Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to:? CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment.? Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/23/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to:? CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment.? Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description The Archetype Strategy is seeking a detail-oriented and skilled Data Center Technician to join our team. In this role, you will be responsible for the critical infrastructure setup within data centers, including installing data cabinets, supporting pathways such as basket trays, and running pre-connectorized fiber. You will play a key part in ensuring that our data centers operate efficiently, reliably, and securely. Key Responsibilities: Data Cabinet Installation: Install and align data cabinets and racks according to technical specifications and project requirements. Pathway Support Setup: Design and install pathway support systems, such as basket trays and cable management solutions, ensuring optimal organization and efficiency. Fiber Optic Installation: Run, terminate, and secure pre-connectorized fiber cables, ensuring accuracy and reliability in data transmission. System Integration: Collaborate with engineering teams to ensure seamless integration of infrastructure with existing systems. Quality Assurance: Conduct testing and inspections to ensure installations meet industry standards and company guidelines. Documentation: Maintain detailed records of installations, configurations, and modifications within the data center. Safety Adherence: Comply with all safety protocols and regulations, maintaining a safe and secure working environment. Qualifications: Required Skills and Experience: Demonstrated experience in data center installation or a related technical field. Expertise in installing data cabinets, rack systems, and supporting infrastructure such as basket trays. Hands-on experience with pre-connectorized fiber cable installation and management. Familiarity with data center standards such as TIA/EIA-942 and BICSI guidelines. Strong ability to read and interpret technical diagrams, blueprints, and layouts. Excellent problem-solving skills and meticulous attention to detail. Preferred Skills: Experience working within operational data centers. Knowledge of structured cabling systems and industry best practices. Physical Requirements: Capability to lift and handle equipment weighing up to 50 pounds. Ability to work in confined spaces or at heights as required. Flexibility to work extended hours or shifts based on project demands. Powered by JazzHR eDFYe1sQwx
09/23/2026
Full time
Job Description Job Description The Archetype Strategy is seeking a detail-oriented and skilled Data Center Technician to join our team. In this role, you will be responsible for the critical infrastructure setup within data centers, including installing data cabinets, supporting pathways such as basket trays, and running pre-connectorized fiber. You will play a key part in ensuring that our data centers operate efficiently, reliably, and securely. Key Responsibilities: Data Cabinet Installation: Install and align data cabinets and racks according to technical specifications and project requirements. Pathway Support Setup: Design and install pathway support systems, such as basket trays and cable management solutions, ensuring optimal organization and efficiency. Fiber Optic Installation: Run, terminate, and secure pre-connectorized fiber cables, ensuring accuracy and reliability in data transmission. System Integration: Collaborate with engineering teams to ensure seamless integration of infrastructure with existing systems. Quality Assurance: Conduct testing and inspections to ensure installations meet industry standards and company guidelines. Documentation: Maintain detailed records of installations, configurations, and modifications within the data center. Safety Adherence: Comply with all safety protocols and regulations, maintaining a safe and secure working environment. Qualifications: Required Skills and Experience: Demonstrated experience in data center installation or a related technical field. Expertise in installing data cabinets, rack systems, and supporting infrastructure such as basket trays. Hands-on experience with pre-connectorized fiber cable installation and management. Familiarity with data center standards such as TIA/EIA-942 and BICSI guidelines. Strong ability to read and interpret technical diagrams, blueprints, and layouts. Excellent problem-solving skills and meticulous attention to detail. Preferred Skills: Experience working within operational data centers. Knowledge of structured cabling systems and industry best practices. Physical Requirements: Capability to lift and handle equipment weighing up to 50 pounds. Ability to work in confined spaces or at heights as required. Flexibility to work extended hours or shifts based on project demands. Powered by JazzHR eDFYe1sQwx
Job Description Job Description The Quality Assurance Engineer I is responsible for conducting ongoing analysis of the production process inputs and outputs to ensure that customer quality requirements are being achieved. The Quality Engineer I is expected to: Maintain SPC limit at or above the corporate target. Keep customer complaints less than or equal to previous year Manage CAR containment and root cause investigation, corrective action plan and completions on time Maintain scrap below the maximum percent of sales identified Research & Analysis Collects production data and applies standard scientific and statistical methods to analyze, document, and diagram production processes. Conducts FMEA, DOE, and SPC analysis Applies GD&T and measurement techniques to review and interpret part print design, quality and intention. Provides input to the production control systems and designs control activities Provides input for new product equipment selection, installation and maintenance Identifies opportunities for cost reduction and quality improvements. Audits work processes and evaluates any non-value-added activities or variations in the processes. Use appropriate statistical techniques to analyze data and make/recommend decisions Participates in root cause investigations and development of corrective action plans. Leads verification and effectiveness activities. Programs data collection software as needed and monitors SPC software. Quality Assurance Performs process stability and capability studies. Analyzes, assesses, and provides recommendations for improving or simplifying manufacturing controls and/or inspection processes. Performs inspections and sets quality assurance testing models for analysis of raw materials, materials in process, and finished products. Writes detailed work instruction-level documents for Quality and related areas. Trains personnel in these instructions and other technical process controls Troubleshoots quality assurance equipment and processes. Quarantines, documents and evaluates products and materials and generates Material Review Board (MRB) Case(s) as appropriate. Provides communication to Calibration Technicians of any additions, deletions, or changes to the process gages and equipment Ensures control plans and associated documentation are implemented effectively and maintained. Monitors and reports on quality-related key performance indicators Contributes towards the companies' quality policy and performance metrics This position has no talent management responsibilities. EDUCATION AND EXPERIENCE Bachelor's degree in Engineering or a related field is required. 2-4 years of quality experience in a manufacturing environment or equivalent combination of education and experience is required. LICENSE AND CERTIFICATION ASQ certification is preferred TECHNICAL SKILLS Blueprint reading and interpretation Gage design knowledge APQP MSA PPAP SPC GD & T Automated inspection software MS Office Suite OTHER SKILLS Manual dexterity Spatial dexterity Problem solving o Root cause analysis o Corrective Action Multitasking Written communication Verbal communication Organizational skills Time Management While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift, push, pull, carry and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing this Job, the employee is regularly required to demonstrate manual and spatial dexterity sufficient to operate machinery for precision work While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and vibration. The employee is frequently exposed to risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions and odors, dusts, mists, fumes and/or airborne particles. The noise level in the work environment is usually moderate. Compensation & Benefits The anticipated hiring range for this position is $94,000 to $101,000 annually. Actual compensation within this range will be determined based on relevant skills, experience, education, and other job-related qualifications. Based on a candidate's qualifications and experience, they may be considered for other available opportunities at a different level. Compensation for any such position would be based on the requirements and compensation range applicable to that position. MICRO offers a comprehensive benefits package to eligible employees, including medical, dental and vision insurance; life and disability insurance; a 401(k) retirement plan; paid time off; paid holidays; and other company-sponsored benefits. Eligibility and benefit offerings are subject to the terms of the applicable plans and company policies.
09/23/2026
Full time
Job Description Job Description The Quality Assurance Engineer I is responsible for conducting ongoing analysis of the production process inputs and outputs to ensure that customer quality requirements are being achieved. The Quality Engineer I is expected to: Maintain SPC limit at or above the corporate target. Keep customer complaints less than or equal to previous year Manage CAR containment and root cause investigation, corrective action plan and completions on time Maintain scrap below the maximum percent of sales identified Research & Analysis Collects production data and applies standard scientific and statistical methods to analyze, document, and diagram production processes. Conducts FMEA, DOE, and SPC analysis Applies GD&T and measurement techniques to review and interpret part print design, quality and intention. Provides input to the production control systems and designs control activities Provides input for new product equipment selection, installation and maintenance Identifies opportunities for cost reduction and quality improvements. Audits work processes and evaluates any non-value-added activities or variations in the processes. Use appropriate statistical techniques to analyze data and make/recommend decisions Participates in root cause investigations and development of corrective action plans. Leads verification and effectiveness activities. Programs data collection software as needed and monitors SPC software. Quality Assurance Performs process stability and capability studies. Analyzes, assesses, and provides recommendations for improving or simplifying manufacturing controls and/or inspection processes. Performs inspections and sets quality assurance testing models for analysis of raw materials, materials in process, and finished products. Writes detailed work instruction-level documents for Quality and related areas. Trains personnel in these instructions and other technical process controls Troubleshoots quality assurance equipment and processes. Quarantines, documents and evaluates products and materials and generates Material Review Board (MRB) Case(s) as appropriate. Provides communication to Calibration Technicians of any additions, deletions, or changes to the process gages and equipment Ensures control plans and associated documentation are implemented effectively and maintained. Monitors and reports on quality-related key performance indicators Contributes towards the companies' quality policy and performance metrics This position has no talent management responsibilities. EDUCATION AND EXPERIENCE Bachelor's degree in Engineering or a related field is required. 2-4 years of quality experience in a manufacturing environment or equivalent combination of education and experience is required. LICENSE AND CERTIFICATION ASQ certification is preferred TECHNICAL SKILLS Blueprint reading and interpretation Gage design knowledge APQP MSA PPAP SPC GD & T Automated inspection software MS Office Suite OTHER SKILLS Manual dexterity Spatial dexterity Problem solving o Root cause analysis o Corrective Action Multitasking Written communication Verbal communication Organizational skills Time Management While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift, push, pull, carry and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing this Job, the employee is regularly required to demonstrate manual and spatial dexterity sufficient to operate machinery for precision work While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and vibration. The employee is frequently exposed to risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions and odors, dusts, mists, fumes and/or airborne particles. The noise level in the work environment is usually moderate. Compensation & Benefits The anticipated hiring range for this position is $94,000 to $101,000 annually. Actual compensation within this range will be determined based on relevant skills, experience, education, and other job-related qualifications. Based on a candidate's qualifications and experience, they may be considered for other available opportunities at a different level. Compensation for any such position would be based on the requirements and compensation range applicable to that position. MICRO offers a comprehensive benefits package to eligible employees, including medical, dental and vision insurance; life and disability insurance; a 401(k) retirement plan; paid time off; paid holidays; and other company-sponsored benefits. Eligibility and benefit offerings are subject to the terms of the applicable plans and company policies.
Job Description Job Description Location : Atlanta, GA and surrounding areas Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on-the-job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employee's hard work and determination and REWARD results all while having fun! Our mission is to make life better by connecting people through innovative communication systems. We are seeking Survey Technicians who will provide a detailed route from the existing plant to the customer defining all construction requirements for the proposed route. This position is responsible for performing commercial walkout surveys to provide new service to end user and ensure all tasks are completed in accordance with customer and industry specifications. Commercial Survey experience is a must! Responsibilities Perform commercial walkout surveys to provide new service to end user. Ensure all tasks are completed in accordance with customer and industry specifications. Follow guidelines to provide detailed route from existing plant to customer demark noting all construction types required along proposed route. Obtaining the correct field information, record verification, document all details for aerial and underground telecommunications including fiber, coax, poles, pedestals, and more. Requirements 2+ years of cable mapping experience is preferred. Knowledge of cable design and OSP basic construction practices of cable systems. Able to read and interpret maps, drawings, and diagrams associated with CATV projects. Strong analytical, observational, and communication skills. Good computer skills with proficiency in MS Excel, Word, Outlook, & PDF Editor with the ability to learn new software and technologies. Ability to draw digitally in software programs like Bluebeam is preferred. Must be highly responsible and self-motivated. Strong analytical, observational, and communication skills. Able to work independently within minimal supervision. Able to communicate with customers in a professional manner. Additional Information This is a full-time, production-based position. Local travel, home every night. Perform field walkout assignments daily over varying terrain and in all weather conditions. Must have a valid driver's license and a good driving record. Company vehicle and necessary tools will be provided. Full benefit package. CCI Systems, Inc. is an Affirmative Action/Equal Opportunity Employer.
09/23/2026
Full time
Job Description Job Description Location : Atlanta, GA and surrounding areas Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on-the-job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employee's hard work and determination and REWARD results all while having fun! Our mission is to make life better by connecting people through innovative communication systems. We are seeking Survey Technicians who will provide a detailed route from the existing plant to the customer defining all construction requirements for the proposed route. This position is responsible for performing commercial walkout surveys to provide new service to end user and ensure all tasks are completed in accordance with customer and industry specifications. Commercial Survey experience is a must! Responsibilities Perform commercial walkout surveys to provide new service to end user. Ensure all tasks are completed in accordance with customer and industry specifications. Follow guidelines to provide detailed route from existing plant to customer demark noting all construction types required along proposed route. Obtaining the correct field information, record verification, document all details for aerial and underground telecommunications including fiber, coax, poles, pedestals, and more. Requirements 2+ years of cable mapping experience is preferred. Knowledge of cable design and OSP basic construction practices of cable systems. Able to read and interpret maps, drawings, and diagrams associated with CATV projects. Strong analytical, observational, and communication skills. Good computer skills with proficiency in MS Excel, Word, Outlook, & PDF Editor with the ability to learn new software and technologies. Ability to draw digitally in software programs like Bluebeam is preferred. Must be highly responsible and self-motivated. Strong analytical, observational, and communication skills. Able to work independently within minimal supervision. Able to communicate with customers in a professional manner. Additional Information This is a full-time, production-based position. Local travel, home every night. Perform field walkout assignments daily over varying terrain and in all weather conditions. Must have a valid driver's license and a good driving record. Company vehicle and necessary tools will be provided. Full benefit package. CCI Systems, Inc. is an Affirmative Action/Equal Opportunity Employer.
Theodore Roosevelt Presidential Library Foundation
Medora, North Dakota
Job Description Job Description Technology & Event Technician Medora, ND THE THEODORE ROOSEVELT PRESIDENTIAL LIBRARY FOUNDATION "Believe you can, and you're halfway there." -Theodore Roosevelt The Theodore Roosevelt Presidential Library (TRPL) is a world-class cultural institution in Medora, North Dakota, dedicated to the life, legacy, and enduring impact of the 26th President of the United States. Our exhibits blend cutting-edge immersive technology with historic storytelling - including conversational AI experiences, large-scale AV systems, and interactive installations built to the highest standards in the industry. TRPL also hosts a robust calendar of internal, public, and third-party events that rely on professional AV production. The technology team is small, highly capable, and responsible for the full technology footprint of the institution. This role offers the rare opportunity to develop skills across two disciplines - exhibit technology and live event AV production - at one of the most technologically sophisticated cultural institutions in the country. About the Role The Technology & Event AV Technician is a dual-focus, hands-on role that splits its time equally between supporting TRPL's exhibit and IT systems and providing AV production support for the institution's event programming. On the exhibit and IT side, this individual assists the technology team with first-response troubleshooting, issue documentation, vendor tracking, and physical repairs across our complex exhibit environments. On the event side, this individual sets up, operates, and strikes AV systems for internal staff events, public programming, and third-party rentals - serving as a reliable technical presence that makes every event run smoothly. This role requires flexibility, a service mindset, and a genuine interest in both the technical and people-facing dimensions of AV and IT work. Evening and weekend availability is a regular expectation given TRPL's event calendar. Core Competencies Technical Troubleshooting & Problem Solving Diagnoses AV, exhibit, and basic IT issues logically; isolates problems, identifies solutions, and knows when to escalate. AV Production & Technical Execution Confidently sets up, operates, and strikes audio, video, presentation, streaming, and related event technology. Reliability & Operational Discipline Consistently follows procedures, completes setups and checks on time, maintains equipment, and follows through without excessive supervision. Service & Communication Provides professional, responsive support to staff, presenters, vendors, and external clients; communicates technical information clearly to non-technical audiences. Adaptability & Judgment Moves effectively between exhibit technology, IT support, and live events; remains calm under pressure, makes sound decisions, and learns new systems quickly. Responsibilities Exhibit & IT Support ( 50%) Assist the technology team with day-to-day monitoring and first-response troubleshooting of exhibit technology issues. Execute start-of-day and end-of-day procedures to open and close the exhibit galleries. Document observed issues accurately - symptoms, conditions, and steps taken - to support clear tracking and informed decision-making by senior team members. Log updates and status changes in the team's ticketing and documentation systems. Perform hands-on work within exhibit environments, including cable swaps, component replacements, mount adjustments, and hardware installation. Assist in diagnosing AV signal chain issues, tracing signal paths from source to destination. Reference system diagrams, cabling documentation, and rack layouts to assist in accurate fault isolation. Participate in vendor communications, providing accurate technical observations and helping track open cases to resolution. Assist with preventive maintenance tasks on exhibit technology systems as scheduled. Provide general IT support as directed - peripheral setup, workstation staging, basic helpdesk tasks - to support the broader technology team. Event AV Support ( 50%) Set up, operate, and strike AV systems for TRPL's full range of events - including internal staff and board meetings, public programming, and third-party rental events. Configure and operate audio systems including mixing consoles, wired and wireless microphones, speakers, and monitor setups for live events. Set up and operate video systems including projectors, LED displays, confidence monitors, video switching, and presentation playback. Support live streaming and recording of events when required, including camera operation, capture device setup, and basic encoding/streaming workflows. Serve as the on-site AV point of contact for third-party rental clients and external event producers, providing professional and responsive technical support. Coordinate with event staff, facilities, and vendors in advance of events to confirm technical requirements and ensure readiness. Maintain event AV equipment inventory - tracking condition, flagging needs for repair or replacement, and keeping storage areas organized. Provide clear pre-event briefings to presenters and clients on microphone use, presentation flow, and AV system basics. Respond calmly and effectively to technical issues during live events, minimizing disruption to guests and presenters. Qualifications 1+ years of hands-on experience in AV production, live events, IT support, or a closely related technical field - formal training or vocational education in a relevant discipline may be considered in lieu of experience. Working knowledge of AV signal flow - able to trace a signal from source to destination and identify where a problem is likely occurring. Experience with audio mixing, microphone setup, or live sound reinforcement in any capacity (professional, volunteer, academic, or self-taught). Comfortable with physical installation and hands-on technical work in a variety of environments, including public-facing spaces. Reliable and service-oriented - able to stay composed under pressure, communicate clearly with non-technical clients and colleagues, and solve problems on the fly. Able to follow technical documentation, system diagrams, and verbal instructions accurately. Preferred Experience operating audio consoles (digital or analog) in a live event setting. Familiarity with video switching, projection, or LED display systems. Exposure to live streaming platforms or recording/capture workflows. Experience providing AV support to external clients or rental groups in a professional setting. Familiarity with Q-SYS, Dante, or networked AV environments. Exposure to IT helpdesk, endpoint support, or AV-over-IP troubleshooting. Experience in a museum, cultural institution, hospitality, or event venue environment. Working Conditions Must reside within 60 miles of Medora, ND, or be willing to relocate prior to start date. Full-time, hourly (non-exempt) position Flexible schedule including evenings and weekends to support the TRPL event calendar. Ability to lift and carry up to 30 pounds Ability to climb ladders, work in mechanical rooms, and access confined or elevated spaces Ability to stand and remain on your feet for extended periods. Benefits
09/22/2026
Full time
Job Description Job Description Technology & Event Technician Medora, ND THE THEODORE ROOSEVELT PRESIDENTIAL LIBRARY FOUNDATION "Believe you can, and you're halfway there." -Theodore Roosevelt The Theodore Roosevelt Presidential Library (TRPL) is a world-class cultural institution in Medora, North Dakota, dedicated to the life, legacy, and enduring impact of the 26th President of the United States. Our exhibits blend cutting-edge immersive technology with historic storytelling - including conversational AI experiences, large-scale AV systems, and interactive installations built to the highest standards in the industry. TRPL also hosts a robust calendar of internal, public, and third-party events that rely on professional AV production. The technology team is small, highly capable, and responsible for the full technology footprint of the institution. This role offers the rare opportunity to develop skills across two disciplines - exhibit technology and live event AV production - at one of the most technologically sophisticated cultural institutions in the country. About the Role The Technology & Event AV Technician is a dual-focus, hands-on role that splits its time equally between supporting TRPL's exhibit and IT systems and providing AV production support for the institution's event programming. On the exhibit and IT side, this individual assists the technology team with first-response troubleshooting, issue documentation, vendor tracking, and physical repairs across our complex exhibit environments. On the event side, this individual sets up, operates, and strikes AV systems for internal staff events, public programming, and third-party rentals - serving as a reliable technical presence that makes every event run smoothly. This role requires flexibility, a service mindset, and a genuine interest in both the technical and people-facing dimensions of AV and IT work. Evening and weekend availability is a regular expectation given TRPL's event calendar. Core Competencies Technical Troubleshooting & Problem Solving Diagnoses AV, exhibit, and basic IT issues logically; isolates problems, identifies solutions, and knows when to escalate. AV Production & Technical Execution Confidently sets up, operates, and strikes audio, video, presentation, streaming, and related event technology. Reliability & Operational Discipline Consistently follows procedures, completes setups and checks on time, maintains equipment, and follows through without excessive supervision. Service & Communication Provides professional, responsive support to staff, presenters, vendors, and external clients; communicates technical information clearly to non-technical audiences. Adaptability & Judgment Moves effectively between exhibit technology, IT support, and live events; remains calm under pressure, makes sound decisions, and learns new systems quickly. Responsibilities Exhibit & IT Support ( 50%) Assist the technology team with day-to-day monitoring and first-response troubleshooting of exhibit technology issues. Execute start-of-day and end-of-day procedures to open and close the exhibit galleries. Document observed issues accurately - symptoms, conditions, and steps taken - to support clear tracking and informed decision-making by senior team members. Log updates and status changes in the team's ticketing and documentation systems. Perform hands-on work within exhibit environments, including cable swaps, component replacements, mount adjustments, and hardware installation. Assist in diagnosing AV signal chain issues, tracing signal paths from source to destination. Reference system diagrams, cabling documentation, and rack layouts to assist in accurate fault isolation. Participate in vendor communications, providing accurate technical observations and helping track open cases to resolution. Assist with preventive maintenance tasks on exhibit technology systems as scheduled. Provide general IT support as directed - peripheral setup, workstation staging, basic helpdesk tasks - to support the broader technology team. Event AV Support ( 50%) Set up, operate, and strike AV systems for TRPL's full range of events - including internal staff and board meetings, public programming, and third-party rental events. Configure and operate audio systems including mixing consoles, wired and wireless microphones, speakers, and monitor setups for live events. Set up and operate video systems including projectors, LED displays, confidence monitors, video switching, and presentation playback. Support live streaming and recording of events when required, including camera operation, capture device setup, and basic encoding/streaming workflows. Serve as the on-site AV point of contact for third-party rental clients and external event producers, providing professional and responsive technical support. Coordinate with event staff, facilities, and vendors in advance of events to confirm technical requirements and ensure readiness. Maintain event AV equipment inventory - tracking condition, flagging needs for repair or replacement, and keeping storage areas organized. Provide clear pre-event briefings to presenters and clients on microphone use, presentation flow, and AV system basics. Respond calmly and effectively to technical issues during live events, minimizing disruption to guests and presenters. Qualifications 1+ years of hands-on experience in AV production, live events, IT support, or a closely related technical field - formal training or vocational education in a relevant discipline may be considered in lieu of experience. Working knowledge of AV signal flow - able to trace a signal from source to destination and identify where a problem is likely occurring. Experience with audio mixing, microphone setup, or live sound reinforcement in any capacity (professional, volunteer, academic, or self-taught). Comfortable with physical installation and hands-on technical work in a variety of environments, including public-facing spaces. Reliable and service-oriented - able to stay composed under pressure, communicate clearly with non-technical clients and colleagues, and solve problems on the fly. Able to follow technical documentation, system diagrams, and verbal instructions accurately. Preferred Experience operating audio consoles (digital or analog) in a live event setting. Familiarity with video switching, projection, or LED display systems. Exposure to live streaming platforms or recording/capture workflows. Experience providing AV support to external clients or rental groups in a professional setting. Familiarity with Q-SYS, Dante, or networked AV environments. Exposure to IT helpdesk, endpoint support, or AV-over-IP troubleshooting. Experience in a museum, cultural institution, hospitality, or event venue environment. Working Conditions Must reside within 60 miles of Medora, ND, or be willing to relocate prior to start date. Full-time, hourly (non-exempt) position Flexible schedule including evenings and weekends to support the TRPL event calendar. Ability to lift and carry up to 30 pounds Ability to climb ladders, work in mechanical rooms, and access confined or elevated spaces Ability to stand and remain on your feet for extended periods. Benefits
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Ability and willingness to provide onsite technical support when required. While most work may be performed remotely, this position requires technicians to travel to designated locations as business needs dictate. Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/22/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Ability and willingness to provide onsite technical support when required. While most work may be performed remotely, this position requires technicians to travel to designated locations as business needs dictate. Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Peak Systems is a preferred provider of cutting-edge data center solutions, delivering reliable and scalable infrastructure to support our clients' critical operations. We are seeking skilled Data Center Technicians to join our team and ensure seamless server deployments. As a Data Center Technician , you will be responsible for performing on-site server rack roll-ins, cable management, transceiver installation, and related tasks to obtain optimal data center operations. This role requires a detail-oriented individual with hands-on technical skills and a commitment to safety and efficiency. Location: 2400 Stateline Rd W, Southaven, MS 38671 Pay: $30+/hour (based on experience) Responsibilities: Server Rack Roll-In : Safely transport, install, and secure server racks in designated data center locations, ensuring proper alignment and stability. Cable Management : Organize, route, and label data and power cables to maintain a clean, efficient, and safe environment, adhering to industry standards. Transceiver Installation : Install, test, and troubleshoot optical transceivers to ensure reliable network connectivity. Equipment Setup : Assist in the installation and configuration of servers, networking equipment, and related hardware. Documentation : Maintain accurate records of installations, cabling layouts, labeling, and inventory. Safety Compliance : Adhere to data center safety protocols, including proper handling of equipment and use of personal protective equipment (PPE). Collaboration : Work closely with data center engineers, facilities teams, and vendors to support operational goals. Qualifications: Experience : 2-3+ years of experience in data center operations, IT hardware installation, or a related technical role. Technical Skills : Proficiency in server rack installation, cable management, and transceiver installation techniques. Familiarity with data center infrastructure, including power distribution and cooling systems. Knowledge of networking concepts (e.g., Ethernet, fiber optics, and transceiver compatibility). Physical Requirements : Ability to lift and move heavy equipment (up to 50 lbs) and work in confined spaces. Comfortable standing, bending, and reaching for extended periods. Soft Skills : Strong attention to detail and organizational skills. Excellent problem-solving and communication abilities. Ability to work independently and in a team environment. Certifications (Preferred): CompTIA Server+, Data Center Technician, or equivalent. OSHA 10 or similar safety training. Availability : Willingness to work flexible hours, including nights, weekends, or on-call shifts as needed. Join our team and be a key player in building and maintaining cutting-edge IT infrastructure! Company Description For over 30 years, we've helped technology professionals build strong, rewarding careers by offering exposure to Fortune 500 clients and top-tier projects. Whether you're looking to expand your experience in data centers, AI infrastructure, field services, project management, or enterprise IT, we can connect you with exciting opportunities that help you build your career, develop new skills, and work on cutting-edge technology deployments. Company Description For over 30 years, we've helped technology professionals build strong, rewarding careers by offering exposure to Fortune 500 clients and top-tier projects. Whether you're looking to expand your experience in data centers, AI infrastructure, field services, project management, or enterprise IT, we can connect you with exciting opportunities that help you build your career, develop new skills, and work on cutting-edge technology deployments.
09/22/2026
Full time
Job Description Job Description Peak Systems is a preferred provider of cutting-edge data center solutions, delivering reliable and scalable infrastructure to support our clients' critical operations. We are seeking skilled Data Center Technicians to join our team and ensure seamless server deployments. As a Data Center Technician , you will be responsible for performing on-site server rack roll-ins, cable management, transceiver installation, and related tasks to obtain optimal data center operations. This role requires a detail-oriented individual with hands-on technical skills and a commitment to safety and efficiency. Location: 2400 Stateline Rd W, Southaven, MS 38671 Pay: $30+/hour (based on experience) Responsibilities: Server Rack Roll-In : Safely transport, install, and secure server racks in designated data center locations, ensuring proper alignment and stability. Cable Management : Organize, route, and label data and power cables to maintain a clean, efficient, and safe environment, adhering to industry standards. Transceiver Installation : Install, test, and troubleshoot optical transceivers to ensure reliable network connectivity. Equipment Setup : Assist in the installation and configuration of servers, networking equipment, and related hardware. Documentation : Maintain accurate records of installations, cabling layouts, labeling, and inventory. Safety Compliance : Adhere to data center safety protocols, including proper handling of equipment and use of personal protective equipment (PPE). Collaboration : Work closely with data center engineers, facilities teams, and vendors to support operational goals. Qualifications: Experience : 2-3+ years of experience in data center operations, IT hardware installation, or a related technical role. Technical Skills : Proficiency in server rack installation, cable management, and transceiver installation techniques. Familiarity with data center infrastructure, including power distribution and cooling systems. Knowledge of networking concepts (e.g., Ethernet, fiber optics, and transceiver compatibility). Physical Requirements : Ability to lift and move heavy equipment (up to 50 lbs) and work in confined spaces. Comfortable standing, bending, and reaching for extended periods. Soft Skills : Strong attention to detail and organizational skills. Excellent problem-solving and communication abilities. Ability to work independently and in a team environment. Certifications (Preferred): CompTIA Server+, Data Center Technician, or equivalent. OSHA 10 or similar safety training. Availability : Willingness to work flexible hours, including nights, weekends, or on-call shifts as needed. Join our team and be a key player in building and maintaining cutting-edge IT infrastructure! Company Description For over 30 years, we've helped technology professionals build strong, rewarding careers by offering exposure to Fortune 500 clients and top-tier projects. Whether you're looking to expand your experience in data centers, AI infrastructure, field services, project management, or enterprise IT, we can connect you with exciting opportunities that help you build your career, develop new skills, and work on cutting-edge technology deployments. Company Description For over 30 years, we've helped technology professionals build strong, rewarding careers by offering exposure to Fortune 500 clients and top-tier projects. Whether you're looking to expand your experience in data centers, AI infrastructure, field services, project management, or enterprise IT, we can connect you with exciting opportunities that help you build your career, develop new skills, and work on cutting-edge technology deployments.
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: • Prioritize and assign trouble tickets to data center technicians and operators • Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations • Developing Career Paths for the employees and making updates in our internal tools. • Recruit and train data technicians to ensure appropriate staffing levels • Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics • Fast learn or act as the subject matter expert across all aspects in data center operations • Ensure all operational KPIs and metrics are being measured and met • Inspire and guide improvement in team process, technology innovation and automation • Manage Large Scale Events (outages) and act as the call leader • Manage and improve the workflows and through-put for data centers operations • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs • Maintain the on-call schedule coordinating absence and vacations • Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - Certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Wink - 78 300.00 USD annually
09/22/2026
Full time
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: • Prioritize and assign trouble tickets to data center technicians and operators • Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations • Developing Career Paths for the employees and making updates in our internal tools. • Recruit and train data technicians to ensure appropriate staffing levels • Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics • Fast learn or act as the subject matter expert across all aspects in data center operations • Ensure all operational KPIs and metrics are being measured and met • Inspire and guide improvement in team process, technology innovation and automation • Manage Large Scale Events (outages) and act as the call leader • Manage and improve the workflows and through-put for data centers operations • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs • Maintain the on-call schedule coordinating absence and vacations • Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - Certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Wink - 78 300.00 USD annually
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the Un Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
09/22/2026
Full time
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the Un Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
Arthur Grand Technologies Inc
Petersburg, Virginia
Job Description Job Description Company Description Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand's culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results. We are a minority-owned staff augmentation and technology consulting company To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration If you are interested in the above opportunity, we warmly invite you to join our team. Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) Job Description Position: - Technical Support Analyst - Req ID: 810091 Location: 1 Hayden Drive. Petersburg, VA, 23806 - Onsite Type: Contract Interview type: Both Video & In-Person Interview The AV Instructional Technology Technician provides operational and technical support for audiovisual systems across instructional classrooms, conference rooms, and university event venues. Enterprise Audiovisual Systems Support - Required - 2 Years Troubleshooting, installing, operating, and maintaining AV equipment - Required 2 Years Supporting Live events, meetings, classrooms technology - Required 2 Years Experience using a help desk or ticketing system - Desired 1 Years AVIXA Certified Technology Specialist Certification - Desired Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications - Desired Job Description: The AV Instructional Technology Technician providesoperational and technical support for audiovisual systems across instructionalclassrooms, conference rooms, and university event venues. The technician isresponsible for maintaining, troubleshooting, and operating AV equipment whileproviding exceptional customer service to faculty, staff, students, and guests.This position supports instructional technology initiatives and providesevening and weekend coverage for scheduled university events. Organizational Objectives Delivering reliable audiovisual services thatsupport teaching, learning, and university operations. Maintaining operational readiness of classroomand event technology. Providing professional AV support for academic,administrative, and special events. Ensuring rapid response to classroom technologyissues. Assisting with AV installations, upgrades, andpreventative maintenance. Supporting a 95% or greater AV system uptimeobjective. Essential Duties and Responsibilities Provide daily operational support foraudiovisual and instructional technology in classrooms, conference rooms,meeting spaces, and university event venues. Diagnose and resolve issues involving projectors,displays, monitors, microphones, speakers, cameras, control systems,presentation equipment, video conferencing platforms, and related connectivity. Perform routine system testing, preventativemaintenance, and equipment inspections to support reliable operation anddepartmental uptime goals. Complete minor installation and replacementwork, including replacing projectors, monitors, cables, adapters, and similaraudiovisual components. Document service requests, repairs, maintenanceactivities, and equipment changes in the university's ticketing or inventorysystems. Provide audiovisual support for universityevents, commencements, conferences, meetings, executive functions, and otherscheduled programs. Coordinate with event organizers to confirm technicalrequirements and respond to issues during events. Work evenings, weekends, and other non-standardhours as required to support university events and campus activities. Provide professional technical assistance tofaculty, staff, students, guests, and event participants. Assist users with classroom technology,presentation systems, conferencing platforms, and basic equipment operation. Support departmental technology projects,emergency operations, and other duties assigned by the AV Instructional TechnologyManager or ITS leadership. Qualifications Minimum Qualifications Associate degree in Information Technology,Electronics, Audiovisual Technology, or a related field, or an equivalentcombination of education, training, and experience. At least two years of experience supportingprofessional or enterprise audiovisual systems. Experience troubleshooting, installing,operating, and maintaining audiovisual equipment. Experience supporting live events, meetings,classroom technology, or executive presentations. Experience using a help desk or ticketmanagement system. Ability to lift and carry equipment weighing upto 50 pounds and perform work involving standing, walking, bending, kneeling,reaching, and climbing ladders. Availability to work scheduled evenings,weekends, holidays, and other non-standard hours . Preferred Qualifications Bachelor's degree in Information Technology,Electronics, Audiovisual Technology, or a related field. Two to four years of professional audiovisualsupport experience. Experience supporting audiovisual andinstructional technology in a higher education environment. AVIXA Certified Technology Specialistcertification. Manufacturer certifications or hands-on experience with Crestron, Extron, Q-SYS, Biamp, or similar enterprise AV platforms. Thanks Richard Tucker Arthur Grand Technologies Inc 8(A) Certified Business CMMI (L3) ISO 9001:2015 Certified ISO/IEC 27001:2022 Certified NMSDC Minority Business Enterprise (MBE) Arthur Grand is an Equal Opportunity Employer (Including disability/Vets) Additional Information All your information will be kept confidential according to EEO guidelines.
09/22/2026
Full time
Job Description Job Description Company Description Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand's culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results. We are a minority-owned staff augmentation and technology consulting company To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration If you are interested in the above opportunity, we warmly invite you to join our team. Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) Job Description Position: - Technical Support Analyst - Req ID: 810091 Location: 1 Hayden Drive. Petersburg, VA, 23806 - Onsite Type: Contract Interview type: Both Video & In-Person Interview The AV Instructional Technology Technician provides operational and technical support for audiovisual systems across instructional classrooms, conference rooms, and university event venues. Enterprise Audiovisual Systems Support - Required - 2 Years Troubleshooting, installing, operating, and maintaining AV equipment - Required 2 Years Supporting Live events, meetings, classrooms technology - Required 2 Years Experience using a help desk or ticketing system - Desired 1 Years AVIXA Certified Technology Specialist Certification - Desired Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications - Desired Job Description: The AV Instructional Technology Technician providesoperational and technical support for audiovisual systems across instructionalclassrooms, conference rooms, and university event venues. The technician isresponsible for maintaining, troubleshooting, and operating AV equipment whileproviding exceptional customer service to faculty, staff, students, and guests.This position supports instructional technology initiatives and providesevening and weekend coverage for scheduled university events. Organizational Objectives Delivering reliable audiovisual services thatsupport teaching, learning, and university operations. Maintaining operational readiness of classroomand event technology. Providing professional AV support for academic,administrative, and special events. Ensuring rapid response to classroom technologyissues. Assisting with AV installations, upgrades, andpreventative maintenance. Supporting a 95% or greater AV system uptimeobjective. Essential Duties and Responsibilities Provide daily operational support foraudiovisual and instructional technology in classrooms, conference rooms,meeting spaces, and university event venues. Diagnose and resolve issues involving projectors,displays, monitors, microphones, speakers, cameras, control systems,presentation equipment, video conferencing platforms, and related connectivity. Perform routine system testing, preventativemaintenance, and equipment inspections to support reliable operation anddepartmental uptime goals. Complete minor installation and replacementwork, including replacing projectors, monitors, cables, adapters, and similaraudiovisual components. Document service requests, repairs, maintenanceactivities, and equipment changes in the university's ticketing or inventorysystems. Provide audiovisual support for universityevents, commencements, conferences, meetings, executive functions, and otherscheduled programs. Coordinate with event organizers to confirm technicalrequirements and respond to issues during events. Work evenings, weekends, and other non-standardhours as required to support university events and campus activities. Provide professional technical assistance tofaculty, staff, students, guests, and event participants. Assist users with classroom technology,presentation systems, conferencing platforms, and basic equipment operation. Support departmental technology projects,emergency operations, and other duties assigned by the AV Instructional TechnologyManager or ITS leadership. Qualifications Minimum Qualifications Associate degree in Information Technology,Electronics, Audiovisual Technology, or a related field, or an equivalentcombination of education, training, and experience. At least two years of experience supportingprofessional or enterprise audiovisual systems. Experience troubleshooting, installing,operating, and maintaining audiovisual equipment. Experience supporting live events, meetings,classroom technology, or executive presentations. Experience using a help desk or ticketmanagement system. Ability to lift and carry equipment weighing upto 50 pounds and perform work involving standing, walking, bending, kneeling,reaching, and climbing ladders. Availability to work scheduled evenings,weekends, holidays, and other non-standard hours . Preferred Qualifications Bachelor's degree in Information Technology,Electronics, Audiovisual Technology, or a related field. Two to four years of professional audiovisualsupport experience. Experience supporting audiovisual andinstructional technology in a higher education environment. AVIXA Certified Technology Specialistcertification. Manufacturer certifications or hands-on experience with Crestron, Extron, Q-SYS, Biamp, or similar enterprise AV platforms. Thanks Richard Tucker Arthur Grand Technologies Inc 8(A) Certified Business CMMI (L3) ISO 9001:2015 Certified ISO/IEC 27001:2022 Certified NMSDC Minority Business Enterprise (MBE) Arthur Grand is an Equal Opportunity Employer (Including disability/Vets) Additional Information All your information will be kept confidential according to EEO guidelines.
Job Description Job Description CADD Technician II Responsibilities: Prepares simple- to intermediate level piping / mechanical fabrication drawings and/or civil site and grading plans, pipeline alignment and profile drawings for construction of gas distribution pipeline projects (e.g., gate stations, meter and regulator stations as well as related pipeline appurtenances). Coordinate assigned projects, prepare project drawing reviews and ongoing status reports. Assist Internal and External customers by providing them with drawings and other needed pipe information and data. Provide facility data research required for modifying existing facilities. Provide gas facility and mapping information for engineering, construction, and other personnel. Provide gas facility information to external customers i.e., engineering firms, Blue Stakes, Government agencies, etc. Works under direction from the supervisor and other designers to carry out design/drafting assignments with latitude in the use of initiative and independent judgment. Perform other duties as assigned. Work Conditions: May involve overtime, weekend, and/or holiday work to ensure project completion. Will require prolonged use of computer-aided design and drafting (keyboard). Travel on field trips to facilities with some overnight stays. Work outdoors for extended periods with some inclement weather (hot/cold, dry /wet weather conditions). Requires ability to walk up steep and/or ungraded surfaces. Minimum Qualifications: Knowledge of: Computer-Aided Drafting (CAD) programs Read and understand facility drawings and alignment sheets. Standard Practices and terminology. Property rights-of-way and surveying principles; basic mathematics: algebra, geometry & trigonometry. Demonstrated Skill: AutoCAD, AutoCAD Plant 3D and/or AutoCAD Civil 3D, Vehicle Tracking, Autodesk Vault, Microsoft Office products including Outlook, Word and Excel, Adobe Acrobat Pro, CADWorx P&ID (beneficial) Ability to: Read and understand Distribution Pipeline facility drawings and alignment sheets. Entry-level knowledge of Piping & Instrumentation Diagrams and their use within construction drawing packages. Read and decipher preliminary and post-construction as-built notes (field notes) and survey field notes, and interpret survey book information Understand and complete written and oral instructions. See objects at close range; determine the distance and relationship between objects; match and discriminate between colors and intensity; hear and respond to telephone and equipment. Be mobile and possess hand dexterity. Work independently with minimal supervision. Maintain effective oral and written communications. Attention to details related to design drawings and related information. Assist in contributing to a positive work environment; be courteous to co-workers and customers, follow directions from supervision and lead CAD Designers; and refrain from abusive or profane language and behavior in the workplace. Requirements: Two-year associate degree or certificate in Computer-Aided Design and Drafting from an accredited institution or equivalent professional experience, as well as 0 - 2+ years of professional experience . Regular attendance; on-the-job working on an approved schedule. Proficient with entry-level design and drafting and able to meet reasonable design/drafting project completion deadlines. A valid driver's license and acceptable driving record. Adherence to all policies, including the Business Ethics and Compliance Policy, and all applicable industry rules and regulations such as FERC and DOT compliance. Proper email communication will only be done to and email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
09/22/2026
Full time
Job Description Job Description CADD Technician II Responsibilities: Prepares simple- to intermediate level piping / mechanical fabrication drawings and/or civil site and grading plans, pipeline alignment and profile drawings for construction of gas distribution pipeline projects (e.g., gate stations, meter and regulator stations as well as related pipeline appurtenances). Coordinate assigned projects, prepare project drawing reviews and ongoing status reports. Assist Internal and External customers by providing them with drawings and other needed pipe information and data. Provide facility data research required for modifying existing facilities. Provide gas facility and mapping information for engineering, construction, and other personnel. Provide gas facility information to external customers i.e., engineering firms, Blue Stakes, Government agencies, etc. Works under direction from the supervisor and other designers to carry out design/drafting assignments with latitude in the use of initiative and independent judgment. Perform other duties as assigned. Work Conditions: May involve overtime, weekend, and/or holiday work to ensure project completion. Will require prolonged use of computer-aided design and drafting (keyboard). Travel on field trips to facilities with some overnight stays. Work outdoors for extended periods with some inclement weather (hot/cold, dry /wet weather conditions). Requires ability to walk up steep and/or ungraded surfaces. Minimum Qualifications: Knowledge of: Computer-Aided Drafting (CAD) programs Read and understand facility drawings and alignment sheets. Standard Practices and terminology. Property rights-of-way and surveying principles; basic mathematics: algebra, geometry & trigonometry. Demonstrated Skill: AutoCAD, AutoCAD Plant 3D and/or AutoCAD Civil 3D, Vehicle Tracking, Autodesk Vault, Microsoft Office products including Outlook, Word and Excel, Adobe Acrobat Pro, CADWorx P&ID (beneficial) Ability to: Read and understand Distribution Pipeline facility drawings and alignment sheets. Entry-level knowledge of Piping & Instrumentation Diagrams and their use within construction drawing packages. Read and decipher preliminary and post-construction as-built notes (field notes) and survey field notes, and interpret survey book information Understand and complete written and oral instructions. See objects at close range; determine the distance and relationship between objects; match and discriminate between colors and intensity; hear and respond to telephone and equipment. Be mobile and possess hand dexterity. Work independently with minimal supervision. Maintain effective oral and written communications. Attention to details related to design drawings and related information. Assist in contributing to a positive work environment; be courteous to co-workers and customers, follow directions from supervision and lead CAD Designers; and refrain from abusive or profane language and behavior in the workplace. Requirements: Two-year associate degree or certificate in Computer-Aided Design and Drafting from an accredited institution or equivalent professional experience, as well as 0 - 2+ years of professional experience . Regular attendance; on-the-job working on an approved schedule. Proficient with entry-level design and drafting and able to meet reasonable design/drafting project completion deadlines. A valid driver's license and acceptable driving record. Adherence to all policies, including the Business Ethics and Compliance Policy, and all applicable industry rules and regulations such as FERC and DOT compliance. Proper email communication will only be done to and email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
Karman is a fast-growing NVIDIA-backed AI company enabling AI data centers to dynamically orchestrate power and unlock more compute capacity from existing energy infrastructure. For over a decade, we have applied AI to the electric grid - bringing real-time visibility and power-flow control to complex energy infrastructure. Our Karman platform, built on a custom NVIDIA module, brings that same capability to AI data centers, giving operators a way to better use the power already available to them. We are looking for an Application Engineer, Data Center Hardware to own the electrical power integration surface between Karman and customer data center environments. This person will design and validate rack-level power distribution, redundancy, and sequencing configurations, and lead the installation procedures that get Karman running reliably in production. The role requires solid working knowledge of rack-level networking to coordinate with customer network teams and support installation-time connectivity, but architecting network solutions is not a primary responsibility of this role. We are looking for candidates who are technically deep in electrical power systems, comfortable owning ambiguity, and energized by close, hands-on customer engagement. This is a founding role in a new Application Engineering function. Because the integration surface is still being defined, this role carries real influence over the processes, tools, and standards that future engineers will build on. Responsibilities Design and validate electrical power integration, including PDUs, power shelves, redundancy architectures, and power sequencing Build and validate complete rack configurations in Utilidata's lab (PDUs, power shelves, TOR switches, servers, and Karman hardware) before customer deployment, with primary focus on power system design and validation Design and own the installation checklists and procedures that guide electrical power integration at customer sites; ensure they are precise, repeatable, and executable by field teams Execute installation checklists and sign off on electrical power integration during initial customer deployments Debug rack-level issues spanning power, thermal, and mechanical domains, both in lab validation and at customer sites Support rack-level network connectivity as part of installation - applying VLAN assignments and switch port configurations to specifications provided by customer network engineering teams - without owning network architecture or design Coordinate with customer network engineering teams to align power integration work with existing network topologies and requirements Lead customer-facing technical calls and on-site visits with data center operations teams to gather electrical power integration requirements Create and maintain integration artifacts, including installation checklists, power validation checklists, configuration guides, KPI trackers, and after-action reports Support the TechOps team with electrical power expertise for escalated production incidents tied to initial installation Take an AI-first approach to building the Application Engineering function's repeatable processes, templates, and documentation Serve as the feedback loop between customer deployments and core engineering, translating field integration learnings into product improvements Participate in on-call rotation to provide 24x7 customer support Minimum Qualifications 6+ years of hands-on experience in data center network engineering, electrical power systems, or rack-level infrastructure integration Bachelor's degree in Electrical Engineering, Computer Engineering, or a closely related field OR equivalent training and on the job experience Deep working knowledge of rack-level networking, including switching, VLANs, and network configuration across varied customer topologies Strong understanding of electrical power distribution at the rack level, including PDUs, power shelves, redundancy architectures, and power sequencing Demonstrated ability to configure rack-level infrastructure and integrate new hardware into existing data center environments using industry-standard tools, including TOR switch CLIs, SSH or serial console access, Wireshark, PDU management consoles, and NetBox or equivalent DCIM tooling Experience designing and executing installation and validation procedures, with the ability to own checklist creation and sign-off Ability to debug rack-level issues spanning power, thermal, mechanical, and networking domains Strong communication and interpersonal skills, with the ability to translate technical requirements clearly for both engineering teams and data center operations stakeholders High learning agility and the ability to ramp quickly in a fast-moving, early-stage product environment Willingness to travel periodically for customer site visits, initial installations, and deployment validation Enhanced Qualifications (Nice to Have) Experience with out-of-band management interfaces (e.g., IPMI, Redfish, iDRAC) for rack equipment configuration and monitoring Familiarity with power quality requirements, power sequencing, and electrical considerations specific to data center environments Understanding of thermal and mechanical integration considerations at the rack level Prior experience creating and owning field installation procedures or technician-facing documentation Experience working in a customer-facing or field-deployment engineering role Salary range: $175,000 to $245,000 base compensation depending on experience and level, plus stock options. This role spans multiple job levels; final level and compensation will be determined based on the candidate's experience. Location: This position can be performed remotely from within the United States. Preference will be given to candidates based in or around the Bay Area, CA. Periodic travel to customer data center sites and the company's HQ in Ann Arbor, MI is required. Our Commitments Karman values the diversity of our team. We provide equal employment opportunities without regard to race, color, religion, creed, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability, mental disability, medical condition, pregnancy or childbirth, sexual orientation, genetics, genetic information, marital status, or status as a covered veteran or any other basis protected by applicable federal, state, and local laws. We are committed to: Creating a diverse and inclusive workplace that is welcoming, supportive, affirming, and respectful Empowering employees to solve problems and work together to make a difference Providing mentorship and growth opportunities as part of a collaborative team A flexible work environment with flexible paid time off Competitive compensation and benefits, including health, dental, vision, and employer-match 401(k)
09/22/2026
Full time
Karman is a fast-growing NVIDIA-backed AI company enabling AI data centers to dynamically orchestrate power and unlock more compute capacity from existing energy infrastructure. For over a decade, we have applied AI to the electric grid - bringing real-time visibility and power-flow control to complex energy infrastructure. Our Karman platform, built on a custom NVIDIA module, brings that same capability to AI data centers, giving operators a way to better use the power already available to them. We are looking for an Application Engineer, Data Center Hardware to own the electrical power integration surface between Karman and customer data center environments. This person will design and validate rack-level power distribution, redundancy, and sequencing configurations, and lead the installation procedures that get Karman running reliably in production. The role requires solid working knowledge of rack-level networking to coordinate with customer network teams and support installation-time connectivity, but architecting network solutions is not a primary responsibility of this role. We are looking for candidates who are technically deep in electrical power systems, comfortable owning ambiguity, and energized by close, hands-on customer engagement. This is a founding role in a new Application Engineering function. Because the integration surface is still being defined, this role carries real influence over the processes, tools, and standards that future engineers will build on. Responsibilities Design and validate electrical power integration, including PDUs, power shelves, redundancy architectures, and power sequencing Build and validate complete rack configurations in Utilidata's lab (PDUs, power shelves, TOR switches, servers, and Karman hardware) before customer deployment, with primary focus on power system design and validation Design and own the installation checklists and procedures that guide electrical power integration at customer sites; ensure they are precise, repeatable, and executable by field teams Execute installation checklists and sign off on electrical power integration during initial customer deployments Debug rack-level issues spanning power, thermal, and mechanical domains, both in lab validation and at customer sites Support rack-level network connectivity as part of installation - applying VLAN assignments and switch port configurations to specifications provided by customer network engineering teams - without owning network architecture or design Coordinate with customer network engineering teams to align power integration work with existing network topologies and requirements Lead customer-facing technical calls and on-site visits with data center operations teams to gather electrical power integration requirements Create and maintain integration artifacts, including installation checklists, power validation checklists, configuration guides, KPI trackers, and after-action reports Support the TechOps team with electrical power expertise for escalated production incidents tied to initial installation Take an AI-first approach to building the Application Engineering function's repeatable processes, templates, and documentation Serve as the feedback loop between customer deployments and core engineering, translating field integration learnings into product improvements Participate in on-call rotation to provide 24x7 customer support Minimum Qualifications 6+ years of hands-on experience in data center network engineering, electrical power systems, or rack-level infrastructure integration Bachelor's degree in Electrical Engineering, Computer Engineering, or a closely related field OR equivalent training and on the job experience Deep working knowledge of rack-level networking, including switching, VLANs, and network configuration across varied customer topologies Strong understanding of electrical power distribution at the rack level, including PDUs, power shelves, redundancy architectures, and power sequencing Demonstrated ability to configure rack-level infrastructure and integrate new hardware into existing data center environments using industry-standard tools, including TOR switch CLIs, SSH or serial console access, Wireshark, PDU management consoles, and NetBox or equivalent DCIM tooling Experience designing and executing installation and validation procedures, with the ability to own checklist creation and sign-off Ability to debug rack-level issues spanning power, thermal, mechanical, and networking domains Strong communication and interpersonal skills, with the ability to translate technical requirements clearly for both engineering teams and data center operations stakeholders High learning agility and the ability to ramp quickly in a fast-moving, early-stage product environment Willingness to travel periodically for customer site visits, initial installations, and deployment validation Enhanced Qualifications (Nice to Have) Experience with out-of-band management interfaces (e.g., IPMI, Redfish, iDRAC) for rack equipment configuration and monitoring Familiarity with power quality requirements, power sequencing, and electrical considerations specific to data center environments Understanding of thermal and mechanical integration considerations at the rack level Prior experience creating and owning field installation procedures or technician-facing documentation Experience working in a customer-facing or field-deployment engineering role Salary range: $175,000 to $245,000 base compensation depending on experience and level, plus stock options. This role spans multiple job levels; final level and compensation will be determined based on the candidate's experience. Location: This position can be performed remotely from within the United States. Preference will be given to candidates based in or around the Bay Area, CA. Periodic travel to customer data center sites and the company's HQ in Ann Arbor, MI is required. Our Commitments Karman values the diversity of our team. We provide equal employment opportunities without regard to race, color, religion, creed, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability, mental disability, medical condition, pregnancy or childbirth, sexual orientation, genetics, genetic information, marital status, or status as a covered veteran or any other basis protected by applicable federal, state, and local laws. We are committed to: Creating a diverse and inclusive workplace that is welcoming, supportive, affirming, and respectful Empowering employees to solve problems and work together to make a difference Providing mentorship and growth opportunities as part of a collaborative team A flexible work environment with flexible paid time off Competitive compensation and benefits, including health, dental, vision, and employer-match 401(k)
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/22/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Where Technical Skills Build Lasting Careers. For nearly 60 years, Alarm Detection Systems, Inc (ADS) has helped businesses and homeowners protect what matters most through industry-leading security, video surveillance, access control, fire alarm, and other life safety solutions. We're looking for an experienced Camera and Access Technician who enjoys technology, troubleshooting, and hands-on field work. In this role, you'll install, service, program, and maintain CCTV surveillance, access control, intercom, and related electronic security systems at customer locations. Why Join ADS? At ADS, our culture is built on five core values: Customer First - We put our customers at the center of everything we do. Do What You Say and Whatever It Takes - We honor our commitments and follow through. Embrace Change & Pursue Growth - We continuously learn, improve, and adapt. Be a Team Player - We collaborate, support one another, and succeed together. Care About People - We genuinely care about our employees, customers, and communities. As a Camera and Access Technician, you'll have the opportunity to work with a variety of electronic security technologies while continuing to strengthen your knowledge of networking, IP-based cameras, access control, video management software, and system troubleshooting. You'll work across different customer environments and technical challenges, giving you opportunities to continue developing your skills rather than doing the same work every day. This is a field-based role that's ideal for someone who enjoys solving technical challenges, and seeing the results of their work firsthand. Benefits & Perks We offer a comprehensive benefits package designed to support your health, financial well-being, and career growth. Company Vehicle Company Cell Phone Tool Allowance Health, Dental, Vision, and Life Insurance 401(k) with Company Match Paid Time Off (PTO) Paid Holidays Paid Parental Leave Continuous Professional Development Opportunities Company-Sponsored Events - Friends and Family Welcome! A Positive, Team-Oriented Work Environment How You'll Make an Impact As a Camera and Access Technician, you'll help ensure our customers' electronic security systems are installed correctly, operating reliably, and ready to protect their people and property. In this role, you will: Install, maintain, troubleshoot, and repair CCTV surveillance, access control, intercom, and related electronic security systems. Configure, program, and test IP cameras, access control panels, video management software (VMS), and related system components. Diagnose equipment and system issues using manufacturer specifications, diagnostic equipment, and your technical expertise. Perform functional testing, inspections, and system commissioning to verify proper system operation. Troubleshoot networking and connectivity issues related to electronic security systems. Read and interpret blueprints, wiring diagrams, schematics, and technical specifications. Educate customers on the proper operation and basic maintenance of their security systems. Document service activities, repairs, programming changes, and customer interactions accurately. Coordinate with customers, dispatch, project managers, and other ADS departments to complete work efficiently and resolve service issues. Maintain company tools, equipment, vehicle, and inventory in a safe, organized, and professional manner. Follow company safety procedures, installation standards, and applicable industry codes and regulations. Participate in an on-call night rotation based on department staffing. What Makes You a Great Fit You're someone who: Enjoys troubleshooting electronics, networking, and technology. Likes figuring out why something isn't working-and how to fix it. Is comfortable working with IP-based cameras, access control systems, and related software. Can work independently and take ownership of service calls from diagnosis through resolution. Communicates effectively with customers and can explain technical information in an approachable way. Is organized and able to manage multiple service calls and changing priorities. Is self-driven, dependable, and proactive. Enjoys learning new technologies and expanding your technical skills. Values safety, teamwork, and exceptional customer service. Background & Experience High school diploma or equivalent required. Minimum of 2 years of electronic troubleshooting experience required. Minimum of 2 years of computer networking experience required. Electronics and/or computer training highly preferred. Understanding of fundamental electronics principles. Knowledge of computer networking, routing, switching, and LAN topologies. Experience configuring and troubleshooting IP-based cameras, access control systems, and related software. Ability to read blueprints, wiring diagrams, schematics, and technical documentation. Experience using digital and analog Volt/Amp/Ohm meters (VOMs) and other diagnostic tools. Licenses & Requirements Valid driver's license and ability to maintain an insurable driving record. Must be able to obtain a Permanent Employee Registration Card (PERC) through the Illinois Department of Financial and Professional Regulation. Ability to participate in the department's on-call rotation. What to Expect on the Job This is an hands-on field position that requires travel to customer locations and the ability to work in a variety of environments throughout the year. You should be comfortable with: Climbing ladders and operating boom/platform lifts. Working at heights of up to 50 feet on ladders or boom/platform lifts. Lifting and carrying 50-75 pounds. Pushing and pulling 50-75 pounds. Using hand tools, diagnostic equipment, and electronic equipment. Driving between customer locations throughout the workday. Working indoors and outdoors in varying and sometimes extreme temperatures. Working in environments ranging from offices to plants and manufacturing facilities. Following customer-specific safety requirements, which may include steel-toed boots, hair or beard nets, and specialized safety training. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. Compensation Pay Range: $25.00-$30.00 per hour. Starting pay is based on knowledge, skills, certifications, education, and overall qualifications. Alarm Detection Systems, INC is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
09/20/2026
Full time
Job Description Job Description Where Technical Skills Build Lasting Careers. For nearly 60 years, Alarm Detection Systems, Inc (ADS) has helped businesses and homeowners protect what matters most through industry-leading security, video surveillance, access control, fire alarm, and other life safety solutions. We're looking for an experienced Camera and Access Technician who enjoys technology, troubleshooting, and hands-on field work. In this role, you'll install, service, program, and maintain CCTV surveillance, access control, intercom, and related electronic security systems at customer locations. Why Join ADS? At ADS, our culture is built on five core values: Customer First - We put our customers at the center of everything we do. Do What You Say and Whatever It Takes - We honor our commitments and follow through. Embrace Change & Pursue Growth - We continuously learn, improve, and adapt. Be a Team Player - We collaborate, support one another, and succeed together. Care About People - We genuinely care about our employees, customers, and communities. As a Camera and Access Technician, you'll have the opportunity to work with a variety of electronic security technologies while continuing to strengthen your knowledge of networking, IP-based cameras, access control, video management software, and system troubleshooting. You'll work across different customer environments and technical challenges, giving you opportunities to continue developing your skills rather than doing the same work every day. This is a field-based role that's ideal for someone who enjoys solving technical challenges, and seeing the results of their work firsthand. Benefits & Perks We offer a comprehensive benefits package designed to support your health, financial well-being, and career growth. Company Vehicle Company Cell Phone Tool Allowance Health, Dental, Vision, and Life Insurance 401(k) with Company Match Paid Time Off (PTO) Paid Holidays Paid Parental Leave Continuous Professional Development Opportunities Company-Sponsored Events - Friends and Family Welcome! A Positive, Team-Oriented Work Environment How You'll Make an Impact As a Camera and Access Technician, you'll help ensure our customers' electronic security systems are installed correctly, operating reliably, and ready to protect their people and property. In this role, you will: Install, maintain, troubleshoot, and repair CCTV surveillance, access control, intercom, and related electronic security systems. Configure, program, and test IP cameras, access control panels, video management software (VMS), and related system components. Diagnose equipment and system issues using manufacturer specifications, diagnostic equipment, and your technical expertise. Perform functional testing, inspections, and system commissioning to verify proper system operation. Troubleshoot networking and connectivity issues related to electronic security systems. Read and interpret blueprints, wiring diagrams, schematics, and technical specifications. Educate customers on the proper operation and basic maintenance of their security systems. Document service activities, repairs, programming changes, and customer interactions accurately. Coordinate with customers, dispatch, project managers, and other ADS departments to complete work efficiently and resolve service issues. Maintain company tools, equipment, vehicle, and inventory in a safe, organized, and professional manner. Follow company safety procedures, installation standards, and applicable industry codes and regulations. Participate in an on-call night rotation based on department staffing. What Makes You a Great Fit You're someone who: Enjoys troubleshooting electronics, networking, and technology. Likes figuring out why something isn't working-and how to fix it. Is comfortable working with IP-based cameras, access control systems, and related software. Can work independently and take ownership of service calls from diagnosis through resolution. Communicates effectively with customers and can explain technical information in an approachable way. Is organized and able to manage multiple service calls and changing priorities. Is self-driven, dependable, and proactive. Enjoys learning new technologies and expanding your technical skills. Values safety, teamwork, and exceptional customer service. Background & Experience High school diploma or equivalent required. Minimum of 2 years of electronic troubleshooting experience required. Minimum of 2 years of computer networking experience required. Electronics and/or computer training highly preferred. Understanding of fundamental electronics principles. Knowledge of computer networking, routing, switching, and LAN topologies. Experience configuring and troubleshooting IP-based cameras, access control systems, and related software. Ability to read blueprints, wiring diagrams, schematics, and technical documentation. Experience using digital and analog Volt/Amp/Ohm meters (VOMs) and other diagnostic tools. Licenses & Requirements Valid driver's license and ability to maintain an insurable driving record. Must be able to obtain a Permanent Employee Registration Card (PERC) through the Illinois Department of Financial and Professional Regulation. Ability to participate in the department's on-call rotation. What to Expect on the Job This is an hands-on field position that requires travel to customer locations and the ability to work in a variety of environments throughout the year. You should be comfortable with: Climbing ladders and operating boom/platform lifts. Working at heights of up to 50 feet on ladders or boom/platform lifts. Lifting and carrying 50-75 pounds. Pushing and pulling 50-75 pounds. Using hand tools, diagnostic equipment, and electronic equipment. Driving between customer locations throughout the workday. Working indoors and outdoors in varying and sometimes extreme temperatures. Working in environments ranging from offices to plants and manufacturing facilities. Following customer-specific safety requirements, which may include steel-toed boots, hair or beard nets, and specialized safety training. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. Compensation Pay Range: $25.00-$30.00 per hour. Starting pay is based on knowledge, skills, certifications, education, and overall qualifications. Alarm Detection Systems, INC is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Job Description Job Description AV Technician I Branson Design Group, LLC - 1022 River Road, Suite 100A, Boerne, TX 78006 - About Us Branson Design Group is a Boerne-based AV and smart home integration company delivering high-end residential control, network, surveillance, audio, and lighting systems. We're looking for an entry-level AV Technician to join our installation team and grow with us. Position Summary The AV Technician I supports the installation team on residential smart home and AV projects from rough-in through final commissioning. This is an entry-level, hands-on field role ideal for someone mechanically inclined, detail-oriented, and eager to build a career in the low-voltage/AV integration trade. You'll work alongside Lead Technicians and Project Managers, following the project's approved scope of work from installation through client handoff. What You'll Do Install AV, network, surveillance, control, and lighting equipment per project proposals and approved scope of work Run and terminate low-voltage cabling (speaker wire, Cat6, coax) neatly and to code Mount and wire equipment racks, TVs, speakers, cameras, access points, and touchscreens Log daily work in D-Tools Cloud: clock in/out of projects, complete checklist items, and post progress photos and comments to the project Activity feed Stage and organize daily materials designated by the Project Manager Support the Lead Technician during commissioning and system stress-testing Maintain a clean, safe, and organized job site Follow all company safety procedures, including field injury response protocols Communicate professionally with clients and team members on-site What We're Looking For 0-2 years of experience in AV/low-voltage installation (training provided; prior experience a plus) Comfortable using hand and power tools, working on ladders, and in attics/crawlspaces Basic understanding of low-voltage wiring, or willingness to learn quickly Reliable transportation and a valid driver's license (clean driving record required) Ability to lift 50+ lbs and perform physical work throughout the day Strong attention to detail and pride in clean, professional workmanship Team player with good communication skills and a positive attitude Comfortable using a smartphone/tablet for task management (D-Tools Cloud) Nice to Have Manufacturer training or certifications (Crestron, Control4, Lutron, etc.) Experience with home networking (routers, switches, access points) OSHA 10 certification What We Offer Competitive hourly pay based on experience On-the-job training and manufacturer certification opportunities Growth path to Lead Technician and beyond 401k, Dental and Vision Insurance Company vehicle/travel to job sites (as applicable) Branson Design Group, LLC is an equal opportunity employer.
09/20/2026
Full time
Job Description Job Description AV Technician I Branson Design Group, LLC - 1022 River Road, Suite 100A, Boerne, TX 78006 - About Us Branson Design Group is a Boerne-based AV and smart home integration company delivering high-end residential control, network, surveillance, audio, and lighting systems. We're looking for an entry-level AV Technician to join our installation team and grow with us. Position Summary The AV Technician I supports the installation team on residential smart home and AV projects from rough-in through final commissioning. This is an entry-level, hands-on field role ideal for someone mechanically inclined, detail-oriented, and eager to build a career in the low-voltage/AV integration trade. You'll work alongside Lead Technicians and Project Managers, following the project's approved scope of work from installation through client handoff. What You'll Do Install AV, network, surveillance, control, and lighting equipment per project proposals and approved scope of work Run and terminate low-voltage cabling (speaker wire, Cat6, coax) neatly and to code Mount and wire equipment racks, TVs, speakers, cameras, access points, and touchscreens Log daily work in D-Tools Cloud: clock in/out of projects, complete checklist items, and post progress photos and comments to the project Activity feed Stage and organize daily materials designated by the Project Manager Support the Lead Technician during commissioning and system stress-testing Maintain a clean, safe, and organized job site Follow all company safety procedures, including field injury response protocols Communicate professionally with clients and team members on-site What We're Looking For 0-2 years of experience in AV/low-voltage installation (training provided; prior experience a plus) Comfortable using hand and power tools, working on ladders, and in attics/crawlspaces Basic understanding of low-voltage wiring, or willingness to learn quickly Reliable transportation and a valid driver's license (clean driving record required) Ability to lift 50+ lbs and perform physical work throughout the day Strong attention to detail and pride in clean, professional workmanship Team player with good communication skills and a positive attitude Comfortable using a smartphone/tablet for task management (D-Tools Cloud) Nice to Have Manufacturer training or certifications (Crestron, Control4, Lutron, etc.) Experience with home networking (routers, switches, access points) OSHA 10 certification What We Offer Competitive hourly pay based on experience On-the-job training and manufacturer certification opportunities Growth path to Lead Technician and beyond 401k, Dental and Vision Insurance Company vehicle/travel to job sites (as applicable) Branson Design Group, LLC is an equal opportunity employer.
Job Description Job Description AV Technician I Branson Design Group, LLC - 1022 River Road, Suite 100A, Boerne, TX 78006 - About Us Branson Design Group is a Boerne-based AV and smart home integration company delivering high-end residential control, network, surveillance, audio, and lighting systems. We're looking for an entry-level AV Technician to join our installation team and grow with us. Position Summary The AV Technician I supports the installation team on residential smart home and AV projects from rough-in through final commissioning. This is an entry-level, hands-on field role ideal for someone mechanically inclined, detail-oriented, and eager to build a career in the low-voltage/AV integration trade. You'll work alongside Lead Technicians and Project Managers, following the project's approved scope of work from installation through client handoff. What You'll Do Install AV, network, surveillance, control, and lighting equipment per project proposals and approved scope of work Run and terminate low-voltage cabling (speaker wire, Cat6, coax) neatly and to code Mount and wire equipment racks, TVs, speakers, cameras, access points, and touchscreens Log daily work in D-Tools Cloud: clock in/out of projects, complete checklist items, and post progress photos and comments to the project Activity feed Stage and organize daily materials designated by the Project Manager Support the Lead Technician during commissioning and system stress-testing Maintain a clean, safe, and organized job site Follow all company safety procedures, including field injury response protocols Communicate professionally with clients and team members on-site What We're Looking For 0-2 years of experience in AV/low-voltage installation (training provided; prior experience a plus) Comfortable using hand and power tools, working on ladders, and in attics/crawlspaces Basic understanding of low-voltage wiring, or willingness to learn quickly Reliable transportation and a valid driver's license (clean driving record required) Ability to lift 50+ lbs and perform physical work throughout the day Strong attention to detail and pride in clean, professional workmanship Team player with good communication skills and a positive attitude Comfortable using a smartphone/tablet for task management (D-Tools Cloud) Nice to Have Manufacturer training or certifications (Crestron, Control4, Lutron, etc.) Experience with home networking (routers, switches, access points) OSHA 10 certification What We Offer Competitive hourly pay based on experience On-the-job training and manufacturer certification opportunities Growth path to Lead Technician and beyond 401k, Dental and Vision Insurance Company vehicle/travel to job sites (as applicable) Branson Design Group, LLC is an equal opportunity employer.
09/20/2026
Full time
Job Description Job Description AV Technician I Branson Design Group, LLC - 1022 River Road, Suite 100A, Boerne, TX 78006 - About Us Branson Design Group is a Boerne-based AV and smart home integration company delivering high-end residential control, network, surveillance, audio, and lighting systems. We're looking for an entry-level AV Technician to join our installation team and grow with us. Position Summary The AV Technician I supports the installation team on residential smart home and AV projects from rough-in through final commissioning. This is an entry-level, hands-on field role ideal for someone mechanically inclined, detail-oriented, and eager to build a career in the low-voltage/AV integration trade. You'll work alongside Lead Technicians and Project Managers, following the project's approved scope of work from installation through client handoff. What You'll Do Install AV, network, surveillance, control, and lighting equipment per project proposals and approved scope of work Run and terminate low-voltage cabling (speaker wire, Cat6, coax) neatly and to code Mount and wire equipment racks, TVs, speakers, cameras, access points, and touchscreens Log daily work in D-Tools Cloud: clock in/out of projects, complete checklist items, and post progress photos and comments to the project Activity feed Stage and organize daily materials designated by the Project Manager Support the Lead Technician during commissioning and system stress-testing Maintain a clean, safe, and organized job site Follow all company safety procedures, including field injury response protocols Communicate professionally with clients and team members on-site What We're Looking For 0-2 years of experience in AV/low-voltage installation (training provided; prior experience a plus) Comfortable using hand and power tools, working on ladders, and in attics/crawlspaces Basic understanding of low-voltage wiring, or willingness to learn quickly Reliable transportation and a valid driver's license (clean driving record required) Ability to lift 50+ lbs and perform physical work throughout the day Strong attention to detail and pride in clean, professional workmanship Team player with good communication skills and a positive attitude Comfortable using a smartphone/tablet for task management (D-Tools Cloud) Nice to Have Manufacturer training or certifications (Crestron, Control4, Lutron, etc.) Experience with home networking (routers, switches, access points) OSHA 10 certification What We Offer Competitive hourly pay based on experience On-the-job training and manufacturer certification opportunities Growth path to Lead Technician and beyond 401k, Dental and Vision Insurance Company vehicle/travel to job sites (as applicable) Branson Design Group, LLC is an equal opportunity employer.
Job Description Job Description Position Summary The Embedded Lead Service & Project Technician serves as Premise One's dedicated, client-embedded technician at a studio campus near Beverly Hills, CA. This position is responsible for daily service delivery, preventive maintenance, system troubleshooting, and ad-hoc project support across the client's access control, video surveillance, and intrusion detection systems. This role requires a highly capable and self-motivated technician who can work independently, manage competing service priorities, and maintain strong working relationships with client personnel and onsite service partners. As a primary onsite representative of Premise One, the technician must consistently demonstrate professionalism, responsiveness, technical expertise, and a commitment to customer service. The position may also provide technical leadership to junior technicians and assist with the client's ongoing access control hardware replacement project as service workload permits. Key ResponsibilitiesEmbedded Client Support Serve as Premise One's primary embedded technical resource at the assigned client location. Build and maintain effective working relationships with client representatives, facilities personnel, security teams, and onsite contractors. Respond to daily service requests and prioritize work based on urgency, operational impact, and client expectations. Provide timely updates regarding ticket status, system conditions, scheduling conflicts, and issues requiring escalation. Coordinate daily activities with the client while remaining accountable to Premise One's Service Manager. Service and Maintenance Diagnose, troubleshoot, service, and repair access control, video surveillance, and intrusion detection systems. Perform preventive maintenance, system inspections, device testing, and corrective repairs. Support door hardware, field devices, control panels, power supplies, readers, locks, request-to-exit devices, and associated system components. Troubleshoot control panel wiring, relay logic, network connectivity, field device communication, and system integration issues. Verify that completed repairs restore the system to proper operation and meet Premise One and client standards. Project and Installation Support Support ad-hoc installation and upgrade projects across access control, CCTV, and intrusion systems. Assist with the client's ongoing access control hardware replacement project as service workload permits. Perform device replacements, field hardware installation, control panel terminations, programming, testing, and commissioning. Coordinate with approved subcontractors or certified locksmiths when specialized work is required. Ensure door coring and modifications to fire-rated openings are performed only by properly qualified and certified contractors. Coordinate with the client's designated low-voltage cabling contractor when new cabling or infrastructure work is required. Cable installation by this position is expected to be limited. Testing and Documentation Test and verify all completed repairs, installations, programming changes, and system modifications. Accurately document labor, materials, troubleshooting steps, system conditions, and completed work in the designated ticketing system. Provide clear service notes, photographs, testing results, and client communications for each assigned ticket. Complete timecards, service documentation, and project records accurately and on time. Identify recurring issues and recommend corrective actions or long-term system improvements. Safety and Quality Conduct pre-work site assessments and required safety checks before beginning work. Follow all Premise One, client, OSHA, and site-specific safety requirements. Maintain a clean and orderly work area and protect the client's facilities and active operations. Complete work in accordance with applicable codes, manufacturer requirements, and industry standards. Escalate unsafe conditions, system risks, scope conflicts, or quality concerns immediately. Qualifications Five or more years of relevant experience installing, servicing, maintaining, or troubleshooting commercial low-voltage systems. Strong hands-on experience with access control, CCTV/video surveillance, and intrusion detection systems. Working knowledge of Lenel access control systems, including field hardware, control panels, system navigation, and troubleshooting. Experience programming and troubleshooting IP cameras and video surveillance field devices. Strong knowledge of relay logic, electrical circuits, control panel wiring, network connectivity, and system diagnostics. Ability to independently diagnose system problems and determine appropriate corrective actions. Proficiency with industry-standard tools and test equipment, including meters, network testers, and other diagnostic devices. Ability to read and interpret construction drawings, wiring diagrams, riser diagrams, device schedules, and manufacturer documentation. Proficiency with computers, mobile applications, ticketing systems, and industry-specific software. Strong written and verbal communication skills and the ability to work independently while maintaining consistent communication with Premise One and the client. Valid state driver's license and an acceptable driving record. Preferred Certifications and Training Lenel certification is highly preferred. Candidates without current Lenel certification must demonstrate substantial Lenel system knowledge and be willing to complete an approved certification path. Milestone certification or relevant system experience Axis Communications training or certification Bosch and DMP intrusion system training Avigilon, Genetec, Software House, or Feenics certification Work Schedule and Availability Regular work schedule: Monday through Friday, 6:00 a.m. to 2:30 p.m. Occasional overtime, schedule adjustments, or after-hours work may be required to support client operations, system outages, emergencies, or project schedules. Participation in Premise One's on-call program may be required based on the client's service-level agreement and established coverage plan. This is primarily an embedded, client-site position. Travel outside the assigned location is expected to be limited but may occasionally be required for training, meetings, or operational support. Employment Expectations Because this position is embedded at a specific client location, continued assignment is dependent upon maintaining all required client credentials, site access permissions, certifications, security requirements, and standards of professional conduct. Powered by JazzHR y9gKBqz507
09/20/2026
Full time
Job Description Job Description Position Summary The Embedded Lead Service & Project Technician serves as Premise One's dedicated, client-embedded technician at a studio campus near Beverly Hills, CA. This position is responsible for daily service delivery, preventive maintenance, system troubleshooting, and ad-hoc project support across the client's access control, video surveillance, and intrusion detection systems. This role requires a highly capable and self-motivated technician who can work independently, manage competing service priorities, and maintain strong working relationships with client personnel and onsite service partners. As a primary onsite representative of Premise One, the technician must consistently demonstrate professionalism, responsiveness, technical expertise, and a commitment to customer service. The position may also provide technical leadership to junior technicians and assist with the client's ongoing access control hardware replacement project as service workload permits. Key ResponsibilitiesEmbedded Client Support Serve as Premise One's primary embedded technical resource at the assigned client location. Build and maintain effective working relationships with client representatives, facilities personnel, security teams, and onsite contractors. Respond to daily service requests and prioritize work based on urgency, operational impact, and client expectations. Provide timely updates regarding ticket status, system conditions, scheduling conflicts, and issues requiring escalation. Coordinate daily activities with the client while remaining accountable to Premise One's Service Manager. Service and Maintenance Diagnose, troubleshoot, service, and repair access control, video surveillance, and intrusion detection systems. Perform preventive maintenance, system inspections, device testing, and corrective repairs. Support door hardware, field devices, control panels, power supplies, readers, locks, request-to-exit devices, and associated system components. Troubleshoot control panel wiring, relay logic, network connectivity, field device communication, and system integration issues. Verify that completed repairs restore the system to proper operation and meet Premise One and client standards. Project and Installation Support Support ad-hoc installation and upgrade projects across access control, CCTV, and intrusion systems. Assist with the client's ongoing access control hardware replacement project as service workload permits. Perform device replacements, field hardware installation, control panel terminations, programming, testing, and commissioning. Coordinate with approved subcontractors or certified locksmiths when specialized work is required. Ensure door coring and modifications to fire-rated openings are performed only by properly qualified and certified contractors. Coordinate with the client's designated low-voltage cabling contractor when new cabling or infrastructure work is required. Cable installation by this position is expected to be limited. Testing and Documentation Test and verify all completed repairs, installations, programming changes, and system modifications. Accurately document labor, materials, troubleshooting steps, system conditions, and completed work in the designated ticketing system. Provide clear service notes, photographs, testing results, and client communications for each assigned ticket. Complete timecards, service documentation, and project records accurately and on time. Identify recurring issues and recommend corrective actions or long-term system improvements. Safety and Quality Conduct pre-work site assessments and required safety checks before beginning work. Follow all Premise One, client, OSHA, and site-specific safety requirements. Maintain a clean and orderly work area and protect the client's facilities and active operations. Complete work in accordance with applicable codes, manufacturer requirements, and industry standards. Escalate unsafe conditions, system risks, scope conflicts, or quality concerns immediately. Qualifications Five or more years of relevant experience installing, servicing, maintaining, or troubleshooting commercial low-voltage systems. Strong hands-on experience with access control, CCTV/video surveillance, and intrusion detection systems. Working knowledge of Lenel access control systems, including field hardware, control panels, system navigation, and troubleshooting. Experience programming and troubleshooting IP cameras and video surveillance field devices. Strong knowledge of relay logic, electrical circuits, control panel wiring, network connectivity, and system diagnostics. Ability to independently diagnose system problems and determine appropriate corrective actions. Proficiency with industry-standard tools and test equipment, including meters, network testers, and other diagnostic devices. Ability to read and interpret construction drawings, wiring diagrams, riser diagrams, device schedules, and manufacturer documentation. Proficiency with computers, mobile applications, ticketing systems, and industry-specific software. Strong written and verbal communication skills and the ability to work independently while maintaining consistent communication with Premise One and the client. Valid state driver's license and an acceptable driving record. Preferred Certifications and Training Lenel certification is highly preferred. Candidates without current Lenel certification must demonstrate substantial Lenel system knowledge and be willing to complete an approved certification path. Milestone certification or relevant system experience Axis Communications training or certification Bosch and DMP intrusion system training Avigilon, Genetec, Software House, or Feenics certification Work Schedule and Availability Regular work schedule: Monday through Friday, 6:00 a.m. to 2:30 p.m. Occasional overtime, schedule adjustments, or after-hours work may be required to support client operations, system outages, emergencies, or project schedules. Participation in Premise One's on-call program may be required based on the client's service-level agreement and established coverage plan. This is primarily an embedded, client-site position. Travel outside the assigned location is expected to be limited but may occasionally be required for training, meetings, or operational support. Employment Expectations Because this position is embedded at a specific client location, continued assignment is dependent upon maintaining all required client credentials, site access permissions, certifications, security requirements, and standards of professional conduct. Powered by JazzHR y9gKBqz507
New York Racing Association Careers
Elmont, New York
Job Description Job Description Title: Audio Systems Technician Employee Status: Regular Part Time Work From Home Option: Not Applicable FLSA Status: Non-Exempt Job Overview: Seeking a motivated and detail-oriented Audio Technician to join our production technology team supporting venue audio systems and events. This role is responsible for the setup, operation, troubleshooting, and maintenance of professional audio systems used in live production environments. The ideal candidate has a solid understanding of professional audio fundamentals, enjoys working in fast-paced production settings, and is comfortable supporting digital audio workflows. Experience with Dante audio networking is a key requirement, as Dante serves as the primary audio transport throughout our facility. This is an excellent opportunity for an early- to mid-career audio professional looking to grow within a professional broadcast environment. Essential Functions: Ownership of venue-wide audio systems, preventative maintenance, commissioning, documentation, and operational readiness. Set up, configure, and operate professional audio equipment for live broadcasts, productions, and special events. Install and maintain microphones, loudspeakers, amplifiers, audio interfaces, and digital mixing consoles. Configure, troubleshoot, and support Dante audio networks, including routing, device discovery, clock synchronization, and signal verification. Perform system checks, sound checks, and audio line testing prior to productions. Monitor audio quality during rehearsals and live productions, making adjustments as needed. Troubleshoot audio, networking, and signal-flow issues quickly to minimize production interruptions. Maintain organized equipment inventory, cable management, and clean technical workspaces. Support preventative maintenance and equipment testing throughout the facility. Interface with broadcast production trucks and engineering teams to integrate Belmont Park's facility infrastructure, including audio systems, broadcast video, fiber transport, Dante audio networking, intercom, synchronization (PTP/NTP/Genlock), and IP networking, ensuring operational readiness for all live racing and special event productions. Qualifications: 3-7 years of experience supporting professional audio systems in live events, broadcast, AV, theater, corporate or production environments. Working knowledge of professional audio signal flow. Advanced experience with Dante audio networking (Level 2 certification or greater) Experience operating digital audio consoles or digital signal processing systems. Understanding of microphones, loudspeakers, amplifiers, mixers, and balanced audio systems. Ability to diagnose and resolve common audio and connectivity issues. Excellent communication skills and ability to work effectively within a production team. Ability to lift up to 50 pounds and work safely around technical equipment, racks, and cable infrastructure. Willingness to work evenings, weekends, holidays, and flexible schedules based on production requirements. Experience with large-scale sports, broadcast, entertainment, or live event venues Position supports multiple NYRA venues (Belmont and Saratoga) and may require seasonal travel. Associate's degree, technical certification, or Bachelor's degree in Broadcast Technology, Audio Engineering, Electrical Engineering, Computer Networking, or a related field, or equivalent combination of education and relevant professional experience. Preferred Skills: Dante Certification (Level 1, 2, or 3) or willingness to obtain certification. Experience with digital consoles such as Yamaha, Allen & Heath, DiGiCo, Calrec, Lawo, or Studer. Familiarity with BSS Soundweb, Q-SYS, Biamp, or similar DSP platforms. Experience supporting live television or sports broadcast productions. Basic knowledge of RF wireless microphone systems and antenna distribution. Understanding of IP networking fundamentals, including VLANs and managed network switches. Technical degree, certification, or formal training in Audio Engineering, Broadcast Technology, or a related discipline Summary of Physical Requirements and Work Environment: This position works primarily in a live production and broadcast environment and requires the ability to lift and move equipment weighing up to 50 pounds. The role involves working around technical equipment, racks, cable infrastructure, and production spaces while following established safety procedures. Candidates must be able to stand, walk, bend, and perform equipment setup and troubleshooting activities for extended periods. Availability to work flexible schedules, including evenings, weekends, holidays, and other hours required to support live productions and events, is essential. Pay Range / Salary: $32.69 - $44.14
09/20/2026
Full time
Job Description Job Description Title: Audio Systems Technician Employee Status: Regular Part Time Work From Home Option: Not Applicable FLSA Status: Non-Exempt Job Overview: Seeking a motivated and detail-oriented Audio Technician to join our production technology team supporting venue audio systems and events. This role is responsible for the setup, operation, troubleshooting, and maintenance of professional audio systems used in live production environments. The ideal candidate has a solid understanding of professional audio fundamentals, enjoys working in fast-paced production settings, and is comfortable supporting digital audio workflows. Experience with Dante audio networking is a key requirement, as Dante serves as the primary audio transport throughout our facility. This is an excellent opportunity for an early- to mid-career audio professional looking to grow within a professional broadcast environment. Essential Functions: Ownership of venue-wide audio systems, preventative maintenance, commissioning, documentation, and operational readiness. Set up, configure, and operate professional audio equipment for live broadcasts, productions, and special events. Install and maintain microphones, loudspeakers, amplifiers, audio interfaces, and digital mixing consoles. Configure, troubleshoot, and support Dante audio networks, including routing, device discovery, clock synchronization, and signal verification. Perform system checks, sound checks, and audio line testing prior to productions. Monitor audio quality during rehearsals and live productions, making adjustments as needed. Troubleshoot audio, networking, and signal-flow issues quickly to minimize production interruptions. Maintain organized equipment inventory, cable management, and clean technical workspaces. Support preventative maintenance and equipment testing throughout the facility. Interface with broadcast production trucks and engineering teams to integrate Belmont Park's facility infrastructure, including audio systems, broadcast video, fiber transport, Dante audio networking, intercom, synchronization (PTP/NTP/Genlock), and IP networking, ensuring operational readiness for all live racing and special event productions. Qualifications: 3-7 years of experience supporting professional audio systems in live events, broadcast, AV, theater, corporate or production environments. Working knowledge of professional audio signal flow. Advanced experience with Dante audio networking (Level 2 certification or greater) Experience operating digital audio consoles or digital signal processing systems. Understanding of microphones, loudspeakers, amplifiers, mixers, and balanced audio systems. Ability to diagnose and resolve common audio and connectivity issues. Excellent communication skills and ability to work effectively within a production team. Ability to lift up to 50 pounds and work safely around technical equipment, racks, and cable infrastructure. Willingness to work evenings, weekends, holidays, and flexible schedules based on production requirements. Experience with large-scale sports, broadcast, entertainment, or live event venues Position supports multiple NYRA venues (Belmont and Saratoga) and may require seasonal travel. Associate's degree, technical certification, or Bachelor's degree in Broadcast Technology, Audio Engineering, Electrical Engineering, Computer Networking, or a related field, or equivalent combination of education and relevant professional experience. Preferred Skills: Dante Certification (Level 1, 2, or 3) or willingness to obtain certification. Experience with digital consoles such as Yamaha, Allen & Heath, DiGiCo, Calrec, Lawo, or Studer. Familiarity with BSS Soundweb, Q-SYS, Biamp, or similar DSP platforms. Experience supporting live television or sports broadcast productions. Basic knowledge of RF wireless microphone systems and antenna distribution. Understanding of IP networking fundamentals, including VLANs and managed network switches. Technical degree, certification, or formal training in Audio Engineering, Broadcast Technology, or a related discipline Summary of Physical Requirements and Work Environment: This position works primarily in a live production and broadcast environment and requires the ability to lift and move equipment weighing up to 50 pounds. The role involves working around technical equipment, racks, cable infrastructure, and production spaces while following established safety procedures. Candidates must be able to stand, walk, bend, and perform equipment setup and troubleshooting activities for extended periods. Availability to work flexible schedules, including evenings, weekends, holidays, and other hours required to support live productions and events, is essential. Pay Range / Salary: $32.69 - $44.14
The New York Academy of Sciences
New York, New York
Job Description Job Description ABOUT THE NEW YORK ACADEMY OF SCIENCES The New York Academy of Sciences is an independent, not-for-profit organization that since 1817 has been committed to advancing science for the benefit of society. With more than 20,000 Members in 100 countries, the Academy advances scientific and technical knowledge, addresses global challenges with science-based solutions, and sponsors a wide variety of educational initiatives at all levels for STEM and STEM related fields. The Academy hosts programs and publishes content in life and physical sciences, the social sciences, nutrition, artificial intelligence, computer science, and sustainability. The Academy also provides professional and educational resources for researchers across all phases of their careers. Please visit us online at JOB TITLE: Part-Time AV Technician DEPARTMENT: Audio Visual Services REPORTS TO: Associate Director, AV Services SUMMARY: The AV Technician supports the setup, operation, maintenance, and troubleshooting of audiovisual systems for live, hybrid, virtual, and recorded events at the New York Academy of Sciences. Working closely with the Associate Director, AV, internal staff, external clients, presenters, and event planners, this role helps deliver high-quality audiovisual services across the Academy's conference center, podcast studio, meeting spaces, and occasional offsite events. The AV Technician provides responsive technical support, excellent customer service, and ensures events are executed professionally and efficiently. ESSENTIAL DUTIES: The following duties are the essential functions of the position and must be performed, with or without reasonable accommodation. Set up, configure, operate, and dismantle audiovisual equipment for live, hybrid, virtual, and recorded meetings and events, including audio, video, presentation, lighting, and videoconferencing systems. Operate audiovisual systems during events, ensuring reliable performance and providing real-time technical support to presenters, clients, and Academy staff. Troubleshoot and resolve audiovisual, presentation, and connectivity issues quickly and professionally to minimize disruption during live events. Prepare event spaces by testing equipment, verifying system functionality, and ensuring all audiovisual components are fully operational prior to the start of each event. Transport, move, and properly handle audiovisual equipment between storage areas and event spaces while following established safety procedures. Provide courteous, responsive customer service and technical assistance to internal and external stakeholders throughout all phases of event execution. Maintain the operational readiness of audiovisual equipment through routine inspection, basic maintenance, and proper storage following events. GENERAL RESPONSIBILITIES: In addition to performing the essential functions above, the AV Technician may be responsible for the following: Support recording and production activities within the NYAS Podcast Studio, including setup and operation of microphones, cameras, lighting, and recording equipment. Review presentation files, videos, and multimedia content before events to verify compatibility and quality. Assist presenters with presentation loading, microphone placement, videoconferencing connections, and multimedia playback. Respond to requests from the Associate Director, AV, Meeting Operations, and program staff regarding event support, schedule changes, or additional technical needs. Maintain equipment inventories by participating in routine audits, documenting equipment status, and reporting repair or replacement needs. Assist with equipment installation, cable management, and implementation of system upgrades. Prepare post-event reports documenting technical issues, equipment concerns, and recommendations for future improvements. Maintain organized equipment storage areas and ensure equipment is properly cleaned, secured, and stored. Stay current with emerging audiovisual technologies, software, and best practices to support continuous improvement. Assist with training new employees, temporary staff, or freelance technicians on Academy equipment and operating procedures, as assigned. Perform other duties and special projects assigned in support of the Academy's audiovisual operations. SUPERVISORY RESPONSIBILITY: This position has no formal supervisory responsibilities. The AV Technician may assist with training new staff or freelance technicians on equipment operation and Academy procedures as requested. REQUIREMENTS: Minimum of two to three years of experience supporting audiovisual systems for live meetings, conferences, hybrid and virtual events, Experience operating professional audio, video, and presentation systems. Working knowledge of digital audio mixers, PTZ cameras, video switchers, wireless microphone systems, and video conferencing platforms. Familiarity with Microsoft Windows, macOS, Microsoft Office, Keynote, Zoom, Webex, and Teams. Basic understanding of IP networking and audiovisual signal flow. Experience with Crestron control systems, Blackmagic Design equipment, Adobe Premiere, vMix, or similar platforms is preferred. Strong troubleshooting, organizational, communication, and customer service skills. WORK SCHEDULE: This is a part-time (25 hours per week), onsite position based at the Academy's offices in Downtown Manhattan. While the Academy's regular business hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. ET, this role follows the Academy's event schedule. Hours will vary and may include early mornings, evenings, weekends, and occasional holidays. Flexibility is essential to support live events, event setup and breakdown, and occasional offsite programs. PHYSICAL REQUIREMENTS: While performing the duties of this position, the employee is regularly required to: Stand and walk for extended periods during event setup, operation, and breakdown. Frequently bend, stoop, kneel, crouch, reach overhead, and work in confined equipment or backstage areas. Lift, carry, push, and pull audiovisual equipment and rolling equipment cases. Frequently lift and carry equipment weighing up to 50 pounds independently and occasionally assist in moving equipment weighing up to 100 pounds using appropriate lifting techniques or team assistance. Climb ladders while following established safety procedures. Use hands and fingers for repetitive tasks, including connecting cables and operating technical equipment. Work in environments with varying lighting conditions and elevated noise levels during live events. COMPENSATION & BENEFITS: Salary Range: $30.00- $35.00 per hour ($39,000- $45,500 annual equivalent based on a 25-hour workweek). This is a part-time, non-exempt position. The position is eligible for overtime compensation in accordance with applicable law. The salary listed represents a target range; final compensation will be determined based on multiple factors, including experience and qualifications. In addition to salary, the Academy offers a comprehensive benefits package, which includes affordable health insurance, a retirement plan with matching employer contributions, a personal and career development stipend, as well as generous paid time off policies. HOW TO APPLY: Applications must include a resume and cover letter. Equal Employment Opportunity Statement The New York Academy of Sciences is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local employment laws. We prohibit discrimination in all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and termination, on the basis of any legally protected characteristic. This includes, but is not limited to, actual or perceived race, color, creed, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. The Academy is also committed to making good faith efforts to recruit applicants from a wide range of backgrounds, experiences, and perspectives, including those historically underrepresented in the sciences Reasonable Accommodations The Academy is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants with disabilities throughout the recruitment and employment process, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you need assistance or accommodations during the application or interview process, please contact Human Resources at Powered by JazzHR wlncjUOZ6a
09/20/2026
Full time
Job Description Job Description ABOUT THE NEW YORK ACADEMY OF SCIENCES The New York Academy of Sciences is an independent, not-for-profit organization that since 1817 has been committed to advancing science for the benefit of society. With more than 20,000 Members in 100 countries, the Academy advances scientific and technical knowledge, addresses global challenges with science-based solutions, and sponsors a wide variety of educational initiatives at all levels for STEM and STEM related fields. The Academy hosts programs and publishes content in life and physical sciences, the social sciences, nutrition, artificial intelligence, computer science, and sustainability. The Academy also provides professional and educational resources for researchers across all phases of their careers. Please visit us online at JOB TITLE: Part-Time AV Technician DEPARTMENT: Audio Visual Services REPORTS TO: Associate Director, AV Services SUMMARY: The AV Technician supports the setup, operation, maintenance, and troubleshooting of audiovisual systems for live, hybrid, virtual, and recorded events at the New York Academy of Sciences. Working closely with the Associate Director, AV, internal staff, external clients, presenters, and event planners, this role helps deliver high-quality audiovisual services across the Academy's conference center, podcast studio, meeting spaces, and occasional offsite events. The AV Technician provides responsive technical support, excellent customer service, and ensures events are executed professionally and efficiently. ESSENTIAL DUTIES: The following duties are the essential functions of the position and must be performed, with or without reasonable accommodation. Set up, configure, operate, and dismantle audiovisual equipment for live, hybrid, virtual, and recorded meetings and events, including audio, video, presentation, lighting, and videoconferencing systems. Operate audiovisual systems during events, ensuring reliable performance and providing real-time technical support to presenters, clients, and Academy staff. Troubleshoot and resolve audiovisual, presentation, and connectivity issues quickly and professionally to minimize disruption during live events. Prepare event spaces by testing equipment, verifying system functionality, and ensuring all audiovisual components are fully operational prior to the start of each event. Transport, move, and properly handle audiovisual equipment between storage areas and event spaces while following established safety procedures. Provide courteous, responsive customer service and technical assistance to internal and external stakeholders throughout all phases of event execution. Maintain the operational readiness of audiovisual equipment through routine inspection, basic maintenance, and proper storage following events. GENERAL RESPONSIBILITIES: In addition to performing the essential functions above, the AV Technician may be responsible for the following: Support recording and production activities within the NYAS Podcast Studio, including setup and operation of microphones, cameras, lighting, and recording equipment. Review presentation files, videos, and multimedia content before events to verify compatibility and quality. Assist presenters with presentation loading, microphone placement, videoconferencing connections, and multimedia playback. Respond to requests from the Associate Director, AV, Meeting Operations, and program staff regarding event support, schedule changes, or additional technical needs. Maintain equipment inventories by participating in routine audits, documenting equipment status, and reporting repair or replacement needs. Assist with equipment installation, cable management, and implementation of system upgrades. Prepare post-event reports documenting technical issues, equipment concerns, and recommendations for future improvements. Maintain organized equipment storage areas and ensure equipment is properly cleaned, secured, and stored. Stay current with emerging audiovisual technologies, software, and best practices to support continuous improvement. Assist with training new employees, temporary staff, or freelance technicians on Academy equipment and operating procedures, as assigned. Perform other duties and special projects assigned in support of the Academy's audiovisual operations. SUPERVISORY RESPONSIBILITY: This position has no formal supervisory responsibilities. The AV Technician may assist with training new staff or freelance technicians on equipment operation and Academy procedures as requested. REQUIREMENTS: Minimum of two to three years of experience supporting audiovisual systems for live meetings, conferences, hybrid and virtual events, Experience operating professional audio, video, and presentation systems. Working knowledge of digital audio mixers, PTZ cameras, video switchers, wireless microphone systems, and video conferencing platforms. Familiarity with Microsoft Windows, macOS, Microsoft Office, Keynote, Zoom, Webex, and Teams. Basic understanding of IP networking and audiovisual signal flow. Experience with Crestron control systems, Blackmagic Design equipment, Adobe Premiere, vMix, or similar platforms is preferred. Strong troubleshooting, organizational, communication, and customer service skills. WORK SCHEDULE: This is a part-time (25 hours per week), onsite position based at the Academy's offices in Downtown Manhattan. While the Academy's regular business hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. ET, this role follows the Academy's event schedule. Hours will vary and may include early mornings, evenings, weekends, and occasional holidays. Flexibility is essential to support live events, event setup and breakdown, and occasional offsite programs. PHYSICAL REQUIREMENTS: While performing the duties of this position, the employee is regularly required to: Stand and walk for extended periods during event setup, operation, and breakdown. Frequently bend, stoop, kneel, crouch, reach overhead, and work in confined equipment or backstage areas. Lift, carry, push, and pull audiovisual equipment and rolling equipment cases. Frequently lift and carry equipment weighing up to 50 pounds independently and occasionally assist in moving equipment weighing up to 100 pounds using appropriate lifting techniques or team assistance. Climb ladders while following established safety procedures. Use hands and fingers for repetitive tasks, including connecting cables and operating technical equipment. Work in environments with varying lighting conditions and elevated noise levels during live events. COMPENSATION & BENEFITS: Salary Range: $30.00- $35.00 per hour ($39,000- $45,500 annual equivalent based on a 25-hour workweek). This is a part-time, non-exempt position. The position is eligible for overtime compensation in accordance with applicable law. The salary listed represents a target range; final compensation will be determined based on multiple factors, including experience and qualifications. In addition to salary, the Academy offers a comprehensive benefits package, which includes affordable health insurance, a retirement plan with matching employer contributions, a personal and career development stipend, as well as generous paid time off policies. HOW TO APPLY: Applications must include a resume and cover letter. Equal Employment Opportunity Statement The New York Academy of Sciences is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local employment laws. We prohibit discrimination in all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and termination, on the basis of any legally protected characteristic. This includes, but is not limited to, actual or perceived race, color, creed, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. The Academy is also committed to making good faith efforts to recruit applicants from a wide range of backgrounds, experiences, and perspectives, including those historically underrepresented in the sciences Reasonable Accommodations The Academy is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants with disabilities throughout the recruitment and employment process, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you need assistance or accommodations during the application or interview process, please contact Human Resources at Powered by JazzHR wlncjUOZ6a
