130 jobs found

Job DescriptionJob Description Position Title: Section Manager, GSE Software, Test Automation & Simulation Requisition ID: 1869 Position Location: Sterling, VA Position Reports To: Director, Software Engineering Supervises Others: Yes At Trident Systems Space Electronic Systems (SES) division, we believe in the power of using strong engineering principles to drive innovation and solve complex problems. We foster a culture of rigorous engineering and continuous improvement, leveraging the full knowledge of our organization through collaborative product development processes that include design and peer reviews. We combine our expertise in space electronics with right-sized development processes to create innovative, high-performance space-based electronic systems that meet our customers' evolving needs. We are a mission partner supporting DoD, Intelligence Community, and Civil space customers. We develop complex, radiation effects mitigated, designs that balance competing requirements in modern space programs, delivering cutting-edge solutions that enable our customers to achieve more in space. Position Summary The Section Manager for GSE Software, Test Automation & Simulation is a hands-on engineering leader responsible for managing and technically contributing to the development of Ground Support Equipment (GSE) software, automated test infrastructure, simulation environments, testbeds, and emulators used throughout the product development and verification lifecycle. This manager will lead a team that develops the software infrastructure needed to conduct repeatable Software-in-the-Loop (SIL), Hardware-in-the-Loop (HIL), and automated testing of deliverable hardware and embedded systems. The successful candidate must be comfortable operating as both a functional manager and a technical contributor. The role requires direct participation in system architecture, software design, development, integration, troubleshooting, and technical reviews while also providing personnel leadership, workload planning, technical direction, and staff development. Duties and Responsibilities Technical Leadership and Hands-On Development Provide technical leadership for GSE software, automated test systems, SIL/HIL environments, testbeds, simulators, and emulators. Contribute directly to software architecture, detailed design, implementation, code reviews, integration, and troubleshooting. Develop or modify software components, automation frameworks, test utilities, device interfaces, and test scripts as program needs require. Define modular and reusable test-software architectures that can be applied across multiple programs and product lines. Lead the design of testbeds that support incremental development, integration, fault isolation, regression testing, and system-level verification. Develop simulation and emulation capabilities for unavailable, incomplete, high-cost, or difficult-to-access hardware and external interfaces. Ensure test infrastructure provides appropriate data collection, logging, time correlation, monitoring, fault injection, and results reporting capabilities. Test Automation Lead the development and maintenance of automated test frameworks supporting SIL, HIL, integration, regression, production, and system testing. Integrate automated testing into applicable CI/CD pipelines and software release workflows. Establish methods for unattended test execution, repeatable test configuration, automated results collection, and objective pass/fail determination. Ensure automated tests and supporting infrastructure are controlled, documented, repeatable, and traceable to applicable requirements. Personnel and Functional Management Provide direct supervision, technical mentorship, performance management, and career development for engineers within the section. Assign personnel to programs based on technical skills, program priorities, schedules, and development needs. Balance hands-on technical contributions with section leadership and execution responsibilities. Establish technical expectations and ensure engineers follow organizational software development and configuration-management processes. Review staffing needs and support recruiting, interviewing, hiring, and onboarding. Provide accurate status, staffing forecasts, schedule inputs, risks, and recovery recommendations to engineering and program leadership. Process, Quality, and Configuration Management Ensure GSE software, automated test frameworks, test scripts, simulators, and test configurations follow applicable Software Development Life Cycle processes. Establish appropriate configuration management for source code, test scripts, test data, simulation models, testbed configurations, and released test-software baselines. Ensure software releases include the documentation, installation instructions, dependency information, and version identification required for repeatable deployment. Required Qualifications Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or a related technical discipline with 9+ years of experience Experience leading GSE software teams responsible for developing automated test infrastructure, hardware simulations, testbeds, emulators, and HIL/SIL test capabilities. Experience designing or developing automated test systems, GSE software, testbeds, simulators, or hardware emulators. Strong software-development skills in one or more languages such as Python, C/C++. Experience developing software interfaces for embedded hardware, networked devices, serial interfaces, laboratory equipment, or programmable logic. Experience with source control, issue tracking, automated build systems, test frameworks, and CI/CD concepts. Strong written and verbal communication skills, including the ability to communicate with technical teams, program leadership, customers, and executive management. Ability to manage competing priorities across multiple programs. Preferred Qualifications Master's degree in relevant technical or management discipline. Experience integrating software with FPGAs, microcontrollers, sensors, communication interfaces, or custom electronics. Experience with Ethernet, TCP/IP, UDP, serial communications, SpaceWire, CAN, or similar embedded interfaces. Experience with containerized or virtualized test environments. Experience introducing reusable test automation frameworks across multiple projects. Pay Information Full-Time Salary Range: $111,000 - $182,000 Please Note: Actual compensation offered will be determined based on several factors including, but not limited to, relevant experience, skills, education, certifications, internal equity, business considerations, and geographic location where applicable. Benefits Hired applicants may be eligible for benefits including but not limited to: Health benefits Medical Dental Vision Basic life with AD&D Short term disability Long term disability Ancillary (Voluntary life with AD&D, accident, critical illness, hospital, and pet) Spending accounts (HSA, FSA, and DCFSA) Paid time off Holidays 401(k) (including company match) Tuition reimbursement Leaves (Parental, maternity, and military) Annual discretionary bonus (for eligible roles) Trident Systems reserves the right to change or assign other duties to this position. Trident Solutions is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To request reasonable accommodation to participate in the job application or interview process, please contact . Pay Transparency: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job DescriptionJob Description Intermediate Quality Assurance Specialist About CM Labs At CM Labs Simulations, we develop high-fidelity simulation and workforce training systems that help organizations prepare safer, more skilled heavy equipment operators. Powered by our proprietary physics-based technology and Vortex Studio platform, our solutions combine simulation software, authentic machine behavior, and professional-grade simulator hardware and controls for customers in construction, ports, utilities, industrial, and defense sectors. About the role CM Labs is looking for an Intermediate Quality Assurance Specialist to join our team in Sandy, Utah. In this role, you will help ensure the quality of our software applications and immersive simulator systems through hands-on testing, thoughtful investigation, and clear documentation. You will work alongside other QA professionals, technical designers, developers, and product managers across local and distributed teams. Your primary responsibility will be validating our simulation curriculum products and releases across software and simulator environments. As a secondary responsibility, you will investigate customer-reported issues affecting current and legacy CM Labs products, working with Customer Support and Development to reproduce problems, identify contributing factors, validate fixes, and communicate possible workarounds. You will take ownership of end-to-end test planning and execution for assigned features and communicate release readiness through clear reporting of test coverage, results, open defects, risks, and recommendations. Responsibilities Plan and perform functional, integration, regression, and exploratory testing of complete simulator systems, including software applications, simulator computers, displays, controls, peripherals, and supported hardware configurations. Develop, maintain, and execute test plans, test cases, and other testing documentation. Record test results and provide clear evidence of coverage, outcomes, defects, and remaining risks. Identify, reproduce, investigate, and document defects with the information needed for effective resolution. Participate in Agile development activities and collaborate with team members throughout planning, development, testing, and release. Participate in discussions about test strategy, release readiness, and product quality. Validate fixes for reported defects and confirm that the expected behavior has been restored without introducing regressions. Provide timely updates, raise risks or blockers, and coordinate testing activities with colleagues. Regularly monitor incoming support issues and investigate technical issues escalated by Customer Support for current and legacy CM Labs products, reproducing customer configurations where practical and identifying software, configuration, hardware, or compatibility factors contributing to the issue. Communicate investigation findings, reproduction steps, and potential workarounds clearly to Development, Customer Support, and customers when appropriate. Share responsibility for the setup, configuration, organization, and operational readiness of simulator equipment, computers, and test environments in the testing lab. Contribute to improvements in QA practices, product knowledge, and team documentation. Required qualifications Two to three years of professional experience in a software QA or testing role. Understanding of QA fundamentals and software testing concepts, including test planning, test execution, defect reporting, and regression testing. Strong analytical and troubleshooting skills, with the ability to investigate unfamiliar problems methodically. Ability to produce clear, accurate, and useful test plans, release documentation, and technical documentation. Strong organizational skills, with the ability to manage changing priorities and contribute effectively to multiple workstreams. Comfortable troubleshooting Windows-based applications and integrated computer systems using logs, configuration files, command-line tools, and other diagnostic information. Experience reading, modifying, and troubleshooting data and configuration files in formats such as XML, JSON, and CSV. Working knowledge of computer hardware, peripherals, and basic networking concepts. Ability to understand software configurations, versions, dependencies, and system interactions when investigating defects. Effective written and verbal communication skills. Able to work from the Sandy office a minimum of two days per week, with additional onsite presence when testing activities require it. Preferred qualifications Experience testing systems that integrate software with computer hardware, controls, peripherals, or simulator equipment. Experience with system configuration, computer hardware, networking, and technical support. Experience using development and defect-management tools such as Jira, Confluence, Git, or GitHub. Experience investigating issues reported from production or customer environments. Familiarity with scripting or programming languages such as Python, PowerShell, C#, or similar for diagnostics, data analysis, test utilities, or automation. Experience developing or maintaining automated tests, test utilities, or regression tools, including API testing or integration with CI/CD pipelines. Familiarity with simulation, gaming, or virtual reality products and development environments. Relevant technical education, training, or professional certification. What will help you succeed A proactive approach, a willingness to take ownership of your work, and the judgment to seek guidance when needed. Curiosity about how complex systems work and a strong capacity to learn new concepts. Attention to detail without losing sight of overall product quality and risk. A collaborative mindset and the ability to work with distributed teams. The ability to balance planned testing activities, support investigations, documentation, and emerging priorities. Benefits CM Labs offers a competitive benefits package, including: Generous vacation and paid time off Health, dental, and vision benefits 401(k) plan with company matching Summer Fridays Additional time off during the holiday season Hybrid work environment with flexibility based on testing needs

Job DescriptionJob Description Intermediate Quality Assurance Specialist About CM Labs At CM Labs Simulations, we develop high-fidelity simulation and workforce training systems that help organizations prepare safer, more skilled heavy equipment operators. Powered by our proprietary physics-based technology and Vortex Studio platform, our solutions combine simulation software, authentic machine behavior, and professional-grade simulator hardware and controls for customers in construction, ports, utilities, industrial, and defense sectors. About the role CM Labs is looking for an Intermediate Quality Assurance Specialist to join our team in Sandy, Utah. In this role, you will help ensure the quality of our software applications and immersive simulator systems through hands-on testing, thoughtful investigation, and clear documentation. You will work alongside other QA professionals, technical designers, developers, and product managers across local and distributed teams. Your primary responsibility will be validating our simulation curriculum products and releases across software and simulator environments. As a secondary responsibility, you will investigate customer-reported issues affecting current and legacy CM Labs products, working with Customer Support and Development to reproduce problems, identify contributing factors, validate fixes, and communicate possible workarounds. You will take ownership of end-to-end test planning and execution for assigned features and communicate release readiness through clear reporting of test coverage, results, open defects, risks, and recommendations. Responsibilities Plan and perform functional, integration, regression, and exploratory testing of complete simulator systems, including software applications, simulator computers, displays, controls, peripherals, and supported hardware configurations. Develop, maintain, and execute test plans, test cases, and other testing documentation. Record test results and provide clear evidence of coverage, outcomes, defects, and remaining risks. Identify, reproduce, investigate, and document defects with the information needed for effective resolution. Participate in Agile development activities and collaborate with team members throughout planning, development, testing, and release. Participate in discussions about test strategy, release readiness, and product quality. Validate fixes for reported defects and confirm that the expected behavior has been restored without introducing regressions. Provide timely updates, raise risks or blockers, and coordinate testing activities with colleagues. Regularly monitor incoming support issues and investigate technical issues escalated by Customer Support for current and legacy CM Labs products, reproducing customer configurations where practical and identifying software, configuration, hardware, or compatibility factors contributing to the issue. Communicate investigation findings, reproduction steps, and potential workarounds clearly to Development, Customer Support, and customers when appropriate. Share responsibility for the setup, configuration, organization, and operational readiness of simulator equipment, computers, and test environments in the testing lab. Contribute to improvements in QA practices, product knowledge, and team documentation. Required qualifications Two to three years of professional experience in a software QA or testing role. Understanding of QA fundamentals and software testing concepts, including test planning, test execution, defect reporting, and regression testing. Strong analytical and troubleshooting skills, with the ability to investigate unfamiliar problems methodically. Ability to produce clear, accurate, and useful test plans, release documentation, and technical documentation. Strong organizational skills, with the ability to manage changing priorities and contribute effectively to multiple workstreams. Comfortable troubleshooting Windows-based applications and integrated computer systems using logs, configuration files, command-line tools, and other diagnostic information. Experience reading, modifying, and troubleshooting data and configuration files in formats such as XML, JSON, and CSV. Working knowledge of computer hardware, peripherals, and basic networking concepts. Ability to understand software configurations, versions, dependencies, and system interactions when investigating defects. Effective written and verbal communication skills. Able to work from the Sandy office a minimum of two days per week, with additional onsite presence when testing activities require it. Preferred qualifications Experience testing systems that integrate software with computer hardware, controls, peripherals, or simulator equipment. Experience with system configuration, computer hardware, networking, and technical support. Experience using development and defect-management tools such as Jira, Confluence, Git, or GitHub. Experience investigating issues reported from production or customer environments. Familiarity with scripting or programming languages such as Python, PowerShell, C#, or similar for diagnostics, data analysis, test utilities, or automation. Experience developing or maintaining automated tests, test utilities, or regression tools, including API testing or integration with CI/CD pipelines. Familiarity with simulation, gaming, or virtual reality products and development environments. Relevant technical education, training, or professional certification. What will help you succeed A proactive approach, a willingness to take ownership of your work, and the judgment to seek guidance when needed. Curiosity about how complex systems work and a strong capacity to learn new concepts. Attention to detail without losing sight of overall product quality and risk. A collaborative mindset and the ability to work with distributed teams. The ability to balance planned testing activities, support investigations, documentation, and emerging priorities. Benefits CM Labs offers a competitive benefits package, including: Generous vacation and paid time off Health, dental, and vision benefits 401(k) plan with company matching Summer Fridays Additional time off during the holiday season Hybrid work environment with flexibility based on testing needs

Requisition ID: req436 Location: Phoenix, AZ, United States Join Our Team! We are currently recruiting a Remote OPS Center Manager to join our team and contribute to key projects in a dynamic and collaborative environment. This role is part of a global team working towardcommon goals. We operate as one company, across all locations, with shared responsibility andclear accountability. The Remote Operations Center (ROC) Manager leads a team of operators across rotating 24/7 shifts, providing real-time oversight of a multi-technology renewable energy portfolio spanning wind, battery energy storage systems (BESS), and utility-scale solar photovoltaic (PV) assets. The portfolio is currently concentrated in the US Southwest (CAISO market), with planned expansion into MISO and ERCOT, and includes wind assets in Alberta and Québec with future MISO expansion. The Manager ensures safe, reliable, and compliant operations across all assets, serves as the primary escalation point for real-time operational issues, and fosters a culture of continuous improvement within the ROC. This role is pivotal in bridging field operations, scheduling coordination, asset management, and SCADA-driven alarm management. In addition, the Manager will serve as a key contributor in the stand-up of a new ROC facility launching January 1, 2027, with significant hands-on involvement throughout the first three months of operations to ensure the center is fully staffed, operationally ready, and performing to standard. Key Responsibilities Team Supervision & Shift Management Supervise, mentor, and develop a team of ROC Operators working rotating 24/7 shifts, including days, nights, weekends, and holidays. Create and maintain shift schedules ensuring continuous coverage with no single points of failure. Conduct regular performance reviews, one-on-ones, and skills assessments to support operator development and retention. Establish and enforce Standard Operating Procedures (SOPs), escalation protocols, and shift handover standards. Serve as the primary escalation contact for operators during complex or high-impact operational events. Real-Time Operations Monitoring Oversee continuous real-time monitoring of wind, BESS, and PV assets via SCADA platforms across multiple geographic regions and regulatory markets. Ensure operators actively track generation performance, equipment status, and market signals for CAISO, MISO, ERCOT, AESO, and HQÉI interconnected assets. Direct real-time responses to curtailments, forced outages, grid emergencies, and market dispatch instructions. Ensure compliance with market rules, grid codes, and interconnection agreements across all operating jurisdictions . SCADA Alarm Management Oversee the team's systematic monitoring, triage, and resolution of SCADA alarms across the full asset portfolio. Ensure alarm events are correctly classified, escalated, and documented in accordance with established alarm management procedures. Direct operators to initiate SAP Work Orders for field technician dispatch in response to equipment alarms, faults, and performance deviations. Review alarm logs and Work Order completion rates; identify recurring issues and drive root cause analysis efforts with O&M engineering teams. Champion continuous improvement of alarm rationalization and suppression strategies to reduce nuisance alarms and increase operator effectiveness. Coordination with Field Operations Serve as the primary ROC interface with field operators and site technicians at wind, BESS, and PV facilities. Oversee daily coordination of operations and maintenance (O&M) activities, ensuring safe system states and Lock Out / Tag Out (LOTO) compliance before and after field work. Authorize and document switching operations, clearances, and equipment isolation in coordination with field supervisors. Ensure the ROC team maintains accurate and up-to-date awareness of field crew activities, planned work, and site access conditions. Outage Coordination & Scheduling Lead ROC coordination of planned and forced outages with scheduling coordinators and market operators (CAISO, MISO, ERCOT, AESO, HQÉI). Ensure timely and accurate submission of outage notifications, availability updates, and return-to-service confirmations to applicable ISOs and utilities. Collaborate with asset managers, O&M teams, and commercial schedulers to minimize revenue impact and optimize outage windows. Maintain outage logs and ensure compliance with reporting timelines required by each market and regulatory jurisdiction . SAP Work Order Administration Ensure ROC operators proficiently create, assign, and close SAP Plant Maintenance (PM) Work Orders in response to SCADA alarms and operational events Monitor Work Order backlogs and escalate aging or high-priority items to maintenance supervisors and asset managers. Review and approve Work Orders for accuracy, completeness, and appropriate priority classification. Participate in weekly O&M planning meetings to align ROC-generated Work Orders with field maintenance schedules. Reporting & Documentation Ensure accurate shift logs, incident reports, and operational summaries are produced for every shift. Prepare and deliver daily, weekly, and monthly operational performance reports to leadership. Track and report KPIs including asset availability, alarm response time, Work Order cycle time, and outage duration. Support post-event investigations and document lessons learned to prevent recurrence. ROC Stand-Up & New Facility Commissioning Work as a key contributor alongside the project team to stand up a new Remote Operations Center launching January 1, 2027, with primary focus and elevated involvement expected through March 31, 2027. Contribute to the design and implementation of ROC operational infrastructure, including SCADA integration, alarm management frameworks, and workstation configuration. Assist in recruiting, onboarding, and initial training of ROC Operators for the new facility, ensuring all personnel are shift-ready prior to go-live. Develop and validate Standard Operating Procedures, shift handover standards, escalation protocols, and emergency response plans tailored to the new facility's asset portfolio. Coordinate with IT, SCADA/controls vendors, and O&M engineering teams to resolve integration issues and confirm system readiness before and during commissioning. Participate in tabletop exercises, mock-shift walkthroughs, and operational readiness reviews to verify the team and systems are prepared for live operations. Track and report stand-up milestones, open action items, and readiness gaps to project leadership throughout the commissioning period. Transition stand-up responsibilities to steady-state operations management no later than the end of Q1 2027, maintaining documentation of lessons learned for future facility launches. Qualifications Required Bachelor's degree in electrical engineering , p ower s ystems, e nergy m anagement, or a related technical field - OR equivalent combination of education and experience. Minimum 10 years of experience in ROC renewable power plant operations, grid control room operations, or utility/ISO operations. Minimum 5 years in a managerial role within a 24/7 operational environment. Demonstrated experience with SCADA platforms in a wind, solar, or BESS operations environment. Familiarity with SAP Plant Maintenance (PM) module for Work Order creation and management. Understanding of wholesale electricity markets and interconnection requirements in at least one of: CAISO, MISO, ERCOT, AESO, or HQÉI. Strong working knowledge of safety protocols including LOTO, switching procedures, and high-voltage safety practices. Excellent leadership, communication, and team development skills. Preferred Experience operating across multiple ISOs/markets simultaneously, particularly CAISO and Canadian markets (AESO / HQÉI). Familiarity with all three asset classes: wind turbine generators, utility-scale PV inverters, and grid-scale BESS systems. Knowledge of NERC/WECC reliability standards and Canadian provincial grid codes applicable to renewable generation. Experience with energy management systems (EMS) and/or advanced SCADA historian platforms (e.g., OSIsoft PI, GE Predix, or similar). Professional certification: NERC System Operator Certification, PE license, or equivalent market certification. Bilingual (English/French , English/Spanish ). Core Competencies Operational Leadership Technical Acumen Team coaching & performance management Decision-making under pressure Effective escalation & communication Process discipline & SOP adherence SCADA alarm management & triage Multi-market regulatory knowledge SAP PM Work Order proficiency Wind, PV & BESS systems knowledge Working Conditions Primary work location: Tempe, Arizona ROC facility (on-site required ). 24/7 operational environment; manager must be available for escalation on-call outside of standard shifts. Sporadic travel to field sites in US Southwest (AZ, CA, NM, NV), Alberta (Canada), and Québec (Canada) may be required . . click apply for full job details

Job description: Position Overview Our client is seeking an experienced IT Asset & Technology Manager to lead the day-to-day and strategic management of software, hardware, contracts, and technology assets across the organization. This role will be responsible for establishing and optimizing asset management processes, ensuring compliance with software licensing and vendor agreements, improving technology spend, and maintaining accurate visibility into the organization's IT asset environment throughout the full asset lifecycle. The successful candidate will partner closely with infrastructure, IT, business-unit, procurement, and vendor teams to improve operational reliability, control costs, and establish consistent asset management practices across the organization. This is an onsite position in the San Francisco Bay, CA area. Manage the lifecycle of IT hardware, software, licenses, contracts, and related technology assets. Ensure IT hardware, software, and vendor contracts remain accurate, compliant, consistent, and reliable. Develop and execute strategic software and hardware asset management processes. Design, implement, document, and continuously improve asset management procedures and workflows. Monitor software licensing and contractual obligations to support compliance and minimize financial risk. Partner with procurement and other stakeholders to develop strategies that optimize technology spending. Establish and maintain databases for hardware, software, licensing, maintenance, and related asset information. Develop standardized KPI and metrics reporting for management, including scheduled and ad hoc reporting. Leverage local business-unit IT resources to support asset management activities and oversee execution and performance. Establish and maintain clear documentation for asset, configuration, reporting, and operational processes. Collaborate with infrastructure and technology teams to identify trends in asset performance and recommend improvements. Help manage and control budgets and costs associated with IT hardware, software, licensing, and maintenance. Support vendor management activities, including contract review, negotiations, performance management, and ongoing relationships. Promote consistent asset management practices across business units and technology teams. Travel 30% Qualifications: Minimum Qualifications Education Bachelor's degree required. Experience 3+ years of experience in IT asset management, software asset management, hardware asset management, IT operations, or a closely related role. 2+ years of experience managing staff, teams, or distributed IT resources. Demonstrated knowledge of IT hardware, software, licensing, contracts, and asset lifecycle management.The ideal candidate is a hands-on IT asset management professional who combines strong operational discipline with strategic thinking. You are comfortable working independently, managing multiple priorities, and partnering with technical and business stakeholders at various levels of an organization. Demonstrated success implementing and executing strategic IT asset management processes. Strong knowledge of software licensing models, agreements, and compliance requirements. Strong understanding of IT Service Management (ITSM) processes and practices. Experience managing the lifecycle of IT hardware and software assets. Ability to work independently with minimal supervision while maintaining a high level of accuracy. Strong organizational skills and the ability to manage multiple priorities simultaneously. Excellent written, verbal, communication, and interpersonal skills. Strong vendor management, relationship-building, and negotiation capabilities. Good understanding of business operations and how technology investments support organizational objectives. Experience managing and developing staff or distributed IT resources. Why is This a Great Opportunity: What makes this a great company to work for is the combination of clear direction, strong leadership, open communication, and a genuine commitment to both customers and employees. Clear Vision and Purpose: The company provides a clear sense of direction, helping employees understand how their day-to-day work contributes to the larger goals and success of the organization. Transparent Communication: Open and honest communication builds trust, encourages collaboration, and helps employees feel informed and connected at every level of the company. Effective Leadership: Leaders create an environment built on trust, psychological safety, accountability, and empowerment. Employees are encouraged to take ownership, make decisions, and contribute their ideas. Defined Structure and Roles: Clear responsibilities and well-defined roles help teams work efficiently, minimize overlap, and create accountability, while maintaining the flexibility needed to grow and evolve. Adaptability: The company is willing and able to respond to changing customer needs, market conditions, technology, and operational challenges. This creates an environment where continuous improvement and innovation are valued. Customer Focus: Employees understand that their work ultimately contributes to delivering value to customers. Internal processes and priorities remain aligned with providing a strong customer experience. Employee Development: The company recognizes that its success depends on the growth of its people. Investing in training, meaningful feedback, career development, and recognition helps employees feel valued while giving them opportunities to grow. Overall, this is a company where people understand the purpose behind their work, feel supported by their leaders and teammates, have opportunities to grow, and can see the impact they make. That combination creates a strong culture where employees can do their best work and where the company can continue to grow and succeed. Salary Type : Annual Salary Salary Min : $ 110000 Salary Max : $ 150000 Currency Type : USD

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Manassas - 111 100.00 USD annually

Job Description Your Mission The Systems Administrator is responsible for the implementation, administration, and ongoing support of the organization's IT infrastructure. This role ensures reliable operation, performance, and availability of IT systems that support daily business operations. The position works closely with IT teams and vendors to maintain and improve infrastructure services. How you will make a difference Network & Systems Management Install, configure, maintain, and support servers, workstations, operating systems, network equipment, and peripheral devices Manage server platforms, virtualization environments, email systems, print services, cloud and business applications Monitor system, server and application performance and address issues proactively Operations & Support Administer user accounts, permissions, and storage allocations Execute regular backups, restorations, and disaster recovery testing Troubleshoot and resolve hardware and software issues; escalate issues as needed Maintenance & Improvements Perform patching, upgrades, repairs, and reconfigurations of hardware and software Maintain accurate asset inventories, system documentation, and technical configurations Evaluate and recommend hardware, software, and infrastructure improvements Coordinate with application, database, and network teams on deployments and enhancements Collaboration & Documentation Work with vendors, service providers, and internal teams to support IT services Create technical documentation and operational reports Collaborate with IT Security Manager What you should be good at Education and Experience Education: Bachelor's degree in computer science, information technology or related field or equivalent practical experience Minimum of seven years' experience administering servers and enterprise IT systems. Technical knowledge Strong knowledge of network, server, and desktop operating systems Hands-on experience with enterprise network hardware and protocols Experience with virtualization platforms and enterprise applications Proven ability to troubleshoot complex hardware and software issues Experience with backup and recovery operations Experience maintaining system and process documentation Preferred / Beneficial Technical Experience Active Directory, Altiris, Azure, BeyondTrust, Cisco Switches, CrowdStrike, Ivanti Service Manager, Meraki Access Points (APs), Mimecast, M365, Proxmox Virtual Environment, VMWare, Windows Server Administration Work Conditions Full-time onsite position; prolonged periods of sitting and computer use Occasional lifting and movement of IT equipment; occasional inspection of cabling and infrastructure What you can look forward to Professional Development : Educational assistance programs and opportunities for career growth. Supportive Environment : A stable, team-based culture that values collaboration and innovation. Inclusive Workplace : Join a company committed to equity, diversity, and inclusion, fostering a culture of belonging. Comprehensive Benefits : 401(k) plan with matching contributions, health insurance (medical, dental, vision), FSA and HSA options. Generous PTO and paid holidays for a healthy work-life balance. Competitive Compensation : This is a salaried exempt position with a pay range from $72,000 - $107,000 per year. Pay will be based on qualifications and experience. Location: The role is based at the Deublin Company facility in Waukegan, IL. The role will work onsite five days per week. Local candidates encouraged to apply; no relocation benefit for this position. Travel : Limited international travel may be required Who we are Hoerbiger Rotary Solutions/Deublin Company is the leading manufacturer of Rotating Unions and Electrical Slip Rings- devices that allow the transfer of pressurized fluid or electricity from a stationary source into rotating machinery. Deublin spans the world with 13 offices including 5 manufacturing plants and wholly owned subsidiaries in Austria, Brazil, China, France, Germany, Italy, Japan, Korea, Poland, Singapore, Spain, United Kingdom and United States. In Waukegan, the award-winning, ISO 9001-certified manufacturing plant, comprises approximately 200,000 sq. ft. accommodating administration, sales, marketing, engineering, manufacturing, research and development as well as a complete training facility. Join our global Hoerbiger team of over 6,000 colleagues and make a difference every day. Contribute to innovative solutions that save lives, reduce emissions, and drive progress in key industries like energy, automotive, and safety technology. Guided by our core values-Pioneering Spirit, Courage, Fairness, and Closeness-we are ENABLING CHANGE. FOR A BETTER TOMORROW. With opportunities to grow, learn, and collaborate across 43 countries and more than 133 locations, you'll be part of a culture that values your ideas and your impact. Ready to make a difference? Apply today and become part of our journey. HOERBIGER is an Equal Opportunity Employer • Drug Free Workplace • E-verify

The HR Business Analyst is responsible for partnering with Human Resources, IT, and business stakeholders to improve HR processes, systems, and reporting. This role gathers business requirements, analyzes workflows, supports HR technology initiatives, and helps implement solutions that improve efficiency, compliance, and employee experience. The HR Business Analyst serves as a bridge between HR and technology teams, ensuring business needs are translated into effective system configurations and process improvements. Contract to hire Hybrid Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

L5 Network Engineer (AWS Cloud) DETAILS Location: 100% Remote Position Type: 3M+ Contract (w/ possibility of converting to fulltime) Hourly / Salary: to $120W2+ (based on experience level) JOB SUMMARY Vaco is currently seeking a Network Engineer L5 for a 3M+ Contract (w/ the possibility of conversion to fulltime) that is remote. The Network Engineer L5 will support a large-scale Connected Enterprise initiative focused on modernizing and optimizing network infrastructure across distributed donation centers and manufacturing facilities. The Network Engineer L5 will be heavily focused on enterprise-grade, multi-site networking within hybrid cloud environments, leveraging AWS Cloud WAN, AWS Transit Gateway, satellite connectivity, and mesh Wi-Fi technologies to deliver resilient, secure, and scalable connectivity solutions. The Network Engineer L5 will work closely with cross-functional teams to integrate on-prem and cloud-based environments, support IoT connectivity initiatives, and ensure network segmentation, compliance, and operational reliability across the enterprise landscape. The Network Engineer L5 is a highly hands-on engineering role requiring deep expertise in AWS networking, enterprise infrastructure design, and modern connectivity solutions, along with strong documentation and collaboration skills. AWS Network Architecture / Design - Designing and Implementing Resilient Multi-Site Network Architectures Utilizing AWS Cloud WAN and Transit Gateway Satellite / Wireless Connectivity - Configuring and Deploying Amazon Leo Satellite Connectivity and Eero Mesh WiFi Solutions Across Manufacturing Sites and Plasma Centers Network Security / Compliance - Establishing Network Segmentation / Security Policies / Compliance Controls Aligned to Regulatory Requirements Hybrid Connectivity / Cloud Integration - Integrating OnPrem and Cloud Network Environments Ensuring Seamless Connectivity Between AWS / Enterprise Systems / Customer Facilities IoT Connectivity / Data Integration - Supporting IoT Sensor Connectivity and Data Ingestion Pipeline Configuration Across Distributed Environments Documentation / Operational Readiness - Developing and Maintaining Network Architecture Diagrams / Runbooks / Operational Documentation Cross-Functional Collaboration - Partnering Closely With DTLs and Cross-Functional Teams to Support Network Delivery and Operational Objectives JOB REQUIREMENTS Enterprise Networking - Demonstrating Enterprise-Grade Multi-Site Networking Expertise Across Distributed Infrastructure Environments AWS Cloud WAN - Designing and Supporting Global Network Connectivity Using AWS Cloud WAN Architectures AWS Transit Gateway - Implementing and Managing AWS Transit Gateway for Scalable Hybrid and Multi-VPC Connectivity Certifications - AWS Certified Advanced Networking / CCNA/CCNP (Routing / Switching / Network Architecture Expertise) / PCNSA (Supporting Security / Firewall Administration), etc. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Network Engineer DETAILS Location: Chesapeake, VA 23322 (onsite 5-days per week) Position Type: 6M Contract Hourly / Salary: to $60W2 JOB SUMMARY Vaco is currently seeking a Network Engineer for a 6M Contract that is located in Chesapeake, VA (onsite 5-days per week). The Network Engineer will support and enrich the enterprise network infrastructure within a large production environment. The Network Engineer will maintain and troubleshoot Layer 2 and foundational Layer 3 networking technologies, supporting switching, VLAN segmentation, trunking, wireless connectivity, and network access services while ensuring reliable day-to-day operations. The Network Engineer will work closely with existing network teams to assist with network implementation, configuration, troubleshooting, and operational support across wired and wireless environments. The ideal Network Engineer will possess strong switching fundamentals, practical networking experience, and the ability to support enterprise connectivity, security, and infrastructure initiatives while contributing to the overall stability and performance of the network environment. Enterprise Network Operations - Supporting / Maintaining Critical Network Infrastructure via Configuration / Monitoring / Troubleshooting / Resolution of Connectivity Issues Across Switching / Routing / Wireless / Access Layer Technologies Layer 2 Network Administration - Managing VLAN Architecture / Trunking / Spanning Tree / Authentication Services / Switch Configurations Ensuring Secure / Reliable Network Communications Network Troubleshooting / Incident Response - Investigating / Resolving Performance / Availability / Connectivity Issues via Systematic Analysis of Switching / Routing / Wireless / Endpoint Communication Paths Wireless / Access Network Support - Supporting WiFi Connectivity / Access Layer Deployments / Network Access Services Delivering Consistent User / Device Connectivity Across Enterprise Locations Network Implementation / Change Management - Supporting Network Upgrades / Equipment Deployments / Configuration Changes / Infrastructure Enhancements Following Established Change Control Processes Cross-Technology Infrastructure Support - Collaborating with Network / Security / Infrastructure Teams to Support Integrated Solutions Across Routing / Firewalls / Wireless Networking / Network Access Control (NAC) Technologies JOB REQUIREMENTS Enterprise Network Engineering (5+ years hands-on) - Supporting Enterprise Network Infrastructure Across Campus / Branch / Data Center Environments Layer 2 Networking Expertise (strong experience) - VLAN Design / Trunking / Spanning Tree / Port Security / Authentication Services / Switch Provisioning / Enterprise Access Layer Operations Routing / Layer 3 Fundamentals (working knowledge) - Routing Protocols / Technologies (Static Routing / OSPF / Default Routing / Inter-VLAN Routing / Route Redistribution Fundamentals) Cisco Switching Infrastructure - Configuring / Managing / Troubleshooting Cisco Catalyst Switching Platforms in Large Enterprise Environments Wireless Networking Support - Supporting Enterprise Wireless Infrastructure (WLAN Deployments / SSIDs / Authentication Services / Client Connectivity Troubleshooting / RF Fundamentals) Network Troubleshooting / Incident Resolution (advanced) - Troubleshooting Switching / Routing / Wireless / Client Connectivity Issues via Structured Root Cause Analysis Methodologies Network Access Control (NAC) - Supporting NAC Technologies (Authentication / Authorization / Device Access Policies / Endpoint Connectivity Management) Network Security Fundamentals (understanding) - Enterprise Security Concepts (ACLs / Segmentation / Network Access Controls / Secure Connectivity Best Practices) Infrastructure Monitoring / Operations - Utilizing Network Monitoring / Alerting / Performance Management Tools to Maintain Operational Stability / Resolve Infrastructure Issues Proactively Change Management / Network Implementations - Supporting Network Deployments / Hardware Refreshes / Configuration Changes / Infrastructure Upgrades Following Established Change Control Processes Documentation / Operational Standards - Creating / Maintaining Network Documentation (Diagrams / Runbooks / Configuration Standards / Support Procedures) Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description The Network & Security Engineer Senior Consultant operates Visa's internal data communications systems, including LANs and WANs. This role plans, designs, and implements networked systems, manages configurations, supports and troubleshoots network problems, and coordinates with vendors for installation of routers, bridges, concentrators, and switches. The position is responsible for project implementation, provides training, assists with proposal writing, and conducts project planning, cost analysis, and vendor comparisons. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work. Key Responsibilities: Design, engineer, and support IP networks for Visa's commercial network infrastructure, connecting Visa to commercial clients. Plan, design, implement, and support network systems of moderate complexity in the commercial network environment. Provide network design documentation to project teams, peers, and network support organizations. Provision new client processing by completing necessary network updates and providing technical assistance to clients in support of network changes. Perform third-level support within Visa to resolve network issues and provide guidance to other Visa teams involved in network troubleshooting. Work with Cybersecurity to ensure Visa security standards are met and provide technical assistance for investigation and analysis of security events. Oversee management and maintenance of DDI (DNS, DHCP, and IPAM) infrastructure, ensuring high availability and reliability of DDI services. Implement DNS changes and updates aligned with business requirements; provision new domains, networks, ACLs, templates, subnets, and DHCP scopes. Develop self-service tools for application and infrastructure clients to gain better visibility of real-time network health and performance. Architect, design, and deliver innovative solutions to enable public cloud connectivity with Private DCs, including developing standard automation templates for deployment of public cloud infrastructure and platform components. Drive software development for Visa's Infrastructure as Code (IAC) efforts across Private/Hybrid/Multi Cloud environments. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Degree in Math, Science, Engineering, or Computer Science, Information Systems or related field OR Bachelor's degree in Math, Science, Engineering, or Computer Science, Information Systems or related field AND minimum two (2) years of experience in a directly related field OR minimum four (4) years of directly related experience. Experience in network design and engineering on customer-facing networks. Experience in IP networking, switching, and routing in MPLS-based networks. Experience with network hardware including certified experience with Cisco networking devices (formal certification to CCNP level or working towards CCNP is expected or relevant work experience). Experience and expertise with IP routing protocols OSPF and BGP, plus knowledge of Cisco encryption technologies (IPSec, SSL), standby protocols HSRP and VRRP, and network address translation (NAT). Experience in scripting to facilitate automation. Experience deploying and using SDWAN technologies, particularly Cisco and Versa. Experience working on connectivity solutions using leading public cloud platforms such as AWS and GCP. Experience working in a variety of network operating models including managed services. Experience in the use of network management tools such as Solarwinds and Netbrain. Experience implementing engineering solutions for network monitoring and alarming tools, leveraging vendors such as Netcool, IBM SevOne/ITNM, Solarwinds, Netscout, Netbrain, and Thousandeyes. Familiarity with DMVPN implementation in a high availability setting. Experience with DDI (DNS, DHCP, and IPAM) in an enterprise network, with a solid understanding of DNS and DHCP concepts. Experience with open-source infrastructure as code software and automation software development tools including Terraform, Terragrunt, env0, Ansible, Python, Chef, Puppet, or Salt. Experience with container technologies in a production environment (e.g. Docker, OpenShift, Kubernetes) and related ecosystem products. Information for US Applicants For roles located in the US, the estimated salary range for this position is $152,200.00 to $ 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

Senior Network Automation Engineer Employment Type: Contract-to-Hire Location: Fully Remote About the Role We are seeking an experienced Senior Network Automation Engineer to join a platform technology team in a senior individual contributor role focused on network automation. This position is responsible for the development, extension, and ongoing support of a production-grade network automation platform that spans multiple network domains and cloud environments. The platform is built on a modern Python backend stack, including FastAPI, async/multi-process services, Kafka, Redis, and PostgreSQL. It integrates with Azure Data Explorer for telemetry and observability and provides operational interfaces through a Vue3 single-page application. Infrastructure is deployed across multiple clouds using Crossplane, and the network layer includes Cisco SD-WAN, Cisco Meraki, Webex, Adtran nCommand, Juniper, Arista, and Nokia (NFM-P/NFM-T). Identity and access management is handled through Auth0, Azure Entra ID, and a role-based access control (RBAC) model. This is a senior-level role requiring genuine depth in both software engineering and network technologies. The ideal candidate will bring professional experience developing production Python services alongside meaningful hands-on knowledge of enterprise or service provider networking. Key Responsibilities Design, develop, and maintain Python backend services using FastAPI, Pydantic, and SQLAlchemy, including async and multi-process service patterns Build and maintain event-driven integrations using Kafka Leverage Redis for caching and state management Develop and extend integrations with network management systems, including: Cisco SD-WAN Cisco Meraki Webex Adtran nCommand Juniper Arista Nokia NFM-P/NFM-T Contribute to telemetry data pipelines and observability tooling using Azure Data Explorer, Grafana, and custom dashboards Maintain and extend the Vue3 front end for operational and engineering tooling Manage infrastructure-as-code using Crossplane across multi-cloud environments Work within and extend the platform's identity and access control model using Auth0, Azure Entra ID, and RBAC Collaborate with network engineers and operations teams to translate domain requirements into platform capabilities Take ownership of deliverables across the full development lifecycle, including design, implementation, testing, deployment, and documentation Required Qualifications Software Engineering Demonstrated professional experience developing production Python services Experience with async frameworks, ORM-based data access, and service-oriented design patterns Experience building or working within event-driven architectures Hands-on Kafka experience is a strong plus Proficiency with PostgreSQL, including schema design and query optimization Working knowledge of JavaScript and front-end development Experience with Vue3 or a comparable modern front-end framework preferred Familiarity with OAuth2/OIDC, RBAC, and enterprise identity providers, including Auth0, Azure Entra ID, or equivalent Experience with infrastructure-as-code in cloud environments Crossplane or Terraform experience preferred Proficiency with Git, CI/CD pipelines, and containerized application deployment Experience with Docker and Kubernetes Networking Meaningful hands-on experience in enterprise or service provider network environments, including design, operations, or engineering Strong working knowledge of BGP, OSPF, MPLS, SD-WAN, and network security fundamentals Familiarity with one or more of the following vendor platforms: Cisco SD-WAN Cisco Meraki Webex Juniper Arista Nokia Adtran Ability to read and interpret device configurations and network telemetry data Advanced networking certification strongly preferred, including CCNP or higher, or equivalent certification from Juniper, Arista, or Nokia CCIE or equivalent is a significant differentiator Preferred Qualifications Experience with Azure Data Explorer, including KQL and telemetry ingestion pipelines Familiarity with streaming telemetry, including gNMI/gNMIc and model-driven telemetry from Cisco, Juniper, or Nokia platforms Experience with Nokia NFM-P/NFM-T or comparable OSS/NMS platforms Background in telco, service provider, or carrier-grade network environments Experience integrating network automation platforms with ITSM or OSS/BSS systems What You'll Be Working With Software & Development: Python, FastAPI, Pydantic, SQLAlchemy, JavaScript, Vue3 Data & Messaging: PostgreSQL, Kafka, Redis, Azure Data Explorer, KQL Cloud & Infrastructure: Multi-cloud environments, Crossplane, Terraform, Docker, Kubernetes, CI/CD Networking: Cisco SD-WAN, Cisco Meraki, Webex, Adtran nCommand, Juniper, Arista, Nokia NFM-P/NFM-T Identity & Access: Auth0, Azure Entra ID, OAuth2/OIDC, RBAC Observability: Azure Data Explorer, Grafana, network telemetry, custom dashboards Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring . click apply for full job details

ERP Systems Analyst (Manufacturing) Location: Birmingham, AL (On-Site) Position Overview Our client is seeking an ERP Systems Analyst to support, optimize, and enhance manufacturing business systems while assisting with ongoing ERP implementation and user adoption initiatives. This individual will serve as a key liaison between manufacturing operations, business users, IT, and external vendors. The role combines ERP support, process improvement, reporting, troubleshooting, user training, and implementation support within a growing manufacturing environment. The ideal candidate will have experience supporting ERP systems in a manufacturing setting and possess strong communication skills, a customer-focused mindset, and the ability to help users successfully navigate system and process changes. Responsibilities Provide day-to-day support for ERP users across manufacturing and business operations. Troubleshoot ERP-related issues and respond to user requests through the ticketing system. Assist with ERP implementation, migration, testing, and deployment activities. Support user adoption efforts through training, documentation, and process guidance. Create and maintain reports, dashboards, and system queries. Work with internal stakeholders to identify process improvements and system enhancement opportunities. Assist with data validation, data cleanup, and system maintenance activities. Coordinate with external ERP consultants and vendors on advanced support requests and projects. Document business processes, workflows, and system procedures. Serve as a trusted resource for manufacturing, inventory, purchasing, and operational teams. Required Qualifications 3+ years of experience supporting, administering, implementing, or analyzing ERP systems. Experience working within a manufacturing environment. Understanding of manufacturing business processes including: Inventory Management Purchasing Production Operations Order-to-Cash / Quote-to-Cash Material Planning Experience working with reports, dashboards, and data analysis tools. Basic SQL or database query experience. Strong problem-solving and troubleshooting skills. Excellent communication and interpersonal skills. Ability to train, support, and build relationships with end users. Self-motivated with strong initiative and a desire to continuously learn. Preferred Qualifications Experience with Epicor Kinetic, Epicor Prophet 21 (P21), SAP, Oracle, Microsoft Dynamics, Infor, Acumatica, NetSuite, JD Edwards, QAD, Plex, or similar ERP platforms. Experience supporting ERP implementations or system migrations. Experience with ERP reporting, dashboard development, workflow automation, or system configuration. Knowledge of manufacturing costing, inventory control, and production planning processes. What Success Looks Like The successful candidate will become a trusted ERP resource for the organization by helping users solve problems, improve processes, and maximize the value of the company's ERP investment. This role requires a balance of technical aptitude, business process understanding, and strong relationship-building skills. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

IT Support Technician Level I Job Summary Seeking a driven and tech focused individual for an IT Support Technician Role (level 1 / Level 2). This onsite role is based in Cullman, Alabama, and will support multiple office locations across the United States. In this position, you will help keep day-to-day operations running smoothly by supporting the technology that keeps employees and systems connected. From troubleshooting hardware and software issues to assisting with user support and device setup, this is a great opportunity to continue developing hands-on technical and operational IT skills in a collaborative and fast-paced environment. If you enjoy problem-solving, learning new technologies, and supporting end users, this role offers strong long-term growth potential. Job Duties Provide first-level technical support to users via phone, email, and in person Troubleshoot and resolve basic hardware, software, and network-related issues Assist with setup and configuration of desktops, laptops, tablets, and peripherals Install and update software applications Maintain accurate records of support requests and resolutions within a ticketing system Support end users with Microsoft Windows, Microsoft 365, email, and business applications Assist with onboarding and offboarding activities including account setup and equipment provisioning Support the IT team with routine maintenance tasks and special projects Escalate complex technical issues to senior IT staff as needed Additional duties as assigned Position is fully onsite and not eligible for hybrid or remote work Education & Experience High school diploma or equivalent required Associate degree in Information Technology, Computer Science, or related field preferred Previous experience in a technical support, desktop support, or help desk environment preferred CompTIA A+ certification is a plus but not required Technical Skills Basic knowledge of Windows operating systems and Microsoft Office products Understanding of computer hardware, networking fundamentals, and troubleshooting techniques Experience with Power BI, Active Directory, Microsoft 365, or Okta is a plus Familiarity with ticketing systems and remote support tools preferred Soft Skills Strong verbal and written communication skills Excellent problem-solving and organizational abilities Strong customer service mindset Willingness to learn new technologies and processes Ability to work independently and collaboratively within a team environment Self-motivated with strong attention to detail and follow-through Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

We are seeking a Desktop Support Engineer to provide technical support and manage the lifecycle of end-user technology across the organization. This role supports hardware, software, mobile devices, user accounts, and IT assets while delivering excellent customer service to employees and partnering with external vendors and managed service providers. Key Responsibilities Provide desktop and end-user support for laptops, desktops, mobile devices, and related hardware Troubleshoot and resolve issues involving Windows 10/11, Microsoft 365, and business applications Support mobile devices including iPhones, iPads, tablets, hotspots, and associated software Assist users with printers, plotters, displays, and other peripheral devices Manage and follow up on support tickets to ensure timely resolution Partner with internal teams and managed service providers to resolve technical issues Support IT onboarding, deployments, upgrades, and acquisition-related integrations Track and maintain inventory of IT assets, including computers, mobile devices, printers, and software licenses Monitor device health, lifecycle, refresh schedules, and equipment disposal processes Manage software licensing, subscriptions, and compliance Assist with hardware and software rollouts for small and large groups of users Create and maintain technical documentation, processes, and user training materials Required Qualifications 3+ years of desktop support, help desk, or end-user computing experience Strong knowledge of Windows 10 and Windows 11 environments Experience supporting Microsoft 365 applications and services Experience with Active Directory and Azure AD hybrid environments Knowledge of Microsoft Intune, Microsoft Defender, and mobile device management (MDM) Experience managing Group Policy configurations Understanding of software deployment, device imaging, and lifecycle management Experience tracking IT assets, inventory, and software licensing Strong troubleshooting and problem-solving skills Excellent communication skills with both technical and non-technical users Preferred Qualifications Experience supporting hybrid SCCM and Intune enviornments Experience leading or supporting hardware refresh initiatives Experience with user migrations, acquisitions, or large-scale deployments Basic project management experience related to IT infrastructure or end-user technology By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Help Desk Support - Seattle, WA / Boise, ID Salary : $70,000-$85,000/yr., depending on location of candidate Total Rewards: Competitive Base Salary + Annual Merit Increases On-the-Spot Monthly Bonus Program Workplace Flexibility Options 401k Retirement Plan with Employer Match & Profit-Sharing Component Health, Dental and Vision Coverage + Employer Premium Contribution Employer-Paid Group Term Life Insurance Paid Time Off and Paid Holidays Employee Wellness Program Employee Assistance Program Opportunities for professional development Fennemore is a full-service business law firm with a 140-year legacy of excellence and a future defined by innovation. We are not your traditional law firm, and that's on purpose. With more than 20 offices across the nation, we're breaking growth records as one of the fastest-growing firms in the country. We embrace change, set new standards for how a modern law firm operates, and create environments where both clients and colleagues thrive. Our people-first philosophy is built on collaboration and creativity. Industry recognition for retention, workplace culture, and job satisfaction reflects that commitment. We're proud to foster a strong sense of community, a genuine commitment to work-life balance, and a diverse and inclusive work environment where passionate professionals feel valued and supported. Fennemore has an exciting opportunity for a Help Desk Support professional to join our growing firm. This full-time, onsite position is based in either our Seattle, WA or Boise, ID office and reports to the Help Desk Manager. As part of a collaborative technology team, you'll play an important role in providing friendly, prompt, and professional technical support to users across the firm. In this role, you will assist attorneys, staff, and clients with a wide range of technology needs, including hardware, software, applications, and remote connectivity. You'll also help maintain our systems, troubleshoot issues, and contribute to documentation and process improvement initiatives. This position also requires regular travel to support our Pacific Northwest offices, including Seattle, WA; Spokane, WA; Boise, ID; and Coeur d'Alene, ID, as business needs require. What You'll Do As a Help Desk Support team member, you will: Provide responsive, professional, and friendly technical support for firm users regarding hardware, systems, software from applications, remote access, and network issues. Manage incoming help desk tickets, ensuring accurate documentation, timely follow-up, and resolution. Support remote staff to ensure efficient administration and operation of the firm's computer, telephone, and conferencing systems. Assist in creating and maintaining documentation for in-house technologies, applications, and procedures. Troubleshoot and resolve issues related to Microsoft Windows, Microsoft Office, remote access, network connectivity, and security. Partner with the Help Desk Manager and IT team to improve systems, streamline processes, and enhance user experience. Communicate clearly and effectively with team members and colleagues across all levels of the firm. Participate in after-hours coverage rotation as needed, with flexibility for occasional overtime during high-volume periods. As part of our commitment to collaboration and excellence, this role requires flexibility in daily work schedules during periods of high workload, adhering to departmental and Firm goals and policies, and performing other duties as assigned to support the success of the department and organization. What You'll Bring Bachelor's or Associate's degree in Information Systems or a related field, or equivalent experience. 3+ years of experience in IT support or a similar technical role. 3+ years of customer service experience in a computer support environment. A+ certification strongly preferred. Proficiency with Microsoft Windows, Microsoft Office 365, and Exchange Online. Experience with installation, configuration, troubleshooting, and maintenance of operating systems, applications, and hardware. Familiarity with LAN/WAN, Microsoft networking, VPN, and VDI configurations. Advanced troubleshooting skills and the ability to work independently with minimal supervision. Excellent communication skills and the ability to manage multiple priorities in a fast-paced environment. Familiarity with legal specific software titles a plus; including: iManage Work, Intapp Time, Litera Compare, etc. Familiarity with non-legal titles software like Zoom Workplace, Microsoft Intune, etc. Willingness to travel regularly to support our other Pacific Northwest locations, including Spokane, WA and Coeur d'Alene, ID as needed. Please note: This position requires a background check as part of the firm's standard hiring process depending on location of candidate. PLEASE CONSIDER APPLYING TODAY Fennemore is an equal opportunity employer and encourages people from all social, economic, and ethnic groups, and individuals with disabilities, to apply to our positions. Fennemore is dedicated to maintaining an atmosphere that promotes the diversity of personal backgrounds, experiences, abilities, perspectives, and ideas. If your experience and qualifications are close to what you see listed here - even if not a perfect match please still consider applying. If you require assistance or need reasonable accommodations during any point in the application or interview process, please let us know. The above statements describe the general nature and level of work being performed by people assigned to this position. They should not be construed as an exhaustive list of all responsibilities, duties, and skills. Employees may be required to perform duties outside their normal assigned responsibilities as needed. Salary: $70,000-$85,000/yr., depending on location of candidate

Req ID: 384571 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Management Advisor - ITIL to join our team in Plano, Texas (US-TX), United States (US). The ITIL Service Manager oversees facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis. Responsibilities include the management and oversight of service delivery processes, which may include incident management, problem management, request management, change management, service level management and configuration management as well as resource coordination, client management, dispute and technical resolution management, and communications at various levels during services engagements from tactical to strategic. Responsibilities Lead large scale projects Guide others on cross-functional projects outside of their own department Leads complex service delivery processes and associated projects Manages service delivery processes in a complex service delivery environment Develops resolutions and analysis to complex problems that require the frequent use of creativity Identifies and leads continuous improvement activities in support of client or internal business processes. Basic Qualifications 8+ years of experience as a Service Manager Additional Preferences ITIL Certification CMDB (configuration management database) experience Change management, incident management and major incident management Undergraduate degree or equivalent combination of education and work experience Excellent understanding of ITIL processes and principals Excellent written and verbal skills Excellent ability to create and document process Ability to physically perform general office requirements NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $79,275 - $132,125. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Help Desk Support - Seattle, WA / Boise, ID Salary : $70,000-$85,000/yr., depending on location of candidate Total Rewards: Competitive Base Salary + Annual Merit Increases On-the-Spot Monthly Bonus Program Workplace Flexibility Options 401k Retirement Plan with Employer Match & Profit-Sharing Component Health, Dental and Vision Coverage + Employer Premium Contribution Employer-Paid Group Term Life Insurance Paid Time Off and Paid Holidays Employee Wellness Program Employee Assistance Program Opportunities for professional development Fennemore is a full-service business law firm with a 140-year legacy of excellence and a future defined by innovation. We are not your traditional law firm, and that's on purpose. With more than 20 offices across the nation, we're breaking growth records as one of the fastest-growing firms in the country. We embrace change, set new standards for how a modern law firm operates, and create environments where both clients and colleagues thrive. Our people-first philosophy is built on collaboration and creativity. Industry recognition for retention, workplace culture, and job satisfaction reflects that commitment. We're proud to foster a strong sense of community, a genuine commitment to work-life balance, and a diverse and inclusive work environment where passionate professionals feel valued and supported. Fennemore has an exciting opportunity for a Help Desk Support professional to join our growing firm. This full-time, onsite position is based in either our Seattle, WA or Boise, ID office and reports to the Help Desk Manager. As part of a collaborative technology team, you'll play an important role in providing friendly, prompt, and professional technical support to users across the firm. In this role, you will assist attorneys, staff, and clients with a wide range of technology needs, including hardware, software, applications, and remote connectivity. You'll also help maintain our systems, troubleshoot issues, and contribute to documentation and process improvement initiatives. This position also requires regular travel to support our Pacific Northwest offices, including Seattle, WA; Spokane, WA; Boise, ID; and Coeur d'Alene, ID, as business needs require. What You'll Do As a Help Desk Support team member, you will: Provide responsive, professional, and friendly technical support for firm users regarding hardware, systems, software from applications, remote access, and network issues. Manage incoming help desk tickets, ensuring accurate documentation, timely follow-up, and resolution. Support remote staff to ensure efficient administration and operation of the firm's computer, telephone, and conferencing systems. Assist in creating and maintaining documentation for in-house technologies, applications, and procedures. Troubleshoot and resolve issues related to Microsoft Windows, Microsoft Office, remote access, network connectivity, and security. Partner with the Help Desk Manager and IT team to improve systems, streamline processes, and enhance user experience. Communicate clearly and effectively with team members and colleagues across all levels of the firm. Participate in after-hours coverage rotation as needed, with flexibility for occasional overtime during high-volume periods. As part of our commitment to collaboration and excellence, this role requires flexibility in daily work schedules during periods of high workload, adhering to departmental and Firm goals and policies, and performing other duties as assigned to support the success of the department and organization. What You'll Bring Bachelor's or Associate's degree in Information Systems or a related field, or equivalent experience. 3+ years of experience in IT support or a similar technical role. 3+ years of customer service experience in a computer support environment. A+ certification strongly preferred. Proficiency with Microsoft Windows, Microsoft Office 365, and Exchange Online. Experience with installation, configuration, troubleshooting, and maintenance of operating systems, applications, and hardware. Familiarity with LAN/WAN, Microsoft networking, VPN, and VDI configurations. Advanced troubleshooting skills and the ability to work independently with minimal supervision. Excellent communication skills and the ability to manage multiple priorities in a fast-paced environment. Familiarity with legal specific software titles a plus; including: iManage Work, Intapp Time, Litera Compare, etc. Familiarity with non-legal titles software like Zoom Workplace, Microsoft Intune, etc. Willingness to travel regularly to support our other Pacific Northwest locations, including Spokane, WA and Coeur d'Alene, ID as needed. Please note: This position requires a background check as part of the firm's standard hiring process depending on location of candidate. PLEASE CONSIDER APPLYING TODAY Fennemore is an equal opportunity employer and encourages people from all social, economic, and ethnic groups, and individuals with disabilities, to apply to our positions. Fennemore is dedicated to maintaining an atmosphere that promotes the diversity of personal backgrounds, experiences, abilities, perspectives, and ideas. If your experience and qualifications are close to what you see listed here - even if not a perfect match please still consider applying. If you require assistance or need reasonable accommodations during any point in the application or interview process, please let us know. The above statements describe the general nature and level of work being performed by people assigned to this position. They should not be construed as an exhaustive list of all responsibilities, duties, and skills. Employees may be required to perform duties outside their normal assigned responsibilities as needed. Salary: $70,000-$85,000/yr., depending on location of candidate