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IT Manager - Enterprise Systems & ERP Migration (SAP/Oracle)
SprintRay Los Angeles, California
Job DescriptionJob DescriptionIT Manager - Enterprise Systems & ERP Migration (SAP/Oracle) Location: Los Angeles, Onsite Compensation: $160,00 - $180,000 annually (depending on experience) About the Role The IT Manager leads and oversees the organization's information technology department, with a strong focus on enterprise resource planning (ERP) systems, SAP or Oracle ERP data migration programs, infrastructure, cybersecurity, and IT operations. This role manages a team of IT professionals - including ERP specialists, data migration specialists, and support staff - sets the strategic technical direction for enterprise systems modernization (including SAP S/4HANA or Oracle Cloud ERP (Fusion) migration and transformation initiatives), and ensures all systems and platforms align with business objectives and organizational standards. The IT Manager serves as the primary escalation point for complex technical and data migration issues and partners with executive leadership to drive technology-enabled business outcomes. Hands-on SAP or Oracle ERP experience is required for this role. Key Responsibilities Lead, manage, and develop the IT team, including hiring, performance reviews, mentoring, and professional development of IT engineers, ERP specialists, and support staff Define and execute the IT and enterprise systems strategy and roadmap in alignment with organizational goals, including SAP S/4HANA or Oracle Cloud ERP (Fusion) migration and transformation initiatives (greenfield, brownfield, or selective data transition), ensuring technology investments deliver measurable business value Architect and govern data migration methodology, tooling selection, and governance frameworks across large-scale, multi-wave migration programs, including the design of migration objects, business rules, transformation logic, and cutover sequencing across functional domains (finance, procurement, supply chain/inventory, sales, manufacturing, HCM, or equivalent) Oversee and manage all installed systems, infrastructure, and platforms - including the SAP or Oracle ERP environment - to ensure compliance with company guidelines, SOPs, and industry best practices Own the organization's cybersecurity posture, including policy development, risk assessments, incident response planning, and security awareness training across all connected systems Establish and manage IT budgets, including forecasting for hardware, software, ERP licensing, and vendor contracts; track expenditures and optimize costs Evaluate, select, and implement new technologies, tools, and platforms - including SAP-native or Oracle-native and third-party data migration tooling (e.g., SAP LTMC/LTMOM, SAP BODS, SAP SLT; or Oracle FBDI, ADFdi, OIC, GoldenGate; Syniti, or equivalent); lead vendor negotiations and manage third-party relationships Ensure the highest levels of system and infrastructure availability through proactive monitoring, capacity planning, and disaster recovery/business continuity strategies Develop and enforce IT policies, procedures, and governance frameworks covering data management, master data governance, access controls, change management, and compliance requirements Plan, prioritize, and oversee system automation initiatives, migration rehearsals, mock cutovers, and go-live execution to improve operational efficiency, reduce manual effort, and scale IT capabilities Serve as the senior escalation point for complex systems troubleshooting, ERP integration issues, performance optimization, and cross-functional technical issues Collaborate with department heads, executive leadership, data owners, functional leads, and external stakeholders to ensure high-quality IT and migration deliverables within organizational guidelines, policies, and timelines Manage IT and ERP project portfolios, including resource allocation, risk management, process optimization, and delivery of initiatives on time and within budget Provide regular reporting to executive leadership on IT performance metrics, security posture, migration/project status, and strategic recommendations Required Qualifications Required: Hands-on experience implementing, administering, or migrating a major ERP platform - SAP (ECC and/or S/4HANA) or Oracle ERP (Oracle Cloud ERP/Fusion or Oracle E-Business Suite). Candidates without direct SAP or Oracle ERP experience will not be considered. 8+ years of progressive experience in IT operations, infrastructure, and technical leadership, with at least 3 years in a supervisory or management role Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field required; Master's degree or MBA preferred Demonstrated expertise in cloud architecture, network engineering, and cybersecurity strategy Extensive experience administering and integrating enterprise platforms, including SAP or Oracle ERP, Microsoft O365, Dynamics 365, Salesforce, AWS, Azure, and Google Workspace Proven experience leading or architecting end-to-end ERP data migration implementations, including at least one SAP S/4HANA or Oracle Cloud ERP migration (greenfield or brownfield/system conversion) Working knowledge of SAP-native or Oracle-native data migration tooling (e.g., SAP LTMC/LTMOM, SAP BODS, SAP SLT; or Oracle FBDI, ADFdi, OIC/SOA, GoldenGate; Syniti, or equivalent platforms) Proven ability to build, lead, and develop high-performing IT teams; strong coaching and mentoring skills Experience developing and managing IT budgets, vendor contracts, and technology roadmaps Strong project management skills, including migration cutover and go-live planning, with the ability to manage multiple concurrent initiatives and competing priorities Excellent communication and presentation skills with the ability to translate technical concepts for non-technical stakeholders Strong analytical, problem-solving, and decision-making abilities with keen attention to detail Preferred Qualifications Experience in the 3D printing, dental technology, or medical device industry SAP Certified Professional (S/4HANA System Conversion or Migration) or Oracle Cloud (Fusion) Applications certification, or equivalent Familiarity with additional ERP systems (e.g., Odoo, NetSuite) and e-commerce platform integrations Experience with data governance and master data management (MDM) frameworks (e.g., SAP MDG, Oracle EDM/MDM, or equivalent) in the context of migration programs Exposure to cloud migration scenarios involving SAP or Oracle ERP on AWS, Azure, GCP, or Oracle Cloud Infrastructure (OCI) Prior consulting experience at a Big 4 firm, global systems integrator, or SAP/Oracle Partner organization About SprintRay SprintRay is rewriting the rules of dentistry with technology that's smart, fast, and designed to make life easier for dental professionals. Since 2014, we've been on a mission to deliver the most advanced 3D printing solutions in the industry-combining hardware, software, and materials into one seamless ecosystem. But what really makes SprintRay different is our people. We're a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients' lives. Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we're building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we're united by the same passion-transforming digital dentistry and having fun while we do it. At SprintRay, the future of dentistry is being printed today. Want to be part of it? Equal Opportunity Employer SprintRay is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. To All Recruitment Agencies: Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly. Accessibility If you need a reasonable accommodation during the application or interview process, please contact us at .
09/22/2026
Full time
Job DescriptionJob DescriptionIT Manager - Enterprise Systems & ERP Migration (SAP/Oracle) Location: Los Angeles, Onsite Compensation: $160,00 - $180,000 annually (depending on experience) About the Role The IT Manager leads and oversees the organization's information technology department, with a strong focus on enterprise resource planning (ERP) systems, SAP or Oracle ERP data migration programs, infrastructure, cybersecurity, and IT operations. This role manages a team of IT professionals - including ERP specialists, data migration specialists, and support staff - sets the strategic technical direction for enterprise systems modernization (including SAP S/4HANA or Oracle Cloud ERP (Fusion) migration and transformation initiatives), and ensures all systems and platforms align with business objectives and organizational standards. The IT Manager serves as the primary escalation point for complex technical and data migration issues and partners with executive leadership to drive technology-enabled business outcomes. Hands-on SAP or Oracle ERP experience is required for this role. Key Responsibilities Lead, manage, and develop the IT team, including hiring, performance reviews, mentoring, and professional development of IT engineers, ERP specialists, and support staff Define and execute the IT and enterprise systems strategy and roadmap in alignment with organizational goals, including SAP S/4HANA or Oracle Cloud ERP (Fusion) migration and transformation initiatives (greenfield, brownfield, or selective data transition), ensuring technology investments deliver measurable business value Architect and govern data migration methodology, tooling selection, and governance frameworks across large-scale, multi-wave migration programs, including the design of migration objects, business rules, transformation logic, and cutover sequencing across functional domains (finance, procurement, supply chain/inventory, sales, manufacturing, HCM, or equivalent) Oversee and manage all installed systems, infrastructure, and platforms - including the SAP or Oracle ERP environment - to ensure compliance with company guidelines, SOPs, and industry best practices Own the organization's cybersecurity posture, including policy development, risk assessments, incident response planning, and security awareness training across all connected systems Establish and manage IT budgets, including forecasting for hardware, software, ERP licensing, and vendor contracts; track expenditures and optimize costs Evaluate, select, and implement new technologies, tools, and platforms - including SAP-native or Oracle-native and third-party data migration tooling (e.g., SAP LTMC/LTMOM, SAP BODS, SAP SLT; or Oracle FBDI, ADFdi, OIC, GoldenGate; Syniti, or equivalent); lead vendor negotiations and manage third-party relationships Ensure the highest levels of system and infrastructure availability through proactive monitoring, capacity planning, and disaster recovery/business continuity strategies Develop and enforce IT policies, procedures, and governance frameworks covering data management, master data governance, access controls, change management, and compliance requirements Plan, prioritize, and oversee system automation initiatives, migration rehearsals, mock cutovers, and go-live execution to improve operational efficiency, reduce manual effort, and scale IT capabilities Serve as the senior escalation point for complex systems troubleshooting, ERP integration issues, performance optimization, and cross-functional technical issues Collaborate with department heads, executive leadership, data owners, functional leads, and external stakeholders to ensure high-quality IT and migration deliverables within organizational guidelines, policies, and timelines Manage IT and ERP project portfolios, including resource allocation, risk management, process optimization, and delivery of initiatives on time and within budget Provide regular reporting to executive leadership on IT performance metrics, security posture, migration/project status, and strategic recommendations Required Qualifications Required: Hands-on experience implementing, administering, or migrating a major ERP platform - SAP (ECC and/or S/4HANA) or Oracle ERP (Oracle Cloud ERP/Fusion or Oracle E-Business Suite). Candidates without direct SAP or Oracle ERP experience will not be considered. 8+ years of progressive experience in IT operations, infrastructure, and technical leadership, with at least 3 years in a supervisory or management role Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field required; Master's degree or MBA preferred Demonstrated expertise in cloud architecture, network engineering, and cybersecurity strategy Extensive experience administering and integrating enterprise platforms, including SAP or Oracle ERP, Microsoft O365, Dynamics 365, Salesforce, AWS, Azure, and Google Workspace Proven experience leading or architecting end-to-end ERP data migration implementations, including at least one SAP S/4HANA or Oracle Cloud ERP migration (greenfield or brownfield/system conversion) Working knowledge of SAP-native or Oracle-native data migration tooling (e.g., SAP LTMC/LTMOM, SAP BODS, SAP SLT; or Oracle FBDI, ADFdi, OIC/SOA, GoldenGate; Syniti, or equivalent platforms) Proven ability to build, lead, and develop high-performing IT teams; strong coaching and mentoring skills Experience developing and managing IT budgets, vendor contracts, and technology roadmaps Strong project management skills, including migration cutover and go-live planning, with the ability to manage multiple concurrent initiatives and competing priorities Excellent communication and presentation skills with the ability to translate technical concepts for non-technical stakeholders Strong analytical, problem-solving, and decision-making abilities with keen attention to detail Preferred Qualifications Experience in the 3D printing, dental technology, or medical device industry SAP Certified Professional (S/4HANA System Conversion or Migration) or Oracle Cloud (Fusion) Applications certification, or equivalent Familiarity with additional ERP systems (e.g., Odoo, NetSuite) and e-commerce platform integrations Experience with data governance and master data management (MDM) frameworks (e.g., SAP MDG, Oracle EDM/MDM, or equivalent) in the context of migration programs Exposure to cloud migration scenarios involving SAP or Oracle ERP on AWS, Azure, GCP, or Oracle Cloud Infrastructure (OCI) Prior consulting experience at a Big 4 firm, global systems integrator, or SAP/Oracle Partner organization About SprintRay SprintRay is rewriting the rules of dentistry with technology that's smart, fast, and designed to make life easier for dental professionals. Since 2014, we've been on a mission to deliver the most advanced 3D printing solutions in the industry-combining hardware, software, and materials into one seamless ecosystem. But what really makes SprintRay different is our people. We're a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients' lives. Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we're building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we're united by the same passion-transforming digital dentistry and having fun while we do it. At SprintRay, the future of dentistry is being printed today. Want to be part of it? Equal Opportunity Employer SprintRay is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. To All Recruitment Agencies: Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly. Accessibility If you need a reasonable accommodation during the application or interview process, please contact us at .
SAP Technical Lead
North Point Technology Novi, Michigan
Job Description Job Description SAP Technical Lead North Point Technology is seeking an experienced ERP Technical Lead to provide strategic and technical leadership across global SAP, Oracle, and enterprise application environments. This role focuses on ERP architecture, platform security, integrations, application development, cloud transformation, and operational reliability. The ideal candidate will lead global technical teams and ensure ERP platforms remain secure, scalable, compliant, and aligned with business transformation objectives. Responsibilities: Lead the global ERP technology strategy, architecture, and roadmap across SAP, Oracle, and related enterprise platforms. Manage and support SAP ECC, EWM, GRC, SNC, SRM, Solution Manager, SAP PO, SAP Portals, and Oracle applications. Establish enterprise architecture standards and design scalable, secure, and resilient ERP environments. Own ERP security, user-access governance, Segregation of Duties (SoD), SOX compliance, and audit readiness. Lead SAP and Oracle development, customizations, enhancements, APIs, Fiori/UI5 applications, and technical delivery. Define integration strategies across SAP, Oracle, cloud platforms, EDI, middleware, APIs, and third-party applications. Oversee system performance, monitoring, upgrades, enhancement packs, OSS Notes, vulnerability remediation, and operating system and database migrations. Ensure platform availability, stability, disaster recovery, backup readiness, and operational excellence across global ERP environments. Lead cloud-transformation initiatives and support hybrid-cloud ERP architecture. Drive the adoption of artificial intelligence, machine learning, automation, predictive analytics, and intelligent ERP processes. Gather business requirements and translate them into secure, scalable, and compliant technical solutions. Ensure ERP configurations, custom developments, integrations, and technical processes meet quality, security, and compliance standards. Lead global ERP implementations, plant deployments, acquisitions, divestitures, system conversions, and rollout programs. Manage technology vendors, system integrators, and strategic partners to ensure successful delivery and measurable business value. Lead and mentor global teams of architects, developers, security specialists, database administrators, and platform engineers. Identify technology gaps, operational risks, and improvement opportunities while ensuring timely resolution and proactive risk mitigation. Drive continuous improvement, automation, cost optimization, platform modernization, and technical-debt reduction. Partner with business and IT leaders to align ERP investments with organizational goals and digital-transformation initiatives. Provide governance across ERP application development, including coding standards, architectural compliance, code quality, secure development practices, CI/CD pipelines, and application lifecycle management. Requirements/Qualifications: Bachelor's degree in a business or technical discipline, or at least eight years of equivalent related professional experience. At least 10 years of related professional experience in SAP Basis, SAP Security, and Oracle database administration. Strong experience designing and leading enterprise IT architecture. Expert knowledge of SAP Basis and Security across SAP ECC, EWM, Fiori, PO, GRC, Solution Manager, and SAP Portals. Hands-on experience with SAP HANA implementations, administration, configuration, migrations, and performance troubleshooting. Experience completing SAP implementations, upgrades, enhancement packs, and operating system and database migrations. Experience integrating SAP and Oracle with cloud and enterprise solutions such as SuccessFactors, Concur, Ariba, OneSource, Warehouse Management, and Oracle GoldenGate. Experience supporting high-availability environments and Linux Red Hat Enterprise Linux platforms. Strong knowledge of SAP Solution Manager, including Root Cause Analysis, CCMS, EarlyWatch Alert, technical monitoring, data-volume management, interface monitoring, and business-process monitoring. Experience managing SAP GRC, ERP security, user access, and Segregation of Duties controls. Experience completing at least two end-to-end ERP implementations. Experience designing and supporting disaster recovery, backup, and recovery strategies. Strong knowledge of SAP bolt-on applications and enterprise-system integrations. Extensive SAP Basis administration experience, including Suite on HANA, SAP NetWeaver, and dual-landscape environments. Ability to communicate complex technical information clearly to technical and nontechnical stakeholders. Strong analytical, decision-making, leadership, presentation, and written communication skills. Fluency in written and spoken English. Preferred Qualifications: Master's degree in a business or technical discipline. SAP Administration certification. SAP operating system and database migration certification. Experience supporting ERP platforms in virtualized environments such as VMware. Experience working with structured project-delivery methodologies. Experience gathering requirements and developing process models, functional specifications, and integration-test plans. Experience conducting system testing, integration testing, and user-acceptance testing. Strong understanding of business processes and how they integrate across enterprise systems. Experience mentoring global technical teams and managing complex, cross-functional ERP programs. North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
09/22/2026
Full time
Job Description Job Description SAP Technical Lead North Point Technology is seeking an experienced ERP Technical Lead to provide strategic and technical leadership across global SAP, Oracle, and enterprise application environments. This role focuses on ERP architecture, platform security, integrations, application development, cloud transformation, and operational reliability. The ideal candidate will lead global technical teams and ensure ERP platforms remain secure, scalable, compliant, and aligned with business transformation objectives. Responsibilities: Lead the global ERP technology strategy, architecture, and roadmap across SAP, Oracle, and related enterprise platforms. Manage and support SAP ECC, EWM, GRC, SNC, SRM, Solution Manager, SAP PO, SAP Portals, and Oracle applications. Establish enterprise architecture standards and design scalable, secure, and resilient ERP environments. Own ERP security, user-access governance, Segregation of Duties (SoD), SOX compliance, and audit readiness. Lead SAP and Oracle development, customizations, enhancements, APIs, Fiori/UI5 applications, and technical delivery. Define integration strategies across SAP, Oracle, cloud platforms, EDI, middleware, APIs, and third-party applications. Oversee system performance, monitoring, upgrades, enhancement packs, OSS Notes, vulnerability remediation, and operating system and database migrations. Ensure platform availability, stability, disaster recovery, backup readiness, and operational excellence across global ERP environments. Lead cloud-transformation initiatives and support hybrid-cloud ERP architecture. Drive the adoption of artificial intelligence, machine learning, automation, predictive analytics, and intelligent ERP processes. Gather business requirements and translate them into secure, scalable, and compliant technical solutions. Ensure ERP configurations, custom developments, integrations, and technical processes meet quality, security, and compliance standards. Lead global ERP implementations, plant deployments, acquisitions, divestitures, system conversions, and rollout programs. Manage technology vendors, system integrators, and strategic partners to ensure successful delivery and measurable business value. Lead and mentor global teams of architects, developers, security specialists, database administrators, and platform engineers. Identify technology gaps, operational risks, and improvement opportunities while ensuring timely resolution and proactive risk mitigation. Drive continuous improvement, automation, cost optimization, platform modernization, and technical-debt reduction. Partner with business and IT leaders to align ERP investments with organizational goals and digital-transformation initiatives. Provide governance across ERP application development, including coding standards, architectural compliance, code quality, secure development practices, CI/CD pipelines, and application lifecycle management. Requirements/Qualifications: Bachelor's degree in a business or technical discipline, or at least eight years of equivalent related professional experience. At least 10 years of related professional experience in SAP Basis, SAP Security, and Oracle database administration. Strong experience designing and leading enterprise IT architecture. Expert knowledge of SAP Basis and Security across SAP ECC, EWM, Fiori, PO, GRC, Solution Manager, and SAP Portals. Hands-on experience with SAP HANA implementations, administration, configuration, migrations, and performance troubleshooting. Experience completing SAP implementations, upgrades, enhancement packs, and operating system and database migrations. Experience integrating SAP and Oracle with cloud and enterprise solutions such as SuccessFactors, Concur, Ariba, OneSource, Warehouse Management, and Oracle GoldenGate. Experience supporting high-availability environments and Linux Red Hat Enterprise Linux platforms. Strong knowledge of SAP Solution Manager, including Root Cause Analysis, CCMS, EarlyWatch Alert, technical monitoring, data-volume management, interface monitoring, and business-process monitoring. Experience managing SAP GRC, ERP security, user access, and Segregation of Duties controls. Experience completing at least two end-to-end ERP implementations. Experience designing and supporting disaster recovery, backup, and recovery strategies. Strong knowledge of SAP bolt-on applications and enterprise-system integrations. Extensive SAP Basis administration experience, including Suite on HANA, SAP NetWeaver, and dual-landscape environments. Ability to communicate complex technical information clearly to technical and nontechnical stakeholders. Strong analytical, decision-making, leadership, presentation, and written communication skills. Fluency in written and spoken English. Preferred Qualifications: Master's degree in a business or technical discipline. SAP Administration certification. SAP operating system and database migration certification. Experience supporting ERP platforms in virtualized environments such as VMware. Experience working with structured project-delivery methodologies. Experience gathering requirements and developing process models, functional specifications, and integration-test plans. Experience conducting system testing, integration testing, and user-acceptance testing. Strong understanding of business processes and how they integrate across enterprise systems. Experience mentoring global technical teams and managing complex, cross-functional ERP programs. North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
IT Manager - Enterprise Systems & ERP Migration (SAP/Oracle)
SprintRay Anaheim, California
Job DescriptionJob DescriptionIT Manager - Enterprise Systems & ERP Migration (SAP/Oracle) Location: Los Angeles, Onsite Compensation: $160,00 - $180,000 annually (depending on experience) About the Role The IT Manager leads and oversees the organization's information technology department, with a strong focus on enterprise resource planning (ERP) systems, SAP or Oracle ERP data migration programs, infrastructure, cybersecurity, and IT operations. This role manages a team of IT professionals - including ERP specialists, data migration specialists, and support staff - sets the strategic technical direction for enterprise systems modernization (including SAP S/4HANA or Oracle Cloud ERP (Fusion) migration and transformation initiatives), and ensures all systems and platforms align with business objectives and organizational standards. The IT Manager serves as the primary escalation point for complex technical and data migration issues and partners with executive leadership to drive technology-enabled business outcomes. Hands-on SAP or Oracle ERP experience is required for this role. Key Responsibilities Lead, manage, and develop the IT team, including hiring, performance reviews, mentoring, and professional development of IT engineers, ERP specialists, and support staff Define and execute the IT and enterprise systems strategy and roadmap in alignment with organizational goals, including SAP S/4HANA or Oracle Cloud ERP (Fusion) migration and transformation initiatives (greenfield, brownfield, or selective data transition), ensuring technology investments deliver measurable business value Architect and govern data migration methodology, tooling selection, and governance frameworks across large-scale, multi-wave migration programs, including the design of migration objects, business rules, transformation logic, and cutover sequencing across functional domains (finance, procurement, supply chain/inventory, sales, manufacturing, HCM, or equivalent) Oversee and manage all installed systems, infrastructure, and platforms - including the SAP or Oracle ERP environment - to ensure compliance with company guidelines, SOPs, and industry best practices Own the organization's cybersecurity posture, including policy development, risk assessments, incident response planning, and security awareness training across all connected systems Establish and manage IT budgets, including forecasting for hardware, software, ERP licensing, and vendor contracts; track expenditures and optimize costs Evaluate, select, and implement new technologies, tools, and platforms - including SAP-native or Oracle-native and third-party data migration tooling (e.g., SAP LTMC/LTMOM, SAP BODS, SAP SLT; or Oracle FBDI, ADFdi, OIC, GoldenGate; Syniti, or equivalent); lead vendor negotiations and manage third-party relationships Ensure the highest levels of system and infrastructure availability through proactive monitoring, capacity planning, and disaster recovery/business continuity strategies Develop and enforce IT policies, procedures, and governance frameworks covering data management, master data governance, access controls, change management, and compliance requirements Plan, prioritize, and oversee system automation initiatives, migration rehearsals, mock cutovers, and go-live execution to improve operational efficiency, reduce manual effort, and scale IT capabilities Serve as the senior escalation point for complex systems troubleshooting, ERP integration issues, performance optimization, and cross-functional technical issues Collaborate with department heads, executive leadership, data owners, functional leads, and external stakeholders to ensure high-quality IT and migration deliverables within organizational guidelines, policies, and timelines Manage IT and ERP project portfolios, including resource allocation, risk management, process optimization, and delivery of initiatives on time and within budget Provide regular reporting to executive leadership on IT performance metrics, security posture, migration/project status, and strategic recommendations Required Qualifications Required: Hands-on experience implementing, administering, or migrating a major ERP platform - SAP (ECC and/or S/4HANA) or Oracle ERP (Oracle Cloud ERP/Fusion or Oracle E-Business Suite). Candidates without direct SAP or Oracle ERP experience will not be considered. 8+ years of progressive experience in IT operations, infrastructure, and technical leadership, with at least 3 years in a supervisory or management role Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field required; Master's degree or MBA preferred Demonstrated expertise in cloud architecture, network engineering, and cybersecurity strategy Extensive experience administering and integrating enterprise platforms, including SAP or Oracle ERP, Microsoft O365, Dynamics 365, Salesforce, AWS, Azure, and Google Workspace Proven experience leading or architecting end-to-end ERP data migration implementations, including at least one SAP S/4HANA or Oracle Cloud ERP migration (greenfield or brownfield/system conversion) Working knowledge of SAP-native or Oracle-native data migration tooling (e.g., SAP LTMC/LTMOM, SAP BODS, SAP SLT; or Oracle FBDI, ADFdi, OIC/SOA, GoldenGate; Syniti, or equivalent platforms) Proven ability to build, lead, and develop high-performing IT teams; strong coaching and mentoring skills Experience developing and managing IT budgets, vendor contracts, and technology roadmaps Strong project management skills, including migration cutover and go-live planning, with the ability to manage multiple concurrent initiatives and competing priorities Excellent communication and presentation skills with the ability to translate technical concepts for non-technical stakeholders Strong analytical, problem-solving, and decision-making abilities with keen attention to detail Preferred Qualifications Experience in the 3D printing, dental technology, or medical device industry SAP Certified Professional (S/4HANA System Conversion or Migration) or Oracle Cloud (Fusion) Applications certification, or equivalent Familiarity with additional ERP systems (e.g., Odoo, NetSuite) and e-commerce platform integrations Experience with data governance and master data management (MDM) frameworks (e.g., SAP MDG, Oracle EDM/MDM, or equivalent) in the context of migration programs Exposure to cloud migration scenarios involving SAP or Oracle ERP on AWS, Azure, GCP, or Oracle Cloud Infrastructure (OCI) Prior consulting experience at a Big 4 firm, global systems integrator, or SAP/Oracle Partner organization About SprintRay SprintRay is rewriting the rules of dentistry with technology that's smart, fast, and designed to make life easier for dental professionals. Since 2014, we've been on a mission to deliver the most advanced 3D printing solutions in the industry-combining hardware, software, and materials into one seamless ecosystem. But what really makes SprintRay different is our people. We're a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients' lives. Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we're building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we're united by the same passion-transforming digital dentistry and having fun while we do it. At SprintRay, the future of dentistry is being printed today. Want to be part of it? Equal Opportunity Employer SprintRay is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. To All Recruitment Agencies: Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly. Accessibility If you need a reasonable accommodation during the application or interview process, please contact us at .
09/22/2026
Full time
Job DescriptionJob DescriptionIT Manager - Enterprise Systems & ERP Migration (SAP/Oracle) Location: Los Angeles, Onsite Compensation: $160,00 - $180,000 annually (depending on experience) About the Role The IT Manager leads and oversees the organization's information technology department, with a strong focus on enterprise resource planning (ERP) systems, SAP or Oracle ERP data migration programs, infrastructure, cybersecurity, and IT operations. This role manages a team of IT professionals - including ERP specialists, data migration specialists, and support staff - sets the strategic technical direction for enterprise systems modernization (including SAP S/4HANA or Oracle Cloud ERP (Fusion) migration and transformation initiatives), and ensures all systems and platforms align with business objectives and organizational standards. The IT Manager serves as the primary escalation point for complex technical and data migration issues and partners with executive leadership to drive technology-enabled business outcomes. Hands-on SAP or Oracle ERP experience is required for this role. Key Responsibilities Lead, manage, and develop the IT team, including hiring, performance reviews, mentoring, and professional development of IT engineers, ERP specialists, and support staff Define and execute the IT and enterprise systems strategy and roadmap in alignment with organizational goals, including SAP S/4HANA or Oracle Cloud ERP (Fusion) migration and transformation initiatives (greenfield, brownfield, or selective data transition), ensuring technology investments deliver measurable business value Architect and govern data migration methodology, tooling selection, and governance frameworks across large-scale, multi-wave migration programs, including the design of migration objects, business rules, transformation logic, and cutover sequencing across functional domains (finance, procurement, supply chain/inventory, sales, manufacturing, HCM, or equivalent) Oversee and manage all installed systems, infrastructure, and platforms - including the SAP or Oracle ERP environment - to ensure compliance with company guidelines, SOPs, and industry best practices Own the organization's cybersecurity posture, including policy development, risk assessments, incident response planning, and security awareness training across all connected systems Establish and manage IT budgets, including forecasting for hardware, software, ERP licensing, and vendor contracts; track expenditures and optimize costs Evaluate, select, and implement new technologies, tools, and platforms - including SAP-native or Oracle-native and third-party data migration tooling (e.g., SAP LTMC/LTMOM, SAP BODS, SAP SLT; or Oracle FBDI, ADFdi, OIC, GoldenGate; Syniti, or equivalent); lead vendor negotiations and manage third-party relationships Ensure the highest levels of system and infrastructure availability through proactive monitoring, capacity planning, and disaster recovery/business continuity strategies Develop and enforce IT policies, procedures, and governance frameworks covering data management, master data governance, access controls, change management, and compliance requirements Plan, prioritize, and oversee system automation initiatives, migration rehearsals, mock cutovers, and go-live execution to improve operational efficiency, reduce manual effort, and scale IT capabilities Serve as the senior escalation point for complex systems troubleshooting, ERP integration issues, performance optimization, and cross-functional technical issues Collaborate with department heads, executive leadership, data owners, functional leads, and external stakeholders to ensure high-quality IT and migration deliverables within organizational guidelines, policies, and timelines Manage IT and ERP project portfolios, including resource allocation, risk management, process optimization, and delivery of initiatives on time and within budget Provide regular reporting to executive leadership on IT performance metrics, security posture, migration/project status, and strategic recommendations Required Qualifications Required: Hands-on experience implementing, administering, or migrating a major ERP platform - SAP (ECC and/or S/4HANA) or Oracle ERP (Oracle Cloud ERP/Fusion or Oracle E-Business Suite). Candidates without direct SAP or Oracle ERP experience will not be considered. 8+ years of progressive experience in IT operations, infrastructure, and technical leadership, with at least 3 years in a supervisory or management role Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field required; Master's degree or MBA preferred Demonstrated expertise in cloud architecture, network engineering, and cybersecurity strategy Extensive experience administering and integrating enterprise platforms, including SAP or Oracle ERP, Microsoft O365, Dynamics 365, Salesforce, AWS, Azure, and Google Workspace Proven experience leading or architecting end-to-end ERP data migration implementations, including at least one SAP S/4HANA or Oracle Cloud ERP migration (greenfield or brownfield/system conversion) Working knowledge of SAP-native or Oracle-native data migration tooling (e.g., SAP LTMC/LTMOM, SAP BODS, SAP SLT; or Oracle FBDI, ADFdi, OIC/SOA, GoldenGate; Syniti, or equivalent platforms) Proven ability to build, lead, and develop high-performing IT teams; strong coaching and mentoring skills Experience developing and managing IT budgets, vendor contracts, and technology roadmaps Strong project management skills, including migration cutover and go-live planning, with the ability to manage multiple concurrent initiatives and competing priorities Excellent communication and presentation skills with the ability to translate technical concepts for non-technical stakeholders Strong analytical, problem-solving, and decision-making abilities with keen attention to detail Preferred Qualifications Experience in the 3D printing, dental technology, or medical device industry SAP Certified Professional (S/4HANA System Conversion or Migration) or Oracle Cloud (Fusion) Applications certification, or equivalent Familiarity with additional ERP systems (e.g., Odoo, NetSuite) and e-commerce platform integrations Experience with data governance and master data management (MDM) frameworks (e.g., SAP MDG, Oracle EDM/MDM, or equivalent) in the context of migration programs Exposure to cloud migration scenarios involving SAP or Oracle ERP on AWS, Azure, GCP, or Oracle Cloud Infrastructure (OCI) Prior consulting experience at a Big 4 firm, global systems integrator, or SAP/Oracle Partner organization About SprintRay SprintRay is rewriting the rules of dentistry with technology that's smart, fast, and designed to make life easier for dental professionals. Since 2014, we've been on a mission to deliver the most advanced 3D printing solutions in the industry-combining hardware, software, and materials into one seamless ecosystem. But what really makes SprintRay different is our people. We're a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients' lives. Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we're building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we're united by the same passion-transforming digital dentistry and having fun while we do it. At SprintRay, the future of dentistry is being printed today. Want to be part of it? Equal Opportunity Employer SprintRay is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. To All Recruitment Agencies: Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly. Accessibility If you need a reasonable accommodation during the application or interview process, please contact us at .
SAP Technical Lead
North Point Technology Maumee, Ohio
Job Description Job Description SAP Technical Lead North Point Technology is seeking an experienced ERP Technical Lead to provide strategic and technical leadership across global SAP, Oracle, and enterprise application environments. This role focuses on ERP architecture, platform security, integrations, application development, cloud transformation, and operational reliability. The ideal candidate will lead global technical teams and ensure ERP platforms remain secure, scalable, compliant, and aligned with business transformation objectives. Responsibilities: Lead the global ERP technology strategy, architecture, and roadmap across SAP, Oracle, and related enterprise platforms. Manage and support SAP ECC, EWM, GRC, SNC, SRM, Solution Manager, SAP PO, SAP Portals, and Oracle applications. Establish enterprise architecture standards and design scalable, secure, and resilient ERP environments. Own ERP security, user-access governance, Segregation of Duties (SoD), SOX compliance, and audit readiness. Lead SAP and Oracle development, customizations, enhancements, APIs, Fiori/UI5 applications, and technical delivery. Define integration strategies across SAP, Oracle, cloud platforms, EDI, middleware, APIs, and third-party applications. Oversee system performance, monitoring, upgrades, enhancement packs, OSS Notes, vulnerability remediation, and operating system and database migrations. Ensure platform availability, stability, disaster recovery, backup readiness, and operational excellence across global ERP environments. Lead cloud-transformation initiatives and support hybrid-cloud ERP architecture. Drive the adoption of artificial intelligence, machine learning, automation, predictive analytics, and intelligent ERP processes. Gather business requirements and translate them into secure, scalable, and compliant technical solutions. Ensure ERP configurations, custom developments, integrations, and technical processes meet quality, security, and compliance standards. Lead global ERP implementations, plant deployments, acquisitions, divestitures, system conversions, and rollout programs. Manage technology vendors, system integrators, and strategic partners to ensure successful delivery and measurable business value. Lead and mentor global teams of architects, developers, security specialists, database administrators, and platform engineers. Identify technology gaps, operational risks, and improvement opportunities while ensuring timely resolution and proactive risk mitigation. Drive continuous improvement, automation, cost optimization, platform modernization, and technical-debt reduction. Partner with business and IT leaders to align ERP investments with organizational goals and digital-transformation initiatives. Provide governance across ERP application development, including coding standards, architectural compliance, code quality, secure development practices, CI/CD pipelines, and application lifecycle management. Requirements/Qualifications: Bachelor's degree in a business or technical discipline, or at least eight years of equivalent related professional experience. At least 10 years of related professional experience in SAP Basis, SAP Security, and Oracle database administration. Strong experience designing and leading enterprise IT architecture. Expert knowledge of SAP Basis and Security across SAP ECC, EWM, Fiori, PO, GRC, Solution Manager, and SAP Portals. Hands-on experience with SAP HANA implementations, administration, configuration, migrations, and performance troubleshooting. Experience completing SAP implementations, upgrades, enhancement packs, and operating system and database migrations. Experience integrating SAP and Oracle with cloud and enterprise solutions such as SuccessFactors, Concur, Ariba, OneSource, Warehouse Management, and Oracle GoldenGate. Experience supporting high-availability environments and Linux Red Hat Enterprise Linux platforms. Strong knowledge of SAP Solution Manager, including Root Cause Analysis, CCMS, EarlyWatch Alert, technical monitoring, data-volume management, interface monitoring, and business-process monitoring. Experience managing SAP GRC, ERP security, user access, and Segregation of Duties controls. Experience completing at least two end-to-end ERP implementations. Experience designing and supporting disaster recovery, backup, and recovery strategies. Strong knowledge of SAP bolt-on applications and enterprise-system integrations. Extensive SAP Basis administration experience, including Suite on HANA, SAP NetWeaver, and dual-landscape environments. Ability to communicate complex technical information clearly to technical and nontechnical stakeholders. Strong analytical, decision-making, leadership, presentation, and written communication skills. Fluency in written and spoken English. Preferred Qualifications: Master's degree in a business or technical discipline. SAP Administration certification. SAP operating system and database migration certification. Experience supporting ERP platforms in virtualized environments such as VMware. Experience working with structured project-delivery methodologies. Experience gathering requirements and developing process models, functional specifications, and integration-test plans. Experience conducting system testing, integration testing, and user-acceptance testing. Strong understanding of business processes and how they integrate across enterprise systems. Experience mentoring global technical teams and managing complex, cross-functional ERP programs. North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
09/22/2026
Full time
Job Description Job Description SAP Technical Lead North Point Technology is seeking an experienced ERP Technical Lead to provide strategic and technical leadership across global SAP, Oracle, and enterprise application environments. This role focuses on ERP architecture, platform security, integrations, application development, cloud transformation, and operational reliability. The ideal candidate will lead global technical teams and ensure ERP platforms remain secure, scalable, compliant, and aligned with business transformation objectives. Responsibilities: Lead the global ERP technology strategy, architecture, and roadmap across SAP, Oracle, and related enterprise platforms. Manage and support SAP ECC, EWM, GRC, SNC, SRM, Solution Manager, SAP PO, SAP Portals, and Oracle applications. Establish enterprise architecture standards and design scalable, secure, and resilient ERP environments. Own ERP security, user-access governance, Segregation of Duties (SoD), SOX compliance, and audit readiness. Lead SAP and Oracle development, customizations, enhancements, APIs, Fiori/UI5 applications, and technical delivery. Define integration strategies across SAP, Oracle, cloud platforms, EDI, middleware, APIs, and third-party applications. Oversee system performance, monitoring, upgrades, enhancement packs, OSS Notes, vulnerability remediation, and operating system and database migrations. Ensure platform availability, stability, disaster recovery, backup readiness, and operational excellence across global ERP environments. Lead cloud-transformation initiatives and support hybrid-cloud ERP architecture. Drive the adoption of artificial intelligence, machine learning, automation, predictive analytics, and intelligent ERP processes. Gather business requirements and translate them into secure, scalable, and compliant technical solutions. Ensure ERP configurations, custom developments, integrations, and technical processes meet quality, security, and compliance standards. Lead global ERP implementations, plant deployments, acquisitions, divestitures, system conversions, and rollout programs. Manage technology vendors, system integrators, and strategic partners to ensure successful delivery and measurable business value. Lead and mentor global teams of architects, developers, security specialists, database administrators, and platform engineers. Identify technology gaps, operational risks, and improvement opportunities while ensuring timely resolution and proactive risk mitigation. Drive continuous improvement, automation, cost optimization, platform modernization, and technical-debt reduction. Partner with business and IT leaders to align ERP investments with organizational goals and digital-transformation initiatives. Provide governance across ERP application development, including coding standards, architectural compliance, code quality, secure development practices, CI/CD pipelines, and application lifecycle management. Requirements/Qualifications: Bachelor's degree in a business or technical discipline, or at least eight years of equivalent related professional experience. At least 10 years of related professional experience in SAP Basis, SAP Security, and Oracle database administration. Strong experience designing and leading enterprise IT architecture. Expert knowledge of SAP Basis and Security across SAP ECC, EWM, Fiori, PO, GRC, Solution Manager, and SAP Portals. Hands-on experience with SAP HANA implementations, administration, configuration, migrations, and performance troubleshooting. Experience completing SAP implementations, upgrades, enhancement packs, and operating system and database migrations. Experience integrating SAP and Oracle with cloud and enterprise solutions such as SuccessFactors, Concur, Ariba, OneSource, Warehouse Management, and Oracle GoldenGate. Experience supporting high-availability environments and Linux Red Hat Enterprise Linux platforms. Strong knowledge of SAP Solution Manager, including Root Cause Analysis, CCMS, EarlyWatch Alert, technical monitoring, data-volume management, interface monitoring, and business-process monitoring. Experience managing SAP GRC, ERP security, user access, and Segregation of Duties controls. Experience completing at least two end-to-end ERP implementations. Experience designing and supporting disaster recovery, backup, and recovery strategies. Strong knowledge of SAP bolt-on applications and enterprise-system integrations. Extensive SAP Basis administration experience, including Suite on HANA, SAP NetWeaver, and dual-landscape environments. Ability to communicate complex technical information clearly to technical and nontechnical stakeholders. Strong analytical, decision-making, leadership, presentation, and written communication skills. Fluency in written and spoken English. Preferred Qualifications: Master's degree in a business or technical discipline. SAP Administration certification. SAP operating system and database migration certification. Experience supporting ERP platforms in virtualized environments such as VMware. Experience working with structured project-delivery methodologies. Experience gathering requirements and developing process models, functional specifications, and integration-test plans. Experience conducting system testing, integration testing, and user-acceptance testing. Strong understanding of business processes and how they integrate across enterprise systems. Experience mentoring global technical teams and managing complex, cross-functional ERP programs. North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
IT Manager - Enterprise Systems & ERP Migration (SAP/Oracle)
SprintRay Long Beach, California
Job DescriptionJob DescriptionIT Manager - Enterprise Systems & ERP Migration (SAP/Oracle) Location: Los Angeles, Onsite Compensation: $160,00 - $180,000 annually (depending on experience) About the Role The IT Manager leads and oversees the organization's information technology department, with a strong focus on enterprise resource planning (ERP) systems, SAP or Oracle ERP data migration programs, infrastructure, cybersecurity, and IT operations. This role manages a team of IT professionals - including ERP specialists, data migration specialists, and support staff - sets the strategic technical direction for enterprise systems modernization (including SAP S/4HANA or Oracle Cloud ERP (Fusion) migration and transformation initiatives), and ensures all systems and platforms align with business objectives and organizational standards. The IT Manager serves as the primary escalation point for complex technical and data migration issues and partners with executive leadership to drive technology-enabled business outcomes. Hands-on SAP or Oracle ERP experience is required for this role. Key Responsibilities Lead, manage, and develop the IT team, including hiring, performance reviews, mentoring, and professional development of IT engineers, ERP specialists, and support staff Define and execute the IT and enterprise systems strategy and roadmap in alignment with organizational goals, including SAP S/4HANA or Oracle Cloud ERP (Fusion) migration and transformation initiatives (greenfield, brownfield, or selective data transition), ensuring technology investments deliver measurable business value Architect and govern data migration methodology, tooling selection, and governance frameworks across large-scale, multi-wave migration programs, including the design of migration objects, business rules, transformation logic, and cutover sequencing across functional domains (finance, procurement, supply chain/inventory, sales, manufacturing, HCM, or equivalent) Oversee and manage all installed systems, infrastructure, and platforms - including the SAP or Oracle ERP environment - to ensure compliance with company guidelines, SOPs, and industry best practices Own the organization's cybersecurity posture, including policy development, risk assessments, incident response planning, and security awareness training across all connected systems Establish and manage IT budgets, including forecasting for hardware, software, ERP licensing, and vendor contracts; track expenditures and optimize costs Evaluate, select, and implement new technologies, tools, and platforms - including SAP-native or Oracle-native and third-party data migration tooling (e.g., SAP LTMC/LTMOM, SAP BODS, SAP SLT; or Oracle FBDI, ADFdi, OIC, GoldenGate; Syniti, or equivalent); lead vendor negotiations and manage third-party relationships Ensure the highest levels of system and infrastructure availability through proactive monitoring, capacity planning, and disaster recovery/business continuity strategies Develop and enforce IT policies, procedures, and governance frameworks covering data management, master data governance, access controls, change management, and compliance requirements Plan, prioritize, and oversee system automation initiatives, migration rehearsals, mock cutovers, and go-live execution to improve operational efficiency, reduce manual effort, and scale IT capabilities Serve as the senior escalation point for complex systems troubleshooting, ERP integration issues, performance optimization, and cross-functional technical issues Collaborate with department heads, executive leadership, data owners, functional leads, and external stakeholders to ensure high-quality IT and migration deliverables within organizational guidelines, policies, and timelines Manage IT and ERP project portfolios, including resource allocation, risk management, process optimization, and delivery of initiatives on time and within budget Provide regular reporting to executive leadership on IT performance metrics, security posture, migration/project status, and strategic recommendations Required Qualifications Required: Hands-on experience implementing, administering, or migrating a major ERP platform - SAP (ECC and/or S/4HANA) or Oracle ERP (Oracle Cloud ERP/Fusion or Oracle E-Business Suite). Candidates without direct SAP or Oracle ERP experience will not be considered. 8+ years of progressive experience in IT operations, infrastructure, and technical leadership, with at least 3 years in a supervisory or management role Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field required; Master's degree or MBA preferred Demonstrated expertise in cloud architecture, network engineering, and cybersecurity strategy Extensive experience administering and integrating enterprise platforms, including SAP or Oracle ERP, Microsoft O365, Dynamics 365, Salesforce, AWS, Azure, and Google Workspace Proven experience leading or architecting end-to-end ERP data migration implementations, including at least one SAP S/4HANA or Oracle Cloud ERP migration (greenfield or brownfield/system conversion) Working knowledge of SAP-native or Oracle-native data migration tooling (e.g., SAP LTMC/LTMOM, SAP BODS, SAP SLT; or Oracle FBDI, ADFdi, OIC/SOA, GoldenGate; Syniti, or equivalent platforms) Proven ability to build, lead, and develop high-performing IT teams; strong coaching and mentoring skills Experience developing and managing IT budgets, vendor contracts, and technology roadmaps Strong project management skills, including migration cutover and go-live planning, with the ability to manage multiple concurrent initiatives and competing priorities Excellent communication and presentation skills with the ability to translate technical concepts for non-technical stakeholders Strong analytical, problem-solving, and decision-making abilities with keen attention to detail Preferred Qualifications Experience in the 3D printing, dental technology, or medical device industry SAP Certified Professional (S/4HANA System Conversion or Migration) or Oracle Cloud (Fusion) Applications certification, or equivalent Familiarity with additional ERP systems (e.g., Odoo, NetSuite) and e-commerce platform integrations Experience with data governance and master data management (MDM) frameworks (e.g., SAP MDG, Oracle EDM/MDM, or equivalent) in the context of migration programs Exposure to cloud migration scenarios involving SAP or Oracle ERP on AWS, Azure, GCP, or Oracle Cloud Infrastructure (OCI) Prior consulting experience at a Big 4 firm, global systems integrator, or SAP/Oracle Partner organization About SprintRay SprintRay is rewriting the rules of dentistry with technology that's smart, fast, and designed to make life easier for dental professionals. Since 2014, we've been on a mission to deliver the most advanced 3D printing solutions in the industry-combining hardware, software, and materials into one seamless ecosystem. But what really makes SprintRay different is our people. We're a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients' lives. Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we're building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we're united by the same passion-transforming digital dentistry and having fun while we do it. At SprintRay, the future of dentistry is being printed today. Want to be part of it? Equal Opportunity Employer SprintRay is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. To All Recruitment Agencies: Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly. Accessibility If you need a reasonable accommodation during the application or interview process, please contact us at .
09/22/2026
Full time
Job DescriptionJob DescriptionIT Manager - Enterprise Systems & ERP Migration (SAP/Oracle) Location: Los Angeles, Onsite Compensation: $160,00 - $180,000 annually (depending on experience) About the Role The IT Manager leads and oversees the organization's information technology department, with a strong focus on enterprise resource planning (ERP) systems, SAP or Oracle ERP data migration programs, infrastructure, cybersecurity, and IT operations. This role manages a team of IT professionals - including ERP specialists, data migration specialists, and support staff - sets the strategic technical direction for enterprise systems modernization (including SAP S/4HANA or Oracle Cloud ERP (Fusion) migration and transformation initiatives), and ensures all systems and platforms align with business objectives and organizational standards. The IT Manager serves as the primary escalation point for complex technical and data migration issues and partners with executive leadership to drive technology-enabled business outcomes. Hands-on SAP or Oracle ERP experience is required for this role. Key Responsibilities Lead, manage, and develop the IT team, including hiring, performance reviews, mentoring, and professional development of IT engineers, ERP specialists, and support staff Define and execute the IT and enterprise systems strategy and roadmap in alignment with organizational goals, including SAP S/4HANA or Oracle Cloud ERP (Fusion) migration and transformation initiatives (greenfield, brownfield, or selective data transition), ensuring technology investments deliver measurable business value Architect and govern data migration methodology, tooling selection, and governance frameworks across large-scale, multi-wave migration programs, including the design of migration objects, business rules, transformation logic, and cutover sequencing across functional domains (finance, procurement, supply chain/inventory, sales, manufacturing, HCM, or equivalent) Oversee and manage all installed systems, infrastructure, and platforms - including the SAP or Oracle ERP environment - to ensure compliance with company guidelines, SOPs, and industry best practices Own the organization's cybersecurity posture, including policy development, risk assessments, incident response planning, and security awareness training across all connected systems Establish and manage IT budgets, including forecasting for hardware, software, ERP licensing, and vendor contracts; track expenditures and optimize costs Evaluate, select, and implement new technologies, tools, and platforms - including SAP-native or Oracle-native and third-party data migration tooling (e.g., SAP LTMC/LTMOM, SAP BODS, SAP SLT; or Oracle FBDI, ADFdi, OIC, GoldenGate; Syniti, or equivalent); lead vendor negotiations and manage third-party relationships Ensure the highest levels of system and infrastructure availability through proactive monitoring, capacity planning, and disaster recovery/business continuity strategies Develop and enforce IT policies, procedures, and governance frameworks covering data management, master data governance, access controls, change management, and compliance requirements Plan, prioritize, and oversee system automation initiatives, migration rehearsals, mock cutovers, and go-live execution to improve operational efficiency, reduce manual effort, and scale IT capabilities Serve as the senior escalation point for complex systems troubleshooting, ERP integration issues, performance optimization, and cross-functional technical issues Collaborate with department heads, executive leadership, data owners, functional leads, and external stakeholders to ensure high-quality IT and migration deliverables within organizational guidelines, policies, and timelines Manage IT and ERP project portfolios, including resource allocation, risk management, process optimization, and delivery of initiatives on time and within budget Provide regular reporting to executive leadership on IT performance metrics, security posture, migration/project status, and strategic recommendations Required Qualifications Required: Hands-on experience implementing, administering, or migrating a major ERP platform - SAP (ECC and/or S/4HANA) or Oracle ERP (Oracle Cloud ERP/Fusion or Oracle E-Business Suite). Candidates without direct SAP or Oracle ERP experience will not be considered. 8+ years of progressive experience in IT operations, infrastructure, and technical leadership, with at least 3 years in a supervisory or management role Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field required; Master's degree or MBA preferred Demonstrated expertise in cloud architecture, network engineering, and cybersecurity strategy Extensive experience administering and integrating enterprise platforms, including SAP or Oracle ERP, Microsoft O365, Dynamics 365, Salesforce, AWS, Azure, and Google Workspace Proven experience leading or architecting end-to-end ERP data migration implementations, including at least one SAP S/4HANA or Oracle Cloud ERP migration (greenfield or brownfield/system conversion) Working knowledge of SAP-native or Oracle-native data migration tooling (e.g., SAP LTMC/LTMOM, SAP BODS, SAP SLT; or Oracle FBDI, ADFdi, OIC/SOA, GoldenGate; Syniti, or equivalent platforms) Proven ability to build, lead, and develop high-performing IT teams; strong coaching and mentoring skills Experience developing and managing IT budgets, vendor contracts, and technology roadmaps Strong project management skills, including migration cutover and go-live planning, with the ability to manage multiple concurrent initiatives and competing priorities Excellent communication and presentation skills with the ability to translate technical concepts for non-technical stakeholders Strong analytical, problem-solving, and decision-making abilities with keen attention to detail Preferred Qualifications Experience in the 3D printing, dental technology, or medical device industry SAP Certified Professional (S/4HANA System Conversion or Migration) or Oracle Cloud (Fusion) Applications certification, or equivalent Familiarity with additional ERP systems (e.g., Odoo, NetSuite) and e-commerce platform integrations Experience with data governance and master data management (MDM) frameworks (e.g., SAP MDG, Oracle EDM/MDM, or equivalent) in the context of migration programs Exposure to cloud migration scenarios involving SAP or Oracle ERP on AWS, Azure, GCP, or Oracle Cloud Infrastructure (OCI) Prior consulting experience at a Big 4 firm, global systems integrator, or SAP/Oracle Partner organization About SprintRay SprintRay is rewriting the rules of dentistry with technology that's smart, fast, and designed to make life easier for dental professionals. Since 2014, we've been on a mission to deliver the most advanced 3D printing solutions in the industry-combining hardware, software, and materials into one seamless ecosystem. But what really makes SprintRay different is our people. We're a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients' lives. Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we're building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we're united by the same passion-transforming digital dentistry and having fun while we do it. At SprintRay, the future of dentistry is being printed today. Want to be part of it? Equal Opportunity Employer SprintRay is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. To All Recruitment Agencies: Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly. Accessibility If you need a reasonable accommodation during the application or interview process, please contact us at .
Consumer Lending Manager
Financial Plus Credit Union Flint, Michigan
Description: Job Title: Consumer Lending Manager Department: Consumer Lending Reports to: Vice President of Consumer Lending Hours per Week: 40 hrs./week Salary Exempt Company Summary Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living but joining a PLACE where you can REACH your goals. Position Summary The Consumer Lending Manager is responsible for overseeing both the Consumer Loan Officer team, the Consumer Lending Operation Specialists, and the Loan Support Clerk, ensuring strong operational performance, underwriting consistency, member experience, and overall operational effectiveness. This role combines day-to-day leadership of lending and loan support staff with strategic oversight responsibilities focused on evaluating lending performance, identifying trends and opportunities, recommending operational improvements, and supporting initiatives designed to achieve organizational production, service, and portfolio growth goals while maintaining sound lending practices, operational consistency, and appropriate risk management. The Consumer Lending Manager works closely with the VP of Consumer Lending, Consumer Lending Processing Manager, Consumer Lending Systems Analyst, and other departments to support operational efficiency, process improvements, strategic initiatives, and organizational growth. This role balances production leadership, member service, operational collaboration, risk management, and employee development while ensuring compliance with all regulatory requirements. Essential Functions & Primary Responsibilities Oversee the Loan Officers, Consumer Lending Operations Specialists, and Loan Support Clerk, ensuring strong member experience, service consistency, operational effectiveness, underwriting quality, credit risk management and overall lending operational effectiveness. Provide leadership, direction, coaching, and performance management to lending and loan support staff while fostering a culture of accountability, collaboration, continuous improvement, and professional development. Support organizational consumer lending growth objectives through strategic leadership, operational analysis, production monitoring, and data-driven recommendations. Analyze lending production trends, pull-through ratios, application sources, operational performance, and portfolio growth opportunities to identify areas requiring improvement or strategic focus. Provide recommendations to senior leadership regarding operational changes, workflow improvements, staffing needs, product enhancements, promotional opportunities, service strategies, and process efficiencies to support organizational lending goals. Monitor loan application conversion metrics, funded loan ratios, turnaround times, productivity, and member experience trends to identify opportunities for improvement. Coach and develop team on underwriting consistency, operational effectiveness, product knowledge, member experience expectations, and lending best practices. Partner with internal departments to support lending knowledge, workflow alignment, operational consistency, and member experience throughout the lending process. Identify development opportunities and assist in preparing team members for increased responsibilities and future leadership opportunities. Assist with escalated lending decisions, exception requests, member concerns, and complex lending situations while balancing member experience, organizational policy, and risk management. Ensure lending decisions, exception handling, and operational processes are consistently documented and aligned with organizational policies, procedures, and risk tolerance. Partner closely with the Consumer Loan Processing Manager to ensure seamless workflow coordination, efficient handoffs, funding timeliness, and operational consistency throughout the loan lifecycle. Collaborate with Retail Delivery, Digital, Processing, Indirect Lending, Marketing, and other departments to improve workflows, reduce member friction, and enhance the overall lending experience. Participate in cross-functional projects and process improvement initiatives supporting consumer lending efficiency, scalability, and member service. Partner with the Consumer Lending Systems Analyst to identify operational inefficiencies, support workflow enhancements, participate in user acceptance testing, and assist with implementation and adoption of lending technology initiatives. Provide operational input and feedback regarding loan origination systems, workflow tools, automation opportunities, and process improvements. Monitor and manage departmental performance metrics including funded loan volume, application conversion, approval ratios, turnaround times, productivity, service standards, member experience, and portfolio trends. Utilize production reporting and operational analytics to identify performance gaps, process inefficiencies, and opportunities for growth, operational improvement, and enhanced member experience. Utilize reporting and analytics to identify trends, improve operational performance, and support strategic decision-making. Analyze lending performance, portfolio trends, operational data, and member experience feedback to identify opportunities for growth and improvement. Support strategic lending initiatives, promotional campaigns, and market growth efforts in partnership with senior leadership and marketing. Maintain and improve member service by ensuring inquiries, applications, and member issues are handled professionally, consistently, and promptly. Conduct quality reviews and audits to ensure lending accuracy, operational consistency, compliance, and proper documentation. Stay up to date on industry trends, lending laws, operational best practices, and product innovations to recommend improvements and new opportunities. Assist in budgeting, forecasting, and strategic planning for the consumer lending division. Work collaboratively with third-party vendors, partners, and internal stakeholders to support lending operations and organizational initiatives. Oversee the processing and management of title work, loan payoffs, release of liens, and UCC filings. Promote a positive team environment, encouraging collaboration and high-quality service. Ensure employees have the tools, materials, and training necessary for success. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations. Must be bondable. Perform other duties as assigned. Requirements: Education & Qualifications Bachelor's degree in Finance, Business Administration, or related field; or equivalent work experience. 3 to 5 years of previous consumer lending experience with a proven performance record, with leadership or management experience preferred. Strong understanding of consumer lending regulations, underwriting principles, operational workflows, and member service expectations. Experience leading teams in a fast-paced lending environment focused on balancing growth, service, operational efficiency, and risk management. Experience working with loan origination systems, workflow automation, reporting tools, and lending technology platforms preferred. Strong communication, coaching, organizational leadership, and relationship-building skills. Ability to analyze operational data and utilize reporting to drive performance improvements and strategic decision-making. Candidate must have a thorough understanding of the Loan Policy and Guidelines. Candidate must be knowledgeable of Credit Unions product and services and demonstrate the ability to cross-sell and build deeper relationships with our membership. This position requires an understanding of basic computer skills including Microsoft 365 suite applications. Skills and Abilities Strong leadership and management skills with the ability to motivate, coach, and develop high-performing teams. Strong analytical and organizational skills with the ability to evaluate operational performance and make data-driven decisions. Exceptional problem-solving skills with a solution-oriented mindset. Detail-oriented with a strong focus on operational consistency, compliance, and member experience. Ability to handle multiple priorities in a fast-paced environment while meeting deadlines. Strong interpersonal, verbal, and written communication skills. Ability to build collaborative relationships across departments and effectively navigate operational challenges. Presents a positive and professional image to members and team members through effective and courteous verbal and written communications. . click apply for full job details
09/21/2026
Full time
Description: Job Title: Consumer Lending Manager Department: Consumer Lending Reports to: Vice President of Consumer Lending Hours per Week: 40 hrs./week Salary Exempt Company Summary Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living but joining a PLACE where you can REACH your goals. Position Summary The Consumer Lending Manager is responsible for overseeing both the Consumer Loan Officer team, the Consumer Lending Operation Specialists, and the Loan Support Clerk, ensuring strong operational performance, underwriting consistency, member experience, and overall operational effectiveness. This role combines day-to-day leadership of lending and loan support staff with strategic oversight responsibilities focused on evaluating lending performance, identifying trends and opportunities, recommending operational improvements, and supporting initiatives designed to achieve organizational production, service, and portfolio growth goals while maintaining sound lending practices, operational consistency, and appropriate risk management. The Consumer Lending Manager works closely with the VP of Consumer Lending, Consumer Lending Processing Manager, Consumer Lending Systems Analyst, and other departments to support operational efficiency, process improvements, strategic initiatives, and organizational growth. This role balances production leadership, member service, operational collaboration, risk management, and employee development while ensuring compliance with all regulatory requirements. Essential Functions & Primary Responsibilities Oversee the Loan Officers, Consumer Lending Operations Specialists, and Loan Support Clerk, ensuring strong member experience, service consistency, operational effectiveness, underwriting quality, credit risk management and overall lending operational effectiveness. Provide leadership, direction, coaching, and performance management to lending and loan support staff while fostering a culture of accountability, collaboration, continuous improvement, and professional development. Support organizational consumer lending growth objectives through strategic leadership, operational analysis, production monitoring, and data-driven recommendations. Analyze lending production trends, pull-through ratios, application sources, operational performance, and portfolio growth opportunities to identify areas requiring improvement or strategic focus. Provide recommendations to senior leadership regarding operational changes, workflow improvements, staffing needs, product enhancements, promotional opportunities, service strategies, and process efficiencies to support organizational lending goals. Monitor loan application conversion metrics, funded loan ratios, turnaround times, productivity, and member experience trends to identify opportunities for improvement. Coach and develop team on underwriting consistency, operational effectiveness, product knowledge, member experience expectations, and lending best practices. Partner with internal departments to support lending knowledge, workflow alignment, operational consistency, and member experience throughout the lending process. Identify development opportunities and assist in preparing team members for increased responsibilities and future leadership opportunities. Assist with escalated lending decisions, exception requests, member concerns, and complex lending situations while balancing member experience, organizational policy, and risk management. Ensure lending decisions, exception handling, and operational processes are consistently documented and aligned with organizational policies, procedures, and risk tolerance. Partner closely with the Consumer Loan Processing Manager to ensure seamless workflow coordination, efficient handoffs, funding timeliness, and operational consistency throughout the loan lifecycle. Collaborate with Retail Delivery, Digital, Processing, Indirect Lending, Marketing, and other departments to improve workflows, reduce member friction, and enhance the overall lending experience. Participate in cross-functional projects and process improvement initiatives supporting consumer lending efficiency, scalability, and member service. Partner with the Consumer Lending Systems Analyst to identify operational inefficiencies, support workflow enhancements, participate in user acceptance testing, and assist with implementation and adoption of lending technology initiatives. Provide operational input and feedback regarding loan origination systems, workflow tools, automation opportunities, and process improvements. Monitor and manage departmental performance metrics including funded loan volume, application conversion, approval ratios, turnaround times, productivity, service standards, member experience, and portfolio trends. Utilize production reporting and operational analytics to identify performance gaps, process inefficiencies, and opportunities for growth, operational improvement, and enhanced member experience. Utilize reporting and analytics to identify trends, improve operational performance, and support strategic decision-making. Analyze lending performance, portfolio trends, operational data, and member experience feedback to identify opportunities for growth and improvement. Support strategic lending initiatives, promotional campaigns, and market growth efforts in partnership with senior leadership and marketing. Maintain and improve member service by ensuring inquiries, applications, and member issues are handled professionally, consistently, and promptly. Conduct quality reviews and audits to ensure lending accuracy, operational consistency, compliance, and proper documentation. Stay up to date on industry trends, lending laws, operational best practices, and product innovations to recommend improvements and new opportunities. Assist in budgeting, forecasting, and strategic planning for the consumer lending division. Work collaboratively with third-party vendors, partners, and internal stakeholders to support lending operations and organizational initiatives. Oversee the processing and management of title work, loan payoffs, release of liens, and UCC filings. Promote a positive team environment, encouraging collaboration and high-quality service. Ensure employees have the tools, materials, and training necessary for success. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations. Must be bondable. Perform other duties as assigned. Requirements: Education & Qualifications Bachelor's degree in Finance, Business Administration, or related field; or equivalent work experience. 3 to 5 years of previous consumer lending experience with a proven performance record, with leadership or management experience preferred. Strong understanding of consumer lending regulations, underwriting principles, operational workflows, and member service expectations. Experience leading teams in a fast-paced lending environment focused on balancing growth, service, operational efficiency, and risk management. Experience working with loan origination systems, workflow automation, reporting tools, and lending technology platforms preferred. Strong communication, coaching, organizational leadership, and relationship-building skills. Ability to analyze operational data and utilize reporting to drive performance improvements and strategic decision-making. Candidate must have a thorough understanding of the Loan Policy and Guidelines. Candidate must be knowledgeable of Credit Unions product and services and demonstrate the ability to cross-sell and build deeper relationships with our membership. This position requires an understanding of basic computer skills including Microsoft 365 suite applications. Skills and Abilities Strong leadership and management skills with the ability to motivate, coach, and develop high-performing teams. Strong analytical and organizational skills with the ability to evaluate operational performance and make data-driven decisions. Exceptional problem-solving skills with a solution-oriented mindset. Detail-oriented with a strong focus on operational consistency, compliance, and member experience. Ability to handle multiple priorities in a fast-paced environment while meeting deadlines. Strong interpersonal, verbal, and written communication skills. Ability to build collaborative relationships across departments and effectively navigate operational challenges. Presents a positive and professional image to members and team members through effective and courteous verbal and written communications. . click apply for full job details
Program Manager (USCG)
Appian Corporation McLean, Virginia
Job DescriptionJob Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. The U.S. Coast Guard is advancing modernization initiatives that strengthen mission support, improve operational efficiency, and help the service manage complex enterprise workflows across acquisition, workforce, and mission support functions. This role is designed for a senior leader who can unify Appian-related efforts into a centralized program model and help position Appian as a standard platform for workflow modernization across current and future USCG priorities. Coast Guard Mission Support exists to enable missions through lifecycle support of people, platforms, and systems, while Coast Guard acquisition organizations oversee major recapitalization and software-related programs that depend on disciplined governance and scalable delivery models. This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams. About the role We are seeking an experienced Program Manager to lead the USCG Appian Modernization Program across strategic mission support and operational initiatives. This individual will serve as the central leader responsible for platform strategy, delivery governance, stakeholder alignment, and the evolution of Appian from a set of project implementations into a unified enterprise program. This role combines program leadership, platform governance, delivery oversight, and client engagement. The right candidate will bring experience leading federal digital transformation efforts, a practical understanding of Coast Guard mission support environments, and the ability to build a repeatable model for scaling secure, mission-focused Appian solutions across the organization. What you'll do Lead the transition from separate Appian projects to a centralized USCG Appian modernization program with shared governance, standards, and delivery priorities. Establish and mature an Appian Center of Excellence that supports intake, prioritization, architecture review, reusable assets, and platform adoption across multiple Coast Guard initiatives. Drive the roadmap for Appian solutions supporting acquisition management, human resources, mission-focused case management, and future modernization opportunities aligned to Coast Guard priorities. Partner with Coast Guard stakeholders across mission support, acquisition, business operations, and technical leadership to translate operational needs into scalable workflow, case management, and decision-support solutions. Oversee cross-functional delivery teams including Appian developers, architects, business analysts, QA specialists, scrum leads, and integration resources. Build a reusable delivery model that includes design standards, component libraries, integration patterns, release controls, and performance reporting. Guide program-level risk management related to legacy dependencies, governance requirements, security approvals, platform sprawl, and enterprise change adoption. Support executive communications, governance reviews, roadmap planning, and value reporting tied to mission outcomes. Oversee advisory support workstreams that complement the platform portfolio, including process improvement, modernization planning, requirements shaping, governance support, and stakeholder alignment. What you'll own Enterprise Appian program strategy and operating model. Platform governance, standardization, and reuse. Delivery oversight across multiple Appian workstreams and advisory engagements. Stakeholder alignment across business, technical, and compliance teams. Growth of Appian as a modernization platform for future USCG use cases. Basic Qualifications: 7+ years of experience in IT program management, digital transformation, or enterprise platform delivery. 3+ years leading IT initiatives or USCG or DoW workflow application programs in a complex federal enterprise. Direct experience supporting the U.S. Coast Guard, DHS, or other federal operational or mission support organizations is strongly preferred. Strong understanding of workflow modernization, case management, integration delivery, and Agile program execution. Experience managing portfolios that include both software delivery and advisory support services. Familiarity with operational domains such as acquisition management, human capital or workforce systems, mission support processes, and case management is highly desirable. Experience working in regulated federal environments with security, compliance, and governance expectations tied to enterprise systems. Ability to lead matrixed teams, influence senior stakeholders, and connect delivery decisions to mission outcomes. Bachelor's degree in a related field; Scrum, SAFe, or Appian certifications are preferred. Preferred Qualifications: Experience centralizing delivery across multiple projects into a true program structure. Success building or operating a low-code Center of Excellence. Comfort working at both executive and delivery-team levels. Knowledge of integrating Appian with enterprise systems, APIs, and mission support platforms. Experience shaping future opportunities while managing active delivery. Familiarity with federal acquisition environments, governance processes, and modernization efforts tied to enterprise operations. Join us to help shape a modern, scalable workflow platform that supports better outcomes for the maritime public and the USCG teams who serve them every day. This is an opportunity to lead both active delivery and long-term platform strategy in one of the most meaningful modernization environments in government. The base salary range provided represents a good faith and reasonable estimate of the range at the time of posting. In addition to the base salary, this position is eligible for a government clearance differential. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $150,000-$300,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian . click apply for full job details
09/21/2026
Full time
Job DescriptionJob Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. The U.S. Coast Guard is advancing modernization initiatives that strengthen mission support, improve operational efficiency, and help the service manage complex enterprise workflows across acquisition, workforce, and mission support functions. This role is designed for a senior leader who can unify Appian-related efforts into a centralized program model and help position Appian as a standard platform for workflow modernization across current and future USCG priorities. Coast Guard Mission Support exists to enable missions through lifecycle support of people, platforms, and systems, while Coast Guard acquisition organizations oversee major recapitalization and software-related programs that depend on disciplined governance and scalable delivery models. This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams. About the role We are seeking an experienced Program Manager to lead the USCG Appian Modernization Program across strategic mission support and operational initiatives. This individual will serve as the central leader responsible for platform strategy, delivery governance, stakeholder alignment, and the evolution of Appian from a set of project implementations into a unified enterprise program. This role combines program leadership, platform governance, delivery oversight, and client engagement. The right candidate will bring experience leading federal digital transformation efforts, a practical understanding of Coast Guard mission support environments, and the ability to build a repeatable model for scaling secure, mission-focused Appian solutions across the organization. What you'll do Lead the transition from separate Appian projects to a centralized USCG Appian modernization program with shared governance, standards, and delivery priorities. Establish and mature an Appian Center of Excellence that supports intake, prioritization, architecture review, reusable assets, and platform adoption across multiple Coast Guard initiatives. Drive the roadmap for Appian solutions supporting acquisition management, human resources, mission-focused case management, and future modernization opportunities aligned to Coast Guard priorities. Partner with Coast Guard stakeholders across mission support, acquisition, business operations, and technical leadership to translate operational needs into scalable workflow, case management, and decision-support solutions. Oversee cross-functional delivery teams including Appian developers, architects, business analysts, QA specialists, scrum leads, and integration resources. Build a reusable delivery model that includes design standards, component libraries, integration patterns, release controls, and performance reporting. Guide program-level risk management related to legacy dependencies, governance requirements, security approvals, platform sprawl, and enterprise change adoption. Support executive communications, governance reviews, roadmap planning, and value reporting tied to mission outcomes. Oversee advisory support workstreams that complement the platform portfolio, including process improvement, modernization planning, requirements shaping, governance support, and stakeholder alignment. What you'll own Enterprise Appian program strategy and operating model. Platform governance, standardization, and reuse. Delivery oversight across multiple Appian workstreams and advisory engagements. Stakeholder alignment across business, technical, and compliance teams. Growth of Appian as a modernization platform for future USCG use cases. Basic Qualifications: 7+ years of experience in IT program management, digital transformation, or enterprise platform delivery. 3+ years leading IT initiatives or USCG or DoW workflow application programs in a complex federal enterprise. Direct experience supporting the U.S. Coast Guard, DHS, or other federal operational or mission support organizations is strongly preferred. Strong understanding of workflow modernization, case management, integration delivery, and Agile program execution. Experience managing portfolios that include both software delivery and advisory support services. Familiarity with operational domains such as acquisition management, human capital or workforce systems, mission support processes, and case management is highly desirable. Experience working in regulated federal environments with security, compliance, and governance expectations tied to enterprise systems. Ability to lead matrixed teams, influence senior stakeholders, and connect delivery decisions to mission outcomes. Bachelor's degree in a related field; Scrum, SAFe, or Appian certifications are preferred. Preferred Qualifications: Experience centralizing delivery across multiple projects into a true program structure. Success building or operating a low-code Center of Excellence. Comfort working at both executive and delivery-team levels. Knowledge of integrating Appian with enterprise systems, APIs, and mission support platforms. Experience shaping future opportunities while managing active delivery. Familiarity with federal acquisition environments, governance processes, and modernization efforts tied to enterprise operations. Join us to help shape a modern, scalable workflow platform that supports better outcomes for the maritime public and the USCG teams who serve them every day. This is an opportunity to lead both active delivery and long-term platform strategy in one of the most meaningful modernization environments in government. The base salary range provided represents a good faith and reasonable estimate of the range at the time of posting. In addition to the base salary, this position is eligible for a government clearance differential. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $150,000-$300,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian . click apply for full job details
WMS Software Engineer
McKesson Irving, Texas
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. About the Role The WMS Software Engineer - IBM i / AS400 Specialist plays a critical role in designing, developing, and delivering high-quality software solutions that support McKesson's Warehouse Management Systems across its Distribution Centers. This position focuses on the IBM i platform and requires hands-on expertise in RPGLE, CLLE, SQL, and modern Integrated Language Environment development practices. The role translates business and technical requirements into modular, scalable solutions; supports platform reliability and interoperability; and drives disciplined engineering through automation, testing, Agile delivery, and CI/CD practices. The engineer will collaborate with technical teams, business partners, and vendors to enhance warehouse operations and support Order-to-Cash processes. What You'll Do Research, design, develop, test, debug, implement, and manage solutions for Warehouse Management Systems supporting McKesson Distribution Centers. Participate in implementation, development, enhancement, and modification of software source code and scripts while staying current with new technologies, methodologies, and industry best practices. Analyze requirements; create and automate tests; and verify and validate that system and software solutions meet specified business and technical requirements. Monitor application performance, identify errors, perform root cause analysis, and implement appropriate remediation. Integrate solutions across applications and platforms while ensuring interoperability, reliability, and adherence to design principles. Liaise with vendors and internal partners to resolve functionality or interoperability issues affecting new and existing applications. Use DevOps and Agile processes to deliver functionality quickly and effectively while iterating through continued development. Own development activities from technical planning through deployment, and participate in technical design reviews and code reviews. Apply automation, CI/CD practices, version control, testing, and disciplined release management to improve quality and delivery reliability. Share best practices, provide technical guidance, and mentor or teach other team members as appropriate. Contribute to technical roadmaps and strategic planning for technologies used across McKesson's Distribution Centers. Create and maintain clear technical documentation, development standards, and operational support materials. Basic Requirements 4+ years of professional software development experience, including exposure to enterprise scale systems. Hands-on software development experience on the IBM i series (AS400) using RPGLE, CLLE, and SQL. Ability to craft modern, modular ILE programs using RPGLE, SQL, and CLLE. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or an equivalent combination of education and experience. Demonstrated commitment to staying current with language enhancements and platform feature expansion on IBM i. Strong knowledge of the Systems Development Lifecycle (SDLC), Agile delivery methodologies, and collaborative version-control workflows. Experience developing, testing, troubleshooting, and supporting mission-critical enterprise applications. Applied understanding of software integration patterns, service-to-service communication, release management, and environment promotion practices. Experience working in Agile delivery environments and applying disciplined software development practices. Strong analytical, debugging, root cause analysis, and problem-solving skills. Preferred Skills/Experience Experience deploying solutions on IBM i using other programming languages such as Java, Node.js, Python, or PHP. Experience designing, developing, or consuming REST APIs. Experience with Kafka or other message-based and event-driven systems. Experience working with digital applications and technologies such as Python, Java, MongoDB, or related platforms. Knowledge of Warehouse Management and Order-to-Cash processes. Experience with DevOps practices, CI/CD pipelines, test automation frameworks, and monitoring automation. Experience in distribution, logistics, supply chain, warehouse operations, or healthcare distribution environments. Travel / Work Environment / Physical Requirements Limited travel may be required based on business needs. Hybrid or remote work arrangements may be available in accordance with company policy. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $106,100 - $176,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
09/21/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. About the Role The WMS Software Engineer - IBM i / AS400 Specialist plays a critical role in designing, developing, and delivering high-quality software solutions that support McKesson's Warehouse Management Systems across its Distribution Centers. This position focuses on the IBM i platform and requires hands-on expertise in RPGLE, CLLE, SQL, and modern Integrated Language Environment development practices. The role translates business and technical requirements into modular, scalable solutions; supports platform reliability and interoperability; and drives disciplined engineering through automation, testing, Agile delivery, and CI/CD practices. The engineer will collaborate with technical teams, business partners, and vendors to enhance warehouse operations and support Order-to-Cash processes. What You'll Do Research, design, develop, test, debug, implement, and manage solutions for Warehouse Management Systems supporting McKesson Distribution Centers. Participate in implementation, development, enhancement, and modification of software source code and scripts while staying current with new technologies, methodologies, and industry best practices. Analyze requirements; create and automate tests; and verify and validate that system and software solutions meet specified business and technical requirements. Monitor application performance, identify errors, perform root cause analysis, and implement appropriate remediation. Integrate solutions across applications and platforms while ensuring interoperability, reliability, and adherence to design principles. Liaise with vendors and internal partners to resolve functionality or interoperability issues affecting new and existing applications. Use DevOps and Agile processes to deliver functionality quickly and effectively while iterating through continued development. Own development activities from technical planning through deployment, and participate in technical design reviews and code reviews. Apply automation, CI/CD practices, version control, testing, and disciplined release management to improve quality and delivery reliability. Share best practices, provide technical guidance, and mentor or teach other team members as appropriate. Contribute to technical roadmaps and strategic planning for technologies used across McKesson's Distribution Centers. Create and maintain clear technical documentation, development standards, and operational support materials. Basic Requirements 4+ years of professional software development experience, including exposure to enterprise scale systems. Hands-on software development experience on the IBM i series (AS400) using RPGLE, CLLE, and SQL. Ability to craft modern, modular ILE programs using RPGLE, SQL, and CLLE. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or an equivalent combination of education and experience. Demonstrated commitment to staying current with language enhancements and platform feature expansion on IBM i. Strong knowledge of the Systems Development Lifecycle (SDLC), Agile delivery methodologies, and collaborative version-control workflows. Experience developing, testing, troubleshooting, and supporting mission-critical enterprise applications. Applied understanding of software integration patterns, service-to-service communication, release management, and environment promotion practices. Experience working in Agile delivery environments and applying disciplined software development practices. Strong analytical, debugging, root cause analysis, and problem-solving skills. Preferred Skills/Experience Experience deploying solutions on IBM i using other programming languages such as Java, Node.js, Python, or PHP. Experience designing, developing, or consuming REST APIs. Experience with Kafka or other message-based and event-driven systems. Experience working with digital applications and technologies such as Python, Java, MongoDB, or related platforms. Knowledge of Warehouse Management and Order-to-Cash processes. Experience with DevOps practices, CI/CD pipelines, test automation frameworks, and monitoring automation. Experience in distribution, logistics, supply chain, warehouse operations, or healthcare distribution environments. Travel / Work Environment / Physical Requirements Limited travel may be required based on business needs. Hybrid or remote work arrangements may be available in accordance with company policy. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $106,100 - $176,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
Senior Producer
REFORM Alliance New York, New York
Job Description Job Description SENIOR PRODUCER JOB DESCRIPTION ABOUT REFORM ALLIANCE REFORM, founded in the wake of the movement, is committed to transforming probation and parole throughout the United States by changing laws, systems, and culture. The organization is working to replace America's criminal justice system with a restorative approach that is fair, accountable, and invested in rehabilitation. Our goal is for people to reenter society with dignity, create meaningful pathways to work, and equip them with the tools to succeed all while making families and communities safer and stronger. ABOUT THE ROLE REFORM is hiring a Senior Producer to lead the production of high-quality content that brings our brand, campaigns, advocacy work, events, and community stories to life. This role will serve as a central production lead within REFORM's Marketing & Communications team, translating creative concepts and content plans into finished assets across social, digital, editorial, and live channels. The Senior Producer will own projects from pre-production through delivery, including scoping, scheduling, logistics, shoots, post-production, approvals, and asset management. The ideal candidate is an experienced producer who knows how to move quickly without sacrificing quality. They can manage multiple productions at once, build efficient workflows, coordinate internal and external collaborators, anticipate production needs, and ensure every project gets across the finish line. This is a hands-on production role. The Senior Producer should be comfortable producing shoots, interviewing subjects, coordinating crews and vendors, managing production calendars, reviewing edits, organizing assets, and stepping into the details when needed. Working closely with creative, content, marketing, communications, policy, and community teams, this person will help build a scalable production operation capable of responding to REFORM's fast-moving work while maintaining a consistent standard of quality. This role is on the Marketing & Communications team and reports to the Managing Director, Social & Content Strategy. WHAT YOU'LL DO Lead Content Production (50%) Lead production of video, social, digital, editorial, campaign, event, and advocacy content from pre-production through final delivery. Translate approved creative concepts, briefs, and content plans into actionable production plans. Own pre-production, including schedules, shot lists, interview preparation, locations, talent coordination, equipment needs, releases, call sheets, and production logistics. Produce on-location and studio shoots, including interviews, events, community storytelling, executive content, advocacy content, and social-first capture. Partner closely with videographers, editors, designers, photographers, freelancers, agencies, and other production partners to execute content. Manage post-production workflows, including edit schedules, feedback rounds, approvals, versioning, captions, graphics, audio, and final delivery. Maintain high production standards while adapting content for different platforms, audiences, formats, and timelines. Identify opportunities to efficiently capture additional evergreen and social-first assets during productions. Support rapid-response production needs when timely moments, events, legislative developments, or organizational priorities require content. Partner with creative and content leads to understand the intent, audience, and deliverables for each project. Work closely with Communications, Policy, Community Engagement, Development, and other teams to coordinate production needs. Build strong relationships with REFORM staff, advocates, community members, partners, and talent who may participate in content. Bring strong production judgment to creative conversations, identifying what is feasible, what resources are required, and how ideas can be executed effectively. Stay current on production tools, workflows, equipment, formats, and emerging content-production practices. Support other production needs as assigned. Own Production Operations & Asset Management (40%) Build and maintain a centralized production calendar across campaigns, shoots, events, and ongoing content needs. Develop clear production workflows that move projects efficiently from brief to production, post-production, approval, and delivery. Establish and maintain REFORM's digital asset management system, including naming conventions, folder structures, metadata, archival practices, permissions, and version control. Ensure footage, photography, graphics, project files, releases, and final assets are properly organized and accessible for future use. Maintain visibility into the status, deadlines, dependencies, and deliverables of active productions. Manage production vendors, freelancers, crews, equipment rentals, and other external resources as needed. Track production budgets and help identify efficient approaches to resourcing and execution. Create repeatable production processes, templates, and documentation that allow REFORM to scale its content operation. Maintain an archive of evergreen footage and photography that can be repurposed across campaigns and channels. Other Duties as Assigned (10%) REQUIRED QUALIFICATIONS 3+ years of experience producing digital, social, editorial, branded, documentary, advocacy, or marketing content. Demonstrated experience managing productions from pre-production through post-production and final delivery. Experience producing video shoots, interviews, events, and social-first content. Experience coordinating internal teams, creative partners, production crews, freelancers, vendors, and talent. Strong project management skills with the ability to manage multiple productions and deadlines simultaneously. Experience working with video editors, photographers, designers, and other creative production specialists. Working knowledge of video production and post-production workflows. Experience organizing and managing large libraries of digital content and production assets. PREFERRED QUALIFICATIONS 7+ years of experience producing content within a fast-paced media, entertainment, agency, brand, nonprofit, advocacy, or mission-driven organization. Strong visual and editorial instincts with the ability to recognize compelling footage, performances, interviews, and storytelling moments. Experience producing documentary-style, interview-based, social-first, and short-form video content. Experience producing content involving sensitive subject matter or working directly with community members and people sharing personal experiences. Understanding of specifications, formats, and production considerations across major social and digital platforms. Familiarity with Adobe Creative Cloud, Frame.io, Dropbox, Google Drive, digital asset management platforms, or similar production tools. Ability to review edits and provide clear, actionable production feedback. Experience managing production budgets, vendors, freelancers, and external production companies. Comfortable working on location and adapting quickly when production circumstances change. Highly organized with strong attention to detail and an ability to create structure in a fast-moving environment. Calm and solutions-oriented when managing competing priorities, tight deadlines, and unexpected production challenges. Strong communication skills and the ability to work effectively across creative and non-creative teams. A passion for and commitment to REFORM's mission. Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. WORK DEMANDS
09/20/2026
Full time
Job Description Job Description SENIOR PRODUCER JOB DESCRIPTION ABOUT REFORM ALLIANCE REFORM, founded in the wake of the movement, is committed to transforming probation and parole throughout the United States by changing laws, systems, and culture. The organization is working to replace America's criminal justice system with a restorative approach that is fair, accountable, and invested in rehabilitation. Our goal is for people to reenter society with dignity, create meaningful pathways to work, and equip them with the tools to succeed all while making families and communities safer and stronger. ABOUT THE ROLE REFORM is hiring a Senior Producer to lead the production of high-quality content that brings our brand, campaigns, advocacy work, events, and community stories to life. This role will serve as a central production lead within REFORM's Marketing & Communications team, translating creative concepts and content plans into finished assets across social, digital, editorial, and live channels. The Senior Producer will own projects from pre-production through delivery, including scoping, scheduling, logistics, shoots, post-production, approvals, and asset management. The ideal candidate is an experienced producer who knows how to move quickly without sacrificing quality. They can manage multiple productions at once, build efficient workflows, coordinate internal and external collaborators, anticipate production needs, and ensure every project gets across the finish line. This is a hands-on production role. The Senior Producer should be comfortable producing shoots, interviewing subjects, coordinating crews and vendors, managing production calendars, reviewing edits, organizing assets, and stepping into the details when needed. Working closely with creative, content, marketing, communications, policy, and community teams, this person will help build a scalable production operation capable of responding to REFORM's fast-moving work while maintaining a consistent standard of quality. This role is on the Marketing & Communications team and reports to the Managing Director, Social & Content Strategy. WHAT YOU'LL DO Lead Content Production (50%) Lead production of video, social, digital, editorial, campaign, event, and advocacy content from pre-production through final delivery. Translate approved creative concepts, briefs, and content plans into actionable production plans. Own pre-production, including schedules, shot lists, interview preparation, locations, talent coordination, equipment needs, releases, call sheets, and production logistics. Produce on-location and studio shoots, including interviews, events, community storytelling, executive content, advocacy content, and social-first capture. Partner closely with videographers, editors, designers, photographers, freelancers, agencies, and other production partners to execute content. Manage post-production workflows, including edit schedules, feedback rounds, approvals, versioning, captions, graphics, audio, and final delivery. Maintain high production standards while adapting content for different platforms, audiences, formats, and timelines. Identify opportunities to efficiently capture additional evergreen and social-first assets during productions. Support rapid-response production needs when timely moments, events, legislative developments, or organizational priorities require content. Partner with creative and content leads to understand the intent, audience, and deliverables for each project. Work closely with Communications, Policy, Community Engagement, Development, and other teams to coordinate production needs. Build strong relationships with REFORM staff, advocates, community members, partners, and talent who may participate in content. Bring strong production judgment to creative conversations, identifying what is feasible, what resources are required, and how ideas can be executed effectively. Stay current on production tools, workflows, equipment, formats, and emerging content-production practices. Support other production needs as assigned. Own Production Operations & Asset Management (40%) Build and maintain a centralized production calendar across campaigns, shoots, events, and ongoing content needs. Develop clear production workflows that move projects efficiently from brief to production, post-production, approval, and delivery. Establish and maintain REFORM's digital asset management system, including naming conventions, folder structures, metadata, archival practices, permissions, and version control. Ensure footage, photography, graphics, project files, releases, and final assets are properly organized and accessible for future use. Maintain visibility into the status, deadlines, dependencies, and deliverables of active productions. Manage production vendors, freelancers, crews, equipment rentals, and other external resources as needed. Track production budgets and help identify efficient approaches to resourcing and execution. Create repeatable production processes, templates, and documentation that allow REFORM to scale its content operation. Maintain an archive of evergreen footage and photography that can be repurposed across campaigns and channels. Other Duties as Assigned (10%) REQUIRED QUALIFICATIONS 3+ years of experience producing digital, social, editorial, branded, documentary, advocacy, or marketing content. Demonstrated experience managing productions from pre-production through post-production and final delivery. Experience producing video shoots, interviews, events, and social-first content. Experience coordinating internal teams, creative partners, production crews, freelancers, vendors, and talent. Strong project management skills with the ability to manage multiple productions and deadlines simultaneously. Experience working with video editors, photographers, designers, and other creative production specialists. Working knowledge of video production and post-production workflows. Experience organizing and managing large libraries of digital content and production assets. PREFERRED QUALIFICATIONS 7+ years of experience producing content within a fast-paced media, entertainment, agency, brand, nonprofit, advocacy, or mission-driven organization. Strong visual and editorial instincts with the ability to recognize compelling footage, performances, interviews, and storytelling moments. Experience producing documentary-style, interview-based, social-first, and short-form video content. Experience producing content involving sensitive subject matter or working directly with community members and people sharing personal experiences. Understanding of specifications, formats, and production considerations across major social and digital platforms. Familiarity with Adobe Creative Cloud, Frame.io, Dropbox, Google Drive, digital asset management platforms, or similar production tools. Ability to review edits and provide clear, actionable production feedback. Experience managing production budgets, vendors, freelancers, and external production companies. Comfortable working on location and adapting quickly when production circumstances change. Highly organized with strong attention to detail and an ability to create structure in a fast-moving environment. Calm and solutions-oriented when managing competing priorities, tight deadlines, and unexpected production challenges. Strong communication skills and the ability to work effectively across creative and non-creative teams. A passion for and commitment to REFORM's mission. Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. WORK DEMANDS
Audio Visual, Lead
SPS North America New York, New York
Job Description Job Description Location: New York, NY. Job Type: Full-Time Position Summary We are seeking an experienced Lead Audio Visual (AV) Technician to oversee the daily operation, maintenance, and support of enterprise audiovisual technology across conference rooms, executive spaces, collaboration environments, and live events. This role combines hands-on technical expertise with team leadership, customer service, and operational oversight to ensure a seamless meeting and event experience for employees, executives, and clients. The ideal candidate is a technical expert who can troubleshoot and resolve complex AV issues, proactively maintain meeting spaces, lead high-profile event support, mentor team members, and build strong relationships with business stakeholders. This position requires someone who is equally comfortable solving technical problems, leading a team, and delivering exceptional customer service. Key ResponsibilitiesAudio Visual Operations Independently operate, maintain, troubleshoot, repair, and optimize enterprise AV systems and peripherals. Perform daily morning inspections of all conference rooms to proactively identify and resolve technical issues before meetings begin. Conduct pre-meeting AV checks for executive meetings, client presentations, and high-profile events. Provide onsite support for executive leadership, board meetings, and client-facing presentations. Troubleshoot, repair, upgrade, and replace AV hardware and software components. Diagnose audio, video, control system, and signal flow issues. Maintain and support conferencing technologies including Zoom, Microsoft Teams, Cisco Webex, and other collaboration platforms. Support live event production, presentations, town halls, and special events. Coordinate with third-party vendors for repairs, upgrades, warranty work, and preventative maintenance. Maintain accurate AV inventory, asset tracking, and equipment documentation. Ensure all support requests meet established SLA and performance standards. Document incidents, service requests, and resolutions within ServiceNow. Technical Expertise Support and maintain: Crestron Control Systems Poly Video Conferencing Cisco Collaboration Endpoints Digital Signage Wireless Presentation Systems Audio DSP Systems Microphones, Cameras, and Displays Configure and support AV integrations and room automation technologies. Recommend technology upgrades and continuous improvements that enhance user experience and operational efficiency. Leadership & Team Management Lead daily AV operations and coordinate team workload. Delegate assignments, establish priorities, and monitor service delivery. Create a collaborative, customer-focused team culture built on accountability and communication. Coach, mentor, and develop AV technicians through ongoing feedback and training. Identify skill gaps and recommend training opportunities. Conduct performance reviews and support employee development. Resolve team issues while promoting a positive work environment. Client & Stakeholder Management Partner with executives, event teams, finance, marketing, IT, executive assistants, and business leaders to anticipate AV support needs. Manage client expectations and provide technical consultation for meetings, presentations, and special events. Communicate real-time updates during high-profile incidents and ensure timely resolution. Build trusted relationships across the organization through exceptional customer service and proactive communication. Required Qualifications Minimum 5+ years of enterprise Audio Visual support experience. Previous experience leading or mentoring an AV support team. Strong knowledge of: Crestron Poly Cisco collaboration solutions AV signal flow Digital audio and video technologies Experience supporting: Zoom Microsoft Teams Cisco Webex BlueJeans Experience supporting executive meetings and live event production. Experience using ServiceNow or similar IT ticketing platforms. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Outstanding customer service and relationship-building abilities. Preferred Qualifications Certified Technology Specialist (CTS) certification preferred. Additional AVIXA, Crestron, Cisco, Poly, or Microsoft certifications are a plus. Experience supporting enterprise conference centers, executive briefing centers, or corporate headquarters. Familiarity with ITIL service management practices. What We're Looking ForTechnical Expert ("Doer") Hands-on technical leader capable of diagnosing and resolving complex AV issues independently. Proactively maintains conference rooms and collaboration spaces. Comfortable supporting after-hours meetings, executive events, and off-site functions. Strategic Thinker ("Thinker") Identifies opportunities to improve AV technology, processes, and user experience. Stays current on emerging AV technologies and recommends innovative solutions. Anticipates potential issues before they impact business operations. Relationship Builder Delivers exceptional customer service and builds trusted relationships across all levels of the organization. Partners effectively with executives, finance, events, marketing, IT, and business leaders. Understands business priorities and proactively supports organizational needs. Physical Requirements Frequently walk, stand, bend, kneel, climb ladders, and work in conference rooms and event spaces. Lift, carry, push, or move equipment weighing up to 40 pounds, with the ability to transport larger equipment using carts. Ability to work extended hours, evenings, and weekends when supporting executive meetings or special events. Visual ability to distinguish colors, indicators, wiring, and display components. Ability to use computers, mobile devices, and communication equipment simultaneously while providing technical support. Why Join Us? This is an exciting opportunity to lead enterprise AV operations supporting executive leadership, high-profile client meetings, and mission-critical business events. You'll play a key role in delivering exceptional workplace technology experiences while helping shape the future of collaboration and meeting technologies across the organization. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $42.75-$42.75 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. . click apply for full job details
09/20/2026
Full time
Job Description Job Description Location: New York, NY. Job Type: Full-Time Position Summary We are seeking an experienced Lead Audio Visual (AV) Technician to oversee the daily operation, maintenance, and support of enterprise audiovisual technology across conference rooms, executive spaces, collaboration environments, and live events. This role combines hands-on technical expertise with team leadership, customer service, and operational oversight to ensure a seamless meeting and event experience for employees, executives, and clients. The ideal candidate is a technical expert who can troubleshoot and resolve complex AV issues, proactively maintain meeting spaces, lead high-profile event support, mentor team members, and build strong relationships with business stakeholders. This position requires someone who is equally comfortable solving technical problems, leading a team, and delivering exceptional customer service. Key ResponsibilitiesAudio Visual Operations Independently operate, maintain, troubleshoot, repair, and optimize enterprise AV systems and peripherals. Perform daily morning inspections of all conference rooms to proactively identify and resolve technical issues before meetings begin. Conduct pre-meeting AV checks for executive meetings, client presentations, and high-profile events. Provide onsite support for executive leadership, board meetings, and client-facing presentations. Troubleshoot, repair, upgrade, and replace AV hardware and software components. Diagnose audio, video, control system, and signal flow issues. Maintain and support conferencing technologies including Zoom, Microsoft Teams, Cisco Webex, and other collaboration platforms. Support live event production, presentations, town halls, and special events. Coordinate with third-party vendors for repairs, upgrades, warranty work, and preventative maintenance. Maintain accurate AV inventory, asset tracking, and equipment documentation. Ensure all support requests meet established SLA and performance standards. Document incidents, service requests, and resolutions within ServiceNow. Technical Expertise Support and maintain: Crestron Control Systems Poly Video Conferencing Cisco Collaboration Endpoints Digital Signage Wireless Presentation Systems Audio DSP Systems Microphones, Cameras, and Displays Configure and support AV integrations and room automation technologies. Recommend technology upgrades and continuous improvements that enhance user experience and operational efficiency. Leadership & Team Management Lead daily AV operations and coordinate team workload. Delegate assignments, establish priorities, and monitor service delivery. Create a collaborative, customer-focused team culture built on accountability and communication. Coach, mentor, and develop AV technicians through ongoing feedback and training. Identify skill gaps and recommend training opportunities. Conduct performance reviews and support employee development. Resolve team issues while promoting a positive work environment. Client & Stakeholder Management Partner with executives, event teams, finance, marketing, IT, executive assistants, and business leaders to anticipate AV support needs. Manage client expectations and provide technical consultation for meetings, presentations, and special events. Communicate real-time updates during high-profile incidents and ensure timely resolution. Build trusted relationships across the organization through exceptional customer service and proactive communication. Required Qualifications Minimum 5+ years of enterprise Audio Visual support experience. Previous experience leading or mentoring an AV support team. Strong knowledge of: Crestron Poly Cisco collaboration solutions AV signal flow Digital audio and video technologies Experience supporting: Zoom Microsoft Teams Cisco Webex BlueJeans Experience supporting executive meetings and live event production. Experience using ServiceNow or similar IT ticketing platforms. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Outstanding customer service and relationship-building abilities. Preferred Qualifications Certified Technology Specialist (CTS) certification preferred. Additional AVIXA, Crestron, Cisco, Poly, or Microsoft certifications are a plus. Experience supporting enterprise conference centers, executive briefing centers, or corporate headquarters. Familiarity with ITIL service management practices. What We're Looking ForTechnical Expert ("Doer") Hands-on technical leader capable of diagnosing and resolving complex AV issues independently. Proactively maintains conference rooms and collaboration spaces. Comfortable supporting after-hours meetings, executive events, and off-site functions. Strategic Thinker ("Thinker") Identifies opportunities to improve AV technology, processes, and user experience. Stays current on emerging AV technologies and recommends innovative solutions. Anticipates potential issues before they impact business operations. Relationship Builder Delivers exceptional customer service and builds trusted relationships across all levels of the organization. Partners effectively with executives, finance, events, marketing, IT, and business leaders. Understands business priorities and proactively supports organizational needs. Physical Requirements Frequently walk, stand, bend, kneel, climb ladders, and work in conference rooms and event spaces. Lift, carry, push, or move equipment weighing up to 40 pounds, with the ability to transport larger equipment using carts. Ability to work extended hours, evenings, and weekends when supporting executive meetings or special events. Visual ability to distinguish colors, indicators, wiring, and display components. Ability to use computers, mobile devices, and communication equipment simultaneously while providing technical support. Why Join Us? This is an exciting opportunity to lead enterprise AV operations supporting executive leadership, high-profile client meetings, and mission-critical business events. You'll play a key role in delivering exceptional workplace technology experiences while helping shape the future of collaboration and meeting technologies across the organization. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $42.75-$42.75 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. . click apply for full job details
SAP Technical Lead 3
North Point Technology Novi, Michigan
Job Description Job Description SAP Technical Lead 3 North Point Technology is seeking an experienced ERP Technical Lead to provide strategic and technical leadership across global SAP, Oracle, and enterprise application environments. This role focuses on ERP architecture, platform security, integrations, application development, cloud transformation, and operational reliability. The ideal candidate will lead global technical teams and ensure ERP platforms remain secure, scalable, compliant, and aligned with business transformation objectives. Responsibilities: Lead the global ERP technology strategy, architecture, and roadmap across SAP, Oracle, and related enterprise platforms. Manage and support SAP ECC, EWM, GRC, SNC, SRM, Solution Manager, SAP PO, SAP Portals, and Oracle applications. Establish enterprise architecture standards and design scalable, secure, and resilient ERP environments. Own ERP security, user-access governance, Segregation of Duties (SoD), SOX compliance, and audit readiness. Lead SAP and Oracle development, customizations, enhancements, APIs, Fiori/UI5 applications, and technical delivery. Define integration strategies across SAP, Oracle, cloud platforms, EDI, middleware, APIs, and third-party applications. Oversee system performance, monitoring, upgrades, enhancement packs, OSS Notes, vulnerability remediation, and operating system and database migrations. Ensure platform availability, stability, disaster recovery, backup readiness, and operational excellence across global ERP environments. Lead cloud-transformation initiatives and support hybrid-cloud ERP architecture. Drive the adoption of artificial intelligence, machine learning, automation, predictive analytics, and intelligent ERP processes. Gather business requirements and translate them into secure, scalable, and compliant technical solutions. Ensure ERP configurations, custom developments, integrations, and technical processes meet quality, security, and compliance standards. Lead global ERP implementations, plant deployments, acquisitions, divestitures, system conversions, and rollout programs. Manage technology vendors, system integrators, and strategic partners to ensure successful delivery and measurable business value. Lead and mentor global teams of architects, developers, security specialists, database administrators, and platform engineers. Identify technology gaps, operational risks, and improvement opportunities while ensuring timely resolution and proactive risk mitigation. Drive continuous improvement, automation, cost optimization, platform modernization, and technical-debt reduction. Partner with business and IT leaders to align ERP investments with organizational goals and digital-transformation initiatives. Provide governance across ERP application development, including coding standards, architectural compliance, code quality, secure development practices, CI/CD pipelines, and application lifecycle management. Requirements/Qualifications: Bachelor's degree in a business or technical discipline, or at least eight years of equivalent related professional experience. At least 10 years of related professional experience in SAP Basis, SAP Security, and Oracle database administration. Strong experience designing and leading enterprise IT architecture. Expert knowledge of SAP Basis and Security across SAP ECC, EWM, Fiori, PO, GRC, Solution Manager, and SAP Portals. Hands-on experience with SAP HANA implementations, administration, configuration, migrations, and performance troubleshooting. Experience completing SAP implementations, upgrades, enhancement packs, and operating system and database migrations. Experience integrating SAP and Oracle with cloud and enterprise solutions such as SuccessFactors, Concur, Ariba, OneSource, Warehouse Management, and Oracle GoldenGate. Experience supporting high-availability environments and Linux Red Hat Enterprise Linux platforms. Strong knowledge of SAP Solution Manager, including Root Cause Analysis, CCMS, EarlyWatch Alert, technical monitoring, data-volume management, interface monitoring, and business-process monitoring. Experience managing SAP GRC, ERP security, user access, and Segregation of Duties controls. Experience completing at least two end-to-end ERP implementations. Experience designing and supporting disaster recovery, backup, and recovery strategies. Strong knowledge of SAP bolt-on applications and enterprise-system integrations. Extensive SAP Basis administration experience, including Suite on HANA, SAP NetWeaver, and dual-landscape environments. Ability to communicate complex technical information clearly to technical and nontechnical stakeholders. Strong analytical, decision-making, leadership, presentation, and written communication skills. Fluency in written and spoken English. Preferred Qualifications: Master's degree in a business or technical discipline. SAP Administration certification. SAP operating system and database migration certification. Experience supporting ERP platforms in virtualized environments such as VMware. Experience working with structured project-delivery methodologies. Experience gathering requirements and developing process models, functional specifications, and integration-test plans. Experience conducting system testing, integration testing, and user-acceptance testing. Strong understanding of business processes and how they integrate across enterprise systems. Experience mentoring global technical teams and managing complex, cross-functional ERP programs. North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
09/20/2026
Full time
Job Description Job Description SAP Technical Lead 3 North Point Technology is seeking an experienced ERP Technical Lead to provide strategic and technical leadership across global SAP, Oracle, and enterprise application environments. This role focuses on ERP architecture, platform security, integrations, application development, cloud transformation, and operational reliability. The ideal candidate will lead global technical teams and ensure ERP platforms remain secure, scalable, compliant, and aligned with business transformation objectives. Responsibilities: Lead the global ERP technology strategy, architecture, and roadmap across SAP, Oracle, and related enterprise platforms. Manage and support SAP ECC, EWM, GRC, SNC, SRM, Solution Manager, SAP PO, SAP Portals, and Oracle applications. Establish enterprise architecture standards and design scalable, secure, and resilient ERP environments. Own ERP security, user-access governance, Segregation of Duties (SoD), SOX compliance, and audit readiness. Lead SAP and Oracle development, customizations, enhancements, APIs, Fiori/UI5 applications, and technical delivery. Define integration strategies across SAP, Oracle, cloud platforms, EDI, middleware, APIs, and third-party applications. Oversee system performance, monitoring, upgrades, enhancement packs, OSS Notes, vulnerability remediation, and operating system and database migrations. Ensure platform availability, stability, disaster recovery, backup readiness, and operational excellence across global ERP environments. Lead cloud-transformation initiatives and support hybrid-cloud ERP architecture. Drive the adoption of artificial intelligence, machine learning, automation, predictive analytics, and intelligent ERP processes. Gather business requirements and translate them into secure, scalable, and compliant technical solutions. Ensure ERP configurations, custom developments, integrations, and technical processes meet quality, security, and compliance standards. Lead global ERP implementations, plant deployments, acquisitions, divestitures, system conversions, and rollout programs. Manage technology vendors, system integrators, and strategic partners to ensure successful delivery and measurable business value. Lead and mentor global teams of architects, developers, security specialists, database administrators, and platform engineers. Identify technology gaps, operational risks, and improvement opportunities while ensuring timely resolution and proactive risk mitigation. Drive continuous improvement, automation, cost optimization, platform modernization, and technical-debt reduction. Partner with business and IT leaders to align ERP investments with organizational goals and digital-transformation initiatives. Provide governance across ERP application development, including coding standards, architectural compliance, code quality, secure development practices, CI/CD pipelines, and application lifecycle management. Requirements/Qualifications: Bachelor's degree in a business or technical discipline, or at least eight years of equivalent related professional experience. At least 10 years of related professional experience in SAP Basis, SAP Security, and Oracle database administration. Strong experience designing and leading enterprise IT architecture. Expert knowledge of SAP Basis and Security across SAP ECC, EWM, Fiori, PO, GRC, Solution Manager, and SAP Portals. Hands-on experience with SAP HANA implementations, administration, configuration, migrations, and performance troubleshooting. Experience completing SAP implementations, upgrades, enhancement packs, and operating system and database migrations. Experience integrating SAP and Oracle with cloud and enterprise solutions such as SuccessFactors, Concur, Ariba, OneSource, Warehouse Management, and Oracle GoldenGate. Experience supporting high-availability environments and Linux Red Hat Enterprise Linux platforms. Strong knowledge of SAP Solution Manager, including Root Cause Analysis, CCMS, EarlyWatch Alert, technical monitoring, data-volume management, interface monitoring, and business-process monitoring. Experience managing SAP GRC, ERP security, user access, and Segregation of Duties controls. Experience completing at least two end-to-end ERP implementations. Experience designing and supporting disaster recovery, backup, and recovery strategies. Strong knowledge of SAP bolt-on applications and enterprise-system integrations. Extensive SAP Basis administration experience, including Suite on HANA, SAP NetWeaver, and dual-landscape environments. Ability to communicate complex technical information clearly to technical and nontechnical stakeholders. Strong analytical, decision-making, leadership, presentation, and written communication skills. Fluency in written and spoken English. Preferred Qualifications: Master's degree in a business or technical discipline. SAP Administration certification. SAP operating system and database migration certification. Experience supporting ERP platforms in virtualized environments such as VMware. Experience working with structured project-delivery methodologies. Experience gathering requirements and developing process models, functional specifications, and integration-test plans. Experience conducting system testing, integration testing, and user-acceptance testing. Strong understanding of business processes and how they integrate across enterprise systems. Experience mentoring global technical teams and managing complex, cross-functional ERP programs. North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
SAP Technical Lead 3
North Point Technology Maumee, Ohio
Job Description Job Description SAP Technical Lead 3 North Point Technology is seeking an experienced ERP Technical Lead to provide strategic and technical leadership across global SAP, Oracle, and enterprise application environments. This role focuses on ERP architecture, platform security, integrations, application development, cloud transformation, and operational reliability. The ideal candidate will lead global technical teams and ensure ERP platforms remain secure, scalable, compliant, and aligned with business transformation objectives. Responsibilities: Lead the global ERP technology strategy, architecture, and roadmap across SAP, Oracle, and related enterprise platforms. Manage and support SAP ECC, EWM, GRC, SNC, SRM, Solution Manager, SAP PO, SAP Portals, and Oracle applications. Establish enterprise architecture standards and design scalable, secure, and resilient ERP environments. Own ERP security, user-access governance, Segregation of Duties (SoD), SOX compliance, and audit readiness. Lead SAP and Oracle development, customizations, enhancements, APIs, Fiori/UI5 applications, and technical delivery. Define integration strategies across SAP, Oracle, cloud platforms, EDI, middleware, APIs, and third-party applications. Oversee system performance, monitoring, upgrades, enhancement packs, OSS Notes, vulnerability remediation, and operating system and database migrations. Ensure platform availability, stability, disaster recovery, backup readiness, and operational excellence across global ERP environments. Lead cloud-transformation initiatives and support hybrid-cloud ERP architecture. Drive the adoption of artificial intelligence, machine learning, automation, predictive analytics, and intelligent ERP processes. Gather business requirements and translate them into secure, scalable, and compliant technical solutions. Ensure ERP configurations, custom developments, integrations, and technical processes meet quality, security, and compliance standards. Lead global ERP implementations, plant deployments, acquisitions, divestitures, system conversions, and rollout programs. Manage technology vendors, system integrators, and strategic partners to ensure successful delivery and measurable business value. Lead and mentor global teams of architects, developers, security specialists, database administrators, and platform engineers. Identify technology gaps, operational risks, and improvement opportunities while ensuring timely resolution and proactive risk mitigation. Drive continuous improvement, automation, cost optimization, platform modernization, and technical-debt reduction. Partner with business and IT leaders to align ERP investments with organizational goals and digital-transformation initiatives. Provide governance across ERP application development, including coding standards, architectural compliance, code quality, secure development practices, CI/CD pipelines, and application lifecycle management. Requirements/Qualifications: Bachelor's degree in a business or technical discipline, or at least eight years of equivalent related professional experience. At least 10 years of related professional experience in SAP Basis, SAP Security, and Oracle database administration. Strong experience designing and leading enterprise IT architecture. Expert knowledge of SAP Basis and Security across SAP ECC, EWM, Fiori, PO, GRC, Solution Manager, and SAP Portals. Hands-on experience with SAP HANA implementations, administration, configuration, migrations, and performance troubleshooting. Experience completing SAP implementations, upgrades, enhancement packs, and operating system and database migrations. Experience integrating SAP and Oracle with cloud and enterprise solutions such as SuccessFactors, Concur, Ariba, OneSource, Warehouse Management, and Oracle GoldenGate. Experience supporting high-availability environments and Linux Red Hat Enterprise Linux platforms. Strong knowledge of SAP Solution Manager, including Root Cause Analysis, CCMS, EarlyWatch Alert, technical monitoring, data-volume management, interface monitoring, and business-process monitoring. Experience managing SAP GRC, ERP security, user access, and Segregation of Duties controls. Experience completing at least two end-to-end ERP implementations. Experience designing and supporting disaster recovery, backup, and recovery strategies. Strong knowledge of SAP bolt-on applications and enterprise-system integrations. Extensive SAP Basis administration experience, including Suite on HANA, SAP NetWeaver, and dual-landscape environments. Ability to communicate complex technical information clearly to technical and nontechnical stakeholders. Strong analytical, decision-making, leadership, presentation, and written communication skills. Fluency in written and spoken English. Preferred Qualifications: Master's degree in a business or technical discipline. SAP Administration certification. SAP operating system and database migration certification. Experience supporting ERP platforms in virtualized environments such as VMware. Experience working with structured project-delivery methodologies. Experience gathering requirements and developing process models, functional specifications, and integration-test plans. Experience conducting system testing, integration testing, and user-acceptance testing. Strong understanding of business processes and how they integrate across enterprise systems. Experience mentoring global technical teams and managing complex, cross-functional ERP programs. North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
09/20/2026
Full time
Job Description Job Description SAP Technical Lead 3 North Point Technology is seeking an experienced ERP Technical Lead to provide strategic and technical leadership across global SAP, Oracle, and enterprise application environments. This role focuses on ERP architecture, platform security, integrations, application development, cloud transformation, and operational reliability. The ideal candidate will lead global technical teams and ensure ERP platforms remain secure, scalable, compliant, and aligned with business transformation objectives. Responsibilities: Lead the global ERP technology strategy, architecture, and roadmap across SAP, Oracle, and related enterprise platforms. Manage and support SAP ECC, EWM, GRC, SNC, SRM, Solution Manager, SAP PO, SAP Portals, and Oracle applications. Establish enterprise architecture standards and design scalable, secure, and resilient ERP environments. Own ERP security, user-access governance, Segregation of Duties (SoD), SOX compliance, and audit readiness. Lead SAP and Oracle development, customizations, enhancements, APIs, Fiori/UI5 applications, and technical delivery. Define integration strategies across SAP, Oracle, cloud platforms, EDI, middleware, APIs, and third-party applications. Oversee system performance, monitoring, upgrades, enhancement packs, OSS Notes, vulnerability remediation, and operating system and database migrations. Ensure platform availability, stability, disaster recovery, backup readiness, and operational excellence across global ERP environments. Lead cloud-transformation initiatives and support hybrid-cloud ERP architecture. Drive the adoption of artificial intelligence, machine learning, automation, predictive analytics, and intelligent ERP processes. Gather business requirements and translate them into secure, scalable, and compliant technical solutions. Ensure ERP configurations, custom developments, integrations, and technical processes meet quality, security, and compliance standards. Lead global ERP implementations, plant deployments, acquisitions, divestitures, system conversions, and rollout programs. Manage technology vendors, system integrators, and strategic partners to ensure successful delivery and measurable business value. Lead and mentor global teams of architects, developers, security specialists, database administrators, and platform engineers. Identify technology gaps, operational risks, and improvement opportunities while ensuring timely resolution and proactive risk mitigation. Drive continuous improvement, automation, cost optimization, platform modernization, and technical-debt reduction. Partner with business and IT leaders to align ERP investments with organizational goals and digital-transformation initiatives. Provide governance across ERP application development, including coding standards, architectural compliance, code quality, secure development practices, CI/CD pipelines, and application lifecycle management. Requirements/Qualifications: Bachelor's degree in a business or technical discipline, or at least eight years of equivalent related professional experience. At least 10 years of related professional experience in SAP Basis, SAP Security, and Oracle database administration. Strong experience designing and leading enterprise IT architecture. Expert knowledge of SAP Basis and Security across SAP ECC, EWM, Fiori, PO, GRC, Solution Manager, and SAP Portals. Hands-on experience with SAP HANA implementations, administration, configuration, migrations, and performance troubleshooting. Experience completing SAP implementations, upgrades, enhancement packs, and operating system and database migrations. Experience integrating SAP and Oracle with cloud and enterprise solutions such as SuccessFactors, Concur, Ariba, OneSource, Warehouse Management, and Oracle GoldenGate. Experience supporting high-availability environments and Linux Red Hat Enterprise Linux platforms. Strong knowledge of SAP Solution Manager, including Root Cause Analysis, CCMS, EarlyWatch Alert, technical monitoring, data-volume management, interface monitoring, and business-process monitoring. Experience managing SAP GRC, ERP security, user access, and Segregation of Duties controls. Experience completing at least two end-to-end ERP implementations. Experience designing and supporting disaster recovery, backup, and recovery strategies. Strong knowledge of SAP bolt-on applications and enterprise-system integrations. Extensive SAP Basis administration experience, including Suite on HANA, SAP NetWeaver, and dual-landscape environments. Ability to communicate complex technical information clearly to technical and nontechnical stakeholders. Strong analytical, decision-making, leadership, presentation, and written communication skills. Fluency in written and spoken English. Preferred Qualifications: Master's degree in a business or technical discipline. SAP Administration certification. SAP operating system and database migration certification. Experience supporting ERP platforms in virtualized environments such as VMware. Experience working with structured project-delivery methodologies. Experience gathering requirements and developing process models, functional specifications, and integration-test plans. Experience conducting system testing, integration testing, and user-acceptance testing. Strong understanding of business processes and how they integrate across enterprise systems. Experience mentoring global technical teams and managing complex, cross-functional ERP programs. North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
Broadcast Systems Technician (On-Site)
OPS Upper Marlboro, Maryland
Job Description Job Description Description: Oneida Professional Services is seeking a Broadcast Systems Technician to support the Defense Information School (DINFOS) Technology & Logistics Support Services contract at Fort Meade, Maryland. This position is responsible for the installation, maintenance, troubleshooting, repair, and sustainment of broadcast, audiovisual, RF transmission, and studio production systems supporting DINFOS training and operational missions. The successful candidate will provide technical support for radio and television studios, control rooms, video teleconferencing systems, broadcast networking infrastructure, and associated production technologies. This role requires extensive hands-on experience with professional broadcast systems and equipment as well as a strong understanding of industry standards and best practices. Key Responsibilities Install, configure, maintain, troubleshoot, repair, and support professional broadcast and audiovisual systems. Provide technical support for radio studios, television studios, control rooms, production facilities, and related broadcast environments. Maintain and troubleshoot RF transmission systems, broadcast networking infrastructure, and visual information systems. Support Video Teleconferencing (VTC) systems, conference room technologies, control automation systems, and integrated audiovisual environments. Perform preventive maintenance inspections and corrective maintenance activities on broadcast and production equipment. Diagnose hardware, software, signal path, and network-related issues affecting broadcast operations. Utilize Test, Measurement, and Diagnostic Equipment (TMDE) to identify and resolve technical issues. Develop and maintain technical documentation, maintenance records, diagrams, and system configurations. Create and update equipment layouts, schematics, and technical drawings using AutoCAD. Coordinate with vendors, manufacturers, and technical support organizations to resolve equipment and system issues. Support equipment upgrades, technology refresh efforts, and infrastructure modernization projects. Ensure compliance with applicable technical standards, safety procedures, and operational requirements. Requirements: Required Qualifications Minimum of five (5) years of experience supporting broadcast electronics maintenance, broadcast engineering, or professional audiovisual systems. Experience supporting radio and television studios, control rooms, production facilities, and broadcast operations. Knowledge of analog and digital audio/video technologies, signal flows, and broadcast infrastructure. Knowledge of industry standards including SMPTE, FCC, IEEE, and ATSC requirements. Hands-on experience troubleshooting and maintaining professional broadcast equipment and systems. Experience utilizing Test, Measurement, and Diagnostic Equipment (TMDE). Working knowledge of AutoCAD, including 2D drawings and technical schematics. Strong troubleshooting and problem-solving skills. Excellent written and verbal communication skills. Ability to lift and carry equipment weighing up to 50 pounds and safely work from ladders up to 12 feet in height. Preferred Qualifications FCC License, Society of Broadcast Engineers (SBE) certification, Certified Technology Specialist (CTS), CompTIA certification, or equivalent industry credential. Experience supporting Department of Defense, military, educational, or government broadcast environments. Experience supporting equipment such as Broadcast Electronics AudioVault, Wheatstone consoles, Crestron systems, Biamp systems, Ross video switchers, Harris Netwave, Chyron graphics systems, Evertz master clocks, Pro-Bel routers, and similar broadcast technologies. Experience with IP-based broadcast infrastructure and broadcast networking technologies. Familiarity with studio construction, system integration, and broadcast facility modernization projects. Experience supporting live production, streaming, and digital media distribution systems. Benefits (FEDERAL): 15 Days of Paid Time Off 11 Paid Holidays 401(k) Retirement Plan with Company Match Medical, Dental, and Eye Insurance Employee Referral Program Tuition Reimbursement Employee Assistance Program (EAP) Wellness Program Multiple Voluntary Medical Benefits About Us: The Oneida ESC Group is a family of companies owned by the Oneida Nation of Wisconsin that delivers customer-focused engineering, science, and construction services worldwide. Our family of companies includes: Oneida ESC Group (OESC) Oneida Professional Services (OPS) Oneida Total Integrated Enterprises (OTIE) Mission Support Services (MS2) Sustainment & Restoration Services (SRS) Oneida Engineering Solutions (OES) General Mechanical Corporation (GMC) LG2 Environmental Solutions (LG2) Oneida Environmental (OE) We integrate our staff for dedicated, cooperative, and business-like delivery of services to enhance our customers' missions. Equal Employment Opportunity: Oneida ESC Group is an equal opportunity employer committed to inclusion and diversity in the workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, or any other characteristic
09/20/2026
Full time
Job Description Job Description Description: Oneida Professional Services is seeking a Broadcast Systems Technician to support the Defense Information School (DINFOS) Technology & Logistics Support Services contract at Fort Meade, Maryland. This position is responsible for the installation, maintenance, troubleshooting, repair, and sustainment of broadcast, audiovisual, RF transmission, and studio production systems supporting DINFOS training and operational missions. The successful candidate will provide technical support for radio and television studios, control rooms, video teleconferencing systems, broadcast networking infrastructure, and associated production technologies. This role requires extensive hands-on experience with professional broadcast systems and equipment as well as a strong understanding of industry standards and best practices. Key Responsibilities Install, configure, maintain, troubleshoot, repair, and support professional broadcast and audiovisual systems. Provide technical support for radio studios, television studios, control rooms, production facilities, and related broadcast environments. Maintain and troubleshoot RF transmission systems, broadcast networking infrastructure, and visual information systems. Support Video Teleconferencing (VTC) systems, conference room technologies, control automation systems, and integrated audiovisual environments. Perform preventive maintenance inspections and corrective maintenance activities on broadcast and production equipment. Diagnose hardware, software, signal path, and network-related issues affecting broadcast operations. Utilize Test, Measurement, and Diagnostic Equipment (TMDE) to identify and resolve technical issues. Develop and maintain technical documentation, maintenance records, diagrams, and system configurations. Create and update equipment layouts, schematics, and technical drawings using AutoCAD. Coordinate with vendors, manufacturers, and technical support organizations to resolve equipment and system issues. Support equipment upgrades, technology refresh efforts, and infrastructure modernization projects. Ensure compliance with applicable technical standards, safety procedures, and operational requirements. Requirements: Required Qualifications Minimum of five (5) years of experience supporting broadcast electronics maintenance, broadcast engineering, or professional audiovisual systems. Experience supporting radio and television studios, control rooms, production facilities, and broadcast operations. Knowledge of analog and digital audio/video technologies, signal flows, and broadcast infrastructure. Knowledge of industry standards including SMPTE, FCC, IEEE, and ATSC requirements. Hands-on experience troubleshooting and maintaining professional broadcast equipment and systems. Experience utilizing Test, Measurement, and Diagnostic Equipment (TMDE). Working knowledge of AutoCAD, including 2D drawings and technical schematics. Strong troubleshooting and problem-solving skills. Excellent written and verbal communication skills. Ability to lift and carry equipment weighing up to 50 pounds and safely work from ladders up to 12 feet in height. Preferred Qualifications FCC License, Society of Broadcast Engineers (SBE) certification, Certified Technology Specialist (CTS), CompTIA certification, or equivalent industry credential. Experience supporting Department of Defense, military, educational, or government broadcast environments. Experience supporting equipment such as Broadcast Electronics AudioVault, Wheatstone consoles, Crestron systems, Biamp systems, Ross video switchers, Harris Netwave, Chyron graphics systems, Evertz master clocks, Pro-Bel routers, and similar broadcast technologies. Experience with IP-based broadcast infrastructure and broadcast networking technologies. Familiarity with studio construction, system integration, and broadcast facility modernization projects. Experience supporting live production, streaming, and digital media distribution systems. Benefits (FEDERAL): 15 Days of Paid Time Off 11 Paid Holidays 401(k) Retirement Plan with Company Match Medical, Dental, and Eye Insurance Employee Referral Program Tuition Reimbursement Employee Assistance Program (EAP) Wellness Program Multiple Voluntary Medical Benefits About Us: The Oneida ESC Group is a family of companies owned by the Oneida Nation of Wisconsin that delivers customer-focused engineering, science, and construction services worldwide. Our family of companies includes: Oneida ESC Group (OESC) Oneida Professional Services (OPS) Oneida Total Integrated Enterprises (OTIE) Mission Support Services (MS2) Sustainment & Restoration Services (SRS) Oneida Engineering Solutions (OES) General Mechanical Corporation (GMC) LG2 Environmental Solutions (LG2) Oneida Environmental (OE) We integrate our staff for dedicated, cooperative, and business-like delivery of services to enhance our customers' missions. Equal Employment Opportunity: Oneida ESC Group is an equal opportunity employer committed to inclusion and diversity in the workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, or any other characteristic
Lead Consultant, ServiceNow
Nuvitek Chantilly, Virginia
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/18/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Audio Visual Specialist
National Museum of African American Music Nashville, Tennessee
Job Description Job Description The Audio Visual Specialist is the museum's in-house technical expert for sound and visual presentation. NMAAM is a music museum where music is performed constantly: in the theater, in the event hall, in the lobby, in the galleries, and in the classroom. This role makes those moments sound and look the way the artists and the institution deserve. The position supports internal and external programs, events, and activations across the museum, from a Grammy winner's soundcheck to a donor reception to a school program to a partner's rental event. The center of gravity is live music, and the person in this role should be someone who loves that work and wants to build a career in it. The Audio Visual Specailist is scoped for someone entering the field with credentials and hands-on training already in hand. The expectation is readiness to operate independently on standard configurations from the start, with orientation covering museum-specific systems rather than foundational technique. The museum in turn commits to continued development through training, certification, and progressively larger productions. NMAAM is the only museum dedicated to preserving the legacy and celebrating the accomplishments of the many music genres created, influenced, or inspired by African Americans. The Museum will share the story of the American Soundtrack, integrating history and interactive technology to bring the musical heroes of the past into the present. Essential Duties and Responsibilities: Live Performance Audio and Production (40%) Serve as primary sound engineer for museum performances across all spaces, including the theater, event hall, lobby, and gallery activations Set up, operate, and strike audio systems, including microphones, direct boxes, monitors, mixing consoles, and playback sources Run soundcheck with artists and their engineers, and adapt quickly when the plan changes on arrival Provide monitor mixes and stage support appropriate to the format, from a solo vocalist to a full band Serve as active production participant during events, running show cues including slideshows, video and music playback, and lighting changes Operate performance lighting, including basic design, focus, and cue execution for the museum's spaces Serve as the technical point of contact during performances, resolving issues in real time without interrupting the experience Support recording, streaming, and hybrid delivery of performances and programs so content reaches audiences beyond the room Support recording and capture of performances so programming can feed the museum's digital platform and radio channel Coordinate with visiting artist engineers and touring technical staff as a competent peer Serve as the museum's primary resource for full backline setup, including drum kit assembly and configuration, so that capability is not dependent on a single individual Technical Advance and Artist Requirements (15%) Review artist technical riders, stage plots, and input lists, and translate them into what the museum can deliver with in-house resources Work with the Artist Relations Coordinator to convert the artist intake form into a complete technical plan before arrival Identify gaps between artist requirements and museum capability early enough to rent, substitute, or renegotiate rather than discover on show day Produce the museum's technical documentation for visiting artists, including system specifications, available inventory, power, and space constraints Prepare run sheets and technical schedules for load in, soundcheck, performance, and load out Escalate requirements that carry cost or risk to the Director of Music Industry Relations before commitments are made Performance Venue Systems and Standards (15%) Maintain performance audio and visual systems across the theater, event hall, lobby, and activation spaces in performance-ready condition Set the technical standards, presets, and configurations that allow routine presentations and meetings to be supported by Information Technology without specialist involvement Support streaming and broadcast setups for programming distributed beyond the building Ensure performance systems integrate properly with museum infrastructure, including network connectivity, bandwidth requirements, and system compatibility, coordinating with Information Technology Perform routine testing, cleaning, calibration, and preventive maintenance on performance systems Diagnose and resolve faults in performance systems, escalating to vendors or Information Technology when the issue crosses into network or infrastructure Maintain technical documentation for each performance space, including signal flow, patching, presets, and equipment inventory Provide technical orientation and reference materials so Information Technology staff can confidently handle routine setups Backline and Equipment Stewardship (15%) Maintain the museum's backline inventory, including instruments, amplifiers, drum hardware, and keyboards, in performance-ready condition Track condition, service history, tuning, consumables, and replacement needs, and flag equipment nearing end of life Manage cable, microphone, and accessory inventory, including labeling, storage, and loss prevention Coordinate rentals and subrentals when a production exceeds in-house inventory Enforce handling, storage, and security standards for equipment, particularly around high-traffic public spaces Recommend equipment purchases based on recurring production needs rather than one-time requests Cross-Department Support (10%) Support Events and Venue Operations on rentals, private events, and institutional programming requiring audio visual services Support Curatorial on exhibition-related presentations, openings, gallery talks, and media playback needs Support Education and Engagement on classroom technology, program audio, and offsite program equipment Support Marketing and content capture on recording, audio for video production, and live social broadcasts Serve as the museum's on-the-ground technical contact for external production partners on larger productions, providing venue knowledge, power and rigging constraints, and system specifications Provide basic technical orientation to staff who operate simple systems independently Safety, Development, and Documentation (5%) Follow and enforce safety practice for electrical work, rigging limits, load handling, ladder use, and hearing protection Maintain sound level practice appropriate to each space, protecting audiences, staff, and the collection environment Participate in museum-supported training and pursue certifications relevant to the role Document systems, procedures, and standard setups so knowledge does not live in one person's head Build toward progressively larger production responsibility as skills develop Required Qualifications: Required One of the following: a diploma, certificate, associate degree, or bachelor's degree in audio engineering, audio production, live sound, recording arts, or a related field from an accredited institution or recognized industry program; or one or more years of hands-on live sound experience in a venue, house of worship, touring, school, studio, or event production setting Demonstrated readiness to run standard performance and event configurations independently, with orientation limited to museum-specific systems Working knowledge of signal flow, gain structure, microphone selection and placement, and monitor mixing Ability to operate a digital mixing console and learn new consoles quickly Ability to read and interpret a technical rider, stage plot, and input list Familiarity with common backline instruments and amplification Working familiarity with digital presentation tools, streaming platforms, and basic networking concepts as they apply to audio visual systems Sound troubleshooting instinct under time pressure, with composure in front of artists and audiences Availability for evenings, weekends, and occasional early load ins Reliability and follow-through, since this role often works without direct supervision during events Preferred Both a completed audio program and field experience, rather than one or the other Manufacturer or platform certification, including digital audio networking, console-specific training, or industry credentials in audio visual systems Video, projection, lighting, or streaming production experience Recording and post-production familiarity, particularly for capturing live performance Experience in a museum, theater, performing arts venue, or comparable public-facing environment Safety credentials, including workplace safety training or first aid and CPR certification Genuine interest in African American music history and the museum's mission Knowledge/Skills/Abilities Live sound fundamentals:Working knowledge of signal flow, gain structure, system tuning, microphone selection and placement, and digital console operation across varied room conditions. Backline and technical documentation: Familiarity with instruments and amplification, and the ability to read a technical rider, stage plot, and input list and translate it into an executable setup. . click apply for full job details
09/17/2026
Full time
Job Description Job Description The Audio Visual Specialist is the museum's in-house technical expert for sound and visual presentation. NMAAM is a music museum where music is performed constantly: in the theater, in the event hall, in the lobby, in the galleries, and in the classroom. This role makes those moments sound and look the way the artists and the institution deserve. The position supports internal and external programs, events, and activations across the museum, from a Grammy winner's soundcheck to a donor reception to a school program to a partner's rental event. The center of gravity is live music, and the person in this role should be someone who loves that work and wants to build a career in it. The Audio Visual Specailist is scoped for someone entering the field with credentials and hands-on training already in hand. The expectation is readiness to operate independently on standard configurations from the start, with orientation covering museum-specific systems rather than foundational technique. The museum in turn commits to continued development through training, certification, and progressively larger productions. NMAAM is the only museum dedicated to preserving the legacy and celebrating the accomplishments of the many music genres created, influenced, or inspired by African Americans. The Museum will share the story of the American Soundtrack, integrating history and interactive technology to bring the musical heroes of the past into the present. Essential Duties and Responsibilities: Live Performance Audio and Production (40%) Serve as primary sound engineer for museum performances across all spaces, including the theater, event hall, lobby, and gallery activations Set up, operate, and strike audio systems, including microphones, direct boxes, monitors, mixing consoles, and playback sources Run soundcheck with artists and their engineers, and adapt quickly when the plan changes on arrival Provide monitor mixes and stage support appropriate to the format, from a solo vocalist to a full band Serve as active production participant during events, running show cues including slideshows, video and music playback, and lighting changes Operate performance lighting, including basic design, focus, and cue execution for the museum's spaces Serve as the technical point of contact during performances, resolving issues in real time without interrupting the experience Support recording, streaming, and hybrid delivery of performances and programs so content reaches audiences beyond the room Support recording and capture of performances so programming can feed the museum's digital platform and radio channel Coordinate with visiting artist engineers and touring technical staff as a competent peer Serve as the museum's primary resource for full backline setup, including drum kit assembly and configuration, so that capability is not dependent on a single individual Technical Advance and Artist Requirements (15%) Review artist technical riders, stage plots, and input lists, and translate them into what the museum can deliver with in-house resources Work with the Artist Relations Coordinator to convert the artist intake form into a complete technical plan before arrival Identify gaps between artist requirements and museum capability early enough to rent, substitute, or renegotiate rather than discover on show day Produce the museum's technical documentation for visiting artists, including system specifications, available inventory, power, and space constraints Prepare run sheets and technical schedules for load in, soundcheck, performance, and load out Escalate requirements that carry cost or risk to the Director of Music Industry Relations before commitments are made Performance Venue Systems and Standards (15%) Maintain performance audio and visual systems across the theater, event hall, lobby, and activation spaces in performance-ready condition Set the technical standards, presets, and configurations that allow routine presentations and meetings to be supported by Information Technology without specialist involvement Support streaming and broadcast setups for programming distributed beyond the building Ensure performance systems integrate properly with museum infrastructure, including network connectivity, bandwidth requirements, and system compatibility, coordinating with Information Technology Perform routine testing, cleaning, calibration, and preventive maintenance on performance systems Diagnose and resolve faults in performance systems, escalating to vendors or Information Technology when the issue crosses into network or infrastructure Maintain technical documentation for each performance space, including signal flow, patching, presets, and equipment inventory Provide technical orientation and reference materials so Information Technology staff can confidently handle routine setups Backline and Equipment Stewardship (15%) Maintain the museum's backline inventory, including instruments, amplifiers, drum hardware, and keyboards, in performance-ready condition Track condition, service history, tuning, consumables, and replacement needs, and flag equipment nearing end of life Manage cable, microphone, and accessory inventory, including labeling, storage, and loss prevention Coordinate rentals and subrentals when a production exceeds in-house inventory Enforce handling, storage, and security standards for equipment, particularly around high-traffic public spaces Recommend equipment purchases based on recurring production needs rather than one-time requests Cross-Department Support (10%) Support Events and Venue Operations on rentals, private events, and institutional programming requiring audio visual services Support Curatorial on exhibition-related presentations, openings, gallery talks, and media playback needs Support Education and Engagement on classroom technology, program audio, and offsite program equipment Support Marketing and content capture on recording, audio for video production, and live social broadcasts Serve as the museum's on-the-ground technical contact for external production partners on larger productions, providing venue knowledge, power and rigging constraints, and system specifications Provide basic technical orientation to staff who operate simple systems independently Safety, Development, and Documentation (5%) Follow and enforce safety practice for electrical work, rigging limits, load handling, ladder use, and hearing protection Maintain sound level practice appropriate to each space, protecting audiences, staff, and the collection environment Participate in museum-supported training and pursue certifications relevant to the role Document systems, procedures, and standard setups so knowledge does not live in one person's head Build toward progressively larger production responsibility as skills develop Required Qualifications: Required One of the following: a diploma, certificate, associate degree, or bachelor's degree in audio engineering, audio production, live sound, recording arts, or a related field from an accredited institution or recognized industry program; or one or more years of hands-on live sound experience in a venue, house of worship, touring, school, studio, or event production setting Demonstrated readiness to run standard performance and event configurations independently, with orientation limited to museum-specific systems Working knowledge of signal flow, gain structure, microphone selection and placement, and monitor mixing Ability to operate a digital mixing console and learn new consoles quickly Ability to read and interpret a technical rider, stage plot, and input list Familiarity with common backline instruments and amplification Working familiarity with digital presentation tools, streaming platforms, and basic networking concepts as they apply to audio visual systems Sound troubleshooting instinct under time pressure, with composure in front of artists and audiences Availability for evenings, weekends, and occasional early load ins Reliability and follow-through, since this role often works without direct supervision during events Preferred Both a completed audio program and field experience, rather than one or the other Manufacturer or platform certification, including digital audio networking, console-specific training, or industry credentials in audio visual systems Video, projection, lighting, or streaming production experience Recording and post-production familiarity, particularly for capturing live performance Experience in a museum, theater, performing arts venue, or comparable public-facing environment Safety credentials, including workplace safety training or first aid and CPR certification Genuine interest in African American music history and the museum's mission Knowledge/Skills/Abilities Live sound fundamentals:Working knowledge of signal flow, gain structure, system tuning, microphone selection and placement, and digital console operation across varied room conditions. Backline and technical documentation: Familiarity with instruments and amplification, and the ability to read a technical rider, stage plot, and input list and translate it into an executable setup. . click apply for full job details
Intermediate AV/VTC Specialist
BTI Washington, Washington DC
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Intermediate AV/VTC Specialist will provide audiovisual, video teleconferencing, collaboration-platform, and multimedia production support for the Equal Employment Opportunity Commission. This position supports the configuration, operation, maintenance, and troubleshooting of AV/VTC systems within a distributed enterprise environment similar in size and complexity to the EEOC. The ideal candidate will have at least six years of relevant experience supporting audiovisual technologies, video production equipment, conferencing platforms, and integrated multimedia systems. The specialist will support live meetings, virtual conferences, presentations, broadcasts, and other mission-related events while ensuring high-quality audio, video, and collaboration services. Key Responsibilities Configure, operate, maintain, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Provide technical and operational support for Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing systems and endpoints. Set up and support virtual meetings, hybrid meetings, executive conferences, presentations, live events, and video teleconferences. Perform pre-event system checks and confirm that cameras, microphones, displays, speakers, conferencing platforms, and network connections are operating correctly. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Provide video editing and post-production services for recorded meetings, training materials, presentations, and organizational communications. Operate video switchers, professional cameras, recording equipment, and related production technologies. Support camera placement, framing, lighting, recording, and live video production activities. Develop and edit graphics, animations, motion graphics, presentation materials, and other visual media. Perform audio mixing and configure microphones, speakers, amplifiers, and other sound-reinforcement equipment. Configure and support digital signal processing systems used for audio routing, optimization, and control. Operate and maintain AV control systems, projection systems, video walls, digital displays, and LED display technologies. Diagnose and resolve hardware, software, signal-routing, audio-quality, video-quality, and platform-integration issues. Perform preventive maintenance, firmware updates, equipment testing, and routine system inspections. Coordinate with IT, networking, facilities, communications, and event-support personnel to ensure reliable service delivery. Assist end users, presenters, executives, and meeting organizers with the proper use of AV/VTC systems. Maintain equipment inventories, system configurations, maintenance records, technical documentation, and standard operating procedures. Escalate complex technical issues to senior AV/VTC personnel, vendors, or appropriate support teams. Follow EEOC security, accessibility, operational, and information-technology policies and procedures. Minimum Qualifications A minimum of six years of experience providing AV/VTC support in an enterprise or federal environment similar in size, scope, and complexity to the EEOC. Demonstrated experience configuring, operating, maintaining, and troubleshooting AV and multimedia production equipment. Hands-on experience supporting Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing technologies. Experience with video editing, post-production, video switching, and camera operations. Experience with graphic design, animation, and motion-graphics development. Knowledge of professional audio mixing, microphone systems, signal routing, and sound-reinforcement technologies. Experience with digital signal processing, AV control systems, projection systems, video displays, and LED display technologies. Ability to support live, virtual, and hybrid meetings in a time-sensitive environment. Strong troubleshooting, customer-service, organization, and communication skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently and collaboratively with IT teams, government personnel, vendors, and other stakeholders. Ability to lift, move, install, and position AV equipment as required. Preferred Qualifications Associate's or bachelor's degree in Audiovisual Technology, Broadcast Production, Communications, Information Technology, Multimedia Production, or a related discipline. Experience supporting a federal government agency or a geographically distributed organization. Experience with enterprise conference rooms, executive briefing rooms, training rooms, auditoriums, and live-event environments. AVIXA Certified Technology Specialist certification, such as CTS, CTS-I, or CTS-D. Manufacturer certifications involving Poly, Cisco, Crestron, Extron, QSC, Biamp, or similar AV technologies. Familiarity with Section 508 accessibility requirements and federal information-security standards. Core Competencies AV/VTC system operation and troubleshooting Microsoft Teams, Zoom, Poly, and Cisco support Live and hybrid meeting support Video editing and post-production Video switching and camera operation Graphic design and motion graphics Professional audio mixing Digital signal processing AV control and projection systems LED and digital display technologies Preventive maintenance and documentation Customer and executive-level support Choose a Description from the Library LocationCountry - Multiple Countries -AfghanistanAland IslandsAlbaniaAlbertaAlgeriaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish ColumbiaBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, The Democratic Republic of theCook IslandsCosta RicaCôte d' IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFederated States Of MicronesiaFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreat BritainGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea - BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaManitobaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew BrunswickNew CaledoniaNew ZealandNewfoundland and LabradorNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorthwest TerritoriesNorwayNova ScotiaNunavutOmanOntarioPakistanPalauPalestinian Territory, OccupiedPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPrince Edward IslandPuerto RicoQatarQuebecReunionRomaniaRussian FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaskatchewanSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania, United Republic ofThailandTimor- LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuelaViet NamVirgin IslandsWallis and FutunaWestern SaharaYemenYukonZambiaZimbabwe Street Address Powered by JazzHR ktfBlmglPp
09/17/2026
Full time
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Intermediate AV/VTC Specialist will provide audiovisual, video teleconferencing, collaboration-platform, and multimedia production support for the Equal Employment Opportunity Commission. This position supports the configuration, operation, maintenance, and troubleshooting of AV/VTC systems within a distributed enterprise environment similar in size and complexity to the EEOC. The ideal candidate will have at least six years of relevant experience supporting audiovisual technologies, video production equipment, conferencing platforms, and integrated multimedia systems. The specialist will support live meetings, virtual conferences, presentations, broadcasts, and other mission-related events while ensuring high-quality audio, video, and collaboration services. Key Responsibilities Configure, operate, maintain, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Provide technical and operational support for Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing systems and endpoints. Set up and support virtual meetings, hybrid meetings, executive conferences, presentations, live events, and video teleconferences. Perform pre-event system checks and confirm that cameras, microphones, displays, speakers, conferencing platforms, and network connections are operating correctly. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Provide video editing and post-production services for recorded meetings, training materials, presentations, and organizational communications. Operate video switchers, professional cameras, recording equipment, and related production technologies. Support camera placement, framing, lighting, recording, and live video production activities. Develop and edit graphics, animations, motion graphics, presentation materials, and other visual media. Perform audio mixing and configure microphones, speakers, amplifiers, and other sound-reinforcement equipment. Configure and support digital signal processing systems used for audio routing, optimization, and control. Operate and maintain AV control systems, projection systems, video walls, digital displays, and LED display technologies. Diagnose and resolve hardware, software, signal-routing, audio-quality, video-quality, and platform-integration issues. Perform preventive maintenance, firmware updates, equipment testing, and routine system inspections. Coordinate with IT, networking, facilities, communications, and event-support personnel to ensure reliable service delivery. Assist end users, presenters, executives, and meeting organizers with the proper use of AV/VTC systems. Maintain equipment inventories, system configurations, maintenance records, technical documentation, and standard operating procedures. Escalate complex technical issues to senior AV/VTC personnel, vendors, or appropriate support teams. Follow EEOC security, accessibility, operational, and information-technology policies and procedures. Minimum Qualifications A minimum of six years of experience providing AV/VTC support in an enterprise or federal environment similar in size, scope, and complexity to the EEOC. Demonstrated experience configuring, operating, maintaining, and troubleshooting AV and multimedia production equipment. Hands-on experience supporting Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing technologies. Experience with video editing, post-production, video switching, and camera operations. Experience with graphic design, animation, and motion-graphics development. Knowledge of professional audio mixing, microphone systems, signal routing, and sound-reinforcement technologies. Experience with digital signal processing, AV control systems, projection systems, video displays, and LED display technologies. Ability to support live, virtual, and hybrid meetings in a time-sensitive environment. Strong troubleshooting, customer-service, organization, and communication skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently and collaboratively with IT teams, government personnel, vendors, and other stakeholders. Ability to lift, move, install, and position AV equipment as required. Preferred Qualifications Associate's or bachelor's degree in Audiovisual Technology, Broadcast Production, Communications, Information Technology, Multimedia Production, or a related discipline. Experience supporting a federal government agency or a geographically distributed organization. Experience with enterprise conference rooms, executive briefing rooms, training rooms, auditoriums, and live-event environments. AVIXA Certified Technology Specialist certification, such as CTS, CTS-I, or CTS-D. Manufacturer certifications involving Poly, Cisco, Crestron, Extron, QSC, Biamp, or similar AV technologies. Familiarity with Section 508 accessibility requirements and federal information-security standards. Core Competencies AV/VTC system operation and troubleshooting Microsoft Teams, Zoom, Poly, and Cisco support Live and hybrid meeting support Video editing and post-production Video switching and camera operation Graphic design and motion graphics Professional audio mixing Digital signal processing AV control and projection systems LED and digital display technologies Preventive maintenance and documentation Customer and executive-level support Choose a Description from the Library LocationCountry - Multiple Countries -AfghanistanAland IslandsAlbaniaAlbertaAlgeriaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish ColumbiaBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, The Democratic Republic of theCook IslandsCosta RicaCôte d' IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFederated States Of MicronesiaFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreat BritainGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea - BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaManitobaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew BrunswickNew CaledoniaNew ZealandNewfoundland and LabradorNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorthwest TerritoriesNorwayNova ScotiaNunavutOmanOntarioPakistanPalauPalestinian Territory, OccupiedPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPrince Edward IslandPuerto RicoQatarQuebecReunionRomaniaRussian FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaskatchewanSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania, United Republic ofThailandTimor- LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuelaViet NamVirgin IslandsWallis and FutunaWestern SaharaYemenYukonZambiaZimbabwe Street Address Powered by JazzHR ktfBlmglPp
Lead Consultant, ServiceNow
Nuvitek Arlington, Virginia
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/17/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
KPMG
Lead Specialist, Federal ICAM (Identity, Credential, and Access Management) Engineer
KPMG Washington, Washington DC
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Lead Specialist to join our Federal Advisory practice. Responsibilities: Lead the architecture, deployment, and management of Identity, Credentialing, and Access Management (ICAM) solutions using platforms such as Okta, SailPoint, and CyberArk Develop and enforce access control policies, standards, and procedures in alignment with Zero Trust principles and federal mandates (e.g. NIST, FICAM, HSPD-12) Engineer and manage the full lifecycle of digital identifies, including provisioning, de-provisioning, and periodic access reviews Integrate ICAM solutions with a wide variety of applications and infrastructure, including cloud (IaaS, PaaS, SaaS) and on-premises environments Serve as technical lead for Privileged Access Management (PAM) initiatives, securing and monitoring access for high-risk accounts using tools like CyberArk Translate federal client unique mission requirements into technical ICAM strategies and roadmaps Troubleshoot and resolve complex issues related to identity federation, single sign-on (SSO), multi-factor authentication (MFA), and directory services Mentor and review work of junior engineers and act as a key technical advisor to senior leadership Qualifications: A minimum of five years of experience in cybersecurity with a focus on Identify and Access Management; U.S. Federal government consulting experience preferred Bachelor's degree from an accredited college/university Demonstrated experience with federal ICAM programs and frameworks, such as Federal Identity, Credential, and Access Management (FICAM), HSPD-12, PIV/CAC, and NIST SP 800-53 (Digital Identity Guidelines) Hands-on implementation experience with one or more of the following platforms: Identify Governance and Administration (IGA), Sailtpoint (IdentityIQ or IdentityNOW), Access Management, SSO (Okta), PAM (CyberArk) Preferred certifications: CISSP, GSEC, GCED Okta, SailPoint IdentityIQ Engineer, and/or CyberArk Delivery Engineer certifications strongly preferred Experience with identity services in major cloud providers (AWS, Azure, GCP) Excellent written and verbal communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders Ability to travel as required to support firm engagements Applicant must possess a U.S. Government Secret clearance KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
09/16/2026
Full time
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Lead Specialist to join our Federal Advisory practice. Responsibilities: Lead the architecture, deployment, and management of Identity, Credentialing, and Access Management (ICAM) solutions using platforms such as Okta, SailPoint, and CyberArk Develop and enforce access control policies, standards, and procedures in alignment with Zero Trust principles and federal mandates (e.g. NIST, FICAM, HSPD-12) Engineer and manage the full lifecycle of digital identifies, including provisioning, de-provisioning, and periodic access reviews Integrate ICAM solutions with a wide variety of applications and infrastructure, including cloud (IaaS, PaaS, SaaS) and on-premises environments Serve as technical lead for Privileged Access Management (PAM) initiatives, securing and monitoring access for high-risk accounts using tools like CyberArk Translate federal client unique mission requirements into technical ICAM strategies and roadmaps Troubleshoot and resolve complex issues related to identity federation, single sign-on (SSO), multi-factor authentication (MFA), and directory services Mentor and review work of junior engineers and act as a key technical advisor to senior leadership Qualifications: A minimum of five years of experience in cybersecurity with a focus on Identify and Access Management; U.S. Federal government consulting experience preferred Bachelor's degree from an accredited college/university Demonstrated experience with federal ICAM programs and frameworks, such as Federal Identity, Credential, and Access Management (FICAM), HSPD-12, PIV/CAC, and NIST SP 800-53 (Digital Identity Guidelines) Hands-on implementation experience with one or more of the following platforms: Identify Governance and Administration (IGA), Sailtpoint (IdentityIQ or IdentityNOW), Access Management, SSO (Okta), PAM (CyberArk) Preferred certifications: CISSP, GSEC, GCED Okta, SailPoint IdentityIQ Engineer, and/or CyberArk Delivery Engineer certifications strongly preferred Experience with identity services in major cloud providers (AWS, Azure, GCP) Excellent written and verbal communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders Ability to travel as required to support firm engagements Applicant must possess a U.S. Government Secret clearance KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
ServiceNow Technical Consultant
HBC MANAGEMENT SERVICES INC Honolulu, Hawaii
Job Description Job Description Description: ServiceNow Architect Overview Hana Technologies and Systems (HTS) is seeking an experienced ServiceNow Architect to lead the design and delivery of ServiceNow solutions for federal customers. This strategic role partners with leadership and business stakeholders to develop technology roadmaps, architect scalable platform solutions, and guide complex implementations across multiple ServiceNow modules. The ideal candidate is a trusted technical advisor with ServiceNow expertise, strong consulting skills, and the ability to translate business objectives into innovative, secure, and scalable solutions. Candidates must reside in Honolulu. About Us Hana Technologies and Systems, (HTS) is a proud member of The Hana Group, is a trusted professional services firm known for delivering exceptional support across the Department of Defense, Homeland Security, and the commercial sector nationwide. With a dynamic network of operations spanning multiple states and a growing team of professionals, we provide critical services in security, base operations, logistics, administration, business consulting, engineering, IT, and facilities support. As part of The Hana Group-a mission-driven, non-profit Native Hawaiian Organization (NHO)-HTS shares a greater purpose: to uplift and empower Native Hawaiian communities through education, cultural preservation, and economic opportunity. For over two decades, our five for-profit companies have been the engine behind this mission, combining business excellence with deep community commitment. At Hana, we live by our values. We treat our team like 'Ohana (family), lead with integrity (Pono), and take pride in creating opportunities that make a meaningful impact. Join us-and be a part of something great! Key Responsibilities Partner with key leadership, business stakeholders, and technical teams to understand business objectives and translate them into ServiceNow platform strategies. Lead discovery workshops, requirements gathering sessions, and solution design activities with customer leadership. Design enterprise-wide ServiceNow architectures spanning multiple modules, integrations, and business units. Develop technology roadmaps that align ServiceNow capabilities with organizational goals and long-term digital transformation initiatives. Establish platform governance, security standards, development best practices, and operational procedures. Oversee technical solution design throughout the implementation lifecycle, ensuring scalability, maintainability, and performance. Provide architectural guidance for integrations using APIs, web services, and enterprise integration patterns. Mentor developers, administrators, and implementation teams while promoting technical excellence and consistent delivery standards. Collaborate with project managers and customer stakeholders to manage technical risks, dependencies, and implementation priorities. Stay current on ServiceNow platform capabilities and recommend enhancements that improve business outcomes. Join our innovative team and contribute to transformative digital solutions. We foster a collaborative culture that values growth, continuous learning, and excellence, offering opportunities to advance your career in a supportive environment. We Support Your Success We believe in providing our employees with everything they need to succeed, including: Comprehensive benefits options -medical, dental, vision, life, short and long term disability, supplemental life, Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Employee Assistance Programs, Group Accident, 401(k) retirement plan,11 Paid Holidays, Generous Paid Time Off + more! Join our innovative team and contribute to transforming IT service management for our clients. We offer a collaborative work environment, opportunities for professional growth, and a commitment to continuous learning and development. Requirements: Education & Experience Bachelor's degree in Computer Science, IT, or related field , applicable experience may be substituted for education 5+ years ServiceNow implementation/consulting experience, with 2+ years in architect or senior technical role Demonstrated expertise across 3+ ServiceNow modules Strong knowledge of enterprise architecture frameworks and IT governance Advanced proficiency in JavaScript, APIs, and system integration patterns Experience leading cross-functional teams and managing stakeholder expectations Customer Service oriented and team collaborator. Required Certifications/ Clearances Must have current or have the ability to obtain required Security Clearance and base access ServiceNow Certified System Administrator (CSA) - multiple modules ServiceNow Certified Implementation Specialist (CIS) ServiceNow Certified Application Developer (CAD) strongly preferred Additional certifications in specialized modules (ITOM, ITAM, Workflow, etc.) HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status or any other characteristics protected by law.
09/15/2026
Full time
Job Description Job Description Description: ServiceNow Architect Overview Hana Technologies and Systems (HTS) is seeking an experienced ServiceNow Architect to lead the design and delivery of ServiceNow solutions for federal customers. This strategic role partners with leadership and business stakeholders to develop technology roadmaps, architect scalable platform solutions, and guide complex implementations across multiple ServiceNow modules. The ideal candidate is a trusted technical advisor with ServiceNow expertise, strong consulting skills, and the ability to translate business objectives into innovative, secure, and scalable solutions. Candidates must reside in Honolulu. About Us Hana Technologies and Systems, (HTS) is a proud member of The Hana Group, is a trusted professional services firm known for delivering exceptional support across the Department of Defense, Homeland Security, and the commercial sector nationwide. With a dynamic network of operations spanning multiple states and a growing team of professionals, we provide critical services in security, base operations, logistics, administration, business consulting, engineering, IT, and facilities support. As part of The Hana Group-a mission-driven, non-profit Native Hawaiian Organization (NHO)-HTS shares a greater purpose: to uplift and empower Native Hawaiian communities through education, cultural preservation, and economic opportunity. For over two decades, our five for-profit companies have been the engine behind this mission, combining business excellence with deep community commitment. At Hana, we live by our values. We treat our team like 'Ohana (family), lead with integrity (Pono), and take pride in creating opportunities that make a meaningful impact. Join us-and be a part of something great! Key Responsibilities Partner with key leadership, business stakeholders, and technical teams to understand business objectives and translate them into ServiceNow platform strategies. Lead discovery workshops, requirements gathering sessions, and solution design activities with customer leadership. Design enterprise-wide ServiceNow architectures spanning multiple modules, integrations, and business units. Develop technology roadmaps that align ServiceNow capabilities with organizational goals and long-term digital transformation initiatives. Establish platform governance, security standards, development best practices, and operational procedures. Oversee technical solution design throughout the implementation lifecycle, ensuring scalability, maintainability, and performance. Provide architectural guidance for integrations using APIs, web services, and enterprise integration patterns. Mentor developers, administrators, and implementation teams while promoting technical excellence and consistent delivery standards. Collaborate with project managers and customer stakeholders to manage technical risks, dependencies, and implementation priorities. Stay current on ServiceNow platform capabilities and recommend enhancements that improve business outcomes. Join our innovative team and contribute to transformative digital solutions. We foster a collaborative culture that values growth, continuous learning, and excellence, offering opportunities to advance your career in a supportive environment. We Support Your Success We believe in providing our employees with everything they need to succeed, including: Comprehensive benefits options -medical, dental, vision, life, short and long term disability, supplemental life, Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Employee Assistance Programs, Group Accident, 401(k) retirement plan,11 Paid Holidays, Generous Paid Time Off + more! Join our innovative team and contribute to transforming IT service management for our clients. We offer a collaborative work environment, opportunities for professional growth, and a commitment to continuous learning and development. Requirements: Education & Experience Bachelor's degree in Computer Science, IT, or related field , applicable experience may be substituted for education 5+ years ServiceNow implementation/consulting experience, with 2+ years in architect or senior technical role Demonstrated expertise across 3+ ServiceNow modules Strong knowledge of enterprise architecture frameworks and IT governance Advanced proficiency in JavaScript, APIs, and system integration patterns Experience leading cross-functional teams and managing stakeholder expectations Customer Service oriented and team collaborator. Required Certifications/ Clearances Must have current or have the ability to obtain required Security Clearance and base access ServiceNow Certified System Administrator (CSA) - multiple modules ServiceNow Certified Implementation Specialist (CIS) ServiceNow Certified Application Developer (CAD) strongly preferred Additional certifications in specialized modules (ITOM, ITAM, Workflow, etc.) HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status or any other characteristics protected by law.
Classroom Technology Specialist
University of Oregon, Information Services Pleasant Hill, Oregon
Review of Applications Begins August 18, 2026; position open until filled Special Instructions to Applicants To be considered for this position, applicants must submit a complete online application here (copy & paste URL), careers.uoregon. edu/en-us/job/536886/classroom-technology-specialist. A complete application must include an online application and a resume that address how you meet the minimum and preferred qualifications. We are interested in finding the best candidate for this position. We encourage you to apply, even if you don't think you meet every one of our preferred qualifications. Use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring to the position. If you have questions about the application process or the position, please reach out to . Department Summary Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon. The Audio Visual (AV) Services team, part of Technology Infrastructure, provides assistance, coordination, training and leadership in AV on campus, providing essential services to faculty, staff, and students in their teaching, learning, work and research. Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility. The University is also proud of the Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university. Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures. Position Summary The Classroom Technology Specialist will work as an integral part of the Classroom Technology team to provide technical support and site administration for rooms and equipment. This position will make minor and/or preventive classroom equipment repairs, deliveries, and installations. The Classroom Technology Specialist provides training, consultation, and direct technical support to students, staff, and faculty using technology and information systems in classroom settings. Typical responsibilities include but are not limited to troubleshooting classroom AV and projection systems, monitoring equipment requests and reservations, tracking and organizing equipment intake, stock and storage and communal working areas, assisting with AV Services projects and preparing equipment, minor equipment installations, helping to maintain the Classroom Technology, classroom database and website, providing event technology setup assistance and basic camera and audio operation, and working directly with the AV manager as needed to perform administrative, planning or project prep task. The incumbent in this position will be expected to work somewhat independently, under the direction of the AV Services manager, while applying broad knowledge to standard and non-standard technical applications to solve a wide range of problems and accomplish tasks. This position may be required to work evenings, weekend shifts, and/or holidays in the absence of regularly scheduled staff; academic calendar requirements may impact some types of leave requests during certain times of the year. Work is reviewed regularly by the supervisor to ensure it is performed efficiently, safely, and meets both expectations and applicable requirements. A performance appraisal is conducted annually. Driving: Ability to qualify for and maintain UO driver's certification eligibility, which includes maintaining an Oregon drivers license throughout employment in this position, is preferred. Work Schedule: Typical daytime hours, evenings and weekends as needed. Minimum Requirements This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience. Professional Competencies Broad knowledge of and technical fluency with presentation technologies and information systems used in diverse university level educational settings. Demonstrated skills in the use and maintenance of digital and other video and audio projection and presentation devices. Familiarity with classroom control systems, and a range of classroom hardware from various AV hardware brands. AV Services has standardized Crestron for classroom control systems. Strong troubleshooting skills with the ability to work under pressure to quickly and accurately diagnose and correct complex problems involving computer and projector settings, cable and network connections, and room systems in live settings such as large classrooms with students and professors present. Experienced in training and consulting on AV and computer equipment for various skill levels. Requires ability to work well independently as well as collaboratively with all UO staff. Effective time management in both cyclic and sporadic workloads, and during under high activity and interruptions. Must be able to work for long periods under artificial light. Outstanding track record in service delivery, customer service, and internal communication. Provide superior customer service, with the ability to address customer escalations as needed with tact, and diplomacy. Excellent written and interpersonal communication skills. The incumbent must be able to communicate with a wide range of users and partners, as well as with students, faculty, and staff from a variety of diverse backgrounds. Experience with and ability to manage multiple projects and competing priorities. Perform duties in a way that advances and supports the mission of the department and university. Maintain a safe and safety-conscious workplace. Maintain a respectful workplace and model a positive and proactive attitude. Model the highest ethical standards. Preferred Qualifications Experience with room technology assistance for events, or other high pressure situations. Experience in higher education, preferably in an educational technology support role. Previous lead-work or supervisory experience. Experience with ITIL or ITSM, or other technology industry-based framework. A valid driver's license. Previous project management or project lead experience. FLSA Exempt: No
09/15/2026
Review of Applications Begins August 18, 2026; position open until filled Special Instructions to Applicants To be considered for this position, applicants must submit a complete online application here (copy & paste URL), careers.uoregon. edu/en-us/job/536886/classroom-technology-specialist. A complete application must include an online application and a resume that address how you meet the minimum and preferred qualifications. We are interested in finding the best candidate for this position. We encourage you to apply, even if you don't think you meet every one of our preferred qualifications. Use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring to the position. If you have questions about the application process or the position, please reach out to . Department Summary Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon. The Audio Visual (AV) Services team, part of Technology Infrastructure, provides assistance, coordination, training and leadership in AV on campus, providing essential services to faculty, staff, and students in their teaching, learning, work and research. Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility. The University is also proud of the Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university. Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures. Position Summary The Classroom Technology Specialist will work as an integral part of the Classroom Technology team to provide technical support and site administration for rooms and equipment. This position will make minor and/or preventive classroom equipment repairs, deliveries, and installations. The Classroom Technology Specialist provides training, consultation, and direct technical support to students, staff, and faculty using technology and information systems in classroom settings. Typical responsibilities include but are not limited to troubleshooting classroom AV and projection systems, monitoring equipment requests and reservations, tracking and organizing equipment intake, stock and storage and communal working areas, assisting with AV Services projects and preparing equipment, minor equipment installations, helping to maintain the Classroom Technology, classroom database and website, providing event technology setup assistance and basic camera and audio operation, and working directly with the AV manager as needed to perform administrative, planning or project prep task. The incumbent in this position will be expected to work somewhat independently, under the direction of the AV Services manager, while applying broad knowledge to standard and non-standard technical applications to solve a wide range of problems and accomplish tasks. This position may be required to work evenings, weekend shifts, and/or holidays in the absence of regularly scheduled staff; academic calendar requirements may impact some types of leave requests during certain times of the year. Work is reviewed regularly by the supervisor to ensure it is performed efficiently, safely, and meets both expectations and applicable requirements. A performance appraisal is conducted annually. Driving: Ability to qualify for and maintain UO driver's certification eligibility, which includes maintaining an Oregon drivers license throughout employment in this position, is preferred. Work Schedule: Typical daytime hours, evenings and weekends as needed. Minimum Requirements This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience. Professional Competencies Broad knowledge of and technical fluency with presentation technologies and information systems used in diverse university level educational settings. Demonstrated skills in the use and maintenance of digital and other video and audio projection and presentation devices. Familiarity with classroom control systems, and a range of classroom hardware from various AV hardware brands. AV Services has standardized Crestron for classroom control systems. Strong troubleshooting skills with the ability to work under pressure to quickly and accurately diagnose and correct complex problems involving computer and projector settings, cable and network connections, and room systems in live settings such as large classrooms with students and professors present. Experienced in training and consulting on AV and computer equipment for various skill levels. Requires ability to work well independently as well as collaboratively with all UO staff. Effective time management in both cyclic and sporadic workloads, and during under high activity and interruptions. Must be able to work for long periods under artificial light. Outstanding track record in service delivery, customer service, and internal communication. Provide superior customer service, with the ability to address customer escalations as needed with tact, and diplomacy. Excellent written and interpersonal communication skills. The incumbent must be able to communicate with a wide range of users and partners, as well as with students, faculty, and staff from a variety of diverse backgrounds. Experience with and ability to manage multiple projects and competing priorities. Perform duties in a way that advances and supports the mission of the department and university. Maintain a safe and safety-conscious workplace. Maintain a respectful workplace and model a positive and proactive attitude. Model the highest ethical standards. Preferred Qualifications Experience with room technology assistance for events, or other high pressure situations. Experience in higher education, preferably in an educational technology support role. Previous lead-work or supervisory experience. Experience with ITIL or ITSM, or other technology industry-based framework. A valid driver's license. Previous project management or project lead experience. FLSA Exempt: No

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