Conduent State & Local Solutions, Inc. seeks a Data Entry / Indexing Specialist to support high-volume, mission-critical transaction processing for public-sector programs. You will capture, validate, and index data from digital and paper sources, ensuring accuracy, completeness, and compliance for government clients. Using imaging tools and internal systems, you will organize records, resolve discrepancies, and maintain strict data security. Working in a collaborative, technology-enabled environment, you'll help improve operational efficiency and citizen services while following defined SLAs and quality standards.
Responsibilities
- Enter and verify large volumes of data from digital and paper sources into internal systems
- Index, categorize, and tag documents for accurate retrieval and reporting
- Perform quality checks to ensure accuracy, completeness, and data integrity
- Follow standardized workflows, SLAs, and compliance requirements for government clients
- Use scanning and imaging tools to capture and organize incoming documents
- Investigate and correct data discrepancies and escalate issues as needed
- Collaborate with operations and client service teams on process improvements
- Maintain confidentiality and security of sensitive government and citizen data
- Produce routine reports and logs on volumes, errors, and processing status
- Support continuous improvement initiatives to enhance speed and accuracy
Required Skills
- Data entry
- Typing speed and accuracy
- Document indexing
- Database systems
- Imaging and scanning software
- Microsoft Excel
- Quality assurance and error checking
- Data validation and cleansing
- Records management
- Basic reporting