Program Manager

Position: Program Manager Location: If in Dallas, TX or Bothell, WA, hybrid 3 days/in office. REMOTE workers will also be considered from any other U.S. location. Duration: 3 Years 180484 Pay Range: $60/hr to $65/hr WORK HOURS: Depends on location/time zone; core hours of 10a-4p CT must be covered, but hours will be set prior to job offer. TOP 5 SKILLS REQUIRED: o bachelor's degree in marketing, advertising, business, or related field; 5+ years' experience with account management, preferably within an agency or marketing services environment. o A polished, executive presence with the ability to inspire confidence internally and externally; resourceful self-starter who is organized, customer- and results-driven, collaborative, strategic, and flexible. o Effective communicator and proactive "driver" developing high-quality relationships across the client organization; problem-solver who addresses challenges during campaign execution, offers quick and effective solutions, and effectively escalates when necessary. Experience with Workfront or similar project management system. Problem-solver who addresses challenges during campaign execution, offers quick and effective solutions, and effectively escalates when necessary. Experience with Workfront or similar project management system. o Strong understanding of web and app channels, platforms, and marketing automation tools. o Proficient in Microsoft Office Suite and SharePoint; experience with Workfront or similar project management system. Client partner (digital business team) The client partner is a front-of-house role serving as the primary liaison between the client (digital business team) and the studio, ensuring effective delivery of their assigned web and app customer programs and campaigns. This person owns and manages AT&T marketer relationships and ensures projects are executed on time, within budget and scope, and to the highest quality standards. This is a high-accountability role for a self-starter who thrives in deadline-driven environments, can manage ambiguity with ease, and confidently manages up, across, and through teams to deliver results. Primary responsibilities • Success definition: Responsible for overall digital marketer satisfaction, building and maintaining strong, long-term partnerships with the ability to provide clear communication of project goals, timelines, and updates. • Digital workflow leadership: Support web and mobile app production workflows, aligning deliverables to client objectives and business outcomes. • Workflow tools oversight: Bring a working knowledge of Workfront and Figma to oversee teams using these tools, ensuring effective integration of creative and operational workflows. • Team leadership: Support across creative, digital production, and cross-functional teams. • Motivate and inspire teams to consistently deliver superior solutions that meet or exceed marketer goals and expectations. • Executive communication: Manage up to the head of the studio, delivering concise, clear progress updates and recommendations. Lead day-to-day marketer status meetings and own follow-ups, notes, etc. • Account management: Manage scope of work and tracking with finance manager. Flag and escalate blockers to studio leadership. Core requirements & competencies • Bachelor's degree in marketing, advertising, business, or related field. • Five+ years' experience with account management, preferably within an agency or marketing services environment. • A polished, executive presence with the ability to inspire confidence internally and externally. • Resourceful self-starter who is organized, customer- and results-driven, collaborative, strategic, and flexible. • Effective communicator and proactive "driver" developing high-quality relationships across the client organization. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at