Adaptive Financial Consulting Ltd
New York, New York
This job is with Adaptive Financial Consulting Ltd, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. WE ARE: At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology. Our experienced teams design and deliver complex front-office technology solutions using our proven accelerators to create long-term competitive advantage. Our clients include the world's leading investment banks, investment managers, fintech and capital market service providers. With a global reach with offices in London, New York, Barcelona, Manila and Montreal, we have a proven track record of delivering powerful, elegant and intuitive trading technology solutions. We are now looking for a Solution Engineer to join our team in New York City. YOU ARE: An exceptional technologist who loves to solve complex problems as part of a team An individual with experience building solutions in the capital markets domain Able to build strong relationships easily with your team and clients Can think strategically and communicate concepts clearly to others An individual who acts with authenticity and integrity through their work and interactions YOU WILL: Be an ambassador to Adaptive's clients Build a strong, long term and trusting relationship with your team Help others to grow and evolve through coaching, mentorship and feedback Be accountable for the success and technical excellence of solutions delivered to clients at Adaptive: Through individual contribution to the codebase on the most challenging aspects of a Delivery Ensuring the output quality of the team you work meets the standards within Adaptive Through the application of best practices within design and development (e.g. separation of concerns) Through the advocacy of testing approaches (e.g. behaviour driven testing) By helping to define and facilitate the adoption of standards within teams Through the definition of performant and resilient architecture, and detailed design informed by the domain and client need Be expected to advocate for technical decisions to your Team, Clients and other Stakeholders Be able to lead a team in proper adherence to software development lifecycle processes Be able to work with leadership to ensure that delivered work meets time, budget and possible constraints Be comfortable escalating and articulating risks to team members, management and clients YOU HAVE : Strong communication skills Experience in providing mentorship and support to team members Significant, professional experience within capital markets, developing software solutions using Java in a highly performant, low latency manner. Experience using Aeron in a high-performance scenario within capital markets or digital assets. Familiarity with appropriate data structures and their usages (e.g. sets, maps and queues) Relevant experience in building solutions within these domains: Order Management Systems Execution Management Systems Smart Order Routing Trading Venues & Exchanges Matching Engines Algo Containers Risk Management FIX Gateways Experienced in working within an Agile environment and following a mature SDLC Experience with Distributed Systems and Consensus Algorithms Experience with Event-driven architecture Experience with Replicated State Machines WHY US : To work on exciting and groundbreaking client projects where you have the opportunity to innovate and drive change at pace To be immersed in high-standard engineering culture To work amongst industry-leading experts in technology and capital markets To be part of the growth and development of a great company Our teams feel free to speak up, make suggestions and raise concerns Collaborative team environment: we all work together, respect each other, and pitch in Great work/life balance (flexible, hybrid working model when clients permit, well-being benefits ). The balance between professional and personal life is extremely important to us We work hard to provide a positive, collaborative and inclusive culture and to positively impact our staff and local communities through different well-being, diversity and inclusion programmes WHAT DO PEOPLE THINK OF US You can check our Glassdoor page BENEFITS : We create benefits with YOU in mind: Flexible hybrid working model Medical from the 1st of the following month of your start date (i.e. if you join on the 24th of July, it starts on the 1st of August). We have 6 Aetna plans to choose from as provided by our PEO, Justworks. We make a flat monthly contribution to your healthcare costs Dental and vision from the 1st of the month following your start date - we have 3 dental and 2 vision plans to choose from. We make fixed contributions to each 23 days of vacation per calendar year plus 11 public holidays Group disability insurance: short-term and long-term (60% and taxable) 401K safe harbor plan where we match contributions up to 5% of base pay on a paycheck-to-paycheck basis (you can opt-in after 90 days of service) Gym subsidy of up to $50 per month (and we pay the taxes on that so it's a real $50) post probation Life insurance at 2 x salary Commuter benefits Health Savings Account and Flexible Spending Account Mental Health First Aiders THE PROCESS: Long interview processes are stressful and boring, and that is not us We want to make sure that everything runs smoothly. So here you will have three stage interviews: 1- A chat with one of our great recruiters 2- An interview with our technology leadership team, involving questions and a design exercise focused on your technology knowledge and your experiences with designing and delivering capital markets solutions, as well as your approach to leadership 3- A final meeting with our executive leadership team But don't worry; everything will be explained to you step by step by your recruiter. Here is a little tip for you during those stages: Collaboration is extremely important to us, so don't hesitate to share your thoughts, ask questions, ask for help if needed, etc at any stages! DIVERSITY AND INCLUSION: Diversity and inclusion are key to a great workplace, and Adaptive is better when it's more representative of the world around us. We want everyone to feel comfortable bringing their whole selves to work without any fear of judgment or negativity. All we ask is that our colleagues are respectful, collaborative, passionate about what they do, and have the skills needed to be successful in their roles. Background check: the employment/engagement is subject to an acceptable background check that will be run by Adaptive. E-Verify " Adaptive Financial Consulting Inc. makes use of E-Verify to validate someone's right to work in the US. We will provide the Social Security Administration, and, if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants." Base pay will be determined on an individualized basis and is only part of the total compensation package. Pay is based on candidate skills and experience.New York pay range$240,000-$300,000 USD
10/26/2026
Full time
This job is with Adaptive Financial Consulting Ltd, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. WE ARE: At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology. Our experienced teams design and deliver complex front-office technology solutions using our proven accelerators to create long-term competitive advantage. Our clients include the world's leading investment banks, investment managers, fintech and capital market service providers. With a global reach with offices in London, New York, Barcelona, Manila and Montreal, we have a proven track record of delivering powerful, elegant and intuitive trading technology solutions. We are now looking for a Solution Engineer to join our team in New York City. YOU ARE: An exceptional technologist who loves to solve complex problems as part of a team An individual with experience building solutions in the capital markets domain Able to build strong relationships easily with your team and clients Can think strategically and communicate concepts clearly to others An individual who acts with authenticity and integrity through their work and interactions YOU WILL: Be an ambassador to Adaptive's clients Build a strong, long term and trusting relationship with your team Help others to grow and evolve through coaching, mentorship and feedback Be accountable for the success and technical excellence of solutions delivered to clients at Adaptive: Through individual contribution to the codebase on the most challenging aspects of a Delivery Ensuring the output quality of the team you work meets the standards within Adaptive Through the application of best practices within design and development (e.g. separation of concerns) Through the advocacy of testing approaches (e.g. behaviour driven testing) By helping to define and facilitate the adoption of standards within teams Through the definition of performant and resilient architecture, and detailed design informed by the domain and client need Be expected to advocate for technical decisions to your Team, Clients and other Stakeholders Be able to lead a team in proper adherence to software development lifecycle processes Be able to work with leadership to ensure that delivered work meets time, budget and possible constraints Be comfortable escalating and articulating risks to team members, management and clients YOU HAVE : Strong communication skills Experience in providing mentorship and support to team members Significant, professional experience within capital markets, developing software solutions using Java in a highly performant, low latency manner. Experience using Aeron in a high-performance scenario within capital markets or digital assets. Familiarity with appropriate data structures and their usages (e.g. sets, maps and queues) Relevant experience in building solutions within these domains: Order Management Systems Execution Management Systems Smart Order Routing Trading Venues & Exchanges Matching Engines Algo Containers Risk Management FIX Gateways Experienced in working within an Agile environment and following a mature SDLC Experience with Distributed Systems and Consensus Algorithms Experience with Event-driven architecture Experience with Replicated State Machines WHY US : To work on exciting and groundbreaking client projects where you have the opportunity to innovate and drive change at pace To be immersed in high-standard engineering culture To work amongst industry-leading experts in technology and capital markets To be part of the growth and development of a great company Our teams feel free to speak up, make suggestions and raise concerns Collaborative team environment: we all work together, respect each other, and pitch in Great work/life balance (flexible, hybrid working model when clients permit, well-being benefits ). The balance between professional and personal life is extremely important to us We work hard to provide a positive, collaborative and inclusive culture and to positively impact our staff and local communities through different well-being, diversity and inclusion programmes WHAT DO PEOPLE THINK OF US You can check our Glassdoor page BENEFITS : We create benefits with YOU in mind: Flexible hybrid working model Medical from the 1st of the following month of your start date (i.e. if you join on the 24th of July, it starts on the 1st of August). We have 6 Aetna plans to choose from as provided by our PEO, Justworks. We make a flat monthly contribution to your healthcare costs Dental and vision from the 1st of the month following your start date - we have 3 dental and 2 vision plans to choose from. We make fixed contributions to each 23 days of vacation per calendar year plus 11 public holidays Group disability insurance: short-term and long-term (60% and taxable) 401K safe harbor plan where we match contributions up to 5% of base pay on a paycheck-to-paycheck basis (you can opt-in after 90 days of service) Gym subsidy of up to $50 per month (and we pay the taxes on that so it's a real $50) post probation Life insurance at 2 x salary Commuter benefits Health Savings Account and Flexible Spending Account Mental Health First Aiders THE PROCESS: Long interview processes are stressful and boring, and that is not us We want to make sure that everything runs smoothly. So here you will have three stage interviews: 1- A chat with one of our great recruiters 2- An interview with our technology leadership team, involving questions and a design exercise focused on your technology knowledge and your experiences with designing and delivering capital markets solutions, as well as your approach to leadership 3- A final meeting with our executive leadership team But don't worry; everything will be explained to you step by step by your recruiter. Here is a little tip for you during those stages: Collaboration is extremely important to us, so don't hesitate to share your thoughts, ask questions, ask for help if needed, etc at any stages! DIVERSITY AND INCLUSION: Diversity and inclusion are key to a great workplace, and Adaptive is better when it's more representative of the world around us. We want everyone to feel comfortable bringing their whole selves to work without any fear of judgment or negativity. All we ask is that our colleagues are respectful, collaborative, passionate about what they do, and have the skills needed to be successful in their roles. Background check: the employment/engagement is subject to an acceptable background check that will be run by Adaptive. E-Verify " Adaptive Financial Consulting Inc. makes use of E-Verify to validate someone's right to work in the US. We will provide the Social Security Administration, and, if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants." Base pay will be determined on an individualized basis and is only part of the total compensation package. Pay is based on candidate skills and experience.New York pay range$240,000-$300,000 USD
Description: Department: Enterprise Systems Group Billable Hours Goal: 60% of worked hours Position Type: Full Time Travel Required: Minimal as needed JOB SUMMARY: As the Technical Lead of the Enterprise Systems Group, you will lead the technical team to help ensure they are following processes to deliver all technical functions to agreed scope and specifications as well as provide ongoing client support. Streamline and provide onboarding activities by shadowing, training, ensuring training teams are completing training and other activities. Making decisions aimed at improving efficiency while at the same time ensuring no disruption of on-time delivery to customers. Directly working with the consulting leads to provide quality solution design. REPORTS TO: Manager, Enterprise Systems Group DIRECT REPORTS: Systems and Software Engineers ESSENTIAL FUNCTIONS: Utilize Software Engineering knowledge providing customized solutions to Epicor and external utilities Develop and test solutions with attention to detail and accuracy Document all modifications to client software according to company policy Manage assigned queue, to ensure the team is meeting deadlines and other milestones Provide classroom training to end users on Epicor technical tools Mentor Technical Team Members as required Assist in the hiring process of Technical Team Members Assist with onboarding/training of new Technical Team Members Actively contribute to development team process improvement, policies and procedures Provide direction and escalation for ticket / task issues, and customer satisfaction follow up Present ComTec in a positive light both internally and externally (i.e., be a champion for the company) Assist with performance and development of Technical Team Members Develop and monitor yearly training plans for direct reports Assist Director with quarterly performance reviews with direct reports ADDITIONAL RESPONSIBILITIES: Troubleshoot, identify and evaluate alternative solutions to a problem Maintain daily timesheet and expense report entries and submit them accurately and timely Lead weekly team meetings. Attend Epicor Escalation Meetings Other duties as required Requirements: TECHNICAL SKILLS: C# / VB.NET (intermediate/Advanced) Knowledge of Microsoft SQL Server and/or Progress Databases (Intermediate) Crystal Reports development (Basic) Microsoft SSRS Reporting (Basic) SOFT SKILLS & ABILITIES: Must be able to read, correctly interpret, develop, implement and test solutions based on the specifications document Strong written and verbal communication skills Pleasant and professional demeanor in all client and internal communications Intellectually resourceful with sound judgment and effective decision-making abilities Independent worker and able to work effectively on daily tasks without direct supervision Strong organization skills and ability to operate efficiently throughout daily tasks In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate too; accepts escalated issues; and mentors when appropriate Demonstrate empathy and professionalism with users at all times Work well with clients at all levels Operate with client satisfaction in mind Energy, enthusiasm and results-oriented EDUCATION, EXPERIENCE, & KNOWLEDGE: Related bachelor's degree or equivalent work experience 4+ years of Microsoft .NET programming experience Epicor application experience a plus WORK ENVIRONMENT/PHYSICAL DEMANDS: Use of computer and office equipment Ability to remain calm in stressful situations Performs all administrative functions expected at this level ADDITIONAL REQUIREMENTS: Ability to schedule for evening or weekend work occasionally Valid driver's license in your state of residence and reliable personal vehicle Compensation details: 00 Yearly Salary PIf58d68a10d36-6184
10/26/2026
Full time
Description: Department: Enterprise Systems Group Billable Hours Goal: 60% of worked hours Position Type: Full Time Travel Required: Minimal as needed JOB SUMMARY: As the Technical Lead of the Enterprise Systems Group, you will lead the technical team to help ensure they are following processes to deliver all technical functions to agreed scope and specifications as well as provide ongoing client support. Streamline and provide onboarding activities by shadowing, training, ensuring training teams are completing training and other activities. Making decisions aimed at improving efficiency while at the same time ensuring no disruption of on-time delivery to customers. Directly working with the consulting leads to provide quality solution design. REPORTS TO: Manager, Enterprise Systems Group DIRECT REPORTS: Systems and Software Engineers ESSENTIAL FUNCTIONS: Utilize Software Engineering knowledge providing customized solutions to Epicor and external utilities Develop and test solutions with attention to detail and accuracy Document all modifications to client software according to company policy Manage assigned queue, to ensure the team is meeting deadlines and other milestones Provide classroom training to end users on Epicor technical tools Mentor Technical Team Members as required Assist in the hiring process of Technical Team Members Assist with onboarding/training of new Technical Team Members Actively contribute to development team process improvement, policies and procedures Provide direction and escalation for ticket / task issues, and customer satisfaction follow up Present ComTec in a positive light both internally and externally (i.e., be a champion for the company) Assist with performance and development of Technical Team Members Develop and monitor yearly training plans for direct reports Assist Director with quarterly performance reviews with direct reports ADDITIONAL RESPONSIBILITIES: Troubleshoot, identify and evaluate alternative solutions to a problem Maintain daily timesheet and expense report entries and submit them accurately and timely Lead weekly team meetings. Attend Epicor Escalation Meetings Other duties as required Requirements: TECHNICAL SKILLS: C# / VB.NET (intermediate/Advanced) Knowledge of Microsoft SQL Server and/or Progress Databases (Intermediate) Crystal Reports development (Basic) Microsoft SSRS Reporting (Basic) SOFT SKILLS & ABILITIES: Must be able to read, correctly interpret, develop, implement and test solutions based on the specifications document Strong written and verbal communication skills Pleasant and professional demeanor in all client and internal communications Intellectually resourceful with sound judgment and effective decision-making abilities Independent worker and able to work effectively on daily tasks without direct supervision Strong organization skills and ability to operate efficiently throughout daily tasks In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate too; accepts escalated issues; and mentors when appropriate Demonstrate empathy and professionalism with users at all times Work well with clients at all levels Operate with client satisfaction in mind Energy, enthusiasm and results-oriented EDUCATION, EXPERIENCE, & KNOWLEDGE: Related bachelor's degree or equivalent work experience 4+ years of Microsoft .NET programming experience Epicor application experience a plus WORK ENVIRONMENT/PHYSICAL DEMANDS: Use of computer and office equipment Ability to remain calm in stressful situations Performs all administrative functions expected at this level ADDITIONAL REQUIREMENTS: Ability to schedule for evening or weekend work occasionally Valid driver's license in your state of residence and reliable personal vehicle Compensation details: 00 Yearly Salary PIf58d68a10d36-6184
Job Family: Technology Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead planning, execution, and delivery of technical projects across data, analytics, and system implementation workstreams. Coordi nate between client stakeholders, technical teams, and leadership. Define project scope, timelines, milestones, and resource requirements aligned to client objectives. Monitor day-to-day project activities, ensuring deliverables are completed on time and within budget. Facilitate Agile ceremonies or project status meetings, including sprint planning, stand-ups, and retrospectives. Identify , track, and mitigate risks, issues, and dependencies across multiple workstreams. Translate business requirements into actionable tasks and technical requirements for delivery teams. Drive stakeholder engagement, providing clear status updates, executive briefings, and performance reports. Ensure adherence to governance, compliance, and quality standards throughout the project lifecycle . Support change management efforts, including user adoption, training coordination, and transition planning. What You Will Need: An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance Bachelor's degree FIVE (5) or more years of experience managing technical projects in a consulting, government, or enterprise environment Experience leading cross-functional teams including developers, data engineers, and business analysts Experience tracking budgets, managing resources, and forecasting project delivery timelines Ability to work onsite in a client environment as required What Would Be Nice To Have: PMP, Certified Scrum Master (CSM), PMI-ACP, or other relevant certification (preferred) Experience supporting Navy clients or familiarity with Navy operations, systems, or organizational structures (preferred) Strong understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid approaches) Proven ability to manage complex projects involving data platforms, system integrations, or analytics solutions Hands-on experience using Jira for project tracking, backlog management, and workflow coordination Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment Strong client-facing experience with the ability to communicate effectively with both technical and non-technical stakeholders What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
10/26/2026
Full time
Job Family: Technology Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead planning, execution, and delivery of technical projects across data, analytics, and system implementation workstreams. Coordi nate between client stakeholders, technical teams, and leadership. Define project scope, timelines, milestones, and resource requirements aligned to client objectives. Monitor day-to-day project activities, ensuring deliverables are completed on time and within budget. Facilitate Agile ceremonies or project status meetings, including sprint planning, stand-ups, and retrospectives. Identify , track, and mitigate risks, issues, and dependencies across multiple workstreams. Translate business requirements into actionable tasks and technical requirements for delivery teams. Drive stakeholder engagement, providing clear status updates, executive briefings, and performance reports. Ensure adherence to governance, compliance, and quality standards throughout the project lifecycle . Support change management efforts, including user adoption, training coordination, and transition planning. What You Will Need: An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance Bachelor's degree FIVE (5) or more years of experience managing technical projects in a consulting, government, or enterprise environment Experience leading cross-functional teams including developers, data engineers, and business analysts Experience tracking budgets, managing resources, and forecasting project delivery timelines Ability to work onsite in a client environment as required What Would Be Nice To Have: PMP, Certified Scrum Master (CSM), PMI-ACP, or other relevant certification (preferred) Experience supporting Navy clients or familiarity with Navy operations, systems, or organizational structures (preferred) Strong understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid approaches) Proven ability to manage complex projects involving data platforms, system integrations, or analytics solutions Hands-on experience using Jira for project tracking, backlog management, and workflow coordination Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment Strong client-facing experience with the ability to communicate effectively with both technical and non-technical stakeholders What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. As the regional technical point of contact this position is cross-trained in many areas to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field support needs including-desktops, printers, scanners, handheld devices, monitors, laptops, tablets, IOS devices and other related desktop hardware and software issues. This position works very closely with regional coordinators ensuring projects and daily tasks are properly staffed with the appropriate technical resources and ensuring technical tasks are accomplished per schedules, per customer requirements and SLA's while reviewing status updates and technical escalations for the regional team. Participation in a non-prime 24 x 7 on-call rotation in response to reported field support incidents is required. Primary Responsibilities: Process new Service Requests from the analysis and definition of customer requirements through acquisition, approvals, service delivery, implementation and fulfillment Research and work with a Value Added Reseller (VAR) to define technical feasibility, compatibility and supportability of infrastructure hardware/software Gather requirements and coordinate complex and large scale installation, move, add, changes (IMAC) within established service level agreements Conduct in-depth research, complex technical analysis and recommendations for non-standard hardware requests or incidents in consideration of technical systems capability, short and long term support implications, feasibility and ownership requirements Demonstrate and promotes good stewardship of company resources through following proper asset management procedures Prioritize conflicting day-to-day technical workloads and special requests while enforcing Service Level Agreements (SLA) to expected standards Assign work direction and expectation to technical staff within the region Serves as key regional technical contact for site contacts and Information Technology (IT) management for special requests, identifying issues and addressing their impact, and proactively recommending solutions Provide, mentoring, training and work guidance for technical issues to less experienced team members Monitor training needs of regional team, communicate when training is available and updated manager Provide technical guidance and oversight of PC Refresh team Participate in non-prime 24x7 on-call rotation Organize installations, staffing and physical moves, maintaining and troubleshooting various computer equipment, including Desktop PCs, laptops, Integrated Wireless WAN laptops, tablets, mobile devices, printers, and scanners, monitors, IOS devices, etc. Skilled and experienced troubleshooter with ability to determine root cause of complex and problematic issues very quickly and with high resolution certainty Assess, evaluate and recommend technical solutions for computer hardware, software, network connectivity and basic telecom issues for short term and long term resolutions Follow and communicate established policies and procedures; create documentation or notify manager if documentation is outdated, incorrect or needs improvement Able to perform minimum hardware repairs as required Proficient at maintaining Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring Maintain, configure and support Avaya equipment software Perform local phone services by resolving issues regarding local phone services including vendor provided T1 and analog service interruptions and vendor management Configure and support Vocera and wireless phone systems without supervision Performs moves, adds and changes at system-wide locations including installation of analog, digital and IP phones and headsets Install preconfigured network gear such as switches, firewalls and terminal servers, asset tagging of UPS and ATS equipment Provide on-site after-hour power outage coverage Replace and/or install failed network equipment Perform low level access function to switches and term servers Conduct cross connections and switch documentation in data closets Maintain data closet best practices, troubleshoot or escalate issues within IT department Organize, plan staffing and train employees on medium to large project teams Primary point of contact for regional Business Analyst IT/Coordinator for providing technical resources for projects and ensuring technical staff timely complete required work Coordinate complex implementation activities working with the regional Business Analyst IT/Coordinator, customers and other IT groups to produce desired business solutions while following standard project management methodologies Participate in and lead as needed, project meetings, assist in virtual walk-throughs and communicate with regional team members and other IT groups Communicate technical updates, issues, open issues, etc. to key stakeholders Maintain ServiceNow ticket service level agreement (SLA) and document customer communications and work completed within SN tickets Proactively identify opportunities for incident resolution, service improvements and internal efficiencies following ITIL best practices Document processes and procedures for common Services Requests and Incidents, thereby enabling less experienced personnel to become familiar with proven methods of resolution Participate and lead when needed task groups to define, develop, document, communicate and implement technical process improvements and initiatives Create, distribute and train on clear and concise technical process documentation for team members, end-users and support groups Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma 3+ years of experience providing technical support, desktop support, or IT helpdesk assistance 3+ years of experience troubleshooting hardware, desktop operating systems (e.g., Windows, macOS), and standard business software 3+ years of experience using IT incident tracking or ticketing tools (e.g., ServiceNow, Remedy) 3+ Years of experience with operating systems, infrastructure, telecom and network support required Must be 18 years of age Preferred Qualifications: Associate degree or Bachelor's degree in Information Technology, Computer Science, or a related technical field Relevant industry certifications (e.g., CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator) Experience supporting software applications or IT infrastructure within a healthcare or corporate enterprise environment Basic understanding of networking principles, Active Directory, and remote support tools Strong customer service orientation with clear written and verbal communication skills Demonstrated ability to follow standard operating procedures and resolve technical issues in an enterprise environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. . click apply for full job details
10/26/2026
Full time
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. As the regional technical point of contact this position is cross-trained in many areas to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field support needs including-desktops, printers, scanners, handheld devices, monitors, laptops, tablets, IOS devices and other related desktop hardware and software issues. This position works very closely with regional coordinators ensuring projects and daily tasks are properly staffed with the appropriate technical resources and ensuring technical tasks are accomplished per schedules, per customer requirements and SLA's while reviewing status updates and technical escalations for the regional team. Participation in a non-prime 24 x 7 on-call rotation in response to reported field support incidents is required. Primary Responsibilities: Process new Service Requests from the analysis and definition of customer requirements through acquisition, approvals, service delivery, implementation and fulfillment Research and work with a Value Added Reseller (VAR) to define technical feasibility, compatibility and supportability of infrastructure hardware/software Gather requirements and coordinate complex and large scale installation, move, add, changes (IMAC) within established service level agreements Conduct in-depth research, complex technical analysis and recommendations for non-standard hardware requests or incidents in consideration of technical systems capability, short and long term support implications, feasibility and ownership requirements Demonstrate and promotes good stewardship of company resources through following proper asset management procedures Prioritize conflicting day-to-day technical workloads and special requests while enforcing Service Level Agreements (SLA) to expected standards Assign work direction and expectation to technical staff within the region Serves as key regional technical contact for site contacts and Information Technology (IT) management for special requests, identifying issues and addressing their impact, and proactively recommending solutions Provide, mentoring, training and work guidance for technical issues to less experienced team members Monitor training needs of regional team, communicate when training is available and updated manager Provide technical guidance and oversight of PC Refresh team Participate in non-prime 24x7 on-call rotation Organize installations, staffing and physical moves, maintaining and troubleshooting various computer equipment, including Desktop PCs, laptops, Integrated Wireless WAN laptops, tablets, mobile devices, printers, and scanners, monitors, IOS devices, etc. Skilled and experienced troubleshooter with ability to determine root cause of complex and problematic issues very quickly and with high resolution certainty Assess, evaluate and recommend technical solutions for computer hardware, software, network connectivity and basic telecom issues for short term and long term resolutions Follow and communicate established policies and procedures; create documentation or notify manager if documentation is outdated, incorrect or needs improvement Able to perform minimum hardware repairs as required Proficient at maintaining Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring Maintain, configure and support Avaya equipment software Perform local phone services by resolving issues regarding local phone services including vendor provided T1 and analog service interruptions and vendor management Configure and support Vocera and wireless phone systems without supervision Performs moves, adds and changes at system-wide locations including installation of analog, digital and IP phones and headsets Install preconfigured network gear such as switches, firewalls and terminal servers, asset tagging of UPS and ATS equipment Provide on-site after-hour power outage coverage Replace and/or install failed network equipment Perform low level access function to switches and term servers Conduct cross connections and switch documentation in data closets Maintain data closet best practices, troubleshoot or escalate issues within IT department Organize, plan staffing and train employees on medium to large project teams Primary point of contact for regional Business Analyst IT/Coordinator for providing technical resources for projects and ensuring technical staff timely complete required work Coordinate complex implementation activities working with the regional Business Analyst IT/Coordinator, customers and other IT groups to produce desired business solutions while following standard project management methodologies Participate in and lead as needed, project meetings, assist in virtual walk-throughs and communicate with regional team members and other IT groups Communicate technical updates, issues, open issues, etc. to key stakeholders Maintain ServiceNow ticket service level agreement (SLA) and document customer communications and work completed within SN tickets Proactively identify opportunities for incident resolution, service improvements and internal efficiencies following ITIL best practices Document processes and procedures for common Services Requests and Incidents, thereby enabling less experienced personnel to become familiar with proven methods of resolution Participate and lead when needed task groups to define, develop, document, communicate and implement technical process improvements and initiatives Create, distribute and train on clear and concise technical process documentation for team members, end-users and support groups Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma 3+ years of experience providing technical support, desktop support, or IT helpdesk assistance 3+ years of experience troubleshooting hardware, desktop operating systems (e.g., Windows, macOS), and standard business software 3+ years of experience using IT incident tracking or ticketing tools (e.g., ServiceNow, Remedy) 3+ Years of experience with operating systems, infrastructure, telecom and network support required Must be 18 years of age Preferred Qualifications: Associate degree or Bachelor's degree in Information Technology, Computer Science, or a related technical field Relevant industry certifications (e.g., CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator) Experience supporting software applications or IT infrastructure within a healthcare or corporate enterprise environment Basic understanding of networking principles, Active Directory, and remote support tools Strong customer service orientation with clear written and verbal communication skills Demonstrated ability to follow standard operating procedures and resolve technical issues in an enterprise environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. . click apply for full job details
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
10/26/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
Machine Learning Engineer 4 (Manager, IC) Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you'll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. What You'll Do: The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following: Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation) Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications Retrain, maintain, and monitor models in production Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale Construct optimized data pipelines to feed ML models Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI Use programming languages like Python, Scala, or Java Basic Qualifications: Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering) At least 4 years of experience programming with Python, Java, Golang, or C++ At least 4 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn) At least 4 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI or Machine Learning data At least 2 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized Machine Learning software systems Preferred Qualifications: Master's or Doctoral Degree in Computer Science, Electrical Engineering, Mathematics, or related field 3+ years of experience optimizing ML algorithms, configurations, and infrastructure 3+ years of experience following software development best practices including source control, testing, code reviews, CI/CD, etc. 3+ years of experience building resilient software solutions with pre-production testing, advanced deployment techniques (one-box, blue/green, gradual dial-up), monitoring, alarms, and preparing incident response plans. 3+ years of experience working with Machine Learning techniques (Supervised, semi-supervised, and unsupervised, reinforcement learning, etc.) model types (Regression, Classification, Clustering, etc.), model Architectures (RNNs, CNNs, LSTMs, Transformers), training concepts (loss function, hyperparameters, regularization), and how to evaluate model accuracy and diagnose and address common issues (underfitting, overfitting) 3+ years of experience designing, implementing, and scaling production-ready data pipelines for training and evaluating ML models. 1+ years of experience as a technical lead developing ML solutions using industry best practices, patterns, and automation Authored/co-authored a paper on a ML technique, model, or proof of concept At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer ). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $197,300 - $225,100 for Machine Learning Engineer 4 New York, NY: $215,200 - $245,600 for Machine Learning Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/26/2026
Full time
Machine Learning Engineer 4 (Manager, IC) Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you'll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. What You'll Do: The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following: Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation) Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications Retrain, maintain, and monitor models in production Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale Construct optimized data pipelines to feed ML models Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI Use programming languages like Python, Scala, or Java Basic Qualifications: Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering) At least 4 years of experience programming with Python, Java, Golang, or C++ At least 4 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn) At least 4 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI or Machine Learning data At least 2 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized Machine Learning software systems Preferred Qualifications: Master's or Doctoral Degree in Computer Science, Electrical Engineering, Mathematics, or related field 3+ years of experience optimizing ML algorithms, configurations, and infrastructure 3+ years of experience following software development best practices including source control, testing, code reviews, CI/CD, etc. 3+ years of experience building resilient software solutions with pre-production testing, advanced deployment techniques (one-box, blue/green, gradual dial-up), monitoring, alarms, and preparing incident response plans. 3+ years of experience working with Machine Learning techniques (Supervised, semi-supervised, and unsupervised, reinforcement learning, etc.) model types (Regression, Classification, Clustering, etc.), model Architectures (RNNs, CNNs, LSTMs, Transformers), training concepts (loss function, hyperparameters, regularization), and how to evaluate model accuracy and diagnose and address common issues (underfitting, overfitting) 3+ years of experience designing, implementing, and scaling production-ready data pipelines for training and evaluating ML models. 1+ years of experience as a technical lead developing ML solutions using industry best practices, patterns, and automation Authored/co-authored a paper on a ML technique, model, or proof of concept At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer ). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $197,300 - $225,100 for Machine Learning Engineer 4 New York, NY: $215,200 - $245,600 for Machine Learning Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Sr. Manager, AI Engineer (Gen AI Platform Services: Agentic AI, Guardrails, Evaluation) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 1 year of people leadership experience Preferred Qualifications: 3 years of experience managing and leading an engineering team 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance Track record mentoring engineers/scientists to productize prototypes and meet production SLOs Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer San Francisco, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
10/26/2026
Full time
Sr. Manager, AI Engineer (Gen AI Platform Services: Agentic AI, Guardrails, Evaluation) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 1 year of people leadership experience Preferred Qualifications: 3 years of experience managing and leading an engineering team 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance Track record mentoring engineers/scientists to productize prototypes and meet production SLOs Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer San Francisco, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
Sr. Manager, AI Engineer (Gen AI Platform Services: Agentic AI, Guardrails, Evaluation) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 1 year of people leadership experience Preferred Qualifications: 3 years of experience managing and leading an engineering team 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance Track record mentoring engineers/scientists to productize prototypes and meet production SLOs Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer San Francisco, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
10/26/2026
Full time
Sr. Manager, AI Engineer (Gen AI Platform Services: Agentic AI, Guardrails, Evaluation) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 1 year of people leadership experience Preferred Qualifications: 3 years of experience managing and leading an engineering team 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance Track record mentoring engineers/scientists to productize prototypes and meet production SLOs Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer San Francisco, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
Machine Learning Engineer 4 (Manager, IC) Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you'll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. What You'll Do: The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following: Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation) Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications Retrain, maintain, and monitor models in production Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale Construct optimized data pipelines to feed ML models Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI Use programming languages like Python, Scala, or Java Basic Qualifications: Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering) At least 4 years of experience programming with Python, Java, Golang, or C++ At least 4 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn) At least 4 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI or Machine Learning data At least 2 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized Machine Learning software systems Preferred Qualifications: Master's or Doctoral Degree in Computer Science, Electrical Engineering, Mathematics, or related field 3+ years of experience optimizing ML algorithms, configurations, and infrastructure 3+ years of experience following software development best practices including source control, testing, code reviews, CI/CD, etc. 3+ years of experience building resilient software solutions with pre-production testing, advanced deployment techniques (one-box, blue/green, gradual dial-up), monitoring, alarms, and preparing incident response plans. 3+ years of experience working with Machine Learning techniques (Supervised, semi-supervised, and unsupervised, reinforcement learning, etc.) model types (Regression, Classification, Clustering, etc.), model Architectures (RNNs, CNNs, LSTMs, Transformers), training concepts (loss function, hyperparameters, regularization), and how to evaluate model accuracy and diagnose and address common issues (underfitting, overfitting) 3+ years of experience designing, implementing, and scaling production-ready data pipelines for training and evaluating ML models. 1+ years of experience as a technical lead developing ML solutions using industry best practices, patterns, and automation Authored/co-authored a paper on a ML technique, model, or proof of concept At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer ). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $197,300 - $225,100 for Machine Learning Engineer 4 New York, NY: $215,200 - $245,600 for Machine Learning Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/26/2026
Full time
Machine Learning Engineer 4 (Manager, IC) Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you'll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. What You'll Do: The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following: Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation) Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications Retrain, maintain, and monitor models in production Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale Construct optimized data pipelines to feed ML models Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI Use programming languages like Python, Scala, or Java Basic Qualifications: Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering) At least 4 years of experience programming with Python, Java, Golang, or C++ At least 4 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn) At least 4 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI or Machine Learning data At least 2 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized Machine Learning software systems Preferred Qualifications: Master's or Doctoral Degree in Computer Science, Electrical Engineering, Mathematics, or related field 3+ years of experience optimizing ML algorithms, configurations, and infrastructure 3+ years of experience following software development best practices including source control, testing, code reviews, CI/CD, etc. 3+ years of experience building resilient software solutions with pre-production testing, advanced deployment techniques (one-box, blue/green, gradual dial-up), monitoring, alarms, and preparing incident response plans. 3+ years of experience working with Machine Learning techniques (Supervised, semi-supervised, and unsupervised, reinforcement learning, etc.) model types (Regression, Classification, Clustering, etc.), model Architectures (RNNs, CNNs, LSTMs, Transformers), training concepts (loss function, hyperparameters, regularization), and how to evaluate model accuracy and diagnose and address common issues (underfitting, overfitting) 3+ years of experience designing, implementing, and scaling production-ready data pipelines for training and evaluating ML models. 1+ years of experience as a technical lead developing ML solutions using industry best practices, patterns, and automation Authored/co-authored a paper on a ML technique, model, or proof of concept At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer ). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $197,300 - $225,100 for Machine Learning Engineer 4 New York, NY: $215,200 - $245,600 for Machine Learning Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Celerity Consulting Group, Inc.
Walnut Creek, California
Job Title: Technical Analyst Company: Celerity Location: U.S. (Remote/ work from home eligible) Travel as Required Compensation: $125,000 - $150,000 annually Company Overview: Celerity is a consulting firm specializing in utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. Our background and expertise enable us to drive and deliver transformation and operational excellence for our clients. Position Overview: We are seeking an experienced Technical Analyst to support the delivery of a complex Field Service Management (FSM) platform implementation for a utilities client. This role bridges business requirements and technical execution - translating functional needs into technical specifications, supporting solution configuration, and ensuring the platform is implemented correctly, tested thoroughly, and delivered successfully. The ideal candidate will bring strong analytical and technical skills, hands-on FSM platform experience, implementation project experience, and the ability to collaborate effectively across a cross-functional delivery team including the Technical Project Manager, Solution Architect, Product Developers, and Product Solution Architects. Key Responsibilities: Requirements & Technical Analysis: Analyze and document detailed technical and functional requirements for the FSM platform implementation, working closely with business stakeholders and the Solution Architect. Translate business requirements into technical specifications, configuration workbooks, user stories, and functional design documents. Conduct gap analysis between out-of-the-box FSM platform capabilities and client-specific business requirements. Support development of solution design documents, data mapping specifications, and integration requirements. Solution Configuration & Implementation Support: Support configuration of the FSM platform (e.g., scheduling rules, work order types, service territories, mobile workflows, dispatch logic) based on approved designs. Partner with Product Developers and Product Solution Architects to validate that technical builds align with documented requirements and architecture standards. Assist in designing and validating system integrations with adjacent platforms (GIS, OMS, ERP, CRM, IoT/telemetry). Support data migration activities including data mapping, cleansing, validation, and reconciliation. Testing & Quality Assurance: Develop test plans, test cases, and test scripts to validate FSM platform functionality against business requirements. Lead or support System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing cycles. Log, track, and manage defects through resolution, working with Product Developers to prioritize and validate fixes. Ensure traceability between requirements, configuration/build, and test coverage. Cross-Functional Collaboration Work closely with the Technical Project Manager to provide status updates, flag risks/issues, and support project planning and reporting. Collaborate with the Solution Architect and Product Solution Architects to ensure technical solutions align with overall architecture and scalability requirements. Partner with Product Developers to clarify requirements, review technical builds, and troubleshoot implementation issues. Support business analysts and end users during design workshops, walkthroughs, and training sessions as needed. Documentation & Knowledge Transfer Maintain up-to-date technical documentation, configuration guides, and runbooks throughout the project lifecycle. Support development of training materials and knowledge transfer documentation for client teams. Contribute to lessons-learned sessions and continuous improvement of implementation methodology and reusable assets. Deployment & Hypercare Support Support cutover planning, deployment activities, and go-live readiness assessments. Provide hypercare support post go-live, triaging and resolving technical issues in collaboration with the delivery team. Educational Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field or equivalent experience. Advanced degree (MBA or Master's) is preferred. Required Skills and Experience: 7+ years of experience in a Technical Analyst, Systems Analyst, or similar technical delivery role within enterprise software implementations. Hands-on experience implementing or supporting Field Service Management (FSM) or workforce management platforms (e.g., Salesforce Field Service, ServiceMax, IFS Field Service Management, Oracle Field Service Cloud, ClickSoftware). Experience within the utilities industry (electric, gas, water) is strongly preferred, particularly with field operations, mobile workforce, or asset management systems. Proven experience working on full implementation lifecycles: requirements gathering, design, configuration/build, testing, deployment, and hypercare. Solid understanding of system integration concepts (APIs, middleware, data mapping/ETL) relevant to utilities technology ecosystems. Working knowledge of relational databases and SQL for data analysis, validation, and troubleshooting. Familiarity with Agile and traditional project delivery methodologies (Scrum, SAFe, Waterfall). Experience with requirements management and defect tracking tools (Jira, Azure DevOps, ServiceNow, or similar). Ability to travel to client site (domestic and(or) international) as required and defined per project requirements. Certifications: Relevant FSM platform certifications (e.g., Salesforce Field Service Consultant/Administrator, ServiceMax certification). Certified Business Analysis Professional (CBAP) or similar business/technical analysis certification. Certified ScrumMaster (CSM) or Agile certification. ITIL Foundation certification (a plus, given field service and incident/change management overlap). The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role. In accordance with applicable pay transparency laws-including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions-we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request. This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws. Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes: HEALTH & WELL-BEING Medical Insurance Dental Insurance Vision Insurance PEACE OF MIND Disability Insurance (STD/LTD) Flexible Spending Account Health Savings Account Basic Life/AD&D 401(k) plan WORK/LIFE BALANCE Paid Time Off Company Holidays Leave of Absence Remote work and Flexible Work Schedules (for qualified positions) ADDITIONAL PERKS Employee Referral Program Professional Development Charitable Contribution Match Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans' status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time. Powered by JazzHR Compensation details: 00 Yearly Salary PI6ba09f9321e1-3736
10/26/2026
Full time
Job Title: Technical Analyst Company: Celerity Location: U.S. (Remote/ work from home eligible) Travel as Required Compensation: $125,000 - $150,000 annually Company Overview: Celerity is a consulting firm specializing in utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. Our background and expertise enable us to drive and deliver transformation and operational excellence for our clients. Position Overview: We are seeking an experienced Technical Analyst to support the delivery of a complex Field Service Management (FSM) platform implementation for a utilities client. This role bridges business requirements and technical execution - translating functional needs into technical specifications, supporting solution configuration, and ensuring the platform is implemented correctly, tested thoroughly, and delivered successfully. The ideal candidate will bring strong analytical and technical skills, hands-on FSM platform experience, implementation project experience, and the ability to collaborate effectively across a cross-functional delivery team including the Technical Project Manager, Solution Architect, Product Developers, and Product Solution Architects. Key Responsibilities: Requirements & Technical Analysis: Analyze and document detailed technical and functional requirements for the FSM platform implementation, working closely with business stakeholders and the Solution Architect. Translate business requirements into technical specifications, configuration workbooks, user stories, and functional design documents. Conduct gap analysis between out-of-the-box FSM platform capabilities and client-specific business requirements. Support development of solution design documents, data mapping specifications, and integration requirements. Solution Configuration & Implementation Support: Support configuration of the FSM platform (e.g., scheduling rules, work order types, service territories, mobile workflows, dispatch logic) based on approved designs. Partner with Product Developers and Product Solution Architects to validate that technical builds align with documented requirements and architecture standards. Assist in designing and validating system integrations with adjacent platforms (GIS, OMS, ERP, CRM, IoT/telemetry). Support data migration activities including data mapping, cleansing, validation, and reconciliation. Testing & Quality Assurance: Develop test plans, test cases, and test scripts to validate FSM platform functionality against business requirements. Lead or support System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing cycles. Log, track, and manage defects through resolution, working with Product Developers to prioritize and validate fixes. Ensure traceability between requirements, configuration/build, and test coverage. Cross-Functional Collaboration Work closely with the Technical Project Manager to provide status updates, flag risks/issues, and support project planning and reporting. Collaborate with the Solution Architect and Product Solution Architects to ensure technical solutions align with overall architecture and scalability requirements. Partner with Product Developers to clarify requirements, review technical builds, and troubleshoot implementation issues. Support business analysts and end users during design workshops, walkthroughs, and training sessions as needed. Documentation & Knowledge Transfer Maintain up-to-date technical documentation, configuration guides, and runbooks throughout the project lifecycle. Support development of training materials and knowledge transfer documentation for client teams. Contribute to lessons-learned sessions and continuous improvement of implementation methodology and reusable assets. Deployment & Hypercare Support Support cutover planning, deployment activities, and go-live readiness assessments. Provide hypercare support post go-live, triaging and resolving technical issues in collaboration with the delivery team. Educational Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field or equivalent experience. Advanced degree (MBA or Master's) is preferred. Required Skills and Experience: 7+ years of experience in a Technical Analyst, Systems Analyst, or similar technical delivery role within enterprise software implementations. Hands-on experience implementing or supporting Field Service Management (FSM) or workforce management platforms (e.g., Salesforce Field Service, ServiceMax, IFS Field Service Management, Oracle Field Service Cloud, ClickSoftware). Experience within the utilities industry (electric, gas, water) is strongly preferred, particularly with field operations, mobile workforce, or asset management systems. Proven experience working on full implementation lifecycles: requirements gathering, design, configuration/build, testing, deployment, and hypercare. Solid understanding of system integration concepts (APIs, middleware, data mapping/ETL) relevant to utilities technology ecosystems. Working knowledge of relational databases and SQL for data analysis, validation, and troubleshooting. Familiarity with Agile and traditional project delivery methodologies (Scrum, SAFe, Waterfall). Experience with requirements management and defect tracking tools (Jira, Azure DevOps, ServiceNow, or similar). Ability to travel to client site (domestic and(or) international) as required and defined per project requirements. Certifications: Relevant FSM platform certifications (e.g., Salesforce Field Service Consultant/Administrator, ServiceMax certification). Certified Business Analysis Professional (CBAP) or similar business/technical analysis certification. Certified ScrumMaster (CSM) or Agile certification. ITIL Foundation certification (a plus, given field service and incident/change management overlap). The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role. In accordance with applicable pay transparency laws-including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions-we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request. This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws. Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes: HEALTH & WELL-BEING Medical Insurance Dental Insurance Vision Insurance PEACE OF MIND Disability Insurance (STD/LTD) Flexible Spending Account Health Savings Account Basic Life/AD&D 401(k) plan WORK/LIFE BALANCE Paid Time Off Company Holidays Leave of Absence Remote work and Flexible Work Schedules (for qualified positions) ADDITIONAL PERKS Employee Referral Program Professional Development Charitable Contribution Match Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans' status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time. Powered by JazzHR Compensation details: 00 Yearly Salary PI6ba09f9321e1-3736
POSITION SUMMARY: The IT Operations Manager provides leadership and oversight for IT service delivery in a 24x7 marine container terminal environment. This role directs managed service providers and technology vendors; oversees JIRA service-management queues, software testing, and releases; aligns IT priorities with operational and business needs; and ensures the timely resolution of incidents affecting the Terminal Operating System (TOS), Gate, OCR, and other critical systems. The IT Operations Manager serves as a key liaison between IT and Operations, Customer Service, Finance, and other terminal departments, translating business requirements and operational impacts into technology priorities and actionable work. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization.Manage the daily delivery of IT operational services supporting the marine container terminal.Ensure technology incidents and service requests are evaluated based on business and operational impact and assigned the appropriate priority.Coordinate resources across internal IT teams, onsite managed services, and external vendors to resolve operational technology issues.Maintain awareness of terminal operating conditions and adjust IT priorities to support changing business requirements.Ensure critical incidents have appropriate management visibility, technical ownership, escalation, and communication.Provide leadership and operational oversight of the onsite managed service manager.Establish priorities and coordinate assignments for onsite support personnel.Monitor managed service performance against established service levels and performance expectations.Manage daily operation of assigned JIRA/JIRA Service Management queues.Review incidents and service requests for appropriate categorization, priority, assignment, and business impact.Identify recurring incidents and initiate appropriate problem-management or root-cause-analysis activities.Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions.Develop productive relationships with key vendor technical and account-management personnel.Attend and actively lead or participate in weekly triage sessions involving critical terminal technology systemsCoordinate the planning, testing, deployment, and post-implementation validation of software updates affecting terminal operations.Work with business users, vendors, and IT resources to understand proposed software changes and potential operational impacts.Develop, document, maintain, and periodically review system test cases for critical terminal applications and workflows.Coordinate production implementations with Operations and other affected departments to minimize business disruption.Ensure appropriate implementation, communication, validation, support, and rollback plans are established for significant production releases.Promote increased use of monitoring, automation, AI, self-service, documentation, and proactive support capabilities.Promote a culture of accountability, customer service, collaboration, and continuous improvement.Perform other duties as assigned. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation.Ability to remain calm and professional during confrontational situations.Effective public speaking and presentation skills. Be able to present and defend a point of view.Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups.Ability to relate information from a multitude of sources.Capability to turn theoretical information into practical applications.Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs.Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy.Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships.Advanced understanding and familiarity with Microsoft Office: Word, Excel, Outlook, Power Point, and Internet. Certification a plus. Knowledge of JIRA/JIRA Service Management.Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). EDUCATION AND/OR EXPERIENCE Bachelor's degree in Computer Science, Information Security, Information Technology, or a related field.A minimum of three (3) to five (5) years of progressive IT operations, application support, infrastructure, service delivery, or related technology experience preferred.Experience leading technical teams, managed service providers, or vendor resources.Experience coordinating software releases, testing, upgrades, and production implementations.Strong incident, problem, and change-management experience.Experience working in a unionized labor environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays.The ability to walk and stand for extended periods of time.The ability to use a computer and keyboard.The ability to sit and work at a desk and/or computer for extended periods of time.The ability to lift 30-50 pounds with or without assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, in a marine terminal location, in temporary offices and classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other locations. TWIC Requirement: Successful candidates must obtain and maintain a Transportation Worker Identification Credential (TWIC). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI8d7f2c26a9cb-0205
10/26/2026
Full time
POSITION SUMMARY: The IT Operations Manager provides leadership and oversight for IT service delivery in a 24x7 marine container terminal environment. This role directs managed service providers and technology vendors; oversees JIRA service-management queues, software testing, and releases; aligns IT priorities with operational and business needs; and ensures the timely resolution of incidents affecting the Terminal Operating System (TOS), Gate, OCR, and other critical systems. The IT Operations Manager serves as a key liaison between IT and Operations, Customer Service, Finance, and other terminal departments, translating business requirements and operational impacts into technology priorities and actionable work. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization.Manage the daily delivery of IT operational services supporting the marine container terminal.Ensure technology incidents and service requests are evaluated based on business and operational impact and assigned the appropriate priority.Coordinate resources across internal IT teams, onsite managed services, and external vendors to resolve operational technology issues.Maintain awareness of terminal operating conditions and adjust IT priorities to support changing business requirements.Ensure critical incidents have appropriate management visibility, technical ownership, escalation, and communication.Provide leadership and operational oversight of the onsite managed service manager.Establish priorities and coordinate assignments for onsite support personnel.Monitor managed service performance against established service levels and performance expectations.Manage daily operation of assigned JIRA/JIRA Service Management queues.Review incidents and service requests for appropriate categorization, priority, assignment, and business impact.Identify recurring incidents and initiate appropriate problem-management or root-cause-analysis activities.Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions.Develop productive relationships with key vendor technical and account-management personnel.Attend and actively lead or participate in weekly triage sessions involving critical terminal technology systemsCoordinate the planning, testing, deployment, and post-implementation validation of software updates affecting terminal operations.Work with business users, vendors, and IT resources to understand proposed software changes and potential operational impacts.Develop, document, maintain, and periodically review system test cases for critical terminal applications and workflows.Coordinate production implementations with Operations and other affected departments to minimize business disruption.Ensure appropriate implementation, communication, validation, support, and rollback plans are established for significant production releases.Promote increased use of monitoring, automation, AI, self-service, documentation, and proactive support capabilities.Promote a culture of accountability, customer service, collaboration, and continuous improvement.Perform other duties as assigned. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation.Ability to remain calm and professional during confrontational situations.Effective public speaking and presentation skills. Be able to present and defend a point of view.Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups.Ability to relate information from a multitude of sources.Capability to turn theoretical information into practical applications.Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs.Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy.Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships.Advanced understanding and familiarity with Microsoft Office: Word, Excel, Outlook, Power Point, and Internet. Certification a plus. Knowledge of JIRA/JIRA Service Management.Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). EDUCATION AND/OR EXPERIENCE Bachelor's degree in Computer Science, Information Security, Information Technology, or a related field.A minimum of three (3) to five (5) years of progressive IT operations, application support, infrastructure, service delivery, or related technology experience preferred.Experience leading technical teams, managed service providers, or vendor resources.Experience coordinating software releases, testing, upgrades, and production implementations.Strong incident, problem, and change-management experience.Experience working in a unionized labor environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays.The ability to walk and stand for extended periods of time.The ability to use a computer and keyboard.The ability to sit and work at a desk and/or computer for extended periods of time.The ability to lift 30-50 pounds with or without assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, in a marine terminal location, in temporary offices and classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other locations. TWIC Requirement: Successful candidates must obtain and maintain a Transportation Worker Identification Credential (TWIC). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI8d7f2c26a9cb-0205
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
10/26/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
Job Family: Technology Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead planning, execution, and delivery of technical projects across data, analytics, and system implementation workstreams. Coordi nate between client stakeholders, technical teams, and leadership. Define project scope, timelines, milestones, and resource requirements aligned to client objectives. Monitor day-to-day project activities, ensuring deliverables are completed on time and within budget. Facilitate Agile ceremonies or project status meetings, including sprint planning, stand-ups, and retrospectives. Identify , track, and mitigate risks, issues, and dependencies across multiple workstreams. Translate business requirements into actionable tasks and technical requirements for delivery teams. Drive stakeholder engagement, providing clear status updates, executive briefings, and performance reports. Ensure adherence to governance, compliance, and quality standards throughout the project lifecycle . Support change management efforts, including user adoption, training coordination, and transition planning. What You Will Need: An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance Bachelor's degree FIVE (5) or more years of experience managing technical projects in a consulting, government, or enterprise environment Experience leading cross-functional teams including developers, data engineers, and business analysts Experience tracking budgets, managing resources, and forecasting project delivery timelines Ability to work onsite in a client environment as required What Would Be Nice To Have: PMP, Certified Scrum Master (CSM), PMI-ACP, or other relevant certification (preferred) Experience supporting Navy clients or familiarity with Navy operations, systems, or organizational structures (preferred) Strong understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid approaches) Proven ability to manage complex projects involving data platforms, system integrations, or analytics solutions Hands-on experience using Jira for project tracking, backlog management, and workflow coordination Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment Strong client-facing experience with the ability to communicate effectively with both technical and non-technical stakeholders What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
10/26/2026
Full time
Job Family: Technology Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead planning, execution, and delivery of technical projects across data, analytics, and system implementation workstreams. Coordi nate between client stakeholders, technical teams, and leadership. Define project scope, timelines, milestones, and resource requirements aligned to client objectives. Monitor day-to-day project activities, ensuring deliverables are completed on time and within budget. Facilitate Agile ceremonies or project status meetings, including sprint planning, stand-ups, and retrospectives. Identify , track, and mitigate risks, issues, and dependencies across multiple workstreams. Translate business requirements into actionable tasks and technical requirements for delivery teams. Drive stakeholder engagement, providing clear status updates, executive briefings, and performance reports. Ensure adherence to governance, compliance, and quality standards throughout the project lifecycle . Support change management efforts, including user adoption, training coordination, and transition planning. What You Will Need: An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance Bachelor's degree FIVE (5) or more years of experience managing technical projects in a consulting, government, or enterprise environment Experience leading cross-functional teams including developers, data engineers, and business analysts Experience tracking budgets, managing resources, and forecasting project delivery timelines Ability to work onsite in a client environment as required What Would Be Nice To Have: PMP, Certified Scrum Master (CSM), PMI-ACP, or other relevant certification (preferred) Experience supporting Navy clients or familiarity with Navy operations, systems, or organizational structures (preferred) Strong understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid approaches) Proven ability to manage complex projects involving data platforms, system integrations, or analytics solutions Hands-on experience using Jira for project tracking, backlog management, and workflow coordination Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment Strong client-facing experience with the ability to communicate effectively with both technical and non-technical stakeholders What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Ford Energy is a newly formed, wholly-owned subsidiary of Ford Motor Company dedicated to accelerating U.S. energy independence. Leveraging Ford's century of manufacturing excellence and world-class battery energy storage systems (BESS) technology, Ford Energy designs, manufactures, and services grid-scale and commercial DC battery energy storage systems (BESS). Ford Energy is uniquely positioned to capture the growing demand for reliable, US-built energy storage systems. We are not just building batteries; we are building the infrastructure for the next generation of the American grid. Why Ford Energy? At Ford Energy, you have the backing of an industrial manufacturing powerhouse with the agility of a dedicated energy startup offering industry-leading technology. We offer a competitive compensation package including performance-based bonuses, Ford vehicle discounts, and the opportunity to shape the energy strategy of one of the world's most iconic brands. Learn more at . In this position Ford Energy is seeking an accomplished Senior Manager, SAP S/4HANA Program Delivery to lead large-scale enterprise transformation initiatives focused on S/4HANA ERP deployment, along with integration of various third-party applications integration. This role will provide strategic leadership, governance, and own delivery for a complex, multi-workstream ERP transformation program. The successful candidate will drive program execution, manage delivery risks, lead cross-functional collaboration, and ensure successful transition from planning through deployment, hypercare, and steady-state operations. This role partners closely with business stakeholders, technology leaders, systems integrators, and executive sponsors to deliver measurable business outcomes to deliver Ford Energy Digital strategy. The ideal candidate combines strong operational and supply chain expertise with proven change management and cross-functional leadership skills to elevate customer experience, drive efficiency, and deliver measurable business impact. Required Travel: Up to 50% of time flexibility for travel. What you'll do S4 Launch Delivery: • Own the integrated SAP S/4HANA migration program plan, critical path, milestones, dependencies, and overall delivery roadmap. • Lead program governance, PMO execution, stage gates, sprint reviews, executive reporting, RAID management, and decision forums. • Drive proactive risk, issue, dependency, and change management across multiple workstreams and stakeholder groups. • Manage Systems Integrator (SI) performance against scope, schedule, quality, and agreed delivery KPIs. • Establish and oversee quality gate governance, including entry and exit criteria for SIT, UAT, regression testing, mock cutovers, and production readiness. • Lead cutover planning, release readiness, hypercare execution, and transition to steady-state support operations. Business Process Management & Optimization: • Conduct in-depth analysis of current MP&L, Mfg, Procurement, Finance business processes, identifying inefficiencies, risks, and opportunities for improvement. • Design and implement future-state processes that align with SAP best practices and leverage new technological capabilities. • Establish and monitor key performance indicators (KPIs) to measure the effectiveness of new processes and systems. • Champion continuous improvement methodologies to drive ongoing operational excellence. Change Management & Stakeholder Engagement: • Develop and execute robust change management strategies to ensure smooth adoption of new systems and processes by end-users. • Partner with senior business and technology leaders to align program outcomes with strategic priorities and enterprise objectives. • Develop high-performing teams while fostering collaboration, continuous improvement, accountability, and operational excellence. Master Data Governance Process: • Establish the operating model: Design and roll out the enterprise-wide MDM governance framework, business rules, and lifecycle policies from the ground up. • Data Governance Council: Establish, facilitate, and lead cross-functional councils to drive consensus on data standards, resolve ownership disputes, and align business unit policies. • Embed data stewardship: Recruit, coach, and activate a distributed network of business data stewards across manufacturing, sales, and supply chain functions. You'll have • Bachelor's degree in Engineering, Supply Chain Management, Operations, Business Administration, or a related field (Master's degree preferred). • 8+ years of experience in SAP program management, ERP delivery leadership, or large-scale enterprise transformation initiatives • Proven leadership of multi-workstream SAP transformation programs within complex enterprise environments & integrations - S4 HANA, EWM, YL, Sales Force, etc • Demonstrated expertise in program governance, PMO leadership, risk management, dependency management, and executive reporting. • Experience managing global System Integrators, vendors, contracts, and delivery performance metrics. • Strong stakeholder management skills with the ability to influence senior executives and cross-functional leaders. Even better, you'll have • Experience leading large-scale ERP modernization programs within industrial manufacturing, distribution, supply chain, or highly regulated industries. • Knowledge of SAP Activate methodology, Agile delivery practices, and enterprise release management frameworks. • Experience overseeing SIT, UAT, regression testing, deployment readiness, and cutover execution. • Financial management experience, including program budgeting, forecasting, investment planning, and value realization. • Experience leading organizational change management and business adoption activities. • Familiarity with cloud transformation, SAP ecosystem solutions, enterprise architecture, and integrated business processes. • Advanced communication and executive presentation skills. • SAP certifications preferred. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder or all of the above? No matter what you choose, we offer a work-life that works for you, including: • Immediate medical, dental, vision, and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time. This position is leadership level 5 and ranges from $141,700-$268,300. Final determination of salary grade will be based on the candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. For more information on salary and benefits, click here: Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-. Company: As Ford establishes a wholly owned subsidiary focused on Battery Energy Storage Systems, this role will initially be employed by Ford and is expected to transition to the subsidiary within one year.
10/26/2026
Full time
Ford Energy is a newly formed, wholly-owned subsidiary of Ford Motor Company dedicated to accelerating U.S. energy independence. Leveraging Ford's century of manufacturing excellence and world-class battery energy storage systems (BESS) technology, Ford Energy designs, manufactures, and services grid-scale and commercial DC battery energy storage systems (BESS). Ford Energy is uniquely positioned to capture the growing demand for reliable, US-built energy storage systems. We are not just building batteries; we are building the infrastructure for the next generation of the American grid. Why Ford Energy? At Ford Energy, you have the backing of an industrial manufacturing powerhouse with the agility of a dedicated energy startup offering industry-leading technology. We offer a competitive compensation package including performance-based bonuses, Ford vehicle discounts, and the opportunity to shape the energy strategy of one of the world's most iconic brands. Learn more at . In this position Ford Energy is seeking an accomplished Senior Manager, SAP S/4HANA Program Delivery to lead large-scale enterprise transformation initiatives focused on S/4HANA ERP deployment, along with integration of various third-party applications integration. This role will provide strategic leadership, governance, and own delivery for a complex, multi-workstream ERP transformation program. The successful candidate will drive program execution, manage delivery risks, lead cross-functional collaboration, and ensure successful transition from planning through deployment, hypercare, and steady-state operations. This role partners closely with business stakeholders, technology leaders, systems integrators, and executive sponsors to deliver measurable business outcomes to deliver Ford Energy Digital strategy. The ideal candidate combines strong operational and supply chain expertise with proven change management and cross-functional leadership skills to elevate customer experience, drive efficiency, and deliver measurable business impact. Required Travel: Up to 50% of time flexibility for travel. What you'll do S4 Launch Delivery: • Own the integrated SAP S/4HANA migration program plan, critical path, milestones, dependencies, and overall delivery roadmap. • Lead program governance, PMO execution, stage gates, sprint reviews, executive reporting, RAID management, and decision forums. • Drive proactive risk, issue, dependency, and change management across multiple workstreams and stakeholder groups. • Manage Systems Integrator (SI) performance against scope, schedule, quality, and agreed delivery KPIs. • Establish and oversee quality gate governance, including entry and exit criteria for SIT, UAT, regression testing, mock cutovers, and production readiness. • Lead cutover planning, release readiness, hypercare execution, and transition to steady-state support operations. Business Process Management & Optimization: • Conduct in-depth analysis of current MP&L, Mfg, Procurement, Finance business processes, identifying inefficiencies, risks, and opportunities for improvement. • Design and implement future-state processes that align with SAP best practices and leverage new technological capabilities. • Establish and monitor key performance indicators (KPIs) to measure the effectiveness of new processes and systems. • Champion continuous improvement methodologies to drive ongoing operational excellence. Change Management & Stakeholder Engagement: • Develop and execute robust change management strategies to ensure smooth adoption of new systems and processes by end-users. • Partner with senior business and technology leaders to align program outcomes with strategic priorities and enterprise objectives. • Develop high-performing teams while fostering collaboration, continuous improvement, accountability, and operational excellence. Master Data Governance Process: • Establish the operating model: Design and roll out the enterprise-wide MDM governance framework, business rules, and lifecycle policies from the ground up. • Data Governance Council: Establish, facilitate, and lead cross-functional councils to drive consensus on data standards, resolve ownership disputes, and align business unit policies. • Embed data stewardship: Recruit, coach, and activate a distributed network of business data stewards across manufacturing, sales, and supply chain functions. You'll have • Bachelor's degree in Engineering, Supply Chain Management, Operations, Business Administration, or a related field (Master's degree preferred). • 8+ years of experience in SAP program management, ERP delivery leadership, or large-scale enterprise transformation initiatives • Proven leadership of multi-workstream SAP transformation programs within complex enterprise environments & integrations - S4 HANA, EWM, YL, Sales Force, etc • Demonstrated expertise in program governance, PMO leadership, risk management, dependency management, and executive reporting. • Experience managing global System Integrators, vendors, contracts, and delivery performance metrics. • Strong stakeholder management skills with the ability to influence senior executives and cross-functional leaders. Even better, you'll have • Experience leading large-scale ERP modernization programs within industrial manufacturing, distribution, supply chain, or highly regulated industries. • Knowledge of SAP Activate methodology, Agile delivery practices, and enterprise release management frameworks. • Experience overseeing SIT, UAT, regression testing, deployment readiness, and cutover execution. • Financial management experience, including program budgeting, forecasting, investment planning, and value realization. • Experience leading organizational change management and business adoption activities. • Familiarity with cloud transformation, SAP ecosystem solutions, enterprise architecture, and integrated business processes. • Advanced communication and executive presentation skills. • SAP certifications preferred. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder or all of the above? No matter what you choose, we offer a work-life that works for you, including: • Immediate medical, dental, vision, and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time. This position is leadership level 5 and ranges from $141,700-$268,300. Final determination of salary grade will be based on the candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. For more information on salary and benefits, click here: Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-. Company: As Ford establishes a wholly owned subsidiary focused on Battery Energy Storage Systems, this role will initially be employed by Ford and is expected to transition to the subsidiary within one year.
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. Position Summary The Manager of Embedded Firmware Architecture leads the platform and architecture-implementation team within SharkNinja's embedded firmware organization, sitting as a peer to the Embedded Firmware Delivery manager and reporting to the Director, Embedded Firmware. Where the Embedded Firmware Delivery manager owns design implementation and feature delivery, this role owns the architecture side: the reference implementations, hardware abstraction, and platform standards that every embedded firmware program builds against. This is a working leadership role. The Manager carries the technical depth to define interface contracts, HAL boundaries, and platform selection criteria, and to review code against them, while leading a team of Senior Embedded Firmware Developers who implement that architecture. The role holds the technical standard applied to internal developers and external partners alike. Key ResponsibilitiesTeam & Architecture Leadership Lead, hire, and develop the architecture-focused Senior Embedded Firmware Developers within the US embedded firmware team. Conduct code review, technical direction, and design guidance for the team; maintain hands-on depth to make credible architecture decisions. Manage workload allocation and capacity for platform and reference-implementation work across concurrent programs. Architecture & Technical Direction Own firmware architecture, interface definitions, and hardware abstraction (HAL/API) standards for the US embedded firmware organization. Establish architectural standards for real-time operating systems, device intelligence, and edge processing. Drive technical decisions on microcontroller and processor architecture in partnership with Hardware Engineering. Maximize reuse of proven internal code, vendor SDKs, and reference designs to meet speed-to-market demands; reserve in-house development for durable differentiation, safety, and IP. Translate architecture into clear, enforceable requirements that development partners execute against without interpretation. Standards, Governance & Enforcement Define and maintain the engineering standards applied to internal developers and third-party suppliers alike - source control, build systems, branch and merge strategy, and release requirements. Contribute to the technical requirements embedded in supplier agreements, including the pre-production reproducibility deliverables: source, toolchain, and signed build manifest sufficient to independently rebuild shipping binaries. Establish design review and gating checkpoints that partner deliverables clear before integration. Partner with Systems Engineering and NPD to define product operation, key components, and critical firmware behavior at design time, closing hardware/software integration gaps before they surface at integration. Engineering Infrastructure & Test Automation Own the embedded test automation framework: CI pipeline design, static analysis tooling, and the test-harness infrastructure that makes regression testing repeatable across categories. Own embedded build integration, headless build requirements, and per-commit enforcement of code quality across internal and supplier repositories. Build the mechanism Quality gates against - this function builds the scaffolding; acceptance criteria and gate authority remain with Embedded QA & Governance. Cross-Functional Collaboration Partner with the Embedded Firmware Delivery manager to ensure delivery teams build against current architecture and standards. Partner with other global firmware leadership on programs spanning multiple sites and on shared platform work. Serve as a technical voice in partner capability assessment and consolidation decisions. QualificationsEducation Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or related discipline required. Experience 8+ years of embedded software and firmware engineering experience. 2+ years leading or formally mentoring embedded engineering teams; first-time people leaders with strong technical depth will be considered. Demonstrated experience defining architecture executed by internal developers and external partners, and holding standards against outsourced development. Proven track record establishing CI/CD, static analysis, and automated test infrastructure for embedded programs. Demonstrated hands-on delivery of production firmware for consumer electronics, home appliances, robotics, or related high-volume industries. Technical Expertise Embedded firmware architecture, HAL/API design, and platform reuse. Real-Time Operating Systems (RTOS). OTA and bootloader software update architecture. Build systems and toolchains (gcc, CMake, headless builds), Git-based source control, static analysis. Test automation frameworks and hardware-in-the-loop validation. Requirements definition, design review, and acceptance criteria for outsourced development. Hardware-software integration and product bring-up. Leadership Competencies Technology Leadership Standards and Governance Discipline Team Building and Coaching Vendor and Partner Technical Management Collaboration Across Sites Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $166,000 - $180,000 USD Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice. For candidates based in China, please refer to this Candidate Privacy Notice. For candidates based in Vietnam, please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process . click apply for full job details
10/26/2026
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. Position Summary The Manager of Embedded Firmware Architecture leads the platform and architecture-implementation team within SharkNinja's embedded firmware organization, sitting as a peer to the Embedded Firmware Delivery manager and reporting to the Director, Embedded Firmware. Where the Embedded Firmware Delivery manager owns design implementation and feature delivery, this role owns the architecture side: the reference implementations, hardware abstraction, and platform standards that every embedded firmware program builds against. This is a working leadership role. The Manager carries the technical depth to define interface contracts, HAL boundaries, and platform selection criteria, and to review code against them, while leading a team of Senior Embedded Firmware Developers who implement that architecture. The role holds the technical standard applied to internal developers and external partners alike. Key ResponsibilitiesTeam & Architecture Leadership Lead, hire, and develop the architecture-focused Senior Embedded Firmware Developers within the US embedded firmware team. Conduct code review, technical direction, and design guidance for the team; maintain hands-on depth to make credible architecture decisions. Manage workload allocation and capacity for platform and reference-implementation work across concurrent programs. Architecture & Technical Direction Own firmware architecture, interface definitions, and hardware abstraction (HAL/API) standards for the US embedded firmware organization. Establish architectural standards for real-time operating systems, device intelligence, and edge processing. Drive technical decisions on microcontroller and processor architecture in partnership with Hardware Engineering. Maximize reuse of proven internal code, vendor SDKs, and reference designs to meet speed-to-market demands; reserve in-house development for durable differentiation, safety, and IP. Translate architecture into clear, enforceable requirements that development partners execute against without interpretation. Standards, Governance & Enforcement Define and maintain the engineering standards applied to internal developers and third-party suppliers alike - source control, build systems, branch and merge strategy, and release requirements. Contribute to the technical requirements embedded in supplier agreements, including the pre-production reproducibility deliverables: source, toolchain, and signed build manifest sufficient to independently rebuild shipping binaries. Establish design review and gating checkpoints that partner deliverables clear before integration. Partner with Systems Engineering and NPD to define product operation, key components, and critical firmware behavior at design time, closing hardware/software integration gaps before they surface at integration. Engineering Infrastructure & Test Automation Own the embedded test automation framework: CI pipeline design, static analysis tooling, and the test-harness infrastructure that makes regression testing repeatable across categories. Own embedded build integration, headless build requirements, and per-commit enforcement of code quality across internal and supplier repositories. Build the mechanism Quality gates against - this function builds the scaffolding; acceptance criteria and gate authority remain with Embedded QA & Governance. Cross-Functional Collaboration Partner with the Embedded Firmware Delivery manager to ensure delivery teams build against current architecture and standards. Partner with other global firmware leadership on programs spanning multiple sites and on shared platform work. Serve as a technical voice in partner capability assessment and consolidation decisions. QualificationsEducation Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or related discipline required. Experience 8+ years of embedded software and firmware engineering experience. 2+ years leading or formally mentoring embedded engineering teams; first-time people leaders with strong technical depth will be considered. Demonstrated experience defining architecture executed by internal developers and external partners, and holding standards against outsourced development. Proven track record establishing CI/CD, static analysis, and automated test infrastructure for embedded programs. Demonstrated hands-on delivery of production firmware for consumer electronics, home appliances, robotics, or related high-volume industries. Technical Expertise Embedded firmware architecture, HAL/API design, and platform reuse. Real-Time Operating Systems (RTOS). OTA and bootloader software update architecture. Build systems and toolchains (gcc, CMake, headless builds), Git-based source control, static analysis. Test automation frameworks and hardware-in-the-loop validation. Requirements definition, design review, and acceptance criteria for outsourced development. Hardware-software integration and product bring-up. Leadership Competencies Technology Leadership Standards and Governance Discipline Team Building and Coaching Vendor and Partner Technical Management Collaboration Across Sites Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $166,000 - $180,000 USD Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice. For candidates based in China, please refer to this Candidate Privacy Notice. For candidates based in Vietnam, please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process . click apply for full job details
Ford Energy is a newly formed, wholly-owned subsidiary of Ford Motor Company dedicated to accelerating U.S. energy independence. Leveraging Ford's century of manufacturing excellence and world-class battery energy storage systems (BESS) technology, Ford Energy designs, manufactures, and services grid-scale and commercial DC battery energy storage systems (BESS). Ford Energy is uniquely positioned to capture the growing demand for reliable, US-built energy storage systems. We are not just building batteries; we are building the infrastructure for the next generation of the American grid. Why Ford Energy? At Ford Energy, you have the backing of an industrial manufacturing powerhouse with the agility of a dedicated energy startup offering industry-leading technology. We offer a competitive compensation package including performance-based bonuses, Ford vehicle discounts, and the opportunity to shape the energy strategy of one of the world's most iconic brands. Learn more at . In this position Ford Energy is seeking an accomplished Senior Manager, SAP S/4HANA Program Delivery to lead large-scale enterprise transformation initiatives focused on S/4HANA ERP deployment, along with integration of various third-party applications integration. This role will provide strategic leadership, governance, and own delivery for a complex, multi-workstream ERP transformation program. The successful candidate will drive program execution, manage delivery risks, lead cross-functional collaboration, and ensure successful transition from planning through deployment, hypercare, and steady-state operations. This role partners closely with business stakeholders, technology leaders, systems integrators, and executive sponsors to deliver measurable business outcomes to deliver Ford Energy Digital strategy. The ideal candidate combines strong operational and supply chain expertise with proven change management and cross-functional leadership skills to elevate customer experience, drive efficiency, and deliver measurable business impact. Required Travel: Up to 50% of time flexibility for travel. What you'll do S4 Launch Delivery: • Own the integrated SAP S/4HANA migration program plan, critical path, milestones, dependencies, and overall delivery roadmap. • Lead program governance, PMO execution, stage gates, sprint reviews, executive reporting, RAID management, and decision forums. • Drive proactive risk, issue, dependency, and change management across multiple workstreams and stakeholder groups. • Manage Systems Integrator (SI) performance against scope, schedule, quality, and agreed delivery KPIs. • Establish and oversee quality gate governance, including entry and exit criteria for SIT, UAT, regression testing, mock cutovers, and production readiness. • Lead cutover planning, release readiness, hypercare execution, and transition to steady-state support operations. Business Process Management & Optimization: • Conduct in-depth analysis of current MP&L, Mfg, Procurement, Finance business processes, identifying inefficiencies, risks, and opportunities for improvement. • Design and implement future-state processes that align with SAP best practices and leverage new technological capabilities. • Establish and monitor key performance indicators (KPIs) to measure the effectiveness of new processes and systems. • Champion continuous improvement methodologies to drive ongoing operational excellence. Change Management & Stakeholder Engagement: • Develop and execute robust change management strategies to ensure smooth adoption of new systems and processes by end-users. • Partner with senior business and technology leaders to align program outcomes with strategic priorities and enterprise objectives. • Develop high-performing teams while fostering collaboration, continuous improvement, accountability, and operational excellence. Master Data Governance Process: • Establish the operating model: Design and roll out the enterprise-wide MDM governance framework, business rules, and lifecycle policies from the ground up. • Data Governance Council: Establish, facilitate, and lead cross-functional councils to drive consensus on data standards, resolve ownership disputes, and align business unit policies. • Embed data stewardship: Recruit, coach, and activate a distributed network of business data stewards across manufacturing, sales, and supply chain functions. You'll have • Bachelor's degree in Engineering, Supply Chain Management, Operations, Business Administration, or a related field (Master's degree preferred). • 8+ years of experience in SAP program management, ERP delivery leadership, or large-scale enterprise transformation initiatives • Proven leadership of multi-workstream SAP transformation programs within complex enterprise environments & integrations - S4 HANA, EWM, YL, Sales Force, etc • Demonstrated expertise in program governance, PMO leadership, risk management, dependency management, and executive reporting. • Experience managing global System Integrators, vendors, contracts, and delivery performance metrics. • Strong stakeholder management skills with the ability to influence senior executives and cross-functional leaders. Even better, you'll have • Experience leading large-scale ERP modernization programs within industrial manufacturing, distribution, supply chain, or highly regulated industries. • Knowledge of SAP Activate methodology, Agile delivery practices, and enterprise release management frameworks. • Experience overseeing SIT, UAT, regression testing, deployment readiness, and cutover execution. • Financial management experience, including program budgeting, forecasting, investment planning, and value realization. • Experience leading organizational change management and business adoption activities. • Familiarity with cloud transformation, SAP ecosystem solutions, enterprise architecture, and integrated business processes. • Advanced communication and executive presentation skills. • SAP certifications preferred. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder or all of the above? No matter what you choose, we offer a work-life that works for you, including: • Immediate medical, dental, vision, and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time. This position is leadership level 5 and ranges from $141,700-$268,300. Final determination of salary grade will be based on the candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. For more information on salary and benefits, click here: Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-. Company: As Ford establishes a wholly owned subsidiary focused on Battery Energy Storage Systems, this role will initially be employed by Ford and is expected to transition to the subsidiary within one year.
10/26/2026
Full time
Ford Energy is a newly formed, wholly-owned subsidiary of Ford Motor Company dedicated to accelerating U.S. energy independence. Leveraging Ford's century of manufacturing excellence and world-class battery energy storage systems (BESS) technology, Ford Energy designs, manufactures, and services grid-scale and commercial DC battery energy storage systems (BESS). Ford Energy is uniquely positioned to capture the growing demand for reliable, US-built energy storage systems. We are not just building batteries; we are building the infrastructure for the next generation of the American grid. Why Ford Energy? At Ford Energy, you have the backing of an industrial manufacturing powerhouse with the agility of a dedicated energy startup offering industry-leading technology. We offer a competitive compensation package including performance-based bonuses, Ford vehicle discounts, and the opportunity to shape the energy strategy of one of the world's most iconic brands. Learn more at . In this position Ford Energy is seeking an accomplished Senior Manager, SAP S/4HANA Program Delivery to lead large-scale enterprise transformation initiatives focused on S/4HANA ERP deployment, along with integration of various third-party applications integration. This role will provide strategic leadership, governance, and own delivery for a complex, multi-workstream ERP transformation program. The successful candidate will drive program execution, manage delivery risks, lead cross-functional collaboration, and ensure successful transition from planning through deployment, hypercare, and steady-state operations. This role partners closely with business stakeholders, technology leaders, systems integrators, and executive sponsors to deliver measurable business outcomes to deliver Ford Energy Digital strategy. The ideal candidate combines strong operational and supply chain expertise with proven change management and cross-functional leadership skills to elevate customer experience, drive efficiency, and deliver measurable business impact. Required Travel: Up to 50% of time flexibility for travel. What you'll do S4 Launch Delivery: • Own the integrated SAP S/4HANA migration program plan, critical path, milestones, dependencies, and overall delivery roadmap. • Lead program governance, PMO execution, stage gates, sprint reviews, executive reporting, RAID management, and decision forums. • Drive proactive risk, issue, dependency, and change management across multiple workstreams and stakeholder groups. • Manage Systems Integrator (SI) performance against scope, schedule, quality, and agreed delivery KPIs. • Establish and oversee quality gate governance, including entry and exit criteria for SIT, UAT, regression testing, mock cutovers, and production readiness. • Lead cutover planning, release readiness, hypercare execution, and transition to steady-state support operations. Business Process Management & Optimization: • Conduct in-depth analysis of current MP&L, Mfg, Procurement, Finance business processes, identifying inefficiencies, risks, and opportunities for improvement. • Design and implement future-state processes that align with SAP best practices and leverage new technological capabilities. • Establish and monitor key performance indicators (KPIs) to measure the effectiveness of new processes and systems. • Champion continuous improvement methodologies to drive ongoing operational excellence. Change Management & Stakeholder Engagement: • Develop and execute robust change management strategies to ensure smooth adoption of new systems and processes by end-users. • Partner with senior business and technology leaders to align program outcomes with strategic priorities and enterprise objectives. • Develop high-performing teams while fostering collaboration, continuous improvement, accountability, and operational excellence. Master Data Governance Process: • Establish the operating model: Design and roll out the enterprise-wide MDM governance framework, business rules, and lifecycle policies from the ground up. • Data Governance Council: Establish, facilitate, and lead cross-functional councils to drive consensus on data standards, resolve ownership disputes, and align business unit policies. • Embed data stewardship: Recruit, coach, and activate a distributed network of business data stewards across manufacturing, sales, and supply chain functions. You'll have • Bachelor's degree in Engineering, Supply Chain Management, Operations, Business Administration, or a related field (Master's degree preferred). • 8+ years of experience in SAP program management, ERP delivery leadership, or large-scale enterprise transformation initiatives • Proven leadership of multi-workstream SAP transformation programs within complex enterprise environments & integrations - S4 HANA, EWM, YL, Sales Force, etc • Demonstrated expertise in program governance, PMO leadership, risk management, dependency management, and executive reporting. • Experience managing global System Integrators, vendors, contracts, and delivery performance metrics. • Strong stakeholder management skills with the ability to influence senior executives and cross-functional leaders. Even better, you'll have • Experience leading large-scale ERP modernization programs within industrial manufacturing, distribution, supply chain, or highly regulated industries. • Knowledge of SAP Activate methodology, Agile delivery practices, and enterprise release management frameworks. • Experience overseeing SIT, UAT, regression testing, deployment readiness, and cutover execution. • Financial management experience, including program budgeting, forecasting, investment planning, and value realization. • Experience leading organizational change management and business adoption activities. • Familiarity with cloud transformation, SAP ecosystem solutions, enterprise architecture, and integrated business processes. • Advanced communication and executive presentation skills. • SAP certifications preferred. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder or all of the above? No matter what you choose, we offer a work-life that works for you, including: • Immediate medical, dental, vision, and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time. This position is leadership level 5 and ranges from $141,700-$268,300. Final determination of salary grade will be based on the candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. For more information on salary and benefits, click here: Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-. Company: As Ford establishes a wholly owned subsidiary focused on Battery Energy Storage Systems, this role will initially be employed by Ford and is expected to transition to the subsidiary within one year.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Lead, Electro-Optical (EO) Systems Engineer : Sign-on bonus ($30K max) Job Code: 44404 Job Location: Wilmington, MA Job Schedule: 9/80 (Every other Friday off!) Relocation: Relocation assistance is available to qualified applicants Sign-On Bonus: A sign-on bonus of up to $30K may be included as part of an offer package for this level Job Description: During its 120-year history, L3Harris has transformed communications and information technology. L3Harris is a proven leader in tactical communications, geospatial systems and services, air traffic management, environmental solutions, avionics and electronic warfare, and space and intelligence. From ocean to orbit and everywhere in between, we provide mission-critical solutions to connect, inform and protect the world. On the L3Harris team, your job is to secure the world. We don't work here just for the advanced technology and equipment: we work here because we know what - and who - we're protecting! From families to the intelligence community, and from our climate to our men and women in uniform - we're making the world a safer place! L3Harris Space Superiority group has an opening for a Lead, Systems Engineer to join our team of qualified, diverse individuals. This position will be in Wilmington, MA. The individual will work in a fast-paced environment significantly diverse assignments and a collaborative team setting. The L3Harris AgileEO Systems Engineering department is seeking a systems engineer to join our team and support one of our newer programs. AgileEO specializes in space-based, small aperture visible and IR telescopes with integrated electromechanical devices used for motion and focus control. The successful candidate will support the program technical leads (Lead or Chief Systems Engineer, IPT Lead) by performing technical analysis, managing specifications, and generating design review and technical documents. Additional responsibilities include supporting the test and design verification, requirements sell off, end item data package (EIDP) generation efforts. Essential Functions: Coordinate with program leadership to develop a technical plan and path forward for program execution. System Design and Integration: Develop and integrate advanced electro-optical systems for space-based applications, ensuring compliance with all relevant specifications and mission requirements. Technical Leadership: Provide technical leadership and guidance in the areas of systems engineering, including architecture development, requirements analysis, and verification and validation (V&V). Requirements Management: Define, manage, and maintain system and sub-system level requirements, ensuring traceability and compliance throughout the project lifecycle. Modeling and Simulation: Conduct modeling and simulation activities to predict system performance and behavior under various operational scenarios. Project Execution: Lead and coordinate multidisciplinary engineering teams throughout the project lifecycle, from conceptual design to final system delivery and operation. Documentation and Reporting: Generate and maintain detailed technical documentation, including system specifications, design descriptions, test plans, and test reports. Customer Requirements: Translate the voice of the customer into system level requirements and evaluate alternative solutions to establish preliminary system designs. Trade Studies: Develop and evaluate trade studies for accuracy and completeness to support decision-making processes. Identify and solve problems using logical engineering thought processes. Stakeholder Communication: Communicate effectively with internal and external stakeholders, including subcontractors and U.S. Government customers, to ensure alignment and project success. Standards Compliance: Ensure all engineering activities adhere to industry standards, regulatory requirements, and best practices. Collaboration: Work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals. Training and Mentoring: Provide training and mentorship to junior engineers, fostering their development and growth within the team. Candidate will need to obtain a DOD Secret security clearance Qualifications: Bachelor's degree in Engineering, Physics, or other related scientific discipline and 9 years of relevant space-based EO/IR systems engineering work experience. A graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience. Experience as a Control Account Manager (CAM) and Integrated Product Team Lead (IPTL) is required 4+ years experience in electro-optics, including experience with optical design, sensors, detectors, and imaging systems 4+ years experience working with engineering and simulation software tools, such as MATLAB Preferred Additional Skills: Holds an active Secret or Top Secret/SCI clearance Demonstrated experience with space systems engineering, including knowledge of space environments, satellite systems, and space mission design Experience in leading technical teams, managing projects, and coordinating cross-functional engineering activities Relevant professional certifications, such as INCOSE Systems Engineering Professional (SEP) certification, are a plus Proficient in Model Based Systems Engineering (MBSE) tools such as DOORs, CAMEO, CREO, JIRA and SysML Excellent verbal and written communication skills, with the ability to clearly convey complex technical information to diverse audiences Strong analytical and problem-solving abilities, with a proven track record of tackling complex engineering challenges Ability to work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $127,500.00 - $236,500.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
10/26/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Lead, Electro-Optical (EO) Systems Engineer : Sign-on bonus ($30K max) Job Code: 44404 Job Location: Wilmington, MA Job Schedule: 9/80 (Every other Friday off!) Relocation: Relocation assistance is available to qualified applicants Sign-On Bonus: A sign-on bonus of up to $30K may be included as part of an offer package for this level Job Description: During its 120-year history, L3Harris has transformed communications and information technology. L3Harris is a proven leader in tactical communications, geospatial systems and services, air traffic management, environmental solutions, avionics and electronic warfare, and space and intelligence. From ocean to orbit and everywhere in between, we provide mission-critical solutions to connect, inform and protect the world. On the L3Harris team, your job is to secure the world. We don't work here just for the advanced technology and equipment: we work here because we know what - and who - we're protecting! From families to the intelligence community, and from our climate to our men and women in uniform - we're making the world a safer place! L3Harris Space Superiority group has an opening for a Lead, Systems Engineer to join our team of qualified, diverse individuals. This position will be in Wilmington, MA. The individual will work in a fast-paced environment significantly diverse assignments and a collaborative team setting. The L3Harris AgileEO Systems Engineering department is seeking a systems engineer to join our team and support one of our newer programs. AgileEO specializes in space-based, small aperture visible and IR telescopes with integrated electromechanical devices used for motion and focus control. The successful candidate will support the program technical leads (Lead or Chief Systems Engineer, IPT Lead) by performing technical analysis, managing specifications, and generating design review and technical documents. Additional responsibilities include supporting the test and design verification, requirements sell off, end item data package (EIDP) generation efforts. Essential Functions: Coordinate with program leadership to develop a technical plan and path forward for program execution. System Design and Integration: Develop and integrate advanced electro-optical systems for space-based applications, ensuring compliance with all relevant specifications and mission requirements. Technical Leadership: Provide technical leadership and guidance in the areas of systems engineering, including architecture development, requirements analysis, and verification and validation (V&V). Requirements Management: Define, manage, and maintain system and sub-system level requirements, ensuring traceability and compliance throughout the project lifecycle. Modeling and Simulation: Conduct modeling and simulation activities to predict system performance and behavior under various operational scenarios. Project Execution: Lead and coordinate multidisciplinary engineering teams throughout the project lifecycle, from conceptual design to final system delivery and operation. Documentation and Reporting: Generate and maintain detailed technical documentation, including system specifications, design descriptions, test plans, and test reports. Customer Requirements: Translate the voice of the customer into system level requirements and evaluate alternative solutions to establish preliminary system designs. Trade Studies: Develop and evaluate trade studies for accuracy and completeness to support decision-making processes. Identify and solve problems using logical engineering thought processes. Stakeholder Communication: Communicate effectively with internal and external stakeholders, including subcontractors and U.S. Government customers, to ensure alignment and project success. Standards Compliance: Ensure all engineering activities adhere to industry standards, regulatory requirements, and best practices. Collaboration: Work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals. Training and Mentoring: Provide training and mentorship to junior engineers, fostering their development and growth within the team. Candidate will need to obtain a DOD Secret security clearance Qualifications: Bachelor's degree in Engineering, Physics, or other related scientific discipline and 9 years of relevant space-based EO/IR systems engineering work experience. A graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience. Experience as a Control Account Manager (CAM) and Integrated Product Team Lead (IPTL) is required 4+ years experience in electro-optics, including experience with optical design, sensors, detectors, and imaging systems 4+ years experience working with engineering and simulation software tools, such as MATLAB Preferred Additional Skills: Holds an active Secret or Top Secret/SCI clearance Demonstrated experience with space systems engineering, including knowledge of space environments, satellite systems, and space mission design Experience in leading technical teams, managing projects, and coordinating cross-functional engineering activities Relevant professional certifications, such as INCOSE Systems Engineering Professional (SEP) certification, are a plus Proficient in Model Based Systems Engineering (MBSE) tools such as DOORs, CAMEO, CREO, JIRA and SysML Excellent verbal and written communication skills, with the ability to clearly convey complex technical information to diverse audiences Strong analytical and problem-solving abilities, with a proven track record of tackling complex engineering challenges Ability to work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $127,500.00 - $236,500.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description Your Role The CoPilot Studio Solution Architect is a senior technical leader responsible for the end-to-end architecture, design, and delivery of agent and copilot solutions built on Microsoft CoPilot Studio across Invesco. This role defines the reference architectures, integration standards, and governance patterns for low-code AI agents that connect Microsoft 365 and core enterprise systems. The Architect partners with business and technology stakeholders to translate priority use cases into secure, scalable, production-grade copilot experiences aligned with Invesco's AI strategy, risk posture, and regulatory obligations. The role requires deep hands-on expertise across the Microsoft AI stack, a pragmatic delivery mindset, and the ability to translate emerging agentic capabilities into measurable business value. You Will Be Responsible For: Solution Architecture & Design Define and own the target architecture for CoPilot Studio agents at Invesco, including topic design, generative orchestration, knowledge sources, plugins, connectors, and handoff patterns to Microsoft 365 Copilot. Establish reference patterns for integrating CoPilot Studio with existing Invesco applications, infrastructure (including Cloud across Azure & AWS), and SaaS platforms. Lead architectural reviews, design-authority sign-off, and technical due diligence for new copilot use cases across the enterprise. Delivery & Engineering Leadership Partner with product owners, business analysts, and makers to translate business needs into agent designs, conversation flows, and grounded knowledge strategies. Oversee the hands-on build of priority copilots - authoring topics, prompts, plugins, and custom connectors - and coach engineering teams on best practice. Drive Application Lifecycle Management, source control, environment strategy, and CI/CD for CoPilot Studio solutions using Power Platform Pipelines and Azure DevOps / GitHub. Governance, Security & Responsible AI Define and enforce guardrails for CoPilot Studio - Data Loss Prevention policies, environment strategy, authentication (Entra ID, SSO, On-Behalf-Of flows), data residency, and content moderation. Embed Responsible AI principles - grounding, citations, evaluation, red-teaming, and human-in-the-loop - into every solution delivered. Ensure all copilots meet Invesco's information security, privacy, regulatory, and audit requirements. Business Partnership & Stakeholder Engagement Act as the trusted technical advisor to business sponsors, evangelizing both the capabilities and the realistic limits of CoPilot Studio and agentic AI. Build and run a CoPilot Studio centralized practice covering standards, templates, maker enablement, and a value-tracking framework. Operational Excellence Establish observability, telemetry, conversation analytics, and quality metrics for production agents. Contribute to the management of capacity, consumption, licensing (messages, AI Builder credits, premium connectors), and total cost of ownership across the CoPilot Studio estate. Align CoPilot Studio delivery with Invesco's modern delivery models and product-aligned engineering teams. The experiences you Bring Minimum 8+ years in solution architecture or senior engineering roles, with at least 2+ years hands-on with Microsoft CoPilot Studio (and/or predecessor Power Virtual Agents) delivering production agents. Deep, demonstrable expertise across the Microsoft Power Platform - Power Automate, Power Apps, Dataverse, and AI Builder - together with Microsoft 365 Copilot extensibility (declarative agents, API plugins, connectors, and the CoPilot Studio agent builder). Strong working knowledge of Azure AI services - Azure OpenAI, Azure AI Search (vector and hybrid retrieval), Azure AI Foundry, Document Intelligence, and Content Safety. Proven experience with conversational design, prompt engineering, retrieval-augmented generation (RAG), evaluation frameworks, and agent orchestration patterns, including multi-agent and Microsoft 365 Copilot handoff. Solid grounding in identity (Entra ID, OAuth 2.0, On-Behalf-Of flow), Microsoft Graph, SharePoint, and enterprise integration patterns (REST, Logic Apps, API Management). Experience operating within regulated environments - financial services preferred - including data classification, DLP, and audit controls. Demonstrated ability to lead architectural governance forums and mentor multi-disciplinary teams of professional developers and citizen makers. Experience with Power Platform CLI, and Power Platform Pipelines for end-to-end ALM. Relevant Microsoft certifications (e.g. AB-100, PL-600, PL-400, AI-102) would be a distinct advantage. Experience integrating CoPilot Studio with line-of-business platforms in asset management, wealth, or capital markets would be a distinct advantage. Architectural Thinking: Able to design coherent, scalable, and secure end-to-end solutions that span low-code, pro-code, AI, and enterprise integration layers. Technical Excellence: Superior hands-on knowledge of CoPilot Studio, Power Platform, and Azure AI; able to translate technical capabilities into clear business value. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
10/26/2026
Full time
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description Your Role The CoPilot Studio Solution Architect is a senior technical leader responsible for the end-to-end architecture, design, and delivery of agent and copilot solutions built on Microsoft CoPilot Studio across Invesco. This role defines the reference architectures, integration standards, and governance patterns for low-code AI agents that connect Microsoft 365 and core enterprise systems. The Architect partners with business and technology stakeholders to translate priority use cases into secure, scalable, production-grade copilot experiences aligned with Invesco's AI strategy, risk posture, and regulatory obligations. The role requires deep hands-on expertise across the Microsoft AI stack, a pragmatic delivery mindset, and the ability to translate emerging agentic capabilities into measurable business value. You Will Be Responsible For: Solution Architecture & Design Define and own the target architecture for CoPilot Studio agents at Invesco, including topic design, generative orchestration, knowledge sources, plugins, connectors, and handoff patterns to Microsoft 365 Copilot. Establish reference patterns for integrating CoPilot Studio with existing Invesco applications, infrastructure (including Cloud across Azure & AWS), and SaaS platforms. Lead architectural reviews, design-authority sign-off, and technical due diligence for new copilot use cases across the enterprise. Delivery & Engineering Leadership Partner with product owners, business analysts, and makers to translate business needs into agent designs, conversation flows, and grounded knowledge strategies. Oversee the hands-on build of priority copilots - authoring topics, prompts, plugins, and custom connectors - and coach engineering teams on best practice. Drive Application Lifecycle Management, source control, environment strategy, and CI/CD for CoPilot Studio solutions using Power Platform Pipelines and Azure DevOps / GitHub. Governance, Security & Responsible AI Define and enforce guardrails for CoPilot Studio - Data Loss Prevention policies, environment strategy, authentication (Entra ID, SSO, On-Behalf-Of flows), data residency, and content moderation. Embed Responsible AI principles - grounding, citations, evaluation, red-teaming, and human-in-the-loop - into every solution delivered. Ensure all copilots meet Invesco's information security, privacy, regulatory, and audit requirements. Business Partnership & Stakeholder Engagement Act as the trusted technical advisor to business sponsors, evangelizing both the capabilities and the realistic limits of CoPilot Studio and agentic AI. Build and run a CoPilot Studio centralized practice covering standards, templates, maker enablement, and a value-tracking framework. Operational Excellence Establish observability, telemetry, conversation analytics, and quality metrics for production agents. Contribute to the management of capacity, consumption, licensing (messages, AI Builder credits, premium connectors), and total cost of ownership across the CoPilot Studio estate. Align CoPilot Studio delivery with Invesco's modern delivery models and product-aligned engineering teams. The experiences you Bring Minimum 8+ years in solution architecture or senior engineering roles, with at least 2+ years hands-on with Microsoft CoPilot Studio (and/or predecessor Power Virtual Agents) delivering production agents. Deep, demonstrable expertise across the Microsoft Power Platform - Power Automate, Power Apps, Dataverse, and AI Builder - together with Microsoft 365 Copilot extensibility (declarative agents, API plugins, connectors, and the CoPilot Studio agent builder). Strong working knowledge of Azure AI services - Azure OpenAI, Azure AI Search (vector and hybrid retrieval), Azure AI Foundry, Document Intelligence, and Content Safety. Proven experience with conversational design, prompt engineering, retrieval-augmented generation (RAG), evaluation frameworks, and agent orchestration patterns, including multi-agent and Microsoft 365 Copilot handoff. Solid grounding in identity (Entra ID, OAuth 2.0, On-Behalf-Of flow), Microsoft Graph, SharePoint, and enterprise integration patterns (REST, Logic Apps, API Management). Experience operating within regulated environments - financial services preferred - including data classification, DLP, and audit controls. Demonstrated ability to lead architectural governance forums and mentor multi-disciplinary teams of professional developers and citizen makers. Experience with Power Platform CLI, and Power Platform Pipelines for end-to-end ALM. Relevant Microsoft certifications (e.g. AB-100, PL-600, PL-400, AI-102) would be a distinct advantage. Experience integrating CoPilot Studio with line-of-business platforms in asset management, wealth, or capital markets would be a distinct advantage. Architectural Thinking: Able to design coherent, scalable, and secure end-to-end solutions that span low-code, pro-code, AI, and enterprise integration layers. Technical Excellence: Superior hands-on knowledge of CoPilot Studio, Power Platform, and Azure AI; able to translate technical capabilities into clear business value. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of industrial controls and automation experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. PREFERRED QUALIFICATIONS - Master's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or MS degree - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 111 100.00 USD annually
10/26/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of industrial controls and automation experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. PREFERRED QUALIFICATIONS - Master's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or MS degree - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 111 100.00 USD annually
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. This position is for full-time, onsite employment at the Family Dollar Chesapeake Store Support Center Summary of Position (Job Purpose) This is an exciting opportunity to join the Data & Analytics Delivery Organization at Family Dollar, where our enterprise is undergoing a major transformation to become a more data-driven organization. Insights from our rapidly growing data environment are fueling critical decisions that shape our customer experience, operational efficiency, and strategic growth. We are seeking a skilled Business Analyst, Enterprise Data & Analytics who is passionate about building scalable data & BI solutions and lives and breathes data. This role collaborates closely with business partners, subject matter experts and engineers to define goals, translate needs into requirements, and deliver features that power analytics and reporting across the enterprise. You will support teams across Digital Marketing, Merchandising, Data Science, Supply Chain, eCommerce, Finance, and Stores by delivering analytics solutions, metrics, dashboards, and data capabilities. The Business Analyst must be highly collaborative, organized, analytical, and an excellent communicator and problem solver. Principal Duties and Responsibilities Partners with Director and Engineering Managers on the development and execution of enterprise data product strategy. Develops clear requirements across business domains by collaborating with Business, Analytics, and Executive teams. Builds and owns a portfolio of data products-including dashboards, KPIs, semantic data layers, and self-service analytics tools-for internal and external stakeholders. Partners with stakeholders to define the UX requirements and user journeys. Works with Analytics partners to design prototypes for metrics, dashboards, and analytical experiences. Partners with Engineering Managers to manage scrum teams by setting priorities, defining epics and stories, and communicating a clear product vision. Translates complex analyses and ambiguous business needs into simple, actionable requirements and clear presentations. Conducts regular and ad hoc reporting, monitors KPIs, and measures product adoption, performance, and ROI. Builds strong cross-functional relationships to ensure alignment across business and technical teams. Maintains knowledge of industry trends, emerging data technologies, and competitive analytics capabilities to identify product improvements and innovation opportunities. Partners with Data Engineering and Governance to ensure data quality, lineage, definitions, and reliability meet enterprise standards. Drives user research, feedback sessions, and change management efforts to improve product usability and adoption. Creates clear documentation including PRDs, user stories, acceptance criteria, release notes, and user guides. Minimum Requirements/Qualifications Bachelor's degree in Business, Information Technology, Analytics, or related field. 3+ years of experience in product management, data analytics, business intelligence, or related functions. 3+ years of hands-on experience with analytics, data, or visualization tools. Excellent analytical and critical-thinking skills with the ability to build business cases, measure impact, and present results to senior leadership. Strong relationship-building, negotiation, and communication skills with a proven ability to influence without authority. High attention to detail with the ability to manage multiple priorities, collaborate across teams, and operate effectively in a fast-paced, changing environment. Strong proficiency in SQL (BigQuery preferred) and BI tools such as MicroStrategy, Tableau, or Power BI. Exceptional verbal and written communication skills, including executive presentations. Familiarity with Agile methodologies and experience writing epics, user stories, and acceptance criteria. Understanding of data modeling concepts, ETL/ELT pipelines, data quality, and semantic layers is a plus. Experience with data governance, KPI definition, product success metrics, or self-service analytics is a strong advantage. Experience in retail, supply chain, or eCommerce is helpful but not required. This is not to be considered a complete list of job duties, as they may be amended or added to as needed. Projected Salary Range: $91000-$102,250 Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 Supply Chain Support Family Dollar
10/26/2026
Full time
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. This position is for full-time, onsite employment at the Family Dollar Chesapeake Store Support Center Summary of Position (Job Purpose) This is an exciting opportunity to join the Data & Analytics Delivery Organization at Family Dollar, where our enterprise is undergoing a major transformation to become a more data-driven organization. Insights from our rapidly growing data environment are fueling critical decisions that shape our customer experience, operational efficiency, and strategic growth. We are seeking a skilled Business Analyst, Enterprise Data & Analytics who is passionate about building scalable data & BI solutions and lives and breathes data. This role collaborates closely with business partners, subject matter experts and engineers to define goals, translate needs into requirements, and deliver features that power analytics and reporting across the enterprise. You will support teams across Digital Marketing, Merchandising, Data Science, Supply Chain, eCommerce, Finance, and Stores by delivering analytics solutions, metrics, dashboards, and data capabilities. The Business Analyst must be highly collaborative, organized, analytical, and an excellent communicator and problem solver. Principal Duties and Responsibilities Partners with Director and Engineering Managers on the development and execution of enterprise data product strategy. Develops clear requirements across business domains by collaborating with Business, Analytics, and Executive teams. Builds and owns a portfolio of data products-including dashboards, KPIs, semantic data layers, and self-service analytics tools-for internal and external stakeholders. Partners with stakeholders to define the UX requirements and user journeys. Works with Analytics partners to design prototypes for metrics, dashboards, and analytical experiences. Partners with Engineering Managers to manage scrum teams by setting priorities, defining epics and stories, and communicating a clear product vision. Translates complex analyses and ambiguous business needs into simple, actionable requirements and clear presentations. Conducts regular and ad hoc reporting, monitors KPIs, and measures product adoption, performance, and ROI. Builds strong cross-functional relationships to ensure alignment across business and technical teams. Maintains knowledge of industry trends, emerging data technologies, and competitive analytics capabilities to identify product improvements and innovation opportunities. Partners with Data Engineering and Governance to ensure data quality, lineage, definitions, and reliability meet enterprise standards. Drives user research, feedback sessions, and change management efforts to improve product usability and adoption. Creates clear documentation including PRDs, user stories, acceptance criteria, release notes, and user guides. Minimum Requirements/Qualifications Bachelor's degree in Business, Information Technology, Analytics, or related field. 3+ years of experience in product management, data analytics, business intelligence, or related functions. 3+ years of hands-on experience with analytics, data, or visualization tools. Excellent analytical and critical-thinking skills with the ability to build business cases, measure impact, and present results to senior leadership. Strong relationship-building, negotiation, and communication skills with a proven ability to influence without authority. High attention to detail with the ability to manage multiple priorities, collaborate across teams, and operate effectively in a fast-paced, changing environment. Strong proficiency in SQL (BigQuery preferred) and BI tools such as MicroStrategy, Tableau, or Power BI. Exceptional verbal and written communication skills, including executive presentations. Familiarity with Agile methodologies and experience writing epics, user stories, and acceptance criteria. Understanding of data modeling concepts, ETL/ELT pipelines, data quality, and semantic layers is a plus. Experience with data governance, KPI definition, product success metrics, or self-service analytics is a strong advantage. Experience in retail, supply chain, or eCommerce is helpful but not required. This is not to be considered a complete list of job duties, as they may be amended or added to as needed. Projected Salary Range: $91000-$102,250 Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 Supply Chain Support Family Dollar
