National Center for Urban Solutions
Columbus, Ohio
Job Description Job Description Description: The Fiber Optics Instructor is responsible for delivering hands-on and classroom-based training utilizing the Light Brigade Fiber Optics 1-2-3 curriculum. This position prepares students for careers in telecommunications, broadband infrastructure, data centers, and network construction by teaching fiber optic installation, fusion splicing, testing, troubleshooting, and industry safety practices. The instructor will create an engaging learning environment that supports student success and workforce readiness. Preferred Credentials Light Brigade Fiber Optics 1-2-3 Certification (preferred) BICSI Installer 1 (INST1) Certification (preferred) OSHA 10 Certification or equivalent safety training Additional industry certifications are a plus Essential Duties and Responsibilities Deliver classroom and hands-on instruction in fiber optic theory and practical applications, including installation, termination, fusion splicing, testing, and troubleshooting. Facilitate laboratory training using industry-standard tools and equipment, including fusion splicers, OTDRs, power meters, and other testing devices. Prepare students to earn Light Brigade certifications and other industry-recognized credentials. Demonstrate and enforce proper safety procedures and maintain compliance with all lab safety standards. Develop, maintain, and deliver lesson plans, assignments, assessments, and skills evaluations through the Canvas Learning Management System. Evaluate student performance, monitor progress, and provide coaching and feedback to support successful completion and employment outcomes. Maintain accurate attendance, grading, and student performance records. Collaborate with program staff, career coaches, and employer partners to align training with workforce needs. Assist with curriculum improvements and support continuous program enhancement. Foster a positive, professional, and inclusive learning environment. Requirements: Associate degree in Telecommunications, Information Technology, Engineering Technology, Construction Technology, or a related field preferred. Minimum of 1-3 years of documented industry experience in fiber optics, telecommunications, broadband, network infrastructure, or a related field. Experience with fiber optic installation, fusion splicing, testing, and troubleshooting. Prior teaching, training, mentoring, or workforce development experience preferred. Strong communication, presentation, and classroom management skills. Proficiency with Microsoft Office and learning management systems such as Canvas. Ability to lift and transport training equipment and work in both classroom and laboratory Additional Essential Duties and Responsibilities Support student recruitment efforts by participating in outreach events, information sessions, career fairs, enrollment workshops, and community partner engagements. Serve as a program ambassador by promoting careers in fiber optics, broadband, telecommunications, and related industries. Collaborate with enrollment specialists and career coaches to support student enrollment, retention, and completion goals. Maintain flexibility to deliver instruction during daytime, evening, and occasional weekend schedules based on program and student needs. Additional Qualifications Ability to adapt instruction and scheduling to meet the needs of diverse student populations, including working adults and nontraditional learners. Willingness to work a flexible schedule, including evenings and occasional weekends, to support program delivery and student success. Strong interpersonal skills with the ability to engage prospective students, community partners, and employer stakeholders.
09/30/2026
Full time
Job Description Job Description Description: The Fiber Optics Instructor is responsible for delivering hands-on and classroom-based training utilizing the Light Brigade Fiber Optics 1-2-3 curriculum. This position prepares students for careers in telecommunications, broadband infrastructure, data centers, and network construction by teaching fiber optic installation, fusion splicing, testing, troubleshooting, and industry safety practices. The instructor will create an engaging learning environment that supports student success and workforce readiness. Preferred Credentials Light Brigade Fiber Optics 1-2-3 Certification (preferred) BICSI Installer 1 (INST1) Certification (preferred) OSHA 10 Certification or equivalent safety training Additional industry certifications are a plus Essential Duties and Responsibilities Deliver classroom and hands-on instruction in fiber optic theory and practical applications, including installation, termination, fusion splicing, testing, and troubleshooting. Facilitate laboratory training using industry-standard tools and equipment, including fusion splicers, OTDRs, power meters, and other testing devices. Prepare students to earn Light Brigade certifications and other industry-recognized credentials. Demonstrate and enforce proper safety procedures and maintain compliance with all lab safety standards. Develop, maintain, and deliver lesson plans, assignments, assessments, and skills evaluations through the Canvas Learning Management System. Evaluate student performance, monitor progress, and provide coaching and feedback to support successful completion and employment outcomes. Maintain accurate attendance, grading, and student performance records. Collaborate with program staff, career coaches, and employer partners to align training with workforce needs. Assist with curriculum improvements and support continuous program enhancement. Foster a positive, professional, and inclusive learning environment. Requirements: Associate degree in Telecommunications, Information Technology, Engineering Technology, Construction Technology, or a related field preferred. Minimum of 1-3 years of documented industry experience in fiber optics, telecommunications, broadband, network infrastructure, or a related field. Experience with fiber optic installation, fusion splicing, testing, and troubleshooting. Prior teaching, training, mentoring, or workforce development experience preferred. Strong communication, presentation, and classroom management skills. Proficiency with Microsoft Office and learning management systems such as Canvas. Ability to lift and transport training equipment and work in both classroom and laboratory Additional Essential Duties and Responsibilities Support student recruitment efforts by participating in outreach events, information sessions, career fairs, enrollment workshops, and community partner engagements. Serve as a program ambassador by promoting careers in fiber optics, broadband, telecommunications, and related industries. Collaborate with enrollment specialists and career coaches to support student enrollment, retention, and completion goals. Maintain flexibility to deliver instruction during daytime, evening, and occasional weekend schedules based on program and student needs. Additional Qualifications Ability to adapt instruction and scheduling to meet the needs of diverse student populations, including working adults and nontraditional learners. Willingness to work a flexible schedule, including evenings and occasional weekends, to support program delivery and student success. Strong interpersonal skills with the ability to engage prospective students, community partners, and employer stakeholders.
Job Description Job Description Build systems people can depend on A dependable network gives people the confidence to get on with their work. At Modern IT, you will turn client needs into carefully implemented infrastructure-from network equipment and wireless coverage to internet connectivity, cameras, and physical access systems. You will develop designs for an architect's approval, then own implementation, testing, and handoff. You will work with clients, colleagues, providers, and subcontractors to deliver environments that perform reliably and are straightforward to support. Role details Home base: La Verne, California, with client-site work throughout Southern California with a few non-frequent visits to other states. Overnight travel is currently expected approximately once every one to three months and may increase as project demand grows. Reports to: Director of Professional Services. Employment: Full-time. Generally 8 a.m.-5 p.m., with scheduling around after-hours cutovers. On-call is currently no more than one weekend per month. About Modern IT Modern IT helps people and businesses move forward with confidence. We partner with business leaders and internal IT teams to simplify technology, strengthen security, and connect IT decisions to business priorities. Our focused Microsoft approach brings tools and processes together so teams can work with greater clarity. What you will own Network infrastructure : Develop designs for architect approval and implement the approved solution. Own configuration, rack organization, power, patching, labeling, testing, and documentation. Escalate material design changes for approval. Wireless: Assess client needs and site conditions, develop designs, and validate coverage, capacity, roaming, security, and performance against how people use the space. ISP delivery: Implement standardized installations, upgrades, and migrations handed over by the vCIO, who develops the plan with telecom brokers. Coordinate provider readiness, site dependencies, cutover, validation, and handoff. Keep delivery records accurate to support the commercial process. Cameras and connected security: Develop and implement architect-approved UniFi Protect, UniFi Access, environmental sensor, and related IoT solutions. Validate agreed coverage, recording, permissions, connectivity, supported integrations, and failure behavior. Coordinate specialist dependencies. Subcontractor Management: Set clear scope and acceptance criteria, inspect work, and drive deficiencies to resolution. You can reject work that falls short of agreed standards; explain the gap respectfully and establish a practical correction plan that protects outcomes and relationships. Operational handoff: Deliver accurate as-built records, configuration documentation, test results, and a clear support handoff. Participate in complex escalations when needed and bring root-cause learning into future implementations. What good work looks like Implementations pass agreed acceptance testing and meet approved designs. Material deficiencies are resolved before handoff. Clients understand the change, support teams can maintain it, and sound engineering reduces avoidable disruption. As our cabling and connected-infrastructure work grows, you will help develop a repeatable delivery capability: clear scopes, dependable subcontractor relationships, quality standards, and a practical plan for expanding what Modern IT can deliver. You will help colleagues apply these standards and build their delivery skills. C-7 licensing or qualifying-individual experience is a strong advantage. Requirements You bring hands-on experience with: Network implementation and troubleshooting across routing, switching, firewalls, segmentation, and device connectivity, including UniFi and Meraki environments. Wireless site surveys, design, deployment, and performance validation. UniFi Protect, UniFi Access, IoT, and physical-security implementations. ISP installations and migrations, including provider coordination, cutover planning, validation, and handoff. Subcontractor coordination, quality inspection, and constructive resolution of deficient work. C-7 licensing or qualifying-individual experience is preferred, not required to apply. Applying AI to engineering processes, such as test plans, documentation, and repeatable workflows. You validate technical outputs, protect client information, and remain responsible for the result. You can explain work you personally delivered: the design, approval process, implementation choices, testing, and handoff. You communicate clearly with clients and colleagues, work within architect-approved designs, and document systems so others can support them. Benefits Base salary: $150,000-$180,000 annually, based on relevant experience and demonstrated capabilities. You may be eligible to participate in Modern IT's profit-sharing plan after six months of employment, subject to plan terms. Payouts are not guaranteed. A company vehicle is available for work-related travel. Travel and vehicle expenses are handled under Modern IT's policy in accordance with applicable IRS rules. Build for better with us If you take pride in thoughtful implementation and helping people work with confidence, we would like to hear from you.
09/28/2026
Full time
Job Description Job Description Build systems people can depend on A dependable network gives people the confidence to get on with their work. At Modern IT, you will turn client needs into carefully implemented infrastructure-from network equipment and wireless coverage to internet connectivity, cameras, and physical access systems. You will develop designs for an architect's approval, then own implementation, testing, and handoff. You will work with clients, colleagues, providers, and subcontractors to deliver environments that perform reliably and are straightforward to support. Role details Home base: La Verne, California, with client-site work throughout Southern California with a few non-frequent visits to other states. Overnight travel is currently expected approximately once every one to three months and may increase as project demand grows. Reports to: Director of Professional Services. Employment: Full-time. Generally 8 a.m.-5 p.m., with scheduling around after-hours cutovers. On-call is currently no more than one weekend per month. About Modern IT Modern IT helps people and businesses move forward with confidence. We partner with business leaders and internal IT teams to simplify technology, strengthen security, and connect IT decisions to business priorities. Our focused Microsoft approach brings tools and processes together so teams can work with greater clarity. What you will own Network infrastructure : Develop designs for architect approval and implement the approved solution. Own configuration, rack organization, power, patching, labeling, testing, and documentation. Escalate material design changes for approval. Wireless: Assess client needs and site conditions, develop designs, and validate coverage, capacity, roaming, security, and performance against how people use the space. ISP delivery: Implement standardized installations, upgrades, and migrations handed over by the vCIO, who develops the plan with telecom brokers. Coordinate provider readiness, site dependencies, cutover, validation, and handoff. Keep delivery records accurate to support the commercial process. Cameras and connected security: Develop and implement architect-approved UniFi Protect, UniFi Access, environmental sensor, and related IoT solutions. Validate agreed coverage, recording, permissions, connectivity, supported integrations, and failure behavior. Coordinate specialist dependencies. Subcontractor Management: Set clear scope and acceptance criteria, inspect work, and drive deficiencies to resolution. You can reject work that falls short of agreed standards; explain the gap respectfully and establish a practical correction plan that protects outcomes and relationships. Operational handoff: Deliver accurate as-built records, configuration documentation, test results, and a clear support handoff. Participate in complex escalations when needed and bring root-cause learning into future implementations. What good work looks like Implementations pass agreed acceptance testing and meet approved designs. Material deficiencies are resolved before handoff. Clients understand the change, support teams can maintain it, and sound engineering reduces avoidable disruption. As our cabling and connected-infrastructure work grows, you will help develop a repeatable delivery capability: clear scopes, dependable subcontractor relationships, quality standards, and a practical plan for expanding what Modern IT can deliver. You will help colleagues apply these standards and build their delivery skills. C-7 licensing or qualifying-individual experience is a strong advantage. Requirements You bring hands-on experience with: Network implementation and troubleshooting across routing, switching, firewalls, segmentation, and device connectivity, including UniFi and Meraki environments. Wireless site surveys, design, deployment, and performance validation. UniFi Protect, UniFi Access, IoT, and physical-security implementations. ISP installations and migrations, including provider coordination, cutover planning, validation, and handoff. Subcontractor coordination, quality inspection, and constructive resolution of deficient work. C-7 licensing or qualifying-individual experience is preferred, not required to apply. Applying AI to engineering processes, such as test plans, documentation, and repeatable workflows. You validate technical outputs, protect client information, and remain responsible for the result. You can explain work you personally delivered: the design, approval process, implementation choices, testing, and handoff. You communicate clearly with clients and colleagues, work within architect-approved designs, and document systems so others can support them. Benefits Base salary: $150,000-$180,000 annually, based on relevant experience and demonstrated capabilities. You may be eligible to participate in Modern IT's profit-sharing plan after six months of employment, subject to plan terms. Payouts are not guaranteed. A company vehicle is available for work-related travel. Travel and vehicle expenses are handled under Modern IT's policy in accordance with applicable IRS rules. Build for better with us If you take pride in thoughtful implementation and helping people work with confidence, we would like to hear from you.
Job Description Job Description Note: If you are unable to complete this application due to a disability, contact Ocean Associates, Inc. at to ask for an accommodation or an alternative application process. Ocean Associates, Inc. (OAI) is seeking a full-time Oceanographic Data Specialist 1 to support the NOAA Center for Operational Oceanographic Products and Services (CO-OPS) in Silver Spring, MD. OAI is a Virginia corporation established in 2003 that provides consulting and technical services to the U.S. government, non-governmental organizations, international organizations, and the private sector. We specialize in scientific program and project management, strategic planning, professional and technical services and stakeholder engagement, supporting government contracts. CO-OPS is the authoritative source for accurate, reliable, and timely tides, water levels, currents, and other coastal oceanographic and meteorological information. Offering services that support safe and efficient maritime commerce and transportation, help protect public health and safety, and promote robust, resilient coastal communities. CO-OPS maintains ocean observing infrastructure, including more than 200 permanent water level stations on the U.S. coasts and Great Lakes, an integrated system of real-time sensors concentrated in busy seaports, and temporary meters that collect observations for tidal current predictions. Through these systems, CO-OPS provides the nation with historic and real-time data, forecasts, predictions, and scientific analyses that protect life, the economy, and the environment on the coast. Key Responsibilities May Include: Review, enter, and verify metadata and data according to established CO-OPS SOPs for all newly installed or existing water level stations, current meters, and meteorological and oceanographic sensors. Review and assess the quality of bench marks, surveying leveling records, and other data submitted from personnel in the field. Enter the information into the database and station packages. According to approved criteria, evaluate submitted documentation and data and provide written feedback. Load preliminary water level and current meter data into the database. Assist in troubleshooting water level, oceanographic, and meteorological data, and metadata issues as they arise. Develop, update, and maintain SOPs, manuals, and other technical documentation, including dynamic project instructions. Provide technical consultation in support of various CO-OPS partnerships. Provide oral and written presentations, as necessary. Participate in team and other operational meetings. Schedule and lead meetings with field personnel to discuss upcoming maintenance. Participate in field installations of sensors and in leveling of benchmarks to learn and understand CO-OPS observing systems and field procedures. Provide data analysis and produce charts, graphics, and other representations of engineering, oceanographic, and meteorological data. Location: Silver Spring, MD (Telework Eligible) Salary and Benefits: Full time. $23.00 - $28.00 depending on experience. Generous employee benefits. Required Qualifications/Skills: Master's degree in oceanography, meteorology, hydrology, physics, physical science, geophysics, civil engineering, or a bachelor's degree and 2 years of experience is required. Knowledge of physical oceanographic principles, especially those related to tides and tidal currents is preferred. Undergraduate or graduate coursework in oceanography, marine engineering, meteorology, and related subjects is preferred. Strong oral and written communication skills, as well as a demonstrated ability to work well independently and as part of a team, are required. Knowledge and experience with MATLAB, spreadsheets, statistics databases, and Structured Query Language (SQL) preferred. Experience with Geographic information Systems (GIS) and with the ESRI suite of GIS products or other commercial GIS software preferred. Ability to work effectively both individually and collaboratively in a team/group setting. Ability to receive constructive feedback and implement appropriate action. If you are interested in being considered for this position, please APPLY THROUGH OUR ADP WEB PORTAL, AT THE LINK AT THE TOP RIGHT OF THIS PAGE. Only qualified applicants that meet minimum experience or background requirements stated above need apply. When applying for this position you will be asked to upload your resume at the end of this online application. Applicants should submit a resume that includes the following: Cover letter that briefly describes how you meet the required and preferred qualifications listed. Work history for past 10 years or since last full-time education. Education. Previous experience or training with similar requirements. Three professional references. Include your name in the document file name. Upload your resume in readable, not scanned, PDF or Word format (PDF is preferred). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, complete the required employment eligibility verification document form upon hire, and successfully complete a federal government background check. Ocean Associates Inc. is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. OAI is a government contractor and is required by law to invite applicants to self-identify their race, gender, national origin, disability status and veteran status. OAI is required to use the information it collects as part of its future affirmative action efforts in hiring. The information is collected anonymously by computer and is not connected to your application. You will see a place to check certain boxes in OAI's online application. Even though the information is anonymous, self-identification is voluntary. You can always check the box that says you decline to self-identify. Note: If you are not selected, your materials may be retained for present or future opportunities. We may use your resume in bidding on a project and if we are awarded the work we will contact you before seeking further applicants. If you do not wish us to retain or use your resume to seek work for you, please let us know in the "Notes" section on the second page of the online application.
09/28/2026
Full time
Job Description Job Description Note: If you are unable to complete this application due to a disability, contact Ocean Associates, Inc. at to ask for an accommodation or an alternative application process. Ocean Associates, Inc. (OAI) is seeking a full-time Oceanographic Data Specialist 1 to support the NOAA Center for Operational Oceanographic Products and Services (CO-OPS) in Silver Spring, MD. OAI is a Virginia corporation established in 2003 that provides consulting and technical services to the U.S. government, non-governmental organizations, international organizations, and the private sector. We specialize in scientific program and project management, strategic planning, professional and technical services and stakeholder engagement, supporting government contracts. CO-OPS is the authoritative source for accurate, reliable, and timely tides, water levels, currents, and other coastal oceanographic and meteorological information. Offering services that support safe and efficient maritime commerce and transportation, help protect public health and safety, and promote robust, resilient coastal communities. CO-OPS maintains ocean observing infrastructure, including more than 200 permanent water level stations on the U.S. coasts and Great Lakes, an integrated system of real-time sensors concentrated in busy seaports, and temporary meters that collect observations for tidal current predictions. Through these systems, CO-OPS provides the nation with historic and real-time data, forecasts, predictions, and scientific analyses that protect life, the economy, and the environment on the coast. Key Responsibilities May Include: Review, enter, and verify metadata and data according to established CO-OPS SOPs for all newly installed or existing water level stations, current meters, and meteorological and oceanographic sensors. Review and assess the quality of bench marks, surveying leveling records, and other data submitted from personnel in the field. Enter the information into the database and station packages. According to approved criteria, evaluate submitted documentation and data and provide written feedback. Load preliminary water level and current meter data into the database. Assist in troubleshooting water level, oceanographic, and meteorological data, and metadata issues as they arise. Develop, update, and maintain SOPs, manuals, and other technical documentation, including dynamic project instructions. Provide technical consultation in support of various CO-OPS partnerships. Provide oral and written presentations, as necessary. Participate in team and other operational meetings. Schedule and lead meetings with field personnel to discuss upcoming maintenance. Participate in field installations of sensors and in leveling of benchmarks to learn and understand CO-OPS observing systems and field procedures. Provide data analysis and produce charts, graphics, and other representations of engineering, oceanographic, and meteorological data. Location: Silver Spring, MD (Telework Eligible) Salary and Benefits: Full time. $23.00 - $28.00 depending on experience. Generous employee benefits. Required Qualifications/Skills: Master's degree in oceanography, meteorology, hydrology, physics, physical science, geophysics, civil engineering, or a bachelor's degree and 2 years of experience is required. Knowledge of physical oceanographic principles, especially those related to tides and tidal currents is preferred. Undergraduate or graduate coursework in oceanography, marine engineering, meteorology, and related subjects is preferred. Strong oral and written communication skills, as well as a demonstrated ability to work well independently and as part of a team, are required. Knowledge and experience with MATLAB, spreadsheets, statistics databases, and Structured Query Language (SQL) preferred. Experience with Geographic information Systems (GIS) and with the ESRI suite of GIS products or other commercial GIS software preferred. Ability to work effectively both individually and collaboratively in a team/group setting. Ability to receive constructive feedback and implement appropriate action. If you are interested in being considered for this position, please APPLY THROUGH OUR ADP WEB PORTAL, AT THE LINK AT THE TOP RIGHT OF THIS PAGE. Only qualified applicants that meet minimum experience or background requirements stated above need apply. When applying for this position you will be asked to upload your resume at the end of this online application. Applicants should submit a resume that includes the following: Cover letter that briefly describes how you meet the required and preferred qualifications listed. Work history for past 10 years or since last full-time education. Education. Previous experience or training with similar requirements. Three professional references. Include your name in the document file name. Upload your resume in readable, not scanned, PDF or Word format (PDF is preferred). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, complete the required employment eligibility verification document form upon hire, and successfully complete a federal government background check. Ocean Associates Inc. is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. OAI is a government contractor and is required by law to invite applicants to self-identify their race, gender, national origin, disability status and veteran status. OAI is required to use the information it collects as part of its future affirmative action efforts in hiring. The information is collected anonymously by computer and is not connected to your application. You will see a place to check certain boxes in OAI's online application. Even though the information is anonymous, self-identification is voluntary. You can always check the box that says you decline to self-identify. Note: If you are not selected, your materials may be retained for present or future opportunities. We may use your resume in bidding on a project and if we are awarded the work we will contact you before seeking further applicants. If you do not wish us to retain or use your resume to seek work for you, please let us know in the "Notes" section on the second page of the online application.
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking a Senior Records Information Management Specialist for a project that supports a large-scale outreach and engagement effort, delivering strategic communications, content and creative services, digital strategy, and audience engagement across public-facing websites, applications, and social media platforms. The work is paired with the IT, cybersecurity, and data operations needed to keep that digital presence secure, reliable, and available around the clock. The program's mission is to ensure the intended audience receives timely, accurate, and accessible information about the programs, services, and policies that affect them - with content and platforms built to scale, adapt to changing needs, and hold up to federal compliance and security standards. The Senior Records Information Management Specialist will lead the design, governance, and day-to-day administration of the program's records management function, ensuring that electronic records generated across public-facing websites, applications, and social media platforms are properly captured, controlled, archived, and preserved in accordance with federal recordkeeping law and DoD policy. This role serves as the primary bridge between the content operation and the Government Records Manager, translating recordkeeping requirements into practical, user-centric processes that content and digital teams can execute consistently. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal's mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: The salary range for this role is $92,000 - $95,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Administer the organization's records management program, ensuring records of business and mission activity are properly identified, scheduled, captured, and preserved in compliance with federal recordkeeping law and DoD records management policy. Develop, implement, and annually update records management SOPs and guidance, keeping pace with evolving Federal, DoD, and program-specific policy. Develop and maintain a records management plan governing the transfer, accessioning, and eventual disposition of permanent electronic records to the appropriate federal archival authority, and lead execution of related transfer activities. Conduct periodic compliance reviews and risk assessments of the records program, documenting gaps and recommending corrective actions to leadership. Partner with the Government Records Manager and content stakeholders to design intuitive, user-centric records management systems and workflows; conduct user research to identify pain points and streamline compliance. Direct archiving and digital preservation activities, including secure storage, metadata tagging and indexing, and backup/disaster-recovery practices that ensure long-term accountability, availability, and integrity of records. Ensure archived and published content remains tamper-proof, verifiable, and retained per applicable records schedules, conducting regular audits of archiving, access-control, and publishing workflows. Establish and enforce access-control, permissions, and audit-trail practices across content systems to maintain a defensible chain of custody. Ensure records considerations are reflected in broader digital strategy planning, content governance, and reporting. Deliver required records-related compliance and status reporting on established schedules, and brief findings and recommendations to Government stakeholders. Provide subject-matter guidance and training to content and digital teams on records identification, tagging, and retention responsibilities. Other relevant duties as qualified/trained to perform Qualifications: This position requires an active Secret Clearance. BA/BS in Information Science, Library/Archival Studies, Records Management, or a related field. Minimum 10 years of experience in records information management, including electronic records management within a federal or DoD environment. Demonstrated working knowledge of federal records management law, DoD recordkeeping policy, and archival transfer/accessioning processes. Experience developing and maintaining records management SOPs, retention schedules, and compliance reporting. Experience working within a content management system (CMS) environment and coordinating with cross-functional content/digital teams. Strong written communication skills, with experience producing compliance and governance reporting for government stakeholders. Nice to Have Skills and Experience: Certified Records Manager (CRM) or Information Governance Professional (IGP) certification. Familiarity with cloud-hosted content environments and associated backup and disaster-recovery controls. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
09/28/2026
Full time
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking a Senior Records Information Management Specialist for a project that supports a large-scale outreach and engagement effort, delivering strategic communications, content and creative services, digital strategy, and audience engagement across public-facing websites, applications, and social media platforms. The work is paired with the IT, cybersecurity, and data operations needed to keep that digital presence secure, reliable, and available around the clock. The program's mission is to ensure the intended audience receives timely, accurate, and accessible information about the programs, services, and policies that affect them - with content and platforms built to scale, adapt to changing needs, and hold up to federal compliance and security standards. The Senior Records Information Management Specialist will lead the design, governance, and day-to-day administration of the program's records management function, ensuring that electronic records generated across public-facing websites, applications, and social media platforms are properly captured, controlled, archived, and preserved in accordance with federal recordkeeping law and DoD policy. This role serves as the primary bridge between the content operation and the Government Records Manager, translating recordkeeping requirements into practical, user-centric processes that content and digital teams can execute consistently. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal's mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: The salary range for this role is $92,000 - $95,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Administer the organization's records management program, ensuring records of business and mission activity are properly identified, scheduled, captured, and preserved in compliance with federal recordkeeping law and DoD records management policy. Develop, implement, and annually update records management SOPs and guidance, keeping pace with evolving Federal, DoD, and program-specific policy. Develop and maintain a records management plan governing the transfer, accessioning, and eventual disposition of permanent electronic records to the appropriate federal archival authority, and lead execution of related transfer activities. Conduct periodic compliance reviews and risk assessments of the records program, documenting gaps and recommending corrective actions to leadership. Partner with the Government Records Manager and content stakeholders to design intuitive, user-centric records management systems and workflows; conduct user research to identify pain points and streamline compliance. Direct archiving and digital preservation activities, including secure storage, metadata tagging and indexing, and backup/disaster-recovery practices that ensure long-term accountability, availability, and integrity of records. Ensure archived and published content remains tamper-proof, verifiable, and retained per applicable records schedules, conducting regular audits of archiving, access-control, and publishing workflows. Establish and enforce access-control, permissions, and audit-trail practices across content systems to maintain a defensible chain of custody. Ensure records considerations are reflected in broader digital strategy planning, content governance, and reporting. Deliver required records-related compliance and status reporting on established schedules, and brief findings and recommendations to Government stakeholders. Provide subject-matter guidance and training to content and digital teams on records identification, tagging, and retention responsibilities. Other relevant duties as qualified/trained to perform Qualifications: This position requires an active Secret Clearance. BA/BS in Information Science, Library/Archival Studies, Records Management, or a related field. Minimum 10 years of experience in records information management, including electronic records management within a federal or DoD environment. Demonstrated working knowledge of federal records management law, DoD recordkeeping policy, and archival transfer/accessioning processes. Experience developing and maintaining records management SOPs, retention schedules, and compliance reporting. Experience working within a content management system (CMS) environment and coordinating with cross-functional content/digital teams. Strong written communication skills, with experience producing compliance and governance reporting for government stakeholders. Nice to Have Skills and Experience: Certified Records Manager (CRM) or Information Governance Professional (IGP) certification. Familiarity with cloud-hosted content environments and associated backup and disaster-recovery controls. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Senior AV/VTC Specialist will provide expert-level audiovisual, video teleconferencing, multimedia production, and collaboration technology support for the EEOC. This position supports the EEOC's Washington, DC headquarters and its 53 field offices nationwide. The specialist will configure, operate, maintain, troubleshoot, and optimize audiovisual and multimedia systems used for meetings, conferences, presentations, live productions, recorded content, and virtual collaboration. The successful candidate must have extensive experience supporting a large, geographically dispersed organization and possess advanced technical knowledge of AV/VTC platforms, production equipment, digital signal processing, control systems, and multimedia technologies. Key Responsibilities Provide senior-level operational and technical support for AV/VTC systems across the EEOC's headquarters and 53 nationwide field offices. Configure, operate, maintain, test, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Support video teleconferencing and collaboration platforms, including Microsoft Teams, Zoom, Poly RealPresence, and Cisco technologies. Provide technical support for virtual, hybrid, and in-person meetings, conferences, executive briefings, presentations, and special events. Perform pre-event system checks and validate audio, video, network connectivity, displays, cameras, microphones, and conferencing equipment. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Operate video switching, routing, projection, display, camera, lighting, recording, streaming, and audio systems. Perform professional camera operations, including camera setup, framing, positioning, focusing, and live production support. Provide video editing and post-production services for recorded meetings, training materials, presentations, and other multimedia content. Create and edit graphics, animations, motion graphics, titles, visual effects, and other digital media elements. Configure and operate audio mixing equipment, microphones, speakers, amplifiers, and related sound-reinforcement technologies. Configure, maintain, and troubleshoot digital signal processing systems used for audio and video environments. Support AV control systems used to manage conferencing, lighting, audio, displays, projection, and room automation. Install, configure, operate, and troubleshoot projection systems and LED display technologies. Diagnose complex AV/VTC equipment, software, connectivity, integration, and performance issues. Coordinate technical support with EEOC personnel, field offices, IT teams, vendors, and other stakeholders. Provide remote guidance and troubleshooting assistance to personnel located at EEOC field offices. Maintain accurate equipment configurations, operating procedures, system documentation, troubleshooting guides, and inventory records. Recommend improvements, upgrades, replacements, and technical solutions to improve AV/VTC reliability and performance. Ensure AV/VTC services and multimedia products are delivered professionally and consistently with EEOC standards and requirements. Required Education and Experience Ten (10) years of professional experience providing senior-level AV/VTC and multimedia support in an environment comparable in size and complexity to the EEOC. Demonstrated experience supporting a geographically dispersed organization, including an environment with approximately 53 nationwide field offices. A bachelor's degree in Audiovisual Technology, Information Technology, Communications, Multimedia Production, Broadcast Technology, or a related field is preferred. Relevant specialized training and extensive professional experience may also be considered. Required Skills and Qualifications Expert knowledge of audiovisual and multimedia production equipment. Advanced experience configuring, operating, maintaining, and troubleshooting AV/VTC systems. Strong operational experience with Microsoft Teams, Zoom, Poly RealPresence, and Cisco collaboration or conferencing technologies. Advanced video editing and post-production capabilities. Experience with video switching and live production workflows. Professional camera setup and operation experience. Experience in graphic design, animation, and motion-graphics development. Advanced knowledge of audio mixing and sound-reinforcement systems. Experience configuring and troubleshooting digital signal processing systems. Knowledge of AV control systems, projection systems, LED displays, and related room technologies. Ability to diagnose and resolve complex AV/VTC hardware, software, signal, connectivity, and integration problems. Ability to support multiple events, technical requests, and competing priorities in a fast-paced environment. Strong customer-service, organization, documentation, communication, and problem-solving skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently while coordinating effectively with EEOC personnel, field offices, vendors, and IT support teams. Preferred Certifications Relevant industry certifications are preferred but not required, including: AVIXA Certified Technology Specialist (CTS, CTS-I, or CTS-D) Microsoft Teams or Microsoft 365 certification Cisco collaboration certification Zoom platform certification Poly technical certification Dante audio networking certification Manufacturer-specific DSP or AV control-system certifications Powered by JazzHR yb8Lyve5cn
09/26/2026
Full time
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Senior AV/VTC Specialist will provide expert-level audiovisual, video teleconferencing, multimedia production, and collaboration technology support for the EEOC. This position supports the EEOC's Washington, DC headquarters and its 53 field offices nationwide. The specialist will configure, operate, maintain, troubleshoot, and optimize audiovisual and multimedia systems used for meetings, conferences, presentations, live productions, recorded content, and virtual collaboration. The successful candidate must have extensive experience supporting a large, geographically dispersed organization and possess advanced technical knowledge of AV/VTC platforms, production equipment, digital signal processing, control systems, and multimedia technologies. Key Responsibilities Provide senior-level operational and technical support for AV/VTC systems across the EEOC's headquarters and 53 nationwide field offices. Configure, operate, maintain, test, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Support video teleconferencing and collaboration platforms, including Microsoft Teams, Zoom, Poly RealPresence, and Cisco technologies. Provide technical support for virtual, hybrid, and in-person meetings, conferences, executive briefings, presentations, and special events. Perform pre-event system checks and validate audio, video, network connectivity, displays, cameras, microphones, and conferencing equipment. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Operate video switching, routing, projection, display, camera, lighting, recording, streaming, and audio systems. Perform professional camera operations, including camera setup, framing, positioning, focusing, and live production support. Provide video editing and post-production services for recorded meetings, training materials, presentations, and other multimedia content. Create and edit graphics, animations, motion graphics, titles, visual effects, and other digital media elements. Configure and operate audio mixing equipment, microphones, speakers, amplifiers, and related sound-reinforcement technologies. Configure, maintain, and troubleshoot digital signal processing systems used for audio and video environments. Support AV control systems used to manage conferencing, lighting, audio, displays, projection, and room automation. Install, configure, operate, and troubleshoot projection systems and LED display technologies. Diagnose complex AV/VTC equipment, software, connectivity, integration, and performance issues. Coordinate technical support with EEOC personnel, field offices, IT teams, vendors, and other stakeholders. Provide remote guidance and troubleshooting assistance to personnel located at EEOC field offices. Maintain accurate equipment configurations, operating procedures, system documentation, troubleshooting guides, and inventory records. Recommend improvements, upgrades, replacements, and technical solutions to improve AV/VTC reliability and performance. Ensure AV/VTC services and multimedia products are delivered professionally and consistently with EEOC standards and requirements. Required Education and Experience Ten (10) years of professional experience providing senior-level AV/VTC and multimedia support in an environment comparable in size and complexity to the EEOC. Demonstrated experience supporting a geographically dispersed organization, including an environment with approximately 53 nationwide field offices. A bachelor's degree in Audiovisual Technology, Information Technology, Communications, Multimedia Production, Broadcast Technology, or a related field is preferred. Relevant specialized training and extensive professional experience may also be considered. Required Skills and Qualifications Expert knowledge of audiovisual and multimedia production equipment. Advanced experience configuring, operating, maintaining, and troubleshooting AV/VTC systems. Strong operational experience with Microsoft Teams, Zoom, Poly RealPresence, and Cisco collaboration or conferencing technologies. Advanced video editing and post-production capabilities. Experience with video switching and live production workflows. Professional camera setup and operation experience. Experience in graphic design, animation, and motion-graphics development. Advanced knowledge of audio mixing and sound-reinforcement systems. Experience configuring and troubleshooting digital signal processing systems. Knowledge of AV control systems, projection systems, LED displays, and related room technologies. Ability to diagnose and resolve complex AV/VTC hardware, software, signal, connectivity, and integration problems. Ability to support multiple events, technical requests, and competing priorities in a fast-paced environment. Strong customer-service, organization, documentation, communication, and problem-solving skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently while coordinating effectively with EEOC personnel, field offices, vendors, and IT support teams. Preferred Certifications Relevant industry certifications are preferred but not required, including: AVIXA Certified Technology Specialist (CTS, CTS-I, or CTS-D) Microsoft Teams or Microsoft 365 certification Cisco collaboration certification Zoom platform certification Poly technical certification Dante audio networking certification Manufacturer-specific DSP or AV control-system certifications Powered by JazzHR yb8Lyve5cn
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Intermediate AV/VTC Specialist will provide audiovisual, video teleconferencing, collaboration-platform, and multimedia production support for the Equal Employment Opportunity Commission. This position supports the configuration, operation, maintenance, and troubleshooting of AV/VTC systems within a distributed enterprise environment similar in size and complexity to the EEOC. The ideal candidate will have at least six years of relevant experience supporting audiovisual technologies, video production equipment, conferencing platforms, and integrated multimedia systems. The specialist will support live meetings, virtual conferences, presentations, broadcasts, and other mission-related events while ensuring high-quality audio, video, and collaboration services. Key Responsibilities Configure, operate, maintain, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Provide technical and operational support for Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing systems and endpoints. Set up and support virtual meetings, hybrid meetings, executive conferences, presentations, live events, and video teleconferences. Perform pre-event system checks and confirm that cameras, microphones, displays, speakers, conferencing platforms, and network connections are operating correctly. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Provide video editing and post-production services for recorded meetings, training materials, presentations, and organizational communications. Operate video switchers, professional cameras, recording equipment, and related production technologies. Support camera placement, framing, lighting, recording, and live video production activities. Develop and edit graphics, animations, motion graphics, presentation materials, and other visual media. Perform audio mixing and configure microphones, speakers, amplifiers, and other sound-reinforcement equipment. Configure and support digital signal processing systems used for audio routing, optimization, and control. Operate and maintain AV control systems, projection systems, video walls, digital displays, and LED display technologies. Diagnose and resolve hardware, software, signal-routing, audio-quality, video-quality, and platform-integration issues. Perform preventive maintenance, firmware updates, equipment testing, and routine system inspections. Coordinate with IT, networking, facilities, communications, and event-support personnel to ensure reliable service delivery. Assist end users, presenters, executives, and meeting organizers with the proper use of AV/VTC systems. Maintain equipment inventories, system configurations, maintenance records, technical documentation, and standard operating procedures. Escalate complex technical issues to senior AV/VTC personnel, vendors, or appropriate support teams. Follow EEOC security, accessibility, operational, and information-technology policies and procedures. Minimum Qualifications A minimum of six years of experience providing AV/VTC support in an enterprise or federal environment similar in size, scope, and complexity to the EEOC. Demonstrated experience configuring, operating, maintaining, and troubleshooting AV and multimedia production equipment. Hands-on experience supporting Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing technologies. Experience with video editing, post-production, video switching, and camera operations. Experience with graphic design, animation, and motion-graphics development. Knowledge of professional audio mixing, microphone systems, signal routing, and sound-reinforcement technologies. Experience with digital signal processing, AV control systems, projection systems, video displays, and LED display technologies. Ability to support live, virtual, and hybrid meetings in a time-sensitive environment. Strong troubleshooting, customer-service, organization, and communication skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently and collaboratively with IT teams, government personnel, vendors, and other stakeholders. Ability to lift, move, install, and position AV equipment as required. Preferred Qualifications Associate's or bachelor's degree in Audiovisual Technology, Broadcast Production, Communications, Information Technology, Multimedia Production, or a related discipline. Experience supporting a federal government agency or a geographically distributed organization. Experience with enterprise conference rooms, executive briefing rooms, training rooms, auditoriums, and live-event environments. AVIXA Certified Technology Specialist certification, such as CTS, CTS-I, or CTS-D. Manufacturer certifications involving Poly, Cisco, Crestron, Extron, QSC, Biamp, or similar AV technologies. Familiarity with Section 508 accessibility requirements and federal information-security standards. Core Competencies AV/VTC system operation and troubleshooting Microsoft Teams, Zoom, Poly, and Cisco support Live and hybrid meeting support Video editing and post-production Video switching and camera operation Graphic design and motion graphics Professional audio mixing Digital signal processing AV control and projection systems LED and digital display technologies Preventive maintenance and documentation Customer and executive-level support Choose a Description from the Library LocationCountry - Multiple Countries -AfghanistanAland IslandsAlbaniaAlbertaAlgeriaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish ColumbiaBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, The Democratic Republic of theCook IslandsCosta RicaCôte d' IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFederated States Of MicronesiaFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreat BritainGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea - BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaManitobaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew BrunswickNew CaledoniaNew ZealandNewfoundland and LabradorNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorthwest TerritoriesNorwayNova ScotiaNunavutOmanOntarioPakistanPalauPalestinian Territory, OccupiedPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPrince Edward IslandPuerto RicoQatarQuebecReunionRomaniaRussian FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaskatchewanSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania, United Republic ofThailandTimor- LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuelaViet NamVirgin IslandsWallis and FutunaWestern SaharaYemenYukonZambiaZimbabwe Street Address Powered by JazzHR ktfBlmglPp
09/26/2026
Full time
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Intermediate AV/VTC Specialist will provide audiovisual, video teleconferencing, collaboration-platform, and multimedia production support for the Equal Employment Opportunity Commission. This position supports the configuration, operation, maintenance, and troubleshooting of AV/VTC systems within a distributed enterprise environment similar in size and complexity to the EEOC. The ideal candidate will have at least six years of relevant experience supporting audiovisual technologies, video production equipment, conferencing platforms, and integrated multimedia systems. The specialist will support live meetings, virtual conferences, presentations, broadcasts, and other mission-related events while ensuring high-quality audio, video, and collaboration services. Key Responsibilities Configure, operate, maintain, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Provide technical and operational support for Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing systems and endpoints. Set up and support virtual meetings, hybrid meetings, executive conferences, presentations, live events, and video teleconferences. Perform pre-event system checks and confirm that cameras, microphones, displays, speakers, conferencing platforms, and network connections are operating correctly. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Provide video editing and post-production services for recorded meetings, training materials, presentations, and organizational communications. Operate video switchers, professional cameras, recording equipment, and related production technologies. Support camera placement, framing, lighting, recording, and live video production activities. Develop and edit graphics, animations, motion graphics, presentation materials, and other visual media. Perform audio mixing and configure microphones, speakers, amplifiers, and other sound-reinforcement equipment. Configure and support digital signal processing systems used for audio routing, optimization, and control. Operate and maintain AV control systems, projection systems, video walls, digital displays, and LED display technologies. Diagnose and resolve hardware, software, signal-routing, audio-quality, video-quality, and platform-integration issues. Perform preventive maintenance, firmware updates, equipment testing, and routine system inspections. Coordinate with IT, networking, facilities, communications, and event-support personnel to ensure reliable service delivery. Assist end users, presenters, executives, and meeting organizers with the proper use of AV/VTC systems. Maintain equipment inventories, system configurations, maintenance records, technical documentation, and standard operating procedures. Escalate complex technical issues to senior AV/VTC personnel, vendors, or appropriate support teams. Follow EEOC security, accessibility, operational, and information-technology policies and procedures. Minimum Qualifications A minimum of six years of experience providing AV/VTC support in an enterprise or federal environment similar in size, scope, and complexity to the EEOC. Demonstrated experience configuring, operating, maintaining, and troubleshooting AV and multimedia production equipment. Hands-on experience supporting Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing technologies. Experience with video editing, post-production, video switching, and camera operations. Experience with graphic design, animation, and motion-graphics development. Knowledge of professional audio mixing, microphone systems, signal routing, and sound-reinforcement technologies. Experience with digital signal processing, AV control systems, projection systems, video displays, and LED display technologies. Ability to support live, virtual, and hybrid meetings in a time-sensitive environment. Strong troubleshooting, customer-service, organization, and communication skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently and collaboratively with IT teams, government personnel, vendors, and other stakeholders. Ability to lift, move, install, and position AV equipment as required. Preferred Qualifications Associate's or bachelor's degree in Audiovisual Technology, Broadcast Production, Communications, Information Technology, Multimedia Production, or a related discipline. Experience supporting a federal government agency or a geographically distributed organization. Experience with enterprise conference rooms, executive briefing rooms, training rooms, auditoriums, and live-event environments. AVIXA Certified Technology Specialist certification, such as CTS, CTS-I, or CTS-D. Manufacturer certifications involving Poly, Cisco, Crestron, Extron, QSC, Biamp, or similar AV technologies. Familiarity with Section 508 accessibility requirements and federal information-security standards. Core Competencies AV/VTC system operation and troubleshooting Microsoft Teams, Zoom, Poly, and Cisco support Live and hybrid meeting support Video editing and post-production Video switching and camera operation Graphic design and motion graphics Professional audio mixing Digital signal processing AV control and projection systems LED and digital display technologies Preventive maintenance and documentation Customer and executive-level support Choose a Description from the Library LocationCountry - Multiple Countries -AfghanistanAland IslandsAlbaniaAlbertaAlgeriaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish ColumbiaBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, The Democratic Republic of theCook IslandsCosta RicaCôte d' IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFederated States Of MicronesiaFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreat BritainGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea - BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaManitobaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew BrunswickNew CaledoniaNew ZealandNewfoundland and LabradorNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorthwest TerritoriesNorwayNova ScotiaNunavutOmanOntarioPakistanPalauPalestinian Territory, OccupiedPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPrince Edward IslandPuerto RicoQatarQuebecReunionRomaniaRussian FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaskatchewanSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania, United Republic ofThailandTimor- LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuelaViet NamVirgin IslandsWallis and FutunaWestern SaharaYemenYukonZambiaZimbabwe Street Address Powered by JazzHR ktfBlmglPp