22 jobs found

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the primary technology advisor for enterprise-scale Salesforce programs supporting Federal and Public Sector clients. You will lead solution architecture, technical strategy, and delivery governance for complex digital transformation initiatives while ensuring solutions are secure, scalable, compliant, and aligned with mission objectives. Key responsibilities include: Serve as the lead architect for large-scale Salesforce implementations, providing strategic guidance on platform capabilities, architecture patterns, and solution design. Partner with clients, business stakeholders, delivery leaders, and implementation teams to define technical roadmaps and transformation strategies that support business goals and program objectives. Lead discovery sessions, architecture workshops, and solution planning activities to gather requirements and design enterprise-grade Salesforce solutions. Design end-to-end technical architectures across Salesforce products, including Salesforce Platform, Service Cloud, Experience Cloud, Public Sector Solutions (PSS), OmniStudio, and custom applications. Architect secure and scalable solutions encompassing data models, integrations, application development, identity and access management, security controls, and deployment strategies. Provide technical leadership throughout the project lifecycle, including pre-sales, solutioning, estimation, delivery oversight, and post-implementation support. Develop architecture deliverables including solution diagrams, technical design documents, integration specifications, data migration strategies, and governance frameworks. Lead architecture reviews and ensure adherence to Salesforce best practices, security standards, and development methodologies. Design and oversee integrations between Salesforce and enterprise systems using REST APIs, SOAP services, middleware platforms, ETL tools, and cloud-based services. Act as a trusted advisor to executive stakeholders by providing recommendations on platform optimization, modernization efforts, and emerging technologies. Identify technical, operational, and delivery risks early and develop mitigation strategies to ensure successful project execution. Collaborate with Delivery Managers and project teams to align technical solutions with project timelines, budget constraints, and business priorities. Mentor developers, administrators, business analysts, and junior architects to promote technical excellence and professional growth. Support business development efforts by participating in client presentations, proposal development, solution demonstrations, and technical evaluations. Contribute to internal practice development initiatives, architecture standards, reusable assets, accelerators, and thought leadership efforts across the Salesforce practice. Evaluate emerging Salesforce capabilities, including Agentforce, AI solutions, automation technologies, and industry-specific offerings to drive innovation and business value. Travel may be required based on client and project requirements. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing, implementing, and governing enterprise technology solutions, including significant experience on the Salesforce Platform. US Citizenship is contractually required for this role Selected candidate must be able to obtain a security clearance Proven experience serving as a Technical Architect, Solution Architect, Enterprise Architect, or Lead Architect on enterprise Salesforce programs. Strong expertise in Salesforce architecture, including application architecture, data architecture, integration architecture, and security architecture. Experience designing and implementing Salesforce solutions within Federal Government, State Government, or Public Sector environments. Deep understanding of Salesforce platform capabilities, including Apex, Lightning Web Components (LWC), Flow, APIs, security models, and deployment frameworks. Strong experience designing integrations between Salesforce and third-party enterprise applications using middleware, APIs, and cloud platforms. Demonstrated ability to analyze and optimize business processes through technology-enabled solutions. Strong consulting and stakeholder management skills with the ability to effectively communicate complex technical concepts to executive, business, and technical audiences. Proven experience facilitating architecture workshops, technical design reviews, and executive-level presentations. Exceptional written and verbal communication skills, including the ability to develop architecture artifacts, proposals, and client-facing deliverables. Strong problem-solving skills with the ability to evaluate complex technical challenges and develop practical, scalable solutions. Application design and software development background, including experience with enterprise architecture principles and best practices. Ability to influence decision-making and drive consensus among diverse stakeholder groups. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or other advanced Salesforce certifications. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Extensive experience with OmniStudio, including OmniScripts, FlexCards, DataRaptors, and Integration Procedures. Experience supporting large-scale Federal digital modernization and citizen services transformation programs. Experience designing solutions in regulated environments requiring compliance with federal security and privacy standards. Knowledge of Salesforce GovCloud environments and Public Sector implementation best practices. Experience with DevOps and CI/CD tools such as Copado, Gearset, AutoRABIT, GitHub, or Azure DevOps. Familiarity with enterprise architecture frameworks such as TOGAF or equivalent methodologies. Experience leading architecture governance boards, technical review committees, and solution approval processes. Knowledge of Salesforce AI, Agentforce, and emerging automation capabilities. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline . click apply for full job details

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the primary technology advisor for enterprise-scale Salesforce programs supporting Federal and Public Sector clients. You will lead solution architecture, technical strategy, and delivery governance for complex digital transformation initiatives while ensuring solutions are secure, scalable, compliant, and aligned with mission objectives. Key responsibilities include: Serve as the lead architect for large-scale Salesforce implementations, providing strategic guidance on platform capabilities, architecture patterns, and solution design. Partner with clients, business stakeholders, delivery leaders, and implementation teams to define technical roadmaps and transformation strategies that support business goals and program objectives. Lead discovery sessions, architecture workshops, and solution planning activities to gather requirements and design enterprise-grade Salesforce solutions. Design end-to-end technical architectures across Salesforce products, including Salesforce Platform, Service Cloud, Experience Cloud, Public Sector Solutions (PSS), OmniStudio, and custom applications. Architect secure and scalable solutions encompassing data models, integrations, application development, identity and access management, security controls, and deployment strategies. Provide technical leadership throughout the project lifecycle, including pre-sales, solutioning, estimation, delivery oversight, and post-implementation support. Develop architecture deliverables including solution diagrams, technical design documents, integration specifications, data migration strategies, and governance frameworks. Lead architecture reviews and ensure adherence to Salesforce best practices, security standards, and development methodologies. Design and oversee integrations between Salesforce and enterprise systems using REST APIs, SOAP services, middleware platforms, ETL tools, and cloud-based services. Act as a trusted advisor to executive stakeholders by providing recommendations on platform optimization, modernization efforts, and emerging technologies. Identify technical, operational, and delivery risks early and develop mitigation strategies to ensure successful project execution. Collaborate with Delivery Managers and project teams to align technical solutions with project timelines, budget constraints, and business priorities. Mentor developers, administrators, business analysts, and junior architects to promote technical excellence and professional growth. Support business development efforts by participating in client presentations, proposal development, solution demonstrations, and technical evaluations. Contribute to internal practice development initiatives, architecture standards, reusable assets, accelerators, and thought leadership efforts across the Salesforce practice. Evaluate emerging Salesforce capabilities, including Agentforce, AI solutions, automation technologies, and industry-specific offerings to drive innovation and business value. Travel may be required based on client and project requirements. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing, implementing, and governing enterprise technology solutions, including significant experience on the Salesforce Platform. US Citizenship is contractually required for this role Selected candidate must be able to obtain a security clearance Proven experience serving as a Technical Architect, Solution Architect, Enterprise Architect, or Lead Architect on enterprise Salesforce programs. Strong expertise in Salesforce architecture, including application architecture, data architecture, integration architecture, and security architecture. Experience designing and implementing Salesforce solutions within Federal Government, State Government, or Public Sector environments. Deep understanding of Salesforce platform capabilities, including Apex, Lightning Web Components (LWC), Flow, APIs, security models, and deployment frameworks. Strong experience designing integrations between Salesforce and third-party enterprise applications using middleware, APIs, and cloud platforms. Demonstrated ability to analyze and optimize business processes through technology-enabled solutions. Strong consulting and stakeholder management skills with the ability to effectively communicate complex technical concepts to executive, business, and technical audiences. Proven experience facilitating architecture workshops, technical design reviews, and executive-level presentations. Exceptional written and verbal communication skills, including the ability to develop architecture artifacts, proposals, and client-facing deliverables. Strong problem-solving skills with the ability to evaluate complex technical challenges and develop practical, scalable solutions. Application design and software development background, including experience with enterprise architecture principles and best practices. Ability to influence decision-making and drive consensus among diverse stakeholder groups. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or other advanced Salesforce certifications. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Extensive experience with OmniStudio, including OmniScripts, FlexCards, DataRaptors, and Integration Procedures. Experience supporting large-scale Federal digital modernization and citizen services transformation programs. Experience designing solutions in regulated environments requiring compliance with federal security and privacy standards. Knowledge of Salesforce GovCloud environments and Public Sector implementation best practices. Experience with DevOps and CI/CD tools such as Copado, Gearset, AutoRABIT, GitHub, or Azure DevOps. Familiarity with enterprise architecture frameworks such as TOGAF or equivalent methodologies. Experience leading architecture governance boards, technical review committees, and solution approval processes. Knowledge of Salesforce AI, Agentforce, and emerging automation capabilities. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline . click apply for full job details

Job description: We are seeking a talented, tenacious, results driven individual to work in a multi-disciplinary R&D environment with likeminded motivated electrical engineers, mathematicians, and computer scientists who are collectively responsible for creating custom geolocation and digital communications systems in support of national security defense. Core responsibilities include creative problem solving, researching or inventing advanced geolocation algorithms, implementing them in efficient software, testing with real-world data, and deploying to front-line customer facilities. Our dynamic environment and diverse projects demand flexibility to learn new technologies quickly. Our personnel can expect to work across all functional areas: systems engineering, development, integration and test, deployment and O&M. Core responsibilities include: Design/architect, develop, test, deploy, and operate fully integrated software Design, build, and maintain infrastructure for modern integration between our applications and third-party services Collaborate extremely effectively with product managers, designers, other engineers, stakeholders, and vendors on projects within the team. Communicate technical ideas and work closely with other senior members of the team. You will also provide technical leadership and guidance to junior team members and mentor others to grow in their technical abilities. A key responsibility is staying up-to-date with the latest technologies, tools, and methodologies and experimenting with new technologies to incorporate innovative solutions into our projects. Our personnel can expect to work across all functional areas: systems engineering, development, integration and test, deployment and O&M, and experience the direct mission feedback from the customer and seeing your project provide real-world contributions that make a significant difference. Youre encouraged and expected to propose things that you believe will improve the applications and frameworks youre working in. The ability to work unsupervised with minimal direction and the ability to self-start is a must. What required background will make you successful? Expert knowledge of data structures, algorithms, and modern design patterns and data layers Expert knowledge of Golang Passion to build internal solutions and own development of enterprise-wide applications Extensive knowledge of building quality APIs for internal and external products Extensive experience integrating internal and third-party services into your solution Highly proficient in modern software engineering practices for testability and readability Demonstrated ability to design the architecture of software systems to ensure they achieve functionality, performance, scalability, and maintainability requirements Degree (Bachelor's, Master's, or PhD) in Computer Engineering or Computer Science Minimum 15 years' experience in software engineering-related discipline Active TS/SCI security clearance US CITIZENSHIP REQUIRED Preferred skills: Experience providing technical leadership and guidance to junior team member and mentoring other engineers to grow in their technical abilities Highly proficient in C++ and Python for engineering and scientific applications in LINUX environments Knowledge of cloud computing platforms like Amazon Web Services (AWS) Knowledge of Javascript and web technologies such as VueJS or React Experience automating workflows across the enterprise DevOps and Cloud computing Experience (Gitlab, CI/CD, CVE mitigations, Docker, Kubernetes, PIP) Agile development processes and leadership Full relocation provided Remote work/telework is not available for this position. Qualifications: What required background will make you successful? Expert knowledge of data structures, algorithms, and modern design patterns and data layers Expert knowledge of Golang Passion to build internal solutions and own development of enterprise-wide applications Extensive knowledge of building quality APIs for internal and external products Extensive experience integrating internal and third-party services into your solution Highly proficient in modern software engineering practices for testability and readability Demonstrated ability to design the architecture of software systems to ensure they achieve functionality, performance, scalability, and maintainability requirements Degree (Bachelor's, Master's, or PhD) in Computer Engineering or Computer Science Minimum 15 years' experience in software engineering-related discipline Active TS/SCI security clearance US CITIZENSHIP REQUIRED Preferred skills: Experience providing technical leadership and guidance to junior team member and mentoring other engineers to grow in their technical abilities Highly proficient in C++ and Python for engineering and scientific applications in LINUX environments Knowledge of cloud computing platforms like Amazon Web Services (AWS) Knowledge of Javascript and web technologies such as VueJS or React Experience automating workflows across the enterprise DevOps and Cloud computing Experience (Gitlab, CI/CD, CVE mitigations, Docker, Kubernetes, PIP) Agile development processes and leadership Full relocation provided Remote work/telework is not available for this position. Why is This a Great Opportunity: We are seeking a talented, tenacious, results driven individual to work in a multi-disciplinary R&D environment with likeminded motivated electrical engineers, mathematicians, and computer scientists who are collectively responsible for creating custom geolocation and digital communications systems in support of national security defense. Salary Type : Annual Salary Salary Min : $ 160000 Salary Max : $ 260000 Currency Type : USD

Description About Us: eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow. We are seeking an experienced Senior DevOps Engineer to join our team supporting the Centers for Medicare and Medicaid Services (CMS). In this role, you will be responsible for integrating security best practices and automation into our CI/CD pipelines and cloud infrastructure. You will work within a large-scale AWS environment that supports Big Data processing, web applications, and various reporting tools, ensuring the security and compliance of critical healthcare systems. Responsibilities: Design, build, and maintain secure CI/CD pipelines using GitHub Actions to deliver applications and infrastructure. Embed security controls, tools (SAST, DAST, SCA), and processes throughout the software development lifecycle. Manage and secure cloud infrastructure using Infrastructure as Code (IaC) with Terraform and Terragrunt. Implement and manage security for containerized applications using Docker. Collaborate with development teams (Java, Python, Django) to identify and remediate security vulnerabilities in code and dependencies. Automate security monitoring, logging, and incident response procedures within the AWS cloud environment. Ensure systems and applications meet federal compliance standards (e.g., FISMA, NIST) and CMS-specific security requirements. Support the security of data platforms and services, including Databricks and Redshift. Work with cross-functional teams to foster a culture of security awareness and best practices. Requirements All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation. Bachelor's degree in Computer Science, Engineering, or a related technical field; OR In lieu of a degree, 10 additional years of relevant professional experience AND 8 years of specialized experience may be substituted. 8+ years of DevOps Engineer experience. Proven experience in a DevSecOps, DevOps, or Security Engineering role. Strong hands-on experience with AWS services and cloud security principles. Proficiency with Infrastructure as Code (IaC) tools, specifically Terraform and Terragrunt. Demonstrated experience building and managing CI/CD pipelines, preferably with GitHub Actions. Solid understanding of containerization technologies, including Docker security. Proficiency in at least one scripting language, such as Python or Bash. Desired Qualifications: Prior experience supporting CMS or other federal government agencies. Familiarity with federal compliance frameworks like FISMA and NIST. Experience with build tools such as Maven. Knowledge of data platforms and warehousing solutions like Databricks and Redshift. Experience securing web applications built with frameworks like Django. Familiarity with tools in our stack, including Chompy. Relevant industry certifications (e.g., AWS Certified Security - Specialty, CISSP, GSEC) Experience Administering/Sizing Clusters, such as Redshift/DataBricks/Hadoop. Experience configuring and maintaining DevSecOps tools, infrastructure automation, and security scanning solutions (e.g., Nessus, BurpSuite, OWASP, etc.). Expertise in security best practices with an emphasis on AWS: IAM policies/Roles, security groups and network security. Working Environment: eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by your manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Benefits: eSimplicity offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement benefits, paid time off, paid holidays, life and disability insurance, and additional wellness and employee support programs. Eligibility may vary based on employment status and applicable plan terms. Reasonable Accommodation: eSimplicity is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process. Applicants who need assistance or an accommodation should contact Human Resources. Equal Employment Opportunity: eSimplicity is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other legally protected status.

Description: Job Title: Consumer Lending Manager Department: Consumer Lending Reports to: Vice President of Consumer Lending Hours per Week: 40 hrs./week Salary Exempt Company Summary Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living but joining a PLACE where you can REACH your goals. Position Summary The Consumer Lending Manager is responsible for overseeing both the Consumer Loan Officer team, the Consumer Lending Operation Specialists, and the Loan Support Clerk, ensuring strong operational performance, underwriting consistency, member experience, and overall operational effectiveness. This role combines day-to-day leadership of lending and loan support staff with strategic oversight responsibilities focused on evaluating lending performance, identifying trends and opportunities, recommending operational improvements, and supporting initiatives designed to achieve organizational production, service, and portfolio growth goals while maintaining sound lending practices, operational consistency, and appropriate risk management. The Consumer Lending Manager works closely with the VP of Consumer Lending, Consumer Lending Processing Manager, Consumer Lending Systems Analyst, and other departments to support operational efficiency, process improvements, strategic initiatives, and organizational growth. This role balances production leadership, member service, operational collaboration, risk management, and employee development while ensuring compliance with all regulatory requirements. Essential Functions & Primary Responsibilities Oversee the Loan Officers, Consumer Lending Operations Specialists, and Loan Support Clerk, ensuring strong member experience, service consistency, operational effectiveness, underwriting quality, credit risk management and overall lending operational effectiveness. Provide leadership, direction, coaching, and performance management to lending and loan support staff while fostering a culture of accountability, collaboration, continuous improvement, and professional development. Support organizational consumer lending growth objectives through strategic leadership, operational analysis, production monitoring, and data-driven recommendations. Analyze lending production trends, pull-through ratios, application sources, operational performance, and portfolio growth opportunities to identify areas requiring improvement or strategic focus. Provide recommendations to senior leadership regarding operational changes, workflow improvements, staffing needs, product enhancements, promotional opportunities, service strategies, and process efficiencies to support organizational lending goals. Monitor loan application conversion metrics, funded loan ratios, turnaround times, productivity, and member experience trends to identify opportunities for improvement. Coach and develop team on underwriting consistency, operational effectiveness, product knowledge, member experience expectations, and lending best practices. Partner with internal departments to support lending knowledge, workflow alignment, operational consistency, and member experience throughout the lending process. Identify development opportunities and assist in preparing team members for increased responsibilities and future leadership opportunities. Assist with escalated lending decisions, exception requests, member concerns, and complex lending situations while balancing member experience, organizational policy, and risk management. Ensure lending decisions, exception handling, and operational processes are consistently documented and aligned with organizational policies, procedures, and risk tolerance. Partner closely with the Consumer Loan Processing Manager to ensure seamless workflow coordination, efficient handoffs, funding timeliness, and operational consistency throughout the loan lifecycle. Collaborate with Retail Delivery, Digital, Processing, Indirect Lending, Marketing, and other departments to improve workflows, reduce member friction, and enhance the overall lending experience. Participate in cross-functional projects and process improvement initiatives supporting consumer lending efficiency, scalability, and member service. Partner with the Consumer Lending Systems Analyst to identify operational inefficiencies, support workflow enhancements, participate in user acceptance testing, and assist with implementation and adoption of lending technology initiatives. Provide operational input and feedback regarding loan origination systems, workflow tools, automation opportunities, and process improvements. Monitor and manage departmental performance metrics including funded loan volume, application conversion, approval ratios, turnaround times, productivity, service standards, member experience, and portfolio trends. Utilize production reporting and operational analytics to identify performance gaps, process inefficiencies, and opportunities for growth, operational improvement, and enhanced member experience. Utilize reporting and analytics to identify trends, improve operational performance, and support strategic decision-making. Analyze lending performance, portfolio trends, operational data, and member experience feedback to identify opportunities for growth and improvement. Support strategic lending initiatives, promotional campaigns, and market growth efforts in partnership with senior leadership and marketing. Maintain and improve member service by ensuring inquiries, applications, and member issues are handled professionally, consistently, and promptly. Conduct quality reviews and audits to ensure lending accuracy, operational consistency, compliance, and proper documentation. Stay up to date on industry trends, lending laws, operational best practices, and product innovations to recommend improvements and new opportunities. Assist in budgeting, forecasting, and strategic planning for the consumer lending division. Work collaboratively with third-party vendors, partners, and internal stakeholders to support lending operations and organizational initiatives. Oversee the processing and management of title work, loan payoffs, release of liens, and UCC filings. Promote a positive team environment, encouraging collaboration and high-quality service. Ensure employees have the tools, materials, and training necessary for success. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations. Must be bondable. Perform other duties as assigned. Requirements: Education & Qualifications Bachelor's degree in Finance, Business Administration, or related field; or equivalent work experience. 3 to 5 years of previous consumer lending experience with a proven performance record, with leadership or management experience preferred. Strong understanding of consumer lending regulations, underwriting principles, operational workflows, and member service expectations. Experience leading teams in a fast-paced lending environment focused on balancing growth, service, operational efficiency, and risk management. Experience working with loan origination systems, workflow automation, reporting tools, and lending technology platforms preferred. Strong communication, coaching, organizational leadership, and relationship-building skills. Ability to analyze operational data and utilize reporting to drive performance improvements and strategic decision-making. Candidate must have a thorough understanding of the Loan Policy and Guidelines. Candidate must be knowledgeable of Credit Unions product and services and demonstrate the ability to cross-sell and build deeper relationships with our membership. This position requires an understanding of basic computer skills including Microsoft 365 suite applications. Skills and Abilities Strong leadership and management skills with the ability to motivate, coach, and develop high-performing teams. Strong analytical and organizational skills with the ability to evaluate operational performance and make data-driven decisions. Exceptional problem-solving skills with a solution-oriented mindset. Detail-oriented with a strong focus on operational consistency, compliance, and member experience. Ability to handle multiple priorities in a fast-paced environment while meeting deadlines. Strong interpersonal, verbal, and written communication skills. Ability to build collaborative relationships across departments and effectively navigate operational challenges. Presents a positive and professional image to members and team members through effective and courteous verbal and written communications. . click apply for full job details

Sr. Business Solutions Manager, K&B SC Ops & BT Work Mode: Onsite Location: Onsite - Kohler, WI Opportunity The Kohler Co. aspiration of creating gracious experiences for our customers, consumers and associates is increasingly enabled by digital technologies and driven by data and AI. This position will play a key role in accelerating Kohler's growth & profitability by developing a digital strategy and roadmap for KOHLER Manufacturing operations. The roadmap will bring to life business cases for technology driven capabilities enabling innovation and delivering rapid value. A key part of this strategy is driving forward the Next Gen ERP transformation. The business-led transformation will drive people & process married with technical deployment. In pursuit of those goals, we require an IT professional for this unique and highly influential global position. The position will report to the VP - IT, Enterprise Functions, and will partner directly with the Global SVP of Manufacturing Operations, and their staff, as business leader first, who brings digital expertise. A successful candidate will be a passionate leader, strategic thinker, a business advocate, a change agent and able to build credibility and influence at all levels of the organization. The ability to rapidly understand the opportunities at a global level, thinking from a capability and end-to-end perspective, create an aligned and inspiring vision and roadmap and then align organizations to realize that vision is critical to success. This role will drive programs of strategic and critical importance and will bring with it significant need for senior level influence. The incumbent will create and align a market-relevant technology strategy and a dynamic implementation roadmap that is appropriately synchronized with global strategies,and best leverages a hybrid global/local delivery model. Given the focus of this position the candidate requires an in-depth knowledge of IT best practices and technology solutions. Advanced experience in leading IT and being the Business Relationship manager for large, global businesses is required along with demonstrated experience on value delivery, critical thinking, stakeholder management, negotiation & influencing, design thinking, business acumen and domain knowledge. This role requires the ability to facilitate and carry out design thinking workshops to promote diverse thinking, innovation and alignment on strategic initiatives and business priorities that result in actionable plans with defined execution goals. Skills/Requirements Bachelor's degree in Information Technology, Business or related field required. Masters / MBA desirable. 10+ years' related experience. Experience in manufacturing business a plus. Demonstrated track record of partnering with business stakeholders and handling multiple complex transformation projects. Experience with leading and working in large teams. Experience in multiple aspects of technology: analysis, project management, systems development, change management, business process improvement, etc. Excellent written and verbal communication skills for varied audiences on business and technology related subject matter - storytelling and making the complex simple. Strong general management skills. This position will require travel to locations within North America and overseas. CUSTOM.PAY.TRANSPARENCY Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.

Job Description Job Description Description: Medit is a global leader in 3D dental imaging and digital dentistry, with a $2B valuation and customers in over 100 countries. Our industry-leading intraoral scanners and open-platform software are transforming dental workflows worldwide. As we continue to grow across North and Latin America, we are seeking a senior-level RA/QA expert to own and lead our regional compliance strategy. The Opportunity This role covers both medical device hardware and Class II SaMD (software as a medical device) . You will take full ownership of regulatory and quality operations across the U.S., Canada, and LATAM - including FDA Class II 510(k) submissions, ISO 13485 quality systems, and regulatory leadership for both physical devices and software platforms. You'll collaborate directly with our global HQ in Korea and operate with a high degree of autonomy. What You'll Own Regulatory Strategy & Submissions Lead and manage Class II regulatory submissions including FDA 510(k), Health Canada, ANVISA, and LATAM filings for both hardware and software Serve as U.S. and LATAM regulatory liaison with global HQ and local authorities Monitor evolving regulations and proactively adjust strategy across jurisdictions Quality System Ownership Ensure ongoing compliance with ISO 13485, MDSAP, and QSR requirements Own and maintain quality assurance systems, CAPAs, SOPs, and change control Support audits and inspections from FDA, Health Canada, and other regulators Cross-Functional Leadership Work closely with R&D, product, legal, and support teams to ensure regulatory alignment Guide internal teams on regulatory best practices and QA processes Represent Medit in external conversations with regulatory bodies and partners Requirements: What We're Looking For 7-10+ years of experience in Regulatory Affairs and Quality Assurance, ideally with both medical devices and digital health products Demonstrated success leading FDA Class II 510(k) submissions , especially for SaMD Strong knowledge of ISO 13485, MDSAP, QSR, and related standards Experience operating independently in cross-border environments (U.S., Canada, LATAM) Proven ability to make decisions and drive compliance without heavy oversight Excellent project management and documentation skills Bachelor's degree required; advanced degree or RAC certification a plus English fluency required; Spanish or Portuguese is a plus

Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: The AV Technician - Events serves as the primary technical expert responsible for the support, operation, maintenance, and optimization of enterprise audiovisual (AV), unified communications, and event production technologies. This role provides advanced troubleshooting and escalation support for complex AV systems, collaboration platforms, and integrated technology environments while ensuring exceptional service delivery across conference rooms, executive briefing centers, training facilities, production studios, auditoriums, and hybrid meeting spaces. The position plays a critical role in the planning and execution of executive events, live broadcasts, webinars, town halls, and hybrid productions by delivering end-to-end technical support, coordinating with stakeholders and vendors, and ensuring flawless event experiences. The Senior AV Production & Collaboration Engineer partners closely with Engineering, IT, Facilities, Project Management, and business teams to maintain operational excellence, improve system reliability, support technology initiatives, and drive continuous service improvement across the organization. KEY RESPONSIBILITIES: Serve as the primary technical resource and escalation point for complex AV system, collaboration platform, and event production issues. Troubleshoot, diagnose, and resolve AV hardware, software, control system, audio, video, collaboration technology, signal flow, DSP, and AV networking issues. Provide end-to-end event production support for executive presentations, town halls, webinars, training sessions, broadcasts, and in-person, virtual, and hybrid events. Set up, configure, operate, monitor, and de-rig professional audio, video, lighting, streaming, recording, and presentation systems. Operate and support audio consoles, video switchers, PTZ cameras, microphones, presentation systems, streaming platforms, recording equipment, and broadcast technologies. Develop, review, and execute Run of Show (ROS) documentation, technical plans, rehearsals, and event readiness activities. Serve as the technical liaison for presenters, executives, producers, event coordinators, and external vendors before and during events. Monitor production quality throughout events and proactively resolve technical issues to ensure seamless delivery and a positive participant experience. Support live broadcasts, live streams, recordings, and hybrid production workflows while ensuring all event systems are tested and operational prior to event start. Conduct post-event reporting, issue tracking, lessons learned reviews, and continuous improvement activities. Manage production equipment inventory, storage, logistics, shipping, receiving, and quality control processes. Accurately document, update, and resolve service tickets while meeting established service levels and operational standards. Deliver exceptional customer service through effective communication, stakeholder engagement, and proactive support of business requirements. Restore AV systems and event technologies to operational status with minimal disruption to business operations and user experience. Perform preventative maintenance, system health checks, room audits, equipment readiness reviews, and operational assessments across supported AV environments. Maintain conference rooms, executive briefing centers, training rooms, production studios, event spaces, auditoriums, and hybrid meeting environments. Coordinate firmware updates, software upgrades, system maintenance activities, and technology refresh initiatives. Track equipment health, maintenance history, warranty status, asset inventories, and lifecycle management records. Manage manufacturer RMAs, warranty replacements, vendor repairs, and third party service engagements. Support AV equipment installation, commissioning, testing, deployment, room acceptance, and operational turnover activities. Provide technical support digital signage, LED walls, streaming platforms, room control systems, and integrated collaboration technologies. Conduct root cause analysis on recurring incidents and develop corrective action plans to improve service quality and system reliability. Create, maintain, and update technical documentation, operating procedures, support guides, asset records, and knowledge base articles. Partner with Engineering, IT, Facilities, Project Managers, AV integrators, vendors, and business stakeholders to support operational excellence and service delivery. Provide mentoring, technical guidance, and knowledge transfer to junior technicians and support teams. Participate in technology evaluations, proof-of-concept testing, and validation of new AV solutions prior to deployment. Support office expansions, technology upgrades, room refreshes, and special AV projects as required. ESSENTIAL CRITERIA: 5+ years of experience supporting enterprise AV, unified communications, collaboration technologies, or live event production environments. 3+ years of hands-on experience operating and troubleshooting professional audio, video, streaming, broadcast, and presentation systems. Proven experience supporting executive-facing events, including town halls, webinars, broadcasts, large meetings, and hybrid event productions. Experience troubleshooting complex AV systems, including DSPs, control systems, audio/video signal flow, AV-over-IP technologies, conferencing systems, and room control platforms. Experience supporting collaboration technologies such as Microsoft Teams Rooms, Zoom Rooms, Webex, Google Meet, or similar enterprise communication platforms. Experience with AV system installations, commissioning, testing, room acceptance, and operational turnover activities. Demonstrated experience performing root cause analysis, incident resolution, preventive maintenance, and continuous improvement initiatives. Experience managing AV equipment inventories, asset lifecycles, vendor relationships, warranty repairs, and manufacturer RMAs. Experience creating and maintaining technical documentation, knowledge base articles, standard operating procedures, and Run of Show (ROS) documentation. Experience mentoring junior technicians and providing technical leadership in a fast-paced support environment. DESIRABLE CRITERIA: Exceptional customer service and stakeholder management skills. Strong verbal and written communication abilities. Excellent organizational skills with the ability to manage multiple priorities simultaneously. Ability to work flexible schedules, including occasional early mornings, evenings, or weekends to support critical events. Strong attention to detail, problem-solving skills, and commitment to operational excellence. Collaborative mindset with the ability to influence and partner effectively across technical and business teams. Self-motivated, proactive, and capable of working independently in dynamic environments. The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range $90,000-$110,000 USD

Job Description Job Description Company Description TechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers to improve quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications, leveraging Agile development, and Data Analytics. Since we were formed in August of 2016, we have supported multiple impactful and exciting government programs. Job Description TechSur is seeking a Senior DevSecOps Technical Lead to support DOL OCIO/ETA SWARAS application operations, secure software delivery, release/configuration management, CI/CD pipeline management, automated testing, vulnerability remediation, and moderate enhancements across a federal enterprise application ecosystem. This role is the primary technical lead for application sustainment, production stability, Tier 3 escalations, release execution, and secure SDLC implementation. Key Responsibilities Maintain and enhance SWARAS applications supporting WOTC, LARAS, LEARS, SWARPD, and related ETA reporting workflows. Build, monitor, and troubleshoot CI/CD pipelines using Jenkins, GitLab, Maven, Ant, and automated testing tools. Support production application O&M, defect resolution, code/configuration updates, COTS customization, scripts, automation, and release deployments. Support Java 8/11/21, Spring Boot, IBM WebSphere, AWS-hosted environments, Linux/Windows platforms, and application integrations using tools such as SOAP UI and WinSCP. Coordinate with the DBA, ISSO, Help Desk Lead, and Program Manager to resolve Tier 3 incidents, perform root cause analysis, and support P1/P2 production escalations. Integrate secure development practices into the SDLC, including code reviews, static/dynamic analysis, vulnerability testing, and pre-production validation. Support Agile delivery activities in Jira and Confluence, including sprint planning, backlog refinement, release planning, and deployment documentation. Qualifications Required Qualifications 8+ years of federal application support, DevSecOps, software sustainment, or production application support experience. Hands-on experience with Jenkins, GitLab, Maven/Ant, Java, Spring Boot, WebSphere, AWS, Linux/Windows, and automated testing. Experience directly supporting Department of Labor IT projects and applications is REQUIRED. Experience supporting FISMA Moderate applications and secure SDLC practices, including vulnerability remediation and production release controls. Experience supporting ServiceNow ticket workflows and Tier 2/Tier 3 escalation processes in a federal IT environment. U.S. Citizenship and ability to obtain and maintain DOL Public Trust suitability. Prior DOL OCIO, ETA, SWARAS, UIDBMS, OATS, or DOL enterprise application support experience. AWS Developer, AWS SysOps, Security+, Linux+, DevOps, GitLab, Jenkins, or Java certification. Experience with Splunk, SolarWinds, JMeter, Power BI, ServiceNow, and Section 508/WCAG remediation support. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job Description Job Summary The Video and Digital Multimedia Production Manager is responsible for the creation and production of multimedia content, including video, podcast, social media, and digital content. Reporting to the Director of Brand & Content, you will play a pivotal role in bringing our STS enterprise content strategy to life. From producing engaging podcast episodes and short-form video series (Reels/Shorts) to partnering with STS leaders to share organizational updates with members, to capturing events, to orchestrating social syndication and elevating our web presence, your work will directly drive member trust, increase member engagement and storytelling, advance global thought leadership, and amplify our brand reputation. Duties and Responsibilities Video and Digital Multimedia Production Brand journalism: Lead the end-to-end, hands-on production of videos, podcasts, digital, and social media content, including scheduling, copywriting, script writing, directing, capturing, and editing short- and long-form video, podcast episodes, as well as creating engaging digital and social media content and graphics. Collaborate with members: Partner effectively with subject matter experts, members, committees, and senior executives to build internal coalition and consensus. Translate the complex: Turn clinical, technical, and healthcare narratives into clear, emotionally connective, and engaging videos, podcasts, and multiplatform content. Drive the experience: Align and implement our enterprise content calendar, ensuring deliverables are creatively distinct, on time, and on budget. Website Content, Data and Analytics Curate a high-performing website: Author and maintain dynamic content for the STS website, aligning daily updates with enterprise content calendar. Lead SEO expertise: Implement effective SEO best practices to optimize brand sentiment, content findability, and site performance. Drive data-driven decisions: Track, evaluate, and deliver quarterly KPI reviews to the Marketing & Communications team to inform and refine future strategies. Build the library of the future: Help build and tag our next-generation digital asset management system (a key 2027 initiative). Social Media Syndication & Community Building Manage the channels: Oversee our daily presence across LinkedIn, YouTube, and Instagram using our social media management suite. Test, learn and optimize: Lead content syndication by testing, measuring, and refining distribution strategies to maximize audience growth and engagement. Drive the conversation: Moderate online interactions to foster member engagement, real-time risk mitigation, and overall brand reputation management. Education and Experience Bachelor's degree in Communications, Journalism, Public Relations, Digital Marketing, or a related field (or equivalent professional experience). 3-5+ years of professional success in content creation, social media management, multimedia production, or visual journalism. An equivalent combination of education, training, and experience is also considered. Required Skills and Abilities Communication skills: Exceptional writing, editing, and interviewing skills, with proven acumen in healthcare and/or clinical communications. Project management: Proven ability to manage multiple concurrent projects, prioritize workflows, and deliver high-quality work under tight deadlines, while building coalition and consensus across a heavily matrixed, horizontal work team. Agency management: Experience managing external agencies, vendors, and partners through short-term development cycles. Strong hands-on proficiency with Canva and/or Adobe Creative Cloud (Premiere Pro, After Effects, Photoshop). Proficiency with capturing, editing, and packaging professional video, audio, and creative assets (including podcast production). Experience working with social media management software (i.e., Meltwater, Hootsuite, Sprinklr,) website content management systems, and digital performance dashboards (Google Analytics, SEMRush). Working knowledge of enterprise content strategy, SEO best practices, and key content performance indicators. Executive presence and confidence to advise, influence, and collaborate with senior leaders on strategic content decisions. Ability to perform work in alignment with STS core values: Leadership, Quality, Professionalism, Innovation, Collaboration, and Inclusion and Belonging.

Job Description Job Description Overview Hanson, an integrated marketing agency focused on technology-enabled solutions, is seeking a Development Manager to provide technical leadership for complex website and digital projects while helping lead and grow a team of developers. This is a hands-on leadership role, but not primarily a coding role. The Development Manager serves as the technical/build lead on assigned projects, helping teams define the right technical approach, break complex work into actionable plans, establish clear expectations and deliver high-quality work within project commitments. This person will work closely with project managers to drive development progress, identify and resolve technical challenges, and help the team stay accountable to process, timelines and budgets. The Development Manager will also play an important client-facing role, contributing to discovery, solution architecture, estimation and statements of work, serving as a trusted technical advisor throughout project delivery. They will directly manage a small team of developers while providing technical guidance and leadership to additional internal and contract developers based on project needs. The ideal candidate combines strong .NET and web-development expertise with the communication, judgment and leadership skills to make the developers around them more effective. This position reports to our Managing Director of Development. Responsibilities & Expectations Technical & Build Leadership Serve as technical/build lead for complex website and digital projects, taking responsibility for the overall technical approach and development execution. Lead technical planning by breaking down complex work, defining requirements and dependencies, estimating effort, assigning work and establishing clear definitions of done. Direct and support developers throughout delivery, ensuring they understand priorities, expectations and project commitments. Monitor development progress and proactively identify risks, blockers and gaps before they affect project timelines or budgets. Troubleshoot alongside developers when needed, helping teams work through technical challenges and make sound decisions without becoming a bottleneck. Establish appropriate technical quality controls, including code review, testing and release-readiness practices, either directly or by ensuring the right team members are accountable for them. Make architecture and implementation decisions for assigned projects, collaborating with senior technical leaders when appropriate. Maintain enough hands-on technical depth to review solutions, evaluate code and step into development work when necessary, while focusing primarily on making the broader team more effective. Project Delivery & Collaboration Partner closely with Project Managers to deliver development work on time, on budget and within scope. Provide the technical leadership and authority necessary to establish clear expectations with developers and hold them accountable to project commitments. Work with Project Managers to surface risks early, evaluate options and develop practical mitigation strategies. Help determine how development work should be structured, sequenced and staffed based on project needs, team capacity and individual capabilities. Coordinate effectively with project management, design, strategy, account management and other disciplines to ensure technical execution supports the broader project and client objectives. Direct the work of contractors and external development partners when appropriate, setting expectations and ensuring their work meets Hanson standards. Client, Discovery & Pre-Sales Leadership Serve as a senior technical presence with clients, communicating complex technology considerations clearly to both technical and non-technical audiences. Lead or participate in technical discovery, helping teams understand client needs, existing technology environments, constraints and opportunities. Develop and recommend technical approaches and architectures that balance client objectives, user needs, project scope, budget and long-term maintainability. Partner with Account Management, Project Management and agency leadership to scope and estimate development work and contribute technical requirements, assumptions and dependencies to statements of work. Participate in business development conversations and presentations when senior technical expertise is needed. Build credibility and trusted relationships with client technology stakeholders and confidently guide conversations around technical decisions and tradeoffs. Team Leadership & People Management Directly manage a small team of developers, with responsibility for regular 1:1s, coaching, feedback and professional development. Lead quarterly and annual performance-management activities for direct reports and help identify meaningful opportunities for growth. Set clear expectations and goals for direct reports and actively address performance issues and development needs in real time. Participate in recruiting, interviewing, hiring and onboarding development team members. Help foster a development culture built around collaboration, accountability, continuous learning and proactive communication. Partner with development leadership to establish and evolve technical standards, processes and best practices that improve quality, consistency and efficiency. Proactively evaluate and adopt AI tools and workflows that improve development efficiency, quality and team effectiveness. Experience & Qualifications Demonstrated experience providing technical leadership for web development teams, including planning work, directing developers and driving technical delivery. Strong professional experience with .NET technologies and modern web application development. Experience architecting, building and supporting complex websites and web applications. Experience with enterprise content management systems; experience with platforms such as Optimizely and Sitefinity is a strong plus. Broad understanding of modern front-end, back-end, API, integration, data and hosting considerations, with particular strength in back-end/.NET development. Demonstrated people-management or team-leadership experience, including coaching, feedback, accountability and professional development. Ability to lead multiple projects and priorities simultaneously while maintaining visibility into progress, risks and team needs. Agency, consulting or professional-services experience is strongly preferred; candidates from development firms or enterprise organizations with comparable client, delivery and leadership experience will also be considered. Experience directing contractors, external development partners or distributed development teams is a plus. Willingness to travel for client meetings, team collaboration and other business needs as required. We value demonstrated technical leadership, judgment and the ability to make teams successful over a specific number of years of experience or particular degree. What We Offer Hybrid work environment, with a preference for candidates within commuting distance of Toledo, OH Competitive salary Medical, dental and vision coverage Group life insurance Short-term and long-term disability insurance 401(k) + Employer Match Paid holidays, including paid time off between Christmas Eve and New Year's Day Paid birthday day off Flexible spending account (FSA) and Health Reimbursement Arrangement (HRA) Hanson is an equal opportunity employer. We hire qualified professionals without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender, gender identity, age or any other status protected by applicable law. Company Description Hanson is a digital agency that partners with client organizations to design, build and optimize digital experiences that drive measurable business results. Company Description Hanson is a digital agency that partners with client organizations to design, build and optimize digital experiences that drive measurable business results.

Job Description Job Description Shape the future of Search. About BrightEdge BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we're trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance. What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career. About the Role BrightEdge is growing, and we are looking for a sharp, problem-solving Senior Analyst of Revenue Operations who knows "what good looks like" and is eager to help optimize and scale our go-to-market engine. This role is ideal for someone with a background in management consulting, strategy & operations, or business operations who wants to bring their analytical rigor, process-mapping skills, and executive communication to a high-growth SaaS organization. Reporting directly to the Director of Revenue Operations, you will have a front-row seat to revenue strategy, partnering closely with Sales Leadership and C-suite executives. As a core individual contributor, you will evaluate current operational workflows, pinpoint bottlenecks, and drive tangible improvements-with a particular focus on enhancing and redesigning our Salesforce (SFDC) ecosystem, streamlining Deal Desk governance, and establishing scalable sales processes. Over time, this role offers a clear trajectory for career growth and leadership as the RevOps function expands. How You'll Spend Your Time Executive Presentation & Stakeholder Partnership: Partner directly with Sales and Customer Success Leadership and executive stakeholders, translating complex operational data and workflow challenges into clear recommendations and actionable roadmaps. Proactively surface your findings and help drive revenue growth. Bookings & Retention Forecasting: Own bookings, upsell and renewal (CRR) forecasting end to end - rebuilding the underlying models and delivering the forecast as a standing, systematized report on a published cadence that Finance and executive leadership rely on directly. Process Discovery & Optimization: Apply a structured, consulting-style approach to audit current-state sales workflows, identify inefficiencies, and design future-state operational frameworks that improve sales velocity and consistency. Salesforce Enhancement & Redesign: Partner closely with our Salesforce administrator to drive improvements to our Service Cloud environment - defining and prioritizing changes to data architecture, automated workflows, and the reports and dashboards leadership depends on, then carrying them through to delivery and adoption. Deal Desk Workflows & Governance: Support and optimize day-to-day Deal Desk operations in tandem with the Deal Desk Manager, refining approval matrices, standardizing discount guidelines, and accelerating the quote-to-close cycle. End-to-End Project Management: Own operational projects from scoping and stakeholder alignment through implementation, documentation, and change management enablement. Month End Close: Owns the operational reporting process and documents and works with finance and compensation teams to execute month end accurately and on time. We're Excited About You If You Have 2+ years of experience in management consulting, strategy & operations, or business/revenue/sales operations, with a demonstrated track record of analyzing business processes and delivering measurable improvements. Proven ability to break down complex business problems, map operational workflows, and design pragmatic, scalable solutions. Exceptional written, verbal, and visual presentation skills; comfortable presenting findings, frameworks, and recommendations to senior leaders. Strong quantitative analysis skills across Excel/Google Sheets, Salesforce reports and dashboards, AI tools, and/or modern BI platforms - including the ability to build and maintain working forecast models for renewals, upsell and bookings. Strong Salesforce Acumen: Practical experience or strong foundational knowledge of Salesforce administration, objects, fields, and automation. Salesforce certifications or experience with SFDC redesigns are a strong plus. Project Management Rigor: Strong organizational habits with the ability to manage multiple workstreams, drive cross-functional alignment, and see initiatives through to completion. Industry Background: Prior experience in or exposure to SaaS/technology is a plus but not required for candidates with strong consulting fundamentals. Bachelor's degree is required in Business, Finance, Economics, Engineering, Information Systems, or any related field. Ability to work on-site at least 4 days a week in our Chicago, IL office. Benefits! Motivating, high-impact work that builds your career Medical, dental, and vision insurance with multiple package options 15-23 days PTO depending on tenure plus 10 paid holidays Pet insurance to keep your fur family happy and healthy Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs No or low cost therapy and professional coaching sessions through Spring Health 4-6 weeks fully paid parental leave Quarterly office outings: Baseball games, boats, and more! Actual compensation will depend on your skills, experience, and other job-related factors. How we work BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. If you're excited about this role but don't meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we're committed to building a team where everyone feels they belong and can do their best work.

Organizational Change Management (OCM) Analyst IT Houston, TX 77074 (Hybrid - 4days a week Onsite 1day Remote) 6+ Months Contract (Potential Long Term) Pay Range: $40-45/hr on W2 + Medical Benefits Interview: 2 or 3 interviews Job Summary: Clients IT Department is seeking an experienced Organizational Change Management (OCM) Analyst to support strategic and tactical change initiatives across the IT organization. The OCM Analyst will develop and execute change management strategies that help employees and stakeholders successfully adopt new technologies, processes, tools, and ways of working. This position will support major IT initiatives, agility transformation, operational improvements, and continuous improvement programs within a complex, matrixed organization. The successful candidate must be comfortable working independently, managing multiple initiatives, and engaging stakeholders at all organizational levels. The role requires hands-on experience across the complete change management lifecycle, including stakeholder analysis, leadership alignment, change impact assessment, communications, training, readiness, adoption, and change measurement. Key Responsibilities: Develop and execute end-to-end organizational change management strategies and plans for IT projects and operational initiatives. Conduct stakeholder assessments and identify impacted business groups, leaders, employees, and project teams. Build stakeholder engagement plans and establish leadership alignment around project objectives and expected outcomes. Perform change impact assessments to identify changes to roles, processes, systems, behaviors, and ways of working. Develop and execute communication and engagement plans for different stakeholder groups. Create professional change communications, presentations, leadership updates, FAQs, newsletters, talking points, and other supporting materials. Conduct training needs assessments and support the design, development, coordination, and delivery of training materials. Evaluate organizational readiness and identify adoption risks, resistance points, and mitigation actions. Define and track change management success measures, including awareness, readiness, participation, adoption, and effectiveness. Partner with project managers, business leaders, technology teams, communications teams, training teams, and other stakeholders. Manage OCM activities across multiple projects while maintaining schedules, deliverables, risks, dependencies, and status reporting. Apply change management and Agile principles to support evolving project priorities and effectively manage scope. Promote a culture of agility, adaptability, continuous learning, and employee empowerment. Perform all work with a high degree of quality, accuracy, efficiency, and professionalism. Education: Bachelors degree in Organizational Development, Information Technology, Business Management, Communications, Human Resources, or a related field. Experience: Up to eight years of relevant organizational change management experience, including at least two to three years supporting IT initiatives. Experience supporting or leading large-scale technology adoption and organizational change across multiple teams or departments. Experience working in large, complex, and matrixed organizations. Demonstrated experience across the full change management lifecycle, including: o Stakeholder analysis o Leadership alignment o Change impact assessment o Communication and engagement planning o Training needs assessment and development o Organizational readiness o Resistance and risk management o Adoption measurement and sustainment Strong knowledge of established change management methodologies, principles, and tools. Excellent written, verbal, presentation, facilitation, and interpersonal communication skills. Ability to influence and engage stakeholders at all levels, including senior leadership. Strong project management, organizational, analytical, and problem-solving skills. Ability to independently manage individual assignments and a portfolio of change initiatives. Strong proficiency in Microsoft PowerPoint, Excel, and Word. Ability to develop professional presentations, written communications, spreadsheets, reports, and project documentation. Ability to assess change-related risks and develop appropriate mitigation strategies. Ability to work effectively in Agile and rapidly changing environments. Preferred Qualifications: Masters degree in a relevant field. Change management certification, such as Prosci. Experience with ADKAR or another recognized change management framework. Training development experience using ADDIE, SAM, or similar methodologies. PMP, Agile, Scrum, or related project management certification. Previous experience supporting change initiatives within a utility, energy, or regulated industry. Experience with enterprise technology implementations, digital transformation, or IT operating-model changes. If you possess these qualifications and are excited about the prospect of contributing to dynamic team, we encourage you to apply.

Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking a Senior Records Information Management Specialist for a project that supports a large-scale outreach and engagement effort, delivering strategic communications, content and creative services, digital strategy, and audience engagement across public-facing websites, applications, and social media platforms. The work is paired with the IT, cybersecurity, and data operations needed to keep that digital presence secure, reliable, and available around the clock. The program's mission is to ensure the intended audience receives timely, accurate, and accessible information about the programs, services, and policies that affect them - with content and platforms built to scale, adapt to changing needs, and hold up to federal compliance and security standards. The Senior Records Information Management Specialist will lead the design, governance, and day-to-day administration of the program's records management function, ensuring that electronic records generated across public-facing websites, applications, and social media platforms are properly captured, controlled, archived, and preserved in accordance with federal recordkeeping law and DoD policy. This role serves as the primary bridge between the content operation and the Government Records Manager, translating recordkeeping requirements into practical, user-centric processes that content and digital teams can execute consistently. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal's mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: The salary range for this role is $92,000 - $95,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Administer the organization's records management program, ensuring records of business and mission activity are properly identified, scheduled, captured, and preserved in compliance with federal recordkeeping law and DoD records management policy. Develop, implement, and annually update records management SOPs and guidance, keeping pace with evolving Federal, DoD, and program-specific policy. Develop and maintain a records management plan governing the transfer, accessioning, and eventual disposition of permanent electronic records to the appropriate federal archival authority, and lead execution of related transfer activities. Conduct periodic compliance reviews and risk assessments of the records program, documenting gaps and recommending corrective actions to leadership. Partner with the Government Records Manager and content stakeholders to design intuitive, user-centric records management systems and workflows; conduct user research to identify pain points and streamline compliance. Direct archiving and digital preservation activities, including secure storage, metadata tagging and indexing, and backup/disaster-recovery practices that ensure long-term accountability, availability, and integrity of records. Ensure archived and published content remains tamper-proof, verifiable, and retained per applicable records schedules, conducting regular audits of archiving, access-control, and publishing workflows. Establish and enforce access-control, permissions, and audit-trail practices across content systems to maintain a defensible chain of custody. Ensure records considerations are reflected in broader digital strategy planning, content governance, and reporting. Deliver required records-related compliance and status reporting on established schedules, and brief findings and recommendations to Government stakeholders. Provide subject-matter guidance and training to content and digital teams on records identification, tagging, and retention responsibilities. Other relevant duties as qualified/trained to perform Qualifications: This position requires an active Secret Clearance. BA/BS in Information Science, Library/Archival Studies, Records Management, or a related field. Minimum 10 years of experience in records information management, including electronic records management within a federal or DoD environment. Demonstrated working knowledge of federal records management law, DoD recordkeeping policy, and archival transfer/accessioning processes. Experience developing and maintaining records management SOPs, retention schedules, and compliance reporting. Experience working within a content management system (CMS) environment and coordinating with cross-functional content/digital teams. Strong written communication skills, with experience producing compliance and governance reporting for government stakeholders. Nice to Have Skills and Experience: Certified Records Manager (CRM) or Information Governance Professional (IGP) certification. Familiarity with cloud-hosted content environments and associated backup and disaster-recovery controls. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.

Global Partners LP seeks a Commercial Technology Product Manager to lead digital products that optimize fuel distribution and commercial energy operations. Partnering with IT, project management, and business stakeholders, you will own the product roadmap, define requirements, and deliver data-driven, customer-focused solutions across gas, oil, and electric portfolios. Responsibilities include gathering and prioritizing requirements, managing agile backlogs, coordinating vendors, ensuring system reliability and safety compliance, and using analytics to enhance pricing, logistics, and margin performance in a collaborative, innovation-focused culture. Responsibilities Lead end-to-end lifecycle of commercial technology products for fuel and energy operations Develop and maintain product roadmap aligned to business strategy and safety standards Gather, document, and prioritize business and technical requirements Manage agile backlogs, user stories, and sprint planning with IT teams Collaborate with logistics, trading, and pricing teams to optimize distribution and margins Coordinate with vendors and internal teams on system design, testing, and deployment Use analytics to measure product performance and drive continuous improvements Ensure system reliability, data quality, and compliance with safety and regulatory standards Communicate product vision, status, and benefits to senior stakeholders Support change management, training, and user adoption across the organization Required Skills Product roadmap development Requirements gathering and documentation Agile/Scrum product ownership Stakeholder management Data analytics and reporting Energy or fuels logistics domain knowledge ERP/CRM and trading systems integration Vendor and Saa S management SQL or BI tools (e.g., Power BI, Tableau) API and system integration concepts

Global Partners LP, a leading Northeastern energy distributor, seeks a Commercial Technology Manager in our Information Technology & Digital Solutions group. In this Oil & Gas role, you will own digital solutions that support fuel logistics, pricing, and commercial operations. Partner with business leaders to define roadmaps, lead implementation of ERP and logistics platforms, integrate advanced planning tools, and drive analytics for real-time decision making. Manage vendors, oversee cybersecurity and data quality for commercial systems, and mentor a small technical team in a culture of safety, integrity, and innovation. Responsibilities Own the technology roadmap for commercial, pricing, and logistics systems supporting fuel distribution Lead implementation, enhancement, and integration of ERP, TMS, and planning tools Collaborate with commercial, logistics, and finance stakeholders to translate business needs into technical solutions Oversee data quality, reporting, and analytics for real-time operational and commercial insights Manage vendors, contracts, SLAs, and system performance for key platforms Ensure cybersecurity, compliance, and reliability of commercial applications Lead and mentor a small technical team and coordinate cross functional project resources Drive continuous improvement, innovation, and best practices in digital solutions Support incident resolution and change management for production systems Report on KPIs, project status, and technology risks to senior leadership Required Skills Enterprise systems management (ERP/TMS in energy or commodities) IT project management and delivery Systems integration and APIs Data analytics and business intelligence (Power BI/Tableau) SQL and relational databases Cloud platforms (AWS, Azure, or GCP) Cybersecurity and access control for commercial systems Vendor and contract management Knowledge of Oil & Gas commercial and logistics processes Business analysis and requirements gathering

Pipp Mobile Storage Systems Inc is seeking a Senior Project Manager to lead complex software initiatives that drive digital transformation for our clients. In this role, you will own project delivery from scoping through deployment, coordinating cross-functional teams across product, engineering, and operations. You will manage budgets, schedules, risks, and stakeholder communication while ensuring alignment with strategic objectives. Our progressive, inclusive culture supports work-life balance, mentorship, and continuous learning, offering opportunities to work with cutting-edge technologies and grow your career in a highly collaborative environment. Responsibilities Lead end-to-end delivery of complex IT software projects from initiation through deployment Develop and manage project plans, scope, timelines, budgets, and resource allocation Coordinate cross-functional teams including product, engineering, QA, and stakeholders Implement and oversee project management best practices, tools, and methodologies (Agile/Hybrid) Identify, assess, and mitigate project risks and issues; drive resolution and escalation as needed Communicate status, milestones, and dependencies to executives and stakeholders Ensure projects align with business objectives and deliver measurable value Drive process improvement and continuous optimization of delivery practices Mentor junior project managers and contribute to team capability building Collaborate with clients and internal teams to gather requirements and manage expectations Required Skills Project management Agile methodologies Scrum Risk management Budgeting and cost control Stakeholder management Resource planning Requirements management Project scheduling (Gantt/roadmapping) Project management tools (Jira, Azure Dev Ops, MS Project)

Job Title: Senior ServiceNow Project Manager Location: Tallahassee, FL Onsite 5 Days/Week Duration: 10+ Months Rate: Market/Hour CTC Interview: Face-to-Face Required Job Summary: Seeking a Senior ServiceNow Project Manager with 7+ years of IT Project Management and 5+ years of ServiceNow Project Management experience. Strong expertise in ServiceNow implementation/expansion, enterprise project delivery, Agile/Hybrid methodologies, risk & issue management, executive reporting, vendor management, testing, and go-live readiness. PMP/Agile/Scrum and ServiceNow certifications preferred. Public sector experience is a plus. Key Skills: ServiceNow Implementation & Platform Expansion Enterprise IT Project Management Agile / Hybrid / Scrum Project Planning & Milestone Management Risk, Issue & Dependency Management Executive Reporting & Governance Vendor Management Testing, Training & Go-Live Digital Transformation & Change Management PMP / ServiceNow Certification preferred If you want, I can also make it even shorter (5 6 lines) for a Dice/LinkedIn posting.

Job Description Job Description ArcSource Group, Inc. is an award-winning, woman-owned small business providing program and project management, business optimization, training development and delivery, digital accessibility, administrative, and information technology support services to federal civilian and defense customers for more than 20 years. ArcSource combines agile project management expertise and technical skills with innovative, effective solutions to help our customers achieve mission objectives. ArcSource's commitment to delivering high-quality services is demonstrated through its appraised processes and ISO certifications for quality and IT management. We are seeking a Senior IT Operations Analyst to join our team of qualified, diverse individuals. We are looking for a candidate who can provide technical and strategic support to the PMO on the Department of Defense (DoD) Procurement Integrated Enterprise Environment (PIEE). Position Location: Fully Remote/Telework Environment Clearance Level Required: Active Secret Clearance Key Responsibilities/Requirements: Coordinate, manage, and lead enterprise-level IT projects and initiatives supporting customer-facing systems and solutions. Maintain situational awareness of critical IT systems, operational status, customer-impacting issues, upcoming capabilities and deployments, and high-priority project activities. Coordinate emergency incident response activities, including technical coordination, stakeholder communications, leadership updates, escalation activities, and root cause analysis. Analyze and support the resolution of operational issues affecting business-critical systems and applications. Coordinate with help desk personnel, technical teams, government stakeholders, and customers to address complex IT operational issues. Support cloud platform technologies and associated operational activities. Support the Software Development Life Cycle (SDLC) for custom software development and application delivery. Support backup, disaster recovery, and system recovery activities. Apply ITIL processes and supporting tools, such as ServiceNow, JIRA, and Confluence, to IT operations and project activities. Apply working knowledge of network infrastructure, the OSI model, APIs, PKI technologies, SFTP, and related technologies to support troubleshooting and operational coordination. Develop and support scalable and efficient solutions to complex business problems and workflows. Develop, interpret, and maintain policies, procedures, and standards supporting Federal and DoW programs. Communicate effectively with technical teams, customers, stakeholders, and leadership across remote communication platforms in a fast-paced environment. Prioritize competing incidents, operational requirements, and project activities based on severity, customer impact, and mission need. Education and Experience: 5-7 years of experience implementing, coordinating, or supporting IT projects and initiatives involving customer-facing solutions. 5-7 years of experience working with cloud platform technologies; AWS experience preferred. 2-3 years of experience supporting the Software Development Life Cycle (SDLC) for custom software development and application delivery to customers. Experience with ITIL processes and supporting tools such as ServiceNow, JIRA, and Confluence. Working knowledge of the OSI model, network infrastructure, APIs, PKI technologies, emergency incident response, SFTP, and disaster recovery methodologies. Demonstrated experience independently coordinating, managing, and leading enterprise-level IT projects and initiatives. Demonstrated technical ability to develop or support scalable and efficient solutions for complex business problems and workflows. Strong analytical and problem-solving skills supporting business-critical systems and operational issues. Excellent written, verbal, and interpersonal communication skills. Experience developing, interpreting, or maintaining policies, procedures, and standards supporting Federal and Department of War programs. Demonstrated ability to collaborate effectively using remote communication platforms such as Microsoft Teams, Zoom, and email in a fast-paced environment. Preferred Skills and Experience: Bachelor of Science degree in Computer Science, Information Technology, or a related field; equivalent relevant experience may be considered. 5-7 years of related experience supporting software development using Agile methodologies and/or infrastructure design and management. 3-5 years of experience managing cloud platform backup and disaster recovery technologies and methodologies. 3+ years of experience supporting end-user customer service desk or help desk operations. Knowledge of SQL query execution and data manipulation used to develop custom reports. Relevant professional certification such as Security+, Cloud+, Project+, Project Management Professional (PMP), or comparable credential. Experience with the Procurement Integrated Enterprise Environment (PIEE) or other Defense Logistics Agency (DLA) applications. Employee Benefits: Medical, Dental, & Vision Benefits Employer-paid long-Term & Short-Term Disability, Life Insurance 401k Plan with generous company matching 15 days PTO and 11 Federal Holidays for full-time employees working on Federal Contracts Employee Assistance Program Salary dependent on skills and experience Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Problem-Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention. Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data. Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands and fingers, handle, or feel and reach with hands and arms. If you need to request an accommodation if you are unable or limited in your ability to use or access , please email and provide your name and contact information. Applicants selected will be subject to a government security investigation and must be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to, criminal history, employment and education verification, and drug testing. We are an equal opportunity employer and make employment decisions based on qualifications, merit, and business need. We participate in the E-Verify Employment Verification Program.

Job Description Job Description Description: ServiceNow Architect Overview Hana Technologies and Systems (HTS) is seeking an experienced ServiceNow Architect to lead the design and delivery of ServiceNow solutions for federal customers. This strategic role partners with leadership and business stakeholders to develop technology roadmaps, architect scalable platform solutions, and guide complex implementations across multiple ServiceNow modules. The ideal candidate is a trusted technical advisor with ServiceNow expertise, strong consulting skills, and the ability to translate business objectives into innovative, secure, and scalable solutions. Candidates must reside in Honolulu. About Us Hana Technologies and Systems, (HTS) is a proud member of The Hana Group, is a trusted professional services firm known for delivering exceptional support across the Department of Defense, Homeland Security, and the commercial sector nationwide. With a dynamic network of operations spanning multiple states and a growing team of professionals, we provide critical services in security, base operations, logistics, administration, business consulting, engineering, IT, and facilities support. As part of The Hana Group-a mission-driven, non-profit Native Hawaiian Organization (NHO)-HTS shares a greater purpose: to uplift and empower Native Hawaiian communities through education, cultural preservation, and economic opportunity. For over two decades, our five for-profit companies have been the engine behind this mission, combining business excellence with deep community commitment. At Hana, we live by our values. We treat our team like 'Ohana (family), lead with integrity (Pono), and take pride in creating opportunities that make a meaningful impact. Join us-and be a part of something great! Key Responsibilities Partner with key leadership, business stakeholders, and technical teams to understand business objectives and translate them into ServiceNow platform strategies. Lead discovery workshops, requirements gathering sessions, and solution design activities with customer leadership. Design enterprise-wide ServiceNow architectures spanning multiple modules, integrations, and business units. Develop technology roadmaps that align ServiceNow capabilities with organizational goals and long-term digital transformation initiatives. Establish platform governance, security standards, development best practices, and operational procedures. Oversee technical solution design throughout the implementation lifecycle, ensuring scalability, maintainability, and performance. Provide architectural guidance for integrations using APIs, web services, and enterprise integration patterns. Mentor developers, administrators, and implementation teams while promoting technical excellence and consistent delivery standards. Collaborate with project managers and customer stakeholders to manage technical risks, dependencies, and implementation priorities. Stay current on ServiceNow platform capabilities and recommend enhancements that improve business outcomes. Join our innovative team and contribute to transformative digital solutions. We foster a collaborative culture that values growth, continuous learning, and excellence, offering opportunities to advance your career in a supportive environment. We Support Your Success We believe in providing our employees with everything they need to succeed, including: Comprehensive benefits options -medical, dental, vision, life, short and long term disability, supplemental life, Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Employee Assistance Programs, Group Accident, 401(k) retirement plan,11 Paid Holidays, Generous Paid Time Off + more! Join our innovative team and contribute to transforming IT service management for our clients. We offer a collaborative work environment, opportunities for professional growth, and a commitment to continuous learning and development. Requirements: Education & Experience Bachelor's degree in Computer Science, IT, or related field , applicable experience may be substituted for education 5+ years ServiceNow implementation/consulting experience, with 2+ years in architect or senior technical role Demonstrated expertise across 3+ ServiceNow modules Strong knowledge of enterprise architecture frameworks and IT governance Advanced proficiency in JavaScript, APIs, and system integration patterns Experience leading cross-functional teams and managing stakeholder expectations Customer Service oriented and team collaborator. Required Certifications/ Clearances Must have current or have the ability to obtain required Security Clearance and base access ServiceNow Certified System Administrator (CSA) - multiple modules ServiceNow Certified Implementation Specialist (CIS) ServiceNow Certified Application Developer (CAD) strongly preferred Additional certifications in specialized modules (ITOM, ITAM, Workflow, etc.) HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status or any other characteristics protected by law.