Job Description Job Description
Qualification Standards
Education & Experience:
- High School diploma or equivalent preferred
- Previous customer service& hotel experience preferred
- At least 3 years of progressive experience in a related field
- Previous supervisory experience preferred
- At least 3 years practical experience in one or more of the technical trades (HVAC, Refrigeration, Plumbing, Electrical, etc.)
- Previous experience with budgeting helpful
- Any license the property may require
Tools & Equipment:
- Computer, projector, copier, fax machine, scanner, other office equipment, telephone
- 2 Way radios, surveillance TVs
- Hand and power tools, electrical test equipment, refrigeration equipment, plumbing equipment, welding equipment, audio-visual equipment, pipe cutting equipment, telephone, office equipment, computer/computerized monitoring systems
Work Environment:
- Under variable temperature conditions
- Under variable noise levels
- Around chemicals, fumes and or odor hazards
- Around dust and or mite hazards
Physical Requirements:
- Long hours sometimes required
- Must be able to stand and/or walk for lengthy periods of time as the property is patrolled and guarded.
- Must be able to climb stairs, descend stairs
- Must be able to move quickly and agilely if a situation requiring quick assistance arises
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
- Ability to bend, stretch, twist or reach with your body and arms
- Ability to work under variable temperatures and noise levels
- Near Vision - The ability to see details at close range
Mental Requirements:
- Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
- Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
- Mathematical Reasoning - Must be able to work with and understand financial information and data, and basic arithmetic functions
Other abilities, skills, knowledge:
- Refrigeration, electrical and plumbing skills, boiler operation and maintenance skills, water treatment and chiller operation knowledge
- Must have a valid driver's license
- Working knowledge of all legal issues in compliance with CFC/EPA/ADA/IAQ/OSHA
- Knowledge of energy management an asset
Duties & Functions
Essential:
- Approach all encounters with guests and employees in a friendly, service oriented manner
- Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel
- Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working
- Comply at all times with New Castle standards and regulations to encourage safe and efficient hotel operations
- Supervise and train all Engineering staff
- Coordinate all Engineering staff scheduling
- Assist in creating and adhering to annual budget for the department
- Assist in developing and implementing plans to keep property, equipment, and grounds in an acceptable state of repair
- Assist in creating and implementing preventive maintenance program for all hotel equipment