Constellation Energy seeks a Sr. Services Analyst to drive data-driven insights that enhance our energy services and customer experience. In this role, you will analyze energy usage, pricing, and service performance, build reports and dashboards, and support forecasting for key portfolios. You will collaborate closely with operations, sales, and finance to improve service delivery, support sustainability initiatives, and optimize customer outcomes. Ideal candidates bring strong data analysis skills, energy or utilities experience, and a passion for innovation and environmental impact.
Responsibilities
- Analyze energy services performance and customer usage data to identify trends, risks, and optimization opportunities
- Develop reports, dashboards, and forecasts to support pricing, contracts, and portfolio management
- Support implementation and enhancement of energy service solutions, tools, and processes
- Collaborate with operations, sales, and finance to improve service delivery and customer outcomes
- Ensure data accuracy, regulatory compliance, and alignment with internal quality standards
- Provide analytical support for sustainability and carbon-reduction initiatives
- Document methods, maintain datasets, and contribute to continuous process improvement
Required Skills
- Data analysis
- Energy/utility market analysis
- SQL or similar query language
- Excel/Spreadsheet modeling
- Business intelligence/reporting tools
- Financial and pricing analysis
- Forecasting and demand modeling
- Data visualization
- Requirements gathering and documentation
- Regulatory and compliance awareness