New Story Schools (PA), partnered with Tech Innovate, seeks an Intervention Specialist to design and deliver AI-informed intervention programs that improve user and learner outcomes. You will leverage data from our advanced platforms to identify needs, develop tailored strategies, and measure impact. Working in a collaborative, inclusive culture, you will partner with engineers, data scientists, and educators to refine interventions, document best practices, and ensure ethical, user-centered solutions that scale across diverse environments while growing your career in cutting-edge AI. Responsibilities Design and implement data-driven intervention strategies for AI products and platforms Analyze user and system data to identify issues, trends, and optimization opportunities Collaborate with engineers, data scientists, and product teams to refine intervention workflows Monitor intervention effectiveness and iterate based on performance metrics Develop documentation, guidelines, and training materials for intervention processes Ensure interventions align with user experience, compliance, and ethical AI standards Support deployment, testing, and quality assurance of intervention tools and features Communicate insights and recommendations to stakeholders across the organization Required Skills Data analysis Intervention program design Educational technology tools Machine learning fundamentals SQL or similar query languages Dashboarding/BI tools A/B testing and experimentation Technical documentation Requirements gathering Ethical AI and compliance
09/30/2026
Full time
New Story Schools (PA), partnered with Tech Innovate, seeks an Intervention Specialist to design and deliver AI-informed intervention programs that improve user and learner outcomes. You will leverage data from our advanced platforms to identify needs, develop tailored strategies, and measure impact. Working in a collaborative, inclusive culture, you will partner with engineers, data scientists, and educators to refine interventions, document best practices, and ensure ethical, user-centered solutions that scale across diverse environments while growing your career in cutting-edge AI. Responsibilities Design and implement data-driven intervention strategies for AI products and platforms Analyze user and system data to identify issues, trends, and optimization opportunities Collaborate with engineers, data scientists, and product teams to refine intervention workflows Monitor intervention effectiveness and iterate based on performance metrics Develop documentation, guidelines, and training materials for intervention processes Ensure interventions align with user experience, compliance, and ethical AI standards Support deployment, testing, and quality assurance of intervention tools and features Communicate insights and recommendations to stakeholders across the organization Required Skills Data analysis Intervention program design Educational technology tools Machine learning fundamentals SQL or similar query languages Dashboarding/BI tools A/B testing and experimentation Technical documentation Requirements gathering Ethical AI and compliance
Job Description Job Description Halvik is a highly successful company that puts people first, and we are looking for someone just like you. We are committed to delivering smarter IT-driven solutions bolstered by quality and innovation to help our customers succeed. Come be a part of something truly special! This position is 100% on-site. We are looking for a Knowledge Systems Specialist to support our government client at Va. Beach, VA. Responsibilities . Implement, manage, and support Knowledge System Tools. Engage as the Subject Matter Expert on selected platforms, to include but not limited to: Microsoft SharePoint, Microsoft Office 365 and emerging collaboration tools as identified to successfully satisfy information requirements. Provide solutions by analyzing business needs and processes, recommending the best methodologies and tools (from approved platforms). Identify, log, and logically map organizational data flows and their respective information systems. Work closely with users and stakeholders to analyze and determine detailed business requirements, goals, and risks to formulate and define technical scope and objectives of projects as they relate to SharePoint solution opportunities. Provide extensive experience creating SharePoint out of the box apps or collaborative tools to include lists, document/form libraries, discussion boards, survey's, calendars, the ribbon, webparts, workflows, PowerApps, InfoPath, etc., and seamlessly integrate SharePoint with other Microsoft products coordinating across the organization to ensure enterprise solutions are utilized. Establish and enforce governance rules. Plan and implement monthly SharePoint Power User group meetings and convey information to the team. Compile monthly reports on usage and progress of site collection. Perform SharePoint Site Collection Administration to include managing permissions - restrict and revoke access as required. Create, leverage, and manage content types, site columns, lookups and templates for re-use in sites. Determine and create scalable structure for top level, directorate, division, and branch sites. Ensure uniform navigation throughout sites. Manage search scopes and create project / document dashboards. Maintain the SharePoint environment to include constantly revisiting and reviewing content to ensure business relevance. Customize and maintain landing page to encourage traffic and user adoption. Monitor site usage and follow up on dormancy on a regular basis. Monitor to ensure workflow and tasks are working correctly, perform ongoing research to determine SharePoint's current and future capabilities and liaise with the 6 / Communications regarding the migration of sites when necessary. Provide end-user support and encourage user adoption. Act as Tier 1 support for end-users and site designers. Train end-users on basic functionality. Direct users to training material and available resources. Collaborate with organizational trainers to audit knowledge systems training programs of instruction (POIs) in order to ensure efficacy of training with organizational needs. Perform general data administration to include: manually inputting data; creating, modifying, and deleting data (per Government policy parameters); researching and analyzing data; and scanning and uploading documents and data files. Define and test access privileges, control structures, and resources, using periodic audits to identify any security violations and vulnerabilities. Implement security improvements by assessing usage; evaluating trends; anticipating requirements. Recognize quality or security problems by identifying abnormalities, reporting violations. Provide accuracy checks for stored data. Continually work towards meeting information assurance policies and regulations according to DoD, NDSA, DISA, NIST and other IA related military/federal requirements. Other related duties as assigned. Requirements: Active Secret security clearance Security+ Certification (within 6 months of hire date) Experience with SharePoint and Power Apps Bachelor's Degree (preferred) Privacy Policy - Halvik Corp Halvik offers a competitive full benefits package including: Company-supported medical, dental, vision, life, STD, and LTD insurance Benefits include 11 federal holidays and PTO. 401(k) with company matching Flexible Spending Accounts for commuter, medical, and dependent care expenses Tuition Assistance Charitable Contribution matching Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Halvik's pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
09/29/2026
Full time
Job Description Job Description Halvik is a highly successful company that puts people first, and we are looking for someone just like you. We are committed to delivering smarter IT-driven solutions bolstered by quality and innovation to help our customers succeed. Come be a part of something truly special! This position is 100% on-site. We are looking for a Knowledge Systems Specialist to support our government client at Va. Beach, VA. Responsibilities . Implement, manage, and support Knowledge System Tools. Engage as the Subject Matter Expert on selected platforms, to include but not limited to: Microsoft SharePoint, Microsoft Office 365 and emerging collaboration tools as identified to successfully satisfy information requirements. Provide solutions by analyzing business needs and processes, recommending the best methodologies and tools (from approved platforms). Identify, log, and logically map organizational data flows and their respective information systems. Work closely with users and stakeholders to analyze and determine detailed business requirements, goals, and risks to formulate and define technical scope and objectives of projects as they relate to SharePoint solution opportunities. Provide extensive experience creating SharePoint out of the box apps or collaborative tools to include lists, document/form libraries, discussion boards, survey's, calendars, the ribbon, webparts, workflows, PowerApps, InfoPath, etc., and seamlessly integrate SharePoint with other Microsoft products coordinating across the organization to ensure enterprise solutions are utilized. Establish and enforce governance rules. Plan and implement monthly SharePoint Power User group meetings and convey information to the team. Compile monthly reports on usage and progress of site collection. Perform SharePoint Site Collection Administration to include managing permissions - restrict and revoke access as required. Create, leverage, and manage content types, site columns, lookups and templates for re-use in sites. Determine and create scalable structure for top level, directorate, division, and branch sites. Ensure uniform navigation throughout sites. Manage search scopes and create project / document dashboards. Maintain the SharePoint environment to include constantly revisiting and reviewing content to ensure business relevance. Customize and maintain landing page to encourage traffic and user adoption. Monitor site usage and follow up on dormancy on a regular basis. Monitor to ensure workflow and tasks are working correctly, perform ongoing research to determine SharePoint's current and future capabilities and liaise with the 6 / Communications regarding the migration of sites when necessary. Provide end-user support and encourage user adoption. Act as Tier 1 support for end-users and site designers. Train end-users on basic functionality. Direct users to training material and available resources. Collaborate with organizational trainers to audit knowledge systems training programs of instruction (POIs) in order to ensure efficacy of training with organizational needs. Perform general data administration to include: manually inputting data; creating, modifying, and deleting data (per Government policy parameters); researching and analyzing data; and scanning and uploading documents and data files. Define and test access privileges, control structures, and resources, using periodic audits to identify any security violations and vulnerabilities. Implement security improvements by assessing usage; evaluating trends; anticipating requirements. Recognize quality or security problems by identifying abnormalities, reporting violations. Provide accuracy checks for stored data. Continually work towards meeting information assurance policies and regulations according to DoD, NDSA, DISA, NIST and other IA related military/federal requirements. Other related duties as assigned. Requirements: Active Secret security clearance Security+ Certification (within 6 months of hire date) Experience with SharePoint and Power Apps Bachelor's Degree (preferred) Privacy Policy - Halvik Corp Halvik offers a competitive full benefits package including: Company-supported medical, dental, vision, life, STD, and LTD insurance Benefits include 11 federal holidays and PTO. 401(k) with company matching Flexible Spending Accounts for commuter, medical, and dependent care expenses Tuition Assistance Charitable Contribution matching Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Halvik's pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: (DoW SkillBridge), Sr. Specialist, Systems Engineer Job Code: 27295 Job Location: Camden, NJ Job Schedule: 9/80 L3Harris' DoW SkillBridge is connecting transitioning service members to career training opportunities within our organization. We will provide service members with valuable civilian work experience through industry specific training, certifications and on the job experience during their DoW SkillBridge internship to help them ready themselves for their next mission. L3Harris aims to attract and retain veteran talent and to help bridge the gap between their military service and civilian careers within our organization. L3Harris is eager to share our knowledge and experience with our service members. This internship is an opportunity for the service member to gain a full understanding of the job position outlined below. TO BE ELIGIBLE FOR DOW SKILLBRIDGE JOB OPPORTUNITES YOU MUST BE AN ACTIVE MEMBER OF THE U.S. MILITARY WITH 180 DAYS OF SERVICE OR FEWER REMAINING PRIOR TO YOUR DATE OF SEPARATION AND HAVE AT LEAST 180 CONTINUOUS DAYS OF ACTIVE SERVICE . Job Description: L3Harris Technologies - Integrated C5 Systems (IC5S) is a recognized global leader in the design, development and production of secure communication systems and products supporting mission-critical space, ground, air and naval operations. IC5S is where employees have the opportunity to make a significant impact on our business and the world around us while thriving in an environment that continually fosters growth and career development. We are committed to providing best-in-class solutions to our customers with the highest level of integrity, excellence and uncompromised quality in everything we do. The Information Assurance Systems Engineer is first and foremost a Systems Engineer who is also a subject matter expert in the development of systems and equipment that protect classified National Security information. S/he will be responsible for applying security and cryptography expertise throughout the Systems Engineering process to develop and successfully certify National Security systems on time, within the allotted budget, and with low residual risk. The Information Assurance Systems Engineer is an ideal position for those with either Systems Engineering academic or industry experience in the design, development, and test of Information Assurance solutions for Defense and Intelligence community customers. The successful candidate will possess both expertise in Systems Engineering as well as in Information Assurance, Security, and Cryptography. Demonstrated history of success in developing NSA Approved products is highly desirable. Essential Functions: The Information Assurance Systems Engineer is an ideal position for those with either Systems Engineering academic or industry experience in the design, development, and test of Information Assurance solutions for Defense and Intelligence community customers. The successful candidate will possess both expertise in Systems Engineering as well as in Information Assurance, Security, and Cryptography. Demonstrated history of success in developing NSA Approved products is highly desirable. Within the Security engineering context, his or her primary responsibility will be performing Concept of Operations development, Requirement's decomposition/synthesis, Architecture Development and analysis, and security test planning and execution. Qualifications: A Bachelor's Degree in an engineering discipline, Master's degree highly desired At least 6+ years' experience in Systems Engineering of Information Assurance systems/products Active US Government security clearance (DOD SECRET minimum) US Citizenship required Excellent verbal and written communications skills; works with others to coordinate efforts, influence and resolve cross-team issues and effectively communicate changes. A complete understanding of the systems engineering process from concept phase through systems test. Must be adept at: Architecture Development, Functional Analysis, Requirements Allocation & Traceability, Trade-off Studies, System Synthesis and System Evaluation (Integration & Verification Testing). Proven track record of success and experience in the architecture, design, analysis, integration, and test of NSA Approved Type 1 Certified systems or equipment. o Ability to act as a single Subject Matter Expert (SME) for Information Assurance, Security, and Cryptography. o Exceptional security architecture development skills; specifically including the ability to make complex design trade-offs affecting system security o Experience negotiating security requirements with NSA Technical Evaluators. o Experience with NSA TSRD, IASRD, and FSDA requirements and processes. o Experience with development of NSA Security Evaluation Document (SED) CDRLs. Multiple programs is highly desirable. o Working knowledge of Type 1, Suite A, Suite B, and Commercial Cryptographic algorithms (Symmetric and Asymmetric). Willingness to travel up to 10% of time Preferred Additional Skills: Understanding of Key Management Systems including Electronic Key Management System (EKMS) and Key Management Infrastructure (KMI) as they impact the design of End Cryptographic Units (ECUs) Experience with Cybersecurity and Risk Management Framework Cybersecurity Credential (e.g., CISSP) Model-Based Systems Engineering (MBSE) experience highly desirabl In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C. area, Denver, or NYC areas is $106,500 - $197,500. The salary range for this role in Colorado state, Hawaii, Illinois, Maine, Maryland, Minnesota, New York state, Cleveland Ohio, Vermont and Virginia is $92,500 - $171,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
09/28/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: (DoW SkillBridge), Sr. Specialist, Systems Engineer Job Code: 27295 Job Location: Camden, NJ Job Schedule: 9/80 L3Harris' DoW SkillBridge is connecting transitioning service members to career training opportunities within our organization. We will provide service members with valuable civilian work experience through industry specific training, certifications and on the job experience during their DoW SkillBridge internship to help them ready themselves for their next mission. L3Harris aims to attract and retain veteran talent and to help bridge the gap between their military service and civilian careers within our organization. L3Harris is eager to share our knowledge and experience with our service members. This internship is an opportunity for the service member to gain a full understanding of the job position outlined below. TO BE ELIGIBLE FOR DOW SKILLBRIDGE JOB OPPORTUNITES YOU MUST BE AN ACTIVE MEMBER OF THE U.S. MILITARY WITH 180 DAYS OF SERVICE OR FEWER REMAINING PRIOR TO YOUR DATE OF SEPARATION AND HAVE AT LEAST 180 CONTINUOUS DAYS OF ACTIVE SERVICE . Job Description: L3Harris Technologies - Integrated C5 Systems (IC5S) is a recognized global leader in the design, development and production of secure communication systems and products supporting mission-critical space, ground, air and naval operations. IC5S is where employees have the opportunity to make a significant impact on our business and the world around us while thriving in an environment that continually fosters growth and career development. We are committed to providing best-in-class solutions to our customers with the highest level of integrity, excellence and uncompromised quality in everything we do. The Information Assurance Systems Engineer is first and foremost a Systems Engineer who is also a subject matter expert in the development of systems and equipment that protect classified National Security information. S/he will be responsible for applying security and cryptography expertise throughout the Systems Engineering process to develop and successfully certify National Security systems on time, within the allotted budget, and with low residual risk. The Information Assurance Systems Engineer is an ideal position for those with either Systems Engineering academic or industry experience in the design, development, and test of Information Assurance solutions for Defense and Intelligence community customers. The successful candidate will possess both expertise in Systems Engineering as well as in Information Assurance, Security, and Cryptography. Demonstrated history of success in developing NSA Approved products is highly desirable. Essential Functions: The Information Assurance Systems Engineer is an ideal position for those with either Systems Engineering academic or industry experience in the design, development, and test of Information Assurance solutions for Defense and Intelligence community customers. The successful candidate will possess both expertise in Systems Engineering as well as in Information Assurance, Security, and Cryptography. Demonstrated history of success in developing NSA Approved products is highly desirable. Within the Security engineering context, his or her primary responsibility will be performing Concept of Operations development, Requirement's decomposition/synthesis, Architecture Development and analysis, and security test planning and execution. Qualifications: A Bachelor's Degree in an engineering discipline, Master's degree highly desired At least 6+ years' experience in Systems Engineering of Information Assurance systems/products Active US Government security clearance (DOD SECRET minimum) US Citizenship required Excellent verbal and written communications skills; works with others to coordinate efforts, influence and resolve cross-team issues and effectively communicate changes. A complete understanding of the systems engineering process from concept phase through systems test. Must be adept at: Architecture Development, Functional Analysis, Requirements Allocation & Traceability, Trade-off Studies, System Synthesis and System Evaluation (Integration & Verification Testing). Proven track record of success and experience in the architecture, design, analysis, integration, and test of NSA Approved Type 1 Certified systems or equipment. o Ability to act as a single Subject Matter Expert (SME) for Information Assurance, Security, and Cryptography. o Exceptional security architecture development skills; specifically including the ability to make complex design trade-offs affecting system security o Experience negotiating security requirements with NSA Technical Evaluators. o Experience with NSA TSRD, IASRD, and FSDA requirements and processes. o Experience with development of NSA Security Evaluation Document (SED) CDRLs. Multiple programs is highly desirable. o Working knowledge of Type 1, Suite A, Suite B, and Commercial Cryptographic algorithms (Symmetric and Asymmetric). Willingness to travel up to 10% of time Preferred Additional Skills: Understanding of Key Management Systems including Electronic Key Management System (EKMS) and Key Management Infrastructure (KMI) as they impact the design of End Cryptographic Units (ECUs) Experience with Cybersecurity and Risk Management Framework Cybersecurity Credential (e.g., CISSP) Model-Based Systems Engineering (MBSE) experience highly desirabl In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C. area, Denver, or NYC areas is $106,500 - $197,500. The salary range for this role in Colorado state, Hawaii, Illinois, Maine, Maryland, Minnesota, New York state, Cleveland Ohio, Vermont and Virginia is $92,500 - $171,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Job Description Job Description Overview: We are seeking a Lead Systems Specialist to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland. PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at PBF are engaging in trailblazing endeavors every day. Most exciting, the end products vary, so every year brings multiple opportunities for professional enrichment in original projects. CAMRIS International, LLC, is a dynamic medical research and development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today's most effective, evidence-based best practices. Our core practice areas include vaccine research, development, and production; microbiology and infectious disease research; biodefense; clinical research; global health security; and HIV/AIDS programs. Our employees enjoy a collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad. Responsibilities: Lead data integrity tasks including set up of testing workflows, configuring user access controls, integrating peripherals, setting automated schedules, managing alarms and general software administration tasks. Support cross-Functional teams acting as the main bridge between bench scientists, quality assurance (QA), and IT infrastructure teams. Collaborate with process engineers, scientists, operators, maintenance personnel, and vendors to identify opportunities for automation improvements and operational efficiencies. Communicate effectively, efficiently, and persistently with internal and external stakeholders including WRAIR Information Management Division, the PBF director and CAMRIS staff) Configure, maintain, troubleshoot, and optimize automation and control systems, including PLCs, machine to machine interfaces, and process data backups. Lead automation system design, implementation, commissioning, qualification, operation, and lifecycle management activities. Compliance & Validation: Ensuring data integrity, maintaining audit trails, and supporting GxP or regulatory standards (such as ISO/EPA guidelines). Assist WRAIR Information Management Division (IMD) and PBF end users with troubleshooting and upgrading applications supporting resolution of technical snags, data migrations, writing custom scripts or reports (e.g., LabVantage, Crystal Reports OSIsoft Pi), and managing data integrity through system upgrades. Coordinate with lab personnel to map out testing processes, perform market research, develop user requirement specifications (URS), and review associated software design specifications or functional specifications, as necessary. Develop and maintain system documentation including user requirements specifications (URS), functional specifications, control narratives, configuration details, password management, and backup protocols. Participate in commissioning, startup, and qualification activities including factory acceptance testing (FAT), site acceptance testing (SAT), installation qualification (IQ), operational qualification (OQ), and performance qualification (PQ). Establish software training for end users coordinating with operations, quality and quality assurance teams including authoring SOPs, creating training resources, and leading classroom training sessions at PBF. Lead the setup, configuration, and daily support of LabVantage modules at PBF. Ensure systems meet regulatory standards like GxP, 21 CFR Part 11, and data integrity (ALCOA+) principles. Support GMP manufacturing activities through adherence to quality systems, change management processes, deviation investigations, and corrective and preventive actions (CAPA). Design, implement and document the connections between the LIMS and lab equipment, chromatography data systems, and/or middleware. Compliance & Validation: Ensure systems meet regulatory standards like GxP, 21 CFR Part 11, and data integrity (ALCOA+) principles. Support engineering facilities, calibrations oversight, and shutdown execution at PBF as required. All other duties as required by the supervisor, manager, or program leadership. Qualifications: A Bachelor's degree in Engineering, Computer Science, Information Systems, Chemistry, Biology, or a related scientific/technical field. Understanding of GMP manufacturing practices and regulated computerized systems including data integrity and Good Automated Manufacturing Practice (GAMP) and ICH Q9 (Quality Risk Management). 5+ years working within R&D, MSAT or GMP environments supporting enterprise software or laboratory informatics, with firsthand LIMS administration and/or process automation experience. Experience with PLCs, DCS, SCADA, HMI systems, instrumentation, and industrial communication frameworks such as OPC-UA. Strong background in SQL, data analysis, and understanding of lab and clean core (manufacturing) workflows. Demonstrated oral and written communication with the ability to translate complex lab procedures into logical software requirements using flow-charts, presentations, and good engineering documentation. Experience managing subcontracted integration resources. Preferred Qualifications Familiarity with SQL databases, OSIsoft, and slocal application data stores associated with research, quality control, and manufacturing equipment. Data processing skills using R, python, Microsoft Excel, JMP and OSIsoft PI for quality control charting and multifactorial analysis. AKTA Unicorn method programing and configuration experience. Physical Requirements, Workplace Hazards and Conditions, and PPE and Chemical Requirements The physical requirements, workplace hazards and conditions, and PPE and chemical requirements described here are representative of those that a candidate must meet to perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Physical Demands Occasionally conduct sedentary work that primarily involves sitting/standing. Occasionally conduct light work that includes moving objects up to 20 pounds. Rarely conduct medium work that includes moving objects up to 50 pounds. Rarely conduct heavy work that includes moving objects up to 100 pounds. Rarely conduct very heavy work that includes moving objects over 100 pounds. Occasionally push or pull less than 25 pounds. Rarely push or pull 25 - 45 pounds. Rarely push or pull more than 45 pounds. Rarely reach above shoulder level. Constantly use both hands. Occasionally stand or walk for more than 25 minutes. Occasionally bend, reach, or twist repeatedly. Occasionally kneel, squat, or stoop. Rarely crawl or climb. Occasionally have clear vision (near and/or far), depth perception, peripheral vision, and/or visual acuity. Physical Activities Rarely ascend or descend ladders, stairs, scaffolding, ramps, poles, and the like. Rarely move self in different positions to accomplish tasks in various environments, including tight and confined spaces. Occasionally move about to accomplish tasks or move from one worksite to another. Constantly communicate with others to exchange information. Constantly assess the accuracy, neatness, and thoroughness of the work assigned. Environmental Conditions Occasionally work in low temperatures. Occasionally work in high temperatures. Rarely work in outdoor elements, such as precipitation and wind. Occasionally work in noisy environments. Rarely work in small and/or enclosed spaces. PPE and Chemical Requirements Occasionally wear PPE, including but not limited to gloves, face shields/goggles, safety glasses, and safety shoes. Occasionally wear a lab coat. Rarely wear earplugs/muffs. Occasionally work in a Clean Room Uniform. Occasionally wear a disposable dust/surgical mask. Rarely wear a respirator, such as a disposable respirator mask (N-95), half-face/full-face style, PAPR, SCUBA. Other: Sitting/standing should be managed. Extended screen time is expected. Please submit your resume online at . CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law. CAMRIS offers a comprehensive benefits package, including medical, dental, and vision insurance for individuals and families, FSAs, HSA, life and AD&D insurance, short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet insurance, 401(k) with employer match and Roth option, tuition and professional reimbursement, public transportation support in the DMV area, a referral bonus program, vacation with tenure-based increases, PTO, 11 paid holidays . click apply for full job details
09/27/2026
Full time
Job Description Job Description Overview: We are seeking a Lead Systems Specialist to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland. PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at PBF are engaging in trailblazing endeavors every day. Most exciting, the end products vary, so every year brings multiple opportunities for professional enrichment in original projects. CAMRIS International, LLC, is a dynamic medical research and development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today's most effective, evidence-based best practices. Our core practice areas include vaccine research, development, and production; microbiology and infectious disease research; biodefense; clinical research; global health security; and HIV/AIDS programs. Our employees enjoy a collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad. Responsibilities: Lead data integrity tasks including set up of testing workflows, configuring user access controls, integrating peripherals, setting automated schedules, managing alarms and general software administration tasks. Support cross-Functional teams acting as the main bridge between bench scientists, quality assurance (QA), and IT infrastructure teams. Collaborate with process engineers, scientists, operators, maintenance personnel, and vendors to identify opportunities for automation improvements and operational efficiencies. Communicate effectively, efficiently, and persistently with internal and external stakeholders including WRAIR Information Management Division, the PBF director and CAMRIS staff) Configure, maintain, troubleshoot, and optimize automation and control systems, including PLCs, machine to machine interfaces, and process data backups. Lead automation system design, implementation, commissioning, qualification, operation, and lifecycle management activities. Compliance & Validation: Ensuring data integrity, maintaining audit trails, and supporting GxP or regulatory standards (such as ISO/EPA guidelines). Assist WRAIR Information Management Division (IMD) and PBF end users with troubleshooting and upgrading applications supporting resolution of technical snags, data migrations, writing custom scripts or reports (e.g., LabVantage, Crystal Reports OSIsoft Pi), and managing data integrity through system upgrades. Coordinate with lab personnel to map out testing processes, perform market research, develop user requirement specifications (URS), and review associated software design specifications or functional specifications, as necessary. Develop and maintain system documentation including user requirements specifications (URS), functional specifications, control narratives, configuration details, password management, and backup protocols. Participate in commissioning, startup, and qualification activities including factory acceptance testing (FAT), site acceptance testing (SAT), installation qualification (IQ), operational qualification (OQ), and performance qualification (PQ). Establish software training for end users coordinating with operations, quality and quality assurance teams including authoring SOPs, creating training resources, and leading classroom training sessions at PBF. Lead the setup, configuration, and daily support of LabVantage modules at PBF. Ensure systems meet regulatory standards like GxP, 21 CFR Part 11, and data integrity (ALCOA+) principles. Support GMP manufacturing activities through adherence to quality systems, change management processes, deviation investigations, and corrective and preventive actions (CAPA). Design, implement and document the connections between the LIMS and lab equipment, chromatography data systems, and/or middleware. Compliance & Validation: Ensure systems meet regulatory standards like GxP, 21 CFR Part 11, and data integrity (ALCOA+) principles. Support engineering facilities, calibrations oversight, and shutdown execution at PBF as required. All other duties as required by the supervisor, manager, or program leadership. Qualifications: A Bachelor's degree in Engineering, Computer Science, Information Systems, Chemistry, Biology, or a related scientific/technical field. Understanding of GMP manufacturing practices and regulated computerized systems including data integrity and Good Automated Manufacturing Practice (GAMP) and ICH Q9 (Quality Risk Management). 5+ years working within R&D, MSAT or GMP environments supporting enterprise software or laboratory informatics, with firsthand LIMS administration and/or process automation experience. Experience with PLCs, DCS, SCADA, HMI systems, instrumentation, and industrial communication frameworks such as OPC-UA. Strong background in SQL, data analysis, and understanding of lab and clean core (manufacturing) workflows. Demonstrated oral and written communication with the ability to translate complex lab procedures into logical software requirements using flow-charts, presentations, and good engineering documentation. Experience managing subcontracted integration resources. Preferred Qualifications Familiarity with SQL databases, OSIsoft, and slocal application data stores associated with research, quality control, and manufacturing equipment. Data processing skills using R, python, Microsoft Excel, JMP and OSIsoft PI for quality control charting and multifactorial analysis. AKTA Unicorn method programing and configuration experience. Physical Requirements, Workplace Hazards and Conditions, and PPE and Chemical Requirements The physical requirements, workplace hazards and conditions, and PPE and chemical requirements described here are representative of those that a candidate must meet to perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Physical Demands Occasionally conduct sedentary work that primarily involves sitting/standing. Occasionally conduct light work that includes moving objects up to 20 pounds. Rarely conduct medium work that includes moving objects up to 50 pounds. Rarely conduct heavy work that includes moving objects up to 100 pounds. Rarely conduct very heavy work that includes moving objects over 100 pounds. Occasionally push or pull less than 25 pounds. Rarely push or pull 25 - 45 pounds. Rarely push or pull more than 45 pounds. Rarely reach above shoulder level. Constantly use both hands. Occasionally stand or walk for more than 25 minutes. Occasionally bend, reach, or twist repeatedly. Occasionally kneel, squat, or stoop. Rarely crawl or climb. Occasionally have clear vision (near and/or far), depth perception, peripheral vision, and/or visual acuity. Physical Activities Rarely ascend or descend ladders, stairs, scaffolding, ramps, poles, and the like. Rarely move self in different positions to accomplish tasks in various environments, including tight and confined spaces. Occasionally move about to accomplish tasks or move from one worksite to another. Constantly communicate with others to exchange information. Constantly assess the accuracy, neatness, and thoroughness of the work assigned. Environmental Conditions Occasionally work in low temperatures. Occasionally work in high temperatures. Rarely work in outdoor elements, such as precipitation and wind. Occasionally work in noisy environments. Rarely work in small and/or enclosed spaces. PPE and Chemical Requirements Occasionally wear PPE, including but not limited to gloves, face shields/goggles, safety glasses, and safety shoes. Occasionally wear a lab coat. Rarely wear earplugs/muffs. Occasionally work in a Clean Room Uniform. Occasionally wear a disposable dust/surgical mask. Rarely wear a respirator, such as a disposable respirator mask (N-95), half-face/full-face style, PAPR, SCUBA. Other: Sitting/standing should be managed. Extended screen time is expected. Please submit your resume online at . CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law. CAMRIS offers a comprehensive benefits package, including medical, dental, and vision insurance for individuals and families, FSAs, HSA, life and AD&D insurance, short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet insurance, 401(k) with employer match and Roth option, tuition and professional reimbursement, public transportation support in the DMV area, a referral bonus program, vacation with tenure-based increases, PTO, 11 paid holidays . click apply for full job details
Job Description Job Description Work Type: On-site / Hybrid - Ashburn, VA client site 3-5 days per week Industry Category: ServiceNow / Configuration Management Employment Type: Full-Time Contract Clearance Requirement: Limited CBP Background Investigation (BI) required prior to onboarding Position Overview Our client is seeking an experienced ServiceNow CMDB Implementation Specialist to support an enterprise-scale Configuration Management Database implementation. This position will support business-driven CMDB planning, organizational alignment, CI modeling, governance, data quality, and best-practice implementation. The specialist will work across application owners, IT operations, security, architects, platform administrators, and other stakeholders to define CMDB requirements, establish governance and data-quality standards, support integrations and testing, and drive adoption across the organization. Key Responsibilities Requirements and Analysis Elicit stakeholder needs across Application Owners, IT Operations, Security, and other groups to identify required CIs, critical attributes, and inter-CI relationships. Document business requirements into clear functional and non-functional artifacts, including use cases, user stories, and acceptance criteria. Analyze existing data sources and identify gaps, inconsistencies, and migration challenges associated with moving data into the CMDB. Data Model Design and Definition Define CMDB classes and attributes, including servers, applications, databases, enumeration values, and ownership fields, in collaboration with Architects and Platform Administrators. Establish CI relationships such as "runs on," "connects to," and "is composed of" to accurately represent the enterprise environment. Normalize and standardize data to promote CMDB consistency and integrity. Support CI lifecycle management and organizational CMDB ownership models. Process Definition and Integration Map CMDB-related Incident, Change, Problem, and Asset Management processes to ensure the CMDB effectively supports ITSM workflows. Define data-governance policies for data ownership, entry, updates, and quality assurance. Specify integration requirements for automated discovery tools, ticketing systems, monitoring platforms, and other enterprise data sources. Apply ServiceNow CSDM and service-mapping principles to support an effective enterprise CMDB structure. Data Quality, Validation, and Testing Define data-quality rules and metrics for accuracy, completeness, and consistency. Establish processes for ongoing CMDB monitoring, remediation, and continuous improvement. Plan and conduct User Acceptance Testing with business users. Develop test cases to validate functional requirements and expected business outcomes. Reporting and KPIs Identify reporting requirements and dashboards that provide environmental insights, decision support, and compliance monitoring. Define CMDB-enabled KPIs, including metrics such as Mean Time to Repair and change success rates. Establish standards for measuring CMDB health, data quality, and operational effectiveness. Training, Adoption, and Ongoing Support Develop CMDB training materials, standards, procedures, and supporting documentation. Deliver training sessions to user groups to drive adoption and proficiency. Provide ongoing support and clarification regarding CMDB functionality, processes, and data usage. Communication and Stakeholder Management Facilitate workshops to gather requirements, resolve conflicts, and establish cross-functional consensus. Lead stakeholder discussions and cross-team alignment sessions. Translate business requirements and technical concepts between business and technical teams. Collaborate across large, federated, or regulated organizational environments. Requirements Minimum Qualifications U.S. citizenship required. At least 10 years of overall information technology experience . Bachelor's or Master's degree. Four additional years of relevant experience may substitute for a Bachelor's degree, or two additional years of relevant experience may substitute for a Master's degree. At least 5 years of enterprise ITSM, CMDB, or Configuration Management experience , including demonstrated expertise in CMDB planning, modeling, governance, and data-quality frameworks. Experience designing CI classes, relationships, and lifecycle-management processes for complex organizations. Proficiency with ServiceNow CMDB, automated discovery, and CSDM . Strong understanding of service-mapping principles and organizational CMDB ownership models. Ability to lead workshops, stakeholder discussions, and cross-team alignment sessions. Excellent analytical, communication, documentation, facilitation, and standards-development capabilities. Experience working within large, federated, or regulated environments. Must be able to obtain the required Limited CBP Background Investigation (BI) prior to onboarding . Must be local to the Ashburn, Virginia area and willing to work from the client site 3-5 days per week . Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Preferred Qualifications ITIL v4 or v5 certification. Prior federal contracting environment experience. Experience with enterprise architecture, IT operations, and data governance. Benefits Compensation $200,000-$230,000 per year as a W2 , negotiable for the right candidate. Benefits Medical insurance Dental insurance Vision insurance 401(k)
09/26/2026
Full time
Job Description Job Description Work Type: On-site / Hybrid - Ashburn, VA client site 3-5 days per week Industry Category: ServiceNow / Configuration Management Employment Type: Full-Time Contract Clearance Requirement: Limited CBP Background Investigation (BI) required prior to onboarding Position Overview Our client is seeking an experienced ServiceNow CMDB Implementation Specialist to support an enterprise-scale Configuration Management Database implementation. This position will support business-driven CMDB planning, organizational alignment, CI modeling, governance, data quality, and best-practice implementation. The specialist will work across application owners, IT operations, security, architects, platform administrators, and other stakeholders to define CMDB requirements, establish governance and data-quality standards, support integrations and testing, and drive adoption across the organization. Key Responsibilities Requirements and Analysis Elicit stakeholder needs across Application Owners, IT Operations, Security, and other groups to identify required CIs, critical attributes, and inter-CI relationships. Document business requirements into clear functional and non-functional artifacts, including use cases, user stories, and acceptance criteria. Analyze existing data sources and identify gaps, inconsistencies, and migration challenges associated with moving data into the CMDB. Data Model Design and Definition Define CMDB classes and attributes, including servers, applications, databases, enumeration values, and ownership fields, in collaboration with Architects and Platform Administrators. Establish CI relationships such as "runs on," "connects to," and "is composed of" to accurately represent the enterprise environment. Normalize and standardize data to promote CMDB consistency and integrity. Support CI lifecycle management and organizational CMDB ownership models. Process Definition and Integration Map CMDB-related Incident, Change, Problem, and Asset Management processes to ensure the CMDB effectively supports ITSM workflows. Define data-governance policies for data ownership, entry, updates, and quality assurance. Specify integration requirements for automated discovery tools, ticketing systems, monitoring platforms, and other enterprise data sources. Apply ServiceNow CSDM and service-mapping principles to support an effective enterprise CMDB structure. Data Quality, Validation, and Testing Define data-quality rules and metrics for accuracy, completeness, and consistency. Establish processes for ongoing CMDB monitoring, remediation, and continuous improvement. Plan and conduct User Acceptance Testing with business users. Develop test cases to validate functional requirements and expected business outcomes. Reporting and KPIs Identify reporting requirements and dashboards that provide environmental insights, decision support, and compliance monitoring. Define CMDB-enabled KPIs, including metrics such as Mean Time to Repair and change success rates. Establish standards for measuring CMDB health, data quality, and operational effectiveness. Training, Adoption, and Ongoing Support Develop CMDB training materials, standards, procedures, and supporting documentation. Deliver training sessions to user groups to drive adoption and proficiency. Provide ongoing support and clarification regarding CMDB functionality, processes, and data usage. Communication and Stakeholder Management Facilitate workshops to gather requirements, resolve conflicts, and establish cross-functional consensus. Lead stakeholder discussions and cross-team alignment sessions. Translate business requirements and technical concepts between business and technical teams. Collaborate across large, federated, or regulated organizational environments. Requirements Minimum Qualifications U.S. citizenship required. At least 10 years of overall information technology experience . Bachelor's or Master's degree. Four additional years of relevant experience may substitute for a Bachelor's degree, or two additional years of relevant experience may substitute for a Master's degree. At least 5 years of enterprise ITSM, CMDB, or Configuration Management experience , including demonstrated expertise in CMDB planning, modeling, governance, and data-quality frameworks. Experience designing CI classes, relationships, and lifecycle-management processes for complex organizations. Proficiency with ServiceNow CMDB, automated discovery, and CSDM . Strong understanding of service-mapping principles and organizational CMDB ownership models. Ability to lead workshops, stakeholder discussions, and cross-team alignment sessions. Excellent analytical, communication, documentation, facilitation, and standards-development capabilities. Experience working within large, federated, or regulated environments. Must be able to obtain the required Limited CBP Background Investigation (BI) prior to onboarding . Must be local to the Ashburn, Virginia area and willing to work from the client site 3-5 days per week . Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Preferred Qualifications ITIL v4 or v5 certification. Prior federal contracting environment experience. Experience with enterprise architecture, IT operations, and data governance. Benefits Compensation $200,000-$230,000 per year as a W2 , negotiable for the right candidate. Benefits Medical insurance Dental insurance Vision insurance 401(k)
Powder River Industries, LLC
Washington, Washington DC
Job Description Job Description Description: We are seeking a highly skilled and mission-focused Information Assurance / Security Specialist (ISSO) to support cybersecurity compliance, Assessment & Authorization (A&A) activities, and Authority to Operate (ATO) documentation for designated systems. The ISSO will serve as a key liaison between contractor teams and federal certification authorities, ensuring security requirements are met, risks are communicated, and systems remain compliant with DOE, NNSA, and federal cybersecurity standards. This role requires strong technical acumen, exceptional documentation skills, and the ability to guide and advocate for contractor teams throughout the security lifecycle. Requirements: Key Responsibilities Implement DOE and NNSA cybersecurity policies and procedures for assigned information systems. Lead A&A activities, ensuring systems meet federal and organizational security requirements. Maintain all ATO documentation, including security plans, access control records, and configuration management artifacts. Manage and track POA&M items; assist in completing remediation activities where possible. Conduct risk assessments, identify vulnerabilities, and recommend mitigation strategies. Perform cybersecurity tests and assessments; provide actionable results to the ISSM. Evaluate the security impact of proposed system changes and recommend risk-based solutions. Develop and deliver cybersecurity training based on user roles and responsibilities. Respond to security incidents, document findings, and support incident resolution. Create and maintain security processes, procedures, disaster recovery plans, and incident response plans. Support audits and external reviews; manage findings and drive favorable outcomes. Develop new policies, documentation, and training materials when required, ensuring alignment across contractor and federal stakeholders. Communicate cybersecurity status, risks, and mitigation strategies clearly to leadership and stakeholders. Lead and mentor assigned resources (2 FTEs), ensuring high-quality documentation and successful security outcomes. Required Qualifications Experience supporting A&A/ATO processes within federal environments (DOE/NNSA preferred). Strong understanding of federal cybersecurity frameworks, risk management, and compliance requirements. Ability to create clear, accurate, and technically sound security documentation. Experience supporting audits, external reviews, and POA&M management. Strong communication skills with the ability to brief technical and non-technical stakeholders. Ability to negotiate policy, documentation, and training across diverse stakeholder groups. A notification to prospective applicants that reviews, and tests for the absence of any illegal drug as defined in 10 CFR 707.4, will be conducted by the employer and a background investigation by the Federal government may be required to obtain an access authorization prior to employment, and that subsequent reinvestigations may be required. The position is covered by the Counterintelligence Evaluation Program regulations at 10 CFR part 709, the announcement should also alert applicants that successful completion of a counterintelligence evaluation may include a counterintelligence -scope polygraph examination. As a federal contractor, we are committed to fair and equitable employment practices. We make employment decisions based on job-related qualifications, merit, contract requirements, and legitimate business needs, and prohibit unlawful discrimination in all employment practices As a federal contractor, we comply with Section 503 of the Rehabilitation Act and VEVRAA. No disability-related inquiries will be made prior to a conditional offer of employment, except as permitted by applicable law. Employee Rights Under the National Labor Relations Act (NLRA): As a federal contractor, the Company complies with Executive Order 13496 and informs employees of their rights under the National Labor Relations Act. Information regarding these rights is available at the workplace and from the National Labor Relations Board. This position is covered by the Service Contract Labor Standards (SCLS). Compensation and fringe benefits will be provided in accordance with the applicable U.S. Department of Labor wage determination and any applicable collective bargaining agreement. Medical, dental, vision, and 401k benefits are included with this position.
09/26/2026
Full time
Job Description Job Description Description: We are seeking a highly skilled and mission-focused Information Assurance / Security Specialist (ISSO) to support cybersecurity compliance, Assessment & Authorization (A&A) activities, and Authority to Operate (ATO) documentation for designated systems. The ISSO will serve as a key liaison between contractor teams and federal certification authorities, ensuring security requirements are met, risks are communicated, and systems remain compliant with DOE, NNSA, and federal cybersecurity standards. This role requires strong technical acumen, exceptional documentation skills, and the ability to guide and advocate for contractor teams throughout the security lifecycle. Requirements: Key Responsibilities Implement DOE and NNSA cybersecurity policies and procedures for assigned information systems. Lead A&A activities, ensuring systems meet federal and organizational security requirements. Maintain all ATO documentation, including security plans, access control records, and configuration management artifacts. Manage and track POA&M items; assist in completing remediation activities where possible. Conduct risk assessments, identify vulnerabilities, and recommend mitigation strategies. Perform cybersecurity tests and assessments; provide actionable results to the ISSM. Evaluate the security impact of proposed system changes and recommend risk-based solutions. Develop and deliver cybersecurity training based on user roles and responsibilities. Respond to security incidents, document findings, and support incident resolution. Create and maintain security processes, procedures, disaster recovery plans, and incident response plans. Support audits and external reviews; manage findings and drive favorable outcomes. Develop new policies, documentation, and training materials when required, ensuring alignment across contractor and federal stakeholders. Communicate cybersecurity status, risks, and mitigation strategies clearly to leadership and stakeholders. Lead and mentor assigned resources (2 FTEs), ensuring high-quality documentation and successful security outcomes. Required Qualifications Experience supporting A&A/ATO processes within federal environments (DOE/NNSA preferred). Strong understanding of federal cybersecurity frameworks, risk management, and compliance requirements. Ability to create clear, accurate, and technically sound security documentation. Experience supporting audits, external reviews, and POA&M management. Strong communication skills with the ability to brief technical and non-technical stakeholders. Ability to negotiate policy, documentation, and training across diverse stakeholder groups. A notification to prospective applicants that reviews, and tests for the absence of any illegal drug as defined in 10 CFR 707.4, will be conducted by the employer and a background investigation by the Federal government may be required to obtain an access authorization prior to employment, and that subsequent reinvestigations may be required. The position is covered by the Counterintelligence Evaluation Program regulations at 10 CFR part 709, the announcement should also alert applicants that successful completion of a counterintelligence evaluation may include a counterintelligence -scope polygraph examination. As a federal contractor, we are committed to fair and equitable employment practices. We make employment decisions based on job-related qualifications, merit, contract requirements, and legitimate business needs, and prohibit unlawful discrimination in all employment practices As a federal contractor, we comply with Section 503 of the Rehabilitation Act and VEVRAA. No disability-related inquiries will be made prior to a conditional offer of employment, except as permitted by applicable law. Employee Rights Under the National Labor Relations Act (NLRA): As a federal contractor, the Company complies with Executive Order 13496 and informs employees of their rights under the National Labor Relations Act. Information regarding these rights is available at the workplace and from the National Labor Relations Board. This position is covered by the Service Contract Labor Standards (SCLS). Compensation and fringe benefits will be provided in accordance with the applicable U.S. Department of Labor wage determination and any applicable collective bargaining agreement. Medical, dental, vision, and 401k benefits are included with this position.
Wycliffe Golf and Country Club Homeowners Association Inc
Lake Worth, Florida
Job Description Job Description Job Summary: The Digital & Design Specialist is a creative storyteller, visual brand ambassador, and hands-on marketing professional responsible for bringing the Wycliffe experience to life through compelling design, digital content, photography, video, and member communications. From an eye-catching event promotion to an engaging social media post, polished newsletter, memorable photograph, or digital campaign, this role helps ensure Wycliffe's communications are fresh, engaging, visually consistent, and unmistakably Wycliffe. Working closely with the Director of Membership, Marketing & Communications and departments throughout the Club, the Digital & Design Specialist transforms ideas, events, amenities, programs, and everyday Club moments into creative content that informs, inspires, and connects our members, Team Members, prospective members, and broader community. Success in this role requires more than great design skills. It requires curiosity, creativity, exceptional attention to detail, strong organization, a service mindset, and the ability to manage multiple projects and deadlines while maintaining Wycliffe's brand standards and commitment to excellence. Job Tasks/Duties: Creative Design, Marketing & Brand Design creative, polished, and engaging marketing materials for Club events, dining experiences, golf, athletics, wellness, membership initiatives, Team Member programs, and other Club activities. Create and prepare digital and print collateral, including flyers, menus, invitations, signage, advertisements, presentations, promotional materials, and other branded communications. Support the design, layout, production, and quality control of recurring Club publications and newsletters. Translate concepts and information from Club departments into visually compelling communications that are clear, accurate, engaging, and consistent with the Wycliffe brand. Protect and elevate the Club's visual identity by consistently applying established branding, typography, imagery, messaging, and design standards. Collaborate with internal departments to understand their marketing and communication objectives and recommend creative approaches that strengthen participation and engagement. Prepare and resize creative assets for multiple formats, including email, website, social media, member app, digital signage, presentations, and print. Assist with special campaigns, membership marketing initiatives, employee communications, recruitment marketing, community relations, and other strategic Club projects. Digital Communications & Content: Create engaging digital content that showcases the people, experiences, amenities, programs, traditions, and culture that make Wycliffe unique. Support the Club's social media presence across appropriate platforms by developing graphics, photographs, videos, stories, reels, and other creative content. Maintain and update designated content within the Club's website and member app, ensuring information remains timely, accurate, visually appealing, and relevant. Own the email marketing campaign process, including formatting, design, scheduling, testing, and quality assurance. Responsible for digital signage and other internal communication channels throughout the Club. Monitor emerging digital, social media, graphic design, and marketing trends and recommend creative ideas that may enhance the Club's communications. Review basic engagement analytics and performance data to help identify which content, topics, formats, and communication channels resonate most strongly with audiences. Photography, Video & Storytelling: Capture high-quality photography and video of Club events, amenities, dining experiences, tournaments, programs, Team Members, member experiences, and other activities for marketing and communication purposes. Attend Club events and activities as assigned to capture still photography, candid moments, short-form video, B-roll, interviews, and other storytelling content. Edit and enhance photographs and video content for use across digital and print communications. Help identify authentic stories and moments that showcase the Wycliffe culture and create an emotional connection with members, prospective members, Team Members, and the community. Maintain organized photo, video, design, and creative asset libraries so content can be efficiently located and reused. Coordinate with outside photographers, videographers, printers, marketing partners, and other creative vendors when needed. Collaboration & Execution: Serve as a creative resource for departments throughout the Club while balancing brand consistency, communication priorities, production schedules, and deadlines. Manage multiple simultaneous design and communication projects while maintaining strong attention to detail, quality, accuracy, and timeliness. Proofread and quality-check materials prior to distribution or publication, helping ensure communications are professional and error-free. Build positive working relationships throughout the organization and actively seek information, stories, photographs, and content opportunities across Club operations. Represent Wycliffe professionally when interacting with members, guests, Team Members, vendors, community partners, and other stakeholders. Maintain flexibility in scheduling to support Club events and content needs, which may occasionally include evenings, weekends, or holidays. Perform other duties and creative projects as assigned. Education and Experience Two or more years of experience in graphic design, digital marketing, communications, content creation, or a related creative field preferred. Experience within a private club, luxury hospitality, resort, lifestyle, agency, or other high-touch service environment is preferred but not required. Demonstrated graphic design experience and a strong portfolio showcasing creative work across digital and/or print platforms. Photography, videography, and multimedia content creation experience. Job Knowledge, Core Competencies and Expectations Ability to establish and maintain effective lines of internal and external communication with all levels of staff and business partners. Strong graphic design and visual storytelling skills with creativity and excellent attention to detail. Proficiency in various design tools; including Canva, Adobe and related design tools. Experience with digital publishing, email marketing, social media, content management systems, and marketing platforms. Working knowledge of typography, layout, branding, imagery, and digital and print production. Photography and photo-editing skills; videography and video editing. Ability to transform ideas and information into polished, engaging communications. Strong organizational and project-management skills with the ability to manage competing priorities and deadlines. Excellent written, verbal, interpersonal, and collaborative communication skills. Creative, adaptable, and solutions-focused in a fast-paced environment. Ability to accept creative direction and feedback and make revisions efficiently. Awareness of emerging design, digital marketing, social media, and content trends. Sound judgment, discretion, and commitment to representing Wycliffe's brand, culture, and service standards professionally. Physical Demands and Work Environment Must be able to reach, bend, stoop, stand and lift up to 40 pounds. Must be able to walk and stand for extended periods when photographing, filming, or attending Club events. Must be able to reach, bend, stoop, and lift or carry equipment and materials weighing up to 40 pounds. Repetitive motion is associated with computer entry and graphic design work. Normal hearing and vision ranges, with or without reasonable accommodation, are required to perform the essential functions of the position. Work is performed in both office and Club environments and may occasionally require outdoor activity. Schedule flexibility may be required based upon Club events, programs, deadlines, and communication needs. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required in this position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Team Members are required to adhere to other job-related duties as requested by their supervisor/manager (within guidelines and compliance with federal and state laws. All job requirements are subject to revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities upon request. Continued employment remains on an "at-will" basis.
09/26/2026
Full time
Job Description Job Description Job Summary: The Digital & Design Specialist is a creative storyteller, visual brand ambassador, and hands-on marketing professional responsible for bringing the Wycliffe experience to life through compelling design, digital content, photography, video, and member communications. From an eye-catching event promotion to an engaging social media post, polished newsletter, memorable photograph, or digital campaign, this role helps ensure Wycliffe's communications are fresh, engaging, visually consistent, and unmistakably Wycliffe. Working closely with the Director of Membership, Marketing & Communications and departments throughout the Club, the Digital & Design Specialist transforms ideas, events, amenities, programs, and everyday Club moments into creative content that informs, inspires, and connects our members, Team Members, prospective members, and broader community. Success in this role requires more than great design skills. It requires curiosity, creativity, exceptional attention to detail, strong organization, a service mindset, and the ability to manage multiple projects and deadlines while maintaining Wycliffe's brand standards and commitment to excellence. Job Tasks/Duties: Creative Design, Marketing & Brand Design creative, polished, and engaging marketing materials for Club events, dining experiences, golf, athletics, wellness, membership initiatives, Team Member programs, and other Club activities. Create and prepare digital and print collateral, including flyers, menus, invitations, signage, advertisements, presentations, promotional materials, and other branded communications. Support the design, layout, production, and quality control of recurring Club publications and newsletters. Translate concepts and information from Club departments into visually compelling communications that are clear, accurate, engaging, and consistent with the Wycliffe brand. Protect and elevate the Club's visual identity by consistently applying established branding, typography, imagery, messaging, and design standards. Collaborate with internal departments to understand their marketing and communication objectives and recommend creative approaches that strengthen participation and engagement. Prepare and resize creative assets for multiple formats, including email, website, social media, member app, digital signage, presentations, and print. Assist with special campaigns, membership marketing initiatives, employee communications, recruitment marketing, community relations, and other strategic Club projects. Digital Communications & Content: Create engaging digital content that showcases the people, experiences, amenities, programs, traditions, and culture that make Wycliffe unique. Support the Club's social media presence across appropriate platforms by developing graphics, photographs, videos, stories, reels, and other creative content. Maintain and update designated content within the Club's website and member app, ensuring information remains timely, accurate, visually appealing, and relevant. Own the email marketing campaign process, including formatting, design, scheduling, testing, and quality assurance. Responsible for digital signage and other internal communication channels throughout the Club. Monitor emerging digital, social media, graphic design, and marketing trends and recommend creative ideas that may enhance the Club's communications. Review basic engagement analytics and performance data to help identify which content, topics, formats, and communication channels resonate most strongly with audiences. Photography, Video & Storytelling: Capture high-quality photography and video of Club events, amenities, dining experiences, tournaments, programs, Team Members, member experiences, and other activities for marketing and communication purposes. Attend Club events and activities as assigned to capture still photography, candid moments, short-form video, B-roll, interviews, and other storytelling content. Edit and enhance photographs and video content for use across digital and print communications. Help identify authentic stories and moments that showcase the Wycliffe culture and create an emotional connection with members, prospective members, Team Members, and the community. Maintain organized photo, video, design, and creative asset libraries so content can be efficiently located and reused. Coordinate with outside photographers, videographers, printers, marketing partners, and other creative vendors when needed. Collaboration & Execution: Serve as a creative resource for departments throughout the Club while balancing brand consistency, communication priorities, production schedules, and deadlines. Manage multiple simultaneous design and communication projects while maintaining strong attention to detail, quality, accuracy, and timeliness. Proofread and quality-check materials prior to distribution or publication, helping ensure communications are professional and error-free. Build positive working relationships throughout the organization and actively seek information, stories, photographs, and content opportunities across Club operations. Represent Wycliffe professionally when interacting with members, guests, Team Members, vendors, community partners, and other stakeholders. Maintain flexibility in scheduling to support Club events and content needs, which may occasionally include evenings, weekends, or holidays. Perform other duties and creative projects as assigned. Education and Experience Two or more years of experience in graphic design, digital marketing, communications, content creation, or a related creative field preferred. Experience within a private club, luxury hospitality, resort, lifestyle, agency, or other high-touch service environment is preferred but not required. Demonstrated graphic design experience and a strong portfolio showcasing creative work across digital and/or print platforms. Photography, videography, and multimedia content creation experience. Job Knowledge, Core Competencies and Expectations Ability to establish and maintain effective lines of internal and external communication with all levels of staff and business partners. Strong graphic design and visual storytelling skills with creativity and excellent attention to detail. Proficiency in various design tools; including Canva, Adobe and related design tools. Experience with digital publishing, email marketing, social media, content management systems, and marketing platforms. Working knowledge of typography, layout, branding, imagery, and digital and print production. Photography and photo-editing skills; videography and video editing. Ability to transform ideas and information into polished, engaging communications. Strong organizational and project-management skills with the ability to manage competing priorities and deadlines. Excellent written, verbal, interpersonal, and collaborative communication skills. Creative, adaptable, and solutions-focused in a fast-paced environment. Ability to accept creative direction and feedback and make revisions efficiently. Awareness of emerging design, digital marketing, social media, and content trends. Sound judgment, discretion, and commitment to representing Wycliffe's brand, culture, and service standards professionally. Physical Demands and Work Environment Must be able to reach, bend, stoop, stand and lift up to 40 pounds. Must be able to walk and stand for extended periods when photographing, filming, or attending Club events. Must be able to reach, bend, stoop, and lift or carry equipment and materials weighing up to 40 pounds. Repetitive motion is associated with computer entry and graphic design work. Normal hearing and vision ranges, with or without reasonable accommodation, are required to perform the essential functions of the position. Work is performed in both office and Club environments and may occasionally require outdoor activity. Schedule flexibility may be required based upon Club events, programs, deadlines, and communication needs. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required in this position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Team Members are required to adhere to other job-related duties as requested by their supervisor/manager (within guidelines and compliance with federal and state laws. All job requirements are subject to revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities upon request. Continued employment remains on an "at-will" basis.
Job Description Job Description REQUIREMENTS FOR CONSIDERATION: 1-2yrs relevant work experience or equivalent combination of education and relevant work experience. Demonstrate excellent verbal and written communication skills as well as strong listening skills. Excellent organizational skills with a strong eye for detail. Effective cross-functional collaboration skills. Outstanding communication, organization, time management and interpersonal skills. Demonstrated ability to effectively prioritize projects and multitask to get things done. Proactive and eager to constantly seek out opportunities to make an impact. Ability to work effectively in a team environment as well as independently. Efficient in a Content Management System (CMS), Microsoft Office and Microsoft SharePoint, a plus. CORE JOB RESPONSIBILITIES: Partner with the Digital Merchandising Event Lead to support the planning, build, execution, and maintenance of digital event experiences, ensuring deliverables are completed accurately and on schedule. Execute event page builds within the Content Management System (CMS), including page setup, content placement, product merchandising, linking, and other event-related components. Build and maintain curated featured landing pages and event destinations based on established merchandising strategies and business priorities. Coordinate with cross-functional partners throughout the event process to gather required inputs, communicate updates, track deliverables, and support timely execution. Execute comprehensive page proofing and quality assurance throughout creative, merchandising, and pricing reviews, validating content, products, promotional messaging, pricing, imagery, links, and overall page accuracy. Identify and communicate content gaps, discrepancies, and executional issues, partnering with the Event Lead and appropriate cross-functional teams to facilitate timely resolution. Support event launches and post-launch validation, reviewing live experiences for accuracy and quickly escalating or addressing issues that may impact the customer experience. Maintain established Digital Merchandising standards, processes, documentation, and timelines to deliver consistent and accurate execution across events. Manage multiple concurrent event deliverables and deadlines, maintaining a high level of organization, attention to detail, accuracy, and follow-through in a fast-paced digital environment
09/26/2026
Full time
Job Description Job Description REQUIREMENTS FOR CONSIDERATION: 1-2yrs relevant work experience or equivalent combination of education and relevant work experience. Demonstrate excellent verbal and written communication skills as well as strong listening skills. Excellent organizational skills with a strong eye for detail. Effective cross-functional collaboration skills. Outstanding communication, organization, time management and interpersonal skills. Demonstrated ability to effectively prioritize projects and multitask to get things done. Proactive and eager to constantly seek out opportunities to make an impact. Ability to work effectively in a team environment as well as independently. Efficient in a Content Management System (CMS), Microsoft Office and Microsoft SharePoint, a plus. CORE JOB RESPONSIBILITIES: Partner with the Digital Merchandising Event Lead to support the planning, build, execution, and maintenance of digital event experiences, ensuring deliverables are completed accurately and on schedule. Execute event page builds within the Content Management System (CMS), including page setup, content placement, product merchandising, linking, and other event-related components. Build and maintain curated featured landing pages and event destinations based on established merchandising strategies and business priorities. Coordinate with cross-functional partners throughout the event process to gather required inputs, communicate updates, track deliverables, and support timely execution. Execute comprehensive page proofing and quality assurance throughout creative, merchandising, and pricing reviews, validating content, products, promotional messaging, pricing, imagery, links, and overall page accuracy. Identify and communicate content gaps, discrepancies, and executional issues, partnering with the Event Lead and appropriate cross-functional teams to facilitate timely resolution. Support event launches and post-launch validation, reviewing live experiences for accuracy and quickly escalating or addressing issues that may impact the customer experience. Maintain established Digital Merchandising standards, processes, documentation, and timelines to deliver consistent and accurate execution across events. Manage multiple concurrent event deliverables and deadlines, maintaining a high level of organization, attention to detail, accuracy, and follow-through in a fast-paced digital environment
Job Description Job Description ABOUT SHATTERPROOF Shatterproof is a national nonprofit working toward a world where addiction never defines or ends a life. Through evidence-based programs, advocacy, and public education, Shatterproof works to transform systems for tomorrow, support families today, and end stigma forever. Learn more at shatterproof.org. WHO SUCCEEDS AT SHATTERPROOF Shatterproof is in a period of transformative and rapid growth. We are building new systems, reimagining how work gets done, and creating more cross-functional alignment to accelerate our mission. To thrive here, you should be energized by building, not just maintaining - and excited to bring structure, clarity, and innovation to evolving spaces. We're looking for team members who: Build systems and processes from the ground up and improve them continuously as we scale. Take ownership and act with a builder's mindset, bringing forward solutions rather than waiting for direction. Influence and collaborate across teams, shaping work through strong communication and relationship-building. Move quickly, learn fast, and adapt with resilience, especially in a high-growth, high-impact environment. Are mission-driven and motivated to leave their mark on an organization working to reverse the addiction crisis. POSITION SUMMARY Shatterproof seeks a Digital Operations Specialist to support the day-to-day management, measurement, and optimization of our website and digital fundraising ecosystem. Reporting to the Director of Direct Response within Marketing + Communications, this role combines hands-on website operations, digital fundraising technology, analytics, reporting, and systems support.The Specialist will manage website updates and digital fundraising experiences; serve as a key resource for donation platforms, including DonorDrive; maintain GA4 measurement and reporting; analyze performance data and translate it into actionable insights; and help troubleshoot integrations and data flows across Salesforce Marketing Cloud, Salesforce, donation platforms, and Shatterproof.org.This role will also support Shatterproof's WordPress website launch and ongoing optimization, working closely with Marketing + Communications, Development, IT, and external vendors to ensure digital experiences are reliable, measurable, and effective.CORE RESPONSIBILITIES Website Strategy, Operations & Digital Experience Serve as a web strategy partner for campaigns and organizational initiatives, helping translate campaign goals, audiences, messaging, and creative into effective digital experiences. Develop and recommend page layouts, landing page wireframes, content hierarchy, calls to action, header imagery, lightboxes, banners, forms, and other web elements that create cohesive, user-friendly campaign experiences. Partner with Marketing + Communications, Direct Response, creative teams, and external vendors to ensure website experiences reflect Shatterproof's brand and campaign strategy while supporting engagement and conversion goals. Configure and maintain website-based promotional and conversion elements such as lightboxes, banners, calls to action, forms, and other campaign components. Use analytics, user behavior, and digital best practices to recommend improvements to site structure, page design, content presentation, user journeys, and conversion paths. Maintain CMS platforms, with primary emphasis on WordPress and ongoing support for Drupal and occasional Wix sites during transition periods, applying updates and configuration changes with appropriate QA and communication. Play a key role in the Drupal-to-WordPress migration through content inventories, user-journey mapping, template alignment, content QA, analytics and tracking validation, user acceptance testing, and vendor coordination. Troubleshoot website issues and monitor performance, using analytics and performance tools to identify root causes, resolve issues, and recommend improvements. Help steward the look, feel, usability, and consistency of Shatterproof's web properties, making thoughtful recommendations about layout, imagery, content hierarchy, and user experience while partnering with creative or development resources for more complex design needs. Ensure compliance with WCAG 2.1 AA accessibility standards; partner with content creators on accessible patterns, alt text, semantic markup, and scan remediation. Maintain documentation for CMS workflows, release processes, update procedures, configurations, and recurring technical processes. Provide technical guidance and support to staff who create or maintain website content. Analytics & Digital Optimization Serve as a primary internal resource for Google Analytics 4 (GA4), maintaining measurement strategy, events, key events/conversions, tagging conventions, campaign tracking, and data quality across Shatterproof's digital properties. Build and maintain GA4 reports and explorations to measure website traffic, acquisition, engagement, user behavior, conversion activity, and digital fundraising performance. Develop and maintain recurring dashboards using Looker Studio or equivalent reporting tools that provide clear visibility into established marketing, fundraising, website, and campaign KPIs. Produce recurring and ad hoc performance reports using data from GA4, donation platforms, Salesforce, Salesforce Marketing Cloud, and other relevant sources. Work with available resources to maintain and update Shatterproof's Power BI Dashboards. Analyze performance data and translate findings into actionable insights and recommendations, identifying trends, anomalies, opportunities, and areas requiring further investigation. Monitor key metrics including traffic and acquisition sources, user journeys, engagement, form completion, donation conversion, campaign performance, and other digital behaviors. Establish and maintain consistent UTM, campaign naming, and tracking standards across digital channels. Partner with internal teams and external vendors to implement and validate analytics events, pixels, tags, conversion tracking, and other measurement requirements. Conduct regular data-quality checks and investigate discrepancies between GA4, fundraising platforms, CRM data, marketing platforms, and other reporting sources. Use analytics to identify opportunities to improve website experiences, increase conversion, reduce friction, strengthen donor journeys, and improve campaign performance. Support A/B and other optimization testing initiatives, including implementation, measurement, analysis, and evaluation of results. Maintain SEO fundamentals including metadata, structured data, sitemaps, robots directives, Core Web Vitals monitoring, and Google Search Console oversight. Digital Fundraising Platforms + Systems Integration Serve as a hands-on administrator and technical resource for Shatterproof's digital fundraising and donation platforms, with DonorDrive experience strongly preferred. Build, configure, test, launch, and maintain donation forms, fundraising pages, campaign experiences, confirmation experiences, tracking parameters, and related digital fundraising functionality. Provide technical configuration and support for DonorDrive, Double the Donation/360MatchPro, Every.org, Engaging Networks, and other fundraising or engagement platforms used by Shatterproof. Troubleshoot donation-platform issues including forms, tracking, data capture, integrations, and constituent experiences, working directly with vendors and internal stakeholders to resolve issues. Support the integration and flow of constituent and fundraising data across Salesforce Marketing Cloud, Salesforce CRM, donation platforms, and Shatterproof.org. Monitor integrations and data flows, identify discrepancies or failures, troubleshoot root causes, and coordinate with IT, platform vendors, or other technical partners when escalation is required. Partner with Direct Response and Development to translate fundraising and campaign requirements into effective technical configurations and digital experiences. Conduct quality assurance of donation pages, forms, integrations, tracking, confirmation experiences, and data capture prior to campaign launches. Maintain documentation of platform configurations, integration points, data flows, tracking requirements, and troubleshooting procedures. Identify opportunities to simplify, automate, or improve processes across Shatterproof's digital platforms. Support technical scoping, vendor evaluations, and RFP development for digital platforms and services. Coordinate with external technology and development partners on technical requirements, deliverables, troubleshooting, and platform improvements. Research cost-effective, scalable tools that could improve fundraising, reporting, monitoring, publishing efficiency, or digital engagement. Digital Infrastructure, Reliability + Technical Coordination Partner with IT and external technology vendors to support the reliability, security, and performance of Shatterproof's web properties and digital platforms. Coordinate technical needs related to hosting, domains and DNS, SSL/TLS, CDN services, uptime monitoring, platform access, and other infrastructure supporting Shatterproof's public-facing digital properties. . click apply for full job details
09/26/2026
Full time
Job Description Job Description ABOUT SHATTERPROOF Shatterproof is a national nonprofit working toward a world where addiction never defines or ends a life. Through evidence-based programs, advocacy, and public education, Shatterproof works to transform systems for tomorrow, support families today, and end stigma forever. Learn more at shatterproof.org. WHO SUCCEEDS AT SHATTERPROOF Shatterproof is in a period of transformative and rapid growth. We are building new systems, reimagining how work gets done, and creating more cross-functional alignment to accelerate our mission. To thrive here, you should be energized by building, not just maintaining - and excited to bring structure, clarity, and innovation to evolving spaces. We're looking for team members who: Build systems and processes from the ground up and improve them continuously as we scale. Take ownership and act with a builder's mindset, bringing forward solutions rather than waiting for direction. Influence and collaborate across teams, shaping work through strong communication and relationship-building. Move quickly, learn fast, and adapt with resilience, especially in a high-growth, high-impact environment. Are mission-driven and motivated to leave their mark on an organization working to reverse the addiction crisis. POSITION SUMMARY Shatterproof seeks a Digital Operations Specialist to support the day-to-day management, measurement, and optimization of our website and digital fundraising ecosystem. Reporting to the Director of Direct Response within Marketing + Communications, this role combines hands-on website operations, digital fundraising technology, analytics, reporting, and systems support.The Specialist will manage website updates and digital fundraising experiences; serve as a key resource for donation platforms, including DonorDrive; maintain GA4 measurement and reporting; analyze performance data and translate it into actionable insights; and help troubleshoot integrations and data flows across Salesforce Marketing Cloud, Salesforce, donation platforms, and Shatterproof.org.This role will also support Shatterproof's WordPress website launch and ongoing optimization, working closely with Marketing + Communications, Development, IT, and external vendors to ensure digital experiences are reliable, measurable, and effective.CORE RESPONSIBILITIES Website Strategy, Operations & Digital Experience Serve as a web strategy partner for campaigns and organizational initiatives, helping translate campaign goals, audiences, messaging, and creative into effective digital experiences. Develop and recommend page layouts, landing page wireframes, content hierarchy, calls to action, header imagery, lightboxes, banners, forms, and other web elements that create cohesive, user-friendly campaign experiences. Partner with Marketing + Communications, Direct Response, creative teams, and external vendors to ensure website experiences reflect Shatterproof's brand and campaign strategy while supporting engagement and conversion goals. Configure and maintain website-based promotional and conversion elements such as lightboxes, banners, calls to action, forms, and other campaign components. Use analytics, user behavior, and digital best practices to recommend improvements to site structure, page design, content presentation, user journeys, and conversion paths. Maintain CMS platforms, with primary emphasis on WordPress and ongoing support for Drupal and occasional Wix sites during transition periods, applying updates and configuration changes with appropriate QA and communication. Play a key role in the Drupal-to-WordPress migration through content inventories, user-journey mapping, template alignment, content QA, analytics and tracking validation, user acceptance testing, and vendor coordination. Troubleshoot website issues and monitor performance, using analytics and performance tools to identify root causes, resolve issues, and recommend improvements. Help steward the look, feel, usability, and consistency of Shatterproof's web properties, making thoughtful recommendations about layout, imagery, content hierarchy, and user experience while partnering with creative or development resources for more complex design needs. Ensure compliance with WCAG 2.1 AA accessibility standards; partner with content creators on accessible patterns, alt text, semantic markup, and scan remediation. Maintain documentation for CMS workflows, release processes, update procedures, configurations, and recurring technical processes. Provide technical guidance and support to staff who create or maintain website content. Analytics & Digital Optimization Serve as a primary internal resource for Google Analytics 4 (GA4), maintaining measurement strategy, events, key events/conversions, tagging conventions, campaign tracking, and data quality across Shatterproof's digital properties. Build and maintain GA4 reports and explorations to measure website traffic, acquisition, engagement, user behavior, conversion activity, and digital fundraising performance. Develop and maintain recurring dashboards using Looker Studio or equivalent reporting tools that provide clear visibility into established marketing, fundraising, website, and campaign KPIs. Produce recurring and ad hoc performance reports using data from GA4, donation platforms, Salesforce, Salesforce Marketing Cloud, and other relevant sources. Work with available resources to maintain and update Shatterproof's Power BI Dashboards. Analyze performance data and translate findings into actionable insights and recommendations, identifying trends, anomalies, opportunities, and areas requiring further investigation. Monitor key metrics including traffic and acquisition sources, user journeys, engagement, form completion, donation conversion, campaign performance, and other digital behaviors. Establish and maintain consistent UTM, campaign naming, and tracking standards across digital channels. Partner with internal teams and external vendors to implement and validate analytics events, pixels, tags, conversion tracking, and other measurement requirements. Conduct regular data-quality checks and investigate discrepancies between GA4, fundraising platforms, CRM data, marketing platforms, and other reporting sources. Use analytics to identify opportunities to improve website experiences, increase conversion, reduce friction, strengthen donor journeys, and improve campaign performance. Support A/B and other optimization testing initiatives, including implementation, measurement, analysis, and evaluation of results. Maintain SEO fundamentals including metadata, structured data, sitemaps, robots directives, Core Web Vitals monitoring, and Google Search Console oversight. Digital Fundraising Platforms + Systems Integration Serve as a hands-on administrator and technical resource for Shatterproof's digital fundraising and donation platforms, with DonorDrive experience strongly preferred. Build, configure, test, launch, and maintain donation forms, fundraising pages, campaign experiences, confirmation experiences, tracking parameters, and related digital fundraising functionality. Provide technical configuration and support for DonorDrive, Double the Donation/360MatchPro, Every.org, Engaging Networks, and other fundraising or engagement platforms used by Shatterproof. Troubleshoot donation-platform issues including forms, tracking, data capture, integrations, and constituent experiences, working directly with vendors and internal stakeholders to resolve issues. Support the integration and flow of constituent and fundraising data across Salesforce Marketing Cloud, Salesforce CRM, donation platforms, and Shatterproof.org. Monitor integrations and data flows, identify discrepancies or failures, troubleshoot root causes, and coordinate with IT, platform vendors, or other technical partners when escalation is required. Partner with Direct Response and Development to translate fundraising and campaign requirements into effective technical configurations and digital experiences. Conduct quality assurance of donation pages, forms, integrations, tracking, confirmation experiences, and data capture prior to campaign launches. Maintain documentation of platform configurations, integration points, data flows, tracking requirements, and troubleshooting procedures. Identify opportunities to simplify, automate, or improve processes across Shatterproof's digital platforms. Support technical scoping, vendor evaluations, and RFP development for digital platforms and services. Coordinate with external technology and development partners on technical requirements, deliverables, troubleshooting, and platform improvements. Research cost-effective, scalable tools that could improve fundraising, reporting, monitoring, publishing efficiency, or digital engagement. Digital Infrastructure, Reliability + Technical Coordination Partner with IT and external technology vendors to support the reliability, security, and performance of Shatterproof's web properties and digital platforms. Coordinate technical needs related to hosting, domains and DNS, SSL/TLS, CDN services, uptime monitoring, platform access, and other infrastructure supporting Shatterproof's public-facing digital properties. . click apply for full job details
Mitsubishi Electric US, Inc.
Vernon Hills, Illinois
Job Description Job Description POSITION SUMMARY: Under general supervision, the Digital Platforms & Marketing Operations Specialist supports the execution, optimization, and governance of the company's digital marketing ecosystem. This role is responsible for maintaining digital platforms, supporting marketing automation and CRM processes, ensuring data integrity, and providing actionable insights that improve lead generation, customer engagement, and marketing performance. This position serves as a key resource within the Marketing Communications team, connecting digital platforms, campaigns, analytics, and lead management processes to deliver efficient execution and measurable business outcomes. The role contributes to continuous improvement initiatives, platform innovation, AI-enabled marketing operations, and cross-functional collaboration with Sales, IT, Business Intelligence, and Product Management. The essential functions of the position include, but are not limited to the following: Digital Platforms Administration & Optimization Administer, optimize, and continuously improve company digital platforms, while supporting SEO, AI-search readiness, accessibility compliance, conversion optimization, and overall user experience. Monitor platform performance, troubleshoot issues, and coordinate resolutions with internal and external stakeholders. Support implementation, testing, and quality assurance of new platform features, integrations, and enhancements. Maintain platform readiness for campaigns, product launches, events, and lead generation initiatives. Marketing Automation & CRM Operations Configure, test, and maintain lead capture forms, nurture programs, automated workflows, and campaign tracking. Manage prospect lists, data imports, campaign associations, and lead routing processes. Support lead scoring models, lifecycle management, and automated conversion workflows. Monitor system integrations and data flows to ensure accuracy, reliability, and reporting consistency. Maintain established governance standards, naming conventions, and data hygiene practices. Lead Management, Analytics & Reporting Administer lead qualification, assignment, tracking, and lifecycle management processes. Monitor lead progression, lead quality, speed-to-lead, and funnel performance metrics. Report on performance for lead generation, opportunity influence, and marketing contribution to pipeline. Analyze performance trends, identify optimization opportunities, and recommend corrective actions. Partner with Sales and Business Intelligence teams to improve reporting accuracy and lead management effectiveness. Conversion Optimization & Customer Journey Support Support audience segmentation, personalization, and nurture program strategies. Conduct A/B testing and conversion optimization initiatives across websites, landing pages, forms, and email campaigns. Track customer engagement and identify opportunities to improve conversion rates and lead progression. Document testing results, insights, and recommendations for future campaigns. Digital Governance, Compliance & Innovation Support administration of privacy, consent management, cookie compliance, and digital governance programs. Assist with accessibility reviews and implementation of digital best practices. Maintain documentation of marketing technology platforms, integrations, workflows, and standard operating procedures. Support responsible adoption of AI-enabled tools and automation within marketing operations. Research emerging digital technologies and recommend opportunities to improve efficiency, scalability, and performance. Collaboration & Continuous Improvement Collaborate with Marketing Communications, Sales, IT, Product Management, and Business Intelligence teams related to digital platforms and marketing systems to support business objectives. Identify process improvement opportunities that enhance execution speed, data quality, automation, and operational efficiency. Support ongoing optimization of marketing technology, digital processes, and customer experiences. Other duties as assigned. EDUCATION AND EXPERIENCE: Bachelors Degree in Marketing Communications or 4+ years hands-on experience with digital marketing platforms. Working knowledge of CRM, marketing automation, CMS, analytics, and reporting platforms. Understanding of lead management, customer journey development, and marketing attribution. Familiarity with SEO, AI-search optimization, web accessibility, and privacy best practices. Strong analytical, troubleshooting, and problem-solving skills. Ability to manage multiple projects and priorities while maintaining exceptional attention to detail. Strong communication and collaboration skills across technical and non-technical teams. Process-oriented mindset with a focus on continuous improvement, innovation, and operational excellence. The pay range for this position at commencement of employment is expected to be between $26.93/hr. and $37.02/hr.; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions based on achieving individual performance and/or sales metrics, incentive compensation and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these additional compensation and benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. We are an equal employment opportunity employer. All employment decisions are made without regard to race, color, religion, sex, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity, gender expression, domestic partnership, physical disability, mental disability, medical condition, genetic characteristic or information, military or veteran status or other legally protected status (except when one of these criteria is a legally permissible bona- fide occupational qualification).
09/26/2026
Full time
Job Description Job Description POSITION SUMMARY: Under general supervision, the Digital Platforms & Marketing Operations Specialist supports the execution, optimization, and governance of the company's digital marketing ecosystem. This role is responsible for maintaining digital platforms, supporting marketing automation and CRM processes, ensuring data integrity, and providing actionable insights that improve lead generation, customer engagement, and marketing performance. This position serves as a key resource within the Marketing Communications team, connecting digital platforms, campaigns, analytics, and lead management processes to deliver efficient execution and measurable business outcomes. The role contributes to continuous improvement initiatives, platform innovation, AI-enabled marketing operations, and cross-functional collaboration with Sales, IT, Business Intelligence, and Product Management. The essential functions of the position include, but are not limited to the following: Digital Platforms Administration & Optimization Administer, optimize, and continuously improve company digital platforms, while supporting SEO, AI-search readiness, accessibility compliance, conversion optimization, and overall user experience. Monitor platform performance, troubleshoot issues, and coordinate resolutions with internal and external stakeholders. Support implementation, testing, and quality assurance of new platform features, integrations, and enhancements. Maintain platform readiness for campaigns, product launches, events, and lead generation initiatives. Marketing Automation & CRM Operations Configure, test, and maintain lead capture forms, nurture programs, automated workflows, and campaign tracking. Manage prospect lists, data imports, campaign associations, and lead routing processes. Support lead scoring models, lifecycle management, and automated conversion workflows. Monitor system integrations and data flows to ensure accuracy, reliability, and reporting consistency. Maintain established governance standards, naming conventions, and data hygiene practices. Lead Management, Analytics & Reporting Administer lead qualification, assignment, tracking, and lifecycle management processes. Monitor lead progression, lead quality, speed-to-lead, and funnel performance metrics. Report on performance for lead generation, opportunity influence, and marketing contribution to pipeline. Analyze performance trends, identify optimization opportunities, and recommend corrective actions. Partner with Sales and Business Intelligence teams to improve reporting accuracy and lead management effectiveness. Conversion Optimization & Customer Journey Support Support audience segmentation, personalization, and nurture program strategies. Conduct A/B testing and conversion optimization initiatives across websites, landing pages, forms, and email campaigns. Track customer engagement and identify opportunities to improve conversion rates and lead progression. Document testing results, insights, and recommendations for future campaigns. Digital Governance, Compliance & Innovation Support administration of privacy, consent management, cookie compliance, and digital governance programs. Assist with accessibility reviews and implementation of digital best practices. Maintain documentation of marketing technology platforms, integrations, workflows, and standard operating procedures. Support responsible adoption of AI-enabled tools and automation within marketing operations. Research emerging digital technologies and recommend opportunities to improve efficiency, scalability, and performance. Collaboration & Continuous Improvement Collaborate with Marketing Communications, Sales, IT, Product Management, and Business Intelligence teams related to digital platforms and marketing systems to support business objectives. Identify process improvement opportunities that enhance execution speed, data quality, automation, and operational efficiency. Support ongoing optimization of marketing technology, digital processes, and customer experiences. Other duties as assigned. EDUCATION AND EXPERIENCE: Bachelors Degree in Marketing Communications or 4+ years hands-on experience with digital marketing platforms. Working knowledge of CRM, marketing automation, CMS, analytics, and reporting platforms. Understanding of lead management, customer journey development, and marketing attribution. Familiarity with SEO, AI-search optimization, web accessibility, and privacy best practices. Strong analytical, troubleshooting, and problem-solving skills. Ability to manage multiple projects and priorities while maintaining exceptional attention to detail. Strong communication and collaboration skills across technical and non-technical teams. Process-oriented mindset with a focus on continuous improvement, innovation, and operational excellence. The pay range for this position at commencement of employment is expected to be between $26.93/hr. and $37.02/hr.; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions based on achieving individual performance and/or sales metrics, incentive compensation and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these additional compensation and benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. We are an equal employment opportunity employer. All employment decisions are made without regard to race, color, religion, sex, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity, gender expression, domestic partnership, physical disability, mental disability, medical condition, genetic characteristic or information, military or veteran status or other legally protected status (except when one of these criteria is a legally permissible bona- fide occupational qualification).
