Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems . Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is seeking a Configuration Manager to lead configuration management activities for complex enterprise engineering systems, software applications, hardware/software integrated environments, and Digital Thread modernization initiatives. This position establishes and administers Configuration Management Plans (CMPs), configuration baselines, change-control processes, traceability practices, release-management controls, and audit-ready documentation. The Configuration Manager works with engineering stakeholders, project managers, system architects, software developers, quality assurance personnel, cybersecurity personnel, business/process engineers, and operations and maintenance teams to ensure that approved changes are documented, reviewed, controlled, tested, released, and maintained in accordance with applicable requirements. The role supports disciplined configuration control across PLM, CAD, ALM, DevOps, and enterprise software environments. Hands-on software development or CAD drafting is not required. The successful candidate will demonstrate the ability to manage configuration management processes for complex enterprise applications and engineering environments. Key Responsibilities Establish, maintain, and execute Configuration Management Plans (CMPs) for enterprise engineering systems, software applications, integrations, interfaces, and related technical environments. Lead Change Control Boards (CCBs), including the preparation, coordination, tracking, documentation, and follow-up of proposed changes, decisions, approvals, and action items. Establish and maintain configuration baselines for software, hardware, engineering data, system documentation, interfaces, releases, and operational environments. Enforce traceability across software or hardware life cycles and maintain audit readiness for complex enterprise applications. Coordinate configuration management activities across PLM, CAD data-management, ALM, DevOps, software-development, quality assurance, systems integration, and operations and maintenance efforts. Review, document, track, and maintain records for configuration items, version histories, change requests, approvals, release packages, baseline updates, and configuration-status accounting. Support the planning and execution of software upgrades, system integrations, releases, deployments, cutovers, and post-deployment validation activities. Ensure configuration-controlled artifacts are appropriately identified, versioned, reviewed, approved, stored, and available to authorized stakeholders. Support release-management and deployment-readiness activities by confirming that changes have completed required review, testing, documentation, approval, and baseline-management processes. Work with quality assurance and test personnel to ensure that configuration changes are traceable to applicable requirements, test plans, test results, defects, and resolution records. Support the maintenance of configuration documentation, including CMPs, configuration-item inventories, baseline records, change logs, release records, CCB materials, and audit-support artifacts. Identify configuration-management risks, control gaps, documentation deficiencies, and process-improvement opportunities; communicate findings and support corrective actions. Coordinate with project managers and technical leads to align configuration-management activities with task-order schedules, milestones, deliverables, and implementation plans. Support governance and compliance activities in environments requiring formal change control, controlled releases, security awareness, and structured documentation. Assist with knowledge-transfer activities related to configuration-management procedures, configuration-control processes, change-management requirements, and release-management practices. Qualifications Required Qualifications & Experience Education & Years of Experience: Bachelor's degree in CS, Information Systems, Engineering, or a related field; 5-10 years (Senior) or 10-15 years (Principal) of dedicated Configuration Management experience. CM certifications (e.g., CMPIC, ITIL, NDIA) are a strong plus. Domain Exposure (Must meet AT LEAST ONE of the following): DOE / National Labs: Direct experience within the Department of Energy (DOE), NNSA, or National Laboratories (e.g., Sandia, Los Alamos, Lawrence Livermore, Oak Ridge, Idaho National Lab). Broader Federal / Defense / Aerospace: Experience within complex DoD branches (Army, Navy, Air Force, Space Force), NASA, DHS, DOT, or major defense prime contractors. Strictly Regulated Commercial Industries: Experience managing configuration in heavily audited, highly regulated sectors such as commercial nuclear power, medical devices (FDA-regulated), automotive (ISO 26262), semiconductor manufacturing, or commercial aviation (FAA-regulated). Technical/Tooling Context (Must meet AT LEAST ONE of the following): PTC Ecosystem: Experience supporting environments using PTC products (Windchill, PDMLink, CodeBeamer, Creo). Alternative Enterprise PLM / CAD Suites: Experience managing CM baselines for other major PLM or CAD data management platforms, such as Siemens Teamcenter, Dassault Systèmes (Enovia, 3DEXPERIENCE, SolidWorks PDM), Autodesk Fusion Lifecycle/Vault, or Aras Innovator. Enterprise Software / ALM / DevOps Pipelines: Experience establishing CM controls using mainstream Application Lifecycle Management (ALM) or DevOps toolchains, such as Azure DevOps, Jira/Confluence, Git, GitLab, Jenkins, ServiceNow, or IBM Rational/DOORS. Core Competency: Proven ability to lead Change Control Boards (CCBs), establish Configuration Management Plans (CMPs), enforce traceability across software or hardware life cycles, and maintain audit readiness for complex enterprise applications. Hands-on software development or CAD drafting is not required. Demonstrated ability to coordinate configuration-management activities across multiple technical teams, systems, interfaces, and controlled-release activities. Demonstrated ability to produce clear, complete, and accurate configuration-management documentation, change-control records, baseline records, and audit-support materials. Ability to communicate configuration-management requirements, status, risks, and decisions effectively to technical and non-technical stakeholders. Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.
09/26/2026
Full time
Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems . Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is seeking a Configuration Manager to lead configuration management activities for complex enterprise engineering systems, software applications, hardware/software integrated environments, and Digital Thread modernization initiatives. This position establishes and administers Configuration Management Plans (CMPs), configuration baselines, change-control processes, traceability practices, release-management controls, and audit-ready documentation. The Configuration Manager works with engineering stakeholders, project managers, system architects, software developers, quality assurance personnel, cybersecurity personnel, business/process engineers, and operations and maintenance teams to ensure that approved changes are documented, reviewed, controlled, tested, released, and maintained in accordance with applicable requirements. The role supports disciplined configuration control across PLM, CAD, ALM, DevOps, and enterprise software environments. Hands-on software development or CAD drafting is not required. The successful candidate will demonstrate the ability to manage configuration management processes for complex enterprise applications and engineering environments. Key Responsibilities Establish, maintain, and execute Configuration Management Plans (CMPs) for enterprise engineering systems, software applications, integrations, interfaces, and related technical environments. Lead Change Control Boards (CCBs), including the preparation, coordination, tracking, documentation, and follow-up of proposed changes, decisions, approvals, and action items. Establish and maintain configuration baselines for software, hardware, engineering data, system documentation, interfaces, releases, and operational environments. Enforce traceability across software or hardware life cycles and maintain audit readiness for complex enterprise applications. Coordinate configuration management activities across PLM, CAD data-management, ALM, DevOps, software-development, quality assurance, systems integration, and operations and maintenance efforts. Review, document, track, and maintain records for configuration items, version histories, change requests, approvals, release packages, baseline updates, and configuration-status accounting. Support the planning and execution of software upgrades, system integrations, releases, deployments, cutovers, and post-deployment validation activities. Ensure configuration-controlled artifacts are appropriately identified, versioned, reviewed, approved, stored, and available to authorized stakeholders. Support release-management and deployment-readiness activities by confirming that changes have completed required review, testing, documentation, approval, and baseline-management processes. Work with quality assurance and test personnel to ensure that configuration changes are traceable to applicable requirements, test plans, test results, defects, and resolution records. Support the maintenance of configuration documentation, including CMPs, configuration-item inventories, baseline records, change logs, release records, CCB materials, and audit-support artifacts. Identify configuration-management risks, control gaps, documentation deficiencies, and process-improvement opportunities; communicate findings and support corrective actions. Coordinate with project managers and technical leads to align configuration-management activities with task-order schedules, milestones, deliverables, and implementation plans. Support governance and compliance activities in environments requiring formal change control, controlled releases, security awareness, and structured documentation. Assist with knowledge-transfer activities related to configuration-management procedures, configuration-control processes, change-management requirements, and release-management practices. Qualifications Required Qualifications & Experience Education & Years of Experience: Bachelor's degree in CS, Information Systems, Engineering, or a related field; 5-10 years (Senior) or 10-15 years (Principal) of dedicated Configuration Management experience. CM certifications (e.g., CMPIC, ITIL, NDIA) are a strong plus. Domain Exposure (Must meet AT LEAST ONE of the following): DOE / National Labs: Direct experience within the Department of Energy (DOE), NNSA, or National Laboratories (e.g., Sandia, Los Alamos, Lawrence Livermore, Oak Ridge, Idaho National Lab). Broader Federal / Defense / Aerospace: Experience within complex DoD branches (Army, Navy, Air Force, Space Force), NASA, DHS, DOT, or major defense prime contractors. Strictly Regulated Commercial Industries: Experience managing configuration in heavily audited, highly regulated sectors such as commercial nuclear power, medical devices (FDA-regulated), automotive (ISO 26262), semiconductor manufacturing, or commercial aviation (FAA-regulated). Technical/Tooling Context (Must meet AT LEAST ONE of the following): PTC Ecosystem: Experience supporting environments using PTC products (Windchill, PDMLink, CodeBeamer, Creo). Alternative Enterprise PLM / CAD Suites: Experience managing CM baselines for other major PLM or CAD data management platforms, such as Siemens Teamcenter, Dassault Systèmes (Enovia, 3DEXPERIENCE, SolidWorks PDM), Autodesk Fusion Lifecycle/Vault, or Aras Innovator. Enterprise Software / ALM / DevOps Pipelines: Experience establishing CM controls using mainstream Application Lifecycle Management (ALM) or DevOps toolchains, such as Azure DevOps, Jira/Confluence, Git, GitLab, Jenkins, ServiceNow, or IBM Rational/DOORS. Core Competency: Proven ability to lead Change Control Boards (CCBs), establish Configuration Management Plans (CMPs), enforce traceability across software or hardware life cycles, and maintain audit readiness for complex enterprise applications. Hands-on software development or CAD drafting is not required. Demonstrated ability to coordinate configuration-management activities across multiple technical teams, systems, interfaces, and controlled-release activities. Demonstrated ability to produce clear, complete, and accurate configuration-management documentation, change-control records, baseline records, and audit-support materials. Ability to communicate configuration-management requirements, status, risks, and decisions effectively to technical and non-technical stakeholders. Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.
Job Description Job Description Purpose Information technology is foundational to how Citadel Aviation operates at every site, from the systems that move work across the hangar floor and the shops to the platforms that support administrative staff. Secure, reliable network and identity infrastructure enable Citadel to operate without interruption, protect its work and its people, and meet its obligations to customers and partners. This role owns the design, operation, and security of Citadel's network and identity infrastructure across every Citadel site: reliable connectivity, a hardened identity platform, and a security posture that scales with the business. The role serves as Citadel's internal technical counterpart to the company's security SOC and managed detection and response (MDR) provider, partners with IT leadership and peers across IT and the business, owns assigned IT projects, and is accountable for the reliability of the network and the strength of the security posture across every site. Environment The technology stack includes Palo Alto next-generation firewalls, Cisco switching, Meraki wireless, Microsoft 365 with Entra ID for identity, Microsoft Defender for Endpoint and Intune for endpoint security and management, Tenable for vulnerability management, and KnowBe4 for security awareness. Security operations are delivered in partnership with an external SOC and MDR provider. Essential Job Functions Own the design, operation, and security of Citadel's network infrastructure across all sites. Maintain firewalls, switching, wireless, ISP connectivity, and backup connectivity. Design and implement upgrades to support growth, lead network design and turn-up for new Citadel facilities, and maintain secure connectivity between sites, between sites and the cloud, and for remote users. Own the design, operation, and security of Citadel's voice and unified communications infrastructure, including the company's calling system, VOIP infrastructure, and integration with Microsoft 365 communications. Maintain consistent network and security service quality across all Citadel sites. Travel between sites is heavier during the initial standardization phase across existing sites and during turn-up of new sites, and lighter once the environment reaches steady state. Perform in line with established KPIs and service-level targets, including network availability, security patch SLA, mean time to remediate vulnerabilities, mean time to respond to security incidents, and related measures. Track and report performance regularly to IT leadership. Serve as the internal technical counterpart to the company's security SOC and MDR provider, who operate detection, monitoring, and response. Partner closely on detection tuning, alert triage, investigation, and remediation. Own endpoint security policy across the Microsoft 365 platform, including Microsoft Defender for Endpoint configuration, conditional access, identity hardening, and Intune security baselines. Partner with the IT manager and the support team on day-to-day operation and enforcement. Own technical email security controls, including anti-phishing, anti-malware, secure transport, and tenant security configuration. Partner with the IT manager on user-facing reporting and response workflows. Run Citadel's vulnerability management process in partnership with the MDR provider. Operate scanning tooling, prioritize findings, and drive remediation across the IT organization. Own identity and access management hardening, including multi-factor authentication, conditional access policy, privileged access controls, and account lifecycle hygiene. Set program direction and content for Citadel's cybersecurity awareness program, including training plans, phishing simulation strategy, and ongoing user education topics. Partner with the IT manager, who runs the user-facing activities and reporting. Conduct third-party security review of new vendors, software platforms, and integrations before they enter the environment. Assess data handling, integration security, and ongoing risk; track approval and remediation. Coordinate Citadel's response to external security assessments, including penetration testing, cyber insurance reviews, customer security questionnaires, and regulatory inquiries. Scope engagements, work with vendors, maintain evidence, and track remediation. Deliver assigned IT projects within networking and security, and contribute to broader IT initiatives. Coordinate with IT leadership and peers, and engage external specialists and contractors as needed. Partner with IT leadership and peers in infrastructure, support, and software development on initiatives originating in those service lines. Contribute network and security expertise to keep delivery on track. Own vendor relationships within the network and security portfolio, including ISPs, network hardware, security tooling, and specialized contractors. Take on broader IT vendor relationships as assigned. Own the network and security operating budget, with broader budget scope as assigned. Track expenses, project upcoming needs, and provide input on annual IT budget planning. Own the on-call rotation for network and security incidents. Drive diagnosis, coordinate internal and external resources, and engage directly in resolution. Own incident communication for network and security events. Notify IT leadership and impacted business stakeholders, provide regular status updates throughout an incident, and deliver post-incident summaries with root cause and follow-up actions. Conduct periodic internal security audits across user access, identity hygiene, configuration baselines, vulnerability posture, and policy adherence. Remediate findings in partnership with the IT manager. Maintain and enforce IT network and security policies, procedures, runbooks, technical documentation, and asset inventory. Contribute to the creation and modification of policies as needed. Identify and propose improvements in network design, security posture, monitoring coverage, and tool consolidation. Deliver approved initiatives. Non-Essential Functions Running cables and installing hardware. Other duties as assigned. Minimum Qualifications or Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related technical discipline. Equivalent professional experience considered in lieu of degree. 5+ years of progressive experience in enterprise network engineering and information security. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Experience operating in partnership with a managed detection and response (MDR) provider or security operations center (SOC). Experience with vulnerability management, including scanning tooling (Tenable Nessus or comparable), prioritization, and driving remediation across an organization. Experience operating in an environment with regular external security assessments (penetration testing, cyber insurance reviews, customer security audits) and remediating findings under deadline. Experience supporting multi-site operations or production environments where uptime, security, and consistency of service are operational requirements. Experience delivering IT projects from scope through completion, including scheduling, vendor coordination, and budget tracking. Demonstrated ability to communicate technical concepts clearly to non-technical business stakeholders and to senior leadership. Demonstrated experience adhering to and enforcing security best practices across network, endpoint, and identity domains. Preferred Qualifications or Experience Experience in aviation, aerospace, manufacturing, MRO, or other regulated operational environments. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Active IT industry certifications such as CompTIA Security+ or Network+, Cisco CCNA / CCNP, Palo Alto PCNSA / PCNSE, Microsoft Security or Identity certifications, CISSP, GIAC, or comparable. Experience designing and bringing up network infrastructure at new sites or facilities. Experience with SD-WAN, zero-trust architecture, network segmentation, or related modern network design patterns. Familiarity with security frameworks (NIST, CIS) and audit or compliance work. Experience with security awareness platforms (KnowBe4 or comparable). Experience administering identity and access controls in a hybrid or cloud-first environment. Experience with VOIP or unified communications infrastructure. Supervisory Responsibilities This position has no direct reports. Coordinates day-to-day with external network and security contractors, managed-service providers, and the company's SOC and MDR partner. Provides technical guidance and security expertise to IT team peers and to business stakeholders as needed. Knowledge, Skills, and Other Attributes Deep technical expertise across enterprise networking (firewalls, switching, wireless, routing) and information security (endpoint, identity, vulnerability management, security monitoring). . click apply for full job details
09/26/2026
Full time
Job Description Job Description Purpose Information technology is foundational to how Citadel Aviation operates at every site, from the systems that move work across the hangar floor and the shops to the platforms that support administrative staff. Secure, reliable network and identity infrastructure enable Citadel to operate without interruption, protect its work and its people, and meet its obligations to customers and partners. This role owns the design, operation, and security of Citadel's network and identity infrastructure across every Citadel site: reliable connectivity, a hardened identity platform, and a security posture that scales with the business. The role serves as Citadel's internal technical counterpart to the company's security SOC and managed detection and response (MDR) provider, partners with IT leadership and peers across IT and the business, owns assigned IT projects, and is accountable for the reliability of the network and the strength of the security posture across every site. Environment The technology stack includes Palo Alto next-generation firewalls, Cisco switching, Meraki wireless, Microsoft 365 with Entra ID for identity, Microsoft Defender for Endpoint and Intune for endpoint security and management, Tenable for vulnerability management, and KnowBe4 for security awareness. Security operations are delivered in partnership with an external SOC and MDR provider. Essential Job Functions Own the design, operation, and security of Citadel's network infrastructure across all sites. Maintain firewalls, switching, wireless, ISP connectivity, and backup connectivity. Design and implement upgrades to support growth, lead network design and turn-up for new Citadel facilities, and maintain secure connectivity between sites, between sites and the cloud, and for remote users. Own the design, operation, and security of Citadel's voice and unified communications infrastructure, including the company's calling system, VOIP infrastructure, and integration with Microsoft 365 communications. Maintain consistent network and security service quality across all Citadel sites. Travel between sites is heavier during the initial standardization phase across existing sites and during turn-up of new sites, and lighter once the environment reaches steady state. Perform in line with established KPIs and service-level targets, including network availability, security patch SLA, mean time to remediate vulnerabilities, mean time to respond to security incidents, and related measures. Track and report performance regularly to IT leadership. Serve as the internal technical counterpart to the company's security SOC and MDR provider, who operate detection, monitoring, and response. Partner closely on detection tuning, alert triage, investigation, and remediation. Own endpoint security policy across the Microsoft 365 platform, including Microsoft Defender for Endpoint configuration, conditional access, identity hardening, and Intune security baselines. Partner with the IT manager and the support team on day-to-day operation and enforcement. Own technical email security controls, including anti-phishing, anti-malware, secure transport, and tenant security configuration. Partner with the IT manager on user-facing reporting and response workflows. Run Citadel's vulnerability management process in partnership with the MDR provider. Operate scanning tooling, prioritize findings, and drive remediation across the IT organization. Own identity and access management hardening, including multi-factor authentication, conditional access policy, privileged access controls, and account lifecycle hygiene. Set program direction and content for Citadel's cybersecurity awareness program, including training plans, phishing simulation strategy, and ongoing user education topics. Partner with the IT manager, who runs the user-facing activities and reporting. Conduct third-party security review of new vendors, software platforms, and integrations before they enter the environment. Assess data handling, integration security, and ongoing risk; track approval and remediation. Coordinate Citadel's response to external security assessments, including penetration testing, cyber insurance reviews, customer security questionnaires, and regulatory inquiries. Scope engagements, work with vendors, maintain evidence, and track remediation. Deliver assigned IT projects within networking and security, and contribute to broader IT initiatives. Coordinate with IT leadership and peers, and engage external specialists and contractors as needed. Partner with IT leadership and peers in infrastructure, support, and software development on initiatives originating in those service lines. Contribute network and security expertise to keep delivery on track. Own vendor relationships within the network and security portfolio, including ISPs, network hardware, security tooling, and specialized contractors. Take on broader IT vendor relationships as assigned. Own the network and security operating budget, with broader budget scope as assigned. Track expenses, project upcoming needs, and provide input on annual IT budget planning. Own the on-call rotation for network and security incidents. Drive diagnosis, coordinate internal and external resources, and engage directly in resolution. Own incident communication for network and security events. Notify IT leadership and impacted business stakeholders, provide regular status updates throughout an incident, and deliver post-incident summaries with root cause and follow-up actions. Conduct periodic internal security audits across user access, identity hygiene, configuration baselines, vulnerability posture, and policy adherence. Remediate findings in partnership with the IT manager. Maintain and enforce IT network and security policies, procedures, runbooks, technical documentation, and asset inventory. Contribute to the creation and modification of policies as needed. Identify and propose improvements in network design, security posture, monitoring coverage, and tool consolidation. Deliver approved initiatives. Non-Essential Functions Running cables and installing hardware. Other duties as assigned. Minimum Qualifications or Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related technical discipline. Equivalent professional experience considered in lieu of degree. 5+ years of progressive experience in enterprise network engineering and information security. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Experience operating in partnership with a managed detection and response (MDR) provider or security operations center (SOC). Experience with vulnerability management, including scanning tooling (Tenable Nessus or comparable), prioritization, and driving remediation across an organization. Experience operating in an environment with regular external security assessments (penetration testing, cyber insurance reviews, customer security audits) and remediating findings under deadline. Experience supporting multi-site operations or production environments where uptime, security, and consistency of service are operational requirements. Experience delivering IT projects from scope through completion, including scheduling, vendor coordination, and budget tracking. Demonstrated ability to communicate technical concepts clearly to non-technical business stakeholders and to senior leadership. Demonstrated experience adhering to and enforcing security best practices across network, endpoint, and identity domains. Preferred Qualifications or Experience Experience in aviation, aerospace, manufacturing, MRO, or other regulated operational environments. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Active IT industry certifications such as CompTIA Security+ or Network+, Cisco CCNA / CCNP, Palo Alto PCNSA / PCNSE, Microsoft Security or Identity certifications, CISSP, GIAC, or comparable. Experience designing and bringing up network infrastructure at new sites or facilities. Experience with SD-WAN, zero-trust architecture, network segmentation, or related modern network design patterns. Familiarity with security frameworks (NIST, CIS) and audit or compliance work. Experience with security awareness platforms (KnowBe4 or comparable). Experience administering identity and access controls in a hybrid or cloud-first environment. Experience with VOIP or unified communications infrastructure. Supervisory Responsibilities This position has no direct reports. Coordinates day-to-day with external network and security contractors, managed-service providers, and the company's SOC and MDR partner. Provides technical guidance and security expertise to IT team peers and to business stakeholders as needed. Knowledge, Skills, and Other Attributes Deep technical expertise across enterprise networking (firewalls, switching, wireless, routing) and information security (endpoint, identity, vulnerability management, security monitoring). . click apply for full job details
Job Description Job Description Description: MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. Position Summary The Network Security Engineer is an individual contributor role reporting to the Sr. Network Operations Manager. This is a contract-to-perm position (6-month contract), based in Boca Raton, FL (Hybrid), supporting the Boca Raton and Atlanta (ATL) data centers. This role provides dedicated engineering capacity for the ownership, hardening, and reliability of the organization's on-premises and hybrid infrastructure. The Network Security Engineer sustains a predictable remediation cadence across recurring security obligations - including monthly patching, zero-day response, vulnerability remediation, OS hardening, and cloud security score - while maintaining core platform services that underpin 24/7 operational reliability. This role is critical to reducing key-person risk, closing the capacity gap between rising compliance/audit workloads and existing staffing, and ensuring remediation tied to penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments is completed on schedule. Key Responsibilities Security Remediation & Compliance Execute remediation for findings from penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments, ensuring items are tracked to closure within defined SLAs; work with Project Managers, technology stack owners, and third-party resources to ensure timely delivery. Lead monthly patching cycles and rapid zero-day response across on-prem and hybrid server environments. Apply security remediations on infrastructure appliances including Cisco switches, firewalls (Palo Alto, Fortinet, Cisco Meraki), Linux appliances, and the virtual server environment and SANs (VMware, vSphere). Perform vulnerability remediation and OS/system hardening in line with established security baselines and audit requirements. Maintain a remediation burndown and support reporting on patch/vulnerability KPIs, including critical remediation timelines and cloud security score. Core Platform & Infrastructure Ownership Track Azure Security Score trends and drive remediation of flagged recommendations, providing regular posture reporting to leadership and audit stakeholders. Manage the full PKI infrastructure/SSL certificate lifecycle, including issuance, renewal, tracking, and remediation of expiring or non-compliant certificates, and manage key vault rotations for critical cloud-hosted applications. Utilize automation tools to deploy required machine certificates across the organization. Manage syslog retention and forwarding across on-premises and cloud infrastructure, supporting the Security team's SIEM ingestion, correlation, and compliance reporting needs. Administer network micro-segmentation using Illumio, including policy design, enforcement, and ongoing tuning. Review and administer security tools to harden network edge security, including next generation firewalls, SD-WAN, and switching, striving for zero trust networks. Manage wireless security, including network access control (NAC), utilizing Cisco wireless and HPE Aruba ClearPass. Administer Identity and Access Management/Privileged Access Management (IAM/PAM) using BeyondTrust for remote server access, including access reviews and privileged session controls. Manage and review Azure RBAC roles and access privileges, and perform Active Directory hardening in compliance with discovered vulnerabilities and best practices. Review and secure SDLC servers and hosted applications, both on-premises and in Azure, applying measures to keep all public endpoints secure. Operational Reliability & Risk Reduction Balance day-to-day operational demands (SSL renewals/rotations, security remediation, configuration hardening, troubleshooting) with planned, time-bound deliverables. Identify and reduce single-point-of-failure risk by documenting procedures and cross-training across PKI, AD, cloud access, segmentation, and patching functions. Partner with the Azure DevOps and Security teams to align on-prem/hybrid remediation with broader cloud governance and security initiatives. Escalate emerging risks, audit exceptions, and outage-driving conflicts between operational and remediation priorities to leadership. Key Competencies Analytical: synthesizes complex or diverse technical information, using intuition and experience to complement data. Collaboration: openly partners with security operations, DevOps, and business stakeholders, valuing diverse perspectives and building productive relationships. Communication: listens and responds effectively to stakeholder needs; writes and speaks clearly and persuasively. Initiative and personal accountability: identifies and creates solutions independently, sets and meets deadlines, and reports timely and prepared. Problem solving/decision making: thinks strategically, drawing on diverse sources to identify issues, risks, and trends and determine optimal, timely solutions. Strong troubleshooting skills and the ability to manage competing priorities between reactive operational work and scheduled remediation projects. Ability to support 24/7 platform reliability, including scheduled evening and weekend work for monthly patching cycles, zero-day response, and maintenance outside normal business hours. Ability to travel periodically between the Boca Raton, FL and Atlanta (ATL) data centers as needed. Requirements: Qualifications Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field; at least five (5) years of related business experience in network security, systems engineering, or infrastructure operations in an enterprise environment, or an equivalent combination of education and professional experience. Hands-on experience with both on-premises and cloud infrastructure platforms, including vulnerability management, patch management, and OS hardening across Windows and/or Linux server environments. Experience with PKI/SSL certificate lifecycle management and IAM/PAM tools (e.g., BeyondTrust or equivalent). Experience partnering with security operations/SIEM teams to onboard new log sources and ensure reliable syslog delivery from network infrastructure. Working knowledge of hybrid Active Directory/Microsoft Entra ID environments and familiarity with network segmentation concepts and tools (e.g., Illumio or comparable micro-segmentation platforms). Experience supporting audit and compliance remediation cycles, such as HIPAA assessments, SRAs, or penetration test findings. Proficiency with firewalls and network security appliances (Palo Alto, Fortinet, Cisco Meraki, Cisco switches), SD-WAN/next-generation firewall administration, and wireless security/NAC (Cisco wireless, HPE Aruba ClearPass). This is a hybrid role based in Boca Raton, FL, with periodic on-site support required at the Boca Raton and Atlanta (ATL) data centers. At no time may work be performed, or computer systems accessed, from outside of the U.S. Preferred Qualifications Vendor-specific certifications, Microsoft Azure, Security+, CISSP, GIAC, or an equivalent security certification. Scripting/automation experience (e.g., PowerShell) for remediation and hardening tasks. Why Join MDVIP? Be part of a mission-driven organization leading innovation in personalized healthcare. Drive transformation and growth in a dynamic, fast-paced environment. Competitive Compensation: Attractive base salary complemented by performance-based incentives. Comprehensive Benefits: Health, dental, vision insurance, and retirement plans. Professional Development: Access to ongoing training and leadership development programs. Positive Work Environment: Consistently recognized as a Great Place to Work , fostering a culture of collaboration and excellence. MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture. If you require accommodations during the application or interview process, please let us know, and we will be happy to assist. Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements . click apply for full job details
09/26/2026
Full time
Job Description Job Description Description: MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. Position Summary The Network Security Engineer is an individual contributor role reporting to the Sr. Network Operations Manager. This is a contract-to-perm position (6-month contract), based in Boca Raton, FL (Hybrid), supporting the Boca Raton and Atlanta (ATL) data centers. This role provides dedicated engineering capacity for the ownership, hardening, and reliability of the organization's on-premises and hybrid infrastructure. The Network Security Engineer sustains a predictable remediation cadence across recurring security obligations - including monthly patching, zero-day response, vulnerability remediation, OS hardening, and cloud security score - while maintaining core platform services that underpin 24/7 operational reliability. This role is critical to reducing key-person risk, closing the capacity gap between rising compliance/audit workloads and existing staffing, and ensuring remediation tied to penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments is completed on schedule. Key Responsibilities Security Remediation & Compliance Execute remediation for findings from penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments, ensuring items are tracked to closure within defined SLAs; work with Project Managers, technology stack owners, and third-party resources to ensure timely delivery. Lead monthly patching cycles and rapid zero-day response across on-prem and hybrid server environments. Apply security remediations on infrastructure appliances including Cisco switches, firewalls (Palo Alto, Fortinet, Cisco Meraki), Linux appliances, and the virtual server environment and SANs (VMware, vSphere). Perform vulnerability remediation and OS/system hardening in line with established security baselines and audit requirements. Maintain a remediation burndown and support reporting on patch/vulnerability KPIs, including critical remediation timelines and cloud security score. Core Platform & Infrastructure Ownership Track Azure Security Score trends and drive remediation of flagged recommendations, providing regular posture reporting to leadership and audit stakeholders. Manage the full PKI infrastructure/SSL certificate lifecycle, including issuance, renewal, tracking, and remediation of expiring or non-compliant certificates, and manage key vault rotations for critical cloud-hosted applications. Utilize automation tools to deploy required machine certificates across the organization. Manage syslog retention and forwarding across on-premises and cloud infrastructure, supporting the Security team's SIEM ingestion, correlation, and compliance reporting needs. Administer network micro-segmentation using Illumio, including policy design, enforcement, and ongoing tuning. Review and administer security tools to harden network edge security, including next generation firewalls, SD-WAN, and switching, striving for zero trust networks. Manage wireless security, including network access control (NAC), utilizing Cisco wireless and HPE Aruba ClearPass. Administer Identity and Access Management/Privileged Access Management (IAM/PAM) using BeyondTrust for remote server access, including access reviews and privileged session controls. Manage and review Azure RBAC roles and access privileges, and perform Active Directory hardening in compliance with discovered vulnerabilities and best practices. Review and secure SDLC servers and hosted applications, both on-premises and in Azure, applying measures to keep all public endpoints secure. Operational Reliability & Risk Reduction Balance day-to-day operational demands (SSL renewals/rotations, security remediation, configuration hardening, troubleshooting) with planned, time-bound deliverables. Identify and reduce single-point-of-failure risk by documenting procedures and cross-training across PKI, AD, cloud access, segmentation, and patching functions. Partner with the Azure DevOps and Security teams to align on-prem/hybrid remediation with broader cloud governance and security initiatives. Escalate emerging risks, audit exceptions, and outage-driving conflicts between operational and remediation priorities to leadership. Key Competencies Analytical: synthesizes complex or diverse technical information, using intuition and experience to complement data. Collaboration: openly partners with security operations, DevOps, and business stakeholders, valuing diverse perspectives and building productive relationships. Communication: listens and responds effectively to stakeholder needs; writes and speaks clearly and persuasively. Initiative and personal accountability: identifies and creates solutions independently, sets and meets deadlines, and reports timely and prepared. Problem solving/decision making: thinks strategically, drawing on diverse sources to identify issues, risks, and trends and determine optimal, timely solutions. Strong troubleshooting skills and the ability to manage competing priorities between reactive operational work and scheduled remediation projects. Ability to support 24/7 platform reliability, including scheduled evening and weekend work for monthly patching cycles, zero-day response, and maintenance outside normal business hours. Ability to travel periodically between the Boca Raton, FL and Atlanta (ATL) data centers as needed. Requirements: Qualifications Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field; at least five (5) years of related business experience in network security, systems engineering, or infrastructure operations in an enterprise environment, or an equivalent combination of education and professional experience. Hands-on experience with both on-premises and cloud infrastructure platforms, including vulnerability management, patch management, and OS hardening across Windows and/or Linux server environments. Experience with PKI/SSL certificate lifecycle management and IAM/PAM tools (e.g., BeyondTrust or equivalent). Experience partnering with security operations/SIEM teams to onboard new log sources and ensure reliable syslog delivery from network infrastructure. Working knowledge of hybrid Active Directory/Microsoft Entra ID environments and familiarity with network segmentation concepts and tools (e.g., Illumio or comparable micro-segmentation platforms). Experience supporting audit and compliance remediation cycles, such as HIPAA assessments, SRAs, or penetration test findings. Proficiency with firewalls and network security appliances (Palo Alto, Fortinet, Cisco Meraki, Cisco switches), SD-WAN/next-generation firewall administration, and wireless security/NAC (Cisco wireless, HPE Aruba ClearPass). This is a hybrid role based in Boca Raton, FL, with periodic on-site support required at the Boca Raton and Atlanta (ATL) data centers. At no time may work be performed, or computer systems accessed, from outside of the U.S. Preferred Qualifications Vendor-specific certifications, Microsoft Azure, Security+, CISSP, GIAC, or an equivalent security certification. Scripting/automation experience (e.g., PowerShell) for remediation and hardening tasks. Why Join MDVIP? Be part of a mission-driven organization leading innovation in personalized healthcare. Drive transformation and growth in a dynamic, fast-paced environment. Competitive Compensation: Attractive base salary complemented by performance-based incentives. Comprehensive Benefits: Health, dental, vision insurance, and retirement plans. Professional Development: Access to ongoing training and leadership development programs. Positive Work Environment: Consistently recognized as a Great Place to Work , fostering a culture of collaboration and excellence. MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture. If you require accommodations during the application or interview process, please let us know, and we will be happy to assist. Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements . click apply for full job details
Requisition ID: req436 Location: Phoenix, AZ, United States Join Our Team! We are currently recruiting a Remote OPS Center Manager to join our team and contribute to key projects in a dynamic and collaborative environment. This role is part of a global team working towardcommon goals. We operate as one company, across all locations, with shared responsibility andclear accountability. The Remote Operations Center (ROC) Manager leads a team of operators across rotating 24/7 shifts, providing real-time oversight of a multi-technology renewable energy portfolio spanning wind, battery energy storage systems (BESS), and utility-scale solar photovoltaic (PV) assets. The portfolio is currently concentrated in the US Southwest (CAISO market), with planned expansion into MISO and ERCOT, and includes wind assets in Alberta and Québec with future MISO expansion. The Manager ensures safe, reliable, and compliant operations across all assets, serves as the primary escalation point for real-time operational issues, and fosters a culture of continuous improvement within the ROC. This role is pivotal in bridging field operations, scheduling coordination, asset management, and SCADA-driven alarm management. In addition, the Manager will serve as a key contributor in the stand-up of a new ROC facility launching January 1, 2027, with significant hands-on involvement throughout the first three months of operations to ensure the center is fully staffed, operationally ready, and performing to standard. Key Responsibilities Team Supervision & Shift Management Supervise, mentor, and develop a team of ROC Operators working rotating 24/7 shifts, including days, nights, weekends, and holidays. Create and maintain shift schedules ensuring continuous coverage with no single points of failure. Conduct regular performance reviews, one-on-ones, and skills assessments to support operator development and retention. Establish and enforce Standard Operating Procedures (SOPs), escalation protocols, and shift handover standards. Serve as the primary escalation contact for operators during complex or high-impact operational events. Real-Time Operations Monitoring Oversee continuous real-time monitoring of wind, BESS, and PV assets via SCADA platforms across multiple geographic regions and regulatory markets. Ensure operators actively track generation performance, equipment status, and market signals for CAISO, MISO, ERCOT, AESO, and HQÉI interconnected assets. Direct real-time responses to curtailments, forced outages, grid emergencies, and market dispatch instructions. Ensure compliance with market rules, grid codes, and interconnection agreements across all operating jurisdictions . SCADA Alarm Management Oversee the team's systematic monitoring, triage, and resolution of SCADA alarms across the full asset portfolio. Ensure alarm events are correctly classified, escalated, and documented in accordance with established alarm management procedures. Direct operators to initiate SAP Work Orders for field technician dispatch in response to equipment alarms, faults, and performance deviations. Review alarm logs and Work Order completion rates; identify recurring issues and drive root cause analysis efforts with O&M engineering teams. Champion continuous improvement of alarm rationalization and suppression strategies to reduce nuisance alarms and increase operator effectiveness. Coordination with Field Operations Serve as the primary ROC interface with field operators and site technicians at wind, BESS, and PV facilities. Oversee daily coordination of operations and maintenance (O&M) activities, ensuring safe system states and Lock Out / Tag Out (LOTO) compliance before and after field work. Authorize and document switching operations, clearances, and equipment isolation in coordination with field supervisors. Ensure the ROC team maintains accurate and up-to-date awareness of field crew activities, planned work, and site access conditions. Outage Coordination & Scheduling Lead ROC coordination of planned and forced outages with scheduling coordinators and market operators (CAISO, MISO, ERCOT, AESO, HQÉI). Ensure timely and accurate submission of outage notifications, availability updates, and return-to-service confirmations to applicable ISOs and utilities. Collaborate with asset managers, O&M teams, and commercial schedulers to minimize revenue impact and optimize outage windows. Maintain outage logs and ensure compliance with reporting timelines required by each market and regulatory jurisdiction . SAP Work Order Administration Ensure ROC operators proficiently create, assign, and close SAP Plant Maintenance (PM) Work Orders in response to SCADA alarms and operational events Monitor Work Order backlogs and escalate aging or high-priority items to maintenance supervisors and asset managers. Review and approve Work Orders for accuracy, completeness, and appropriate priority classification. Participate in weekly O&M planning meetings to align ROC-generated Work Orders with field maintenance schedules. Reporting & Documentation Ensure accurate shift logs, incident reports, and operational summaries are produced for every shift. Prepare and deliver daily, weekly, and monthly operational performance reports to leadership. Track and report KPIs including asset availability, alarm response time, Work Order cycle time, and outage duration. Support post-event investigations and document lessons learned to prevent recurrence. ROC Stand-Up & New Facility Commissioning Work as a key contributor alongside the project team to stand up a new Remote Operations Center launching January 1, 2027, with primary focus and elevated involvement expected through March 31, 2027. Contribute to the design and implementation of ROC operational infrastructure, including SCADA integration, alarm management frameworks, and workstation configuration. Assist in recruiting, onboarding, and initial training of ROC Operators for the new facility, ensuring all personnel are shift-ready prior to go-live. Develop and validate Standard Operating Procedures, shift handover standards, escalation protocols, and emergency response plans tailored to the new facility's asset portfolio. Coordinate with IT, SCADA/controls vendors, and O&M engineering teams to resolve integration issues and confirm system readiness before and during commissioning. Participate in tabletop exercises, mock-shift walkthroughs, and operational readiness reviews to verify the team and systems are prepared for live operations. Track and report stand-up milestones, open action items, and readiness gaps to project leadership throughout the commissioning period. Transition stand-up responsibilities to steady-state operations management no later than the end of Q1 2027, maintaining documentation of lessons learned for future facility launches. Qualifications Required Bachelor's degree in electrical engineering , p ower s ystems, e nergy m anagement, or a related technical field - OR equivalent combination of education and experience. Minimum 10 years of experience in ROC renewable power plant operations, grid control room operations, or utility/ISO operations. Minimum 5 years in a managerial role within a 24/7 operational environment. Demonstrated experience with SCADA platforms in a wind, solar, or BESS operations environment. Familiarity with SAP Plant Maintenance (PM) module for Work Order creation and management. Understanding of wholesale electricity markets and interconnection requirements in at least one of: CAISO, MISO, ERCOT, AESO, or HQÉI. Strong working knowledge of safety protocols including LOTO, switching procedures, and high-voltage safety practices. Excellent leadership, communication, and team development skills. Preferred Experience operating across multiple ISOs/markets simultaneously, particularly CAISO and Canadian markets (AESO / HQÉI). Familiarity with all three asset classes: wind turbine generators, utility-scale PV inverters, and grid-scale BESS systems. Knowledge of NERC/WECC reliability standards and Canadian provincial grid codes applicable to renewable generation. Experience with energy management systems (EMS) and/or advanced SCADA historian platforms (e.g., OSIsoft PI, GE Predix, or similar). Professional certification: NERC System Operator Certification, PE license, or equivalent market certification. Bilingual (English/French , English/Spanish ). Core Competencies Operational Leadership Technical Acumen Team coaching & performance management Decision-making under pressure Effective escalation & communication Process discipline & SOP adherence SCADA alarm management & triage Multi-market regulatory knowledge SAP PM Work Order proficiency Wind, PV & BESS systems knowledge Working Conditions Primary work location: Tempe, Arizona ROC facility (on-site required ). 24/7 operational environment; manager must be available for escalation on-call outside of standard shifts. Sporadic travel to field sites in US Southwest (AZ, CA, NM, NV), Alberta (Canada), and Québec (Canada) may be required . . click apply for full job details
09/26/2026
Full time
Requisition ID: req436 Location: Phoenix, AZ, United States Join Our Team! We are currently recruiting a Remote OPS Center Manager to join our team and contribute to key projects in a dynamic and collaborative environment. This role is part of a global team working towardcommon goals. We operate as one company, across all locations, with shared responsibility andclear accountability. The Remote Operations Center (ROC) Manager leads a team of operators across rotating 24/7 shifts, providing real-time oversight of a multi-technology renewable energy portfolio spanning wind, battery energy storage systems (BESS), and utility-scale solar photovoltaic (PV) assets. The portfolio is currently concentrated in the US Southwest (CAISO market), with planned expansion into MISO and ERCOT, and includes wind assets in Alberta and Québec with future MISO expansion. The Manager ensures safe, reliable, and compliant operations across all assets, serves as the primary escalation point for real-time operational issues, and fosters a culture of continuous improvement within the ROC. This role is pivotal in bridging field operations, scheduling coordination, asset management, and SCADA-driven alarm management. In addition, the Manager will serve as a key contributor in the stand-up of a new ROC facility launching January 1, 2027, with significant hands-on involvement throughout the first three months of operations to ensure the center is fully staffed, operationally ready, and performing to standard. Key Responsibilities Team Supervision & Shift Management Supervise, mentor, and develop a team of ROC Operators working rotating 24/7 shifts, including days, nights, weekends, and holidays. Create and maintain shift schedules ensuring continuous coverage with no single points of failure. Conduct regular performance reviews, one-on-ones, and skills assessments to support operator development and retention. Establish and enforce Standard Operating Procedures (SOPs), escalation protocols, and shift handover standards. Serve as the primary escalation contact for operators during complex or high-impact operational events. Real-Time Operations Monitoring Oversee continuous real-time monitoring of wind, BESS, and PV assets via SCADA platforms across multiple geographic regions and regulatory markets. Ensure operators actively track generation performance, equipment status, and market signals for CAISO, MISO, ERCOT, AESO, and HQÉI interconnected assets. Direct real-time responses to curtailments, forced outages, grid emergencies, and market dispatch instructions. Ensure compliance with market rules, grid codes, and interconnection agreements across all operating jurisdictions . SCADA Alarm Management Oversee the team's systematic monitoring, triage, and resolution of SCADA alarms across the full asset portfolio. Ensure alarm events are correctly classified, escalated, and documented in accordance with established alarm management procedures. Direct operators to initiate SAP Work Orders for field technician dispatch in response to equipment alarms, faults, and performance deviations. Review alarm logs and Work Order completion rates; identify recurring issues and drive root cause analysis efforts with O&M engineering teams. Champion continuous improvement of alarm rationalization and suppression strategies to reduce nuisance alarms and increase operator effectiveness. Coordination with Field Operations Serve as the primary ROC interface with field operators and site technicians at wind, BESS, and PV facilities. Oversee daily coordination of operations and maintenance (O&M) activities, ensuring safe system states and Lock Out / Tag Out (LOTO) compliance before and after field work. Authorize and document switching operations, clearances, and equipment isolation in coordination with field supervisors. Ensure the ROC team maintains accurate and up-to-date awareness of field crew activities, planned work, and site access conditions. Outage Coordination & Scheduling Lead ROC coordination of planned and forced outages with scheduling coordinators and market operators (CAISO, MISO, ERCOT, AESO, HQÉI). Ensure timely and accurate submission of outage notifications, availability updates, and return-to-service confirmations to applicable ISOs and utilities. Collaborate with asset managers, O&M teams, and commercial schedulers to minimize revenue impact and optimize outage windows. Maintain outage logs and ensure compliance with reporting timelines required by each market and regulatory jurisdiction . SAP Work Order Administration Ensure ROC operators proficiently create, assign, and close SAP Plant Maintenance (PM) Work Orders in response to SCADA alarms and operational events Monitor Work Order backlogs and escalate aging or high-priority items to maintenance supervisors and asset managers. Review and approve Work Orders for accuracy, completeness, and appropriate priority classification. Participate in weekly O&M planning meetings to align ROC-generated Work Orders with field maintenance schedules. Reporting & Documentation Ensure accurate shift logs, incident reports, and operational summaries are produced for every shift. Prepare and deliver daily, weekly, and monthly operational performance reports to leadership. Track and report KPIs including asset availability, alarm response time, Work Order cycle time, and outage duration. Support post-event investigations and document lessons learned to prevent recurrence. ROC Stand-Up & New Facility Commissioning Work as a key contributor alongside the project team to stand up a new Remote Operations Center launching January 1, 2027, with primary focus and elevated involvement expected through March 31, 2027. Contribute to the design and implementation of ROC operational infrastructure, including SCADA integration, alarm management frameworks, and workstation configuration. Assist in recruiting, onboarding, and initial training of ROC Operators for the new facility, ensuring all personnel are shift-ready prior to go-live. Develop and validate Standard Operating Procedures, shift handover standards, escalation protocols, and emergency response plans tailored to the new facility's asset portfolio. Coordinate with IT, SCADA/controls vendors, and O&M engineering teams to resolve integration issues and confirm system readiness before and during commissioning. Participate in tabletop exercises, mock-shift walkthroughs, and operational readiness reviews to verify the team and systems are prepared for live operations. Track and report stand-up milestones, open action items, and readiness gaps to project leadership throughout the commissioning period. Transition stand-up responsibilities to steady-state operations management no later than the end of Q1 2027, maintaining documentation of lessons learned for future facility launches. Qualifications Required Bachelor's degree in electrical engineering , p ower s ystems, e nergy m anagement, or a related technical field - OR equivalent combination of education and experience. Minimum 10 years of experience in ROC renewable power plant operations, grid control room operations, or utility/ISO operations. Minimum 5 years in a managerial role within a 24/7 operational environment. Demonstrated experience with SCADA platforms in a wind, solar, or BESS operations environment. Familiarity with SAP Plant Maintenance (PM) module for Work Order creation and management. Understanding of wholesale electricity markets and interconnection requirements in at least one of: CAISO, MISO, ERCOT, AESO, or HQÉI. Strong working knowledge of safety protocols including LOTO, switching procedures, and high-voltage safety practices. Excellent leadership, communication, and team development skills. Preferred Experience operating across multiple ISOs/markets simultaneously, particularly CAISO and Canadian markets (AESO / HQÉI). Familiarity with all three asset classes: wind turbine generators, utility-scale PV inverters, and grid-scale BESS systems. Knowledge of NERC/WECC reliability standards and Canadian provincial grid codes applicable to renewable generation. Experience with energy management systems (EMS) and/or advanced SCADA historian platforms (e.g., OSIsoft PI, GE Predix, or similar). Professional certification: NERC System Operator Certification, PE license, or equivalent market certification. Bilingual (English/French , English/Spanish ). Core Competencies Operational Leadership Technical Acumen Team coaching & performance management Decision-making under pressure Effective escalation & communication Process discipline & SOP adherence SCADA alarm management & triage Multi-market regulatory knowledge SAP PM Work Order proficiency Wind, PV & BESS systems knowledge Working Conditions Primary work location: Tempe, Arizona ROC facility (on-site required ). 24/7 operational environment; manager must be available for escalation on-call outside of standard shifts. Sporadic travel to field sites in US Southwest (AZ, CA, NM, NV), Alberta (Canada), and Québec (Canada) may be required . . click apply for full job details
Date Posted: 2026-08-18 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 We're growing fast and we want you to grow with us! We're expanding our engineering organization dramatically to meet exciting customer demand, and we're actively looking for engineers who bring strong foundational skills and a passion for solving hard problems. Industry experience in defense? Not required - we'll invest in you. If you meet the minimum qualifications, we want to talk. Apply today and take the next step in your engineering career. At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon's Software Engineering Directorate (SWE) Effectors Center (EC), we deliver innovative, mission-driven solutions to secure our nation. Our engineers engage in the full software development life cycle within agile teams, focusing on areas like real-time systems, machine learning, cybersecurity, and DevOps. Join our team of creative problem solvers to develop next-generation capabilities and advance your skills while protecting our country. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Assist and participate in the requirements, design, development and testing of real-time embedded software, application software, and tools, to include development of new work products or enhancement of existing applications and systems. Design, code, test, integrate, and document software solutions. Participate in internal review of software components and systems. Collaborate with project managers and other professionals within Engineering. Work on problems with defined scope, schedule, and expectations. Follow established development practices and processes to maintain the configuration management of software products. Ability to obtain program access required. What You Will Learn Use new tools that will keep you state-of-the-art. Stay updated with the latest advancements in software development and missile technology to drive innovation. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of two years prior relevant experience. Experience with C++, C, or other object-oriented language. Experience with hardware-software integration and embedded system testing. Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain special program access after start. Qualifications We Prefer Knowledge of data structures and algorithms, systems software design, operating systems and architectures. Knowledge of assembly, C/C++ programming, structured programming concepts. Knowledge of object-oriented design and Unified Model Language. Knowledge of statistical and numerical methods. Interpersonal and communication skills, both verbal and written. Demonstrated ability to work effectively with colleagues and leaders in a team environment. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
09/26/2026
Full time
Date Posted: 2026-08-18 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 We're growing fast and we want you to grow with us! We're expanding our engineering organization dramatically to meet exciting customer demand, and we're actively looking for engineers who bring strong foundational skills and a passion for solving hard problems. Industry experience in defense? Not required - we'll invest in you. If you meet the minimum qualifications, we want to talk. Apply today and take the next step in your engineering career. At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon's Software Engineering Directorate (SWE) Effectors Center (EC), we deliver innovative, mission-driven solutions to secure our nation. Our engineers engage in the full software development life cycle within agile teams, focusing on areas like real-time systems, machine learning, cybersecurity, and DevOps. Join our team of creative problem solvers to develop next-generation capabilities and advance your skills while protecting our country. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Assist and participate in the requirements, design, development and testing of real-time embedded software, application software, and tools, to include development of new work products or enhancement of existing applications and systems. Design, code, test, integrate, and document software solutions. Participate in internal review of software components and systems. Collaborate with project managers and other professionals within Engineering. Work on problems with defined scope, schedule, and expectations. Follow established development practices and processes to maintain the configuration management of software products. Ability to obtain program access required. What You Will Learn Use new tools that will keep you state-of-the-art. Stay updated with the latest advancements in software development and missile technology to drive innovation. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of two years prior relevant experience. Experience with C++, C, or other object-oriented language. Experience with hardware-software integration and embedded system testing. Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain special program access after start. Qualifications We Prefer Knowledge of data structures and algorithms, systems software design, operating systems and architectures. Knowledge of assembly, C/C++ programming, structured programming concepts. Knowledge of object-oriented design and Unified Model Language. Knowledge of statistical and numerical methods. Interpersonal and communication skills, both verbal and written. Demonstrated ability to work effectively with colleagues and leaders in a team environment. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Atlantica, a division of XYZ Corp, seeks a Remote OPS Center Manager to lead its 24/7 operations center supporting cloud-based software platforms. You will oversee real-time monitoring, incident response, and service reliability, coordinating with engineering, cloud, and security teams to maintain high availability. Responsibilities include managing a remote analyst team, refining SOPs and runbooks, driving root-cause analysis, and reporting on SLAs and KPIs. XYZ Corp offers a collaborative, growth-focused culture where you can innovate, mentor others, and shape best-in-class IT operations practices. Responsibilities Lead and oversee 24/7 remote operations center for Atlantica platforms Monitor system performance, uptime, and incident queues using monitoring tools Coordinate incident response, triage, escalation, and communication to stakeholders Develop and refine runbooks, SOPs, and incident workflows Analyze incident trends and drive root-cause remediation with engineering teams Ensure SLAs, KPIs, and compliance standards are met and reported Manage and mentor OPS center analysts, schedule shifts, and support training Collaborate with software, cloud, and security teams on reliability improvements Implement best practices for change management and operational readiness Provide regular status, metrics, and improvement recommendations to leadership Required Skills IT operations center management Incident management and escalation Monitoring tools (e.g., Datadog, New Relic, Grafana, Splunk) Cloud platforms (AWS, Azure, or GCP) ITIL/ITSM processes SLA and KPI management Runbook and SOP development Data analysis and reporting Team leadership and mentoring Change management
09/25/2026
Full time
Atlantica, a division of XYZ Corp, seeks a Remote OPS Center Manager to lead its 24/7 operations center supporting cloud-based software platforms. You will oversee real-time monitoring, incident response, and service reliability, coordinating with engineering, cloud, and security teams to maintain high availability. Responsibilities include managing a remote analyst team, refining SOPs and runbooks, driving root-cause analysis, and reporting on SLAs and KPIs. XYZ Corp offers a collaborative, growth-focused culture where you can innovate, mentor others, and shape best-in-class IT operations practices. Responsibilities Lead and oversee 24/7 remote operations center for Atlantica platforms Monitor system performance, uptime, and incident queues using monitoring tools Coordinate incident response, triage, escalation, and communication to stakeholders Develop and refine runbooks, SOPs, and incident workflows Analyze incident trends and drive root-cause remediation with engineering teams Ensure SLAs, KPIs, and compliance standards are met and reported Manage and mentor OPS center analysts, schedule shifts, and support training Collaborate with software, cloud, and security teams on reliability improvements Implement best practices for change management and operational readiness Provide regular status, metrics, and improvement recommendations to leadership Required Skills IT operations center management Incident management and escalation Monitoring tools (e.g., Datadog, New Relic, Grafana, Splunk) Cloud platforms (AWS, Azure, or GCP) ITIL/ITSM processes SLA and KPI management Runbook and SOP development Data analysis and reporting Team leadership and mentoring Change management
American Honda Motor Co., Inc.
Greensboro, North Carolina
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Team Lead - SAP Sales and Distribution supports enterprise SAP solutions for AHM's Enterprise system services by serving as the functional lead and subject matter expert for SAP SD and related logistics processes. This role partners with business and IT stakeholders to translate requirements into scalable SAP solutions, supports Honda AHM's transition from SAP ECC to SAP S/4 HANA, and ensures reliable delivery of projects, enhancements, production support, compliance activities, and post-go-live stabilization. The candidate must have participated in at least one full-cycle SAP S/4HANA implementation and must bring demonstrated team lead experience. Key Accountabilities SAP SD Functional Leadership: Serve as functional lead and SME between AHM's enterprise system business stakeholders and IT for SAP Sales and Distribution processes. Lead requirements gathering, facilitate business workshops, validate functional designs and specifications, review UAT plans and results, coordinate change control, approve transports as appropriate, and support post-go-live stabilization for SAP SD, Logistics Execution, WM/EWM, and related processes. Manage hands-on configuration for Order-to-Cash and related business processes, including serialized equipment, material classification, pricing and condition technique, material listing and exclusion, sales contracts, credit management, ATP, and third-party order processing. SAP ECC to S/4HANA Transformation: Support Honda AHM's SAP S/4 HANA transformation by contributing to Fit-to-Standard workshops, S/4 HANA SD simplification review, Fiori application adoption, embedded analytics, SAP Activate methodology, cutover planning, data migration, testing, and hyper care readiness. Production Support and Enhancements: Partner with internal teams and external vendors to maintain stable production operations. Monitor incidents, coordinate timely resolution against SLAs, prioritize enhancement requests with business points of contact, and ensure delivery commitments are tracked through completion. Center of Excellence and Compliance: Support SAP Center of Excellence activities, including user onboarding and access requests, SOX ITGC and ITAC procedures, internal and external audit support, process documentation, change request validation, production transport review, privileged access monitoring, and knowledge transfer. Integration and Technical Coordination: Provide functional leadership for integration topics involving IDocs, ALE, EDI transactions such as 850, 855, 856, and 810, APIs, middleware, SAP BTP concepts, RICEF development lifecycle, debugging support, troubleshooting, and batch job processing. Qualifications, skills and experience Education: Must have a college level Bachelor's degree preferably in Computer Sc / Information Technology / Data Analytics/ Data Science / Electronics or a related STEM field of study Minimum relevant work experience in the industry: At least 8 or more years of SAP SD experience • Strong SAP SD configuration and Order-to-Cash process knowledge, including sales orders, pricing, delivery, billing, returns, ATP, credit management, and contracts. • Working knowledge of SD integration with MM, LE, WM/EWM, FI/CO, third-party logistics systems, and related master data. • Understanding IDocs, ALE, EDI, APIs, middleware, SAP BTP concepts, RICEF lifecycle, debugging support, and batch jobs. Participation in at least one full-cycle SAP S/4 HANA implementation. • Hands-on participation in at least one full-cycle SAP S/4 HANA implementation, including design, testing, cutover, go-live, and hyper care. At least 5 or more years of project management, team lead, and cross-functional stakeholder management experience. • Proven experience leading teams, mentoring team members, managing priorities, and communicating status, risks, and issues. • Experience with requirements gathering, functional specifications, SIT, UAT, change control, SOX controls, incident management, and production support. Experience with SAP full-cycle implementations, production support, and post-go-live stabilization. • Proven leadership of medium-size teams, including coaching, mentoring, work planning, and delivery accountability. • Strong understanding of project management principles, Honda IT Project Management Methodology, quality management, incident management, and problem management. • Strong business case analysis, problem-solving, root cause analysis, written communication, presentation, and stakeholder engagement skills. Workstyle This is an onsite job. One remote workday per week may be possible with prior departmental approval. What differentiates Honda and makes us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Regional Bonus (when applicable) Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued learning Training and Development Programs Additional Offerings: Lifestyle Account Childcare Reimbursement Account Elder Care Support Tuition Assistance & Student Loan Repayment Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
09/25/2026
Full time
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Team Lead - SAP Sales and Distribution supports enterprise SAP solutions for AHM's Enterprise system services by serving as the functional lead and subject matter expert for SAP SD and related logistics processes. This role partners with business and IT stakeholders to translate requirements into scalable SAP solutions, supports Honda AHM's transition from SAP ECC to SAP S/4 HANA, and ensures reliable delivery of projects, enhancements, production support, compliance activities, and post-go-live stabilization. The candidate must have participated in at least one full-cycle SAP S/4HANA implementation and must bring demonstrated team lead experience. Key Accountabilities SAP SD Functional Leadership: Serve as functional lead and SME between AHM's enterprise system business stakeholders and IT for SAP Sales and Distribution processes. Lead requirements gathering, facilitate business workshops, validate functional designs and specifications, review UAT plans and results, coordinate change control, approve transports as appropriate, and support post-go-live stabilization for SAP SD, Logistics Execution, WM/EWM, and related processes. Manage hands-on configuration for Order-to-Cash and related business processes, including serialized equipment, material classification, pricing and condition technique, material listing and exclusion, sales contracts, credit management, ATP, and third-party order processing. SAP ECC to S/4HANA Transformation: Support Honda AHM's SAP S/4 HANA transformation by contributing to Fit-to-Standard workshops, S/4 HANA SD simplification review, Fiori application adoption, embedded analytics, SAP Activate methodology, cutover planning, data migration, testing, and hyper care readiness. Production Support and Enhancements: Partner with internal teams and external vendors to maintain stable production operations. Monitor incidents, coordinate timely resolution against SLAs, prioritize enhancement requests with business points of contact, and ensure delivery commitments are tracked through completion. Center of Excellence and Compliance: Support SAP Center of Excellence activities, including user onboarding and access requests, SOX ITGC and ITAC procedures, internal and external audit support, process documentation, change request validation, production transport review, privileged access monitoring, and knowledge transfer. Integration and Technical Coordination: Provide functional leadership for integration topics involving IDocs, ALE, EDI transactions such as 850, 855, 856, and 810, APIs, middleware, SAP BTP concepts, RICEF development lifecycle, debugging support, troubleshooting, and batch job processing. Qualifications, skills and experience Education: Must have a college level Bachelor's degree preferably in Computer Sc / Information Technology / Data Analytics/ Data Science / Electronics or a related STEM field of study Minimum relevant work experience in the industry: At least 8 or more years of SAP SD experience • Strong SAP SD configuration and Order-to-Cash process knowledge, including sales orders, pricing, delivery, billing, returns, ATP, credit management, and contracts. • Working knowledge of SD integration with MM, LE, WM/EWM, FI/CO, third-party logistics systems, and related master data. • Understanding IDocs, ALE, EDI, APIs, middleware, SAP BTP concepts, RICEF lifecycle, debugging support, and batch jobs. Participation in at least one full-cycle SAP S/4 HANA implementation. • Hands-on participation in at least one full-cycle SAP S/4 HANA implementation, including design, testing, cutover, go-live, and hyper care. At least 5 or more years of project management, team lead, and cross-functional stakeholder management experience. • Proven experience leading teams, mentoring team members, managing priorities, and communicating status, risks, and issues. • Experience with requirements gathering, functional specifications, SIT, UAT, change control, SOX controls, incident management, and production support. Experience with SAP full-cycle implementations, production support, and post-go-live stabilization. • Proven leadership of medium-size teams, including coaching, mentoring, work planning, and delivery accountability. • Strong understanding of project management principles, Honda IT Project Management Methodology, quality management, incident management, and problem management. • Strong business case analysis, problem-solving, root cause analysis, written communication, presentation, and stakeholder engagement skills. Workstyle This is an onsite job. One remote workday per week may be possible with prior departmental approval. What differentiates Honda and makes us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Regional Bonus (when applicable) Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued learning Training and Development Programs Additional Offerings: Lifestyle Account Childcare Reimbursement Account Elder Care Support Tuition Assistance & Student Loan Repayment Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.