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Senior Embedded Imaging Software Engineer
Urban Sky Denver, Colorado
About Urban Sky Urban Sky is a venture-backed aerospace startup on a mission to pioneer humanity's routine, easy access to the stratosphere and the value locked within it. We design, build, operate, and sell stratospheric balloon systems. The data we collect supports a wide range of applications, from real-time wildfire monitoring to urban mapping. Our technology is also employed by government customers including the Department of War (DoW), NASA, and others. Urban Sky sends flight vehicles to the stratosphere on a weekly basis. Our team consists of engineers, makers, developers, and doers who believe in the power of human potential when passion meets utility within a small, supportive team. At Urban Sky we strive to create a team culture grounded in candor, inclusion, respect and empowerment. We aim to build the next chapter of stratospheric history in Denver and Texas and are seeking self-starting, open-minded, and hard-working team members. Position Overview / Onsite / Full-time / Salaried Urban Sky is seeking a Senior Embedded Imaging Software Engineer to own the firmware, imaging pipeline, and data-movement stack behind our electro-optical (EO) and infrared (IR) payloads - from the sensor at the focal plane to the command-and-control link on the ground. You'll write the firmware that drives our cameras and edge compute, own the CUDA image processing pipeline that turns raw pixels into clean, calibrated, geo-tagged imagery, and architect the high-rate data paths and C2 infrastructure that connect the payload to the customer. Your goal: deliver clean, honest imagery. Much of this work proves out in the field - at events, exercises, and customer engagements. Key Responsibilities: Own embedded firmware for our EO and IR payloads: sensor bring-up, driver development, and edge compute on NVIDIA Jetson platforms Integrate cameras and sensors over PCIe, MIPI/CSI, and USB, and develop board-support packages for custom carrier boards, system-on-modules, and companion microcontrollers Own the L0 image processing pipeline running in CUDA at the edge: debayering, white balance, gamma, and camera/lens correction - applied to raw frames before any codec Own IR-specific processing: non-uniformity correction (NUC), bad-pixel replacement, and radiometric calibration Develop multi-frame super-resolution and related computational imaging capabilities Implement imagery metadata (KLV/MISB) so every frame carries accurate pointing, position, and time Architect high-throughput data paths across the vehicle - PCIe as a first-class specialty - and the routing infrastructure that carries imagery, telemetry, and C2 across satellite, tactical-radio, and IP links Optimize for latency, throughput, and determinism, and balance pipeline compute against onboard ML workloads sharing the same CUDA resources Integrate payload firmware with the gimbal and motion-control stack, consuming pointing and autonomy commands from the broader payload software architecture Develop and maintain optical calibrations for our EO/IR payloads - lens distortion modeling, vignetting/flat-field correction, and MTF/sharpness characterization - so imagery quality is measured and repeatable across cameras and flights Implement motion and temporal compensation (frame-to-frame registration, stabilization, and temporal filtering) to maximize effective image quality from a moving platform Qualifications: Experience building end-to-end camera/imaging systems, from sensor to downstream consumer Working experience with image processing pipelines (debayering, calibration, correction) and CUDA or GPU-accelerated processing Experience with optical calibration and characterization - distortion modeling, vignetting correction, MTF/sharpness measurement - and building the correction steps that apply them in a processing pipeline Familiarity with motion/temporal compensation techniques (registration, stabilization, temporal filtering) for imaging from moving platforms 5+ years developing embedded firmware in C/C++ for embedded Linux and/or bare-metal/RTOS systems Hands-on experience shipping on NVIDIA Jetson or comparable embedded Linux/SoC platforms Deep experience moving high-rate data over PCIe (driver, DMA, endpoint/root-complex level) Solid grounding in networking, data routing, and command-and-control infrastructure Strong hardware debugging skills and comfort working from schematics Nice-to-Haves / Preferred Skills: IR/thermal imaging experience, including NUC and radiometric calibration GStreamer, V4L2, or other imaging/video pipeline frameworks Computational imaging techniques (super-resolution, stacking, HDR) Defense imagery and metadata standards (MISB/KLV, STANAG); defense or mission-critical development experience FPGA workflows or high-speed serial interfaces (SerDes, Aurora, MIPI) Experience with optics and optical hardware Experience with multi-sensor and multispectral fusion - co-registering and combining imagery across sensors and bands into fused data products, in partnership with downstream data teams Requirements: Must be US Citizen or Permanent Resident Must be able to obtain and maintain a US security clearance (an active clearance is a plus) Must be located near Denver, CO or willing to relocate; role is on-site at our Denver headquarters (4800 Race St) Travel expected to support field events, exercises, and customer engagements Benefits: Stock Options Medical, Vision and Dental Flexible PTO Cell Phone Bill Stipend Urban Sky is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. The pay range for this role is: 140,000 - 180,000 USD per year(Denver CO HQ) PI7e7d82f519b2-6921
09/25/2026
Full time
About Urban Sky Urban Sky is a venture-backed aerospace startup on a mission to pioneer humanity's routine, easy access to the stratosphere and the value locked within it. We design, build, operate, and sell stratospheric balloon systems. The data we collect supports a wide range of applications, from real-time wildfire monitoring to urban mapping. Our technology is also employed by government customers including the Department of War (DoW), NASA, and others. Urban Sky sends flight vehicles to the stratosphere on a weekly basis. Our team consists of engineers, makers, developers, and doers who believe in the power of human potential when passion meets utility within a small, supportive team. At Urban Sky we strive to create a team culture grounded in candor, inclusion, respect and empowerment. We aim to build the next chapter of stratospheric history in Denver and Texas and are seeking self-starting, open-minded, and hard-working team members. Position Overview / Onsite / Full-time / Salaried Urban Sky is seeking a Senior Embedded Imaging Software Engineer to own the firmware, imaging pipeline, and data-movement stack behind our electro-optical (EO) and infrared (IR) payloads - from the sensor at the focal plane to the command-and-control link on the ground. You'll write the firmware that drives our cameras and edge compute, own the CUDA image processing pipeline that turns raw pixels into clean, calibrated, geo-tagged imagery, and architect the high-rate data paths and C2 infrastructure that connect the payload to the customer. Your goal: deliver clean, honest imagery. Much of this work proves out in the field - at events, exercises, and customer engagements. Key Responsibilities: Own embedded firmware for our EO and IR payloads: sensor bring-up, driver development, and edge compute on NVIDIA Jetson platforms Integrate cameras and sensors over PCIe, MIPI/CSI, and USB, and develop board-support packages for custom carrier boards, system-on-modules, and companion microcontrollers Own the L0 image processing pipeline running in CUDA at the edge: debayering, white balance, gamma, and camera/lens correction - applied to raw frames before any codec Own IR-specific processing: non-uniformity correction (NUC), bad-pixel replacement, and radiometric calibration Develop multi-frame super-resolution and related computational imaging capabilities Implement imagery metadata (KLV/MISB) so every frame carries accurate pointing, position, and time Architect high-throughput data paths across the vehicle - PCIe as a first-class specialty - and the routing infrastructure that carries imagery, telemetry, and C2 across satellite, tactical-radio, and IP links Optimize for latency, throughput, and determinism, and balance pipeline compute against onboard ML workloads sharing the same CUDA resources Integrate payload firmware with the gimbal and motion-control stack, consuming pointing and autonomy commands from the broader payload software architecture Develop and maintain optical calibrations for our EO/IR payloads - lens distortion modeling, vignetting/flat-field correction, and MTF/sharpness characterization - so imagery quality is measured and repeatable across cameras and flights Implement motion and temporal compensation (frame-to-frame registration, stabilization, and temporal filtering) to maximize effective image quality from a moving platform Qualifications: Experience building end-to-end camera/imaging systems, from sensor to downstream consumer Working experience with image processing pipelines (debayering, calibration, correction) and CUDA or GPU-accelerated processing Experience with optical calibration and characterization - distortion modeling, vignetting correction, MTF/sharpness measurement - and building the correction steps that apply them in a processing pipeline Familiarity with motion/temporal compensation techniques (registration, stabilization, temporal filtering) for imaging from moving platforms 5+ years developing embedded firmware in C/C++ for embedded Linux and/or bare-metal/RTOS systems Hands-on experience shipping on NVIDIA Jetson or comparable embedded Linux/SoC platforms Deep experience moving high-rate data over PCIe (driver, DMA, endpoint/root-complex level) Solid grounding in networking, data routing, and command-and-control infrastructure Strong hardware debugging skills and comfort working from schematics Nice-to-Haves / Preferred Skills: IR/thermal imaging experience, including NUC and radiometric calibration GStreamer, V4L2, or other imaging/video pipeline frameworks Computational imaging techniques (super-resolution, stacking, HDR) Defense imagery and metadata standards (MISB/KLV, STANAG); defense or mission-critical development experience FPGA workflows or high-speed serial interfaces (SerDes, Aurora, MIPI) Experience with optics and optical hardware Experience with multi-sensor and multispectral fusion - co-registering and combining imagery across sensors and bands into fused data products, in partnership with downstream data teams Requirements: Must be US Citizen or Permanent Resident Must be able to obtain and maintain a US security clearance (an active clearance is a plus) Must be located near Denver, CO or willing to relocate; role is on-site at our Denver headquarters (4800 Race St) Travel expected to support field events, exercises, and customer engagements Benefits: Stock Options Medical, Vision and Dental Flexible PTO Cell Phone Bill Stipend Urban Sky is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. The pay range for this role is: 140,000 - 180,000 USD per year(Denver CO HQ) PI7e7d82f519b2-6921
Sr. Delivery Consultant, National Security (NatSec) Professional Services (ProServe)
Amazon Web Services, Inc. Jessup, Maryland
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. This is a hands-on technical role that requires an advanced software/systems engineering background. Coding/automation and design/architecture skills are required! The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at AWS. ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. As a Delivery Consultant, you will work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success throughout their cloud journey, providing technical expertise and best practices across the project lifecycle. You'll collaborate closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As an experienced technology professional, you will be responsible for: • Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs • Providing technical guidance and troubleshooting support throughout project delivery • Collaborating with stakeholders to gather requirements and propose effective migration strategies • Acting as a trusted advisor to customers on industry trends and emerging technologies • Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 7+ years of technical specialist, design and architecture experience - 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience - 7+ years of consulting, design and implementation of serverless distributed solutions experience - 5+ years of software development with object oriented language experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- degree in advanced technology, or AWS Professional level certification - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - Experience in performance optimization and cost management for cloud environments - Experience communicating technical concepts to diverse audiences in pre-sales environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MD, Jessup - 153 800.00 USD annually
09/25/2026
Full time
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. This is a hands-on technical role that requires an advanced software/systems engineering background. Coding/automation and design/architecture skills are required! The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at AWS. ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. As a Delivery Consultant, you will work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success throughout their cloud journey, providing technical expertise and best practices across the project lifecycle. You'll collaborate closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As an experienced technology professional, you will be responsible for: • Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs • Providing technical guidance and troubleshooting support throughout project delivery • Collaborating with stakeholders to gather requirements and propose effective migration strategies • Acting as a trusted advisor to customers on industry trends and emerging technologies • Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 7+ years of technical specialist, design and architecture experience - 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience - 7+ years of consulting, design and implementation of serverless distributed solutions experience - 5+ years of software development with object oriented language experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- degree in advanced technology, or AWS Professional level certification - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - Experience in performance optimization and cost management for cloud environments - Experience communicating technical concepts to diverse audiences in pre-sales environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MD, Jessup - 153 800.00 USD annually
Software Development Engineer
Mystic Stamp Company Austin, Texas
You will work on developing at-scale software solutions to manage the manufacturing environments at board and server level test. You will work together with other engineering teams to unify testing solutions between manufacturing and data center operations groups. You will develop and maintain the test deployment and distribution systems to ensure that our manufacturing partners have access to appropriate versions of our software as soon as it's available. You will respond to new issues raised by our manufacturing partners, analyze logs and failures, and then develop and deploy solutions to those issues. You will develop documentation as well as testing and debug procedures for our manufacturing partners to follow. Key job responsibilities Develop, validate and deploy test infrastructure mechanisms into manufacturing environments globally Design and manage scaled fleets of custom test equipment, ensuring optimal performance and maintenance Architect and develop data processing solutions using internal cloud services to collect, analyze, and manage manufacturing test data Drive manufacturing test infrastructure unification efforts between lab and production environments Collaborate with cross-functional teams to implement robust automation solutions
09/25/2026
Full time
You will work on developing at-scale software solutions to manage the manufacturing environments at board and server level test. You will work together with other engineering teams to unify testing solutions between manufacturing and data center operations groups. You will develop and maintain the test deployment and distribution systems to ensure that our manufacturing partners have access to appropriate versions of our software as soon as it's available. You will respond to new issues raised by our manufacturing partners, analyze logs and failures, and then develop and deploy solutions to those issues. You will develop documentation as well as testing and debug procedures for our manufacturing partners to follow. Key job responsibilities Develop, validate and deploy test infrastructure mechanisms into manufacturing environments globally Design and manage scaled fleets of custom test equipment, ensuring optimal performance and maintenance Architect and develop data processing solutions using internal cloud services to collect, analyze, and manage manufacturing test data Drive manufacturing test infrastructure unification efforts between lab and production environments Collaborate with cross-functional teams to implement robust automation solutions
Delivery Consultant - Application Development, AWS WWPS ProServe
Amazon Web Services, Inc. Arlington, Virginia
This position requires that the candidate selected be a US Citizen. The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? - Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of cloud architecture and solution implementation experience - Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - 3+ years of software development with object oriented language, or 3+ years of software development with object oriented language experience PREFERRED QUALIFICATIONS- 5+ years of IT implementation experience - degree in advanced technology, or AWS Professional level certification - Experience and technical expertise (design and implementation) in cloud computing technologies - Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience - Experience in performance optimization and cost management for cloud environments - Experience presenting technical solutions to diverse audiences in pre-sales environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Dallas - 131 600.00 USD annually USA, VA, Arlington - 131 600.00 USD annually
09/25/2026
Full time
This position requires that the candidate selected be a US Citizen. The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? - Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of cloud architecture and solution implementation experience - Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - 3+ years of software development with object oriented language, or 3+ years of software development with object oriented language experience PREFERRED QUALIFICATIONS- 5+ years of IT implementation experience - degree in advanced technology, or AWS Professional level certification - Experience and technical expertise (design and implementation) in cloud computing technologies - Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience - Experience in performance optimization and cost management for cloud environments - Experience presenting technical solutions to diverse audiences in pre-sales environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Dallas - 131 600.00 USD annually USA, VA, Arlington - 131 600.00 USD annually
Mastercard
Site Reliability Engineer I
Mastercard O Fallon, Missouri
Mastercard seeks a Site Reliability Engineer I to support reliable, scalable software platforms in a dynamic, innovation-driven environment. In this entry-level role, you will help design, automate, and monitor infrastructure and applications, ensuring performance, availability, and security. You'll work closely with engineering teams to build CI/CD pipelines, implement infrastructure as code, and respond to incidents using modern SRE best practices. This hybrid role offers hands-on experience with cutting-edge cloud, container, and monitoring technologies while supporting your growth through collaboration and continuous learning. Responsibilities Design, implement, and maintain reliable, scalable infrastructure for Mastercard platforms Monitor system performance and respond to incidents to ensure high availability and uptime Automate deployment, monitoring, and incident response using modern Dev Ops/SRE tools Collaborate with software engineers to improve application reliability and performance Contribute to on-call rotation and resolve production issues with root cause analysis Develop and maintain CI/CD pipelines and infrastructure-as-code configurations Implement security, compliance, and backup practices across cloud and on-prem environments Required Skills Site reliability engineering Linux/Unix administration Cloud platforms (AWS, GCP, or Azure) Python or similar scripting language CI/CD tools (Jenkins, Git Lab CI, or similar) Infrastructure as Code (Terraform, Cloud Formation) Containerization (Docker, Kubernetes) Monitoring and alerting (Prometheus, Grafana, ELK) Version control (Git) Incident management and troubleshooting
09/25/2026
Full time
Mastercard seeks a Site Reliability Engineer I to support reliable, scalable software platforms in a dynamic, innovation-driven environment. In this entry-level role, you will help design, automate, and monitor infrastructure and applications, ensuring performance, availability, and security. You'll work closely with engineering teams to build CI/CD pipelines, implement infrastructure as code, and respond to incidents using modern SRE best practices. This hybrid role offers hands-on experience with cutting-edge cloud, container, and monitoring technologies while supporting your growth through collaboration and continuous learning. Responsibilities Design, implement, and maintain reliable, scalable infrastructure for Mastercard platforms Monitor system performance and respond to incidents to ensure high availability and uptime Automate deployment, monitoring, and incident response using modern Dev Ops/SRE tools Collaborate with software engineers to improve application reliability and performance Contribute to on-call rotation and resolve production issues with root cause analysis Develop and maintain CI/CD pipelines and infrastructure-as-code configurations Implement security, compliance, and backup practices across cloud and on-prem environments Required Skills Site reliability engineering Linux/Unix administration Cloud platforms (AWS, GCP, or Azure) Python or similar scripting language CI/CD tools (Jenkins, Git Lab CI, or similar) Infrastructure as Code (Terraform, Cloud Formation) Containerization (Docker, Kubernetes) Monitoring and alerting (Prometheus, Grafana, ELK) Version control (Git) Incident management and troubleshooting
GXO Logistics
Senior DevOps Engineer
GXO Logistics Tracy, California
GXO Logistics is seeking a Senior DevOps Engineer to drive the reliability and scalability of our transportation and warehousing platforms. You will design and automate cloud infrastructure, build and maintain CI/CD pipelines, and improve observability for mission-critical logistics systems. Partnering with software, data and operations teams, you'll champion Infrastructure as Code, security best practices and high-availability architectures. In GXO's performance-driven, collaborative culture, you'll leverage automation, robotics and data tools to optimize supply chain solutions and lead initiatives that enhance system resilience, delivery speed and operational safety worldwide. Responsibilities Design, automate and maintain secure, scalable cloud infrastructure for logistics platforms Build, improve and support CI/CD pipelines for frequent, reliable software delivery Implement and optimize observability, including monitoring, logging and alerting for critical systems Champion Infrastructure as Code and configuration management across production environments Collaborate with software, data and operations teams to improve reliability, performance and incident response Harden security for cloud, containers and data, following best practices and compliance requirements Troubleshoot and resolve production issues, driving root-cause analysis and long-term fixes Lead continuous improvement initiatives that enhance deployment speed, system resilience and operational safety Required Skills AWS or Azure cloud services Kubernetes and containerization (Docker) CI/CD pipelines (Jenkins, Git Hub Actions, Git Lab CI, or similar) Infrastructure as Code (Terraform, Cloud Formation, or similar) Linux administration and shell scripting Monitoring and observability (Prometheus, Grafana, ELK, Datadog, or similar) Configuration management (Ansible, Chef, or Puppet) Scripting languages (Python, Bash, or Power Shell) Security best practices for cloud and containers Version control and Git workflows
09/25/2026
Full time
GXO Logistics is seeking a Senior DevOps Engineer to drive the reliability and scalability of our transportation and warehousing platforms. You will design and automate cloud infrastructure, build and maintain CI/CD pipelines, and improve observability for mission-critical logistics systems. Partnering with software, data and operations teams, you'll champion Infrastructure as Code, security best practices and high-availability architectures. In GXO's performance-driven, collaborative culture, you'll leverage automation, robotics and data tools to optimize supply chain solutions and lead initiatives that enhance system resilience, delivery speed and operational safety worldwide. Responsibilities Design, automate and maintain secure, scalable cloud infrastructure for logistics platforms Build, improve and support CI/CD pipelines for frequent, reliable software delivery Implement and optimize observability, including monitoring, logging and alerting for critical systems Champion Infrastructure as Code and configuration management across production environments Collaborate with software, data and operations teams to improve reliability, performance and incident response Harden security for cloud, containers and data, following best practices and compliance requirements Troubleshoot and resolve production issues, driving root-cause analysis and long-term fixes Lead continuous improvement initiatives that enhance deployment speed, system resilience and operational safety Required Skills AWS or Azure cloud services Kubernetes and containerization (Docker) CI/CD pipelines (Jenkins, Git Hub Actions, Git Lab CI, or similar) Infrastructure as Code (Terraform, Cloud Formation, or similar) Linux administration and shell scripting Monitoring and observability (Prometheus, Grafana, ELK, Datadog, or similar) Configuration management (Ansible, Chef, or Puppet) Scripting languages (Python, Bash, or Power Shell) Security best practices for cloud and containers Version control and Git workflows
Site Risk & Due Diligence Manager, Risk and Resiliency
Amazon Data Services, Inc. Seattle, Washington
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Play a leading role in datacenter site selection and technical due diligence at Amazon. You will lead technical site due diligence projects, partnering with stakeholders across the AWS infrastructure organization, to shape the future of AWS' infrastructure growth and investments. You will play a key role in site selection and site due diligence for new and existing AWS regions. You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and technical consultancies, understand the inter-relationships between technical disciplines, coordinate with internal stakeholders, and interpret the results of this analysis to make site acquisition, design, engineering, and technology recommendations. You will evaluate the impact of identified site risks and constraints on development costs and schedules. The right person for this role will have a strong track record of technical program management, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for technical risk management. Key job responsibilities - Guiding the expansion of AWS infrastructure in new and existing regions by delivering technical site risk analysis and due diligence assessments. - Owning infrastructure site selection and due diligence projects, applying standard approaches, templates, designs, and processes. - Scoping, contracting, supervising, coordinating, and interpreting the results of engineering, environmental, and technical studies - Managing budgets, establishing schedules, escalating technical and project risks, and making trade-offs based on business priorities. - Owning the multidisciplinary preliminary design for our sites consistent with AWS design standards and technical specifications. Assessing and drawing conclusions from a wide range of real estate, engineering, construction, policy, environmental, planning, and business development considerations and making associated technical and business recommendations. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds PREFERRED QUALIFICATIONS - • 5+ years of experience leading due diligence, design, engineering and/or land development activities for large infrastructure projects - • Master's degree in an engineering or scientific discipline, or equivalent experience - • Licensed professional engineer/Architect with accredited institute, or equivalent technical certification Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 127 900.00 USD annually USA, WA, Seattle - 127 900.00 USD annually
09/25/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Play a leading role in datacenter site selection and technical due diligence at Amazon. You will lead technical site due diligence projects, partnering with stakeholders across the AWS infrastructure organization, to shape the future of AWS' infrastructure growth and investments. You will play a key role in site selection and site due diligence for new and existing AWS regions. You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and technical consultancies, understand the inter-relationships between technical disciplines, coordinate with internal stakeholders, and interpret the results of this analysis to make site acquisition, design, engineering, and technology recommendations. You will evaluate the impact of identified site risks and constraints on development costs and schedules. The right person for this role will have a strong track record of technical program management, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for technical risk management. Key job responsibilities - Guiding the expansion of AWS infrastructure in new and existing regions by delivering technical site risk analysis and due diligence assessments. - Owning infrastructure site selection and due diligence projects, applying standard approaches, templates, designs, and processes. - Scoping, contracting, supervising, coordinating, and interpreting the results of engineering, environmental, and technical studies - Managing budgets, establishing schedules, escalating technical and project risks, and making trade-offs based on business priorities. - Owning the multidisciplinary preliminary design for our sites consistent with AWS design standards and technical specifications. Assessing and drawing conclusions from a wide range of real estate, engineering, construction, policy, environmental, planning, and business development considerations and making associated technical and business recommendations. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds PREFERRED QUALIFICATIONS - • 5+ years of experience leading due diligence, design, engineering and/or land development activities for large infrastructure projects - • Master's degree in an engineering or scientific discipline, or equivalent experience - • Licensed professional engineer/Architect with accredited institute, or equivalent technical certification Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 127 900.00 USD annually USA, WA, Seattle - 127 900.00 USD annually
Strategic Permit Manager, Land Development
Amazon Data Services, Inc. Austin, Texas
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Strategic Permit Manager role - based in Arlington/Herndon VA, Seattle WA, or Austin TX - will be responsible for coordinating the planning, execution and evaluation of all critical government (aka Authority Having Jurisdiction (AHJ approvals required for land development related to data centers and essential supportive infrastructure. Specifically, the Strategic Permit Manager will support all development permitting processes for their assigned projects and will be responsible for working with partner teams (e.g. transaction, economic development, engineering, construction, utility, and environment teams) to develop, coordinate and negotiate a permit strategy, ensure that strategy is being executed effectively, and identify and mitigate risks associated with AHJ approval processes. Accordingly, the Strategic Permit Manager will crucially be a primary owner of direct AHJ engagement. A successful candidate in this role will have experience with real estate development regulations and AHJ/government engagement. Candidate should have a proven track record of delivering multiple, high-priority projects with tight timelines that required strong project management and cross-functional coordination with internal partner teams and outside consultants and counsel. Candidate must be able work in assigned office up to five days each week, with exception of work travel 25-50% of the time. Key job responsibilities • Identify all government approvals required to construct data center infrastructure. • Support entitlements approval process. • Coordinate internal and external project development teams to develop, negotiate and execute a permitting plan, ensuring all internal and external stakeholders are performing required actions at the appropriate time. • Own key relationships with AHJs and other key external stakeholders to act as a single point of contact for all strategic AHJ approval negotiations and escalations. • Identify, assess, mitigate and communicate risks to the permitting strategy to internal stakeholders and leadership. • Engage and manage the work of entitlement and permitting scheduling consultants and specialists. • Track real-time permit delivery metrics and complete after-action reviews to identify and solution opportunities for process improvement. • 25-50% travel A day in the life - Coordination communications (emails, calls, messages) with internal teams and consultants to plan and execute projects. - Analyze and develop technical AHJ approval materials. - Meet virtually and in-person with AHJ staff to coordinate requirements and approval strategy. - Develop and maintain AHJ approval schedules. - Travel to in-person internal and external meetings and workshops. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree or above - • 2+ years of entitlement and/or site development permitting experience - • 2+ years experience managing programs across cross functional teams, building processes and coordinating development schedules - 5+ years of project management experience in real estate development - 5+ years of working directly with government officials and regulatory bodies experience PREFERRED QUALIFICATIONS - Master's degree - Background in Urban Planning, Land Use Law, or Community Development - AICP or PMP certifications or experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, VA, Arlington - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually
09/25/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Strategic Permit Manager role - based in Arlington/Herndon VA, Seattle WA, or Austin TX - will be responsible for coordinating the planning, execution and evaluation of all critical government (aka Authority Having Jurisdiction (AHJ approvals required for land development related to data centers and essential supportive infrastructure. Specifically, the Strategic Permit Manager will support all development permitting processes for their assigned projects and will be responsible for working with partner teams (e.g. transaction, economic development, engineering, construction, utility, and environment teams) to develop, coordinate and negotiate a permit strategy, ensure that strategy is being executed effectively, and identify and mitigate risks associated with AHJ approval processes. Accordingly, the Strategic Permit Manager will crucially be a primary owner of direct AHJ engagement. A successful candidate in this role will have experience with real estate development regulations and AHJ/government engagement. Candidate should have a proven track record of delivering multiple, high-priority projects with tight timelines that required strong project management and cross-functional coordination with internal partner teams and outside consultants and counsel. Candidate must be able work in assigned office up to five days each week, with exception of work travel 25-50% of the time. Key job responsibilities • Identify all government approvals required to construct data center infrastructure. • Support entitlements approval process. • Coordinate internal and external project development teams to develop, negotiate and execute a permitting plan, ensuring all internal and external stakeholders are performing required actions at the appropriate time. • Own key relationships with AHJs and other key external stakeholders to act as a single point of contact for all strategic AHJ approval negotiations and escalations. • Identify, assess, mitigate and communicate risks to the permitting strategy to internal stakeholders and leadership. • Engage and manage the work of entitlement and permitting scheduling consultants and specialists. • Track real-time permit delivery metrics and complete after-action reviews to identify and solution opportunities for process improvement. • 25-50% travel A day in the life - Coordination communications (emails, calls, messages) with internal teams and consultants to plan and execute projects. - Analyze and develop technical AHJ approval materials. - Meet virtually and in-person with AHJ staff to coordinate requirements and approval strategy. - Develop and maintain AHJ approval schedules. - Travel to in-person internal and external meetings and workshops. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree or above - • 2+ years of entitlement and/or site development permitting experience - • 2+ years experience managing programs across cross functional teams, building processes and coordinating development schedules - 5+ years of project management experience in real estate development - 5+ years of working directly with government officials and regulatory bodies experience PREFERRED QUALIFICATIONS - Master's degree - Background in Urban Planning, Land Use Law, or Community Development - AICP or PMP certifications or experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, VA, Arlington - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually
Rolls Royce
Automation Engineer
Rolls Royce Indianapolis, Indiana
Job Description Job Title: Automation Engineer Working Pattern: Fulltime Working location: Indianapolis, IN Relocation assistance will be provided if applicable Why Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to create world-class power and propulsion solutions, pushing your problem-solving and ingenuity, to deliver real impact that puts safety first. You'll be given responsibility and the opportunity to grow in our high-performance culture. This is Infinite Potential. And it's your chance to really shine and contribute to one of the world's most recognized brands and a beacon for engineering excellence. Position Summary: We are looking for an early career engineer who is interested in automation and manufacturing technology and enjoys solving practical engineering problems. You should be comfortable working hands on with equipment, collaborating with others, and learning new technologies. As an Automation Engineer, you will support the development, implementation, and improvement of automation and digital manufacturing technologies within our Indianapolis manufacturing operations. You will work alongside experienced manufacturing, automation, controls, and operations engineers to develop and implement solutions that improve manufacturing capability, safety, quality, cost, delivery, and productivity. This role provides an opportunity to gain practical experience across automation, machine controls, robotics, manufacturing equipment, industrial communications, and digital manufacturing systems. You will be involved throughout the lifecycle of automation projects, from defining requirements and developing solutions through equipment installation, commissioning, validation, and production support. What you will be doing: Support the development, implementation, validation, and continuous improvement of automated manufacturing equipment and processes. Support the definition of automation, controls, and equipment requirements for new and upgraded manufacturing equipment. Assist with the development and implementation of automation projects, including controls, robotics, sensors, machine vision, data collection, and manufacturing systems. Work with experienced engineers, equipment suppliers, and operations teams to install, commission, troubleshoot, and validate new or modified equipment. Support troubleshooting of automation and manufacturing equipment to identify root causes and implement effective corrective actions. Develop and maintain engineering documentation including functional requirements, equipment specifications, control documentation, work instructions, and validation records. Support integration of manufacturing equipment with existing plant networks, IT infrastructure, and digital manufacturing systems. Work with interfacing teams and local technical experts to understand manufacturing processes and deliver effective automation solutions. Support the collection and analysis of manufacturing data to identify opportunities for improved equipment performance, quality, and productivity. Apply engineering principles and structured problem solving techniques to manufacturing and automation challenges. Participate in project planning, equipment reviews, supplier meetings, factory acceptance testing, site acceptance testing, and production readiness activities. Capture and share lessons learned and contribute to the development and implementation of engineering best practices. Ensure all work complies with applicable Rolls-Royce processes, technical standards, health and safety requirements, and regulatory requirements. Work with Manufacturing Engineering, Operations, Maintenance, IT, and other technical teams to support reliable operation of automated manufacturing processes. Develop knowledge of Rolls-Royce manufacturing processes, automation standards, and equipment technologies through hands on project experience and mentoring. Basic Qualifications: Bachelor's degree in Engineering, Engineering Technology, Computer Engineering, Electrical Engineering, Mechanical Engineering, or a related discipline and 1+ years' experience Master's degree in Engineering, Engineering Technology, Computer Engineering, Electrical Engineering, Mechanical Engineering, or a related discipline PhD in in Engineering, Engineering Technology, Computer Engineering, Electrical Engineering, Mechanical Engineering, or a related discipline Willingness to work hands on with manufacturing equipment and automation systems. To be considered for this opportunity, you must be a U.S. Citizen or Permanent Resident. Preferred Requirements Academic or practical experience with PLC programming, industrial controls, robotics, or automation systems. Familiarity with PLC platforms such as Siemens, Rockwell/Allen-Bradley, or similar. Demonstrated ability to analyze problems, develop solutions, and communicate technical information effectively. Exposure to robot programming or industrial robotic systems. Familiarity with electrical schematics, control panels, sensors, actuators, and industrial automation components. Basic understanding of industrial communication protocols and manufacturing networks. Experience with HMI, SCADA, machine vision, data collection, or manufacturing execution systems. Experience with CAD or other engineering software. Familiarity with machine safety principles, risk assessments, guarding, and safety-related controls. Experience troubleshooting mechanical, electrical, controls, or automation problems. Exposure to manufacturing equipment installation, commissioning, validation, or production support. Experience working with equipment suppliers or external engineering partners. Familiarity with structured problem-solving and continuous improvement techniques. Strong communication, organization, and teamwork skills. Demonstrated interest in learning new automation and digital manufacturing technologies. Our vision is to ensure that the quality and dynamism that shaped our history continues into our future. It's a bold pursuit, and we never stop striving to go further, faster, and better. We lead progress, creating the technologies that move us forward. If you're driven to grow, to learn, and to make a lasting difference, this is where you belong. Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. We are committed to providing a respectful and non-discriminatory workplace where individuality is valued and everyone can thrive. Infinite Potential Job Category Manufacturing Engineering Job Posting Date 18 Sept 2026; 00:09 Pay Range Pay ranges for remote employees are based on the state where the employee resides and may vary from the posted range. $78,918 - $128,242-Annually Location: Indianapolis, IN Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements. PandoLogic. Category:Engineering,
09/25/2026
Full time
Job Description Job Title: Automation Engineer Working Pattern: Fulltime Working location: Indianapolis, IN Relocation assistance will be provided if applicable Why Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to create world-class power and propulsion solutions, pushing your problem-solving and ingenuity, to deliver real impact that puts safety first. You'll be given responsibility and the opportunity to grow in our high-performance culture. This is Infinite Potential. And it's your chance to really shine and contribute to one of the world's most recognized brands and a beacon for engineering excellence. Position Summary: We are looking for an early career engineer who is interested in automation and manufacturing technology and enjoys solving practical engineering problems. You should be comfortable working hands on with equipment, collaborating with others, and learning new technologies. As an Automation Engineer, you will support the development, implementation, and improvement of automation and digital manufacturing technologies within our Indianapolis manufacturing operations. You will work alongside experienced manufacturing, automation, controls, and operations engineers to develop and implement solutions that improve manufacturing capability, safety, quality, cost, delivery, and productivity. This role provides an opportunity to gain practical experience across automation, machine controls, robotics, manufacturing equipment, industrial communications, and digital manufacturing systems. You will be involved throughout the lifecycle of automation projects, from defining requirements and developing solutions through equipment installation, commissioning, validation, and production support. What you will be doing: Support the development, implementation, validation, and continuous improvement of automated manufacturing equipment and processes. Support the definition of automation, controls, and equipment requirements for new and upgraded manufacturing equipment. Assist with the development and implementation of automation projects, including controls, robotics, sensors, machine vision, data collection, and manufacturing systems. Work with experienced engineers, equipment suppliers, and operations teams to install, commission, troubleshoot, and validate new or modified equipment. Support troubleshooting of automation and manufacturing equipment to identify root causes and implement effective corrective actions. Develop and maintain engineering documentation including functional requirements, equipment specifications, control documentation, work instructions, and validation records. Support integration of manufacturing equipment with existing plant networks, IT infrastructure, and digital manufacturing systems. Work with interfacing teams and local technical experts to understand manufacturing processes and deliver effective automation solutions. Support the collection and analysis of manufacturing data to identify opportunities for improved equipment performance, quality, and productivity. Apply engineering principles and structured problem solving techniques to manufacturing and automation challenges. Participate in project planning, equipment reviews, supplier meetings, factory acceptance testing, site acceptance testing, and production readiness activities. Capture and share lessons learned and contribute to the development and implementation of engineering best practices. Ensure all work complies with applicable Rolls-Royce processes, technical standards, health and safety requirements, and regulatory requirements. Work with Manufacturing Engineering, Operations, Maintenance, IT, and other technical teams to support reliable operation of automated manufacturing processes. Develop knowledge of Rolls-Royce manufacturing processes, automation standards, and equipment technologies through hands on project experience and mentoring. Basic Qualifications: Bachelor's degree in Engineering, Engineering Technology, Computer Engineering, Electrical Engineering, Mechanical Engineering, or a related discipline and 1+ years' experience Master's degree in Engineering, Engineering Technology, Computer Engineering, Electrical Engineering, Mechanical Engineering, or a related discipline PhD in in Engineering, Engineering Technology, Computer Engineering, Electrical Engineering, Mechanical Engineering, or a related discipline Willingness to work hands on with manufacturing equipment and automation systems. To be considered for this opportunity, you must be a U.S. Citizen or Permanent Resident. Preferred Requirements Academic or practical experience with PLC programming, industrial controls, robotics, or automation systems. Familiarity with PLC platforms such as Siemens, Rockwell/Allen-Bradley, or similar. Demonstrated ability to analyze problems, develop solutions, and communicate technical information effectively. Exposure to robot programming or industrial robotic systems. Familiarity with electrical schematics, control panels, sensors, actuators, and industrial automation components. Basic understanding of industrial communication protocols and manufacturing networks. Experience with HMI, SCADA, machine vision, data collection, or manufacturing execution systems. Experience with CAD or other engineering software. Familiarity with machine safety principles, risk assessments, guarding, and safety-related controls. Experience troubleshooting mechanical, electrical, controls, or automation problems. Exposure to manufacturing equipment installation, commissioning, validation, or production support. Experience working with equipment suppliers or external engineering partners. Familiarity with structured problem-solving and continuous improvement techniques. Strong communication, organization, and teamwork skills. Demonstrated interest in learning new automation and digital manufacturing technologies. Our vision is to ensure that the quality and dynamism that shaped our history continues into our future. It's a bold pursuit, and we never stop striving to go further, faster, and better. We lead progress, creating the technologies that move us forward. If you're driven to grow, to learn, and to make a lasting difference, this is where you belong. Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. We are committed to providing a respectful and non-discriminatory workplace where individuality is valued and everyone can thrive. Infinite Potential Job Category Manufacturing Engineering Job Posting Date 18 Sept 2026; 00:09 Pay Range Pay ranges for remote employees are based on the state where the employee resides and may vary from the posted range. $78,918 - $128,242-Annually Location: Indianapolis, IN Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements. PandoLogic. Category:Engineering,
Sr Azure Cloud Architect
FAXIANIT INC Warrenville, Illinois
Job Description Job Description Job Title: Azure Solutions Architect (with AWS Knowledge) Location: Columbus, OH (Hybrid) Contract Long Term Contracting Role Job Summary: We are looking for an experienced Azure Solutions Architect with a strong understanding of AWS services to design, implement, and manage cloud solutions across both platforms. This role requires deep technical expertise in Microsoft Azure , with the flexibility to support or integrate AWS-based systems as needed. Key Responsibilities: Design and implement scalable, secure, and resilient cloud architectures on Azure. Integrate and support hybrid cloud environments involving both Azure and AWS. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Ensure compliance with security, governance, and regulatory standards. Automate infrastructure using tools like ARM templates, Terraform, or Bicep. Monitor and optimize cloud performance and cost efficiency. Provide technical leadership and mentorship to development and operations teams. Stay current with emerging cloud technologies and recommend improvements. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. 5+ years of experience in cloud architecture and solution design. Expertise in Microsoft Azure , including services like Azure AD, App Services, AKS, and Azure Networking. Working knowledge of AWS , including EC2, S3, IAM, and VPC. Certifications such as: Microsoft Certified: Azure Solutions Architect Expert AWS Certified Solutions Architect - Associate or Professional Strong understanding of networking, security, and identity management in cloud environments. Experience with DevOps tools (e.g., GitHub Actions, Azure DevOps, Jenkins). Excellent communication and stakeholder management skills.
09/25/2026
Full time
Job Description Job Description Job Title: Azure Solutions Architect (with AWS Knowledge) Location: Columbus, OH (Hybrid) Contract Long Term Contracting Role Job Summary: We are looking for an experienced Azure Solutions Architect with a strong understanding of AWS services to design, implement, and manage cloud solutions across both platforms. This role requires deep technical expertise in Microsoft Azure , with the flexibility to support or integrate AWS-based systems as needed. Key Responsibilities: Design and implement scalable, secure, and resilient cloud architectures on Azure. Integrate and support hybrid cloud environments involving both Azure and AWS. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Ensure compliance with security, governance, and regulatory standards. Automate infrastructure using tools like ARM templates, Terraform, or Bicep. Monitor and optimize cloud performance and cost efficiency. Provide technical leadership and mentorship to development and operations teams. Stay current with emerging cloud technologies and recommend improvements. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. 5+ years of experience in cloud architecture and solution design. Expertise in Microsoft Azure , including services like Azure AD, App Services, AKS, and Azure Networking. Working knowledge of AWS , including EC2, S3, IAM, and VPC. Certifications such as: Microsoft Certified: Azure Solutions Architect Expert AWS Certified Solutions Architect - Associate or Professional Strong understanding of networking, security, and identity management in cloud environments. Experience with DevOps tools (e.g., GitHub Actions, Azure DevOps, Jenkins). Excellent communication and stakeholder management skills.
Section Manager, GSE Software, Test Automation & Simulation
Trident Systems LLC Sterling, Virginia
Job DescriptionJob Description Position Title: Section Manager, GSE Software, Test Automation & Simulation Requisition ID: 1869 Position Location: Sterling, VA Position Reports To: Director, Software Engineering Supervises Others: Yes At Trident Systems Space Electronic Systems (SES) division, we believe in the power of using strong engineering principles to drive innovation and solve complex problems. We foster a culture of rigorous engineering and continuous improvement, leveraging the full knowledge of our organization through collaborative product development processes that include design and peer reviews. We combine our expertise in space electronics with right-sized development processes to create innovative, high-performance space-based electronic systems that meet our customers' evolving needs. We are a mission partner supporting DoD, Intelligence Community, and Civil space customers. We develop complex, radiation effects mitigated, designs that balance competing requirements in modern space programs, delivering cutting-edge solutions that enable our customers to achieve more in space. Position Summary The Section Manager for GSE Software, Test Automation & Simulation is a hands-on engineering leader responsible for managing and technically contributing to the development of Ground Support Equipment (GSE) software, automated test infrastructure, simulation environments, testbeds, and emulators used throughout the product development and verification lifecycle. This manager will lead a team that develops the software infrastructure needed to conduct repeatable Software-in-the-Loop (SIL), Hardware-in-the-Loop (HIL), and automated testing of deliverable hardware and embedded systems. The successful candidate must be comfortable operating as both a functional manager and a technical contributor. The role requires direct participation in system architecture, software design, development, integration, troubleshooting, and technical reviews while also providing personnel leadership, workload planning, technical direction, and staff development. Duties and Responsibilities Technical Leadership and Hands-On Development Provide technical leadership for GSE software, automated test systems, SIL/HIL environments, testbeds, simulators, and emulators. Contribute directly to software architecture, detailed design, implementation, code reviews, integration, and troubleshooting. Develop or modify software components, automation frameworks, test utilities, device interfaces, and test scripts as program needs require. Define modular and reusable test-software architectures that can be applied across multiple programs and product lines. Lead the design of testbeds that support incremental development, integration, fault isolation, regression testing, and system-level verification. Develop simulation and emulation capabilities for unavailable, incomplete, high-cost, or difficult-to-access hardware and external interfaces. Ensure test infrastructure provides appropriate data collection, logging, time correlation, monitoring, fault injection, and results reporting capabilities. Test Automation Lead the development and maintenance of automated test frameworks supporting SIL, HIL, integration, regression, production, and system testing. Integrate automated testing into applicable CI/CD pipelines and software release workflows. Establish methods for unattended test execution, repeatable test configuration, automated results collection, and objective pass/fail determination. Ensure automated tests and supporting infrastructure are controlled, documented, repeatable, and traceable to applicable requirements. Personnel and Functional Management Provide direct supervision, technical mentorship, performance management, and career development for engineers within the section. Assign personnel to programs based on technical skills, program priorities, schedules, and development needs. Balance hands-on technical contributions with section leadership and execution responsibilities. Establish technical expectations and ensure engineers follow organizational software development and configuration-management processes. Review staffing needs and support recruiting, interviewing, hiring, and onboarding. Provide accurate status, staffing forecasts, schedule inputs, risks, and recovery recommendations to engineering and program leadership. Process, Quality, and Configuration Management Ensure GSE software, automated test frameworks, test scripts, simulators, and test configurations follow applicable Software Development Life Cycle processes. Establish appropriate configuration management for source code, test scripts, test data, simulation models, testbed configurations, and released test-software baselines. Ensure software releases include the documentation, installation instructions, dependency information, and version identification required for repeatable deployment. Required Qualifications Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or a related technical discipline with 9+ years of experience Experience leading GSE software teams responsible for developing automated test infrastructure, hardware simulations, testbeds, emulators, and HIL/SIL test capabilities. Experience designing or developing automated test systems, GSE software, testbeds, simulators, or hardware emulators. Strong software-development skills in one or more languages such as Python, C/C++. Experience developing software interfaces for embedded hardware, networked devices, serial interfaces, laboratory equipment, or programmable logic. Experience with source control, issue tracking, automated build systems, test frameworks, and CI/CD concepts. Strong written and verbal communication skills, including the ability to communicate with technical teams, program leadership, customers, and executive management. Ability to manage competing priorities across multiple programs. Preferred Qualifications Master's degree in relevant technical or management discipline. Experience integrating software with FPGAs, microcontrollers, sensors, communication interfaces, or custom electronics. Experience with Ethernet, TCP/IP, UDP, serial communications, SpaceWire, CAN, or similar embedded interfaces. Experience with containerized or virtualized test environments. Experience introducing reusable test automation frameworks across multiple projects. Pay Information Full-Time Salary Range: $111,000 - $182,000 Please Note: Actual compensation offered will be determined based on several factors including, but not limited to, relevant experience, skills, education, certifications, internal equity, business considerations, and geographic location where applicable. Benefits Hired applicants may be eligible for benefits including but not limited to: Health benefits Medical Dental Vision Basic life with AD&D Short term disability Long term disability Ancillary (Voluntary life with AD&D, accident, critical illness, hospital, and pet) Spending accounts (HSA, FSA, and DCFSA) Paid time off Holidays 401(k) (including company match) Tuition reimbursement Leaves (Parental, maternity, and military) Annual discretionary bonus (for eligible roles) Trident Systems reserves the right to change or assign other duties to this position. Trident Solutions is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To request reasonable accommodation to participate in the job application or interview process, please contact . Pay Transparency: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
09/25/2026
Full time
Job DescriptionJob Description Position Title: Section Manager, GSE Software, Test Automation & Simulation Requisition ID: 1869 Position Location: Sterling, VA Position Reports To: Director, Software Engineering Supervises Others: Yes At Trident Systems Space Electronic Systems (SES) division, we believe in the power of using strong engineering principles to drive innovation and solve complex problems. We foster a culture of rigorous engineering and continuous improvement, leveraging the full knowledge of our organization through collaborative product development processes that include design and peer reviews. We combine our expertise in space electronics with right-sized development processes to create innovative, high-performance space-based electronic systems that meet our customers' evolving needs. We are a mission partner supporting DoD, Intelligence Community, and Civil space customers. We develop complex, radiation effects mitigated, designs that balance competing requirements in modern space programs, delivering cutting-edge solutions that enable our customers to achieve more in space. Position Summary The Section Manager for GSE Software, Test Automation & Simulation is a hands-on engineering leader responsible for managing and technically contributing to the development of Ground Support Equipment (GSE) software, automated test infrastructure, simulation environments, testbeds, and emulators used throughout the product development and verification lifecycle. This manager will lead a team that develops the software infrastructure needed to conduct repeatable Software-in-the-Loop (SIL), Hardware-in-the-Loop (HIL), and automated testing of deliverable hardware and embedded systems. The successful candidate must be comfortable operating as both a functional manager and a technical contributor. The role requires direct participation in system architecture, software design, development, integration, troubleshooting, and technical reviews while also providing personnel leadership, workload planning, technical direction, and staff development. Duties and Responsibilities Technical Leadership and Hands-On Development Provide technical leadership for GSE software, automated test systems, SIL/HIL environments, testbeds, simulators, and emulators. Contribute directly to software architecture, detailed design, implementation, code reviews, integration, and troubleshooting. Develop or modify software components, automation frameworks, test utilities, device interfaces, and test scripts as program needs require. Define modular and reusable test-software architectures that can be applied across multiple programs and product lines. Lead the design of testbeds that support incremental development, integration, fault isolation, regression testing, and system-level verification. Develop simulation and emulation capabilities for unavailable, incomplete, high-cost, or difficult-to-access hardware and external interfaces. Ensure test infrastructure provides appropriate data collection, logging, time correlation, monitoring, fault injection, and results reporting capabilities. Test Automation Lead the development and maintenance of automated test frameworks supporting SIL, HIL, integration, regression, production, and system testing. Integrate automated testing into applicable CI/CD pipelines and software release workflows. Establish methods for unattended test execution, repeatable test configuration, automated results collection, and objective pass/fail determination. Ensure automated tests and supporting infrastructure are controlled, documented, repeatable, and traceable to applicable requirements. Personnel and Functional Management Provide direct supervision, technical mentorship, performance management, and career development for engineers within the section. Assign personnel to programs based on technical skills, program priorities, schedules, and development needs. Balance hands-on technical contributions with section leadership and execution responsibilities. Establish technical expectations and ensure engineers follow organizational software development and configuration-management processes. Review staffing needs and support recruiting, interviewing, hiring, and onboarding. Provide accurate status, staffing forecasts, schedule inputs, risks, and recovery recommendations to engineering and program leadership. Process, Quality, and Configuration Management Ensure GSE software, automated test frameworks, test scripts, simulators, and test configurations follow applicable Software Development Life Cycle processes. Establish appropriate configuration management for source code, test scripts, test data, simulation models, testbed configurations, and released test-software baselines. Ensure software releases include the documentation, installation instructions, dependency information, and version identification required for repeatable deployment. Required Qualifications Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or a related technical discipline with 9+ years of experience Experience leading GSE software teams responsible for developing automated test infrastructure, hardware simulations, testbeds, emulators, and HIL/SIL test capabilities. Experience designing or developing automated test systems, GSE software, testbeds, simulators, or hardware emulators. Strong software-development skills in one or more languages such as Python, C/C++. Experience developing software interfaces for embedded hardware, networked devices, serial interfaces, laboratory equipment, or programmable logic. Experience with source control, issue tracking, automated build systems, test frameworks, and CI/CD concepts. Strong written and verbal communication skills, including the ability to communicate with technical teams, program leadership, customers, and executive management. Ability to manage competing priorities across multiple programs. Preferred Qualifications Master's degree in relevant technical or management discipline. Experience integrating software with FPGAs, microcontrollers, sensors, communication interfaces, or custom electronics. Experience with Ethernet, TCP/IP, UDP, serial communications, SpaceWire, CAN, or similar embedded interfaces. Experience with containerized or virtualized test environments. Experience introducing reusable test automation frameworks across multiple projects. Pay Information Full-Time Salary Range: $111,000 - $182,000 Please Note: Actual compensation offered will be determined based on several factors including, but not limited to, relevant experience, skills, education, certifications, internal equity, business considerations, and geographic location where applicable. Benefits Hired applicants may be eligible for benefits including but not limited to: Health benefits Medical Dental Vision Basic life with AD&D Short term disability Long term disability Ancillary (Voluntary life with AD&D, accident, critical illness, hospital, and pet) Spending accounts (HSA, FSA, and DCFSA) Paid time off Holidays 401(k) (including company match) Tuition reimbursement Leaves (Parental, maternity, and military) Annual discretionary bonus (for eligible roles) Trident Systems reserves the right to change or assign other duties to this position. Trident Solutions is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To request reasonable accommodation to participate in the job application or interview process, please contact . Pay Transparency: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Manager, Quality Assurance
The New York Public Library New York City, New York
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
09/25/2026
Full time
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
Manager, Quality Assurance
The New York Public Library Jersey City, New Jersey
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
09/25/2026
Full time
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
Mission Assurance Analyst IV
Chenega Corporation Huntsville, Alabama
Job DescriptionJob Description Overview Mission Assurance Analyst IV Huntsville, AL Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chronos Operations (CO) is a wholly-owned subsidiary of Chenega Corporation, an Alaska Native Corporation based in Anchorage, AK. Belonging to the Military, Intelligence, and Operations Support (MIOS) Strategic Business Unit (SBU), Chronos has a culture rooted in integrity, respect, and exceptional performance. Chronos is headquartered in Colorado Springs, CO, and provides mission-critical services in Advanced Analytics & AI, Software Engineering, Cybersecurity, Information Technology, and Intelligence. Chronos Operations, LLC is seeking a Mission Assurance Analyst IV to lead advanced mission risk mapping and critical asset dependency analysis to ensure operational resilience across DoD systems. This senior-level role supports the implementation of the Mission Assurance Construct (MAC), integrates Risk Management Framework (RMF) principles, and aligns risk mitigation strategies with mission operations. Responsibilities Lead MRT-C mapping and mission-based risk assessments to identify vulnerabilities in cyber terrain and operational dependencies. Conduct critical asset dependency analysis to determine mission impacts and prioritize protection strategies. Oversee mission mapping and mission decomposition to identify operational dependencies and risks. Direct cyberspace terrain mapping, data capture, and iterative assessments across operational environments. Develop and maintain Risk Management Plans (RMPs) and Mission Mitigation Plans (MMPs) for DCAs and TCAs. Identify, validate, and prioritize Task Critical Assets (TCAs) and Defense Critical Infrastructure (DCI) supporting mission execution. Provide mission assurance leadership for Operational Technology (OT) environments, including Facility-Related Controls and Manufacturing Systems. Support the execution of Mission Assurance Assessments (MAAs) and contribute to the Mission Assurance Risk Management System (MARMS). Establish and govern a comprehensive environment discovery and assessment process, including: On-site mission and facility assessments Oversight of approved discovery and assessment tools Coordination with mission owners, technical stakeholders, and system operators Engagement with senior leadership and decision-makers Ensure development and maintenance of authoritative artifacts defining authorization boundaries. Lead updates and governance of the Mission Assurance Decision Support System (MADSS) in compliance with JFHQ-DODIN 8600-25 and HQDA EXORD 116-19 Develop and execute a knowledge management strategy to: Capture mission, system, and risk data Deliver actionable business intelligence and mission assurance insights Enable data-driven decisions across functional and operational teams Provide strategic recommendations to leadership to mitigate mission risk and enhance operational resilience. Align mission assurance activities with RMF and DoD cybersecurity directives. Prepare and deliver technical briefings, white papers, and executive-level reports on mission risk findings and mitigation strategies. Maintain awareness of evolving threats and integrate intelligence into mission assurance planning. Stay current with emerging threats, vulnerabilities, and mitigation strategies. Supervisory duties as assigned. Other duties as assigned. Qualifications Bachelor's degree in cybersecurity, IT, Information Assurance, or related field with7+ years of experience OR Master's degree with 5+ years' experience OR High school diploma or GED equivalent with 16+ years of relevant experience 7+ years of proven experience in mission impact analysis, critical infrastructure protection, and RMF implementation Must have experience in mission analysis and information security technologies Must have experience with Mission Relevant Terrain in Cyberspace (MRT-C), including resilient C5IM capabilities and critical asset correlation (KT-C) Must have experience with analytical and cybersecurity skills, and a deep understanding of mission assurance (MA) methodologies, cyber defense, and U.S. military operations Must have active Top Secret Clearance with SCI eligibility Successfully pass background and drug screening Preferred Qualifications: Certifications like CISSP, Security+, CISM, and CEH are preferred Knowledge, Skills and Abilities: Deep understanding of DoD Mission Assurance policy and related frameworks. Understanding of MADSS, EXORD 116-19, and EXORD 8600-25. Ability to standardize data capture and metadata tagging; implement secure dashboards that visualize TCA/DCI posture, RMF status, vulnerabilities, and segmentation coverage. Familiarity with MARMS, Enterprise Mission Assurance Analysis Portal, and Component Critical Asset Management Systems. Proficiency in RMF, cybersecurity risk assessment, and mission-based asset identification. Ability to assess mission-critical dependencies and develop actionable risk mitigation strategies. Skilled in correlating operational risk with asset vulnerabilities and mission priorities. Knowledge of system boundaries and data flows to inform RMF authorizing artifacts. Ability to support terrain mapping and correlate threats with mission-critical systems. Skilled in drafting recommendations and supporting risk mitigation planning. Ability to supervise, manage, and lead others. Strong written and verbal communication skills for technical and executive audiences. Excellent communication, leadership, and project management skills. Experience leading cross-functional teams and coordinating with senior stakeholders. Familiarity with Defense Threat Reduction Agency (DTRA) assessments and MAAP execution a plus. Background in operations research, emergency management, or cybersecurity strategy a plus. Ability to meet minimum clearance requirements. Ability to work nights, weekends, and holidays as required. Ability to travel to CONUS and OCONUS locations. Ability to travel up to 10% annually. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor - ,23.htm LinkedIn - Facebook - Operations, LLC
09/25/2026
Full time
Job DescriptionJob Description Overview Mission Assurance Analyst IV Huntsville, AL Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chronos Operations (CO) is a wholly-owned subsidiary of Chenega Corporation, an Alaska Native Corporation based in Anchorage, AK. Belonging to the Military, Intelligence, and Operations Support (MIOS) Strategic Business Unit (SBU), Chronos has a culture rooted in integrity, respect, and exceptional performance. Chronos is headquartered in Colorado Springs, CO, and provides mission-critical services in Advanced Analytics & AI, Software Engineering, Cybersecurity, Information Technology, and Intelligence. Chronos Operations, LLC is seeking a Mission Assurance Analyst IV to lead advanced mission risk mapping and critical asset dependency analysis to ensure operational resilience across DoD systems. This senior-level role supports the implementation of the Mission Assurance Construct (MAC), integrates Risk Management Framework (RMF) principles, and aligns risk mitigation strategies with mission operations. Responsibilities Lead MRT-C mapping and mission-based risk assessments to identify vulnerabilities in cyber terrain and operational dependencies. Conduct critical asset dependency analysis to determine mission impacts and prioritize protection strategies. Oversee mission mapping and mission decomposition to identify operational dependencies and risks. Direct cyberspace terrain mapping, data capture, and iterative assessments across operational environments. Develop and maintain Risk Management Plans (RMPs) and Mission Mitigation Plans (MMPs) for DCAs and TCAs. Identify, validate, and prioritize Task Critical Assets (TCAs) and Defense Critical Infrastructure (DCI) supporting mission execution. Provide mission assurance leadership for Operational Technology (OT) environments, including Facility-Related Controls and Manufacturing Systems. Support the execution of Mission Assurance Assessments (MAAs) and contribute to the Mission Assurance Risk Management System (MARMS). Establish and govern a comprehensive environment discovery and assessment process, including: On-site mission and facility assessments Oversight of approved discovery and assessment tools Coordination with mission owners, technical stakeholders, and system operators Engagement with senior leadership and decision-makers Ensure development and maintenance of authoritative artifacts defining authorization boundaries. Lead updates and governance of the Mission Assurance Decision Support System (MADSS) in compliance with JFHQ-DODIN 8600-25 and HQDA EXORD 116-19 Develop and execute a knowledge management strategy to: Capture mission, system, and risk data Deliver actionable business intelligence and mission assurance insights Enable data-driven decisions across functional and operational teams Provide strategic recommendations to leadership to mitigate mission risk and enhance operational resilience. Align mission assurance activities with RMF and DoD cybersecurity directives. Prepare and deliver technical briefings, white papers, and executive-level reports on mission risk findings and mitigation strategies. Maintain awareness of evolving threats and integrate intelligence into mission assurance planning. Stay current with emerging threats, vulnerabilities, and mitigation strategies. Supervisory duties as assigned. Other duties as assigned. Qualifications Bachelor's degree in cybersecurity, IT, Information Assurance, or related field with7+ years of experience OR Master's degree with 5+ years' experience OR High school diploma or GED equivalent with 16+ years of relevant experience 7+ years of proven experience in mission impact analysis, critical infrastructure protection, and RMF implementation Must have experience in mission analysis and information security technologies Must have experience with Mission Relevant Terrain in Cyberspace (MRT-C), including resilient C5IM capabilities and critical asset correlation (KT-C) Must have experience with analytical and cybersecurity skills, and a deep understanding of mission assurance (MA) methodologies, cyber defense, and U.S. military operations Must have active Top Secret Clearance with SCI eligibility Successfully pass background and drug screening Preferred Qualifications: Certifications like CISSP, Security+, CISM, and CEH are preferred Knowledge, Skills and Abilities: Deep understanding of DoD Mission Assurance policy and related frameworks. Understanding of MADSS, EXORD 116-19, and EXORD 8600-25. Ability to standardize data capture and metadata tagging; implement secure dashboards that visualize TCA/DCI posture, RMF status, vulnerabilities, and segmentation coverage. Familiarity with MARMS, Enterprise Mission Assurance Analysis Portal, and Component Critical Asset Management Systems. Proficiency in RMF, cybersecurity risk assessment, and mission-based asset identification. Ability to assess mission-critical dependencies and develop actionable risk mitigation strategies. Skilled in correlating operational risk with asset vulnerabilities and mission priorities. Knowledge of system boundaries and data flows to inform RMF authorizing artifacts. Ability to support terrain mapping and correlate threats with mission-critical systems. Skilled in drafting recommendations and supporting risk mitigation planning. Ability to supervise, manage, and lead others. Strong written and verbal communication skills for technical and executive audiences. Excellent communication, leadership, and project management skills. Experience leading cross-functional teams and coordinating with senior stakeholders. Familiarity with Defense Threat Reduction Agency (DTRA) assessments and MAAP execution a plus. Background in operations research, emergency management, or cybersecurity strategy a plus. Ability to meet minimum clearance requirements. Ability to work nights, weekends, and holidays as required. Ability to travel to CONUS and OCONUS locations. Ability to travel up to 10% annually. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor - ,23.htm LinkedIn - Facebook - Operations, LLC
Advanced Battle Management System Test Manager
Astrion
Job DescriptionJob Description Overview Advanced Battle Management System Test Manager LOCATION: Eglin AFB, FL Salary Range: If required JOB STATUS: Full-time CLEARANCE: Secret TRAVEL: 25% Astrion has an exciting opportunity for a senior level Advanced Battle Management System Test Manger located at Eglin AFB, Florida. REQUIRED QUALIFICATIONS / SKILLS Master's Degree in a technical field and 10 years of relevant experience. Additional experience may be substituted for education. An Active Secret Clearance with the ability to obtain and maintain a Top Secret clearance. U.S. Citizenship is required. Prior work experience in Developmental Test and Evaluation (DT&E). Experience writing, reviewing or editing Test and Evaluation Master Plan (TEMP), Test and Evaluation Strategy (TES), Test Plan and Test Report documentation. Experience with the Deficiency Reporting (DR) process for agile or DevSecOps software development programs. Advanced proficiency in Office 365 products to include Word, Excel PowerPoint, Teams and Sharepoint. Experience interfacing with multiple stakeholders regarding project scope, status, schedules, and required documentation. Effective oral and written communications skills, good interpersonal communications skills and comfortable working in a team environment. High level of self-initiative and self-motivation with the ability to work under minimal supervision. Must be capable of traveling to TDY locations as needed. PREFERRED QUALIFICATIONS / SKILLS Experience working in a highly technical environment or with advanced technology test programs. Familiarity with Information Technology infrastructure, networking, cybersecurity and software development practices. Familiarity with Agile Development processes and DevSecOps. Proficient using Confluence and JIRA workspaces and collaboration tools. In-depth knowledge of DODI 5000.89/DAFI 99-103, Capabilities-Based Test and Evaluation. In depth knowledge of the Middle Tier and Software acquisition pathways Have in-depth knowledge of battle management processes and systems at multiple security levels to better understand how to develop test plans and lead a complex test of multiple systems for collection and analysis of valid and accurate data. Active Top Secret clearance. RESPONSIBILITIES Manage test schedule and documentation for complex C2 system of systems test projects from initiation to completion. Manage information systems for team collaboration, document management and meeting schedules. Provide detailed analysis of courses of action (COAs) for test projects, analyze and make recommendations for improvements and optimization of test projects to ABMS Test leadership. Write, edit, and maintain technical test documentation and track test program status. Organize and interpret data to inform DOD decision makers, turn data into actionable knowledge; drive successful operations and shape organization technology and resource investments. Support test engineers when interacting with System Program Offices, other military services, and development contractors.
09/25/2026
Full time
Job DescriptionJob Description Overview Advanced Battle Management System Test Manager LOCATION: Eglin AFB, FL Salary Range: If required JOB STATUS: Full-time CLEARANCE: Secret TRAVEL: 25% Astrion has an exciting opportunity for a senior level Advanced Battle Management System Test Manger located at Eglin AFB, Florida. REQUIRED QUALIFICATIONS / SKILLS Master's Degree in a technical field and 10 years of relevant experience. Additional experience may be substituted for education. An Active Secret Clearance with the ability to obtain and maintain a Top Secret clearance. U.S. Citizenship is required. Prior work experience in Developmental Test and Evaluation (DT&E). Experience writing, reviewing or editing Test and Evaluation Master Plan (TEMP), Test and Evaluation Strategy (TES), Test Plan and Test Report documentation. Experience with the Deficiency Reporting (DR) process for agile or DevSecOps software development programs. Advanced proficiency in Office 365 products to include Word, Excel PowerPoint, Teams and Sharepoint. Experience interfacing with multiple stakeholders regarding project scope, status, schedules, and required documentation. Effective oral and written communications skills, good interpersonal communications skills and comfortable working in a team environment. High level of self-initiative and self-motivation with the ability to work under minimal supervision. Must be capable of traveling to TDY locations as needed. PREFERRED QUALIFICATIONS / SKILLS Experience working in a highly technical environment or with advanced technology test programs. Familiarity with Information Technology infrastructure, networking, cybersecurity and software development practices. Familiarity with Agile Development processes and DevSecOps. Proficient using Confluence and JIRA workspaces and collaboration tools. In-depth knowledge of DODI 5000.89/DAFI 99-103, Capabilities-Based Test and Evaluation. In depth knowledge of the Middle Tier and Software acquisition pathways Have in-depth knowledge of battle management processes and systems at multiple security levels to better understand how to develop test plans and lead a complex test of multiple systems for collection and analysis of valid and accurate data. Active Top Secret clearance. RESPONSIBILITIES Manage test schedule and documentation for complex C2 system of systems test projects from initiation to completion. Manage information systems for team collaboration, document management and meeting schedules. Provide detailed analysis of courses of action (COAs) for test projects, analyze and make recommendations for improvements and optimization of test projects to ABMS Test leadership. Write, edit, and maintain technical test documentation and track test program status. Organize and interpret data to inform DOD decision makers, turn data into actionable knowledge; drive successful operations and shape organization technology and resource investments. Support test engineers when interacting with System Program Offices, other military services, and development contractors.
Manager, Quality Assurance
The New York Public Library White Plains, New York
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
09/25/2026
Full time
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
Continual Improvement Manager (Hybrid)
VIATEQ Corporation Washington, Washington DC
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
Continual Improvement Manager (Hybrid)
VIATEQ Corporation Alexandria, Virginia
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
Advanced Battle Management System Test Manager
Astrion Fort Walton Beach, Florida
Job DescriptionJob Description Overview Advanced Battle Management System Test Manager LOCATION: Eglin AFB, FL Salary Range: If required JOB STATUS: Full-time CLEARANCE: Secret TRAVEL: 25% Astrion has an exciting opportunity for a senior level Advanced Battle Management System Test Manger located at Eglin AFB, Florida. REQUIRED QUALIFICATIONS / SKILLS Master's Degree in a technical field and 10 years of relevant experience. Additional experience may be substituted for education. An Active Secret Clearance with the ability to obtain and maintain a Top Secret clearance. U.S. Citizenship is required. Prior work experience in Developmental Test and Evaluation (DT&E). Experience writing, reviewing or editing Test and Evaluation Master Plan (TEMP), Test and Evaluation Strategy (TES), Test Plan and Test Report documentation. Experience with the Deficiency Reporting (DR) process for agile or DevSecOps software development programs. Advanced proficiency in Office 365 products to include Word, Excel PowerPoint, Teams and Sharepoint. Experience interfacing with multiple stakeholders regarding project scope, status, schedules, and required documentation. Effective oral and written communications skills, good interpersonal communications skills and comfortable working in a team environment. High level of self-initiative and self-motivation with the ability to work under minimal supervision. Must be capable of traveling to TDY locations as needed. PREFERRED QUALIFICATIONS / SKILLS Experience working in a highly technical environment or with advanced technology test programs. Familiarity with Information Technology infrastructure, networking, cybersecurity and software development practices. Familiarity with Agile Development processes and DevSecOps. Proficient using Confluence and JIRA workspaces and collaboration tools. In-depth knowledge of DODI 5000.89/DAFI 99-103, Capabilities-Based Test and Evaluation. In depth knowledge of the Middle Tier and Software acquisition pathways Have in-depth knowledge of battle management processes and systems at multiple security levels to better understand how to develop test plans and lead a complex test of multiple systems for collection and analysis of valid and accurate data. Active Top Secret clearance. RESPONSIBILITIES Manage test schedule and documentation for complex C2 system of systems test projects from initiation to completion. Manage information systems for team collaboration, document management and meeting schedules. Provide detailed analysis of courses of action (COAs) for test projects, analyze and make recommendations for improvements and optimization of test projects to ABMS Test leadership. Write, edit, and maintain technical test documentation and track test program status. Organize and interpret data to inform DOD decision makers, turn data into actionable knowledge; drive successful operations and shape organization technology and resource investments. Support test engineers when interacting with System Program Offices, other military services, and development contractors.
09/25/2026
Full time
Job DescriptionJob Description Overview Advanced Battle Management System Test Manager LOCATION: Eglin AFB, FL Salary Range: If required JOB STATUS: Full-time CLEARANCE: Secret TRAVEL: 25% Astrion has an exciting opportunity for a senior level Advanced Battle Management System Test Manger located at Eglin AFB, Florida. REQUIRED QUALIFICATIONS / SKILLS Master's Degree in a technical field and 10 years of relevant experience. Additional experience may be substituted for education. An Active Secret Clearance with the ability to obtain and maintain a Top Secret clearance. U.S. Citizenship is required. Prior work experience in Developmental Test and Evaluation (DT&E). Experience writing, reviewing or editing Test and Evaluation Master Plan (TEMP), Test and Evaluation Strategy (TES), Test Plan and Test Report documentation. Experience with the Deficiency Reporting (DR) process for agile or DevSecOps software development programs. Advanced proficiency in Office 365 products to include Word, Excel PowerPoint, Teams and Sharepoint. Experience interfacing with multiple stakeholders regarding project scope, status, schedules, and required documentation. Effective oral and written communications skills, good interpersonal communications skills and comfortable working in a team environment. High level of self-initiative and self-motivation with the ability to work under minimal supervision. Must be capable of traveling to TDY locations as needed. PREFERRED QUALIFICATIONS / SKILLS Experience working in a highly technical environment or with advanced technology test programs. Familiarity with Information Technology infrastructure, networking, cybersecurity and software development practices. Familiarity with Agile Development processes and DevSecOps. Proficient using Confluence and JIRA workspaces and collaboration tools. In-depth knowledge of DODI 5000.89/DAFI 99-103, Capabilities-Based Test and Evaluation. In depth knowledge of the Middle Tier and Software acquisition pathways Have in-depth knowledge of battle management processes and systems at multiple security levels to better understand how to develop test plans and lead a complex test of multiple systems for collection and analysis of valid and accurate data. Active Top Secret clearance. RESPONSIBILITIES Manage test schedule and documentation for complex C2 system of systems test projects from initiation to completion. Manage information systems for team collaboration, document management and meeting schedules. Provide detailed analysis of courses of action (COAs) for test projects, analyze and make recommendations for improvements and optimization of test projects to ABMS Test leadership. Write, edit, and maintain technical test documentation and track test program status. Organize and interpret data to inform DOD decision makers, turn data into actionable knowledge; drive successful operations and shape organization technology and resource investments. Support test engineers when interacting with System Program Offices, other military services, and development contractors.
Remote OPS Center Manager
Atlantica Phoenix, Arizona
Requisition ID: req436 Location: Phoenix, AZ, United States Join Our Team! We are currently recruiting a Remote OPS Center Manager to join our team and contribute to key projects in a dynamic and collaborative environment. This role is part of a global team working towardcommon goals. We operate as one company, across all locations, with shared responsibility andclear accountability. The Remote Operations Center (ROC) Manager leads a team of operators across rotating 24/7 shifts, providing real-time oversight of a multi-technology renewable energy portfolio spanning wind, battery energy storage systems (BESS), and utility-scale solar photovoltaic (PV) assets. The portfolio is currently concentrated in the US Southwest (CAISO market), with planned expansion into MISO and ERCOT, and includes wind assets in Alberta and Québec with future MISO expansion. The Manager ensures safe, reliable, and compliant operations across all assets, serves as the primary escalation point for real-time operational issues, and fosters a culture of continuous improvement within the ROC. This role is pivotal in bridging field operations, scheduling coordination, asset management, and SCADA-driven alarm management. In addition, the Manager will serve as a key contributor in the stand-up of a new ROC facility launching January 1, 2027, with significant hands-on involvement throughout the first three months of operations to ensure the center is fully staffed, operationally ready, and performing to standard. Key Responsibilities Team Supervision & Shift Management Supervise, mentor, and develop a team of ROC Operators working rotating 24/7 shifts, including days, nights, weekends, and holidays. Create and maintain shift schedules ensuring continuous coverage with no single points of failure. Conduct regular performance reviews, one-on-ones, and skills assessments to support operator development and retention. Establish and enforce Standard Operating Procedures (SOPs), escalation protocols, and shift handover standards. Serve as the primary escalation contact for operators during complex or high-impact operational events. Real-Time Operations Monitoring Oversee continuous real-time monitoring of wind, BESS, and PV assets via SCADA platforms across multiple geographic regions and regulatory markets. Ensure operators actively track generation performance, equipment status, and market signals for CAISO, MISO, ERCOT, AESO, and HQÉI interconnected assets. Direct real-time responses to curtailments, forced outages, grid emergencies, and market dispatch instructions. Ensure compliance with market rules, grid codes, and interconnection agreements across all operating jurisdictions . SCADA Alarm Management Oversee the team's systematic monitoring, triage, and resolution of SCADA alarms across the full asset portfolio. Ensure alarm events are correctly classified, escalated, and documented in accordance with established alarm management procedures. Direct operators to initiate SAP Work Orders for field technician dispatch in response to equipment alarms, faults, and performance deviations. Review alarm logs and Work Order completion rates; identify recurring issues and drive root cause analysis efforts with O&M engineering teams. Champion continuous improvement of alarm rationalization and suppression strategies to reduce nuisance alarms and increase operator effectiveness. Coordination with Field Operations Serve as the primary ROC interface with field operators and site technicians at wind, BESS, and PV facilities. Oversee daily coordination of operations and maintenance (O&M) activities, ensuring safe system states and Lock Out / Tag Out (LOTO) compliance before and after field work. Authorize and document switching operations, clearances, and equipment isolation in coordination with field supervisors. Ensure the ROC team maintains accurate and up-to-date awareness of field crew activities, planned work, and site access conditions. Outage Coordination & Scheduling Lead ROC coordination of planned and forced outages with scheduling coordinators and market operators (CAISO, MISO, ERCOT, AESO, HQÉI). Ensure timely and accurate submission of outage notifications, availability updates, and return-to-service confirmations to applicable ISOs and utilities. Collaborate with asset managers, O&M teams, and commercial schedulers to minimize revenue impact and optimize outage windows. Maintain outage logs and ensure compliance with reporting timelines required by each market and regulatory jurisdiction . SAP Work Order Administration Ensure ROC operators proficiently create, assign, and close SAP Plant Maintenance (PM) Work Orders in response to SCADA alarms and operational events Monitor Work Order backlogs and escalate aging or high-priority items to maintenance supervisors and asset managers. Review and approve Work Orders for accuracy, completeness, and appropriate priority classification. Participate in weekly O&M planning meetings to align ROC-generated Work Orders with field maintenance schedules. Reporting & Documentation Ensure accurate shift logs, incident reports, and operational summaries are produced for every shift. Prepare and deliver daily, weekly, and monthly operational performance reports to leadership. Track and report KPIs including asset availability, alarm response time, Work Order cycle time, and outage duration. Support post-event investigations and document lessons learned to prevent recurrence. ROC Stand-Up & New Facility Commissioning Work as a key contributor alongside the project team to stand up a new Remote Operations Center launching January 1, 2027, with primary focus and elevated involvement expected through March 31, 2027. Contribute to the design and implementation of ROC operational infrastructure, including SCADA integration, alarm management frameworks, and workstation configuration. Assist in recruiting, onboarding, and initial training of ROC Operators for the new facility, ensuring all personnel are shift-ready prior to go-live. Develop and validate Standard Operating Procedures, shift handover standards, escalation protocols, and emergency response plans tailored to the new facility's asset portfolio. Coordinate with IT, SCADA/controls vendors, and O&M engineering teams to resolve integration issues and confirm system readiness before and during commissioning. Participate in tabletop exercises, mock-shift walkthroughs, and operational readiness reviews to verify the team and systems are prepared for live operations. Track and report stand-up milestones, open action items, and readiness gaps to project leadership throughout the commissioning period. Transition stand-up responsibilities to steady-state operations management no later than the end of Q1 2027, maintaining documentation of lessons learned for future facility launches. Qualifications Required Bachelor's degree in electrical engineering , p ower s ystems, e nergy m anagement, or a related technical field - OR equivalent combination of education and experience. Minimum 10 years of experience in ROC renewable power plant operations, grid control room operations, or utility/ISO operations. Minimum 5 years in a managerial role within a 24/7 operational environment. Demonstrated experience with SCADA platforms in a wind, solar, or BESS operations environment. Familiarity with SAP Plant Maintenance (PM) module for Work Order creation and management. Understanding of wholesale electricity markets and interconnection requirements in at least one of: CAISO, MISO, ERCOT, AESO, or HQÉI. Strong working knowledge of safety protocols including LOTO, switching procedures, and high-voltage safety practices. Excellent leadership, communication, and team development skills. Preferred Experience operating across multiple ISOs/markets simultaneously, particularly CAISO and Canadian markets (AESO / HQÉI). Familiarity with all three asset classes: wind turbine generators, utility-scale PV inverters, and grid-scale BESS systems. Knowledge of NERC/WECC reliability standards and Canadian provincial grid codes applicable to renewable generation. Experience with energy management systems (EMS) and/or advanced SCADA historian platforms (e.g., OSIsoft PI, GE Predix, or similar). Professional certification: NERC System Operator Certification, PE license, or equivalent market certification. Bilingual (English/French , English/Spanish ). Core Competencies Operational Leadership Technical Acumen Team coaching & performance management Decision-making under pressure Effective escalation & communication Process discipline & SOP adherence SCADA alarm management & triage Multi-market regulatory knowledge SAP PM Work Order proficiency Wind, PV & BESS systems knowledge Working Conditions Primary work location: Tempe, Arizona ROC facility (on-site required ). 24/7 operational environment; manager must be available for escalation on-call outside of standard shifts. Sporadic travel to field sites in US Southwest (AZ, CA, NM, NV), Alberta (Canada), and Québec (Canada) may be required . . click apply for full job details
09/25/2026
Full time
Requisition ID: req436 Location: Phoenix, AZ, United States Join Our Team! We are currently recruiting a Remote OPS Center Manager to join our team and contribute to key projects in a dynamic and collaborative environment. This role is part of a global team working towardcommon goals. We operate as one company, across all locations, with shared responsibility andclear accountability. The Remote Operations Center (ROC) Manager leads a team of operators across rotating 24/7 shifts, providing real-time oversight of a multi-technology renewable energy portfolio spanning wind, battery energy storage systems (BESS), and utility-scale solar photovoltaic (PV) assets. The portfolio is currently concentrated in the US Southwest (CAISO market), with planned expansion into MISO and ERCOT, and includes wind assets in Alberta and Québec with future MISO expansion. The Manager ensures safe, reliable, and compliant operations across all assets, serves as the primary escalation point for real-time operational issues, and fosters a culture of continuous improvement within the ROC. This role is pivotal in bridging field operations, scheduling coordination, asset management, and SCADA-driven alarm management. In addition, the Manager will serve as a key contributor in the stand-up of a new ROC facility launching January 1, 2027, with significant hands-on involvement throughout the first three months of operations to ensure the center is fully staffed, operationally ready, and performing to standard. Key Responsibilities Team Supervision & Shift Management Supervise, mentor, and develop a team of ROC Operators working rotating 24/7 shifts, including days, nights, weekends, and holidays. Create and maintain shift schedules ensuring continuous coverage with no single points of failure. Conduct regular performance reviews, one-on-ones, and skills assessments to support operator development and retention. Establish and enforce Standard Operating Procedures (SOPs), escalation protocols, and shift handover standards. Serve as the primary escalation contact for operators during complex or high-impact operational events. Real-Time Operations Monitoring Oversee continuous real-time monitoring of wind, BESS, and PV assets via SCADA platforms across multiple geographic regions and regulatory markets. Ensure operators actively track generation performance, equipment status, and market signals for CAISO, MISO, ERCOT, AESO, and HQÉI interconnected assets. Direct real-time responses to curtailments, forced outages, grid emergencies, and market dispatch instructions. Ensure compliance with market rules, grid codes, and interconnection agreements across all operating jurisdictions . SCADA Alarm Management Oversee the team's systematic monitoring, triage, and resolution of SCADA alarms across the full asset portfolio. Ensure alarm events are correctly classified, escalated, and documented in accordance with established alarm management procedures. Direct operators to initiate SAP Work Orders for field technician dispatch in response to equipment alarms, faults, and performance deviations. Review alarm logs and Work Order completion rates; identify recurring issues and drive root cause analysis efforts with O&M engineering teams. Champion continuous improvement of alarm rationalization and suppression strategies to reduce nuisance alarms and increase operator effectiveness. Coordination with Field Operations Serve as the primary ROC interface with field operators and site technicians at wind, BESS, and PV facilities. Oversee daily coordination of operations and maintenance (O&M) activities, ensuring safe system states and Lock Out / Tag Out (LOTO) compliance before and after field work. Authorize and document switching operations, clearances, and equipment isolation in coordination with field supervisors. Ensure the ROC team maintains accurate and up-to-date awareness of field crew activities, planned work, and site access conditions. Outage Coordination & Scheduling Lead ROC coordination of planned and forced outages with scheduling coordinators and market operators (CAISO, MISO, ERCOT, AESO, HQÉI). Ensure timely and accurate submission of outage notifications, availability updates, and return-to-service confirmations to applicable ISOs and utilities. Collaborate with asset managers, O&M teams, and commercial schedulers to minimize revenue impact and optimize outage windows. Maintain outage logs and ensure compliance with reporting timelines required by each market and regulatory jurisdiction . SAP Work Order Administration Ensure ROC operators proficiently create, assign, and close SAP Plant Maintenance (PM) Work Orders in response to SCADA alarms and operational events Monitor Work Order backlogs and escalate aging or high-priority items to maintenance supervisors and asset managers. Review and approve Work Orders for accuracy, completeness, and appropriate priority classification. Participate in weekly O&M planning meetings to align ROC-generated Work Orders with field maintenance schedules. Reporting & Documentation Ensure accurate shift logs, incident reports, and operational summaries are produced for every shift. Prepare and deliver daily, weekly, and monthly operational performance reports to leadership. Track and report KPIs including asset availability, alarm response time, Work Order cycle time, and outage duration. Support post-event investigations and document lessons learned to prevent recurrence. ROC Stand-Up & New Facility Commissioning Work as a key contributor alongside the project team to stand up a new Remote Operations Center launching January 1, 2027, with primary focus and elevated involvement expected through March 31, 2027. Contribute to the design and implementation of ROC operational infrastructure, including SCADA integration, alarm management frameworks, and workstation configuration. Assist in recruiting, onboarding, and initial training of ROC Operators for the new facility, ensuring all personnel are shift-ready prior to go-live. Develop and validate Standard Operating Procedures, shift handover standards, escalation protocols, and emergency response plans tailored to the new facility's asset portfolio. Coordinate with IT, SCADA/controls vendors, and O&M engineering teams to resolve integration issues and confirm system readiness before and during commissioning. Participate in tabletop exercises, mock-shift walkthroughs, and operational readiness reviews to verify the team and systems are prepared for live operations. Track and report stand-up milestones, open action items, and readiness gaps to project leadership throughout the commissioning period. Transition stand-up responsibilities to steady-state operations management no later than the end of Q1 2027, maintaining documentation of lessons learned for future facility launches. Qualifications Required Bachelor's degree in electrical engineering , p ower s ystems, e nergy m anagement, or a related technical field - OR equivalent combination of education and experience. Minimum 10 years of experience in ROC renewable power plant operations, grid control room operations, or utility/ISO operations. Minimum 5 years in a managerial role within a 24/7 operational environment. Demonstrated experience with SCADA platforms in a wind, solar, or BESS operations environment. Familiarity with SAP Plant Maintenance (PM) module for Work Order creation and management. Understanding of wholesale electricity markets and interconnection requirements in at least one of: CAISO, MISO, ERCOT, AESO, or HQÉI. Strong working knowledge of safety protocols including LOTO, switching procedures, and high-voltage safety practices. Excellent leadership, communication, and team development skills. Preferred Experience operating across multiple ISOs/markets simultaneously, particularly CAISO and Canadian markets (AESO / HQÉI). Familiarity with all three asset classes: wind turbine generators, utility-scale PV inverters, and grid-scale BESS systems. Knowledge of NERC/WECC reliability standards and Canadian provincial grid codes applicable to renewable generation. Experience with energy management systems (EMS) and/or advanced SCADA historian platforms (e.g., OSIsoft PI, GE Predix, or similar). Professional certification: NERC System Operator Certification, PE license, or equivalent market certification. Bilingual (English/French , English/Spanish ). Core Competencies Operational Leadership Technical Acumen Team coaching & performance management Decision-making under pressure Effective escalation & communication Process discipline & SOP adherence SCADA alarm management & triage Multi-market regulatory knowledge SAP PM Work Order proficiency Wind, PV & BESS systems knowledge Working Conditions Primary work location: Tempe, Arizona ROC facility (on-site required ). 24/7 operational environment; manager must be available for escalation on-call outside of standard shifts. Sporadic travel to field sites in US Southwest (AZ, CA, NM, NV), Alberta (Canada), and Québec (Canada) may be required . . click apply for full job details

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