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Req ID: 382980 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a AWS ETL Data Engineer - REMOTE to join our team in Memphis, Tennessee (US-TN), United States (US). We are seeking an experienced technical resource who could design, develop, support, and enhance enterprise data platforms while ensuring compliance with privacy and data governance requirements. The role combines data engineering, systems integration, analytics, solution design, and operational support. Key Responsibilities Design, develop, and maintain scalable data pipelines using Spark (Scala/Python), AWS Glue, AWS Lambda, and Shell scripting. Build and support ETL/ELT processes across AWS platforms, including S3, Hive, Apache Iceberg, and Amazon Redshift. Develop and maintain Redshift SQL/PLSQL code, stored procedures, and data-processing frameworks. Perform query tuning, performance optimization, and data-sharing implementations. Support ingestion and processing of structured and semi-structured data formats including JSON, CSV, XML, ORC, Parquet, and Avro. Design, enhance, and support solutions that provide a unified view of customer data across systems. Integrate multiple data sources, applications, and business processes to support reporting, analytics, and customer engagement initiatives. Collaborate with business and technical teams to define and implement scalable data solutions. Manage and support Data Subject Requests (DSRs), including customer data erasure requests. Work closely with the DPO team to ensure compliance with privacy regulations and internal policies. Maintain and support the MicroStrategy Privacy Compliance module. (Very infrequent once in year or 2 years) Contribute to data governance initiatives that improve data quality, consistency, and compliance. Analyze and troubleshoot complex data issues using Redshift SQL, MySQL, Python/PySpark, Shell scripting, and Excel. Investigate data mismatches, reporting issues, and business data anomalies. Support business analysis related to customer tiers, loyalty programs, and email marketability. Provide production support and root-cause analysis for critical data platform issues. Technical Leadership & Collaboration Participate in Customer 360, Privacy, Data Governance, and Phaedon initiatives. Conduct code reviews and design reviews. Provide cross-team technical support and problem resolution. Research, design, and develop next-generation data capabilities and products. Act as a subject matter expert for customer data platforms. Primary Technologies AWS: S3, EC2, Redshift (RA3/Serverless), S3 Tables, S3 Hive, AWS Glue, Lambda (Python), Kafka, Airflow, Apache Iceberg Spark (Scala/Python) Redshift SQL/PLSQL, MySQL Data Modeling and Query Optimization Key Strengths Strong ownership and accountability Strong AWS Data Engineering stack awareness Ability to bridge business and technical teams Expertise across engineering, analytics, compliance, architecture, and operational support Adaptability and willingness to take on diverse data-related challenges Minimum Requirements: 12+ years of experience in Data Warehouse / Big Data ecosystems. 5+ years in a lead /SME role 5+ years with AWS architecture and data engineering, including S3, EC2, Redshift (RA3/Serverless), S3 Tables, S3 Hive, AWS Glue, Lambda (Python), Kafka, Airflow, Apache Iceberg 3+ years with Spark (Scala/Python) 5+ years with SQL/PLSQL, MySQL 5+ years strong understanding of: Data architecture & dimensional modeling ETL/ELT frameworks Distributed data processing Cloud data platforms Data governance and security Preferred Skills: Experience managing large-scale enterprise data environments. Proven track record of delivering complex data programs. Excellent communication and stakeholder management abilities. Experience in large enterprise or global delivery environments. Exposure to data modernization and cloud transformation programs. Certifications in cloud platforms or data engineering. Experience in regulated industries (Hospitality, Finance, Healthcare, Telecom, etc.). NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $97,725 - 162,875. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! Blue Origin is pioneering the future of space-based communications with TeraWave, a revolutionary satellite communications network designed to deliver symmetrical data speeds of up to 6 Tbps anywhere on Earth. This multi-orbit constellation will consist of optically interconnected satellites in low Earth orbit (LEO) and medium Earth orbit (MEO), providing enterprise-grade connectivity for critical operations worldwide. About This Role Blue Origin is seeking a Senior Software Development Engineer to join the Network and Software Engineering team supporting TeraWave in the Greater Seattle Area or the Bay Area. In this role, you build the foundational layer-3 platform infrastructure, the operating nervous system, deployed across TeraWave satellites, user terminals, gateways and the PoP data-plane. Responsibilities include but are not limited to: Build high-performance packet processing applications in C/C++ using DPDK and FD.io VPP. Develop and maintain Linux kernel modules and device drivers to support custom hardware and platform requirements. Develop drivers and software interfaces for hardware accelerators, SmartNICs, and FPGA-offload engines. Debug system-level performance issues, minimize context switching, and tune the networking stack for satellite links. Implement secure boot, runtime security monitoring, and hardware-backed credential management across embedded platforms. Provide technical leadership, conduct deep-dive code reviews, and mentor junior engineers on low-level systems programming. Minimum Qualifications Bachelor's degree in computer science, computer engineering, or related STEM discipline, or 10+ years software development experience. At least 8 years of C or C++ experience in Linux or embedded environments. Deep Linux kernel knowledge, including driver development, memory management, and system-level debugging. Experience with system-level debugging tools such as GDB, perf, and eBPF. Experience with Buildroot, Yocto, Bazel, or comparable build systems. Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Preferred Qualifications Infrastructure experience supporting large distributed systems or device fleets at scale. Proficiency with Rust or Python for systems tooling and automation. Strong knowledge of TCP/IP, UDP, Ethernet, Linux networking, and custom routing protocols. Experience with mission-critical aerospace, automotive, medical, or similarly high-reliability systems. Ability to troubleshoot down to assembly code and hardware-level diagnostics. Base Pay Range for: WA applicants is $248,830.00 - $348,361.65 Other site ranges may differ Culture Statement Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Export Control Regulations Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Background Check Required for all positions: Blue's Standard Background Check Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing, vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical Benefits Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program. Stock Options for all regular employees (working at least 20 hours/week) Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays. Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details. Equal Employment Opportunity Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see here. Affirmative Action and Disability Accommodation Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at . Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.

Key Responsibilities Key Responsibilities 1. Hybrid & Multi-Cloud Architecture Design • Architect and implement secure, enterprise-grade multi-cloud infrastructure across AWS and Azure (GCP is a plus), ensuring alignment with benchmarks and corporate security policies. • Adopt complex hybrid connectivity solutions to link on-premise and cloud based systems. • Establish scalable IAM hierarchies, cross-account trust relationships, and organizational units across multiple cloud tenants. 2. Infrastructure Resiliency & Disaster Recovery (DR) • Architect high-availability (HA) and disaster recovery topologies across disparate cloud providers to eliminate single points of failure (e.g., active-active cross-cloud replication). • Develop, document, and test automated failover mechanisms for critical enterprise workloads to ensure zero-downtime objectives. 3. Infrastructure as Code (IaC) & Automation • Define, build, and maintain the the IaC repository using automation platforms. • Implement secure CI/CD deployment pipelines (Jenkins, GitHub Actions) embedded with automated security guardrails and static analysis tools. 4. Technical Advisory & Collaboration • Serve as the primary subject matter expert (SME) on cloud infrastructure for the core Cyber Security team, translating security objectives into concrete cloud configurations. • Collaborate with traditional on-prem network and sysadmin teams to systematically migrate or extend legacy workloads to the cloud without disrupting active operations. Required Skills & Experience • Enterprise Scale: Minimum 8+ years of experience managing, architecture-designing, and deploying IT infrastructure within a Fortune 500 or equivalent large-scale enterprise. • Multi-Cloud Mastery: Deep, hands-on production experience with at least two major cloud vendors (AWS and Azure are highly preferred). You know their native networking, identity systems, and edge security controls inside out. • Networking: Strong foundational background in traditional on-premises networking (firewalls, load balancers, VLANs, proxies) and how those concepts map directly to cloud-native constructs (VPCs, VNets, Transit Gateways). • Automation-First Mindset: Advanced proficiency with automation toolsets. • Pragmatic Security Knowledge: While you don't need to be a penetration tester, you must thoroughly understand cloud security frameworks and modern identity protocols. • Scripting & Systems Proficiency: Strong proficiency with Python programming, Shell scripting, and Unix/Linux operating systems. Desired Certifications (While your hands-on experience matters most, we highly value the following credentials) • AWS Certified Solutions Architect - Professional / AWS Certified Security - Specialty • Microsoft Certified: Azure Solutions Architect Expert / Azure Security Engineer Associate • CCSP (Certified Cloud Security Professional) or equivalent infrastructure-focused certifications Preferred / Plus Qualifications Familiarity with Secure Email Gateway (SEG) products such as Proofpoint and Fortimail Familiarity with Exchange-Online security products such as Sublime security and Abnormal Email Security Experience with large scale email broadcast or bulk messaging platforms Exposure to compliance frameworks, audits, and regulatory examinations Experience integrating email platforms with monitoring, logging, and AIOps tooling Prior experience mentoring senior or mid level engineers Key Attributes Ability to work independently on complex, ambiguous problems Strong analytical and troubleshooting skills Excellent written and verbal communication skills Self driven learner with curiosity for modern tooling and AI assisted development Collaborative mindset with the ability to influence across teams and functions Why Join Us Work on mission critical, globally distributed email security platforms Solve complex security and compliance challenges at enterprise scale Collaborate with highly skilled engineers in a strong engineering culture Opportunity to shape the long term evolution of enterprise email security architecture Rate range-$60-$65

Job Description Job Description Position Overview The Network Security Engineer role sits within the Information Technology Department and exists to keep the organization's WAN, LAN, voice, and cloud infrastructure running efficiently, reliably, and securely. While the role retains the full scope of traditional network engineering, this description places heightened emphasis on cybersecurity operations and Microsoft Azure security, reflecting the organization's continued shift toward hybrid and cloud-hosted infrastructure. The successful candidate will partner with third-party providers and internal IT leadership to defend the network and cloud environment against malware, intrusion, and emerging cyber-threats; maintain firewalls, identity controls, and access policies; ensure reliable backups and disaster recovery; and act as a key contributor to the organization's overall security posture across both on-premises and Azure-hosted resources. Cybersecurity & Azure Security Responsibilities (Primary Emphasis) • Lead and support efforts to harden the network and cloud environment against malware, ransomware, and intrusion, including proactive identification of emerging cyber-threats and at-risk areas across LAN, WAN, WLAN, SD-WAN, and Azure-hosted workloads. • Design, implement, and maintain security controls within Microsoft Azure, including Azure Active Directory / Entra ID, Conditional Access policies, Multi-Factor Authentication (MFA), Privileged Identity Management (PIM), and Azure role-based access control (RBAC). • Monitor and respond to alerts from Microsoft Defender for Cloud, Microsoft Sentinel (or equivalent SIEM), and Helpdesk/security partner tooling, escalating high-risk issues to IT Management in a timely manner. • Configure and maintain Cisco Meraki firewall security settings, network segmentation (subnetting/VLANs), and access permission groups to enforce least-privilege principles across both on-premises and cloud resources. • Implement and maintain Azure network security components such as Network Security Groups (NSGs), Azure Firewall, Azure VPN/ExpressRoute connections, and Azure Bastion for secure remote access. • Support identity and access management initiatives, including device hardening, endpoint security, single sign-on (SSO), and Group Policy enforcement for domain-wide computer and user security baselines. • Ensure secure, regularly-tested backups of critical systems and servers, including the organization's Nutanix hyper-converged and Cohesity backup environments, with attention to ransomware-resilient and immutable backup practices. • Participate in vulnerability management and patching cycles (Microsoft Intune), prioritizing remediation of high-severity findings across servers, network devices, and cloud resources. • Maintain and continuously improve security documentation, including network topology, data flow, incident response procedures, and Azure security architecture diagrams. • Assist in security awareness initiatives and end-user training to reinforce safe computing practices and compliance with IT framework, policies, and procedures. • Support audits and compliance efforts related to data protection, access control, and cloud security standards, providing evidence and documentation as required. Core Network Engineering Responsibilities • Perform day-to-day networking tasks to ensure network reliability, availability, and serviceability with minimal interruption. • Provide technical support, respond to work orders and tickets, and analyze and resolve reported network problems. • Install and troubleshoot LAN, WAN, WLAN, and SD-WAN connectivity, including DNS, DHCP, and TCP/IP services. • Develop and maintain complex documentation for installation, network topology, and troubleshooting of communications hardware and software. • Work with the IT Team to coordinate and install server updates, patches, and certificates. • Maintain an enterprise-wide inventory of all server and network infrastructure assets, including warranty status and lifecycle management. • Provide server systems support, administration, and documentation, including Windows Server operating systems and hypervisor-based environments (Nutanix AHV). • Work with the Sr. Network Engineer to maintain and update the company's hyper-converged Nutanix solution and Cohesity backup solution. • Create and maintain IT-related end-user training documentation. • Participate in the on-call rotation as needed and required. • Demonstrate excellent time management and prioritization skills, balancing routine tasks with urgent support and security needs. • Adhere to, support, and foster compliance with the IT framework, policies, and procedures across the user base. • Act as a strong team player who continually seeks to grow technical expertise and the scope of the role. Knowledge, Skills & Experience Required Technical Skills • Strong working knowledge of cybersecurity principles, including threat detection, firewall management (Cisco Meraki and Fortigate), network segmentation, and identity-based security controls. • Hands-on experience with Microsoft Azure security tools and services (Azure AD/Entra ID, Conditional Access, MFA, NSGs, Azure Firewall, Defender for Cloud, or Sentinel). • Ability to troubleshoot current Windows and Server operating systems, including patching and hardware support. • Experience troubleshooting LAN, WAN, WLAN, and SD-WAN environments (DNS, DHCP, TCP/IP). • Solid understanding of network segmentation (sub-netting) and VLANs. • Experience with a patch management solution (WSUS and/or Microsoft Intune) and structured vulnerability remediation. • Familiarity or working knowledge of hypervisor-based servers and computing; Nutanix AHV experience a plus. • Understanding of hybrid identity and access management concepts spanning on-premises Active Directory and Azure AD. Desired Technical Skills • Microsoft Azure security certifications (e.g., SC-200, SC-300, AZ-500) or demonstrated equivalent experience. • Citrix XenApp Server support (Studio, Director, Storefront, Apps). • Active Directory domain infrastructure and Group Policy administration for domain-wide computer and user policies. • NTFS file permissions and data access governance. • Security focus on device hardening, endpoint protection, and identity management across hybrid environments. • Experience with SIEM platforms, security monitoring, and incident response workflows. Education & Experience • Minimum 10 years of experience working in an IT department performing similar duties, with demonstrated exposure to network security and cloud security practices. • Professional certifications such as MCP, A+, Network+, Security+, or Microsoft Azure security certifications (SC-200, SC-300, AZ-500) are preferred. Working Environment • No special physical requirements for this position. • General office conditions. • Some light lifting and bending. • Periods of sitting. • Travel 20% Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description Job Description Description: MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. Position Summary The Network Security Engineer is an individual contributor role reporting to the Sr. Network Operations Manager. This is a contract-to-perm position (6-month contract), based in Boca Raton, FL (Hybrid), supporting the Boca Raton and Atlanta (ATL) data centers. This role provides dedicated engineering capacity for the ownership, hardening, and reliability of the organization's on-premises and hybrid infrastructure. The Network Security Engineer sustains a predictable remediation cadence across recurring security obligations - including monthly patching, zero-day response, vulnerability remediation, OS hardening, and cloud security score - while maintaining core platform services that underpin 24/7 operational reliability. This role is critical to reducing key-person risk, closing the capacity gap between rising compliance/audit workloads and existing staffing, and ensuring remediation tied to penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments is completed on schedule. Key Responsibilities Security Remediation & Compliance Execute remediation for findings from penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments, ensuring items are tracked to closure within defined SLAs; work with Project Managers, technology stack owners, and third-party resources to ensure timely delivery. Lead monthly patching cycles and rapid zero-day response across on-prem and hybrid server environments. Apply security remediations on infrastructure appliances including Cisco switches, firewalls (Palo Alto, Fortinet, Cisco Meraki), Linux appliances, and the virtual server environment and SANs (VMware, vSphere). Perform vulnerability remediation and OS/system hardening in line with established security baselines and audit requirements. Maintain a remediation burndown and support reporting on patch/vulnerability KPIs, including critical remediation timelines and cloud security score. Core Platform & Infrastructure Ownership Track Azure Security Score trends and drive remediation of flagged recommendations, providing regular posture reporting to leadership and audit stakeholders. Manage the full PKI infrastructure/SSL certificate lifecycle, including issuance, renewal, tracking, and remediation of expiring or non-compliant certificates, and manage key vault rotations for critical cloud-hosted applications. Utilize automation tools to deploy required machine certificates across the organization. Manage syslog retention and forwarding across on-premises and cloud infrastructure, supporting the Security team's SIEM ingestion, correlation, and compliance reporting needs. Administer network micro-segmentation using Illumio, including policy design, enforcement, and ongoing tuning. Review and administer security tools to harden network edge security, including next generation firewalls, SD-WAN, and switching, striving for zero trust networks. Manage wireless security, including network access control (NAC), utilizing Cisco wireless and HPE Aruba ClearPass. Administer Identity and Access Management/Privileged Access Management (IAM/PAM) using BeyondTrust for remote server access, including access reviews and privileged session controls. Manage and review Azure RBAC roles and access privileges, and perform Active Directory hardening in compliance with discovered vulnerabilities and best practices. Review and secure SDLC servers and hosted applications, both on-premises and in Azure, applying measures to keep all public endpoints secure. Operational Reliability & Risk Reduction Balance day-to-day operational demands (SSL renewals/rotations, security remediation, configuration hardening, troubleshooting) with planned, time-bound deliverables. Identify and reduce single-point-of-failure risk by documenting procedures and cross-training across PKI, AD, cloud access, segmentation, and patching functions. Partner with the Azure DevOps and Security teams to align on-prem/hybrid remediation with broader cloud governance and security initiatives. Escalate emerging risks, audit exceptions, and outage-driving conflicts between operational and remediation priorities to leadership. Key Competencies Analytical: synthesizes complex or diverse technical information, using intuition and experience to complement data. Collaboration: openly partners with security operations, DevOps, and business stakeholders, valuing diverse perspectives and building productive relationships. Communication: listens and responds effectively to stakeholder needs; writes and speaks clearly and persuasively. Initiative and personal accountability: identifies and creates solutions independently, sets and meets deadlines, and reports timely and prepared. Problem solving/decision making: thinks strategically, drawing on diverse sources to identify issues, risks, and trends and determine optimal, timely solutions. Strong troubleshooting skills and the ability to manage competing priorities between reactive operational work and scheduled remediation projects. Ability to support 24/7 platform reliability, including scheduled evening and weekend work for monthly patching cycles, zero-day response, and maintenance outside normal business hours. Ability to travel periodically between the Boca Raton, FL and Atlanta (ATL) data centers as needed. Requirements: Qualifications Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field; at least five (5) years of related business experience in network security, systems engineering, or infrastructure operations in an enterprise environment, or an equivalent combination of education and professional experience. Hands-on experience with both on-premises and cloud infrastructure platforms, including vulnerability management, patch management, and OS hardening across Windows and/or Linux server environments. Experience with PKI/SSL certificate lifecycle management and IAM/PAM tools (e.g., BeyondTrust or equivalent). Experience partnering with security operations/SIEM teams to onboard new log sources and ensure reliable syslog delivery from network infrastructure. Working knowledge of hybrid Active Directory/Microsoft Entra ID environments and familiarity with network segmentation concepts and tools (e.g., Illumio or comparable micro-segmentation platforms). Experience supporting audit and compliance remediation cycles, such as HIPAA assessments, SRAs, or penetration test findings. Proficiency with firewalls and network security appliances (Palo Alto, Fortinet, Cisco Meraki, Cisco switches), SD-WAN/next-generation firewall administration, and wireless security/NAC (Cisco wireless, HPE Aruba ClearPass). This is a hybrid role based in Boca Raton, FL, with periodic on-site support required at the Boca Raton and Atlanta (ATL) data centers. At no time may work be performed, or computer systems accessed, from outside of the U.S. Preferred Qualifications Vendor-specific certifications, Microsoft Azure, Security+, CISSP, GIAC, or an equivalent security certification. Scripting/automation experience (e.g., PowerShell) for remediation and hardening tasks. Why Join MDVIP? Be part of a mission-driven organization leading innovation in personalized healthcare. Drive transformation and growth in a dynamic, fast-paced environment. Competitive Compensation: Attractive base salary complemented by performance-based incentives. Comprehensive Benefits: Health, dental, vision insurance, and retirement plans. Professional Development: Access to ongoing training and leadership development programs. Positive Work Environment: Consistently recognized as a Great Place to Work , fostering a culture of collaboration and excellence. MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture. If you require accommodations during the application or interview process, please let us know, and we will be happy to assist. Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements . click apply for full job details

Network Engineer DETAILS Location: Chesapeake, VA 23322 (onsite 5-days per week) Position Type: 6M Contract Hourly / Salary: to $60W2 JOB SUMMARY Vaco is currently seeking a Network Engineer for a 6M Contract that is located in Chesapeake, VA (onsite 5-days per week). The Network Engineer will support and enrich the enterprise network infrastructure within a large production environment. The Network Engineer will maintain and troubleshoot Layer 2 and foundational Layer 3 networking technologies, supporting switching, VLAN segmentation, trunking, wireless connectivity, and network access services while ensuring reliable day-to-day operations. The Network Engineer will work closely with existing network teams to assist with network implementation, configuration, troubleshooting, and operational support across wired and wireless environments. The ideal Network Engineer will possess strong switching fundamentals, practical networking experience, and the ability to support enterprise connectivity, security, and infrastructure initiatives while contributing to the overall stability and performance of the network environment. Enterprise Network Operations - Supporting / Maintaining Critical Network Infrastructure via Configuration / Monitoring / Troubleshooting / Resolution of Connectivity Issues Across Switching / Routing / Wireless / Access Layer Technologies Layer 2 Network Administration - Managing VLAN Architecture / Trunking / Spanning Tree / Authentication Services / Switch Configurations Ensuring Secure / Reliable Network Communications Network Troubleshooting / Incident Response - Investigating / Resolving Performance / Availability / Connectivity Issues via Systematic Analysis of Switching / Routing / Wireless / Endpoint Communication Paths Wireless / Access Network Support - Supporting WiFi Connectivity / Access Layer Deployments / Network Access Services Delivering Consistent User / Device Connectivity Across Enterprise Locations Network Implementation / Change Management - Supporting Network Upgrades / Equipment Deployments / Configuration Changes / Infrastructure Enhancements Following Established Change Control Processes Cross-Technology Infrastructure Support - Collaborating with Network / Security / Infrastructure Teams to Support Integrated Solutions Across Routing / Firewalls / Wireless Networking / Network Access Control (NAC) Technologies JOB REQUIREMENTS Enterprise Network Engineering (5+ years hands-on) - Supporting Enterprise Network Infrastructure Across Campus / Branch / Data Center Environments Layer 2 Networking Expertise (strong experience) - VLAN Design / Trunking / Spanning Tree / Port Security / Authentication Services / Switch Provisioning / Enterprise Access Layer Operations Routing / Layer 3 Fundamentals (working knowledge) - Routing Protocols / Technologies (Static Routing / OSPF / Default Routing / Inter-VLAN Routing / Route Redistribution Fundamentals) Cisco Switching Infrastructure - Configuring / Managing / Troubleshooting Cisco Catalyst Switching Platforms in Large Enterprise Environments Wireless Networking Support - Supporting Enterprise Wireless Infrastructure (WLAN Deployments / SSIDs / Authentication Services / Client Connectivity Troubleshooting / RF Fundamentals) Network Troubleshooting / Incident Resolution (advanced) - Troubleshooting Switching / Routing / Wireless / Client Connectivity Issues via Structured Root Cause Analysis Methodologies Network Access Control (NAC) - Supporting NAC Technologies (Authentication / Authorization / Device Access Policies / Endpoint Connectivity Management) Network Security Fundamentals (understanding) - Enterprise Security Concepts (ACLs / Segmentation / Network Access Controls / Secure Connectivity Best Practices) Infrastructure Monitoring / Operations - Utilizing Network Monitoring / Alerting / Performance Management Tools to Maintain Operational Stability / Resolve Infrastructure Issues Proactively Change Management / Network Implementations - Supporting Network Deployments / Hardware Refreshes / Configuration Changes / Infrastructure Upgrades Following Established Change Control Processes Documentation / Operational Standards - Creating / Maintaining Network Documentation (Diagrams / Runbooks / Configuration Standards / Support Procedures) Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Vaco is partnering with a national retail organization to hire a Manager of Cybersecurity Operations to lead and mature core security operations programs across the enterprise. This is a hands-on leadership role overseeing SOC operations, vulnerability management, endpoint security, DLP, incident response, and security automation. This role is ideal for a cybersecurity leader who can operate at both the program and technical execution level. The team needs someone who can manage internal security talent, hold external MSSP partners accountable, improve alert handling and escalation processes, and build repeatable capabilities around detection, response, reporting, and automation. The environment is collaborative, fast-moving, and highly cross-functional, requiring someone who can communicate clearly across IT, GRC, engineering, and business teams. This position is based in Tempe, Arizona and requires onsite presence Monday through Thursday, with Fridays optional remote. What You'll Be Doing Manage and mature day-to-day SOC operations, including monitoring, alert triage, escalation, and incident response workflows Partner closely with an external MSSP to drive SLA accountability, improve alert quality, and ensure critical issues are escalated quickly Lead vulnerability management efforts across tools such as Rapid7, Defender, and related platforms, including prioritization, remediation tracking, and executive reporting Oversee endpoint security and management initiatives across Intune, Jamf, Defender, and related endpoint controls Drive improvements to SIEM and SOAR capabilities, including automation opportunities for level 1 response, alert enrichment, and repeatable playbooks Build and refine incident response processes, including playbooks, simulations, post-incident reviews, and lessons learned Partner with IT, GRC, engineering, and business stakeholders to improve security posture across the organization Support DLP strategy and monitoring to protect sensitive data across SaaS, cloud, and endpoint environments Use security metrics, scorecards, and framework alignment to communicate program maturity and areas for improvement Evaluate how AI can be used responsibly in security operations, including automation of response workflows and protection of AI-enabled systems Mentor and develop security team members while remaining hands-on with technical operations when needed Help define and operationalize security programs that reduce risk while supporting business velocity Required Experience 6 or more years of experience in cybersecurity, information security operations, incident response, infrastructure, or related technical security roles Proven experience managing or leading SOC operations, either in a corporate environment or MSSP setting Strong understanding of the end-to-end incident response lifecycle, from alert intake through containment, remediation, and post-incident review Hands-on experience with cybersecurity technologies such as MDR, EDR, SIEM, SOAR, vulnerability management, and endpoint security tools Experience maturing vulnerability management programs, including risk prioritization, remediation coordination, and reporting Experience partnering with or managing MSSP relationships and holding vendors accountable to performance expectations Strong understanding of security frameworks and compliance considerations such as NIST, CIS Controls, PCI, SOX, and CCPA Ability to lead without authority and collaborate effectively across IT, engineering, GRC, and business teams Experience managing high-pressure incidents and making informed decisions under time-sensitive conditions Understanding of AI concepts and their impact on cybersecurity operations, including AI-enabled threats and secure use of AI tools Bachelor's degree in a related field, or equivalent additional experience Nice to Have CISM, CISSP, or similar security certification Experience with Rapid7, Microsoft Defender, Intune, Jamf, Workato, or comparable security and automation tools Experience building SOAR workflows or security automation playbooks Familiarity with cloud security controls across AWS, Azure, or GCP Experience in SaaS-heavy environments Experience with DLP program ownership or data protection initiatives Background supporting retail, consumer-facing, or high-growth business environments Compensation & Benefits Salary range: $150,000 to $160,000 base, depending on experience Bonus potential and other financial incentives Comprehensive benefits package available If you are a hands-on cybersecurity operations leader who can mature SOC processes, improve vulnerability and endpoint programs, and build practical automation across a growing security environment, we would welcome the opportunity to connect. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets . click apply for full job details

Infrastructure Engineer (Google Workspace) Oakland County, Michigan (Hybrid - 2-3 days onsite) $74,000 - $77,000 base salary + comprehensive benefits Overview We're partnering with a large, mission-driven organization to hire a Google Workspace Infrastructure Engineer focused on managing and optimizing enterprise collaboration and identity platforms. This role plays a critical part in supporting and modernizing a Google Workspace environment. Responsibilities Administer & optimize Google Workspace (Gmail, Drive, Groups, collaboration tools) Manage enterprise email systems including routing, security, and performance Support identity and access management (Entra ID, SSO, MFA, DNS) Maintain and monitor core infrastructure across cloud and hosted environments Develop automation scripts and improve system efficiency Partner cross-functionally to support platform integrations and modernization efforts Must Have: 3+ years of experience with Google Workspace administration Experience with enterprise email systems Strong knowledge of identity / access management (Entra ID, SSO, MFA) Understanding of networking fundamentals (DNS, security, certificates) Nice to Have: Cloud platforms (AWS, Azure, or GCP) Scripting experience (PowerShell or similar) Experience in public sector or education or large-scale non-profit environments Exposure to virtualization (VMware, etc.) Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Vaco is partnering with a national wealth management organization to hire a Cloud Platform Engineer focused on building and evolving secure, scalable Azure infrastructure that supports engineering teams and mission-critical business systems. This role is ideal for someone with a strong automation and infrastructure mindset who enjoys enabling developers through self-service tooling, Infrastructure as Code, and modern cloud platform practices. The environment is highly collaborative and focused on improving reliability, scalability, and operational maturity across a growing cloud ecosystem. What You'll Be Doing Design and deploy secure, scalable Azure infrastructure supporting applications, integrations, and data workloads Build and maintain core platform services that improve developer productivity and platform reliability Implement Infrastructure as Code using Bicep, Terraform, and ARM templates Develop automation workflows and operational tooling using PowerShell, Bash, and cloud-native automation practices Create self-service templates and deployment tooling to reduce friction for engineering teams Partner with engineering teams to implement Azure governance, security controls, and best practices Support cloud networking architecture including VNETs, routing, firewalls, private endpoints, and hybrid connectivity Monitor and optimize cloud infrastructure for performance, cost efficiency, and operational reliability Contribute to incident response, design reviews, and platform roadmap planning Support observability and monitoring initiatives using Azure Monitor, Log Analytics, and KQL Assist with modernization efforts across distributed and hybrid cloud environments Required Experience 4+ years of experience in cloud engineering, platform engineering, DevOps, or infrastructure-focused roles Strong hands-on experience with Microsoft Azure infrastructure and platform services Experience implementing Infrastructure as Code using Terraform, Bicep, ARM, or similar tooling Strong understanding of Azure governance and identity concepts including RBAC, PIM, Azure Policy, and Entra ID Experience supporting cloud networking components such as VNETs, NSGs, load balancers, Application Gateway, and hybrid connectivity Experience with CI/CD pipelines and Git-based workflows using Azure DevOps or GitHub Actions Strong scripting and automation experience with PowerShell or Bash Experience supporting distributed or cloud-native applications in Azure or hybrid environments Strong communication skills and ability to collaborate across engineering teams Nice to Have Experience with Azure data services Exposure to C#/.NET or legacy Microsoft application stacks Azure certifications such as AZ-104, AZ-700, or AZ-305 Compensation & Benefits Competitive salary based on experience Performance-based bonus eligibility Comprehensive medical, dental, and vision coverage 401(k) with employer contribution Additional insurance offerings and employee benefits Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Vaco has partnered with a key client to build a high-impact support team focused on elevating the executive experience within Microsoft 365. The organization has already completed its migration, and this team will play a critical role in ensuring leaders are able to operate smoothly, confidently, and without friction in the new environment. It's a highly visible, relationship-driven position where you'll act as a trusted partner to executive leadership, removing obstacles, optimizing how they work, and ensuring M365 tools (Outlook, Teams, OneDrive, SharePoint) enhance productivity rather than slow it down. No third parties at this time. What You'll Own & Impact Partner directly with executive leadership to ensure a seamless day-to-day experience in Microsoft 365 Anticipate and remove friction points across Outlook, Teams, OneDrive, and SharePoint before they disrupt productivity Rapidly resolve high-impact issues-especially time-sensitive challenges like meeting access, collaboration breakdowns, or cross-device inconsistencies Guide leaders through real-time solutions with clarity and confidence, explaining both the "what" and the "why" in a way that builds trust Drive deeper adoption and smarter usage of M365 tools across the organization as new capabilities are rolled out in phases Act as a connective layer across teams (infrastructure, security, migration) to quickly resolve more complex challenges Deliver a true white-glove experience, combining technical expertise with strong presence, discretion, and professionalism What This Looks Like in Practice Stepping in immediately when an executive can't join a Teams meeting from a conference room and resolving the issue on the fly Helping leadership navigate differences between legacy "classic" workflows and modern M365 experiences Ensuring meetings, files, and communications work effortlessly across devices and locations Building trust as the person executives rely on when something isn't working as expected What You Bring Strong hands-on experience with the Microsoft 365 ecosystem (Outlook, Teams, OneDrive, SharePoint) in enterprise environments Experience supporting or partnering with executive-level stakeholders-you understand urgency, discretion, and communication style Familiarity with M365 migration and post-migration realities, including classic vs. modern/online environments A proactive, solutions-oriented mindset-you don't just fix issues, you prevent them Exceptional communication skills and executive presence-you can simplify the complex without losing credibility Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Role Summary: The Sr. Manager; Software Engineering leads a team responsible for reviewing business requirements and developing functional and technical design documentation. This role oversees the design and implementation of testing procedures for APIs, abstractions, and integration patterns to address distributed computing challenges, including end-to-end and integration testing. The Sr. Manager participates in design reviews, providing input on requirements, product designs, schedules, and potential issues, and works across the team to ensure productivity, predictability, and delivery of high-quality results. The position includes accountability for code review and the team's development and testing activities, as well as participation in proof of concepts and technical evaluations of new technologies. The Sr. Manager is expected to foster a collaborative environment, ensuring the team meets business needs and delivers robust solutions. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) and agentic development to support everyday work. Essential Functions: People Leadership: Direct, mentor, and build a high-performing team of 8+ software engineers. Drive career development, performance management, regular 1:1s, and goal setting. Team Execution & Delivery: Oversee end-to-end application development deliverables including unit design, coding, code reviews, testing, and release management. Resource & Capacity Planning: Manage team workload, sprint planning, hiring, onboarding, and resource allocation to meet project timelines and deliverables. Technical & Strategic Guidance: Collaborate with technical leads, architects, and product managers to define solution approaches, assess scope, and evaluate technical feasibility. Agile Leadership: Drive agile development workflows utilizing modern open-source, CI/CD, and DevOps tools to streamline continuous integration and delivery pipelines. Cross-Functional Collaboration: Partner closely with global cross-functional teams, including product management, QA, security, and operations, to resolve blockers and ensure aligned delivery. Compliance & Quality: Ensure development adheres to Visa Development Management Methodology, Technical Security Requirements, and Secure Software Development Lifecycle (SSDLC) protocols. Documentation & Process Improvement: Maintain clear software, operational, and architectural documentation while continually improving engineering practices and procedures. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 8+ years of relevant work experience and a Bachelors degree, OR 11+ years of relevant work experience. Experience building and supporting large-scale, high-performance, mission-critical applications. Strong hands-on software engineering experience, including coding, code reviews, and technical design. Proven ability to lead technical initiatives and drive architecture decisions. Experience with cloud-native technologies, distributed systems, APIs, and microservices. Experience supporting Tier-0 or highly available production systems. Ability to mentor engineers and provide technical leadership across engineering teams. Strong understanding of software engineering best practices, including CI/CD, testing, observability, and operational excellence Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD. 3+ years of direct people-management experience preferred; candidates who have led teams through technical influence, matrix leadership, or technical leadership without direct authority will also be considered Demonstrated experience leading software engineering teams, including delivery management, technical oversight, performance accountability, and talent development. Experience translating business and product requirements into scalable technical solutions, architecture decisions, delivery plans, and technical documentation. Proven ability to lead the design, development, testing, integration, deployment, and production support of complex, mission-critical applications. Strong experience overseeing API platforms, distributed systems, microservices, and enterprise integration patterns. Experience leading architecture and design reviews, evaluating technical tradeoffs, and ensuring solutions meet requirements for scalability, reliability, security, and performance. Experience establishing engineering standards and maintaining accountability for code quality, testing, secure development, release readiness, and production stability. Proven ability to manage delivery risks, dependencies, capacity, and priorities across multiple teams and cross-functional stakeholders. Experience evaluating emerging technologies, leading proofs of concept, and guiding their adoption based on business value, technical feasibility, risk, and operational readiness. Experience leading globally distributed engineering teams and collaborating across Product, Architecture, Security, SRE, Infrastructure, QA, and Operations. Strong understanding of distributed computing, cloud-native architecture, microservices, event-driven systems, and multi-region deployments. Experience building or operating large-scale, mission-critical systems on Google Cloud using technologies such as GKE, Cloud Run, Pub/Sub, Cloud Spanner, Cloud SQL, Bigtable, or Dataflow. Demonstrated success delivering secure, resilient, and high-quality solutions in a fast-paced environment with competing priorities and complex dependencies. Experience applying CI/CD, DevOps, infrastructure-as-code, observability, SRE, capacity planning, incident management, and disaster-recovery practices. Ability to communicate technical strategy, architecture decisions, delivery risks, and recommendations clearly to engineering teams, cross-functional partners, and senior leadership. Experience integrating emerging technologies, including AI-assisted engineering capabilities, into software development practices while maintaining appropriate security, quality, and governance controls. Information for US Applicants For roles located in the US, the estimated salary range for this position is $192,100.00 to $ 307,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

About the Role We are seeking a motivated and skilled Software Engineer to join our API Engineering team. In this role, you will design, develop, test, document, and support REST APIs that power critical business applications, partner integrations, and client-facing services. You will work closely with architects, product managers, quality engineers, and platform teams to build secure, scalable, and reliable APIs using modern software engineering practices. This position is ideal for an engineer who enjoys backend development, systems integration, API design, and solving complex technical challenges. Key Responsibilities API Development Design, develop, and maintain RESTful APIs and backend services. Build reusable components, libraries, and integration services. Ensure APIs meet performance, scalability, reliability, and security requirements. Participate in API versioning, lifecycle management, and backward compatibility planning. Troubleshoot and resolve API and integration issues across development, testing, and production environments. Documentation & Knowledge Sharing Create and maintain comprehensive API and integration documentation, including API specifications, developer guides, authentication and authorization requirements, onboarding materials, operational procedures, troubleshooting guides, and usage examples for internal and external consumers. Document system designs, technical decisions, and implementation approaches. Contribute to knowledge repositories and engineering best practices. Integration & Architecture Develop integrations between internal systems, external partners, and cloud services. Implement API solutions that align with enterprise architecture standards. Contribute to microservices and event-driven integration patterns. Support API gateway onboarding and policy implementation activities. Assist with API modernization and legacy system integration initiatives. Quality Engineering Develop unit, integration, and automated API tests. Participate in peer code reviews and design reviews. Support CI/CD adoption and deployment automation. Identify and address reliability, performance, and maintainability issues. Security & Compliance Implement secure authentication and authorization mechanisms using OAuth 2.0, JWT, and related standards. Follow secure coding practices and enterprise security requirements. Support vulnerability remediation and compliance initiatives. Ensure appropriate logging, monitoring, and auditing capabilities are implemented. Collaboration Participate in Agile/Scrum ceremonies and engineering planning activities. Collaborate with product, architecture, security, operations, and support teams. Communicate technical solutions effectively to technical and non-technical stakeholders. Contribute to continuous improvement of engineering standards and processes. Required Qualifications Education Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent practical experience. Experience 3+ years of professional software development experience. 2+ years of experience developing and supporting REST APIs. Experience building backend services using Java, C#, .NET, Spring Boot, or similar technologies. Experience working with distributed applications and service integrations. Experience using Git-based source control and CI/CD platforms. Technical Skills Strong understanding of REST API principles and HTTP protocols. Experience designing and implementing RESTful services and integrations. Experience with JSON, XML, and API integration patterns. Experience with relational databases and SQL. Knowledge of software design patterns and object-oriented programming. Familiarity with API security concepts and best practices including OAuth 2.0 and JWT. Experience with automated testing frameworks and API testing tools. Hands-on experience developing and deploying applications on Microsoft Azure. Experience with Kubernetes and containerized applications using Docker or similar technologies. Understanding of cloud-native application development, deployment, scaling, and operational best practices. Experience with CI/CD pipelines and DevOps practices. Preferred Qualifications Experience with Azure API Management (APIM). Experience with event-driven architectures and messaging platforms such as Azure Service Bus, Event Hubs, Kafka, or RabbitMQ. Experience producing API and technical documentation. Experience with monitoring and observability tools such as Azure Monitor, Application Insights, Splunk, Prometheus, Grafana, or OpenTelemetry. Familiarity with Infrastructure as Code tools such as Terraform, Bicep, or ARM templates. Experience in financial services, fintech, or other regulated industries. What We Value Strong analytical and problem-solving skills. Passion for building high-quality, maintainable software. Attention to detail and commitment to engineering excellence. Strong written and verbal communication skills. Ability to collaborate effectively in a cross-functional environment. Continuous learning mindset and willingness to adopt new technologies. Customer-focused approach to designing and delivering APIs. Ownership mindset with the ability to independently drive tasks to completion. Salary Range: $90,000 - $157,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans. For a full overview, visit . About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement Job Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution-working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Technical Support Engineer - III (Cloud) at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave. Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA). Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues. Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes. Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices. Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. Contribute to refining processes, workflows, and playbooks for handling complex customer challenges. Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches. Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides. Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives. Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required. Who You Are: Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles Proven hands-on work experience with Kubernetes Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback Experience with observability tools such as Grafana Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions Preferred: CKA Certified Demonstrated experience with training, coaching, and creating onboarding materials. Operates in a fast-paced, global, 24/7 support team environment Ability to collaborate across different time zones On-site office environment, hybrid, or remote options depending on location Flexible to travel up to 10% ( 25 days/year) Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You love to dive into problems, test for solutions, and enjoy engaging with customers. You're curious about AI. You're an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S . click apply for full job details