IT Asset & Configuration Manager (Tier 2?3)

CyberLinx Solutions is seeking an experienced IT Asset & Configuration Manager (Tier 2-3) to oversee the lifecycle, tracking, and governance of IT assets and configuration items. This role ensures accurate asset management, supports change management, and enables IT teams to maintain a reliable, compliant, and optimized IT environment.

Key Responsibilities

• Maintain a centralized IT asset inventory, including hardware, software, cloud subscriptions, and licenses
• Track and manage IT assets across their lifecycle: procurement, deployment, usage, maintenance, and retirement
• Maintain an accurate Configuration Management Database (CMDB) and ensure it aligns with ITIL practices
• Collaborate with IT operations, security, and procurement teams to enforce asset policies and compliance
• Support software license management, audits, and optimization of software usage
• Facilitate configuration and change management processes to ensure accurate system and network documentation
• Provide reporting and metrics on asset utilization, costs, and lifecycle trends
• Investigate discrepancies and provide recommendations for process improvements
• Serve as Tier 2-3 escalation for asset and configuration-related issues