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Sr. Technical Program Manager, AWS Manufacturing
Amazon Data Services, Inc. Bellevue, Washington
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are seeking a Manufacturing Operations and Industrial Engineering Program Manager to help us fuel AWS' explosive growth. This role is the single-threaded owner of factory layout and material flow design across AWS rack fulfillment manufacturing sites. You will work at the intersection of capacity planning, automation engineering, construction, and operations - spanning EC2, Machine Learning, and Storage hardware platforms in AWS manufacturing. Your work directly enables AWS to meet datacenter capacity commitments by ensuring manufacturing infrastructure scales efficiently, reliably, and repeatably across a global site network. Possessing strong leadership, influencing skills, and technical depth are critical elements of success for this role. This leader will establish manufacturing standards and publish process control guidelines to assure flawless ramp into volume manufacturing. Key job responsibilities Translate rack fulfillment capacity plans into data-driven facility layouts for AWS manufacturing operations, designing end-to-end material flow from dock receipt through assembly, integration, test, and dispatch across EC2, Machine Learning, and Storage product platforms . Design factory floor layouts including automation line stations, manual assembly zones, test positions, sub-assembly areas, burn-in, and repair workflows - determining optimal buffer sizing, automation vs. manual line trade-offs, and material handling system specifications (AMR/AGV routes, conveyors, ASRS) based on cycle time analysis, volume ramp curves, and product mix complexity . Develop and maintain industrial simulation models (FlexSim, Plant Simulation, or equivalent) to identify bottlenecks, validate throughput assumptions, optimize material flow paths, and establish performance metrics including takt time adherence, buffer occupancy, and transport cycle times . Coordinate utility and infrastructure requirements (power, cooling, network, compressed air) for each production zone with facilities and construction teams, ensuring infrastructure readiness aligns with layout phasing - particularly for high-density ML accelerator and Storage rack configurations requiring liquid cooling and high-power distribution . Manage phased layout plans aligned with construction milestones, enabling production in early zones while build-out continues in adjacent areas; own layout change control, produce clear visual documentation (2D/3D layouts, material flow diagrams, phasing overlays), and develop replicable standards across the global manufacturing site network . Drive continuous improvement and operations sustaining by owning the factory layout as a living document, partnering with Operations, Test, Process, and Automation Engineering teams to implement optimizations that reduce cycle time, improve throughput toward manufacturing-to-ship SLA targets, and enable rapid capacity deployment for new product platform introductions Excellent communicator with an ability to concisely and precisely convey information to executives and cross functional teams Needs to be an evangelist for teaching Automation to the organization. Ability to multitask on several concurrent projects of med to high complexity About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 7+ years of technical product or program management experience - 10+ years of working directly with engineering teams experience - 5+ years of software development experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS - 8+ years of hands-on work managing complex technology projects experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Bellevue - 177 400.00 USD annually
09/22/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are seeking a Manufacturing Operations and Industrial Engineering Program Manager to help us fuel AWS' explosive growth. This role is the single-threaded owner of factory layout and material flow design across AWS rack fulfillment manufacturing sites. You will work at the intersection of capacity planning, automation engineering, construction, and operations - spanning EC2, Machine Learning, and Storage hardware platforms in AWS manufacturing. Your work directly enables AWS to meet datacenter capacity commitments by ensuring manufacturing infrastructure scales efficiently, reliably, and repeatably across a global site network. Possessing strong leadership, influencing skills, and technical depth are critical elements of success for this role. This leader will establish manufacturing standards and publish process control guidelines to assure flawless ramp into volume manufacturing. Key job responsibilities Translate rack fulfillment capacity plans into data-driven facility layouts for AWS manufacturing operations, designing end-to-end material flow from dock receipt through assembly, integration, test, and dispatch across EC2, Machine Learning, and Storage product platforms . Design factory floor layouts including automation line stations, manual assembly zones, test positions, sub-assembly areas, burn-in, and repair workflows - determining optimal buffer sizing, automation vs. manual line trade-offs, and material handling system specifications (AMR/AGV routes, conveyors, ASRS) based on cycle time analysis, volume ramp curves, and product mix complexity . Develop and maintain industrial simulation models (FlexSim, Plant Simulation, or equivalent) to identify bottlenecks, validate throughput assumptions, optimize material flow paths, and establish performance metrics including takt time adherence, buffer occupancy, and transport cycle times . Coordinate utility and infrastructure requirements (power, cooling, network, compressed air) for each production zone with facilities and construction teams, ensuring infrastructure readiness aligns with layout phasing - particularly for high-density ML accelerator and Storage rack configurations requiring liquid cooling and high-power distribution . Manage phased layout plans aligned with construction milestones, enabling production in early zones while build-out continues in adjacent areas; own layout change control, produce clear visual documentation (2D/3D layouts, material flow diagrams, phasing overlays), and develop replicable standards across the global manufacturing site network . Drive continuous improvement and operations sustaining by owning the factory layout as a living document, partnering with Operations, Test, Process, and Automation Engineering teams to implement optimizations that reduce cycle time, improve throughput toward manufacturing-to-ship SLA targets, and enable rapid capacity deployment for new product platform introductions Excellent communicator with an ability to concisely and precisely convey information to executives and cross functional teams Needs to be an evangelist for teaching Automation to the organization. Ability to multitask on several concurrent projects of med to high complexity About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 7+ years of technical product or program management experience - 10+ years of working directly with engineering teams experience - 5+ years of software development experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS - 8+ years of hands-on work managing complex technology projects experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Bellevue - 177 400.00 USD annually
Sr. ProServe Cloud Architect, NatSec ProServe
Amazon Web Services, Inc. Arlington, Virginia
This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph. The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the pre-sales process, providing technical expertise and guidance throughout the customer's cloud journey. In this role, you'll be responsible for creating and leading the solution design to address customer business outcomes (CBO). Operating as the conduit between ProServe Account Executives and our Shared Delivery Teams (SDT), you'll ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. As a PCA you are a trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements. Your experience in designing technical solutions within the technology/consulting sector, will equip you with the ability to architect complex, scalable, and secure solutions tailored to meet the specific needs of each customer, translating technical concepts into business value. Your success as a PCA will be linked to impacting the signing of SOWs, and the successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: • Designing complex, scalable, and secure AWS solutions to deliver customer business outcomes (CBOs) • Providing technical guidance and best practices during pre-sales and implementation phases • Collaborating with Account Managers and Shared Delivery Teams to ensure proposed solutions are realistic and achievable • Acting as a trusted advisor to customers on industry trends and emerging technologies • Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 5+ years of cloud architecture and solution implementation experience - Strong hands-on development experience with modern programming languages (e.g., Python, Java) and data technologies (SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) - 3+ years of AWS service suite, Infrastructure as Code (Terraform, CloudFormation), Security tools and frameworks, Compliance automation tool experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS - Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Deep understanding of AWS services across compute, storage, networking, security, databases, machine learning, and serverless technologies - Knowledge of security and compliance standards (e.g., HIPAA, GDPR) - • Expertise in performance optimization and cost management for cloud environments - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences as part of pre-sales motion - Experience in technical pre-sales and mission-focused solution architecture, with demonstrated ability to drive revenue through technical leadership - Previous experience supporting federal/defense customers with complex enterprise cloud migrations and modernization initiatives, including classified environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Arlington - 153 800.00 USD annually USA, VA, Herndon - 153 800.00 USD annually
09/22/2026
Full time
This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph. The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the pre-sales process, providing technical expertise and guidance throughout the customer's cloud journey. In this role, you'll be responsible for creating and leading the solution design to address customer business outcomes (CBO). Operating as the conduit between ProServe Account Executives and our Shared Delivery Teams (SDT), you'll ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. As a PCA you are a trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements. Your experience in designing technical solutions within the technology/consulting sector, will equip you with the ability to architect complex, scalable, and secure solutions tailored to meet the specific needs of each customer, translating technical concepts into business value. Your success as a PCA will be linked to impacting the signing of SOWs, and the successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: • Designing complex, scalable, and secure AWS solutions to deliver customer business outcomes (CBOs) • Providing technical guidance and best practices during pre-sales and implementation phases • Collaborating with Account Managers and Shared Delivery Teams to ensure proposed solutions are realistic and achievable • Acting as a trusted advisor to customers on industry trends and emerging technologies • Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 5+ years of cloud architecture and solution implementation experience - Strong hands-on development experience with modern programming languages (e.g., Python, Java) and data technologies (SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) - 3+ years of AWS service suite, Infrastructure as Code (Terraform, CloudFormation), Security tools and frameworks, Compliance automation tool experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS - Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Deep understanding of AWS services across compute, storage, networking, security, databases, machine learning, and serverless technologies - Knowledge of security and compliance standards (e.g., HIPAA, GDPR) - • Expertise in performance optimization and cost management for cloud environments - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences as part of pre-sales motion - Experience in technical pre-sales and mission-focused solution architecture, with demonstrated ability to drive revenue through technical leadership - Previous experience supporting federal/defense customers with complex enterprise cloud migrations and modernization initiatives, including classified environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Arlington - 153 800.00 USD annually USA, VA, Herndon - 153 800.00 USD annually
Sr. Manager, AI Engineer (IFX)
Capital One New York, New York
Sr. Manager, AI Engineer (IFX) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 1 year of people leadership experience Preferred Qualifications: 3 years of experience managing and leading an engineering team 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance Track record mentoring engineers/scientists to productize prototypes and meet production SLOs Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
09/22/2026
Full time
Sr. Manager, AI Engineer (IFX) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 1 year of people leadership experience Preferred Qualifications: 3 years of experience managing and leading an engineering team 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance Track record mentoring engineers/scientists to productize prototypes and meet production SLOs Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Machine Learning Engineer 5 (Senior Manager, IC)
Capital One Richmond, Virginia
Machine Learning Engineer 5 (Senior Manager, IC) In Risk Tech, we provide the foundation for Capital One to thrive in an uncertain world. Our engaged, empowered, and intelligent people produce outstanding products, working toward the common goal of transforming risk management with technology. We build data-driven tools that use machine learning to prevent risks & automatically detect issues before they impact our customers, our business, or our communities. In this role at Risk Tech, you will work with our GRC team and partners across the company to build and deploy proprietary solutions for Risk management that are powered by state-of-the-art AI technology. Our products, enhanced with the transformative power of AI, are central to our business and deliver tremendous customer value. Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you'll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. What You'll Do: The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following: Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams Build and scale massive multi-tenant platforms that enable running large footprint ML model training and/or serving at scale Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation) Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications Retrain, maintain, and monitor models in production Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale. Construct optimized data pipelines to feed ML models Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI Use programming languages like Python, Scala, or Java Basic Qualifications: Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering) At least 6 years of experience programming with Python, Java, Golang, or C++ At least 6 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn) At least 6 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI/ML data At least 4 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized ML software systems Preferred Qualifications: Master's or doctoral degree in computer science, electrical engineering, mathematics, or related field 5+ years of experience optimizing ML algorithms, configurations, and infrastructure 5+ years of experience following software development best practices including source control, testing, code reviews, CI/CD, etc. 5+ years of experience building resilient software solutions with pre-production testing, advanced deployment techniques (one-box, blue/green, gradual dial-up), monitoring, alarms, and preparing incident response plans 5+ years of experience working with Machine Learning techniques (Supervised, semi-supervised, and unsupervised, reinforcement learning, etc.) model types (Regression, Classification, Clustering, etc.), model Architectures (RNNs, CNNs, LSTMs, Transformers), training concepts (loss function, hyperparameters, regularization), and how to evaluate model accuracy and diagnose and address common issues (underfitting, overfitting) 5+ years of experience designing, implementing, and scaling production-ready data pipelines for training and evaluating ML models ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents Ability to communicate complex technical and machine learning concepts clearly to a variety of audiences Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $229,900 - $262,400 for Machine Learning Engineer 5 Richmond, VA: $209,000 - $238,500 for Machine Learning Engineer 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
09/22/2026
Full time
Machine Learning Engineer 5 (Senior Manager, IC) In Risk Tech, we provide the foundation for Capital One to thrive in an uncertain world. Our engaged, empowered, and intelligent people produce outstanding products, working toward the common goal of transforming risk management with technology. We build data-driven tools that use machine learning to prevent risks & automatically detect issues before they impact our customers, our business, or our communities. In this role at Risk Tech, you will work with our GRC team and partners across the company to build and deploy proprietary solutions for Risk management that are powered by state-of-the-art AI technology. Our products, enhanced with the transformative power of AI, are central to our business and deliver tremendous customer value. Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you'll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. What You'll Do: The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following: Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams Build and scale massive multi-tenant platforms that enable running large footprint ML model training and/or serving at scale Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation) Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications Retrain, maintain, and monitor models in production Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale. Construct optimized data pipelines to feed ML models Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI Use programming languages like Python, Scala, or Java Basic Qualifications: Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering) At least 6 years of experience programming with Python, Java, Golang, or C++ At least 6 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn) At least 6 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI/ML data At least 4 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized ML software systems Preferred Qualifications: Master's or doctoral degree in computer science, electrical engineering, mathematics, or related field 5+ years of experience optimizing ML algorithms, configurations, and infrastructure 5+ years of experience following software development best practices including source control, testing, code reviews, CI/CD, etc. 5+ years of experience building resilient software solutions with pre-production testing, advanced deployment techniques (one-box, blue/green, gradual dial-up), monitoring, alarms, and preparing incident response plans 5+ years of experience working with Machine Learning techniques (Supervised, semi-supervised, and unsupervised, reinforcement learning, etc.) model types (Regression, Classification, Clustering, etc.), model Architectures (RNNs, CNNs, LSTMs, Transformers), training concepts (loss function, hyperparameters, regularization), and how to evaluate model accuracy and diagnose and address common issues (underfitting, overfitting) 5+ years of experience designing, implementing, and scaling production-ready data pipelines for training and evaluating ML models ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents Ability to communicate complex technical and machine learning concepts clearly to a variety of audiences Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $229,900 - $262,400 for Machine Learning Engineer 5 Richmond, VA: $209,000 - $238,500 for Machine Learning Engineer 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Sr. Manager, AI Engineer (IFX)
Capital One Mc Lean, Virginia
Sr. Manager, AI Engineer (IFX) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 1 year of people leadership experience Preferred Qualifications: 3 years of experience managing and leading an engineering team 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance Track record mentoring engineers/scientists to productize prototypes and meet production SLOs Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
09/22/2026
Full time
Sr. Manager, AI Engineer (IFX) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 1 year of people leadership experience Preferred Qualifications: 3 years of experience managing and leading an engineering team 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance Track record mentoring engineers/scientists to productize prototypes and meet production SLOs Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Machine Learning Engineer 5 (Senior Manager, IC)
Capital One Mc Lean, Virginia
Machine Learning Engineer 5 (Senior Manager, IC) In Risk Tech, we provide the foundation for Capital One to thrive in an uncertain world. Our engaged, empowered, and intelligent people produce outstanding products, working toward the common goal of transforming risk management with technology. We build data-driven tools that use machine learning to prevent risks & automatically detect issues before they impact our customers, our business, or our communities. In this role at Risk Tech, you will work with our GRC team and partners across the company to build and deploy proprietary solutions for Risk management that are powered by state-of-the-art AI technology. Our products, enhanced with the transformative power of AI, are central to our business and deliver tremendous customer value. Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you'll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. What You'll Do: The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following: Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams Build and scale massive multi-tenant platforms that enable running large footprint ML model training and/or serving at scale Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation) Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications Retrain, maintain, and monitor models in production Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale. Construct optimized data pipelines to feed ML models Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI Use programming languages like Python, Scala, or Java Basic Qualifications: Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering) At least 6 years of experience programming with Python, Java, Golang, or C++ At least 6 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn) At least 6 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI/ML data At least 4 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized ML software systems Preferred Qualifications: Master's or doctoral degree in computer science, electrical engineering, mathematics, or related field 5+ years of experience optimizing ML algorithms, configurations, and infrastructure 5+ years of experience following software development best practices including source control, testing, code reviews, CI/CD, etc. 5+ years of experience building resilient software solutions with pre-production testing, advanced deployment techniques (one-box, blue/green, gradual dial-up), monitoring, alarms, and preparing incident response plans 5+ years of experience working with Machine Learning techniques (Supervised, semi-supervised, and unsupervised, reinforcement learning, etc.) model types (Regression, Classification, Clustering, etc.), model Architectures (RNNs, CNNs, LSTMs, Transformers), training concepts (loss function, hyperparameters, regularization), and how to evaluate model accuracy and diagnose and address common issues (underfitting, overfitting) 5+ years of experience designing, implementing, and scaling production-ready data pipelines for training and evaluating ML models ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents Ability to communicate complex technical and machine learning concepts clearly to a variety of audiences Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $229,900 - $262,400 for Machine Learning Engineer 5 Richmond, VA: $209,000 - $238,500 for Machine Learning Engineer 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
09/22/2026
Full time
Machine Learning Engineer 5 (Senior Manager, IC) In Risk Tech, we provide the foundation for Capital One to thrive in an uncertain world. Our engaged, empowered, and intelligent people produce outstanding products, working toward the common goal of transforming risk management with technology. We build data-driven tools that use machine learning to prevent risks & automatically detect issues before they impact our customers, our business, or our communities. In this role at Risk Tech, you will work with our GRC team and partners across the company to build and deploy proprietary solutions for Risk management that are powered by state-of-the-art AI technology. Our products, enhanced with the transformative power of AI, are central to our business and deliver tremendous customer value. Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you'll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. What You'll Do: The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following: Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams Build and scale massive multi-tenant platforms that enable running large footprint ML model training and/or serving at scale Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation) Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications Retrain, maintain, and monitor models in production Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale. Construct optimized data pipelines to feed ML models Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI Use programming languages like Python, Scala, or Java Basic Qualifications: Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering) At least 6 years of experience programming with Python, Java, Golang, or C++ At least 6 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn) At least 6 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI/ML data At least 4 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized ML software systems Preferred Qualifications: Master's or doctoral degree in computer science, electrical engineering, mathematics, or related field 5+ years of experience optimizing ML algorithms, configurations, and infrastructure 5+ years of experience following software development best practices including source control, testing, code reviews, CI/CD, etc. 5+ years of experience building resilient software solutions with pre-production testing, advanced deployment techniques (one-box, blue/green, gradual dial-up), monitoring, alarms, and preparing incident response plans 5+ years of experience working with Machine Learning techniques (Supervised, semi-supervised, and unsupervised, reinforcement learning, etc.) model types (Regression, Classification, Clustering, etc.), model Architectures (RNNs, CNNs, LSTMs, Transformers), training concepts (loss function, hyperparameters, regularization), and how to evaluate model accuracy and diagnose and address common issues (underfitting, overfitting) 5+ years of experience designing, implementing, and scaling production-ready data pipelines for training and evaluating ML models ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents Ability to communicate complex technical and machine learning concepts clearly to a variety of audiences Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $229,900 - $262,400 for Machine Learning Engineer 5 Richmond, VA: $209,000 - $238,500 for Machine Learning Engineer 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
AV Technician - Audio Visual Systems
Arthur Grand Technologies Inc Petersburg, Virginia
Job Description Job Description Company Description Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand's culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results. We are a minority-owned staff augmentation and technology consulting company To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration If you are interested in the above opportunity, we warmly invite you to join our team. Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) Job Description Position: - Technical Support Analyst - Req ID: 810091 Location: 1 Hayden Drive. Petersburg, VA, 23806 - Onsite Type: Contract Interview type: Both Video & In-Person Interview The AV Instructional Technology Technician provides operational and technical support for audiovisual systems across instructional classrooms, conference rooms, and university event venues. Enterprise Audiovisual Systems Support - Required - 2 Years Troubleshooting, installing, operating, and maintaining AV equipment - Required 2 Years Supporting Live events, meetings, classrooms technology - Required 2 Years Experience using a help desk or ticketing system - Desired 1 Years AVIXA Certified Technology Specialist Certification - Desired Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications - Desired Job Description: The AV Instructional Technology Technician providesoperational and technical support for audiovisual systems across instructionalclassrooms, conference rooms, and university event venues. The technician isresponsible for maintaining, troubleshooting, and operating AV equipment whileproviding exceptional customer service to faculty, staff, students, and guests.This position supports instructional technology initiatives and providesevening and weekend coverage for scheduled university events. Organizational Objectives Delivering reliable audiovisual services thatsupport teaching, learning, and university operations. Maintaining operational readiness of classroomand event technology. Providing professional AV support for academic,administrative, and special events. Ensuring rapid response to classroom technologyissues. Assisting with AV installations, upgrades, andpreventative maintenance. Supporting a 95% or greater AV system uptimeobjective. Essential Duties and Responsibilities Provide daily operational support foraudiovisual and instructional technology in classrooms, conference rooms,meeting spaces, and university event venues. Diagnose and resolve issues involving projectors,displays, monitors, microphones, speakers, cameras, control systems,presentation equipment, video conferencing platforms, and related connectivity. Perform routine system testing, preventativemaintenance, and equipment inspections to support reliable operation anddepartmental uptime goals. Complete minor installation and replacementwork, including replacing projectors, monitors, cables, adapters, and similaraudiovisual components. Document service requests, repairs, maintenanceactivities, and equipment changes in the university's ticketing or inventorysystems. Provide audiovisual support for universityevents, commencements, conferences, meetings, executive functions, and otherscheduled programs. Coordinate with event organizers to confirm technicalrequirements and respond to issues during events. Work evenings, weekends, and other non-standardhours as required to support university events and campus activities. Provide professional technical assistance tofaculty, staff, students, guests, and event participants. Assist users with classroom technology,presentation systems, conferencing platforms, and basic equipment operation. Support departmental technology projects,emergency operations, and other duties assigned by the AV Instructional TechnologyManager or ITS leadership. Qualifications Minimum Qualifications Associate degree in Information Technology,Electronics, Audiovisual Technology, or a related field, or an equivalentcombination of education, training, and experience. At least two years of experience supportingprofessional or enterprise audiovisual systems. Experience troubleshooting, installing,operating, and maintaining audiovisual equipment. Experience supporting live events, meetings,classroom technology, or executive presentations. Experience using a help desk or ticketmanagement system. Ability to lift and carry equipment weighing upto 50 pounds and perform work involving standing, walking, bending, kneeling,reaching, and climbing ladders. Availability to work scheduled evenings,weekends, holidays, and other non-standard hours . Preferred Qualifications Bachelor's degree in Information Technology,Electronics, Audiovisual Technology, or a related field. Two to four years of professional audiovisualsupport experience. Experience supporting audiovisual andinstructional technology in a higher education environment. AVIXA Certified Technology Specialistcertification. Manufacturer certifications or hands-on experience with Crestron, Extron, Q-SYS, Biamp, or similar enterprise AV platforms. Thanks Richard Tucker Arthur Grand Technologies Inc 8(A) Certified Business CMMI (L3) ISO 9001:2015 Certified ISO/IEC 27001:2022 Certified NMSDC Minority Business Enterprise (MBE) Arthur Grand is an Equal Opportunity Employer (Including disability/Vets) Additional Information All your information will be kept confidential according to EEO guidelines.
09/22/2026
Full time
Job Description Job Description Company Description Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand's culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results. We are a minority-owned staff augmentation and technology consulting company To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration If you are interested in the above opportunity, we warmly invite you to join our team. Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) Job Description Position: - Technical Support Analyst - Req ID: 810091 Location: 1 Hayden Drive. Petersburg, VA, 23806 - Onsite Type: Contract Interview type: Both Video & In-Person Interview The AV Instructional Technology Technician provides operational and technical support for audiovisual systems across instructional classrooms, conference rooms, and university event venues. Enterprise Audiovisual Systems Support - Required - 2 Years Troubleshooting, installing, operating, and maintaining AV equipment - Required 2 Years Supporting Live events, meetings, classrooms technology - Required 2 Years Experience using a help desk or ticketing system - Desired 1 Years AVIXA Certified Technology Specialist Certification - Desired Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications - Desired Job Description: The AV Instructional Technology Technician providesoperational and technical support for audiovisual systems across instructionalclassrooms, conference rooms, and university event venues. The technician isresponsible for maintaining, troubleshooting, and operating AV equipment whileproviding exceptional customer service to faculty, staff, students, and guests.This position supports instructional technology initiatives and providesevening and weekend coverage for scheduled university events. Organizational Objectives Delivering reliable audiovisual services thatsupport teaching, learning, and university operations. Maintaining operational readiness of classroomand event technology. Providing professional AV support for academic,administrative, and special events. Ensuring rapid response to classroom technologyissues. Assisting with AV installations, upgrades, andpreventative maintenance. Supporting a 95% or greater AV system uptimeobjective. Essential Duties and Responsibilities Provide daily operational support foraudiovisual and instructional technology in classrooms, conference rooms,meeting spaces, and university event venues. Diagnose and resolve issues involving projectors,displays, monitors, microphones, speakers, cameras, control systems,presentation equipment, video conferencing platforms, and related connectivity. Perform routine system testing, preventativemaintenance, and equipment inspections to support reliable operation anddepartmental uptime goals. Complete minor installation and replacementwork, including replacing projectors, monitors, cables, adapters, and similaraudiovisual components. Document service requests, repairs, maintenanceactivities, and equipment changes in the university's ticketing or inventorysystems. Provide audiovisual support for universityevents, commencements, conferences, meetings, executive functions, and otherscheduled programs. Coordinate with event organizers to confirm technicalrequirements and respond to issues during events. Work evenings, weekends, and other non-standardhours as required to support university events and campus activities. Provide professional technical assistance tofaculty, staff, students, guests, and event participants. Assist users with classroom technology,presentation systems, conferencing platforms, and basic equipment operation. Support departmental technology projects,emergency operations, and other duties assigned by the AV Instructional TechnologyManager or ITS leadership. Qualifications Minimum Qualifications Associate degree in Information Technology,Electronics, Audiovisual Technology, or a related field, or an equivalentcombination of education, training, and experience. At least two years of experience supportingprofessional or enterprise audiovisual systems. Experience troubleshooting, installing,operating, and maintaining audiovisual equipment. Experience supporting live events, meetings,classroom technology, or executive presentations. Experience using a help desk or ticketmanagement system. Ability to lift and carry equipment weighing upto 50 pounds and perform work involving standing, walking, bending, kneeling,reaching, and climbing ladders. Availability to work scheduled evenings,weekends, holidays, and other non-standard hours . Preferred Qualifications Bachelor's degree in Information Technology,Electronics, Audiovisual Technology, or a related field. Two to four years of professional audiovisualsupport experience. Experience supporting audiovisual andinstructional technology in a higher education environment. AVIXA Certified Technology Specialistcertification. Manufacturer certifications or hands-on experience with Crestron, Extron, Q-SYS, Biamp, or similar enterprise AV platforms. Thanks Richard Tucker Arthur Grand Technologies Inc 8(A) Certified Business CMMI (L3) ISO 9001:2015 Certified ISO/IEC 27001:2022 Certified NMSDC Minority Business Enterprise (MBE) Arthur Grand is an Equal Opportunity Employer (Including disability/Vets) Additional Information All your information will be kept confidential according to EEO guidelines.
Junior Video Teleconference Technician
Chenega Corporation Washington, Washington DC
Job Description Job Description Overview Junior Video Teleconference Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. The Junior Video Teleconference Technician provides support for SSP Information Operations AV/VTC equipment, including CODECs, AV/VTC network connections and controllers, wired/wireless interfaces, audio controllers, data interfaces, Cable TV, CCTV, other miscellaneous AV/VTC equipment, and other commonly used peripherals within the government computing environment. Responsibilities Set up administrator and service accounts for SSP network desktop and conference room VTC devices. Update and maintain AV/VTC deployments using government-supplied and/or other approved hardware, subsequent upgrades/patches/versions/releases, and AV/VTC unique applications. Ensure compliance as outlined in the AV/VTC Security Technical Implementation Guide (STIG) on all SSP Information Operations AV/VTC setups. Provide Standard and Advanced AV/VTC support for hardware and software configuration, troubleshooting, and problem resolution enterprise-wide. Provide technical support for AV/VTC update software installation and configuration issues and provide resolution. Input, update, and maintain trouble tickets using the Heat Helpdesk Software application. Independently diagnose and resolve complex technical issues related to VTC equipment and software, ensuring minimal disruption to scheduled meetings. Make real-time decisions during critical situations, such as technical failures during important video conferences, by troubleshooting and implementing quick fixes. Provide oversight to VTC operations to ensure they comply with industry standards and regulations, making decisions to align with legal and security requirements. Other duties as assigned Qualifications Associate's degree or higher from an accredited institution and 1+ years of experience OR High School Diploma or GED equivalent and 2+ years of experience CompTIA Certification A+, Network+ or Security+ Cisco/Tandberg technician training Secret clearance required Preferred Qualifications: Installing and maintaining baseline VTC system configurations preferred Knowledge of Cisco Call Manager and VOIP connections preferred Knowledge in installing, troubleshooting, servicing, and repairing video conferencing equipment and components, cables, connectors, and peripherals on a variety of network configurations preferred Knowledge, Skills and Abilities: The ability to make informed, independent decisions ensures that VTC systems remain operational, secure, and aligned with the organization's goals and requirements. Knowledge of Audio-Visual Technology Knowledge of Automation and Enhancement How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor at-Chenega-MIOS- EI_IE369514.11,23.htm LinkedIn - Facebook - Defense & Aerospace Solutions, LLC
09/22/2026
Full time
Job Description Job Description Overview Junior Video Teleconference Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. The Junior Video Teleconference Technician provides support for SSP Information Operations AV/VTC equipment, including CODECs, AV/VTC network connections and controllers, wired/wireless interfaces, audio controllers, data interfaces, Cable TV, CCTV, other miscellaneous AV/VTC equipment, and other commonly used peripherals within the government computing environment. Responsibilities Set up administrator and service accounts for SSP network desktop and conference room VTC devices. Update and maintain AV/VTC deployments using government-supplied and/or other approved hardware, subsequent upgrades/patches/versions/releases, and AV/VTC unique applications. Ensure compliance as outlined in the AV/VTC Security Technical Implementation Guide (STIG) on all SSP Information Operations AV/VTC setups. Provide Standard and Advanced AV/VTC support for hardware and software configuration, troubleshooting, and problem resolution enterprise-wide. Provide technical support for AV/VTC update software installation and configuration issues and provide resolution. Input, update, and maintain trouble tickets using the Heat Helpdesk Software application. Independently diagnose and resolve complex technical issues related to VTC equipment and software, ensuring minimal disruption to scheduled meetings. Make real-time decisions during critical situations, such as technical failures during important video conferences, by troubleshooting and implementing quick fixes. Provide oversight to VTC operations to ensure they comply with industry standards and regulations, making decisions to align with legal and security requirements. Other duties as assigned Qualifications Associate's degree or higher from an accredited institution and 1+ years of experience OR High School Diploma or GED equivalent and 2+ years of experience CompTIA Certification A+, Network+ or Security+ Cisco/Tandberg technician training Secret clearance required Preferred Qualifications: Installing and maintaining baseline VTC system configurations preferred Knowledge of Cisco Call Manager and VOIP connections preferred Knowledge in installing, troubleshooting, servicing, and repairing video conferencing equipment and components, cables, connectors, and peripherals on a variety of network configurations preferred Knowledge, Skills and Abilities: The ability to make informed, independent decisions ensures that VTC systems remain operational, secure, and aligned with the organization's goals and requirements. Knowledge of Audio-Visual Technology Knowledge of Automation and Enhancement How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor at-Chenega-MIOS- EI_IE369514.11,23.htm LinkedIn - Facebook - Defense & Aerospace Solutions, LLC
Operations, Facilities & IT Manager
Harmonium Inc. San Diego, California
Job Description Job Description POSITION SUMMARY The Operations, Facilities & IT Manager oversees agency facilities, property maintenance, operational projects, asset management, assigned vendor relationships, and outsourced IT services. This management and hands-on role assesses facility needs, performs routine repairs, preventive maintenance, and minor handyman work, and engages qualified or licensed contractors when needed. The position manages projects and vendors through completion while ensuring accurate budgets, expenses, contract terms, renewals, and payment obligations for both long-term and month-to-month agreements. As the agency's primary liaison with its outsourced IT partner, the position receives and triages internal IT requests, resolves appropriate issues, and escalates other tickets to the IT provider. The manager monitors tickets through resolution, communicates updates, addresses delays, and identifies recurring issues. This position also serves as Harmonium's Information System Security and Privacy Officer. ESSENTIAL FUNCTIONS RESPONSIBILITIES Manage multiple concurrent facilities, technology, and operational priorities while consistently meeting agreed-upon milestones and deadlines Maintain timely, accurate, and complete project, vendor, asset, maintenance, and service records Develop, update, and implement agency facilities and operations procedures, workflows, and documentation Manage maintenance and improvement needs for owned and leased properties, including assessing requests, setting priorities, defining scope, developing project action plans, assigning deadlines, scheduling work, and monitoring projects through completion, communicating updates and tracking costs (includes monthly site visits) Determines the appropriate division of responsibilities between this role and outsourced service providers. Identify, evaluate, and coordinate qualified vendors and contractors; confirm required contracts, licenses, and insurance; monitor performance, quality, cost, and timely completion of work Develop, negotiate, administer, and monitor facilities, operations, and technology-related contracts within delegated authority Manage and coordinate the outsourced IT vendor relationship, including service expectations, escalations, project coordination, performance monitoring, and alignment with agency needs and budget Serve as system Administrator for for multiple systems related to Operations, IT and Facilities including, but not limited to, for Google Domain and manage all associated accounts Perform basic desktop support activity for Hardware, App and Software issues Perform basic technological desktop support, such as equipment setup JOB COMPLEXITY Coordinate RingCentral administration and ensure voicemails, emails, and faxes are routed and distributed accurately and timely Ensure agency buildings are properly maintained by assessing needs and coordinating preventive maintenance, repairs, safety inspections, renovation projects, and resource-efficiency improvements Perform routine repairs, preventive maintenance, and minor handyman work at agency-owned and leased facilities, including basic carpentry, painting, patching, furniture assembly, fixture replacement, and other minor building maintenance. Assess whether work can be safely and appropriately completed internally or requires a qualified or licensed contractor, and coordinate external contractors when necessary Conduct preliminary roof visual checks to locate damage sources, document scope, and engage qualified roofing companies to complete comprehensive inspections and necessary repairs Safely climb ladders, access rooftops, and work at elevated heights in accordance with company policies and applicable safety regulations Comply with all company safety policies, training requirements, personal protective equipment (PPE) requirements, and fall-protection procedures Respond to emergency maintenance situations as needed Evaluate facilities and operational systems and recommend practical improvements that strengthen safety, efficiency, service quality, and accountability Transport tools, supplies, and materials between sites using a personal vehicle, coordinating and driving rental trucks as needed for large equipment or high-volume transfers Assist with gathering facilities, technology, budget, and project information and coordinating logistics for grant applications and funded projects Analyze, prioritize, and respond to requests for repairs, maintenance, purchases, technology support, and facility improvements and prepare budgets for review and approval Evaluate and administer physical security systems across agency facilities and coordinate vendors, access, maintenance, and issue resolution Serve as Safety Lead for Administrative Office and support implementation of the agency's Injury and Illness Prevention Plan Maintain current tracking tools and project documentation for vendors, contracts, assets, repairs, service requests, budgets, milestones, risks, decisions, and completed work Coordinate facilities and operations budget planning and monitoring; review proposals, negotiate pricing, and recommend cost-effective solutions Receive, assess, and coordinate non-IT help desk tickets and administrative office operational needs to support timely resolution and efficient office operations Provide minor routine maintenance and hands-on support for the Administrative Office and other agency locations, as needed Serve as the first point of contact for employee IT support requests; perform initial intake and basic triage, submit or route tickets to the managed IT service provider, communicate status, escalate delays or critical issues, and monitor requests through resolution Serve as Harmonium's Information System Security and Privacy Officer and coordinate with agency leadership and the managed IT service provider regarding technology security, privacy, access, incident response, and required documentation Collaborate across all program and administrative service areas to plan work, communicate impacts or timeline changes, manage vendor interaction, coordinate access, and minimize disruption to agency operations Under HR's direction, participate in gathering information and supporting facilities, operations, technology, safety, or privacy matters with legal implications STAFF SUPERVISION This position has no direct reports but leads projects and coordinates the work of vendors, contractors, consultants, and internal stakeholders COMMUNICATION Develop and maintain positive, professional, service-oriented relationships with employees, program leaders, vendors, contractors, consultants, and community partners Provide regular status reports on facilities, maintenance, technology services, budgets, risks, project milestones, deadlines, and outstanding decisions Coordinate Administrative Office setup and facilities and technology readiness for new employees in partnership with HR, supervisors, and the managed IT service provider AGENCY LEADERSHIP Lead the consistent implementation, documentation, and continuous improvement of agency operations, facilities, maintenance, asset management and project management procedures Provide agency oversight and coordination of outsourced IT services and hold the managed IT service provider accountable to contractual expectations and organizational priorities Anticipate operational risks and barriers, address urgent issues promptly, exercise independent judgment, recommend solutions, and drive assigned work to timely completion DECISION MAKING Participate in resource, budget, vendor, technology, and facilities planning; independently prioritize work and make recommendations that support agency-wide operations Exercise discretion and independent judgment within Harmonium's policies, procedures, contracts, budgets, regulatory requirements, and delegated authority Exercises sound judgment in communicating with the supervisor by keeping them informed of key issues, emerging concerns, and significant developments; works independently while recognizing when consultation, guidance, or escalation is needed. MINIMUM COMPETENCIES EDUCATION & EXPERIENCE Bachelor's Degree in business, operations, facilities management, project management, information systems, or a related field preferred; equivalent relevant education and experience may be considered Minimum of 5 years of progressively responsible experience in operations, facilities, project management, IT, property management, or a closely related field Employee management experience preferred Maintenance and/or handyman experience KNOWLEDGE, SKILLS & ABILITY Excellent oral and written communication skills and demonstrated commitment to responsive, high-quality internal and external customer service Ability to balance multiple priorities, respond to urgent operational needs, and remain effective in high-pressure situations Working knowledge of Google Workspace, Mac OS/iOS, PC hardware, Windows operating systems, Microsoft 365/Office applications, IT service-ticketing systems, asset management, and vendor-supported technology environments Demonstrated ability to work independently, exercise sound judgment, collaborate across departments, and lead work through influence Strong analytical and creative problem-solving skills . click apply for full job details
09/22/2026
Full time
Job Description Job Description POSITION SUMMARY The Operations, Facilities & IT Manager oversees agency facilities, property maintenance, operational projects, asset management, assigned vendor relationships, and outsourced IT services. This management and hands-on role assesses facility needs, performs routine repairs, preventive maintenance, and minor handyman work, and engages qualified or licensed contractors when needed. The position manages projects and vendors through completion while ensuring accurate budgets, expenses, contract terms, renewals, and payment obligations for both long-term and month-to-month agreements. As the agency's primary liaison with its outsourced IT partner, the position receives and triages internal IT requests, resolves appropriate issues, and escalates other tickets to the IT provider. The manager monitors tickets through resolution, communicates updates, addresses delays, and identifies recurring issues. This position also serves as Harmonium's Information System Security and Privacy Officer. ESSENTIAL FUNCTIONS RESPONSIBILITIES Manage multiple concurrent facilities, technology, and operational priorities while consistently meeting agreed-upon milestones and deadlines Maintain timely, accurate, and complete project, vendor, asset, maintenance, and service records Develop, update, and implement agency facilities and operations procedures, workflows, and documentation Manage maintenance and improvement needs for owned and leased properties, including assessing requests, setting priorities, defining scope, developing project action plans, assigning deadlines, scheduling work, and monitoring projects through completion, communicating updates and tracking costs (includes monthly site visits) Determines the appropriate division of responsibilities between this role and outsourced service providers. Identify, evaluate, and coordinate qualified vendors and contractors; confirm required contracts, licenses, and insurance; monitor performance, quality, cost, and timely completion of work Develop, negotiate, administer, and monitor facilities, operations, and technology-related contracts within delegated authority Manage and coordinate the outsourced IT vendor relationship, including service expectations, escalations, project coordination, performance monitoring, and alignment with agency needs and budget Serve as system Administrator for for multiple systems related to Operations, IT and Facilities including, but not limited to, for Google Domain and manage all associated accounts Perform basic desktop support activity for Hardware, App and Software issues Perform basic technological desktop support, such as equipment setup JOB COMPLEXITY Coordinate RingCentral administration and ensure voicemails, emails, and faxes are routed and distributed accurately and timely Ensure agency buildings are properly maintained by assessing needs and coordinating preventive maintenance, repairs, safety inspections, renovation projects, and resource-efficiency improvements Perform routine repairs, preventive maintenance, and minor handyman work at agency-owned and leased facilities, including basic carpentry, painting, patching, furniture assembly, fixture replacement, and other minor building maintenance. Assess whether work can be safely and appropriately completed internally or requires a qualified or licensed contractor, and coordinate external contractors when necessary Conduct preliminary roof visual checks to locate damage sources, document scope, and engage qualified roofing companies to complete comprehensive inspections and necessary repairs Safely climb ladders, access rooftops, and work at elevated heights in accordance with company policies and applicable safety regulations Comply with all company safety policies, training requirements, personal protective equipment (PPE) requirements, and fall-protection procedures Respond to emergency maintenance situations as needed Evaluate facilities and operational systems and recommend practical improvements that strengthen safety, efficiency, service quality, and accountability Transport tools, supplies, and materials between sites using a personal vehicle, coordinating and driving rental trucks as needed for large equipment or high-volume transfers Assist with gathering facilities, technology, budget, and project information and coordinating logistics for grant applications and funded projects Analyze, prioritize, and respond to requests for repairs, maintenance, purchases, technology support, and facility improvements and prepare budgets for review and approval Evaluate and administer physical security systems across agency facilities and coordinate vendors, access, maintenance, and issue resolution Serve as Safety Lead for Administrative Office and support implementation of the agency's Injury and Illness Prevention Plan Maintain current tracking tools and project documentation for vendors, contracts, assets, repairs, service requests, budgets, milestones, risks, decisions, and completed work Coordinate facilities and operations budget planning and monitoring; review proposals, negotiate pricing, and recommend cost-effective solutions Receive, assess, and coordinate non-IT help desk tickets and administrative office operational needs to support timely resolution and efficient office operations Provide minor routine maintenance and hands-on support for the Administrative Office and other agency locations, as needed Serve as the first point of contact for employee IT support requests; perform initial intake and basic triage, submit or route tickets to the managed IT service provider, communicate status, escalate delays or critical issues, and monitor requests through resolution Serve as Harmonium's Information System Security and Privacy Officer and coordinate with agency leadership and the managed IT service provider regarding technology security, privacy, access, incident response, and required documentation Collaborate across all program and administrative service areas to plan work, communicate impacts or timeline changes, manage vendor interaction, coordinate access, and minimize disruption to agency operations Under HR's direction, participate in gathering information and supporting facilities, operations, technology, safety, or privacy matters with legal implications STAFF SUPERVISION This position has no direct reports but leads projects and coordinates the work of vendors, contractors, consultants, and internal stakeholders COMMUNICATION Develop and maintain positive, professional, service-oriented relationships with employees, program leaders, vendors, contractors, consultants, and community partners Provide regular status reports on facilities, maintenance, technology services, budgets, risks, project milestones, deadlines, and outstanding decisions Coordinate Administrative Office setup and facilities and technology readiness for new employees in partnership with HR, supervisors, and the managed IT service provider AGENCY LEADERSHIP Lead the consistent implementation, documentation, and continuous improvement of agency operations, facilities, maintenance, asset management and project management procedures Provide agency oversight and coordination of outsourced IT services and hold the managed IT service provider accountable to contractual expectations and organizational priorities Anticipate operational risks and barriers, address urgent issues promptly, exercise independent judgment, recommend solutions, and drive assigned work to timely completion DECISION MAKING Participate in resource, budget, vendor, technology, and facilities planning; independently prioritize work and make recommendations that support agency-wide operations Exercise discretion and independent judgment within Harmonium's policies, procedures, contracts, budgets, regulatory requirements, and delegated authority Exercises sound judgment in communicating with the supervisor by keeping them informed of key issues, emerging concerns, and significant developments; works independently while recognizing when consultation, guidance, or escalation is needed. MINIMUM COMPETENCIES EDUCATION & EXPERIENCE Bachelor's Degree in business, operations, facilities management, project management, information systems, or a related field preferred; equivalent relevant education and experience may be considered Minimum of 5 years of progressively responsible experience in operations, facilities, project management, IT, property management, or a closely related field Employee management experience preferred Maintenance and/or handyman experience KNOWLEDGE, SKILLS & ABILITY Excellent oral and written communication skills and demonstrated commitment to responsive, high-quality internal and external customer service Ability to balance multiple priorities, respond to urgent operational needs, and remain effective in high-pressure situations Working knowledge of Google Workspace, Mac OS/iOS, PC hardware, Windows operating systems, Microsoft 365/Office applications, IT service-ticketing systems, asset management, and vendor-supported technology environments Demonstrated ability to work independently, exercise sound judgment, collaborate across departments, and lead work through influence Strong analytical and creative problem-solving skills . click apply for full job details
SAP Technical Lead
North Point Technology Novi, Michigan
Job Description Job Description SAP Technical Lead North Point Technology is seeking an experienced ERP Technical Lead to provide strategic and technical leadership across global SAP, Oracle, and enterprise application environments. This role focuses on ERP architecture, platform security, integrations, application development, cloud transformation, and operational reliability. The ideal candidate will lead global technical teams and ensure ERP platforms remain secure, scalable, compliant, and aligned with business transformation objectives. Responsibilities: Lead the global ERP technology strategy, architecture, and roadmap across SAP, Oracle, and related enterprise platforms. Manage and support SAP ECC, EWM, GRC, SNC, SRM, Solution Manager, SAP PO, SAP Portals, and Oracle applications. Establish enterprise architecture standards and design scalable, secure, and resilient ERP environments. Own ERP security, user-access governance, Segregation of Duties (SoD), SOX compliance, and audit readiness. Lead SAP and Oracle development, customizations, enhancements, APIs, Fiori/UI5 applications, and technical delivery. Define integration strategies across SAP, Oracle, cloud platforms, EDI, middleware, APIs, and third-party applications. Oversee system performance, monitoring, upgrades, enhancement packs, OSS Notes, vulnerability remediation, and operating system and database migrations. Ensure platform availability, stability, disaster recovery, backup readiness, and operational excellence across global ERP environments. Lead cloud-transformation initiatives and support hybrid-cloud ERP architecture. Drive the adoption of artificial intelligence, machine learning, automation, predictive analytics, and intelligent ERP processes. Gather business requirements and translate them into secure, scalable, and compliant technical solutions. Ensure ERP configurations, custom developments, integrations, and technical processes meet quality, security, and compliance standards. Lead global ERP implementations, plant deployments, acquisitions, divestitures, system conversions, and rollout programs. Manage technology vendors, system integrators, and strategic partners to ensure successful delivery and measurable business value. Lead and mentor global teams of architects, developers, security specialists, database administrators, and platform engineers. Identify technology gaps, operational risks, and improvement opportunities while ensuring timely resolution and proactive risk mitigation. Drive continuous improvement, automation, cost optimization, platform modernization, and technical-debt reduction. Partner with business and IT leaders to align ERP investments with organizational goals and digital-transformation initiatives. Provide governance across ERP application development, including coding standards, architectural compliance, code quality, secure development practices, CI/CD pipelines, and application lifecycle management. Requirements/Qualifications: Bachelor's degree in a business or technical discipline, or at least eight years of equivalent related professional experience. At least 10 years of related professional experience in SAP Basis, SAP Security, and Oracle database administration. Strong experience designing and leading enterprise IT architecture. Expert knowledge of SAP Basis and Security across SAP ECC, EWM, Fiori, PO, GRC, Solution Manager, and SAP Portals. Hands-on experience with SAP HANA implementations, administration, configuration, migrations, and performance troubleshooting. Experience completing SAP implementations, upgrades, enhancement packs, and operating system and database migrations. Experience integrating SAP and Oracle with cloud and enterprise solutions such as SuccessFactors, Concur, Ariba, OneSource, Warehouse Management, and Oracle GoldenGate. Experience supporting high-availability environments and Linux Red Hat Enterprise Linux platforms. Strong knowledge of SAP Solution Manager, including Root Cause Analysis, CCMS, EarlyWatch Alert, technical monitoring, data-volume management, interface monitoring, and business-process monitoring. Experience managing SAP GRC, ERP security, user access, and Segregation of Duties controls. Experience completing at least two end-to-end ERP implementations. Experience designing and supporting disaster recovery, backup, and recovery strategies. Strong knowledge of SAP bolt-on applications and enterprise-system integrations. Extensive SAP Basis administration experience, including Suite on HANA, SAP NetWeaver, and dual-landscape environments. Ability to communicate complex technical information clearly to technical and nontechnical stakeholders. Strong analytical, decision-making, leadership, presentation, and written communication skills. Fluency in written and spoken English. Preferred Qualifications: Master's degree in a business or technical discipline. SAP Administration certification. SAP operating system and database migration certification. Experience supporting ERP platforms in virtualized environments such as VMware. Experience working with structured project-delivery methodologies. Experience gathering requirements and developing process models, functional specifications, and integration-test plans. Experience conducting system testing, integration testing, and user-acceptance testing. Strong understanding of business processes and how they integrate across enterprise systems. Experience mentoring global technical teams and managing complex, cross-functional ERP programs. North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
09/22/2026
Full time
Job Description Job Description SAP Technical Lead North Point Technology is seeking an experienced ERP Technical Lead to provide strategic and technical leadership across global SAP, Oracle, and enterprise application environments. This role focuses on ERP architecture, platform security, integrations, application development, cloud transformation, and operational reliability. The ideal candidate will lead global technical teams and ensure ERP platforms remain secure, scalable, compliant, and aligned with business transformation objectives. Responsibilities: Lead the global ERP technology strategy, architecture, and roadmap across SAP, Oracle, and related enterprise platforms. Manage and support SAP ECC, EWM, GRC, SNC, SRM, Solution Manager, SAP PO, SAP Portals, and Oracle applications. Establish enterprise architecture standards and design scalable, secure, and resilient ERP environments. Own ERP security, user-access governance, Segregation of Duties (SoD), SOX compliance, and audit readiness. Lead SAP and Oracle development, customizations, enhancements, APIs, Fiori/UI5 applications, and technical delivery. Define integration strategies across SAP, Oracle, cloud platforms, EDI, middleware, APIs, and third-party applications. Oversee system performance, monitoring, upgrades, enhancement packs, OSS Notes, vulnerability remediation, and operating system and database migrations. Ensure platform availability, stability, disaster recovery, backup readiness, and operational excellence across global ERP environments. Lead cloud-transformation initiatives and support hybrid-cloud ERP architecture. Drive the adoption of artificial intelligence, machine learning, automation, predictive analytics, and intelligent ERP processes. Gather business requirements and translate them into secure, scalable, and compliant technical solutions. Ensure ERP configurations, custom developments, integrations, and technical processes meet quality, security, and compliance standards. Lead global ERP implementations, plant deployments, acquisitions, divestitures, system conversions, and rollout programs. Manage technology vendors, system integrators, and strategic partners to ensure successful delivery and measurable business value. Lead and mentor global teams of architects, developers, security specialists, database administrators, and platform engineers. Identify technology gaps, operational risks, and improvement opportunities while ensuring timely resolution and proactive risk mitigation. Drive continuous improvement, automation, cost optimization, platform modernization, and technical-debt reduction. Partner with business and IT leaders to align ERP investments with organizational goals and digital-transformation initiatives. Provide governance across ERP application development, including coding standards, architectural compliance, code quality, secure development practices, CI/CD pipelines, and application lifecycle management. Requirements/Qualifications: Bachelor's degree in a business or technical discipline, or at least eight years of equivalent related professional experience. At least 10 years of related professional experience in SAP Basis, SAP Security, and Oracle database administration. Strong experience designing and leading enterprise IT architecture. Expert knowledge of SAP Basis and Security across SAP ECC, EWM, Fiori, PO, GRC, Solution Manager, and SAP Portals. Hands-on experience with SAP HANA implementations, administration, configuration, migrations, and performance troubleshooting. Experience completing SAP implementations, upgrades, enhancement packs, and operating system and database migrations. Experience integrating SAP and Oracle with cloud and enterprise solutions such as SuccessFactors, Concur, Ariba, OneSource, Warehouse Management, and Oracle GoldenGate. Experience supporting high-availability environments and Linux Red Hat Enterprise Linux platforms. Strong knowledge of SAP Solution Manager, including Root Cause Analysis, CCMS, EarlyWatch Alert, technical monitoring, data-volume management, interface monitoring, and business-process monitoring. Experience managing SAP GRC, ERP security, user access, and Segregation of Duties controls. Experience completing at least two end-to-end ERP implementations. Experience designing and supporting disaster recovery, backup, and recovery strategies. Strong knowledge of SAP bolt-on applications and enterprise-system integrations. Extensive SAP Basis administration experience, including Suite on HANA, SAP NetWeaver, and dual-landscape environments. Ability to communicate complex technical information clearly to technical and nontechnical stakeholders. Strong analytical, decision-making, leadership, presentation, and written communication skills. Fluency in written and spoken English. Preferred Qualifications: Master's degree in a business or technical discipline. SAP Administration certification. SAP operating system and database migration certification. Experience supporting ERP platforms in virtualized environments such as VMware. Experience working with structured project-delivery methodologies. Experience gathering requirements and developing process models, functional specifications, and integration-test plans. Experience conducting system testing, integration testing, and user-acceptance testing. Strong understanding of business processes and how they integrate across enterprise systems. Experience mentoring global technical teams and managing complex, cross-functional ERP programs. North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
SAP Technical Lead
North Point Technology Maumee, Ohio
Job Description Job Description SAP Technical Lead North Point Technology is seeking an experienced ERP Technical Lead to provide strategic and technical leadership across global SAP, Oracle, and enterprise application environments. This role focuses on ERP architecture, platform security, integrations, application development, cloud transformation, and operational reliability. The ideal candidate will lead global technical teams and ensure ERP platforms remain secure, scalable, compliant, and aligned with business transformation objectives. Responsibilities: Lead the global ERP technology strategy, architecture, and roadmap across SAP, Oracle, and related enterprise platforms. Manage and support SAP ECC, EWM, GRC, SNC, SRM, Solution Manager, SAP PO, SAP Portals, and Oracle applications. Establish enterprise architecture standards and design scalable, secure, and resilient ERP environments. Own ERP security, user-access governance, Segregation of Duties (SoD), SOX compliance, and audit readiness. Lead SAP and Oracle development, customizations, enhancements, APIs, Fiori/UI5 applications, and technical delivery. Define integration strategies across SAP, Oracle, cloud platforms, EDI, middleware, APIs, and third-party applications. Oversee system performance, monitoring, upgrades, enhancement packs, OSS Notes, vulnerability remediation, and operating system and database migrations. Ensure platform availability, stability, disaster recovery, backup readiness, and operational excellence across global ERP environments. Lead cloud-transformation initiatives and support hybrid-cloud ERP architecture. Drive the adoption of artificial intelligence, machine learning, automation, predictive analytics, and intelligent ERP processes. Gather business requirements and translate them into secure, scalable, and compliant technical solutions. Ensure ERP configurations, custom developments, integrations, and technical processes meet quality, security, and compliance standards. Lead global ERP implementations, plant deployments, acquisitions, divestitures, system conversions, and rollout programs. Manage technology vendors, system integrators, and strategic partners to ensure successful delivery and measurable business value. Lead and mentor global teams of architects, developers, security specialists, database administrators, and platform engineers. Identify technology gaps, operational risks, and improvement opportunities while ensuring timely resolution and proactive risk mitigation. Drive continuous improvement, automation, cost optimization, platform modernization, and technical-debt reduction. Partner with business and IT leaders to align ERP investments with organizational goals and digital-transformation initiatives. Provide governance across ERP application development, including coding standards, architectural compliance, code quality, secure development practices, CI/CD pipelines, and application lifecycle management. Requirements/Qualifications: Bachelor's degree in a business or technical discipline, or at least eight years of equivalent related professional experience. At least 10 years of related professional experience in SAP Basis, SAP Security, and Oracle database administration. Strong experience designing and leading enterprise IT architecture. Expert knowledge of SAP Basis and Security across SAP ECC, EWM, Fiori, PO, GRC, Solution Manager, and SAP Portals. Hands-on experience with SAP HANA implementations, administration, configuration, migrations, and performance troubleshooting. Experience completing SAP implementations, upgrades, enhancement packs, and operating system and database migrations. Experience integrating SAP and Oracle with cloud and enterprise solutions such as SuccessFactors, Concur, Ariba, OneSource, Warehouse Management, and Oracle GoldenGate. Experience supporting high-availability environments and Linux Red Hat Enterprise Linux platforms. Strong knowledge of SAP Solution Manager, including Root Cause Analysis, CCMS, EarlyWatch Alert, technical monitoring, data-volume management, interface monitoring, and business-process monitoring. Experience managing SAP GRC, ERP security, user access, and Segregation of Duties controls. Experience completing at least two end-to-end ERP implementations. Experience designing and supporting disaster recovery, backup, and recovery strategies. Strong knowledge of SAP bolt-on applications and enterprise-system integrations. Extensive SAP Basis administration experience, including Suite on HANA, SAP NetWeaver, and dual-landscape environments. Ability to communicate complex technical information clearly to technical and nontechnical stakeholders. Strong analytical, decision-making, leadership, presentation, and written communication skills. Fluency in written and spoken English. Preferred Qualifications: Master's degree in a business or technical discipline. SAP Administration certification. SAP operating system and database migration certification. Experience supporting ERP platforms in virtualized environments such as VMware. Experience working with structured project-delivery methodologies. Experience gathering requirements and developing process models, functional specifications, and integration-test plans. Experience conducting system testing, integration testing, and user-acceptance testing. Strong understanding of business processes and how they integrate across enterprise systems. Experience mentoring global technical teams and managing complex, cross-functional ERP programs. North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
09/22/2026
Full time
Job Description Job Description SAP Technical Lead North Point Technology is seeking an experienced ERP Technical Lead to provide strategic and technical leadership across global SAP, Oracle, and enterprise application environments. This role focuses on ERP architecture, platform security, integrations, application development, cloud transformation, and operational reliability. The ideal candidate will lead global technical teams and ensure ERP platforms remain secure, scalable, compliant, and aligned with business transformation objectives. Responsibilities: Lead the global ERP technology strategy, architecture, and roadmap across SAP, Oracle, and related enterprise platforms. Manage and support SAP ECC, EWM, GRC, SNC, SRM, Solution Manager, SAP PO, SAP Portals, and Oracle applications. Establish enterprise architecture standards and design scalable, secure, and resilient ERP environments. Own ERP security, user-access governance, Segregation of Duties (SoD), SOX compliance, and audit readiness. Lead SAP and Oracle development, customizations, enhancements, APIs, Fiori/UI5 applications, and technical delivery. Define integration strategies across SAP, Oracle, cloud platforms, EDI, middleware, APIs, and third-party applications. Oversee system performance, monitoring, upgrades, enhancement packs, OSS Notes, vulnerability remediation, and operating system and database migrations. Ensure platform availability, stability, disaster recovery, backup readiness, and operational excellence across global ERP environments. Lead cloud-transformation initiatives and support hybrid-cloud ERP architecture. Drive the adoption of artificial intelligence, machine learning, automation, predictive analytics, and intelligent ERP processes. Gather business requirements and translate them into secure, scalable, and compliant technical solutions. Ensure ERP configurations, custom developments, integrations, and technical processes meet quality, security, and compliance standards. Lead global ERP implementations, plant deployments, acquisitions, divestitures, system conversions, and rollout programs. Manage technology vendors, system integrators, and strategic partners to ensure successful delivery and measurable business value. Lead and mentor global teams of architects, developers, security specialists, database administrators, and platform engineers. Identify technology gaps, operational risks, and improvement opportunities while ensuring timely resolution and proactive risk mitigation. Drive continuous improvement, automation, cost optimization, platform modernization, and technical-debt reduction. Partner with business and IT leaders to align ERP investments with organizational goals and digital-transformation initiatives. Provide governance across ERP application development, including coding standards, architectural compliance, code quality, secure development practices, CI/CD pipelines, and application lifecycle management. Requirements/Qualifications: Bachelor's degree in a business or technical discipline, or at least eight years of equivalent related professional experience. At least 10 years of related professional experience in SAP Basis, SAP Security, and Oracle database administration. Strong experience designing and leading enterprise IT architecture. Expert knowledge of SAP Basis and Security across SAP ECC, EWM, Fiori, PO, GRC, Solution Manager, and SAP Portals. Hands-on experience with SAP HANA implementations, administration, configuration, migrations, and performance troubleshooting. Experience completing SAP implementations, upgrades, enhancement packs, and operating system and database migrations. Experience integrating SAP and Oracle with cloud and enterprise solutions such as SuccessFactors, Concur, Ariba, OneSource, Warehouse Management, and Oracle GoldenGate. Experience supporting high-availability environments and Linux Red Hat Enterprise Linux platforms. Strong knowledge of SAP Solution Manager, including Root Cause Analysis, CCMS, EarlyWatch Alert, technical monitoring, data-volume management, interface monitoring, and business-process monitoring. Experience managing SAP GRC, ERP security, user access, and Segregation of Duties controls. Experience completing at least two end-to-end ERP implementations. Experience designing and supporting disaster recovery, backup, and recovery strategies. Strong knowledge of SAP bolt-on applications and enterprise-system integrations. Extensive SAP Basis administration experience, including Suite on HANA, SAP NetWeaver, and dual-landscape environments. Ability to communicate complex technical information clearly to technical and nontechnical stakeholders. Strong analytical, decision-making, leadership, presentation, and written communication skills. Fluency in written and spoken English. Preferred Qualifications: Master's degree in a business or technical discipline. SAP Administration certification. SAP operating system and database migration certification. Experience supporting ERP platforms in virtualized environments such as VMware. Experience working with structured project-delivery methodologies. Experience gathering requirements and developing process models, functional specifications, and integration-test plans. Experience conducting system testing, integration testing, and user-acceptance testing. Strong understanding of business processes and how they integrate across enterprise systems. Experience mentoring global technical teams and managing complex, cross-functional ERP programs. North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
ERP Analyst
NPA WorldWide Springfield, Missouri
Job description: The ERP Analysts role is to maintain and operate the organization's ERP system by following best practices. This includes installing, configuring, patching, upgrading, and working with product support, to maintain the company's investments in business applications technologies. The ERP Analyst is also responsible for planning and coordinating change management processes required to support third-party business systems integrated with the ERP system necessary for business operations. The ERP Analyst manages user requests, develops user reporting requests using SQL and performs system security administration functions such as creating user profiles and accounts. The analyst also maintains system/user security authentication, administers application security and maintains system documentation and logs. This individual will apply proven communication and problem-solving skills to resolve issues related to deploying or upgrading mission-critical ERP software. Essential Duties and Responsibilities - As our ERP Analyst, key responsibilities include: - Supporting Users requests - Answering questions or providing directions on software functionality / menus / options - Identifying, coordinating and scheduling software training - Inquiring about, submitting cases to and following up with software support - Coordinating and working with outside technical resources providing programming specifications - Uses SQL to create ad hoc and special reporting, and to extract pertinent data to validate data - Creating and maintaining our business forms on demand utilizing Compleo - Maintaining and refreshing our software test environment as required - Assisting associates with identifying, manipulating, exporting, and importing key data elements, such as BOMs, pricing, etc. - Maintaining and creating Webtop analytical dashboard data and views - Maintaining and creating IDF objects, views, subsets, sorts - Correcting, clearing errors and maintaining LX and Touchpath databases as needed - Ordering Users supplies such as labels, etc. - Maintaining and creating new Robot jobs, ensuring all Robot jobs (daily, weekly, monthly, and annually) are scheduled, complete successfully and reports distributed - Organizing, documenting and maintaining important procedural documents, data points and scripts - Creating and maintaining our LX / MES / Touchpath analytical dashboard user profiles and their credentials - Ensuring all IBM iSeries data backups are completed successfully - Restoring relevant archived data as needed - Working with and scheduling off-hours technical support Qualifications: Minimum Qualifications American citizens or Green Card only no sponsorship candidates - Bachelors degree in computer science or related IT field or 4-5 years of applicable IT experience - Possesses functional knowledge of ERP-LX and has the ability to maintain and support user requirements - Experience using SQL to develop user reports, analyze and research data - Excellent inter-personal and communication skills; capable of explaining procedures verbally or in writing, with end-users and technical consultants - Business skills to interact with IT service-providers for contracts, services, and licensing - Critical thinking, troubleshooting skills and operate independently or in a group setting - Aptitude to learn new skills and gain knowledge through experience - RPG programming A plus. Technical Resources Software: - Infor LX 8.4.0 - ERP, IDF, Webtop - Crossroads - MES - Touchpath - WMS - ACT - CRM - Compleo Automated Document Processing - Help Systems Robot Job Scheduler - TL Ashford - Barcode - Google Apps, MS Office 365 - Operating systems (IBM i, Windows11, Windows Server) Hardware: - IBM iSeries/AS400 operation/Tape Library - Multi-Function Printers (MFP), Barcode label printers - MS Server, Workstation, Tablets, Barcode Scanners Why is This a Great Opportunity: The company is a family-owned business that has been operating for over 60 years. They offer a quality product, have a good industry reputation, and long-tenured employees. The hiring manager's management style: It involves hiring people equipped with the essential skills to perform tasks, providing the necessary tools to do the job right and empowering them. Im not a micromanager but am hands-on when needed. Im as collaborative and transparent of a manager as possible. I involve relevant or all team members early in the decision process that affects them or our team. I communicate openly on priorities according to business needs and ensure engaged team members understand the expected end results before we commence work. Im results-focused and hold myself accountable as I do with my team members.
09/22/2026
Full time
Job description: The ERP Analysts role is to maintain and operate the organization's ERP system by following best practices. This includes installing, configuring, patching, upgrading, and working with product support, to maintain the company's investments in business applications technologies. The ERP Analyst is also responsible for planning and coordinating change management processes required to support third-party business systems integrated with the ERP system necessary for business operations. The ERP Analyst manages user requests, develops user reporting requests using SQL and performs system security administration functions such as creating user profiles and accounts. The analyst also maintains system/user security authentication, administers application security and maintains system documentation and logs. This individual will apply proven communication and problem-solving skills to resolve issues related to deploying or upgrading mission-critical ERP software. Essential Duties and Responsibilities - As our ERP Analyst, key responsibilities include: - Supporting Users requests - Answering questions or providing directions on software functionality / menus / options - Identifying, coordinating and scheduling software training - Inquiring about, submitting cases to and following up with software support - Coordinating and working with outside technical resources providing programming specifications - Uses SQL to create ad hoc and special reporting, and to extract pertinent data to validate data - Creating and maintaining our business forms on demand utilizing Compleo - Maintaining and refreshing our software test environment as required - Assisting associates with identifying, manipulating, exporting, and importing key data elements, such as BOMs, pricing, etc. - Maintaining and creating Webtop analytical dashboard data and views - Maintaining and creating IDF objects, views, subsets, sorts - Correcting, clearing errors and maintaining LX and Touchpath databases as needed - Ordering Users supplies such as labels, etc. - Maintaining and creating new Robot jobs, ensuring all Robot jobs (daily, weekly, monthly, and annually) are scheduled, complete successfully and reports distributed - Organizing, documenting and maintaining important procedural documents, data points and scripts - Creating and maintaining our LX / MES / Touchpath analytical dashboard user profiles and their credentials - Ensuring all IBM iSeries data backups are completed successfully - Restoring relevant archived data as needed - Working with and scheduling off-hours technical support Qualifications: Minimum Qualifications American citizens or Green Card only no sponsorship candidates - Bachelors degree in computer science or related IT field or 4-5 years of applicable IT experience - Possesses functional knowledge of ERP-LX and has the ability to maintain and support user requirements - Experience using SQL to develop user reports, analyze and research data - Excellent inter-personal and communication skills; capable of explaining procedures verbally or in writing, with end-users and technical consultants - Business skills to interact with IT service-providers for contracts, services, and licensing - Critical thinking, troubleshooting skills and operate independently or in a group setting - Aptitude to learn new skills and gain knowledge through experience - RPG programming A plus. Technical Resources Software: - Infor LX 8.4.0 - ERP, IDF, Webtop - Crossroads - MES - Touchpath - WMS - ACT - CRM - Compleo Automated Document Processing - Help Systems Robot Job Scheduler - TL Ashford - Barcode - Google Apps, MS Office 365 - Operating systems (IBM i, Windows11, Windows Server) Hardware: - IBM iSeries/AS400 operation/Tape Library - Multi-Function Printers (MFP), Barcode label printers - MS Server, Workstation, Tablets, Barcode Scanners Why is This a Great Opportunity: The company is a family-owned business that has been operating for over 60 years. They offer a quality product, have a good industry reputation, and long-tenured employees. The hiring manager's management style: It involves hiring people equipped with the essential skills to perform tasks, providing the necessary tools to do the job right and empowering them. Im not a micromanager but am hands-on when needed. Im as collaborative and transparent of a manager as possible. I involve relevant or all team members early in the decision process that affects them or our team. I communicate openly on priorities according to business needs and ensure engaged team members understand the expected end results before we commence work. Im results-focused and hold myself accountable as I do with my team members.
Software Engineering Team Lead - $115000
ComTec Solutions Rochester, New York
Description: Software Engineering Team Lead Department: Enterprise Systems Group Billable Hours Goal: 60% of worked hours Position Type: Full Time Travel Required: Minimal as needed JOB SUMMARY: As the Technical Lead of the Enterprise Systems Group, you will lead the technical team to help ensure they are following processes to deliver all technical functions to agreed scope and specifications as well as provide ongoing client support. Streamline and provide onboarding activities by shadowing, training, ensuring training teams are completing training and other activities. Making decisions aimed at improving efficiency while at the same time ensuring no disruption of on-time delivery to customers. Directly working with the consulting leads to provide quality solution design. REPORTS TO: Manager, Enterprise Systems Group DIRECT REPORTS: Systems and Software Engineers ESSENTIAL FUNCTIONS: Utilize Software Engineering knowledge providing customized solutions to Epicor and external utilities Develop and test solutions with attention to detail and accuracy Document all modifications to client software according to company policy Manage assigned queue, to ensure the team is meeting deadlines and other milestones Provide classroom training to end users on Epicor technical tools Mentor Technical Team Members as required Assist in the hiring process of Technical Team Members Assist with onboarding/training of new Technical Team Members Actively contribute to development team process improvement, policies and procedures Provide direction and escalation for ticket / task issues, and customer satisfaction follow up Present ComTec in a positive light both internally and externally (i.e., be a champion for the company) Assist with performance and development of Technical Team Members Develop and monitor yearly training plans for direct reports Assist Director with quarterly performance reviews with direct reports ADDITIONAL RESPONSIBILITIES: Troubleshoot, identify and evaluate alternative solutions to a problem Maintain daily timesheet and expense report entries and submit them accurately and timely Lead weekly team meetings. Attend Epicor Escalation Meetings Other duties as required Requirements: TECHNICAL SKILLS: C# / VB.NET (intermediate/Advanced) Knowledge of Microsoft SQL Server and/or Progress Databases (Intermediate) Crystal Reports development (Basic) Microsoft SSRS Reporting (Basic) SOFT SKILLS & ABILITIES: Must be able to read, correctly interpret, develop, implement and test solutions based on the specifications document Strong written and verbal communication skills Pleasant and professional demeanor in all client and internal communications Intellectually resourceful with sound judgment and effective decision-making abilities Independent worker and able to work effectively on daily tasks without direct supervision Strong organization skills and ability to operate efficiently throughout daily tasks In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate too; accepts escalated issues; and mentors when appropriate Demonstrate empathy and professionalism with users at all times Work well with clients at all levels Operate with client satisfaction in mind Energy, enthusiasm and results-oriented EDUCATION, EXPERIENCE, & KNOWLEDGE: Related bachelor's degree or equivalent work experience 4+ years of Microsoft .NET programming experience Epicor application experience a plus WORK ENVIRONMENT/PHYSICAL DEMANDS: Use of computer and office equipment Ability to remain calm in stressful situations Performs all administrative functions expected at this level ADDITIONAL REQUIREMENTS: Ability to schedule for evening or weekend work occasionally Valid driver's license in your state of residence and reliable personal vehicle Compensation details: 00 Yearly Salary PIbf46f33cc41b-6184
09/22/2026
Full time
Description: Software Engineering Team Lead Department: Enterprise Systems Group Billable Hours Goal: 60% of worked hours Position Type: Full Time Travel Required: Minimal as needed JOB SUMMARY: As the Technical Lead of the Enterprise Systems Group, you will lead the technical team to help ensure they are following processes to deliver all technical functions to agreed scope and specifications as well as provide ongoing client support. Streamline and provide onboarding activities by shadowing, training, ensuring training teams are completing training and other activities. Making decisions aimed at improving efficiency while at the same time ensuring no disruption of on-time delivery to customers. Directly working with the consulting leads to provide quality solution design. REPORTS TO: Manager, Enterprise Systems Group DIRECT REPORTS: Systems and Software Engineers ESSENTIAL FUNCTIONS: Utilize Software Engineering knowledge providing customized solutions to Epicor and external utilities Develop and test solutions with attention to detail and accuracy Document all modifications to client software according to company policy Manage assigned queue, to ensure the team is meeting deadlines and other milestones Provide classroom training to end users on Epicor technical tools Mentor Technical Team Members as required Assist in the hiring process of Technical Team Members Assist with onboarding/training of new Technical Team Members Actively contribute to development team process improvement, policies and procedures Provide direction and escalation for ticket / task issues, and customer satisfaction follow up Present ComTec in a positive light both internally and externally (i.e., be a champion for the company) Assist with performance and development of Technical Team Members Develop and monitor yearly training plans for direct reports Assist Director with quarterly performance reviews with direct reports ADDITIONAL RESPONSIBILITIES: Troubleshoot, identify and evaluate alternative solutions to a problem Maintain daily timesheet and expense report entries and submit them accurately and timely Lead weekly team meetings. Attend Epicor Escalation Meetings Other duties as required Requirements: TECHNICAL SKILLS: C# / VB.NET (intermediate/Advanced) Knowledge of Microsoft SQL Server and/or Progress Databases (Intermediate) Crystal Reports development (Basic) Microsoft SSRS Reporting (Basic) SOFT SKILLS & ABILITIES: Must be able to read, correctly interpret, develop, implement and test solutions based on the specifications document Strong written and verbal communication skills Pleasant and professional demeanor in all client and internal communications Intellectually resourceful with sound judgment and effective decision-making abilities Independent worker and able to work effectively on daily tasks without direct supervision Strong organization skills and ability to operate efficiently throughout daily tasks In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate too; accepts escalated issues; and mentors when appropriate Demonstrate empathy and professionalism with users at all times Work well with clients at all levels Operate with client satisfaction in mind Energy, enthusiasm and results-oriented EDUCATION, EXPERIENCE, & KNOWLEDGE: Related bachelor's degree or equivalent work experience 4+ years of Microsoft .NET programming experience Epicor application experience a plus WORK ENVIRONMENT/PHYSICAL DEMANDS: Use of computer and office equipment Ability to remain calm in stressful situations Performs all administrative functions expected at this level ADDITIONAL REQUIREMENTS: Ability to schedule for evening or weekend work occasionally Valid driver's license in your state of residence and reliable personal vehicle Compensation details: 00 Yearly Salary PIbf46f33cc41b-6184
Principal Technology Compliance Program Manager - Vulnerability Management
Alaska Airlines Seattle, Washington
Company: Alaska Airlines The Team: Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary: The Technology Compliance Program Manager Vulnerability Management is the sole subject matter expert in the technology compliance and vulnerability management domain. As an individual contributor, this role defines long-term strategy for the identification, assessment, prioritization, and remediation of security vulnerabilities across our technology environment and exercises considerable latitude and initiative to solve broad, complex problems. Key Duties: As the lead subject matter expert in technology compliance, ensure the vulnerability management program aligns with regulatory requirements (e.g., PCI-DSS, HIPAA, NIST, ISO 27001) and integrates with other security tools such as SIEM, CMDB, and ticketing systems. Define long-term strategy for developing, implementing, and continuously improving the enterprise vulnerability management strategy and roadmap. Influence across company and several levels up to execute on IT assessments focusing on compliance with information security policy, procedures and standards. Manage and optimize vulnerability management tools (e.g., Tenable, Qualys, Rapid7, etc.) to continuously improve the internal audit and risk management review. Consult Alaska Air Group divisions, IT departments and project resources regarding the development, management approval, and implementation of objectives, goals, policies, standards, guidelines, and other requirement statements needed to support information security compliance throughout the company. Serve as the primary point of contact between penetration testers and internal stakeholders, ensuring clear scope definition, rules of engagement, and minimal business disruption. Define and track key performance indicators (KPIs) and metrics to measure program effectiveness. Analyze and track findings, validate results, and work with relevant teams to prioritize and remediate identified vulnerabilities. Manage execution of timely delivery of reports to leadership and stakeholders, maintain documentation, and integrate findings into the broader vulnerability management lifecycle. Oversee regular vulnerability scanning and assessments across infrastructure, applications, and cloud environments. Facilitate, schedule, and coordinate internal and third-party penetration tests across applications, networks, and cloud environments. Maintain documentation and evidence for audits and compliance reviews. Job-Specific Experience, Education & Skills: Required 7 years of experience in IT Security and Compliance, or related area. Bachelor's degree in Information Security, Information Technology, Computer Science or related field, or an additional two years of relevant training/experience in lieu of this degree. Experience in project management, including all elements of scope, schedule, budgeting, risk evaluation, quality, integration, staffing, and communications. Knowledge of security regulations (e.g., Sarbanes-Oxley, Payment Card Industry Data Security Specification PCI DSS , Health Insurance Portability and Accountability Act HIPAA ) and standards (e.g. ISO 27001, NIST SP800-series). Excellent verbal and written communication skills. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred Industry certification in security (e.g. CISA, CISSP, and/or GIAC). Industry certification in project management (e.g. PMP). 2 years of experience leading people. Demonstrated knowledge and experience in information security, software development and/or network security for large organizations. Detailed technical knowledge in security engineering, system and network security, authentication and security protocols. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Create a culture where all employees feel safe and supported. Salary Range: $141,250 - $211,900 / year Salary Details: Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. Note: We don't typically hire at the top of the range. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Exempt Employment Type: Full-Time Regular/Temporary: Regular Requisition Type: Management Location: Seattle - Hub Featured Job: 0 A Y - T2 L
09/22/2026
Full time
Company: Alaska Airlines The Team: Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary: The Technology Compliance Program Manager Vulnerability Management is the sole subject matter expert in the technology compliance and vulnerability management domain. As an individual contributor, this role defines long-term strategy for the identification, assessment, prioritization, and remediation of security vulnerabilities across our technology environment and exercises considerable latitude and initiative to solve broad, complex problems. Key Duties: As the lead subject matter expert in technology compliance, ensure the vulnerability management program aligns with regulatory requirements (e.g., PCI-DSS, HIPAA, NIST, ISO 27001) and integrates with other security tools such as SIEM, CMDB, and ticketing systems. Define long-term strategy for developing, implementing, and continuously improving the enterprise vulnerability management strategy and roadmap. Influence across company and several levels up to execute on IT assessments focusing on compliance with information security policy, procedures and standards. Manage and optimize vulnerability management tools (e.g., Tenable, Qualys, Rapid7, etc.) to continuously improve the internal audit and risk management review. Consult Alaska Air Group divisions, IT departments and project resources regarding the development, management approval, and implementation of objectives, goals, policies, standards, guidelines, and other requirement statements needed to support information security compliance throughout the company. Serve as the primary point of contact between penetration testers and internal stakeholders, ensuring clear scope definition, rules of engagement, and minimal business disruption. Define and track key performance indicators (KPIs) and metrics to measure program effectiveness. Analyze and track findings, validate results, and work with relevant teams to prioritize and remediate identified vulnerabilities. Manage execution of timely delivery of reports to leadership and stakeholders, maintain documentation, and integrate findings into the broader vulnerability management lifecycle. Oversee regular vulnerability scanning and assessments across infrastructure, applications, and cloud environments. Facilitate, schedule, and coordinate internal and third-party penetration tests across applications, networks, and cloud environments. Maintain documentation and evidence for audits and compliance reviews. Job-Specific Experience, Education & Skills: Required 7 years of experience in IT Security and Compliance, or related area. Bachelor's degree in Information Security, Information Technology, Computer Science or related field, or an additional two years of relevant training/experience in lieu of this degree. Experience in project management, including all elements of scope, schedule, budgeting, risk evaluation, quality, integration, staffing, and communications. Knowledge of security regulations (e.g., Sarbanes-Oxley, Payment Card Industry Data Security Specification PCI DSS , Health Insurance Portability and Accountability Act HIPAA ) and standards (e.g. ISO 27001, NIST SP800-series). Excellent verbal and written communication skills. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred Industry certification in security (e.g. CISA, CISSP, and/or GIAC). Industry certification in project management (e.g. PMP). 2 years of experience leading people. Demonstrated knowledge and experience in information security, software development and/or network security for large organizations. Detailed technical knowledge in security engineering, system and network security, authentication and security protocols. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Create a culture where all employees feel safe and supported. Salary Range: $141,250 - $211,900 / year Salary Details: Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. Note: We don't typically hire at the top of the range. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Exempt Employment Type: Full-Time Regular/Temporary: Regular Requisition Type: Management Location: Seattle - Hub Featured Job: 0 A Y - T2 L
Sr. Critical Infrastructure Engineer
Jones Lang LaSalle Americas, Inc. Orangeburg, New York
Jones Lang LaSalle Americas, Inc. (JLL) is seeking a Sr. Critical Infrastructure Engineer to lead the reliability, performance, and resilience of mission-critical building systems across a commercial real estate portfolio. In this role, you will design, operate, and optimize electrical, mechanical, and controls infrastructure, ensuring uptime for data centers and high-priority facilities. You will drive preventive maintenance, capacity planning, commissioning, and incident response while partnering with clients, vendors, and internal teams to deliver safe, efficient, and sustainable environments. Responsibilities Design, operate, and optimize critical building infrastructure (power, HVAC, UPS, generators, BMS). Lead reliability, redundancy, and resilience planning for data centers and mission-critical facilities. Oversee preventive and predictive maintenance programs with vendors and site teams. Monitor system performance, analyze failures, and implement root-cause corrective actions. Ensure compliance with safety codes, environmental regulations, and JLL standards. Manage infrastructure projects, upgrades, and capacity planning across portfolios. Develop and maintain SOPs, EOPs, and commissioning/acceptance testing protocols. Provide technical guidance to engineers, facility managers, and client stakeholders. Support incident response, risk assessments, and business continuity planning. Leverage data and smart building technologies to drive energy efficiency and sustainability. Required Skills Critical infrastructure design Electrical power systems Mechanical/HVAC systems UPS and generator systems Building Management Systems (BMS) Reliability and redundancy planning Preventive and predictive maintenance Root cause analysis Commissioning and testing Project management
09/22/2026
Full time
Jones Lang LaSalle Americas, Inc. (JLL) is seeking a Sr. Critical Infrastructure Engineer to lead the reliability, performance, and resilience of mission-critical building systems across a commercial real estate portfolio. In this role, you will design, operate, and optimize electrical, mechanical, and controls infrastructure, ensuring uptime for data centers and high-priority facilities. You will drive preventive maintenance, capacity planning, commissioning, and incident response while partnering with clients, vendors, and internal teams to deliver safe, efficient, and sustainable environments. Responsibilities Design, operate, and optimize critical building infrastructure (power, HVAC, UPS, generators, BMS). Lead reliability, redundancy, and resilience planning for data centers and mission-critical facilities. Oversee preventive and predictive maintenance programs with vendors and site teams. Monitor system performance, analyze failures, and implement root-cause corrective actions. Ensure compliance with safety codes, environmental regulations, and JLL standards. Manage infrastructure projects, upgrades, and capacity planning across portfolios. Develop and maintain SOPs, EOPs, and commissioning/acceptance testing protocols. Provide technical guidance to engineers, facility managers, and client stakeholders. Support incident response, risk assessments, and business continuity planning. Leverage data and smart building technologies to drive energy efficiency and sustainability. Required Skills Critical infrastructure design Electrical power systems Mechanical/HVAC systems UPS and generator systems Building Management Systems (BMS) Reliability and redundancy planning Preventive and predictive maintenance Root cause analysis Commissioning and testing Project management
Sr. Technical Project/Program Manager ()
ASK Consulting Jersey City, New Jersey
Job DescriptionJob Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Sr. Technical Project/Program Manager Duration: 5+ Months Location: Austin, TX Type: Remote Pay range: $70.00 to $76.08 Hourly Position Summary: The Senior Technical Project/Program Manager leads large-scale strategic initiatives that drive organizational transformation, operational excellence, and business outcomes across multiple portfolios and delivery teams. This role serves as a key connector between executives, business leaders, engineering organizations, and cross-functional stakeholders, ensuring alignment, accountability, and successful execution of complex programs. The position is responsible for developing program strategies, establishing governance frameworks, managing risks and dependencies, driving adoption of organizational change initiatives, and delivering executive-level insights that inform decision-making. The role requires strong leadership, communication, analytical, and organizational skills to successfully coordinate work across diverse stakeholder groups and evolving business priorities. Key Responsibilities: Program Leadership & Execution Lead strategic, cross-functional programs from initiation through implementation and operationalization. Develop program roadmaps, timelines, milestones, and success metrics. Manage program scope, risks, dependencies, and issue resolution. Coordinate activities across multiple teams to ensure alignment with organizational goals. Drive continuous improvement and operational efficiency initiatives. Stakeholder & Executive Management Partner with senior leadership to translate strategic objectives into actionable execution plans. Facilitate governance forums, steering committees, and leadership reviews. Prepare executive communications, status reports, dashboards, and presentations. Build strong relationships across business, technology, HR, communications, and operations teams. Act as a trusted advisor and point of coordination for complex initiatives. Organizational Change & Transformation Support enterprise transformation initiatives through planning, communication, and adoption management. Coordinate training, readiness, and change enablement activities. Monitor adoption metrics and stakeholder feedback to identify risks and improvement opportunities. Partner with change management and communications teams to ensure consistent messaging and engagement. Facilitate cross-functional collaboration to accelerate organizational maturity and business value realization. Governance, Reporting & Analytics Establish and maintain program governance processes and reporting structures. Develop and manage executive dashboards, scorecards, trackers, and progress reporting mechanisms. Analyze program performance, risks, and trends to provide actionable recommendations. Ensure data accuracy and consistency across reporting artifacts. Drive transparency and accountability through regular program reviews. Team Enablement & Cross-Functional Coordination Facilitate collaboration among Portfolio Engineers, Delivery Stream Engineers, business leaders, and technical teams. Coordinate planning cycles, readiness activities, and resource alignment. Support teams with process improvements, documentation standards, and operational best practices. Foster a culture of continuous learning, innovation, and accountability. Ensure stakeholders have clear ownership, expectations, and action plans. Job Requirements: Target Years of Exp: 3-5 Top 5 Must Haves: Executive presence, stakeholder management, tactical project management (tracking, follow-ups, etc.), familiarity with Excel and MS suite, technical writing Qualifications: Extensive experience leading large-scale technical programs and strategic initiatives. Strong knowledge of project and program management methodologies, governance, and risk management. Experience supporting organizational transformation, change management, and adoption initiatives. Proven ability to influence senior leaders and stakeholders without direct authority. Exceptional written and verbal communication skills, including executive-level presentations. Advanced proficiency with MS 365 tools, reporting solutions, collaboration platforms, and program management systems. Strong analytical, organizational, and problem-solving capabilities. Success Measures: Programs delivered on schedule and aligned with strategic objectives. Strong executive visibility and stakeholder satisfaction. Effective governance, risk mitigation, and decision-making processes. Successful adoption of transformational initiatives and new ways of working. High-quality reporting and actionable leadership insights. Improved operational efficiency and measurable business impact. About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
09/22/2026
Full time
Job DescriptionJob Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Sr. Technical Project/Program Manager Duration: 5+ Months Location: Austin, TX Type: Remote Pay range: $70.00 to $76.08 Hourly Position Summary: The Senior Technical Project/Program Manager leads large-scale strategic initiatives that drive organizational transformation, operational excellence, and business outcomes across multiple portfolios and delivery teams. This role serves as a key connector between executives, business leaders, engineering organizations, and cross-functional stakeholders, ensuring alignment, accountability, and successful execution of complex programs. The position is responsible for developing program strategies, establishing governance frameworks, managing risks and dependencies, driving adoption of organizational change initiatives, and delivering executive-level insights that inform decision-making. The role requires strong leadership, communication, analytical, and organizational skills to successfully coordinate work across diverse stakeholder groups and evolving business priorities. Key Responsibilities: Program Leadership & Execution Lead strategic, cross-functional programs from initiation through implementation and operationalization. Develop program roadmaps, timelines, milestones, and success metrics. Manage program scope, risks, dependencies, and issue resolution. Coordinate activities across multiple teams to ensure alignment with organizational goals. Drive continuous improvement and operational efficiency initiatives. Stakeholder & Executive Management Partner with senior leadership to translate strategic objectives into actionable execution plans. Facilitate governance forums, steering committees, and leadership reviews. Prepare executive communications, status reports, dashboards, and presentations. Build strong relationships across business, technology, HR, communications, and operations teams. Act as a trusted advisor and point of coordination for complex initiatives. Organizational Change & Transformation Support enterprise transformation initiatives through planning, communication, and adoption management. Coordinate training, readiness, and change enablement activities. Monitor adoption metrics and stakeholder feedback to identify risks and improvement opportunities. Partner with change management and communications teams to ensure consistent messaging and engagement. Facilitate cross-functional collaboration to accelerate organizational maturity and business value realization. Governance, Reporting & Analytics Establish and maintain program governance processes and reporting structures. Develop and manage executive dashboards, scorecards, trackers, and progress reporting mechanisms. Analyze program performance, risks, and trends to provide actionable recommendations. Ensure data accuracy and consistency across reporting artifacts. Drive transparency and accountability through regular program reviews. Team Enablement & Cross-Functional Coordination Facilitate collaboration among Portfolio Engineers, Delivery Stream Engineers, business leaders, and technical teams. Coordinate planning cycles, readiness activities, and resource alignment. Support teams with process improvements, documentation standards, and operational best practices. Foster a culture of continuous learning, innovation, and accountability. Ensure stakeholders have clear ownership, expectations, and action plans. Job Requirements: Target Years of Exp: 3-5 Top 5 Must Haves: Executive presence, stakeholder management, tactical project management (tracking, follow-ups, etc.), familiarity with Excel and MS suite, technical writing Qualifications: Extensive experience leading large-scale technical programs and strategic initiatives. Strong knowledge of project and program management methodologies, governance, and risk management. Experience supporting organizational transformation, change management, and adoption initiatives. Proven ability to influence senior leaders and stakeholders without direct authority. Exceptional written and verbal communication skills, including executive-level presentations. Advanced proficiency with MS 365 tools, reporting solutions, collaboration platforms, and program management systems. Strong analytical, organizational, and problem-solving capabilities. Success Measures: Programs delivered on schedule and aligned with strategic objectives. Strong executive visibility and stakeholder satisfaction. Effective governance, risk mitigation, and decision-making processes. Successful adoption of transformational initiatives and new ways of working. High-quality reporting and actionable leadership insights. Improved operational efficiency and measurable business impact. About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Sr. Technical Project/Program Manager ()
ASK Consulting Albany, Georgia
Job DescriptionJob Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Sr. Technical Project/Program Manager Duration: 5+ Months Location: Austin, TX Type: Remote Pay range: $70.00 to $76.08 Hourly Position Summary: The Senior Technical Project/Program Manager leads large-scale strategic initiatives that drive organizational transformation, operational excellence, and business outcomes across multiple portfolios and delivery teams. This role serves as a key connector between executives, business leaders, engineering organizations, and cross-functional stakeholders, ensuring alignment, accountability, and successful execution of complex programs. The position is responsible for developing program strategies, establishing governance frameworks, managing risks and dependencies, driving adoption of organizational change initiatives, and delivering executive-level insights that inform decision-making. The role requires strong leadership, communication, analytical, and organizational skills to successfully coordinate work across diverse stakeholder groups and evolving business priorities. Key Responsibilities: Program Leadership & Execution Lead strategic, cross-functional programs from initiation through implementation and operationalization. Develop program roadmaps, timelines, milestones, and success metrics. Manage program scope, risks, dependencies, and issue resolution. Coordinate activities across multiple teams to ensure alignment with organizational goals. Drive continuous improvement and operational efficiency initiatives. Stakeholder & Executive Management Partner with senior leadership to translate strategic objectives into actionable execution plans. Facilitate governance forums, steering committees, and leadership reviews. Prepare executive communications, status reports, dashboards, and presentations. Build strong relationships across business, technology, HR, communications, and operations teams. Act as a trusted advisor and point of coordination for complex initiatives. Organizational Change & Transformation Support enterprise transformation initiatives through planning, communication, and adoption management. Coordinate training, readiness, and change enablement activities. Monitor adoption metrics and stakeholder feedback to identify risks and improvement opportunities. Partner with change management and communications teams to ensure consistent messaging and engagement. Facilitate cross-functional collaboration to accelerate organizational maturity and business value realization. Governance, Reporting & Analytics Establish and maintain program governance processes and reporting structures. Develop and manage executive dashboards, scorecards, trackers, and progress reporting mechanisms. Analyze program performance, risks, and trends to provide actionable recommendations. Ensure data accuracy and consistency across reporting artifacts. Drive transparency and accountability through regular program reviews. Team Enablement & Cross-Functional Coordination Facilitate collaboration among Portfolio Engineers, Delivery Stream Engineers, business leaders, and technical teams. Coordinate planning cycles, readiness activities, and resource alignment. Support teams with process improvements, documentation standards, and operational best practices. Foster a culture of continuous learning, innovation, and accountability. Ensure stakeholders have clear ownership, expectations, and action plans. Job Requirements: Target Years of Exp: 3-5 Top 5 Must Haves: Executive presence, stakeholder management, tactical project management (tracking, follow-ups, etc.), familiarity with Excel and MS suite, technical writing Qualifications: Extensive experience leading large-scale technical programs and strategic initiatives. Strong knowledge of project and program management methodologies, governance, and risk management. Experience supporting organizational transformation, change management, and adoption initiatives. Proven ability to influence senior leaders and stakeholders without direct authority. Exceptional written and verbal communication skills, including executive-level presentations. Advanced proficiency with MS 365 tools, reporting solutions, collaboration platforms, and program management systems. Strong analytical, organizational, and problem-solving capabilities. Success Measures: Programs delivered on schedule and aligned with strategic objectives. Strong executive visibility and stakeholder satisfaction. Effective governance, risk mitigation, and decision-making processes. Successful adoption of transformational initiatives and new ways of working. High-quality reporting and actionable leadership insights. Improved operational efficiency and measurable business impact. About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
09/22/2026
Full time
Job DescriptionJob Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Sr. Technical Project/Program Manager Duration: 5+ Months Location: Austin, TX Type: Remote Pay range: $70.00 to $76.08 Hourly Position Summary: The Senior Technical Project/Program Manager leads large-scale strategic initiatives that drive organizational transformation, operational excellence, and business outcomes across multiple portfolios and delivery teams. This role serves as a key connector between executives, business leaders, engineering organizations, and cross-functional stakeholders, ensuring alignment, accountability, and successful execution of complex programs. The position is responsible for developing program strategies, establishing governance frameworks, managing risks and dependencies, driving adoption of organizational change initiatives, and delivering executive-level insights that inform decision-making. The role requires strong leadership, communication, analytical, and organizational skills to successfully coordinate work across diverse stakeholder groups and evolving business priorities. Key Responsibilities: Program Leadership & Execution Lead strategic, cross-functional programs from initiation through implementation and operationalization. Develop program roadmaps, timelines, milestones, and success metrics. Manage program scope, risks, dependencies, and issue resolution. Coordinate activities across multiple teams to ensure alignment with organizational goals. Drive continuous improvement and operational efficiency initiatives. Stakeholder & Executive Management Partner with senior leadership to translate strategic objectives into actionable execution plans. Facilitate governance forums, steering committees, and leadership reviews. Prepare executive communications, status reports, dashboards, and presentations. Build strong relationships across business, technology, HR, communications, and operations teams. Act as a trusted advisor and point of coordination for complex initiatives. Organizational Change & Transformation Support enterprise transformation initiatives through planning, communication, and adoption management. Coordinate training, readiness, and change enablement activities. Monitor adoption metrics and stakeholder feedback to identify risks and improvement opportunities. Partner with change management and communications teams to ensure consistent messaging and engagement. Facilitate cross-functional collaboration to accelerate organizational maturity and business value realization. Governance, Reporting & Analytics Establish and maintain program governance processes and reporting structures. Develop and manage executive dashboards, scorecards, trackers, and progress reporting mechanisms. Analyze program performance, risks, and trends to provide actionable recommendations. Ensure data accuracy and consistency across reporting artifacts. Drive transparency and accountability through regular program reviews. Team Enablement & Cross-Functional Coordination Facilitate collaboration among Portfolio Engineers, Delivery Stream Engineers, business leaders, and technical teams. Coordinate planning cycles, readiness activities, and resource alignment. Support teams with process improvements, documentation standards, and operational best practices. Foster a culture of continuous learning, innovation, and accountability. Ensure stakeholders have clear ownership, expectations, and action plans. Job Requirements: Target Years of Exp: 3-5 Top 5 Must Haves: Executive presence, stakeholder management, tactical project management (tracking, follow-ups, etc.), familiarity with Excel and MS suite, technical writing Qualifications: Extensive experience leading large-scale technical programs and strategic initiatives. Strong knowledge of project and program management methodologies, governance, and risk management. Experience supporting organizational transformation, change management, and adoption initiatives. Proven ability to influence senior leaders and stakeholders without direct authority. Exceptional written and verbal communication skills, including executive-level presentations. Advanced proficiency with MS 365 tools, reporting solutions, collaboration platforms, and program management systems. Strong analytical, organizational, and problem-solving capabilities. Success Measures: Programs delivered on schedule and aligned with strategic objectives. Strong executive visibility and stakeholder satisfaction. Effective governance, risk mitigation, and decision-making processes. Successful adoption of transformational initiatives and new ways of working. High-quality reporting and actionable leadership insights. Improved operational efficiency and measurable business impact. About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Sr. Technical Project/Program Manager ()
ASK Consulting Buffalo, New York
Job DescriptionJob Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Sr. Technical Project/Program Manager Duration: 5+ Months Location: Austin, TX Type: Remote Pay range: $70.00 to $76.08 Hourly Position Summary: The Senior Technical Project/Program Manager leads large-scale strategic initiatives that drive organizational transformation, operational excellence, and business outcomes across multiple portfolios and delivery teams. This role serves as a key connector between executives, business leaders, engineering organizations, and cross-functional stakeholders, ensuring alignment, accountability, and successful execution of complex programs. The position is responsible for developing program strategies, establishing governance frameworks, managing risks and dependencies, driving adoption of organizational change initiatives, and delivering executive-level insights that inform decision-making. The role requires strong leadership, communication, analytical, and organizational skills to successfully coordinate work across diverse stakeholder groups and evolving business priorities. Key Responsibilities: Program Leadership & Execution Lead strategic, cross-functional programs from initiation through implementation and operationalization. Develop program roadmaps, timelines, milestones, and success metrics. Manage program scope, risks, dependencies, and issue resolution. Coordinate activities across multiple teams to ensure alignment with organizational goals. Drive continuous improvement and operational efficiency initiatives. Stakeholder & Executive Management Partner with senior leadership to translate strategic objectives into actionable execution plans. Facilitate governance forums, steering committees, and leadership reviews. Prepare executive communications, status reports, dashboards, and presentations. Build strong relationships across business, technology, HR, communications, and operations teams. Act as a trusted advisor and point of coordination for complex initiatives. Organizational Change & Transformation Support enterprise transformation initiatives through planning, communication, and adoption management. Coordinate training, readiness, and change enablement activities. Monitor adoption metrics and stakeholder feedback to identify risks and improvement opportunities. Partner with change management and communications teams to ensure consistent messaging and engagement. Facilitate cross-functional collaboration to accelerate organizational maturity and business value realization. Governance, Reporting & Analytics Establish and maintain program governance processes and reporting structures. Develop and manage executive dashboards, scorecards, trackers, and progress reporting mechanisms. Analyze program performance, risks, and trends to provide actionable recommendations. Ensure data accuracy and consistency across reporting artifacts. Drive transparency and accountability through regular program reviews. Team Enablement & Cross-Functional Coordination Facilitate collaboration among Portfolio Engineers, Delivery Stream Engineers, business leaders, and technical teams. Coordinate planning cycles, readiness activities, and resource alignment. Support teams with process improvements, documentation standards, and operational best practices. Foster a culture of continuous learning, innovation, and accountability. Ensure stakeholders have clear ownership, expectations, and action plans. Job Requirements: Target Years of Exp: 3-5 Top 5 Must Haves: Executive presence, stakeholder management, tactical project management (tracking, follow-ups, etc.), familiarity with Excel and MS suite, technical writing Qualifications: Extensive experience leading large-scale technical programs and strategic initiatives. Strong knowledge of project and program management methodologies, governance, and risk management. Experience supporting organizational transformation, change management, and adoption initiatives. Proven ability to influence senior leaders and stakeholders without direct authority. Exceptional written and verbal communication skills, including executive-level presentations. Advanced proficiency with MS 365 tools, reporting solutions, collaboration platforms, and program management systems. Strong analytical, organizational, and problem-solving capabilities. Success Measures: Programs delivered on schedule and aligned with strategic objectives. Strong executive visibility and stakeholder satisfaction. Effective governance, risk mitigation, and decision-making processes. Successful adoption of transformational initiatives and new ways of working. High-quality reporting and actionable leadership insights. Improved operational efficiency and measurable business impact. About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
09/22/2026
Full time
Job DescriptionJob Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Sr. Technical Project/Program Manager Duration: 5+ Months Location: Austin, TX Type: Remote Pay range: $70.00 to $76.08 Hourly Position Summary: The Senior Technical Project/Program Manager leads large-scale strategic initiatives that drive organizational transformation, operational excellence, and business outcomes across multiple portfolios and delivery teams. This role serves as a key connector between executives, business leaders, engineering organizations, and cross-functional stakeholders, ensuring alignment, accountability, and successful execution of complex programs. The position is responsible for developing program strategies, establishing governance frameworks, managing risks and dependencies, driving adoption of organizational change initiatives, and delivering executive-level insights that inform decision-making. The role requires strong leadership, communication, analytical, and organizational skills to successfully coordinate work across diverse stakeholder groups and evolving business priorities. Key Responsibilities: Program Leadership & Execution Lead strategic, cross-functional programs from initiation through implementation and operationalization. Develop program roadmaps, timelines, milestones, and success metrics. Manage program scope, risks, dependencies, and issue resolution. Coordinate activities across multiple teams to ensure alignment with organizational goals. Drive continuous improvement and operational efficiency initiatives. Stakeholder & Executive Management Partner with senior leadership to translate strategic objectives into actionable execution plans. Facilitate governance forums, steering committees, and leadership reviews. Prepare executive communications, status reports, dashboards, and presentations. Build strong relationships across business, technology, HR, communications, and operations teams. Act as a trusted advisor and point of coordination for complex initiatives. Organizational Change & Transformation Support enterprise transformation initiatives through planning, communication, and adoption management. Coordinate training, readiness, and change enablement activities. Monitor adoption metrics and stakeholder feedback to identify risks and improvement opportunities. Partner with change management and communications teams to ensure consistent messaging and engagement. Facilitate cross-functional collaboration to accelerate organizational maturity and business value realization. Governance, Reporting & Analytics Establish and maintain program governance processes and reporting structures. Develop and manage executive dashboards, scorecards, trackers, and progress reporting mechanisms. Analyze program performance, risks, and trends to provide actionable recommendations. Ensure data accuracy and consistency across reporting artifacts. Drive transparency and accountability through regular program reviews. Team Enablement & Cross-Functional Coordination Facilitate collaboration among Portfolio Engineers, Delivery Stream Engineers, business leaders, and technical teams. Coordinate planning cycles, readiness activities, and resource alignment. Support teams with process improvements, documentation standards, and operational best practices. Foster a culture of continuous learning, innovation, and accountability. Ensure stakeholders have clear ownership, expectations, and action plans. Job Requirements: Target Years of Exp: 3-5 Top 5 Must Haves: Executive presence, stakeholder management, tactical project management (tracking, follow-ups, etc.), familiarity with Excel and MS suite, technical writing Qualifications: Extensive experience leading large-scale technical programs and strategic initiatives. Strong knowledge of project and program management methodologies, governance, and risk management. Experience supporting organizational transformation, change management, and adoption initiatives. Proven ability to influence senior leaders and stakeholders without direct authority. Exceptional written and verbal communication skills, including executive-level presentations. Advanced proficiency with MS 365 tools, reporting solutions, collaboration platforms, and program management systems. Strong analytical, organizational, and problem-solving capabilities. Success Measures: Programs delivered on schedule and aligned with strategic objectives. Strong executive visibility and stakeholder satisfaction. Effective governance, risk mitigation, and decision-making processes. Successful adoption of transformational initiatives and new ways of working. High-quality reporting and actionable leadership insights. Improved operational efficiency and measurable business impact. About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Sr. Technical Project/Program Manager ()
ASK Consulting Arlington, Virginia
Job DescriptionJob Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Sr. Technical Project/Program Manager Duration: 5+ Months Location: Austin, TX Type: Remote Pay range: $70.00 to $76.08 Hourly Position Summary: The Senior Technical Project/Program Manager leads large-scale strategic initiatives that drive organizational transformation, operational excellence, and business outcomes across multiple portfolios and delivery teams. This role serves as a key connector between executives, business leaders, engineering organizations, and cross-functional stakeholders, ensuring alignment, accountability, and successful execution of complex programs. The position is responsible for developing program strategies, establishing governance frameworks, managing risks and dependencies, driving adoption of organizational change initiatives, and delivering executive-level insights that inform decision-making. The role requires strong leadership, communication, analytical, and organizational skills to successfully coordinate work across diverse stakeholder groups and evolving business priorities. Key Responsibilities: Program Leadership & Execution Lead strategic, cross-functional programs from initiation through implementation and operationalization. Develop program roadmaps, timelines, milestones, and success metrics. Manage program scope, risks, dependencies, and issue resolution. Coordinate activities across multiple teams to ensure alignment with organizational goals. Drive continuous improvement and operational efficiency initiatives. Stakeholder & Executive Management Partner with senior leadership to translate strategic objectives into actionable execution plans. Facilitate governance forums, steering committees, and leadership reviews. Prepare executive communications, status reports, dashboards, and presentations. Build strong relationships across business, technology, HR, communications, and operations teams. Act as a trusted advisor and point of coordination for complex initiatives. Organizational Change & Transformation Support enterprise transformation initiatives through planning, communication, and adoption management. Coordinate training, readiness, and change enablement activities. Monitor adoption metrics and stakeholder feedback to identify risks and improvement opportunities. Partner with change management and communications teams to ensure consistent messaging and engagement. Facilitate cross-functional collaboration to accelerate organizational maturity and business value realization. Governance, Reporting & Analytics Establish and maintain program governance processes and reporting structures. Develop and manage executive dashboards, scorecards, trackers, and progress reporting mechanisms. Analyze program performance, risks, and trends to provide actionable recommendations. Ensure data accuracy and consistency across reporting artifacts. Drive transparency and accountability through regular program reviews. Team Enablement & Cross-Functional Coordination Facilitate collaboration among Portfolio Engineers, Delivery Stream Engineers, business leaders, and technical teams. Coordinate planning cycles, readiness activities, and resource alignment. Support teams with process improvements, documentation standards, and operational best practices. Foster a culture of continuous learning, innovation, and accountability. Ensure stakeholders have clear ownership, expectations, and action plans. Job Requirements: Target Years of Exp: 3-5 Top 5 Must Haves: Executive presence, stakeholder management, tactical project management (tracking, follow-ups, etc.), familiarity with Excel and MS suite, technical writing Qualifications: Extensive experience leading large-scale technical programs and strategic initiatives. Strong knowledge of project and program management methodologies, governance, and risk management. Experience supporting organizational transformation, change management, and adoption initiatives. Proven ability to influence senior leaders and stakeholders without direct authority. Exceptional written and verbal communication skills, including executive-level presentations. Advanced proficiency with MS 365 tools, reporting solutions, collaboration platforms, and program management systems. Strong analytical, organizational, and problem-solving capabilities. Success Measures: Programs delivered on schedule and aligned with strategic objectives. Strong executive visibility and stakeholder satisfaction. Effective governance, risk mitigation, and decision-making processes. Successful adoption of transformational initiatives and new ways of working. High-quality reporting and actionable leadership insights. Improved operational efficiency and measurable business impact. About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
09/22/2026
Full time
Job DescriptionJob Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Sr. Technical Project/Program Manager Duration: 5+ Months Location: Austin, TX Type: Remote Pay range: $70.00 to $76.08 Hourly Position Summary: The Senior Technical Project/Program Manager leads large-scale strategic initiatives that drive organizational transformation, operational excellence, and business outcomes across multiple portfolios and delivery teams. This role serves as a key connector between executives, business leaders, engineering organizations, and cross-functional stakeholders, ensuring alignment, accountability, and successful execution of complex programs. The position is responsible for developing program strategies, establishing governance frameworks, managing risks and dependencies, driving adoption of organizational change initiatives, and delivering executive-level insights that inform decision-making. The role requires strong leadership, communication, analytical, and organizational skills to successfully coordinate work across diverse stakeholder groups and evolving business priorities. Key Responsibilities: Program Leadership & Execution Lead strategic, cross-functional programs from initiation through implementation and operationalization. Develop program roadmaps, timelines, milestones, and success metrics. Manage program scope, risks, dependencies, and issue resolution. Coordinate activities across multiple teams to ensure alignment with organizational goals. Drive continuous improvement and operational efficiency initiatives. Stakeholder & Executive Management Partner with senior leadership to translate strategic objectives into actionable execution plans. Facilitate governance forums, steering committees, and leadership reviews. Prepare executive communications, status reports, dashboards, and presentations. Build strong relationships across business, technology, HR, communications, and operations teams. Act as a trusted advisor and point of coordination for complex initiatives. Organizational Change & Transformation Support enterprise transformation initiatives through planning, communication, and adoption management. Coordinate training, readiness, and change enablement activities. Monitor adoption metrics and stakeholder feedback to identify risks and improvement opportunities. Partner with change management and communications teams to ensure consistent messaging and engagement. Facilitate cross-functional collaboration to accelerate organizational maturity and business value realization. Governance, Reporting & Analytics Establish and maintain program governance processes and reporting structures. Develop and manage executive dashboards, scorecards, trackers, and progress reporting mechanisms. Analyze program performance, risks, and trends to provide actionable recommendations. Ensure data accuracy and consistency across reporting artifacts. Drive transparency and accountability through regular program reviews. Team Enablement & Cross-Functional Coordination Facilitate collaboration among Portfolio Engineers, Delivery Stream Engineers, business leaders, and technical teams. Coordinate planning cycles, readiness activities, and resource alignment. Support teams with process improvements, documentation standards, and operational best practices. Foster a culture of continuous learning, innovation, and accountability. Ensure stakeholders have clear ownership, expectations, and action plans. Job Requirements: Target Years of Exp: 3-5 Top 5 Must Haves: Executive presence, stakeholder management, tactical project management (tracking, follow-ups, etc.), familiarity with Excel and MS suite, technical writing Qualifications: Extensive experience leading large-scale technical programs and strategic initiatives. Strong knowledge of project and program management methodologies, governance, and risk management. Experience supporting organizational transformation, change management, and adoption initiatives. Proven ability to influence senior leaders and stakeholders without direct authority. Exceptional written and verbal communication skills, including executive-level presentations. Advanced proficiency with MS 365 tools, reporting solutions, collaboration platforms, and program management systems. Strong analytical, organizational, and problem-solving capabilities. Success Measures: Programs delivered on schedule and aligned with strategic objectives. Strong executive visibility and stakeholder satisfaction. Effective governance, risk mitigation, and decision-making processes. Successful adoption of transformational initiatives and new ways of working. High-quality reporting and actionable leadership insights. Improved operational efficiency and measurable business impact. About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Sr. Technical Project/Program Manager ()
ASK Consulting Rockford, Illinois
Job DescriptionJob Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Sr. Technical Project/Program Manager Duration: 5+ Months Location: Austin, TX Type: Remote Pay range: $70.00 to $76.08 Hourly Position Summary: The Senior Technical Project/Program Manager leads large-scale strategic initiatives that drive organizational transformation, operational excellence, and business outcomes across multiple portfolios and delivery teams. This role serves as a key connector between executives, business leaders, engineering organizations, and cross-functional stakeholders, ensuring alignment, accountability, and successful execution of complex programs. The position is responsible for developing program strategies, establishing governance frameworks, managing risks and dependencies, driving adoption of organizational change initiatives, and delivering executive-level insights that inform decision-making. The role requires strong leadership, communication, analytical, and organizational skills to successfully coordinate work across diverse stakeholder groups and evolving business priorities. Key Responsibilities: Program Leadership & Execution Lead strategic, cross-functional programs from initiation through implementation and operationalization. Develop program roadmaps, timelines, milestones, and success metrics. Manage program scope, risks, dependencies, and issue resolution. Coordinate activities across multiple teams to ensure alignment with organizational goals. Drive continuous improvement and operational efficiency initiatives. Stakeholder & Executive Management Partner with senior leadership to translate strategic objectives into actionable execution plans. Facilitate governance forums, steering committees, and leadership reviews. Prepare executive communications, status reports, dashboards, and presentations. Build strong relationships across business, technology, HR, communications, and operations teams. Act as a trusted advisor and point of coordination for complex initiatives. Organizational Change & Transformation Support enterprise transformation initiatives through planning, communication, and adoption management. Coordinate training, readiness, and change enablement activities. Monitor adoption metrics and stakeholder feedback to identify risks and improvement opportunities. Partner with change management and communications teams to ensure consistent messaging and engagement. Facilitate cross-functional collaboration to accelerate organizational maturity and business value realization. Governance, Reporting & Analytics Establish and maintain program governance processes and reporting structures. Develop and manage executive dashboards, scorecards, trackers, and progress reporting mechanisms. Analyze program performance, risks, and trends to provide actionable recommendations. Ensure data accuracy and consistency across reporting artifacts. Drive transparency and accountability through regular program reviews. Team Enablement & Cross-Functional Coordination Facilitate collaboration among Portfolio Engineers, Delivery Stream Engineers, business leaders, and technical teams. Coordinate planning cycles, readiness activities, and resource alignment. Support teams with process improvements, documentation standards, and operational best practices. Foster a culture of continuous learning, innovation, and accountability. Ensure stakeholders have clear ownership, expectations, and action plans. Job Requirements: Target Years of Exp: 3-5 Top 5 Must Haves: Executive presence, stakeholder management, tactical project management (tracking, follow-ups, etc.), familiarity with Excel and MS suite, technical writing Qualifications: Extensive experience leading large-scale technical programs and strategic initiatives. Strong knowledge of project and program management methodologies, governance, and risk management. Experience supporting organizational transformation, change management, and adoption initiatives. Proven ability to influence senior leaders and stakeholders without direct authority. Exceptional written and verbal communication skills, including executive-level presentations. Advanced proficiency with MS 365 tools, reporting solutions, collaboration platforms, and program management systems. Strong analytical, organizational, and problem-solving capabilities. Success Measures: Programs delivered on schedule and aligned with strategic objectives. Strong executive visibility and stakeholder satisfaction. Effective governance, risk mitigation, and decision-making processes. Successful adoption of transformational initiatives and new ways of working. High-quality reporting and actionable leadership insights. Improved operational efficiency and measurable business impact. About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
09/22/2026
Full time
Job DescriptionJob Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Sr. Technical Project/Program Manager Duration: 5+ Months Location: Austin, TX Type: Remote Pay range: $70.00 to $76.08 Hourly Position Summary: The Senior Technical Project/Program Manager leads large-scale strategic initiatives that drive organizational transformation, operational excellence, and business outcomes across multiple portfolios and delivery teams. This role serves as a key connector between executives, business leaders, engineering organizations, and cross-functional stakeholders, ensuring alignment, accountability, and successful execution of complex programs. The position is responsible for developing program strategies, establishing governance frameworks, managing risks and dependencies, driving adoption of organizational change initiatives, and delivering executive-level insights that inform decision-making. The role requires strong leadership, communication, analytical, and organizational skills to successfully coordinate work across diverse stakeholder groups and evolving business priorities. Key Responsibilities: Program Leadership & Execution Lead strategic, cross-functional programs from initiation through implementation and operationalization. Develop program roadmaps, timelines, milestones, and success metrics. Manage program scope, risks, dependencies, and issue resolution. Coordinate activities across multiple teams to ensure alignment with organizational goals. Drive continuous improvement and operational efficiency initiatives. Stakeholder & Executive Management Partner with senior leadership to translate strategic objectives into actionable execution plans. Facilitate governance forums, steering committees, and leadership reviews. Prepare executive communications, status reports, dashboards, and presentations. Build strong relationships across business, technology, HR, communications, and operations teams. Act as a trusted advisor and point of coordination for complex initiatives. Organizational Change & Transformation Support enterprise transformation initiatives through planning, communication, and adoption management. Coordinate training, readiness, and change enablement activities. Monitor adoption metrics and stakeholder feedback to identify risks and improvement opportunities. Partner with change management and communications teams to ensure consistent messaging and engagement. Facilitate cross-functional collaboration to accelerate organizational maturity and business value realization. Governance, Reporting & Analytics Establish and maintain program governance processes and reporting structures. Develop and manage executive dashboards, scorecards, trackers, and progress reporting mechanisms. Analyze program performance, risks, and trends to provide actionable recommendations. Ensure data accuracy and consistency across reporting artifacts. Drive transparency and accountability through regular program reviews. Team Enablement & Cross-Functional Coordination Facilitate collaboration among Portfolio Engineers, Delivery Stream Engineers, business leaders, and technical teams. Coordinate planning cycles, readiness activities, and resource alignment. Support teams with process improvements, documentation standards, and operational best practices. Foster a culture of continuous learning, innovation, and accountability. Ensure stakeholders have clear ownership, expectations, and action plans. Job Requirements: Target Years of Exp: 3-5 Top 5 Must Haves: Executive presence, stakeholder management, tactical project management (tracking, follow-ups, etc.), familiarity with Excel and MS suite, technical writing Qualifications: Extensive experience leading large-scale technical programs and strategic initiatives. Strong knowledge of project and program management methodologies, governance, and risk management. Experience supporting organizational transformation, change management, and adoption initiatives. Proven ability to influence senior leaders and stakeholders without direct authority. Exceptional written and verbal communication skills, including executive-level presentations. Advanced proficiency with MS 365 tools, reporting solutions, collaboration platforms, and program management systems. Strong analytical, organizational, and problem-solving capabilities. Success Measures: Programs delivered on schedule and aligned with strategic objectives. Strong executive visibility and stakeholder satisfaction. Effective governance, risk mitigation, and decision-making processes. Successful adoption of transformational initiatives and new ways of working. High-quality reporting and actionable leadership insights. Improved operational efficiency and measurable business impact. About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

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