AI Engineer 4 (AI Foundations) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $179,400 - $204,700 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
09/24/2026
Full time
AI Engineer 4 (AI Foundations) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $179,400 - $204,700 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
AI Engineer 4 (AI Foundations) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $179,400 - $204,700 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
09/24/2026
Full time
AI Engineer 4 (AI Foundations) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $179,400 - $204,700 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
AI Engineer 5 (Gen AI Platform Services) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting complex AI systems Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $250,800 - $286,200 for AI Engineer 5 Richmond, VA: $209,000 - $238,500 for AI Engineer 5 San Francisco, CA: $250,800 - $286,200 for AI Engineer 5 San Jose, CA: $250,800 - $286,200 for AI Engineer 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
09/24/2026
Full time
AI Engineer 5 (Gen AI Platform Services) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting complex AI systems Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $250,800 - $286,200 for AI Engineer 5 Richmond, VA: $209,000 - $238,500 for AI Engineer 5 San Francisco, CA: $250,800 - $286,200 for AI Engineer 5 San Jose, CA: $250,800 - $286,200 for AI Engineer 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
AI Principal Technical Consultant (ServiceNow AI) DETAILS Location: Remote Travel: up to 25% travel, as needed Position Type: 12M+ Contract Hourly / Salary: to $160W2+ (based on experience level) JOB SUMMARY Vaco is currently seeking multiple AI Principal Technical Consultants for a 12M+ Contract opportunity that will be remote. The AI Principal Technical Consultants will leverage deep ServiceNow expertise to architect, design, develop, and deploy AI-powered solutions across the ServiceNow platform, including Now Assist, AI Agents, Agentic AI Workflows, Predictive Intelligence, and GenAI-enabled process automation. The AI Principal Technical Consultants will serve as the technical lead for enterprise AI initiatives by mentoring development teams, ensuring solution quality, providing architectural guidance, and overseeing project delivery from design through implementation. The AI Principal Technical Consultants will deliver consulting, integration, and enterprise AI solutions that enable intelligent automation, optimize business processes, and drive measurable business value across the organization. JOB REQUIREMENTS ServiceNow SME (Subject Matter Expert) Developing / Architecting Solutions on the ServiceNow Platform ServiceNow Process Areas (expertise) - ITSM / ITOM / HRSD / CSM / SPM, etc. + AI / Automation Capabilities in 1+ Areas ServiceNow Development - Scripting / Workflow Development / AI Agent Configuration / Skill Development / Workflow Orchestration ServiceNow AI / Agentic AI Implementing ServiceNow AI Capabilities (Now Assist / AI Agents / Predictive Intelligence / Virtual Agent / NLU / Agentic AI Workflows) Designing AI / Intelligent Automation Solutions via ServiceNow AI Platform ServiceNow AI Roadmaps / Best Practices / Emerging Platform Capabilities AI / GenAI Technologies Generative AI / LLM Expertise - GenAI / LLM / Prompt Engineering / RAG / AI Governance Evaluating AI Architectures - Build vs. Configuration Architecture Decisions / Model Selection / Enterprise AI Design Tradeoffs Responsible AI / AI Governance / Security / Compliance Integration / Solution Architecture ServiceNow AI Capability Integration - 3rd Party Applications / LLM Providers / Enterprise Data Platforms / APIs / Automation Tools Enterprise AI Solution Architecture - Architecting Scalable / Secure / Maintainable Solutions Across Multiple Technology Platforms Consulting / Leadership Technical Lead / Solution Architect on Enterprise ServiceNow Implementations Mentor Developers / Provide Architectural Guidance / Perform Technical Reviews / Ensure High-Quality Project Delivery Translating Business Requirements into Technical AI Solutions Executive Engagement Effectively Communicating AI Strategy / Business Value / ROI / Technical Recommendations to Executive / Technical Audiences Excellent Written / Verbal Communication Skills + Strong Stakeholder Management Abilities Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/24/2026
Full time
AI Principal Technical Consultant (ServiceNow AI) DETAILS Location: Remote Travel: up to 25% travel, as needed Position Type: 12M+ Contract Hourly / Salary: to $160W2+ (based on experience level) JOB SUMMARY Vaco is currently seeking multiple AI Principal Technical Consultants for a 12M+ Contract opportunity that will be remote. The AI Principal Technical Consultants will leverage deep ServiceNow expertise to architect, design, develop, and deploy AI-powered solutions across the ServiceNow platform, including Now Assist, AI Agents, Agentic AI Workflows, Predictive Intelligence, and GenAI-enabled process automation. The AI Principal Technical Consultants will serve as the technical lead for enterprise AI initiatives by mentoring development teams, ensuring solution quality, providing architectural guidance, and overseeing project delivery from design through implementation. The AI Principal Technical Consultants will deliver consulting, integration, and enterprise AI solutions that enable intelligent automation, optimize business processes, and drive measurable business value across the organization. JOB REQUIREMENTS ServiceNow SME (Subject Matter Expert) Developing / Architecting Solutions on the ServiceNow Platform ServiceNow Process Areas (expertise) - ITSM / ITOM / HRSD / CSM / SPM, etc. + AI / Automation Capabilities in 1+ Areas ServiceNow Development - Scripting / Workflow Development / AI Agent Configuration / Skill Development / Workflow Orchestration ServiceNow AI / Agentic AI Implementing ServiceNow AI Capabilities (Now Assist / AI Agents / Predictive Intelligence / Virtual Agent / NLU / Agentic AI Workflows) Designing AI / Intelligent Automation Solutions via ServiceNow AI Platform ServiceNow AI Roadmaps / Best Practices / Emerging Platform Capabilities AI / GenAI Technologies Generative AI / LLM Expertise - GenAI / LLM / Prompt Engineering / RAG / AI Governance Evaluating AI Architectures - Build vs. Configuration Architecture Decisions / Model Selection / Enterprise AI Design Tradeoffs Responsible AI / AI Governance / Security / Compliance Integration / Solution Architecture ServiceNow AI Capability Integration - 3rd Party Applications / LLM Providers / Enterprise Data Platforms / APIs / Automation Tools Enterprise AI Solution Architecture - Architecting Scalable / Secure / Maintainable Solutions Across Multiple Technology Platforms Consulting / Leadership Technical Lead / Solution Architect on Enterprise ServiceNow Implementations Mentor Developers / Provide Architectural Guidance / Perform Technical Reviews / Ensure High-Quality Project Delivery Translating Business Requirements into Technical AI Solutions Executive Engagement Effectively Communicating AI Strategy / Business Value / ROI / Technical Recommendations to Executive / Technical Audiences Excellent Written / Verbal Communication Skills + Strong Stakeholder Management Abilities Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
AI Senior Technical Consultant (ServiceNow AI) DETAILS Location: Remote Travel: Up to 25% travel, as needed Position Type: 6M+ Contract Hourly / Salary: to $145W2+ (based on experience level) JOB SUMMARY Vaco is currently seeking multiple AI Senior Technical Consultants for a 6M+ Contract opportunity that will be remote. The AI Senior Technical Consultants will lead the end-to-end development of AI-enabled solutions across the ServiceNow platform utilizing capabilities such as Now Assist, AI Agents, Predictive Intelligence, AI Search, Agentic AI Workflows, and GenAI-powered automation. The AI Senior Technical Consultants will guide technical implementation efforts by mentoring Technical Consultants, partnering with Principal Technical Consultants and Solution Architects, and delivering secure, scalable AI solutions across ServiceNow product suites including ITSM, ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, and ESM. The AI Senior Technical Consultants will translate business requirements into intelligent automation solutions by combining deep ServiceNow platform engineering expertise with applied AI technologies, enabling organizations to successfully adopt enterprise AI and agentic workflows. JOB REQUIREMENTS ServiceNow Platform Engineering Designing / Developing Enterprise Solutions on the ServiceNow Platform ServiceNow Product Expertise - ITSM / ITOM / ITAM / SecOps / IRM / CSM / HRSD / SPM / ESM ServiceNow Development (advanced / hands-on) - Scripting / Workflow Development / Flow Designer / AI Agent Configuration / Skill Development Building / Testing / Deploying Enterprise ServiceNow Solutions ServiceNow AI / Agentic AI Developing AI Solutions via Now Assist / AI Agents / Predictive Intelligence / AI Search / Agentic AI WFs Building Intelligent Automation Solutions Across the ServiceNow Platform AI Enablement Across Multiple ServiceNow Product Suites AI / GenAI Technologies GenAI / LLM Concepts / Prompt Engineering / AI Governance Developing AI-Driven Business Solutions via Modern AI Capabilities Responsible AI / Security / Governance Best Practices Platform Integration / Data Foundations Developing Integrations with Enterprise Apps / APIs / Enterprise Data Platforms / 3rd Party Technologies Building AI Solutions utilizing Enterprise Data Foundations Supporting Enterprise Workflow Automation / Cross-Platform Integrations Technical Leadership Leading Technical Development Activities Across Enterprise AI Projects Mentoring Technical Consultants / Junior Developers Partnering with Principal Technical Consultants / Solution Architects Translating Business Requirements into Secure / Governed / Scalable AI Solutions Collaboration / Communication Collaborating with Business Stakeholders / Architects / Cross-Functional Technical Teams Communicating Technical Solutions / Risks / Project Status Throughout Delivery Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/24/2026
Full time
AI Senior Technical Consultant (ServiceNow AI) DETAILS Location: Remote Travel: Up to 25% travel, as needed Position Type: 6M+ Contract Hourly / Salary: to $145W2+ (based on experience level) JOB SUMMARY Vaco is currently seeking multiple AI Senior Technical Consultants for a 6M+ Contract opportunity that will be remote. The AI Senior Technical Consultants will lead the end-to-end development of AI-enabled solutions across the ServiceNow platform utilizing capabilities such as Now Assist, AI Agents, Predictive Intelligence, AI Search, Agentic AI Workflows, and GenAI-powered automation. The AI Senior Technical Consultants will guide technical implementation efforts by mentoring Technical Consultants, partnering with Principal Technical Consultants and Solution Architects, and delivering secure, scalable AI solutions across ServiceNow product suites including ITSM, ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, and ESM. The AI Senior Technical Consultants will translate business requirements into intelligent automation solutions by combining deep ServiceNow platform engineering expertise with applied AI technologies, enabling organizations to successfully adopt enterprise AI and agentic workflows. JOB REQUIREMENTS ServiceNow Platform Engineering Designing / Developing Enterprise Solutions on the ServiceNow Platform ServiceNow Product Expertise - ITSM / ITOM / ITAM / SecOps / IRM / CSM / HRSD / SPM / ESM ServiceNow Development (advanced / hands-on) - Scripting / Workflow Development / Flow Designer / AI Agent Configuration / Skill Development Building / Testing / Deploying Enterprise ServiceNow Solutions ServiceNow AI / Agentic AI Developing AI Solutions via Now Assist / AI Agents / Predictive Intelligence / AI Search / Agentic AI WFs Building Intelligent Automation Solutions Across the ServiceNow Platform AI Enablement Across Multiple ServiceNow Product Suites AI / GenAI Technologies GenAI / LLM Concepts / Prompt Engineering / AI Governance Developing AI-Driven Business Solutions via Modern AI Capabilities Responsible AI / Security / Governance Best Practices Platform Integration / Data Foundations Developing Integrations with Enterprise Apps / APIs / Enterprise Data Platforms / 3rd Party Technologies Building AI Solutions utilizing Enterprise Data Foundations Supporting Enterprise Workflow Automation / Cross-Platform Integrations Technical Leadership Leading Technical Development Activities Across Enterprise AI Projects Mentoring Technical Consultants / Junior Developers Partnering with Principal Technical Consultants / Solution Architects Translating Business Requirements into Secure / Governed / Scalable AI Solutions Collaboration / Communication Collaborating with Business Stakeholders / Architects / Cross-Functional Technical Teams Communicating Technical Solutions / Risks / Project Status Throughout Delivery Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology. What We Offer Salary: $198,000.00 - $272,500.00 Location: Santa Clara,CA You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. As a Software Engineer at Applied Materials, you'll dive deep into ground-breaking technologies-like machine learning and AI-to craft novel software solutions that solve our customers' high-value problems. Our Software Engineers are responsible for designing, prototyping, developing, and debugging software solutions for semiconductor equipment components and devices to ensure quality and functionality. You'll develop software documentation and test procedures, troubleshoot software problems, and communicate with internal customers to understand project requirements. As part of our team, you'll contribute your expertise in intricate systems, deciphering code, and anticipating software behaviors to ensure Applied remains the leader in the semiconductor and display sectors. The Principal Data Architect serves as the senior technical authority for Applied's enterprise data architecture, accountable for the coherence of the data landscape across large-scale transformation programs. Owns the architecture of certified data products and the enterprise semantic layer, provides data architecture leadership to the S/4 transformation, and sets the standards, patterns, and decision gates that delivery teams and partners build against. Operates through technical credibility and influence across business units rather than through direct reporting authority. Key Responsibilities: Enterprise data architecture and standards. Define and own the target-state architecture for Applied's data platform and BI landscape. Establish reference architectures, design patterns, and BKMs for integrated solution design. Serve as architecture approver for platform and solution designs, with authority to require rework where designs diverge from enterprise standards. Large-scale data transformation leadership. Provide end-to-end technical leadership for complex, multi-year, multi-BU data transformation programs - current-state assessment, target architecture, migration strategy, sequencing, cutover design, and decommissioning. Own the architecture-level risks and dependencies that cross program boundaries and would otherwise fall between program owners. S/4 data transformation. Act as the data architecture authority to the S/4 program. Own the data model and master data implications of ERP design decisions, the conversion and harmonization strategy for legacy and historical data, and the downstream architecture that makes S/4 data consumable for analytics and AI. Ensure ERP-side decisions are made with full visibility into their downstream cost. Data products development. Define and own the data product operating model - product definition, data contracts, ownership, certification criteria, quality and freshness SLAs, versioning, and deprecation. Architect the highest-impact enterprise data products directly and certify the rest. Drive reuse so that data products reduce the overall asset footprint rather than adding to it. Enterprise semantic layer. Own the design and governance of the enterprise semantic layer - the common business vocabulary, conformed dimensions, and certified metric definitions that guarantee a measure means the same thing in every consuming tool. Architect the layer to serve BI, self-service, embedded analytics, and agentic AI consumption from a single governed definition set. Establish the change-control process for semantic definitions. Governance, security, and quality by design. Embed governance into the architecture rather than retrofitting it: catalog and lineage coverage, classification, attribute- and role-based access control, and data quality instrumentation as architectural requirements at design time. Partner with Information Security and Compliance on data protection posture, encryption and key management design, and SOX-relevant controls within the data estate. Technology strategy and vendor assessment. Own multi-year platform and capability roadmaps for the data and BI estate. Lead technical evaluation of vendor products and next-generation technologies, including proof-of-concept design and objective scoring. Assess architectural lock-in and exit cost as a first-class criterion. Recommend additions and changes to Applied's enterprise architectural strategy. Serve as senior technical counterpart to strategic vendor and partner relationships. Technical direction of delivery and partner teams. Set and enforce technical direction for internal delivery teams, systems integrators, and contingent technical staff through design reviews, architecture gates, and code and model review. Define technical acceptance criteria for partner statements of work and assess delivered work product against them. Escalate quality and capability concerns to the accountable delivery managers. Technical community leadership. Raise the architectural and data modeling capability of the broader data organization through mentoring, design review, internal standards documentation, and targeted enablement. Build the bench of engineers and architects capable of extending the patterns this role establishes. Executive influence and decision support. Translate architectural tradeoffs into business terms for senior stakeholders - cost, risk, time-to-value, optionality. Build the case for architecture investment and drive alignment across BU leaders whose local optima conflict with the enterprise target state. Competency Framework: Functional Knowledge Recognized as the enterprise technical authority in data architecture and an advanced expert within the data and analytics discipline. Maintains deep, current knowledge of adjacent disciplines including ERP data, information security, and AI/ML platform engineering. Business Expertise Applies in-depth understanding of how data architecture integrates across the segment and function, and of the commercial and operational drivers of the business units the data estate serves. Anticipates the business consequences of architectural decisions. Leadership Leads programs of substantial complexity, risk, and organizational breadth without formal reporting authority. Sets technical direction for multiple delivery teams and partner organizations, establishes the standards others execute against, and mentors senior technical staff. Problem Solving Solves unique and ambiguous problems with broad enterprise impact where no established precedent exists. Requires conceptual and innovative thinking, and the judgment to distinguish problems that need a novel solution from those that need an existing standard applied consistently. Impact Impacts the direction, sequencing, and resource allocation of enterprise programs, platforms, and technology investments. Architectural decisions made in this role determine multi-year cost and capability across the data estate. Interpersonal Skills Communicates complex technical concepts to executive audiences with clarity and precision. Anticipates objections, negotiates competing priorities across business units, and persuades senior internal and external stakeholders toward enterprise outcomes over local ones. Qualifications Required Hands-on architecture experience with SAP Business Data Cloud (BDC), including Datasphere data modeling, replication/transformation flows, and BDC-to-lakehouse integration with platforms like Databricks Proficiency in SAP ABAP (OO-ABAP, CDS Views, AMDP) and SQLScript/HANA-native procedures for custom extraction, transformation, and performance-tuned data logic Working knowledge of SQL and Python for pipeline development, validation scripting, and Datasphere/Databricks transformation logic Experience with SAP BTP extensibility (RAP, CAP) and BDC data products / Delta Sharing for building governed, reusable data services and APIs Familiarity with SAP Analytics Cloud (SAC) or BW/BW4HANA integration, and CI/CD or transport-based version control for code-driven data models Hands-on experience building governed Databricks data products using Unity Catalog for access control, lineage, and cross-domain data sharing Experience designing and operating a semantic layer within Databricks (e.g., metric views, SQL warehouses, or equivalent) to serve consistent, governed metrics across BI and AI consumption tools Technical proficiency in Databricks - Delta Lake . click apply for full job details
09/24/2026
Full time
Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology. What We Offer Salary: $198,000.00 - $272,500.00 Location: Santa Clara,CA You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. As a Software Engineer at Applied Materials, you'll dive deep into ground-breaking technologies-like machine learning and AI-to craft novel software solutions that solve our customers' high-value problems. Our Software Engineers are responsible for designing, prototyping, developing, and debugging software solutions for semiconductor equipment components and devices to ensure quality and functionality. You'll develop software documentation and test procedures, troubleshoot software problems, and communicate with internal customers to understand project requirements. As part of our team, you'll contribute your expertise in intricate systems, deciphering code, and anticipating software behaviors to ensure Applied remains the leader in the semiconductor and display sectors. The Principal Data Architect serves as the senior technical authority for Applied's enterprise data architecture, accountable for the coherence of the data landscape across large-scale transformation programs. Owns the architecture of certified data products and the enterprise semantic layer, provides data architecture leadership to the S/4 transformation, and sets the standards, patterns, and decision gates that delivery teams and partners build against. Operates through technical credibility and influence across business units rather than through direct reporting authority. Key Responsibilities: Enterprise data architecture and standards. Define and own the target-state architecture for Applied's data platform and BI landscape. Establish reference architectures, design patterns, and BKMs for integrated solution design. Serve as architecture approver for platform and solution designs, with authority to require rework where designs diverge from enterprise standards. Large-scale data transformation leadership. Provide end-to-end technical leadership for complex, multi-year, multi-BU data transformation programs - current-state assessment, target architecture, migration strategy, sequencing, cutover design, and decommissioning. Own the architecture-level risks and dependencies that cross program boundaries and would otherwise fall between program owners. S/4 data transformation. Act as the data architecture authority to the S/4 program. Own the data model and master data implications of ERP design decisions, the conversion and harmonization strategy for legacy and historical data, and the downstream architecture that makes S/4 data consumable for analytics and AI. Ensure ERP-side decisions are made with full visibility into their downstream cost. Data products development. Define and own the data product operating model - product definition, data contracts, ownership, certification criteria, quality and freshness SLAs, versioning, and deprecation. Architect the highest-impact enterprise data products directly and certify the rest. Drive reuse so that data products reduce the overall asset footprint rather than adding to it. Enterprise semantic layer. Own the design and governance of the enterprise semantic layer - the common business vocabulary, conformed dimensions, and certified metric definitions that guarantee a measure means the same thing in every consuming tool. Architect the layer to serve BI, self-service, embedded analytics, and agentic AI consumption from a single governed definition set. Establish the change-control process for semantic definitions. Governance, security, and quality by design. Embed governance into the architecture rather than retrofitting it: catalog and lineage coverage, classification, attribute- and role-based access control, and data quality instrumentation as architectural requirements at design time. Partner with Information Security and Compliance on data protection posture, encryption and key management design, and SOX-relevant controls within the data estate. Technology strategy and vendor assessment. Own multi-year platform and capability roadmaps for the data and BI estate. Lead technical evaluation of vendor products and next-generation technologies, including proof-of-concept design and objective scoring. Assess architectural lock-in and exit cost as a first-class criterion. Recommend additions and changes to Applied's enterprise architectural strategy. Serve as senior technical counterpart to strategic vendor and partner relationships. Technical direction of delivery and partner teams. Set and enforce technical direction for internal delivery teams, systems integrators, and contingent technical staff through design reviews, architecture gates, and code and model review. Define technical acceptance criteria for partner statements of work and assess delivered work product against them. Escalate quality and capability concerns to the accountable delivery managers. Technical community leadership. Raise the architectural and data modeling capability of the broader data organization through mentoring, design review, internal standards documentation, and targeted enablement. Build the bench of engineers and architects capable of extending the patterns this role establishes. Executive influence and decision support. Translate architectural tradeoffs into business terms for senior stakeholders - cost, risk, time-to-value, optionality. Build the case for architecture investment and drive alignment across BU leaders whose local optima conflict with the enterprise target state. Competency Framework: Functional Knowledge Recognized as the enterprise technical authority in data architecture and an advanced expert within the data and analytics discipline. Maintains deep, current knowledge of adjacent disciplines including ERP data, information security, and AI/ML platform engineering. Business Expertise Applies in-depth understanding of how data architecture integrates across the segment and function, and of the commercial and operational drivers of the business units the data estate serves. Anticipates the business consequences of architectural decisions. Leadership Leads programs of substantial complexity, risk, and organizational breadth without formal reporting authority. Sets technical direction for multiple delivery teams and partner organizations, establishes the standards others execute against, and mentors senior technical staff. Problem Solving Solves unique and ambiguous problems with broad enterprise impact where no established precedent exists. Requires conceptual and innovative thinking, and the judgment to distinguish problems that need a novel solution from those that need an existing standard applied consistently. Impact Impacts the direction, sequencing, and resource allocation of enterprise programs, platforms, and technology investments. Architectural decisions made in this role determine multi-year cost and capability across the data estate. Interpersonal Skills Communicates complex technical concepts to executive audiences with clarity and precision. Anticipates objections, negotiates competing priorities across business units, and persuades senior internal and external stakeholders toward enterprise outcomes over local ones. Qualifications Required Hands-on architecture experience with SAP Business Data Cloud (BDC), including Datasphere data modeling, replication/transformation flows, and BDC-to-lakehouse integration with platforms like Databricks Proficiency in SAP ABAP (OO-ABAP, CDS Views, AMDP) and SQLScript/HANA-native procedures for custom extraction, transformation, and performance-tuned data logic Working knowledge of SQL and Python for pipeline development, validation scripting, and Datasphere/Databricks transformation logic Experience with SAP BTP extensibility (RAP, CAP) and BDC data products / Delta Sharing for building governed, reusable data services and APIs Familiarity with SAP Analytics Cloud (SAC) or BW/BW4HANA integration, and CI/CD or transport-based version control for code-driven data models Hands-on experience building governed Databricks data products using Unity Catalog for access control, lineage, and cross-domain data sharing Experience designing and operating a semantic layer within Databricks (e.g., metric views, SQL warehouses, or equivalent) to serve consistent, governed metrics across BI and AI consumption tools Technical proficiency in Databricks - Delta Lake . click apply for full job details
At Bose Corporation, we believe sound is the most powerful force on earth - and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound. Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation. Job Description Principal Systems Engineer - Systems Architect, Edge AI Audio Technology About the Role Bose is building the technologies that will define the next generation of audio experiences. Within Audio Technology, we are seeking a Principal Systems Engineer - Systems Architect, Edge AI to help architect that future. This is a deeply technical and creative role at the intersection of embedded systems, audio, machine learning, and AI-enabled engineering. You will assess new ideas, explore system architectures, prove technical feasibility, and help turn promising technologies into scalable Bose platforms and reusable IP across environments ranging from low-power wearables to phones, PCs, Macs, and Linux-based embedded systems. A defining part of the role is also changing how architecture itself is done. You will build AI agents, simulations, and automated engineering loops that accelerate architecture exploration and stress-test candidate solutions against system requirements and constraints. What You'll Do Architect complex embedded hardware/software solutions for future Bose technologies. Evaluate new concepts for technical feasibility, architectural tradeoffs, risk, and scalability. Translate audio, sensing, ML, and AI technologies into reusable system architectures. Build simulations, prototypes, and experiments to evaluate candidate solutions. Develop agentic AI workflows and reusable AI-enabled engineering infrastructure for architecture exploration and verification. Stress-test architectures across power, compute, memory, latency, performance, and security. Architect Bose algorithms, models, frameworks, and IP for secure integration into third-party systems. Influence the future Bose technology roadmap through deep understanding of embedded AI, silicon, audio, and edge computing. Provide Principal-level technical leadership across Bose Labs, engineering teams, suppliers, and external partners. Minimum Qualifications Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Systems Engineering, or a related field, or equivalent practical experience. Significant experience developing or architecting complex embedded hardware and software systems. Strong systems architecture experience across hardware and software. Experience with embedded processors, SoCs, DSPs, real-time systems, and Linux-based platforms. Strong knowledge of digital audio signal processing and audio system architectures. Experience implementing or deploying machine learning models on embedded or edge devices. Understanding of edge-ML constraints including compute, memory, power, latency, and hardware acceleration. Demonstrated experience using AI to solve meaningful technical problems with measurable engineering or business impact. Preferred Qualifications Experience developing AI agents, agentic workflows, or AI-enabled engineering systems. Experience with AI/ML model development, training, evaluation, or optimization. Experience with AI-enabled simulation, design-space exploration, or technical verification. Experience with TinyML, NPUs, DSP-based ML acceleration, or heterogeneous compute. Experience with audio ML, speech processing, spatial audio, or intelligent noise management. Experience architecting advanced audio products or embedded audio systems. Experience with hardware/software co-design, secure embedded architectures, SDKs, frameworks, or reference designs. Experience working with semiconductor vendors, technology partners, third-party integrators, or licensing models. Who You Are You are a systems thinker, builder, and technical innovator who can move between silicon, embedded software, DSP, machine learning, and system architecture. You enjoy ambiguous problems, explore multiple solutions before converging, and use experimentation and evidence to guide decisions. Most importantly, you want to help shape the future of embedded AI and intelligent audio-and turn those possibilities into secure, scalable, reusable technologies that power the future of Bose. At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Remote, California is: $168,300-$231,450.The hiring range for other Bose work locations may vary. In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company-driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we're creating what's next-pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let's Make Waves.
09/24/2026
Full time
At Bose Corporation, we believe sound is the most powerful force on earth - and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound. Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation. Job Description Principal Systems Engineer - Systems Architect, Edge AI Audio Technology About the Role Bose is building the technologies that will define the next generation of audio experiences. Within Audio Technology, we are seeking a Principal Systems Engineer - Systems Architect, Edge AI to help architect that future. This is a deeply technical and creative role at the intersection of embedded systems, audio, machine learning, and AI-enabled engineering. You will assess new ideas, explore system architectures, prove technical feasibility, and help turn promising technologies into scalable Bose platforms and reusable IP across environments ranging from low-power wearables to phones, PCs, Macs, and Linux-based embedded systems. A defining part of the role is also changing how architecture itself is done. You will build AI agents, simulations, and automated engineering loops that accelerate architecture exploration and stress-test candidate solutions against system requirements and constraints. What You'll Do Architect complex embedded hardware/software solutions for future Bose technologies. Evaluate new concepts for technical feasibility, architectural tradeoffs, risk, and scalability. Translate audio, sensing, ML, and AI technologies into reusable system architectures. Build simulations, prototypes, and experiments to evaluate candidate solutions. Develop agentic AI workflows and reusable AI-enabled engineering infrastructure for architecture exploration and verification. Stress-test architectures across power, compute, memory, latency, performance, and security. Architect Bose algorithms, models, frameworks, and IP for secure integration into third-party systems. Influence the future Bose technology roadmap through deep understanding of embedded AI, silicon, audio, and edge computing. Provide Principal-level technical leadership across Bose Labs, engineering teams, suppliers, and external partners. Minimum Qualifications Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Systems Engineering, or a related field, or equivalent practical experience. Significant experience developing or architecting complex embedded hardware and software systems. Strong systems architecture experience across hardware and software. Experience with embedded processors, SoCs, DSPs, real-time systems, and Linux-based platforms. Strong knowledge of digital audio signal processing and audio system architectures. Experience implementing or deploying machine learning models on embedded or edge devices. Understanding of edge-ML constraints including compute, memory, power, latency, and hardware acceleration. Demonstrated experience using AI to solve meaningful technical problems with measurable engineering or business impact. Preferred Qualifications Experience developing AI agents, agentic workflows, or AI-enabled engineering systems. Experience with AI/ML model development, training, evaluation, or optimization. Experience with AI-enabled simulation, design-space exploration, or technical verification. Experience with TinyML, NPUs, DSP-based ML acceleration, or heterogeneous compute. Experience with audio ML, speech processing, spatial audio, or intelligent noise management. Experience architecting advanced audio products or embedded audio systems. Experience with hardware/software co-design, secure embedded architectures, SDKs, frameworks, or reference designs. Experience working with semiconductor vendors, technology partners, third-party integrators, or licensing models. Who You Are You are a systems thinker, builder, and technical innovator who can move between silicon, embedded software, DSP, machine learning, and system architecture. You enjoy ambiguous problems, explore multiple solutions before converging, and use experimentation and evidence to guide decisions. Most importantly, you want to help shape the future of embedded AI and intelligent audio-and turn those possibilities into secure, scalable, reusable technologies that power the future of Bose. At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Remote, California is: $168,300-$231,450.The hiring range for other Bose work locations may vary. In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company-driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we're creating what's next-pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let's Make Waves.
At Bose Corporation, we believe sound is the most powerful force on earth - and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound. Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation. Job Description Principal Systems Engineer - Systems Architect, Edge AI Audio Technology About the Role Bose is building the technologies that will define the next generation of audio experiences. Within Audio Technology, we are seeking a Principal Systems Engineer - Systems Architect, Edge AI to help architect that future. This is a deeply technical and creative role at the intersection of embedded systems, audio, machine learning, and AI-enabled engineering. You will assess new ideas, explore system architectures, prove technical feasibility, and help turn promising technologies into scalable Bose platforms and reusable IP across environments ranging from low-power wearables to phones, PCs, Macs, and Linux-based embedded systems. A defining part of the role is also changing how architecture itself is done. You will build AI agents, simulations, and automated engineering loops that accelerate architecture exploration and stress-test candidate solutions against system requirements and constraints. What You'll Do Architect complex embedded hardware/software solutions for future Bose technologies. Evaluate new concepts for technical feasibility, architectural tradeoffs, risk, and scalability. Translate audio, sensing, ML, and AI technologies into reusable system architectures. Build simulations, prototypes, and experiments to evaluate candidate solutions. Develop agentic AI workflows and reusable AI-enabled engineering infrastructure for architecture exploration and verification. Stress-test architectures across power, compute, memory, latency, performance, and security. Architect Bose algorithms, models, frameworks, and IP for secure integration into third-party systems. Influence the future Bose technology roadmap through deep understanding of embedded AI, silicon, audio, and edge computing. Provide Principal-level technical leadership across Bose Labs, engineering teams, suppliers, and external partners. Minimum Qualifications Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Systems Engineering, or a related field, or equivalent practical experience. Significant experience developing or architecting complex embedded hardware and software systems. Strong systems architecture experience across hardware and software. Experience with embedded processors, SoCs, DSPs, real-time systems, and Linux-based platforms. Strong knowledge of digital audio signal processing and audio system architectures. Experience implementing or deploying machine learning models on embedded or edge devices. Understanding of edge-ML constraints including compute, memory, power, latency, and hardware acceleration. Demonstrated experience using AI to solve meaningful technical problems with measurable engineering or business impact. Preferred Qualifications Experience developing AI agents, agentic workflows, or AI-enabled engineering systems. Experience with AI/ML model development, training, evaluation, or optimization. Experience with AI-enabled simulation, design-space exploration, or technical verification. Experience with TinyML, NPUs, DSP-based ML acceleration, or heterogeneous compute. Experience with audio ML, speech processing, spatial audio, or intelligent noise management. Experience architecting advanced audio products or embedded audio systems. Experience with hardware/software co-design, secure embedded architectures, SDKs, frameworks, or reference designs. Experience working with semiconductor vendors, technology partners, third-party integrators, or licensing models. Who You Are You are a systems thinker, builder, and technical innovator who can move between silicon, embedded software, DSP, machine learning, and system architecture. You enjoy ambiguous problems, explore multiple solutions before converging, and use experimentation and evidence to guide decisions. Most importantly, you want to help shape the future of embedded AI and intelligent audio-and turn those possibilities into secure, scalable, reusable technologies that power the future of Bose. At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Remote, California is: $168,300-$231,450.The hiring range for other Bose work locations may vary. In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company-driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we're creating what's next-pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let's Make Waves.
09/24/2026
Full time
At Bose Corporation, we believe sound is the most powerful force on earth - and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound. Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation. Job Description Principal Systems Engineer - Systems Architect, Edge AI Audio Technology About the Role Bose is building the technologies that will define the next generation of audio experiences. Within Audio Technology, we are seeking a Principal Systems Engineer - Systems Architect, Edge AI to help architect that future. This is a deeply technical and creative role at the intersection of embedded systems, audio, machine learning, and AI-enabled engineering. You will assess new ideas, explore system architectures, prove technical feasibility, and help turn promising technologies into scalable Bose platforms and reusable IP across environments ranging from low-power wearables to phones, PCs, Macs, and Linux-based embedded systems. A defining part of the role is also changing how architecture itself is done. You will build AI agents, simulations, and automated engineering loops that accelerate architecture exploration and stress-test candidate solutions against system requirements and constraints. What You'll Do Architect complex embedded hardware/software solutions for future Bose technologies. Evaluate new concepts for technical feasibility, architectural tradeoffs, risk, and scalability. Translate audio, sensing, ML, and AI technologies into reusable system architectures. Build simulations, prototypes, and experiments to evaluate candidate solutions. Develop agentic AI workflows and reusable AI-enabled engineering infrastructure for architecture exploration and verification. Stress-test architectures across power, compute, memory, latency, performance, and security. Architect Bose algorithms, models, frameworks, and IP for secure integration into third-party systems. Influence the future Bose technology roadmap through deep understanding of embedded AI, silicon, audio, and edge computing. Provide Principal-level technical leadership across Bose Labs, engineering teams, suppliers, and external partners. Minimum Qualifications Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Systems Engineering, or a related field, or equivalent practical experience. Significant experience developing or architecting complex embedded hardware and software systems. Strong systems architecture experience across hardware and software. Experience with embedded processors, SoCs, DSPs, real-time systems, and Linux-based platforms. Strong knowledge of digital audio signal processing and audio system architectures. Experience implementing or deploying machine learning models on embedded or edge devices. Understanding of edge-ML constraints including compute, memory, power, latency, and hardware acceleration. Demonstrated experience using AI to solve meaningful technical problems with measurable engineering or business impact. Preferred Qualifications Experience developing AI agents, agentic workflows, or AI-enabled engineering systems. Experience with AI/ML model development, training, evaluation, or optimization. Experience with AI-enabled simulation, design-space exploration, or technical verification. Experience with TinyML, NPUs, DSP-based ML acceleration, or heterogeneous compute. Experience with audio ML, speech processing, spatial audio, or intelligent noise management. Experience architecting advanced audio products or embedded audio systems. Experience with hardware/software co-design, secure embedded architectures, SDKs, frameworks, or reference designs. Experience working with semiconductor vendors, technology partners, third-party integrators, or licensing models. Who You Are You are a systems thinker, builder, and technical innovator who can move between silicon, embedded software, DSP, machine learning, and system architecture. You enjoy ambiguous problems, explore multiple solutions before converging, and use experimentation and evidence to guide decisions. Most importantly, you want to help shape the future of embedded AI and intelligent audio-and turn those possibilities into secure, scalable, reusable technologies that power the future of Bose. At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Remote, California is: $168,300-$231,450.The hiring range for other Bose work locations may vary. In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company-driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we're creating what's next-pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let's Make Waves.
About Invisible Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most. Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere. Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets. Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology. About The Role As a Principal Forward Deployed Engineer (FDE) at Invisible, you'll lead high-impact, AI-powered solutions that reshape how our clients operate their most critical workflows. You won't just build and deploy - you'll drive the strategy, architecture, and execution of end-to-end systems, working directly with clients. This is a hybrid role: equal parts AI engineer, software builder, and technical consultant. It's perfect for someone who wants to be hands-on with models and close to the impact they generate. The team is increasingly focused on applied AI work - building and deploying LLM-powered and agentic systems in production - so strong ML engineering instincts can be a valuable addition alongside your architecture and leadership experience. What You'll Do Partner with delivery and executive stakeholders to scope, design, and lead implementation of AI-driven solutions, including LLM and agentic systems Identify transformational opportunities in messy, ambiguous workflows and turn them into repeatable systems Lead architecture design and trade-off discussions across performance, scalability, cost, and reliability - including for ML/AI-specific systems like RAG pipelines and production-grade AI applications Own projects from first discovery call through full deployment - including client-facing delivery, internal coordination, and post-launch iteration Build shared infrastructure, reusable components, and internal playbooks to level-up the team, including MLOps practices for model versioning, monitoring, and lifecycle management Coach and mentor mid-level engineers and help shape the culture of forward-deployed AI engineering at Invisible What We Need 10+ years of software engineering experience, including significant time spent building data, ML, or backend systems Python & ML/LLM Frameworks: Deep proficiency in Python with hands-on experience using Hugging Face, LangChain, OpenAI, Pinecone, and related ecosystems, including LLMs and AI Agents Deployment & Infrastructure: Skilled in full-stack and API-based deployment patterns, including Docker, FastAPI, Kubernetes, and cloud environments (GCP, AWS, Azure) Platform Orchestration: Experienced with workflow orchestration libraries, pub/sub systems (Kafka), and schema governance Data Management: Expertise in data governance and operations, including Unity Catalog and policy management, cluster/job orchestration, data contracts and quality enforcement, Delta/ETL pipelines, and replay processes ML Operations (for teams with an applied AI/ML focus): Experience with MLOps frameworks and best practices - model versioning, monitoring, and lifecycle management - and designing scalable ML systems such as RAG pipelines Strong product and system design instincts - you understand business needs and how to translate them into technical architecture Experience building usable systems from messy data and ambiguous requirements Excellent communication and client-facing skills; you've led conversations with technical and non-technical stakeholders alike Proven experience owning projects from scoping through deployment in ambiguous, high-stakes environments Strong engineering background demonstrated by a Bachelor's degree in Data Science, Computer Science and related fields OR equivalent professional experience Be willing to be on-call for our customers when situations arise Travel: Willingness to travel for on-site client engagements as needed Onsite: Available to work from the office a few days per week, depending on team needs - some NYC-based teams require 3 days per week onsite; your specific requirement will depend on the team you're placed with What's In It For You Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity. The annual salary range for this position, depending on level, is: $250,000 - $300,000 USD You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living. Bonuses and equity are included in all full-time offers. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process. What It's Like to Work at Invisible: At Invisible, we're not just redefining work-we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks-you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI. We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in. Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process. AI Interviewing Guidelines: Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates. Accessibility Statement: We are committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation to participate in the application or interview process, please submit your request using our accommodation request form. A member of our team will follow up to support your request. Here is the link the google form: Equal Opportunity Statement: We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law. Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.
09/24/2026
Full time
About Invisible Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most. Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere. Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets. Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology. About The Role As a Principal Forward Deployed Engineer (FDE) at Invisible, you'll lead high-impact, AI-powered solutions that reshape how our clients operate their most critical workflows. You won't just build and deploy - you'll drive the strategy, architecture, and execution of end-to-end systems, working directly with clients. This is a hybrid role: equal parts AI engineer, software builder, and technical consultant. It's perfect for someone who wants to be hands-on with models and close to the impact they generate. The team is increasingly focused on applied AI work - building and deploying LLM-powered and agentic systems in production - so strong ML engineering instincts can be a valuable addition alongside your architecture and leadership experience. What You'll Do Partner with delivery and executive stakeholders to scope, design, and lead implementation of AI-driven solutions, including LLM and agentic systems Identify transformational opportunities in messy, ambiguous workflows and turn them into repeatable systems Lead architecture design and trade-off discussions across performance, scalability, cost, and reliability - including for ML/AI-specific systems like RAG pipelines and production-grade AI applications Own projects from first discovery call through full deployment - including client-facing delivery, internal coordination, and post-launch iteration Build shared infrastructure, reusable components, and internal playbooks to level-up the team, including MLOps practices for model versioning, monitoring, and lifecycle management Coach and mentor mid-level engineers and help shape the culture of forward-deployed AI engineering at Invisible What We Need 10+ years of software engineering experience, including significant time spent building data, ML, or backend systems Python & ML/LLM Frameworks: Deep proficiency in Python with hands-on experience using Hugging Face, LangChain, OpenAI, Pinecone, and related ecosystems, including LLMs and AI Agents Deployment & Infrastructure: Skilled in full-stack and API-based deployment patterns, including Docker, FastAPI, Kubernetes, and cloud environments (GCP, AWS, Azure) Platform Orchestration: Experienced with workflow orchestration libraries, pub/sub systems (Kafka), and schema governance Data Management: Expertise in data governance and operations, including Unity Catalog and policy management, cluster/job orchestration, data contracts and quality enforcement, Delta/ETL pipelines, and replay processes ML Operations (for teams with an applied AI/ML focus): Experience with MLOps frameworks and best practices - model versioning, monitoring, and lifecycle management - and designing scalable ML systems such as RAG pipelines Strong product and system design instincts - you understand business needs and how to translate them into technical architecture Experience building usable systems from messy data and ambiguous requirements Excellent communication and client-facing skills; you've led conversations with technical and non-technical stakeholders alike Proven experience owning projects from scoping through deployment in ambiguous, high-stakes environments Strong engineering background demonstrated by a Bachelor's degree in Data Science, Computer Science and related fields OR equivalent professional experience Be willing to be on-call for our customers when situations arise Travel: Willingness to travel for on-site client engagements as needed Onsite: Available to work from the office a few days per week, depending on team needs - some NYC-based teams require 3 days per week onsite; your specific requirement will depend on the team you're placed with What's In It For You Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity. The annual salary range for this position, depending on level, is: $250,000 - $300,000 USD You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living. Bonuses and equity are included in all full-time offers. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process. What It's Like to Work at Invisible: At Invisible, we're not just redefining work-we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks-you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI. We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in. Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process. AI Interviewing Guidelines: Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates. Accessibility Statement: We are committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation to participate in the application or interview process, please submit your request using our accommodation request form. A member of our team will follow up to support your request. Here is the link the google form: Equal Opportunity Statement: We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law. Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences- all created by our global community of developers and creators. At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We're on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you'll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. With Roblox Ads & Discovery business growing at a rapid rate, we are building large scale ads machine learning infrastructure to deliver more value to our users and our advertisers. As a Machine Learning Infrastructure Engineer, you'll build scalable, reliable, and high-performance infrastructure that powers ML systems across our organization. You'll operate at the scales of hundreds of billions of engagements, and redefine how we deliver performance ads to hundreds of millions of users. You will: You will co-design models and systems, working at the intersection of model architecture and ML infrastructure, partnering closely with core modelers, data and AI infrastructure engineers, and product teams to push the boundaries of large-scale training and serving. Your work will span recommendation, search, and agentic applications, including large transformer architectures, LLMs, generative rankers, and efficient offline and online content-understanding systems. You will investigate model, data, and systems tradeoffs end to end-from data pipelines and distributed training to low-latency inference and production serving. This includes designing efficient KV-cache strategies, applying pruning and quantization, optimizing GPU utilization and memory efficiency, and developing custom kernels where needed. You are comfortable working across modern ML systems technologies such as FSDP, vLLM, SGLang, CUDA, distributed training frameworks, inference engines, and GPU kernels, while remaining tool-agnostic and focused on achieving step-function improvements in model quality, throughput, latency, reliability, and cost. Lead strategic planning and roadmap execution of scalable production-ready ML systems including model training, data pipelines, feature engineering and model inference. Own the architecture, establish engineering best practices of scalability, reliability, and cost-effectiveness of ML infrastructure (e.g., training, serving, feature). Work closely with data scientists, ML engineers, platform teams, and product stakeholders to design, implement, and operate robust ML platforms that accelerate model development and deployment. Stay abreast of industry trends in machine learning and infrastructure to ensure the adoption of leading-edge technologies and practices. You have: 5+ years of experience designing, building, and deploying large-scale machine learning systems in production environments. 3+ years of experience tech leading ML infrastructure engineers Strong communication skills and a collaborative approach to problem solving. BS, MS, or Ph.D. in Computer Science, Engineering, or equivalent experience. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $295,250-$345,040 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
09/24/2026
Full time
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences- all created by our global community of developers and creators. At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We're on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you'll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. With Roblox Ads & Discovery business growing at a rapid rate, we are building large scale ads machine learning infrastructure to deliver more value to our users and our advertisers. As a Machine Learning Infrastructure Engineer, you'll build scalable, reliable, and high-performance infrastructure that powers ML systems across our organization. You'll operate at the scales of hundreds of billions of engagements, and redefine how we deliver performance ads to hundreds of millions of users. You will: You will co-design models and systems, working at the intersection of model architecture and ML infrastructure, partnering closely with core modelers, data and AI infrastructure engineers, and product teams to push the boundaries of large-scale training and serving. Your work will span recommendation, search, and agentic applications, including large transformer architectures, LLMs, generative rankers, and efficient offline and online content-understanding systems. You will investigate model, data, and systems tradeoffs end to end-from data pipelines and distributed training to low-latency inference and production serving. This includes designing efficient KV-cache strategies, applying pruning and quantization, optimizing GPU utilization and memory efficiency, and developing custom kernels where needed. You are comfortable working across modern ML systems technologies such as FSDP, vLLM, SGLang, CUDA, distributed training frameworks, inference engines, and GPU kernels, while remaining tool-agnostic and focused on achieving step-function improvements in model quality, throughput, latency, reliability, and cost. Lead strategic planning and roadmap execution of scalable production-ready ML systems including model training, data pipelines, feature engineering and model inference. Own the architecture, establish engineering best practices of scalability, reliability, and cost-effectiveness of ML infrastructure (e.g., training, serving, feature). Work closely with data scientists, ML engineers, platform teams, and product stakeholders to design, implement, and operate robust ML platforms that accelerate model development and deployment. Stay abreast of industry trends in machine learning and infrastructure to ensure the adoption of leading-edge technologies and practices. You have: 5+ years of experience designing, building, and deploying large-scale machine learning systems in production environments. 3+ years of experience tech leading ML infrastructure engineers Strong communication skills and a collaborative approach to problem solving. BS, MS, or Ph.D. in Computer Science, Engineering, or equivalent experience. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $295,250-$345,040 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
About Invisible Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most. Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere. Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets. Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology. About The Role As a Principal Forward Deployed Engineer (FDE) at Invisible, you'll lead high-impact, AI-powered solutions that reshape how our clients operate their most critical workflows. You won't just build and deploy - you'll drive the strategy, architecture, and execution of end-to-end systems, working directly with clients. This is a hybrid role: equal parts AI engineer, software builder, and technical consultant. It's perfect for someone who wants to be hands-on with models and close to the impact they generate. The team is increasingly focused on applied AI work - building and deploying LLM-powered and agentic systems in production - so strong ML engineering instincts can be a valuable addition alongside your architecture and leadership experience. What You'll Do Partner with delivery and executive stakeholders to scope, design, and lead implementation of AI-driven solutions, including LLM and agentic systems Identify transformational opportunities in messy, ambiguous workflows and turn them into repeatable systems Lead architecture design and trade-off discussions across performance, scalability, cost, and reliability - including for ML/AI-specific systems like RAG pipelines and production-grade AI applications Own projects from first discovery call through full deployment - including client-facing delivery, internal coordination, and post-launch iteration Build shared infrastructure, reusable components, and internal playbooks to level-up the team, including MLOps practices for model versioning, monitoring, and lifecycle management Coach and mentor mid-level engineers and help shape the culture of forward-deployed AI engineering at Invisible What We Need 10+ years of software engineering experience, including significant time spent building data, ML, or backend systems Python & ML/LLM Frameworks: Deep proficiency in Python with hands-on experience using Hugging Face, LangChain, OpenAI, Pinecone, and related ecosystems, including LLMs and AI Agents Deployment & Infrastructure: Skilled in full-stack and API-based deployment patterns, including Docker, FastAPI, Kubernetes, and cloud environments (GCP, AWS, Azure) Platform Orchestration: Experienced with workflow orchestration libraries, pub/sub systems (Kafka), and schema governance Data Management: Expertise in data governance and operations, including Unity Catalog and policy management, cluster/job orchestration, data contracts and quality enforcement, Delta/ETL pipelines, and replay processes ML Operations (for teams with an applied AI/ML focus): Experience with MLOps frameworks and best practices - model versioning, monitoring, and lifecycle management - and designing scalable ML systems such as RAG pipelines Strong product and system design instincts - you understand business needs and how to translate them into technical architecture Experience building usable systems from messy data and ambiguous requirements Excellent communication and client-facing skills; you've led conversations with technical and non-technical stakeholders alike Proven experience owning projects from scoping through deployment in ambiguous, high-stakes environments Strong engineering background demonstrated by a Bachelor's degree in Data Science, Computer Science and related fields OR equivalent professional experience Be willing to be on-call for our customers when situations arise Travel: Willingness to travel for on-site client engagements as needed Onsite: Available to work from the office a few days per week, depending on team needs - some NYC-based teams require 3 days per week onsite; your specific requirement will depend on the team you're placed with What's In It For You Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity. The annual salary range for this position, depending on level, is: $250,000 - $300,000 USD You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living. Bonuses and equity are included in all full-time offers. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process. What It's Like to Work at Invisible: At Invisible, we're not just redefining work-we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks-you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI. We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in. Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process. AI Interviewing Guidelines: Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates. Accessibility Statement: We are committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation to participate in the application or interview process, please submit your request using our accommodation request form. A member of our team will follow up to support your request. Here is the link the google form: Equal Opportunity Statement: We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law. Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.
09/24/2026
Full time
About Invisible Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most. Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere. Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets. Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology. About The Role As a Principal Forward Deployed Engineer (FDE) at Invisible, you'll lead high-impact, AI-powered solutions that reshape how our clients operate their most critical workflows. You won't just build and deploy - you'll drive the strategy, architecture, and execution of end-to-end systems, working directly with clients. This is a hybrid role: equal parts AI engineer, software builder, and technical consultant. It's perfect for someone who wants to be hands-on with models and close to the impact they generate. The team is increasingly focused on applied AI work - building and deploying LLM-powered and agentic systems in production - so strong ML engineering instincts can be a valuable addition alongside your architecture and leadership experience. What You'll Do Partner with delivery and executive stakeholders to scope, design, and lead implementation of AI-driven solutions, including LLM and agentic systems Identify transformational opportunities in messy, ambiguous workflows and turn them into repeatable systems Lead architecture design and trade-off discussions across performance, scalability, cost, and reliability - including for ML/AI-specific systems like RAG pipelines and production-grade AI applications Own projects from first discovery call through full deployment - including client-facing delivery, internal coordination, and post-launch iteration Build shared infrastructure, reusable components, and internal playbooks to level-up the team, including MLOps practices for model versioning, monitoring, and lifecycle management Coach and mentor mid-level engineers and help shape the culture of forward-deployed AI engineering at Invisible What We Need 10+ years of software engineering experience, including significant time spent building data, ML, or backend systems Python & ML/LLM Frameworks: Deep proficiency in Python with hands-on experience using Hugging Face, LangChain, OpenAI, Pinecone, and related ecosystems, including LLMs and AI Agents Deployment & Infrastructure: Skilled in full-stack and API-based deployment patterns, including Docker, FastAPI, Kubernetes, and cloud environments (GCP, AWS, Azure) Platform Orchestration: Experienced with workflow orchestration libraries, pub/sub systems (Kafka), and schema governance Data Management: Expertise in data governance and operations, including Unity Catalog and policy management, cluster/job orchestration, data contracts and quality enforcement, Delta/ETL pipelines, and replay processes ML Operations (for teams with an applied AI/ML focus): Experience with MLOps frameworks and best practices - model versioning, monitoring, and lifecycle management - and designing scalable ML systems such as RAG pipelines Strong product and system design instincts - you understand business needs and how to translate them into technical architecture Experience building usable systems from messy data and ambiguous requirements Excellent communication and client-facing skills; you've led conversations with technical and non-technical stakeholders alike Proven experience owning projects from scoping through deployment in ambiguous, high-stakes environments Strong engineering background demonstrated by a Bachelor's degree in Data Science, Computer Science and related fields OR equivalent professional experience Be willing to be on-call for our customers when situations arise Travel: Willingness to travel for on-site client engagements as needed Onsite: Available to work from the office a few days per week, depending on team needs - some NYC-based teams require 3 days per week onsite; your specific requirement will depend on the team you're placed with What's In It For You Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity. The annual salary range for this position, depending on level, is: $250,000 - $300,000 USD You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living. Bonuses and equity are included in all full-time offers. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process. What It's Like to Work at Invisible: At Invisible, we're not just redefining work-we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks-you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI. We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in. Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process. AI Interviewing Guidelines: Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates. Accessibility Statement: We are committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation to participate in the application or interview process, please submit your request using our accommodation request form. A member of our team will follow up to support your request. Here is the link the google form: Equal Opportunity Statement: We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law. Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. We are seeking a highly skilled and experienced AI Systems Engineer to join our team. This is a hands-on, senior individual contributor role that will be pivotal in leading the development, operations, and support of our entire AI infrastructure. You will be responsible for the entire lifecycle of our AI systems, from architecting and building high-performance GPU clusters to deploying and optimizing our most advanced AI models and agentic services. Responsibilities AI Infrastructure Architecture & Strategy: Lead the design and implementation of our next-generation AI infrastructure to support our Agentic AI initiatives. You will define the technical strategy for our on-premise GPU clusters, storage solutions, and networking to ensure optimal performance, scalability, and reliability for all our AI workloads. Cloud AI Service Integration: Support and secure the use of public cloud AI services, including Azure OpenAI services and Google Cloud Platform (GCP) services like Gemini. This includes managing secure access, monitoring usage, and tracking billing to ensure cost-effectiveness. You will also have hands-on experience supporting compute, GPUs, and AI services on both GCP and Azure. Hands-on GPU Cluster Management: Take a leadership role in the configuration, installation, and optimization of GPU server clusters. This includes advanced troubleshooting of hardware and software, performance tuning, and implementing best practices for cluster utilization and resource management. You will be an expert in administering job schedulers like LSF in a production environment, including integration with Docker for containerized job submission. Full-Stack AI Tech Stack Development & Operations: Architect and deploy a robust and scalable AI tech stack. You will be responsible for the end-to-end operational lifecycle, including setting up and managing deep learning frameworks (PyTorch, TensorFlow), containerization with Docker and Kubernetes, and implementing CI/CD pipelines for AI model development. Advanced LLM Deployment & Optimization: Lead the deployment, serving, and optimization of Large Language Models (LLMs). You will be an expert in techniques such as model quantization, distillation, and using high-performance serving frameworks (e.g., vLLM, TGI, TensorRT-LLM) to maximize inference throughput and minimize latency. Agentic AI Workflow & Service Engineering: Architect and build production-grade Agentic AI workflows and services. You will be responsible for the technical design and implementation of systems that integrate LLMs with external tools, APIs, and databases, and will mentor other engineers on building robust and scalable AI agent applications. Automation & Monitoring: Develop and maintain automation scripts using languages like Python, Bash, or Perl to streamline system maintenance, deployment, and reporting. Implement and manage monitoring solutions for system health, job statuses, GPU utilization, and container performance to proactively identify and resolve issues. AI Systems Support & Mentorship: Act as the final escalation point for the most complex technical issues related to our AI infrastructure. You will also serve as a technical leader and mentor to other engineers, providing guidance on best practices in AI systems engineering, performance tuning, and operational excellence. Security and Compliance: Develop and implement security best practices for our AI systems and data, ensuring compliance with relevant regulations and protecting our intellectual property. Required Skills and Qualifications 10+ years of experience in a senior technical role, with at least 5 years focused on building and operating high-performance computing or AI infrastructure. Proven track record as a Principal or Senior Staff Engineer. Expert-level knowledge of NVIDIA GPU architecture and technologies like CUDA and cuDNN. Extensive experience with multi-GPU and multi-node training and inference. Proven experience with public cloud AI services, specifically managing access, usage, and billing for Azure OpenAI and Google Cloud Platform (GCP) services. Extensive hands-on experience with Docker: image management, container orchestration, and troubleshooting. Proficiency in scripting languages such as Python, Bash, or Perl. Deep expertise in Linux system administration (RHEL preferred), including networking, storage, and performance tuning. Familiarity with user authentication and integration using systems like LDAP or Active Directory. Strong problem-solving and communication skills with the ability to work in a multi-platform, cross-functional, and geographically distributed team. Preferred/Bonus Skills Understanding of AI job profiling and tuning (memory, GPU, I/O). Experience administering LSF clusters in a production or research environment. Familiarity with other job schedulers like Slurm is a plus. Experience with LSF Docker integration and job submission using container images. Experience with macOS/AppleSilicon system admin tasks and troubleshooting. The annual salary range for California is $136,500 to $253,500. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more. We're doing work that matters. Help us solve what others can't.
09/24/2026
Full time
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. We are seeking a highly skilled and experienced AI Systems Engineer to join our team. This is a hands-on, senior individual contributor role that will be pivotal in leading the development, operations, and support of our entire AI infrastructure. You will be responsible for the entire lifecycle of our AI systems, from architecting and building high-performance GPU clusters to deploying and optimizing our most advanced AI models and agentic services. Responsibilities AI Infrastructure Architecture & Strategy: Lead the design and implementation of our next-generation AI infrastructure to support our Agentic AI initiatives. You will define the technical strategy for our on-premise GPU clusters, storage solutions, and networking to ensure optimal performance, scalability, and reliability for all our AI workloads. Cloud AI Service Integration: Support and secure the use of public cloud AI services, including Azure OpenAI services and Google Cloud Platform (GCP) services like Gemini. This includes managing secure access, monitoring usage, and tracking billing to ensure cost-effectiveness. You will also have hands-on experience supporting compute, GPUs, and AI services on both GCP and Azure. Hands-on GPU Cluster Management: Take a leadership role in the configuration, installation, and optimization of GPU server clusters. This includes advanced troubleshooting of hardware and software, performance tuning, and implementing best practices for cluster utilization and resource management. You will be an expert in administering job schedulers like LSF in a production environment, including integration with Docker for containerized job submission. Full-Stack AI Tech Stack Development & Operations: Architect and deploy a robust and scalable AI tech stack. You will be responsible for the end-to-end operational lifecycle, including setting up and managing deep learning frameworks (PyTorch, TensorFlow), containerization with Docker and Kubernetes, and implementing CI/CD pipelines for AI model development. Advanced LLM Deployment & Optimization: Lead the deployment, serving, and optimization of Large Language Models (LLMs). You will be an expert in techniques such as model quantization, distillation, and using high-performance serving frameworks (e.g., vLLM, TGI, TensorRT-LLM) to maximize inference throughput and minimize latency. Agentic AI Workflow & Service Engineering: Architect and build production-grade Agentic AI workflows and services. You will be responsible for the technical design and implementation of systems that integrate LLMs with external tools, APIs, and databases, and will mentor other engineers on building robust and scalable AI agent applications. Automation & Monitoring: Develop and maintain automation scripts using languages like Python, Bash, or Perl to streamline system maintenance, deployment, and reporting. Implement and manage monitoring solutions for system health, job statuses, GPU utilization, and container performance to proactively identify and resolve issues. AI Systems Support & Mentorship: Act as the final escalation point for the most complex technical issues related to our AI infrastructure. You will also serve as a technical leader and mentor to other engineers, providing guidance on best practices in AI systems engineering, performance tuning, and operational excellence. Security and Compliance: Develop and implement security best practices for our AI systems and data, ensuring compliance with relevant regulations and protecting our intellectual property. Required Skills and Qualifications 10+ years of experience in a senior technical role, with at least 5 years focused on building and operating high-performance computing or AI infrastructure. Proven track record as a Principal or Senior Staff Engineer. Expert-level knowledge of NVIDIA GPU architecture and technologies like CUDA and cuDNN. Extensive experience with multi-GPU and multi-node training and inference. Proven experience with public cloud AI services, specifically managing access, usage, and billing for Azure OpenAI and Google Cloud Platform (GCP) services. Extensive hands-on experience with Docker: image management, container orchestration, and troubleshooting. Proficiency in scripting languages such as Python, Bash, or Perl. Deep expertise in Linux system administration (RHEL preferred), including networking, storage, and performance tuning. Familiarity with user authentication and integration using systems like LDAP or Active Directory. Strong problem-solving and communication skills with the ability to work in a multi-platform, cross-functional, and geographically distributed team. Preferred/Bonus Skills Understanding of AI job profiling and tuning (memory, GPU, I/O). Experience administering LSF clusters in a production or research environment. Familiarity with other job schedulers like Slurm is a plus. Experience with LSF Docker integration and job submission using container images. Experience with macOS/AppleSilicon system admin tasks and troubleshooting. The annual salary range for California is $136,500 to $253,500. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more. We're doing work that matters. Help us solve what others can't.
AI Engineer 4 (AI Foundations, LLM Customization and Finetuning) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Francisco, CA: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
09/23/2026
Full time
AI Engineer 4 (AI Foundations, LLM Customization and Finetuning) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Francisco, CA: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
AI Engineer 5 (GenAI Platform, Agentic Infrastructure) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting complex AI systems Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for AI Engineer 5 McLean, VA: $229,900 - $262,400 for AI Engineer 5 New York, NY: $250,800 - $286,200 for AI Engineer 5 San Francisco, CA: $250,800 - $286,200 for AI Engineer 5 San Jose, CA: $250,800 - $286,200 for AI Engineer 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
09/23/2026
Full time
AI Engineer 5 (GenAI Platform, Agentic Infrastructure) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting complex AI systems Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for AI Engineer 5 McLean, VA: $229,900 - $262,400 for AI Engineer 5 New York, NY: $250,800 - $286,200 for AI Engineer 5 San Francisco, CA: $250,800 - $286,200 for AI Engineer 5 San Jose, CA: $250,800 - $286,200 for AI Engineer 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
AI Engineer 5 (GenAI Platform, Agentic Infrastructure) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting complex AI systems Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for AI Engineer 5 McLean, VA: $229,900 - $262,400 for AI Engineer 5 New York, NY: $250,800 - $286,200 for AI Engineer 5 San Francisco, CA: $250,800 - $286,200 for AI Engineer 5 San Jose, CA: $250,800 - $286,200 for AI Engineer 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
09/23/2026
Full time
AI Engineer 5 (GenAI Platform, Agentic Infrastructure) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting complex AI systems Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for AI Engineer 5 McLean, VA: $229,900 - $262,400 for AI Engineer 5 New York, NY: $250,800 - $286,200 for AI Engineer 5 San Francisco, CA: $250,800 - $286,200 for AI Engineer 5 San Jose, CA: $250,800 - $286,200 for AI Engineer 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
AI Engineer 4 (AI Foundations, LLM Customization and Finetuning) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Francisco, CA: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
09/23/2026
Full time
AI Engineer 4 (AI Foundations, LLM Customization and Finetuning) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Francisco, CA: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .
09/23/2026
Full time
Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .
Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .
09/23/2026
Full time
Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .
Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .
09/23/2026
Full time
Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .
Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .
09/23/2026
Full time
Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .