Job DescriptionJob Description Location: Ohio- Multiple locations This role will require regular presence at client sites in the designated areas This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Responsibilities: Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation Manage lab computing aspects of installing new, retirement and relocation of equipment Implement Windows based security Ensure adherence to client's corporate policies through periodic reporting and compliance programs Act as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management efforts Document procedures, policies, troubleshooting and best practices Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Qualifications: Bachelor of Science in computer science, life science or equivalent industry experience 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred) Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/25/2026
Full time
Job DescriptionJob Description Location: Ohio- Multiple locations This role will require regular presence at client sites in the designated areas This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Responsibilities: Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation Manage lab computing aspects of installing new, retirement and relocation of equipment Implement Windows based security Ensure adherence to client's corporate policies through periodic reporting and compliance programs Act as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management efforts Document procedures, policies, troubleshooting and best practices Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Qualifications: Bachelor of Science in computer science, life science or equivalent industry experience 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred) Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job DescriptionJob DescriptionCompany Description Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. Job Description Travel: 5%, Preferred location based on role requirements - Mid-Atlantic (MD, VA, DC) Privia's VBC Operations Sr. Manager acts as a value-based care strategist, operator, and subject matter expert in Quality to Privia's Mid-Atlantic market. This position will work closely with Privia's Population Health team, Performance Management team, and Chief Medical Officers to improve VBC performance and operational execution. The VBC Operations Sr. Manager owns the management of Privia's Population Health strategies that are designed to move practices further into value-based care, which includes understanding of MIPS, MSSP, and MA STARS programs, and commercial value-based care programs. The Sr. Manager will oversee and manage the Population Health Associate team and the Clinical Quality Associate team. Drive clinical quality strategy by aligning contract requirements with performance opportunities; serve as the internal subject matter expert (SME) on key clinical quality metrics., Lead strategic projects that advance core Population Health initiatives across quality, cost, and operational efficiency. Lead team of Population Health Advisors and Clinical Quality Associates in implementing market-specific strategies to achieve population health goals and targets. Resolve barriers to operational execution across both teams to improve efficiency and provide clear resolution. Influence physician leadership to adopt new ideas, products, and / or approaches and continue growing and sustaining positive, collaborative relationships. Support teams in the development of functional, regional- and POD-specific strategies, action plans and organizational priorities. Design and implement workflows to achieve quality outcomes, partnering with internal teams to build process documentation for HEDIS measures. Manage payer relationships and collaborate with external payer teams to drive clinical quality outcome strategies. Maintain a working knowledge of the organization's EHR to support physician specific workflows. Qualifications Master's degree in Public Health, Business Management, Healthcare Administration or relevant program highly preferred OR Equivalent relevant experience 4+ years of relevant working experience, including people management. Knowledgeable about population health management and value based care. People management skills with experience in mentoring high-performing teams. Ability to work in a very fast-paced and changing work environment. Experience with data collection and document management. Healthcare experience required; Experience with Quality programs such as MSSP or HEDIS strongly preferred. Must reside in the market of assignment unless otherwise agreed upon with the Market President. Must comply with HIPAA rules and regulations. The salary range for this role is $90,000.00 to $110,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15% & Restricted Stock Units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Additional Information All your information will be kept confidential according to EEO Guidelines Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
09/25/2026
Full time
Job DescriptionJob DescriptionCompany Description Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. Job Description Travel: 5%, Preferred location based on role requirements - Mid-Atlantic (MD, VA, DC) Privia's VBC Operations Sr. Manager acts as a value-based care strategist, operator, and subject matter expert in Quality to Privia's Mid-Atlantic market. This position will work closely with Privia's Population Health team, Performance Management team, and Chief Medical Officers to improve VBC performance and operational execution. The VBC Operations Sr. Manager owns the management of Privia's Population Health strategies that are designed to move practices further into value-based care, which includes understanding of MIPS, MSSP, and MA STARS programs, and commercial value-based care programs. The Sr. Manager will oversee and manage the Population Health Associate team and the Clinical Quality Associate team. Drive clinical quality strategy by aligning contract requirements with performance opportunities; serve as the internal subject matter expert (SME) on key clinical quality metrics., Lead strategic projects that advance core Population Health initiatives across quality, cost, and operational efficiency. Lead team of Population Health Advisors and Clinical Quality Associates in implementing market-specific strategies to achieve population health goals and targets. Resolve barriers to operational execution across both teams to improve efficiency and provide clear resolution. Influence physician leadership to adopt new ideas, products, and / or approaches and continue growing and sustaining positive, collaborative relationships. Support teams in the development of functional, regional- and POD-specific strategies, action plans and organizational priorities. Design and implement workflows to achieve quality outcomes, partnering with internal teams to build process documentation for HEDIS measures. Manage payer relationships and collaborate with external payer teams to drive clinical quality outcome strategies. Maintain a working knowledge of the organization's EHR to support physician specific workflows. Qualifications Master's degree in Public Health, Business Management, Healthcare Administration or relevant program highly preferred OR Equivalent relevant experience 4+ years of relevant working experience, including people management. Knowledgeable about population health management and value based care. People management skills with experience in mentoring high-performing teams. Ability to work in a very fast-paced and changing work environment. Experience with data collection and document management. Healthcare experience required; Experience with Quality programs such as MSSP or HEDIS strongly preferred. Must reside in the market of assignment unless otherwise agreed upon with the Market President. Must comply with HIPAA rules and regulations. The salary range for this role is $90,000.00 to $110,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15% & Restricted Stock Units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Additional Information All your information will be kept confidential according to EEO Guidelines Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
Job DescriptionJob Description Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Summary Description: The Manager, Quality Systems Platforms will take a leadership role in the administration, optimization, strategic advancement and ongoing maintenance of existing and new digital platforms that support food safety, quality, regulatory, and compliance processes. This role ensures that quality systems technology effectively enables operational excellence, regulatory compliance, and data-driven decision making within beverage manufacturing operations. This role will sit at any one of our plants with preference to Fort Worth, TX in the US. Or in Canada in Mississauga (Toronto), or Calgary. Essential Job Functions: Platform Ownership & Administration Serve as the system owner for Quality and Food Safety digital platforms used across manufacturing sites. Support for SAP implementations, providing expertise for unit and integrated testing, on -site support for discovery, week in the life, go live, and hyper-care activities. Manage system configuration, user access, workflows, and functionality to ensure alignment with quality processes. Ensure system reliability, data integrity, and work with internal IT and systems provider support as needed to ensure consistent platform performance Coordinate with IT to manage system upgrades, integrations, and cybersecurity requirements. Quality Systems Enablement Support digital execution of core quality processes, including: SPC quality data collection and analysis Document control Corrective and Preventive Actions (CAPA) Non-conformance management Ensure systems effectively support compliance with food safety and regulatory expectations. Continuous Improvement & Optimization Identify opportunities to improve efficiency, usability, and automation within quality systems platforms. Provide second level support to users for day-to-day problem resolution with SAP activities. Lead implementation of new platform capabilities or modules, including incorporation of: o Customer complaints o Supplier document control and quality management o Audit management o Training and competency tracking o Change management o Risk management and food safety programs Partner with cross-functional teams to align digital tools with operational workflows. Analyze system usage data to drive improvements in adoption and effectiveness. Implementation & Deployment Lead the implementation of new quality technology solutions or system enhancements. Coordinate requirements gathering, configuration, testing, and validation activities. Develop implementation plans and manage project timelines. Ensure proper change management and communication during system updates. Data & Reporting Develop dashboards and reporting tools to support quality performance monitoring and leadership visibility. Provide analysis tools and analyze data to assist in driving process improvements. Ensure data captured within platforms supports trend analysis, risk identification, and compliance reporting. Maintain data standards and governance practices. Training & User Support Develop and deliver training programs for system users across manufacturing sites. Provide ongoing user support and troubleshooting. Maintain system documentation, training materials, and user guides. Promote strong system adoption across the organization. Leadership Responsibilities: Manager Provides training, direction and instruction and conducts performance evaluations. Provides guidance and training on work standards and expected outcomes. Competencies: Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. Technical Skills Quality Management Systems (QMS) Digital platform administration Statistical Process Control Database design and support Data analytics and reporting Process mapping and workflow design System implementation and validation Leadership Skills Cross-functional collaboration Change management Problem solving and root cause analysis Project management Communication and training Required Skills: Proficient in Excel, Word, SAP, and Power Point. Ability to analyze and solve problems, results oriented. Organized and detail-oriented, adaptable to change. Education and Experience: BS Degree in Science, Food Science, Engineering, or Information Systems 5+ years of experience in food or beverage manufacturing quality systems Experience managing Quality Management System (QMS) platforms or enterprise software Experience supporting GFSI-aligned food safety programs Preferred experience with: Digital QMS platforms Audit and compliance management systems Manufacturing data platforms Working Conditions: Physical Demands- Continuously standing or walking. Regular requirements to lift/handle/carry material or equipment of moderate weight. Visual/Sensory - This position requires attention to detail, requiring attention with one or two senses at a time. Work environment - Work and environment fasted paced, requiring ability to remain focused under pressure. Climate: This position requires the incumbent to have the ability to work in ambient hot and/or cold seasonal environments. Travel Requirements: • Travel (up to 50%) A Career with Refresco Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work. Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits: Pay Range: $89,560-$123,138, plus eligibility for performance-based bonuses based on company objectives. Status: Exempt Medical/Dental/Vision Insurance Health Savings Accounts and Flexible Spending Accounts Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability Pet Insurance Legal Benefits 401(k) Savings Plan with Company Match 12 Paid Holidays 10 Vacation Days and 5 Paid (Sick) Time Off Days Well-being Benefit Discount and Total Reward Programs The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. Application deadline: 12/31/2026 (the application deadline is a good-faith estimate and may be extended in certain circumstances) How to apply: Please visit our careers site at Join Refresco TODAY and enjoy a rewarding CAREER! Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. Refresco Beverages US Inc. is an Equal Opportunity Employer . click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Summary Description: The Manager, Quality Systems Platforms will take a leadership role in the administration, optimization, strategic advancement and ongoing maintenance of existing and new digital platforms that support food safety, quality, regulatory, and compliance processes. This role ensures that quality systems technology effectively enables operational excellence, regulatory compliance, and data-driven decision making within beverage manufacturing operations. This role will sit at any one of our plants with preference to Fort Worth, TX in the US. Or in Canada in Mississauga (Toronto), or Calgary. Essential Job Functions: Platform Ownership & Administration Serve as the system owner for Quality and Food Safety digital platforms used across manufacturing sites. Support for SAP implementations, providing expertise for unit and integrated testing, on -site support for discovery, week in the life, go live, and hyper-care activities. Manage system configuration, user access, workflows, and functionality to ensure alignment with quality processes. Ensure system reliability, data integrity, and work with internal IT and systems provider support as needed to ensure consistent platform performance Coordinate with IT to manage system upgrades, integrations, and cybersecurity requirements. Quality Systems Enablement Support digital execution of core quality processes, including: SPC quality data collection and analysis Document control Corrective and Preventive Actions (CAPA) Non-conformance management Ensure systems effectively support compliance with food safety and regulatory expectations. Continuous Improvement & Optimization Identify opportunities to improve efficiency, usability, and automation within quality systems platforms. Provide second level support to users for day-to-day problem resolution with SAP activities. Lead implementation of new platform capabilities or modules, including incorporation of: o Customer complaints o Supplier document control and quality management o Audit management o Training and competency tracking o Change management o Risk management and food safety programs Partner with cross-functional teams to align digital tools with operational workflows. Analyze system usage data to drive improvements in adoption and effectiveness. Implementation & Deployment Lead the implementation of new quality technology solutions or system enhancements. Coordinate requirements gathering, configuration, testing, and validation activities. Develop implementation plans and manage project timelines. Ensure proper change management and communication during system updates. Data & Reporting Develop dashboards and reporting tools to support quality performance monitoring and leadership visibility. Provide analysis tools and analyze data to assist in driving process improvements. Ensure data captured within platforms supports trend analysis, risk identification, and compliance reporting. Maintain data standards and governance practices. Training & User Support Develop and deliver training programs for system users across manufacturing sites. Provide ongoing user support and troubleshooting. Maintain system documentation, training materials, and user guides. Promote strong system adoption across the organization. Leadership Responsibilities: Manager Provides training, direction and instruction and conducts performance evaluations. Provides guidance and training on work standards and expected outcomes. Competencies: Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. Technical Skills Quality Management Systems (QMS) Digital platform administration Statistical Process Control Database design and support Data analytics and reporting Process mapping and workflow design System implementation and validation Leadership Skills Cross-functional collaboration Change management Problem solving and root cause analysis Project management Communication and training Required Skills: Proficient in Excel, Word, SAP, and Power Point. Ability to analyze and solve problems, results oriented. Organized and detail-oriented, adaptable to change. Education and Experience: BS Degree in Science, Food Science, Engineering, or Information Systems 5+ years of experience in food or beverage manufacturing quality systems Experience managing Quality Management System (QMS) platforms or enterprise software Experience supporting GFSI-aligned food safety programs Preferred experience with: Digital QMS platforms Audit and compliance management systems Manufacturing data platforms Working Conditions: Physical Demands- Continuously standing or walking. Regular requirements to lift/handle/carry material or equipment of moderate weight. Visual/Sensory - This position requires attention to detail, requiring attention with one or two senses at a time. Work environment - Work and environment fasted paced, requiring ability to remain focused under pressure. Climate: This position requires the incumbent to have the ability to work in ambient hot and/or cold seasonal environments. Travel Requirements: • Travel (up to 50%) A Career with Refresco Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work. Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits: Pay Range: $89,560-$123,138, plus eligibility for performance-based bonuses based on company objectives. Status: Exempt Medical/Dental/Vision Insurance Health Savings Accounts and Flexible Spending Accounts Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability Pet Insurance Legal Benefits 401(k) Savings Plan with Company Match 12 Paid Holidays 10 Vacation Days and 5 Paid (Sick) Time Off Days Well-being Benefit Discount and Total Reward Programs The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. Application deadline: 12/31/2026 (the application deadline is a good-faith estimate and may be extended in certain circumstances) How to apply: Please visit our careers site at Join Refresco TODAY and enjoy a rewarding CAREER! Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. Refresco Beverages US Inc. is an Equal Opportunity Employer . click apply for full job details
Job DescriptionJob Description Position Title: Section Manager, GSE Software, Test Automation & Simulation Requisition ID: 1869 Position Location: Sterling, VA Position Reports To: Director, Software Engineering Supervises Others: Yes At Trident Systems Space Electronic Systems (SES) division, we believe in the power of using strong engineering principles to drive innovation and solve complex problems. We foster a culture of rigorous engineering and continuous improvement, leveraging the full knowledge of our organization through collaborative product development processes that include design and peer reviews. We combine our expertise in space electronics with right-sized development processes to create innovative, high-performance space-based electronic systems that meet our customers' evolving needs. We are a mission partner supporting DoD, Intelligence Community, and Civil space customers. We develop complex, radiation effects mitigated, designs that balance competing requirements in modern space programs, delivering cutting-edge solutions that enable our customers to achieve more in space. Position Summary The Section Manager for GSE Software, Test Automation & Simulation is a hands-on engineering leader responsible for managing and technically contributing to the development of Ground Support Equipment (GSE) software, automated test infrastructure, simulation environments, testbeds, and emulators used throughout the product development and verification lifecycle. This manager will lead a team that develops the software infrastructure needed to conduct repeatable Software-in-the-Loop (SIL), Hardware-in-the-Loop (HIL), and automated testing of deliverable hardware and embedded systems. The successful candidate must be comfortable operating as both a functional manager and a technical contributor. The role requires direct participation in system architecture, software design, development, integration, troubleshooting, and technical reviews while also providing personnel leadership, workload planning, technical direction, and staff development. Duties and Responsibilities Technical Leadership and Hands-On Development Provide technical leadership for GSE software, automated test systems, SIL/HIL environments, testbeds, simulators, and emulators. Contribute directly to software architecture, detailed design, implementation, code reviews, integration, and troubleshooting. Develop or modify software components, automation frameworks, test utilities, device interfaces, and test scripts as program needs require. Define modular and reusable test-software architectures that can be applied across multiple programs and product lines. Lead the design of testbeds that support incremental development, integration, fault isolation, regression testing, and system-level verification. Develop simulation and emulation capabilities for unavailable, incomplete, high-cost, or difficult-to-access hardware and external interfaces. Ensure test infrastructure provides appropriate data collection, logging, time correlation, monitoring, fault injection, and results reporting capabilities. Test Automation Lead the development and maintenance of automated test frameworks supporting SIL, HIL, integration, regression, production, and system testing. Integrate automated testing into applicable CI/CD pipelines and software release workflows. Establish methods for unattended test execution, repeatable test configuration, automated results collection, and objective pass/fail determination. Ensure automated tests and supporting infrastructure are controlled, documented, repeatable, and traceable to applicable requirements. Personnel and Functional Management Provide direct supervision, technical mentorship, performance management, and career development for engineers within the section. Assign personnel to programs based on technical skills, program priorities, schedules, and development needs. Balance hands-on technical contributions with section leadership and execution responsibilities. Establish technical expectations and ensure engineers follow organizational software development and configuration-management processes. Review staffing needs and support recruiting, interviewing, hiring, and onboarding. Provide accurate status, staffing forecasts, schedule inputs, risks, and recovery recommendations to engineering and program leadership. Process, Quality, and Configuration Management Ensure GSE software, automated test frameworks, test scripts, simulators, and test configurations follow applicable Software Development Life Cycle processes. Establish appropriate configuration management for source code, test scripts, test data, simulation models, testbed configurations, and released test-software baselines. Ensure software releases include the documentation, installation instructions, dependency information, and version identification required for repeatable deployment. Required Qualifications Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or a related technical discipline with 9+ years of experience Experience leading GSE software teams responsible for developing automated test infrastructure, hardware simulations, testbeds, emulators, and HIL/SIL test capabilities. Experience designing or developing automated test systems, GSE software, testbeds, simulators, or hardware emulators. Strong software-development skills in one or more languages such as Python, C/C++. Experience developing software interfaces for embedded hardware, networked devices, serial interfaces, laboratory equipment, or programmable logic. Experience with source control, issue tracking, automated build systems, test frameworks, and CI/CD concepts. Strong written and verbal communication skills, including the ability to communicate with technical teams, program leadership, customers, and executive management. Ability to manage competing priorities across multiple programs. Preferred Qualifications Master's degree in relevant technical or management discipline. Experience integrating software with FPGAs, microcontrollers, sensors, communication interfaces, or custom electronics. Experience with Ethernet, TCP/IP, UDP, serial communications, SpaceWire, CAN, or similar embedded interfaces. Experience with containerized or virtualized test environments. Experience introducing reusable test automation frameworks across multiple projects. Pay Information Full-Time Salary Range: $111,000 - $182,000 Please Note: Actual compensation offered will be determined based on several factors including, but not limited to, relevant experience, skills, education, certifications, internal equity, business considerations, and geographic location where applicable. Benefits Hired applicants may be eligible for benefits including but not limited to: Health benefits Medical Dental Vision Basic life with AD&D Short term disability Long term disability Ancillary (Voluntary life with AD&D, accident, critical illness, hospital, and pet) Spending accounts (HSA, FSA, and DCFSA) Paid time off Holidays 401(k) (including company match) Tuition reimbursement Leaves (Parental, maternity, and military) Annual discretionary bonus (for eligible roles) Trident Systems reserves the right to change or assign other duties to this position. Trident Solutions is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To request reasonable accommodation to participate in the job application or interview process, please contact . Pay Transparency: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
09/25/2026
Full time
Job DescriptionJob Description Position Title: Section Manager, GSE Software, Test Automation & Simulation Requisition ID: 1869 Position Location: Sterling, VA Position Reports To: Director, Software Engineering Supervises Others: Yes At Trident Systems Space Electronic Systems (SES) division, we believe in the power of using strong engineering principles to drive innovation and solve complex problems. We foster a culture of rigorous engineering and continuous improvement, leveraging the full knowledge of our organization through collaborative product development processes that include design and peer reviews. We combine our expertise in space electronics with right-sized development processes to create innovative, high-performance space-based electronic systems that meet our customers' evolving needs. We are a mission partner supporting DoD, Intelligence Community, and Civil space customers. We develop complex, radiation effects mitigated, designs that balance competing requirements in modern space programs, delivering cutting-edge solutions that enable our customers to achieve more in space. Position Summary The Section Manager for GSE Software, Test Automation & Simulation is a hands-on engineering leader responsible for managing and technically contributing to the development of Ground Support Equipment (GSE) software, automated test infrastructure, simulation environments, testbeds, and emulators used throughout the product development and verification lifecycle. This manager will lead a team that develops the software infrastructure needed to conduct repeatable Software-in-the-Loop (SIL), Hardware-in-the-Loop (HIL), and automated testing of deliverable hardware and embedded systems. The successful candidate must be comfortable operating as both a functional manager and a technical contributor. The role requires direct participation in system architecture, software design, development, integration, troubleshooting, and technical reviews while also providing personnel leadership, workload planning, technical direction, and staff development. Duties and Responsibilities Technical Leadership and Hands-On Development Provide technical leadership for GSE software, automated test systems, SIL/HIL environments, testbeds, simulators, and emulators. Contribute directly to software architecture, detailed design, implementation, code reviews, integration, and troubleshooting. Develop or modify software components, automation frameworks, test utilities, device interfaces, and test scripts as program needs require. Define modular and reusable test-software architectures that can be applied across multiple programs and product lines. Lead the design of testbeds that support incremental development, integration, fault isolation, regression testing, and system-level verification. Develop simulation and emulation capabilities for unavailable, incomplete, high-cost, or difficult-to-access hardware and external interfaces. Ensure test infrastructure provides appropriate data collection, logging, time correlation, monitoring, fault injection, and results reporting capabilities. Test Automation Lead the development and maintenance of automated test frameworks supporting SIL, HIL, integration, regression, production, and system testing. Integrate automated testing into applicable CI/CD pipelines and software release workflows. Establish methods for unattended test execution, repeatable test configuration, automated results collection, and objective pass/fail determination. Ensure automated tests and supporting infrastructure are controlled, documented, repeatable, and traceable to applicable requirements. Personnel and Functional Management Provide direct supervision, technical mentorship, performance management, and career development for engineers within the section. Assign personnel to programs based on technical skills, program priorities, schedules, and development needs. Balance hands-on technical contributions with section leadership and execution responsibilities. Establish technical expectations and ensure engineers follow organizational software development and configuration-management processes. Review staffing needs and support recruiting, interviewing, hiring, and onboarding. Provide accurate status, staffing forecasts, schedule inputs, risks, and recovery recommendations to engineering and program leadership. Process, Quality, and Configuration Management Ensure GSE software, automated test frameworks, test scripts, simulators, and test configurations follow applicable Software Development Life Cycle processes. Establish appropriate configuration management for source code, test scripts, test data, simulation models, testbed configurations, and released test-software baselines. Ensure software releases include the documentation, installation instructions, dependency information, and version identification required for repeatable deployment. Required Qualifications Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or a related technical discipline with 9+ years of experience Experience leading GSE software teams responsible for developing automated test infrastructure, hardware simulations, testbeds, emulators, and HIL/SIL test capabilities. Experience designing or developing automated test systems, GSE software, testbeds, simulators, or hardware emulators. Strong software-development skills in one or more languages such as Python, C/C++. Experience developing software interfaces for embedded hardware, networked devices, serial interfaces, laboratory equipment, or programmable logic. Experience with source control, issue tracking, automated build systems, test frameworks, and CI/CD concepts. Strong written and verbal communication skills, including the ability to communicate with technical teams, program leadership, customers, and executive management. Ability to manage competing priorities across multiple programs. Preferred Qualifications Master's degree in relevant technical or management discipline. Experience integrating software with FPGAs, microcontrollers, sensors, communication interfaces, or custom electronics. Experience with Ethernet, TCP/IP, UDP, serial communications, SpaceWire, CAN, or similar embedded interfaces. Experience with containerized or virtualized test environments. Experience introducing reusable test automation frameworks across multiple projects. Pay Information Full-Time Salary Range: $111,000 - $182,000 Please Note: Actual compensation offered will be determined based on several factors including, but not limited to, relevant experience, skills, education, certifications, internal equity, business considerations, and geographic location where applicable. Benefits Hired applicants may be eligible for benefits including but not limited to: Health benefits Medical Dental Vision Basic life with AD&D Short term disability Long term disability Ancillary (Voluntary life with AD&D, accident, critical illness, hospital, and pet) Spending accounts (HSA, FSA, and DCFSA) Paid time off Holidays 401(k) (including company match) Tuition reimbursement Leaves (Parental, maternity, and military) Annual discretionary bonus (for eligible roles) Trident Systems reserves the right to change or assign other duties to this position. Trident Solutions is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To request reasonable accommodation to participate in the job application or interview process, please contact . Pay Transparency: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job DescriptionJob Description Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Summary Description: The Manager, Quality Systems Platforms will take a leadership role in the administration, optimization, strategic advancement and ongoing maintenance of existing and new digital platforms that support food safety, quality, regulatory, and compliance processes. This role ensures that quality systems technology effectively enables operational excellence, regulatory compliance, and data-driven decision making within beverage manufacturing operations. This role will sit at any one of our plants with preference to Fort Worth, TX in the US. Or in Canada in Mississauga (Toronto), or Calgary. Essential Job Functions: Platform Ownership & Administration Serve as the system owner for Quality and Food Safety digital platforms used across manufacturing sites. Support for SAP implementations, providing expertise for unit and integrated testing, on -site support for discovery, week in the life, go live, and hyper-care activities. Manage system configuration, user access, workflows, and functionality to ensure alignment with quality processes. Ensure system reliability, data integrity, and work with internal IT and systems provider support as needed to ensure consistent platform performance Coordinate with IT to manage system upgrades, integrations, and cybersecurity requirements. Quality Systems Enablement Support digital execution of core quality processes, including: SPC quality data collection and analysis Document control Corrective and Preventive Actions (CAPA) Non-conformance management Ensure systems effectively support compliance with food safety and regulatory expectations. Continuous Improvement & Optimization Identify opportunities to improve efficiency, usability, and automation within quality systems platforms. Provide second level support to users for day-to-day problem resolution with SAP activities. Lead implementation of new platform capabilities or modules, including incorporation of: o Customer complaints o Supplier document control and quality management o Audit management o Training and competency tracking o Change management o Risk management and food safety programs Partner with cross-functional teams to align digital tools with operational workflows. Analyze system usage data to drive improvements in adoption and effectiveness. Implementation & Deployment Lead the implementation of new quality technology solutions or system enhancements. Coordinate requirements gathering, configuration, testing, and validation activities. Develop implementation plans and manage project timelines. Ensure proper change management and communication during system updates. Data & Reporting Develop dashboards and reporting tools to support quality performance monitoring and leadership visibility. Provide analysis tools and analyze data to assist in driving process improvements. Ensure data captured within platforms supports trend analysis, risk identification, and compliance reporting. Maintain data standards and governance practices. Training & User Support Develop and deliver training programs for system users across manufacturing sites. Provide ongoing user support and troubleshooting. Maintain system documentation, training materials, and user guides. Promote strong system adoption across the organization. Leadership Responsibilities: Manager Provides training, direction and instruction and conducts performance evaluations. Provides guidance and training on work standards and expected outcomes. Competencies: Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. Technical Skills Quality Management Systems (QMS) Digital platform administration Statistical Process Control Database design and support Data analytics and reporting Process mapping and workflow design System implementation and validation Leadership Skills Cross-functional collaboration Change management Problem solving and root cause analysis Project management Communication and training Required Skills: Proficient in Excel, Word, SAP, and Power Point. Ability to analyze and solve problems, results oriented. Organized and detail-oriented, adaptable to change. Education and Experience: BS Degree in Science, Food Science, Engineering, or Information Systems 5+ years of experience in food or beverage manufacturing quality systems Experience managing Quality Management System (QMS) platforms or enterprise software Experience supporting GFSI-aligned food safety programs Preferred experience with: Digital QMS platforms Audit and compliance management systems Manufacturing data platforms Working Conditions: Physical Demands- Continuously standing or walking. Regular requirements to lift/handle/carry material or equipment of moderate weight. Visual/Sensory - This position requires attention to detail, requiring attention with one or two senses at a time. Work environment - Work and environment fasted paced, requiring ability to remain focused under pressure. Climate: This position requires the incumbent to have the ability to work in ambient hot and/or cold seasonal environments. Travel Requirements: • Travel (up to 50%) A Career with Refresco Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work. Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits: Pay Range: $89,560-$123,138, plus eligibility for performance-based bonuses based on company objectives. Status: Exempt Medical/Dental/Vision Insurance Health Savings Accounts and Flexible Spending Accounts Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability Pet Insurance Legal Benefits 401(k) Savings Plan with Company Match 12 Paid Holidays 10 Vacation Days and 5 Paid (Sick) Time Off Days Well-being Benefit Discount and Total Reward Programs The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. Application deadline: 12/31/2026 (the application deadline is a good-faith estimate and may be extended in certain circumstances) How to apply: Please visit our careers site at Join Refresco TODAY and enjoy a rewarding CAREER! Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. Refresco Beverages US Inc. is an Equal Opportunity Employer . click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Summary Description: The Manager, Quality Systems Platforms will take a leadership role in the administration, optimization, strategic advancement and ongoing maintenance of existing and new digital platforms that support food safety, quality, regulatory, and compliance processes. This role ensures that quality systems technology effectively enables operational excellence, regulatory compliance, and data-driven decision making within beverage manufacturing operations. This role will sit at any one of our plants with preference to Fort Worth, TX in the US. Or in Canada in Mississauga (Toronto), or Calgary. Essential Job Functions: Platform Ownership & Administration Serve as the system owner for Quality and Food Safety digital platforms used across manufacturing sites. Support for SAP implementations, providing expertise for unit and integrated testing, on -site support for discovery, week in the life, go live, and hyper-care activities. Manage system configuration, user access, workflows, and functionality to ensure alignment with quality processes. Ensure system reliability, data integrity, and work with internal IT and systems provider support as needed to ensure consistent platform performance Coordinate with IT to manage system upgrades, integrations, and cybersecurity requirements. Quality Systems Enablement Support digital execution of core quality processes, including: SPC quality data collection and analysis Document control Corrective and Preventive Actions (CAPA) Non-conformance management Ensure systems effectively support compliance with food safety and regulatory expectations. Continuous Improvement & Optimization Identify opportunities to improve efficiency, usability, and automation within quality systems platforms. Provide second level support to users for day-to-day problem resolution with SAP activities. Lead implementation of new platform capabilities or modules, including incorporation of: o Customer complaints o Supplier document control and quality management o Audit management o Training and competency tracking o Change management o Risk management and food safety programs Partner with cross-functional teams to align digital tools with operational workflows. Analyze system usage data to drive improvements in adoption and effectiveness. Implementation & Deployment Lead the implementation of new quality technology solutions or system enhancements. Coordinate requirements gathering, configuration, testing, and validation activities. Develop implementation plans and manage project timelines. Ensure proper change management and communication during system updates. Data & Reporting Develop dashboards and reporting tools to support quality performance monitoring and leadership visibility. Provide analysis tools and analyze data to assist in driving process improvements. Ensure data captured within platforms supports trend analysis, risk identification, and compliance reporting. Maintain data standards and governance practices. Training & User Support Develop and deliver training programs for system users across manufacturing sites. Provide ongoing user support and troubleshooting. Maintain system documentation, training materials, and user guides. Promote strong system adoption across the organization. Leadership Responsibilities: Manager Provides training, direction and instruction and conducts performance evaluations. Provides guidance and training on work standards and expected outcomes. Competencies: Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. Technical Skills Quality Management Systems (QMS) Digital platform administration Statistical Process Control Database design and support Data analytics and reporting Process mapping and workflow design System implementation and validation Leadership Skills Cross-functional collaboration Change management Problem solving and root cause analysis Project management Communication and training Required Skills: Proficient in Excel, Word, SAP, and Power Point. Ability to analyze and solve problems, results oriented. Organized and detail-oriented, adaptable to change. Education and Experience: BS Degree in Science, Food Science, Engineering, or Information Systems 5+ years of experience in food or beverage manufacturing quality systems Experience managing Quality Management System (QMS) platforms or enterprise software Experience supporting GFSI-aligned food safety programs Preferred experience with: Digital QMS platforms Audit and compliance management systems Manufacturing data platforms Working Conditions: Physical Demands- Continuously standing or walking. Regular requirements to lift/handle/carry material or equipment of moderate weight. Visual/Sensory - This position requires attention to detail, requiring attention with one or two senses at a time. Work environment - Work and environment fasted paced, requiring ability to remain focused under pressure. Climate: This position requires the incumbent to have the ability to work in ambient hot and/or cold seasonal environments. Travel Requirements: • Travel (up to 50%) A Career with Refresco Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work. Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits: Pay Range: $89,560-$123,138, plus eligibility for performance-based bonuses based on company objectives. Status: Exempt Medical/Dental/Vision Insurance Health Savings Accounts and Flexible Spending Accounts Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability Pet Insurance Legal Benefits 401(k) Savings Plan with Company Match 12 Paid Holidays 10 Vacation Days and 5 Paid (Sick) Time Off Days Well-being Benefit Discount and Total Reward Programs The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. Application deadline: 12/31/2026 (the application deadline is a good-faith estimate and may be extended in certain circumstances) How to apply: Please visit our careers site at Join Refresco TODAY and enjoy a rewarding CAREER! Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. Refresco Beverages US Inc. is an Equal Opportunity Employer . click apply for full job details
Job DescriptionJob Description Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. TITLE: Quality Assurance Specialist REPORTS TO: Quality Assurance Manager LOCATION: Deep East Texas Workforce Development Area EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee Career Team is looking to hire a Quality Assurance Specialist responsible for conducting case file reviews, monitoring data integrity, and ensuring program compliance with contract requirements. This role identifies deficiencies, supports corrective action, and contributes to a culture of continuous improvement across the Deep East Texas project. Work is performed under the supervision of the Quality Assurance Manager. Your Impact on Career Team's Success: Conduct regular reviews of participant case files to evaluate accuracy, completeness, and compliance with federal WIOA/TANF, state, local, and corporate policies Monitor data entered into Work In Texas and other participant information systems for accuracy and timeliness Identify deficiencies and trends, document findings, and recommend corrective action Provide internal monitoring, second reviews, and oversight of program activities and requirements Support staff in resolving file and data issues to ensure no disallowed costs on eligibility Work with staff to ensure correct documents and case notes are entered into the system for all services provided to customers Prepare and present quality assurance reports and dashboards to project leadership Assist with preparation for and response to program monitoring and audits Support the development and continuous improvement of policies, procedures, and quality management practices Partner with the Quality Assurance Manager to address recurring issues through targeted staff training Support the invoicing and expenditure compliance relationship between the funder and the corporate fiscal team, including timely invoice corrections Process participant exits from the database to hard file in coordination with the leadership team Serve as a subject matter expert in program compliance and policy Maintain up-to-date knowledge of standard operating procedures and contract updates Maintain a high level of accuracy and confidentiality in handling participant information Approach each day and task with a "ZAG" mindset Other duties and projects as needed This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. To Qualify for This Role, You Must Have: Bachelor's degree, or an equivalent combination of education and experience 2+ years of experience in quality assurance, monitoring, compliance, or case management Knowledge of WIOA, TANF, and/or SNAP eligibility and documentation requirements Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills Computer literate with strong MS Excel skills and the ability to learn specialized databases and software systems Ability to work across all levels of management and staff in a dynamic team environment Excellent interpersonal and communication skills (oral and written) Exceptional time management skills to meet deadlines and complete a high volume of work with speed and accuracy A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: Experience conducting case file reviews or audits in a workforce development setting Master's or MBA degree Strong computer skills in MS Excel and Google Sheets Bilingual or multilingual Salary: $38,000 - $40,000 /yr Salary is commensurate with education and experience. Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time Travel: As needed About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team's outstanding record of accelerating the human condition has resulted in numerous honors: Named by Inc. Magazine as one of America's 500 fastest growing privately held companies Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment . click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. TITLE: Quality Assurance Specialist REPORTS TO: Quality Assurance Manager LOCATION: Deep East Texas Workforce Development Area EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee Career Team is looking to hire a Quality Assurance Specialist responsible for conducting case file reviews, monitoring data integrity, and ensuring program compliance with contract requirements. This role identifies deficiencies, supports corrective action, and contributes to a culture of continuous improvement across the Deep East Texas project. Work is performed under the supervision of the Quality Assurance Manager. Your Impact on Career Team's Success: Conduct regular reviews of participant case files to evaluate accuracy, completeness, and compliance with federal WIOA/TANF, state, local, and corporate policies Monitor data entered into Work In Texas and other participant information systems for accuracy and timeliness Identify deficiencies and trends, document findings, and recommend corrective action Provide internal monitoring, second reviews, and oversight of program activities and requirements Support staff in resolving file and data issues to ensure no disallowed costs on eligibility Work with staff to ensure correct documents and case notes are entered into the system for all services provided to customers Prepare and present quality assurance reports and dashboards to project leadership Assist with preparation for and response to program monitoring and audits Support the development and continuous improvement of policies, procedures, and quality management practices Partner with the Quality Assurance Manager to address recurring issues through targeted staff training Support the invoicing and expenditure compliance relationship between the funder and the corporate fiscal team, including timely invoice corrections Process participant exits from the database to hard file in coordination with the leadership team Serve as a subject matter expert in program compliance and policy Maintain up-to-date knowledge of standard operating procedures and contract updates Maintain a high level of accuracy and confidentiality in handling participant information Approach each day and task with a "ZAG" mindset Other duties and projects as needed This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. To Qualify for This Role, You Must Have: Bachelor's degree, or an equivalent combination of education and experience 2+ years of experience in quality assurance, monitoring, compliance, or case management Knowledge of WIOA, TANF, and/or SNAP eligibility and documentation requirements Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills Computer literate with strong MS Excel skills and the ability to learn specialized databases and software systems Ability to work across all levels of management and staff in a dynamic team environment Excellent interpersonal and communication skills (oral and written) Exceptional time management skills to meet deadlines and complete a high volume of work with speed and accuracy A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: Experience conducting case file reviews or audits in a workforce development setting Master's or MBA degree Strong computer skills in MS Excel and Google Sheets Bilingual or multilingual Salary: $38,000 - $40,000 /yr Salary is commensurate with education and experience. Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time Travel: As needed About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team's outstanding record of accelerating the human condition has resulted in numerous honors: Named by Inc. Magazine as one of America's 500 fastest growing privately held companies Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment . click apply for full job details
Job DescriptionJob Description Location: Southeast U.S. - Multiple locations This role will require regular presence at client sites in the designated areas This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Responsibilities: Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation Manage lab computing aspects of installing new, retirement and relocation of equipment Implement Windows based security Ensure adherence to client's corporate policies through periodic reporting and compliance programs Act as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management efforts Document procedures, policies, troubleshooting and best practices Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Qualifications: Bachelor of Science in computer science, life science or equivalent industry experience 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred) Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/25/2026
Full time
Job DescriptionJob Description Location: Southeast U.S. - Multiple locations This role will require regular presence at client sites in the designated areas This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Responsibilities: Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation Manage lab computing aspects of installing new, retirement and relocation of equipment Implement Windows based security Ensure adherence to client's corporate policies through periodic reporting and compliance programs Act as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management efforts Document procedures, policies, troubleshooting and best practices Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Qualifications: Bachelor of Science in computer science, life science or equivalent industry experience 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred) Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The New York Public Library
New York City, New York
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
09/25/2026
Full time
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
The New York Public Library
Jersey City, New Jersey
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
09/25/2026
Full time
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
Foxconn Industrial Internet - FII
The Woodlands, Texas
Job DescriptionJob DescriptionOverview: Foxconn Industrial Internet (FII) is seeking a Debug Technician to troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Once a part of the team, you will be responsible for a wide variety of tasks within the DEPT in an office/production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. Reporting to the Failure Analysis Engineering Manager, the Debug Technician's role conducts, tests, and troubleshoots electronic product, components, and systems to ensure production quality standards are met. Duties and Responsibilities: Tests the server/computer tray to meet specified requirements. Troubleshoots, debugs, and determines root cause at multiple system levels for customer devices and analyzes circuits and topologies to identify marginal failure root causes. Repairs for failing devices. Troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Monitor ORT (on-going reliability tests) /RDT (reliability demonstration tests) and report issues to Test Engineers. Cross-functional Collaboration: Work directly with design and manufacturing teams to investigate hardware issues down to the component level. Document procedure, follow SOPs. Assists with the fabrication and development of new equipment, fixtures, and test programs. Internal Collaboration: Collaborate with multiple internal engineering disciplines (HW, SW, Diags, Quality, Product, Mechanical, Materials, Reliability) to resolve complex hardware issues. Assist Test Engineers with test station setup and other processes including modeling, pre-pilot, and pilot runs. Perform other duties as assigned. Qualifications: Ability to read test logs. Basic understanding of Linux/UNIX Ability to work with switches, network equipment, etc. Some experience with computer hardware like CPUs, NIC, Memory, etc. Must be able to adapt to stressful situations and complete projects under tight deadlines. Electronic Assembly: Schematics, PCB point to point wiring; Cables: connector/ wire soldering; oscilloscope, cable & harness testing, trouble shooting, component testing, logic analyzer; Inspection: PCB loaded, components, cable/harness, microscope. The work environment involves some exposure to hazards or physical risks, which require the following basic safety precautions. Powered by JazzHR wzGSZzwCgO
09/25/2026
Full time
Job DescriptionJob DescriptionOverview: Foxconn Industrial Internet (FII) is seeking a Debug Technician to troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Once a part of the team, you will be responsible for a wide variety of tasks within the DEPT in an office/production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. Reporting to the Failure Analysis Engineering Manager, the Debug Technician's role conducts, tests, and troubleshoots electronic product, components, and systems to ensure production quality standards are met. Duties and Responsibilities: Tests the server/computer tray to meet specified requirements. Troubleshoots, debugs, and determines root cause at multiple system levels for customer devices and analyzes circuits and topologies to identify marginal failure root causes. Repairs for failing devices. Troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Monitor ORT (on-going reliability tests) /RDT (reliability demonstration tests) and report issues to Test Engineers. Cross-functional Collaboration: Work directly with design and manufacturing teams to investigate hardware issues down to the component level. Document procedure, follow SOPs. Assists with the fabrication and development of new equipment, fixtures, and test programs. Internal Collaboration: Collaborate with multiple internal engineering disciplines (HW, SW, Diags, Quality, Product, Mechanical, Materials, Reliability) to resolve complex hardware issues. Assist Test Engineers with test station setup and other processes including modeling, pre-pilot, and pilot runs. Perform other duties as assigned. Qualifications: Ability to read test logs. Basic understanding of Linux/UNIX Ability to work with switches, network equipment, etc. Some experience with computer hardware like CPUs, NIC, Memory, etc. Must be able to adapt to stressful situations and complete projects under tight deadlines. Electronic Assembly: Schematics, PCB point to point wiring; Cables: connector/ wire soldering; oscilloscope, cable & harness testing, trouble shooting, component testing, logic analyzer; Inspection: PCB loaded, components, cable/harness, microscope. The work environment involves some exposure to hazards or physical risks, which require the following basic safety precautions. Powered by JazzHR wzGSZzwCgO
Job DescriptionJob Description Overview Advanced Battle Management System Test Manager LOCATION: Eglin AFB, FL Salary Range: If required JOB STATUS: Full-time CLEARANCE: Secret TRAVEL: 25% Astrion has an exciting opportunity for a senior level Advanced Battle Management System Test Manger located at Eglin AFB, Florida. REQUIRED QUALIFICATIONS / SKILLS Master's Degree in a technical field and 10 years of relevant experience. Additional experience may be substituted for education. An Active Secret Clearance with the ability to obtain and maintain a Top Secret clearance. U.S. Citizenship is required. Prior work experience in Developmental Test and Evaluation (DT&E). Experience writing, reviewing or editing Test and Evaluation Master Plan (TEMP), Test and Evaluation Strategy (TES), Test Plan and Test Report documentation. Experience with the Deficiency Reporting (DR) process for agile or DevSecOps software development programs. Advanced proficiency in Office 365 products to include Word, Excel PowerPoint, Teams and Sharepoint. Experience interfacing with multiple stakeholders regarding project scope, status, schedules, and required documentation. Effective oral and written communications skills, good interpersonal communications skills and comfortable working in a team environment. High level of self-initiative and self-motivation with the ability to work under minimal supervision. Must be capable of traveling to TDY locations as needed. PREFERRED QUALIFICATIONS / SKILLS Experience working in a highly technical environment or with advanced technology test programs. Familiarity with Information Technology infrastructure, networking, cybersecurity and software development practices. Familiarity with Agile Development processes and DevSecOps. Proficient using Confluence and JIRA workspaces and collaboration tools. In-depth knowledge of DODI 5000.89/DAFI 99-103, Capabilities-Based Test and Evaluation. In depth knowledge of the Middle Tier and Software acquisition pathways Have in-depth knowledge of battle management processes and systems at multiple security levels to better understand how to develop test plans and lead a complex test of multiple systems for collection and analysis of valid and accurate data. Active Top Secret clearance. RESPONSIBILITIES Manage test schedule and documentation for complex C2 system of systems test projects from initiation to completion. Manage information systems for team collaboration, document management and meeting schedules. Provide detailed analysis of courses of action (COAs) for test projects, analyze and make recommendations for improvements and optimization of test projects to ABMS Test leadership. Write, edit, and maintain technical test documentation and track test program status. Organize and interpret data to inform DOD decision makers, turn data into actionable knowledge; drive successful operations and shape organization technology and resource investments. Support test engineers when interacting with System Program Offices, other military services, and development contractors.
09/25/2026
Full time
Job DescriptionJob Description Overview Advanced Battle Management System Test Manager LOCATION: Eglin AFB, FL Salary Range: If required JOB STATUS: Full-time CLEARANCE: Secret TRAVEL: 25% Astrion has an exciting opportunity for a senior level Advanced Battle Management System Test Manger located at Eglin AFB, Florida. REQUIRED QUALIFICATIONS / SKILLS Master's Degree in a technical field and 10 years of relevant experience. Additional experience may be substituted for education. An Active Secret Clearance with the ability to obtain and maintain a Top Secret clearance. U.S. Citizenship is required. Prior work experience in Developmental Test and Evaluation (DT&E). Experience writing, reviewing or editing Test and Evaluation Master Plan (TEMP), Test and Evaluation Strategy (TES), Test Plan and Test Report documentation. Experience with the Deficiency Reporting (DR) process for agile or DevSecOps software development programs. Advanced proficiency in Office 365 products to include Word, Excel PowerPoint, Teams and Sharepoint. Experience interfacing with multiple stakeholders regarding project scope, status, schedules, and required documentation. Effective oral and written communications skills, good interpersonal communications skills and comfortable working in a team environment. High level of self-initiative and self-motivation with the ability to work under minimal supervision. Must be capable of traveling to TDY locations as needed. PREFERRED QUALIFICATIONS / SKILLS Experience working in a highly technical environment or with advanced technology test programs. Familiarity with Information Technology infrastructure, networking, cybersecurity and software development practices. Familiarity with Agile Development processes and DevSecOps. Proficient using Confluence and JIRA workspaces and collaboration tools. In-depth knowledge of DODI 5000.89/DAFI 99-103, Capabilities-Based Test and Evaluation. In depth knowledge of the Middle Tier and Software acquisition pathways Have in-depth knowledge of battle management processes and systems at multiple security levels to better understand how to develop test plans and lead a complex test of multiple systems for collection and analysis of valid and accurate data. Active Top Secret clearance. RESPONSIBILITIES Manage test schedule and documentation for complex C2 system of systems test projects from initiation to completion. Manage information systems for team collaboration, document management and meeting schedules. Provide detailed analysis of courses of action (COAs) for test projects, analyze and make recommendations for improvements and optimization of test projects to ABMS Test leadership. Write, edit, and maintain technical test documentation and track test program status. Organize and interpret data to inform DOD decision makers, turn data into actionable knowledge; drive successful operations and shape organization technology and resource investments. Support test engineers when interacting with System Program Offices, other military services, and development contractors.
Job DescriptionJob Description Active Top Secret and DHS Suitability Required About Aretum Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking a Facilitation Manager that integrates information sharing, analysis, and operational coordination across external partners and internal offices while supporting cybersecurity planning and strategic initiatives. Provide technical expertise in cyber threat intelligence, security operations, and cyber incident response, translating complex technical information for executive audiences through briefings and written products while leading staff and client relationships. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information and must adhere to applicable safeguarding and compliance requirements. Responsibilities Coordinate information sharing, analysis, and operational activities across external cybersecurity partners and internal offices. Support cybersecurity planning and strategic initiatives by identifying trends, operational needs, and opportunities for improved coordination. Analyze cyber threat intelligence, security operations, and incident response information and translate technical findings into clear information for executive audiences. Develop and deliver executive briefings, written products, and other communications for senior leaders and stakeholders. Lead and manage staff while maintaining strong client relationships and coordinating work across assigned activities. Requirements BA/BS degree and 10-15 years of relevant experience, or an equivalent combination of education and experience. Experience with cyber threat intelligence, security operations, and cyber incident response. Strong ability to translate complex technical information into clear executive-level briefings and written products. Excellent communication, collaboration, and coordination skills, including experience working with cybersecurity industry partners. Experience working across both technical and policy environments to support cybersecurity operations and strategic initiatives. Demonstrated experience leading staff, managing client relationships, and coordinating similar cybersecurity workstreams. Travel Requirements This is a hybrid position, with work performed both remotely and at designated client or corporate locations, as needed. Travel requirements may vary depending on project assignments, client meetings, or internal collaboration and will be communicated in advance whenever possible. Benefits Salary Range: $170,000-$200,000 annually. Final compensation will be determined based on factors including education, experience, qualifications, skills, and applicable contract requirements. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Family Leave (Maternity, Paternity) Short Term & Long-Term Disability Training & Development EEO Statement Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. If you require reasonable accommodation during the hiring process due to a disability, please contact for assistance. Equal Opportunity Employer/Veterans/Disabled
09/25/2026
Full time
Job DescriptionJob Description Active Top Secret and DHS Suitability Required About Aretum Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking a Facilitation Manager that integrates information sharing, analysis, and operational coordination across external partners and internal offices while supporting cybersecurity planning and strategic initiatives. Provide technical expertise in cyber threat intelligence, security operations, and cyber incident response, translating complex technical information for executive audiences through briefings and written products while leading staff and client relationships. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information and must adhere to applicable safeguarding and compliance requirements. Responsibilities Coordinate information sharing, analysis, and operational activities across external cybersecurity partners and internal offices. Support cybersecurity planning and strategic initiatives by identifying trends, operational needs, and opportunities for improved coordination. Analyze cyber threat intelligence, security operations, and incident response information and translate technical findings into clear information for executive audiences. Develop and deliver executive briefings, written products, and other communications for senior leaders and stakeholders. Lead and manage staff while maintaining strong client relationships and coordinating work across assigned activities. Requirements BA/BS degree and 10-15 years of relevant experience, or an equivalent combination of education and experience. Experience with cyber threat intelligence, security operations, and cyber incident response. Strong ability to translate complex technical information into clear executive-level briefings and written products. Excellent communication, collaboration, and coordination skills, including experience working with cybersecurity industry partners. Experience working across both technical and policy environments to support cybersecurity operations and strategic initiatives. Demonstrated experience leading staff, managing client relationships, and coordinating similar cybersecurity workstreams. Travel Requirements This is a hybrid position, with work performed both remotely and at designated client or corporate locations, as needed. Travel requirements may vary depending on project assignments, client meetings, or internal collaboration and will be communicated in advance whenever possible. Benefits Salary Range: $170,000-$200,000 annually. Final compensation will be determined based on factors including education, experience, qualifications, skills, and applicable contract requirements. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Family Leave (Maternity, Paternity) Short Term & Long-Term Disability Training & Development EEO Statement Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. If you require reasonable accommodation during the hiring process due to a disability, please contact for assistance. Equal Opportunity Employer/Veterans/Disabled
Job DescriptionJob DescriptionOverview: Foxconn Industrial Internet (FII) is seeking a Debug Technician to troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Once a part of the team, you will be responsible for a wide variety of tasks within the DEPT in an office/production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. Reporting to the Failure Analysis Engineering Manager, the Debug Technician's role conducts, tests, and troubleshoots electronic product, components, and systems to ensure production quality standards are met. Duties and Responsibilities: Tests the server/computer tray to meet specified requirements. Troubleshoots, debugs, and determines root cause at multiple system levels for customer devices and analyzes circuits and topologies to identify marginal failure root causes. Repairs for failing devices. Troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Monitor ORT (on-going reliability tests) /RDT (reliability demonstration tests) and report issues to Test Engineers. Cross-functional Collaboration: Work directly with design and manufacturing teams to investigate hardware issues down to the component level. Document procedure, follow SOPs. Assists with the fabrication and development of new equipment, fixtures, and test programs. Internal Collaboration: Collaborate with multiple internal engineering disciplines (HW, SW, Diags, Quality, Product, Mechanical, Materials, Reliability) to resolve complex hardware issues. Assist Test Engineers with test station setup and other processes including modeling, pre-pilot, and pilot runs. Perform other duties as assigned. Qualifications: Ability to read test logs. Basic understanding of Linux/UNIX Ability to work with switches, network equipment, etc. Some experience with computer hardware like CPUs, NIC, Memory, etc. Must be able to adapt to stressful situations and complete projects under tight deadlines. Electronic Assembly: Schematics, PCB point to point wiring; Cables: connector/ wire soldering; oscilloscope, cable & harness testing, trouble shooting, component testing, logic analyzer; Inspection: PCB loaded, components, cable/harness, microscope. The work environment involves some exposure to hazards or physical risks, which require the following basic safety precautions. Powered by JazzHR wzGSZzwCgO
09/25/2026
Full time
Job DescriptionJob DescriptionOverview: Foxconn Industrial Internet (FII) is seeking a Debug Technician to troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Once a part of the team, you will be responsible for a wide variety of tasks within the DEPT in an office/production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. Reporting to the Failure Analysis Engineering Manager, the Debug Technician's role conducts, tests, and troubleshoots electronic product, components, and systems to ensure production quality standards are met. Duties and Responsibilities: Tests the server/computer tray to meet specified requirements. Troubleshoots, debugs, and determines root cause at multiple system levels for customer devices and analyzes circuits and topologies to identify marginal failure root causes. Repairs for failing devices. Troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Monitor ORT (on-going reliability tests) /RDT (reliability demonstration tests) and report issues to Test Engineers. Cross-functional Collaboration: Work directly with design and manufacturing teams to investigate hardware issues down to the component level. Document procedure, follow SOPs. Assists with the fabrication and development of new equipment, fixtures, and test programs. Internal Collaboration: Collaborate with multiple internal engineering disciplines (HW, SW, Diags, Quality, Product, Mechanical, Materials, Reliability) to resolve complex hardware issues. Assist Test Engineers with test station setup and other processes including modeling, pre-pilot, and pilot runs. Perform other duties as assigned. Qualifications: Ability to read test logs. Basic understanding of Linux/UNIX Ability to work with switches, network equipment, etc. Some experience with computer hardware like CPUs, NIC, Memory, etc. Must be able to adapt to stressful situations and complete projects under tight deadlines. Electronic Assembly: Schematics, PCB point to point wiring; Cables: connector/ wire soldering; oscilloscope, cable & harness testing, trouble shooting, component testing, logic analyzer; Inspection: PCB loaded, components, cable/harness, microscope. The work environment involves some exposure to hazards or physical risks, which require the following basic safety precautions. Powered by JazzHR wzGSZzwCgO
The New York Public Library
White Plains, New York
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
09/25/2026
Full time
Job DescriptionJob DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology. The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks. Key Responsibilities Reporting to the Director, Digital Technology, the Manager, QA will: Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing Hire and mentor a team of QA engineers Give constructive feedback to help your direct reports grow in their professional careers Improve software quality and processes to measure quality Work with product owners, project managers and other partners to define test strategies, test development and test execution Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission Drive QA projects and provide leadership in an innovative and fast-paced environment Take responsibility for the overall planning, execution and success of complex technical projects Ensuring that products adhere to quality standards Preparing reports by collecting, analyzing and summarizing data Working according to deadlines for the delivery of products Work closely with the development team to ensure we're building the best products Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA Hold your own in technical discussion, be a subject matter expert, and have strategic influence Communicate cross-functionally and drive QA efforts Our expectations for this person are that within 1 month, this person will: Quickly acclimate to the Library's infrastructure, environments and deployment practices Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members 3 months, this person will: Gain an understanding of NYPL's QA processes, products and visions. Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team. Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams. 6 months, this person will: Solicit, institute and maintain new best practices across their team Identify and remove duplicated or wasted effort across projects Consolidate QA stacks and research and propose new technologies when needed. 12 months and beyond, this person will: Guide their team members towards improvement and professional development Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required Establish best practices and KPI around measuring success for product QA and releases Required Education, Experience & SkillsRequired Education & Experience Bachelor's Degree or certificate from specialized coding program 3 years of hands-on technical leadership and people management experience 5 or more years of hands-on QA/Automation experience on relevant tech stack Required Skills 5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers. Development and/or test automation experience Strong understanding of Agile workflow and development methodologies Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase. A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds. Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms Preferred QualificationsPreferred Qualifications 10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers) Experience with cloud platforms (e.g. AWS) Experience with search technologies (e.g. Solr, Elasticsearch) Experience with event-driven architectures Familiarity with CMS like Drupal is beneficial More Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact for instructions on how to submit the required information for the evaluation of their exemption request. Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Physical Duties Limited physical effort is required May require travel within NYC Physical Required? No Union/Non Union Non Union Schedule Monday - Friday; 9AM - 5PM
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
Job DescriptionJob Description Overview Advanced Battle Management System Test Manager LOCATION: Eglin AFB, FL Salary Range: If required JOB STATUS: Full-time CLEARANCE: Secret TRAVEL: 25% Astrion has an exciting opportunity for a senior level Advanced Battle Management System Test Manger located at Eglin AFB, Florida. REQUIRED QUALIFICATIONS / SKILLS Master's Degree in a technical field and 10 years of relevant experience. Additional experience may be substituted for education. An Active Secret Clearance with the ability to obtain and maintain a Top Secret clearance. U.S. Citizenship is required. Prior work experience in Developmental Test and Evaluation (DT&E). Experience writing, reviewing or editing Test and Evaluation Master Plan (TEMP), Test and Evaluation Strategy (TES), Test Plan and Test Report documentation. Experience with the Deficiency Reporting (DR) process for agile or DevSecOps software development programs. Advanced proficiency in Office 365 products to include Word, Excel PowerPoint, Teams and Sharepoint. Experience interfacing with multiple stakeholders regarding project scope, status, schedules, and required documentation. Effective oral and written communications skills, good interpersonal communications skills and comfortable working in a team environment. High level of self-initiative and self-motivation with the ability to work under minimal supervision. Must be capable of traveling to TDY locations as needed. PREFERRED QUALIFICATIONS / SKILLS Experience working in a highly technical environment or with advanced technology test programs. Familiarity with Information Technology infrastructure, networking, cybersecurity and software development practices. Familiarity with Agile Development processes and DevSecOps. Proficient using Confluence and JIRA workspaces and collaboration tools. In-depth knowledge of DODI 5000.89/DAFI 99-103, Capabilities-Based Test and Evaluation. In depth knowledge of the Middle Tier and Software acquisition pathways Have in-depth knowledge of battle management processes and systems at multiple security levels to better understand how to develop test plans and lead a complex test of multiple systems for collection and analysis of valid and accurate data. Active Top Secret clearance. RESPONSIBILITIES Manage test schedule and documentation for complex C2 system of systems test projects from initiation to completion. Manage information systems for team collaboration, document management and meeting schedules. Provide detailed analysis of courses of action (COAs) for test projects, analyze and make recommendations for improvements and optimization of test projects to ABMS Test leadership. Write, edit, and maintain technical test documentation and track test program status. Organize and interpret data to inform DOD decision makers, turn data into actionable knowledge; drive successful operations and shape organization technology and resource investments. Support test engineers when interacting with System Program Offices, other military services, and development contractors.
09/25/2026
Full time
Job DescriptionJob Description Overview Advanced Battle Management System Test Manager LOCATION: Eglin AFB, FL Salary Range: If required JOB STATUS: Full-time CLEARANCE: Secret TRAVEL: 25% Astrion has an exciting opportunity for a senior level Advanced Battle Management System Test Manger located at Eglin AFB, Florida. REQUIRED QUALIFICATIONS / SKILLS Master's Degree in a technical field and 10 years of relevant experience. Additional experience may be substituted for education. An Active Secret Clearance with the ability to obtain and maintain a Top Secret clearance. U.S. Citizenship is required. Prior work experience in Developmental Test and Evaluation (DT&E). Experience writing, reviewing or editing Test and Evaluation Master Plan (TEMP), Test and Evaluation Strategy (TES), Test Plan and Test Report documentation. Experience with the Deficiency Reporting (DR) process for agile or DevSecOps software development programs. Advanced proficiency in Office 365 products to include Word, Excel PowerPoint, Teams and Sharepoint. Experience interfacing with multiple stakeholders regarding project scope, status, schedules, and required documentation. Effective oral and written communications skills, good interpersonal communications skills and comfortable working in a team environment. High level of self-initiative and self-motivation with the ability to work under minimal supervision. Must be capable of traveling to TDY locations as needed. PREFERRED QUALIFICATIONS / SKILLS Experience working in a highly technical environment or with advanced technology test programs. Familiarity with Information Technology infrastructure, networking, cybersecurity and software development practices. Familiarity with Agile Development processes and DevSecOps. Proficient using Confluence and JIRA workspaces and collaboration tools. In-depth knowledge of DODI 5000.89/DAFI 99-103, Capabilities-Based Test and Evaluation. In depth knowledge of the Middle Tier and Software acquisition pathways Have in-depth knowledge of battle management processes and systems at multiple security levels to better understand how to develop test plans and lead a complex test of multiple systems for collection and analysis of valid and accurate data. Active Top Secret clearance. RESPONSIBILITIES Manage test schedule and documentation for complex C2 system of systems test projects from initiation to completion. Manage information systems for team collaboration, document management and meeting schedules. Provide detailed analysis of courses of action (COAs) for test projects, analyze and make recommendations for improvements and optimization of test projects to ABMS Test leadership. Write, edit, and maintain technical test documentation and track test program status. Organize and interpret data to inform DOD decision makers, turn data into actionable knowledge; drive successful operations and shape organization technology and resource investments. Support test engineers when interacting with System Program Offices, other military services, and development contractors.
Job DescriptionJob Description Location: Texas - Multiple locations This role will require regular presence at client sites in the designated areas This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Responsibilities: Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation Manage lab computing aspects of installing new, retirement and relocation of equipment Implement Windows based security Ensure adherence to client's corporate policies through periodic reporting and compliance programs Act as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management efforts Document procedures, policies, troubleshooting and best practices Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Qualifications: Bachelor of Science in computer science, life science or equivalent industry experience 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred) Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/25/2026
Full time
Job DescriptionJob Description Location: Texas - Multiple locations This role will require regular presence at client sites in the designated areas This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Responsibilities: Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation Manage lab computing aspects of installing new, retirement and relocation of equipment Implement Windows based security Ensure adherence to client's corporate policies through periodic reporting and compliance programs Act as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management efforts Document procedures, policies, troubleshooting and best practices Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Qualifications: Bachelor of Science in computer science, life science or equivalent industry experience 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred) Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job DescriptionJob Description Location: Southeast U.S. - Multiple locations This role will require regular presence at client sites in the designated areas This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Responsibilities: Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation Manage lab computing aspects of installing new, retirement and relocation of equipment Implement Windows based security Ensure adherence to client's corporate policies through periodic reporting and compliance programs Act as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management efforts Document procedures, policies, troubleshooting and best practices Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Qualifications: Bachelor of Science in computer science, life science or equivalent industry experience 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred) Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/25/2026
Full time
Job DescriptionJob Description Location: Southeast U.S. - Multiple locations This role will require regular presence at client sites in the designated areas This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Responsibilities: Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation Manage lab computing aspects of installing new, retirement and relocation of equipment Implement Windows based security Ensure adherence to client's corporate policies through periodic reporting and compliance programs Act as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management efforts Document procedures, policies, troubleshooting and best practices Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Qualifications: Bachelor of Science in computer science, life science or equivalent industry experience 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred) Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job DescriptionJob Description ABOUT US: CMT Services Inc. is a dynamic and small business supporting Federal, State, and Local government agencies. As an SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our clients. Position Title: Accessibility Testing Expert Location: University of Maryland Global Campus 3501 University Blvd. East, Adelphi, MD 20783 Period of Performance: 1 year 40 hours per week (no overtime). Position Summary: We are seeking an experienced Accessibility Testing Expert in digital accessibility testing to join our quality assurance team. The ideal candidate will have deep expertise in accessibility standards, testing tools, and assistive technologies to ensure our digital content and applications are inclusive and compliant with legal and industry requirements. Key Responsibilities Conduct comprehensive accessibility testing of websites, applications, and digital content against WCAG 2.0/2.1/2.2 standards. Utilize a range of automated tools, screen readers, and manual testing methods to identify and document accessibility barriers. Collaborate effectively with developers, designers, and product teams to guide remediation efforts and ensure accessibility best practices. Develop, maintain, and execute detailed accessibility test plans, cases, and audit reports. Validate the remediation of accessibility issues across iterative development cycles. Stay current with evolving accessibility regulations, standards, and technologies. Participate proactively in design and development reviews to embed accessibility early in the product lifecycle. Support organizational accessibility training and awareness programs. Required Skills Strong mastery of digital accessibility standards including WCAG 2.0/2.1/2.2, Section 508, and ADA compliance. Extensive experience with accessibility testing tools such as Axe, JAWS, NVDA, VoiceOver, and Accessibility Checker. Understanding of front-end technologies including HTML, CSS, ARIA roles, and JavaScript as related to accessibility. Expertise in both automated scans and manual testing techniques, including screen reader and keyboard navigation assessments. Excellent documentation, analytical, and communication skills. Qualifications Bachelor's degree in Computer Science or related field preferred. At least 5 years of professional experience performing accessibility testing and audits in web and mobile environments. Join Our Team: At CMT Services, we believe that extraordinary results come from empowering exceptional people. If you're ready to lead innovative projects, solve complex challenges, and contribute to meaningful infrastructure development while advancing your career in a supportive, collaborative environment, we want to hear from you. Disclaimer: By submitting your resume for this job posting, you authorize CMT Services, Inc. to forward your resume to all applicable internal and external managers, agencies, and recruitment personnel for review and consideration to hire.
09/25/2026
Full time
Job DescriptionJob Description ABOUT US: CMT Services Inc. is a dynamic and small business supporting Federal, State, and Local government agencies. As an SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our clients. Position Title: Accessibility Testing Expert Location: University of Maryland Global Campus 3501 University Blvd. East, Adelphi, MD 20783 Period of Performance: 1 year 40 hours per week (no overtime). Position Summary: We are seeking an experienced Accessibility Testing Expert in digital accessibility testing to join our quality assurance team. The ideal candidate will have deep expertise in accessibility standards, testing tools, and assistive technologies to ensure our digital content and applications are inclusive and compliant with legal and industry requirements. Key Responsibilities Conduct comprehensive accessibility testing of websites, applications, and digital content against WCAG 2.0/2.1/2.2 standards. Utilize a range of automated tools, screen readers, and manual testing methods to identify and document accessibility barriers. Collaborate effectively with developers, designers, and product teams to guide remediation efforts and ensure accessibility best practices. Develop, maintain, and execute detailed accessibility test plans, cases, and audit reports. Validate the remediation of accessibility issues across iterative development cycles. Stay current with evolving accessibility regulations, standards, and technologies. Participate proactively in design and development reviews to embed accessibility early in the product lifecycle. Support organizational accessibility training and awareness programs. Required Skills Strong mastery of digital accessibility standards including WCAG 2.0/2.1/2.2, Section 508, and ADA compliance. Extensive experience with accessibility testing tools such as Axe, JAWS, NVDA, VoiceOver, and Accessibility Checker. Understanding of front-end technologies including HTML, CSS, ARIA roles, and JavaScript as related to accessibility. Expertise in both automated scans and manual testing techniques, including screen reader and keyboard navigation assessments. Excellent documentation, analytical, and communication skills. Qualifications Bachelor's degree in Computer Science or related field preferred. At least 5 years of professional experience performing accessibility testing and audits in web and mobile environments. Join Our Team: At CMT Services, we believe that extraordinary results come from empowering exceptional people. If you're ready to lead innovative projects, solve complex challenges, and contribute to meaningful infrastructure development while advancing your career in a supportive, collaborative environment, we want to hear from you. Disclaimer: By submitting your resume for this job posting, you authorize CMT Services, Inc. to forward your resume to all applicable internal and external managers, agencies, and recruitment personnel for review and consideration to hire.
