Job Description Job Description Tier III NOC Technician Washington, DC - metro accessible, 4 days onsite, 1 day remote Perm position, full benefits package, $120K, perhaps some flex depending on experience and certs MUST HAVE ONE OR MORE HIGH LEVEL CERTIFICAITON: CCNP, CCNP Security, JNCIP, or equivalent RESPONSIBILITIES Serve as the final escalation point for complex Tier 1 and Tier 2 incidents requiring advanced technical expertise Lead troubleshooting and resolution of critical network outages, performance degradation, and complex technical issues Perform root cause analysis on major incidents and develop preventive measures to avoid recurrence Provide technical leadership and guidance to junior NOC technicians during critical incidents Design and implement solutions for network optimization, automation, and performance improvements Conduct in-depth packet analysis and protocol troubleshooting to diagnose complex connectivity issues Configure and troubleshoot advanced network devices including core routers, multilayer switches, firewalls, and load balancers Participate in and lead Major Incident Management calls with stakeholders and executive leadership Develop, maintain, and improve NOC procedures, runbooks, and technical documentation Perform advanced network and system performance analysis using multiple monitoring and diagnostic tools Collaborate with Network Engineering, Security, and Systems Administration teams on complex cross-functional issues Evaluate and recommend improvements to network architecture, monitoring capabilities, and operational processes Mentor and train Tier 1 and Tier 2 technicians on troubleshooting techniques and best practices Participate in change advisory board (CAB) reviews and provide technical assessments of proposed changes Execute complex network changes during maintenance windows with minimal service disruption Monitor and optimize network capacity, bandwidth utilization, and traffic patterns Coordinate with vendors and external service providers to resolve carrier and equipment issues Develop and maintain disaster recovery procedures and participate in failover testing Implement network security measures and respond to security incidents in coordination with security teams Create and present technical reports on network performance, incidents, and trends to management Participate in on-call rotation as the senior technical escalation resource Stay current with emerging technologies and industry best practices to continuously improve operations REQUIREMENTS Bachelor's degree OR equivalent experience 7+ years of experience in network operations, network engineering, or systems administration 5+ years of experience working in a 7x24x365 NOC or similar mission-critical environment Demonstrated experience as a senior escalation point for complex technical issues Supporting large-scale enterprise networks with thousands of users Expert-level knowledge of network protocols, routing, and switching (BGP, OSPF, EIGRP, MPLS, spanning-tree, VLAN) Advanced troubleshooting skills using packet analysis tools (Wireshark, tcpdump) Deep understanding of network security technologies including firewalls, IDS/IPS, VPN, and NAT Extensive experience with enterprise network equipment from multiple vendors (Cisco, Juniper, Palo Alto, Arista, F5) Proficiency with network monitoring and management platforms (SolarWinds, Nagios, Splunk, NetFlow/sFlow analysis) Knowledge of TCP/IP stack, network services (DNS, DHCP, NTP), and application protocols Expertise in load balancing, traffic engineering, and high-availability architectures Strong understanding of data center networking, fabric technologies, and virtualization Routing policy implementation and traffic optimization techniques Advanced troubleshooting skills across multiple technology domains (network, systems, applications, security) Ability to interpret network diagrams, technical specifications, and vendor documentation Strong analytical and critical thinking skills for solving complex problems under pressure Leadership and mentoring skills for guiding junior team members Excellent written and verbal communication skills across stakeholder levels Proven incident management ability, including leading bridge calls and coordinating resources during major incidents Proficiency with scripting and automation tools (Python, Ansible, PowerShell, Bash) Deep understanding of ITIL framework (Incident, Problem, Change Management) Knowledge of cloud networking architectures (AWS, Azure, GCP) and DevOps practices Ability to work effectively under extreme pressure and make rapid technical decisions Flexibility to work rotating shifts including nights, weekends, and holidays Strong documentation skills and commitment to accurate technical records Company Description System One is a leading provider of specialized, highly technical services and solutions to critical infrastructure, technology, life sciences, and government sectors. We partner with large private and public organizations who trust us to execute their complex, mission-critical initiatives through our outsourced services and workforce solutions. Company Description System One is a leading provider of specialized, highly technical services and solutions to critical infrastructure, technology, life sciences, and government sectors. We partner with large private and public organizations who trust us to execute their complex, mission-critical initiatives through our outsourced services and workforce solutions.
09/24/2026
Full time
Job Description Job Description Tier III NOC Technician Washington, DC - metro accessible, 4 days onsite, 1 day remote Perm position, full benefits package, $120K, perhaps some flex depending on experience and certs MUST HAVE ONE OR MORE HIGH LEVEL CERTIFICAITON: CCNP, CCNP Security, JNCIP, or equivalent RESPONSIBILITIES Serve as the final escalation point for complex Tier 1 and Tier 2 incidents requiring advanced technical expertise Lead troubleshooting and resolution of critical network outages, performance degradation, and complex technical issues Perform root cause analysis on major incidents and develop preventive measures to avoid recurrence Provide technical leadership and guidance to junior NOC technicians during critical incidents Design and implement solutions for network optimization, automation, and performance improvements Conduct in-depth packet analysis and protocol troubleshooting to diagnose complex connectivity issues Configure and troubleshoot advanced network devices including core routers, multilayer switches, firewalls, and load balancers Participate in and lead Major Incident Management calls with stakeholders and executive leadership Develop, maintain, and improve NOC procedures, runbooks, and technical documentation Perform advanced network and system performance analysis using multiple monitoring and diagnostic tools Collaborate with Network Engineering, Security, and Systems Administration teams on complex cross-functional issues Evaluate and recommend improvements to network architecture, monitoring capabilities, and operational processes Mentor and train Tier 1 and Tier 2 technicians on troubleshooting techniques and best practices Participate in change advisory board (CAB) reviews and provide technical assessments of proposed changes Execute complex network changes during maintenance windows with minimal service disruption Monitor and optimize network capacity, bandwidth utilization, and traffic patterns Coordinate with vendors and external service providers to resolve carrier and equipment issues Develop and maintain disaster recovery procedures and participate in failover testing Implement network security measures and respond to security incidents in coordination with security teams Create and present technical reports on network performance, incidents, and trends to management Participate in on-call rotation as the senior technical escalation resource Stay current with emerging technologies and industry best practices to continuously improve operations REQUIREMENTS Bachelor's degree OR equivalent experience 7+ years of experience in network operations, network engineering, or systems administration 5+ years of experience working in a 7x24x365 NOC or similar mission-critical environment Demonstrated experience as a senior escalation point for complex technical issues Supporting large-scale enterprise networks with thousands of users Expert-level knowledge of network protocols, routing, and switching (BGP, OSPF, EIGRP, MPLS, spanning-tree, VLAN) Advanced troubleshooting skills using packet analysis tools (Wireshark, tcpdump) Deep understanding of network security technologies including firewalls, IDS/IPS, VPN, and NAT Extensive experience with enterprise network equipment from multiple vendors (Cisco, Juniper, Palo Alto, Arista, F5) Proficiency with network monitoring and management platforms (SolarWinds, Nagios, Splunk, NetFlow/sFlow analysis) Knowledge of TCP/IP stack, network services (DNS, DHCP, NTP), and application protocols Expertise in load balancing, traffic engineering, and high-availability architectures Strong understanding of data center networking, fabric technologies, and virtualization Routing policy implementation and traffic optimization techniques Advanced troubleshooting skills across multiple technology domains (network, systems, applications, security) Ability to interpret network diagrams, technical specifications, and vendor documentation Strong analytical and critical thinking skills for solving complex problems under pressure Leadership and mentoring skills for guiding junior team members Excellent written and verbal communication skills across stakeholder levels Proven incident management ability, including leading bridge calls and coordinating resources during major incidents Proficiency with scripting and automation tools (Python, Ansible, PowerShell, Bash) Deep understanding of ITIL framework (Incident, Problem, Change Management) Knowledge of cloud networking architectures (AWS, Azure, GCP) and DevOps practices Ability to work effectively under extreme pressure and make rapid technical decisions Flexibility to work rotating shifts including nights, weekends, and holidays Strong documentation skills and commitment to accurate technical records Company Description System One is a leading provider of specialized, highly technical services and solutions to critical infrastructure, technology, life sciences, and government sectors. We partner with large private and public organizations who trust us to execute their complex, mission-critical initiatives through our outsourced services and workforce solutions. Company Description System One is a leading provider of specialized, highly technical services and solutions to critical infrastructure, technology, life sciences, and government sectors. We partner with large private and public organizations who trust us to execute their complex, mission-critical initiatives through our outsourced services and workforce solutions.
Job DescriptionJob Description Controls Programmer (BMS / BAS / Industrial Automation) Location: South Bend, IN Travel: Occasional Regional Travel for Commissioning and Field Support Company: JSET Automated Technologies About JSET Automated Technologies JSET Automated Technologies specializes in Building Management Systems (BMS), Electrical Power Monitoring Systems (EPMS), industrial controls, and mission-critical infrastructure projects. Our teams support advanced automation and controls installations across data centers, industrial facilities, and critical infrastructure environments throughout the United States. This role is ideal for candidates with experience as a Controls Programmer, Automation Engineer, Building Automation Programmer, BAS Programmer, BMS Programmer, PLC Programmer, SCADA Programmer, or Controls Specialist. Position Overview JSET Automated Technologies is seeking a Controls Programmer to develop, implement, troubleshoot, and support automation systems for industrial and building automation projects. This is a hands-on programming role that combines software development with real-world field support. The ideal candidate enjoys seeing systems operate in the field, collaborating with technicians and commissioning teams, and solving complex automation challenges during startup and commissioning activities. While this position will primarily support projects in the South Bend region, candidates should be open to occasional travel for commissioning, startup, and project support activities. What You'll Do Program, configure, and troubleshoot DDC controllers and PLC-based control systems Develop control logic, sequences of operation, alarms, trends, schedules, and point databases Create operator interfaces, HMI graphics, dashboards, and visualization screens Configure and document BACnet, Modbus, and related communication protocols Support field commissioning, startup, and functional testing activities Troubleshoot control logic, communication issues, I/O problems, and device integration challenges Work closely with field technicians, project managers, engineers, and commissioning teams Support Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) Maintain accurate documentation, backups, and version control of control system programs Assist with system optimization, performance improvements, and customer support activities Participate in project turnover and closeout processes Required Qualifications 2+ years of experience programming industrial automation, building automation, or control systems Experience with one or more of the following platforms: Niagara (Tridium) Ignition PLC-based automation systems Rockwell Automation platforms preferred Strong understanding of control sequences and system operation Ability to troubleshoot automation systems in live operational environments Experience working with field teams during installation, startup, and commissioning activities Understanding of networking fundamentals and industrial communications Ability to read and interpret electrical drawings, controls schematics, and sequence of operations documents Strong problem-solving and communication skills Valid driver's license and ability to travel as needed Preferred Qualifications Experience with Building Automation Systems (BAS) or Building Management Systems (BMS) Experience with Electrical Power Monitoring Systems (EPMS) Experience with data center, industrial, manufacturing, or mission-critical projects Familiarity with BACnet, Modbus TCP/IP, Modbus RTU, or other industrial communication protocols Experience developing HMI graphics and operator dashboards Associate's or Bachelor's degree in Engineering, Automation, Controls, Computer Science, Electrical Technology, or related field Experience supporting commissioning and startup activities Benefits Competitive Compensation Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off and Paid Holidays Company-Paid Life Insurance Career Advancement Opportunities Ongoing Technical Training and Professional Development Exposure to Advanced Data Center, Industrial, and Critical Infrastructure Projects Work Environment Hybrid field and office environment Work in active construction, industrial, and operational facilities Occasional travel for project startup, commissioning, and customer support Collaboration with field technicians, engineers, project managers, and commissioning teams Participation in startup and troubleshooting activities within mission-critical environments Join the JSET Team If you're passionate about automation, controls, and solving complex technical challenges, JSET offers an opportunity to work on cutting-edge projects while growing your career alongside an experienced team of automation professionals. Apply today and help deliver the systems that power modern data centers, industrial facilities, and critical infrastructure projects. Work Authorization: Applicants must be authorized to work in the United States on a full-time basis. JSET Automated Technologies does not sponsor employment visas for this position.
09/23/2026
Full time
Job DescriptionJob Description Controls Programmer (BMS / BAS / Industrial Automation) Location: South Bend, IN Travel: Occasional Regional Travel for Commissioning and Field Support Company: JSET Automated Technologies About JSET Automated Technologies JSET Automated Technologies specializes in Building Management Systems (BMS), Electrical Power Monitoring Systems (EPMS), industrial controls, and mission-critical infrastructure projects. Our teams support advanced automation and controls installations across data centers, industrial facilities, and critical infrastructure environments throughout the United States. This role is ideal for candidates with experience as a Controls Programmer, Automation Engineer, Building Automation Programmer, BAS Programmer, BMS Programmer, PLC Programmer, SCADA Programmer, or Controls Specialist. Position Overview JSET Automated Technologies is seeking a Controls Programmer to develop, implement, troubleshoot, and support automation systems for industrial and building automation projects. This is a hands-on programming role that combines software development with real-world field support. The ideal candidate enjoys seeing systems operate in the field, collaborating with technicians and commissioning teams, and solving complex automation challenges during startup and commissioning activities. While this position will primarily support projects in the South Bend region, candidates should be open to occasional travel for commissioning, startup, and project support activities. What You'll Do Program, configure, and troubleshoot DDC controllers and PLC-based control systems Develop control logic, sequences of operation, alarms, trends, schedules, and point databases Create operator interfaces, HMI graphics, dashboards, and visualization screens Configure and document BACnet, Modbus, and related communication protocols Support field commissioning, startup, and functional testing activities Troubleshoot control logic, communication issues, I/O problems, and device integration challenges Work closely with field technicians, project managers, engineers, and commissioning teams Support Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) Maintain accurate documentation, backups, and version control of control system programs Assist with system optimization, performance improvements, and customer support activities Participate in project turnover and closeout processes Required Qualifications 2+ years of experience programming industrial automation, building automation, or control systems Experience with one or more of the following platforms: Niagara (Tridium) Ignition PLC-based automation systems Rockwell Automation platforms preferred Strong understanding of control sequences and system operation Ability to troubleshoot automation systems in live operational environments Experience working with field teams during installation, startup, and commissioning activities Understanding of networking fundamentals and industrial communications Ability to read and interpret electrical drawings, controls schematics, and sequence of operations documents Strong problem-solving and communication skills Valid driver's license and ability to travel as needed Preferred Qualifications Experience with Building Automation Systems (BAS) or Building Management Systems (BMS) Experience with Electrical Power Monitoring Systems (EPMS) Experience with data center, industrial, manufacturing, or mission-critical projects Familiarity with BACnet, Modbus TCP/IP, Modbus RTU, or other industrial communication protocols Experience developing HMI graphics and operator dashboards Associate's or Bachelor's degree in Engineering, Automation, Controls, Computer Science, Electrical Technology, or related field Experience supporting commissioning and startup activities Benefits Competitive Compensation Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off and Paid Holidays Company-Paid Life Insurance Career Advancement Opportunities Ongoing Technical Training and Professional Development Exposure to Advanced Data Center, Industrial, and Critical Infrastructure Projects Work Environment Hybrid field and office environment Work in active construction, industrial, and operational facilities Occasional travel for project startup, commissioning, and customer support Collaboration with field technicians, engineers, project managers, and commissioning teams Participation in startup and troubleshooting activities within mission-critical environments Join the JSET Team If you're passionate about automation, controls, and solving complex technical challenges, JSET offers an opportunity to work on cutting-edge projects while growing your career alongside an experienced team of automation professionals. Apply today and help deliver the systems that power modern data centers, industrial facilities, and critical infrastructure projects. Work Authorization: Applicants must be authorized to work in the United States on a full-time basis. JSET Automated Technologies does not sponsor employment visas for this position.
Job Description Job Description Locations: Athens, OH / New Albany, OH/Oklahoma City. OK/Plano, TX Schedule: 8-hour shifts Travel: Up to 100% Contract: Contract opportunity Job Overview We are looking for a hands-on Data Center Services Technician to support installation, maintenance, and operational activities in hyperscale and enterprise data center environments. This position is a good fit for candidates with experience in data center operations, structured cabling, telecommunications, field services, or Information Technology (IT) infrastructure . Key Responsibilities Install and deploy servers, network devices, storage equipment, and related infrastructure. Perform rack-and-stack activities and equipment installation. Install, route, terminate, label, and dress copper and fiber cabling. Install rack Power Distribution Units (PDUs) and connect equipment to power. Perform equipment provisioning and hardware component installation. Connect and support Out-of-Band (OOB) management systems. Perform continuity testing, fiber verification, and equipment turn-up. Perform Moves, Adds, Changes, and Disconnects (MACD) and Field-Replaceable Unit (FRU) replacements. Maintain installation records, test results, inventory, and as-built documentation. Identify and escalate technical, design, and safety issues. Required Qualifications High school diploma, technical certification, vocational training, or equivalent experience. 1+ year of experience in data centers, structured cabling, telecommunications, field services, or IT infrastructure. Hands-on experience with racks, servers, networking equipment, and cabling. Knowledge of copper and fiber cabling practices. Ability to read engineering drawings, installation documents, and Methods of Procedure (MOPs). Ability to work independently with minimal supervision. Valid state ID or driver's license. Ability to lift and move equipment up to 50 lbs. Comfortable working on ladders or elevated work platforms. Willingness to travel up to 100%. Preferred Experience Fiber verification and continuity testing. Optical networking. Equipment turn-up and provisioning. MACD activities. FRU replacement. Out-of-Band (OOB) management. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
09/23/2026
Full time
Job Description Job Description Locations: Athens, OH / New Albany, OH/Oklahoma City. OK/Plano, TX Schedule: 8-hour shifts Travel: Up to 100% Contract: Contract opportunity Job Overview We are looking for a hands-on Data Center Services Technician to support installation, maintenance, and operational activities in hyperscale and enterprise data center environments. This position is a good fit for candidates with experience in data center operations, structured cabling, telecommunications, field services, or Information Technology (IT) infrastructure . Key Responsibilities Install and deploy servers, network devices, storage equipment, and related infrastructure. Perform rack-and-stack activities and equipment installation. Install, route, terminate, label, and dress copper and fiber cabling. Install rack Power Distribution Units (PDUs) and connect equipment to power. Perform equipment provisioning and hardware component installation. Connect and support Out-of-Band (OOB) management systems. Perform continuity testing, fiber verification, and equipment turn-up. Perform Moves, Adds, Changes, and Disconnects (MACD) and Field-Replaceable Unit (FRU) replacements. Maintain installation records, test results, inventory, and as-built documentation. Identify and escalate technical, design, and safety issues. Required Qualifications High school diploma, technical certification, vocational training, or equivalent experience. 1+ year of experience in data centers, structured cabling, telecommunications, field services, or IT infrastructure. Hands-on experience with racks, servers, networking equipment, and cabling. Knowledge of copper and fiber cabling practices. Ability to read engineering drawings, installation documents, and Methods of Procedure (MOPs). Ability to work independently with minimal supervision. Valid state ID or driver's license. Ability to lift and move equipment up to 50 lbs. Comfortable working on ladders or elevated work platforms. Willingness to travel up to 100%. Preferred Experience Fiber verification and continuity testing. Optical networking. Equipment turn-up and provisioning. MACD activities. FRU replacement. Out-of-Band (OOB) management. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack - from electrons to tokens - to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that - with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About This Role: You will be responsible for the operational integrity and daily operations of Crusoe Cloud mission-critical Modular Data Centers. This role sits at the intersection of heavy infrastructure and high-performance computing, requiring you to master both mechanical/electrical system troubleshooting and server/network maintenance. You will ensure that our modular units remain online and efficient, managing everything from high-voltage electrical distribution to the fiber network infrastructure that powers our AI and cloud services. What You'll Be Working On: Operational Monitoring: Continuously monitor Data Center operations and HVAC performance to ensure optimal thermal environments for hardware. Infrastructure Maintenance: Perform daily and weekly preventative maintenance on mechanical and electrical systems; schedule and oversee contractors for monthly and annual deep-service requirements. Network Troubleshooting: Diagnose and repair fiber network infrastructure and server-level hardware issues as they arise. Critical System Repairs: Identify and repair data center problems quickly to minimize downtime, utilizing logic to solve complex technical failures. Technical Documentation: Assist in technical writing of Standard Operating Procedures (SOPs) and Method of Procedure (MOP) documents for maintenance activities. Contractor & Vendor Management: Manage contractor services to ensure quality work product and maintain strong relationships with critical infrastructure vendors. Response: Participate in an on-call rotation to address emergency issues and provide notification of maintenance activities to appropriate departments. What You'll Bring to the Team: Technical Proficiency: Proficient knowledge of IT systems, network infrastructure, and the electrical/mechanical systems used in a data center environment. Infrastructure Expertise: Understanding of Transformers, PLCs, Generators, Switchgear, UPS systems, STS, ATS, PDUs, Chilled Water Systems, and Fire Suppression systems. Data Analysis: Experience with data trending and analysis, including the ability to rapidly learn and use PC-based integrated critical monitoring systems (EPMS/BMS). Safety Mastery: Expert knowledge in industrial safety best practices, including Lockout/Tagout (LOTO) , Arc Flash protection (NFPA 70E), and OSHA regulations. Hands-on Background: Strong technical background with experience on computer/network gear as well as support infrastructure (HVAC and electrical). Safety and Compliance: This position is designated a safety-sensitive position and/or is located in a safety-sensitive facility. Drug and alcohol program participation is required. Bonus Points: Prior experience in a "Mission Critical" environment (e.g., data centers, hospitals, or power plants). Certifications such as CompTIA Network+, BICSI, or specialized electrical/HVAC licenses. Experience with industrial control systems and PLC programming. Benefits: Competitive compensation Restricted Stock Units Paid time off & paid holidays Comprehensive health, dental & vision insurance Employer contributions to HSA account Paid parental leave Paid life insurance, short-term and long-term disability Professional development & tuition reimbursement Mental health & wellness support Commuter benefits (parking & transit) Cell phone stipend 401(k) Retirement plan with company match up to 4% of salary Volunteer time off Compensation Range: Compensation will be paid in the range of up to $90,000 - $100,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
09/23/2026
Full time
Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack - from electrons to tokens - to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that - with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About This Role: You will be responsible for the operational integrity and daily operations of Crusoe Cloud mission-critical Modular Data Centers. This role sits at the intersection of heavy infrastructure and high-performance computing, requiring you to master both mechanical/electrical system troubleshooting and server/network maintenance. You will ensure that our modular units remain online and efficient, managing everything from high-voltage electrical distribution to the fiber network infrastructure that powers our AI and cloud services. What You'll Be Working On: Operational Monitoring: Continuously monitor Data Center operations and HVAC performance to ensure optimal thermal environments for hardware. Infrastructure Maintenance: Perform daily and weekly preventative maintenance on mechanical and electrical systems; schedule and oversee contractors for monthly and annual deep-service requirements. Network Troubleshooting: Diagnose and repair fiber network infrastructure and server-level hardware issues as they arise. Critical System Repairs: Identify and repair data center problems quickly to minimize downtime, utilizing logic to solve complex technical failures. Technical Documentation: Assist in technical writing of Standard Operating Procedures (SOPs) and Method of Procedure (MOP) documents for maintenance activities. Contractor & Vendor Management: Manage contractor services to ensure quality work product and maintain strong relationships with critical infrastructure vendors. Response: Participate in an on-call rotation to address emergency issues and provide notification of maintenance activities to appropriate departments. What You'll Bring to the Team: Technical Proficiency: Proficient knowledge of IT systems, network infrastructure, and the electrical/mechanical systems used in a data center environment. Infrastructure Expertise: Understanding of Transformers, PLCs, Generators, Switchgear, UPS systems, STS, ATS, PDUs, Chilled Water Systems, and Fire Suppression systems. Data Analysis: Experience with data trending and analysis, including the ability to rapidly learn and use PC-based integrated critical monitoring systems (EPMS/BMS). Safety Mastery: Expert knowledge in industrial safety best practices, including Lockout/Tagout (LOTO) , Arc Flash protection (NFPA 70E), and OSHA regulations. Hands-on Background: Strong technical background with experience on computer/network gear as well as support infrastructure (HVAC and electrical). Safety and Compliance: This position is designated a safety-sensitive position and/or is located in a safety-sensitive facility. Drug and alcohol program participation is required. Bonus Points: Prior experience in a "Mission Critical" environment (e.g., data centers, hospitals, or power plants). Certifications such as CompTIA Network+, BICSI, or specialized electrical/HVAC licenses. Experience with industrial control systems and PLC programming. Benefits: Competitive compensation Restricted Stock Units Paid time off & paid holidays Comprehensive health, dental & vision insurance Employer contributions to HSA account Paid parental leave Paid life insurance, short-term and long-term disability Professional development & tuition reimbursement Mental health & wellness support Commuter benefits (parking & transit) Cell phone stipend 401(k) Retirement plan with company match up to 4% of salary Volunteer time off Compensation Range: Compensation will be paid in the range of up to $90,000 - $100,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
About the Role: Join TD SYNNEX as a Field Service Technician and play a critical role in keeping our clients' technology running smoothly. In this hands-on position, you will diagnose, repair, and maintain computer hardware systems across customer locations. This is an excellent opportunity for early-career IT professionals looking to build technical expertise, gain field experience, and grow into advanced engineering or infrastructure roles. To succeed in this role, you must currently reside within a 45-minute commute of one of the following areas: Long Island, NY (Zip 11779) Charlotte, NC Chicago, IL Houston, TX Tampa, FL Orlando, FL What You'll Do: Diagnose, troubleshoot, and repair computer hardware and system components in line with manufacturer specifications Replace defective parts and perform hardware installations and upgrades Collect and communicate technical data to support teams for escalations and project planning Follow established service procedures, documentation standards, and daily administrative processes Deliver excellent on-site support and maintain positive client relationships What We're Looking For: We're looking for candidates who are driven, reliable, and eager to develop their careers in IT field services. Required Qualifications 1-2 years of experience in IT support, field services, or hardware repair Preferred Qualifications CompTIA A+, Network+, or equivalent OEM certifications Experience working in customer-facing technical roles Strong working knowledge of: Computer systems and operating systems Networking hardware and cabling standards Servers, data center equipment, and power supplies Ability to diagnose, repair, test, and replace hardware components confidently Valid Driver's License with a clean driving record Access to a reliable personal vehicle (mileage reimbursed) Working Conditions: This position involves frequent travel and physical activity. Candidates should be comfortable with: Local and occasional long-distance travel, including potential air travel Working in tight or confined spaces (e.g., under desks, kiosks, or counters) Climbing ladders (up to 12 feet) Bending, lifting, and moving equipment (up to 75 lbs unassisted) Participating in on-call rotations and after-hours support Salary Range Requirement Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. Qualified candidates can expect an hourly rate beginning at $26.00 or more depending on experience and geographical area. At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for! We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
09/23/2026
Full time
About the Role: Join TD SYNNEX as a Field Service Technician and play a critical role in keeping our clients' technology running smoothly. In this hands-on position, you will diagnose, repair, and maintain computer hardware systems across customer locations. This is an excellent opportunity for early-career IT professionals looking to build technical expertise, gain field experience, and grow into advanced engineering or infrastructure roles. To succeed in this role, you must currently reside within a 45-minute commute of one of the following areas: Long Island, NY (Zip 11779) Charlotte, NC Chicago, IL Houston, TX Tampa, FL Orlando, FL What You'll Do: Diagnose, troubleshoot, and repair computer hardware and system components in line with manufacturer specifications Replace defective parts and perform hardware installations and upgrades Collect and communicate technical data to support teams for escalations and project planning Follow established service procedures, documentation standards, and daily administrative processes Deliver excellent on-site support and maintain positive client relationships What We're Looking For: We're looking for candidates who are driven, reliable, and eager to develop their careers in IT field services. Required Qualifications 1-2 years of experience in IT support, field services, or hardware repair Preferred Qualifications CompTIA A+, Network+, or equivalent OEM certifications Experience working in customer-facing technical roles Strong working knowledge of: Computer systems and operating systems Networking hardware and cabling standards Servers, data center equipment, and power supplies Ability to diagnose, repair, test, and replace hardware components confidently Valid Driver's License with a clean driving record Access to a reliable personal vehicle (mileage reimbursed) Working Conditions: This position involves frequent travel and physical activity. Candidates should be comfortable with: Local and occasional long-distance travel, including potential air travel Working in tight or confined spaces (e.g., under desks, kiosks, or counters) Climbing ladders (up to 12 feet) Bending, lifting, and moving equipment (up to 75 lbs unassisted) Participating in on-call rotations and after-hours support Salary Range Requirement Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. Qualified candidates can expect an hourly rate beginning at $26.00 or more depending on experience and geographical area. At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for! We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
About the Role: Join TD SYNNEX as a Field Service Technician and play a critical role in keeping our clients' technology running smoothly. In this hands-on position, you will diagnose, repair, and maintain computer hardware systems across customer locations. This is an excellent opportunity for early-career IT professionals looking to build technical expertise, gain field experience, and grow into advanced engineering or infrastructure roles. To succeed in this role, you must currently reside within a 45-minute commute of one of the following areas: Long Island, NY (Zip 11779) Charlotte, NC Chicago, IL Houston, TX Tampa, FL Orlando, FL What You'll Do: Diagnose, troubleshoot, and repair computer hardware and system components in line with manufacturer specifications Replace defective parts and perform hardware installations and upgrades Collect and communicate technical data to support teams for escalations and project planning Follow established service procedures, documentation standards, and daily administrative processes Deliver excellent on-site support and maintain positive client relationships What We're Looking For: We're looking for candidates who are driven, reliable, and eager to develop their careers in IT field services. Required Qualifications 1-2 years of experience in IT support, field services, or hardware repair Preferred Qualifications CompTIA A+, Network+, or equivalent OEM certifications Experience working in customer-facing technical roles Strong working knowledge of: Computer systems and operating systems Networking hardware and cabling standards Servers, data center equipment, and power supplies Ability to diagnose, repair, test, and replace hardware components confidently Valid Driver's License with a clean driving record Access to a reliable personal vehicle (mileage reimbursed) Working Conditions: This position involves frequent travel and physical activity. Candidates should be comfortable with: Local and occasional long-distance travel, including potential air travel Working in tight or confined spaces (e.g., under desks, kiosks, or counters) Climbing ladders (up to 12 feet) Bending, lifting, and moving equipment (up to 75 lbs unassisted) Participating in on-call rotations and after-hours support Salary Range Requirement Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. Qualified candidates can expect an hourly rate beginning at $26.00 or more depending on experience and geographical area. At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for! We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
09/23/2026
Full time
About the Role: Join TD SYNNEX as a Field Service Technician and play a critical role in keeping our clients' technology running smoothly. In this hands-on position, you will diagnose, repair, and maintain computer hardware systems across customer locations. This is an excellent opportunity for early-career IT professionals looking to build technical expertise, gain field experience, and grow into advanced engineering or infrastructure roles. To succeed in this role, you must currently reside within a 45-minute commute of one of the following areas: Long Island, NY (Zip 11779) Charlotte, NC Chicago, IL Houston, TX Tampa, FL Orlando, FL What You'll Do: Diagnose, troubleshoot, and repair computer hardware and system components in line with manufacturer specifications Replace defective parts and perform hardware installations and upgrades Collect and communicate technical data to support teams for escalations and project planning Follow established service procedures, documentation standards, and daily administrative processes Deliver excellent on-site support and maintain positive client relationships What We're Looking For: We're looking for candidates who are driven, reliable, and eager to develop their careers in IT field services. Required Qualifications 1-2 years of experience in IT support, field services, or hardware repair Preferred Qualifications CompTIA A+, Network+, or equivalent OEM certifications Experience working in customer-facing technical roles Strong working knowledge of: Computer systems and operating systems Networking hardware and cabling standards Servers, data center equipment, and power supplies Ability to diagnose, repair, test, and replace hardware components confidently Valid Driver's License with a clean driving record Access to a reliable personal vehicle (mileage reimbursed) Working Conditions: This position involves frequent travel and physical activity. Candidates should be comfortable with: Local and occasional long-distance travel, including potential air travel Working in tight or confined spaces (e.g., under desks, kiosks, or counters) Climbing ladders (up to 12 feet) Bending, lifting, and moving equipment (up to 75 lbs unassisted) Participating in on-call rotations and after-hours support Salary Range Requirement Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. Qualified candidates can expect an hourly rate beginning at $26.00 or more depending on experience and geographical area. At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for! We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. This position involves rotational shifts to support 24/7/365 operations. This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations WHAT YOU WILL DO: We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components. KEY RESPONSIBILITIES: Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards. Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling. Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability. Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades. Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures. Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary. Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards. Support the implementation of new hardware installations and the physical setup of network and server infrastructure. Participate in emergency response teams to address urgent hardware issues ESSENTIAL CRITERIA: Technical diploma or certification in electronics, computer hardware, or a related field. Proven track record of repairing and maintaining IT and network hardware in a data center environment. Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred. Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively. Excellent problem-solving skills and the capacity to perform well in a fast-paced environment. Valid driver's license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. PHYSICAL REQUIREMENTS: Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds. Dexterity to manage small and complex components during hardware maintenance. Frequent standing, bending, and moving within confined spaces in the data center. Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 10 Days of Paid Time Off (PTO) annually Occasional overtime and bonus opportunities 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range $26.45-$36.06 USD
09/23/2026
Full time
WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. This position involves rotational shifts to support 24/7/365 operations. This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations WHAT YOU WILL DO: We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components. KEY RESPONSIBILITIES: Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards. Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling. Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability. Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades. Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures. Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary. Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards. Support the implementation of new hardware installations and the physical setup of network and server infrastructure. Participate in emergency response teams to address urgent hardware issues ESSENTIAL CRITERIA: Technical diploma or certification in electronics, computer hardware, or a related field. Proven track record of repairing and maintaining IT and network hardware in a data center environment. Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred. Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively. Excellent problem-solving skills and the capacity to perform well in a fast-paced environment. Valid driver's license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. PHYSICAL REQUIREMENTS: Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds. Dexterity to manage small and complex components during hardware maintenance. Frequent standing, bending, and moving within confined spaces in the data center. Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 10 Days of Paid Time Off (PTO) annually Occasional overtime and bonus opportunities 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range $26.45-$36.06 USD
Amazon Web Services, Inc. is seeking an Engineering Operations Technician for night shifts to support critical AWS data center infrastructure. You will monitor and troubleshoot servers, networks, and facility systems, respond to incidents, perform deployments and maintenance, and follow strict change and security controls. Partnering with engineering and operations teams, you'll document procedures, improve runbooks, and drive root-cause analysis to maintain high availability. This role is ideal for detail-oriented technicians who thrive in a fast-paced, customer-obsessed environment and want hands-on experience with large-scale cloud systems. Responsibilities Monitor and maintain AWS data center servers, networks, and supporting infrastructure during night shifts. Respond to and resolve incidents, alerts, and outages following defined SLAs and escalation paths. Perform routine maintenance, deployments, and hardware replacements according to change-management procedures. Document runbooks, procedures, and incident reports to support knowledge sharing and continuous improvement. Collaborate with engineering and operations teams to troubleshoot complex technical issues and drive root-cause analysis. Ensure adherence to security, compliance, and safety standards within the data center environment. Use monitoring and ticketing tools to track system health, incidents, and work progress. Contribute to process improvements to increase reliability, efficiency, and automation of operations. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, Load Balancing) Scripting (Python, Bash, Power Shell) Monitoring and alerting tools (Cloud Watch, Nagios, Zabbix) Incident and problem management Data center hardware troubleshooting Change management processes ITIL/operations best practices Documentation and runbook creation
09/23/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operations Technician for night shifts to support critical AWS data center infrastructure. You will monitor and troubleshoot servers, networks, and facility systems, respond to incidents, perform deployments and maintenance, and follow strict change and security controls. Partnering with engineering and operations teams, you'll document procedures, improve runbooks, and drive root-cause analysis to maintain high availability. This role is ideal for detail-oriented technicians who thrive in a fast-paced, customer-obsessed environment and want hands-on experience with large-scale cloud systems. Responsibilities Monitor and maintain AWS data center servers, networks, and supporting infrastructure during night shifts. Respond to and resolve incidents, alerts, and outages following defined SLAs and escalation paths. Perform routine maintenance, deployments, and hardware replacements according to change-management procedures. Document runbooks, procedures, and incident reports to support knowledge sharing and continuous improvement. Collaborate with engineering and operations teams to troubleshoot complex technical issues and drive root-cause analysis. Ensure adherence to security, compliance, and safety standards within the data center environment. Use monitoring and ticketing tools to track system health, incidents, and work progress. Contribute to process improvements to increase reliability, efficiency, and automation of operations. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, Load Balancing) Scripting (Python, Bash, Power Shell) Monitoring and alerting tools (Cloud Watch, Nagios, Zabbix) Incident and problem management Data center hardware troubleshooting Change management processes ITIL/operations best practices Documentation and runbook creation
Amazon Web Services, Inc. is seeking a Data Center Manager to lead 24x7 operations in a high-availability cloud environment. You will own uptime, capacity, and reliability for critical AWS infrastructure, managing a team of technicians and engineers. Responsibilities include incident, change, and problem management; capacity planning; hardware lifecycle; and vendor coordination. You will enforce strict security, safety, and compliance standards while driving continuous improvement, automation, and cost optimization in a fast-paced, customer-obsessed culture focused on innovation and ownership. Responsibilities Own day-to-day operations of an AWS data center, ensuring high availability and uptime for critical cloud services. Manage and mentor a team of data center technicians and engineers, including scheduling and performance management. Oversee capacity planning, hardware lifecycle, and infrastructure upgrades to meet growth and reliability goals. Implement and improve operational processes for incident, change, and problem management in a 24x7 environment. Ensure compliance with AWS security, safety, and regulatory standards across all facility operations. Collaborate with engineering, networking, and AWS service teams to resolve complex infrastructure issues. Monitor performance and health of data center systems using metrics, dashboards, and automation tools. Manage vendor relationships, on-site contractors, and maintenance activities to minimize risk and downtime. Drive continuous improvement initiatives focused on efficiency, resilience, and cost optimization. Report operational metrics, risks, and improvement plans to leadership and key stakeholders. Required Skills Data center operations management Capacity planning and scaling Incident and problem management IT infrastructure (servers, storage, networking) Change and configuration management Vendor and contract management Monitoring and alerting tools (e.g., Cloud Watch, DCIM) Budgeting and cost optimization IT security and compliance People leadership and shift management
09/23/2026
Full time
Amazon Web Services, Inc. is seeking a Data Center Manager to lead 24x7 operations in a high-availability cloud environment. You will own uptime, capacity, and reliability for critical AWS infrastructure, managing a team of technicians and engineers. Responsibilities include incident, change, and problem management; capacity planning; hardware lifecycle; and vendor coordination. You will enforce strict security, safety, and compliance standards while driving continuous improvement, automation, and cost optimization in a fast-paced, customer-obsessed culture focused on innovation and ownership. Responsibilities Own day-to-day operations of an AWS data center, ensuring high availability and uptime for critical cloud services. Manage and mentor a team of data center technicians and engineers, including scheduling and performance management. Oversee capacity planning, hardware lifecycle, and infrastructure upgrades to meet growth and reliability goals. Implement and improve operational processes for incident, change, and problem management in a 24x7 environment. Ensure compliance with AWS security, safety, and regulatory standards across all facility operations. Collaborate with engineering, networking, and AWS service teams to resolve complex infrastructure issues. Monitor performance and health of data center systems using metrics, dashboards, and automation tools. Manage vendor relationships, on-site contractors, and maintenance activities to minimize risk and downtime. Drive continuous improvement initiatives focused on efficiency, resilience, and cost optimization. Report operational metrics, risks, and improvement plans to leadership and key stakeholders. Required Skills Data center operations management Capacity planning and scaling Incident and problem management IT infrastructure (servers, storage, networking) Change and configuration management Vendor and contract management Monitoring and alerting tools (e.g., Cloud Watch, DCIM) Budgeting and cost optimization IT security and compliance People leadership and shift management
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
09/23/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
Amazon Web Services (AWS) seeks a Cleared Engineering Operations Technician to support critical infrastructure in a secure AWS data center. You will operate and maintain mechanical, electrical, and network systems, perform monitoring, troubleshooting, and preventive maintenance, and respond to incidents to protect uptime for mission-critical workloads. Partnering with engineering, security, and operations teams, you'll follow strict safety and change-control procedures, document work, and continuously improve reliability. This role requires an active security clearance, strong technical aptitude, and comfort in a fast-paced, high-ownership environment. Responsibilities Operate and maintain data center mechanical, electrical, and networking systems Monitor infrastructure health and respond to alarms and incidents Perform preventive and corrective maintenance on critical equipment Support installation, decommissioning, and upgrades of hardware Follow safety, security, and change-control procedures at all times Document work in ticketing systems and maintain accurate asset records Collaborate with engineering, operations, and security teams on issues Assist in root cause analysis and implement reliability improvements Ensure compliance with security and environmental controls for cleared sites Provide on-call or shift coverage to support 24/7 operations Required Skills Data center infrastructure operations Mechanical and electrical systems troubleshooting Network hardware installation and maintenance Linux/Windows server basics Monitoring and incident response Preventive maintenance planning Ticketing and documentation tools Physical security and access control Change management processes Root cause analysis
09/23/2026
Full time
Amazon Web Services (AWS) seeks a Cleared Engineering Operations Technician to support critical infrastructure in a secure AWS data center. You will operate and maintain mechanical, electrical, and network systems, perform monitoring, troubleshooting, and preventive maintenance, and respond to incidents to protect uptime for mission-critical workloads. Partnering with engineering, security, and operations teams, you'll follow strict safety and change-control procedures, document work, and continuously improve reliability. This role requires an active security clearance, strong technical aptitude, and comfort in a fast-paced, high-ownership environment. Responsibilities Operate and maintain data center mechanical, electrical, and networking systems Monitor infrastructure health and respond to alarms and incidents Perform preventive and corrective maintenance on critical equipment Support installation, decommissioning, and upgrades of hardware Follow safety, security, and change-control procedures at all times Document work in ticketing systems and maintain accurate asset records Collaborate with engineering, operations, and security teams on issues Assist in root cause analysis and implement reliability improvements Ensure compliance with security and environmental controls for cleared sites Provide on-call or shift coverage to support 24/7 operations Required Skills Data center infrastructure operations Mechanical and electrical systems troubleshooting Network hardware installation and maintenance Linux/Windows server basics Monitoring and incident response Preventive maintenance planning Ticketing and documentation tools Physical security and access control Change management processes Root cause analysis
Amazon Web Services, Inc. is seeking a Data Center Manager to lead 24x7 operations in a high-availability cloud environment. You will own uptime, capacity, and reliability for critical AWS infrastructure, managing a team of technicians and engineers. Responsibilities include incident, change, and problem management; capacity planning; hardware lifecycle; and vendor coordination. You will enforce strict security, safety, and compliance standards while driving continuous improvement, automation, and cost optimization in a fast-paced, customer-obsessed culture focused on innovation and ownership. Responsibilities Own day-to-day operations of an AWS data center, ensuring high availability and uptime for critical cloud services. Manage and mentor a team of data center technicians and engineers, including scheduling and performance management. Oversee capacity planning, hardware lifecycle, and infrastructure upgrades to meet growth and reliability goals. Implement and improve operational processes for incident, change, and problem management in a 24x7 environment. Ensure compliance with AWS security, safety, and regulatory standards across all facility operations. Collaborate with engineering, networking, and AWS service teams to resolve complex infrastructure issues. Monitor performance and health of data center systems using metrics, dashboards, and automation tools. Manage vendor relationships, on-site contractors, and maintenance activities to minimize risk and downtime. Drive continuous improvement initiatives focused on efficiency, resilience, and cost optimization. Report operational metrics, risks, and improvement plans to leadership and key stakeholders. Required Skills Data center operations management Capacity planning and scaling Incident and problem management IT infrastructure (servers, storage, networking) Change and configuration management Vendor and contract management Monitoring and alerting tools (e.g., Cloud Watch, DCIM) Budgeting and cost optimization IT security and compliance People leadership and shift management
09/23/2026
Full time
Amazon Web Services, Inc. is seeking a Data Center Manager to lead 24x7 operations in a high-availability cloud environment. You will own uptime, capacity, and reliability for critical AWS infrastructure, managing a team of technicians and engineers. Responsibilities include incident, change, and problem management; capacity planning; hardware lifecycle; and vendor coordination. You will enforce strict security, safety, and compliance standards while driving continuous improvement, automation, and cost optimization in a fast-paced, customer-obsessed culture focused on innovation and ownership. Responsibilities Own day-to-day operations of an AWS data center, ensuring high availability and uptime for critical cloud services. Manage and mentor a team of data center technicians and engineers, including scheduling and performance management. Oversee capacity planning, hardware lifecycle, and infrastructure upgrades to meet growth and reliability goals. Implement and improve operational processes for incident, change, and problem management in a 24x7 environment. Ensure compliance with AWS security, safety, and regulatory standards across all facility operations. Collaborate with engineering, networking, and AWS service teams to resolve complex infrastructure issues. Monitor performance and health of data center systems using metrics, dashboards, and automation tools. Manage vendor relationships, on-site contractors, and maintenance activities to minimize risk and downtime. Drive continuous improvement initiatives focused on efficiency, resilience, and cost optimization. Report operational metrics, risks, and improvement plans to leadership and key stakeholders. Required Skills Data center operations management Capacity planning and scaling Incident and problem management IT infrastructure (servers, storage, networking) Change and configuration management Vendor and contract management Monitoring and alerting tools (e.g., Cloud Watch, DCIM) Budgeting and cost optimization IT security and compliance People leadership and shift management
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
09/23/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
Amazon Web Services, Inc. is seeking a Data Center Manager to lead 24x7 operations in a high-availability cloud environment. You will own uptime, capacity, and reliability for critical AWS infrastructure, managing a team of technicians and engineers. Responsibilities include incident, change, and problem management; capacity planning; hardware lifecycle; and vendor coordination. You will enforce strict security, safety, and compliance standards while driving continuous improvement, automation, and cost optimization in a fast-paced, customer-obsessed culture focused on innovation and ownership. Responsibilities Own day-to-day operations of an AWS data center, ensuring high availability and uptime for critical cloud services. Manage and mentor a team of data center technicians and engineers, including scheduling and performance management. Oversee capacity planning, hardware lifecycle, and infrastructure upgrades to meet growth and reliability goals. Implement and improve operational processes for incident, change, and problem management in a 24x7 environment. Ensure compliance with AWS security, safety, and regulatory standards across all facility operations. Collaborate with engineering, networking, and AWS service teams to resolve complex infrastructure issues. Monitor performance and health of data center systems using metrics, dashboards, and automation tools. Manage vendor relationships, on-site contractors, and maintenance activities to minimize risk and downtime. Drive continuous improvement initiatives focused on efficiency, resilience, and cost optimization. Report operational metrics, risks, and improvement plans to leadership and key stakeholders. Required Skills Data center operations management Capacity planning and scaling Incident and problem management IT infrastructure (servers, storage, networking) Change and configuration management Vendor and contract management Monitoring and alerting tools (e.g., Cloud Watch, DCIM) Budgeting and cost optimization IT security and compliance People leadership and shift management
09/23/2026
Full time
Amazon Web Services, Inc. is seeking a Data Center Manager to lead 24x7 operations in a high-availability cloud environment. You will own uptime, capacity, and reliability for critical AWS infrastructure, managing a team of technicians and engineers. Responsibilities include incident, change, and problem management; capacity planning; hardware lifecycle; and vendor coordination. You will enforce strict security, safety, and compliance standards while driving continuous improvement, automation, and cost optimization in a fast-paced, customer-obsessed culture focused on innovation and ownership. Responsibilities Own day-to-day operations of an AWS data center, ensuring high availability and uptime for critical cloud services. Manage and mentor a team of data center technicians and engineers, including scheduling and performance management. Oversee capacity planning, hardware lifecycle, and infrastructure upgrades to meet growth and reliability goals. Implement and improve operational processes for incident, change, and problem management in a 24x7 environment. Ensure compliance with AWS security, safety, and regulatory standards across all facility operations. Collaborate with engineering, networking, and AWS service teams to resolve complex infrastructure issues. Monitor performance and health of data center systems using metrics, dashboards, and automation tools. Manage vendor relationships, on-site contractors, and maintenance activities to minimize risk and downtime. Drive continuous improvement initiatives focused on efficiency, resilience, and cost optimization. Report operational metrics, risks, and improvement plans to leadership and key stakeholders. Required Skills Data center operations management Capacity planning and scaling Incident and problem management IT infrastructure (servers, storage, networking) Change and configuration management Vendor and contract management Monitoring and alerting tools (e.g., Cloud Watch, DCIM) Budgeting and cost optimization IT security and compliance People leadership and shift management
Amazon Web Services, Inc. seeks a Data Center Technician to support the backbone of AWS's global cloud infrastructure. In this on-site role, you will install, configure, and maintain server and network hardware; perform break-fix and preventive maintenance; manage cabling, racking, and inventory; and respond to incidents to keep services highly available. You'll follow strict security, safety, and change-management procedures while collaborating with engineers to resolve issues. AWS's customer-obsessed, data-driven culture offers exposure to cutting-edge cloud technologies, rapid skill growth, and impactful work at global scale. Responsibilities Install, configure, and decommission server and network hardware in AWS data centers Perform break-fix troubleshooting, diagnostics, and repairs on infrastructure equipment Execute preventive maintenance, health checks, and hardware lifecycle tasks Manage rack layout, structured cabling, and cable labeling to AWS standards Monitor systems, respond to alerts, and resolve incidents to minimize downtime Follow security, safety, and change-management procedures and documentation Track assets, inventory, and work in ticketing and documentation systems Collaborate with engineering and operations teams to resolve complex issues Support on-call rotations and shift work to ensure 24/7 coverage Contribute to continuous improvement of data center processes and standards Required Skills Data center operations Server hardware installation Linux/Windows administration Network troubleshooting Cabling and rack management Monitoring and incident response Hardware diagnostics and repair Change management procedures Inventory and asset tracking Documentation and ticketing systems
09/23/2026
Full time
Amazon Web Services, Inc. seeks a Data Center Technician to support the backbone of AWS's global cloud infrastructure. In this on-site role, you will install, configure, and maintain server and network hardware; perform break-fix and preventive maintenance; manage cabling, racking, and inventory; and respond to incidents to keep services highly available. You'll follow strict security, safety, and change-management procedures while collaborating with engineers to resolve issues. AWS's customer-obsessed, data-driven culture offers exposure to cutting-edge cloud technologies, rapid skill growth, and impactful work at global scale. Responsibilities Install, configure, and decommission server and network hardware in AWS data centers Perform break-fix troubleshooting, diagnostics, and repairs on infrastructure equipment Execute preventive maintenance, health checks, and hardware lifecycle tasks Manage rack layout, structured cabling, and cable labeling to AWS standards Monitor systems, respond to alerts, and resolve incidents to minimize downtime Follow security, safety, and change-management procedures and documentation Track assets, inventory, and work in ticketing and documentation systems Collaborate with engineering and operations teams to resolve complex issues Support on-call rotations and shift work to ensure 24/7 coverage Contribute to continuous improvement of data center processes and standards Required Skills Data center operations Server hardware installation Linux/Windows administration Network troubleshooting Cabling and rack management Monitoring and incident response Hardware diagnostics and repair Change management procedures Inventory and asset tracking Documentation and ticketing systems
Amazon Web Services, Inc. is seeking an Infra Delivery Technician to build and maintain AWS data center infrastructure supporting global cloud services. You will install and configure servers, racks, power, and network equipment; perform cabling and hardware replacements; execute work orders; and support capacity expansions. You'll follow strict security, safety, and change-management procedures while troubleshooting hardware issues and collaborating with engineering teams. In AWS's customer-obsessed, high-ownership culture, you'll work on large-scale, mission-critical systems and continuously grow your technical skills. Responsibilities Install and configure servers, racks, and related data center hardware Perform structured cabling, labeling, and power connectivity for new infrastructure Execute work orders and deployment plans to deliver new capacity on schedule Troubleshoot and replace failed components including disks, NICs, and power supplies Monitor and respond to infrastructure incidents, escalating as needed Follow strict security, safety, and access-control procedures in data centers Document changes, configurations, and inventory accurately Collaborate with network, systems, and capacity engineering teams on deployments Support on-call or shift-based coverage in 24/7 production environments Identify opportunities to improve reliability, efficiency, and automation of infra delivery Required Skills Data center operations Server hardware installation Networking fundamentals Structured cabling Linux/Windows administration Hardware diagnostics and repair Monitoring and incident response Change management Technical documentation Automation and scripting basics
09/23/2026
Full time
Amazon Web Services, Inc. is seeking an Infra Delivery Technician to build and maintain AWS data center infrastructure supporting global cloud services. You will install and configure servers, racks, power, and network equipment; perform cabling and hardware replacements; execute work orders; and support capacity expansions. You'll follow strict security, safety, and change-management procedures while troubleshooting hardware issues and collaborating with engineering teams. In AWS's customer-obsessed, high-ownership culture, you'll work on large-scale, mission-critical systems and continuously grow your technical skills. Responsibilities Install and configure servers, racks, and related data center hardware Perform structured cabling, labeling, and power connectivity for new infrastructure Execute work orders and deployment plans to deliver new capacity on schedule Troubleshoot and replace failed components including disks, NICs, and power supplies Monitor and respond to infrastructure incidents, escalating as needed Follow strict security, safety, and access-control procedures in data centers Document changes, configurations, and inventory accurately Collaborate with network, systems, and capacity engineering teams on deployments Support on-call or shift-based coverage in 24/7 production environments Identify opportunities to improve reliability, efficiency, and automation of infra delivery Required Skills Data center operations Server hardware installation Networking fundamentals Structured cabling Linux/Windows administration Hardware diagnostics and repair Monitoring and incident response Change management Technical documentation Automation and scripting basics
Amazon Web Services (AWS) is seeking an Engineering Operations Technician to support data center infrastructure for DCC Communities. You will monitor and maintain critical IT and facility systems, including servers, networking, and power/cooling equipment. Responsibilities include incident response, ticket resolution, change implementation, and routine inspections to ensure uptime and performance. You'll collaborate with engineers to troubleshoot issues, follow strict security and safety procedures, and document work accurately. This role is ideal for detail-oriented technicians eager to grow with cutting-edge cloud technologies in a fast-paced, customer-obsessed environment. Responsibilities Monitor and maintain data center IT and facility infrastructure for DCC Communities Respond to incidents and service tickets to restore services quickly Perform routine inspections, testing, and preventive maintenance Support server, network, power, and cooling equipment troubleshooting Implement approved changes following documented procedures Document incidents, maintenance activities, and system status Collaborate with engineers and vendors on complex technical issues Follow security, safety, and compliance standards within the data center Required Skills Data center operations Server hardware maintenance Basic networking (TCP/IP, switches, routers) Monitoring and ticketing systems Incident response and troubleshooting Power and cooling systems basics Linux/Windows OS fundamentals Change management procedures Technical documentation Physical security and safety practices
09/23/2026
Full time
Amazon Web Services (AWS) is seeking an Engineering Operations Technician to support data center infrastructure for DCC Communities. You will monitor and maintain critical IT and facility systems, including servers, networking, and power/cooling equipment. Responsibilities include incident response, ticket resolution, change implementation, and routine inspections to ensure uptime and performance. You'll collaborate with engineers to troubleshoot issues, follow strict security and safety procedures, and document work accurately. This role is ideal for detail-oriented technicians eager to grow with cutting-edge cloud technologies in a fast-paced, customer-obsessed environment. Responsibilities Monitor and maintain data center IT and facility infrastructure for DCC Communities Respond to incidents and service tickets to restore services quickly Perform routine inspections, testing, and preventive maintenance Support server, network, power, and cooling equipment troubleshooting Implement approved changes following documented procedures Document incidents, maintenance activities, and system status Collaborate with engineers and vendors on complex technical issues Follow security, safety, and compliance standards within the data center Required Skills Data center operations Server hardware maintenance Basic networking (TCP/IP, switches, routers) Monitoring and ticketing systems Incident response and troubleshooting Power and cooling systems basics Linux/Windows OS fundamentals Change management procedures Technical documentation Physical security and safety practices
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
09/23/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
Amazon Web Services, Inc. seeks a Night Data Center Technician to support critical AWS infrastructure. In this role, you'll perform hardware installations, cabling, and troubleshooting for servers and network devices, ensuring high availability and uptime for global customers. You'll monitor alerts, respond to incidents, and follow rigorous security and safety standards in a fast-paced, customer-obsessed environment. This position offers hands-on experience with cutting-edge cloud infrastructure, opportunities to learn AWS technologies, and growth in a high-ownership, operations-focused role. Responsibilities Monitor and support night-time data center operations ensuring high availability of AWS infrastructure Perform hardware installations, swaps, cabling, and troubleshooting of servers and network equipment Respond to alerts, perform root-cause analysis, and escalate complex issues per AWS procedures Execute regular maintenance, inspections, and inventory management of data center assets Follow strict security, compliance, and safety protocols within the data center environment Document work performed, update tickets, and contribute to process improvements Required Skills Data center operations Server hardware installation and troubleshooting Linux or Windows system administration basics Network fundamentals (TCP/IP, switching, routing) Rack and stack, cabling, and cable management Monitoring and incident response tools Ticketing systems (e.g., Jira, Service Now) Hardware diagnostics and root-cause analysis Physical security and access control procedures Change management and documentation
09/23/2026
Full time
Amazon Web Services, Inc. seeks a Night Data Center Technician to support critical AWS infrastructure. In this role, you'll perform hardware installations, cabling, and troubleshooting for servers and network devices, ensuring high availability and uptime for global customers. You'll monitor alerts, respond to incidents, and follow rigorous security and safety standards in a fast-paced, customer-obsessed environment. This position offers hands-on experience with cutting-edge cloud infrastructure, opportunities to learn AWS technologies, and growth in a high-ownership, operations-focused role. Responsibilities Monitor and support night-time data center operations ensuring high availability of AWS infrastructure Perform hardware installations, swaps, cabling, and troubleshooting of servers and network equipment Respond to alerts, perform root-cause analysis, and escalate complex issues per AWS procedures Execute regular maintenance, inspections, and inventory management of data center assets Follow strict security, compliance, and safety protocols within the data center environment Document work performed, update tickets, and contribute to process improvements Required Skills Data center operations Server hardware installation and troubleshooting Linux or Windows system administration basics Network fundamentals (TCP/IP, switching, routing) Rack and stack, cabling, and cable management Monitoring and incident response tools Ticketing systems (e.g., Jira, Service Now) Hardware diagnostics and root-cause analysis Physical security and access control procedures Change management and documentation
Amazon Web Services, Inc. (AWS) is seeking an Engineering Operations Technician to support critical data center infrastructure powering our global cloud. You will monitor and maintain electrical, mechanical, and HVAC systems; respond to alarms; perform routine inspections; and assist with troubleshooting to ensure maximum uptime. Working in a fast-paced, customer-obsessed environment, you'll follow strict safety and change-control procedures, document work in ticketing systems, and collaborate with engineers and vendors to support capacity expansions and continuous reliability improvements across AWS data centers. Responsibilities Monitor and maintain data center electrical, mechanical, and HVAC systems Respond to infrastructure alarms and perform first-level troubleshooting Conduct routine inspections, rounds, and preventive maintenance tasks Document activities and incidents in ticketing and monitoring systems Follow safety, security, and change-control procedures Support installation, testing, and commissioning of new infrastructure Collaborate with engineers, vendors, and on-site teams to resolve issues Assist with capacity expansions and infrastructure upgrades Perform root-cause analysis and contribute to reliability improvements Adhere to AWS standards and best practices for data center operations Required Skills Data center infrastructure monitoring Electrical systems basics (UPS, switchgear, PDUs) Mechanical/HVAC systems fundamentals Preventive and corrective maintenance Alarm response and incident handling Use of building management and monitoring systems (BMS/DCIM) Technical documentation and ticketing tools Safety and lockout/tagout procedures Reading basic technical schematics and diagrams Vendor and on-site coordination
09/23/2026
Full time
Amazon Web Services, Inc. (AWS) is seeking an Engineering Operations Technician to support critical data center infrastructure powering our global cloud. You will monitor and maintain electrical, mechanical, and HVAC systems; respond to alarms; perform routine inspections; and assist with troubleshooting to ensure maximum uptime. Working in a fast-paced, customer-obsessed environment, you'll follow strict safety and change-control procedures, document work in ticketing systems, and collaborate with engineers and vendors to support capacity expansions and continuous reliability improvements across AWS data centers. Responsibilities Monitor and maintain data center electrical, mechanical, and HVAC systems Respond to infrastructure alarms and perform first-level troubleshooting Conduct routine inspections, rounds, and preventive maintenance tasks Document activities and incidents in ticketing and monitoring systems Follow safety, security, and change-control procedures Support installation, testing, and commissioning of new infrastructure Collaborate with engineers, vendors, and on-site teams to resolve issues Assist with capacity expansions and infrastructure upgrades Perform root-cause analysis and contribute to reliability improvements Adhere to AWS standards and best practices for data center operations Required Skills Data center infrastructure monitoring Electrical systems basics (UPS, switchgear, PDUs) Mechanical/HVAC systems fundamentals Preventive and corrective maintenance Alarm response and incident handling Use of building management and monitoring systems (BMS/DCIM) Technical documentation and ticketing tools Safety and lockout/tagout procedures Reading basic technical schematics and diagrams Vendor and on-site coordination