. Align DLP designs with IAM, Conditional Access, and data governance requirements. Partner with Legal, Compliance, and Risk teams to address regulatory and privacy requirements. Application Security Architecture - 15% Define secure application reference architectures, design patterns, and secure coding standards. Partner with development and DevOps teams to integrate security into the Software Development Lifecycle (SDLC). Provide architectural guidance for authentication, authorization, and secure data handling aligned with IAM, PAM, and DLP strategies. Support application security risk assessments and security architecture reviews for business-critical systems. PKI & Certificate Management - 5% Provide architectural leadership and governance for enterprise PKI and certificate lifecycle management. Define standards for certificate issuance, renewal, revocation, and automation. Support certificate-based authentication strategies, including passwordless initiatives. Cyber Defense & Security Governance - 5% Contribute to architecture and governance of cyber defense and detection capabilities. Participate in developing enterprise security standards, policies, and control frameworks. Serve as a trusted advisor during security architecture reviews and enterprise risk discussions. Required Qualifications Bachelor's degree in Cybersecurity, Computer Science, Information Systems, Engineering, or equivalent experience. 8+ years of related cybersecurity or IT experience, including Information Systems Audit, Information Security, systems management, systems administration, information systems security, system certification, or risk analysis, with a focus on DLP and/or File Integrity Monitoring (FIM) solutions and security controls. Strong enterprise architecture experience. Demonstrated expertise across IAM/IGA, PAM, DLP, Application Security, and PKI. Expert-level cybersecurity knowledge and high competency in architecture methodologies and best practices for IAM, data protection, application security, and infrastructure security. Significant high-level systems/security engineering experience across multiple technologies. Knowledge of systems security engineering principles and secure software deployment practices. Knowledge of data classification tools and techniques. Knowledge of enterprise architecture reference models, frameworks, principles, and practices. Knowledge of the Open Systems Interconnection (OSI) reference model. Knowledge of configuration management tools and techniques. Knowledge of Confidentiality, Integrity, Availability, Authenticity, and Non-repudiation (CIAAN) principles. Familiarity with NIST SP 800-53, ISO 27001, and other relevant security standards. Knowledge of applicable information security, privacy, and data protection regulations. Understanding of IT systems, network architecture, and security control implementation. Knowledge of access controls, encryption, incident response, SIEM, IDS/IPS, endpoint protection, and threat intelligence solutions. Ability to conduct comprehensive risk assessments, security control assessments, and vulnerability assessments. Strong analytical, critical thinking, problem-solving, communication, documentation, and strategic planning skills. Ability to communicate technical findings and recommendations to technical and non-technical stakeholders. Ability to collaborate with system owners, security teams, management, and other stakeholders. Ability to adapt to evolving cybersecurity threats, technologies, and regulatory requirements. Commitment to ethical standards, professionalism, and continuous learning. Two related Information Security professional certifications from recognized certification vendors, such as (ISC) , GIAC, ISACA, CompTIA, or EC-Council, or the ability to obtain them through self-study within one year of hire. Preferred Qualifications ITIL v3 certification. Three or more Information Security professional certifications, including or similar to ACE, CCE, CEH, CISA, CISM, CISSP, CRISC, EnCE, GCCC, GCDA, GCED, GCFA, GCFE, GCIA, GCIH, GCWN, GICSP, GMON, GNFA, GPEN, GPPA, GREM, GWAPT, GXPN, OSCP, or SSCP. Working Conditions Hybrid schedule requiring four days onsite per week in Lutz, FL. Occasional weekend and overtime requirements, including rotational on-call support. Normal office workplace environment.
10/25/2026
Full time
Job Description STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below. "Beware of scams. S3 never asks for money during its onboarding process." Job Title: Enterprise Cyber Security Solution Architect Location: Lutz, FL Work Schedule: Hybrid - 4 Days Onsite / 1 Day Remote Contract Length: 24 Months Position Summary Seeking an experienced Enterprise Cyber Security Solution Architect responsible for designing, maturing, and governing enterprise-wide cybersecurity solutions that protect critical information assets and infrastructure. This position serves as a solution architect and technical authority, defining future-state architectures, security standards, and multi-year roadmaps while partnering with engineering teams, system integrators, and Managed Security Services (MSS) for execution and operations. The role provides architectural leadership across Identity and Access Management (IAM), Identity Governance and Administration (IGA), Privileged Access Management (PAM), Data Loss Prevention (DLP), Application Security, Public Key Infrastructure (PKI), and other cross-functional cybersecurity capabilities. This position focuses on architecture, integration, and governance , rather than hands-on implementation or day-to-day administration. Key Responsibilities Identity Management & Identity Governance (IAM/IGA) - 35% Define and maintain IAM and IGA reference architectures, standards, and roadmaps aligned with Zero Trust and least privilege principles. Provide solution architecture leadership for Microsoft Entra ID, including passwordless authentication, Conditional Access, advanced SSO, and identity federation. Architect and mature Saviynt IGA capabilities, including RBAC models, enterprise role catalogs, entitlement management, and access certifications. Design identity controls addressing BYOD exposure through Conditional Access, session controls, and device trust strategies. Lead enterprise integrations with CyberArk PAM, ServiceNow, SAP, and other business applications. Govern non-human and workload identities in coordination with PAM and IGA platforms. Privileged Access Management (PAM) - 25% Serve as the enterprise PAM solution architect and design authority. Define and lead the PAM maturity roadmap, including pilot deployments, enterprise rollout, and transition to Managed Security Services operations. Architect advanced CyberArk capabilities, including privileged session recording, Secure Credential Access (SCA), Secure Web Access (SWA), Just-in-Time (JIT) provisioning, access decoupling, and excessive privilege reduction. Establish PAM reference architectures and standards across on-premises, cloud, hybrid, and operational technology environments. Provide architectural oversight and governance to system integrators. Data Loss Prevention (DLP) - 15% Serve as the solution architect for enterprise DLP capabilities, including Microsoft Purview. Define architectural patterns for data classification, labeling, and protection across email, endpoints, cloud services, and data at rest. Align DLP designs with IAM, Conditional Access, and data governance requirements. Partner with Legal, Compliance, and Risk teams to address regulatory and privacy requirements. Application Security Architecture - 15% Define secure application reference architectures, design patterns, and secure coding standards. Partner with development and DevOps teams to integrate security into the Software Development Lifecycle (SDLC). Provide architectural guidance for authentication, authorization, and secure data handling aligned with IAM, PAM, and DLP strategies. Support application security risk assessments and security architecture reviews for business-critical systems. PKI & Certificate Management - 5% Provide architectural leadership and governance for enterprise PKI and certificate lifecycle management. Define standards for certificate issuance, renewal, revocation, and automation. Support certificate-based authentication strategies, including passwordless initiatives. Cyber Defense & Security Governance - 5% Contribute to architecture and governance of cyber defense and detection capabilities. Participate in developing enterprise security standards, policies, and control frameworks. Serve as a trusted advisor during security architecture reviews and enterprise risk discussions. Required Qualifications Bachelor's degree in Cybersecurity, Computer Science, Information Systems, Engineering, or equivalent experience. 8+ years of related cybersecurity or IT experience, including Information Systems Audit, Information Security, systems management, systems administration, information systems security, system certification, or risk analysis, with a focus on DLP and/or File Integrity Monitoring (FIM) solutions and security controls. Strong enterprise architecture experience. Demonstrated expertise across IAM/IGA, PAM, DLP, Application Security, and PKI. Expert-level cybersecurity knowledge and high competency in architecture methodologies and best practices for IAM, data protection, application security, and infrastructure security. Significant high-level systems/security engineering experience across multiple technologies. Knowledge of systems security engineering principles and secure software deployment practices. Knowledge of data classification tools and techniques. Knowledge of enterprise architecture reference models, frameworks, principles, and practices. Knowledge of the Open Systems Interconnection (OSI) reference model. Knowledge of configuration management tools and techniques. Knowledge of Confidentiality, Integrity, Availability, Authenticity, and Non-repudiation (CIAAN) principles. Familiarity with NIST SP 800-53, ISO 27001, and other relevant security standards. Knowledge of applicable information security, privacy, and data protection regulations. Understanding of IT systems, network architecture, and security control implementation. Knowledge of access controls, encryption, incident response, SIEM, IDS/IPS, endpoint protection, and threat intelligence solutions. Ability to conduct comprehensive risk assessments, security control assessments, and vulnerability assessments. Strong analytical, critical thinking, problem-solving, communication, documentation, and strategic planning skills. Ability to communicate technical findings and recommendations to technical and non-technical stakeholders. Ability to collaborate with system owners, security teams, management, and other stakeholders. Ability to adapt to evolving cybersecurity threats, technologies, and regulatory requirements. Commitment to ethical standards, professionalism, and continuous learning. Two related Information Security professional certifications from recognized certification vendors, such as (ISC) , GIAC, ISACA, CompTIA, or EC-Council, or the ability to obtain them through self-study within one year of hire. Preferred Qualifications ITIL v3 certification. Three or more Information Security professional certifications, including or similar to ACE, CCE, CEH, CISA, CISM, CISSP, CRISC, EnCE, GCCC, GCDA, GCED, GCFA, GCFE, GCIA, GCIH, GCWN, GICSP, GMON, GNFA, GPEN, GPPA, GREM, GWAPT, GXPN, OSCP, or SSCP. Working Conditions Hybrid schedule requiring four days onsite per week in Lutz, FL. Occasional weekend and overtime requirements, including rotational on-call support. Normal office workplace environment.
Job Description Title: Senior ServiceNow Architect(SPM/Strategic Portfolio Management/ITBM Experience Mandatory) Duration: Contract Location : Jersey City, NJ(Onsite) Min. Experience Required-10+ Years Roles & Responsibilities: Job Summary: We are seeking a highly skilled and experienced ServiceNow Technical Architect to oversee the development, customization, and integration of ServiceNow applications. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to lead a team of developers. CTA certification mandatory. Key Responsibilities: Platform Management: Oversee the administration and maintenance of the ServiceNow platform, ensuring optimal performance and reliability. Custom Application Development: Lead the design, development, and deployment of custom applications on the ServiceNow platform. Integration: Manage and implement integrations between ServiceNow and other enterprise systems using APIs, web services, and other integration tools. Technical Leadership: Provide technical guidance and mentorship to a team of developers, ensuring best practices and high-quality code. Program Management : Coordinate with project managers to ensure timely delivery of projects, meeting all requirements and specifications. Stakeholder Collaboration: Work closely with business stakeholders to understand their needs and translate them into technical solutions. Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance the efficiency and effectiveness of the ServiceNow platform. Qualifications: Experience: Minimum of 10+ years of experience in ServiceNow and 4 years relevant experience as a ServiceNow Architect Technical Skills: Proficiency in JavaScript, HTML, CSS, and other web technologies. Strong understanding of ServiceNow modules, including ITSM, CSM, HRSD, ITOM and ITAM. Experience with ServiceNow integration using REST/SOAP APIs. Knowledge of database concepts and SQL. Certifications: Certified Technical Architect (CTA) Nice to have
10/25/2026
Full time
Job Description Title: Senior ServiceNow Architect(SPM/Strategic Portfolio Management/ITBM Experience Mandatory) Duration: Contract Location : Jersey City, NJ(Onsite) Min. Experience Required-10+ Years Roles & Responsibilities: Job Summary: We are seeking a highly skilled and experienced ServiceNow Technical Architect to oversee the development, customization, and integration of ServiceNow applications. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to lead a team of developers. CTA certification mandatory. Key Responsibilities: Platform Management: Oversee the administration and maintenance of the ServiceNow platform, ensuring optimal performance and reliability. Custom Application Development: Lead the design, development, and deployment of custom applications on the ServiceNow platform. Integration: Manage and implement integrations between ServiceNow and other enterprise systems using APIs, web services, and other integration tools. Technical Leadership: Provide technical guidance and mentorship to a team of developers, ensuring best practices and high-quality code. Program Management : Coordinate with project managers to ensure timely delivery of projects, meeting all requirements and specifications. Stakeholder Collaboration: Work closely with business stakeholders to understand their needs and translate them into technical solutions. Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance the efficiency and effectiveness of the ServiceNow platform. Qualifications: Experience: Minimum of 10+ years of experience in ServiceNow and 4 years relevant experience as a ServiceNow Architect Technical Skills: Proficiency in JavaScript, HTML, CSS, and other web technologies. Strong understanding of ServiceNow modules, including ITSM, CSM, HRSD, ITOM and ITAM. Experience with ServiceNow integration using REST/SOAP APIs. Knowledge of database concepts and SQL. Certifications: Certified Technical Architect (CTA) Nice to have
Job Description About The Role Seeking an experienced Snowflake Lead Developer to lead enterprise-wide platform governance, security automation, and compliance initiatives. This role focuses on establishing Center of Excellence, implementing comprehensive security frameworks, and automating all aspects of Snowflake platform management. Core Responsibilities Center of Excellence & Security Implementation Establish Snowflake Center of Excellence framework and platform standards Remediate audit findings including CyberArk integration for key pair authentication Implement Dynamic Data Masking policies and Protegrity tokenization enterprise-wide Deploy Dynamic Data Classification framework and credential protection via Conjur Vault/AWS Secrets Manager Implement automated service account credential rotation Automation & Integration Collaborate with ServiceNow and IIQ teams to automate user provisioning workflows Develop Snowflake APIs for ServiceNow and IIQ integrations Automate complete user access provisioning and infrastructure deployment across all environments Stabilize and document Role-Based Access Control (RBAC) processes Set up comprehensive resource monitoring and alerting systems Testing & Validation Conduct thorough testing of all ETL/ELT processes post-security implementations Validate data integrity across all security frameworks Review and update Snowflake use case inventory with accurate ownership and cost alignment Required Technical Expertise Snowflake Platform: Advanced administration, Dynamic Data Masking/Classification, RBAC design, API development, monitoring configuration Security & Identity Management: CyberArk PAM integration, Protegrity tokenization, AWS Secrets Manager/Conjur Vault, SailPoint IIQ/IdentityNow, automated credential rotation Automation & DevOps: Infrastructure as Code (Terraform/CloudFormation), CI/CD pipelines, ServiceNow workflow development, Python/PowerShell scripting Required Experience 8+ years enterprise data platform governance experience 5+ years hands-on Snowflake development, administration, and security 3+ years implementing enterprise security and governance frameworks 2+ years privileged access management and identity governance experience Proven audit remediation experience in regulated environments Large-scale automation and integration project leadership Key Deliverables Complete audit finding remediation (CyberArk integration) Establish Center of Excellence framework and standards documentation Begin RBAC stabilization and Confluence inventory review Deploy Dynamic Data Masking and classification policies platform-wide Implement Protegrity tokenization across all environments Complete ServiceNow and IIQ workflow integrations with secrets management Achieve complete automation of user and service account provisioning Implement full infrastructure automation across all environments Finalize comprehensive testing and monitoring frameworks Stakeholder Collaboration with Key Partners: InfoSec Team (security policy implementation), ServiceNow Team (workflow design), IIQ Team (identity governance), Product Owners (requirements gathering), Application Teams (integration testing) Required Qualifications Snowflake SnowPro Advanced certification (Security/Architecture preferred) 5+ years Snowflake security, governance, and automation experience Security Tools: CyberArk PAM, SailPoint IIQ/IdentityNow implementation experience Integration: ServiceNow development and workflow automation Data Protection : Tokenization and masking platform implementation Cloud Security : AWS Secrets Manager and credential management Industry: Financial Services or regulated environment experience Soft Skills: Strong project coordination and stakeholder management capabilities Application Deadline: Applications are accepted on an ongoing basis until the position is filled. Equal Employment Opportunity NLB Services is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. Reasonable Accommodation NLB Services provides reasonable accommodations during the recruitment process as required by law. Applicants requiring an accommodation due to a disability, pregnancy-related limitation, or sincerely held religious belief, practice or observance may contact their recruiter or email . Benefits Based on employment status and assignment, eligible employees may receive benefits, such as Medical, Dental and Vision Insurance, Health Insurance, Disability Insurance, etc. Eligibility and benefit terms vary by assignment. Other Important Terms - Applicants must be legally authorized to work in the United States. - Any employment offer may be contingent upon job-related screening, employment eligibility verification and other requirements permitted by applicable law. - Following a conditional offer of employment, candidates may be required to complete job-related background screening, which may include criminal history checks and/or drug testing, as applicable and permitted by federal, state, and local law.
10/25/2026
Full time
Job Description About The Role Seeking an experienced Snowflake Lead Developer to lead enterprise-wide platform governance, security automation, and compliance initiatives. This role focuses on establishing Center of Excellence, implementing comprehensive security frameworks, and automating all aspects of Snowflake platform management. Core Responsibilities Center of Excellence & Security Implementation Establish Snowflake Center of Excellence framework and platform standards Remediate audit findings including CyberArk integration for key pair authentication Implement Dynamic Data Masking policies and Protegrity tokenization enterprise-wide Deploy Dynamic Data Classification framework and credential protection via Conjur Vault/AWS Secrets Manager Implement automated service account credential rotation Automation & Integration Collaborate with ServiceNow and IIQ teams to automate user provisioning workflows Develop Snowflake APIs for ServiceNow and IIQ integrations Automate complete user access provisioning and infrastructure deployment across all environments Stabilize and document Role-Based Access Control (RBAC) processes Set up comprehensive resource monitoring and alerting systems Testing & Validation Conduct thorough testing of all ETL/ELT processes post-security implementations Validate data integrity across all security frameworks Review and update Snowflake use case inventory with accurate ownership and cost alignment Required Technical Expertise Snowflake Platform: Advanced administration, Dynamic Data Masking/Classification, RBAC design, API development, monitoring configuration Security & Identity Management: CyberArk PAM integration, Protegrity tokenization, AWS Secrets Manager/Conjur Vault, SailPoint IIQ/IdentityNow, automated credential rotation Automation & DevOps: Infrastructure as Code (Terraform/CloudFormation), CI/CD pipelines, ServiceNow workflow development, Python/PowerShell scripting Required Experience 8+ years enterprise data platform governance experience 5+ years hands-on Snowflake development, administration, and security 3+ years implementing enterprise security and governance frameworks 2+ years privileged access management and identity governance experience Proven audit remediation experience in regulated environments Large-scale automation and integration project leadership Key Deliverables Complete audit finding remediation (CyberArk integration) Establish Center of Excellence framework and standards documentation Begin RBAC stabilization and Confluence inventory review Deploy Dynamic Data Masking and classification policies platform-wide Implement Protegrity tokenization across all environments Complete ServiceNow and IIQ workflow integrations with secrets management Achieve complete automation of user and service account provisioning Implement full infrastructure automation across all environments Finalize comprehensive testing and monitoring frameworks Stakeholder Collaboration with Key Partners: InfoSec Team (security policy implementation), ServiceNow Team (workflow design), IIQ Team (identity governance), Product Owners (requirements gathering), Application Teams (integration testing) Required Qualifications Snowflake SnowPro Advanced certification (Security/Architecture preferred) 5+ years Snowflake security, governance, and automation experience Security Tools: CyberArk PAM, SailPoint IIQ/IdentityNow implementation experience Integration: ServiceNow development and workflow automation Data Protection : Tokenization and masking platform implementation Cloud Security : AWS Secrets Manager and credential management Industry: Financial Services or regulated environment experience Soft Skills: Strong project coordination and stakeholder management capabilities Application Deadline: Applications are accepted on an ongoing basis until the position is filled. Equal Employment Opportunity NLB Services is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. Reasonable Accommodation NLB Services provides reasonable accommodations during the recruitment process as required by law. Applicants requiring an accommodation due to a disability, pregnancy-related limitation, or sincerely held religious belief, practice or observance may contact their recruiter or email . Benefits Based on employment status and assignment, eligible employees may receive benefits, such as Medical, Dental and Vision Insurance, Health Insurance, Disability Insurance, etc. Eligibility and benefit terms vary by assignment. Other Important Terms - Applicants must be legally authorized to work in the United States. - Any employment offer may be contingent upon job-related screening, employment eligibility verification and other requirements permitted by applicable law. - Following a conditional offer of employment, candidates may be required to complete job-related background screening, which may include criminal history checks and/or drug testing, as applicable and permitted by federal, state, and local law.