AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Service Transformation and Deployment Automation team aims to remove all manual touchpoints from service operations within Amazon Web Services (AWS) Networking, one of the world's largest and most complex networks. Software Development Engineers are instrumental in discovering innovative ways to automate and scale services. They drive stability, consistency, and sustainability of the network while never losing sight of the high security bar our customer's demand. We own a container compute platform in the border network, network device access and locality software, and a business intelligence platform for providing insights into service maturity. This position is located in Minneapolis, USA and working in the heart of AWS global network. Millions of customers rely on Amazon's network for using our retail websites, accessing content on their Kindles, and building applications and businesses on top of the Amazon Web Services (AWS) Cloud. Our goal is to become The Infrastructure Platform for the world - achieving this goal requires automated and massively scalable software services. Success depends on our world-class network infrastructure, and our network depends on our automation. This position involves on-call responsibilities, typically for one week every two months. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice. Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Key job responsibilities You will be responsible for the design, implementation and quality of services you deliver. Your experience working in software development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems. You'll also: • Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security. • Write high quality distributed system software. • Work in an agile, startup-like development environment, where you are always working on the most important stuff. • Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools. • Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers. • Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions. • Contribute to documentation of process and procedures. • Learn from others and help grow those in your team to achieve their best. • Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done. • Participate in an on-call rotation with your team. A day in the life Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events. In this role you: • Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs. • Manage customers during problem resolution and operating efficiently under pressure. • Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail. • Travel to data center/network sites and Amazon/customer offices as needed. About the team Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations. BERE provides the massive scale required to support our AWS customers and internal services, via a network that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers. AWS Global Connectivity and Network Availability (GCNA) Videos: • Working at AWS in the GCNA Team - Meet Robert, VP: • Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer: Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of software development engineer or related occupational experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers . click apply for full job details
09/27/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Service Transformation and Deployment Automation team aims to remove all manual touchpoints from service operations within Amazon Web Services (AWS) Networking, one of the world's largest and most complex networks. Software Development Engineers are instrumental in discovering innovative ways to automate and scale services. They drive stability, consistency, and sustainability of the network while never losing sight of the high security bar our customer's demand. We own a container compute platform in the border network, network device access and locality software, and a business intelligence platform for providing insights into service maturity. This position is located in Minneapolis, USA and working in the heart of AWS global network. Millions of customers rely on Amazon's network for using our retail websites, accessing content on their Kindles, and building applications and businesses on top of the Amazon Web Services (AWS) Cloud. Our goal is to become The Infrastructure Platform for the world - achieving this goal requires automated and massively scalable software services. Success depends on our world-class network infrastructure, and our network depends on our automation. This position involves on-call responsibilities, typically for one week every two months. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice. Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Key job responsibilities You will be responsible for the design, implementation and quality of services you deliver. Your experience working in software development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems. You'll also: • Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security. • Write high quality distributed system software. • Work in an agile, startup-like development environment, where you are always working on the most important stuff. • Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools. • Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers. • Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions. • Contribute to documentation of process and procedures. • Learn from others and help grow those in your team to achieve their best. • Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done. • Participate in an on-call rotation with your team. A day in the life Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events. In this role you: • Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs. • Manage customers during problem resolution and operating efficiently under pressure. • Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail. • Travel to data center/network sites and Amazon/customer offices as needed. About the team Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations. BERE provides the massive scale required to support our AWS customers and internal services, via a network that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers. AWS Global Connectivity and Network Availability (GCNA) Videos: • Working at AWS in the GCNA Team - Meet Robert, VP: • Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer: Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of software development engineer or related occupational experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers . click apply for full job details
Job Description Job Description We are seeking an experienced Scrum Master to facilitate Agile delivery, remove impediments, coordinate dependencies, and maintain focus on MVP outcomes for a Federal data analytics and AI modernization initiative. The team will deliver a secure, scalable platform that integrates structured and unstructured data, provides data visualization and traceable AI-assisted analytics, and gives examiners centralized tools for search, review, monitoring, and decision support. The platform will support professional judgment and will not replace authoritative agency financial or grants-management systems or execute financial transactions. Analytica has been recognized by Inc. Magazine as the fastest-growing private US small business. We work with U.S. government customers in health, civilian, and national security missions. As a core member you'll work with a diverse team of professionals to solve matters, architect nuisances, and come up with alternatives. We offer competitive compensation with opportunities for bonuses, employer paid health care, training and development funds, and 401k match.Key Responsibilities Facilitate Agile delivery for multidisciplinary software, data, analytics, and AI/ML teams. Lead sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, and release planning . Identify and remove delivery impediments, blockers, risks, and dependencies . Coordinate cross-team technical dependencies, priorities, deliverables, and commitments . Track and communicate delivery metrics, sprint progress, risks, actions, issues, and dependencies . Facilitate collaboration between engineering, data, AI/ML, security, infrastructure, and product teams . Support effective backlog management, prioritization, estimation, and capacity planning . Coach teams on Agile principles, Scrum practices, continuous improvement, and delivery best practices . Facilitate stakeholder communication and ensure delivery status, risks, decisions, and technical dependencies are clearly documented. Develop and maintain documentation supporting team operations, delivery processes, transition, and continuous improvement . Promote compliance with applicable security, privacy, accessibility, data governance, and records-management requirements . Required Qualifications Demonstrated experience facilitating Agile delivery for multidisciplinary software, data, analytics, or AI/ML teams . Experience leading sprint planning, daily coordination, backlog refinement, sprint reviews, retrospectives, and release planning . Experience identifying and removing impediments, blockers, risks, and cross-team dependencies . Experience tracking delivery metrics, risks, actions, issues, decisions, and commitments . Strong knowledge of Agile, Scrum, backlog management, sprint execution, and continuous improvement practices . Experience coordinating technical teams across software engineering, data engineering, AI/ML, infrastructure, security, and testing . Strong coaching, facilitation, stakeholder communication, conflict resolution, and problem-solving skills. Strong technical documentation and cross-functional collaboration skills. U.S. citizenship and ability to obtain and maintain Top Secret eligibility . Active Top Secret clearance highly preferred. Preferred Qualifications Experience supporting Agile delivery in secure Federal, regulated, on-premises, cloud, or hybrid environments . Experience supporting software, data, analytics, AI/ML, or technology modernization programs . Familiarity with Jira, Azure DevOps, or similar Agile project-management platforms . Familiarity with CI/CD, DevSecOps, cloud infrastructure, APIs, databases, and modern software development practices . Familiarity with Linux, PostgreSQL, Microsoft SQL Server, Java, .NET, Jenkins, Kubernetes/Rancher, and AI/ML technologies . Experience coordinating technical releases, deployments, testing, and environment dependencies . Experience with Agile metrics, dashboards, velocity, burndown/burnup, cycle time, and delivery forecasting . Scrum Master, SAFe, PMI-ACP, CSM, or PSM certification preferred. About ANALYTICA: Analytica is a leading consulting and information technology solutions provider to public sector organizations supporting health, civilian, and national security missions. Founded in 2009 and headquartered in Bethesda, MD, the company is an established SBA small business that has been recognized by Inc. Magazine each of the past three years as one of the 250 fastest-growing companies in the U.S. Analytica specializes in providing software and systems engineering, information management, analytics & visualization, agile project management, and management consulting services. The company is appraised by the Software Engineering Institute (SEI) at CMMI Maturity Level 3 and is an ISO 9001:2008 certified provider. Analytica LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable federal, state, or local law. As a federal contractor, we comply with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and take affirmative action to employ and advance in employment qualified protected veterans. We ensure that all employment decisions are based on merit, qualifications, and business needs. We prohibit discrimination and harassment of any kind. Analytica LLC also provides reasonable accommodations to applicants and employees with disabilities, in accordance with applicable law. To enhance efficiency, fairness, and accuracy, Analytica may use AI-assisted tools to support certain aspects of our hiring process. Application Review: AI tools may help identify skills and experiences relevant to the role. Interview Support: AI-powered notetaking tools may be used during interviews to document discussions and summarize key points. These tools are used to assist our team. All hiring decisions are made by Analytica recruiters and hiring managers. By submitting an application, you acknowledge that AI-assisted tools may be used to support parts of the application and interview process. When receiving email communication from Analytica, please ensure that the email domain is analytica.net to verify its authenticity. Powered by JazzHR tNmCWKRqFG
09/27/2026
Full time
Job Description Job Description We are seeking an experienced Scrum Master to facilitate Agile delivery, remove impediments, coordinate dependencies, and maintain focus on MVP outcomes for a Federal data analytics and AI modernization initiative. The team will deliver a secure, scalable platform that integrates structured and unstructured data, provides data visualization and traceable AI-assisted analytics, and gives examiners centralized tools for search, review, monitoring, and decision support. The platform will support professional judgment and will not replace authoritative agency financial or grants-management systems or execute financial transactions. Analytica has been recognized by Inc. Magazine as the fastest-growing private US small business. We work with U.S. government customers in health, civilian, and national security missions. As a core member you'll work with a diverse team of professionals to solve matters, architect nuisances, and come up with alternatives. We offer competitive compensation with opportunities for bonuses, employer paid health care, training and development funds, and 401k match.Key Responsibilities Facilitate Agile delivery for multidisciplinary software, data, analytics, and AI/ML teams. Lead sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, and release planning . Identify and remove delivery impediments, blockers, risks, and dependencies . Coordinate cross-team technical dependencies, priorities, deliverables, and commitments . Track and communicate delivery metrics, sprint progress, risks, actions, issues, and dependencies . Facilitate collaboration between engineering, data, AI/ML, security, infrastructure, and product teams . Support effective backlog management, prioritization, estimation, and capacity planning . Coach teams on Agile principles, Scrum practices, continuous improvement, and delivery best practices . Facilitate stakeholder communication and ensure delivery status, risks, decisions, and technical dependencies are clearly documented. Develop and maintain documentation supporting team operations, delivery processes, transition, and continuous improvement . Promote compliance with applicable security, privacy, accessibility, data governance, and records-management requirements . Required Qualifications Demonstrated experience facilitating Agile delivery for multidisciplinary software, data, analytics, or AI/ML teams . Experience leading sprint planning, daily coordination, backlog refinement, sprint reviews, retrospectives, and release planning . Experience identifying and removing impediments, blockers, risks, and cross-team dependencies . Experience tracking delivery metrics, risks, actions, issues, decisions, and commitments . Strong knowledge of Agile, Scrum, backlog management, sprint execution, and continuous improvement practices . Experience coordinating technical teams across software engineering, data engineering, AI/ML, infrastructure, security, and testing . Strong coaching, facilitation, stakeholder communication, conflict resolution, and problem-solving skills. Strong technical documentation and cross-functional collaboration skills. U.S. citizenship and ability to obtain and maintain Top Secret eligibility . Active Top Secret clearance highly preferred. Preferred Qualifications Experience supporting Agile delivery in secure Federal, regulated, on-premises, cloud, or hybrid environments . Experience supporting software, data, analytics, AI/ML, or technology modernization programs . Familiarity with Jira, Azure DevOps, or similar Agile project-management platforms . Familiarity with CI/CD, DevSecOps, cloud infrastructure, APIs, databases, and modern software development practices . Familiarity with Linux, PostgreSQL, Microsoft SQL Server, Java, .NET, Jenkins, Kubernetes/Rancher, and AI/ML technologies . Experience coordinating technical releases, deployments, testing, and environment dependencies . Experience with Agile metrics, dashboards, velocity, burndown/burnup, cycle time, and delivery forecasting . Scrum Master, SAFe, PMI-ACP, CSM, or PSM certification preferred. About ANALYTICA: Analytica is a leading consulting and information technology solutions provider to public sector organizations supporting health, civilian, and national security missions. Founded in 2009 and headquartered in Bethesda, MD, the company is an established SBA small business that has been recognized by Inc. Magazine each of the past three years as one of the 250 fastest-growing companies in the U.S. Analytica specializes in providing software and systems engineering, information management, analytics & visualization, agile project management, and management consulting services. The company is appraised by the Software Engineering Institute (SEI) at CMMI Maturity Level 3 and is an ISO 9001:2008 certified provider. Analytica LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable federal, state, or local law. As a federal contractor, we comply with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and take affirmative action to employ and advance in employment qualified protected veterans. We ensure that all employment decisions are based on merit, qualifications, and business needs. We prohibit discrimination and harassment of any kind. Analytica LLC also provides reasonable accommodations to applicants and employees with disabilities, in accordance with applicable law. To enhance efficiency, fairness, and accuracy, Analytica may use AI-assisted tools to support certain aspects of our hiring process. Application Review: AI tools may help identify skills and experiences relevant to the role. Interview Support: AI-powered notetaking tools may be used during interviews to document discussions and summarize key points. These tools are used to assist our team. All hiring decisions are made by Analytica recruiters and hiring managers. By submitting an application, you acknowledge that AI-assisted tools may be used to support parts of the application and interview process. When receiving email communication from Analytica, please ensure that the email domain is analytica.net to verify its authenticity. Powered by JazzHR tNmCWKRqFG
Job Description Job Description Revolutional delivers advanced technology solutions and mission support to federal agencies across civilian, health, and national security environments. We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes. We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy. Description Title: Project Manager / Scrum Master Location: Remote Terms: Full-time Salary: $125-145k DoE Clearance: Public Trust Travel: 0% Position Description We are seeking a Project Manager / Scrum Master to join our team. The ideal candidate will have experience leading and managing cross-functional Agile Scrum teams to plan, develop, and launch mission-critical Federal Government web applications and content management systems. The Project Manager / Scrum Master will oversee the entire project lifecycle, from initial discovery and design through full website build, launch, and post-launch operations, ensuring that all deliverables meet rigorous performance, quality, and security standards. Responsibilities: Provide overall direction, coordination, implementation, execution, control, and completion of Federal IT web development projects from initial kickoff to final deployment. Serve as Scrum Master for Agile development teams, facilitating all Scrum ceremonies including sprint planning, daily stand-ups, backlog grooming, sprint reviews, and retrospectives. Direct the end-to-end management of a new enterprise Drupal Content Management System (CMS) website from initial setup and architecture through go-live and ongoing maintenance. Coordinate closely with creative design partners, UX/UI specialists, content strategists, and technical teams to ensure seamless visual design integration, web accessibility (Section 508 / WCAG 2.2), and brand alignment. Manage complex project schedules, assess conflicting priorities, eliminate technical blockers, and track team velocity and project health using key metrics and earned value analysis. Proactively identify potential project risks and issues, develop mitigation and contingency plans, and maintain a comprehensive risk register. Ensure all contractual deliverables and performance standards adhere strictly to Quality Assurance Surveillance Plans (QASP) and Federal security and privacy requirements. Serve as the primary client-facing point of contact, maintaining transparent communication with government stakeholders, Contracting Officer Representatives (CORs), and program managers through weekly status meetings and monthly progress reports. Foster a collaborative team culture, conducting regular one-on-one meetings, coaching team members, and maintaining high morale across multidisciplinary technical and creative staff. Requirements U.S. Citizenship and ability to obtain and maintain a Federal Public Trust clearance. Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related field with 8+ years of hands-on experience in project management and Agile best practices. Experience managing full-lifecycle enterprise web development and CMS deployment projects. Demonstrated experience facilitating Scrum ceremonies and managing multidisciplinary technical, creative design, and content teams. Active Project Management Professional (PMP) certification. Active Agile Certification (e.g., Certified ScrumMaster (CSM) or equivalent experience. Proficiency with Agile management tools (e.g., Jira) and project scheduling software such as MS Project. Strong analytical, organizational, client-facing, and oral/written communication skills. Desired Experience leading Drupal website development projects from start to launch. Experience managing and coordinating work with external creative design partners, multimedia agencies, and UX/UI teams. Experience managing Federal Government Contracts. Familiarity with Cloud hosting environments (such as AWS or Azure) and cloud deployment workflows. Familiarity with Artificial Intelligence (AI) technologies, Large Language Models (LLMs), and AI-enabled site features or assistants. Knowledge of Federal security authorization processes (FISMA, NIST SP 800-53) and Section 508 / WCAG 2.2 web accessibility compliance standards. _ Here at Revolutional we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include: Recognized as a Top 20 "Best Place to Work in Virginia" Recipient of Department of Labor's HireVets Gold Medallion Great Place to Work Certification for five years running A Virginia Chamber of Commerce Fantastic 50 company A Northern Virginia Technology Council Tech 100 company Inc. 5000 list of fastest growing companies for eleven years Two-time SBA SBIR Tibbett's Award winner Virginia Values Veterans (V3) Certification We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Revolutional family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to Traditional and HSA- eligible medical insurance plans 100% employer-paid dental and vision insurance options 100% employer-sponsored STD, LTD, and life insurance 5% 401(k) company matching Flexible-schedules and teleworking options Paid holidays and PTO Accrual Plans Paid Parental Leave Professional development and career growth opportunities Team and company-wide events, recognition, and appreciation and so much more! Check out our Revolutional LinkedIn to find out a little more about who we are and if we are the right next step for your career! Revolutional is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Revolutional does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact . "Know Your Rights: Workplace Discrimination is Illegal" Poster U.S. Equal Employment Opportunity Commission
09/27/2026
Full time
Job Description Job Description Revolutional delivers advanced technology solutions and mission support to federal agencies across civilian, health, and national security environments. We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes. We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy. Description Title: Project Manager / Scrum Master Location: Remote Terms: Full-time Salary: $125-145k DoE Clearance: Public Trust Travel: 0% Position Description We are seeking a Project Manager / Scrum Master to join our team. The ideal candidate will have experience leading and managing cross-functional Agile Scrum teams to plan, develop, and launch mission-critical Federal Government web applications and content management systems. The Project Manager / Scrum Master will oversee the entire project lifecycle, from initial discovery and design through full website build, launch, and post-launch operations, ensuring that all deliverables meet rigorous performance, quality, and security standards. Responsibilities: Provide overall direction, coordination, implementation, execution, control, and completion of Federal IT web development projects from initial kickoff to final deployment. Serve as Scrum Master for Agile development teams, facilitating all Scrum ceremonies including sprint planning, daily stand-ups, backlog grooming, sprint reviews, and retrospectives. Direct the end-to-end management of a new enterprise Drupal Content Management System (CMS) website from initial setup and architecture through go-live and ongoing maintenance. Coordinate closely with creative design partners, UX/UI specialists, content strategists, and technical teams to ensure seamless visual design integration, web accessibility (Section 508 / WCAG 2.2), and brand alignment. Manage complex project schedules, assess conflicting priorities, eliminate technical blockers, and track team velocity and project health using key metrics and earned value analysis. Proactively identify potential project risks and issues, develop mitigation and contingency plans, and maintain a comprehensive risk register. Ensure all contractual deliverables and performance standards adhere strictly to Quality Assurance Surveillance Plans (QASP) and Federal security and privacy requirements. Serve as the primary client-facing point of contact, maintaining transparent communication with government stakeholders, Contracting Officer Representatives (CORs), and program managers through weekly status meetings and monthly progress reports. Foster a collaborative team culture, conducting regular one-on-one meetings, coaching team members, and maintaining high morale across multidisciplinary technical and creative staff. Requirements U.S. Citizenship and ability to obtain and maintain a Federal Public Trust clearance. Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related field with 8+ years of hands-on experience in project management and Agile best practices. Experience managing full-lifecycle enterprise web development and CMS deployment projects. Demonstrated experience facilitating Scrum ceremonies and managing multidisciplinary technical, creative design, and content teams. Active Project Management Professional (PMP) certification. Active Agile Certification (e.g., Certified ScrumMaster (CSM) or equivalent experience. Proficiency with Agile management tools (e.g., Jira) and project scheduling software such as MS Project. Strong analytical, organizational, client-facing, and oral/written communication skills. Desired Experience leading Drupal website development projects from start to launch. Experience managing and coordinating work with external creative design partners, multimedia agencies, and UX/UI teams. Experience managing Federal Government Contracts. Familiarity with Cloud hosting environments (such as AWS or Azure) and cloud deployment workflows. Familiarity with Artificial Intelligence (AI) technologies, Large Language Models (LLMs), and AI-enabled site features or assistants. Knowledge of Federal security authorization processes (FISMA, NIST SP 800-53) and Section 508 / WCAG 2.2 web accessibility compliance standards. _ Here at Revolutional we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include: Recognized as a Top 20 "Best Place to Work in Virginia" Recipient of Department of Labor's HireVets Gold Medallion Great Place to Work Certification for five years running A Virginia Chamber of Commerce Fantastic 50 company A Northern Virginia Technology Council Tech 100 company Inc. 5000 list of fastest growing companies for eleven years Two-time SBA SBIR Tibbett's Award winner Virginia Values Veterans (V3) Certification We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Revolutional family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to Traditional and HSA- eligible medical insurance plans 100% employer-paid dental and vision insurance options 100% employer-sponsored STD, LTD, and life insurance 5% 401(k) company matching Flexible-schedules and teleworking options Paid holidays and PTO Accrual Plans Paid Parental Leave Professional development and career growth opportunities Team and company-wide events, recognition, and appreciation and so much more! Check out our Revolutional LinkedIn to find out a little more about who we are and if we are the right next step for your career! Revolutional is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Revolutional does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact . "Know Your Rights: Workplace Discrimination is Illegal" Poster U.S. Equal Employment Opportunity Commission
Sprezzatura Management Consulting
Arlington, Virginia
Job Description Job Description Position Title: Project Manager/Scrum Master Location: Hybrid - 2 days a week in Arlington, VA office Other Considerations: U.S. Citizen or Permanent Resident (Required) Position is contingent on contract award. POSITION SUMMARY Sprezzatura is seeking an experienced Project Manager / Scrum Master to support implementation of a modernized Integrated Planning, Programming, Budgeting, and Execution Procurement System (VIPPS). This position will provide day-to-day delivery management and Agile leadership across three concurrent workstreams: Platform, Functional Implementation, and Data & Integrations. The PM/Scrum Master will coordinate execution across technical and functional teams, manage schedules and dependencies, facilitate Agile delivery, and ensure work remains aligned with program milestones and release objectives. RESPONSIBILITIES Manage day-to-day execution across the Platform, Functional Implementation, and Data & Integrations workstreams Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives Coordinate sprint goals, priorities, schedules, dependencies, and delivery commitments across the three workstreams Identify, track, and escalate risks, issues, dependencies, decisions, and impediments affecting delivery Coordinate cross-functional activities spanning requirements, platform configuration/ development, integrations, testing, security, help desk and releases Work with technical and functional leads to ensure work is sufficiently defined and ready to support planned sprints and releases Maintain project schedules, delivery forecasts, metrics, and status reporting Support the Program Manager with client reporting, governance, deliverables, and executive-level status Maintain accurate delivery information in Jira, Confluence, and applicable VA project management tools Promote effective Agile practices and continuous improvement across the delivery teams QUALIFICATIONS Bachelor's degree in business, IT, Engineering, Management, or a related field, or equivalent relevant experience. 7+ years of IT project/delivery management experience, including complex system implementations 3+ years supporting Agile/Scrum delivery teams as a Scrum Master, Agile PM, Delivery Lead, or similar role Demonstrated experience coordinating multiple concurrent technical and functional workstreams Strong experience with Agile delivery, schedule and dependency management, risk/issue management, and release planning Experience coordinating cross-functional teams and working with technical, business, and client stakeholders Experience with Jira and Confluence or similar tools Strong written, verbal, facilitation, and stakeholder-management skills Ability to meet applicable VA background investigation/security requirement VA or other Federal Government experience Experience with enterprise financial management, ERP/EPM, PPBE, acquisition, or similar business-system implementations Experience with OneStream or comparable enterprise financial management platforms. PMP, CSM, PMI-ACP, SAFe, or comparable certification WORKING CONDITIONS Standard Business hours are Monday through Friday. Occasional extended or weekend hours may be required based on operational needs. Must have reliable internet service that allows for effective telecommuting. PAY RANGE The base salary range for this position is $120,000 to $135,000 annually, depending on geographic work location, relevant experience, skills, education, internal equity, security clearance, and contract requirements. Geographic salary ranges are determined in accordance with the company's compensation practices and represent a good-faith estimate of the compensation for this position at the time of posting. BENEFITS Sprezzatura offers a comprehensive and flexible benefit package to include: Medical, Dental, and Vision Health Saving Account (when enrolled in eligible plan) with Company contribution Company paid Life, Accidental Death, Short-term & Long-term Disability Voluntary Accident, Hospital Indemnity, & Critical Care Insurance Voluntary Medical & Dependent Care Flexible Spending Accounts Accrued Paid Time Off & Company Paid Holidays 401(k) Retirement Plan with Company match WORK AUTHORIZATION Sprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. Sprezzatura is a mission-driven, Service-Disabled Veteran-Owned Small Business (SDVOSB) that thrives at the intersection of technology, innovation, and impact. We specialize in secure, scalable, and human-centered digital solutions that accelerate government transformation. Our work spans DevSecOps, health IT modernization, intelligent automation, benefits delivery, and digital communications. We partner with agencies ready to evolve-delivering not just strategy, but measurable execution. Rooted in operational excellence and driven by curiosity, we help our clients navigate complexity with clarity, turning ambitious ideas into real-world outcomes. No buzzwords. Just impact. EEO STATEMENT Sprezzatura is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Applicants have the right to discuss, disclose, or inquire about compensation without retaliation. Reasonable accommodations are available for qualified individuals with disabilities. This job description is not intended to be an employment contract and does not guarantee employment for any specific duration.
09/27/2026
Full time
Job Description Job Description Position Title: Project Manager/Scrum Master Location: Hybrid - 2 days a week in Arlington, VA office Other Considerations: U.S. Citizen or Permanent Resident (Required) Position is contingent on contract award. POSITION SUMMARY Sprezzatura is seeking an experienced Project Manager / Scrum Master to support implementation of a modernized Integrated Planning, Programming, Budgeting, and Execution Procurement System (VIPPS). This position will provide day-to-day delivery management and Agile leadership across three concurrent workstreams: Platform, Functional Implementation, and Data & Integrations. The PM/Scrum Master will coordinate execution across technical and functional teams, manage schedules and dependencies, facilitate Agile delivery, and ensure work remains aligned with program milestones and release objectives. RESPONSIBILITIES Manage day-to-day execution across the Platform, Functional Implementation, and Data & Integrations workstreams Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives Coordinate sprint goals, priorities, schedules, dependencies, and delivery commitments across the three workstreams Identify, track, and escalate risks, issues, dependencies, decisions, and impediments affecting delivery Coordinate cross-functional activities spanning requirements, platform configuration/ development, integrations, testing, security, help desk and releases Work with technical and functional leads to ensure work is sufficiently defined and ready to support planned sprints and releases Maintain project schedules, delivery forecasts, metrics, and status reporting Support the Program Manager with client reporting, governance, deliverables, and executive-level status Maintain accurate delivery information in Jira, Confluence, and applicable VA project management tools Promote effective Agile practices and continuous improvement across the delivery teams QUALIFICATIONS Bachelor's degree in business, IT, Engineering, Management, or a related field, or equivalent relevant experience. 7+ years of IT project/delivery management experience, including complex system implementations 3+ years supporting Agile/Scrum delivery teams as a Scrum Master, Agile PM, Delivery Lead, or similar role Demonstrated experience coordinating multiple concurrent technical and functional workstreams Strong experience with Agile delivery, schedule and dependency management, risk/issue management, and release planning Experience coordinating cross-functional teams and working with technical, business, and client stakeholders Experience with Jira and Confluence or similar tools Strong written, verbal, facilitation, and stakeholder-management skills Ability to meet applicable VA background investigation/security requirement VA or other Federal Government experience Experience with enterprise financial management, ERP/EPM, PPBE, acquisition, or similar business-system implementations Experience with OneStream or comparable enterprise financial management platforms. PMP, CSM, PMI-ACP, SAFe, or comparable certification WORKING CONDITIONS Standard Business hours are Monday through Friday. Occasional extended or weekend hours may be required based on operational needs. Must have reliable internet service that allows for effective telecommuting. PAY RANGE The base salary range for this position is $120,000 to $135,000 annually, depending on geographic work location, relevant experience, skills, education, internal equity, security clearance, and contract requirements. Geographic salary ranges are determined in accordance with the company's compensation practices and represent a good-faith estimate of the compensation for this position at the time of posting. BENEFITS Sprezzatura offers a comprehensive and flexible benefit package to include: Medical, Dental, and Vision Health Saving Account (when enrolled in eligible plan) with Company contribution Company paid Life, Accidental Death, Short-term & Long-term Disability Voluntary Accident, Hospital Indemnity, & Critical Care Insurance Voluntary Medical & Dependent Care Flexible Spending Accounts Accrued Paid Time Off & Company Paid Holidays 401(k) Retirement Plan with Company match WORK AUTHORIZATION Sprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. Sprezzatura is a mission-driven, Service-Disabled Veteran-Owned Small Business (SDVOSB) that thrives at the intersection of technology, innovation, and impact. We specialize in secure, scalable, and human-centered digital solutions that accelerate government transformation. Our work spans DevSecOps, health IT modernization, intelligent automation, benefits delivery, and digital communications. We partner with agencies ready to evolve-delivering not just strategy, but measurable execution. Rooted in operational excellence and driven by curiosity, we help our clients navigate complexity with clarity, turning ambitious ideas into real-world outcomes. No buzzwords. Just impact. EEO STATEMENT Sprezzatura is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Applicants have the right to discuss, disclose, or inquire about compensation without retaliation. Reasonable accommodations are available for qualified individuals with disabilities. This job description is not intended to be an employment contract and does not guarantee employment for any specific duration.
Job Description Job Description Altamira brings a commercial mindset to solving the most complex national security problems by delivering mission application development, multi-intelligence analysis, and data science technologies and solutions to the defense, intelligence, and homeland security communities. Altamira's culture of innovation and excellence, and mid-market-size, positions us as the premier next generation leader bringing technology solutions to mission. Position Description We are seeking an experienced R&D Technical Lead to bridge the gap between AI/ML research and production-ready solutions. In this role, you will provide technical leadership across AI/ML and software engineering, guiding teams from early-stage research concepts through successful customer delivery. The ideal candidate brings a broad software engineering background combined with strong AI/ML expertise, with the ability to translate machine learning models and research into scalable, integrated software architectures. You will collaborate across disciplines to drive technical decisions, mentor development teams, and ensure solutions meet real-world customer needs. Our work focuses on applied AI/ML solutions for real-world object tracking, detection, and characterization, enabling advanced data triaging and system automation. These capabilities help our customers manage increasing volumes of data and address the challenges associated with data saturation. Core Responsibilities Team Leadership: Provide technical guidance to engineering teams, aligning project requirements to technical tasking System Architecture: Design and implement scalable, high-performance software systems that integrate AI/ML capabilities Collection Coordination: Architect multi-agent or agentic workflows to synchronize data collection efforts across various projects, optimizing resource allocation. Technical Mentorship: Lead a high-performing team of engineers, conducting code reviews and setting engineering standards for MLOps and production pipelines. Strategic Integration: Collaborate with project managers to translate complex client requirements into actionable AI/ML roadmaps. Qualifications & Skills Education: Bachelor's or above in Computer Science, AI, or a related quantitative field. Experience: 7+ years of professional experience in machine learning, with at least 3 years leading teams from research or prototyping through production deployment. Computer Vision Expertise: Proven track record in developing computer vision models for object tracking (e.g., CNNs, Transformers) and real-time video analytics. Advanced Programming: Expert-level proficiency in Python and high-performance languages (C++/Rust/Java) alongside familiarity with backend deployment tools (Docker, Kubernetes). Data Management: Experience overseeing the full data lifecycle, from acquisition and cleaning to high-fidelity labeling for specialized collections. Communication: Ability to articulate complex AI concepts to non-technical stakeholders and executive leadership.
09/27/2026
Full time
Job Description Job Description Altamira brings a commercial mindset to solving the most complex national security problems by delivering mission application development, multi-intelligence analysis, and data science technologies and solutions to the defense, intelligence, and homeland security communities. Altamira's culture of innovation and excellence, and mid-market-size, positions us as the premier next generation leader bringing technology solutions to mission. Position Description We are seeking an experienced R&D Technical Lead to bridge the gap between AI/ML research and production-ready solutions. In this role, you will provide technical leadership across AI/ML and software engineering, guiding teams from early-stage research concepts through successful customer delivery. The ideal candidate brings a broad software engineering background combined with strong AI/ML expertise, with the ability to translate machine learning models and research into scalable, integrated software architectures. You will collaborate across disciplines to drive technical decisions, mentor development teams, and ensure solutions meet real-world customer needs. Our work focuses on applied AI/ML solutions for real-world object tracking, detection, and characterization, enabling advanced data triaging and system automation. These capabilities help our customers manage increasing volumes of data and address the challenges associated with data saturation. Core Responsibilities Team Leadership: Provide technical guidance to engineering teams, aligning project requirements to technical tasking System Architecture: Design and implement scalable, high-performance software systems that integrate AI/ML capabilities Collection Coordination: Architect multi-agent or agentic workflows to synchronize data collection efforts across various projects, optimizing resource allocation. Technical Mentorship: Lead a high-performing team of engineers, conducting code reviews and setting engineering standards for MLOps and production pipelines. Strategic Integration: Collaborate with project managers to translate complex client requirements into actionable AI/ML roadmaps. Qualifications & Skills Education: Bachelor's or above in Computer Science, AI, or a related quantitative field. Experience: 7+ years of professional experience in machine learning, with at least 3 years leading teams from research or prototyping through production deployment. Computer Vision Expertise: Proven track record in developing computer vision models for object tracking (e.g., CNNs, Transformers) and real-time video analytics. Advanced Programming: Expert-level proficiency in Python and high-performance languages (C++/Rust/Java) alongside familiarity with backend deployment tools (Docker, Kubernetes). Data Management: Experience overseeing the full data lifecycle, from acquisition and cleaning to high-fidelity labeling for specialized collections. Communication: Ability to articulate complex AI concepts to non-technical stakeholders and executive leadership.
Job Description Job Description Company Description EBG powers a proprietary suite of e-commerce platforms and technology solutions to deliver exclusive deals and special offers from the world's top brands and experiences. Specializing in live entertainment, travel, retail products and services, EBG operates a network of employee and membership-based marketplaces with a reach exceeding 100 million users. EBG owns the nation's most comprehensive employee savings program, serving over 40,000 corporate clients through its B2B2C platforms TicketsatWork, Plum Benefits, Working Advantage, and Beneplace and offers additional value through its loyalty program, FunLife Rewards. Undercover Tourist , a prominent online travel site, is owned by EBG. Visit to learn more about EBG and its commitment to connecting people to exceptional experiences. EBG's people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. We believe in the value of working near our colleagues, and we foster and prioritize meaningful in-person connection whenever possible. EBG primarily hires within our core cities-Orlando, New York, Austin, Las Vegas, and Aventura (Miami) with a focus on candidates located within a commutable distance to collaboration offices within these markets. Job Description This role reports to the Senior Project Manager, and is responsible for defining, monitoring and delivering multiple business and technology projects ranging from short 1-month projects to extensive full year projects. This role also operates as a hybrid Project Manager/Scrum Master, serving as a bridge between the Scrum Master of a newly formed agile domain and the Project Manager function for any budgeted or enterprise-level projects within that domain - ensuring alignment between day-to-day agile team execution and broader portfolio, budget, and stakeholder reporting needs. Projects will vary supporting multiple business topics including Sales, Marketing, Customer Care, Finance/Accounting, Partner/Product Management, and our Technology team. The ideal candidate will have solid Project Management experience delivering in Agile and has a working knowledge of Scrum practices, as well as having excellent communication skills. This position may require minor travel for project kickoffs or meetings at key project inflection points. Duties and Responsibilities Project Management Work with Information Systems, Product Management, and Business stakeholders to create, plan and prioritize project elements based on project objectives, cost/benefit considerations, risk, timing, capacity, and interdependencies. Provide proactive and consistent reporting and communication on project status, and demand utilization. Define, document, and iterate on the key processes including roles, activities, artifacts, workflows, and change processes. Continuously assess process to ensure new opportunities to increase effectiveness. Assure understanding and control of sync points and dependencies between projects being managed in comparison to other initiatives in EBG's project portfolio. Proactively and creatively drive project timelines/deadlines in a highly matrixed organization with frequently changing priorities. Serves as primary contact for project status and performance. Ability to lead groups, employ strategic thinking, and direct involvement in delivering against targets. Understanding of software development and infrastructure project lifecycles in both agile and waterfall development approaches. Manage and lead project risk assessment evaluation and mitigation activities on projects under management. Ability to assess the impact of new project requirements on an existing team workload including impact to schedule. Address and/or escalate project related issues in a timely fashion. Complete ad hoc analysis and reporting as required in supporting the business case for projects and driving prioritization decisions based on quantifiable factors. Stay current on project management best practices and provide expertise. Scrum Master Serve as a Scrum Master for a newly established agile domain, facilitating core team Scrum ceremonies (Sprint planning, daily standups, sprint review and retrospectives). Help identify and remove impediments to team progress, escalating risks and/or blockers appropriately. Support maintenance of agile artifacts such as product/sprint backlogs, burndown/burnup charts, and velocity metrics, translating them into portfolio-level status reporting. Coach teams and stakeholders on agile principles and practices, promoting a self-organizing, continuously improving team environment. Serve as a bridge between the domain's Scrum Master role and the enterprise Project Management function, ensuring budgeted and enterprise-level work is accurately reflected in sprint planning, backlogs, and delivery timelines, Qualifications Bachelor's Degree in computer science, project management or other related degree. 3+ years of successful project management or scrum experience managing large-scale software initiatives through all phases of the development life cycle. Working knowledge of Scrum/Agile frameworks and ceremonies, with experience acting in or closely alongside a Scrum Master. Hands-on experience in project/portfolio resource planning, reporting, prioritization, and resource budgeting. Strong familiarity with workflow management and other efficiency tools i.e. Jira, SharePoint, etc. Able to balance tactical day-to-day project execution with strategic sprint planning and roadmap alignment. Understanding of API's in software / web development. Proven ability to develop strong partnerships with peers and other team members, influencing decision making at all levels without formal reporting structure authority. Experience leading projects and programs within and outside of IT, as well as projects and programs that involved external providers, encompassing iterative and agile development. Outstanding presentation, communication, and facilitation skills. Vendor management and procurement experience with external labor resources delivering projects. Demonstrated ability to advance multiple priority assignments and projects concurrently and within established deadlines. PMP certification is a plus; Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) certification a plus Experience in the travel & entertainment industry a plus! This role will work with ticketing and entertainment focused initiatives involving theme parks, Broadway, sports, concerts, & live entertainment. Additional Information EBG offers outstanding employee benefits including: Medical, Dental & Vision 401k Match Short Term Disability, Long Term Disability (Company Paid) Company Paid Basic Life and AD&D Additional Voluntary Benefits Flexible Work Arrangements 3 Weeks of PTO + 5 Personal Days Paid Holiday Break from Christmas to New Year Paid Holidays Fitness Reimbursement Program Annual Day of Giving Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace! The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.
09/27/2026
Full time
Job Description Job Description Company Description EBG powers a proprietary suite of e-commerce platforms and technology solutions to deliver exclusive deals and special offers from the world's top brands and experiences. Specializing in live entertainment, travel, retail products and services, EBG operates a network of employee and membership-based marketplaces with a reach exceeding 100 million users. EBG owns the nation's most comprehensive employee savings program, serving over 40,000 corporate clients through its B2B2C platforms TicketsatWork, Plum Benefits, Working Advantage, and Beneplace and offers additional value through its loyalty program, FunLife Rewards. Undercover Tourist , a prominent online travel site, is owned by EBG. Visit to learn more about EBG and its commitment to connecting people to exceptional experiences. EBG's people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. We believe in the value of working near our colleagues, and we foster and prioritize meaningful in-person connection whenever possible. EBG primarily hires within our core cities-Orlando, New York, Austin, Las Vegas, and Aventura (Miami) with a focus on candidates located within a commutable distance to collaboration offices within these markets. Job Description This role reports to the Senior Project Manager, and is responsible for defining, monitoring and delivering multiple business and technology projects ranging from short 1-month projects to extensive full year projects. This role also operates as a hybrid Project Manager/Scrum Master, serving as a bridge between the Scrum Master of a newly formed agile domain and the Project Manager function for any budgeted or enterprise-level projects within that domain - ensuring alignment between day-to-day agile team execution and broader portfolio, budget, and stakeholder reporting needs. Projects will vary supporting multiple business topics including Sales, Marketing, Customer Care, Finance/Accounting, Partner/Product Management, and our Technology team. The ideal candidate will have solid Project Management experience delivering in Agile and has a working knowledge of Scrum practices, as well as having excellent communication skills. This position may require minor travel for project kickoffs or meetings at key project inflection points. Duties and Responsibilities Project Management Work with Information Systems, Product Management, and Business stakeholders to create, plan and prioritize project elements based on project objectives, cost/benefit considerations, risk, timing, capacity, and interdependencies. Provide proactive and consistent reporting and communication on project status, and demand utilization. Define, document, and iterate on the key processes including roles, activities, artifacts, workflows, and change processes. Continuously assess process to ensure new opportunities to increase effectiveness. Assure understanding and control of sync points and dependencies between projects being managed in comparison to other initiatives in EBG's project portfolio. Proactively and creatively drive project timelines/deadlines in a highly matrixed organization with frequently changing priorities. Serves as primary contact for project status and performance. Ability to lead groups, employ strategic thinking, and direct involvement in delivering against targets. Understanding of software development and infrastructure project lifecycles in both agile and waterfall development approaches. Manage and lead project risk assessment evaluation and mitigation activities on projects under management. Ability to assess the impact of new project requirements on an existing team workload including impact to schedule. Address and/or escalate project related issues in a timely fashion. Complete ad hoc analysis and reporting as required in supporting the business case for projects and driving prioritization decisions based on quantifiable factors. Stay current on project management best practices and provide expertise. Scrum Master Serve as a Scrum Master for a newly established agile domain, facilitating core team Scrum ceremonies (Sprint planning, daily standups, sprint review and retrospectives). Help identify and remove impediments to team progress, escalating risks and/or blockers appropriately. Support maintenance of agile artifacts such as product/sprint backlogs, burndown/burnup charts, and velocity metrics, translating them into portfolio-level status reporting. Coach teams and stakeholders on agile principles and practices, promoting a self-organizing, continuously improving team environment. Serve as a bridge between the domain's Scrum Master role and the enterprise Project Management function, ensuring budgeted and enterprise-level work is accurately reflected in sprint planning, backlogs, and delivery timelines, Qualifications Bachelor's Degree in computer science, project management or other related degree. 3+ years of successful project management or scrum experience managing large-scale software initiatives through all phases of the development life cycle. Working knowledge of Scrum/Agile frameworks and ceremonies, with experience acting in or closely alongside a Scrum Master. Hands-on experience in project/portfolio resource planning, reporting, prioritization, and resource budgeting. Strong familiarity with workflow management and other efficiency tools i.e. Jira, SharePoint, etc. Able to balance tactical day-to-day project execution with strategic sprint planning and roadmap alignment. Understanding of API's in software / web development. Proven ability to develop strong partnerships with peers and other team members, influencing decision making at all levels without formal reporting structure authority. Experience leading projects and programs within and outside of IT, as well as projects and programs that involved external providers, encompassing iterative and agile development. Outstanding presentation, communication, and facilitation skills. Vendor management and procurement experience with external labor resources delivering projects. Demonstrated ability to advance multiple priority assignments and projects concurrently and within established deadlines. PMP certification is a plus; Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) certification a plus Experience in the travel & entertainment industry a plus! This role will work with ticketing and entertainment focused initiatives involving theme parks, Broadway, sports, concerts, & live entertainment. Additional Information EBG offers outstanding employee benefits including: Medical, Dental & Vision 401k Match Short Term Disability, Long Term Disability (Company Paid) Company Paid Basic Life and AD&D Additional Voluntary Benefits Flexible Work Arrangements 3 Weeks of PTO + 5 Personal Days Paid Holiday Break from Christmas to New Year Paid Holidays Fitness Reimbursement Program Annual Day of Giving Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace! The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.
Job Description Job Description Overview Configuration Manager WORK LOCATION: Hanscom AFB, MA (In Office/On Base 3 days a week) SALARY RANGE: $115,000 - $135,000 depending on experience, certifications, and qualifications JOB STATUS: Full-time; salaried SECURITY CLEARANCE: MUST have an active Secret security clearance Astrion has an exciting opportunity for a Configuration Manager to support the Survivable Airborne Operations Center (SAOC) Division at Hanscom AFB, MA. The SAOC program is a Major Defense Acquisition Program tasked with leading the development and delivery of the replacement fleet for the E-4B National Airborne Operations (NAOC). Responsibilities Responsible for maintaining technical baselines, especially software baselines, of USAF systems in accordance with Dept of Defense and USAF guidance. Design, develop, and establish configuration management documentation based on prescribed standards, program requirements, and conventional best practices. Prepare documentation for, coordinate, and lead Configuration Control Boards. Conduct closeout actions and archive all CM documentation. Report CCB status to leadership. Assist in preparing and reviewing program/project documentation, e.g. Requests for Proposals (RFPs), Statement Of Objectives (SOOs), Statements-of-Work (SOWs), Performance Works Statements (PWS), System/Technical Requirements Documents (SRD/TRD), Contract Data Requirements Lists (CDRL), AF Form 1067s, etc. and assist in source selections for systems. Review and update CM plans periodically in accordance with USAF guidance. Develop process, then maintain and standardize technical performance matrices to include capturing update steps, configuration control considerations, and approval process. Develop process documents. Maintain configuration control of assessments developed by the technical team. Qualifications Experience on Dept of Defense or Air Force acquisition programs is highly desired. Experience with Configuration Management tools. Demonstrated characteristics of a self-starter who is able to work independently and effectively interact with program team members and senior leadership.
09/27/2026
Full time
Job Description Job Description Overview Configuration Manager WORK LOCATION: Hanscom AFB, MA (In Office/On Base 3 days a week) SALARY RANGE: $115,000 - $135,000 depending on experience, certifications, and qualifications JOB STATUS: Full-time; salaried SECURITY CLEARANCE: MUST have an active Secret security clearance Astrion has an exciting opportunity for a Configuration Manager to support the Survivable Airborne Operations Center (SAOC) Division at Hanscom AFB, MA. The SAOC program is a Major Defense Acquisition Program tasked with leading the development and delivery of the replacement fleet for the E-4B National Airborne Operations (NAOC). Responsibilities Responsible for maintaining technical baselines, especially software baselines, of USAF systems in accordance with Dept of Defense and USAF guidance. Design, develop, and establish configuration management documentation based on prescribed standards, program requirements, and conventional best practices. Prepare documentation for, coordinate, and lead Configuration Control Boards. Conduct closeout actions and archive all CM documentation. Report CCB status to leadership. Assist in preparing and reviewing program/project documentation, e.g. Requests for Proposals (RFPs), Statement Of Objectives (SOOs), Statements-of-Work (SOWs), Performance Works Statements (PWS), System/Technical Requirements Documents (SRD/TRD), Contract Data Requirements Lists (CDRL), AF Form 1067s, etc. and assist in source selections for systems. Review and update CM plans periodically in accordance with USAF guidance. Develop process, then maintain and standardize technical performance matrices to include capturing update steps, configuration control considerations, and approval process. Develop process documents. Maintain configuration control of assessments developed by the technical team. Qualifications Experience on Dept of Defense or Air Force acquisition programs is highly desired. Experience with Configuration Management tools. Demonstrated characteristics of a self-starter who is able to work independently and effectively interact with program team members and senior leadership.
Job Description Job Description Overview Scrum Master / Agile Coach - SME Lorton, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Advanced Solutions and Intelligence Services, LLC (CASIS), is a wholly-owned subsidiary of the Chenega Corporation, an Alaska Native Corporation (ANC) headquartered in Anchorage, Alaska. CASIS is an 8(a), ANC-Owned, Small Disadvantaged Business (SDB) headquartered in Sierra Vista, AZ. We are a professional services provider specializing in the delivery of Intelligence Operations and Cyber Support Services to the Department of Defense (DoD) & other agencies within the U.S. Government (USG). CASIS is a part of Chenega Corporation's Military, Intelligence, and Operations Support (MIOS) Strategic Business Unit (SBU). The SBU operates as a leveraged services model that increases the depth & scalability of our support staff while reducing costs to our customers. Chenega MIOS has over 1,700 employees located across the United States & internationally, with experience that includes management of contracts valued at $2 Billion that provide services to large federal agencies. Chenega Advanced Solutions and Intelligence Services is seeking a Scrum Master / Agile Coach - SME role that utilizes Agile processes, partnering with the Army Enterprise Staff Management Systems (AESMS) Product Lead and leadership teams and working with project teams to deliver on time and on budget at scale. This position will work in a Scrum/SAFe environment using Scrum principles at the Department of War Service level to drive and implement the Joint Enterprise Task Management System (JETMS) application across each service. The Scrum Master / Agile Coach - SME must demonstrate a high level of expertise in estimating work effort, planning sprint backlogs, facilitating daily stand-up meetings, and conducting sprint demo and retrospective meetings throughout all Agile sprint phases for this custom software development project. Responsibilities Guide service level program managers using Agile in a large program that includes multiple Agile teams, releases, and projects that operate in parallel (e.g., Scrum of Scrums). Demonstrate breadth and depth of experience in the tools and techniques of the Scrum/SAFe Agile Framework at scale. Demonstrate knowledge and understanding of how to implement the architecture in an Agile environment, how to combine the use of component and feature teams, and how to coordinate multiple teams when managing Agile software development for large-scale enterprise development. Demonstrate an understanding of the constraints and ability to apply means and methods to overcome these constraints when implementing Agile in a federal contracting environment. Coach project teams and assist them to execute Agile practices in achieving Continuous Integration and Continuous Deployment and Delivery. Assist in easing the organizational cultural transition from well-established federal hierarchical structures, processes, and reporting to the transformation that Agile tends to introduce. Help the project team to overcome internal barriers to excellence by assisting with tasks such as defining the Definition of Done, estimation of stories, and navigating through difficult Agile issues Expert facilitator to elicit and document future-state processes and high-level requirements. Support business development activities as required (e.g., customer technical capabilities briefings, past performance content, technical solutions). Other duties as assigned. Qualifications Bachelor's degree with 5+ years of experience OR Highschool experience with 7+ years of experience with the following: Agile Coach or Scrum Master with Agile tools, including JIRA and Confluence to support reporting and deliverables tracking Experience with both Scrum and Kanban methodologies Must have experience with teaching technical/non-technical teams the basic Agile framework concepts Must have experience with defining Stories and prioritizing the Team Backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components Must have experience with creating solutions in a collaborative, cross-functional team environment Scrum Alliance Certified ScrumMaster Certification required Must be a US citizen Background check required Successfully pass background and drug screening Preferred Qualifications: Secret Security Clearance preferred Knowledge, Skills and Abilities: Certification in Agile methodologies, like Certified ScrumMaster (CSM), Certified Scrum Professional (CSP), or SAFe Program Consultant (SPC) is preferred Experience with Microsoft Azure DevOps preferred but not required Deep understanding of Agile principles and practices, as well as various frameworks, like Scrum, Kanban, Lean, and SAFe Knowledge of software development life cycle (SLDC) is required. Experience with agile tools and software (e.g., JIRA, Confluence) Experience coaching teams and individuals on Agile practices, facilitating workshops, and fostering a culture of continuous improvement Strong leadership and interpersonal skills with the ability to influence and inspire teams to adopt Agile practices and mindset Excellent communication skills, both verbal and written, with the ability to convey complex concepts in a clear and concise manner Experience in organizational transformation and change management Advanced skills in problem-solving Good work ethic and active desire to learn Skillful time management and organizational skills to set and meet deadlines Excellent written and oral communication skills Ability to work both independently and within a team Ability to work effectively in a team environment to encourage collaboration, innovation, and continuous improvement Ability to be in a leadership role Ability to meet minimum security requirements How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor at-Chenega-MIOS- EI_IE369514.11,23.htm LinkedIn - Facebook -
09/27/2026
Full time
Job Description Job Description Overview Scrum Master / Agile Coach - SME Lorton, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Advanced Solutions and Intelligence Services, LLC (CASIS), is a wholly-owned subsidiary of the Chenega Corporation, an Alaska Native Corporation (ANC) headquartered in Anchorage, Alaska. CASIS is an 8(a), ANC-Owned, Small Disadvantaged Business (SDB) headquartered in Sierra Vista, AZ. We are a professional services provider specializing in the delivery of Intelligence Operations and Cyber Support Services to the Department of Defense (DoD) & other agencies within the U.S. Government (USG). CASIS is a part of Chenega Corporation's Military, Intelligence, and Operations Support (MIOS) Strategic Business Unit (SBU). The SBU operates as a leveraged services model that increases the depth & scalability of our support staff while reducing costs to our customers. Chenega MIOS has over 1,700 employees located across the United States & internationally, with experience that includes management of contracts valued at $2 Billion that provide services to large federal agencies. Chenega Advanced Solutions and Intelligence Services is seeking a Scrum Master / Agile Coach - SME role that utilizes Agile processes, partnering with the Army Enterprise Staff Management Systems (AESMS) Product Lead and leadership teams and working with project teams to deliver on time and on budget at scale. This position will work in a Scrum/SAFe environment using Scrum principles at the Department of War Service level to drive and implement the Joint Enterprise Task Management System (JETMS) application across each service. The Scrum Master / Agile Coach - SME must demonstrate a high level of expertise in estimating work effort, planning sprint backlogs, facilitating daily stand-up meetings, and conducting sprint demo and retrospective meetings throughout all Agile sprint phases for this custom software development project. Responsibilities Guide service level program managers using Agile in a large program that includes multiple Agile teams, releases, and projects that operate in parallel (e.g., Scrum of Scrums). Demonstrate breadth and depth of experience in the tools and techniques of the Scrum/SAFe Agile Framework at scale. Demonstrate knowledge and understanding of how to implement the architecture in an Agile environment, how to combine the use of component and feature teams, and how to coordinate multiple teams when managing Agile software development for large-scale enterprise development. Demonstrate an understanding of the constraints and ability to apply means and methods to overcome these constraints when implementing Agile in a federal contracting environment. Coach project teams and assist them to execute Agile practices in achieving Continuous Integration and Continuous Deployment and Delivery. Assist in easing the organizational cultural transition from well-established federal hierarchical structures, processes, and reporting to the transformation that Agile tends to introduce. Help the project team to overcome internal barriers to excellence by assisting with tasks such as defining the Definition of Done, estimation of stories, and navigating through difficult Agile issues Expert facilitator to elicit and document future-state processes and high-level requirements. Support business development activities as required (e.g., customer technical capabilities briefings, past performance content, technical solutions). Other duties as assigned. Qualifications Bachelor's degree with 5+ years of experience OR Highschool experience with 7+ years of experience with the following: Agile Coach or Scrum Master with Agile tools, including JIRA and Confluence to support reporting and deliverables tracking Experience with both Scrum and Kanban methodologies Must have experience with teaching technical/non-technical teams the basic Agile framework concepts Must have experience with defining Stories and prioritizing the Team Backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components Must have experience with creating solutions in a collaborative, cross-functional team environment Scrum Alliance Certified ScrumMaster Certification required Must be a US citizen Background check required Successfully pass background and drug screening Preferred Qualifications: Secret Security Clearance preferred Knowledge, Skills and Abilities: Certification in Agile methodologies, like Certified ScrumMaster (CSM), Certified Scrum Professional (CSP), or SAFe Program Consultant (SPC) is preferred Experience with Microsoft Azure DevOps preferred but not required Deep understanding of Agile principles and practices, as well as various frameworks, like Scrum, Kanban, Lean, and SAFe Knowledge of software development life cycle (SLDC) is required. Experience with agile tools and software (e.g., JIRA, Confluence) Experience coaching teams and individuals on Agile practices, facilitating workshops, and fostering a culture of continuous improvement Strong leadership and interpersonal skills with the ability to influence and inspire teams to adopt Agile practices and mindset Excellent communication skills, both verbal and written, with the ability to convey complex concepts in a clear and concise manner Experience in organizational transformation and change management Advanced skills in problem-solving Good work ethic and active desire to learn Skillful time management and organizational skills to set and meet deadlines Excellent written and oral communication skills Ability to work both independently and within a team Ability to work effectively in a team environment to encourage collaboration, innovation, and continuous improvement Ability to be in a leadership role Ability to meet minimum security requirements How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor at-Chenega-MIOS- EI_IE369514.11,23.htm LinkedIn - Facebook -
Job Description Job Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Scrum Master II Location: Carmel, IN (Hybrid) Duration: 3+ Months Pay Range: $55 to $58.70/hr Job Description: Serves as servant leader and coach for Agile teams. Facilitates team learning and growth and drives development of a Lean / Agile operating model. Works with teams to continuously productivity, predictability and transparency while providing guidance to help teams through Agile ceremonies, release planning and impediment removal. Coaches and provides guidance to help teams through Agile ceremonies, release planning and impediment removal. Fosters an inclusive culture, ensuring team members are fully engaged, understand and accept team and individual accountabilities and collaborate effectively in achievement of expected outcomes. Primary Duties/ Key Responsibilities: Serves as Scrum Master for an assigned Agile team within a specified product or feature area. Coaches team / team members on adherence to Lean / Agile methodology, striving to improve productivity, predictability and transparency. Consults with product owner / manager on Lean / Agile benefits, including: Improved project control and risk reduction, Enhanced delivery, Sustainability and reuse, Transparency. Escalates and tracks complex (cross-team) and difficult issues and impediments to management for consideration and help with resolution. Facilitates preparation and readiness for cross-team feature alignment / planning events Collaborates with Product and Engineering teams through all technology and process development steps. Provides input to development managers on resourcing to address critical bottlenecks. Ensures team(s) utilizes appropriate tools and quality processes (e.g., Feature / Epic / Story kick off, pair programming, automated test coverage). Collects, interprets and communicates metrics regarding team performance, identifying leading indicators of challenges and suggesting resolutions. Drives team productivity improvements and measures and communicates outcome of initiatives. Required Experience & Specialized Knowledge and skills Bachelor's degree in a related discipline and 2 years' experience in a related field; or a different combination, such as a master's degree and up to 2 years' experience; or 10 years' experience in a related field with no degree. Foundational skills in analytical thinking, effective presentations, managing multiple priorities, project administration & management and technology savvy. Acts with integrity. Foundational skills in building partnerships, driving innovation, focusing on execution and striving for excellence. Other duties as needed or required. About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
09/27/2026
Full time
Job Description Job Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Scrum Master II Location: Carmel, IN (Hybrid) Duration: 3+ Months Pay Range: $55 to $58.70/hr Job Description: Serves as servant leader and coach for Agile teams. Facilitates team learning and growth and drives development of a Lean / Agile operating model. Works with teams to continuously productivity, predictability and transparency while providing guidance to help teams through Agile ceremonies, release planning and impediment removal. Coaches and provides guidance to help teams through Agile ceremonies, release planning and impediment removal. Fosters an inclusive culture, ensuring team members are fully engaged, understand and accept team and individual accountabilities and collaborate effectively in achievement of expected outcomes. Primary Duties/ Key Responsibilities: Serves as Scrum Master for an assigned Agile team within a specified product or feature area. Coaches team / team members on adherence to Lean / Agile methodology, striving to improve productivity, predictability and transparency. Consults with product owner / manager on Lean / Agile benefits, including: Improved project control and risk reduction, Enhanced delivery, Sustainability and reuse, Transparency. Escalates and tracks complex (cross-team) and difficult issues and impediments to management for consideration and help with resolution. Facilitates preparation and readiness for cross-team feature alignment / planning events Collaborates with Product and Engineering teams through all technology and process development steps. Provides input to development managers on resourcing to address critical bottlenecks. Ensures team(s) utilizes appropriate tools and quality processes (e.g., Feature / Epic / Story kick off, pair programming, automated test coverage). Collects, interprets and communicates metrics regarding team performance, identifying leading indicators of challenges and suggesting resolutions. Drives team productivity improvements and measures and communicates outcome of initiatives. Required Experience & Specialized Knowledge and skills Bachelor's degree in a related discipline and 2 years' experience in a related field; or a different combination, such as a master's degree and up to 2 years' experience; or 10 years' experience in a related field with no degree. Foundational skills in analytical thinking, effective presentations, managing multiple priorities, project administration & management and technology savvy. Acts with integrity. Foundational skills in building partnerships, driving innovation, focusing on execution and striving for excellence. Other duties as needed or required. About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
MANTECH seeks a motivated, career and customer-oriented Technical Project Manager to join our team at Quantico, VA. Responsibilities include but are not limited to: Coordinates the procurement, shipping, installation, configuration, and integration of multi-network systems for a global USMC program, driving a seamless "DISA-to-Desktop" architecture. Plans, designs, and maintains the connectivity of enterprise system and network assets, ensuring compliance and secure operations across classified networks and domains Ensures all systems, servers, network switches, and routers are operational, properly configured, and strictly compliant with DISA STIG requirements; performs regular maintenance and troubleshooting. Configures, maintains, and monitors firewalls, IDS/IPS, and Cisco Identity Services Engine (ISE) for access control, implementing security measures tailored for specialized USMC systems. Supports the planning and implementation of enterprise service connections across domains, facilitating secure cloud computing architecture (SCCA), cross-domain solutions, and guards. Collaborates with ISSOs and Cybersecurity Services Leads in the Risk Management Framework (RMF) process, providing inputs and documentation, and mentors/trains other NOC staff and Junior Engineers. Minimum Qualifications: BA/BS in a relevant technical field (Four (4) years of additional relevant experience can be substituted in lieu of degree); 9+ years of overall IT experience with at least 5 years of that time spent working in a relevant Systems/Network Engineering role. Deep understanding of systems integration, networking protocols (TCP/IP, DNS, DHCP), routing, and comprehensive network security principles. Expertise in configuring and managing enterprise devices (routers, switches, firewalls) with hands-on experience in Cisco technologies (e.g., IOS, NX-OS) and security appliances (e.g., ASA firewalls, ISE). Proven experience securing classified networks (SIPR, NIPR, JWICS) and implementing DISA STIGs; strong familiarity with NIST frameworks and RMF. Must hold an active DoD 8570.01-M IAT Level II certification at minimum. Desired Qualifications: Master's degree in Computer Science, IT, Systems Engineering, or a relevant discipline. Experience implementing multi-vendor VoIP and VTC products in RMF environments. Experience with scripting/automation tools for system management; familiarity with the ITIL framework (ITIL Foundation certificate desired). Relevant high-level networking or systems certifications (e.g., Cisco CCNP, CCIE, CompTIA Security+, Microsoft, or Red Hat). Prior experience supporting a USMC enterprise program, or experience at a DoD Combatant Command (e.g., INDOPACOM, CENTCOM, CYBERCOM). Clearance Requirements: Must have a current/active TS/SCI clearance Must be eligible to obtain Special Access Program (SAP) Travel Requirements: 25% CONUS and OCONUS Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
09/27/2026
Full time
MANTECH seeks a motivated, career and customer-oriented Technical Project Manager to join our team at Quantico, VA. Responsibilities include but are not limited to: Coordinates the procurement, shipping, installation, configuration, and integration of multi-network systems for a global USMC program, driving a seamless "DISA-to-Desktop" architecture. Plans, designs, and maintains the connectivity of enterprise system and network assets, ensuring compliance and secure operations across classified networks and domains Ensures all systems, servers, network switches, and routers are operational, properly configured, and strictly compliant with DISA STIG requirements; performs regular maintenance and troubleshooting. Configures, maintains, and monitors firewalls, IDS/IPS, and Cisco Identity Services Engine (ISE) for access control, implementing security measures tailored for specialized USMC systems. Supports the planning and implementation of enterprise service connections across domains, facilitating secure cloud computing architecture (SCCA), cross-domain solutions, and guards. Collaborates with ISSOs and Cybersecurity Services Leads in the Risk Management Framework (RMF) process, providing inputs and documentation, and mentors/trains other NOC staff and Junior Engineers. Minimum Qualifications: BA/BS in a relevant technical field (Four (4) years of additional relevant experience can be substituted in lieu of degree); 9+ years of overall IT experience with at least 5 years of that time spent working in a relevant Systems/Network Engineering role. Deep understanding of systems integration, networking protocols (TCP/IP, DNS, DHCP), routing, and comprehensive network security principles. Expertise in configuring and managing enterprise devices (routers, switches, firewalls) with hands-on experience in Cisco technologies (e.g., IOS, NX-OS) and security appliances (e.g., ASA firewalls, ISE). Proven experience securing classified networks (SIPR, NIPR, JWICS) and implementing DISA STIGs; strong familiarity with NIST frameworks and RMF. Must hold an active DoD 8570.01-M IAT Level II certification at minimum. Desired Qualifications: Master's degree in Computer Science, IT, Systems Engineering, or a relevant discipline. Experience implementing multi-vendor VoIP and VTC products in RMF environments. Experience with scripting/automation tools for system management; familiarity with the ITIL framework (ITIL Foundation certificate desired). Relevant high-level networking or systems certifications (e.g., Cisco CCNP, CCIE, CompTIA Security+, Microsoft, or Red Hat). Prior experience supporting a USMC enterprise program, or experience at a DoD Combatant Command (e.g., INDOPACOM, CENTCOM, CYBERCOM). Clearance Requirements: Must have a current/active TS/SCI clearance Must be eligible to obtain Special Access Program (SAP) Travel Requirements: 25% CONUS and OCONUS Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of th servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS is seeking an exceptional individual to join the Global Project Standards - New Construction (GPS-NC) team as a Technical Infrastructure Program Manager (TIPM). TIPMs are responsible for driving programs and initiatives that impact our DCCD teams and stakeholders. These efforts drive operational standardization, efficiency, and innovation, while ensuring DCCD teams are maintaining the highest level of safety and security standards. TIPMs take on large, ambiguous problems, identify and develop solutions, and lead their implementation and adoption. Ongoing support includes owning program communication, records, and reporting; proactively identifying and remediating risks and vulnerabilities to program operations; and tracking compliance with organizational changes. Key job responsibilities • Writing narratives that define program requirements and desired end-states to gain buy-in and approval from DCCD leadership. • Developing program documentation, including statements of work, responsibility matrices, functional and design specifications, implementation approach, metrics, and reporting. • Owning and managing program communications, including delivering program status reports, metrics reports, and business reviews. Serve as the first point of contact for programs. • Developing program milestones and plans, securing resources and assigning responsibilities, and driving schedules to ensure timely and successful program delivery. • Accelerating program progress by driving crisp and timely decisions, mitigating risks, clearing blockers, and escalating appropriately. • Applying process improvement methodologies to drive efficiency in procedures and tools, including defining and clarifying business procedures and process requirements. • Managing post-launch support plans, including managing workflows, issues, tickets, Correction of Errors (COEs), and post-mortems. Developing mechanisms to automate or eliminate post-launch support as necessary. • Working directly with technical managers, engineers, and partner teams to set program priorities, secure resources, execute work, and drive delivery. • Support and manage the roadmap for a program, including yearly projects and organizational goals. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of technical product or program management experience - 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience in construction of data center delivery (design, commissioning and construction), mission critical facilities, or equivalent industrial/manufacturing facility builds PREFERRED QUALIFICATIONS - 3+ years of working directly with engineering teams experience - Experience working with large global teams Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 127 000.00 USD annually
09/27/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of th servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS is seeking an exceptional individual to join the Global Project Standards - New Construction (GPS-NC) team as a Technical Infrastructure Program Manager (TIPM). TIPMs are responsible for driving programs and initiatives that impact our DCCD teams and stakeholders. These efforts drive operational standardization, efficiency, and innovation, while ensuring DCCD teams are maintaining the highest level of safety and security standards. TIPMs take on large, ambiguous problems, identify and develop solutions, and lead their implementation and adoption. Ongoing support includes owning program communication, records, and reporting; proactively identifying and remediating risks and vulnerabilities to program operations; and tracking compliance with organizational changes. Key job responsibilities • Writing narratives that define program requirements and desired end-states to gain buy-in and approval from DCCD leadership. • Developing program documentation, including statements of work, responsibility matrices, functional and design specifications, implementation approach, metrics, and reporting. • Owning and managing program communications, including delivering program status reports, metrics reports, and business reviews. Serve as the first point of contact for programs. • Developing program milestones and plans, securing resources and assigning responsibilities, and driving schedules to ensure timely and successful program delivery. • Accelerating program progress by driving crisp and timely decisions, mitigating risks, clearing blockers, and escalating appropriately. • Applying process improvement methodologies to drive efficiency in procedures and tools, including defining and clarifying business procedures and process requirements. • Managing post-launch support plans, including managing workflows, issues, tickets, Correction of Errors (COEs), and post-mortems. Developing mechanisms to automate or eliminate post-launch support as necessary. • Working directly with technical managers, engineers, and partner teams to set program priorities, secure resources, execute work, and drive delivery. • Support and manage the roadmap for a program, including yearly projects and organizational goals. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of technical product or program management experience - 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience in construction of data center delivery (design, commissioning and construction), mission critical facilities, or equivalent industrial/manufacturing facility builds PREFERRED QUALIFICATIONS - 3+ years of working directly with engineering teams experience - Experience working with large global teams Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 127 000.00 USD annually
Job Description Job Description Digital Marketing & Web Specialist - Wills Group Location: La Plata, MD Hybrid Schedule: Full-time Monday-Friday Position Type: Full-time Benefits Eligible Job Purpose and Function Help shape the digital experience behind two growing consumer brands. As the Digital Marketing & Web Specialist, you'll own the day-to-day management, optimization, and performance of Dash In and Splash In websites, helping customers find us, engage with our brands, and take action. This hands-on role blends website management, SEO/AEO, conversion rate optimization, landing-page development, analytics, and continuous improvement. You'll partner with Brand, Creative, Loyalty, Performance Marketing, Analytics, and agency teams to launch campaigns, improve organic visibility, and create stronger digital customer journeys. How You'll Make an Impact Own Our Web Experience: Manage Dash In and Splash In website content, page creation, promotional updates, campaign launches, and ongoing site improvements. Build High-Performing Landing Pages: Create and optimize landing pages, reusable templates, and promotional modules supporting campaigns, loyalty initiatives, new store openings, and other marketing priorities. Drive SEO & AEO: Lead day-to-day organic search optimization, including SEO audits, metadata, internal linking, page structure, local search content, schema, FAQs, and emerging AI-powered search opportunities. Optimize the Customer Journey: Identify friction, improve navigation and calls to action, and use conversion rate optimization and A/B testing to improve customer engagement and action. Turn Data Into Action: Monitor website traffic, organic search, engagement, conversion, and other KPIs to identify opportunities and recommend improvements. Collaborate Across Marketing: Partner with Brand, Creative, Loyalty, Performance Marketing, Analytics, technical teams, and agency partners to deliver seamless digital experiences. Support Digital Commerce: Maintain customer-facing content, imagery, promotions, and messaging across digital commerce platforms. What We're Looking For Basic Qualifications Bachelor's degree in Marketing, Business Administration, Digital Media, or a related field. 3+ years of experience in website management, SEO, digital marketing, e-commerce, or a related field. Experience working with content management systems (CMS), website publishing platforms, landing pages, and campaign launches. Working knowledge of on-page SEO, local SEO, technical SEO fundamentals, and content optimization. Experience with web analytics and reporting tools such as Google Analytics and Google Search Console. Ability to analyze digital performance and translate insights into actionable recommendations. Strong project management, organization, and prioritization skills with the ability to manage multiple deadlines. Authorization to work in the U.S. (visa sponsorship or C2C opportunities not available at this time). Willing to submit to a pre-employment background check and driving record check in accordance with local, state, and federal laws. An ideal candidate will also have Experience in consumer products, retail, food, or another customer-focused industry. Experience with HTML, CSS, and basic web development principles. Experience with conversion rate optimization, A/B testing, website personalization, and customer journey optimization. Familiarity with structured data, schema markup, and AI search optimization. Experience supporting third-party ordering, marketplace, or e-commerce platforms. Key Competencies Delivering results and meeting customer expectations Working with people Adapting and responding to change Creating and innovating Planning and organizing Availability and Travel This is a hybrid role with standard operating hours Monday through Friday from 8:00 AM to 4:30 PM and a combination of in-office and work-from-home days. Occasional travel, including overnight stays for training, conferences, or other events, may be required. Approved accommodations and expenses are reimbursable. This role requires use of a personal vehicle for business travel; mileage reimbursement is provided by Wills Group. ADA Compliance The Wills Group is committed to providing equal employment opportunities and fostering an inclusive workplace for individuals with disabilities. In compliance with the Americans with Disabilities Act (ADA), we ensure that all qualified individuals are given the necessary accommodations to perform the essential functions of their roles. We encourage open communication and collaboration to identify and implement reasonable accommodations that support the success of our employees while maintaining operational excellence. Reasonable accommodations can be discussed during the hiring process. Why You Should Join Wills Group As a thriving, family-owned, $1.5 billion company headquartered in scenic La Plata, Maryland, (a 45-minute commute from Washington, DC), we take pride in our strong presence across the Mid-Atlantic region. Featuring nearly 300 retail locations of our family of brands including Dash In, Splash In ECO Car Wash, and SMO Motor Fuels, we are shaping the future of convenience retailing, fuels marketing, and commercial real estate. Since 1926, our work-hard, play-hard mentality propels us to serve the communities that have supported us throughout the years. Keeping lives in motion is more than our mission it's our way of life! We're dedicated to empowering individuals to embrace new possibilities and chart their own paths to success. Discover the fulfillment of working alongside passionate professionals, where your ideas are valued, and your potential is nurtured. Become part of something bigger when you join the Wills Group! Benefits and Perks Embark on a rewarding journey where your growth, future, and well-being take center stage! As a certified Great Place to Work , the Wills Group understands today's professionals desire meaningful careers with a culture that's as authentic as possible. We pride ourselves in fostering an environment that supports your overall development. Look forward to joining a company that celebrates your wins whether big or small. You can count on us to provide industry-leading total rewards packages that include a range of benefits and perks that contribute to your overall well-being: Financial Well-being: Employer 401(k) match (currently at 7%), health savings plan, and financial planning. Physical Well-being: Comprehensive health, vision, and dental plans tailored to meet the needs of our people and their families, even their pets! Paid Time Off: Vacation, sick, personal, community engagement, and parental leave for new parents. Work/Life Balance: Hybrid and flexible work environment, Employee Assistance Program, travel assistance, family life planning. Exclusive Discounts: Enjoy discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services. Education and Development Opportunities: 100% tuition reimbursement to support our team's education goals, robust development programs, and certificate program assistance (up to 100% employer-paid). Competitive Salary: Competitive pay matched to DC Metro area. Wills Group does not accept unsolicited resumes from recruiters or employment agencies in response to the Wills Group careers page or a Wills Group social media post. Wills Group will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited resumes. Wills Group explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Wills Group. Wills Group is an equal opportunity employer. Wills Group does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.
09/27/2026
Full time
Job Description Job Description Digital Marketing & Web Specialist - Wills Group Location: La Plata, MD Hybrid Schedule: Full-time Monday-Friday Position Type: Full-time Benefits Eligible Job Purpose and Function Help shape the digital experience behind two growing consumer brands. As the Digital Marketing & Web Specialist, you'll own the day-to-day management, optimization, and performance of Dash In and Splash In websites, helping customers find us, engage with our brands, and take action. This hands-on role blends website management, SEO/AEO, conversion rate optimization, landing-page development, analytics, and continuous improvement. You'll partner with Brand, Creative, Loyalty, Performance Marketing, Analytics, and agency teams to launch campaigns, improve organic visibility, and create stronger digital customer journeys. How You'll Make an Impact Own Our Web Experience: Manage Dash In and Splash In website content, page creation, promotional updates, campaign launches, and ongoing site improvements. Build High-Performing Landing Pages: Create and optimize landing pages, reusable templates, and promotional modules supporting campaigns, loyalty initiatives, new store openings, and other marketing priorities. Drive SEO & AEO: Lead day-to-day organic search optimization, including SEO audits, metadata, internal linking, page structure, local search content, schema, FAQs, and emerging AI-powered search opportunities. Optimize the Customer Journey: Identify friction, improve navigation and calls to action, and use conversion rate optimization and A/B testing to improve customer engagement and action. Turn Data Into Action: Monitor website traffic, organic search, engagement, conversion, and other KPIs to identify opportunities and recommend improvements. Collaborate Across Marketing: Partner with Brand, Creative, Loyalty, Performance Marketing, Analytics, technical teams, and agency partners to deliver seamless digital experiences. Support Digital Commerce: Maintain customer-facing content, imagery, promotions, and messaging across digital commerce platforms. What We're Looking For Basic Qualifications Bachelor's degree in Marketing, Business Administration, Digital Media, or a related field. 3+ years of experience in website management, SEO, digital marketing, e-commerce, or a related field. Experience working with content management systems (CMS), website publishing platforms, landing pages, and campaign launches. Working knowledge of on-page SEO, local SEO, technical SEO fundamentals, and content optimization. Experience with web analytics and reporting tools such as Google Analytics and Google Search Console. Ability to analyze digital performance and translate insights into actionable recommendations. Strong project management, organization, and prioritization skills with the ability to manage multiple deadlines. Authorization to work in the U.S. (visa sponsorship or C2C opportunities not available at this time). Willing to submit to a pre-employment background check and driving record check in accordance with local, state, and federal laws. An ideal candidate will also have Experience in consumer products, retail, food, or another customer-focused industry. Experience with HTML, CSS, and basic web development principles. Experience with conversion rate optimization, A/B testing, website personalization, and customer journey optimization. Familiarity with structured data, schema markup, and AI search optimization. Experience supporting third-party ordering, marketplace, or e-commerce platforms. Key Competencies Delivering results and meeting customer expectations Working with people Adapting and responding to change Creating and innovating Planning and organizing Availability and Travel This is a hybrid role with standard operating hours Monday through Friday from 8:00 AM to 4:30 PM and a combination of in-office and work-from-home days. Occasional travel, including overnight stays for training, conferences, or other events, may be required. Approved accommodations and expenses are reimbursable. This role requires use of a personal vehicle for business travel; mileage reimbursement is provided by Wills Group. ADA Compliance The Wills Group is committed to providing equal employment opportunities and fostering an inclusive workplace for individuals with disabilities. In compliance with the Americans with Disabilities Act (ADA), we ensure that all qualified individuals are given the necessary accommodations to perform the essential functions of their roles. We encourage open communication and collaboration to identify and implement reasonable accommodations that support the success of our employees while maintaining operational excellence. Reasonable accommodations can be discussed during the hiring process. Why You Should Join Wills Group As a thriving, family-owned, $1.5 billion company headquartered in scenic La Plata, Maryland, (a 45-minute commute from Washington, DC), we take pride in our strong presence across the Mid-Atlantic region. Featuring nearly 300 retail locations of our family of brands including Dash In, Splash In ECO Car Wash, and SMO Motor Fuels, we are shaping the future of convenience retailing, fuels marketing, and commercial real estate. Since 1926, our work-hard, play-hard mentality propels us to serve the communities that have supported us throughout the years. Keeping lives in motion is more than our mission it's our way of life! We're dedicated to empowering individuals to embrace new possibilities and chart their own paths to success. Discover the fulfillment of working alongside passionate professionals, where your ideas are valued, and your potential is nurtured. Become part of something bigger when you join the Wills Group! Benefits and Perks Embark on a rewarding journey where your growth, future, and well-being take center stage! As a certified Great Place to Work , the Wills Group understands today's professionals desire meaningful careers with a culture that's as authentic as possible. We pride ourselves in fostering an environment that supports your overall development. Look forward to joining a company that celebrates your wins whether big or small. You can count on us to provide industry-leading total rewards packages that include a range of benefits and perks that contribute to your overall well-being: Financial Well-being: Employer 401(k) match (currently at 7%), health savings plan, and financial planning. Physical Well-being: Comprehensive health, vision, and dental plans tailored to meet the needs of our people and their families, even their pets! Paid Time Off: Vacation, sick, personal, community engagement, and parental leave for new parents. Work/Life Balance: Hybrid and flexible work environment, Employee Assistance Program, travel assistance, family life planning. Exclusive Discounts: Enjoy discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services. Education and Development Opportunities: 100% tuition reimbursement to support our team's education goals, robust development programs, and certificate program assistance (up to 100% employer-paid). Competitive Salary: Competitive pay matched to DC Metro area. Wills Group does not accept unsolicited resumes from recruiters or employment agencies in response to the Wills Group careers page or a Wills Group social media post. Wills Group will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited resumes. Wills Group explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Wills Group. Wills Group is an equal opportunity employer. Wills Group does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal Applied AI Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. ABOUT THE TEAM Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. THE OPPORTUNITY As a Principal Applied AI Engineer, you will serve as the technical linchpin for applied AI on the team, bringing deep hands-on expertise in designing and operating production LLM systems and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity AI systems - spanning code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability - set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. WHAT YOU'LL DO Develop Clean Software: Architect, build, and optimize high-performance production LLM systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase - and the AI systems built on it - cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier and AI-powered application layers - from feature scoping through implementation. Build prototypes to de-risk novel AI approaches and establish the standards others build on. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. REQUIRED QUALIFICATIONS Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Production LLM Systems: Deep hands-on experience designing and operating production LLM systems. AI Systems Expertise: Demonstrated expertise across code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Domain Expertise: Strong distributed-systems, API, security, and reliability foundations, with the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. PREFERRED QUALIFICATIONS Compilers & Program Analysis: Experience with compilers, program analysis, formal or executable specifications, or legacy modernization is strongly preferred. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $200,000-$350,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
09/27/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal Applied AI Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. ABOUT THE TEAM Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. THE OPPORTUNITY As a Principal Applied AI Engineer, you will serve as the technical linchpin for applied AI on the team, bringing deep hands-on expertise in designing and operating production LLM systems and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity AI systems - spanning code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability - set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. WHAT YOU'LL DO Develop Clean Software: Architect, build, and optimize high-performance production LLM systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase - and the AI systems built on it - cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier and AI-powered application layers - from feature scoping through implementation. Build prototypes to de-risk novel AI approaches and establish the standards others build on. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. REQUIRED QUALIFICATIONS Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Production LLM Systems: Deep hands-on experience designing and operating production LLM systems. AI Systems Expertise: Demonstrated expertise across code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Domain Expertise: Strong distributed-systems, API, security, and reliability foundations, with the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. PREFERRED QUALIFICATIONS Compilers & Program Analysis: Experience with compilers, program analysis, formal or executable specifications, or legacy modernization is strongly preferred. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $200,000-$350,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of industrial controls and automation experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. PREFERRED QUALIFICATIONS - Master's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or MS degree - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 111 100.00 USD annually
09/27/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of industrial controls and automation experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. PREFERRED QUALIFICATIONS - Master's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or MS degree - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 111 100.00 USD annually
Service Department Director Service Department Director Description Kalamazoo Mechanical, Inc. is seeking a high caliber Service Department Director to lead our commercial HVAC service division. As a key member of KMI's leadership team, this director will strengthen customer relationships, drive growth and workforce development, and ensure the division's profitability. KMI is a respected, growing mechanical contractor known for quality workmanship, long term client relationships, and a strong commitment to investing in its people. Experience Requirements (Must Have) Minimum of 5 years' experience as a manager of field service technicians (HVAC preferred) Experience using service industry software (dispatching, job costing, CRM, etc.) At least 5 years' experience leading and managing subordinates Customer focused and growth oriented mindset Comfortable and proficient with common business technologies (MS Office, Excel, PCs, tablets) Quoting and estimating experience for sizeable repair and replacement projects ($20,000+) Preferred Experience Hands on field experience in a technical role HVAC industry experience Experience working in a small business environment Responsibilities & Expectations Provide strong leadership, management, and business oversight for the Service Department Communicate clear performance expectations to technicians and support staff Ensure accountability and compliance through defined processes and training Review cost budgets for service projects and maintenance agreements Own and develop long term customer relationships Set team expectations, conduct performance reviews, and recommend compensation updates Confidently engage in customer outreach, sales coordination, and business development efforts Address customer complaints and apply technical knowledge to ensure satisfaction Ensure smooth, timely, and effective internal and external communication Review technician performance and efficiency using service management software Train and manage technician use of service software tools Promote team cohesion, alignment, and morale Plan and lead effective, well run staff meetings Ensure quality control through training, process improvement, inspection, and accountability Leadership & Interpersonal Traits Calm under pressure - Service work is dynamic, with periods of heavy demand Positive, can do attitude - There is a solution; supported by a strong leadership team, you will find it High accountability - Owns outcomes; supports the team publicly and coaches privately Team player - Strong leaders are also great listeners and collaborators Process oriented and solutions focused - When problems arise, systems are improved Clear communicator - Especially when giving direction, feedback, or setting priorities Coaching mindset - Invested in developing technicians, not just dispatching them Fair and consistent - Avoids favoritism and builds trust through consistency Customer savvy and diplomatic - Especially when delivering difficult news Adaptable - Comfortable with changing priorities, schedules, and customer needs Benefits Competitive salary: $110,000-$140,000 Company vehicle 401(k) and retirement plan Health insurance Health savings account (HSA) Flexible spending account (FSA) Paid time off Employee referral program Job Type: Full time Kalamazoo Mechanical, Inc. is an equal opportunity employer. Compensation details: 00 Hourly Wage PI737b5882bf80-0017
09/27/2026
Full time
Service Department Director Service Department Director Description Kalamazoo Mechanical, Inc. is seeking a high caliber Service Department Director to lead our commercial HVAC service division. As a key member of KMI's leadership team, this director will strengthen customer relationships, drive growth and workforce development, and ensure the division's profitability. KMI is a respected, growing mechanical contractor known for quality workmanship, long term client relationships, and a strong commitment to investing in its people. Experience Requirements (Must Have) Minimum of 5 years' experience as a manager of field service technicians (HVAC preferred) Experience using service industry software (dispatching, job costing, CRM, etc.) At least 5 years' experience leading and managing subordinates Customer focused and growth oriented mindset Comfortable and proficient with common business technologies (MS Office, Excel, PCs, tablets) Quoting and estimating experience for sizeable repair and replacement projects ($20,000+) Preferred Experience Hands on field experience in a technical role HVAC industry experience Experience working in a small business environment Responsibilities & Expectations Provide strong leadership, management, and business oversight for the Service Department Communicate clear performance expectations to technicians and support staff Ensure accountability and compliance through defined processes and training Review cost budgets for service projects and maintenance agreements Own and develop long term customer relationships Set team expectations, conduct performance reviews, and recommend compensation updates Confidently engage in customer outreach, sales coordination, and business development efforts Address customer complaints and apply technical knowledge to ensure satisfaction Ensure smooth, timely, and effective internal and external communication Review technician performance and efficiency using service management software Train and manage technician use of service software tools Promote team cohesion, alignment, and morale Plan and lead effective, well run staff meetings Ensure quality control through training, process improvement, inspection, and accountability Leadership & Interpersonal Traits Calm under pressure - Service work is dynamic, with periods of heavy demand Positive, can do attitude - There is a solution; supported by a strong leadership team, you will find it High accountability - Owns outcomes; supports the team publicly and coaches privately Team player - Strong leaders are also great listeners and collaborators Process oriented and solutions focused - When problems arise, systems are improved Clear communicator - Especially when giving direction, feedback, or setting priorities Coaching mindset - Invested in developing technicians, not just dispatching them Fair and consistent - Avoids favoritism and builds trust through consistency Customer savvy and diplomatic - Especially when delivering difficult news Adaptable - Comfortable with changing priorities, schedules, and customer needs Benefits Competitive salary: $110,000-$140,000 Company vehicle 401(k) and retirement plan Health insurance Health savings account (HSA) Flexible spending account (FSA) Paid time off Employee referral program Job Type: Full time Kalamazoo Mechanical, Inc. is an equal opportunity employer. Compensation details: 00 Hourly Wage PI737b5882bf80-0017
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Service Transformation and Deployment Automation team aims to remove all manual touchpoints from service operations within Amazon Web Services (AWS) Networking, one of the world's largest and most complex networks. Software Development Engineers are instrumental in discovering innovative ways to automate and scale services. They drive stability, consistency, and sustainability of the network while never losing sight of the high security bar our customer's demand. We own a container compute platform in the border network, network device access and locality software, and a business intelligence platform for providing insights into service maturity. This position is located in Minneapolis, USA and working in the heart of AWS global network. Millions of customers rely on Amazon's network for using our retail websites, accessing content on their Kindles, and building applications and businesses on top of the Amazon Web Services (AWS) Cloud. Our goal is to become The Infrastructure Platform for the world - achieving this goal requires automated and massively scalable software services. Success depends on our world-class network infrastructure, and our network depends on our automation. This position involves on-call responsibilities, typically for one week every two months. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice. Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Key job responsibilities You will be responsible for the design, implementation and quality of services you deliver. Your experience working in software development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems. You'll also: • Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security. • Write high quality distributed system software. • Work in an agile, startup-like development environment, where you are always working on the most important stuff. • Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools. • Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers. • Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions. • Contribute to documentation of process and procedures. • Learn from others and help grow those in your team to achieve their best. • Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done. • Participate in an on-call rotation with your team. A day in the life Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events. In this role you: • Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs. • Manage customers during problem resolution and operating efficiently under pressure. • Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail. • Travel to data center/network sites and Amazon/customer offices as needed. About the team Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations. BERE provides the massive scale required to support our AWS customers and internal services, via a network that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers. AWS Global Connectivity and Network Availability (GCNA) Videos: • Working at AWS in the GCNA Team - Meet Robert, VP: • Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer: Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of software development engineer or related occupational experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers . click apply for full job details
09/27/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Service Transformation and Deployment Automation team aims to remove all manual touchpoints from service operations within Amazon Web Services (AWS) Networking, one of the world's largest and most complex networks. Software Development Engineers are instrumental in discovering innovative ways to automate and scale services. They drive stability, consistency, and sustainability of the network while never losing sight of the high security bar our customer's demand. We own a container compute platform in the border network, network device access and locality software, and a business intelligence platform for providing insights into service maturity. This position is located in Minneapolis, USA and working in the heart of AWS global network. Millions of customers rely on Amazon's network for using our retail websites, accessing content on their Kindles, and building applications and businesses on top of the Amazon Web Services (AWS) Cloud. Our goal is to become The Infrastructure Platform for the world - achieving this goal requires automated and massively scalable software services. Success depends on our world-class network infrastructure, and our network depends on our automation. This position involves on-call responsibilities, typically for one week every two months. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice. Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Key job responsibilities You will be responsible for the design, implementation and quality of services you deliver. Your experience working in software development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems. You'll also: • Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security. • Write high quality distributed system software. • Work in an agile, startup-like development environment, where you are always working on the most important stuff. • Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools. • Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers. • Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions. • Contribute to documentation of process and procedures. • Learn from others and help grow those in your team to achieve their best. • Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done. • Participate in an on-call rotation with your team. A day in the life Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events. In this role you: • Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs. • Manage customers during problem resolution and operating efficiently under pressure. • Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail. • Travel to data center/network sites and Amazon/customer offices as needed. About the team Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations. BERE provides the massive scale required to support our AWS customers and internal services, via a network that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers. AWS Global Connectivity and Network Availability (GCNA) Videos: • Working at AWS in the GCNA Team - Meet Robert, VP: • Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer: Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of software development engineer or related occupational experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers . click apply for full job details
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of in a data center technology role experience - 2+ years of people management experience PREFERRED QUALIFICATIONS - 2+ years of in a management or team lead function experience - Behavioral interviewing and hiring experience - Experience in technical writing in a relevant field - Experience contributing to the definition and implementation of automation opportunities within an operations environment - Ability to work on a flexible schedule including days, nights, and/or weekends Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
09/27/2026
Full time
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of in a data center technology role experience - 2+ years of people management experience PREFERRED QUALIFICATIONS - 2+ years of in a management or team lead function experience - Behavioral interviewing and hiring experience - Experience in technical writing in a relevant field - Experience contributing to the definition and implementation of automation opportunities within an operations environment - Ability to work on a flexible schedule including days, nights, and/or weekends Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are seeking a Manufacturing Operations and Industrial Engineering Program Manager to help us fuel AWS' explosive growth. This role is the single-threaded owner of factory layout and material flow design across AWS rack fulfillment manufacturing sites. You will work at the intersection of capacity planning, automation engineering, construction, and operations - spanning EC2, Machine Learning, and Storage hardware platforms in AWS manufacturing. Your work directly enables AWS to meet datacenter capacity commitments by ensuring manufacturing infrastructure scales efficiently, reliably, and repeatably across a global site network. Possessing strong leadership, influencing skills, and technical depth are critical elements of success for this role. This leader will establish manufacturing standards and publish process control guidelines to assure flawless ramp into volume manufacturing. Key job responsibilities Translate rack fulfillment capacity plans into data-driven facility layouts for AWS manufacturing operations, designing end-to-end material flow from dock receipt through assembly, integration, test, and dispatch across EC2, Machine Learning, and Storage product platforms . Design factory floor layouts including automation line stations, manual assembly zones, test positions, sub-assembly areas, burn-in, and repair workflows - determining optimal buffer sizing, automation vs. manual line trade-offs, and material handling system specifications (AMR/AGV routes, conveyors, ASRS) based on cycle time analysis, volume ramp curves, and product mix complexity . Develop and maintain industrial simulation models (FlexSim, Plant Simulation, or equivalent) to identify bottlenecks, validate throughput assumptions, optimize material flow paths, and establish performance metrics including takt time adherence, buffer occupancy, and transport cycle times . Coordinate utility and infrastructure requirements (power, cooling, network, compressed air) for each production zone with facilities and construction teams, ensuring infrastructure readiness aligns with layout phasing - particularly for high-density ML accelerator and Storage rack configurations requiring liquid cooling and high-power distribution . Manage phased layout plans aligned with construction milestones, enabling production in early zones while build-out continues in adjacent areas; own layout change control, produce clear visual documentation (2D/3D layouts, material flow diagrams, phasing overlays), and develop replicable standards across the global manufacturing site network . Drive continuous improvement and operations sustaining by owning the factory layout as a living document, partnering with Operations, Test, Process, and Automation Engineering teams to implement optimizations that reduce cycle time, improve throughput toward manufacturing-to-ship SLA targets, and enable rapid capacity deployment for new product platform introductions Excellent communicator with an ability to concisely and precisely convey information to executives and cross functional teams Needs to be an evangelist for teaching Automation to the organization. Ability to multitask on several concurrent projects of med to high complexity About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 7+ years of technical product or program management experience - 10+ years of working directly with engineering teams experience - 5+ years of software development experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS - 8+ years of hands-on work managing complex technology projects experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Bellevue - 177 400.00 USD annually
09/27/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are seeking a Manufacturing Operations and Industrial Engineering Program Manager to help us fuel AWS' explosive growth. This role is the single-threaded owner of factory layout and material flow design across AWS rack fulfillment manufacturing sites. You will work at the intersection of capacity planning, automation engineering, construction, and operations - spanning EC2, Machine Learning, and Storage hardware platforms in AWS manufacturing. Your work directly enables AWS to meet datacenter capacity commitments by ensuring manufacturing infrastructure scales efficiently, reliably, and repeatably across a global site network. Possessing strong leadership, influencing skills, and technical depth are critical elements of success for this role. This leader will establish manufacturing standards and publish process control guidelines to assure flawless ramp into volume manufacturing. Key job responsibilities Translate rack fulfillment capacity plans into data-driven facility layouts for AWS manufacturing operations, designing end-to-end material flow from dock receipt through assembly, integration, test, and dispatch across EC2, Machine Learning, and Storage product platforms . Design factory floor layouts including automation line stations, manual assembly zones, test positions, sub-assembly areas, burn-in, and repair workflows - determining optimal buffer sizing, automation vs. manual line trade-offs, and material handling system specifications (AMR/AGV routes, conveyors, ASRS) based on cycle time analysis, volume ramp curves, and product mix complexity . Develop and maintain industrial simulation models (FlexSim, Plant Simulation, or equivalent) to identify bottlenecks, validate throughput assumptions, optimize material flow paths, and establish performance metrics including takt time adherence, buffer occupancy, and transport cycle times . Coordinate utility and infrastructure requirements (power, cooling, network, compressed air) for each production zone with facilities and construction teams, ensuring infrastructure readiness aligns with layout phasing - particularly for high-density ML accelerator and Storage rack configurations requiring liquid cooling and high-power distribution . Manage phased layout plans aligned with construction milestones, enabling production in early zones while build-out continues in adjacent areas; own layout change control, produce clear visual documentation (2D/3D layouts, material flow diagrams, phasing overlays), and develop replicable standards across the global manufacturing site network . Drive continuous improvement and operations sustaining by owning the factory layout as a living document, partnering with Operations, Test, Process, and Automation Engineering teams to implement optimizations that reduce cycle time, improve throughput toward manufacturing-to-ship SLA targets, and enable rapid capacity deployment for new product platform introductions Excellent communicator with an ability to concisely and precisely convey information to executives and cross functional teams Needs to be an evangelist for teaching Automation to the organization. Ability to multitask on several concurrent projects of med to high complexity About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 7+ years of technical product or program management experience - 10+ years of working directly with engineering teams experience - 5+ years of software development experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS - 8+ years of hands-on work managing complex technology projects experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Bellevue - 177 400.00 USD annually
Job Description Job Description Overview: We are seeking a Lead Systems Specialist to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland. PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at PBF are engaging in trailblazing endeavors every day. Most exciting, the end products vary, so every year brings multiple opportunities for professional enrichment in original projects. CAMRIS International, LLC, is a dynamic medical research and development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today's most effective, evidence-based best practices. Our core practice areas include vaccine research, development, and production; microbiology and infectious disease research; biodefense; clinical research; global health security; and HIV/AIDS programs. Our employees enjoy a collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad. Responsibilities: Lead data integrity tasks including set up of testing workflows, configuring user access controls, integrating peripherals, setting automated schedules, managing alarms and general software administration tasks. Support cross-Functional teams acting as the main bridge between bench scientists, quality assurance (QA), and IT infrastructure teams. Collaborate with process engineers, scientists, operators, maintenance personnel, and vendors to identify opportunities for automation improvements and operational efficiencies. Communicate effectively, efficiently, and persistently with internal and external stakeholders including WRAIR Information Management Division, the PBF director and CAMRIS staff) Configure, maintain, troubleshoot, and optimize automation and control systems, including PLCs, machine to machine interfaces, and process data backups. Lead automation system design, implementation, commissioning, qualification, operation, and lifecycle management activities. Compliance & Validation: Ensuring data integrity, maintaining audit trails, and supporting GxP or regulatory standards (such as ISO/EPA guidelines). Assist WRAIR Information Management Division (IMD) and PBF end users with troubleshooting and upgrading applications supporting resolution of technical snags, data migrations, writing custom scripts or reports (e.g., LabVantage, Crystal Reports OSIsoft Pi), and managing data integrity through system upgrades. Coordinate with lab personnel to map out testing processes, perform market research, develop user requirement specifications (URS), and review associated software design specifications or functional specifications, as necessary. Develop and maintain system documentation including user requirements specifications (URS), functional specifications, control narratives, configuration details, password management, and backup protocols. Participate in commissioning, startup, and qualification activities including factory acceptance testing (FAT), site acceptance testing (SAT), installation qualification (IQ), operational qualification (OQ), and performance qualification (PQ). Establish software training for end users coordinating with operations, quality and quality assurance teams including authoring SOPs, creating training resources, and leading classroom training sessions at PBF. Lead the setup, configuration, and daily support of LabVantage modules at PBF. Ensure systems meet regulatory standards like GxP, 21 CFR Part 11, and data integrity (ALCOA+) principles. Support GMP manufacturing activities through adherence to quality systems, change management processes, deviation investigations, and corrective and preventive actions (CAPA). Design, implement and document the connections between the LIMS and lab equipment, chromatography data systems, and/or middleware. Compliance & Validation: Ensure systems meet regulatory standards like GxP, 21 CFR Part 11, and data integrity (ALCOA+) principles. Support engineering facilities, calibrations oversight, and shutdown execution at PBF as required. All other duties as required by the supervisor, manager, or program leadership. Qualifications: A Bachelor's degree in Engineering, Computer Science, Information Systems, Chemistry, Biology, or a related scientific/technical field. Understanding of GMP manufacturing practices and regulated computerized systems including data integrity and Good Automated Manufacturing Practice (GAMP) and ICH Q9 (Quality Risk Management). 5+ years working within R&D, MSAT or GMP environments supporting enterprise software or laboratory informatics, with firsthand LIMS administration and/or process automation experience. Experience with PLCs, DCS, SCADA, HMI systems, instrumentation, and industrial communication frameworks such as OPC-UA. Strong background in SQL, data analysis, and understanding of lab and clean core (manufacturing) workflows. Demonstrated oral and written communication with the ability to translate complex lab procedures into logical software requirements using flow-charts, presentations, and good engineering documentation. Experience managing subcontracted integration resources. Preferred Qualifications Familiarity with SQL databases, OSIsoft, and slocal application data stores associated with research, quality control, and manufacturing equipment. Data processing skills using R, python, Microsoft Excel, JMP and OSIsoft PI for quality control charting and multifactorial analysis. AKTA Unicorn method programing and configuration experience. Physical Requirements, Workplace Hazards and Conditions, and PPE and Chemical Requirements The physical requirements, workplace hazards and conditions, and PPE and chemical requirements described here are representative of those that a candidate must meet to perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Physical Demands Occasionally conduct sedentary work that primarily involves sitting/standing. Occasionally conduct light work that includes moving objects up to 20 pounds. Rarely conduct medium work that includes moving objects up to 50 pounds. Rarely conduct heavy work that includes moving objects up to 100 pounds. Rarely conduct very heavy work that includes moving objects over 100 pounds. Occasionally push or pull less than 25 pounds. Rarely push or pull 25 - 45 pounds. Rarely push or pull more than 45 pounds. Rarely reach above shoulder level. Constantly use both hands. Occasionally stand or walk for more than 25 minutes. Occasionally bend, reach, or twist repeatedly. Occasionally kneel, squat, or stoop. Rarely crawl or climb. Occasionally have clear vision (near and/or far), depth perception, peripheral vision, and/or visual acuity. Physical Activities Rarely ascend or descend ladders, stairs, scaffolding, ramps, poles, and the like. Rarely move self in different positions to accomplish tasks in various environments, including tight and confined spaces. Occasionally move about to accomplish tasks or move from one worksite to another. Constantly communicate with others to exchange information. Constantly assess the accuracy, neatness, and thoroughness of the work assigned. Environmental Conditions Occasionally work in low temperatures. Occasionally work in high temperatures. Rarely work in outdoor elements, such as precipitation and wind. Occasionally work in noisy environments. Rarely work in small and/or enclosed spaces. PPE and Chemical Requirements Occasionally wear PPE, including but not limited to gloves, face shields/goggles, safety glasses, and safety shoes. Occasionally wear a lab coat. Rarely wear earplugs/muffs. Occasionally work in a Clean Room Uniform. Occasionally wear a disposable dust/surgical mask. Rarely wear a respirator, such as a disposable respirator mask (N-95), half-face/full-face style, PAPR, SCUBA. Other: Sitting/standing should be managed. Extended screen time is expected. Please submit your resume online at . CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law. CAMRIS offers a comprehensive benefits package, including medical, dental, and vision insurance for individuals and families, FSAs, HSA, life and AD&D insurance, short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet insurance, 401(k) with employer match and Roth option, tuition and professional reimbursement, public transportation support in the DMV area, a referral bonus program, vacation with tenure-based increases, PTO, 11 paid holidays . click apply for full job details
09/27/2026
Full time
Job Description Job Description Overview: We are seeking a Lead Systems Specialist to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland. PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at PBF are engaging in trailblazing endeavors every day. Most exciting, the end products vary, so every year brings multiple opportunities for professional enrichment in original projects. CAMRIS International, LLC, is a dynamic medical research and development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today's most effective, evidence-based best practices. Our core practice areas include vaccine research, development, and production; microbiology and infectious disease research; biodefense; clinical research; global health security; and HIV/AIDS programs. Our employees enjoy a collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad. Responsibilities: Lead data integrity tasks including set up of testing workflows, configuring user access controls, integrating peripherals, setting automated schedules, managing alarms and general software administration tasks. Support cross-Functional teams acting as the main bridge between bench scientists, quality assurance (QA), and IT infrastructure teams. Collaborate with process engineers, scientists, operators, maintenance personnel, and vendors to identify opportunities for automation improvements and operational efficiencies. Communicate effectively, efficiently, and persistently with internal and external stakeholders including WRAIR Information Management Division, the PBF director and CAMRIS staff) Configure, maintain, troubleshoot, and optimize automation and control systems, including PLCs, machine to machine interfaces, and process data backups. Lead automation system design, implementation, commissioning, qualification, operation, and lifecycle management activities. Compliance & Validation: Ensuring data integrity, maintaining audit trails, and supporting GxP or regulatory standards (such as ISO/EPA guidelines). Assist WRAIR Information Management Division (IMD) and PBF end users with troubleshooting and upgrading applications supporting resolution of technical snags, data migrations, writing custom scripts or reports (e.g., LabVantage, Crystal Reports OSIsoft Pi), and managing data integrity through system upgrades. Coordinate with lab personnel to map out testing processes, perform market research, develop user requirement specifications (URS), and review associated software design specifications or functional specifications, as necessary. Develop and maintain system documentation including user requirements specifications (URS), functional specifications, control narratives, configuration details, password management, and backup protocols. Participate in commissioning, startup, and qualification activities including factory acceptance testing (FAT), site acceptance testing (SAT), installation qualification (IQ), operational qualification (OQ), and performance qualification (PQ). Establish software training for end users coordinating with operations, quality and quality assurance teams including authoring SOPs, creating training resources, and leading classroom training sessions at PBF. Lead the setup, configuration, and daily support of LabVantage modules at PBF. Ensure systems meet regulatory standards like GxP, 21 CFR Part 11, and data integrity (ALCOA+) principles. Support GMP manufacturing activities through adherence to quality systems, change management processes, deviation investigations, and corrective and preventive actions (CAPA). Design, implement and document the connections between the LIMS and lab equipment, chromatography data systems, and/or middleware. Compliance & Validation: Ensure systems meet regulatory standards like GxP, 21 CFR Part 11, and data integrity (ALCOA+) principles. Support engineering facilities, calibrations oversight, and shutdown execution at PBF as required. All other duties as required by the supervisor, manager, or program leadership. Qualifications: A Bachelor's degree in Engineering, Computer Science, Information Systems, Chemistry, Biology, or a related scientific/technical field. Understanding of GMP manufacturing practices and regulated computerized systems including data integrity and Good Automated Manufacturing Practice (GAMP) and ICH Q9 (Quality Risk Management). 5+ years working within R&D, MSAT or GMP environments supporting enterprise software or laboratory informatics, with firsthand LIMS administration and/or process automation experience. Experience with PLCs, DCS, SCADA, HMI systems, instrumentation, and industrial communication frameworks such as OPC-UA. Strong background in SQL, data analysis, and understanding of lab and clean core (manufacturing) workflows. Demonstrated oral and written communication with the ability to translate complex lab procedures into logical software requirements using flow-charts, presentations, and good engineering documentation. Experience managing subcontracted integration resources. Preferred Qualifications Familiarity with SQL databases, OSIsoft, and slocal application data stores associated with research, quality control, and manufacturing equipment. Data processing skills using R, python, Microsoft Excel, JMP and OSIsoft PI for quality control charting and multifactorial analysis. AKTA Unicorn method programing and configuration experience. Physical Requirements, Workplace Hazards and Conditions, and PPE and Chemical Requirements The physical requirements, workplace hazards and conditions, and PPE and chemical requirements described here are representative of those that a candidate must meet to perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Physical Demands Occasionally conduct sedentary work that primarily involves sitting/standing. Occasionally conduct light work that includes moving objects up to 20 pounds. Rarely conduct medium work that includes moving objects up to 50 pounds. Rarely conduct heavy work that includes moving objects up to 100 pounds. Rarely conduct very heavy work that includes moving objects over 100 pounds. Occasionally push or pull less than 25 pounds. Rarely push or pull 25 - 45 pounds. Rarely push or pull more than 45 pounds. Rarely reach above shoulder level. Constantly use both hands. Occasionally stand or walk for more than 25 minutes. Occasionally bend, reach, or twist repeatedly. Occasionally kneel, squat, or stoop. Rarely crawl or climb. Occasionally have clear vision (near and/or far), depth perception, peripheral vision, and/or visual acuity. Physical Activities Rarely ascend or descend ladders, stairs, scaffolding, ramps, poles, and the like. Rarely move self in different positions to accomplish tasks in various environments, including tight and confined spaces. Occasionally move about to accomplish tasks or move from one worksite to another. Constantly communicate with others to exchange information. Constantly assess the accuracy, neatness, and thoroughness of the work assigned. Environmental Conditions Occasionally work in low temperatures. Occasionally work in high temperatures. Rarely work in outdoor elements, such as precipitation and wind. Occasionally work in noisy environments. Rarely work in small and/or enclosed spaces. PPE and Chemical Requirements Occasionally wear PPE, including but not limited to gloves, face shields/goggles, safety glasses, and safety shoes. Occasionally wear a lab coat. Rarely wear earplugs/muffs. Occasionally work in a Clean Room Uniform. Occasionally wear a disposable dust/surgical mask. Rarely wear a respirator, such as a disposable respirator mask (N-95), half-face/full-face style, PAPR, SCUBA. Other: Sitting/standing should be managed. Extended screen time is expected. Please submit your resume online at . CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law. CAMRIS offers a comprehensive benefits package, including medical, dental, and vision insurance for individuals and families, FSAs, HSA, life and AD&D insurance, short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet insurance, 401(k) with employer match and Roth option, tuition and professional reimbursement, public transportation support in the DMV area, a referral bonus program, vacation with tenure-based increases, PTO, 11 paid holidays . click apply for full job details
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Service Transformation and Deployment Automation team aims to remove all manual touchpoints from service operations within Amazon Web Services (AWS) Networking, one of the world's largest and most complex networks. Software Development Engineers are instrumental in discovering innovative ways to automate and scale services. They drive stability, consistency, and sustainability of the network while never losing sight of the high security bar our customer's demand. We own a container compute platform in the border network, network device access and locality software, and a business intelligence platform for providing insights into service maturity. This position is located in Minneapolis, USA and working in the heart of AWS global network. Millions of customers rely on Amazon's network for using our retail websites, accessing content on their Kindles, and building applications and businesses on top of the Amazon Web Services (AWS) Cloud. Our goal is to become The Infrastructure Platform for the world - achieving this goal requires automated and massively scalable software services. Success depends on our world-class network infrastructure, and our network depends on our automation. This position involves on-call responsibilities, typically for one week every two months. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice. Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Key job responsibilities You will be responsible for the design, implementation and quality of services you deliver. Your experience working in software development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems. You'll also: • Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security. • Write high quality distributed system software. • Work in an agile, startup-like development environment, where you are always working on the most important stuff. • Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools. • Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers. • Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions. • Contribute to documentation of process and procedures. • Learn from others and help grow those in your team to achieve their best. • Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done. • Participate in an on-call rotation with your team. A day in the life Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events. In this role you: • Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs. • Manage customers during problem resolution and operating efficiently under pressure. • Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail. • Travel to data center/network sites and Amazon/customer offices as needed. About the team Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations. BERE provides the massive scale required to support our AWS customers and internal services, via a network that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers. AWS Global Connectivity and Network Availability (GCNA) Videos: • Working at AWS in the GCNA Team - Meet Robert, VP: • Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer: Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of software development engineer or related occupational experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers . click apply for full job details
09/27/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Service Transformation and Deployment Automation team aims to remove all manual touchpoints from service operations within Amazon Web Services (AWS) Networking, one of the world's largest and most complex networks. Software Development Engineers are instrumental in discovering innovative ways to automate and scale services. They drive stability, consistency, and sustainability of the network while never losing sight of the high security bar our customer's demand. We own a container compute platform in the border network, network device access and locality software, and a business intelligence platform for providing insights into service maturity. This position is located in Minneapolis, USA and working in the heart of AWS global network. Millions of customers rely on Amazon's network for using our retail websites, accessing content on their Kindles, and building applications and businesses on top of the Amazon Web Services (AWS) Cloud. Our goal is to become The Infrastructure Platform for the world - achieving this goal requires automated and massively scalable software services. Success depends on our world-class network infrastructure, and our network depends on our automation. This position involves on-call responsibilities, typically for one week every two months. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice. Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Key job responsibilities You will be responsible for the design, implementation and quality of services you deliver. Your experience working in software development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems. You'll also: • Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security. • Write high quality distributed system software. • Work in an agile, startup-like development environment, where you are always working on the most important stuff. • Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools. • Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers. • Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions. • Contribute to documentation of process and procedures. • Learn from others and help grow those in your team to achieve their best. • Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done. • Participate in an on-call rotation with your team. A day in the life Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events. In this role you: • Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs. • Manage customers during problem resolution and operating efficiently under pressure. • Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail. • Travel to data center/network sites and Amazon/customer offices as needed. About the team Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations. BERE provides the massive scale required to support our AWS customers and internal services, via a network that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers. AWS Global Connectivity and Network Availability (GCNA) Videos: • Working at AWS in the GCNA Team - Meet Robert, VP: • Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer: Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of software development engineer or related occupational experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers . click apply for full job details
