Digital Support Specialist - Information Technology Department; Home Office Branch Banking • Full-Time • Information Technology Scott Credit Union is hiring a Digital Support Specialist in Edwardsville, IL to help enhance our digital systems and ensure a seamless technology experience for our employees and members. If you're passionate about innovative technology solutions, skilled at troubleshooting and improving IT infrastructure, and thrive in a collaborative, service-driven environment - we'd be excited to welcome you to our award-winning team. Schedule: Full-time Monday-Friday Work Location Status: Fully on-site for the first 30-90 days at the Edwardsville, IL Headquarters. After successful completion of probationary period, position may be eligible for hybrid or remote work. Employees in hybrid or remote roles may be required to return on-site periodically for meetings, events, or other work-related needs as determined by their manager. About the Role The Digital Support Specialist will be responsible for troubleshooting and resolving digital issues, assisting users with technical questions, and ensuring the optimal performance of our digital banking platform. This role requires a blend of technical expertise, customer service skills, and problem-solving abilities to support both members and internal stakeholders effectively. Why Join Scott Credit Union? Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth. Benefits include: 11 paid holidays and competitive PTO 401(k) with employer match Medical, dental, vision, and life insurance Short-Term Disability, including maternity leave Tuition reimbursement program "Dress for your day" policy Career advancement opportunities Supportive, team-oriented culture What You'll Do Provide timely and effective technical support to users experiencing issues with digital platforms, applications, and tools. Diagnose and resolve issues related to software, hardware, and digital systems. Escalate complex problems to higher-level technical teams as needed. Assist users with onboarding, training, and navigating digital tools and platforms. Create and maintain user guides and FAQs. Monitor the performance of digital systems, identify potential issues, and perform regular maintenance tasks to ensure system stability and reliability. Document support cases, resolutions, and knowledge base articles to improve future support efforts and facilitate knowledge sharing. Work closely with all departments to address and resolve technical issues and to enhance digital tools and systems. Gather and analyze user feedback to identify areas for improvement in digital tools and services, and propose enhancements as needed. Conduct training sessions and create educational materials to empower users to make the most of digital resources. Conduct regular user testing and analysis to gather feedback and make data-driven decisions to improve the product. Collaborate with internal stakeholders to ensure seamless integration of digital products and services with other credit union offerings. What You Bring High School diploma or equivalent AND Minimum two years' experience in a customer/member facing retail financial institution role with advanced use of the core system, experience in researching and resolving digital banking platform issues, and consultation with internal departments. OR Minimum two years' experience in an information technology or digital support role at a financial institution. OR Minimum four years' experience in an information technology or digital support role. Is This You? You're energized by creating meaningful connections and delivering strategic solutions You stay focused under pressure and prioritize precision in your work You take initiative, own your projects, and consistently aim for high-quality results You're looking to build a long-term career where your skills can grow and evolve Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees. Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview. Relevant titles: digital banking, digital products, financial institution, information technology, leadership,
09/22/2026
Full time
Digital Support Specialist - Information Technology Department; Home Office Branch Banking • Full-Time • Information Technology Scott Credit Union is hiring a Digital Support Specialist in Edwardsville, IL to help enhance our digital systems and ensure a seamless technology experience for our employees and members. If you're passionate about innovative technology solutions, skilled at troubleshooting and improving IT infrastructure, and thrive in a collaborative, service-driven environment - we'd be excited to welcome you to our award-winning team. Schedule: Full-time Monday-Friday Work Location Status: Fully on-site for the first 30-90 days at the Edwardsville, IL Headquarters. After successful completion of probationary period, position may be eligible for hybrid or remote work. Employees in hybrid or remote roles may be required to return on-site periodically for meetings, events, or other work-related needs as determined by their manager. About the Role The Digital Support Specialist will be responsible for troubleshooting and resolving digital issues, assisting users with technical questions, and ensuring the optimal performance of our digital banking platform. This role requires a blend of technical expertise, customer service skills, and problem-solving abilities to support both members and internal stakeholders effectively. Why Join Scott Credit Union? Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth. Benefits include: 11 paid holidays and competitive PTO 401(k) with employer match Medical, dental, vision, and life insurance Short-Term Disability, including maternity leave Tuition reimbursement program "Dress for your day" policy Career advancement opportunities Supportive, team-oriented culture What You'll Do Provide timely and effective technical support to users experiencing issues with digital platforms, applications, and tools. Diagnose and resolve issues related to software, hardware, and digital systems. Escalate complex problems to higher-level technical teams as needed. Assist users with onboarding, training, and navigating digital tools and platforms. Create and maintain user guides and FAQs. Monitor the performance of digital systems, identify potential issues, and perform regular maintenance tasks to ensure system stability and reliability. Document support cases, resolutions, and knowledge base articles to improve future support efforts and facilitate knowledge sharing. Work closely with all departments to address and resolve technical issues and to enhance digital tools and systems. Gather and analyze user feedback to identify areas for improvement in digital tools and services, and propose enhancements as needed. Conduct training sessions and create educational materials to empower users to make the most of digital resources. Conduct regular user testing and analysis to gather feedback and make data-driven decisions to improve the product. Collaborate with internal stakeholders to ensure seamless integration of digital products and services with other credit union offerings. What You Bring High School diploma or equivalent AND Minimum two years' experience in a customer/member facing retail financial institution role with advanced use of the core system, experience in researching and resolving digital banking platform issues, and consultation with internal departments. OR Minimum two years' experience in an information technology or digital support role at a financial institution. OR Minimum four years' experience in an information technology or digital support role. Is This You? You're energized by creating meaningful connections and delivering strategic solutions You stay focused under pressure and prioritize precision in your work You take initiative, own your projects, and consistently aim for high-quality results You're looking to build a long-term career where your skills can grow and evolve Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees. Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview. Relevant titles: digital banking, digital products, financial institution, information technology, leadership,
Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us! How you'll make an Impact As the Systems Engineer (SE) you will primarily focus on project planning and design, implementation, documenting, and supporting a wide variety of client IT projects and initiatives. Strong customer relations and follow-up to ensure that service has been completed to customer's satisfaction are a must. You'll need to be a team player, yet work well independently, and have excellent verbal and written communication skills. Responsibilities include working with Project Managers (PMs) and Senior System Engineers (SSE's) to Implement and Deploy solutions for IT projects as well as provide network administration for client support needs when necessary. Location and Work Expectations This is a hybrid-remote role with approximately 40% on-site in the McLean, VA HQ Office or at client locations throughout the DC, Maryland, or Virginia area. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. What you will be doing Deploy advanced technical solutions, including but not limited to new deployments and service modifications Maintain minimum billable utilization of 80% Provide excellent support to customers remotely or onsite as needed Execute complex migrations and configurations Documenting migration and infrastructure changes and preparing for stead state support post implementation Communicate clearly both internally and externally to the progress, issues, and scope changes needed on projects Able to pivot and provide solutions when plans change or do not meet the requirements of the project Provide input and recommendations to the team to assist with project creation and planning Design and build GPOs to enforce policies across organizations Install and configure virtual machines and hosts Build cloud and on-premises physical servers Configure AAD and Microsoft Entra Connect to O365 Troubleshooting of advanced applications and servers Build and design networks, including network and firewall configurations, switch configurations and Wireless networks Build and design Active Directory infrastructure following best practices and taking into consideration client needs (on-premises Active Directory as well as Azure AD) Deploy high-availability infrastructure (networking, virtualization, clustering) Deploy backup and recovery technologies You'll be successful in this role if you have At least 4 to 7 years of experience that is directly related to the duties and responsibilities specified Intermediate knowledge of Intune and Autopilot Expertise in Windows configurations and services Advanced knowledge of DNS (internal and external) Advanced knowledge of networking, both physical and virtual Advanced knowledge of cloud solutions (AWS, Azure, or OCI) Advanced knowledge of virtualization, clustering, and high availability Advanced knowledge of Active Directory (Both on-premises and Azure AD) Advanced knowledge of M365 licensing, configuration, best practices, and feature set This role involves extended periods of sitting or standing and regular use of computers and office equipment Required language skills Ability to communicate professionally, in English, both written and orally Ability to write business correspondence and process procedures Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Bonus points for Bachelor's degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable Certifications including Microsoft Role Based Certifications, Cisco CCNA/CCNP, VMware VCP, ITIL, etc. Experience with ConnectWise (Manage, Automate, Control), SCCM, or similar service management system Subject matter expert for specific technologies (e.g., Microsoft, VMware, Citrix, Cisco, etc.) MSP Experience Physical Requirements / Working Conditions Must be able to lift up to 50 pounds Must be able to lift up to 75 pounds rarely Must be able to perform occasional bending, kneeling, squatting, and turning. Must be able to perform occasional reaching over shoulder height, waist level and from floor. Must be able to work in a fast-paced environment. Must be able to work in an unsupervised environment. Must be able to drive / sit for extended periods of time. Fast Paced Environment with competing priorities Must have a valid driver's license in the state you reside and access to an insured vehicle for travel to client sites / office. Ability to work in an office environment while sitting at a desk for extended periods of time. Benefits and Perks Medical, Dental and Vision coverage for employee and family 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days) Group Term Life and Accidental Death and Dismemberment coverage (company provided) Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) Health Savings Account (HSA) Options / PPO Options Employee Assistance Program Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays Education Reimbursement Program Generous Employee Referral Program - cash bonus for successful referrals! Dynamic Recognition and Rewards Clear Promotion and Advancement Tracks Work with Industry-Leading Talent The base pay range for this position is expected to be between $89,000.00 and $105,000.00 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 10/06/26.
09/22/2026
Full time
Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us! How you'll make an Impact As the Systems Engineer (SE) you will primarily focus on project planning and design, implementation, documenting, and supporting a wide variety of client IT projects and initiatives. Strong customer relations and follow-up to ensure that service has been completed to customer's satisfaction are a must. You'll need to be a team player, yet work well independently, and have excellent verbal and written communication skills. Responsibilities include working with Project Managers (PMs) and Senior System Engineers (SSE's) to Implement and Deploy solutions for IT projects as well as provide network administration for client support needs when necessary. Location and Work Expectations This is a hybrid-remote role with approximately 40% on-site in the McLean, VA HQ Office or at client locations throughout the DC, Maryland, or Virginia area. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. What you will be doing Deploy advanced technical solutions, including but not limited to new deployments and service modifications Maintain minimum billable utilization of 80% Provide excellent support to customers remotely or onsite as needed Execute complex migrations and configurations Documenting migration and infrastructure changes and preparing for stead state support post implementation Communicate clearly both internally and externally to the progress, issues, and scope changes needed on projects Able to pivot and provide solutions when plans change or do not meet the requirements of the project Provide input and recommendations to the team to assist with project creation and planning Design and build GPOs to enforce policies across organizations Install and configure virtual machines and hosts Build cloud and on-premises physical servers Configure AAD and Microsoft Entra Connect to O365 Troubleshooting of advanced applications and servers Build and design networks, including network and firewall configurations, switch configurations and Wireless networks Build and design Active Directory infrastructure following best practices and taking into consideration client needs (on-premises Active Directory as well as Azure AD) Deploy high-availability infrastructure (networking, virtualization, clustering) Deploy backup and recovery technologies You'll be successful in this role if you have At least 4 to 7 years of experience that is directly related to the duties and responsibilities specified Intermediate knowledge of Intune and Autopilot Expertise in Windows configurations and services Advanced knowledge of DNS (internal and external) Advanced knowledge of networking, both physical and virtual Advanced knowledge of cloud solutions (AWS, Azure, or OCI) Advanced knowledge of virtualization, clustering, and high availability Advanced knowledge of Active Directory (Both on-premises and Azure AD) Advanced knowledge of M365 licensing, configuration, best practices, and feature set This role involves extended periods of sitting or standing and regular use of computers and office equipment Required language skills Ability to communicate professionally, in English, both written and orally Ability to write business correspondence and process procedures Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Bonus points for Bachelor's degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable Certifications including Microsoft Role Based Certifications, Cisco CCNA/CCNP, VMware VCP, ITIL, etc. Experience with ConnectWise (Manage, Automate, Control), SCCM, or similar service management system Subject matter expert for specific technologies (e.g., Microsoft, VMware, Citrix, Cisco, etc.) MSP Experience Physical Requirements / Working Conditions Must be able to lift up to 50 pounds Must be able to lift up to 75 pounds rarely Must be able to perform occasional bending, kneeling, squatting, and turning. Must be able to perform occasional reaching over shoulder height, waist level and from floor. Must be able to work in a fast-paced environment. Must be able to work in an unsupervised environment. Must be able to drive / sit for extended periods of time. Fast Paced Environment with competing priorities Must have a valid driver's license in the state you reside and access to an insured vehicle for travel to client sites / office. Ability to work in an office environment while sitting at a desk for extended periods of time. Benefits and Perks Medical, Dental and Vision coverage for employee and family 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days) Group Term Life and Accidental Death and Dismemberment coverage (company provided) Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) Health Savings Account (HSA) Options / PPO Options Employee Assistance Program Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays Education Reimbursement Program Generous Employee Referral Program - cash bonus for successful referrals! Dynamic Recognition and Rewards Clear Promotion and Advancement Tracks Work with Industry-Leading Talent The base pay range for this position is expected to be between $89,000.00 and $105,000.00 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 10/06/26.
Responsibilites: Lead engineering and operational management for highly available, large-scale Oracle database fleets. Drive Oracle 19c performance analysis, complex tuning, diagnostics, and reliability improvements. Design and implement database architecture, access methods, allocation strategies, validation controls, protection, and security standards. Build scalable fleet-management automation and tooling using Python and/or Shell scripting. Lead technical analysis for database upgrades, patches, enhancements, and architectural changes. Define long-range database capacity, availability, and operational requirements with OCI service owners. Lead incident response, root-cause analysis, and prevention initiatives for complex production issues. Mentor engineers, review designs and code, and establish operational best practices and runbooks. Collaborate with Compute, Storage, Networking, Governance, and other OCI teams to deliver resilient cloud services. Qualifications Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 6-8 years of Oracle Database Engineering, Administration, SRE experience. Deep expertise with Oracle 19c, including RAC, Data Guard, RMAN, ASM, SQL optimization, performance diagnostics, and HA/DR design. Strong Python and/or Shell scripting experience for automation, diagnostics, monitoring, and operational tooling. Demonstrated experience leading complex database changes, upgrades, and reliability initiatives. Strong understanding of database security, observability, capacity planning, and cloud-scale operations. Proven technical leadership, mentoring, and cross-functional collaboration skills. Excellent written and spoken English, critical thinking, and ability to operate effectively in a demanding environment. Leads platform projects crossing multiple teams, evolving runtimes or middleware patterns for interoperability and multi-tenant scale. Diagnoses and resolves complex cross-service issues; enforces versioning, compatibility, and safe rollout practices. Drives observability standards, capacity planning, and resilience patterns across several workloads. Produces migration guides and adoption playbooks that raise ecosystem consistency and developer experience. Responsibilities Key Responsibilities Platform Software Development: Lead cross-team evolution of middleware patterns or runtimes to standardize interoperability at scale. Define and enforce versioning, deprecation, and rollout strategies that minimize downstream breaks. Drive shared observability baselines (SLOs, error budgets) and resilience patterns across several services. Software Development and Coding - Design, Testing, and Optimization: Designs software solutions and analyzes and identifies requirements to achieve business and operational goals, sharing results with manager upon completion. Adheres to and improves execution of all phases of the software development lifecycle; provides guidance and coaching to engineers to drive improvements. Utilizes advanced knowledge to develop and guide new software features and enhancements leading design specifications, ensuring accessibility, and develops documents to clarify software design and code. Leads code reviews in multiple areas to help drive improvements. Conducts debugging and troubleshooting to identify and fix complex software issues. Develops fixes for identified issues. Implements comprehensive software testing (e.g., functional and non-functional testing), quality assurance processes, software error logging, monitoring, and observability for effective debugging, sharing work with manager and/or lead upon completion. Conducts performance profiling and optimization of coding, building scalable solutions, and anticipating and resolving potential outcomes. Troubleshoots and resolves complex issues related to application programming interface (API) functionality and integration. Implements complex API versioning, lifecycle, and interoperability strategies. Software Architecture - Software System Structural Design: Implements and contributes to developing software, systems, and services, ensuring review by manager and/or senior technical leaders upon completion. Recommends project or design scope. Provides technical guidance and coaching to less experienced developers in existing software architecture. Contributes to periodic reviews and ensures adherence to architectural standards. Collaborates with stakeholders and networks externally to ensure work aligns with software architecture. Implements complex performance optimization and scalability strategies in software design. Occasionally conducts technology research and evaluation for potential architectural changes that may have an impact on results for the team. Issue/Defect Collaboration - Software Products Support: Collaborates with stakeholders to understand customer issues and align solutions. May provide advanced technical guidance and support to customers regarding customer-reported issues. Advocates for customers' interests and suggests product enhancements based on feedback. Provides input to ensure customer satisfaction through timely resolution of issues and effective communication. Identifies and implements customer issue and/or defect handling and training processes. Investigates and troubleshoots complex and broad-reaching/scoped maintenance issues to ensure customer agreement on short- and long-term solutions (e.g., future enhancements). Practices and Standards Compliance - Security and Compliance: Collaborates with the team and externally to follow development practices and coding standards, providing coaching to less experienced team members. Participates in peer review processes, provides technical leadership, and ensures code quality and adherence to broad acceptance criteria during development, independently. Demonstrates and shares advanced knowledge of industry best practices and applies them to software development processes. Implements complex secure coding practices to prevent security vulnerabilities. Development Operations - System Maintenance: Performs periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities), sharing results with manager upon completion. Drives improvements, ensures automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability. Core Responsibilities Planning & Execution: Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately sized project or initiative. Efficiently delegates, monitors, and prioritizes work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines. Collaboration & Partnership: Collaborates across the organization to align on expectations and achieve shared objectives. Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs. Supports inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected. Problem Solving: Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices. Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions. Reviews, contributes to, and documents problem solving strategies. Continuous Learning: Pursues learning opportunities to expand knowledge and skills and/or tools in new areas and stays abreast of the latest industry trends and best practices. Proactively seeks and leverages ongoing feedback and training to improve skills. Coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams. Continuous Improvement: Develops ideas, recommends updates, and/or collaborates on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluates the impact on key stakeholders. Solicits feedback from others on ideas for alternative approaches and methods for continued improvement. Performance and Development: Contributes to the talent development pipeline by participating in candidate interviews, assessing candidates, and providing hiring recommendations. Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $104,500 to $234,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience . click apply for full job details
09/22/2026
Full time
Responsibilites: Lead engineering and operational management for highly available, large-scale Oracle database fleets. Drive Oracle 19c performance analysis, complex tuning, diagnostics, and reliability improvements. Design and implement database architecture, access methods, allocation strategies, validation controls, protection, and security standards. Build scalable fleet-management automation and tooling using Python and/or Shell scripting. Lead technical analysis for database upgrades, patches, enhancements, and architectural changes. Define long-range database capacity, availability, and operational requirements with OCI service owners. Lead incident response, root-cause analysis, and prevention initiatives for complex production issues. Mentor engineers, review designs and code, and establish operational best practices and runbooks. Collaborate with Compute, Storage, Networking, Governance, and other OCI teams to deliver resilient cloud services. Qualifications Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 6-8 years of Oracle Database Engineering, Administration, SRE experience. Deep expertise with Oracle 19c, including RAC, Data Guard, RMAN, ASM, SQL optimization, performance diagnostics, and HA/DR design. Strong Python and/or Shell scripting experience for automation, diagnostics, monitoring, and operational tooling. Demonstrated experience leading complex database changes, upgrades, and reliability initiatives. Strong understanding of database security, observability, capacity planning, and cloud-scale operations. Proven technical leadership, mentoring, and cross-functional collaboration skills. Excellent written and spoken English, critical thinking, and ability to operate effectively in a demanding environment. Leads platform projects crossing multiple teams, evolving runtimes or middleware patterns for interoperability and multi-tenant scale. Diagnoses and resolves complex cross-service issues; enforces versioning, compatibility, and safe rollout practices. Drives observability standards, capacity planning, and resilience patterns across several workloads. Produces migration guides and adoption playbooks that raise ecosystem consistency and developer experience. Responsibilities Key Responsibilities Platform Software Development: Lead cross-team evolution of middleware patterns or runtimes to standardize interoperability at scale. Define and enforce versioning, deprecation, and rollout strategies that minimize downstream breaks. Drive shared observability baselines (SLOs, error budgets) and resilience patterns across several services. Software Development and Coding - Design, Testing, and Optimization: Designs software solutions and analyzes and identifies requirements to achieve business and operational goals, sharing results with manager upon completion. Adheres to and improves execution of all phases of the software development lifecycle; provides guidance and coaching to engineers to drive improvements. Utilizes advanced knowledge to develop and guide new software features and enhancements leading design specifications, ensuring accessibility, and develops documents to clarify software design and code. Leads code reviews in multiple areas to help drive improvements. Conducts debugging and troubleshooting to identify and fix complex software issues. Develops fixes for identified issues. Implements comprehensive software testing (e.g., functional and non-functional testing), quality assurance processes, software error logging, monitoring, and observability for effective debugging, sharing work with manager and/or lead upon completion. Conducts performance profiling and optimization of coding, building scalable solutions, and anticipating and resolving potential outcomes. Troubleshoots and resolves complex issues related to application programming interface (API) functionality and integration. Implements complex API versioning, lifecycle, and interoperability strategies. Software Architecture - Software System Structural Design: Implements and contributes to developing software, systems, and services, ensuring review by manager and/or senior technical leaders upon completion. Recommends project or design scope. Provides technical guidance and coaching to less experienced developers in existing software architecture. Contributes to periodic reviews and ensures adherence to architectural standards. Collaborates with stakeholders and networks externally to ensure work aligns with software architecture. Implements complex performance optimization and scalability strategies in software design. Occasionally conducts technology research and evaluation for potential architectural changes that may have an impact on results for the team. Issue/Defect Collaboration - Software Products Support: Collaborates with stakeholders to understand customer issues and align solutions. May provide advanced technical guidance and support to customers regarding customer-reported issues. Advocates for customers' interests and suggests product enhancements based on feedback. Provides input to ensure customer satisfaction through timely resolution of issues and effective communication. Identifies and implements customer issue and/or defect handling and training processes. Investigates and troubleshoots complex and broad-reaching/scoped maintenance issues to ensure customer agreement on short- and long-term solutions (e.g., future enhancements). Practices and Standards Compliance - Security and Compliance: Collaborates with the team and externally to follow development practices and coding standards, providing coaching to less experienced team members. Participates in peer review processes, provides technical leadership, and ensures code quality and adherence to broad acceptance criteria during development, independently. Demonstrates and shares advanced knowledge of industry best practices and applies them to software development processes. Implements complex secure coding practices to prevent security vulnerabilities. Development Operations - System Maintenance: Performs periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities), sharing results with manager upon completion. Drives improvements, ensures automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability. Core Responsibilities Planning & Execution: Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately sized project or initiative. Efficiently delegates, monitors, and prioritizes work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines. Collaboration & Partnership: Collaborates across the organization to align on expectations and achieve shared objectives. Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs. Supports inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected. Problem Solving: Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices. Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions. Reviews, contributes to, and documents problem solving strategies. Continuous Learning: Pursues learning opportunities to expand knowledge and skills and/or tools in new areas and stays abreast of the latest industry trends and best practices. Proactively seeks and leverages ongoing feedback and training to improve skills. Coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams. Continuous Improvement: Develops ideas, recommends updates, and/or collaborates on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluates the impact on key stakeholders. Solicits feedback from others on ideas for alternative approaches and methods for continued improvement. Performance and Development: Contributes to the talent development pipeline by participating in candidate interviews, assessing candidates, and providing hiring recommendations. Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $104,500 to $234,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience . click apply for full job details
General Dynamics Information Technology
Herndon, Virginia
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Cisco ASA Firewall, Local Area Network (LAN), Networks Certifications: None Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: The Network Engineer is responsible for designing technical solutions for complex problems. The candidate will provide technical oversight of a project solution, including requirement interpretation and allocation of requirements to technical components. The candidate will define processes to support the implementation of requirements. The candidate will be responsible for ensuring that the technical solutions leverage industry best practices, designing security and excellence while minimizing the total cost of ownership. Candidate should be able to define internal and external customer IT infrastructure architecture needs and then design solutions to meet those needs to include: capacity planning, systems configuration and tuning, monitoring backups, and installations of hardware and software. Candidates will be required to work independently with little supervision and should be flexible to work and support IT Operations needs as requested. HOW A NETWORK ENGINEER WILL MAKE AN IMPACT Define, maintain, and upgrade the overall security posture of the networks Will perform security audits of events, overall health and implement changes to improve the overall programs security posture. Manage and allocate network installation and engineering tasks, configure and maintain communications systems, familiarity with implementation of LAN and WAN equipment including firewalls, servers, workstations, routers, switches, hubs, storage devices, A/V equipment and equipment racks Ability to write and edit "build-to" and "as-built" documentation, as well as implementation and test plans for physical and logical installs of IT equipment Able to engage in technical system planning beyond the network, to include applications and systems that utilize the network being delivered Provides expert level analysis of voice, video, and/or data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites Able to plan network layouts and configures systems to user environments May provide technical support and troubleshooting to users. (Tier I, II, and III) WHAT YOU'LL NEED TO SUCCEED: Required Qualifications: Experience allowing voice, video traffic across port-based firewall and NGFW Expertise/experience (more than 10) deploying Cisco, Palo Alto, or Juniper firewall Manager servers Experience in engineering and deploying multi firewall solutions Experience design, engineering, and deploying controlled interfaces (10 + years) Experience design, engineering, and deploying firewall vendor transitioning plans Experience design, engineering, and deploying firewall in a multicast network environment Experience IPSec site-to-site VPN utilizing PKI (CA) Experiences Remote access VPN 12 +years of experience configuring/maintaining Cisco ASA/Next Generation Firewall 10 + years of experience configuring, designing, maintaining, and troubleshooting LAN/WAN devices. Thorough understanding of network routing concepts (EIGRP, OSPF, BGP, IP MPLS) Basic understanding of QoS concepts Experience with network monitoring technologies Ability to take ambiguous requirements or problems and convert them into technical solutions Ability to partner with systems administrators, storage administrators, and application developers to solve complex problems Complex problem management research and issue resolution Ability to mentor junior network engineers 10+ years of related Network Engineering experience Bachelor's or Technology degree in Engineering or a related specialized area/field, OR equivalent 14 years job-related experience TS/SCI with Poly clearance Excellent organizational, coordination, interpersonal and team building skills Proven problem-solving skills in complex environments Location: At Customer Site - Herndon area Desired Qualifications: Experience configuring, designing, and troubleshooting QoS in LAN or WAN devices Juniper, Palo Alto, or Cisco Next Generation Firewalls Certifications and hands on experience Experience design, engineering, and deploying Muli-Factor Authentication solution Experience design, engineering, and deploying Zero-Trust solutions GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA VA Herndon Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
09/22/2026
Full time
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Cisco ASA Firewall, Local Area Network (LAN), Networks Certifications: None Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: The Network Engineer is responsible for designing technical solutions for complex problems. The candidate will provide technical oversight of a project solution, including requirement interpretation and allocation of requirements to technical components. The candidate will define processes to support the implementation of requirements. The candidate will be responsible for ensuring that the technical solutions leverage industry best practices, designing security and excellence while minimizing the total cost of ownership. Candidate should be able to define internal and external customer IT infrastructure architecture needs and then design solutions to meet those needs to include: capacity planning, systems configuration and tuning, monitoring backups, and installations of hardware and software. Candidates will be required to work independently with little supervision and should be flexible to work and support IT Operations needs as requested. HOW A NETWORK ENGINEER WILL MAKE AN IMPACT Define, maintain, and upgrade the overall security posture of the networks Will perform security audits of events, overall health and implement changes to improve the overall programs security posture. Manage and allocate network installation and engineering tasks, configure and maintain communications systems, familiarity with implementation of LAN and WAN equipment including firewalls, servers, workstations, routers, switches, hubs, storage devices, A/V equipment and equipment racks Ability to write and edit "build-to" and "as-built" documentation, as well as implementation and test plans for physical and logical installs of IT equipment Able to engage in technical system planning beyond the network, to include applications and systems that utilize the network being delivered Provides expert level analysis of voice, video, and/or data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites Able to plan network layouts and configures systems to user environments May provide technical support and troubleshooting to users. (Tier I, II, and III) WHAT YOU'LL NEED TO SUCCEED: Required Qualifications: Experience allowing voice, video traffic across port-based firewall and NGFW Expertise/experience (more than 10) deploying Cisco, Palo Alto, or Juniper firewall Manager servers Experience in engineering and deploying multi firewall solutions Experience design, engineering, and deploying controlled interfaces (10 + years) Experience design, engineering, and deploying firewall vendor transitioning plans Experience design, engineering, and deploying firewall in a multicast network environment Experience IPSec site-to-site VPN utilizing PKI (CA) Experiences Remote access VPN 12 +years of experience configuring/maintaining Cisco ASA/Next Generation Firewall 10 + years of experience configuring, designing, maintaining, and troubleshooting LAN/WAN devices. Thorough understanding of network routing concepts (EIGRP, OSPF, BGP, IP MPLS) Basic understanding of QoS concepts Experience with network monitoring technologies Ability to take ambiguous requirements or problems and convert them into technical solutions Ability to partner with systems administrators, storage administrators, and application developers to solve complex problems Complex problem management research and issue resolution Ability to mentor junior network engineers 10+ years of related Network Engineering experience Bachelor's or Technology degree in Engineering or a related specialized area/field, OR equivalent 14 years job-related experience TS/SCI with Poly clearance Excellent organizational, coordination, interpersonal and team building skills Proven problem-solving skills in complex environments Location: At Customer Site - Herndon area Desired Qualifications: Experience configuring, designing, and troubleshooting QoS in LAN or WAN devices Juniper, Palo Alto, or Cisco Next Generation Firewalls Certifications and hands on experience Experience design, engineering, and deploying Muli-Factor Authentication solution Experience design, engineering, and deploying Zero-Trust solutions GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA VA Herndon Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Sr. Network Developer, Topology Scaling Location: Nashville, or one of our 5 data center build locations The Infrastructure Scaling team is responsible for deploying new capacity, scaling existing capacity, new / migrate to latest designs, establishing network connectivity for new (Oracle Cloud Infrastructure) OCI regions, and enabling compute connectivity for OCI availability domains. This includes building and managing data center fabrics, edge networks, backbone, fiber metro networks, and supporting multi-cloud initiatives. This role requires approximately 10% travel to OCI data centers and major AI deployment locations to support network builds, commissioning, troubleshooting, and critical infrastructure milestones. This role involves designing, deploying, and operating large-scale global cloud networks. It requires a deep understanding of network protocols and programming skills to support automation at scale. As OCI's cloud network spans a global footprint, this role supports a vast infrastructure of network devices and millions of connected servers across dedicated backbone and internet-based connectivity. Participate in network lifecycle management through build and upgrade projects. Collaborate with program and project managers to define milestones and deliverables. Execute network changes using existing procedures and tools, and develop new procedures as needed. Serve as a technical lead on team projects, contributing to roadmap development, creating new/update runbooks and methods of procedure, and mentoring junior engineers. Responsibilities include participating in solution and architecture design, developing standalone features, supporting operational rotations, providing break-fix support, serving as an escalation point, and leading post-event root cause analysis. Additional duties include coordinating with automation services to develop and integrate tooling, scripting to automate routine tasks, and acting as an SME for network automation projects. The role also involves collaborating with vendors to resolve software bugs, qualifying new firmware/operating systems, and driving product roadmap influence. Preferred Qualifications: Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent practical experience. Experience working in hyperscale cloud, ISP, or large enterprise networking environments. Strong understanding of modern data center networking architectures. Experience with routing and switching protocols including BGP, OSPF, IS-IS, MPLS, IPv4, IPv6, TCP/IP, DNS, and DHCP. Hands-on experience with commodity Ethernet platforms, including Broadcom and NVIDIA/Mellanox-based hardware. Experience with Internet peering, backbone networking, and large-scale network operations. Proficiency with Python or another programming language used for network automation. Experience with network automation frameworks and APIs. Familiarity with YANG, OpenConfig, NETCONF, gNMI, and model-driven networking. Experience with telemetry, observability, network monitoring, and performance analysis. Knowledge of network security principles and high-availability architectures. Excellent troubleshooting, communication, collaboration, and organizational skills. Experience using AI-assisted engineering tools (such as Oracle AI, GitHub Copilot, ChatGPT Enterprise, or similar) to improve software development, automation, documentation, and operational efficiency. Responsibilities Key Responsibilities Network Design, Development, and Validation: -Designs and develops advanced network fabric and systems to support large-scale enterprise, data center, or cloud-based networking environments. -Validates production networks and develops scaling strategies for varied use cases. -Participates in the network solution and architecture design/validation process, providing expertise and guidance. -Identifies and assesses complex risks in network design before deployment, recommending mitigations. -Collaborates with vendors and internal groups (e.g., quality assurance) to ensure hardware, firmware, software, and cloud network code. -Designs playbooks for investigations to resolve common issues related to network areas. -Analyzes network workflows and proposes optimizations to enhance performance and efficiency. Automation and Scripting: -Designs and builds moderately complex modules within moderately complex automation frameworks for testing and operations to enhance efficiency. -Automates critical network tasks, including production and lab environments and optimizes repetitive support functions to improve processes. -Builds and customizes moderately complex dashboards, telemetry systems, and alerting mechanisms to proactively monitor network health. -Writes and enhances advanced scripts to automate routine tasks across teams and business units. -Uses and adjusts infrastructure pipelines, configuration items, using established playbooks and resources. -Independently configures tools to meet requirements of new products or services. Testing and Quality Assurance: -Develops standalone, moderately complex test cases and test strategies to ensure and enhance network integrity. -Serves as technical lead for test practices and strategies, providing guidance to the team and collaborating with other internal stakeholders in the development of robust testing protocols. -Implements new approaches to improve break-fix validation and post-event root cause analysis (RCA), ensuring issues are resolved and lessons are integrated within the team. -Conducts L1 network change reviews and creates and presents network changes to change management review boards. -Collaborates with stakeholders to validate systems and environments through pre-production testing, ensuring compliance with internal standards prior to deployment. -Provides audit documentation and evidence as part of Governance, Risk, and Compliance (GRC) to ensure alignment with governance and security requirements. Monitoring and Reliability: -Works with others (e.g. monitoring teams) to maintain advanced dashboards, telemetry systems, and alerting mechanisms to monitor network health, including defining metrics, trends, and thresholds to ensure service level objectives (SLOs). -Uses tools from the monitoring team to monitor alerting systems and provides feedback to enhance the detection and diagnosis of network anomalies. -Participates in operational support rotations, providing guidance in incident response and root cause investigations, and collaborating with stakeholders across team to resolve escalated issues. -Develops and enhances tools and solutions for frontline support teams to drive efficiencies in responding to network failure conditions. Cross-Team Collaboration and Leadership: -Works alongside project program managers and uses templated project plan to ensure achievement of critical test and deployment milestones and project alignment. -Mentors junior engineers and provides subject matter expert (SME) guidance on technical issues. -Engages with customers to clarify technical issues, and contributes to the delivery of root cause analysis (RCA) documentation. -Contributes to roadmap and software architecture discussions, ensuring ideas are shared within team and implemented where necessary. -Collaborates with vendors and internal teams to ensure adherence to networking standards, identifying areas of misalignment and identifying resolutions. Performance and Capacity Management: -Analyzes network performance and service metrics (e.g., latency, throughput, packet loss) to identify network efficiency issues and takes next steps to scale network. -Uses capacity information through security and performance metrics to ensure the infrastructure can support anticipated growth. Core Responsibilities Planning & Execution: -Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements. Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency. Collaboration & Partnership: -Collaborates across teams to align on expectations and achieve shared objectives. Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships. Actively listens to diverse perspectives and asks questions to ensure understanding of others. Problem Solving: -Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate. Analyzes data and/or information from multiple sources to troubleshoot standard and non-standard errors. Contributes to knowledge sharing and best practices. Continuous Learning: -Embraces continuous learning by actively seeking to build knowledge and new skills and/or tools, and staying current with industry trends and best practices. Seeks out and leverages feedback and training to improve skills. Contributes to a culture of continuous learning and knowledge sharing with team members. Continuous Improvement: -Develops ideas and recommends updates to increase the efficiency and effectiveness of processes, protocols, and workflows within a team. Seeks input from team members on alternative approaches and methods for improving work. Qualifications Disclaimer: Certain U.S. based or U.S . click apply for full job details
09/22/2026
Full time
Sr. Network Developer, Topology Scaling Location: Nashville, or one of our 5 data center build locations The Infrastructure Scaling team is responsible for deploying new capacity, scaling existing capacity, new / migrate to latest designs, establishing network connectivity for new (Oracle Cloud Infrastructure) OCI regions, and enabling compute connectivity for OCI availability domains. This includes building and managing data center fabrics, edge networks, backbone, fiber metro networks, and supporting multi-cloud initiatives. This role requires approximately 10% travel to OCI data centers and major AI deployment locations to support network builds, commissioning, troubleshooting, and critical infrastructure milestones. This role involves designing, deploying, and operating large-scale global cloud networks. It requires a deep understanding of network protocols and programming skills to support automation at scale. As OCI's cloud network spans a global footprint, this role supports a vast infrastructure of network devices and millions of connected servers across dedicated backbone and internet-based connectivity. Participate in network lifecycle management through build and upgrade projects. Collaborate with program and project managers to define milestones and deliverables. Execute network changes using existing procedures and tools, and develop new procedures as needed. Serve as a technical lead on team projects, contributing to roadmap development, creating new/update runbooks and methods of procedure, and mentoring junior engineers. Responsibilities include participating in solution and architecture design, developing standalone features, supporting operational rotations, providing break-fix support, serving as an escalation point, and leading post-event root cause analysis. Additional duties include coordinating with automation services to develop and integrate tooling, scripting to automate routine tasks, and acting as an SME for network automation projects. The role also involves collaborating with vendors to resolve software bugs, qualifying new firmware/operating systems, and driving product roadmap influence. Preferred Qualifications: Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent practical experience. Experience working in hyperscale cloud, ISP, or large enterprise networking environments. Strong understanding of modern data center networking architectures. Experience with routing and switching protocols including BGP, OSPF, IS-IS, MPLS, IPv4, IPv6, TCP/IP, DNS, and DHCP. Hands-on experience with commodity Ethernet platforms, including Broadcom and NVIDIA/Mellanox-based hardware. Experience with Internet peering, backbone networking, and large-scale network operations. Proficiency with Python or another programming language used for network automation. Experience with network automation frameworks and APIs. Familiarity with YANG, OpenConfig, NETCONF, gNMI, and model-driven networking. Experience with telemetry, observability, network monitoring, and performance analysis. Knowledge of network security principles and high-availability architectures. Excellent troubleshooting, communication, collaboration, and organizational skills. Experience using AI-assisted engineering tools (such as Oracle AI, GitHub Copilot, ChatGPT Enterprise, or similar) to improve software development, automation, documentation, and operational efficiency. Responsibilities Key Responsibilities Network Design, Development, and Validation: -Designs and develops advanced network fabric and systems to support large-scale enterprise, data center, or cloud-based networking environments. -Validates production networks and develops scaling strategies for varied use cases. -Participates in the network solution and architecture design/validation process, providing expertise and guidance. -Identifies and assesses complex risks in network design before deployment, recommending mitigations. -Collaborates with vendors and internal groups (e.g., quality assurance) to ensure hardware, firmware, software, and cloud network code. -Designs playbooks for investigations to resolve common issues related to network areas. -Analyzes network workflows and proposes optimizations to enhance performance and efficiency. Automation and Scripting: -Designs and builds moderately complex modules within moderately complex automation frameworks for testing and operations to enhance efficiency. -Automates critical network tasks, including production and lab environments and optimizes repetitive support functions to improve processes. -Builds and customizes moderately complex dashboards, telemetry systems, and alerting mechanisms to proactively monitor network health. -Writes and enhances advanced scripts to automate routine tasks across teams and business units. -Uses and adjusts infrastructure pipelines, configuration items, using established playbooks and resources. -Independently configures tools to meet requirements of new products or services. Testing and Quality Assurance: -Develops standalone, moderately complex test cases and test strategies to ensure and enhance network integrity. -Serves as technical lead for test practices and strategies, providing guidance to the team and collaborating with other internal stakeholders in the development of robust testing protocols. -Implements new approaches to improve break-fix validation and post-event root cause analysis (RCA), ensuring issues are resolved and lessons are integrated within the team. -Conducts L1 network change reviews and creates and presents network changes to change management review boards. -Collaborates with stakeholders to validate systems and environments through pre-production testing, ensuring compliance with internal standards prior to deployment. -Provides audit documentation and evidence as part of Governance, Risk, and Compliance (GRC) to ensure alignment with governance and security requirements. Monitoring and Reliability: -Works with others (e.g. monitoring teams) to maintain advanced dashboards, telemetry systems, and alerting mechanisms to monitor network health, including defining metrics, trends, and thresholds to ensure service level objectives (SLOs). -Uses tools from the monitoring team to monitor alerting systems and provides feedback to enhance the detection and diagnosis of network anomalies. -Participates in operational support rotations, providing guidance in incident response and root cause investigations, and collaborating with stakeholders across team to resolve escalated issues. -Develops and enhances tools and solutions for frontline support teams to drive efficiencies in responding to network failure conditions. Cross-Team Collaboration and Leadership: -Works alongside project program managers and uses templated project plan to ensure achievement of critical test and deployment milestones and project alignment. -Mentors junior engineers and provides subject matter expert (SME) guidance on technical issues. -Engages with customers to clarify technical issues, and contributes to the delivery of root cause analysis (RCA) documentation. -Contributes to roadmap and software architecture discussions, ensuring ideas are shared within team and implemented where necessary. -Collaborates with vendors and internal teams to ensure adherence to networking standards, identifying areas of misalignment and identifying resolutions. Performance and Capacity Management: -Analyzes network performance and service metrics (e.g., latency, throughput, packet loss) to identify network efficiency issues and takes next steps to scale network. -Uses capacity information through security and performance metrics to ensure the infrastructure can support anticipated growth. Core Responsibilities Planning & Execution: -Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements. Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency. Collaboration & Partnership: -Collaborates across teams to align on expectations and achieve shared objectives. Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships. Actively listens to diverse perspectives and asks questions to ensure understanding of others. Problem Solving: -Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate. Analyzes data and/or information from multiple sources to troubleshoot standard and non-standard errors. Contributes to knowledge sharing and best practices. Continuous Learning: -Embraces continuous learning by actively seeking to build knowledge and new skills and/or tools, and staying current with industry trends and best practices. Seeks out and leverages feedback and training to improve skills. Contributes to a culture of continuous learning and knowledge sharing with team members. Continuous Improvement: -Develops ideas and recommends updates to increase the efficiency and effectiveness of processes, protocols, and workflows within a team. Seeks input from team members on alternative approaches and methods for improving work. Qualifications Disclaimer: Certain U.S. based or U.S . click apply for full job details
Energy is the binding constraint on human progress. Solar and storage are the lowest cost sources of new generation, but the conventional project delivery model has not changed in 30 years and deployment cannot keep pace with demand. Planted is turning power plants from projects into products. Our software turns raw land into a build-ready power plant in minutes instead of months. Our hardware delivers twice the energy on every acre. Our robots put steel in the ground so output scales with production lines instead of headcount. We're looking for a technical leader to build and scale the software organization at the center of that transition - from the autonomy stack running on our robots to the AI systems that will make deployment even faster. You will own the architecture, roadmap, and team driving Planted's next phase of growth. We don't wait for abundance. We build it. About The Role Software is both the brains of our machines and the connective tissue of Planted operations. You will lead and grow a software organization spanning three domains: autonomous robotic vehicle software, our suite of web-based power plant design, build, and operate tools, and an emerging portfolio of AI agents that automate engineering, estimation, and operations workflows. We are looking for a pragmatic technical leader with a track record of building high-performing, multi-disciplinary software teams. You must be deep enough technically to drive key architectural decisions across the vertically integrated platform, and strategic enough to drive and execute on the product roadmap. You have systems literacy (e.g., how data moves from a robot's camera into an ML pipeline) and prioritize delivery mechanics over heavy-handed project management. Our robots are building projects in the field today and our design software is in front of customers. Your mandate is to scale the product and the team to support our current 10x year over year growth in megawatts deployed. The Team: You will join a group at the intersection of deep tech and massive physical infrastructure. Our engineering core brings robotics and automation DNA from SpaceX and Tesla, working directly alongside veteran energy developers. We are led by repeat founders with a successful prior exit (Cogenra to SunPower). Planted is backed by leading investors in energy and Physical AI, including Breakthrough Energy Ventures, Khosla Ventures, and Piva Capital. The annual salary range for this full-time position is $275,000-$325,000 plus a meaningful equity stake and benefits. Pay within the range is based on candidate experience, job-specific skills, and education. The target experience for the position is 10-15+ years. We work together in person 5 days/week at our HQ in Oakland, CA. KEY RESPONSIBILITIES Organizational Leadership & Talent Development: Build, scale, and mentor a high-performing, multi-level software organization, including direct management of engineering managers, principal engineers, and system architects. Foster a culture of technical excellence, accountability, and continuous growth. Recruit and retain top-tier software talent across cloud, spatial/CAD, embedded, and robotics domains while allowing technical experts to own the architecture. Strategic Execution & Stakeholder Management : Own the software roadmap and drive the predictable, on-time delivery of complex, multi-system software projects across multiple products. Set clear expectations, communicate progress, and align software deliverables. Collaborate seamlessly with the Commercial team, Hardware Engineering, and Project Operations. Make the build-vs-buy, stack, and platform decisions that will hold up at 100x scale. Software Product Suite Ownership: Lead development across our core platforms: Power Planter (automated layout, engineering, and costing), Build View (autonomous fleet management, field deployment, and QA/QC), and Operate View (inspection, operations, and maintenance tools for large-scale solar plants). Autonomous Robotic Vehicle Platforms: Lead the engineering teams deploying the full software stack across our autonomous field machine fleet (fleet logic, behavior trees, and path planning, modern and classical controls, ROS2, etc.). Data Flywheel: We operate our field machines like modern manufacturing lines. You will own the telemetry and data infrastructure that monitors production with statistical process control and turns every installation into training data for better models and improved machine productivity. AI Systems: Build the team and roadmap for AI agents that automate design, estimation, project delivery, and operations workflows, grounded in the data our robots and projects generate. QUALIFICATIONS 10 to 15+ years of software engineering experience, including 5+ years leading engineering teams (senior ICs and managers) shipping production systems. Deep expertise in full stack software development involving hardware and software integration like robotics, IoT, or industrial automation. Track record shipping robotics, autonomous vehicles, or hardtech software into the field at scale-with a strong focus on fleet reliability, continuous testing, and real-time observability. Broad leadership capability across platform/full-stack teams, cloud infrastructure, data systems, or applied AI/ML groups outside your core specialty. Systems architecture judgment with strong understanding of how technologies work together (e.g., middleware, pub/sub architectures, web services, and ML pipelines). You do not need to write the C++ on the robot, but you must understand edge compute, latency, and hardware-in-the-loop testing. PREFERRED QUALIFICATIONS Field robotics : Experience in construction, agriculture, mining, defense, logistics, or autonomous vehicles operating off-pavement (e.g., Waymo, Cruise, Bedrock Automation). DevOps & Delivery: Strong understanding of modern software deployment and containerization (Docker). Experience with CI/CD, release pipelines, and edge deployment strategies, focusing on how code reliably gets to the machine. Agentic and AI-Augmented Software Engineering: Experience building, rebuilding, and managing AI-integrated software development platforms and teams. Robotics & Controls: Familiarity with the complexities of deploying field-robotics software (e.g., ROS2, vehicle navigation, and autonomy stacks). You understand the unique delivery challenges of robotics compared to traditional software. Perception & Sensing: Experience with LiDAR, stereoscopic/IR cameras, object detection, spatial mapping, and SLAM in dynamic outdoor environments. Strong understanding of middleware, pub/sub architectures alongside web services, backend technologies, and ML pipelines. Spatial / CAD Expertise: Deep understanding of software platforms working with geospatial data (GIS, CAD engines, 3D modeling, or automated parametric design). Industrial Operations: Exposure to automated manufacturing execution systems (MES) managing statistical process control, telemetry monitoring, or fleet analytics in hardtech, renewable energy environments, or advanced manufacturing. What We Offer 11 paid company holidays and flexible Paid Time Off (PTO) Company-paid in-office lunches Stock options Medical, vision, dental, and other benefits Pre-tax commuter benefits 401(k) A chance to have an empowered, meaningful, and early role in climate How This Is A Fit You want to solve challenging problems You are biased towards action and focus on the vital work that drives the most impact You prioritize the physical and psychological safety of yourself and those around you You are humble, embrace change, and deliver and receive candid feedback You are optimistic about the future and can make tough decisions to help get there You have high expectations and coach, develop, and make time to help others Planted is an equal opportunity employer committed to growing inclusively, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, medical condition, age, or veteran status. However you identify, or whatever background you bring with you, please apply. We look forward to hearing from you.
09/22/2026
Full time
Energy is the binding constraint on human progress. Solar and storage are the lowest cost sources of new generation, but the conventional project delivery model has not changed in 30 years and deployment cannot keep pace with demand. Planted is turning power plants from projects into products. Our software turns raw land into a build-ready power plant in minutes instead of months. Our hardware delivers twice the energy on every acre. Our robots put steel in the ground so output scales with production lines instead of headcount. We're looking for a technical leader to build and scale the software organization at the center of that transition - from the autonomy stack running on our robots to the AI systems that will make deployment even faster. You will own the architecture, roadmap, and team driving Planted's next phase of growth. We don't wait for abundance. We build it. About The Role Software is both the brains of our machines and the connective tissue of Planted operations. You will lead and grow a software organization spanning three domains: autonomous robotic vehicle software, our suite of web-based power plant design, build, and operate tools, and an emerging portfolio of AI agents that automate engineering, estimation, and operations workflows. We are looking for a pragmatic technical leader with a track record of building high-performing, multi-disciplinary software teams. You must be deep enough technically to drive key architectural decisions across the vertically integrated platform, and strategic enough to drive and execute on the product roadmap. You have systems literacy (e.g., how data moves from a robot's camera into an ML pipeline) and prioritize delivery mechanics over heavy-handed project management. Our robots are building projects in the field today and our design software is in front of customers. Your mandate is to scale the product and the team to support our current 10x year over year growth in megawatts deployed. The Team: You will join a group at the intersection of deep tech and massive physical infrastructure. Our engineering core brings robotics and automation DNA from SpaceX and Tesla, working directly alongside veteran energy developers. We are led by repeat founders with a successful prior exit (Cogenra to SunPower). Planted is backed by leading investors in energy and Physical AI, including Breakthrough Energy Ventures, Khosla Ventures, and Piva Capital. The annual salary range for this full-time position is $275,000-$325,000 plus a meaningful equity stake and benefits. Pay within the range is based on candidate experience, job-specific skills, and education. The target experience for the position is 10-15+ years. We work together in person 5 days/week at our HQ in Oakland, CA. KEY RESPONSIBILITIES Organizational Leadership & Talent Development: Build, scale, and mentor a high-performing, multi-level software organization, including direct management of engineering managers, principal engineers, and system architects. Foster a culture of technical excellence, accountability, and continuous growth. Recruit and retain top-tier software talent across cloud, spatial/CAD, embedded, and robotics domains while allowing technical experts to own the architecture. Strategic Execution & Stakeholder Management : Own the software roadmap and drive the predictable, on-time delivery of complex, multi-system software projects across multiple products. Set clear expectations, communicate progress, and align software deliverables. Collaborate seamlessly with the Commercial team, Hardware Engineering, and Project Operations. Make the build-vs-buy, stack, and platform decisions that will hold up at 100x scale. Software Product Suite Ownership: Lead development across our core platforms: Power Planter (automated layout, engineering, and costing), Build View (autonomous fleet management, field deployment, and QA/QC), and Operate View (inspection, operations, and maintenance tools for large-scale solar plants). Autonomous Robotic Vehicle Platforms: Lead the engineering teams deploying the full software stack across our autonomous field machine fleet (fleet logic, behavior trees, and path planning, modern and classical controls, ROS2, etc.). Data Flywheel: We operate our field machines like modern manufacturing lines. You will own the telemetry and data infrastructure that monitors production with statistical process control and turns every installation into training data for better models and improved machine productivity. AI Systems: Build the team and roadmap for AI agents that automate design, estimation, project delivery, and operations workflows, grounded in the data our robots and projects generate. QUALIFICATIONS 10 to 15+ years of software engineering experience, including 5+ years leading engineering teams (senior ICs and managers) shipping production systems. Deep expertise in full stack software development involving hardware and software integration like robotics, IoT, or industrial automation. Track record shipping robotics, autonomous vehicles, or hardtech software into the field at scale-with a strong focus on fleet reliability, continuous testing, and real-time observability. Broad leadership capability across platform/full-stack teams, cloud infrastructure, data systems, or applied AI/ML groups outside your core specialty. Systems architecture judgment with strong understanding of how technologies work together (e.g., middleware, pub/sub architectures, web services, and ML pipelines). You do not need to write the C++ on the robot, but you must understand edge compute, latency, and hardware-in-the-loop testing. PREFERRED QUALIFICATIONS Field robotics : Experience in construction, agriculture, mining, defense, logistics, or autonomous vehicles operating off-pavement (e.g., Waymo, Cruise, Bedrock Automation). DevOps & Delivery: Strong understanding of modern software deployment and containerization (Docker). Experience with CI/CD, release pipelines, and edge deployment strategies, focusing on how code reliably gets to the machine. Agentic and AI-Augmented Software Engineering: Experience building, rebuilding, and managing AI-integrated software development platforms and teams. Robotics & Controls: Familiarity with the complexities of deploying field-robotics software (e.g., ROS2, vehicle navigation, and autonomy stacks). You understand the unique delivery challenges of robotics compared to traditional software. Perception & Sensing: Experience with LiDAR, stereoscopic/IR cameras, object detection, spatial mapping, and SLAM in dynamic outdoor environments. Strong understanding of middleware, pub/sub architectures alongside web services, backend technologies, and ML pipelines. Spatial / CAD Expertise: Deep understanding of software platforms working with geospatial data (GIS, CAD engines, 3D modeling, or automated parametric design). Industrial Operations: Exposure to automated manufacturing execution systems (MES) managing statistical process control, telemetry monitoring, or fleet analytics in hardtech, renewable energy environments, or advanced manufacturing. What We Offer 11 paid company holidays and flexible Paid Time Off (PTO) Company-paid in-office lunches Stock options Medical, vision, dental, and other benefits Pre-tax commuter benefits 401(k) A chance to have an empowered, meaningful, and early role in climate How This Is A Fit You want to solve challenging problems You are biased towards action and focus on the vital work that drives the most impact You prioritize the physical and psychological safety of yourself and those around you You are humble, embrace change, and deliver and receive candid feedback You are optimistic about the future and can make tough decisions to help get there You have high expectations and coach, develop, and make time to help others Planted is an equal opportunity employer committed to growing inclusively, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, medical condition, age, or veteran status. However you identify, or whatever background you bring with you, please apply. We look forward to hearing from you.
Rechat is the operating system for real estate. Marketing, CRM, transactions, listings and AI in a single product, replacing the disconnected stack of tools most agents are forced to stitch together. Some of the largest brokerages and networks in North America run their business on us, and tens of thousands of agents use Rechat every week. We have spent the last two years rebuilding the product to be AI-native, and we are growing quickly. REMOTE (Work may be performed anywhere) Every brokerage leader we talk to knows AI should change how their business runs. Almost none of them know where to start, and the generic tools they have tried don't fit how a brokerage actually works. You are here to close that gap, fast and over and over again. You will get on calls with brokerage executives and managers, figure out what they actually need (which is often not what they first ask for), and turn it into working software on Rechat's platform. Manager dashboards, business trackers, listing tools, workflows, and AI agents that do real work in the background: watching deals, summarizing activity, flagging risk, taking action. Speed is the job. With AI, a good idea can go from a client call to a working prototype in a morning and to production in days. We have already done it. We need someone who can do that every week, across many clients, and keep the quality high while they do it. You will write most of your code with AI, and you will ship a lot of it. You own what you build, end to end: the call, the spec, the prototype, the launch, and the fix when something breaks. Some of what you build will be for one brokerage. The best of it will become part of Rechat for everyone. This is a new function for us and you will help define how it works. What You'll Own: Discovery. Running calls with brokerage leaders, asking the questions that get past the first request to the real problem, and writing it down as a clear spec. Rapid prototyping. Turning a spec into something a client can react to in days, not weeks, using AI to do most of the building. Shipping. Taking prototypes to production on Rechat's APIs, many of them, at a fast pace. AI agents. Building features where AI acts on its own: what triggers it, what data and tools it uses, what it does, and what happens when it gets something wrong. Everything after launch. Debugging and supporting what you ship. If it breaks, you fix it. Productizing. Spotting when three brokerages are asking for the same thing, and building it once so every client can use it. Adoption. Making sure what you built actually gets used. An app nobody opens is a failed project, however clean the code is. Who You Are: You are an engineer and a builder who is good at client facing roles as well. The kind of person who has shipped side projects on a weekend, hacked together a tool their team ended up relying on, and gets restless when something takes a month that could take a day. You are not the engineer who wants to spend three weeks perfecting an architecture. You are also not someone who only prompts and hopes. You understand code well enough to read what AI writes, catch what is wrong, and stand behind it in production. Our Stack: Node.js, TypeScript, React and PostgreSQL Education/Experience: Be prepared to walk us through each of these in detail. 3 to 5 years as a full-stack software engineer , with things in production that real people used. Strong in Node.js and TypeScript. Comfortable across the stack: APIs, data, frontend, and getting something deployed. You build with AI every day and it has made you dramatically faster. You can show us something you built in days that would once have taken weeks. You have worked directly with customers or non-technical people to turn a vague need into something shipped. You have debugged and supported something after launch , not just handed it off Strongly Preffered: You have built an AI agent. By that we mean something where an LLM calls tools or APIs and takes action on its own, and you had to deal with it being wrong. Not a chatbot wrapper. Tell us what it did, how you knew whether it was working, and what you changed when it wasn't. Real estate or proptech experience. You know the difference between a listing and an off-market, an offer and a contract, and how a brokerage actually makes money. You won't need this explained on a client call. How You Work: Strong product sense. You care whether people actually use what you built. You put love into what you build and pay attention to all the details. You ask 'what decision does this help someone make?' before you ask 'what should it look like? You would rather ship ten useful things than perfect oneYou can say no to a client, explain why, and offer something better You use AI tools daily and know when not to trust them Excellent spoken and written English. You are comfortable leading a call with a CEO You are hands-on and resourceful. When you are stuck, you find a way Probably not the right fit: You prefer to perfect one thing over shipping many You have never talked directly to a customer and prefer to receive finished specs You don't use AI heavily in how you build today You need detailed requirements and clean processes to be effective. You will create them here You want to manage a team soon. This is an individual contributor role Why You'll Love Working Here: Competitive compensation and benefits Fully remote with flexible work/life balance A diverse, inclusive, and highly collaborative culture Meaningful work with a product used by real professionals every day Flexible Paid Time Off We are an equal opportunity employer committed to building a diverse and inclusive team. All employment decisions are made without regard to legally protected characteristics. Background and reference checks required.
09/22/2026
Full time
Rechat is the operating system for real estate. Marketing, CRM, transactions, listings and AI in a single product, replacing the disconnected stack of tools most agents are forced to stitch together. Some of the largest brokerages and networks in North America run their business on us, and tens of thousands of agents use Rechat every week. We have spent the last two years rebuilding the product to be AI-native, and we are growing quickly. REMOTE (Work may be performed anywhere) Every brokerage leader we talk to knows AI should change how their business runs. Almost none of them know where to start, and the generic tools they have tried don't fit how a brokerage actually works. You are here to close that gap, fast and over and over again. You will get on calls with brokerage executives and managers, figure out what they actually need (which is often not what they first ask for), and turn it into working software on Rechat's platform. Manager dashboards, business trackers, listing tools, workflows, and AI agents that do real work in the background: watching deals, summarizing activity, flagging risk, taking action. Speed is the job. With AI, a good idea can go from a client call to a working prototype in a morning and to production in days. We have already done it. We need someone who can do that every week, across many clients, and keep the quality high while they do it. You will write most of your code with AI, and you will ship a lot of it. You own what you build, end to end: the call, the spec, the prototype, the launch, and the fix when something breaks. Some of what you build will be for one brokerage. The best of it will become part of Rechat for everyone. This is a new function for us and you will help define how it works. What You'll Own: Discovery. Running calls with brokerage leaders, asking the questions that get past the first request to the real problem, and writing it down as a clear spec. Rapid prototyping. Turning a spec into something a client can react to in days, not weeks, using AI to do most of the building. Shipping. Taking prototypes to production on Rechat's APIs, many of them, at a fast pace. AI agents. Building features where AI acts on its own: what triggers it, what data and tools it uses, what it does, and what happens when it gets something wrong. Everything after launch. Debugging and supporting what you ship. If it breaks, you fix it. Productizing. Spotting when three brokerages are asking for the same thing, and building it once so every client can use it. Adoption. Making sure what you built actually gets used. An app nobody opens is a failed project, however clean the code is. Who You Are: You are an engineer and a builder who is good at client facing roles as well. The kind of person who has shipped side projects on a weekend, hacked together a tool their team ended up relying on, and gets restless when something takes a month that could take a day. You are not the engineer who wants to spend three weeks perfecting an architecture. You are also not someone who only prompts and hopes. You understand code well enough to read what AI writes, catch what is wrong, and stand behind it in production. Our Stack: Node.js, TypeScript, React and PostgreSQL Education/Experience: Be prepared to walk us through each of these in detail. 3 to 5 years as a full-stack software engineer , with things in production that real people used. Strong in Node.js and TypeScript. Comfortable across the stack: APIs, data, frontend, and getting something deployed. You build with AI every day and it has made you dramatically faster. You can show us something you built in days that would once have taken weeks. You have worked directly with customers or non-technical people to turn a vague need into something shipped. You have debugged and supported something after launch , not just handed it off Strongly Preffered: You have built an AI agent. By that we mean something where an LLM calls tools or APIs and takes action on its own, and you had to deal with it being wrong. Not a chatbot wrapper. Tell us what it did, how you knew whether it was working, and what you changed when it wasn't. Real estate or proptech experience. You know the difference between a listing and an off-market, an offer and a contract, and how a brokerage actually makes money. You won't need this explained on a client call. How You Work: Strong product sense. You care whether people actually use what you built. You put love into what you build and pay attention to all the details. You ask 'what decision does this help someone make?' before you ask 'what should it look like? You would rather ship ten useful things than perfect oneYou can say no to a client, explain why, and offer something better You use AI tools daily and know when not to trust them Excellent spoken and written English. You are comfortable leading a call with a CEO You are hands-on and resourceful. When you are stuck, you find a way Probably not the right fit: You prefer to perfect one thing over shipping many You have never talked directly to a customer and prefer to receive finished specs You don't use AI heavily in how you build today You need detailed requirements and clean processes to be effective. You will create them here You want to manage a team soon. This is an individual contributor role Why You'll Love Working Here: Competitive compensation and benefits Fully remote with flexible work/life balance A diverse, inclusive, and highly collaborative culture Meaningful work with a product used by real professionals every day Flexible Paid Time Off We are an equal opportunity employer committed to building a diverse and inclusive team. All employment decisions are made without regard to legally protected characteristics. Background and reference checks required.
About the role The Chief Architect (CA) will be a technical Cisco Network Subject Matter Expert (SME). You will be a recognized technical thought leader, capable of 'big picture thinking' on a solution area/category, with substantive depth on a few core technical/solution elements. You will bring technical credibility to accounts, present solutions to customers and bring Pre-Sales and go-to-market support to strategic accounts. Annual compensation: $185K USD What you'll be doing Partners with business leaders to deliver resources and services that support company objectives and that are consistent with Winning Together values. Provide deep subject matter expertise and have the desire and ability to complete tactical work. Provide technical marketing, thought leadership and related support. Define and deliver the Go to Market (GTM) strategy by creating relevant design documentation and proposals Engage in key accounts, develop credibility and help build out technical solutions. Stay current on technical solutions in support of specific vendors Engage with assigned vendors. Coordinate with Customer Acquisition Engineer (CAE) from the various engineering practices to build out Statement of Work (SOW) around large scale/complex projects. Create in-depth technical design documentation and corresponding documents (Statement of Work (SOW), Level of Effort (LOE), and Bill of Materials (BOM). Provide training internally for new solutions advancement Engage and work closely with key vendors Embrace and support Computacenter's mission and core values What you have Bachelor's in Computer Science, Management Information Systems (MIS) or equivalent work experience. 5+ years of presales solutioning experience (prior delivery experience is a plus) Expert level certifications such as CCIE-R/S, CCIE or JNCIE and professional level security certifications a plus. Experience designing & deploying complex architectures. Experience interacting with highly technical customer/vendor/peer engineers, engineering managers and C-Level staff. Experience leading whiteboarding & design sessions. Technical presales experience. Legally eligible to work in the United States. SME around discrete technologies (e.g. networks, systems, cloud, etc.). Passionate about Technology. Proficient presentation and Pre-Sales skills. Comfortable with public speaking (e.g. conferences, etc.). Comfortable leading design discussions Deep expertise in vendors technologies. In-depth understanding of service lifecycle. Thought Leader. Knowledge of Computacenter US Services Offering. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
09/22/2026
Full time
About the role The Chief Architect (CA) will be a technical Cisco Network Subject Matter Expert (SME). You will be a recognized technical thought leader, capable of 'big picture thinking' on a solution area/category, with substantive depth on a few core technical/solution elements. You will bring technical credibility to accounts, present solutions to customers and bring Pre-Sales and go-to-market support to strategic accounts. Annual compensation: $185K USD What you'll be doing Partners with business leaders to deliver resources and services that support company objectives and that are consistent with Winning Together values. Provide deep subject matter expertise and have the desire and ability to complete tactical work. Provide technical marketing, thought leadership and related support. Define and deliver the Go to Market (GTM) strategy by creating relevant design documentation and proposals Engage in key accounts, develop credibility and help build out technical solutions. Stay current on technical solutions in support of specific vendors Engage with assigned vendors. Coordinate with Customer Acquisition Engineer (CAE) from the various engineering practices to build out Statement of Work (SOW) around large scale/complex projects. Create in-depth technical design documentation and corresponding documents (Statement of Work (SOW), Level of Effort (LOE), and Bill of Materials (BOM). Provide training internally for new solutions advancement Engage and work closely with key vendors Embrace and support Computacenter's mission and core values What you have Bachelor's in Computer Science, Management Information Systems (MIS) or equivalent work experience. 5+ years of presales solutioning experience (prior delivery experience is a plus) Expert level certifications such as CCIE-R/S, CCIE or JNCIE and professional level security certifications a plus. Experience designing & deploying complex architectures. Experience interacting with highly technical customer/vendor/peer engineers, engineering managers and C-Level staff. Experience leading whiteboarding & design sessions. Technical presales experience. Legally eligible to work in the United States. SME around discrete technologies (e.g. networks, systems, cloud, etc.). Passionate about Technology. Proficient presentation and Pre-Sales skills. Comfortable with public speaking (e.g. conferences, etc.). Comfortable leading design discussions Deep expertise in vendors technologies. In-depth understanding of service lifecycle. Thought Leader. Knowledge of Computacenter US Services Offering. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
Headquartered in San Diego, Mulligan Funding serves as a leading provider of working capital (Up to $5M) to the small and medium-sized businesses that fuel our country. Since 2008, we have prided ourselves on our collaborative, innovative, and customer-focused approach. Enjoying a period of unprecedented growth, driven by the combination of cutting-edge technology, human touch, and unwavering integrity, we are looking to add to our people first culture, with highly motivated and results-oriented professionals, to push the limits of what's possible while creating value for all of our partners. At Mulligan, we are replacing legacy small business lending with fast, intelligent, AI-driven decisioning. Backed by 18 years of proprietary credit data and deep risk expertise, we have the institutional knowledge and technical foundation that competitors simply can't match. We are looking for builders who want to be right at the center of this work. We've already moved past the experimental phase. Production-grade AI agents are actively running in our credit and underwriting workflows today, driving clear results in speed, consistency, and decision quality. Now, we are expanding that AI-first approach across Sales, Customer Lifecycle, Finance, and Capital Markets. We are hiring an AI Product Manager to embed directly inside one of our core AI initiatives. In this hands-on role, you will lead discovery and design for active AI projects, work shoulder-to-shoulder with business teams, and manage execution alongside specialist engineering partners. We need someone who thrives in ambiguous environments and can take a messy problem and turn it into a clear design. Your main focus on day one will be sitting with functional experts, mapping out how their daily workflows operate, and redesigning them from scratch using modern AI tools. Reporting to the AI Product Director, you will operate with high day-to-day autonomy inside your pod. This position is ideal for an early-career product manager looking to build deep AI expertise fast and grow alongside our expanding team. Current State Discovery & Process Intelligence Deep-Dive SME Discovery: Lead structured discovery sessions with functional Subject Matter Experts (SMEs) to map the current process in full - every step, decision point, pain point, exception case, volume estimate, and cycle time. The goal is to understand how the process actually works, not how it is documented. Metric Baselining: Quantify the current state - cycle times, error rates, manual touchpoints, cost of failure - to create the measurement foundation against which post-deployment impact will be assessed. Edge Case Extraction: Surface the process edge cases, informal workarounds, and undocumented exceptions that SMEs carry in their heads but rarely write down. These are often where AI creates the most value - and where designs fail if not addressed. Hypothesis Testing: Work with the AI Product Director to test design hypotheses during discovery - some will be confirmed by the process reality, some will need to be revised. Discovery should challenge assumptions, not confirm them. AI Solution Design & Brief Authorship 0-to-1 Reimagining: Translate current state intelligence into an AI transformation design brief that reimagines the process from scratch - not an AI-assisted version of the status quo. The question to answer is: if we were designing this process from scratch with AI available, what would it look like? Vision and ability to think outside of the box is mandatory Design Brief Production: In close collaboration with the AI Product Director, author a detailed solution design brief that defines the AI capability, its inputs and outputs, the logic it applies, the QC framework it requires, and the acceptance criteria the engineering partner must meet. This brief is the specification the partner builds to - precision matters. Partner Identification: Conduct research to identify specialist engineering partners with a demonstrated track record in the specific use case domain. Apply Mulligan's IP sensitivity framework to determine the appropriate engagement model. Go/No-Go Recommendation: Produce a clear go/no-go recommendation to the AI Product Director with supporting rationale - including current state baseline, proposed AI solution design, recommended partner, and initial cost-benefit framing. Engineering Partner Management Day-to-Day Partner Interface: Manage the working relationship with the specialist engineering partner through the build cycle - coordinating build reviews, tracking progress against the design brief, and keeping delivery on schedule. Deliverable Review: Review partner outputs against the design brief and Mulligan's acceptance criteria - identifying divergences early and escalating material gaps to the AI Product Director before they become rework cycles. Iterative Build Cycle: Facilitate the review-feedback-refine loop between the engineering partner and Mulligan's internal QC and functional stakeholders - ensuring the build converges on a production-grade output, not a minimum viable approximation. Vendor Discipline: Enforce Mulligan's core partnership principle: Mulligan authors the specification; the partner builds to it. Never allow the partner to define the scope or shape the design. QC Framework & Evaluation Support Pre-Build QC Design: Design the QC framework for the pod's use case during Phase 1 - before the engineering build begins. Define the human review process, the deterministic checks the DS person will build, and the LLM-as-judge rubric that will evaluate output quality. Baseline Evaluation: Collaborate with the pod's DS person to establish evaluation rubrics, golden datasets, and accuracy thresholds that define what 'production ready' means for this specific use case. First Impression Discipline: Ensure the first outputs from any AI agent are seen only by the QC function before being shown to end users. The first impression determines the adoption trajectory - a rough tool shown prematurely is very hard to recover from. Go-Live & End-User Adoption Shadow Run Coordination: Coordinate the shadow run period - the side-by-side comparison between AI output and the current process that converts end-user sceptics into advocates. This is non-negotiable and must be time-bounded. Adoption Planning: Work with the functional head to build the end-user adoption plan - ensuring the user community feels they helped shape the tool, not that it was imposed on them. Post-Launch Tracking: Track post-deployment metrics against the pre-implementation baseline to document the value created and surface the feedback the DS person needs to refine the model. Required Experience & Education 3-5 years of experience in product management, product analysis, or a closely related role - with direct exposure to AI-enabled products, not just software delivery. Demonstrated ability to lead structured discovery with domain experts - extracting precise process intelligence, surfacing undocumented edge cases, and translating those findings into a clear design brief without being given the answer. Prior experience at an AI-native fintech, lending company, or high-velocity product environment is strongly preferred. This role requires the instinct to reimagine a process with AI rather than automate it. Candidates who have only worked in waterfall delivery environments or large enterprise software teams are unlikely to have the transformation energy this role demands. Experience authoring clear written product artefacts - process maps, design briefs, requirements documents, or specifications - that others have built to. Comfortable managing ambiguity and structuring undefined problems without waiting for direction. The ability to own a phase of work end-to-end and produce a clean output at the end of it. Experience coordinating with external engineering vendors or technology partners is a plus but not required. A willingness to learn partner management and hold partners to a specification is essential. Bachelor's Degree in Business, Computer Science, Engineering, Economics, or a related field is required. Master's degree is a plus but evaluated secondary to demonstrated product delivery experience and a track record of working on AI-enabled products. Functional & Technical Skills AI Product Fluency: Working familiarity with how LLM-enabled products and AI agents are designed and deployed - sufficient to have a substantive conversation with an engineering partner about what is being built and why, and to identify when a proposed solution does not match the design intent. Credit or lending domain expertise is not required. Process Discovery & Intelligence Extraction: The ability to draw out precise process knowledge from functional SMEs who have never mapped their workflow before - asking the right questions, surfacing the exceptions, and documenting what you hear with enough precision that it can be turned into a design brief. Design Brief Authorship: The ability to translate discovery findings into a clear, buildable specification - defining what the AI should do, what data it receives, what output it must produce, and what 'done' means. A document someone else can build to without coming back for clarification. Structured Problem Solving: . click apply for full job details
09/22/2026
Full time
Headquartered in San Diego, Mulligan Funding serves as a leading provider of working capital (Up to $5M) to the small and medium-sized businesses that fuel our country. Since 2008, we have prided ourselves on our collaborative, innovative, and customer-focused approach. Enjoying a period of unprecedented growth, driven by the combination of cutting-edge technology, human touch, and unwavering integrity, we are looking to add to our people first culture, with highly motivated and results-oriented professionals, to push the limits of what's possible while creating value for all of our partners. At Mulligan, we are replacing legacy small business lending with fast, intelligent, AI-driven decisioning. Backed by 18 years of proprietary credit data and deep risk expertise, we have the institutional knowledge and technical foundation that competitors simply can't match. We are looking for builders who want to be right at the center of this work. We've already moved past the experimental phase. Production-grade AI agents are actively running in our credit and underwriting workflows today, driving clear results in speed, consistency, and decision quality. Now, we are expanding that AI-first approach across Sales, Customer Lifecycle, Finance, and Capital Markets. We are hiring an AI Product Manager to embed directly inside one of our core AI initiatives. In this hands-on role, you will lead discovery and design for active AI projects, work shoulder-to-shoulder with business teams, and manage execution alongside specialist engineering partners. We need someone who thrives in ambiguous environments and can take a messy problem and turn it into a clear design. Your main focus on day one will be sitting with functional experts, mapping out how their daily workflows operate, and redesigning them from scratch using modern AI tools. Reporting to the AI Product Director, you will operate with high day-to-day autonomy inside your pod. This position is ideal for an early-career product manager looking to build deep AI expertise fast and grow alongside our expanding team. Current State Discovery & Process Intelligence Deep-Dive SME Discovery: Lead structured discovery sessions with functional Subject Matter Experts (SMEs) to map the current process in full - every step, decision point, pain point, exception case, volume estimate, and cycle time. The goal is to understand how the process actually works, not how it is documented. Metric Baselining: Quantify the current state - cycle times, error rates, manual touchpoints, cost of failure - to create the measurement foundation against which post-deployment impact will be assessed. Edge Case Extraction: Surface the process edge cases, informal workarounds, and undocumented exceptions that SMEs carry in their heads but rarely write down. These are often where AI creates the most value - and where designs fail if not addressed. Hypothesis Testing: Work with the AI Product Director to test design hypotheses during discovery - some will be confirmed by the process reality, some will need to be revised. Discovery should challenge assumptions, not confirm them. AI Solution Design & Brief Authorship 0-to-1 Reimagining: Translate current state intelligence into an AI transformation design brief that reimagines the process from scratch - not an AI-assisted version of the status quo. The question to answer is: if we were designing this process from scratch with AI available, what would it look like? Vision and ability to think outside of the box is mandatory Design Brief Production: In close collaboration with the AI Product Director, author a detailed solution design brief that defines the AI capability, its inputs and outputs, the logic it applies, the QC framework it requires, and the acceptance criteria the engineering partner must meet. This brief is the specification the partner builds to - precision matters. Partner Identification: Conduct research to identify specialist engineering partners with a demonstrated track record in the specific use case domain. Apply Mulligan's IP sensitivity framework to determine the appropriate engagement model. Go/No-Go Recommendation: Produce a clear go/no-go recommendation to the AI Product Director with supporting rationale - including current state baseline, proposed AI solution design, recommended partner, and initial cost-benefit framing. Engineering Partner Management Day-to-Day Partner Interface: Manage the working relationship with the specialist engineering partner through the build cycle - coordinating build reviews, tracking progress against the design brief, and keeping delivery on schedule. Deliverable Review: Review partner outputs against the design brief and Mulligan's acceptance criteria - identifying divergences early and escalating material gaps to the AI Product Director before they become rework cycles. Iterative Build Cycle: Facilitate the review-feedback-refine loop between the engineering partner and Mulligan's internal QC and functional stakeholders - ensuring the build converges on a production-grade output, not a minimum viable approximation. Vendor Discipline: Enforce Mulligan's core partnership principle: Mulligan authors the specification; the partner builds to it. Never allow the partner to define the scope or shape the design. QC Framework & Evaluation Support Pre-Build QC Design: Design the QC framework for the pod's use case during Phase 1 - before the engineering build begins. Define the human review process, the deterministic checks the DS person will build, and the LLM-as-judge rubric that will evaluate output quality. Baseline Evaluation: Collaborate with the pod's DS person to establish evaluation rubrics, golden datasets, and accuracy thresholds that define what 'production ready' means for this specific use case. First Impression Discipline: Ensure the first outputs from any AI agent are seen only by the QC function before being shown to end users. The first impression determines the adoption trajectory - a rough tool shown prematurely is very hard to recover from. Go-Live & End-User Adoption Shadow Run Coordination: Coordinate the shadow run period - the side-by-side comparison between AI output and the current process that converts end-user sceptics into advocates. This is non-negotiable and must be time-bounded. Adoption Planning: Work with the functional head to build the end-user adoption plan - ensuring the user community feels they helped shape the tool, not that it was imposed on them. Post-Launch Tracking: Track post-deployment metrics against the pre-implementation baseline to document the value created and surface the feedback the DS person needs to refine the model. Required Experience & Education 3-5 years of experience in product management, product analysis, or a closely related role - with direct exposure to AI-enabled products, not just software delivery. Demonstrated ability to lead structured discovery with domain experts - extracting precise process intelligence, surfacing undocumented edge cases, and translating those findings into a clear design brief without being given the answer. Prior experience at an AI-native fintech, lending company, or high-velocity product environment is strongly preferred. This role requires the instinct to reimagine a process with AI rather than automate it. Candidates who have only worked in waterfall delivery environments or large enterprise software teams are unlikely to have the transformation energy this role demands. Experience authoring clear written product artefacts - process maps, design briefs, requirements documents, or specifications - that others have built to. Comfortable managing ambiguity and structuring undefined problems without waiting for direction. The ability to own a phase of work end-to-end and produce a clean output at the end of it. Experience coordinating with external engineering vendors or technology partners is a plus but not required. A willingness to learn partner management and hold partners to a specification is essential. Bachelor's Degree in Business, Computer Science, Engineering, Economics, or a related field is required. Master's degree is a plus but evaluated secondary to demonstrated product delivery experience and a track record of working on AI-enabled products. Functional & Technical Skills AI Product Fluency: Working familiarity with how LLM-enabled products and AI agents are designed and deployed - sufficient to have a substantive conversation with an engineering partner about what is being built and why, and to identify when a proposed solution does not match the design intent. Credit or lending domain expertise is not required. Process Discovery & Intelligence Extraction: The ability to draw out precise process knowledge from functional SMEs who have never mapped their workflow before - asking the right questions, surfacing the exceptions, and documenting what you hear with enough precision that it can be turned into a design brief. Design Brief Authorship: The ability to translate discovery findings into a clear, buildable specification - defining what the AI should do, what data it receives, what output it must produce, and what 'done' means. A document someone else can build to without coming back for clarification. Structured Problem Solving: . click apply for full job details
Job DescriptionJob Description Project Manager At Voyage Advisory, Project Managers are the driving force behind successful client engagements. You'll be at the heart of defining, planning, and executing complex initiatives, ensuring that our clients achieve their strategic objectives. This role is about more than just tracking tasks; it's about leading, problem-solving, and making a tangible impact on critical business transformations. If you thrive on the daily challenge of guiding projects from concept to completion, fostering collaboration, and delivering measurable results, this is the place for you. THE ROLE As a Project Manager at Voyage Advisory, you will take ownership of significant projects, often large in scope, with intricate dependencies, high risks, and substantial organizational impact. Your expertise will be crucial in navigating these complexities autonomously, ensuring smooth execution and successful outcomes. You'll be a central figure in our client engagements, working across our key verticals: utilities, financial services, manufacturing, government, and contact centers. RESPONSIBILITIES Your day-to-day will involve a dynamic mix of strategic oversight, hands-on management, and continuous improvement: Project Leadership & Execution: Define project scope, goals, and deliverables in close collaboration with Project Sponsors, senior management, and stakeholders, ensuring alignment with business objectives. You'll have overarching responsibility for identifying, mitigating, and communicating issues and risks to stakeholders and senior leadership. Strategic Problem Solving: Provide strategic planning, process development, and in-depth analysis and interpretation to resolve complex business problems. This includes making recommendations to enhance project management practices and implementing process improvements. Team & Stakeholder Collaboration: Work constructively with sponsors, business analysts, stakeholders, and customers to clearly define project scope and determine staffing requirements. You will promote teamwork and a collaborative work environment, effectively communicating project expectations to team members and stakeholders in a timely and clear fashion. Ensure team progress is transparent internally and clearly communicated externally. Client Communication & Expectation Management: Communicate effectively with customers, providing regular project status updates and securing valuable feedback. Manage expectations diligently, ensuring that all reports, estimates, and status updates are accurate, appropriately detailed, and that projects receive the correct level of priority. Process Improvement & Training: Implement project management process improvements and train other project managers on best practices. You will develop and establish objective measures, providing constructive input to performance metrics used within the project management lifecycle. This includes developing standards and procedures and training others to adapt to them. Monitoring & Reporting: Monitor and communicate project status, including reporting results to managers and users. You will oversee, develop, and maintain automated project plans, leveraging project management tools to monitor tasks and resource assignments. Stay abreast of current project management trends and industry improvements. Operational Excellence: Provide system functionality delivery on business capabilities, deliver compelling presentations, and offer production support when needed. You will also assist in the recruitment and selection of prospective team members, as well as their assimilation into the organization, fostering a culture of achievement within a results-oriented work environment. Manage issues and problems in a constructive and professional manner. Company Culture & Values: Follow company rules and procedures, maintaining a positive employee relations climate. Your actions will contribute to our mission to elevate service, drive performance, and power transformation for our clients. REQUIRED SKILLS & EXPERIENCE We're looking for seasoned professionals who bring a robust blend of experience and capabilities: Experience: A minimum of 5 years managing programs or projects, demonstrating advanced knowledge in Project Management/Leadership. Consulting Acumen: 3+ years at a recognized management consulting firm, or equivalent experience in a fast-paced, client-facing environment. Education: Master's Degree in Business Administration, Project Management, Information Systems, Computer Science, or a comparable field. Certifications (preferred): Project Management Certificate (PMP, PRINCE2, or similar) Agile Certification (CSM, ACP, or similar) Methodologies: Proven experience with a variety of project methodologies, including Agile and Waterfall. Strategic Capabilities: Strong background in strategy implementation, business process improvement, strategic planning, IT business strategy, and data analysis. Digital Customer Experience (DCX): A solid background in Digital Customer Experience, encompassing areas like website optimization, CRM, and Voice of the Customer initiatives. Technical Familiarity: Familiarity with Power BI for data visualization and reporting. Communication Mastery: A strong communications background, including superior oral and written communication skills, the ability to facilitate meetings, and deliver impactful presentations. Interpersonal Skills: Strong interpersonal skills, relationship-building capabilities, and a keen client service focus. Adaptability: Flexibility and the ability to act quickly and decisively as circumstances change. Change Management: Demonstrated experience in leading and managing organizational change. Problem-Solving: The ability to identify opportunities for improvement and a joy in solving complex problems. Work Ethic: The stamina to work collaboratively in a fast-paced environment, with a work ethic that doesn't rest until the job is done. LOCATION & TRAVEL This is a remote role with up to 25% travel for client engagements. Some Voyage engagements are onsite - if a specific client engagement requires onsite work, we will notify the candidate in accordance with the engagement's geographic requirements before placement. WHAT SUCCESS LOOKS LIKE In this role, success means consistently delivering projects on time, within budget, and to the highest quality standards, directly contributing to our clients' ability to elevate service, drive performance, and power transformation. It means being a trusted advisor to clients and an inspiring leader to project teams. You'll be recognized for your ability to autonomously manage complex initiatives, anticipate challenges, and proactively implement solutions. Your contributions will not only lead to successful project outcomes but also to the continuous improvement of Voyage Advisory's project management practices and the growth of our team.
09/22/2026
Full time
Job DescriptionJob Description Project Manager At Voyage Advisory, Project Managers are the driving force behind successful client engagements. You'll be at the heart of defining, planning, and executing complex initiatives, ensuring that our clients achieve their strategic objectives. This role is about more than just tracking tasks; it's about leading, problem-solving, and making a tangible impact on critical business transformations. If you thrive on the daily challenge of guiding projects from concept to completion, fostering collaboration, and delivering measurable results, this is the place for you. THE ROLE As a Project Manager at Voyage Advisory, you will take ownership of significant projects, often large in scope, with intricate dependencies, high risks, and substantial organizational impact. Your expertise will be crucial in navigating these complexities autonomously, ensuring smooth execution and successful outcomes. You'll be a central figure in our client engagements, working across our key verticals: utilities, financial services, manufacturing, government, and contact centers. RESPONSIBILITIES Your day-to-day will involve a dynamic mix of strategic oversight, hands-on management, and continuous improvement: Project Leadership & Execution: Define project scope, goals, and deliverables in close collaboration with Project Sponsors, senior management, and stakeholders, ensuring alignment with business objectives. You'll have overarching responsibility for identifying, mitigating, and communicating issues and risks to stakeholders and senior leadership. Strategic Problem Solving: Provide strategic planning, process development, and in-depth analysis and interpretation to resolve complex business problems. This includes making recommendations to enhance project management practices and implementing process improvements. Team & Stakeholder Collaboration: Work constructively with sponsors, business analysts, stakeholders, and customers to clearly define project scope and determine staffing requirements. You will promote teamwork and a collaborative work environment, effectively communicating project expectations to team members and stakeholders in a timely and clear fashion. Ensure team progress is transparent internally and clearly communicated externally. Client Communication & Expectation Management: Communicate effectively with customers, providing regular project status updates and securing valuable feedback. Manage expectations diligently, ensuring that all reports, estimates, and status updates are accurate, appropriately detailed, and that projects receive the correct level of priority. Process Improvement & Training: Implement project management process improvements and train other project managers on best practices. You will develop and establish objective measures, providing constructive input to performance metrics used within the project management lifecycle. This includes developing standards and procedures and training others to adapt to them. Monitoring & Reporting: Monitor and communicate project status, including reporting results to managers and users. You will oversee, develop, and maintain automated project plans, leveraging project management tools to monitor tasks and resource assignments. Stay abreast of current project management trends and industry improvements. Operational Excellence: Provide system functionality delivery on business capabilities, deliver compelling presentations, and offer production support when needed. You will also assist in the recruitment and selection of prospective team members, as well as their assimilation into the organization, fostering a culture of achievement within a results-oriented work environment. Manage issues and problems in a constructive and professional manner. Company Culture & Values: Follow company rules and procedures, maintaining a positive employee relations climate. Your actions will contribute to our mission to elevate service, drive performance, and power transformation for our clients. REQUIRED SKILLS & EXPERIENCE We're looking for seasoned professionals who bring a robust blend of experience and capabilities: Experience: A minimum of 5 years managing programs or projects, demonstrating advanced knowledge in Project Management/Leadership. Consulting Acumen: 3+ years at a recognized management consulting firm, or equivalent experience in a fast-paced, client-facing environment. Education: Master's Degree in Business Administration, Project Management, Information Systems, Computer Science, or a comparable field. Certifications (preferred): Project Management Certificate (PMP, PRINCE2, or similar) Agile Certification (CSM, ACP, or similar) Methodologies: Proven experience with a variety of project methodologies, including Agile and Waterfall. Strategic Capabilities: Strong background in strategy implementation, business process improvement, strategic planning, IT business strategy, and data analysis. Digital Customer Experience (DCX): A solid background in Digital Customer Experience, encompassing areas like website optimization, CRM, and Voice of the Customer initiatives. Technical Familiarity: Familiarity with Power BI for data visualization and reporting. Communication Mastery: A strong communications background, including superior oral and written communication skills, the ability to facilitate meetings, and deliver impactful presentations. Interpersonal Skills: Strong interpersonal skills, relationship-building capabilities, and a keen client service focus. Adaptability: Flexibility and the ability to act quickly and decisively as circumstances change. Change Management: Demonstrated experience in leading and managing organizational change. Problem-Solving: The ability to identify opportunities for improvement and a joy in solving complex problems. Work Ethic: The stamina to work collaboratively in a fast-paced environment, with a work ethic that doesn't rest until the job is done. LOCATION & TRAVEL This is a remote role with up to 25% travel for client engagements. Some Voyage engagements are onsite - if a specific client engagement requires onsite work, we will notify the candidate in accordance with the engagement's geographic requirements before placement. WHAT SUCCESS LOOKS LIKE In this role, success means consistently delivering projects on time, within budget, and to the highest quality standards, directly contributing to our clients' ability to elevate service, drive performance, and power transformation. It means being a trusted advisor to clients and an inspiring leader to project teams. You'll be recognized for your ability to autonomously manage complex initiatives, anticipate challenges, and proactively implement solutions. Your contributions will not only lead to successful project outcomes but also to the continuous improvement of Voyage Advisory's project management practices and the growth of our team.
Job DescriptionJob Description Project Manager At Voyage Advisory, Project Managers are the driving force behind successful client engagements. You'll be at the heart of defining, planning, and executing complex initiatives, ensuring that our clients achieve their strategic objectives. This role is about more than just tracking tasks; it's about leading, problem-solving, and making a tangible impact on critical business transformations. If you thrive on the daily challenge of guiding projects from concept to completion, fostering collaboration, and delivering measurable results, this is the place for you. THE ROLE As a Project Manager at Voyage Advisory, you will take ownership of significant projects, often large in scope, with intricate dependencies, high risks, and substantial organizational impact. Your expertise will be crucial in navigating these complexities autonomously, ensuring smooth execution and successful outcomes. You'll be a central figure in our client engagements, working across our key verticals: utilities, financial services, manufacturing, government, and contact centers. RESPONSIBILITIES Your day-to-day will involve a dynamic mix of strategic oversight, hands-on management, and continuous improvement: Project Leadership & Execution: Define project scope, goals, and deliverables in close collaboration with Project Sponsors, senior management, and stakeholders, ensuring alignment with business objectives. You'll have overarching responsibility for identifying, mitigating, and communicating issues and risks to stakeholders and senior leadership. Strategic Problem Solving: Provide strategic planning, process development, and in-depth analysis and interpretation to resolve complex business problems. This includes making recommendations to enhance project management practices and implementing process improvements. Team & Stakeholder Collaboration: Work constructively with sponsors, business analysts, stakeholders, and customers to clearly define project scope and determine staffing requirements. You will promote teamwork and a collaborative work environment, effectively communicating project expectations to team members and stakeholders in a timely and clear fashion. Ensure team progress is transparent internally and clearly communicated externally. Client Communication & Expectation Management: Communicate effectively with customers, providing regular project status updates and securing valuable feedback. Manage expectations diligently, ensuring that all reports, estimates, and status updates are accurate, appropriately detailed, and that projects receive the correct level of priority. Process Improvement & Training: Implement project management process improvements and train other project managers on best practices. You will develop and establish objective measures, providing constructive input to performance metrics used within the project management lifecycle. This includes developing standards and procedures and training others to adapt to them. Monitoring & Reporting: Monitor and communicate project status, including reporting results to managers and users. You will oversee, develop, and maintain automated project plans, leveraging project management tools to monitor tasks and resource assignments. Stay abreast of current project management trends and industry improvements. Operational Excellence: Provide system functionality delivery on business capabilities, deliver compelling presentations, and offer production support when needed. You will also assist in the recruitment and selection of prospective team members, as well as their assimilation into the organization, fostering a culture of achievement within a results-oriented work environment. Manage issues and problems in a constructive and professional manner. Company Culture & Values: Follow company rules and procedures, maintaining a positive employee relations climate. Your actions will contribute to our mission to elevate service, drive performance, and power transformation for our clients. REQUIRED SKILLS & EXPERIENCE We're looking for seasoned professionals who bring a robust blend of experience and capabilities: Experience: A minimum of 5 years managing programs or projects, demonstrating advanced knowledge in Project Management/Leadership. Consulting Acumen: 3+ years at a recognized management consulting firm, or equivalent experience in a fast-paced, client-facing environment. Education: Master's Degree in Business Administration, Project Management, Information Systems, Computer Science, or a comparable field. Certifications (preferred): Project Management Certificate (PMP, PRINCE2, or similar) Agile Certification (CSM, ACP, or similar) Methodologies: Proven experience with a variety of project methodologies, including Agile and Waterfall. Strategic Capabilities: Strong background in strategy implementation, business process improvement, strategic planning, IT business strategy, and data analysis. Digital Customer Experience (DCX): A solid background in Digital Customer Experience, encompassing areas like website optimization, CRM, and Voice of the Customer initiatives. Technical Familiarity: Familiarity with Power BI for data visualization and reporting. Communication Mastery: A strong communications background, including superior oral and written communication skills, the ability to facilitate meetings, and deliver impactful presentations. Interpersonal Skills: Strong interpersonal skills, relationship-building capabilities, and a keen client service focus. Adaptability: Flexibility and the ability to act quickly and decisively as circumstances change. Change Management: Demonstrated experience in leading and managing organizational change. Problem-Solving: The ability to identify opportunities for improvement and a joy in solving complex problems. Work Ethic: The stamina to work collaboratively in a fast-paced environment, with a work ethic that doesn't rest until the job is done. LOCATION & TRAVEL This is a remote role with up to 25% travel for client engagements. Some Voyage engagements are onsite - if a specific client engagement requires onsite work, we will notify the candidate in accordance with the engagement's geographic requirements before placement. WHAT SUCCESS LOOKS LIKE In this role, success means consistently delivering projects on time, within budget, and to the highest quality standards, directly contributing to our clients' ability to elevate service, drive performance, and power transformation. It means being a trusted advisor to clients and an inspiring leader to project teams. You'll be recognized for your ability to autonomously manage complex initiatives, anticipate challenges, and proactively implement solutions. Your contributions will not only lead to successful project outcomes but also to the continuous improvement of Voyage Advisory's project management practices and the growth of our team.
09/22/2026
Full time
Job DescriptionJob Description Project Manager At Voyage Advisory, Project Managers are the driving force behind successful client engagements. You'll be at the heart of defining, planning, and executing complex initiatives, ensuring that our clients achieve their strategic objectives. This role is about more than just tracking tasks; it's about leading, problem-solving, and making a tangible impact on critical business transformations. If you thrive on the daily challenge of guiding projects from concept to completion, fostering collaboration, and delivering measurable results, this is the place for you. THE ROLE As a Project Manager at Voyage Advisory, you will take ownership of significant projects, often large in scope, with intricate dependencies, high risks, and substantial organizational impact. Your expertise will be crucial in navigating these complexities autonomously, ensuring smooth execution and successful outcomes. You'll be a central figure in our client engagements, working across our key verticals: utilities, financial services, manufacturing, government, and contact centers. RESPONSIBILITIES Your day-to-day will involve a dynamic mix of strategic oversight, hands-on management, and continuous improvement: Project Leadership & Execution: Define project scope, goals, and deliverables in close collaboration with Project Sponsors, senior management, and stakeholders, ensuring alignment with business objectives. You'll have overarching responsibility for identifying, mitigating, and communicating issues and risks to stakeholders and senior leadership. Strategic Problem Solving: Provide strategic planning, process development, and in-depth analysis and interpretation to resolve complex business problems. This includes making recommendations to enhance project management practices and implementing process improvements. Team & Stakeholder Collaboration: Work constructively with sponsors, business analysts, stakeholders, and customers to clearly define project scope and determine staffing requirements. You will promote teamwork and a collaborative work environment, effectively communicating project expectations to team members and stakeholders in a timely and clear fashion. Ensure team progress is transparent internally and clearly communicated externally. Client Communication & Expectation Management: Communicate effectively with customers, providing regular project status updates and securing valuable feedback. Manage expectations diligently, ensuring that all reports, estimates, and status updates are accurate, appropriately detailed, and that projects receive the correct level of priority. Process Improvement & Training: Implement project management process improvements and train other project managers on best practices. You will develop and establish objective measures, providing constructive input to performance metrics used within the project management lifecycle. This includes developing standards and procedures and training others to adapt to them. Monitoring & Reporting: Monitor and communicate project status, including reporting results to managers and users. You will oversee, develop, and maintain automated project plans, leveraging project management tools to monitor tasks and resource assignments. Stay abreast of current project management trends and industry improvements. Operational Excellence: Provide system functionality delivery on business capabilities, deliver compelling presentations, and offer production support when needed. You will also assist in the recruitment and selection of prospective team members, as well as their assimilation into the organization, fostering a culture of achievement within a results-oriented work environment. Manage issues and problems in a constructive and professional manner. Company Culture & Values: Follow company rules and procedures, maintaining a positive employee relations climate. Your actions will contribute to our mission to elevate service, drive performance, and power transformation for our clients. REQUIRED SKILLS & EXPERIENCE We're looking for seasoned professionals who bring a robust blend of experience and capabilities: Experience: A minimum of 5 years managing programs or projects, demonstrating advanced knowledge in Project Management/Leadership. Consulting Acumen: 3+ years at a recognized management consulting firm, or equivalent experience in a fast-paced, client-facing environment. Education: Master's Degree in Business Administration, Project Management, Information Systems, Computer Science, or a comparable field. Certifications (preferred): Project Management Certificate (PMP, PRINCE2, or similar) Agile Certification (CSM, ACP, or similar) Methodologies: Proven experience with a variety of project methodologies, including Agile and Waterfall. Strategic Capabilities: Strong background in strategy implementation, business process improvement, strategic planning, IT business strategy, and data analysis. Digital Customer Experience (DCX): A solid background in Digital Customer Experience, encompassing areas like website optimization, CRM, and Voice of the Customer initiatives. Technical Familiarity: Familiarity with Power BI for data visualization and reporting. Communication Mastery: A strong communications background, including superior oral and written communication skills, the ability to facilitate meetings, and deliver impactful presentations. Interpersonal Skills: Strong interpersonal skills, relationship-building capabilities, and a keen client service focus. Adaptability: Flexibility and the ability to act quickly and decisively as circumstances change. Change Management: Demonstrated experience in leading and managing organizational change. Problem-Solving: The ability to identify opportunities for improvement and a joy in solving complex problems. Work Ethic: The stamina to work collaboratively in a fast-paced environment, with a work ethic that doesn't rest until the job is done. LOCATION & TRAVEL This is a remote role with up to 25% travel for client engagements. Some Voyage engagements are onsite - if a specific client engagement requires onsite work, we will notify the candidate in accordance with the engagement's geographic requirements before placement. WHAT SUCCESS LOOKS LIKE In this role, success means consistently delivering projects on time, within budget, and to the highest quality standards, directly contributing to our clients' ability to elevate service, drive performance, and power transformation. It means being a trusted advisor to clients and an inspiring leader to project teams. You'll be recognized for your ability to autonomously manage complex initiatives, anticipate challenges, and proactively implement solutions. Your contributions will not only lead to successful project outcomes but also to the continuous improvement of Voyage Advisory's project management practices and the growth of our team.
About Hightouch Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works. Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. Named a Leader in the 2026 Gartner Magic Quadrant for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Ramp, and PetSmart. At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient - and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you. About the Role We are looking for a distributed systems engineer to work on the systems that power the syncing engine our customers and other engineering teams rely on. This presents an exciting challenge where you can apply your expertise in distributed systems, performance optimization, and troubleshooting to push the boundaries of what is possible and meaningfully improve our ability to move massive amounts of customer data. This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base. We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company. Some of the problems we'll be working on include: Sync Speed: Customers want to sync a lot of data to important destinations like Facebook and Snapchat, which requires us to analyze every part of our syncing process and find where we can optimize to sync data more quickly Streaming Syncing: We currently sync data from sources in batch only, but envision a world where we also do syncs in real-time and support streaming sources like webhooks and queues Scalability and Reliability: As part of our rapid growth, we're always evaluating current future bottlenecks in scaling and reliability, and architecting for the next order of magnitude of growth Personalization API: Our Personalization API product provides a low latency caching layer on top of data warehouses that enable customers to use their data warehouse for real-time personalization use cases with Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $400,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation. About You You are an engineer with a passion for solving hard technical problems that generate real value for customers. You're motivated by high ownership and are comfortable in a fast-paced, startup environment. You have experience and comfort with distributed systems and high-scale systems or the ability and desire to build this experience quickly. This experience can take different forms: You've built syncing engines that process and move terabytes of data per day in a scalable way You've created event collection or data streaming services that power company critical systems You've owned systems that have undergone orders of magnitude of growth and helped them scale accordingly You have relevant skills and are a fast learner who is excited to take on the challenges we face Interview Process Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don't ask you to write code to solve technical brainteasers that don't appear in your day to day job. Recruiter Screen 30m : Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit. System Design Screen 45m : Designing a data processing feature end-to-end. Hiring Manager Interview 30m : Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles. System Design Interview 90m : Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical. We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for. E-Verify Statement Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only - we never use E-Verify to pre-screen applicants. E-Verify Notice E-Verify Notice (Spanish) Right to Work Notice Right to Work Notice (Spanish)
09/22/2026
Full time
About Hightouch Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works. Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. Named a Leader in the 2026 Gartner Magic Quadrant for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Ramp, and PetSmart. At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient - and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you. About the Role We are looking for a distributed systems engineer to work on the systems that power the syncing engine our customers and other engineering teams rely on. This presents an exciting challenge where you can apply your expertise in distributed systems, performance optimization, and troubleshooting to push the boundaries of what is possible and meaningfully improve our ability to move massive amounts of customer data. This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base. We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company. Some of the problems we'll be working on include: Sync Speed: Customers want to sync a lot of data to important destinations like Facebook and Snapchat, which requires us to analyze every part of our syncing process and find where we can optimize to sync data more quickly Streaming Syncing: We currently sync data from sources in batch only, but envision a world where we also do syncs in real-time and support streaming sources like webhooks and queues Scalability and Reliability: As part of our rapid growth, we're always evaluating current future bottlenecks in scaling and reliability, and architecting for the next order of magnitude of growth Personalization API: Our Personalization API product provides a low latency caching layer on top of data warehouses that enable customers to use their data warehouse for real-time personalization use cases with Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $400,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation. About You You are an engineer with a passion for solving hard technical problems that generate real value for customers. You're motivated by high ownership and are comfortable in a fast-paced, startup environment. You have experience and comfort with distributed systems and high-scale systems or the ability and desire to build this experience quickly. This experience can take different forms: You've built syncing engines that process and move terabytes of data per day in a scalable way You've created event collection or data streaming services that power company critical systems You've owned systems that have undergone orders of magnitude of growth and helped them scale accordingly You have relevant skills and are a fast learner who is excited to take on the challenges we face Interview Process Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don't ask you to write code to solve technical brainteasers that don't appear in your day to day job. Recruiter Screen 30m : Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit. System Design Screen 45m : Designing a data processing feature end-to-end. Hiring Manager Interview 30m : Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles. System Design Interview 90m : Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical. We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for. E-Verify Statement Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only - we never use E-Verify to pre-screen applicants. E-Verify Notice E-Verify Notice (Spanish) Right to Work Notice Right to Work Notice (Spanish)
Job DescriptionJob Description Project Manager At Voyage Advisory, Project Managers are the driving force behind successful client engagements. You'll be at the heart of defining, planning, and executing complex initiatives, ensuring that our clients achieve their strategic objectives. This role is about more than just tracking tasks; it's about leading, problem-solving, and making a tangible impact on critical business transformations. If you thrive on the daily challenge of guiding projects from concept to completion, fostering collaboration, and delivering measurable results, this is the place for you. THE ROLE As a Project Manager at Voyage Advisory, you will take ownership of significant projects, often large in scope, with intricate dependencies, high risks, and substantial organizational impact. Your expertise will be crucial in navigating these complexities autonomously, ensuring smooth execution and successful outcomes. You'll be a central figure in our client engagements, working across our key verticals: utilities, financial services, manufacturing, government, and contact centers. RESPONSIBILITIES Your day-to-day will involve a dynamic mix of strategic oversight, hands-on management, and continuous improvement: Project Leadership & Execution: Define project scope, goals, and deliverables in close collaboration with Project Sponsors, senior management, and stakeholders, ensuring alignment with business objectives. You'll have overarching responsibility for identifying, mitigating, and communicating issues and risks to stakeholders and senior leadership. Strategic Problem Solving: Provide strategic planning, process development, and in-depth analysis and interpretation to resolve complex business problems. This includes making recommendations to enhance project management practices and implementing process improvements. Team & Stakeholder Collaboration: Work constructively with sponsors, business analysts, stakeholders, and customers to clearly define project scope and determine staffing requirements. You will promote teamwork and a collaborative work environment, effectively communicating project expectations to team members and stakeholders in a timely and clear fashion. Ensure team progress is transparent internally and clearly communicated externally. Client Communication & Expectation Management: Communicate effectively with customers, providing regular project status updates and securing valuable feedback. Manage expectations diligently, ensuring that all reports, estimates, and status updates are accurate, appropriately detailed, and that projects receive the correct level of priority. Process Improvement & Training: Implement project management process improvements and train other project managers on best practices. You will develop and establish objective measures, providing constructive input to performance metrics used within the project management lifecycle. This includes developing standards and procedures and training others to adapt to them. Monitoring & Reporting: Monitor and communicate project status, including reporting results to managers and users. You will oversee, develop, and maintain automated project plans, leveraging project management tools to monitor tasks and resource assignments. Stay abreast of current project management trends and industry improvements. Operational Excellence: Provide system functionality delivery on business capabilities, deliver compelling presentations, and offer production support when needed. You will also assist in the recruitment and selection of prospective team members, as well as their assimilation into the organization, fostering a culture of achievement within a results-oriented work environment. Manage issues and problems in a constructive and professional manner. Company Culture & Values: Follow company rules and procedures, maintaining a positive employee relations climate. Your actions will contribute to our mission to elevate service, drive performance, and power transformation for our clients. REQUIRED SKILLS & EXPERIENCE We're looking for seasoned professionals who bring a robust blend of experience and capabilities: Experience: A minimum of 5 years managing programs or projects, demonstrating advanced knowledge in Project Management/Leadership. Consulting Acumen: 3+ years at a recognized management consulting firm, or equivalent experience in a fast-paced, client-facing environment. Education: Master's Degree in Business Administration, Project Management, Information Systems, Computer Science, or a comparable field. Certifications (preferred): Project Management Certificate (PMP, PRINCE2, or similar) Agile Certification (CSM, ACP, or similar) Methodologies: Proven experience with a variety of project methodologies, including Agile and Waterfall. Strategic Capabilities: Strong background in strategy implementation, business process improvement, strategic planning, IT business strategy, and data analysis. Digital Customer Experience (DCX): A solid background in Digital Customer Experience, encompassing areas like website optimization, CRM, and Voice of the Customer initiatives. Technical Familiarity: Familiarity with Power BI for data visualization and reporting. Communication Mastery: A strong communications background, including superior oral and written communication skills, the ability to facilitate meetings, and deliver impactful presentations. Interpersonal Skills: Strong interpersonal skills, relationship-building capabilities, and a keen client service focus. Adaptability: Flexibility and the ability to act quickly and decisively as circumstances change. Change Management: Demonstrated experience in leading and managing organizational change. Problem-Solving: The ability to identify opportunities for improvement and a joy in solving complex problems. Work Ethic: The stamina to work collaboratively in a fast-paced environment, with a work ethic that doesn't rest until the job is done. LOCATION & TRAVEL This is a remote role with up to 25% travel for client engagements. Some Voyage engagements are onsite - if a specific client engagement requires onsite work, we will notify the candidate in accordance with the engagement's geographic requirements before placement. WHAT SUCCESS LOOKS LIKE In this role, success means consistently delivering projects on time, within budget, and to the highest quality standards, directly contributing to our clients' ability to elevate service, drive performance, and power transformation. It means being a trusted advisor to clients and an inspiring leader to project teams. You'll be recognized for your ability to autonomously manage complex initiatives, anticipate challenges, and proactively implement solutions. Your contributions will not only lead to successful project outcomes but also to the continuous improvement of Voyage Advisory's project management practices and the growth of our team.
09/22/2026
Full time
Job DescriptionJob Description Project Manager At Voyage Advisory, Project Managers are the driving force behind successful client engagements. You'll be at the heart of defining, planning, and executing complex initiatives, ensuring that our clients achieve their strategic objectives. This role is about more than just tracking tasks; it's about leading, problem-solving, and making a tangible impact on critical business transformations. If you thrive on the daily challenge of guiding projects from concept to completion, fostering collaboration, and delivering measurable results, this is the place for you. THE ROLE As a Project Manager at Voyage Advisory, you will take ownership of significant projects, often large in scope, with intricate dependencies, high risks, and substantial organizational impact. Your expertise will be crucial in navigating these complexities autonomously, ensuring smooth execution and successful outcomes. You'll be a central figure in our client engagements, working across our key verticals: utilities, financial services, manufacturing, government, and contact centers. RESPONSIBILITIES Your day-to-day will involve a dynamic mix of strategic oversight, hands-on management, and continuous improvement: Project Leadership & Execution: Define project scope, goals, and deliverables in close collaboration with Project Sponsors, senior management, and stakeholders, ensuring alignment with business objectives. You'll have overarching responsibility for identifying, mitigating, and communicating issues and risks to stakeholders and senior leadership. Strategic Problem Solving: Provide strategic planning, process development, and in-depth analysis and interpretation to resolve complex business problems. This includes making recommendations to enhance project management practices and implementing process improvements. Team & Stakeholder Collaboration: Work constructively with sponsors, business analysts, stakeholders, and customers to clearly define project scope and determine staffing requirements. You will promote teamwork and a collaborative work environment, effectively communicating project expectations to team members and stakeholders in a timely and clear fashion. Ensure team progress is transparent internally and clearly communicated externally. Client Communication & Expectation Management: Communicate effectively with customers, providing regular project status updates and securing valuable feedback. Manage expectations diligently, ensuring that all reports, estimates, and status updates are accurate, appropriately detailed, and that projects receive the correct level of priority. Process Improvement & Training: Implement project management process improvements and train other project managers on best practices. You will develop and establish objective measures, providing constructive input to performance metrics used within the project management lifecycle. This includes developing standards and procedures and training others to adapt to them. Monitoring & Reporting: Monitor and communicate project status, including reporting results to managers and users. You will oversee, develop, and maintain automated project plans, leveraging project management tools to monitor tasks and resource assignments. Stay abreast of current project management trends and industry improvements. Operational Excellence: Provide system functionality delivery on business capabilities, deliver compelling presentations, and offer production support when needed. You will also assist in the recruitment and selection of prospective team members, as well as their assimilation into the organization, fostering a culture of achievement within a results-oriented work environment. Manage issues and problems in a constructive and professional manner. Company Culture & Values: Follow company rules and procedures, maintaining a positive employee relations climate. Your actions will contribute to our mission to elevate service, drive performance, and power transformation for our clients. REQUIRED SKILLS & EXPERIENCE We're looking for seasoned professionals who bring a robust blend of experience and capabilities: Experience: A minimum of 5 years managing programs or projects, demonstrating advanced knowledge in Project Management/Leadership. Consulting Acumen: 3+ years at a recognized management consulting firm, or equivalent experience in a fast-paced, client-facing environment. Education: Master's Degree in Business Administration, Project Management, Information Systems, Computer Science, or a comparable field. Certifications (preferred): Project Management Certificate (PMP, PRINCE2, or similar) Agile Certification (CSM, ACP, or similar) Methodologies: Proven experience with a variety of project methodologies, including Agile and Waterfall. Strategic Capabilities: Strong background in strategy implementation, business process improvement, strategic planning, IT business strategy, and data analysis. Digital Customer Experience (DCX): A solid background in Digital Customer Experience, encompassing areas like website optimization, CRM, and Voice of the Customer initiatives. Technical Familiarity: Familiarity with Power BI for data visualization and reporting. Communication Mastery: A strong communications background, including superior oral and written communication skills, the ability to facilitate meetings, and deliver impactful presentations. Interpersonal Skills: Strong interpersonal skills, relationship-building capabilities, and a keen client service focus. Adaptability: Flexibility and the ability to act quickly and decisively as circumstances change. Change Management: Demonstrated experience in leading and managing organizational change. Problem-Solving: The ability to identify opportunities for improvement and a joy in solving complex problems. Work Ethic: The stamina to work collaboratively in a fast-paced environment, with a work ethic that doesn't rest until the job is done. LOCATION & TRAVEL This is a remote role with up to 25% travel for client engagements. Some Voyage engagements are onsite - if a specific client engagement requires onsite work, we will notify the candidate in accordance with the engagement's geographic requirements before placement. WHAT SUCCESS LOOKS LIKE In this role, success means consistently delivering projects on time, within budget, and to the highest quality standards, directly contributing to our clients' ability to elevate service, drive performance, and power transformation. It means being a trusted advisor to clients and an inspiring leader to project teams. You'll be recognized for your ability to autonomously manage complex initiatives, anticipate challenges, and proactively implement solutions. Your contributions will not only lead to successful project outcomes but also to the continuous improvement of Voyage Advisory's project management practices and the growth of our team.
Job DescriptionJob Description Project Manager At Voyage Advisory, Project Managers are the driving force behind successful client engagements. You'll be at the heart of defining, planning, and executing complex initiatives, ensuring that our clients achieve their strategic objectives. This role is about more than just tracking tasks; it's about leading, problem-solving, and making a tangible impact on critical business transformations. If you thrive on the daily challenge of guiding projects from concept to completion, fostering collaboration, and delivering measurable results, this is the place for you. THE ROLE As a Project Manager at Voyage Advisory, you will take ownership of significant projects, often large in scope, with intricate dependencies, high risks, and substantial organizational impact. Your expertise will be crucial in navigating these complexities autonomously, ensuring smooth execution and successful outcomes. You'll be a central figure in our client engagements, working across our key verticals: utilities, financial services, manufacturing, government, and contact centers. RESPONSIBILITIES Your day-to-day will involve a dynamic mix of strategic oversight, hands-on management, and continuous improvement: Project Leadership & Execution: Define project scope, goals, and deliverables in close collaboration with Project Sponsors, senior management, and stakeholders, ensuring alignment with business objectives. You'll have overarching responsibility for identifying, mitigating, and communicating issues and risks to stakeholders and senior leadership. Strategic Problem Solving: Provide strategic planning, process development, and in-depth analysis and interpretation to resolve complex business problems. This includes making recommendations to enhance project management practices and implementing process improvements. Team & Stakeholder Collaboration: Work constructively with sponsors, business analysts, stakeholders, and customers to clearly define project scope and determine staffing requirements. You will promote teamwork and a collaborative work environment, effectively communicating project expectations to team members and stakeholders in a timely and clear fashion. Ensure team progress is transparent internally and clearly communicated externally. Client Communication & Expectation Management: Communicate effectively with customers, providing regular project status updates and securing valuable feedback. Manage expectations diligently, ensuring that all reports, estimates, and status updates are accurate, appropriately detailed, and that projects receive the correct level of priority. Process Improvement & Training: Implement project management process improvements and train other project managers on best practices. You will develop and establish objective measures, providing constructive input to performance metrics used within the project management lifecycle. This includes developing standards and procedures and training others to adapt to them. Monitoring & Reporting: Monitor and communicate project status, including reporting results to managers and users. You will oversee, develop, and maintain automated project plans, leveraging project management tools to monitor tasks and resource assignments. Stay abreast of current project management trends and industry improvements. Operational Excellence: Provide system functionality delivery on business capabilities, deliver compelling presentations, and offer production support when needed. You will also assist in the recruitment and selection of prospective team members, as well as their assimilation into the organization, fostering a culture of achievement within a results-oriented work environment. Manage issues and problems in a constructive and professional manner. Company Culture & Values: Follow company rules and procedures, maintaining a positive employee relations climate. Your actions will contribute to our mission to elevate service, drive performance, and power transformation for our clients. REQUIRED SKILLS & EXPERIENCE We're looking for seasoned professionals who bring a robust blend of experience and capabilities: Experience: A minimum of 5 years managing programs or projects, demonstrating advanced knowledge in Project Management/Leadership. Consulting Acumen: 3+ years at a recognized management consulting firm, or equivalent experience in a fast-paced, client-facing environment. Education: Master's Degree in Business Administration, Project Management, Information Systems, Computer Science, or a comparable field. Certifications (preferred): Project Management Certificate (PMP, PRINCE2, or similar) Agile Certification (CSM, ACP, or similar) Methodologies: Proven experience with a variety of project methodologies, including Agile and Waterfall. Strategic Capabilities: Strong background in strategy implementation, business process improvement, strategic planning, IT business strategy, and data analysis. Digital Customer Experience (DCX): A solid background in Digital Customer Experience, encompassing areas like website optimization, CRM, and Voice of the Customer initiatives. Technical Familiarity: Familiarity with Power BI for data visualization and reporting. Communication Mastery: A strong communications background, including superior oral and written communication skills, the ability to facilitate meetings, and deliver impactful presentations. Interpersonal Skills: Strong interpersonal skills, relationship-building capabilities, and a keen client service focus. Adaptability: Flexibility and the ability to act quickly and decisively as circumstances change. Change Management: Demonstrated experience in leading and managing organizational change. Problem-Solving: The ability to identify opportunities for improvement and a joy in solving complex problems. Work Ethic: The stamina to work collaboratively in a fast-paced environment, with a work ethic that doesn't rest until the job is done. LOCATION & TRAVEL This is a remote role with up to 25% travel for client engagements. Some Voyage engagements are onsite - if a specific client engagement requires onsite work, we will notify the candidate in accordance with the engagement's geographic requirements before placement. WHAT SUCCESS LOOKS LIKE In this role, success means consistently delivering projects on time, within budget, and to the highest quality standards, directly contributing to our clients' ability to elevate service, drive performance, and power transformation. It means being a trusted advisor to clients and an inspiring leader to project teams. You'll be recognized for your ability to autonomously manage complex initiatives, anticipate challenges, and proactively implement solutions. Your contributions will not only lead to successful project outcomes but also to the continuous improvement of Voyage Advisory's project management practices and the growth of our team.
09/22/2026
Full time
Job DescriptionJob Description Project Manager At Voyage Advisory, Project Managers are the driving force behind successful client engagements. You'll be at the heart of defining, planning, and executing complex initiatives, ensuring that our clients achieve their strategic objectives. This role is about more than just tracking tasks; it's about leading, problem-solving, and making a tangible impact on critical business transformations. If you thrive on the daily challenge of guiding projects from concept to completion, fostering collaboration, and delivering measurable results, this is the place for you. THE ROLE As a Project Manager at Voyage Advisory, you will take ownership of significant projects, often large in scope, with intricate dependencies, high risks, and substantial organizational impact. Your expertise will be crucial in navigating these complexities autonomously, ensuring smooth execution and successful outcomes. You'll be a central figure in our client engagements, working across our key verticals: utilities, financial services, manufacturing, government, and contact centers. RESPONSIBILITIES Your day-to-day will involve a dynamic mix of strategic oversight, hands-on management, and continuous improvement: Project Leadership & Execution: Define project scope, goals, and deliverables in close collaboration with Project Sponsors, senior management, and stakeholders, ensuring alignment with business objectives. You'll have overarching responsibility for identifying, mitigating, and communicating issues and risks to stakeholders and senior leadership. Strategic Problem Solving: Provide strategic planning, process development, and in-depth analysis and interpretation to resolve complex business problems. This includes making recommendations to enhance project management practices and implementing process improvements. Team & Stakeholder Collaboration: Work constructively with sponsors, business analysts, stakeholders, and customers to clearly define project scope and determine staffing requirements. You will promote teamwork and a collaborative work environment, effectively communicating project expectations to team members and stakeholders in a timely and clear fashion. Ensure team progress is transparent internally and clearly communicated externally. Client Communication & Expectation Management: Communicate effectively with customers, providing regular project status updates and securing valuable feedback. Manage expectations diligently, ensuring that all reports, estimates, and status updates are accurate, appropriately detailed, and that projects receive the correct level of priority. Process Improvement & Training: Implement project management process improvements and train other project managers on best practices. You will develop and establish objective measures, providing constructive input to performance metrics used within the project management lifecycle. This includes developing standards and procedures and training others to adapt to them. Monitoring & Reporting: Monitor and communicate project status, including reporting results to managers and users. You will oversee, develop, and maintain automated project plans, leveraging project management tools to monitor tasks and resource assignments. Stay abreast of current project management trends and industry improvements. Operational Excellence: Provide system functionality delivery on business capabilities, deliver compelling presentations, and offer production support when needed. You will also assist in the recruitment and selection of prospective team members, as well as their assimilation into the organization, fostering a culture of achievement within a results-oriented work environment. Manage issues and problems in a constructive and professional manner. Company Culture & Values: Follow company rules and procedures, maintaining a positive employee relations climate. Your actions will contribute to our mission to elevate service, drive performance, and power transformation for our clients. REQUIRED SKILLS & EXPERIENCE We're looking for seasoned professionals who bring a robust blend of experience and capabilities: Experience: A minimum of 5 years managing programs or projects, demonstrating advanced knowledge in Project Management/Leadership. Consulting Acumen: 3+ years at a recognized management consulting firm, or equivalent experience in a fast-paced, client-facing environment. Education: Master's Degree in Business Administration, Project Management, Information Systems, Computer Science, or a comparable field. Certifications (preferred): Project Management Certificate (PMP, PRINCE2, or similar) Agile Certification (CSM, ACP, or similar) Methodologies: Proven experience with a variety of project methodologies, including Agile and Waterfall. Strategic Capabilities: Strong background in strategy implementation, business process improvement, strategic planning, IT business strategy, and data analysis. Digital Customer Experience (DCX): A solid background in Digital Customer Experience, encompassing areas like website optimization, CRM, and Voice of the Customer initiatives. Technical Familiarity: Familiarity with Power BI for data visualization and reporting. Communication Mastery: A strong communications background, including superior oral and written communication skills, the ability to facilitate meetings, and deliver impactful presentations. Interpersonal Skills: Strong interpersonal skills, relationship-building capabilities, and a keen client service focus. Adaptability: Flexibility and the ability to act quickly and decisively as circumstances change. Change Management: Demonstrated experience in leading and managing organizational change. Problem-Solving: The ability to identify opportunities for improvement and a joy in solving complex problems. Work Ethic: The stamina to work collaboratively in a fast-paced environment, with a work ethic that doesn't rest until the job is done. LOCATION & TRAVEL This is a remote role with up to 25% travel for client engagements. Some Voyage engagements are onsite - if a specific client engagement requires onsite work, we will notify the candidate in accordance with the engagement's geographic requirements before placement. WHAT SUCCESS LOOKS LIKE In this role, success means consistently delivering projects on time, within budget, and to the highest quality standards, directly contributing to our clients' ability to elevate service, drive performance, and power transformation. It means being a trusted advisor to clients and an inspiring leader to project teams. You'll be recognized for your ability to autonomously manage complex initiatives, anticipate challenges, and proactively implement solutions. Your contributions will not only lead to successful project outcomes but also to the continuous improvement of Voyage Advisory's project management practices and the growth of our team.
About the role The Chief Architect (CA) will be a technical Cisco Network Subject Matter Expert (SME). You will be a recognized technical thought leader, capable of 'big picture thinking' on a solution area/category, with substantive depth on a few core technical/solution elements. You will bring technical credibility to accounts, present solutions to customers and bring Pre-Sales and go-to-market support to strategic accounts. Annual compensation: $185K USD What you'll be doing Partners with business leaders to deliver resources and services that support company objectives and that are consistent with Winning Together values. Provide deep subject matter expertise and have the desire and ability to complete tactical work. Provide technical marketing, thought leadership and related support. Define and deliver the Go to Market (GTM) strategy by creating relevant design documentation and proposals Engage in key accounts, develop credibility and help build out technical solutions. Stay current on technical solutions in support of specific vendors Engage with assigned vendors. Coordinate with Customer Acquisition Engineer (CAE) from the various engineering practices to build out Statement of Work (SOW) around large scale/complex projects. Create in-depth technical design documentation and corresponding documents (Statement of Work (SOW), Level of Effort (LOE), and Bill of Materials (BOM). Provide training internally for new solutions advancement Engage and work closely with key vendors Embrace and support Computacenter's mission and core values What you have Bachelor's in Computer Science, Management Information Systems (MIS) or equivalent work experience. 5+ years of presales solutioning experience (prior delivery experience is a plus) Expert level certifications such as CCIE-R/S, CCIE or JNCIE and professional level security certifications a plus. Experience designing & deploying complex architectures. Experience interacting with highly technical customer/vendor/peer engineers, engineering managers and C-Level staff. Experience leading whiteboarding & design sessions. Technical presales experience. Legally eligible to work in the United States. SME around discrete technologies (e.g. networks, systems, cloud, etc.). Passionate about Technology. Proficient presentation and Pre-Sales skills. Comfortable with public speaking (e.g. conferences, etc.). Comfortable leading design discussions Deep expertise in vendors technologies. In-depth understanding of service lifecycle. Thought Leader. Knowledge of Computacenter US Services Offering. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
09/22/2026
Full time
About the role The Chief Architect (CA) will be a technical Cisco Network Subject Matter Expert (SME). You will be a recognized technical thought leader, capable of 'big picture thinking' on a solution area/category, with substantive depth on a few core technical/solution elements. You will bring technical credibility to accounts, present solutions to customers and bring Pre-Sales and go-to-market support to strategic accounts. Annual compensation: $185K USD What you'll be doing Partners with business leaders to deliver resources and services that support company objectives and that are consistent with Winning Together values. Provide deep subject matter expertise and have the desire and ability to complete tactical work. Provide technical marketing, thought leadership and related support. Define and deliver the Go to Market (GTM) strategy by creating relevant design documentation and proposals Engage in key accounts, develop credibility and help build out technical solutions. Stay current on technical solutions in support of specific vendors Engage with assigned vendors. Coordinate with Customer Acquisition Engineer (CAE) from the various engineering practices to build out Statement of Work (SOW) around large scale/complex projects. Create in-depth technical design documentation and corresponding documents (Statement of Work (SOW), Level of Effort (LOE), and Bill of Materials (BOM). Provide training internally for new solutions advancement Engage and work closely with key vendors Embrace and support Computacenter's mission and core values What you have Bachelor's in Computer Science, Management Information Systems (MIS) or equivalent work experience. 5+ years of presales solutioning experience (prior delivery experience is a plus) Expert level certifications such as CCIE-R/S, CCIE or JNCIE and professional level security certifications a plus. Experience designing & deploying complex architectures. Experience interacting with highly technical customer/vendor/peer engineers, engineering managers and C-Level staff. Experience leading whiteboarding & design sessions. Technical presales experience. Legally eligible to work in the United States. SME around discrete technologies (e.g. networks, systems, cloud, etc.). Passionate about Technology. Proficient presentation and Pre-Sales skills. Comfortable with public speaking (e.g. conferences, etc.). Comfortable leading design discussions Deep expertise in vendors technologies. In-depth understanding of service lifecycle. Thought Leader. Knowledge of Computacenter US Services Offering. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
Computacenter AG & Co. oHG
San Francisco, California
About the role The Chief Architect (CA) will be a technical Cisco Network Subject Matter Expert (SME). You will be a recognized technical thought leader, capable of 'big picture thinking' on a solution area/category, with substantive depth on a few core technical/solution elements. You will bring technical credibility to accounts, present solutions to customers and bring Pre-Sales and go-to-market support to strategic accounts. Annual compensation: $185K USD What you'll be doing Partners with business leaders to deliver resources and services that support company objectives and that are consistent with Winning Together values. Provide deep subject matter expertise and have the desire and ability to complete tactical work. Provide technical marketing, thought leadership and related support. Define and deliver the Go to Market (GTM) strategy by creating relevant design documentation and proposals Engage in key accounts, develop credibility and help build out technical solutions. Stay current on technical solutions in support of specific vendors Engage with assigned vendors. Coordinate with Customer Acquisition Engineer (CAE) from the various engineering practices to build out Statement of Work (SOW) around large scale/complex projects. Create in-depth technical design documentation and corresponding documents (Statement of Work (SOW), Level of Effort (LOE), and Bill of Materials (BOM). Provide training internally for new solutions advancement Engage and work closely with key vendors Embrace and support Computacenter's mission and core values What you have Bachelor's in Computer Science, Management Information Systems (MIS) or equivalent work experience. 5+ years of presales solutioning experience (prior delivery experience is a plus) Expert level certifications such as CCIE-R/S, CCIE or JNCIE and professional level security certifications a plus. Experience designing & deploying complex architectures. Experience interacting with highly technical customer/vendor/peer engineers, engineering managers and C-Level staff. Experience leading whiteboarding & design sessions. Technical presales experience. Legally eligible to work in the United States. SME around discrete technologies (e.g. networks, systems, cloud, etc.). Passionate about Technology. Proficient presentation and Pre-Sales skills. Comfortable with public speaking (e.g. conferences, etc.). Comfortable leading design discussions Deep expertise in vendors technologies. In-depth understanding of service lifecycle. Thought Leader. Knowledge of Computacenter US Services Offering. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
09/22/2026
Full time
About the role The Chief Architect (CA) will be a technical Cisco Network Subject Matter Expert (SME). You will be a recognized technical thought leader, capable of 'big picture thinking' on a solution area/category, with substantive depth on a few core technical/solution elements. You will bring technical credibility to accounts, present solutions to customers and bring Pre-Sales and go-to-market support to strategic accounts. Annual compensation: $185K USD What you'll be doing Partners with business leaders to deliver resources and services that support company objectives and that are consistent with Winning Together values. Provide deep subject matter expertise and have the desire and ability to complete tactical work. Provide technical marketing, thought leadership and related support. Define and deliver the Go to Market (GTM) strategy by creating relevant design documentation and proposals Engage in key accounts, develop credibility and help build out technical solutions. Stay current on technical solutions in support of specific vendors Engage with assigned vendors. Coordinate with Customer Acquisition Engineer (CAE) from the various engineering practices to build out Statement of Work (SOW) around large scale/complex projects. Create in-depth technical design documentation and corresponding documents (Statement of Work (SOW), Level of Effort (LOE), and Bill of Materials (BOM). Provide training internally for new solutions advancement Engage and work closely with key vendors Embrace and support Computacenter's mission and core values What you have Bachelor's in Computer Science, Management Information Systems (MIS) or equivalent work experience. 5+ years of presales solutioning experience (prior delivery experience is a plus) Expert level certifications such as CCIE-R/S, CCIE or JNCIE and professional level security certifications a plus. Experience designing & deploying complex architectures. Experience interacting with highly technical customer/vendor/peer engineers, engineering managers and C-Level staff. Experience leading whiteboarding & design sessions. Technical presales experience. Legally eligible to work in the United States. SME around discrete technologies (e.g. networks, systems, cloud, etc.). Passionate about Technology. Proficient presentation and Pre-Sales skills. Comfortable with public speaking (e.g. conferences, etc.). Comfortable leading design discussions Deep expertise in vendors technologies. In-depth understanding of service lifecycle. Thought Leader. Knowledge of Computacenter US Services Offering. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
About the role The Chief Architect (CA) will be a technical Cisco Network Subject Matter Expert (SME). You will be a recognized technical thought leader, capable of 'big picture thinking' on a solution area/category, with substantive depth on a few core technical/solution elements. You will bring technical credibility to accounts, present solutions to customers and bring Pre-Sales and go-to-market support to strategic accounts. Annual compensation: $185K USD What you'll be doing Partners with business leaders to deliver resources and services that support company objectives and that are consistent with Winning Together values. Provide deep subject matter expertise and have the desire and ability to complete tactical work. Provide technical marketing, thought leadership and related support. Define and deliver the Go to Market (GTM) strategy by creating relevant design documentation and proposals Engage in key accounts, develop credibility and help build out technical solutions. Stay current on technical solutions in support of specific vendors Engage with assigned vendors. Coordinate with Customer Acquisition Engineer (CAE) from the various engineering practices to build out Statement of Work (SOW) around large scale/complex projects. Create in-depth technical design documentation and corresponding documents (Statement of Work (SOW), Level of Effort (LOE), and Bill of Materials (BOM). Provide training internally for new solutions advancement Engage and work closely with key vendors Embrace and support Computacenter's mission and core values What you have Bachelor's in Computer Science, Management Information Systems (MIS) or equivalent work experience. 5+ years of presales solutioning experience (prior delivery experience is a plus) Expert level certifications such as CCIE-R/S, CCIE or JNCIE and professional level security certifications a plus. Experience designing & deploying complex architectures. Experience interacting with highly technical customer/vendor/peer engineers, engineering managers and C-Level staff. Experience leading whiteboarding & design sessions. Technical presales experience. Legally eligible to work in the United States. SME around discrete technologies (e.g. networks, systems, cloud, etc.). Passionate about Technology. Proficient presentation and Pre-Sales skills. Comfortable with public speaking (e.g. conferences, etc.). Comfortable leading design discussions Deep expertise in vendors technologies. In-depth understanding of service lifecycle. Thought Leader. Knowledge of Computacenter US Services Offering. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
09/22/2026
Full time
About the role The Chief Architect (CA) will be a technical Cisco Network Subject Matter Expert (SME). You will be a recognized technical thought leader, capable of 'big picture thinking' on a solution area/category, with substantive depth on a few core technical/solution elements. You will bring technical credibility to accounts, present solutions to customers and bring Pre-Sales and go-to-market support to strategic accounts. Annual compensation: $185K USD What you'll be doing Partners with business leaders to deliver resources and services that support company objectives and that are consistent with Winning Together values. Provide deep subject matter expertise and have the desire and ability to complete tactical work. Provide technical marketing, thought leadership and related support. Define and deliver the Go to Market (GTM) strategy by creating relevant design documentation and proposals Engage in key accounts, develop credibility and help build out technical solutions. Stay current on technical solutions in support of specific vendors Engage with assigned vendors. Coordinate with Customer Acquisition Engineer (CAE) from the various engineering practices to build out Statement of Work (SOW) around large scale/complex projects. Create in-depth technical design documentation and corresponding documents (Statement of Work (SOW), Level of Effort (LOE), and Bill of Materials (BOM). Provide training internally for new solutions advancement Engage and work closely with key vendors Embrace and support Computacenter's mission and core values What you have Bachelor's in Computer Science, Management Information Systems (MIS) or equivalent work experience. 5+ years of presales solutioning experience (prior delivery experience is a plus) Expert level certifications such as CCIE-R/S, CCIE or JNCIE and professional level security certifications a plus. Experience designing & deploying complex architectures. Experience interacting with highly technical customer/vendor/peer engineers, engineering managers and C-Level staff. Experience leading whiteboarding & design sessions. Technical presales experience. Legally eligible to work in the United States. SME around discrete technologies (e.g. networks, systems, cloud, etc.). Passionate about Technology. Proficient presentation and Pre-Sales skills. Comfortable with public speaking (e.g. conferences, etc.). Comfortable leading design discussions Deep expertise in vendors technologies. In-depth understanding of service lifecycle. Thought Leader. Knowledge of Computacenter US Services Offering. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
About the role The Chief Architect (CA) will be a technical Cisco Network Subject Matter Expert (SME). You will be a recognized technical thought leader, capable of 'big picture thinking' on a solution area/category, with substantive depth on a few core technical/solution elements. You will bring technical credibility to accounts, present solutions to customers and bring Pre-Sales and go-to-market support to strategic accounts. Annual compensation: $185K USD What you'll be doing Partners with business leaders to deliver resources and services that support company objectives and that are consistent with Winning Together values. Provide deep subject matter expertise and have the desire and ability to complete tactical work. Provide technical marketing, thought leadership and related support. Define and deliver the Go to Market (GTM) strategy by creating relevant design documentation and proposals Engage in key accounts, develop credibility and help build out technical solutions. Stay current on technical solutions in support of specific vendors Engage with assigned vendors. Coordinate with Customer Acquisition Engineer (CAE) from the various engineering practices to build out Statement of Work (SOW) around large scale/complex projects. Create in-depth technical design documentation and corresponding documents (Statement of Work (SOW), Level of Effort (LOE), and Bill of Materials (BOM). Provide training internally for new solutions advancement Engage and work closely with key vendors Embrace and support Computacenter's mission and core values What you have Bachelor's in Computer Science, Management Information Systems (MIS) or equivalent work experience. 5+ years of presales solutioning experience (prior delivery experience is a plus) Expert level certifications such as CCIE-R/S, CCIE or JNCIE and professional level security certifications a plus. Experience designing & deploying complex architectures. Experience interacting with highly technical customer/vendor/peer engineers, engineering managers and C-Level staff. Experience leading whiteboarding & design sessions. Technical presales experience. Legally eligible to work in the United States. SME around discrete technologies (e.g. networks, systems, cloud, etc.). Passionate about Technology. Proficient presentation and Pre-Sales skills. Comfortable with public speaking (e.g. conferences, etc.). Comfortable leading design discussions Deep expertise in vendors technologies. In-depth understanding of service lifecycle. Thought Leader. Knowledge of Computacenter US Services Offering. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
09/22/2026
Full time
About the role The Chief Architect (CA) will be a technical Cisco Network Subject Matter Expert (SME). You will be a recognized technical thought leader, capable of 'big picture thinking' on a solution area/category, with substantive depth on a few core technical/solution elements. You will bring technical credibility to accounts, present solutions to customers and bring Pre-Sales and go-to-market support to strategic accounts. Annual compensation: $185K USD What you'll be doing Partners with business leaders to deliver resources and services that support company objectives and that are consistent with Winning Together values. Provide deep subject matter expertise and have the desire and ability to complete tactical work. Provide technical marketing, thought leadership and related support. Define and deliver the Go to Market (GTM) strategy by creating relevant design documentation and proposals Engage in key accounts, develop credibility and help build out technical solutions. Stay current on technical solutions in support of specific vendors Engage with assigned vendors. Coordinate with Customer Acquisition Engineer (CAE) from the various engineering practices to build out Statement of Work (SOW) around large scale/complex projects. Create in-depth technical design documentation and corresponding documents (Statement of Work (SOW), Level of Effort (LOE), and Bill of Materials (BOM). Provide training internally for new solutions advancement Engage and work closely with key vendors Embrace and support Computacenter's mission and core values What you have Bachelor's in Computer Science, Management Information Systems (MIS) or equivalent work experience. 5+ years of presales solutioning experience (prior delivery experience is a plus) Expert level certifications such as CCIE-R/S, CCIE or JNCIE and professional level security certifications a plus. Experience designing & deploying complex architectures. Experience interacting with highly technical customer/vendor/peer engineers, engineering managers and C-Level staff. Experience leading whiteboarding & design sessions. Technical presales experience. Legally eligible to work in the United States. SME around discrete technologies (e.g. networks, systems, cloud, etc.). Passionate about Technology. Proficient presentation and Pre-Sales skills. Comfortable with public speaking (e.g. conferences, etc.). Comfortable leading design discussions Deep expertise in vendors technologies. In-depth understanding of service lifecycle. Thought Leader. Knowledge of Computacenter US Services Offering. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
About the role The Chief Architect (CA) will be a technical Cisco Network Subject Matter Expert (SME). You will be a recognized technical thought leader, capable of 'big picture thinking' on a solution area/category, with substantive depth on a few core technical/solution elements. You will bring technical credibility to accounts, present solutions to customers and bring Pre-Sales and go-to-market support to strategic accounts. Annual compensation: $185K USD What you'll be doing Partners with business leaders to deliver resources and services that support company objectives and that are consistent with Winning Together values. Provide deep subject matter expertise and have the desire and ability to complete tactical work. Provide technical marketing, thought leadership and related support. Define and deliver the Go to Market (GTM) strategy by creating relevant design documentation and proposals Engage in key accounts, develop credibility and help build out technical solutions. Stay current on technical solutions in support of specific vendors Engage with assigned vendors. Coordinate with Customer Acquisition Engineer (CAE) from the various engineering practices to build out Statement of Work (SOW) around large scale/complex projects. Create in-depth technical design documentation and corresponding documents (Statement of Work (SOW), Level of Effort (LOE), and Bill of Materials (BOM). Provide training internally for new solutions advancement Engage and work closely with key vendors Embrace and support Computacenter's mission and core values What you have Bachelor's in Computer Science, Management Information Systems (MIS) or equivalent work experience. 5+ years of presales solutioning experience (prior delivery experience is a plus) Expert level certifications such as CCIE-R/S, CCIE or JNCIE and professional level security certifications a plus. Experience designing & deploying complex architectures. Experience interacting with highly technical customer/vendor/peer engineers, engineering managers and C-Level staff. Experience leading whiteboarding & design sessions. Technical presales experience. Legally eligible to work in the United States. SME around discrete technologies (e.g. networks, systems, cloud, etc.). Passionate about Technology. Proficient presentation and Pre-Sales skills. Comfortable with public speaking (e.g. conferences, etc.). Comfortable leading design discussions Deep expertise in vendors technologies. In-depth understanding of service lifecycle. Thought Leader. Knowledge of Computacenter US Services Offering. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
09/22/2026
Full time
About the role The Chief Architect (CA) will be a technical Cisco Network Subject Matter Expert (SME). You will be a recognized technical thought leader, capable of 'big picture thinking' on a solution area/category, with substantive depth on a few core technical/solution elements. You will bring technical credibility to accounts, present solutions to customers and bring Pre-Sales and go-to-market support to strategic accounts. Annual compensation: $185K USD What you'll be doing Partners with business leaders to deliver resources and services that support company objectives and that are consistent with Winning Together values. Provide deep subject matter expertise and have the desire and ability to complete tactical work. Provide technical marketing, thought leadership and related support. Define and deliver the Go to Market (GTM) strategy by creating relevant design documentation and proposals Engage in key accounts, develop credibility and help build out technical solutions. Stay current on technical solutions in support of specific vendors Engage with assigned vendors. Coordinate with Customer Acquisition Engineer (CAE) from the various engineering practices to build out Statement of Work (SOW) around large scale/complex projects. Create in-depth technical design documentation and corresponding documents (Statement of Work (SOW), Level of Effort (LOE), and Bill of Materials (BOM). Provide training internally for new solutions advancement Engage and work closely with key vendors Embrace and support Computacenter's mission and core values What you have Bachelor's in Computer Science, Management Information Systems (MIS) or equivalent work experience. 5+ years of presales solutioning experience (prior delivery experience is a plus) Expert level certifications such as CCIE-R/S, CCIE or JNCIE and professional level security certifications a plus. Experience designing & deploying complex architectures. Experience interacting with highly technical customer/vendor/peer engineers, engineering managers and C-Level staff. Experience leading whiteboarding & design sessions. Technical presales experience. Legally eligible to work in the United States. SME around discrete technologies (e.g. networks, systems, cloud, etc.). Passionate about Technology. Proficient presentation and Pre-Sales skills. Comfortable with public speaking (e.g. conferences, etc.). Comfortable leading design discussions Deep expertise in vendors technologies. In-depth understanding of service lifecycle. Thought Leader. Knowledge of Computacenter US Services Offering. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
Job DescriptionJob Description Project Manager At Voyage Advisory, Project Managers are the driving force behind successful client engagements. You'll be at the heart of defining, planning, and executing complex initiatives, ensuring that our clients achieve their strategic objectives. This role is about more than just tracking tasks; it's about leading, problem-solving, and making a tangible impact on critical business transformations. If you thrive on the daily challenge of guiding projects from concept to completion, fostering collaboration, and delivering measurable results, this is the place for you. THE ROLE As a Project Manager at Voyage Advisory, you will take ownership of significant projects, often large in scope, with intricate dependencies, high risks, and substantial organizational impact. Your expertise will be crucial in navigating these complexities autonomously, ensuring smooth execution and successful outcomes. You'll be a central figure in our client engagements, working across our key verticals: utilities, financial services, manufacturing, government, and contact centers. RESPONSIBILITIES Your day-to-day will involve a dynamic mix of strategic oversight, hands-on management, and continuous improvement: Project Leadership & Execution: Define project scope, goals, and deliverables in close collaboration with Project Sponsors, senior management, and stakeholders, ensuring alignment with business objectives. You'll have overarching responsibility for identifying, mitigating, and communicating issues and risks to stakeholders and senior leadership. Strategic Problem Solving: Provide strategic planning, process development, and in-depth analysis and interpretation to resolve complex business problems. This includes making recommendations to enhance project management practices and implementing process improvements. Team & Stakeholder Collaboration: Work constructively with sponsors, business analysts, stakeholders, and customers to clearly define project scope and determine staffing requirements. You will promote teamwork and a collaborative work environment, effectively communicating project expectations to team members and stakeholders in a timely and clear fashion. Ensure team progress is transparent internally and clearly communicated externally. Client Communication & Expectation Management: Communicate effectively with customers, providing regular project status updates and securing valuable feedback. Manage expectations diligently, ensuring that all reports, estimates, and status updates are accurate, appropriately detailed, and that projects receive the correct level of priority. Process Improvement & Training: Implement project management process improvements and train other project managers on best practices. You will develop and establish objective measures, providing constructive input to performance metrics used within the project management lifecycle. This includes developing standards and procedures and training others to adapt to them. Monitoring & Reporting: Monitor and communicate project status, including reporting results to managers and users. You will oversee, develop, and maintain automated project plans, leveraging project management tools to monitor tasks and resource assignments. Stay abreast of current project management trends and industry improvements. Operational Excellence: Provide system functionality delivery on business capabilities, deliver compelling presentations, and offer production support when needed. You will also assist in the recruitment and selection of prospective team members, as well as their assimilation into the organization, fostering a culture of achievement within a results-oriented work environment. Manage issues and problems in a constructive and professional manner. Company Culture & Values: Follow company rules and procedures, maintaining a positive employee relations climate. Your actions will contribute to our mission to elevate service, drive performance, and power transformation for our clients. REQUIRED SKILLS & EXPERIENCE We're looking for seasoned professionals who bring a robust blend of experience and capabilities: Experience: A minimum of 5 years managing programs or projects, demonstrating advanced knowledge in Project Management/Leadership. Consulting Acumen: 3+ years at a recognized management consulting firm, or equivalent experience in a fast-paced, client-facing environment. Education: Master's Degree in Business Administration, Project Management, Information Systems, Computer Science, or a comparable field. Certifications (preferred): Project Management Certificate (PMP, PRINCE2, or similar) Agile Certification (CSM, ACP, or similar) Methodologies: Proven experience with a variety of project methodologies, including Agile and Waterfall. Strategic Capabilities: Strong background in strategy implementation, business process improvement, strategic planning, IT business strategy, and data analysis. Digital Customer Experience (DCX): A solid background in Digital Customer Experience, encompassing areas like website optimization, CRM, and Voice of the Customer initiatives. Technical Familiarity: Familiarity with Power BI for data visualization and reporting. Communication Mastery: A strong communications background, including superior oral and written communication skills, the ability to facilitate meetings, and deliver impactful presentations. Interpersonal Skills: Strong interpersonal skills, relationship-building capabilities, and a keen client service focus. Adaptability: Flexibility and the ability to act quickly and decisively as circumstances change. Change Management: Demonstrated experience in leading and managing organizational change. Problem-Solving: The ability to identify opportunities for improvement and a joy in solving complex problems. Work Ethic: The stamina to work collaboratively in a fast-paced environment, with a work ethic that doesn't rest until the job is done. LOCATION & TRAVEL This is a remote role with up to 25% travel for client engagements. Some Voyage engagements are onsite - if a specific client engagement requires onsite work, we will notify the candidate in accordance with the engagement's geographic requirements before placement. WHAT SUCCESS LOOKS LIKE In this role, success means consistently delivering projects on time, within budget, and to the highest quality standards, directly contributing to our clients' ability to elevate service, drive performance, and power transformation. It means being a trusted advisor to clients and an inspiring leader to project teams. You'll be recognized for your ability to autonomously manage complex initiatives, anticipate challenges, and proactively implement solutions. Your contributions will not only lead to successful project outcomes but also to the continuous improvement of Voyage Advisory's project management practices and the growth of our team.
09/22/2026
Full time
Job DescriptionJob Description Project Manager At Voyage Advisory, Project Managers are the driving force behind successful client engagements. You'll be at the heart of defining, planning, and executing complex initiatives, ensuring that our clients achieve their strategic objectives. This role is about more than just tracking tasks; it's about leading, problem-solving, and making a tangible impact on critical business transformations. If you thrive on the daily challenge of guiding projects from concept to completion, fostering collaboration, and delivering measurable results, this is the place for you. THE ROLE As a Project Manager at Voyage Advisory, you will take ownership of significant projects, often large in scope, with intricate dependencies, high risks, and substantial organizational impact. Your expertise will be crucial in navigating these complexities autonomously, ensuring smooth execution and successful outcomes. You'll be a central figure in our client engagements, working across our key verticals: utilities, financial services, manufacturing, government, and contact centers. RESPONSIBILITIES Your day-to-day will involve a dynamic mix of strategic oversight, hands-on management, and continuous improvement: Project Leadership & Execution: Define project scope, goals, and deliverables in close collaboration with Project Sponsors, senior management, and stakeholders, ensuring alignment with business objectives. You'll have overarching responsibility for identifying, mitigating, and communicating issues and risks to stakeholders and senior leadership. Strategic Problem Solving: Provide strategic planning, process development, and in-depth analysis and interpretation to resolve complex business problems. This includes making recommendations to enhance project management practices and implementing process improvements. Team & Stakeholder Collaboration: Work constructively with sponsors, business analysts, stakeholders, and customers to clearly define project scope and determine staffing requirements. You will promote teamwork and a collaborative work environment, effectively communicating project expectations to team members and stakeholders in a timely and clear fashion. Ensure team progress is transparent internally and clearly communicated externally. Client Communication & Expectation Management: Communicate effectively with customers, providing regular project status updates and securing valuable feedback. Manage expectations diligently, ensuring that all reports, estimates, and status updates are accurate, appropriately detailed, and that projects receive the correct level of priority. Process Improvement & Training: Implement project management process improvements and train other project managers on best practices. You will develop and establish objective measures, providing constructive input to performance metrics used within the project management lifecycle. This includes developing standards and procedures and training others to adapt to them. Monitoring & Reporting: Monitor and communicate project status, including reporting results to managers and users. You will oversee, develop, and maintain automated project plans, leveraging project management tools to monitor tasks and resource assignments. Stay abreast of current project management trends and industry improvements. Operational Excellence: Provide system functionality delivery on business capabilities, deliver compelling presentations, and offer production support when needed. You will also assist in the recruitment and selection of prospective team members, as well as their assimilation into the organization, fostering a culture of achievement within a results-oriented work environment. Manage issues and problems in a constructive and professional manner. Company Culture & Values: Follow company rules and procedures, maintaining a positive employee relations climate. Your actions will contribute to our mission to elevate service, drive performance, and power transformation for our clients. REQUIRED SKILLS & EXPERIENCE We're looking for seasoned professionals who bring a robust blend of experience and capabilities: Experience: A minimum of 5 years managing programs or projects, demonstrating advanced knowledge in Project Management/Leadership. Consulting Acumen: 3+ years at a recognized management consulting firm, or equivalent experience in a fast-paced, client-facing environment. Education: Master's Degree in Business Administration, Project Management, Information Systems, Computer Science, or a comparable field. Certifications (preferred): Project Management Certificate (PMP, PRINCE2, or similar) Agile Certification (CSM, ACP, or similar) Methodologies: Proven experience with a variety of project methodologies, including Agile and Waterfall. Strategic Capabilities: Strong background in strategy implementation, business process improvement, strategic planning, IT business strategy, and data analysis. Digital Customer Experience (DCX): A solid background in Digital Customer Experience, encompassing areas like website optimization, CRM, and Voice of the Customer initiatives. Technical Familiarity: Familiarity with Power BI for data visualization and reporting. Communication Mastery: A strong communications background, including superior oral and written communication skills, the ability to facilitate meetings, and deliver impactful presentations. Interpersonal Skills: Strong interpersonal skills, relationship-building capabilities, and a keen client service focus. Adaptability: Flexibility and the ability to act quickly and decisively as circumstances change. Change Management: Demonstrated experience in leading and managing organizational change. Problem-Solving: The ability to identify opportunities for improvement and a joy in solving complex problems. Work Ethic: The stamina to work collaboratively in a fast-paced environment, with a work ethic that doesn't rest until the job is done. LOCATION & TRAVEL This is a remote role with up to 25% travel for client engagements. Some Voyage engagements are onsite - if a specific client engagement requires onsite work, we will notify the candidate in accordance with the engagement's geographic requirements before placement. WHAT SUCCESS LOOKS LIKE In this role, success means consistently delivering projects on time, within budget, and to the highest quality standards, directly contributing to our clients' ability to elevate service, drive performance, and power transformation. It means being a trusted advisor to clients and an inspiring leader to project teams. You'll be recognized for your ability to autonomously manage complex initiatives, anticipate challenges, and proactively implement solutions. Your contributions will not only lead to successful project outcomes but also to the continuous improvement of Voyage Advisory's project management practices and the growth of our team.
