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Associate Care Navigator - REMOTE
Southern Scripts Dallas, Texas
Associate Care Navigator - REMOTE Roles and Responsibilities The Associate Care Navigator will conduct case management on behalf of the client and Southern Scripts ensuring specialty drug spend trend management savings in accordance with client agreement. This position will solution for lowest cost drug while working in a high touch member centric manner, establishing a member relationship as a single point of contact. The Associate Care Navigator will provide targeted, personalized service based on a holistic view of the member, benefits, health information, and engagement. This may include site of service transitions and all other RxCompass component saving methods. This may include both medical and PBM claims. Member engagement would include telephone, written correspondence, fax, or app. Member engagements are typically non-routine and may require deviation from standard screens, scripts, and procedures to engage, consult, and educate members and providers by delivering individualized programs based upon the member's unique needs and preferences. Key areas of focus include, but not be limited to: Utilizes resources to assist members in understanding components of Southern Scripts products including claims, accumulators, usage, balances, and cost sharing. Support the success of Southern Scripts and our clients through the development, presentation, and implementation of member-centric solutions that drive down the cost of specialty medications, while maintaining a positive member experience. Supports department and client requirements in the meeting of turnaround times by working as needed to ensure all referrals are handled with a focus on a timely specialty drug service solution. Provides support in meeting client expectations regarding efficiency, service levels, privacy maintenance, and quality of decision-making. Responsible for maintaining compliance with ERISA, HIPAA, and client specific requirements. Works as part of the team to meet business unit objectives. Expects and accepts work in an environment where change agility is fundamental to success. Ability to deal with a diverse customer base in a friendly manner, including medical and pharmacy office providers, hospitals, members, home infusion providers and other vendors inclusive of our drug cost saving efforts. Must display empathy and effective listening skills to deliver successful cost savings transitions of care. The ability to balance compassion, integrity, discretion, and sound judgement, with a strong desire to achieve and exceed expected metric. A proven background in medical/pharmacy benefits, particularly as these relate to specialty medications. Respect work rules and procedures. Acts as an advocate for change. Abide by all obligations under HIPAA related to Protected Health Information (PHI). If a HIPAA violation is discovered, whether individually or by another, you must report the violation to the Compliance Officer and/or Human Resources. Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company. Flexibility to understand, appreciate and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Supervisory Responsibility None Position Type and Expected Hours of Work Full-time, hourly/non-exempt position. Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of 8:00AM to 5:00PM CT. We cover clients from West to East Coast, work times must be adjusted to cover meetings in all time zones. Ability to work extended hours, weekends and holidays pursuant with industry demands, although this would not be typical. Travel This position could require overnight travel from remote location. Required Education and Experience High School degree, some college preferred or equivalent experience. 1-2 years' experience with member engagement with PBM and Medical background. 1-2 years' Specialty Pharmacy or PBM experience. 1-2 years' CRM platform experience. 1-2 years' experience collaborating with Clinical, Prior Authorization, sales, account management, senior executive, and various external client facing relationships. RxCompass, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, RxCompass, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. RxCompass, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of RxCompass, LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/D/V PI10771e53e2d6-4523
09/25/2026
Full time
Associate Care Navigator - REMOTE Roles and Responsibilities The Associate Care Navigator will conduct case management on behalf of the client and Southern Scripts ensuring specialty drug spend trend management savings in accordance with client agreement. This position will solution for lowest cost drug while working in a high touch member centric manner, establishing a member relationship as a single point of contact. The Associate Care Navigator will provide targeted, personalized service based on a holistic view of the member, benefits, health information, and engagement. This may include site of service transitions and all other RxCompass component saving methods. This may include both medical and PBM claims. Member engagement would include telephone, written correspondence, fax, or app. Member engagements are typically non-routine and may require deviation from standard screens, scripts, and procedures to engage, consult, and educate members and providers by delivering individualized programs based upon the member's unique needs and preferences. Key areas of focus include, but not be limited to: Utilizes resources to assist members in understanding components of Southern Scripts products including claims, accumulators, usage, balances, and cost sharing. Support the success of Southern Scripts and our clients through the development, presentation, and implementation of member-centric solutions that drive down the cost of specialty medications, while maintaining a positive member experience. Supports department and client requirements in the meeting of turnaround times by working as needed to ensure all referrals are handled with a focus on a timely specialty drug service solution. Provides support in meeting client expectations regarding efficiency, service levels, privacy maintenance, and quality of decision-making. Responsible for maintaining compliance with ERISA, HIPAA, and client specific requirements. Works as part of the team to meet business unit objectives. Expects and accepts work in an environment where change agility is fundamental to success. Ability to deal with a diverse customer base in a friendly manner, including medical and pharmacy office providers, hospitals, members, home infusion providers and other vendors inclusive of our drug cost saving efforts. Must display empathy and effective listening skills to deliver successful cost savings transitions of care. The ability to balance compassion, integrity, discretion, and sound judgement, with a strong desire to achieve and exceed expected metric. A proven background in medical/pharmacy benefits, particularly as these relate to specialty medications. Respect work rules and procedures. Acts as an advocate for change. Abide by all obligations under HIPAA related to Protected Health Information (PHI). If a HIPAA violation is discovered, whether individually or by another, you must report the violation to the Compliance Officer and/or Human Resources. Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company. Flexibility to understand, appreciate and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Supervisory Responsibility None Position Type and Expected Hours of Work Full-time, hourly/non-exempt position. Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of 8:00AM to 5:00PM CT. We cover clients from West to East Coast, work times must be adjusted to cover meetings in all time zones. Ability to work extended hours, weekends and holidays pursuant with industry demands, although this would not be typical. Travel This position could require overnight travel from remote location. Required Education and Experience High School degree, some college preferred or equivalent experience. 1-2 years' experience with member engagement with PBM and Medical background. 1-2 years' Specialty Pharmacy or PBM experience. 1-2 years' CRM platform experience. 1-2 years' experience collaborating with Clinical, Prior Authorization, sales, account management, senior executive, and various external client facing relationships. RxCompass, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, RxCompass, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. RxCompass, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of RxCompass, LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/D/V PI10771e53e2d6-4523
Assistant Project Manager - Mill Creek
Prairie Band, LLC Holton, Kansas
Description: Position Title: Assistant Project Manager - Mill Creek Job Classification: Full-Time Work Schedule: Monday-Friday, 8 - 5 pm Reporting Relationship: Project Manager - Mill Creek Location: Onsite/ Holton KS office Description: The Assistant Project Manager assists the Project Manager with the planning, scheduling and coordinating of all phases of a project. This includes subcontractor relations, cost accounting and billing procedures, procurement, and liaison with owners, architects, subcontractors, and suppliers. Must be well versed using Microsoft Office Suite (Excel, Word, Power Point, Outlook, and Access) and scheduling software (Primavera and/or MS Project). Experience with Federal contracting is highly desired. Responsibilities: •Collaboration with appropriate team members, • Effectively facilitates team and client meetings • Proactively communicates regular status with the Project Team • Effectively communicates relevant project information to Project Manager and other key players • Complies with and helps to enforce standard policies and procedures • Manages daily operational aspects of a project, scope and client interaction • Track and report on project milestones, deliverables, resource parameters, and budget • Serve as the point for system changes, enhancements subsequent to project implementation, and ensure changes are tracked • Identifies necessary resources to complete projects and communicates with • Capable of managing several projects at one time • Follows up with clients on a daily/weekly basis until problem is resolved • Other duties as assigned. Requirements: A bachelor's degree in construction management, Engineering, Architectural or related field preferred Demonstrated experience in estimating and managing self-performed work activities and subcontracted work Must possess knowledge of standard commercial construction practices. Experienced with Microsoft Project, or other scheduling software. Ability to read plans. Minimum 2 years construction work experience preferred but not required Must be able to pass a federal background check and be a US citizen. Additional Duties: Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor. Physical Demands: Physically mobile with reasonable accommodations. Ability to sit and stand for extended periods. Ability to read computer screens, email, and talk on the phone. Ability to bend, reach, kneel, twist, and grip items while working at assigned desk area. Ability to lift up to twenty-five (25) pounds. Tribal Preference Exercised: Prairie Band, LLC is subject to Title 22: Employment Code of the Prairie Band Potawatomi Nation. In accordance with Title 22, this position is designated as a TIER 2 position. Preference will be given to individuals to the extent required pursuant to Section 22-2- 4(8). PI786b7d2961ca-4109
09/25/2026
Full time
Description: Position Title: Assistant Project Manager - Mill Creek Job Classification: Full-Time Work Schedule: Monday-Friday, 8 - 5 pm Reporting Relationship: Project Manager - Mill Creek Location: Onsite/ Holton KS office Description: The Assistant Project Manager assists the Project Manager with the planning, scheduling and coordinating of all phases of a project. This includes subcontractor relations, cost accounting and billing procedures, procurement, and liaison with owners, architects, subcontractors, and suppliers. Must be well versed using Microsoft Office Suite (Excel, Word, Power Point, Outlook, and Access) and scheduling software (Primavera and/or MS Project). Experience with Federal contracting is highly desired. Responsibilities: •Collaboration with appropriate team members, • Effectively facilitates team and client meetings • Proactively communicates regular status with the Project Team • Effectively communicates relevant project information to Project Manager and other key players • Complies with and helps to enforce standard policies and procedures • Manages daily operational aspects of a project, scope and client interaction • Track and report on project milestones, deliverables, resource parameters, and budget • Serve as the point for system changes, enhancements subsequent to project implementation, and ensure changes are tracked • Identifies necessary resources to complete projects and communicates with • Capable of managing several projects at one time • Follows up with clients on a daily/weekly basis until problem is resolved • Other duties as assigned. Requirements: A bachelor's degree in construction management, Engineering, Architectural or related field preferred Demonstrated experience in estimating and managing self-performed work activities and subcontracted work Must possess knowledge of standard commercial construction practices. Experienced with Microsoft Project, or other scheduling software. Ability to read plans. Minimum 2 years construction work experience preferred but not required Must be able to pass a federal background check and be a US citizen. Additional Duties: Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor. Physical Demands: Physically mobile with reasonable accommodations. Ability to sit and stand for extended periods. Ability to read computer screens, email, and talk on the phone. Ability to bend, reach, kneel, twist, and grip items while working at assigned desk area. Ability to lift up to twenty-five (25) pounds. Tribal Preference Exercised: Prairie Band, LLC is subject to Title 22: Employment Code of the Prairie Band Potawatomi Nation. In accordance with Title 22, this position is designated as a TIER 2 position. Preference will be given to individuals to the extent required pursuant to Section 22-2- 4(8). PI786b7d2961ca-4109
Quality Supervisor
Evergen Alachua, Florida
Job DescriptionJob Description Location: Alachua, FL Annual Bonus Opportunity up to $8,000 Evergen is a global industry-leading contract development and manufacturing organization (CDMO) in regenerative medicine. As the only regenerative medicine company that offers a differentiated portfolio of allograft and xenograft biomaterials at scale, Evergen is headquartered in Alachua, FL, and has manufacturing facilities in West Lafayette, IN; Eden Prairie and Glencoe, MN; Neunkirchen, Germany; Glasgow, UK; and Marton, New Zealand. We are proud to be Great Place to Work Certified in 2026, reflecting our commitment to creating an exceptional employee experience and workplace culture. Evergen currently has full-time career opportunities available across multiple locations. Our comprehensive benefits package includes: Paid Time Off (PTO) 401(k) with up to a 6% company match Holiday pay Medical, dental, and vision insurance Short-term and long-term disability coverage Paid parental leave and much more! Read more about this change and Evergen's commitment to advancing regenerative medicine here: RESPONSIBILITIES Oversees daily Quality Control operations, ensuring timely review, inspection, and release activities while balancing customer commitments, departmental priorities, and business objectives Develops, monitors, and communicates area performance metrics, trends, and key performance indicators (KPIs) to drive accountability, operational visibility, and continuous improvement Responsible for effective resource planning by identifying capacity constraints, operational risks and future resource requirements to support projected increases in production volume and organization growth. Lead the development, implementation, and maintenance of Quality Control processes, procedures, systems, and workflows to improve efficiency, record keeping practices, and scalability. Supervises and encourages personnel through coaching, performance management, succession planning, training, and employee development Leads investigations related to quality events, nonconformances, and process deviations by facilitating root cause analysis and implementing effective corrective and preventive actions through cross-functional collaboration. Partners with Manufacturing, Quality Assurance, Engineering, Logistics, and other stakeholders to remove operational barriers, improve throughput, and optimize movement of product through the quality system. Pa Oversees personnel management including scheduling, staffing, PTO management, workload prioritization, and cross-training to ensure business continuity and promoting employee wellness Supports internal audits, regulatory inspections, customer audits, and compliance activities by ensuring records, documentation, and processes maintain inspection readiness Conducts regular team meetings, performance reviews, and operational planning sessions to align personnel with business objectives, department goals, and customer requirements Other duties as assigned REQUIREMENTS Education High School Diploma or equivalent Experience 3+ years of experience in quality in a regulated environment 2+ years of direct leadership or supervisory experience Certification N/A Skills Excellent verbal and written communication Microsoft Office Suite, intermediate Excel Proficient in Enterprise Resource Planning (ERP) software Process Improvement Methodologies Project Management Proficient in Quality Management System (QMS) software Aseptic Technique and Sterile Consciousness Recognizes variables that could affect test results Travel N/A SAFETY Physical Requirement Move or lift objects up to 25 pounds Frequent (>75%) stationary position (standing or sitting) while utilizing digital displays Frequent (>75%) fine manipulation using hands and fingers (typing, opening, writing, clicking, paper sorting, etc.) More about Evergen: Evergen provides customers across a diverse set of market segments with leading-edge expertise, scale, and flexibility across end-to-end services including design, development, regulatory support, verification and validation, manufacturing, and supply chain management. Evergen is rooted in a steadfast commitment to quality, integrity, and patient safety with a focus on five key values: Accountable: We own our actions and decisions. Agile: We embrace change to stay ahe
09/25/2026
Full time
Job DescriptionJob Description Location: Alachua, FL Annual Bonus Opportunity up to $8,000 Evergen is a global industry-leading contract development and manufacturing organization (CDMO) in regenerative medicine. As the only regenerative medicine company that offers a differentiated portfolio of allograft and xenograft biomaterials at scale, Evergen is headquartered in Alachua, FL, and has manufacturing facilities in West Lafayette, IN; Eden Prairie and Glencoe, MN; Neunkirchen, Germany; Glasgow, UK; and Marton, New Zealand. We are proud to be Great Place to Work Certified in 2026, reflecting our commitment to creating an exceptional employee experience and workplace culture. Evergen currently has full-time career opportunities available across multiple locations. Our comprehensive benefits package includes: Paid Time Off (PTO) 401(k) with up to a 6% company match Holiday pay Medical, dental, and vision insurance Short-term and long-term disability coverage Paid parental leave and much more! Read more about this change and Evergen's commitment to advancing regenerative medicine here: RESPONSIBILITIES Oversees daily Quality Control operations, ensuring timely review, inspection, and release activities while balancing customer commitments, departmental priorities, and business objectives Develops, monitors, and communicates area performance metrics, trends, and key performance indicators (KPIs) to drive accountability, operational visibility, and continuous improvement Responsible for effective resource planning by identifying capacity constraints, operational risks and future resource requirements to support projected increases in production volume and organization growth. Lead the development, implementation, and maintenance of Quality Control processes, procedures, systems, and workflows to improve efficiency, record keeping practices, and scalability. Supervises and encourages personnel through coaching, performance management, succession planning, training, and employee development Leads investigations related to quality events, nonconformances, and process deviations by facilitating root cause analysis and implementing effective corrective and preventive actions through cross-functional collaboration. Partners with Manufacturing, Quality Assurance, Engineering, Logistics, and other stakeholders to remove operational barriers, improve throughput, and optimize movement of product through the quality system. Pa Oversees personnel management including scheduling, staffing, PTO management, workload prioritization, and cross-training to ensure business continuity and promoting employee wellness Supports internal audits, regulatory inspections, customer audits, and compliance activities by ensuring records, documentation, and processes maintain inspection readiness Conducts regular team meetings, performance reviews, and operational planning sessions to align personnel with business objectives, department goals, and customer requirements Other duties as assigned REQUIREMENTS Education High School Diploma or equivalent Experience 3+ years of experience in quality in a regulated environment 2+ years of direct leadership or supervisory experience Certification N/A Skills Excellent verbal and written communication Microsoft Office Suite, intermediate Excel Proficient in Enterprise Resource Planning (ERP) software Process Improvement Methodologies Project Management Proficient in Quality Management System (QMS) software Aseptic Technique and Sterile Consciousness Recognizes variables that could affect test results Travel N/A SAFETY Physical Requirement Move or lift objects up to 25 pounds Frequent (>75%) stationary position (standing or sitting) while utilizing digital displays Frequent (>75%) fine manipulation using hands and fingers (typing, opening, writing, clicking, paper sorting, etc.) More about Evergen: Evergen provides customers across a diverse set of market segments with leading-edge expertise, scale, and flexibility across end-to-end services including design, development, regulatory support, verification and validation, manufacturing, and supply chain management. Evergen is rooted in a steadfast commitment to quality, integrity, and patient safety with a focus on five key values: Accountable: We own our actions and decisions. Agile: We embrace change to stay ahe
Quality Supervisor
Evergen Gainesville, Florida
Job DescriptionJob Description Location: Alachua, FL Annual Bonus Opportunity up to $8,000 Evergen is a global industry-leading contract development and manufacturing organization (CDMO) in regenerative medicine. As the only regenerative medicine company that offers a differentiated portfolio of allograft and xenograft biomaterials at scale, Evergen is headquartered in Alachua, FL, and has manufacturing facilities in West Lafayette, IN; Eden Prairie and Glencoe, MN; Neunkirchen, Germany; Glasgow, UK; and Marton, New Zealand. We are proud to be Great Place to Work Certified in 2026, reflecting our commitment to creating an exceptional employee experience and workplace culture. Evergen currently has full-time career opportunities available across multiple locations. Our comprehensive benefits package includes: Paid Time Off (PTO) 401(k) with up to a 6% company match Holiday pay Medical, dental, and vision insurance Short-term and long-term disability coverage Paid parental leave and much more! Read more about this change and Evergen's commitment to advancing regenerative medicine here: RESPONSIBILITIES Oversees daily Quality Control operations, ensuring timely review, inspection, and release activities while balancing customer commitments, departmental priorities, and business objectives Develops, monitors, and communicates area performance metrics, trends, and key performance indicators (KPIs) to drive accountability, operational visibility, and continuous improvement Responsible for effective resource planning by identifying capacity constraints, operational risks and future resource requirements to support projected increases in production volume and organization growth. Lead the development, implementation, and maintenance of Quality Control processes, procedures, systems, and workflows to improve efficiency, record keeping practices, and scalability. Supervises and encourages personnel through coaching, performance management, succession planning, training, and employee development Leads investigations related to quality events, nonconformances, and process deviations by facilitating root cause analysis and implementing effective corrective and preventive actions through cross-functional collaboration. Partners with Manufacturing, Quality Assurance, Engineering, Logistics, and other stakeholders to remove operational barriers, improve throughput, and optimize movement of product through the quality system. Pa Oversees personnel management including scheduling, staffing, PTO management, workload prioritization, and cross-training to ensure business continuity and promoting employee wellness Supports internal audits, regulatory inspections, customer audits, and compliance activities by ensuring records, documentation, and processes maintain inspection readiness Conducts regular team meetings, performance reviews, and operational planning sessions to align personnel with business objectives, department goals, and customer requirements Other duties as assigned REQUIREMENTS Education High School Diploma or equivalent Experience 3+ years of experience in quality in a regulated environment 2+ years of direct leadership or supervisory experience Certification N/A Skills Excellent verbal and written communication Microsoft Office Suite, intermediate Excel Proficient in Enterprise Resource Planning (ERP) software Process Improvement Methodologies Project Management Proficient in Quality Management System (QMS) software Aseptic Technique and Sterile Consciousness Recognizes variables that could affect test results Travel N/A SAFETY Physical Requirement Move or lift objects up to 25 pounds Frequent (>75%) stationary position (standing or sitting) while utilizing digital displays Frequent (>75%) fine manipulation using hands and fingers (typing, opening, writing, clicking, paper sorting, etc.) More about Evergen: Evergen provides customers across a diverse set of market segments with leading-edge expertise, scale, and flexibility across end-to-end services including design, development, regulatory support, verification and validation, manufacturing, and supply chain management. Evergen is rooted in a steadfast commitment to quality, integrity, and patient safety with a focus on five key values: Accountable: We own our actions and decisions. Agile: We embrace change to stay ahe
09/25/2026
Full time
Job DescriptionJob Description Location: Alachua, FL Annual Bonus Opportunity up to $8,000 Evergen is a global industry-leading contract development and manufacturing organization (CDMO) in regenerative medicine. As the only regenerative medicine company that offers a differentiated portfolio of allograft and xenograft biomaterials at scale, Evergen is headquartered in Alachua, FL, and has manufacturing facilities in West Lafayette, IN; Eden Prairie and Glencoe, MN; Neunkirchen, Germany; Glasgow, UK; and Marton, New Zealand. We are proud to be Great Place to Work Certified in 2026, reflecting our commitment to creating an exceptional employee experience and workplace culture. Evergen currently has full-time career opportunities available across multiple locations. Our comprehensive benefits package includes: Paid Time Off (PTO) 401(k) with up to a 6% company match Holiday pay Medical, dental, and vision insurance Short-term and long-term disability coverage Paid parental leave and much more! Read more about this change and Evergen's commitment to advancing regenerative medicine here: RESPONSIBILITIES Oversees daily Quality Control operations, ensuring timely review, inspection, and release activities while balancing customer commitments, departmental priorities, and business objectives Develops, monitors, and communicates area performance metrics, trends, and key performance indicators (KPIs) to drive accountability, operational visibility, and continuous improvement Responsible for effective resource planning by identifying capacity constraints, operational risks and future resource requirements to support projected increases in production volume and organization growth. Lead the development, implementation, and maintenance of Quality Control processes, procedures, systems, and workflows to improve efficiency, record keeping practices, and scalability. Supervises and encourages personnel through coaching, performance management, succession planning, training, and employee development Leads investigations related to quality events, nonconformances, and process deviations by facilitating root cause analysis and implementing effective corrective and preventive actions through cross-functional collaboration. Partners with Manufacturing, Quality Assurance, Engineering, Logistics, and other stakeholders to remove operational barriers, improve throughput, and optimize movement of product through the quality system. Pa Oversees personnel management including scheduling, staffing, PTO management, workload prioritization, and cross-training to ensure business continuity and promoting employee wellness Supports internal audits, regulatory inspections, customer audits, and compliance activities by ensuring records, documentation, and processes maintain inspection readiness Conducts regular team meetings, performance reviews, and operational planning sessions to align personnel with business objectives, department goals, and customer requirements Other duties as assigned REQUIREMENTS Education High School Diploma or equivalent Experience 3+ years of experience in quality in a regulated environment 2+ years of direct leadership or supervisory experience Certification N/A Skills Excellent verbal and written communication Microsoft Office Suite, intermediate Excel Proficient in Enterprise Resource Planning (ERP) software Process Improvement Methodologies Project Management Proficient in Quality Management System (QMS) software Aseptic Technique and Sterile Consciousness Recognizes variables that could affect test results Travel N/A SAFETY Physical Requirement Move or lift objects up to 25 pounds Frequent (>75%) stationary position (standing or sitting) while utilizing digital displays Frequent (>75%) fine manipulation using hands and fingers (typing, opening, writing, clicking, paper sorting, etc.) More about Evergen: Evergen provides customers across a diverse set of market segments with leading-edge expertise, scale, and flexibility across end-to-end services including design, development, regulatory support, verification and validation, manufacturing, and supply chain management. Evergen is rooted in a steadfast commitment to quality, integrity, and patient safety with a focus on five key values: Accountable: We own our actions and decisions. Agile: We embrace change to stay ahe
Test Engineer Supervisor
HumCap, Inc. Plano, Texas
Job DescriptionJob DescriptionHumCap's client, an electronics design and manufacturing business, is searching for a Test Supervisor to join their team. This individual is responsible for all aspects of the particular assigned test lab including equipment, staff, supplies, software, and documentation. Main Responsibilities Delegates and assigns work to Test team Maintains schedule of product release dates and information pertinent to test procedure i.e.; current software / test modules / test equipment for each specific job assignment Provides oversight and direction to employees in accordance with the organization's policies and procedures Coaches and mentors team members to help them meet the essential functions of their role and the goals set by the Test Department Maintains and develops team's staffing needs in coordination with HR Communicates specific job issues with concerned parties as needed such as Production, QC, and customers. Provides updates to relevant teams and communicate any delays. Schedules lab or equipment use time for staff. Order lab supplies or prepare ordering lists. Ensures safety and integrity of information stored in the Test Lab. Maintains a clean and organized Test Lab. Requirements Familiarity with IPC standards is preferred. Associate's or higher degree year in a related subject. 5+ years in manufacturing and/or production of printed circuit boards with previous supervisory experience. This job operates mainly in a test lab. May need to be in a stationary position up to 85% of the time. Constantly operates a computer, tools, and equipment related to the testing of Printed Circuit Boards. Frequently needs to communicate information with other members of the Test team and organization. Must be able to move PCBs and other items weighing up to 20lbs.
09/25/2026
Full time
Job DescriptionJob DescriptionHumCap's client, an electronics design and manufacturing business, is searching for a Test Supervisor to join their team. This individual is responsible for all aspects of the particular assigned test lab including equipment, staff, supplies, software, and documentation. Main Responsibilities Delegates and assigns work to Test team Maintains schedule of product release dates and information pertinent to test procedure i.e.; current software / test modules / test equipment for each specific job assignment Provides oversight and direction to employees in accordance with the organization's policies and procedures Coaches and mentors team members to help them meet the essential functions of their role and the goals set by the Test Department Maintains and develops team's staffing needs in coordination with HR Communicates specific job issues with concerned parties as needed such as Production, QC, and customers. Provides updates to relevant teams and communicate any delays. Schedules lab or equipment use time for staff. Order lab supplies or prepare ordering lists. Ensures safety and integrity of information stored in the Test Lab. Maintains a clean and organized Test Lab. Requirements Familiarity with IPC standards is preferred. Associate's or higher degree year in a related subject. 5+ years in manufacturing and/or production of printed circuit boards with previous supervisory experience. This job operates mainly in a test lab. May need to be in a stationary position up to 85% of the time. Constantly operates a computer, tools, and equipment related to the testing of Printed Circuit Boards. Frequently needs to communicate information with other members of the Test team and organization. Must be able to move PCBs and other items weighing up to 20lbs.
Ad Operations Specialist
True Media Kansas City, Kansas
Job DescriptionJob Description Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Dallas, TX, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship. The Ad Operations Specialist works on a portfolio of clients to build and manage digital client campaigns and website tagging within the Media Intelligence & Operations department. The Ad Operations Specialist is proactive, organized, and exhibits strong communication and interpersonal skills. This role is responsible for digital campaign setup, trafficking, tracking implementation, and pacing monitoring across assigned accounts, and serves as a key point of contact between internal teams and media vendors on campaign delivery matters. Essential Duties and Responsibilities (Other duties may be assigned) Develop and manage digital campaigns in the digital ad serving and campaign management platform, implementing tracking that aligns with client goals; monitor campaign pacing and delivery trends using the campaign pacing platform and client dashboard platform, independently diagnosing the root cause of underperformance and determining the appropriate corrective action (reallocation, flighting adjustment, vendor substitution) before presenting recommendations to client teams. Evaluate each client's measurement needs and campaign objectives to determine the most effective digital campaign setup and tracking architecture, adapting standard frameworks within the digital ad serving and campaign management platform, tag management platform, and web analytics platform where client-specific requirements warrant deviation. Build and implement UTMs and tracking URLs in alignment with agency naming conventions and client measurement strategies; ensure accurate and consistent tracking across all digital campaign touchpoints. Traffic digital creative assets to vendors, ensuring all assets meet vendor specifications; communicate proactively with vendors and internal teams at each step of the digital trafficking process to confirm delivery requirements and timelines are met. Monitor digital campaign delivery and performance reporting; analyze reporting anomalies and formulate a recommended resolution, looping in the Ad Operations Supervisor on matters with budget, contractual, or client-relationship impact rather than as a default step. Lead implementation of website tags and pixels in the tag management platform, selecting the appropriate configuration based on client measurement goals and troubleshooting discrepancies independently; support the team in maintaining accurate trafficking logs and campaign documentation. Maintain accurate time records in the finance/media platform; adhere to agency processes, workflow standards, and privacy protocols including PII compliance; attend internal training and industry conferences as directed. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1+ years of professional experience managing digital media campaigns; or equivalent combination of education and experience. Proficiency in standard business productivity suite required. Working knowledge of digital ad serving and campaign management platforms, tag management platforms, and web analytics platforms required. Strong understanding of digital media fundamentals and media math. Proactive and highly organized Proven ability to think critically and problem-solve Excellent written and verbal communication skills Ability to manage multiple client workstreams accurately and efficiently Licenses/Certifications Required: Google, Scrum, and other certifications and training as specified by department and level. Education Bachelor's degree from a four-year college or university, with a concentration in advertising, marketing, or communications preferred Total Perks Package The chance to be a part of a growing company and the next success story Amazing opportunities for career development Recognition programs Employee referral bonus Hybrid work schedule; 3 days in the office, 2 days working from home Fun and collaborative work environment Casual dress code Insurance Coverage (medical, dental, vision, life, and disability) 401(k) retirement plan, with employer 4% match Work/life benefits, including mental health and wellbeing support Flexible Time Off Policy Paid holidays, including agency soft closing Christmas Eve-New Year's Day Paid leave options, including sick leave, medical leave for self and family, and parental leave California Residents - Please review our Privacy Notice here. This employer participates in E-Verify. For more information, see the E-Verify Participation Poster and Right to Work Notice (English and Spanish).
09/25/2026
Full time
Job DescriptionJob Description Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Dallas, TX, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship. The Ad Operations Specialist works on a portfolio of clients to build and manage digital client campaigns and website tagging within the Media Intelligence & Operations department. The Ad Operations Specialist is proactive, organized, and exhibits strong communication and interpersonal skills. This role is responsible for digital campaign setup, trafficking, tracking implementation, and pacing monitoring across assigned accounts, and serves as a key point of contact between internal teams and media vendors on campaign delivery matters. Essential Duties and Responsibilities (Other duties may be assigned) Develop and manage digital campaigns in the digital ad serving and campaign management platform, implementing tracking that aligns with client goals; monitor campaign pacing and delivery trends using the campaign pacing platform and client dashboard platform, independently diagnosing the root cause of underperformance and determining the appropriate corrective action (reallocation, flighting adjustment, vendor substitution) before presenting recommendations to client teams. Evaluate each client's measurement needs and campaign objectives to determine the most effective digital campaign setup and tracking architecture, adapting standard frameworks within the digital ad serving and campaign management platform, tag management platform, and web analytics platform where client-specific requirements warrant deviation. Build and implement UTMs and tracking URLs in alignment with agency naming conventions and client measurement strategies; ensure accurate and consistent tracking across all digital campaign touchpoints. Traffic digital creative assets to vendors, ensuring all assets meet vendor specifications; communicate proactively with vendors and internal teams at each step of the digital trafficking process to confirm delivery requirements and timelines are met. Monitor digital campaign delivery and performance reporting; analyze reporting anomalies and formulate a recommended resolution, looping in the Ad Operations Supervisor on matters with budget, contractual, or client-relationship impact rather than as a default step. Lead implementation of website tags and pixels in the tag management platform, selecting the appropriate configuration based on client measurement goals and troubleshooting discrepancies independently; support the team in maintaining accurate trafficking logs and campaign documentation. Maintain accurate time records in the finance/media platform; adhere to agency processes, workflow standards, and privacy protocols including PII compliance; attend internal training and industry conferences as directed. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1+ years of professional experience managing digital media campaigns; or equivalent combination of education and experience. Proficiency in standard business productivity suite required. Working knowledge of digital ad serving and campaign management platforms, tag management platforms, and web analytics platforms required. Strong understanding of digital media fundamentals and media math. Proactive and highly organized Proven ability to think critically and problem-solve Excellent written and verbal communication skills Ability to manage multiple client workstreams accurately and efficiently Licenses/Certifications Required: Google, Scrum, and other certifications and training as specified by department and level. Education Bachelor's degree from a four-year college or university, with a concentration in advertising, marketing, or communications preferred Total Perks Package The chance to be a part of a growing company and the next success story Amazing opportunities for career development Recognition programs Employee referral bonus Hybrid work schedule; 3 days in the office, 2 days working from home Fun and collaborative work environment Casual dress code Insurance Coverage (medical, dental, vision, life, and disability) 401(k) retirement plan, with employer 4% match Work/life benefits, including mental health and wellbeing support Flexible Time Off Policy Paid holidays, including agency soft closing Christmas Eve-New Year's Day Paid leave options, including sick leave, medical leave for self and family, and parental leave California Residents - Please review our Privacy Notice here. This employer participates in E-Verify. For more information, see the E-Verify Participation Poster and Right to Work Notice (English and Spanish).
Ad Operations Specialist
True Media Columbia, Missouri
Job DescriptionJob Description Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Dallas, TX, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship. The Ad Operations Specialist works on a portfolio of clients to build and manage digital client campaigns and website tagging within the Media Intelligence & Operations department. The Ad Operations Specialist is proactive, organized, and exhibits strong communication and interpersonal skills. This role is responsible for digital campaign setup, trafficking, tracking implementation, and pacing monitoring across assigned accounts, and serves as a key point of contact between internal teams and media vendors on campaign delivery matters. Essential Duties and Responsibilities (Other duties may be assigned) Develop and manage digital campaigns in the digital ad serving and campaign management platform, implementing tracking that aligns with client goals; monitor campaign pacing and delivery trends using the campaign pacing platform and client dashboard platform, independently diagnosing the root cause of underperformance and determining the appropriate corrective action (reallocation, flighting adjustment, vendor substitution) before presenting recommendations to client teams. Evaluate each client's measurement needs and campaign objectives to determine the most effective digital campaign setup and tracking architecture, adapting standard frameworks within the digital ad serving and campaign management platform, tag management platform, and web analytics platform where client-specific requirements warrant deviation. Build and implement UTMs and tracking URLs in alignment with agency naming conventions and client measurement strategies; ensure accurate and consistent tracking across all digital campaign touchpoints. Traffic digital creative assets to vendors, ensuring all assets meet vendor specifications; communicate proactively with vendors and internal teams at each step of the digital trafficking process to confirm delivery requirements and timelines are met. Monitor digital campaign delivery and performance reporting; analyze reporting anomalies and formulate a recommended resolution, looping in the Ad Operations Supervisor on matters with budget, contractual, or client-relationship impact rather than as a default step. Lead implementation of website tags and pixels in the tag management platform, selecting the appropriate configuration based on client measurement goals and troubleshooting discrepancies independently; support the team in maintaining accurate trafficking logs and campaign documentation. Maintain accurate time records in the finance/media platform; adhere to agency processes, workflow standards, and privacy protocols including PII compliance; attend internal training and industry conferences as directed. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1+ years of professional experience managing digital media campaigns; or equivalent combination of education and experience. Proficiency in standard business productivity suite required. Working knowledge of digital ad serving and campaign management platforms, tag management platforms, and web analytics platforms required. Strong understanding of digital media fundamentals and media math. Proactive and highly organized Proven ability to think critically and problem-solve Excellent written and verbal communication skills Ability to manage multiple client workstreams accurately and efficiently Licenses/Certifications Required: Google, Scrum, and other certifications and training as specified by department and level. Education Bachelor's degree from a four-year college or university, with a concentration in advertising, marketing, or communications preferred Total Perks Package The chance to be a part of a growing company and the next success story Amazing opportunities for career development Recognition programs Employee referral bonus Hybrid work schedule; 3 days in the office, 2 days working from home Fun and collaborative work environment Casual dress code Insurance Coverage (medical, dental, vision, life, and disability) 401(k) retirement plan, with employer 4% match Work/life benefits, including mental health and wellbeing support Flexible Time Off Policy Paid holidays, including agency soft closing Christmas Eve-New Year's Day Paid leave options, including sick leave, medical leave for self and family, and parental leave California Residents - Please review our Privacy Notice here. This employer participates in E-Verify. For more information, see the E-Verify Participation Poster and Right to Work Notice (English and Spanish).
09/25/2026
Full time
Job DescriptionJob Description Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Dallas, TX, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship. The Ad Operations Specialist works on a portfolio of clients to build and manage digital client campaigns and website tagging within the Media Intelligence & Operations department. The Ad Operations Specialist is proactive, organized, and exhibits strong communication and interpersonal skills. This role is responsible for digital campaign setup, trafficking, tracking implementation, and pacing monitoring across assigned accounts, and serves as a key point of contact between internal teams and media vendors on campaign delivery matters. Essential Duties and Responsibilities (Other duties may be assigned) Develop and manage digital campaigns in the digital ad serving and campaign management platform, implementing tracking that aligns with client goals; monitor campaign pacing and delivery trends using the campaign pacing platform and client dashboard platform, independently diagnosing the root cause of underperformance and determining the appropriate corrective action (reallocation, flighting adjustment, vendor substitution) before presenting recommendations to client teams. Evaluate each client's measurement needs and campaign objectives to determine the most effective digital campaign setup and tracking architecture, adapting standard frameworks within the digital ad serving and campaign management platform, tag management platform, and web analytics platform where client-specific requirements warrant deviation. Build and implement UTMs and tracking URLs in alignment with agency naming conventions and client measurement strategies; ensure accurate and consistent tracking across all digital campaign touchpoints. Traffic digital creative assets to vendors, ensuring all assets meet vendor specifications; communicate proactively with vendors and internal teams at each step of the digital trafficking process to confirm delivery requirements and timelines are met. Monitor digital campaign delivery and performance reporting; analyze reporting anomalies and formulate a recommended resolution, looping in the Ad Operations Supervisor on matters with budget, contractual, or client-relationship impact rather than as a default step. Lead implementation of website tags and pixels in the tag management platform, selecting the appropriate configuration based on client measurement goals and troubleshooting discrepancies independently; support the team in maintaining accurate trafficking logs and campaign documentation. Maintain accurate time records in the finance/media platform; adhere to agency processes, workflow standards, and privacy protocols including PII compliance; attend internal training and industry conferences as directed. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1+ years of professional experience managing digital media campaigns; or equivalent combination of education and experience. Proficiency in standard business productivity suite required. Working knowledge of digital ad serving and campaign management platforms, tag management platforms, and web analytics platforms required. Strong understanding of digital media fundamentals and media math. Proactive and highly organized Proven ability to think critically and problem-solve Excellent written and verbal communication skills Ability to manage multiple client workstreams accurately and efficiently Licenses/Certifications Required: Google, Scrum, and other certifications and training as specified by department and level. Education Bachelor's degree from a four-year college or university, with a concentration in advertising, marketing, or communications preferred Total Perks Package The chance to be a part of a growing company and the next success story Amazing opportunities for career development Recognition programs Employee referral bonus Hybrid work schedule; 3 days in the office, 2 days working from home Fun and collaborative work environment Casual dress code Insurance Coverage (medical, dental, vision, life, and disability) 401(k) retirement plan, with employer 4% match Work/life benefits, including mental health and wellbeing support Flexible Time Off Policy Paid holidays, including agency soft closing Christmas Eve-New Year's Day Paid leave options, including sick leave, medical leave for self and family, and parental leave California Residents - Please review our Privacy Notice here. This employer participates in E-Verify. For more information, see the E-Verify Participation Poster and Right to Work Notice (English and Spanish).
Ad Operations Specialist
True Media Kansas City, Missouri
Job DescriptionJob Description Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Dallas, TX, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship. The Ad Operations Specialist works on a portfolio of clients to build and manage digital client campaigns and website tagging within the Media Intelligence & Operations department. The Ad Operations Specialist is proactive, organized, and exhibits strong communication and interpersonal skills. This role is responsible for digital campaign setup, trafficking, tracking implementation, and pacing monitoring across assigned accounts, and serves as a key point of contact between internal teams and media vendors on campaign delivery matters. Essential Duties and Responsibilities (Other duties may be assigned) Develop and manage digital campaigns in the digital ad serving and campaign management platform, implementing tracking that aligns with client goals; monitor campaign pacing and delivery trends using the campaign pacing platform and client dashboard platform, independently diagnosing the root cause of underperformance and determining the appropriate corrective action (reallocation, flighting adjustment, vendor substitution) before presenting recommendations to client teams. Evaluate each client's measurement needs and campaign objectives to determine the most effective digital campaign setup and tracking architecture, adapting standard frameworks within the digital ad serving and campaign management platform, tag management platform, and web analytics platform where client-specific requirements warrant deviation. Build and implement UTMs and tracking URLs in alignment with agency naming conventions and client measurement strategies; ensure accurate and consistent tracking across all digital campaign touchpoints. Traffic digital creative assets to vendors, ensuring all assets meet vendor specifications; communicate proactively with vendors and internal teams at each step of the digital trafficking process to confirm delivery requirements and timelines are met. Monitor digital campaign delivery and performance reporting; analyze reporting anomalies and formulate a recommended resolution, looping in the Ad Operations Supervisor on matters with budget, contractual, or client-relationship impact rather than as a default step. Lead implementation of website tags and pixels in the tag management platform, selecting the appropriate configuration based on client measurement goals and troubleshooting discrepancies independently; support the team in maintaining accurate trafficking logs and campaign documentation. Maintain accurate time records in the finance/media platform; adhere to agency processes, workflow standards, and privacy protocols including PII compliance; attend internal training and industry conferences as directed. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1+ years of professional experience managing digital media campaigns; or equivalent combination of education and experience. Proficiency in standard business productivity suite required. Working knowledge of digital ad serving and campaign management platforms, tag management platforms, and web analytics platforms required. Strong understanding of digital media fundamentals and media math. Proactive and highly organized Proven ability to think critically and problem-solve Excellent written and verbal communication skills Ability to manage multiple client workstreams accurately and efficiently Licenses/Certifications Required: Google, Scrum, and other certifications and training as specified by department and level. Education Bachelor's degree from a four-year college or university, with a concentration in advertising, marketing, or communications preferred Total Perks Package The chance to be a part of a growing company and the next success story Amazing opportunities for career development Recognition programs Employee referral bonus Hybrid work schedule; 3 days in the office, 2 days working from home Fun and collaborative work environment Casual dress code Insurance Coverage (medical, dental, vision, life, and disability) 401(k) retirement plan, with employer 4% match Work/life benefits, including mental health and wellbeing support Flexible Time Off Policy Paid holidays, including agency soft closing Christmas Eve-New Year's Day Paid leave options, including sick leave, medical leave for self and family, and parental leave California Residents - Please review our Privacy Notice here. This employer participates in E-Verify. For more information, see the E-Verify Participation Poster and Right to Work Notice (English and Spanish).
09/25/2026
Full time
Job DescriptionJob Description Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Dallas, TX, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship. The Ad Operations Specialist works on a portfolio of clients to build and manage digital client campaigns and website tagging within the Media Intelligence & Operations department. The Ad Operations Specialist is proactive, organized, and exhibits strong communication and interpersonal skills. This role is responsible for digital campaign setup, trafficking, tracking implementation, and pacing monitoring across assigned accounts, and serves as a key point of contact between internal teams and media vendors on campaign delivery matters. Essential Duties and Responsibilities (Other duties may be assigned) Develop and manage digital campaigns in the digital ad serving and campaign management platform, implementing tracking that aligns with client goals; monitor campaign pacing and delivery trends using the campaign pacing platform and client dashboard platform, independently diagnosing the root cause of underperformance and determining the appropriate corrective action (reallocation, flighting adjustment, vendor substitution) before presenting recommendations to client teams. Evaluate each client's measurement needs and campaign objectives to determine the most effective digital campaign setup and tracking architecture, adapting standard frameworks within the digital ad serving and campaign management platform, tag management platform, and web analytics platform where client-specific requirements warrant deviation. Build and implement UTMs and tracking URLs in alignment with agency naming conventions and client measurement strategies; ensure accurate and consistent tracking across all digital campaign touchpoints. Traffic digital creative assets to vendors, ensuring all assets meet vendor specifications; communicate proactively with vendors and internal teams at each step of the digital trafficking process to confirm delivery requirements and timelines are met. Monitor digital campaign delivery and performance reporting; analyze reporting anomalies and formulate a recommended resolution, looping in the Ad Operations Supervisor on matters with budget, contractual, or client-relationship impact rather than as a default step. Lead implementation of website tags and pixels in the tag management platform, selecting the appropriate configuration based on client measurement goals and troubleshooting discrepancies independently; support the team in maintaining accurate trafficking logs and campaign documentation. Maintain accurate time records in the finance/media platform; adhere to agency processes, workflow standards, and privacy protocols including PII compliance; attend internal training and industry conferences as directed. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1+ years of professional experience managing digital media campaigns; or equivalent combination of education and experience. Proficiency in standard business productivity suite required. Working knowledge of digital ad serving and campaign management platforms, tag management platforms, and web analytics platforms required. Strong understanding of digital media fundamentals and media math. Proactive and highly organized Proven ability to think critically and problem-solve Excellent written and verbal communication skills Ability to manage multiple client workstreams accurately and efficiently Licenses/Certifications Required: Google, Scrum, and other certifications and training as specified by department and level. Education Bachelor's degree from a four-year college or university, with a concentration in advertising, marketing, or communications preferred Total Perks Package The chance to be a part of a growing company and the next success story Amazing opportunities for career development Recognition programs Employee referral bonus Hybrid work schedule; 3 days in the office, 2 days working from home Fun and collaborative work environment Casual dress code Insurance Coverage (medical, dental, vision, life, and disability) 401(k) retirement plan, with employer 4% match Work/life benefits, including mental health and wellbeing support Flexible Time Off Policy Paid holidays, including agency soft closing Christmas Eve-New Year's Day Paid leave options, including sick leave, medical leave for self and family, and parental leave California Residents - Please review our Privacy Notice here. This employer participates in E-Verify. For more information, see the E-Verify Participation Poster and Right to Work Notice (English and Spanish).
Mission Assurance Analyst IV
Chenega Corporation Huntsville, Alabama
Job DescriptionJob Description Overview Mission Assurance Analyst IV Huntsville, AL Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chronos Operations (CO) is a wholly-owned subsidiary of Chenega Corporation, an Alaska Native Corporation based in Anchorage, AK. Belonging to the Military, Intelligence, and Operations Support (MIOS) Strategic Business Unit (SBU), Chronos has a culture rooted in integrity, respect, and exceptional performance. Chronos is headquartered in Colorado Springs, CO, and provides mission-critical services in Advanced Analytics & AI, Software Engineering, Cybersecurity, Information Technology, and Intelligence. Chronos Operations, LLC is seeking a Mission Assurance Analyst IV to lead advanced mission risk mapping and critical asset dependency analysis to ensure operational resilience across DoD systems. This senior-level role supports the implementation of the Mission Assurance Construct (MAC), integrates Risk Management Framework (RMF) principles, and aligns risk mitigation strategies with mission operations. Responsibilities Lead MRT-C mapping and mission-based risk assessments to identify vulnerabilities in cyber terrain and operational dependencies. Conduct critical asset dependency analysis to determine mission impacts and prioritize protection strategies. Oversee mission mapping and mission decomposition to identify operational dependencies and risks. Direct cyberspace terrain mapping, data capture, and iterative assessments across operational environments. Develop and maintain Risk Management Plans (RMPs) and Mission Mitigation Plans (MMPs) for DCAs and TCAs. Identify, validate, and prioritize Task Critical Assets (TCAs) and Defense Critical Infrastructure (DCI) supporting mission execution. Provide mission assurance leadership for Operational Technology (OT) environments, including Facility-Related Controls and Manufacturing Systems. Support the execution of Mission Assurance Assessments (MAAs) and contribute to the Mission Assurance Risk Management System (MARMS). Establish and govern a comprehensive environment discovery and assessment process, including: On-site mission and facility assessments Oversight of approved discovery and assessment tools Coordination with mission owners, technical stakeholders, and system operators Engagement with senior leadership and decision-makers Ensure development and maintenance of authoritative artifacts defining authorization boundaries. Lead updates and governance of the Mission Assurance Decision Support System (MADSS) in compliance with JFHQ-DODIN 8600-25 and HQDA EXORD 116-19 Develop and execute a knowledge management strategy to: Capture mission, system, and risk data Deliver actionable business intelligence and mission assurance insights Enable data-driven decisions across functional and operational teams Provide strategic recommendations to leadership to mitigate mission risk and enhance operational resilience. Align mission assurance activities with RMF and DoD cybersecurity directives. Prepare and deliver technical briefings, white papers, and executive-level reports on mission risk findings and mitigation strategies. Maintain awareness of evolving threats and integrate intelligence into mission assurance planning. Stay current with emerging threats, vulnerabilities, and mitigation strategies. Supervisory duties as assigned. Other duties as assigned. Qualifications Bachelor's degree in cybersecurity, IT, Information Assurance, or related field with7+ years of experience OR Master's degree with 5+ years' experience OR High school diploma or GED equivalent with 16+ years of relevant experience 7+ years of proven experience in mission impact analysis, critical infrastructure protection, and RMF implementation Must have experience in mission analysis and information security technologies Must have experience with Mission Relevant Terrain in Cyberspace (MRT-C), including resilient C5IM capabilities and critical asset correlation (KT-C) Must have experience with analytical and cybersecurity skills, and a deep understanding of mission assurance (MA) methodologies, cyber defense, and U.S. military operations Must have active Top Secret Clearance with SCI eligibility Successfully pass background and drug screening Preferred Qualifications: Certifications like CISSP, Security+, CISM, and CEH are preferred Knowledge, Skills and Abilities: Deep understanding of DoD Mission Assurance policy and related frameworks. Understanding of MADSS, EXORD 116-19, and EXORD 8600-25. Ability to standardize data capture and metadata tagging; implement secure dashboards that visualize TCA/DCI posture, RMF status, vulnerabilities, and segmentation coverage. Familiarity with MARMS, Enterprise Mission Assurance Analysis Portal, and Component Critical Asset Management Systems. Proficiency in RMF, cybersecurity risk assessment, and mission-based asset identification. Ability to assess mission-critical dependencies and develop actionable risk mitigation strategies. Skilled in correlating operational risk with asset vulnerabilities and mission priorities. Knowledge of system boundaries and data flows to inform RMF authorizing artifacts. Ability to support terrain mapping and correlate threats with mission-critical systems. Skilled in drafting recommendations and supporting risk mitigation planning. Ability to supervise, manage, and lead others. Strong written and verbal communication skills for technical and executive audiences. Excellent communication, leadership, and project management skills. Experience leading cross-functional teams and coordinating with senior stakeholders. Familiarity with Defense Threat Reduction Agency (DTRA) assessments and MAAP execution a plus. Background in operations research, emergency management, or cybersecurity strategy a plus. Ability to meet minimum clearance requirements. Ability to work nights, weekends, and holidays as required. Ability to travel to CONUS and OCONUS locations. Ability to travel up to 10% annually. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor - ,23.htm LinkedIn - Facebook - Operations, LLC
09/25/2026
Full time
Job DescriptionJob Description Overview Mission Assurance Analyst IV Huntsville, AL Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chronos Operations (CO) is a wholly-owned subsidiary of Chenega Corporation, an Alaska Native Corporation based in Anchorage, AK. Belonging to the Military, Intelligence, and Operations Support (MIOS) Strategic Business Unit (SBU), Chronos has a culture rooted in integrity, respect, and exceptional performance. Chronos is headquartered in Colorado Springs, CO, and provides mission-critical services in Advanced Analytics & AI, Software Engineering, Cybersecurity, Information Technology, and Intelligence. Chronos Operations, LLC is seeking a Mission Assurance Analyst IV to lead advanced mission risk mapping and critical asset dependency analysis to ensure operational resilience across DoD systems. This senior-level role supports the implementation of the Mission Assurance Construct (MAC), integrates Risk Management Framework (RMF) principles, and aligns risk mitigation strategies with mission operations. Responsibilities Lead MRT-C mapping and mission-based risk assessments to identify vulnerabilities in cyber terrain and operational dependencies. Conduct critical asset dependency analysis to determine mission impacts and prioritize protection strategies. Oversee mission mapping and mission decomposition to identify operational dependencies and risks. Direct cyberspace terrain mapping, data capture, and iterative assessments across operational environments. Develop and maintain Risk Management Plans (RMPs) and Mission Mitigation Plans (MMPs) for DCAs and TCAs. Identify, validate, and prioritize Task Critical Assets (TCAs) and Defense Critical Infrastructure (DCI) supporting mission execution. Provide mission assurance leadership for Operational Technology (OT) environments, including Facility-Related Controls and Manufacturing Systems. Support the execution of Mission Assurance Assessments (MAAs) and contribute to the Mission Assurance Risk Management System (MARMS). Establish and govern a comprehensive environment discovery and assessment process, including: On-site mission and facility assessments Oversight of approved discovery and assessment tools Coordination with mission owners, technical stakeholders, and system operators Engagement with senior leadership and decision-makers Ensure development and maintenance of authoritative artifacts defining authorization boundaries. Lead updates and governance of the Mission Assurance Decision Support System (MADSS) in compliance with JFHQ-DODIN 8600-25 and HQDA EXORD 116-19 Develop and execute a knowledge management strategy to: Capture mission, system, and risk data Deliver actionable business intelligence and mission assurance insights Enable data-driven decisions across functional and operational teams Provide strategic recommendations to leadership to mitigate mission risk and enhance operational resilience. Align mission assurance activities with RMF and DoD cybersecurity directives. Prepare and deliver technical briefings, white papers, and executive-level reports on mission risk findings and mitigation strategies. Maintain awareness of evolving threats and integrate intelligence into mission assurance planning. Stay current with emerging threats, vulnerabilities, and mitigation strategies. Supervisory duties as assigned. Other duties as assigned. Qualifications Bachelor's degree in cybersecurity, IT, Information Assurance, or related field with7+ years of experience OR Master's degree with 5+ years' experience OR High school diploma or GED equivalent with 16+ years of relevant experience 7+ years of proven experience in mission impact analysis, critical infrastructure protection, and RMF implementation Must have experience in mission analysis and information security technologies Must have experience with Mission Relevant Terrain in Cyberspace (MRT-C), including resilient C5IM capabilities and critical asset correlation (KT-C) Must have experience with analytical and cybersecurity skills, and a deep understanding of mission assurance (MA) methodologies, cyber defense, and U.S. military operations Must have active Top Secret Clearance with SCI eligibility Successfully pass background and drug screening Preferred Qualifications: Certifications like CISSP, Security+, CISM, and CEH are preferred Knowledge, Skills and Abilities: Deep understanding of DoD Mission Assurance policy and related frameworks. Understanding of MADSS, EXORD 116-19, and EXORD 8600-25. Ability to standardize data capture and metadata tagging; implement secure dashboards that visualize TCA/DCI posture, RMF status, vulnerabilities, and segmentation coverage. Familiarity with MARMS, Enterprise Mission Assurance Analysis Portal, and Component Critical Asset Management Systems. Proficiency in RMF, cybersecurity risk assessment, and mission-based asset identification. Ability to assess mission-critical dependencies and develop actionable risk mitigation strategies. Skilled in correlating operational risk with asset vulnerabilities and mission priorities. Knowledge of system boundaries and data flows to inform RMF authorizing artifacts. Ability to support terrain mapping and correlate threats with mission-critical systems. Skilled in drafting recommendations and supporting risk mitigation planning. Ability to supervise, manage, and lead others. Strong written and verbal communication skills for technical and executive audiences. Excellent communication, leadership, and project management skills. Experience leading cross-functional teams and coordinating with senior stakeholders. Familiarity with Defense Threat Reduction Agency (DTRA) assessments and MAAP execution a plus. Background in operations research, emergency management, or cybersecurity strategy a plus. Ability to meet minimum clearance requirements. Ability to work nights, weekends, and holidays as required. Ability to travel to CONUS and OCONUS locations. Ability to travel up to 10% annually. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor - ,23.htm LinkedIn - Facebook - Operations, LLC
Manufacturing Quality Supervisor
Zoox Fremont, California
Job DescriptionJob Description As part of the Advanced Hardware Manufacturing Operations team, you will be a vital part of the Zoox Manufacturing organization responsible for building, testing, troubleshooting complex software controlled electro-mechanical sensing elements critical to Zoox's Robo Taxi. Our team has a collaborative resilient culture marked by being curious and by an energetic approach to bring the Robo Taxi to life. You'll be part of a passionate team dedicated to building the future of transportation. In this leadership role, you will be responsible for overseeing quality control activities for the camera, LiDAR, sensor pod and primary compute production line, ensuring compliance with standards, internal procedures, and leading a team of technicians. This role involves managing and supervising Quality employees, analyzing KPI data, implementing improvements, and providing technical guidance to the team while maintaining compliance to quality standards. In this role, you will: Provide effective supervision, mentoring and coaching to assigned employees to achieve the required quality and production goals. Supervise compliance adherence of the movement (physical and virtual) of products through the production area. Perform all personnel-related functions related to quality staff, including hiring, training, and performance evaluations. Plan and organize work to ensure delivery deadlines are met. Be the Data Steward for Manufacturing Quality on serialized production Work with the Operations. Logistics, Supplier Quality, Engineering and Manufacturing team to ensure accurate ERP transactions, documentation and proper maintenance of quality records in compliance with internal procedures, policies and regulatory requirements. Analyze and report Quality KPIs Partner with Manufacturing System Data team in resolving ERP show stoppers and improving processes Qualifications High school diploma or equivalent; associate's or bachelor's degree preferred in STEM. At least 5 years of progressive QA experience in a fully or semi-automated serialized production environment of complex electro-mechanical assemblies (Aerospace, Automotive, Medical Device, Robotic industry). At least 3 years of managing employees (Full-Time Employees or Contract Workers) "Super user" level and excellent proficiency in using quality control tools, SAP/Oracle ERP software and MS Office/Google Suite. Strong leadership, organizational, team management skills with excellent verbal and written communication. Excellent analytical and problem-solving abilities with the ability to handle tight deadlines and manage competing demands effectively. Bonus Qualifications Experience in Lidar or camera, sensor and computer assembly, testing and troubleshooting Working knowledge of ISO 9001, IATF 16949, ISO 13485 standards There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance. About Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application or interview process please reach out to or your assigned recruiter. A Final Note:You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/25/2026
Full time
Job DescriptionJob Description As part of the Advanced Hardware Manufacturing Operations team, you will be a vital part of the Zoox Manufacturing organization responsible for building, testing, troubleshooting complex software controlled electro-mechanical sensing elements critical to Zoox's Robo Taxi. Our team has a collaborative resilient culture marked by being curious and by an energetic approach to bring the Robo Taxi to life. You'll be part of a passionate team dedicated to building the future of transportation. In this leadership role, you will be responsible for overseeing quality control activities for the camera, LiDAR, sensor pod and primary compute production line, ensuring compliance with standards, internal procedures, and leading a team of technicians. This role involves managing and supervising Quality employees, analyzing KPI data, implementing improvements, and providing technical guidance to the team while maintaining compliance to quality standards. In this role, you will: Provide effective supervision, mentoring and coaching to assigned employees to achieve the required quality and production goals. Supervise compliance adherence of the movement (physical and virtual) of products through the production area. Perform all personnel-related functions related to quality staff, including hiring, training, and performance evaluations. Plan and organize work to ensure delivery deadlines are met. Be the Data Steward for Manufacturing Quality on serialized production Work with the Operations. Logistics, Supplier Quality, Engineering and Manufacturing team to ensure accurate ERP transactions, documentation and proper maintenance of quality records in compliance with internal procedures, policies and regulatory requirements. Analyze and report Quality KPIs Partner with Manufacturing System Data team in resolving ERP show stoppers and improving processes Qualifications High school diploma or equivalent; associate's or bachelor's degree preferred in STEM. At least 5 years of progressive QA experience in a fully or semi-automated serialized production environment of complex electro-mechanical assemblies (Aerospace, Automotive, Medical Device, Robotic industry). At least 3 years of managing employees (Full-Time Employees or Contract Workers) "Super user" level and excellent proficiency in using quality control tools, SAP/Oracle ERP software and MS Office/Google Suite. Strong leadership, organizational, team management skills with excellent verbal and written communication. Excellent analytical and problem-solving abilities with the ability to handle tight deadlines and manage competing demands effectively. Bonus Qualifications Experience in Lidar or camera, sensor and computer assembly, testing and troubleshooting Working knowledge of ISO 9001, IATF 16949, ISO 13485 standards There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance. About Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application or interview process please reach out to or your assigned recruiter. A Final Note:You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Ad Operations Specialist
True Media Dallas, Texas
Job DescriptionJob Description Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Dallas, TX, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship. The Ad Operations Specialist works on a portfolio of clients to build and manage digital client campaigns and website tagging within the Media Intelligence & Operations department. The Ad Operations Specialist is proactive, organized, and exhibits strong communication and interpersonal skills. This role is responsible for digital campaign setup, trafficking, tracking implementation, and pacing monitoring across assigned accounts, and serves as a key point of contact between internal teams and media vendors on campaign delivery matters. Essential Duties and Responsibilities (Other duties may be assigned) Develop and manage digital campaigns in the digital ad serving and campaign management platform, implementing tracking that aligns with client goals; monitor campaign pacing and delivery trends using the campaign pacing platform and client dashboard platform, independently diagnosing the root cause of underperformance and determining the appropriate corrective action (reallocation, flighting adjustment, vendor substitution) before presenting recommendations to client teams. Evaluate each client's measurement needs and campaign objectives to determine the most effective digital campaign setup and tracking architecture, adapting standard frameworks within the digital ad serving and campaign management platform, tag management platform, and web analytics platform where client-specific requirements warrant deviation. Build and implement UTMs and tracking URLs in alignment with agency naming conventions and client measurement strategies; ensure accurate and consistent tracking across all digital campaign touchpoints. Traffic digital creative assets to vendors, ensuring all assets meet vendor specifications; communicate proactively with vendors and internal teams at each step of the digital trafficking process to confirm delivery requirements and timelines are met. Monitor digital campaign delivery and performance reporting; analyze reporting anomalies and formulate a recommended resolution, looping in the Ad Operations Supervisor on matters with budget, contractual, or client-relationship impact rather than as a default step. Lead implementation of website tags and pixels in the tag management platform, selecting the appropriate configuration based on client measurement goals and troubleshooting discrepancies independently; support the team in maintaining accurate trafficking logs and campaign documentation. Maintain accurate time records in the finance/media platform; adhere to agency processes, workflow standards, and privacy protocols including PII compliance; attend internal training and industry conferences as directed. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1+ years of professional experience managing digital media campaigns; or equivalent combination of education and experience. Proficiency in standard business productivity suite required. Working knowledge of digital ad serving and campaign management platforms, tag management platforms, and web analytics platforms required. Strong understanding of digital media fundamentals and media math. Proactive and highly organized Proven ability to think critically and problem-solve Excellent written and verbal communication skills Ability to manage multiple client workstreams accurately and efficiently Licenses/Certifications Required: Google, Scrum, and other certifications and training as specified by department and level. Education Bachelor's degree from a four-year college or university, with a concentration in advertising, marketing, or communications preferred Total Perks Package The chance to be a part of a growing company and the next success story Amazing opportunities for career development Recognition programs Employee referral bonus Hybrid work schedule; 3 days in the office, 2 days working from home Fun and collaborative work environment Casual dress code Insurance Coverage (medical, dental, vision, life, and disability) 401(k) retirement plan, with employer 4% match Work/life benefits, including mental health and wellbeing support Flexible Time Off Policy Paid holidays, including agency soft closing Christmas Eve-New Year's Day Paid leave options, including sick leave, medical leave for self and family, and parental leave California Residents - Please review our Privacy Notice here. This employer participates in E-Verify. For more information, see the E-Verify Participation Poster and Right to Work Notice (English and Spanish).
09/25/2026
Full time
Job DescriptionJob Description Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Dallas, TX, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship. The Ad Operations Specialist works on a portfolio of clients to build and manage digital client campaigns and website tagging within the Media Intelligence & Operations department. The Ad Operations Specialist is proactive, organized, and exhibits strong communication and interpersonal skills. This role is responsible for digital campaign setup, trafficking, tracking implementation, and pacing monitoring across assigned accounts, and serves as a key point of contact between internal teams and media vendors on campaign delivery matters. Essential Duties and Responsibilities (Other duties may be assigned) Develop and manage digital campaigns in the digital ad serving and campaign management platform, implementing tracking that aligns with client goals; monitor campaign pacing and delivery trends using the campaign pacing platform and client dashboard platform, independently diagnosing the root cause of underperformance and determining the appropriate corrective action (reallocation, flighting adjustment, vendor substitution) before presenting recommendations to client teams. Evaluate each client's measurement needs and campaign objectives to determine the most effective digital campaign setup and tracking architecture, adapting standard frameworks within the digital ad serving and campaign management platform, tag management platform, and web analytics platform where client-specific requirements warrant deviation. Build and implement UTMs and tracking URLs in alignment with agency naming conventions and client measurement strategies; ensure accurate and consistent tracking across all digital campaign touchpoints. Traffic digital creative assets to vendors, ensuring all assets meet vendor specifications; communicate proactively with vendors and internal teams at each step of the digital trafficking process to confirm delivery requirements and timelines are met. Monitor digital campaign delivery and performance reporting; analyze reporting anomalies and formulate a recommended resolution, looping in the Ad Operations Supervisor on matters with budget, contractual, or client-relationship impact rather than as a default step. Lead implementation of website tags and pixels in the tag management platform, selecting the appropriate configuration based on client measurement goals and troubleshooting discrepancies independently; support the team in maintaining accurate trafficking logs and campaign documentation. Maintain accurate time records in the finance/media platform; adhere to agency processes, workflow standards, and privacy protocols including PII compliance; attend internal training and industry conferences as directed. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1+ years of professional experience managing digital media campaigns; or equivalent combination of education and experience. Proficiency in standard business productivity suite required. Working knowledge of digital ad serving and campaign management platforms, tag management platforms, and web analytics platforms required. Strong understanding of digital media fundamentals and media math. Proactive and highly organized Proven ability to think critically and problem-solve Excellent written and verbal communication skills Ability to manage multiple client workstreams accurately and efficiently Licenses/Certifications Required: Google, Scrum, and other certifications and training as specified by department and level. Education Bachelor's degree from a four-year college or university, with a concentration in advertising, marketing, or communications preferred Total Perks Package The chance to be a part of a growing company and the next success story Amazing opportunities for career development Recognition programs Employee referral bonus Hybrid work schedule; 3 days in the office, 2 days working from home Fun and collaborative work environment Casual dress code Insurance Coverage (medical, dental, vision, life, and disability) 401(k) retirement plan, with employer 4% match Work/life benefits, including mental health and wellbeing support Flexible Time Off Policy Paid holidays, including agency soft closing Christmas Eve-New Year's Day Paid leave options, including sick leave, medical leave for self and family, and parental leave California Residents - Please review our Privacy Notice here. This employer participates in E-Verify. For more information, see the E-Verify Participation Poster and Right to Work Notice (English and Spanish).
Ad Operations Specialist
True Media Fort Worth, Texas
Job DescriptionJob Description Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Dallas, TX, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship. The Ad Operations Specialist works on a portfolio of clients to build and manage digital client campaigns and website tagging within the Media Intelligence & Operations department. The Ad Operations Specialist is proactive, organized, and exhibits strong communication and interpersonal skills. This role is responsible for digital campaign setup, trafficking, tracking implementation, and pacing monitoring across assigned accounts, and serves as a key point of contact between internal teams and media vendors on campaign delivery matters. Essential Duties and Responsibilities (Other duties may be assigned) Develop and manage digital campaigns in the digital ad serving and campaign management platform, implementing tracking that aligns with client goals; monitor campaign pacing and delivery trends using the campaign pacing platform and client dashboard platform, independently diagnosing the root cause of underperformance and determining the appropriate corrective action (reallocation, flighting adjustment, vendor substitution) before presenting recommendations to client teams. Evaluate each client's measurement needs and campaign objectives to determine the most effective digital campaign setup and tracking architecture, adapting standard frameworks within the digital ad serving and campaign management platform, tag management platform, and web analytics platform where client-specific requirements warrant deviation. Build and implement UTMs and tracking URLs in alignment with agency naming conventions and client measurement strategies; ensure accurate and consistent tracking across all digital campaign touchpoints. Traffic digital creative assets to vendors, ensuring all assets meet vendor specifications; communicate proactively with vendors and internal teams at each step of the digital trafficking process to confirm delivery requirements and timelines are met. Monitor digital campaign delivery and performance reporting; analyze reporting anomalies and formulate a recommended resolution, looping in the Ad Operations Supervisor on matters with budget, contractual, or client-relationship impact rather than as a default step. Lead implementation of website tags and pixels in the tag management platform, selecting the appropriate configuration based on client measurement goals and troubleshooting discrepancies independently; support the team in maintaining accurate trafficking logs and campaign documentation. Maintain accurate time records in the finance/media platform; adhere to agency processes, workflow standards, and privacy protocols including PII compliance; attend internal training and industry conferences as directed. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1+ years of professional experience managing digital media campaigns; or equivalent combination of education and experience. Proficiency in standard business productivity suite required. Working knowledge of digital ad serving and campaign management platforms, tag management platforms, and web analytics platforms required. Strong understanding of digital media fundamentals and media math. Proactive and highly organized Proven ability to think critically and problem-solve Excellent written and verbal communication skills Ability to manage multiple client workstreams accurately and efficiently Licenses/Certifications Required: Google, Scrum, and other certifications and training as specified by department and level. Education Bachelor's degree from a four-year college or university, with a concentration in advertising, marketing, or communications preferred Total Perks Package The chance to be a part of a growing company and the next success story Amazing opportunities for career development Recognition programs Employee referral bonus Hybrid work schedule; 3 days in the office, 2 days working from home Fun and collaborative work environment Casual dress code Insurance Coverage (medical, dental, vision, life, and disability) 401(k) retirement plan, with employer 4% match Work/life benefits, including mental health and wellbeing support Flexible Time Off Policy Paid holidays, including agency soft closing Christmas Eve-New Year's Day Paid leave options, including sick leave, medical leave for self and family, and parental leave California Residents - Please review our Privacy Notice here. This employer participates in E-Verify. For more information, see the E-Verify Participation Poster and Right to Work Notice (English and Spanish).
09/25/2026
Full time
Job DescriptionJob Description Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Dallas, TX, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship. The Ad Operations Specialist works on a portfolio of clients to build and manage digital client campaigns and website tagging within the Media Intelligence & Operations department. The Ad Operations Specialist is proactive, organized, and exhibits strong communication and interpersonal skills. This role is responsible for digital campaign setup, trafficking, tracking implementation, and pacing monitoring across assigned accounts, and serves as a key point of contact between internal teams and media vendors on campaign delivery matters. Essential Duties and Responsibilities (Other duties may be assigned) Develop and manage digital campaigns in the digital ad serving and campaign management platform, implementing tracking that aligns with client goals; monitor campaign pacing and delivery trends using the campaign pacing platform and client dashboard platform, independently diagnosing the root cause of underperformance and determining the appropriate corrective action (reallocation, flighting adjustment, vendor substitution) before presenting recommendations to client teams. Evaluate each client's measurement needs and campaign objectives to determine the most effective digital campaign setup and tracking architecture, adapting standard frameworks within the digital ad serving and campaign management platform, tag management platform, and web analytics platform where client-specific requirements warrant deviation. Build and implement UTMs and tracking URLs in alignment with agency naming conventions and client measurement strategies; ensure accurate and consistent tracking across all digital campaign touchpoints. Traffic digital creative assets to vendors, ensuring all assets meet vendor specifications; communicate proactively with vendors and internal teams at each step of the digital trafficking process to confirm delivery requirements and timelines are met. Monitor digital campaign delivery and performance reporting; analyze reporting anomalies and formulate a recommended resolution, looping in the Ad Operations Supervisor on matters with budget, contractual, or client-relationship impact rather than as a default step. Lead implementation of website tags and pixels in the tag management platform, selecting the appropriate configuration based on client measurement goals and troubleshooting discrepancies independently; support the team in maintaining accurate trafficking logs and campaign documentation. Maintain accurate time records in the finance/media platform; adhere to agency processes, workflow standards, and privacy protocols including PII compliance; attend internal training and industry conferences as directed. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1+ years of professional experience managing digital media campaigns; or equivalent combination of education and experience. Proficiency in standard business productivity suite required. Working knowledge of digital ad serving and campaign management platforms, tag management platforms, and web analytics platforms required. Strong understanding of digital media fundamentals and media math. Proactive and highly organized Proven ability to think critically and problem-solve Excellent written and verbal communication skills Ability to manage multiple client workstreams accurately and efficiently Licenses/Certifications Required: Google, Scrum, and other certifications and training as specified by department and level. Education Bachelor's degree from a four-year college or university, with a concentration in advertising, marketing, or communications preferred Total Perks Package The chance to be a part of a growing company and the next success story Amazing opportunities for career development Recognition programs Employee referral bonus Hybrid work schedule; 3 days in the office, 2 days working from home Fun and collaborative work environment Casual dress code Insurance Coverage (medical, dental, vision, life, and disability) 401(k) retirement plan, with employer 4% match Work/life benefits, including mental health and wellbeing support Flexible Time Off Policy Paid holidays, including agency soft closing Christmas Eve-New Year's Day Paid leave options, including sick leave, medical leave for self and family, and parental leave California Residents - Please review our Privacy Notice here. This employer participates in E-Verify. For more information, see the E-Verify Participation Poster and Right to Work Notice (English and Spanish).
CAD Designer / Application Engineer - Orlando, FL
Specialized Fire & Security, Inc. Belle Isle, Florida
Specialized Fire & Security, Inc. is growing our Engineering group in Orlando and looking for an experienced fire alarm designer who understands Siemens' equipment. You'll turn contract documents and Sales proposals into accurate shop drawings and collateral documentation that our field crews and customers use every day. You'll work in the Orlando FL office as part of our multi-office Engineering Team What you'll do Work with Engineering supervisors to plan and produce shop drawings, including floorplans, riser diagrams, and control equipment and panel diagrams that match the project scope. Review contract drawings, specifications, and equipment data sheets to make sure every submittal reflects what was sold and what the code requires. Use AutoCAD automation (LISP, scripts, blocks, and templates) to speed up output and keep drawings consistent. Prepare collateral documentation for field staff, such as device schedules, wiring details, sequence of operations, and installation references. Record labor hours by project in our accounting software. Join periodic site visits, meetings, and surveys. Be available for overtime when project deadlines require it. Required 3+ years of AutoCAD experience producing fire alarm or life-safety shop drawings. 3+ years of hands-on experience with fire alarm and other life-safety electronics. Working knowledge of Siemens fire alarm equipment. NICET Level II or higher in Fire Alarm Systems. Ability to read and interpret contract drawings, specifications, codes, and equipment data & installation sheets. An understanding of electricity and electronics, including circuits, power supplies, and battery calculations. Strong written and verbal English communication skills. Strong computer and organizational skills, and the ability to manage several assignments independently. Legal authorization to work in the United States. Strongly preferred Experience as a fire alarm field technician, including installation, programming, and commissioning. Familiarity with NFPA 72 and the Florida Fire Prevention Code. Experience with large-scale or networked Siemens systems and related equipment. Candidates with competitive manufacturer knowledge and experience will be considered. Bluebeam Revu experience for markups and submittal review. What we offer Medical: We pay 82.5% of your medical premium. Vision, dental, and other benefits are available for purchase. Time off: 15 days of PTO to start, prorated for the first year and increasing with years of service, plus 10 paid company holidays. Growth: A written Advancement Plan with defined goals and matching compensation adjustments from your first day. Pay: We offer highly competitive compensation based on experience. Experienced candidates who bring Siemens expertise and industry knowledge will be paid for the value they add to the team. Location This is an in-office position at our Orlando, FL office. Apply If you're an ambitious, self-motivated professional with a strong AutoCAD background and real fire alarm experience, we'd like to hear from you. Include in your resume the Siemens platforms that you have experience with. Specialized Fire & Security, Inc. is an equal opportunity employer. PIb23fcf6-
09/25/2026
Full time
Specialized Fire & Security, Inc. is growing our Engineering group in Orlando and looking for an experienced fire alarm designer who understands Siemens' equipment. You'll turn contract documents and Sales proposals into accurate shop drawings and collateral documentation that our field crews and customers use every day. You'll work in the Orlando FL office as part of our multi-office Engineering Team What you'll do Work with Engineering supervisors to plan and produce shop drawings, including floorplans, riser diagrams, and control equipment and panel diagrams that match the project scope. Review contract drawings, specifications, and equipment data sheets to make sure every submittal reflects what was sold and what the code requires. Use AutoCAD automation (LISP, scripts, blocks, and templates) to speed up output and keep drawings consistent. Prepare collateral documentation for field staff, such as device schedules, wiring details, sequence of operations, and installation references. Record labor hours by project in our accounting software. Join periodic site visits, meetings, and surveys. Be available for overtime when project deadlines require it. Required 3+ years of AutoCAD experience producing fire alarm or life-safety shop drawings. 3+ years of hands-on experience with fire alarm and other life-safety electronics. Working knowledge of Siemens fire alarm equipment. NICET Level II or higher in Fire Alarm Systems. Ability to read and interpret contract drawings, specifications, codes, and equipment data & installation sheets. An understanding of electricity and electronics, including circuits, power supplies, and battery calculations. Strong written and verbal English communication skills. Strong computer and organizational skills, and the ability to manage several assignments independently. Legal authorization to work in the United States. Strongly preferred Experience as a fire alarm field technician, including installation, programming, and commissioning. Familiarity with NFPA 72 and the Florida Fire Prevention Code. Experience with large-scale or networked Siemens systems and related equipment. Candidates with competitive manufacturer knowledge and experience will be considered. Bluebeam Revu experience for markups and submittal review. What we offer Medical: We pay 82.5% of your medical premium. Vision, dental, and other benefits are available for purchase. Time off: 15 days of PTO to start, prorated for the first year and increasing with years of service, plus 10 paid company holidays. Growth: A written Advancement Plan with defined goals and matching compensation adjustments from your first day. Pay: We offer highly competitive compensation based on experience. Experienced candidates who bring Siemens expertise and industry knowledge will be paid for the value they add to the team. Location This is an in-office position at our Orlando, FL office. Apply If you're an ambitious, self-motivated professional with a strong AutoCAD background and real fire alarm experience, we'd like to hear from you. Include in your resume the Siemens platforms that you have experience with. Specialized Fire & Security, Inc. is an equal opportunity employer. PIb23fcf6-
Remote OPS Center Manager
Atlantica Phoenix, Arizona
Requisition ID: req436 Location: Phoenix, AZ, United States Join Our Team! We are currently recruiting a Remote OPS Center Manager to join our team and contribute to key projects in a dynamic and collaborative environment. This role is part of a global team working towardcommon goals. We operate as one company, across all locations, with shared responsibility andclear accountability. The Remote Operations Center (ROC) Manager leads a team of operators across rotating 24/7 shifts, providing real-time oversight of a multi-technology renewable energy portfolio spanning wind, battery energy storage systems (BESS), and utility-scale solar photovoltaic (PV) assets. The portfolio is currently concentrated in the US Southwest (CAISO market), with planned expansion into MISO and ERCOT, and includes wind assets in Alberta and Québec with future MISO expansion. The Manager ensures safe, reliable, and compliant operations across all assets, serves as the primary escalation point for real-time operational issues, and fosters a culture of continuous improvement within the ROC. This role is pivotal in bridging field operations, scheduling coordination, asset management, and SCADA-driven alarm management. In addition, the Manager will serve as a key contributor in the stand-up of a new ROC facility launching January 1, 2027, with significant hands-on involvement throughout the first three months of operations to ensure the center is fully staffed, operationally ready, and performing to standard. Key Responsibilities Team Supervision & Shift Management Supervise, mentor, and develop a team of ROC Operators working rotating 24/7 shifts, including days, nights, weekends, and holidays. Create and maintain shift schedules ensuring continuous coverage with no single points of failure. Conduct regular performance reviews, one-on-ones, and skills assessments to support operator development and retention. Establish and enforce Standard Operating Procedures (SOPs), escalation protocols, and shift handover standards. Serve as the primary escalation contact for operators during complex or high-impact operational events. Real-Time Operations Monitoring Oversee continuous real-time monitoring of wind, BESS, and PV assets via SCADA platforms across multiple geographic regions and regulatory markets. Ensure operators actively track generation performance, equipment status, and market signals for CAISO, MISO, ERCOT, AESO, and HQÉI interconnected assets. Direct real-time responses to curtailments, forced outages, grid emergencies, and market dispatch instructions. Ensure compliance with market rules, grid codes, and interconnection agreements across all operating jurisdictions . SCADA Alarm Management Oversee the team's systematic monitoring, triage, and resolution of SCADA alarms across the full asset portfolio. Ensure alarm events are correctly classified, escalated, and documented in accordance with established alarm management procedures. Direct operators to initiate SAP Work Orders for field technician dispatch in response to equipment alarms, faults, and performance deviations. Review alarm logs and Work Order completion rates; identify recurring issues and drive root cause analysis efforts with O&M engineering teams. Champion continuous improvement of alarm rationalization and suppression strategies to reduce nuisance alarms and increase operator effectiveness. Coordination with Field Operations Serve as the primary ROC interface with field operators and site technicians at wind, BESS, and PV facilities. Oversee daily coordination of operations and maintenance (O&M) activities, ensuring safe system states and Lock Out / Tag Out (LOTO) compliance before and after field work. Authorize and document switching operations, clearances, and equipment isolation in coordination with field supervisors. Ensure the ROC team maintains accurate and up-to-date awareness of field crew activities, planned work, and site access conditions. Outage Coordination & Scheduling Lead ROC coordination of planned and forced outages with scheduling coordinators and market operators (CAISO, MISO, ERCOT, AESO, HQÉI). Ensure timely and accurate submission of outage notifications, availability updates, and return-to-service confirmations to applicable ISOs and utilities. Collaborate with asset managers, O&M teams, and commercial schedulers to minimize revenue impact and optimize outage windows. Maintain outage logs and ensure compliance with reporting timelines required by each market and regulatory jurisdiction . SAP Work Order Administration Ensure ROC operators proficiently create, assign, and close SAP Plant Maintenance (PM) Work Orders in response to SCADA alarms and operational events Monitor Work Order backlogs and escalate aging or high-priority items to maintenance supervisors and asset managers. Review and approve Work Orders for accuracy, completeness, and appropriate priority classification. Participate in weekly O&M planning meetings to align ROC-generated Work Orders with field maintenance schedules. Reporting & Documentation Ensure accurate shift logs, incident reports, and operational summaries are produced for every shift. Prepare and deliver daily, weekly, and monthly operational performance reports to leadership. Track and report KPIs including asset availability, alarm response time, Work Order cycle time, and outage duration. Support post-event investigations and document lessons learned to prevent recurrence. ROC Stand-Up & New Facility Commissioning Work as a key contributor alongside the project team to stand up a new Remote Operations Center launching January 1, 2027, with primary focus and elevated involvement expected through March 31, 2027. Contribute to the design and implementation of ROC operational infrastructure, including SCADA integration, alarm management frameworks, and workstation configuration. Assist in recruiting, onboarding, and initial training of ROC Operators for the new facility, ensuring all personnel are shift-ready prior to go-live. Develop and validate Standard Operating Procedures, shift handover standards, escalation protocols, and emergency response plans tailored to the new facility's asset portfolio. Coordinate with IT, SCADA/controls vendors, and O&M engineering teams to resolve integration issues and confirm system readiness before and during commissioning. Participate in tabletop exercises, mock-shift walkthroughs, and operational readiness reviews to verify the team and systems are prepared for live operations. Track and report stand-up milestones, open action items, and readiness gaps to project leadership throughout the commissioning period. Transition stand-up responsibilities to steady-state operations management no later than the end of Q1 2027, maintaining documentation of lessons learned for future facility launches. Qualifications Required Bachelor's degree in electrical engineering , p ower s ystems, e nergy m anagement, or a related technical field - OR equivalent combination of education and experience. Minimum 10 years of experience in ROC renewable power plant operations, grid control room operations, or utility/ISO operations. Minimum 5 years in a managerial role within a 24/7 operational environment. Demonstrated experience with SCADA platforms in a wind, solar, or BESS operations environment. Familiarity with SAP Plant Maintenance (PM) module for Work Order creation and management. Understanding of wholesale electricity markets and interconnection requirements in at least one of: CAISO, MISO, ERCOT, AESO, or HQÉI. Strong working knowledge of safety protocols including LOTO, switching procedures, and high-voltage safety practices. Excellent leadership, communication, and team development skills. Preferred Experience operating across multiple ISOs/markets simultaneously, particularly CAISO and Canadian markets (AESO / HQÉI). Familiarity with all three asset classes: wind turbine generators, utility-scale PV inverters, and grid-scale BESS systems. Knowledge of NERC/WECC reliability standards and Canadian provincial grid codes applicable to renewable generation. Experience with energy management systems (EMS) and/or advanced SCADA historian platforms (e.g., OSIsoft PI, GE Predix, or similar). Professional certification: NERC System Operator Certification, PE license, or equivalent market certification. Bilingual (English/French , English/Spanish ). Core Competencies Operational Leadership Technical Acumen Team coaching & performance management Decision-making under pressure Effective escalation & communication Process discipline & SOP adherence SCADA alarm management & triage Multi-market regulatory knowledge SAP PM Work Order proficiency Wind, PV & BESS systems knowledge Working Conditions Primary work location: Tempe, Arizona ROC facility (on-site required ). 24/7 operational environment; manager must be available for escalation on-call outside of standard shifts. Sporadic travel to field sites in US Southwest (AZ, CA, NM, NV), Alberta (Canada), and Québec (Canada) may be required . . click apply for full job details
09/25/2026
Full time
Requisition ID: req436 Location: Phoenix, AZ, United States Join Our Team! We are currently recruiting a Remote OPS Center Manager to join our team and contribute to key projects in a dynamic and collaborative environment. This role is part of a global team working towardcommon goals. We operate as one company, across all locations, with shared responsibility andclear accountability. The Remote Operations Center (ROC) Manager leads a team of operators across rotating 24/7 shifts, providing real-time oversight of a multi-technology renewable energy portfolio spanning wind, battery energy storage systems (BESS), and utility-scale solar photovoltaic (PV) assets. The portfolio is currently concentrated in the US Southwest (CAISO market), with planned expansion into MISO and ERCOT, and includes wind assets in Alberta and Québec with future MISO expansion. The Manager ensures safe, reliable, and compliant operations across all assets, serves as the primary escalation point for real-time operational issues, and fosters a culture of continuous improvement within the ROC. This role is pivotal in bridging field operations, scheduling coordination, asset management, and SCADA-driven alarm management. In addition, the Manager will serve as a key contributor in the stand-up of a new ROC facility launching January 1, 2027, with significant hands-on involvement throughout the first three months of operations to ensure the center is fully staffed, operationally ready, and performing to standard. Key Responsibilities Team Supervision & Shift Management Supervise, mentor, and develop a team of ROC Operators working rotating 24/7 shifts, including days, nights, weekends, and holidays. Create and maintain shift schedules ensuring continuous coverage with no single points of failure. Conduct regular performance reviews, one-on-ones, and skills assessments to support operator development and retention. Establish and enforce Standard Operating Procedures (SOPs), escalation protocols, and shift handover standards. Serve as the primary escalation contact for operators during complex or high-impact operational events. Real-Time Operations Monitoring Oversee continuous real-time monitoring of wind, BESS, and PV assets via SCADA platforms across multiple geographic regions and regulatory markets. Ensure operators actively track generation performance, equipment status, and market signals for CAISO, MISO, ERCOT, AESO, and HQÉI interconnected assets. Direct real-time responses to curtailments, forced outages, grid emergencies, and market dispatch instructions. Ensure compliance with market rules, grid codes, and interconnection agreements across all operating jurisdictions . SCADA Alarm Management Oversee the team's systematic monitoring, triage, and resolution of SCADA alarms across the full asset portfolio. Ensure alarm events are correctly classified, escalated, and documented in accordance with established alarm management procedures. Direct operators to initiate SAP Work Orders for field technician dispatch in response to equipment alarms, faults, and performance deviations. Review alarm logs and Work Order completion rates; identify recurring issues and drive root cause analysis efforts with O&M engineering teams. Champion continuous improvement of alarm rationalization and suppression strategies to reduce nuisance alarms and increase operator effectiveness. Coordination with Field Operations Serve as the primary ROC interface with field operators and site technicians at wind, BESS, and PV facilities. Oversee daily coordination of operations and maintenance (O&M) activities, ensuring safe system states and Lock Out / Tag Out (LOTO) compliance before and after field work. Authorize and document switching operations, clearances, and equipment isolation in coordination with field supervisors. Ensure the ROC team maintains accurate and up-to-date awareness of field crew activities, planned work, and site access conditions. Outage Coordination & Scheduling Lead ROC coordination of planned and forced outages with scheduling coordinators and market operators (CAISO, MISO, ERCOT, AESO, HQÉI). Ensure timely and accurate submission of outage notifications, availability updates, and return-to-service confirmations to applicable ISOs and utilities. Collaborate with asset managers, O&M teams, and commercial schedulers to minimize revenue impact and optimize outage windows. Maintain outage logs and ensure compliance with reporting timelines required by each market and regulatory jurisdiction . SAP Work Order Administration Ensure ROC operators proficiently create, assign, and close SAP Plant Maintenance (PM) Work Orders in response to SCADA alarms and operational events Monitor Work Order backlogs and escalate aging or high-priority items to maintenance supervisors and asset managers. Review and approve Work Orders for accuracy, completeness, and appropriate priority classification. Participate in weekly O&M planning meetings to align ROC-generated Work Orders with field maintenance schedules. Reporting & Documentation Ensure accurate shift logs, incident reports, and operational summaries are produced for every shift. Prepare and deliver daily, weekly, and monthly operational performance reports to leadership. Track and report KPIs including asset availability, alarm response time, Work Order cycle time, and outage duration. Support post-event investigations and document lessons learned to prevent recurrence. ROC Stand-Up & New Facility Commissioning Work as a key contributor alongside the project team to stand up a new Remote Operations Center launching January 1, 2027, with primary focus and elevated involvement expected through March 31, 2027. Contribute to the design and implementation of ROC operational infrastructure, including SCADA integration, alarm management frameworks, and workstation configuration. Assist in recruiting, onboarding, and initial training of ROC Operators for the new facility, ensuring all personnel are shift-ready prior to go-live. Develop and validate Standard Operating Procedures, shift handover standards, escalation protocols, and emergency response plans tailored to the new facility's asset portfolio. Coordinate with IT, SCADA/controls vendors, and O&M engineering teams to resolve integration issues and confirm system readiness before and during commissioning. Participate in tabletop exercises, mock-shift walkthroughs, and operational readiness reviews to verify the team and systems are prepared for live operations. Track and report stand-up milestones, open action items, and readiness gaps to project leadership throughout the commissioning period. Transition stand-up responsibilities to steady-state operations management no later than the end of Q1 2027, maintaining documentation of lessons learned for future facility launches. Qualifications Required Bachelor's degree in electrical engineering , p ower s ystems, e nergy m anagement, or a related technical field - OR equivalent combination of education and experience. Minimum 10 years of experience in ROC renewable power plant operations, grid control room operations, or utility/ISO operations. Minimum 5 years in a managerial role within a 24/7 operational environment. Demonstrated experience with SCADA platforms in a wind, solar, or BESS operations environment. Familiarity with SAP Plant Maintenance (PM) module for Work Order creation and management. Understanding of wholesale electricity markets and interconnection requirements in at least one of: CAISO, MISO, ERCOT, AESO, or HQÉI. Strong working knowledge of safety protocols including LOTO, switching procedures, and high-voltage safety practices. Excellent leadership, communication, and team development skills. Preferred Experience operating across multiple ISOs/markets simultaneously, particularly CAISO and Canadian markets (AESO / HQÉI). Familiarity with all three asset classes: wind turbine generators, utility-scale PV inverters, and grid-scale BESS systems. Knowledge of NERC/WECC reliability standards and Canadian provincial grid codes applicable to renewable generation. Experience with energy management systems (EMS) and/or advanced SCADA historian platforms (e.g., OSIsoft PI, GE Predix, or similar). Professional certification: NERC System Operator Certification, PE license, or equivalent market certification. Bilingual (English/French , English/Spanish ). Core Competencies Operational Leadership Technical Acumen Team coaching & performance management Decision-making under pressure Effective escalation & communication Process discipline & SOP adherence SCADA alarm management & triage Multi-market regulatory knowledge SAP PM Work Order proficiency Wind, PV & BESS systems knowledge Working Conditions Primary work location: Tempe, Arizona ROC facility (on-site required ). 24/7 operational environment; manager must be available for escalation on-call outside of standard shifts. Sporadic travel to field sites in US Southwest (AZ, CA, NM, NV), Alberta (Canada), and Québec (Canada) may be required . . click apply for full job details
Operador(a) de Ahumado
SBS Acquisition Company LLC Santa Barbara, California
Description: Resumen del Puesto El/La Operador(a) de Ahumado (Smoker) es responsable de operar y monitorear los equipos de ahumado para producir productos de salmón ahumado de alta calidad. Este puesto garantiza el cumplimiento de los estándares de seguridad alimentaria, los procedimientos adecuados de ahumado y la calidad constante del producto. Funciones y Responsabilidades Esenciales Operar hornos, cámaras y equipos de ahumado de acuerdo con los procedimientos establecidos. Preparar el pescado para el proceso de ahumado, incluyendo la carga de racks y la verificación de las especificaciones del producto. Monitorear la temperatura, humedad y niveles de humo durante todo el proceso de ahumado. Ajustar los controles y procesos según sea necesario para garantizar una calidad constante del producto. Seguir los programas de producción y cumplir con las metas diarias de producción. Inspeccionar los productos terminados para verificar su calidad, apariencia y cumplimiento con los requisitos de seguridad alimentaria. Mantener registros y bitácoras de producción precisos y actualizados. Limpiar y desinfectar regularmente los equipos de ahumado y las áreas de trabajo. Cumplir con todas las normas y procedimientos de seguridad, saneamiento y HACCP. Informar de inmediato a los supervisores sobre cualquier falla del equipo o problema relacionado con la calidad. Requirements: Condiciones de Trabajo Exposición a temperaturas frías, humedad y humo. Permanecer de pie, caminar, agacharse y levantar objetos durante el turno. Uso de equipo de protección personal (PPE), incluyendo guantes, delantales y redes para el cabello Requisitos Se prefiere experiencia previa en procesamiento de alimentos, productos del mar o procesos de ahumado. Capacidad para seguir instrucciones detalladas y procedimientos de seguridad. Conocimiento básico de las normas de seguridad alimentaria; conocimiento de HACCP es preferible. Capacidad para trabajar en un ambiente frío, húmedo y de ritmo rápido. Gran atención a los detalles y al control de calidad. Capacidad para levantar hasta 50 libras y permanecer de pie durante períodos prolongados. Disponibilidad y flexibilidad para trabajar diferentes turnos, fines de semana y horas extras según sea necesario. Compensation details: 18-20 Hourly Wage PI734fa221d92f-5990
09/25/2026
Full time
Description: Resumen del Puesto El/La Operador(a) de Ahumado (Smoker) es responsable de operar y monitorear los equipos de ahumado para producir productos de salmón ahumado de alta calidad. Este puesto garantiza el cumplimiento de los estándares de seguridad alimentaria, los procedimientos adecuados de ahumado y la calidad constante del producto. Funciones y Responsabilidades Esenciales Operar hornos, cámaras y equipos de ahumado de acuerdo con los procedimientos establecidos. Preparar el pescado para el proceso de ahumado, incluyendo la carga de racks y la verificación de las especificaciones del producto. Monitorear la temperatura, humedad y niveles de humo durante todo el proceso de ahumado. Ajustar los controles y procesos según sea necesario para garantizar una calidad constante del producto. Seguir los programas de producción y cumplir con las metas diarias de producción. Inspeccionar los productos terminados para verificar su calidad, apariencia y cumplimiento con los requisitos de seguridad alimentaria. Mantener registros y bitácoras de producción precisos y actualizados. Limpiar y desinfectar regularmente los equipos de ahumado y las áreas de trabajo. Cumplir con todas las normas y procedimientos de seguridad, saneamiento y HACCP. Informar de inmediato a los supervisores sobre cualquier falla del equipo o problema relacionado con la calidad. Requirements: Condiciones de Trabajo Exposición a temperaturas frías, humedad y humo. Permanecer de pie, caminar, agacharse y levantar objetos durante el turno. Uso de equipo de protección personal (PPE), incluyendo guantes, delantales y redes para el cabello Requisitos Se prefiere experiencia previa en procesamiento de alimentos, productos del mar o procesos de ahumado. Capacidad para seguir instrucciones detalladas y procedimientos de seguridad. Conocimiento básico de las normas de seguridad alimentaria; conocimiento de HACCP es preferible. Capacidad para trabajar en un ambiente frío, húmedo y de ritmo rápido. Gran atención a los detalles y al control de calidad. Capacidad para levantar hasta 50 libras y permanecer de pie durante períodos prolongados. Disponibilidad y flexibilidad para trabajar diferentes turnos, fines de semana y horas extras según sea necesario. Compensation details: 18-20 Hourly Wage PI734fa221d92f-5990
Ad Operations Specialist
True Media Saint Paul, Minnesota
Job DescriptionJob Description Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Dallas, TX, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship. The Ad Operations Specialist works on a portfolio of clients to build and manage digital client campaigns and website tagging within the Media Intelligence & Operations department. The Ad Operations Specialist is proactive, organized, and exhibits strong communication and interpersonal skills. This role is responsible for digital campaign setup, trafficking, tracking implementation, and pacing monitoring across assigned accounts, and serves as a key point of contact between internal teams and media vendors on campaign delivery matters. Essential Duties and Responsibilities (Other duties may be assigned) Develop and manage digital campaigns in the digital ad serving and campaign management platform, implementing tracking that aligns with client goals; monitor campaign pacing and delivery trends using the campaign pacing platform and client dashboard platform, independently diagnosing the root cause of underperformance and determining the appropriate corrective action (reallocation, flighting adjustment, vendor substitution) before presenting recommendations to client teams. Evaluate each client's measurement needs and campaign objectives to determine the most effective digital campaign setup and tracking architecture, adapting standard frameworks within the digital ad serving and campaign management platform, tag management platform, and web analytics platform where client-specific requirements warrant deviation. Build and implement UTMs and tracking URLs in alignment with agency naming conventions and client measurement strategies; ensure accurate and consistent tracking across all digital campaign touchpoints. Traffic digital creative assets to vendors, ensuring all assets meet vendor specifications; communicate proactively with vendors and internal teams at each step of the digital trafficking process to confirm delivery requirements and timelines are met. Monitor digital campaign delivery and performance reporting; analyze reporting anomalies and formulate a recommended resolution, looping in the Ad Operations Supervisor on matters with budget, contractual, or client-relationship impact rather than as a default step. Lead implementation of website tags and pixels in the tag management platform, selecting the appropriate configuration based on client measurement goals and troubleshooting discrepancies independently; support the team in maintaining accurate trafficking logs and campaign documentation. Maintain accurate time records in the finance/media platform; adhere to agency processes, workflow standards, and privacy protocols including PII compliance; attend internal training and industry conferences as directed. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1+ years of professional experience managing digital media campaigns; or equivalent combination of education and experience. Proficiency in standard business productivity suite required. Working knowledge of digital ad serving and campaign management platforms, tag management platforms, and web analytics platforms required. Strong understanding of digital media fundamentals and media math. Proactive and highly organized Proven ability to think critically and problem-solve Excellent written and verbal communication skills Ability to manage multiple client workstreams accurately and efficiently Licenses/Certifications Required: Google, Scrum, and other certifications and training as specified by department and level. Education Bachelor's degree from a four-year college or university, with a concentration in advertising, marketing, or communications preferred Total Perks Package The chance to be a part of a growing company and the next success story Amazing opportunities for career development Recognition programs Employee referral bonus Hybrid work schedule; 3 days in the office, 2 days working from home Fun and collaborative work environment Casual dress code Insurance Coverage (medical, dental, vision, life, and disability) 401(k) retirement plan, with employer 4% match Work/life benefits, including mental health and wellbeing support Flexible Time Off Policy Paid holidays, including agency soft closing Christmas Eve-New Year's Day Paid leave options, including sick leave, medical leave for self and family, and parental leave California Residents - Please review our Privacy Notice here. This employer participates in E-Verify. For more information, see the E-Verify Participation Poster and Right to Work Notice (English and Spanish).
09/25/2026
Full time
Job DescriptionJob Description Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Dallas, TX, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship. The Ad Operations Specialist works on a portfolio of clients to build and manage digital client campaigns and website tagging within the Media Intelligence & Operations department. The Ad Operations Specialist is proactive, organized, and exhibits strong communication and interpersonal skills. This role is responsible for digital campaign setup, trafficking, tracking implementation, and pacing monitoring across assigned accounts, and serves as a key point of contact between internal teams and media vendors on campaign delivery matters. Essential Duties and Responsibilities (Other duties may be assigned) Develop and manage digital campaigns in the digital ad serving and campaign management platform, implementing tracking that aligns with client goals; monitor campaign pacing and delivery trends using the campaign pacing platform and client dashboard platform, independently diagnosing the root cause of underperformance and determining the appropriate corrective action (reallocation, flighting adjustment, vendor substitution) before presenting recommendations to client teams. Evaluate each client's measurement needs and campaign objectives to determine the most effective digital campaign setup and tracking architecture, adapting standard frameworks within the digital ad serving and campaign management platform, tag management platform, and web analytics platform where client-specific requirements warrant deviation. Build and implement UTMs and tracking URLs in alignment with agency naming conventions and client measurement strategies; ensure accurate and consistent tracking across all digital campaign touchpoints. Traffic digital creative assets to vendors, ensuring all assets meet vendor specifications; communicate proactively with vendors and internal teams at each step of the digital trafficking process to confirm delivery requirements and timelines are met. Monitor digital campaign delivery and performance reporting; analyze reporting anomalies and formulate a recommended resolution, looping in the Ad Operations Supervisor on matters with budget, contractual, or client-relationship impact rather than as a default step. Lead implementation of website tags and pixels in the tag management platform, selecting the appropriate configuration based on client measurement goals and troubleshooting discrepancies independently; support the team in maintaining accurate trafficking logs and campaign documentation. Maintain accurate time records in the finance/media platform; adhere to agency processes, workflow standards, and privacy protocols including PII compliance; attend internal training and industry conferences as directed. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1+ years of professional experience managing digital media campaigns; or equivalent combination of education and experience. Proficiency in standard business productivity suite required. Working knowledge of digital ad serving and campaign management platforms, tag management platforms, and web analytics platforms required. Strong understanding of digital media fundamentals and media math. Proactive and highly organized Proven ability to think critically and problem-solve Excellent written and verbal communication skills Ability to manage multiple client workstreams accurately and efficiently Licenses/Certifications Required: Google, Scrum, and other certifications and training as specified by department and level. Education Bachelor's degree from a four-year college or university, with a concentration in advertising, marketing, or communications preferred Total Perks Package The chance to be a part of a growing company and the next success story Amazing opportunities for career development Recognition programs Employee referral bonus Hybrid work schedule; 3 days in the office, 2 days working from home Fun and collaborative work environment Casual dress code Insurance Coverage (medical, dental, vision, life, and disability) 401(k) retirement plan, with employer 4% match Work/life benefits, including mental health and wellbeing support Flexible Time Off Policy Paid holidays, including agency soft closing Christmas Eve-New Year's Day Paid leave options, including sick leave, medical leave for self and family, and parental leave California Residents - Please review our Privacy Notice here. This employer participates in E-Verify. For more information, see the E-Verify Participation Poster and Right to Work Notice (English and Spanish).
Data Quality Assurance Associate
Covenant House California Long Beach, California
Job DescriptionJob Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Los Angeles location, which is our flagship site, we offer a full continuum of housing and support services to young people. Over the past 36 years, our services have grown and expanded, and we serve more than 900 young people every year. As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: Under the supervision of the Director of Government Grants & Compliance, the Quality Assurance Associate (QA Assoc) plays a vital role in supporting the agency's statewide efforts to maintain our high-quality, effective programming for youth experiencing homelessness for. The QA Assoc will be responsible for ensuring data integrity and quality across all program areas, contributing to programmatic management through the review and monitoring of service delivery documentation, and promoting compliance with private and government funder requirements. This position coordinates closely with program staff to support accurate and timely data entry, maintain and monitor program databases (including ETO, HMIS, and others), and ensure adherence to best practices and tracking standards. The QA Assoc will also assist with internal audits, program evaluation reporting, and preparation for site visits and compliance reviews. Additionally, this role supports the agency's funding needs by contributing to grant reporting processes, collecting data to demonstrate program outcomes, and participating in cross-functional meetings with service programs and the Director. ESSENTIAL FUNCTIONS: Works collaboratively with CHC's Program teams to ensure accuracy, consistency, and timeliness of data entry across program databases (e.g., ETO, HMIS, internal tracking systems). Provide a high level of customer service to partnering departments including programs, HR, development and finance. This includes communicating requests for information you may need to accomplish your goals, as well as providing information others request to inform their goals. Maintain updated documentation of data standards, protocols, and procedures for assigned contracts, systems or areas of scope defined by the Director of QA. Maintains census and bed list reports at all sites, mitigating any gaps in accuracy and proper training of staff members in those data systems. Conduct routine data quality checks and audits to identify errors or inconsistencies, and work with agency staff on the correction process. Monitor program performance metrics in alignment with agency goals and funder requirements, including performing routine chart audits, and summarize findings and recommendations. Assist in the preparation of data reports for funders, government agencies, and internal stakeholders. Document Management: Assist in maintaining the various filing systems at each site in an organized and consistent manner. Charts and documentation: Prepare charts for audit-readiness and ensure that all contractually required paperwork, signatures and audit sheets are maintained by program. Respond to job related emails, voicemails and direct requests from in a timely and professional manner. Participate in weekly QA team meetings, and other meetings as assigned. Other duties as assigned by supervisor. JOB REQUIREMENTS: EDUCATION: High School Diploma required. EXPERIENCE: Minimum of 2-3 years of relevant data management experience, including interacting with both SQL- and internet-based databases. HMIS and/or Bonterra ETO or similar database experience is preferred. SKILLS: Must have strong verbal and written communication skills. Must be computer literate (Word, Excel, and Outlook.) Advanced knowledge of Microsoft Suite is preferred. Must have experience using relational databases. Highly self-motivated with proven organizational skills and attention to detail. TRANSPORTATION / DRIVING: This position is not classified as a driving position; however, this individual will be required to have a physical presence at multiple sites (sometimes within the same day). If an employee is required to use a personal vehicle for work-related travel, including attending off-site meetings or appointments with clients or staff, the employee must maintain and provide proof of valid driving credentials and automobile insurance in accordance with applicable law and company policy. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. The ability to navigate stairs may also be required. As we are open 24/7, Staff may be required to work occasional weekend days or holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. This is a Full-Time 40 hour per week position. KNOWLEDGE/TRAINING: Has and/or willing to obtain training and knowledge in the following areas: Understanding of trauma-informed care, youth development principles, and barriers faced by youth experiencing homelessness. SUPERVISORY DUTIES: Not Applicable. This position does not supervise other staff members. EQUIPMENT USED: Telephones, computers, computer peripherals, Microsoft Suite, ETO, HMIS, and other relational database programs, email, and internet programs. ADDITIONAL: As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. We Are an Equal Opportunity Employer Covenant House California (CHC) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. CHC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHC will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. Covenant House California is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require accommodation due to a disability to complete this application OR to participate in other aspects of the hiring process for which you have received an invitation, please reach out to our HR team. Contact us at 1-, Monday through Friday, 7 a.m. to 4 p.m., Pacific Time or email us at . If you are experiencing issues submitting your application and accompanying materials, please email .
09/25/2026
Full time
Job DescriptionJob Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Los Angeles location, which is our flagship site, we offer a full continuum of housing and support services to young people. Over the past 36 years, our services have grown and expanded, and we serve more than 900 young people every year. As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: Under the supervision of the Director of Government Grants & Compliance, the Quality Assurance Associate (QA Assoc) plays a vital role in supporting the agency's statewide efforts to maintain our high-quality, effective programming for youth experiencing homelessness for. The QA Assoc will be responsible for ensuring data integrity and quality across all program areas, contributing to programmatic management through the review and monitoring of service delivery documentation, and promoting compliance with private and government funder requirements. This position coordinates closely with program staff to support accurate and timely data entry, maintain and monitor program databases (including ETO, HMIS, and others), and ensure adherence to best practices and tracking standards. The QA Assoc will also assist with internal audits, program evaluation reporting, and preparation for site visits and compliance reviews. Additionally, this role supports the agency's funding needs by contributing to grant reporting processes, collecting data to demonstrate program outcomes, and participating in cross-functional meetings with service programs and the Director. ESSENTIAL FUNCTIONS: Works collaboratively with CHC's Program teams to ensure accuracy, consistency, and timeliness of data entry across program databases (e.g., ETO, HMIS, internal tracking systems). Provide a high level of customer service to partnering departments including programs, HR, development and finance. This includes communicating requests for information you may need to accomplish your goals, as well as providing information others request to inform their goals. Maintain updated documentation of data standards, protocols, and procedures for assigned contracts, systems or areas of scope defined by the Director of QA. Maintains census and bed list reports at all sites, mitigating any gaps in accuracy and proper training of staff members in those data systems. Conduct routine data quality checks and audits to identify errors or inconsistencies, and work with agency staff on the correction process. Monitor program performance metrics in alignment with agency goals and funder requirements, including performing routine chart audits, and summarize findings and recommendations. Assist in the preparation of data reports for funders, government agencies, and internal stakeholders. Document Management: Assist in maintaining the various filing systems at each site in an organized and consistent manner. Charts and documentation: Prepare charts for audit-readiness and ensure that all contractually required paperwork, signatures and audit sheets are maintained by program. Respond to job related emails, voicemails and direct requests from in a timely and professional manner. Participate in weekly QA team meetings, and other meetings as assigned. Other duties as assigned by supervisor. JOB REQUIREMENTS: EDUCATION: High School Diploma required. EXPERIENCE: Minimum of 2-3 years of relevant data management experience, including interacting with both SQL- and internet-based databases. HMIS and/or Bonterra ETO or similar database experience is preferred. SKILLS: Must have strong verbal and written communication skills. Must be computer literate (Word, Excel, and Outlook.) Advanced knowledge of Microsoft Suite is preferred. Must have experience using relational databases. Highly self-motivated with proven organizational skills and attention to detail. TRANSPORTATION / DRIVING: This position is not classified as a driving position; however, this individual will be required to have a physical presence at multiple sites (sometimes within the same day). If an employee is required to use a personal vehicle for work-related travel, including attending off-site meetings or appointments with clients or staff, the employee must maintain and provide proof of valid driving credentials and automobile insurance in accordance with applicable law and company policy. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. The ability to navigate stairs may also be required. As we are open 24/7, Staff may be required to work occasional weekend days or holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. This is a Full-Time 40 hour per week position. KNOWLEDGE/TRAINING: Has and/or willing to obtain training and knowledge in the following areas: Understanding of trauma-informed care, youth development principles, and barriers faced by youth experiencing homelessness. SUPERVISORY DUTIES: Not Applicable. This position does not supervise other staff members. EQUIPMENT USED: Telephones, computers, computer peripherals, Microsoft Suite, ETO, HMIS, and other relational database programs, email, and internet programs. ADDITIONAL: As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. We Are an Equal Opportunity Employer Covenant House California (CHC) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. CHC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHC will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. Covenant House California is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require accommodation due to a disability to complete this application OR to participate in other aspects of the hiring process for which you have received an invitation, please reach out to our HR team. Contact us at 1-, Monday through Friday, 7 a.m. to 4 p.m., Pacific Time or email us at . If you are experiencing issues submitting your application and accompanying materials, please email .
Manager, Quality Assurance (QA Manager)
AmaWaterways, LLC Calabasas, California
Job DescriptionJob Description At AmaWaterways, we believe meaningful careers begin with purpose, passion and a shared commitment to delivering unforgettable experiences. For those who value curiosity, connection and personal enrichment, AmaWaterways offers the opportunity to help craft meaningful river journeys that invite travelers to follow their own current. Built on a foundation of heartfelt hospitality, we treat our guests-and each other-with genuine care, warmth and respect. AmaWaterways fosters a collaborative environment both onboard our ships and across our global network of offices, where team members grow together, support one another and take pride in upholding the high standards and thoughtful service our company is known for. We invite talented, motivated professionals to explore our career opportunities and begin their journey with AmaWaterways today. This position is primarily responsible for leading and growing the quality assurance function across the company's web platform, APIs, integrations, and supporting services. The QA Manager owns the overall QA strategy, standards, and processes; manages and develops the QA team; and partners with engineering, product, and DevOps to ensure releases are predictable, reliable, and delivered with confidence. DUTIES AND RESPONSIBILITIES: Defines, owns, and continuously improves the end-to-end QA strategy across web, mobile-web, backend services, and integrations. Leads, mentors, and grows a team of QA specialists, automation engineers, and SDETs, fostering a culture of quality and accountability. Establishes and maintains QA standards, test plans, regression suites, smoke-test procedures, and release sign-off processes. Champions shift-left testing and embeds quality practices across the engineering organization. Identifies critical user journeys and high-risk areas, ensuring appropriate test coverage at each layer of the test pyramid. Sets the direction for automation frameworks across UI, API, and integration testing, and ensures suites are robust, maintainable, and trusted. Oversees integration of automated tests into CI/CD pipelines, and defines quality gates, deployment criteria, and rollback triggers in collaboration with DevOps. Owns release readiness and sign-off, ensuring consistent, repeatable, and low-risk deployments across Dev, QA, UAT, and Production. Defines, tracks, and reports on key quality metrics such as defect leakage, escape rate, test coverage, flakiness, MTTD, and MTTR. Provides clear, regular quality reporting and risk assessments to engineering leadership and business stakeholders. Manages relationships with external QA vendors and tooling providers, and contributes to build-versus-buy decisions. Analyzes production incidents to identify gaps in coverage and process, and drives corrective and preventive actions. Establishes and maintains quality governance, including audit readiness, compliance, and data-handling considerations relevant to the business. Evaluates and introduces new tools, technologies, and methodologies to advance the QA function. Provides project effort estimations and resource planning for QA activities across competing priorities. Communicates effectively with technical and non-technical groups, both internally and externally. Maintains current knowledge of relevant technology and quality engineering practices, as assigned. Participates in special projects, as required. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This job carries out supervisory responsibilities in accordance with the organization's policies and applicable laws: Provides day-to-day leadership, mentorship, and technical direction to QA team members. Leads interviewing, evaluation, and hiring of QA specialists, automation engineers, and SDETs. Owns onboarding and training to ensure adherence to quality standards and best practices. Assigns work, monitors progress, and ensures timely delivery of testing and release activities. Conducts performance discussions, sets goals, and supports the professional development of team members. Manages capacity and resource allocation across projects, releases, and competing priorities. Addresses workplace or project-related concerns and escalates issues when appropriate. QUALIFICATIONS: Bachelor's Degree (BA/BS) from a four-year college or university, or seven or more years of related experience and/or training, or an equivalent combination of education and experience. Seven or more years of professional QA experience, with at least three years in a lead or management capacity. Proven track record of building, leading, and scaling QA teams and functions. Computer skills required: Microsoft Office Suite; Project Management Software; Test Management and Defect Tracking Software (e.g., Jira); Database Software; Development Software; Internet Software; Spreadsheet Software; Word Processing Software; Electronic Mail Software; Presentation Software. Other skills required: Strong technical foundation in test automation, with hands-on experience in UI automation (Playwright, Cypress, or Selenium) and API testing tools (Postman/Newman, REST Assured, or Pact). Experience defining QA strategy and embedding quality practices across engineering organizations. Solid understanding of CI/CD pipelines and integrating automated testing into delivery workflows (Azure DevOps, GitHub Actions, Jenkins, or similar). Strong grasp of testing methodologies: TDD, BDD, the test pyramid, risk-based testing, and exploratory testing. Solid understanding of REST APIs, HTTP, authentication mechanisms (OAuth, JWT), and API contract testing. Experience with version control (Git) and code review practices. Strong experience with relational databases and writing SQL queries for data validation and analysis. Demonstrated people-management skills: hiring, mentoring, performance management, and resource planning. Cloud, DevOps, and CI/CD: Familiarity with cloud platforms (preferably Microsoft Azure), including app hosting, storage, networking, and security concepts. Experience embedding automated build, test, and deployment quality gates across multiple environments (Dev, QA, UAT, Prod). Experience with application monitoring, logging, and alerting in cloud environments (e.g., Datadog, New Relic, Grafana, Sentry). Performance and load testing experience with k6, JMeter, or Gatling is a plus. Security Methodology: Knowledge of secure coding and application security principles (e.g., OWASP Top 10) and security testing fundamentals. Experience working in Agile/Scrum environments; Scrum Master experience is a plus. ISTQB Advanced Level certification, or other relevant quality/leadership certification, is a plus. Experience managing QA in travel, hospitality, or other data-sensitive industries is a plus. Additional Leadership Expectations: Strong problem-solving and analytical skills. Ability to provide technical leadership and mentor team members. Excellent communication skills and the ability to collaborate with and influence cross-functional teams. Ability to balance multiple priorities and deliver high-quality outcomes on time. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand Occasionally required to walk Continually required to sit Continually required to utilize hand and finger dexterity Frequently required to talk or hear While performing the duties of this job, the noise level in the work environment is usually moderate The employee must occasionally lift and/or move up to 10 pounds Specific vision abilities required by this job include: Close Vision
09/25/2026
Full time
Job DescriptionJob Description At AmaWaterways, we believe meaningful careers begin with purpose, passion and a shared commitment to delivering unforgettable experiences. For those who value curiosity, connection and personal enrichment, AmaWaterways offers the opportunity to help craft meaningful river journeys that invite travelers to follow their own current. Built on a foundation of heartfelt hospitality, we treat our guests-and each other-with genuine care, warmth and respect. AmaWaterways fosters a collaborative environment both onboard our ships and across our global network of offices, where team members grow together, support one another and take pride in upholding the high standards and thoughtful service our company is known for. We invite talented, motivated professionals to explore our career opportunities and begin their journey with AmaWaterways today. This position is primarily responsible for leading and growing the quality assurance function across the company's web platform, APIs, integrations, and supporting services. The QA Manager owns the overall QA strategy, standards, and processes; manages and develops the QA team; and partners with engineering, product, and DevOps to ensure releases are predictable, reliable, and delivered with confidence. DUTIES AND RESPONSIBILITIES: Defines, owns, and continuously improves the end-to-end QA strategy across web, mobile-web, backend services, and integrations. Leads, mentors, and grows a team of QA specialists, automation engineers, and SDETs, fostering a culture of quality and accountability. Establishes and maintains QA standards, test plans, regression suites, smoke-test procedures, and release sign-off processes. Champions shift-left testing and embeds quality practices across the engineering organization. Identifies critical user journeys and high-risk areas, ensuring appropriate test coverage at each layer of the test pyramid. Sets the direction for automation frameworks across UI, API, and integration testing, and ensures suites are robust, maintainable, and trusted. Oversees integration of automated tests into CI/CD pipelines, and defines quality gates, deployment criteria, and rollback triggers in collaboration with DevOps. Owns release readiness and sign-off, ensuring consistent, repeatable, and low-risk deployments across Dev, QA, UAT, and Production. Defines, tracks, and reports on key quality metrics such as defect leakage, escape rate, test coverage, flakiness, MTTD, and MTTR. Provides clear, regular quality reporting and risk assessments to engineering leadership and business stakeholders. Manages relationships with external QA vendors and tooling providers, and contributes to build-versus-buy decisions. Analyzes production incidents to identify gaps in coverage and process, and drives corrective and preventive actions. Establishes and maintains quality governance, including audit readiness, compliance, and data-handling considerations relevant to the business. Evaluates and introduces new tools, technologies, and methodologies to advance the QA function. Provides project effort estimations and resource planning for QA activities across competing priorities. Communicates effectively with technical and non-technical groups, both internally and externally. Maintains current knowledge of relevant technology and quality engineering practices, as assigned. Participates in special projects, as required. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This job carries out supervisory responsibilities in accordance with the organization's policies and applicable laws: Provides day-to-day leadership, mentorship, and technical direction to QA team members. Leads interviewing, evaluation, and hiring of QA specialists, automation engineers, and SDETs. Owns onboarding and training to ensure adherence to quality standards and best practices. Assigns work, monitors progress, and ensures timely delivery of testing and release activities. Conducts performance discussions, sets goals, and supports the professional development of team members. Manages capacity and resource allocation across projects, releases, and competing priorities. Addresses workplace or project-related concerns and escalates issues when appropriate. QUALIFICATIONS: Bachelor's Degree (BA/BS) from a four-year college or university, or seven or more years of related experience and/or training, or an equivalent combination of education and experience. Seven or more years of professional QA experience, with at least three years in a lead or management capacity. Proven track record of building, leading, and scaling QA teams and functions. Computer skills required: Microsoft Office Suite; Project Management Software; Test Management and Defect Tracking Software (e.g., Jira); Database Software; Development Software; Internet Software; Spreadsheet Software; Word Processing Software; Electronic Mail Software; Presentation Software. Other skills required: Strong technical foundation in test automation, with hands-on experience in UI automation (Playwright, Cypress, or Selenium) and API testing tools (Postman/Newman, REST Assured, or Pact). Experience defining QA strategy and embedding quality practices across engineering organizations. Solid understanding of CI/CD pipelines and integrating automated testing into delivery workflows (Azure DevOps, GitHub Actions, Jenkins, or similar). Strong grasp of testing methodologies: TDD, BDD, the test pyramid, risk-based testing, and exploratory testing. Solid understanding of REST APIs, HTTP, authentication mechanisms (OAuth, JWT), and API contract testing. Experience with version control (Git) and code review practices. Strong experience with relational databases and writing SQL queries for data validation and analysis. Demonstrated people-management skills: hiring, mentoring, performance management, and resource planning. Cloud, DevOps, and CI/CD: Familiarity with cloud platforms (preferably Microsoft Azure), including app hosting, storage, networking, and security concepts. Experience embedding automated build, test, and deployment quality gates across multiple environments (Dev, QA, UAT, Prod). Experience with application monitoring, logging, and alerting in cloud environments (e.g., Datadog, New Relic, Grafana, Sentry). Performance and load testing experience with k6, JMeter, or Gatling is a plus. Security Methodology: Knowledge of secure coding and application security principles (e.g., OWASP Top 10) and security testing fundamentals. Experience working in Agile/Scrum environments; Scrum Master experience is a plus. ISTQB Advanced Level certification, or other relevant quality/leadership certification, is a plus. Experience managing QA in travel, hospitality, or other data-sensitive industries is a plus. Additional Leadership Expectations: Strong problem-solving and analytical skills. Ability to provide technical leadership and mentor team members. Excellent communication skills and the ability to collaborate with and influence cross-functional teams. Ability to balance multiple priorities and deliver high-quality outcomes on time. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand Occasionally required to walk Continually required to sit Continually required to utilize hand and finger dexterity Frequently required to talk or hear While performing the duties of this job, the noise level in the work environment is usually moderate The employee must occasionally lift and/or move up to 10 pounds Specific vision abilities required by this job include: Close Vision
Data Quality Assurance Associate
Covenant House California Anaheim, California
Job DescriptionJob Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Los Angeles location, which is our flagship site, we offer a full continuum of housing and support services to young people. Over the past 36 years, our services have grown and expanded, and we serve more than 900 young people every year. As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: Under the supervision of the Director of Government Grants & Compliance, the Quality Assurance Associate (QA Assoc) plays a vital role in supporting the agency's statewide efforts to maintain our high-quality, effective programming for youth experiencing homelessness for. The QA Assoc will be responsible for ensuring data integrity and quality across all program areas, contributing to programmatic management through the review and monitoring of service delivery documentation, and promoting compliance with private and government funder requirements. This position coordinates closely with program staff to support accurate and timely data entry, maintain and monitor program databases (including ETO, HMIS, and others), and ensure adherence to best practices and tracking standards. The QA Assoc will also assist with internal audits, program evaluation reporting, and preparation for site visits and compliance reviews. Additionally, this role supports the agency's funding needs by contributing to grant reporting processes, collecting data to demonstrate program outcomes, and participating in cross-functional meetings with service programs and the Director. ESSENTIAL FUNCTIONS: Works collaboratively with CHC's Program teams to ensure accuracy, consistency, and timeliness of data entry across program databases (e.g., ETO, HMIS, internal tracking systems). Provide a high level of customer service to partnering departments including programs, HR, development and finance. This includes communicating requests for information you may need to accomplish your goals, as well as providing information others request to inform their goals. Maintain updated documentation of data standards, protocols, and procedures for assigned contracts, systems or areas of scope defined by the Director of QA. Maintains census and bed list reports at all sites, mitigating any gaps in accuracy and proper training of staff members in those data systems. Conduct routine data quality checks and audits to identify errors or inconsistencies, and work with agency staff on the correction process. Monitor program performance metrics in alignment with agency goals and funder requirements, including performing routine chart audits, and summarize findings and recommendations. Assist in the preparation of data reports for funders, government agencies, and internal stakeholders. Document Management: Assist in maintaining the various filing systems at each site in an organized and consistent manner. Charts and documentation: Prepare charts for audit-readiness and ensure that all contractually required paperwork, signatures and audit sheets are maintained by program. Respond to job related emails, voicemails and direct requests from in a timely and professional manner. Participate in weekly QA team meetings, and other meetings as assigned. Other duties as assigned by supervisor. JOB REQUIREMENTS: EDUCATION: High School Diploma required. EXPERIENCE: Minimum of 2-3 years of relevant data management experience, including interacting with both SQL- and internet-based databases. HMIS and/or Bonterra ETO or similar database experience is preferred. SKILLS: Must have strong verbal and written communication skills. Must be computer literate (Word, Excel, and Outlook.) Advanced knowledge of Microsoft Suite is preferred. Must have experience using relational databases. Highly self-motivated with proven organizational skills and attention to detail. TRANSPORTATION / DRIVING: This position is not classified as a driving position; however, this individual will be required to have a physical presence at multiple sites (sometimes within the same day). If an employee is required to use a personal vehicle for work-related travel, including attending off-site meetings or appointments with clients or staff, the employee must maintain and provide proof of valid driving credentials and automobile insurance in accordance with applicable law and company policy. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. The ability to navigate stairs may also be required. As we are open 24/7, Staff may be required to work occasional weekend days or holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. This is a Full-Time 40 hour per week position. KNOWLEDGE/TRAINING: Has and/or willing to obtain training and knowledge in the following areas: Understanding of trauma-informed care, youth development principles, and barriers faced by youth experiencing homelessness. SUPERVISORY DUTIES: Not Applicable. This position does not supervise other staff members. EQUIPMENT USED: Telephones, computers, computer peripherals, Microsoft Suite, ETO, HMIS, and other relational database programs, email, and internet programs. ADDITIONAL: As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. We Are an Equal Opportunity Employer Covenant House California (CHC) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. CHC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHC will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. Covenant House California is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require accommodation due to a disability to complete this application OR to participate in other aspects of the hiring process for which you have received an invitation, please reach out to our HR team. Contact us at 1-, Monday through Friday, 7 a.m. to 4 p.m., Pacific Time or email us at . If you are experiencing issues submitting your application and accompanying materials, please email .
09/25/2026
Full time
Job DescriptionJob Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC's doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Los Angeles location, which is our flagship site, we offer a full continuum of housing and support services to young people. Over the past 36 years, our services have grown and expanded, and we serve more than 900 young people every year. As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: Under the supervision of the Director of Government Grants & Compliance, the Quality Assurance Associate (QA Assoc) plays a vital role in supporting the agency's statewide efforts to maintain our high-quality, effective programming for youth experiencing homelessness for. The QA Assoc will be responsible for ensuring data integrity and quality across all program areas, contributing to programmatic management through the review and monitoring of service delivery documentation, and promoting compliance with private and government funder requirements. This position coordinates closely with program staff to support accurate and timely data entry, maintain and monitor program databases (including ETO, HMIS, and others), and ensure adherence to best practices and tracking standards. The QA Assoc will also assist with internal audits, program evaluation reporting, and preparation for site visits and compliance reviews. Additionally, this role supports the agency's funding needs by contributing to grant reporting processes, collecting data to demonstrate program outcomes, and participating in cross-functional meetings with service programs and the Director. ESSENTIAL FUNCTIONS: Works collaboratively with CHC's Program teams to ensure accuracy, consistency, and timeliness of data entry across program databases (e.g., ETO, HMIS, internal tracking systems). Provide a high level of customer service to partnering departments including programs, HR, development and finance. This includes communicating requests for information you may need to accomplish your goals, as well as providing information others request to inform their goals. Maintain updated documentation of data standards, protocols, and procedures for assigned contracts, systems or areas of scope defined by the Director of QA. Maintains census and bed list reports at all sites, mitigating any gaps in accuracy and proper training of staff members in those data systems. Conduct routine data quality checks and audits to identify errors or inconsistencies, and work with agency staff on the correction process. Monitor program performance metrics in alignment with agency goals and funder requirements, including performing routine chart audits, and summarize findings and recommendations. Assist in the preparation of data reports for funders, government agencies, and internal stakeholders. Document Management: Assist in maintaining the various filing systems at each site in an organized and consistent manner. Charts and documentation: Prepare charts for audit-readiness and ensure that all contractually required paperwork, signatures and audit sheets are maintained by program. Respond to job related emails, voicemails and direct requests from in a timely and professional manner. Participate in weekly QA team meetings, and other meetings as assigned. Other duties as assigned by supervisor. JOB REQUIREMENTS: EDUCATION: High School Diploma required. EXPERIENCE: Minimum of 2-3 years of relevant data management experience, including interacting with both SQL- and internet-based databases. HMIS and/or Bonterra ETO or similar database experience is preferred. SKILLS: Must have strong verbal and written communication skills. Must be computer literate (Word, Excel, and Outlook.) Advanced knowledge of Microsoft Suite is preferred. Must have experience using relational databases. Highly self-motivated with proven organizational skills and attention to detail. TRANSPORTATION / DRIVING: This position is not classified as a driving position; however, this individual will be required to have a physical presence at multiple sites (sometimes within the same day). If an employee is required to use a personal vehicle for work-related travel, including attending off-site meetings or appointments with clients or staff, the employee must maintain and provide proof of valid driving credentials and automobile insurance in accordance with applicable law and company policy. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. The ability to navigate stairs may also be required. As we are open 24/7, Staff may be required to work occasional weekend days or holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. This is a Full-Time 40 hour per week position. KNOWLEDGE/TRAINING: Has and/or willing to obtain training and knowledge in the following areas: Understanding of trauma-informed care, youth development principles, and barriers faced by youth experiencing homelessness. SUPERVISORY DUTIES: Not Applicable. This position does not supervise other staff members. EQUIPMENT USED: Telephones, computers, computer peripherals, Microsoft Suite, ETO, HMIS, and other relational database programs, email, and internet programs. ADDITIONAL: As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. We Are an Equal Opportunity Employer Covenant House California (CHC) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. CHC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHC will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. Covenant House California is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require accommodation due to a disability to complete this application OR to participate in other aspects of the hiring process for which you have received an invitation, please reach out to our HR team. Contact us at 1-, Monday through Friday, 7 a.m. to 4 p.m., Pacific Time or email us at . If you are experiencing issues submitting your application and accompanying materials, please email .
Quality Assurance Specialist
Hendall Inc Silver Spring, Maryland
Job DescriptionJob Description OVERVIEW We are seeking Quality Assurance Specialists with varying levels of experience to join Hendall Inc. These roles will focus conducting software development quality assurance activities including integration testing, system testing, regression testing, performance testing and acceptance testing. These individuals will work closely with other Quality Assurance Specialists, Business Analyst(s), Software Developer(s) and Project Leads to define, document and test all business and technical requirements necessary to satisfy product owner's needs. They will also work with the software development team and project management to help manage scope of sprints and releases. The Quality Assurance Specialist will support project risk management activities to ensure all deliverables are delivered with consistently high quality with minimum defects. DUTIES Support all quality assurance activities Review and analyze system specifications Develop effective strategies and test plans Execute test cases (manual or automated) and analyze results Evaluate product code according to specifications Create logs to document testing phases and defects Report bugs and errors to development teams Help troubleshoot issues Conduct post-release/ post-implementation testing Work with cross-functional teams to ensure quality throughout the software development lifecycle Ensure compliance with all federal accessibility standards and guidelines Identify and manage project risks Provide documentation in the form of Test Management Plans, Test Cases and Test Reports throughout the complete software development lifecycle Perform other duties as assigned by supervisor or manager MINIMUM QUALIFICATIONS At least 3-8 years of experience in quality assurance and application testing Working knowledge of at least one Section 508 compliance tools (JAWS preferably) Experience using JIRA Defect Management Tool Demonstrated experience in creating and executing test scripts, and communicating results to management Strong verbal and written communication skills Highly organized and detail oriented Flexible, versatile, and works well under pressure Bachelor's Degree in Computer Science, Engineering, related IT field of equivalent experience PREFERRED QUALIFICATIONS Experience performing backend database testing Experience using automated test tools (Selenium, JMeter, Python Testing Frameworks) is a plus Experience with Capability Maturity Model Integration (CMMI) Strong sense of urgency and ability to prioritize Experience in software development Salary Range: $85,000/year to $125,000/year For a complete listing of benefits, please visit our careers page at Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
09/25/2026
Full time
Job DescriptionJob Description OVERVIEW We are seeking Quality Assurance Specialists with varying levels of experience to join Hendall Inc. These roles will focus conducting software development quality assurance activities including integration testing, system testing, regression testing, performance testing and acceptance testing. These individuals will work closely with other Quality Assurance Specialists, Business Analyst(s), Software Developer(s) and Project Leads to define, document and test all business and technical requirements necessary to satisfy product owner's needs. They will also work with the software development team and project management to help manage scope of sprints and releases. The Quality Assurance Specialist will support project risk management activities to ensure all deliverables are delivered with consistently high quality with minimum defects. DUTIES Support all quality assurance activities Review and analyze system specifications Develop effective strategies and test plans Execute test cases (manual or automated) and analyze results Evaluate product code according to specifications Create logs to document testing phases and defects Report bugs and errors to development teams Help troubleshoot issues Conduct post-release/ post-implementation testing Work with cross-functional teams to ensure quality throughout the software development lifecycle Ensure compliance with all federal accessibility standards and guidelines Identify and manage project risks Provide documentation in the form of Test Management Plans, Test Cases and Test Reports throughout the complete software development lifecycle Perform other duties as assigned by supervisor or manager MINIMUM QUALIFICATIONS At least 3-8 years of experience in quality assurance and application testing Working knowledge of at least one Section 508 compliance tools (JAWS preferably) Experience using JIRA Defect Management Tool Demonstrated experience in creating and executing test scripts, and communicating results to management Strong verbal and written communication skills Highly organized and detail oriented Flexible, versatile, and works well under pressure Bachelor's Degree in Computer Science, Engineering, related IT field of equivalent experience PREFERRED QUALIFICATIONS Experience performing backend database testing Experience using automated test tools (Selenium, JMeter, Python Testing Frameworks) is a plus Experience with Capability Maturity Model Integration (CMMI) Strong sense of urgency and ability to prioritize Experience in software development Salary Range: $85,000/year to $125,000/year For a complete listing of benefits, please visit our careers page at Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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