Optima Medical AZ seeks an eClinicalWorks Specialist to support our primary care clinics across Arizona. In this role, you will configure and optimize eClinicalWorks, build templates, and streamline clinical and front-office workflows to enhance patient-centered care. You'll train providers and staff, troubleshoot EHR issues, and support quality and population health reporting. Working closely with clinical and operations leaders, you'll help improve documentation, efficiency, and data accuracy in a collaborative, growth-focused environment with opportunities to advance into lead or management roles.
Responsibilities
- Configure, maintain, and optimize e
- Clinical
- Works to support clinical and front-office workflows.
- Build and update templates, order sets, and documentation tools aligned with primary care best practices.
- Train providers and staff on e
- Clinical
- Works functionality, workflows, and new features.
- Troubleshoot EHR issues, coordinate resolutions, and document system changes.
- Support quality, population health, and operational reporting using e
- Clinical
- Works data.
- Collaborate with clinical and operations leaders to identify and implement workflow improvements.
- Ensure data integrity, accuracy, and compliance with HIPAA and organizational policies.
- Assist with upgrades, new module implementations, and change management activities.
Required Skills
- e
- Clinical
- Works configuration and template build
- EHR user training and go-live support
- Workflow analysis and optimization
- Clinical documentation standards
- Report building and data extraction
- Issue troubleshooting and ticket management
- Healthcare regulatory and quality reporting knowledge
- Change management in clinical settings
- Data integrity and validation
- Microsoft Office (Excel, Word, PowerPoint)