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senior network engineer
Raytheon
Sr Principal Real-time Software Engineer
Raytheon Tucson, Arizona
Date Posted: 2026-08-17 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. The Software organization develops software applications, including integration and test on missiles, launchers, radars, naval systems, fire control and other complex systems. Our precision software and firmware integrate operating systems, device drivers, networking, and control software to bring together sensor, guidance, and flight control processing features to complete the mission. The Software org is made up of several Centers located across the country, responsible for all aspects of the software development lifecycle. Our 4000+ software engineers design, develop, and build innovative solutions for our customers. Join our fast-paced agile teams on the leading edge of technology. As part of the Software Engineering Directorate's (SWE) Effectors Center (EC) team, you will be an integral part of helping Raytheon further our vision to be the global leader in core and next-generation weapon and security solutions. By any measure, Raytheon is an exciting and rewarding place to work. We pride ourselves on developing mission-driven, world-class talent. The result is a workforce that takes pride in the company and consistently delivers superior solutions. Our Senior Principal Embedded Real-Time Software Developer/Integrator is a technical position that works in an Integrated Product Team (IPT) environment to architect, design, implement, test, debug, and deploy Software for Firmware (FPGA) and Hardware solutions that meet current and next generation autonomous avionics systems' needs. Working with a cross-discipline team, the candidate must have experience developing, testing, and integrating software for edge or embedded devices and/or subsystems (like telecom, medical, IoT, automotive, or robotics) where hardware operation, time critical function, functional reliability, mission assurance, and safety might be major concerns. The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT members using Lean and/or Agile practices to ensure that embedded software is designed and developed to reliably operate toward the intended functions. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Architecting, designing, implementing, testing, and debugging integrated embedded real-time software within heterogenous systems composed of firmware and hardware Working within a cross-discipline team to define, refine, and improve product concept, implementation, testability, and guaranteed, measurable quality Teaching, coaching, and mentoring less experienced staff Contributing to proposals as well as preliminary and critical design reviews Ability to obtain program access What You Will Learn Working across a product line in collaboration with other teams Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience. Experience including at least two of the following: Embedded C++ Software, Embedded Software Security, Software Architecture Design and Implementation. Experience using embedded Real Time Operating Systems (RTOS) (e.g., Green Hills, Integrity, Wind River VxWorks, Linux, etc.). Experience developing complex systems involving the integration of hardware, firmware, and software. Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain program access after start. Qualifications We Prefer Familiarity with rate monotonic theory, practice, and limitations Familiarity with layered architectural principles, and their limitations Familiarity with reading electrical schematics and relating it to software function Familiarity with reading firmware source like VHDL or Verilog Familiarity with assembly language in at least one processor/controller family Experience using lab instruments like power-supplies, digital multi-meters, oscilloscopes, and logic analyzers Experience with developing device drivers for bare-metal and/or OS applications Experience leading engineering teams in delivering systems (of various size) involving the integration of hardware and software. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. . click apply for full job details
10/02/2026
Full time
Date Posted: 2026-08-17 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. The Software organization develops software applications, including integration and test on missiles, launchers, radars, naval systems, fire control and other complex systems. Our precision software and firmware integrate operating systems, device drivers, networking, and control software to bring together sensor, guidance, and flight control processing features to complete the mission. The Software org is made up of several Centers located across the country, responsible for all aspects of the software development lifecycle. Our 4000+ software engineers design, develop, and build innovative solutions for our customers. Join our fast-paced agile teams on the leading edge of technology. As part of the Software Engineering Directorate's (SWE) Effectors Center (EC) team, you will be an integral part of helping Raytheon further our vision to be the global leader in core and next-generation weapon and security solutions. By any measure, Raytheon is an exciting and rewarding place to work. We pride ourselves on developing mission-driven, world-class talent. The result is a workforce that takes pride in the company and consistently delivers superior solutions. Our Senior Principal Embedded Real-Time Software Developer/Integrator is a technical position that works in an Integrated Product Team (IPT) environment to architect, design, implement, test, debug, and deploy Software for Firmware (FPGA) and Hardware solutions that meet current and next generation autonomous avionics systems' needs. Working with a cross-discipline team, the candidate must have experience developing, testing, and integrating software for edge or embedded devices and/or subsystems (like telecom, medical, IoT, automotive, or robotics) where hardware operation, time critical function, functional reliability, mission assurance, and safety might be major concerns. The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT members using Lean and/or Agile practices to ensure that embedded software is designed and developed to reliably operate toward the intended functions. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Architecting, designing, implementing, testing, and debugging integrated embedded real-time software within heterogenous systems composed of firmware and hardware Working within a cross-discipline team to define, refine, and improve product concept, implementation, testability, and guaranteed, measurable quality Teaching, coaching, and mentoring less experienced staff Contributing to proposals as well as preliminary and critical design reviews Ability to obtain program access What You Will Learn Working across a product line in collaboration with other teams Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience. Experience including at least two of the following: Embedded C++ Software, Embedded Software Security, Software Architecture Design and Implementation. Experience using embedded Real Time Operating Systems (RTOS) (e.g., Green Hills, Integrity, Wind River VxWorks, Linux, etc.). Experience developing complex systems involving the integration of hardware, firmware, and software. Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain program access after start. Qualifications We Prefer Familiarity with rate monotonic theory, practice, and limitations Familiarity with layered architectural principles, and their limitations Familiarity with reading electrical schematics and relating it to software function Familiarity with reading firmware source like VHDL or Verilog Familiarity with assembly language in at least one processor/controller family Experience using lab instruments like power-supplies, digital multi-meters, oscilloscopes, and logic analyzers Experience with developing device drivers for bare-metal and/or OS applications Experience leading engineering teams in delivering systems (of various size) involving the integration of hardware and software. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. . click apply for full job details
Northrop Grumman
Embedded DevOps Engineer Level 4 (AHT)
Northrop Grumman Los Angeles, California
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman has an opening for an Embedded DevOps Engineer Level 4 to join our team of qualified, diverse individuals. As an integral part of our multi-discipline engineering team in Advanced Weapons, you will be on the forefront of developing next generation solutions to protect technology for our nation's warfighters. This position is required to be full-time, on-site in the Northridge, CA location. No remote/telework arrangement is available for this position. Applicants must have a current US Government DoD Secret security clearance with ability to get cleared for SAP. The Embedded DevOps Engineer will define, design, and own the end to end CI/CD pipeline architecture for Missile Programs within the Advanced Weapons Business Unit. In this position, you will craft secure, scalable pipeline solutions, drive implementation across multiple development streams, and continuously improve automation, testing, and deployment practices. The ideal candidate will bring deep expertise in DevSecOps tools and processes together with hands on experience in embedded software development, understanding the unique constraints of real time and safety critical code. The Embedded DevSecOps Lead will serve as the primary liaison between engineering teams, program managers, and senior leadership, translating complex technical concepts into clear business value. Success in this role requires strong technical leadership, the ability to communicate effectively with both technical and non technical stakeholders, and coordination across multiple networks and sites to ensure consistent standards and seamless collaboration. Key Responsibilities: Design and own end to end CI/CD pipelines for missile program codebases, selecting and integrating tools such as Jenkins, Nexus, SonarQube, and the Atlassian (Jira, Bitbucket, and Confluence) suite. Develop and maintain pipeline automation scripts and build configurations (CMake, Visual Studio, custom build scripts) to support continuous integration, testing, and delivery of embedded software. Architect secure artifact repositories and version control strategies, ensuring traceability, reproducibility, and compliance with DoD security requirements. Implement static analysis, code quality gates, and vulnerability scanning within the pipeline using SonarQube and other tooling to enforce secure coding practices across C++, Python, and VxWorks projects. Collaborate with embedded software engineers to tailor build and test processes for real time, safety critical applications, handling cross compilation, hardware in the loop testing, and simulation environments. Provide technical leadership and mentorship to development and operations teams, fostering DevSecOps best practices and continuous improvement. Coordinate across multiple networks and sites, standardizing pipeline configurations, ensuring consistent security posture, and facilitating seamless integration of code and artifacts across geographically dispersed teams. Maintain up to date documentation of pipeline architecture, build processes, security controls, and compliance evidence to support audits and accreditation activities. Basic Qualifications: BS in Electrical or Computer Engineering or related field with 8 years of embedded software/hardware development, preferably on safety critical or defense platform; or MS with 6 years of the same experience. Experience as a technical lead collaborating with cross-functional teams DevSecOps experience creating and maintaining CI/CD pipelines with the ability to identify needs for automation, design and implementation of CI/CD solutions Experience with GIT and Agile development, inclusive of generating, analyzing, and reporting on Agile and development metrics. Embedded software development experience with micro controllers, DSPs, FPGAs, and Real Time Operating Systems (RTOS) such as VxWorks, FreeRTOS, or QNX in Windows or Linux environments Current US Government Secret security clearance with ability to get cleared for SAP Preferred Qualifications: Proficiency in one or more of the following: C/C++/Python, Flight Software Development, Software Factory. Experience with full software development life-cycle Experience with tools like GitLab, Atlassian (Jira, Bitbucket and/or Jenkins), including CI/CD tools (SonarCube, Fortify, VectorCast) Cloud Technologies (AWS, Azure) with Containers and Orchestration (Podman, Kubernetes) Experience with simulators, STE development CISSP, CISM, or Security+ Certification Demonstrated ability to implement process improvements, streamline activities, and develop efficiencies Excellent communication and organizational skills; strong interpersonal and analytic skills Primary Level Salary Range: $142,200.00 - $213,400.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
10/02/2026
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman has an opening for an Embedded DevOps Engineer Level 4 to join our team of qualified, diverse individuals. As an integral part of our multi-discipline engineering team in Advanced Weapons, you will be on the forefront of developing next generation solutions to protect technology for our nation's warfighters. This position is required to be full-time, on-site in the Northridge, CA location. No remote/telework arrangement is available for this position. Applicants must have a current US Government DoD Secret security clearance with ability to get cleared for SAP. The Embedded DevOps Engineer will define, design, and own the end to end CI/CD pipeline architecture for Missile Programs within the Advanced Weapons Business Unit. In this position, you will craft secure, scalable pipeline solutions, drive implementation across multiple development streams, and continuously improve automation, testing, and deployment practices. The ideal candidate will bring deep expertise in DevSecOps tools and processes together with hands on experience in embedded software development, understanding the unique constraints of real time and safety critical code. The Embedded DevSecOps Lead will serve as the primary liaison between engineering teams, program managers, and senior leadership, translating complex technical concepts into clear business value. Success in this role requires strong technical leadership, the ability to communicate effectively with both technical and non technical stakeholders, and coordination across multiple networks and sites to ensure consistent standards and seamless collaboration. Key Responsibilities: Design and own end to end CI/CD pipelines for missile program codebases, selecting and integrating tools such as Jenkins, Nexus, SonarQube, and the Atlassian (Jira, Bitbucket, and Confluence) suite. Develop and maintain pipeline automation scripts and build configurations (CMake, Visual Studio, custom build scripts) to support continuous integration, testing, and delivery of embedded software. Architect secure artifact repositories and version control strategies, ensuring traceability, reproducibility, and compliance with DoD security requirements. Implement static analysis, code quality gates, and vulnerability scanning within the pipeline using SonarQube and other tooling to enforce secure coding practices across C++, Python, and VxWorks projects. Collaborate with embedded software engineers to tailor build and test processes for real time, safety critical applications, handling cross compilation, hardware in the loop testing, and simulation environments. Provide technical leadership and mentorship to development and operations teams, fostering DevSecOps best practices and continuous improvement. Coordinate across multiple networks and sites, standardizing pipeline configurations, ensuring consistent security posture, and facilitating seamless integration of code and artifacts across geographically dispersed teams. Maintain up to date documentation of pipeline architecture, build processes, security controls, and compliance evidence to support audits and accreditation activities. Basic Qualifications: BS in Electrical or Computer Engineering or related field with 8 years of embedded software/hardware development, preferably on safety critical or defense platform; or MS with 6 years of the same experience. Experience as a technical lead collaborating with cross-functional teams DevSecOps experience creating and maintaining CI/CD pipelines with the ability to identify needs for automation, design and implementation of CI/CD solutions Experience with GIT and Agile development, inclusive of generating, analyzing, and reporting on Agile and development metrics. Embedded software development experience with micro controllers, DSPs, FPGAs, and Real Time Operating Systems (RTOS) such as VxWorks, FreeRTOS, or QNX in Windows or Linux environments Current US Government Secret security clearance with ability to get cleared for SAP Preferred Qualifications: Proficiency in one or more of the following: C/C++/Python, Flight Software Development, Software Factory. Experience with full software development life-cycle Experience with tools like GitLab, Atlassian (Jira, Bitbucket and/or Jenkins), including CI/CD tools (SonarCube, Fortify, VectorCast) Cloud Technologies (AWS, Azure) with Containers and Orchestration (Podman, Kubernetes) Experience with simulators, STE development CISSP, CISM, or Security+ Certification Demonstrated ability to implement process improvements, streamline activities, and develop efficiencies Excellent communication and organizational skills; strong interpersonal and analytic skills Primary Level Salary Range: $142,200.00 - $213,400.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Senior Security Control Assessor Representative (SCAR)
Dark Wolf Solutions Colorado Springs, Colorado
Job Description Job Description Dark Wolf Solutions is seeking a Senior Security Control Assessor Representative (SCAR) to conduct independent comprehensive assessments of the management, operation, and technical security controls and control enhancements employed within, or inherited by, an Information technology (IT) system to determine the overall effectiveness of the controls. The SCAR will perform reviews of security artifacts for system authorizations, assessing both the technical and functional adequacy as required for application and software cybersecurity readiness. The SCAR candidate must have prior experience in authorizing tools/applications, systems, and/or enclaves. Additionally, knowledge of network security, technologies, processes, and practices designed for the prevention of damage to, protection of, and restoration of computers, communications systems, services, and various types of communications technologies. The SCAR candidate must be knowledgeable and proficient in assessing DoD GovCloud environments to include testing controls and validating artifacts. A successful candidate will have a strong foundational understanding of NIST, DOD, and DAF cybersecurity focused guidance. This position can be based out of any Dark Wolf Office location and will be a hybrid schedule. Additional responsibilities include: Key Responsibilities: Evaluating IT infrastructure in terms of risk to the organization and defining artifacts required to meet Federal, DoD and DAF requirements Assessing IT systems and architecture to ensure compliance with the Risk Management Framework (RMF), NIST Cybersecurity Framework (CSF), NIST 800-53 revision 5 and applicable guidance Supporting the system/application assessment and authorization (A&A) effort, to include assessing and guiding the quality and completeness of A&A activities, tasks and resulting artifacts mandated by governing DoD and AF policies, and applicable mandates Collecting, reviewing and verifying documented business processes within process narratives or flowcharts, identifying risks and validating proficiency of mitigating controls Reviewing risk and control matrices and testing plans for key controls and determines effectiveness Identifying control gaps, reviewing and testing the design of existing controls. Formulating clear and concise conclusions on internal controls and business process efficiency Recommending policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data Conducting risk and vulnerability assessments of installed information systems to identify vulnerabilities, risks, and protection needs Reviewing Plans of Actions & Milestones (POA&Ms) Providing recommendations and reports to the Security Control Assessor (SCA), Authorizing Official (AO), Chief Information Security Officer (CISO) Reviewing network and systems design to ensure accuracy Ensuring the rigorous application of information security/cybersecurity policies, principles, and practices in the delivery of all IT services Required Qualifications: 15+ years of relevant Cyber experience 15+ years prior experience as a Security Control Assessor/Representative RMF Engineer, ISSO, ISSM and/or information assurance engineer Cloud Platform experience with at least one service offering from AWS, Azure, or Google GCP Hands-on eMASS and/or Xacta experience completing full system lifecycle activities Experience with Air Force risk management policies/procedures, to include, DODI 8510.01, AFI 17-101 Experience with Cloud Computing Security Requirements Guide (CC SRG) Knowledgeable with DoD DevSecOps Fundamentals Playbook Experience evaluating information security compliance against STIGs Ability to clearly articulate ideas Strong technical writing abilities to author reports for AO and CISO dissemination Exudes confidence in providing briefings, presentations, and in conducting/guiding meetings with senior leadership and stakeholders Ability to use prior experience and knowledge to address new situations Certification requirements (at least one of the following): SecurityX / CASP+, CCISO, CGRC/CAP, CISA, CISM, CISSO, CISSP, CISSP-ISSEP, Cloud+, CySA+, FITSP-A, GCSA, GSEC, GSLC, GSNA, PenTest+, Security+ B.A. or B.S. Information Security, Computer Science or related discipline US Citizenship and currently possess a Top Secret security clearance Desired Qualifications: Experience with Fast Track ATO Handbook & AF Continuous ATO Playbook Familiarity with CI/CD Pipelines DevSecOps experience Sharepoint, JIRA, Confluence familiarity The salary range for this position is $140,000.00 - $145,000.00 commensurate on experience and technical skillset. We are open to considering a variety of levels of experience for these projects and potential for 1099 hourly opportunity. We are proud to be an EEO/AA Employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire.
10/02/2026
Full time
Job Description Job Description Dark Wolf Solutions is seeking a Senior Security Control Assessor Representative (SCAR) to conduct independent comprehensive assessments of the management, operation, and technical security controls and control enhancements employed within, or inherited by, an Information technology (IT) system to determine the overall effectiveness of the controls. The SCAR will perform reviews of security artifacts for system authorizations, assessing both the technical and functional adequacy as required for application and software cybersecurity readiness. The SCAR candidate must have prior experience in authorizing tools/applications, systems, and/or enclaves. Additionally, knowledge of network security, technologies, processes, and practices designed for the prevention of damage to, protection of, and restoration of computers, communications systems, services, and various types of communications technologies. The SCAR candidate must be knowledgeable and proficient in assessing DoD GovCloud environments to include testing controls and validating artifacts. A successful candidate will have a strong foundational understanding of NIST, DOD, and DAF cybersecurity focused guidance. This position can be based out of any Dark Wolf Office location and will be a hybrid schedule. Additional responsibilities include: Key Responsibilities: Evaluating IT infrastructure in terms of risk to the organization and defining artifacts required to meet Federal, DoD and DAF requirements Assessing IT systems and architecture to ensure compliance with the Risk Management Framework (RMF), NIST Cybersecurity Framework (CSF), NIST 800-53 revision 5 and applicable guidance Supporting the system/application assessment and authorization (A&A) effort, to include assessing and guiding the quality and completeness of A&A activities, tasks and resulting artifacts mandated by governing DoD and AF policies, and applicable mandates Collecting, reviewing and verifying documented business processes within process narratives or flowcharts, identifying risks and validating proficiency of mitigating controls Reviewing risk and control matrices and testing plans for key controls and determines effectiveness Identifying control gaps, reviewing and testing the design of existing controls. Formulating clear and concise conclusions on internal controls and business process efficiency Recommending policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data Conducting risk and vulnerability assessments of installed information systems to identify vulnerabilities, risks, and protection needs Reviewing Plans of Actions & Milestones (POA&Ms) Providing recommendations and reports to the Security Control Assessor (SCA), Authorizing Official (AO), Chief Information Security Officer (CISO) Reviewing network and systems design to ensure accuracy Ensuring the rigorous application of information security/cybersecurity policies, principles, and practices in the delivery of all IT services Required Qualifications: 15+ years of relevant Cyber experience 15+ years prior experience as a Security Control Assessor/Representative RMF Engineer, ISSO, ISSM and/or information assurance engineer Cloud Platform experience with at least one service offering from AWS, Azure, or Google GCP Hands-on eMASS and/or Xacta experience completing full system lifecycle activities Experience with Air Force risk management policies/procedures, to include, DODI 8510.01, AFI 17-101 Experience with Cloud Computing Security Requirements Guide (CC SRG) Knowledgeable with DoD DevSecOps Fundamentals Playbook Experience evaluating information security compliance against STIGs Ability to clearly articulate ideas Strong technical writing abilities to author reports for AO and CISO dissemination Exudes confidence in providing briefings, presentations, and in conducting/guiding meetings with senior leadership and stakeholders Ability to use prior experience and knowledge to address new situations Certification requirements (at least one of the following): SecurityX / CASP+, CCISO, CGRC/CAP, CISA, CISM, CISSO, CISSP, CISSP-ISSEP, Cloud+, CySA+, FITSP-A, GCSA, GSEC, GSLC, GSNA, PenTest+, Security+ B.A. or B.S. Information Security, Computer Science or related discipline US Citizenship and currently possess a Top Secret security clearance Desired Qualifications: Experience with Fast Track ATO Handbook & AF Continuous ATO Playbook Familiarity with CI/CD Pipelines DevSecOps experience Sharepoint, JIRA, Confluence familiarity The salary range for this position is $140,000.00 - $145,000.00 commensurate on experience and technical skillset. We are open to considering a variety of levels of experience for these projects and potential for 1099 hourly opportunity. We are proud to be an EEO/AA Employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire.
Technical Architect - Threat Vulnerability Management Engineering
Edward Jones Saint Louis, Missouri
This job posting is anticipated to remain open for 30 days, from 28-Sep-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: The Technical Architect will be responsible for working across all areas of Information Systems (IS), providing leadership on technology selection and operational processes for running Threat and Vulnerability Management services and solutions in a mixed on-prem and cloud environment. What You'll Do: Development of Information Security solutions in cloud to meet the needs of the firm. Lead the adoption of cloud infrastructure platforms and the integration of a hybrid architecture Creating and managing relationships with teams across the department Work with distributed teams to ensure that application services are properly instrumented to be reliably monitored and debugged Automate manual, repeatable system processes to reduce Tier 1 efforts Collaborate with project teams to deploy new solutions for proof-of-concept efforts What Experience You'll Need: Minimum 8 years' experience in cybersecurity as a practitioner. Experience with architecting secure system. Must be experienced in creating a strategic cyber security technology direction, aligning it with tactical activities, and communicating plans broadly across the organization. Experience working across multiple large scale cloud providers, including AWS, Azure, and Google Cloud. Must be able to communicate effectively across multiple audiences, including firm-wide business units, senior leaders, associates, external vendors. Working knowledge in network, storage, application development, Operating Systems, IAM (Authentication/authorization), PAM, SSO, encryption standards, and contract negotiations. Familiarity with tools such as Git, Jenkins, Ansible, and Chef. Experience and understanding of various regulatory requirements and laws, including but not limited to: Payment Card Industry (PCI), Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR) and Gramm-Leach-Bliley Act (GLBA). Additionally, experience in one or more of the following: ISO 27001/2, ITIL or NIST is preferred. Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
10/02/2026
Full time
This job posting is anticipated to remain open for 30 days, from 28-Sep-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: The Technical Architect will be responsible for working across all areas of Information Systems (IS), providing leadership on technology selection and operational processes for running Threat and Vulnerability Management services and solutions in a mixed on-prem and cloud environment. What You'll Do: Development of Information Security solutions in cloud to meet the needs of the firm. Lead the adoption of cloud infrastructure platforms and the integration of a hybrid architecture Creating and managing relationships with teams across the department Work with distributed teams to ensure that application services are properly instrumented to be reliably monitored and debugged Automate manual, repeatable system processes to reduce Tier 1 efforts Collaborate with project teams to deploy new solutions for proof-of-concept efforts What Experience You'll Need: Minimum 8 years' experience in cybersecurity as a practitioner. Experience with architecting secure system. Must be experienced in creating a strategic cyber security technology direction, aligning it with tactical activities, and communicating plans broadly across the organization. Experience working across multiple large scale cloud providers, including AWS, Azure, and Google Cloud. Must be able to communicate effectively across multiple audiences, including firm-wide business units, senior leaders, associates, external vendors. Working knowledge in network, storage, application development, Operating Systems, IAM (Authentication/authorization), PAM, SSO, encryption standards, and contract negotiations. Familiarity with tools such as Git, Jenkins, Ansible, and Chef. Experience and understanding of various regulatory requirements and laws, including but not limited to: Payment Card Industry (PCI), Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR) and Gramm-Leach-Bliley Act (GLBA). Additionally, experience in one or more of the following: ISO 27001/2, ITIL or NIST is preferred. Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
Senior Infrastructure Security Architect
Edward Jones Saint Louis, Missouri
This job posting is anticipated to remain open for 30 days, from 18-Sep-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Overview: Edward Jones is seeking a Senior Security Architect to lead strategic alignment of infrastructure security tools, processes, and capabilities across all security domains. This role is pivotal in ensuring that security architecture supports the firm's broader technology and business strategy, including cloud transformation, operational resilience, enterprise encryption standards, and risk reduction. The ideal candidate will be a seasoned security leader with deep expertise in cryptography, governance, and architecture. They will own and maintain key security templates and artifacts, provide expert guidance during reviews, and drive alignment with enterprise architecture and other technical organizations. What You'll Do: Own and maintain templates for security artifacts (e.g., Patterns, Baseline Control Documents, Procedures, Architecture Decision Records, and Standards) and manage a repository of completed, approved versions. Provide expert infrastructure security guidance and oversight during security reviews and the development of security artifacts. Define and govern infrastructure security standards, including cryptographic controls for data in transit and at rest across hybrid environments. Provide architectural guidance on encryption, key management, and certificate usage as part of security reviews and standards development. Lead strategic alignment of infrastructure security capabilities and processes with enterprise architecture and other technical domains. Serve as a senior technical leader across the Information Security Division, influencing infrastructure security strategy and execution. Collaborate with cross functional teams to ensure infrastructure security solutions are scalable, resilient, and aligned with cloud native and hybrid environments. Monitor industry trends and emerging threats to inform infrastructure security strategy and tooling. Engage with vendors and external partners to evaluate solutions, negotiate contracts, and represent the firm in technical forums. Drive maturity of infrastructure security practices across cloud platforms (Azure, OCI, AWS, GCP) and on premises environments. What Experience You'll Need: Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience. 10+ years of experience in infrastructure security architecture within a complex, matrixed organization. Deep understanding of infrastructure security domains including network security, endpoint protection, identity and access management, servers and containerization, applications, and cloud security, including encryption, key management, and certificate-based controls. Experience designing and implementing secure infrastructure architectures across hybrid cloud environments. Experience defining or applying enterprise encryption standards, including data-at-rest, data-in-transit, and key lifecycle management requirements. Extensive experience in securing endpoint devices (e.g., laptops, mobile devices, servers) through technologies such as EDR/XDR, antivirus, device hardening, and policy enforcement. Familiarity with security frameworks and standards (e.g., NIST, CIS, ISO 27001). Strong knowledge of security tooling such as SIEM, vulnerability management, configuration management, and cloud-native security services. Proven ability to lead cross-functional initiatives and influence technical direction at the enterprise level. Excellent communication and interpersonal skills; able to build trust and credibility across technical and business teams. Ability to assess and integrate proposed standards and technologies across interdependent systems. Demonstrated experience in risk management and incident response within infrastructure environments. What Could Set You Apart: Relevant security certifications such as CISSP, CISM, CCSP, advanced network vendor certifications, ISC2 certifications, or SANS certifications Experience supporting advanced encryption solutions, certificate management, and post-quantum readiness Experience securing AI/ML systems, including model governance, data pipeline protection, and secure deployment strategies Technology background in the financial sector Understanding of various regulatory requirements and laws, including but not limited to NYDFS Cybersecurity Regulations and FINRA Regulations Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page . Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf .
10/02/2026
Full time
This job posting is anticipated to remain open for 30 days, from 18-Sep-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Overview: Edward Jones is seeking a Senior Security Architect to lead strategic alignment of infrastructure security tools, processes, and capabilities across all security domains. This role is pivotal in ensuring that security architecture supports the firm's broader technology and business strategy, including cloud transformation, operational resilience, enterprise encryption standards, and risk reduction. The ideal candidate will be a seasoned security leader with deep expertise in cryptography, governance, and architecture. They will own and maintain key security templates and artifacts, provide expert guidance during reviews, and drive alignment with enterprise architecture and other technical organizations. What You'll Do: Own and maintain templates for security artifacts (e.g., Patterns, Baseline Control Documents, Procedures, Architecture Decision Records, and Standards) and manage a repository of completed, approved versions. Provide expert infrastructure security guidance and oversight during security reviews and the development of security artifacts. Define and govern infrastructure security standards, including cryptographic controls for data in transit and at rest across hybrid environments. Provide architectural guidance on encryption, key management, and certificate usage as part of security reviews and standards development. Lead strategic alignment of infrastructure security capabilities and processes with enterprise architecture and other technical domains. Serve as a senior technical leader across the Information Security Division, influencing infrastructure security strategy and execution. Collaborate with cross functional teams to ensure infrastructure security solutions are scalable, resilient, and aligned with cloud native and hybrid environments. Monitor industry trends and emerging threats to inform infrastructure security strategy and tooling. Engage with vendors and external partners to evaluate solutions, negotiate contracts, and represent the firm in technical forums. Drive maturity of infrastructure security practices across cloud platforms (Azure, OCI, AWS, GCP) and on premises environments. What Experience You'll Need: Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience. 10+ years of experience in infrastructure security architecture within a complex, matrixed organization. Deep understanding of infrastructure security domains including network security, endpoint protection, identity and access management, servers and containerization, applications, and cloud security, including encryption, key management, and certificate-based controls. Experience designing and implementing secure infrastructure architectures across hybrid cloud environments. Experience defining or applying enterprise encryption standards, including data-at-rest, data-in-transit, and key lifecycle management requirements. Extensive experience in securing endpoint devices (e.g., laptops, mobile devices, servers) through technologies such as EDR/XDR, antivirus, device hardening, and policy enforcement. Familiarity with security frameworks and standards (e.g., NIST, CIS, ISO 27001). Strong knowledge of security tooling such as SIEM, vulnerability management, configuration management, and cloud-native security services. Proven ability to lead cross-functional initiatives and influence technical direction at the enterprise level. Excellent communication and interpersonal skills; able to build trust and credibility across technical and business teams. Ability to assess and integrate proposed standards and technologies across interdependent systems. Demonstrated experience in risk management and incident response within infrastructure environments. What Could Set You Apart: Relevant security certifications such as CISSP, CISM, CCSP, advanced network vendor certifications, ISC2 certifications, or SANS certifications Experience supporting advanced encryption solutions, certificate management, and post-quantum readiness Experience securing AI/ML systems, including model governance, data pipeline protection, and secure deployment strategies Technology background in the financial sector Understanding of various regulatory requirements and laws, including but not limited to NYDFS Cybersecurity Regulations and FINRA Regulations Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page . Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf .
Technical Architect - Threat Vulnerability Management Engineering
Edward Jones Tempe, Arizona
This job posting is anticipated to remain open for 30 days, from 28-Sep-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: The Technical Architect will be responsible for working across all areas of Information Systems (IS), providing leadership on technology selection and operational processes for running Threat and Vulnerability Management services and solutions in a mixed on-prem and cloud environment. What You'll Do: Development of Information Security solutions in cloud to meet the needs of the firm. Lead the adoption of cloud infrastructure platforms and the integration of a hybrid architecture Creating and managing relationships with teams across the department Work with distributed teams to ensure that application services are properly instrumented to be reliably monitored and debugged Automate manual, repeatable system processes to reduce Tier 1 efforts Collaborate with project teams to deploy new solutions for proof-of-concept efforts What Experience You'll Need: Minimum 8 years' experience in cybersecurity as a practitioner. Experience with architecting secure system. Must be experienced in creating a strategic cyber security technology direction, aligning it with tactical activities, and communicating plans broadly across the organization. Experience working across multiple large scale cloud providers, including AWS, Azure, and Google Cloud. Must be able to communicate effectively across multiple audiences, including firm-wide business units, senior leaders, associates, external vendors. Working knowledge in network, storage, application development, Operating Systems, IAM (Authentication/authorization), PAM, SSO, encryption standards, and contract negotiations. Familiarity with tools such as Git, Jenkins, Ansible, and Chef. Experience and understanding of various regulatory requirements and laws, including but not limited to: Payment Card Industry (PCI), Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR) and Gramm-Leach-Bliley Act (GLBA). Additionally, experience in one or more of the following: ISO 27001/2, ITIL or NIST is preferred. Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
10/02/2026
Full time
This job posting is anticipated to remain open for 30 days, from 28-Sep-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview: The Technical Architect will be responsible for working across all areas of Information Systems (IS), providing leadership on technology selection and operational processes for running Threat and Vulnerability Management services and solutions in a mixed on-prem and cloud environment. What You'll Do: Development of Information Security solutions in cloud to meet the needs of the firm. Lead the adoption of cloud infrastructure platforms and the integration of a hybrid architecture Creating and managing relationships with teams across the department Work with distributed teams to ensure that application services are properly instrumented to be reliably monitored and debugged Automate manual, repeatable system processes to reduce Tier 1 efforts Collaborate with project teams to deploy new solutions for proof-of-concept efforts What Experience You'll Need: Minimum 8 years' experience in cybersecurity as a practitioner. Experience with architecting secure system. Must be experienced in creating a strategic cyber security technology direction, aligning it with tactical activities, and communicating plans broadly across the organization. Experience working across multiple large scale cloud providers, including AWS, Azure, and Google Cloud. Must be able to communicate effectively across multiple audiences, including firm-wide business units, senior leaders, associates, external vendors. Working knowledge in network, storage, application development, Operating Systems, IAM (Authentication/authorization), PAM, SSO, encryption standards, and contract negotiations. Familiarity with tools such as Git, Jenkins, Ansible, and Chef. Experience and understanding of various regulatory requirements and laws, including but not limited to: Payment Card Industry (PCI), Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR) and Gramm-Leach-Bliley Act (GLBA). Additionally, experience in one or more of the following: ISO 27001/2, ITIL or NIST is preferred. Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .
IT Senior Network Engineer
Hunter Douglas Denver, Colorado
Hunter Douglas seeks an IT Senior Network Engineer to design, secure, and optimize enterprise networks that power our custom manufacturing and smart-home solutions. In this role, you will architect and manage LAN/WAN, wireless, VPN, and firewall infrastructure across plants and offices, ensuring high availability for production and corporate systems. You'll troubleshoot complex issues, drive upgrades, bolster network security, and collaborate closely with cross-functional teams. Ideal candidates bring strong Cisco/networking expertise, experience in high-uptime environments, and a passion for reliable, scalable infrastructure. Responsibilities Design, implement, and maintain secure, high-availability LAN/WAN and wireless networks across manufacturing and corporate sites Administer and optimize firewalls, VPNs, load balancers, and network monitoring tools Troubleshoot complex network issues, ensuring uptime for production, smart-factory, and office environments Plan and execute network upgrades, capacity planning, and lifecycle management Harden network security, enforce policies, and support compliance with corporate standards Collaborate with infrastructure, applications, and OT/plant teams on integrated solutions Document network designs, configurations, and diagrams; create runbooks and standards Participate in on-call rotation and provide Tier 3 escalation support Required Skills Network design and architecture (LAN/WAN/WLAN) Cisco routing and switching (IOS/NX-OS) Firewall administration (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower) VPN and remote access technologies Network security and segmentation Load balancers and traffic management Network monitoring and performance tools (e.g., Solar Winds, PRTG, Nagios) Qo S and voice/data convergence High availability and redundancy (HSRP/VRRP, clustering) IPv4/IPv6, BGP/OSPF/EIGRP routing protocols
10/02/2026
Full time
Hunter Douglas seeks an IT Senior Network Engineer to design, secure, and optimize enterprise networks that power our custom manufacturing and smart-home solutions. In this role, you will architect and manage LAN/WAN, wireless, VPN, and firewall infrastructure across plants and offices, ensuring high availability for production and corporate systems. You'll troubleshoot complex issues, drive upgrades, bolster network security, and collaborate closely with cross-functional teams. Ideal candidates bring strong Cisco/networking expertise, experience in high-uptime environments, and a passion for reliable, scalable infrastructure. Responsibilities Design, implement, and maintain secure, high-availability LAN/WAN and wireless networks across manufacturing and corporate sites Administer and optimize firewalls, VPNs, load balancers, and network monitoring tools Troubleshoot complex network issues, ensuring uptime for production, smart-factory, and office environments Plan and execute network upgrades, capacity planning, and lifecycle management Harden network security, enforce policies, and support compliance with corporate standards Collaborate with infrastructure, applications, and OT/plant teams on integrated solutions Document network designs, configurations, and diagrams; create runbooks and standards Participate in on-call rotation and provide Tier 3 escalation support Required Skills Network design and architecture (LAN/WAN/WLAN) Cisco routing and switching (IOS/NX-OS) Firewall administration (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower) VPN and remote access technologies Network security and segmentation Load balancers and traffic management Network monitoring and performance tools (e.g., Solar Winds, PRTG, Nagios) Qo S and voice/data convergence High availability and redundancy (HSRP/VRRP, clustering) IPv4/IPv6, BGP/OSPF/EIGRP routing protocols
IT Senior Network Engineer
Hunter Douglas Aurora, Colorado
Hunter Douglas seeks an IT Senior Network Engineer to design, secure, and optimize enterprise networks that power our custom manufacturing and smart-home solutions. In this role, you will architect and manage LAN/WAN, wireless, VPN, and firewall infrastructure across plants and offices, ensuring high availability for production and corporate systems. You'll troubleshoot complex issues, drive upgrades, bolster network security, and collaborate closely with cross-functional teams. Ideal candidates bring strong Cisco/networking expertise, experience in high-uptime environments, and a passion for reliable, scalable infrastructure. Responsibilities Design, implement, and maintain secure, high-availability LAN/WAN and wireless networks across manufacturing and corporate sites Administer and optimize firewalls, VPNs, load balancers, and network monitoring tools Troubleshoot complex network issues, ensuring uptime for production, smart-factory, and office environments Plan and execute network upgrades, capacity planning, and lifecycle management Harden network security, enforce policies, and support compliance with corporate standards Collaborate with infrastructure, applications, and OT/plant teams on integrated solutions Document network designs, configurations, and diagrams; create runbooks and standards Participate in on-call rotation and provide Tier 3 escalation support Required Skills Network design and architecture (LAN/WAN/WLAN) Cisco routing and switching (IOS/NX-OS) Firewall administration (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower) VPN and remote access technologies Network security and segmentation Load balancers and traffic management Network monitoring and performance tools (e.g., Solar Winds, PRTG, Nagios) Qo S and voice/data convergence High availability and redundancy (HSRP/VRRP, clustering) IPv4/IPv6, BGP/OSPF/EIGRP routing protocols
10/02/2026
Full time
Hunter Douglas seeks an IT Senior Network Engineer to design, secure, and optimize enterprise networks that power our custom manufacturing and smart-home solutions. In this role, you will architect and manage LAN/WAN, wireless, VPN, and firewall infrastructure across plants and offices, ensuring high availability for production and corporate systems. You'll troubleshoot complex issues, drive upgrades, bolster network security, and collaborate closely with cross-functional teams. Ideal candidates bring strong Cisco/networking expertise, experience in high-uptime environments, and a passion for reliable, scalable infrastructure. Responsibilities Design, implement, and maintain secure, high-availability LAN/WAN and wireless networks across manufacturing and corporate sites Administer and optimize firewalls, VPNs, load balancers, and network monitoring tools Troubleshoot complex network issues, ensuring uptime for production, smart-factory, and office environments Plan and execute network upgrades, capacity planning, and lifecycle management Harden network security, enforce policies, and support compliance with corporate standards Collaborate with infrastructure, applications, and OT/plant teams on integrated solutions Document network designs, configurations, and diagrams; create runbooks and standards Participate in on-call rotation and provide Tier 3 escalation support Required Skills Network design and architecture (LAN/WAN/WLAN) Cisco routing and switching (IOS/NX-OS) Firewall administration (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower) VPN and remote access technologies Network security and segmentation Load balancers and traffic management Network monitoring and performance tools (e.g., Solar Winds, PRTG, Nagios) Qo S and voice/data convergence High availability and redundancy (HSRP/VRRP, clustering) IPv4/IPv6, BGP/OSPF/EIGRP routing protocols
IT Senior Network Engineer
Hunter Douglas Westminster, Colorado
Hunter Douglas seeks an IT Senior Network Engineer to design, secure, and optimize enterprise networks that power our custom manufacturing and smart-home solutions. In this role, you will architect and manage LAN/WAN, wireless, VPN, and firewall infrastructure across plants and offices, ensuring high availability for production and corporate systems. You'll troubleshoot complex issues, drive upgrades, bolster network security, and collaborate closely with cross-functional teams. Ideal candidates bring strong Cisco/networking expertise, experience in high-uptime environments, and a passion for reliable, scalable infrastructure. Responsibilities Design, implement, and maintain secure, high-availability LAN/WAN and wireless networks across manufacturing and corporate sites Administer and optimize firewalls, VPNs, load balancers, and network monitoring tools Troubleshoot complex network issues, ensuring uptime for production, smart-factory, and office environments Plan and execute network upgrades, capacity planning, and lifecycle management Harden network security, enforce policies, and support compliance with corporate standards Collaborate with infrastructure, applications, and OT/plant teams on integrated solutions Document network designs, configurations, and diagrams; create runbooks and standards Participate in on-call rotation and provide Tier 3 escalation support Required Skills Network design and architecture (LAN/WAN/WLAN) Cisco routing and switching (IOS/NX-OS) Firewall administration (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower) VPN and remote access technologies Network security and segmentation Load balancers and traffic management Network monitoring and performance tools (e.g., Solar Winds, PRTG, Nagios) Qo S and voice/data convergence High availability and redundancy (HSRP/VRRP, clustering) IPv4/IPv6, BGP/OSPF/EIGRP routing protocols
10/02/2026
Full time
Hunter Douglas seeks an IT Senior Network Engineer to design, secure, and optimize enterprise networks that power our custom manufacturing and smart-home solutions. In this role, you will architect and manage LAN/WAN, wireless, VPN, and firewall infrastructure across plants and offices, ensuring high availability for production and corporate systems. You'll troubleshoot complex issues, drive upgrades, bolster network security, and collaborate closely with cross-functional teams. Ideal candidates bring strong Cisco/networking expertise, experience in high-uptime environments, and a passion for reliable, scalable infrastructure. Responsibilities Design, implement, and maintain secure, high-availability LAN/WAN and wireless networks across manufacturing and corporate sites Administer and optimize firewalls, VPNs, load balancers, and network monitoring tools Troubleshoot complex network issues, ensuring uptime for production, smart-factory, and office environments Plan and execute network upgrades, capacity planning, and lifecycle management Harden network security, enforce policies, and support compliance with corporate standards Collaborate with infrastructure, applications, and OT/plant teams on integrated solutions Document network designs, configurations, and diagrams; create runbooks and standards Participate in on-call rotation and provide Tier 3 escalation support Required Skills Network design and architecture (LAN/WAN/WLAN) Cisco routing and switching (IOS/NX-OS) Firewall administration (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower) VPN and remote access technologies Network security and segmentation Load balancers and traffic management Network monitoring and performance tools (e.g., Solar Winds, PRTG, Nagios) Qo S and voice/data convergence High availability and redundancy (HSRP/VRRP, clustering) IPv4/IPv6, BGP/OSPF/EIGRP routing protocols
IT Senior Network Engineer
Hunter Douglas Arvada, Colorado
Hunter Douglas seeks an IT Senior Network Engineer to design, secure, and optimize enterprise networks that power our custom manufacturing and smart-home solutions. In this role, you will architect and manage LAN/WAN, wireless, VPN, and firewall infrastructure across plants and offices, ensuring high availability for production and corporate systems. You'll troubleshoot complex issues, drive upgrades, bolster network security, and collaborate closely with cross-functional teams. Ideal candidates bring strong Cisco/networking expertise, experience in high-uptime environments, and a passion for reliable, scalable infrastructure. Responsibilities Design, implement, and maintain secure, high-availability LAN/WAN and wireless networks across manufacturing and corporate sites Administer and optimize firewalls, VPNs, load balancers, and network monitoring tools Troubleshoot complex network issues, ensuring uptime for production, smart-factory, and office environments Plan and execute network upgrades, capacity planning, and lifecycle management Harden network security, enforce policies, and support compliance with corporate standards Collaborate with infrastructure, applications, and OT/plant teams on integrated solutions Document network designs, configurations, and diagrams; create runbooks and standards Participate in on-call rotation and provide Tier 3 escalation support Required Skills Network design and architecture (LAN/WAN/WLAN) Cisco routing and switching (IOS/NX-OS) Firewall administration (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower) VPN and remote access technologies Network security and segmentation Load balancers and traffic management Network monitoring and performance tools (e.g., Solar Winds, PRTG, Nagios) Qo S and voice/data convergence High availability and redundancy (HSRP/VRRP, clustering) IPv4/IPv6, BGP/OSPF/EIGRP routing protocols
10/02/2026
Full time
Hunter Douglas seeks an IT Senior Network Engineer to design, secure, and optimize enterprise networks that power our custom manufacturing and smart-home solutions. In this role, you will architect and manage LAN/WAN, wireless, VPN, and firewall infrastructure across plants and offices, ensuring high availability for production and corporate systems. You'll troubleshoot complex issues, drive upgrades, bolster network security, and collaborate closely with cross-functional teams. Ideal candidates bring strong Cisco/networking expertise, experience in high-uptime environments, and a passion for reliable, scalable infrastructure. Responsibilities Design, implement, and maintain secure, high-availability LAN/WAN and wireless networks across manufacturing and corporate sites Administer and optimize firewalls, VPNs, load balancers, and network monitoring tools Troubleshoot complex network issues, ensuring uptime for production, smart-factory, and office environments Plan and execute network upgrades, capacity planning, and lifecycle management Harden network security, enforce policies, and support compliance with corporate standards Collaborate with infrastructure, applications, and OT/plant teams on integrated solutions Document network designs, configurations, and diagrams; create runbooks and standards Participate in on-call rotation and provide Tier 3 escalation support Required Skills Network design and architecture (LAN/WAN/WLAN) Cisco routing and switching (IOS/NX-OS) Firewall administration (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower) VPN and remote access technologies Network security and segmentation Load balancers and traffic management Network monitoring and performance tools (e.g., Solar Winds, PRTG, Nagios) Qo S and voice/data convergence High availability and redundancy (HSRP/VRRP, clustering) IPv4/IPv6, BGP/OSPF/EIGRP routing protocols
Senior Computer Network Architect
GovCIO LLC Fort Bragg, North Carolina
GovCIO LLC seeks a Senior Computer Network Architect to design and modernize secure, high-availability network infrastructures for federal agencies. You'll lead architecture for LAN/WAN, cloud, and hybrid environments; implement zero-trust and advanced security controls; and optimize performance for mission-critical systems. Partner with cybersecurity, cloud, and software teams to deliver scalable, compliant solutions. Mentor engineers, produce architecture artifacts, and support modernization roadmaps in a collaborative, mission-driven, and fast-paced federal IT environment. Responsibilities Design and document secure, scalable network architectures for federal agency environments Lead implementation and optimization of LAN/WAN, cloud, and hybrid network solutions Implement and maintain zero-trust, segmentation, and advanced security controls Collaborate with cybersecurity, cloud, and application teams on integrated solutions Monitor and tune network performance, availability, and resiliency for mission systems Ensure compliance with federal security and networking standards and policies Lead troubleshooting and root-cause analysis for complex network issues Mentor and guide junior network engineers and administrators Produce architecture diagrams, standards, and technical documentation Support roadmap planning and modernization initiatives for government clients Required Skills Network architecture design Routing and switching (BGP, OSPF, EIGRP) Firewall and VPN configuration Zero Trust and network security Cloud networking (AWS/Azure/GCP) SDN and automation (e.g., Ansible, Python) Load balancing and high availability Network performance monitoring and tuning LAN/WAN/Wi-Fi design Documentation and network diagramming
10/02/2026
Full time
GovCIO LLC seeks a Senior Computer Network Architect to design and modernize secure, high-availability network infrastructures for federal agencies. You'll lead architecture for LAN/WAN, cloud, and hybrid environments; implement zero-trust and advanced security controls; and optimize performance for mission-critical systems. Partner with cybersecurity, cloud, and software teams to deliver scalable, compliant solutions. Mentor engineers, produce architecture artifacts, and support modernization roadmaps in a collaborative, mission-driven, and fast-paced federal IT environment. Responsibilities Design and document secure, scalable network architectures for federal agency environments Lead implementation and optimization of LAN/WAN, cloud, and hybrid network solutions Implement and maintain zero-trust, segmentation, and advanced security controls Collaborate with cybersecurity, cloud, and application teams on integrated solutions Monitor and tune network performance, availability, and resiliency for mission systems Ensure compliance with federal security and networking standards and policies Lead troubleshooting and root-cause analysis for complex network issues Mentor and guide junior network engineers and administrators Produce architecture diagrams, standards, and technical documentation Support roadmap planning and modernization initiatives for government clients Required Skills Network architecture design Routing and switching (BGP, OSPF, EIGRP) Firewall and VPN configuration Zero Trust and network security Cloud networking (AWS/Azure/GCP) SDN and automation (e.g., Ansible, Python) Load balancing and high availability Network performance monitoring and tuning LAN/WAN/Wi-Fi design Documentation and network diagramming
Senior Microsoft Endpoint Configuration Manager
GovCIO LLC Key West, Florida
GovCIO LLC seeks a Senior Microsoft Endpoint Configuration Manager to lead endpoint management for federal customers. You will design, deploy, and optimize MECM/Intune environments, automate software distribution and patching, and ensure secure, compliant workstations across large enterprises. Partner with cybersecurity, cloud, and network teams to modernize government IT, troubleshoot complex issues, and document standards. Mentor junior engineers, support migration initiatives, and contribute to innovative, mission-critical digital services in a collaborative, fast-paced culture. Responsibilities Design, implement, and manage Microsoft Endpoint Configuration Manager and Intune solutions for federal customers. Develop and maintain software deployment, patch management, and OS imaging processes. Ensure endpoint security and compliance with federal and agency standards. Troubleshoot complex endpoint, deployment, and configuration issues across large environments. Automate routine tasks using Power Shell and related tooling. Collaborate with cybersecurity, network, and cloud teams on modernization projects. Create and maintain technical documentation, standards, and runbooks. Mentor junior engineers and provide technical guidance to project teams. Support migration initiatives and technology refresh efforts for endpoint platforms. Monitor, report, and optimize endpoint performance, availability, and compliance posture. Required Skills Microsoft Endpoint Configuration Manager (MECM) Microsoft Intune/Endpoint Manager Windows desktop administration Group Policy management Power Shell scripting Software deployment and patch management Configuration baselines and compliance Endpoint security hardening Active Directory administration Technical documentation
10/02/2026
Full time
GovCIO LLC seeks a Senior Microsoft Endpoint Configuration Manager to lead endpoint management for federal customers. You will design, deploy, and optimize MECM/Intune environments, automate software distribution and patching, and ensure secure, compliant workstations across large enterprises. Partner with cybersecurity, cloud, and network teams to modernize government IT, troubleshoot complex issues, and document standards. Mentor junior engineers, support migration initiatives, and contribute to innovative, mission-critical digital services in a collaborative, fast-paced culture. Responsibilities Design, implement, and manage Microsoft Endpoint Configuration Manager and Intune solutions for federal customers. Develop and maintain software deployment, patch management, and OS imaging processes. Ensure endpoint security and compliance with federal and agency standards. Troubleshoot complex endpoint, deployment, and configuration issues across large environments. Automate routine tasks using Power Shell and related tooling. Collaborate with cybersecurity, network, and cloud teams on modernization projects. Create and maintain technical documentation, standards, and runbooks. Mentor junior engineers and provide technical guidance to project teams. Support migration initiatives and technology refresh efforts for endpoint platforms. Monitor, report, and optimize endpoint performance, availability, and compliance posture. Required Skills Microsoft Endpoint Configuration Manager (MECM) Microsoft Intune/Endpoint Manager Windows desktop administration Group Policy management Power Shell scripting Software deployment and patch management Configuration baselines and compliance Endpoint security hardening Active Directory administration Technical documentation
Senior Network Engineer
Michigan Farm Bureau Lansing, Michigan
Michigan Farm Bureau seeks a Senior Network Engineer to design, implement, and support secure, highly available networks that power our agriculture-focused operations across Michigan. In this role you'll architect and maintain enterprise LAN/WAN, VPN, Wi-Fi, and firewall solutions, ensuring reliable connectivity for offices, remote staff, and member services. You'll monitor performance, troubleshoot complex issues, and lead upgrades and security hardening. Collaborating with IT, security, and business teams, you'll contribute to disaster recovery planning and mentor junior staff, all in a mission-driven, member-focused culture with strong benefits and professional growth. Responsibilities Design, implement, and maintain enterprise LAN/WAN, Wi-Fi, and VPN infrastructure. Administer and secure routers, switches, and firewalls to ensure high availability and performance. Monitor network health, analyze logs and alerts, and resolve complex connectivity issues. Plan and lead upgrades, migrations, and capacity improvements across the network environment. Implement and maintain network security controls, segmentation, and best practices. Support disaster recovery, redundancy, and business continuity network strategies. Collaborate with security, infrastructure, and application teams on projects and incident response. Document network designs, configurations, and standards, maintaining accurate diagrams and inventories. Mentor and provide technical escalation support to junior network and support staff. Partner with business stakeholders to align network solutions with member and organizational needs. Required Skills Network design and architecture Cisco routing and switching Firewall configuration and management VPN and remote access solutions Network security hardening WAN/LAN/Wi-Fi administration Monitoring and troubleshooting (e.g., Solar Winds) BGP/OSPF and VLANs High availability and redundancy design Documentation and network diagramming
10/02/2026
Full time
Michigan Farm Bureau seeks a Senior Network Engineer to design, implement, and support secure, highly available networks that power our agriculture-focused operations across Michigan. In this role you'll architect and maintain enterprise LAN/WAN, VPN, Wi-Fi, and firewall solutions, ensuring reliable connectivity for offices, remote staff, and member services. You'll monitor performance, troubleshoot complex issues, and lead upgrades and security hardening. Collaborating with IT, security, and business teams, you'll contribute to disaster recovery planning and mentor junior staff, all in a mission-driven, member-focused culture with strong benefits and professional growth. Responsibilities Design, implement, and maintain enterprise LAN/WAN, Wi-Fi, and VPN infrastructure. Administer and secure routers, switches, and firewalls to ensure high availability and performance. Monitor network health, analyze logs and alerts, and resolve complex connectivity issues. Plan and lead upgrades, migrations, and capacity improvements across the network environment. Implement and maintain network security controls, segmentation, and best practices. Support disaster recovery, redundancy, and business continuity network strategies. Collaborate with security, infrastructure, and application teams on projects and incident response. Document network designs, configurations, and standards, maintaining accurate diagrams and inventories. Mentor and provide technical escalation support to junior network and support staff. Partner with business stakeholders to align network solutions with member and organizational needs. Required Skills Network design and architecture Cisco routing and switching Firewall configuration and management VPN and remote access solutions Network security hardening WAN/LAN/Wi-Fi administration Monitoring and troubleshooting (e.g., Solar Winds) BGP/OSPF and VLANs High availability and redundancy design Documentation and network diagramming
Senior Telecommunications Service Delivery Manager
Covista Des Plaines, Illinois
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Senior Telecommunications Service Delivery Manager
Covista West Chicago, Illinois
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Senior Telecommunications Service Delivery Manager
Covista Buffalo Grove, Illinois
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Application Support and IT Operations Associate
Sierra Burlington, Vermont
Sierra at XYZ Tech Inc. seeks an Associate for weekday mornings to afternoons to support software and data operations. Based in Chicago, IL, you will assist with monitoring applications, handling basic technical issues, preparing reports, and updating documentation. You'll collaborate with engineers and analysts to ensure smooth system performance and timely task execution. This role offers exposure to cutting-edge software, data tools, and cloud platforms, with strong mentorship, clear growth paths, and ongoing learning in a collaborative, inclusive tech environment. Responsibilities Monitor software applications and data workflows during weekday morning and afternoon shifts Respond to basic technical issues and escalate complex problems to senior team members Assist with system checks, performance tracking, and status reporting Compile and update operational and technical documentation Collaborate with engineers and analysts to support deployments and routine maintenance Support quality checks on data and application outputs Help prioritize and track incoming requests and tickets Participate in process improvement and automation initiatives Maintain clear communication with internal stakeholders regarding system status Engage in ongoing training to build technical and domain expertise Required Skills Application monitoring Basic SQLData analysis using Excel or similar tools Ticketing systems (e.g., Jira, Service Now) Technical documentation Basic scripting (e.g., Python, Bash, or Power Shell) Version control (e.g., Git) Understanding of SDLC concepts Familiarity with cloud platforms (AWS, Azure, or GCP) Basic networking and system troubleshooting
10/02/2026
Full time
Sierra at XYZ Tech Inc. seeks an Associate for weekday mornings to afternoons to support software and data operations. Based in Chicago, IL, you will assist with monitoring applications, handling basic technical issues, preparing reports, and updating documentation. You'll collaborate with engineers and analysts to ensure smooth system performance and timely task execution. This role offers exposure to cutting-edge software, data tools, and cloud platforms, with strong mentorship, clear growth paths, and ongoing learning in a collaborative, inclusive tech environment. Responsibilities Monitor software applications and data workflows during weekday morning and afternoon shifts Respond to basic technical issues and escalate complex problems to senior team members Assist with system checks, performance tracking, and status reporting Compile and update operational and technical documentation Collaborate with engineers and analysts to support deployments and routine maintenance Support quality checks on data and application outputs Help prioritize and track incoming requests and tickets Participate in process improvement and automation initiatives Maintain clear communication with internal stakeholders regarding system status Engage in ongoing training to build technical and domain expertise Required Skills Application monitoring Basic SQLData analysis using Excel or similar tools Ticketing systems (e.g., Jira, Service Now) Technical documentation Basic scripting (e.g., Python, Bash, or Power Shell) Version control (e.g., Git) Understanding of SDLC concepts Familiarity with cloud platforms (AWS, Azure, or GCP) Basic networking and system troubleshooting
Senior Telecommunications Service Delivery Manager
Covista Elgin, Illinois
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Senior Telecommunications Service Delivery Manager
Covista Chicago, Illinois
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Senior Telecommunications Service Delivery Manager
Covista Kenilworth, Illinois
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring

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