Innovairre is hiring IT professionals for weekend shifts to support data-driven fundraising solutions for nonprofit clients. In this role, you'll monitor and maintain production systems, support campaign deployments, troubleshoot application and data issues, and ensure uptime for digital and database environments. You'll collaborate with analysts, developers, and client teams to implement technical changes, validate data flows, and document incidents. This position is ideal for detail-oriented, mission-driven technologists who enjoy problem-solving, working with marketing and data tools, and supporting critical weekend operations in a fast-paced environment. Responsibilities Monitor and maintain weekend production systems and applications Support deployment of fundraising and marketing campaigns Troubleshoot and resolve application, data, and integration issues Ensure system uptime, performance, and data integrity Collaborate with analysts, developers, and client teams on changes Document incidents, resolutions, and operational procedures Validate data imports, exports, and automated workflows Escalate complex technical issues to senior IT staff Participate in continuous improvement of tools and processes Adhere to security, compliance, and quality standards Required Skills Application support System monitoring SQL and databases Incident management Change management Marketing automation platforms CRM systems Data integration tools Technical documentation ITIL-based support processes
09/25/2026
Full time
Innovairre is hiring IT professionals for weekend shifts to support data-driven fundraising solutions for nonprofit clients. In this role, you'll monitor and maintain production systems, support campaign deployments, troubleshoot application and data issues, and ensure uptime for digital and database environments. You'll collaborate with analysts, developers, and client teams to implement technical changes, validate data flows, and document incidents. This position is ideal for detail-oriented, mission-driven technologists who enjoy problem-solving, working with marketing and data tools, and supporting critical weekend operations in a fast-paced environment. Responsibilities Monitor and maintain weekend production systems and applications Support deployment of fundraising and marketing campaigns Troubleshoot and resolve application, data, and integration issues Ensure system uptime, performance, and data integrity Collaborate with analysts, developers, and client teams on changes Document incidents, resolutions, and operational procedures Validate data imports, exports, and automated workflows Escalate complex technical issues to senior IT staff Participate in continuous improvement of tools and processes Adhere to security, compliance, and quality standards Required Skills Application support System monitoring SQL and databases Incident management Change management Marketing automation platforms CRM systems Data integration tools Technical documentation ITIL-based support processes
Innovairre is hiring IT professionals for weekend shifts to support data-driven fundraising solutions for nonprofit clients. In this role, you'll monitor and maintain production systems, support campaign deployments, troubleshoot application and data issues, and ensure uptime for digital and database environments. You'll collaborate with analysts, developers, and client teams to implement technical changes, validate data flows, and document incidents. This position is ideal for detail-oriented, mission-driven technologists who enjoy problem-solving, working with marketing and data tools, and supporting critical weekend operations in a fast-paced environment. Responsibilities Monitor and maintain weekend production systems and applications Support deployment of fundraising and marketing campaigns Troubleshoot and resolve application, data, and integration issues Ensure system uptime, performance, and data integrity Collaborate with analysts, developers, and client teams on changes Document incidents, resolutions, and operational procedures Validate data imports, exports, and automated workflows Escalate complex technical issues to senior IT staff Participate in continuous improvement of tools and processes Adhere to security, compliance, and quality standards Required Skills Application support System monitoring SQL and databases Incident management Change management Marketing automation platforms CRM systems Data integration tools Technical documentation ITIL-based support processes
09/25/2026
Full time
Innovairre is hiring IT professionals for weekend shifts to support data-driven fundraising solutions for nonprofit clients. In this role, you'll monitor and maintain production systems, support campaign deployments, troubleshoot application and data issues, and ensure uptime for digital and database environments. You'll collaborate with analysts, developers, and client teams to implement technical changes, validate data flows, and document incidents. This position is ideal for detail-oriented, mission-driven technologists who enjoy problem-solving, working with marketing and data tools, and supporting critical weekend operations in a fast-paced environment. Responsibilities Monitor and maintain weekend production systems and applications Support deployment of fundraising and marketing campaigns Troubleshoot and resolve application, data, and integration issues Ensure system uptime, performance, and data integrity Collaborate with analysts, developers, and client teams on changes Document incidents, resolutions, and operational procedures Validate data imports, exports, and automated workflows Escalate complex technical issues to senior IT staff Participate in continuous improvement of tools and processes Adhere to security, compliance, and quality standards Required Skills Application support System monitoring SQL and databases Incident management Change management Marketing automation platforms CRM systems Data integration tools Technical documentation ITIL-based support processes
Innovairre is hiring IT professionals for weekend shifts to support data-driven fundraising solutions for nonprofit clients. In this role, you'll monitor and maintain production systems, support campaign deployments, troubleshoot application and data issues, and ensure uptime for digital and database environments. You'll collaborate with analysts, developers, and client teams to implement technical changes, validate data flows, and document incidents. This position is ideal for detail-oriented, mission-driven technologists who enjoy problem-solving, working with marketing and data tools, and supporting critical weekend operations in a fast-paced environment. Responsibilities Monitor and maintain weekend production systems and applications Support deployment of fundraising and marketing campaigns Troubleshoot and resolve application, data, and integration issues Ensure system uptime, performance, and data integrity Collaborate with analysts, developers, and client teams on changes Document incidents, resolutions, and operational procedures Validate data imports, exports, and automated workflows Escalate complex technical issues to senior IT staff Participate in continuous improvement of tools and processes Adhere to security, compliance, and quality standards Required Skills Application support System monitoring SQL and databases Incident management Change management Marketing automation platforms CRM systems Data integration tools Technical documentation ITIL-based support processes
09/25/2026
Full time
Innovairre is hiring IT professionals for weekend shifts to support data-driven fundraising solutions for nonprofit clients. In this role, you'll monitor and maintain production systems, support campaign deployments, troubleshoot application and data issues, and ensure uptime for digital and database environments. You'll collaborate with analysts, developers, and client teams to implement technical changes, validate data flows, and document incidents. This position is ideal for detail-oriented, mission-driven technologists who enjoy problem-solving, working with marketing and data tools, and supporting critical weekend operations in a fast-paced environment. Responsibilities Monitor and maintain weekend production systems and applications Support deployment of fundraising and marketing campaigns Troubleshoot and resolve application, data, and integration issues Ensure system uptime, performance, and data integrity Collaborate with analysts, developers, and client teams on changes Document incidents, resolutions, and operational procedures Validate data imports, exports, and automated workflows Escalate complex technical issues to senior IT staff Participate in continuous improvement of tools and processes Adhere to security, compliance, and quality standards Required Skills Application support System monitoring SQL and databases Incident management Change management Marketing automation platforms CRM systems Data integration tools Technical documentation ITIL-based support processes
Job DescriptionJob DescriptionShort Description: Provides development of project software quality assurance plan and the implementation of procedures that conforms to the requirements of the contract. Complete Description: The Software Quality Assurance/Functional Tester has strong of knowledge in quality assurance, release management, automation test tools (e.g. HP QTP, UFT, TestComplete, or other tools), provides advanced system testing support. Responsibilities: The Quality Assurance Analyst will under general supervision and following the established procedures for quality assurance, design and implement test plans, including creating automated test scripts using test tools, processes and procedures. This role is responsible for the coordination, creation, execution, maintenance of test cases, and automated functional test scripts to ensure quality control standards are achieved. This position also works in collaboration with all QA testers to meet the testing objectives of the organization and make continuous improvements to maximize testing coverage. •The functional tester will be able to write a test plan based upon requirements, develop functional automated test scripts, perform testing, will have deep knowledge in software testing methodology and the system development life cycle. •Develop and maintain any functional and regression tests to ensure code is functioning as designed. Apply test methodology and product knowledge in the design of tests and testing strategies. •Support testing of multiple major releases in coordination with development team/vendors while monitoring testing activities and key internal deliverable. •Participation in design specification review and technical documentation review is essential to performing these duties. •Create testing summary reports, clearly communicating to management all testing results. •Work closely with the development team to ensure that defects are dealt with in a timely and professional manner. •Help prioritize defects to be fixed using an understanding of the business requirements and the needs of the customer. •Provide testing support for all Software Applications that are tested by SQA team. •Significant experience testing across browser web applications Detailed Responsibilities Include: •Design test cases and execute all types of testing (e.g. functional, integration, end-to-end) on all variety of platforms (e.g. mobile, web, portal frameworks) •Perform all technical testing efforts including functional automated test scripts development, and test plans. •Provide production support of software products by investigating and recreating reported defects •Experience with scripting SQL queries and good understanding of the Oracle 11g or 12c Database •Work with multiple database interfaces and be familiar with standard web architectures •Assist project teams in determining appropriate quality goals and acceptance criteria. Develop and maintain repeatable and scalable automation test suites; generate manual test scenarios and test cases in a format that can be automated. •Work closely with development team to understand how product changes affect maintenance of test cases and the QA testing environments. Participate in review sessions of business requirements. •Contribute to the entire software development life cycle (SDLC - Agile and Waterfall preferred) from initial business requirements to deployment & production support •Experience with HP Quality Center/ALM •Conduct test case reviews and ensure requirements traceability, proper coverage •Bachelor of Science degree Required Behavior Characteristics: •Strong written and verbal communications skills •Strong analytical and problem solving skills •Excellent time management skills •Strong knowledge of system testing best practices and methodologies •Experience working in a team-oriented, collaborative environment •Organized and detail-oriented; able to effectively perform multiple/concurrent tasks within deadlines in a dynamic environment Responsibilities: 1. Provides development of project software quality assurance plan and the implementation of procedures that conforms to the requirements of the contract. 2. Provides an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process. 3. May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements. 4. Conducts audits and reviews/analyzes data and documentation. 5. Develops and implements procedures and test plans for assuring quality in a system development environment which supports large databases and applications. Minimum Education/Certification Requirements: Bachelor's degree in Information Technology or related field or equivalent experience Candidate Skills Matrix: Following sections are to be filled by the candidate: Skills Required/Desired No. of Years How many years of experience candidate has? Bachelor's degree in IT or related field or equivalent experience Required 15 Provide defect status and quality metrics to the project manager to ensure bugs are resolved in a timely manner. Required 11 Developing software quality assurance plans Required 11 Developing test plans and procedures Required 11 Design, develop and execute automated test cases from requirements. Tools for eg. HP QTP/UFT or Test Complete or Selenium etc. Required 8 Design, develop and execute test plans and test cases for assigned project using HP Quality Center/ALM for writing test cases, defect management. Required 8 Lead all technical testing efforts including functional & automated testing. Required 8 Design and support user interface testing application and regression testing software. Required 8 Advanced level knowledge of writing SQL queries. Required 5 Deep knowledge of healthcare operations business processes. Required 5 Have good understanding on Oracle 11G or 12c Database Required 3 Background check: Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State
09/25/2026
Full time
Job DescriptionJob DescriptionShort Description: Provides development of project software quality assurance plan and the implementation of procedures that conforms to the requirements of the contract. Complete Description: The Software Quality Assurance/Functional Tester has strong of knowledge in quality assurance, release management, automation test tools (e.g. HP QTP, UFT, TestComplete, or other tools), provides advanced system testing support. Responsibilities: The Quality Assurance Analyst will under general supervision and following the established procedures for quality assurance, design and implement test plans, including creating automated test scripts using test tools, processes and procedures. This role is responsible for the coordination, creation, execution, maintenance of test cases, and automated functional test scripts to ensure quality control standards are achieved. This position also works in collaboration with all QA testers to meet the testing objectives of the organization and make continuous improvements to maximize testing coverage. •The functional tester will be able to write a test plan based upon requirements, develop functional automated test scripts, perform testing, will have deep knowledge in software testing methodology and the system development life cycle. •Develop and maintain any functional and regression tests to ensure code is functioning as designed. Apply test methodology and product knowledge in the design of tests and testing strategies. •Support testing of multiple major releases in coordination with development team/vendors while monitoring testing activities and key internal deliverable. •Participation in design specification review and technical documentation review is essential to performing these duties. •Create testing summary reports, clearly communicating to management all testing results. •Work closely with the development team to ensure that defects are dealt with in a timely and professional manner. •Help prioritize defects to be fixed using an understanding of the business requirements and the needs of the customer. •Provide testing support for all Software Applications that are tested by SQA team. •Significant experience testing across browser web applications Detailed Responsibilities Include: •Design test cases and execute all types of testing (e.g. functional, integration, end-to-end) on all variety of platforms (e.g. mobile, web, portal frameworks) •Perform all technical testing efforts including functional automated test scripts development, and test plans. •Provide production support of software products by investigating and recreating reported defects •Experience with scripting SQL queries and good understanding of the Oracle 11g or 12c Database •Work with multiple database interfaces and be familiar with standard web architectures •Assist project teams in determining appropriate quality goals and acceptance criteria. Develop and maintain repeatable and scalable automation test suites; generate manual test scenarios and test cases in a format that can be automated. •Work closely with development team to understand how product changes affect maintenance of test cases and the QA testing environments. Participate in review sessions of business requirements. •Contribute to the entire software development life cycle (SDLC - Agile and Waterfall preferred) from initial business requirements to deployment & production support •Experience with HP Quality Center/ALM •Conduct test case reviews and ensure requirements traceability, proper coverage •Bachelor of Science degree Required Behavior Characteristics: •Strong written and verbal communications skills •Strong analytical and problem solving skills •Excellent time management skills •Strong knowledge of system testing best practices and methodologies •Experience working in a team-oriented, collaborative environment •Organized and detail-oriented; able to effectively perform multiple/concurrent tasks within deadlines in a dynamic environment Responsibilities: 1. Provides development of project software quality assurance plan and the implementation of procedures that conforms to the requirements of the contract. 2. Provides an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process. 3. May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements. 4. Conducts audits and reviews/analyzes data and documentation. 5. Develops and implements procedures and test plans for assuring quality in a system development environment which supports large databases and applications. Minimum Education/Certification Requirements: Bachelor's degree in Information Technology or related field or equivalent experience Candidate Skills Matrix: Following sections are to be filled by the candidate: Skills Required/Desired No. of Years How many years of experience candidate has? Bachelor's degree in IT or related field or equivalent experience Required 15 Provide defect status and quality metrics to the project manager to ensure bugs are resolved in a timely manner. Required 11 Developing software quality assurance plans Required 11 Developing test plans and procedures Required 11 Design, develop and execute automated test cases from requirements. Tools for eg. HP QTP/UFT or Test Complete or Selenium etc. Required 8 Design, develop and execute test plans and test cases for assigned project using HP Quality Center/ALM for writing test cases, defect management. Required 8 Lead all technical testing efforts including functional & automated testing. Required 8 Design and support user interface testing application and regression testing software. Required 8 Advanced level knowledge of writing SQL queries. Required 5 Deep knowledge of healthcare operations business processes. Required 5 Have good understanding on Oracle 11G or 12c Database Required 3 Background check: Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State
Job DescriptionJob DescriptionShort Description: Provides development of project software quality assurance plan and the implementation of procedures that conforms to the requirements of the contract. Complete Description: The Software Quality Assurance/Functional Tester has strong of knowledge in quality assurance, release management, automation test tools (e.g. HP QTP, UFT, TestComplete, or other tools), provides advanced system testing support. Responsibilities: The Quality Assurance Analyst will under general supervision and following the established procedures for quality assurance, design and implement test plans, including creating automated test scripts using test tools, processes and procedures. This role is responsible for the coordination, creation, execution, maintenance of test cases, and automated functional test scripts to ensure quality control standards are achieved. This position also works in collaboration with all QA testers to meet the testing objectives of the organization and make continuous improvements to maximize testing coverage. •The functional tester will be able to write a test plan based upon requirements, develop functional automated test scripts, perform testing, will have deep knowledge in software testing methodology and the system development life cycle. •Develop and maintain any functional and regression tests to ensure code is functioning as designed. Apply test methodology and product knowledge in the design of tests and testing strategies. •Support testing of multiple major releases in coordination with development team/vendors while monitoring testing activities and key internal deliverable. •Participation in design specification review and technical documentation review is essential to performing these duties. •Create testing summary reports, clearly communicating to management all testing results. •Work closely with the development team to ensure that defects are dealt with in a timely and professional manner. •Help prioritize defects to be fixed using an understanding of the business requirements and the needs of the customer. •Provide testing support for all Software Applications that are tested by SQA team. •Significant experience testing across browser web applications Detailed Responsibilities Include: •Design test cases and execute all types of testing (e.g. functional, integration, end-to-end) on all variety of platforms (e.g. mobile, web, portal frameworks) •Perform all technical testing efforts including functional automated test scripts development, and test plans. •Provide production support of software products by investigating and recreating reported defects •Experience with scripting SQL queries and good understanding of the Oracle 11g or 12c Database •Work with multiple database interfaces and be familiar with standard web architectures •Assist project teams in determining appropriate quality goals and acceptance criteria. Develop and maintain repeatable and scalable automation test suites; generate manual test scenarios and test cases in a format that can be automated. •Work closely with development team to understand how product changes affect maintenance of test cases and the QA testing environments. Participate in review sessions of business requirements. •Contribute to the entire software development life cycle (SDLC - Agile and Waterfall preferred) from initial business requirements to deployment & production support •Experience with HP Quality Center/ALM •Conduct test case reviews and ensure requirements traceability, proper coverage •Bachelor of Science degree Required Behavior Characteristics: •Strong written and verbal communications skills •Strong analytical and problem solving skills •Excellent time management skills •Strong knowledge of system testing best practices and methodologies •Experience working in a team-oriented, collaborative environment •Organized and detail-oriented; able to effectively perform multiple/concurrent tasks within deadlines in a dynamic environment Responsibilities: 1. Provides development of project software quality assurance plan and the implementation of procedures that conforms to the requirements of the contract. 2. Provides an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process. 3. May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements. 4. Conducts audits and reviews/analyzes data and documentation. 5. Develops and implements procedures and test plans for assuring quality in a system development environment which supports large databases and applications. Minimum Education/Certification Requirements: Bachelor's degree in Information Technology or related field or equivalent experience Candidate Skills Matrix: Following sections are to be filled by the candidate: Skills Required/Desired No. of Years How many years of experience candidate has? Bachelor's degree in IT or related field or equivalent experience Required 15 Provide defect status and quality metrics to the project manager to ensure bugs are resolved in a timely manner. Required 11 Developing software quality assurance plans Required 11 Developing test plans and procedures Required 11 Design, develop and execute automated test cases from requirements. Tools for eg. HP QTP/UFT or Test Complete or Selenium etc. Required 8 Design, develop and execute test plans and test cases for assigned project using HP Quality Center/ALM for writing test cases, defect management. Required 8 Lead all technical testing efforts including functional & automated testing. Required 8 Design and support user interface testing application and regression testing software. Required 8 Advanced level knowledge of writing SQL queries. Required 5 Deep knowledge of healthcare operations business processes. Required 5 Have good understanding on Oracle 11G or 12c Database Required 3 Background check: Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State
09/25/2026
Full time
Job DescriptionJob DescriptionShort Description: Provides development of project software quality assurance plan and the implementation of procedures that conforms to the requirements of the contract. Complete Description: The Software Quality Assurance/Functional Tester has strong of knowledge in quality assurance, release management, automation test tools (e.g. HP QTP, UFT, TestComplete, or other tools), provides advanced system testing support. Responsibilities: The Quality Assurance Analyst will under general supervision and following the established procedures for quality assurance, design and implement test plans, including creating automated test scripts using test tools, processes and procedures. This role is responsible for the coordination, creation, execution, maintenance of test cases, and automated functional test scripts to ensure quality control standards are achieved. This position also works in collaboration with all QA testers to meet the testing objectives of the organization and make continuous improvements to maximize testing coverage. •The functional tester will be able to write a test plan based upon requirements, develop functional automated test scripts, perform testing, will have deep knowledge in software testing methodology and the system development life cycle. •Develop and maintain any functional and regression tests to ensure code is functioning as designed. Apply test methodology and product knowledge in the design of tests and testing strategies. •Support testing of multiple major releases in coordination with development team/vendors while monitoring testing activities and key internal deliverable. •Participation in design specification review and technical documentation review is essential to performing these duties. •Create testing summary reports, clearly communicating to management all testing results. •Work closely with the development team to ensure that defects are dealt with in a timely and professional manner. •Help prioritize defects to be fixed using an understanding of the business requirements and the needs of the customer. •Provide testing support for all Software Applications that are tested by SQA team. •Significant experience testing across browser web applications Detailed Responsibilities Include: •Design test cases and execute all types of testing (e.g. functional, integration, end-to-end) on all variety of platforms (e.g. mobile, web, portal frameworks) •Perform all technical testing efforts including functional automated test scripts development, and test plans. •Provide production support of software products by investigating and recreating reported defects •Experience with scripting SQL queries and good understanding of the Oracle 11g or 12c Database •Work with multiple database interfaces and be familiar with standard web architectures •Assist project teams in determining appropriate quality goals and acceptance criteria. Develop and maintain repeatable and scalable automation test suites; generate manual test scenarios and test cases in a format that can be automated. •Work closely with development team to understand how product changes affect maintenance of test cases and the QA testing environments. Participate in review sessions of business requirements. •Contribute to the entire software development life cycle (SDLC - Agile and Waterfall preferred) from initial business requirements to deployment & production support •Experience with HP Quality Center/ALM •Conduct test case reviews and ensure requirements traceability, proper coverage •Bachelor of Science degree Required Behavior Characteristics: •Strong written and verbal communications skills •Strong analytical and problem solving skills •Excellent time management skills •Strong knowledge of system testing best practices and methodologies •Experience working in a team-oriented, collaborative environment •Organized and detail-oriented; able to effectively perform multiple/concurrent tasks within deadlines in a dynamic environment Responsibilities: 1. Provides development of project software quality assurance plan and the implementation of procedures that conforms to the requirements of the contract. 2. Provides an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process. 3. May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements. 4. Conducts audits and reviews/analyzes data and documentation. 5. Develops and implements procedures and test plans for assuring quality in a system development environment which supports large databases and applications. Minimum Education/Certification Requirements: Bachelor's degree in Information Technology or related field or equivalent experience Candidate Skills Matrix: Following sections are to be filled by the candidate: Skills Required/Desired No. of Years How many years of experience candidate has? Bachelor's degree in IT or related field or equivalent experience Required 15 Provide defect status and quality metrics to the project manager to ensure bugs are resolved in a timely manner. Required 11 Developing software quality assurance plans Required 11 Developing test plans and procedures Required 11 Design, develop and execute automated test cases from requirements. Tools for eg. HP QTP/UFT or Test Complete or Selenium etc. Required 8 Design, develop and execute test plans and test cases for assigned project using HP Quality Center/ALM for writing test cases, defect management. Required 8 Lead all technical testing efforts including functional & automated testing. Required 8 Design and support user interface testing application and regression testing software. Required 8 Advanced level knowledge of writing SQL queries. Required 5 Deep knowledge of healthcare operations business processes. Required 5 Have good understanding on Oracle 11G or 12c Database Required 3 Background check: Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State
Job DescriptionJob Description Location: San Diego, CA This role will require full-time on-site presence at our client site in San Diego, CA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/25/2026
Full time
Job DescriptionJob Description Location: San Diego, CA This role will require full-time on-site presence at our client site in San Diego, CA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job DescriptionJob DescriptionRole: QA Specialist Client: DC Government Job Location : Washington, DC Job Description: Responsibilities: The Quality Assurance Analyst will under general supervision and following the established procedures for quality assurance, design and implement test plans, including creating automated test scripts using test tools, processes and procedures. This role is responsible for the coordination, creation, execution, maintenance of test cases, and automated functional test scripts to ensure quality control standards are achieved. This position also works in collaboration with all QA testers to meet the testing objectives of the organization and make continuous improvements to maximize testing coverage. •The functional tester will be able to write a test plan based upon requirements, develop functional automated test scripts, perform testing, will have deep knowledge in software testing methodology and the system development life cycle. •Develop and maintain any functional and regression tests to ensure code is functioning as designed. Apply test methodology and product knowledge in the design of tests and testing strategies. •Support testing of multiple major releases in coordination with development team/vendors while monitoring testing activities and key internal deliverable. •Participation in design specification review and technical documentation review is essential to performing these duties. •Create testing summary reports, clearly communicating to management all testing results. •Work closely with the development team to ensure that defects are dealt with in a timely and professional manner. •Help prioritize defects to be fixed using an understanding of the business requirements and the needs of the customer. •Provide testing support for all Software Applications that are tested by SQA team. •Significant experience testing across browser web applications Detailed Responsibilities Include: •Design test cases and execute all types of testing (e.g. functional, integration, end-to-end) on all variety of platforms (e.g. mobile, web, portal frameworks) •Perform all technical testing efforts including functional automated test scripts development, and test plans. •Provide production support of software products by investigating and recreating reported defects •Experience with scripting SQL queries and good understanding of the Oracle 11g or 12c Database •Work with multiple database interfaces and be familiar with standard web architectures •Assist project teams in determining appropriate quality goals and acceptance criteria. Develop and maintain repeatable and scalable automation test suites; generate manual test scenarios and test cases in a format that can be automated. •Work closely with development team to understand how product changes affect maintenance of test cases and the QA testing environments. Participate in review sessions of business requirements. •Contribute to the entire software development life cycle (SDLC - Agile and Waterfall preferred) from initial business requirements to deployment & production support •Experience with HP Quality Center/ALM •Conduct test case reviews and ensure requirements traceability, proper coverage •Bachelor of Science degree Required Behavior Characteristics: •Strong written and verbal communications skills •Strong analytical and problem solving skills •Excellent time management skills •Strong knowledge of system testing best practices and methodologies •Experience working in a team-oriented, collaborative environment •Organized and detail-oriented; able to effectively perform multiple/concurrent tasks within deadlines in a dynamic environment CONTRACT TEMPLATE: Responsibilities: 1. Provides development of project software quality assurance plan and the implementation of procedures that conforms to the requirements of the contract. 2. Provides an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process. 3. May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements. 4. Conducts audits and reviews/analyzes data and documentation. 5. Develops and implements procedures and test plans for assuring quality in a system development environment which supports large databases and applications. Minimum Education/Certification Requirements: Bachelor's degree in Information Technology or related field or equivalent experience.
09/25/2026
Full time
Job DescriptionJob DescriptionRole: QA Specialist Client: DC Government Job Location : Washington, DC Job Description: Responsibilities: The Quality Assurance Analyst will under general supervision and following the established procedures for quality assurance, design and implement test plans, including creating automated test scripts using test tools, processes and procedures. This role is responsible for the coordination, creation, execution, maintenance of test cases, and automated functional test scripts to ensure quality control standards are achieved. This position also works in collaboration with all QA testers to meet the testing objectives of the organization and make continuous improvements to maximize testing coverage. •The functional tester will be able to write a test plan based upon requirements, develop functional automated test scripts, perform testing, will have deep knowledge in software testing methodology and the system development life cycle. •Develop and maintain any functional and regression tests to ensure code is functioning as designed. Apply test methodology and product knowledge in the design of tests and testing strategies. •Support testing of multiple major releases in coordination with development team/vendors while monitoring testing activities and key internal deliverable. •Participation in design specification review and technical documentation review is essential to performing these duties. •Create testing summary reports, clearly communicating to management all testing results. •Work closely with the development team to ensure that defects are dealt with in a timely and professional manner. •Help prioritize defects to be fixed using an understanding of the business requirements and the needs of the customer. •Provide testing support for all Software Applications that are tested by SQA team. •Significant experience testing across browser web applications Detailed Responsibilities Include: •Design test cases and execute all types of testing (e.g. functional, integration, end-to-end) on all variety of platforms (e.g. mobile, web, portal frameworks) •Perform all technical testing efforts including functional automated test scripts development, and test plans. •Provide production support of software products by investigating and recreating reported defects •Experience with scripting SQL queries and good understanding of the Oracle 11g or 12c Database •Work with multiple database interfaces and be familiar with standard web architectures •Assist project teams in determining appropriate quality goals and acceptance criteria. Develop and maintain repeatable and scalable automation test suites; generate manual test scenarios and test cases in a format that can be automated. •Work closely with development team to understand how product changes affect maintenance of test cases and the QA testing environments. Participate in review sessions of business requirements. •Contribute to the entire software development life cycle (SDLC - Agile and Waterfall preferred) from initial business requirements to deployment & production support •Experience with HP Quality Center/ALM •Conduct test case reviews and ensure requirements traceability, proper coverage •Bachelor of Science degree Required Behavior Characteristics: •Strong written and verbal communications skills •Strong analytical and problem solving skills •Excellent time management skills •Strong knowledge of system testing best practices and methodologies •Experience working in a team-oriented, collaborative environment •Organized and detail-oriented; able to effectively perform multiple/concurrent tasks within deadlines in a dynamic environment CONTRACT TEMPLATE: Responsibilities: 1. Provides development of project software quality assurance plan and the implementation of procedures that conforms to the requirements of the contract. 2. Provides an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process. 3. May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements. 4. Conducts audits and reviews/analyzes data and documentation. 5. Develops and implements procedures and test plans for assuring quality in a system development environment which supports large databases and applications. Minimum Education/Certification Requirements: Bachelor's degree in Information Technology or related field or equivalent experience.
Job DescriptionJob Description Location: Cambridge, MA This role will require full-time on-site presence at our client site in Cambridge, MA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/25/2026
Full time
Job DescriptionJob Description Location: Cambridge, MA This role will require full-time on-site presence at our client site in Cambridge, MA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job DescriptionJob DescriptionRole: QA Specialist Client: DC Government Job Location : Washington, DC Job Description: Responsibilities: The Quality Assurance Analyst will under general supervision and following the established procedures for quality assurance, design and implement test plans, including creating automated test scripts using test tools, processes and procedures. This role is responsible for the coordination, creation, execution, maintenance of test cases, and automated functional test scripts to ensure quality control standards are achieved. This position also works in collaboration with all QA testers to meet the testing objectives of the organization and make continuous improvements to maximize testing coverage. •The functional tester will be able to write a test plan based upon requirements, develop functional automated test scripts, perform testing, will have deep knowledge in software testing methodology and the system development life cycle. •Develop and maintain any functional and regression tests to ensure code is functioning as designed. Apply test methodology and product knowledge in the design of tests and testing strategies. •Support testing of multiple major releases in coordination with development team/vendors while monitoring testing activities and key internal deliverable. •Participation in design specification review and technical documentation review is essential to performing these duties. •Create testing summary reports, clearly communicating to management all testing results. •Work closely with the development team to ensure that defects are dealt with in a timely and professional manner. •Help prioritize defects to be fixed using an understanding of the business requirements and the needs of the customer. •Provide testing support for all Software Applications that are tested by SQA team. •Significant experience testing across browser web applications Detailed Responsibilities Include: •Design test cases and execute all types of testing (e.g. functional, integration, end-to-end) on all variety of platforms (e.g. mobile, web, portal frameworks) •Perform all technical testing efforts including functional automated test scripts development, and test plans. •Provide production support of software products by investigating and recreating reported defects •Experience with scripting SQL queries and good understanding of the Oracle 11g or 12c Database •Work with multiple database interfaces and be familiar with standard web architectures •Assist project teams in determining appropriate quality goals and acceptance criteria. Develop and maintain repeatable and scalable automation test suites; generate manual test scenarios and test cases in a format that can be automated. •Work closely with development team to understand how product changes affect maintenance of test cases and the QA testing environments. Participate in review sessions of business requirements. •Contribute to the entire software development life cycle (SDLC - Agile and Waterfall preferred) from initial business requirements to deployment & production support •Experience with HP Quality Center/ALM •Conduct test case reviews and ensure requirements traceability, proper coverage •Bachelor of Science degree Required Behavior Characteristics: •Strong written and verbal communications skills •Strong analytical and problem solving skills •Excellent time management skills •Strong knowledge of system testing best practices and methodologies •Experience working in a team-oriented, collaborative environment •Organized and detail-oriented; able to effectively perform multiple/concurrent tasks within deadlines in a dynamic environment CONTRACT TEMPLATE: Responsibilities: 1. Provides development of project software quality assurance plan and the implementation of procedures that conforms to the requirements of the contract. 2. Provides an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process. 3. May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements. 4. Conducts audits and reviews/analyzes data and documentation. 5. Develops and implements procedures and test plans for assuring quality in a system development environment which supports large databases and applications. Minimum Education/Certification Requirements: Bachelor's degree in Information Technology or related field or equivalent experience.
09/25/2026
Full time
Job DescriptionJob DescriptionRole: QA Specialist Client: DC Government Job Location : Washington, DC Job Description: Responsibilities: The Quality Assurance Analyst will under general supervision and following the established procedures for quality assurance, design and implement test plans, including creating automated test scripts using test tools, processes and procedures. This role is responsible for the coordination, creation, execution, maintenance of test cases, and automated functional test scripts to ensure quality control standards are achieved. This position also works in collaboration with all QA testers to meet the testing objectives of the organization and make continuous improvements to maximize testing coverage. •The functional tester will be able to write a test plan based upon requirements, develop functional automated test scripts, perform testing, will have deep knowledge in software testing methodology and the system development life cycle. •Develop and maintain any functional and regression tests to ensure code is functioning as designed. Apply test methodology and product knowledge in the design of tests and testing strategies. •Support testing of multiple major releases in coordination with development team/vendors while monitoring testing activities and key internal deliverable. •Participation in design specification review and technical documentation review is essential to performing these duties. •Create testing summary reports, clearly communicating to management all testing results. •Work closely with the development team to ensure that defects are dealt with in a timely and professional manner. •Help prioritize defects to be fixed using an understanding of the business requirements and the needs of the customer. •Provide testing support for all Software Applications that are tested by SQA team. •Significant experience testing across browser web applications Detailed Responsibilities Include: •Design test cases and execute all types of testing (e.g. functional, integration, end-to-end) on all variety of platforms (e.g. mobile, web, portal frameworks) •Perform all technical testing efforts including functional automated test scripts development, and test plans. •Provide production support of software products by investigating and recreating reported defects •Experience with scripting SQL queries and good understanding of the Oracle 11g or 12c Database •Work with multiple database interfaces and be familiar with standard web architectures •Assist project teams in determining appropriate quality goals and acceptance criteria. Develop and maintain repeatable and scalable automation test suites; generate manual test scenarios and test cases in a format that can be automated. •Work closely with development team to understand how product changes affect maintenance of test cases and the QA testing environments. Participate in review sessions of business requirements. •Contribute to the entire software development life cycle (SDLC - Agile and Waterfall preferred) from initial business requirements to deployment & production support •Experience with HP Quality Center/ALM •Conduct test case reviews and ensure requirements traceability, proper coverage •Bachelor of Science degree Required Behavior Characteristics: •Strong written and verbal communications skills •Strong analytical and problem solving skills •Excellent time management skills •Strong knowledge of system testing best practices and methodologies •Experience working in a team-oriented, collaborative environment •Organized and detail-oriented; able to effectively perform multiple/concurrent tasks within deadlines in a dynamic environment CONTRACT TEMPLATE: Responsibilities: 1. Provides development of project software quality assurance plan and the implementation of procedures that conforms to the requirements of the contract. 2. Provides an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process. 3. May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements. 4. Conducts audits and reviews/analyzes data and documentation. 5. Develops and implements procedures and test plans for assuring quality in a system development environment which supports large databases and applications. Minimum Education/Certification Requirements: Bachelor's degree in Information Technology or related field or equivalent experience.
Job DescriptionJob Description Overview Mission Assurance Analyst IV Huntsville, AL Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chronos Operations (CO) is a wholly-owned subsidiary of Chenega Corporation, an Alaska Native Corporation based in Anchorage, AK. Belonging to the Military, Intelligence, and Operations Support (MIOS) Strategic Business Unit (SBU), Chronos has a culture rooted in integrity, respect, and exceptional performance. Chronos is headquartered in Colorado Springs, CO, and provides mission-critical services in Advanced Analytics & AI, Software Engineering, Cybersecurity, Information Technology, and Intelligence. Chronos Operations, LLC is seeking a Mission Assurance Analyst IV to lead advanced mission risk mapping and critical asset dependency analysis to ensure operational resilience across DoD systems. This senior-level role supports the implementation of the Mission Assurance Construct (MAC), integrates Risk Management Framework (RMF) principles, and aligns risk mitigation strategies with mission operations. Responsibilities Lead MRT-C mapping and mission-based risk assessments to identify vulnerabilities in cyber terrain and operational dependencies. Conduct critical asset dependency analysis to determine mission impacts and prioritize protection strategies. Oversee mission mapping and mission decomposition to identify operational dependencies and risks. Direct cyberspace terrain mapping, data capture, and iterative assessments across operational environments. Develop and maintain Risk Management Plans (RMPs) and Mission Mitigation Plans (MMPs) for DCAs and TCAs. Identify, validate, and prioritize Task Critical Assets (TCAs) and Defense Critical Infrastructure (DCI) supporting mission execution. Provide mission assurance leadership for Operational Technology (OT) environments, including Facility-Related Controls and Manufacturing Systems. Support the execution of Mission Assurance Assessments (MAAs) and contribute to the Mission Assurance Risk Management System (MARMS). Establish and govern a comprehensive environment discovery and assessment process, including: On-site mission and facility assessments Oversight of approved discovery and assessment tools Coordination with mission owners, technical stakeholders, and system operators Engagement with senior leadership and decision-makers Ensure development and maintenance of authoritative artifacts defining authorization boundaries. Lead updates and governance of the Mission Assurance Decision Support System (MADSS) in compliance with JFHQ-DODIN 8600-25 and HQDA EXORD 116-19 Develop and execute a knowledge management strategy to: Capture mission, system, and risk data Deliver actionable business intelligence and mission assurance insights Enable data-driven decisions across functional and operational teams Provide strategic recommendations to leadership to mitigate mission risk and enhance operational resilience. Align mission assurance activities with RMF and DoD cybersecurity directives. Prepare and deliver technical briefings, white papers, and executive-level reports on mission risk findings and mitigation strategies. Maintain awareness of evolving threats and integrate intelligence into mission assurance planning. Stay current with emerging threats, vulnerabilities, and mitigation strategies. Supervisory duties as assigned. Other duties as assigned. Qualifications Bachelor's degree in cybersecurity, IT, Information Assurance, or related field with7+ years of experience OR Master's degree with 5+ years' experience OR High school diploma or GED equivalent with 16+ years of relevant experience 7+ years of proven experience in mission impact analysis, critical infrastructure protection, and RMF implementation Must have experience in mission analysis and information security technologies Must have experience with Mission Relevant Terrain in Cyberspace (MRT-C), including resilient C5IM capabilities and critical asset correlation (KT-C) Must have experience with analytical and cybersecurity skills, and a deep understanding of mission assurance (MA) methodologies, cyber defense, and U.S. military operations Must have active Top Secret Clearance with SCI eligibility Successfully pass background and drug screening Preferred Qualifications: Certifications like CISSP, Security+, CISM, and CEH are preferred Knowledge, Skills and Abilities: Deep understanding of DoD Mission Assurance policy and related frameworks. Understanding of MADSS, EXORD 116-19, and EXORD 8600-25. Ability to standardize data capture and metadata tagging; implement secure dashboards that visualize TCA/DCI posture, RMF status, vulnerabilities, and segmentation coverage. Familiarity with MARMS, Enterprise Mission Assurance Analysis Portal, and Component Critical Asset Management Systems. Proficiency in RMF, cybersecurity risk assessment, and mission-based asset identification. Ability to assess mission-critical dependencies and develop actionable risk mitigation strategies. Skilled in correlating operational risk with asset vulnerabilities and mission priorities. Knowledge of system boundaries and data flows to inform RMF authorizing artifacts. Ability to support terrain mapping and correlate threats with mission-critical systems. Skilled in drafting recommendations and supporting risk mitigation planning. Ability to supervise, manage, and lead others. Strong written and verbal communication skills for technical and executive audiences. Excellent communication, leadership, and project management skills. Experience leading cross-functional teams and coordinating with senior stakeholders. Familiarity with Defense Threat Reduction Agency (DTRA) assessments and MAAP execution a plus. Background in operations research, emergency management, or cybersecurity strategy a plus. Ability to meet minimum clearance requirements. Ability to work nights, weekends, and holidays as required. Ability to travel to CONUS and OCONUS locations. Ability to travel up to 10% annually. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor - ,23.htm LinkedIn - Facebook - Operations, LLC
09/25/2026
Full time
Job DescriptionJob Description Overview Mission Assurance Analyst IV Huntsville, AL Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chronos Operations (CO) is a wholly-owned subsidiary of Chenega Corporation, an Alaska Native Corporation based in Anchorage, AK. Belonging to the Military, Intelligence, and Operations Support (MIOS) Strategic Business Unit (SBU), Chronos has a culture rooted in integrity, respect, and exceptional performance. Chronos is headquartered in Colorado Springs, CO, and provides mission-critical services in Advanced Analytics & AI, Software Engineering, Cybersecurity, Information Technology, and Intelligence. Chronos Operations, LLC is seeking a Mission Assurance Analyst IV to lead advanced mission risk mapping and critical asset dependency analysis to ensure operational resilience across DoD systems. This senior-level role supports the implementation of the Mission Assurance Construct (MAC), integrates Risk Management Framework (RMF) principles, and aligns risk mitigation strategies with mission operations. Responsibilities Lead MRT-C mapping and mission-based risk assessments to identify vulnerabilities in cyber terrain and operational dependencies. Conduct critical asset dependency analysis to determine mission impacts and prioritize protection strategies. Oversee mission mapping and mission decomposition to identify operational dependencies and risks. Direct cyberspace terrain mapping, data capture, and iterative assessments across operational environments. Develop and maintain Risk Management Plans (RMPs) and Mission Mitigation Plans (MMPs) for DCAs and TCAs. Identify, validate, and prioritize Task Critical Assets (TCAs) and Defense Critical Infrastructure (DCI) supporting mission execution. Provide mission assurance leadership for Operational Technology (OT) environments, including Facility-Related Controls and Manufacturing Systems. Support the execution of Mission Assurance Assessments (MAAs) and contribute to the Mission Assurance Risk Management System (MARMS). Establish and govern a comprehensive environment discovery and assessment process, including: On-site mission and facility assessments Oversight of approved discovery and assessment tools Coordination with mission owners, technical stakeholders, and system operators Engagement with senior leadership and decision-makers Ensure development and maintenance of authoritative artifacts defining authorization boundaries. Lead updates and governance of the Mission Assurance Decision Support System (MADSS) in compliance with JFHQ-DODIN 8600-25 and HQDA EXORD 116-19 Develop and execute a knowledge management strategy to: Capture mission, system, and risk data Deliver actionable business intelligence and mission assurance insights Enable data-driven decisions across functional and operational teams Provide strategic recommendations to leadership to mitigate mission risk and enhance operational resilience. Align mission assurance activities with RMF and DoD cybersecurity directives. Prepare and deliver technical briefings, white papers, and executive-level reports on mission risk findings and mitigation strategies. Maintain awareness of evolving threats and integrate intelligence into mission assurance planning. Stay current with emerging threats, vulnerabilities, and mitigation strategies. Supervisory duties as assigned. Other duties as assigned. Qualifications Bachelor's degree in cybersecurity, IT, Information Assurance, or related field with7+ years of experience OR Master's degree with 5+ years' experience OR High school diploma or GED equivalent with 16+ years of relevant experience 7+ years of proven experience in mission impact analysis, critical infrastructure protection, and RMF implementation Must have experience in mission analysis and information security technologies Must have experience with Mission Relevant Terrain in Cyberspace (MRT-C), including resilient C5IM capabilities and critical asset correlation (KT-C) Must have experience with analytical and cybersecurity skills, and a deep understanding of mission assurance (MA) methodologies, cyber defense, and U.S. military operations Must have active Top Secret Clearance with SCI eligibility Successfully pass background and drug screening Preferred Qualifications: Certifications like CISSP, Security+, CISM, and CEH are preferred Knowledge, Skills and Abilities: Deep understanding of DoD Mission Assurance policy and related frameworks. Understanding of MADSS, EXORD 116-19, and EXORD 8600-25. Ability to standardize data capture and metadata tagging; implement secure dashboards that visualize TCA/DCI posture, RMF status, vulnerabilities, and segmentation coverage. Familiarity with MARMS, Enterprise Mission Assurance Analysis Portal, and Component Critical Asset Management Systems. Proficiency in RMF, cybersecurity risk assessment, and mission-based asset identification. Ability to assess mission-critical dependencies and develop actionable risk mitigation strategies. Skilled in correlating operational risk with asset vulnerabilities and mission priorities. Knowledge of system boundaries and data flows to inform RMF authorizing artifacts. Ability to support terrain mapping and correlate threats with mission-critical systems. Skilled in drafting recommendations and supporting risk mitigation planning. Ability to supervise, manage, and lead others. Strong written and verbal communication skills for technical and executive audiences. Excellent communication, leadership, and project management skills. Experience leading cross-functional teams and coordinating with senior stakeholders. Familiarity with Defense Threat Reduction Agency (DTRA) assessments and MAAP execution a plus. Background in operations research, emergency management, or cybersecurity strategy a plus. Ability to meet minimum clearance requirements. Ability to work nights, weekends, and holidays as required. Ability to travel to CONUS and OCONUS locations. Ability to travel up to 10% annually. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor - ,23.htm LinkedIn - Facebook - Operations, LLC
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
Job DescriptionJob Description Location: North Chicago, IL This position requires full-time on-site presence at our client site in North Chicago, IL This position is not eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/25/2026
Full time
Job DescriptionJob Description Location: North Chicago, IL This position requires full-time on-site presence at our client site in North Chicago, IL This position is not eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job DescriptionJob Description Location: North Chicago, IL This position requires full-time on-site presence at our client site in North Chicago, IL This position is not eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/25/2026
Full time
Job DescriptionJob Description Location: North Chicago, IL This position requires full-time on-site presence at our client site in North Chicago, IL This position is not eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Cobalt Benefits Group LLC
Manchester, New Hampshire
Description: Cobalt Benefits Group is seeking an Information Security Analyst to help safeguard information assets and technology services across cloud and on-premises environments. The analyst will monitor security controls, investigate alerts, coordinate remediation, and improve the organization's ability to prevent, detect, and respond to cybersecurity risk. The successful candidate will bring practical experience across multiple security domains rather than expertise in a single vendor platform. The role works closely with IT Operations, infrastructure, and application teams in a regulated environment. Security Operations & Incident Response Monitor managed detection and response, endpoint, identity, email, network, cloud, and security analytics platforms for suspicious activity. Triage and investigate alerts; document findings; coordinate containment, remediation, recovery, and post-incident follow-up. Analyze event, identity, endpoint, cloud, application, and network logs to distinguish security incidents from expected activity and false positives. Maintain incident response plans, investigation procedures, escalation paths and case documentation. Cloud, Identity & Secure Access Assess and improve security across public cloud subscriptions, storage, workloads, applications, and hybrid connectivity. Administer identity and access controls including multifactor authentication, conditional access, role-based access, privileged access, service identities, access reviews, and joiner-mover-leaver processes. Support Zero Trust and secure access services for private applications. Partner with administrators and engineers to design secure access for cloud data platforms, application hosting, and future AI-enabled services. Data Protection, Human Risk & Insider Risk Operate data security posture management capabilities to discover sensitive data, excessive access, shadow data, orphaned files, and insecure sharing. Administer data loss prevention controls across email, endpoints, collaboration platforms, cloud services, applications, and file repositories. Support data discovery, classification, information protection, retention, encryption, and remediation workflows for regulated and confidential information. Administer security awareness training, phishing simulations, targeted education, completion tracking, and human-risk reporting. Endpoint, Network & Application Security Support endpoint detection and response, device security, mobile device management, application control, browser protection, and workstation security baselines. Coordinate vulnerability and exposure management across endpoints, servers, network devices, databases, applications, and cloud workloads and prioritize remediation through patching. Assess application and infrastructure changes for secure configuration, logging, access, data protection, and resilience requirements. Monitor security systems, including firewalls, intrusion detection systems, to detect and respond to security incidents in a timely manner. Collaborate on operating system, application, firmware, and security patching; validate remediation and document accepted exceptions. Resilience, Governance & Continuous Improvement Support backup, recovery, immutable storage, business continuity, and disaster recovery security requirements. Maintain policies, standards, procedures, diagrams, and inventories. Contribute to automation and repeatable analysis using scripting, query languages, and workflow integrations. Evaluate emerging security requirements for cloud, software-as-a-service, and AI Agents. Partner with business and technology stakeholders to establish AI governance, security controls, and risk management practices that enable the responsible use of generative AI, AI agents, automation, and machine-to-machine services. Contribute to the organization's AI Risk Management Framework (AI RMF) program by supporting AI inventory management, risk assessments, control validations, policy development, monitoring activities, and ongoing governance reviews. Requirements: Job Requirements Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field, or equivalent relevant experience. Three to five years of experience in security operations, cloud security, infrastructure security, or a comparable role. Hands-on experience investigating alerts and working across endpoint, identity, email, network, cloud, and data security controls. Experience with vulnerability assessment, remediation tracking, patch management, incident response, and security control validation. Understanding of data discovery, classification, data loss prevention, sensitive-information handling, and insider-risk concepts. Ability to explain technical findings, business impact, and recommended actions to both technical and non-technical audiences. Strong judgment, discretion, documentation, analytical thinking, and the ability to manage multiple priorities. Preferred Qualifications Experience in a regulated environment and familiarity with security or compliance frameworks such as NIST, MITRE ATT&CK, SOC 2, or HITRUST. Experience securing hybrid environments with cloud infrastructure, productivity platforms, on-premises systems, virtualized infrastructure, and software-as-a-service applications. Working knowledge of cloud security, identity governance, and hybrid infrastructure. Familiarity with security information and event management, extended detection and response, cloud security posture management, web application protection, and security orchestration. Experience with scripting or security analytics using PowerShell, query languages, or comparable automation methods. Relevant industry or cloud security certifications Equal Opportunity Employer, including disability/protected veterans Compensation details: 00 Yearly Salary PIef2d3b3d6-
09/25/2026
Full time
Description: Cobalt Benefits Group is seeking an Information Security Analyst to help safeguard information assets and technology services across cloud and on-premises environments. The analyst will monitor security controls, investigate alerts, coordinate remediation, and improve the organization's ability to prevent, detect, and respond to cybersecurity risk. The successful candidate will bring practical experience across multiple security domains rather than expertise in a single vendor platform. The role works closely with IT Operations, infrastructure, and application teams in a regulated environment. Security Operations & Incident Response Monitor managed detection and response, endpoint, identity, email, network, cloud, and security analytics platforms for suspicious activity. Triage and investigate alerts; document findings; coordinate containment, remediation, recovery, and post-incident follow-up. Analyze event, identity, endpoint, cloud, application, and network logs to distinguish security incidents from expected activity and false positives. Maintain incident response plans, investigation procedures, escalation paths and case documentation. Cloud, Identity & Secure Access Assess and improve security across public cloud subscriptions, storage, workloads, applications, and hybrid connectivity. Administer identity and access controls including multifactor authentication, conditional access, role-based access, privileged access, service identities, access reviews, and joiner-mover-leaver processes. Support Zero Trust and secure access services for private applications. Partner with administrators and engineers to design secure access for cloud data platforms, application hosting, and future AI-enabled services. Data Protection, Human Risk & Insider Risk Operate data security posture management capabilities to discover sensitive data, excessive access, shadow data, orphaned files, and insecure sharing. Administer data loss prevention controls across email, endpoints, collaboration platforms, cloud services, applications, and file repositories. Support data discovery, classification, information protection, retention, encryption, and remediation workflows for regulated and confidential information. Administer security awareness training, phishing simulations, targeted education, completion tracking, and human-risk reporting. Endpoint, Network & Application Security Support endpoint detection and response, device security, mobile device management, application control, browser protection, and workstation security baselines. Coordinate vulnerability and exposure management across endpoints, servers, network devices, databases, applications, and cloud workloads and prioritize remediation through patching. Assess application and infrastructure changes for secure configuration, logging, access, data protection, and resilience requirements. Monitor security systems, including firewalls, intrusion detection systems, to detect and respond to security incidents in a timely manner. Collaborate on operating system, application, firmware, and security patching; validate remediation and document accepted exceptions. Resilience, Governance & Continuous Improvement Support backup, recovery, immutable storage, business continuity, and disaster recovery security requirements. Maintain policies, standards, procedures, diagrams, and inventories. Contribute to automation and repeatable analysis using scripting, query languages, and workflow integrations. Evaluate emerging security requirements for cloud, software-as-a-service, and AI Agents. Partner with business and technology stakeholders to establish AI governance, security controls, and risk management practices that enable the responsible use of generative AI, AI agents, automation, and machine-to-machine services. Contribute to the organization's AI Risk Management Framework (AI RMF) program by supporting AI inventory management, risk assessments, control validations, policy development, monitoring activities, and ongoing governance reviews. Requirements: Job Requirements Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field, or equivalent relevant experience. Three to five years of experience in security operations, cloud security, infrastructure security, or a comparable role. Hands-on experience investigating alerts and working across endpoint, identity, email, network, cloud, and data security controls. Experience with vulnerability assessment, remediation tracking, patch management, incident response, and security control validation. Understanding of data discovery, classification, data loss prevention, sensitive-information handling, and insider-risk concepts. Ability to explain technical findings, business impact, and recommended actions to both technical and non-technical audiences. Strong judgment, discretion, documentation, analytical thinking, and the ability to manage multiple priorities. Preferred Qualifications Experience in a regulated environment and familiarity with security or compliance frameworks such as NIST, MITRE ATT&CK, SOC 2, or HITRUST. Experience securing hybrid environments with cloud infrastructure, productivity platforms, on-premises systems, virtualized infrastructure, and software-as-a-service applications. Working knowledge of cloud security, identity governance, and hybrid infrastructure. Familiarity with security information and event management, extended detection and response, cloud security posture management, web application protection, and security orchestration. Experience with scripting or security analytics using PowerShell, query languages, or comparable automation methods. Relevant industry or cloud security certifications Equal Opportunity Employer, including disability/protected veterans Compensation details: 00 Yearly Salary PIef2d3b3d6-
Geronimo Hospitality Group Description: JOIN A TEAM THAT VALUES PEOPLE At Hendricks Commercial Properties, we value people who value people. We believe in creating environments where communities thrive, and we encourage our team to embrace the freedom to do amazing things. We didn't come this far to only come this far-join us in making a real impact. OUR COMMITMENT TO YOU We offer more than just a job. Our benefits include flexible work hours, Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K Match, Medical Benefits, 24/7 Online Care, Pet Insurance, and many other company perks. You'll also enjoy working in beautifully designed offices, situated in dynamic downtown areas with access to great amenities that enhance your day-to-day experience. At Hendricks, you'll have the opportunity to teach what you know and learn what you don't-and community matters here. BE THE CEO OF YOUR JOB As the Risk Management Analyst, you are responsible for effectively coordinating and recording policy compliance and assisting with management of property, general liability, automobile, work comp, cyber and crime policies and incident/claims for Hendricks Commercial Properties, Geronimo Hospitality and their affiliated companies' internal & external partners. Your ability to own your work and drive success will make a direct impact on the communities we serve. YOUR KEY RESPONSIBILITIES Executes well-defined work assignments that are subject to a moderate level of control and review. Comprehensive knowledge of insurance concepts & utilization. Basic understanding of construction. Review of contracts for proper indemnity and certificate requirements. Tracks the collection, distribution and management of tenants, contractor & vendor COI and EOPs. Provides quarterly updates on certificate compliance to SVP of REM, Risk Management and Sr Contracts Administrator. Responsible for premium/claim allocation and premium/claim invoice submissions. Gathers Incident & Claim information, conducts investigation while in tandem identifying applicable policy, coverage, deductible and potential subrogation recovery. Communicates and Coordinates with Claimant(s), Field partners, Broker, TPA and all other interested parties regarding incident/claims to obtain best possible outcome Coaching internal partners for productive incident reporting, management and process. Manages claims In-house and reports claim, as necessary, to Insurance Carrier and manages expectations Analysis of invoices/estimates for proper support and cost detail in relationship to scope of covered damage. Data & Loss Trend Analysis Obtain valuations for acquisitions while managing & maintaining the SOV. Conducts BPP review with all Grey Collar Enterprise entities. Aids in budget creation and analysis. Participation within REM & Safety monthly meetings. Collaborate with internal & external partners for collection necessary for insurance programs and potential needs. Assist with the annual policy renewal process. Understands our entity structure and interdependency. COMPENSATION This position offers a competitive starting salary, with opportunities for growth based on performance and tenure. Hard work matters, and we reward it. HCP24 Requirements: QUALIFICATIONS REQUIRED Education High School Diploma, GED, or equivalent skills Experience and/or Training Document review experience in insurance related policies and/or commercial contracts. Work within a fast paced, deadline driven environment with little supervision that seeks support when required. Ability to multi-task and prioritize assignments. Attention to detail and accuracy. Self-starter, naturally intuitive with detective like skills Capable of building strong internal and external relationships. Robust analytical and communication skills Licenses Possess a valid driver's license. Technology/Equipment Advanced level of proficiency in Word, Outlook, and Excel PREFERRED QUALIFICATIONS Education Associate degree or BA/BS from a two or four-year technical college or university. AIC certification. Experience and/or Training Commercial real estate and/or Insurance experience preferred. Licenses/Certificates Real Estate and/or Insurance license. MANDATORY REQUIREMENT U.S. Work Authorization CHALLENGE ACCEPTED? At Hendricks Commercial Properties, we don't just keep our word, we make an impact. If you're ready to be the CEO of your job, embrace the freedom to do amazing things, and take your career to the next level, we'd love to have you on our team. PIdb731da15e37-3818
09/25/2026
Full time
Geronimo Hospitality Group Description: JOIN A TEAM THAT VALUES PEOPLE At Hendricks Commercial Properties, we value people who value people. We believe in creating environments where communities thrive, and we encourage our team to embrace the freedom to do amazing things. We didn't come this far to only come this far-join us in making a real impact. OUR COMMITMENT TO YOU We offer more than just a job. Our benefits include flexible work hours, Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K Match, Medical Benefits, 24/7 Online Care, Pet Insurance, and many other company perks. You'll also enjoy working in beautifully designed offices, situated in dynamic downtown areas with access to great amenities that enhance your day-to-day experience. At Hendricks, you'll have the opportunity to teach what you know and learn what you don't-and community matters here. BE THE CEO OF YOUR JOB As the Risk Management Analyst, you are responsible for effectively coordinating and recording policy compliance and assisting with management of property, general liability, automobile, work comp, cyber and crime policies and incident/claims for Hendricks Commercial Properties, Geronimo Hospitality and their affiliated companies' internal & external partners. Your ability to own your work and drive success will make a direct impact on the communities we serve. YOUR KEY RESPONSIBILITIES Executes well-defined work assignments that are subject to a moderate level of control and review. Comprehensive knowledge of insurance concepts & utilization. Basic understanding of construction. Review of contracts for proper indemnity and certificate requirements. Tracks the collection, distribution and management of tenants, contractor & vendor COI and EOPs. Provides quarterly updates on certificate compliance to SVP of REM, Risk Management and Sr Contracts Administrator. Responsible for premium/claim allocation and premium/claim invoice submissions. Gathers Incident & Claim information, conducts investigation while in tandem identifying applicable policy, coverage, deductible and potential subrogation recovery. Communicates and Coordinates with Claimant(s), Field partners, Broker, TPA and all other interested parties regarding incident/claims to obtain best possible outcome Coaching internal partners for productive incident reporting, management and process. Manages claims In-house and reports claim, as necessary, to Insurance Carrier and manages expectations Analysis of invoices/estimates for proper support and cost detail in relationship to scope of covered damage. Data & Loss Trend Analysis Obtain valuations for acquisitions while managing & maintaining the SOV. Conducts BPP review with all Grey Collar Enterprise entities. Aids in budget creation and analysis. Participation within REM & Safety monthly meetings. Collaborate with internal & external partners for collection necessary for insurance programs and potential needs. Assist with the annual policy renewal process. Understands our entity structure and interdependency. COMPENSATION This position offers a competitive starting salary, with opportunities for growth based on performance and tenure. Hard work matters, and we reward it. HCP24 Requirements: QUALIFICATIONS REQUIRED Education High School Diploma, GED, or equivalent skills Experience and/or Training Document review experience in insurance related policies and/or commercial contracts. Work within a fast paced, deadline driven environment with little supervision that seeks support when required. Ability to multi-task and prioritize assignments. Attention to detail and accuracy. Self-starter, naturally intuitive with detective like skills Capable of building strong internal and external relationships. Robust analytical and communication skills Licenses Possess a valid driver's license. Technology/Equipment Advanced level of proficiency in Word, Outlook, and Excel PREFERRED QUALIFICATIONS Education Associate degree or BA/BS from a two or four-year technical college or university. AIC certification. Experience and/or Training Commercial real estate and/or Insurance experience preferred. Licenses/Certificates Real Estate and/or Insurance license. MANDATORY REQUIREMENT U.S. Work Authorization CHALLENGE ACCEPTED? At Hendricks Commercial Properties, we don't just keep our word, we make an impact. If you're ready to be the CEO of your job, embrace the freedom to do amazing things, and take your career to the next level, we'd love to have you on our team. PIdb731da15e37-3818
Job DescriptionJob Description Location: Waltham, MA & Framingham, MA This role will require full-time on-site presence at our client site in Framingham or Waltham. MA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/25/2026
Full time
Job DescriptionJob Description Location: Waltham, MA & Framingham, MA This role will require full-time on-site presence at our client site in Framingham or Waltham. MA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job DescriptionJob Description Location: Waltham, MA & Framingham, MA This role will require full-time on-site presence at our client site in Framingham or Waltham. MA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/25/2026
Full time
Job DescriptionJob Description Location: Waltham, MA & Framingham, MA This role will require full-time on-site presence at our client site in Framingham or Waltham. MA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job DescriptionJob Description OVERVIEW We are seeking Quality Assurance Specialists with varying levels of experience to join Hendall Inc. These roles will focus conducting software development quality assurance activities including integration testing, system testing, regression testing, performance testing and acceptance testing. These individuals will work closely with other Quality Assurance Specialists, Business Analyst(s), Software Developer(s) and Project Leads to define, document and test all business and technical requirements necessary to satisfy product owner's needs. They will also work with the software development team and project management to help manage scope of sprints and releases. The Quality Assurance Specialist will support project risk management activities to ensure all deliverables are delivered with consistently high quality with minimum defects. DUTIES Support all quality assurance activities Review and analyze system specifications Develop effective strategies and test plans Execute test cases (manual or automated) and analyze results Evaluate product code according to specifications Create logs to document testing phases and defects Report bugs and errors to development teams Help troubleshoot issues Conduct post-release/ post-implementation testing Work with cross-functional teams to ensure quality throughout the software development lifecycle Ensure compliance with all federal accessibility standards and guidelines Identify and manage project risks Provide documentation in the form of Test Management Plans, Test Cases and Test Reports throughout the complete software development lifecycle Perform other duties as assigned by supervisor or manager MINIMUM QUALIFICATIONS At least 3-8 years of experience in quality assurance and application testing Working knowledge of at least one Section 508 compliance tools (JAWS preferably) Experience using JIRA Defect Management Tool Demonstrated experience in creating and executing test scripts, and communicating results to management Strong verbal and written communication skills Highly organized and detail oriented Flexible, versatile, and works well under pressure Bachelor's Degree in Computer Science, Engineering, related IT field of equivalent experience PREFERRED QUALIFICATIONS Experience performing backend database testing Experience using automated test tools (Selenium, JMeter, Python Testing Frameworks) is a plus Experience with Capability Maturity Model Integration (CMMI) Strong sense of urgency and ability to prioritize Experience in software development Salary Range: $85,000/year to $125,000/year For a complete listing of benefits, please visit our careers page at Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
09/25/2026
Full time
Job DescriptionJob Description OVERVIEW We are seeking Quality Assurance Specialists with varying levels of experience to join Hendall Inc. These roles will focus conducting software development quality assurance activities including integration testing, system testing, regression testing, performance testing and acceptance testing. These individuals will work closely with other Quality Assurance Specialists, Business Analyst(s), Software Developer(s) and Project Leads to define, document and test all business and technical requirements necessary to satisfy product owner's needs. They will also work with the software development team and project management to help manage scope of sprints and releases. The Quality Assurance Specialist will support project risk management activities to ensure all deliverables are delivered with consistently high quality with minimum defects. DUTIES Support all quality assurance activities Review and analyze system specifications Develop effective strategies and test plans Execute test cases (manual or automated) and analyze results Evaluate product code according to specifications Create logs to document testing phases and defects Report bugs and errors to development teams Help troubleshoot issues Conduct post-release/ post-implementation testing Work with cross-functional teams to ensure quality throughout the software development lifecycle Ensure compliance with all federal accessibility standards and guidelines Identify and manage project risks Provide documentation in the form of Test Management Plans, Test Cases and Test Reports throughout the complete software development lifecycle Perform other duties as assigned by supervisor or manager MINIMUM QUALIFICATIONS At least 3-8 years of experience in quality assurance and application testing Working knowledge of at least one Section 508 compliance tools (JAWS preferably) Experience using JIRA Defect Management Tool Demonstrated experience in creating and executing test scripts, and communicating results to management Strong verbal and written communication skills Highly organized and detail oriented Flexible, versatile, and works well under pressure Bachelor's Degree in Computer Science, Engineering, related IT field of equivalent experience PREFERRED QUALIFICATIONS Experience performing backend database testing Experience using automated test tools (Selenium, JMeter, Python Testing Frameworks) is a plus Experience with Capability Maturity Model Integration (CMMI) Strong sense of urgency and ability to prioritize Experience in software development Salary Range: $85,000/year to $125,000/year For a complete listing of benefits, please visit our careers page at Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job DescriptionJob Description Acceptance Knowledge Expert Full Time, Monday - Thursday Idaho Falls, ID, US MUST BE A UNITED STATES CITIZEN Position Purpose: Data Analytics Specialist for the Acceptable Knowledge Organization. Seeking a motivated and logical data analyst to perform actions and duties associated with Process Knowledge (PK) and Acceptable Knowledge (AK) information within the Contact Handled (CH) Transuranic (TRU) Programs Department. The successful candidate will work with collaborating teams to extract, analyze, and summarize data from multiple production, historic and document databases in support of investigations, issue resolutions, document generation, etc. Essential Duties and Responsibilities include but are not limited to: • Run and create Structured Query Language (SQL) scripts to extract required information • Clean and format data for department use using Microsoft Excel and Microsoft Access • Create clear and concise documentation • Support department requests in a timely manner • Collect, summarize, and document information concerning generating facilities, processes, physical and chemical characteristics, and associated regulatory requirements for transuranic waste • Enter information about historical records into a tracking database • Evaluate container information to qualify containers for specific treatment processes, waste streams, etc. • Interpret requirements (e.g., Waste Isolation Pilot Plant (WIPP) Waste Acceptance Criteria (WAC), WIPP Waste Acceptance Permit (WAP) and regulations (e.g., RCRA. TSCA) regarding CH TRU Program waste management • Initiates Nonconformance Reports as necessary and resolves other AK issues • Support the annual WIPP audit • Interface with other IEC groups (e.g., Document Services, Information Technology) • Interface with external organizations including other DOE entities to facilitate incoming waste shipments • Interaction with the Carlsbad Field Office (CBFO) and Department of Energy (DOE) Idaho (ID) personnel related to CH transuranic (TRU) waste as required • Assist with training and qualification of other AKEs • Complete assignments efficiently and in a timely manner Must be capable of qualifying as a Waste Isolation Pilot Plant (WIPP) AK Expert (AKE). An AKE is primarily responsible for evaluation, summary, and generation of historical information from multiple waste generators and generation processes at the Idaho National Laboratory INL), as well as off-site generators who transferred transuranic waste to the INL. Skills & Qualifications • Experience with data analysis • Knowledge of SQL and use in data access (or equivalent) and analysis • Experience writing database queries using Microsoft SQL Server (T-SQL) or Oracle SQL • Experience using Microsoft Access • Strong knowledge of Microsoft Excel • Strong knowledge of document generation and Microsoft Word. • Proficient in data management including data wrangling and analysis • Excellent verbal and written communications skills • Strong attention to details • Exceptional problem solving skills, strong organizational skills, proven ability to handle multiple priorities/projects, and ability to receive and respond to feedback • Demonstrated ability to work with multiple teams • Must be able to obtain Q Clearance Minimum Qualification Requirements (Education/Experience): • Bachelor's degree in data analytics or • Bachelor's degree in science or mathematics and at least four (4) years of applicable data analytics experience. Safety, Health, Quality and Security Statement: Must be familiar with, and comply with, all relevant health and safety requirements. Must be knowledgeable of emergency action policies and procedures, methods for reporting/resolving unsafe work practices or conditions to available cognizant professionals. Additional SHQ&S Requirements: Knows and complies with environmental, safety, health and pollution prevention regulations, policies, and procedures for this position Ensures own safety and safety of coworkers Reports unsafe work conditions to immediate manager Ensures that the five core functions of the Integrated Safety Management System are understood and applied when performing job duties Ensures that operational excellence is achieved through appropriate implementation of conduct of operations Position Responsibilities: Run and create Structured Query Language (SQL) scripts to extract required information Clean and format data for department use using Microsoft Excel and Microsoft Access Evaluate container information to qualify containers for specific treatment processes, waste streams, etc. Collect, summarize, and document information concerning generating facilities, processes, physical and chemical characteristics, and associated regulatory requirements for transuranic waste Other miscellaneous AK duties such as mentoring, training other AKEs, supporting WIPP audit, writing or collection information for report generation, etc. Our Benefits: MarCom offers Health, Dental, and Vision insurance, Life insurance and Accidental Death & Dismemberment benefits, Employee Assistance Program, Paid Time Off, Holiday pay and a 401(K) with a generous match.
09/25/2026
Full time
Job DescriptionJob Description Acceptance Knowledge Expert Full Time, Monday - Thursday Idaho Falls, ID, US MUST BE A UNITED STATES CITIZEN Position Purpose: Data Analytics Specialist for the Acceptable Knowledge Organization. Seeking a motivated and logical data analyst to perform actions and duties associated with Process Knowledge (PK) and Acceptable Knowledge (AK) information within the Contact Handled (CH) Transuranic (TRU) Programs Department. The successful candidate will work with collaborating teams to extract, analyze, and summarize data from multiple production, historic and document databases in support of investigations, issue resolutions, document generation, etc. Essential Duties and Responsibilities include but are not limited to: • Run and create Structured Query Language (SQL) scripts to extract required information • Clean and format data for department use using Microsoft Excel and Microsoft Access • Create clear and concise documentation • Support department requests in a timely manner • Collect, summarize, and document information concerning generating facilities, processes, physical and chemical characteristics, and associated regulatory requirements for transuranic waste • Enter information about historical records into a tracking database • Evaluate container information to qualify containers for specific treatment processes, waste streams, etc. • Interpret requirements (e.g., Waste Isolation Pilot Plant (WIPP) Waste Acceptance Criteria (WAC), WIPP Waste Acceptance Permit (WAP) and regulations (e.g., RCRA. TSCA) regarding CH TRU Program waste management • Initiates Nonconformance Reports as necessary and resolves other AK issues • Support the annual WIPP audit • Interface with other IEC groups (e.g., Document Services, Information Technology) • Interface with external organizations including other DOE entities to facilitate incoming waste shipments • Interaction with the Carlsbad Field Office (CBFO) and Department of Energy (DOE) Idaho (ID) personnel related to CH transuranic (TRU) waste as required • Assist with training and qualification of other AKEs • Complete assignments efficiently and in a timely manner Must be capable of qualifying as a Waste Isolation Pilot Plant (WIPP) AK Expert (AKE). An AKE is primarily responsible for evaluation, summary, and generation of historical information from multiple waste generators and generation processes at the Idaho National Laboratory INL), as well as off-site generators who transferred transuranic waste to the INL. Skills & Qualifications • Experience with data analysis • Knowledge of SQL and use in data access (or equivalent) and analysis • Experience writing database queries using Microsoft SQL Server (T-SQL) or Oracle SQL • Experience using Microsoft Access • Strong knowledge of Microsoft Excel • Strong knowledge of document generation and Microsoft Word. • Proficient in data management including data wrangling and analysis • Excellent verbal and written communications skills • Strong attention to details • Exceptional problem solving skills, strong organizational skills, proven ability to handle multiple priorities/projects, and ability to receive and respond to feedback • Demonstrated ability to work with multiple teams • Must be able to obtain Q Clearance Minimum Qualification Requirements (Education/Experience): • Bachelor's degree in data analytics or • Bachelor's degree in science or mathematics and at least four (4) years of applicable data analytics experience. Safety, Health, Quality and Security Statement: Must be familiar with, and comply with, all relevant health and safety requirements. Must be knowledgeable of emergency action policies and procedures, methods for reporting/resolving unsafe work practices or conditions to available cognizant professionals. Additional SHQ&S Requirements: Knows and complies with environmental, safety, health and pollution prevention regulations, policies, and procedures for this position Ensures own safety and safety of coworkers Reports unsafe work conditions to immediate manager Ensures that the five core functions of the Integrated Safety Management System are understood and applied when performing job duties Ensures that operational excellence is achieved through appropriate implementation of conduct of operations Position Responsibilities: Run and create Structured Query Language (SQL) scripts to extract required information Clean and format data for department use using Microsoft Excel and Microsoft Access Evaluate container information to qualify containers for specific treatment processes, waste streams, etc. Collect, summarize, and document information concerning generating facilities, processes, physical and chemical characteristics, and associated regulatory requirements for transuranic waste Other miscellaneous AK duties such as mentoring, training other AKEs, supporting WIPP audit, writing or collection information for report generation, etc. Our Benefits: MarCom offers Health, Dental, and Vision insurance, Life insurance and Accidental Death & Dismemberment benefits, Employee Assistance Program, Paid Time Off, Holiday pay and a 401(K) with a generous match.