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Senior IT Infrastructure Cybersecurity Traveling Contractor
Plexos Group Dallas, Texas
Job DescriptionJob Description Senior IT Infrastructure & Cybersecurity Consultant (Traveling Contractor) Position Overview We are seeking a highly skilled Senior IT Infrastructure & Cybersecurity Incident Remediation Consultant to provide on-demand onsite and remote support for clients across the United States. This contractor position requires a versatile IT professional with deep expertise in cybersecurity remediation, server engineering/administration, network engineering, incident response, and digital forensics. As client requests arise, the consultant will travel to customer locations throughout the 48 contiguous states to remediate infected clients. The ability to quickly contain, isolate and remediate the infected network will be required. After that part is done, you will need to rebuild secure and restore critical IT environments. Typical assignments range from one to two weeks and will include cybersecurity incidents, infrastructure failures, backup restorations, remediation efforts, vulnerability management, disaster recovery efforts, and system migrations. This role is ideal for an experienced professional who can remain calm during crises, independently manage complex technical challenges, preserve forensic evidence during the process, and securely rebuild compromised systems and networks. Key Responsibilities Cybersecurity Incident Response & Remediation Respond to active cybersecurity incidents and infrastructure compromises. Assess affected environments and develop remediation plans. Securely rebuild compromised systems without destroying critical forensic evidence. Perform vulnerability assessments and remediation activities using tools such as: Nessus Qualys Microsoft security tools Deploy security patches, CVE remediation, and system-hardening standards. Conduct threat hunting activities to identify Indicators of Compromise (IoCs) and Indicators of Attack (IoAs). Investigate suspicious activity and validate containment efforts. Support security recovery and post-incident restoration efforts. Infrastructure & Systems Administration Rebuild enterprise servers, ESX hosts, virtualization restoration, and network environments. Build, configure, deploy, and support Windows servers from the ground up and/or from backups Administer and support: Domain Controllers VMware hosts and virtual environments VMs, data stores, snapshots, and VMDKs Active Directory File Servers Group Policy DNS DHCP Microsoft Hyper-V Perform routine preventative maintenance and infrastructure upgrades. Execute backup, recovery, and disaster recovery procedures. Create and maintain technical documentation, diagrams, procedures, and daily updates to system progress. Network Engineering & Security Configure, manage, and support firewalls from multiple vendors, including Fortinet, SonicWall and Cisco. Troubleshoot and resolve complex network and system issues. Implement network security controls and system hardening measures. Administer and troubleshoot: TCP/IP networking VLANs Routing and switching Subnetting Enterprise connectivity issues Continuously monitor infrastructure for performance and security concerns. Digital Forensics & Evidence Preservation Preserve digital evidence while supporting incident response activities. Capture and analyze volatile system data, including memory and active process information. Conduct live forensic triage of compromised systems. Perform bit-stream imaging and forensic evidence collection using tools such as: FTK Imager EnCase Windows Live Response Open-source forensic utilities Analyze event logs, network traffic, and forensic artifacts. Review: Windows Event Logs System logs Security logs Wireshark packet captures Maintain chain of custody and confidentiality requirements throughout investigations. Root Cause Analysis & Crisis Management Lead technical response efforts during high-pressure incidents and critical outages. Analyze and identify root causes of security incidents, infrastructure failures, and system disruptions. Maintain operational effectiveness during emergency response situations. Develop corrective action plans to prevent recurring issues. Communicate findings and recommendations to technical and non-technical stakeholders. Client & Project Support Travel to client locations nationwide on short notice. Work independently or collaboratively with internal and client teams. Manage multiple projects and competing priorities. Maintain professionalism, confidentiality, and adherence to project scope requirements. Provide exceptional customer service and technical leadership during onsite engagements. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field. Minimum 3-5 years of experience in: Cybersecurity Remediation (3+ years) Incident Response (3+ years) Systems Administration (10+ years) Network Administration (10+ years) Infrastructure Engineering (10+ years) Experience building and configuring servers from scratch. Hands-on experience with: Active Directory Group Policy DNS DHCP Windows Server VMware Hyper-V Strong knowledge of: TCP/IP VLANs Subnetting Enterprise networking Experience administering Fortinet, Cisco, SonicWall, or similar firewall platforms. Familiarity with forensic collection methodologies and incident response processes. Ability to analyze logs, packet captures, and system artifacts for investigative purposes. Strong troubleshooting, analytical, and critical-thinking abilities. Ability to work independently with minimal supervision. Excellent documentation and communication skills. Ability to travel extensively and respond to client requests within 24 hours. Ability to work flexible schedules, including evenings, weekends, and emergency response situations as needed. Preferred Qualifications Microsoft Certifications (MCSA, MCSE, Azure Administrator, Azure Security) VMware Certified Professional (VCP) Cisco Certifications (CCNA, CCNP) Security Certifications such as: Security+ Network+ CySA+ CISSP CISM CASP+ GCIH GCFA GCFE PMP Certification Experience with: Digital Forensics Threat Hunting Security Operations Data Center Migrations Physical Incident Response Previous consulting or professional services experience. Ideal Candidate: The ideal candidate is a highly adaptable infrastructure and cybersecurity professional who excels under pressure, can travel on short notice, has strong forensic and incident response capabilities, and possesses the technical expertise to remediate, secure, rebuild, and support complex enterprise environments across diverse client organizations. Great customer service skills are required to maintain a calm and professional atmosphere during these stressful times for our clients. Company Description The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion. Company DescriptionThe Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.
09/22/2026
Full time
Job DescriptionJob Description Senior IT Infrastructure & Cybersecurity Consultant (Traveling Contractor) Position Overview We are seeking a highly skilled Senior IT Infrastructure & Cybersecurity Incident Remediation Consultant to provide on-demand onsite and remote support for clients across the United States. This contractor position requires a versatile IT professional with deep expertise in cybersecurity remediation, server engineering/administration, network engineering, incident response, and digital forensics. As client requests arise, the consultant will travel to customer locations throughout the 48 contiguous states to remediate infected clients. The ability to quickly contain, isolate and remediate the infected network will be required. After that part is done, you will need to rebuild secure and restore critical IT environments. Typical assignments range from one to two weeks and will include cybersecurity incidents, infrastructure failures, backup restorations, remediation efforts, vulnerability management, disaster recovery efforts, and system migrations. This role is ideal for an experienced professional who can remain calm during crises, independently manage complex technical challenges, preserve forensic evidence during the process, and securely rebuild compromised systems and networks. Key Responsibilities Cybersecurity Incident Response & Remediation Respond to active cybersecurity incidents and infrastructure compromises. Assess affected environments and develop remediation plans. Securely rebuild compromised systems without destroying critical forensic evidence. Perform vulnerability assessments and remediation activities using tools such as: Nessus Qualys Microsoft security tools Deploy security patches, CVE remediation, and system-hardening standards. Conduct threat hunting activities to identify Indicators of Compromise (IoCs) and Indicators of Attack (IoAs). Investigate suspicious activity and validate containment efforts. Support security recovery and post-incident restoration efforts. Infrastructure & Systems Administration Rebuild enterprise servers, ESX hosts, virtualization restoration, and network environments. Build, configure, deploy, and support Windows servers from the ground up and/or from backups Administer and support: Domain Controllers VMware hosts and virtual environments VMs, data stores, snapshots, and VMDKs Active Directory File Servers Group Policy DNS DHCP Microsoft Hyper-V Perform routine preventative maintenance and infrastructure upgrades. Execute backup, recovery, and disaster recovery procedures. Create and maintain technical documentation, diagrams, procedures, and daily updates to system progress. Network Engineering & Security Configure, manage, and support firewalls from multiple vendors, including Fortinet, SonicWall and Cisco. Troubleshoot and resolve complex network and system issues. Implement network security controls and system hardening measures. Administer and troubleshoot: TCP/IP networking VLANs Routing and switching Subnetting Enterprise connectivity issues Continuously monitor infrastructure for performance and security concerns. Digital Forensics & Evidence Preservation Preserve digital evidence while supporting incident response activities. Capture and analyze volatile system data, including memory and active process information. Conduct live forensic triage of compromised systems. Perform bit-stream imaging and forensic evidence collection using tools such as: FTK Imager EnCase Windows Live Response Open-source forensic utilities Analyze event logs, network traffic, and forensic artifacts. Review: Windows Event Logs System logs Security logs Wireshark packet captures Maintain chain of custody and confidentiality requirements throughout investigations. Root Cause Analysis & Crisis Management Lead technical response efforts during high-pressure incidents and critical outages. Analyze and identify root causes of security incidents, infrastructure failures, and system disruptions. Maintain operational effectiveness during emergency response situations. Develop corrective action plans to prevent recurring issues. Communicate findings and recommendations to technical and non-technical stakeholders. Client & Project Support Travel to client locations nationwide on short notice. Work independently or collaboratively with internal and client teams. Manage multiple projects and competing priorities. Maintain professionalism, confidentiality, and adherence to project scope requirements. Provide exceptional customer service and technical leadership during onsite engagements. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field. Minimum 3-5 years of experience in: Cybersecurity Remediation (3+ years) Incident Response (3+ years) Systems Administration (10+ years) Network Administration (10+ years) Infrastructure Engineering (10+ years) Experience building and configuring servers from scratch. Hands-on experience with: Active Directory Group Policy DNS DHCP Windows Server VMware Hyper-V Strong knowledge of: TCP/IP VLANs Subnetting Enterprise networking Experience administering Fortinet, Cisco, SonicWall, or similar firewall platforms. Familiarity with forensic collection methodologies and incident response processes. Ability to analyze logs, packet captures, and system artifacts for investigative purposes. Strong troubleshooting, analytical, and critical-thinking abilities. Ability to work independently with minimal supervision. Excellent documentation and communication skills. Ability to travel extensively and respond to client requests within 24 hours. Ability to work flexible schedules, including evenings, weekends, and emergency response situations as needed. Preferred Qualifications Microsoft Certifications (MCSA, MCSE, Azure Administrator, Azure Security) VMware Certified Professional (VCP) Cisco Certifications (CCNA, CCNP) Security Certifications such as: Security+ Network+ CySA+ CISSP CISM CASP+ GCIH GCFA GCFE PMP Certification Experience with: Digital Forensics Threat Hunting Security Operations Data Center Migrations Physical Incident Response Previous consulting or professional services experience. Ideal Candidate: The ideal candidate is a highly adaptable infrastructure and cybersecurity professional who excels under pressure, can travel on short notice, has strong forensic and incident response capabilities, and possesses the technical expertise to remediate, secure, rebuild, and support complex enterprise environments across diverse client organizations. Great customer service skills are required to maintain a calm and professional atmosphere during these stressful times for our clients. Company Description The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion. Company DescriptionThe Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.
Senior IT Infrastructure Cybersecurity Traveling Contractor
Plexos Group Washington, Washington DC
Job DescriptionJob Description Senior IT Infrastructure & Cybersecurity Consultant (Traveling Contractor) Position Overview We are seeking a highly skilled Senior IT Infrastructure & Cybersecurity Incident Remediation Consultant to provide on-demand onsite and remote support for clients across the United States. This contractor position requires a versatile IT professional with deep expertise in cybersecurity remediation, server engineering/administration, network engineering, incident response, and digital forensics. As client requests arise, the consultant will travel to customer locations throughout the 48 contiguous states to remediate infected clients. The ability to quickly contain, isolate and remediate the infected network will be required. After that part is done, you will need to rebuild secure and restore critical IT environments. Typical assignments range from one to two weeks and will include cybersecurity incidents, infrastructure failures, backup restorations, remediation efforts, vulnerability management, disaster recovery efforts, and system migrations. This role is ideal for an experienced professional who can remain calm during crises, independently manage complex technical challenges, preserve forensic evidence during the process, and securely rebuild compromised systems and networks. Key Responsibilities Cybersecurity Incident Response & Remediation Respond to active cybersecurity incidents and infrastructure compromises. Assess affected environments and develop remediation plans. Securely rebuild compromised systems without destroying critical forensic evidence. Perform vulnerability assessments and remediation activities using tools such as: Nessus Qualys Microsoft security tools Deploy security patches, CVE remediation, and system-hardening standards. Conduct threat hunting activities to identify Indicators of Compromise (IoCs) and Indicators of Attack (IoAs). Investigate suspicious activity and validate containment efforts. Support security recovery and post-incident restoration efforts. Infrastructure & Systems Administration Rebuild enterprise servers, ESX hosts, virtualization restoration, and network environments. Build, configure, deploy, and support Windows servers from the ground up and/or from backups Administer and support: Domain Controllers VMware hosts and virtual environments VMs, data stores, snapshots, and VMDKs Active Directory File Servers Group Policy DNS DHCP Microsoft Hyper-V Perform routine preventative maintenance and infrastructure upgrades. Execute backup, recovery, and disaster recovery procedures. Create and maintain technical documentation, diagrams, procedures, and daily updates to system progress. Network Engineering & Security Configure, manage, and support firewalls from multiple vendors, including Fortinet, SonicWall and Cisco. Troubleshoot and resolve complex network and system issues. Implement network security controls and system hardening measures. Administer and troubleshoot: TCP/IP networking VLANs Routing and switching Subnetting Enterprise connectivity issues Continuously monitor infrastructure for performance and security concerns. Digital Forensics & Evidence Preservation Preserve digital evidence while supporting incident response activities. Capture and analyze volatile system data, including memory and active process information. Conduct live forensic triage of compromised systems. Perform bit-stream imaging and forensic evidence collection using tools such as: FTK Imager EnCase Windows Live Response Open-source forensic utilities Analyze event logs, network traffic, and forensic artifacts. Review: Windows Event Logs System logs Security logs Wireshark packet captures Maintain chain of custody and confidentiality requirements throughout investigations. Root Cause Analysis & Crisis Management Lead technical response efforts during high-pressure incidents and critical outages. Analyze and identify root causes of security incidents, infrastructure failures, and system disruptions. Maintain operational effectiveness during emergency response situations. Develop corrective action plans to prevent recurring issues. Communicate findings and recommendations to technical and non-technical stakeholders. Client & Project Support Travel to client locations nationwide on short notice. Work independently or collaboratively with internal and client teams. Manage multiple projects and competing priorities. Maintain professionalism, confidentiality, and adherence to project scope requirements. Provide exceptional customer service and technical leadership during onsite engagements. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field. Minimum 3-5 years of experience in: Cybersecurity Remediation (3+ years) Incident Response (3+ years) Systems Administration (10+ years) Network Administration (10+ years) Infrastructure Engineering (10+ years) Experience building and configuring servers from scratch. Hands-on experience with: Active Directory Group Policy DNS DHCP Windows Server VMware Hyper-V Strong knowledge of: TCP/IP VLANs Subnetting Enterprise networking Experience administering Fortinet, Cisco, SonicWall, or similar firewall platforms. Familiarity with forensic collection methodologies and incident response processes. Ability to analyze logs, packet captures, and system artifacts for investigative purposes. Strong troubleshooting, analytical, and critical-thinking abilities. Ability to work independently with minimal supervision. Excellent documentation and communication skills. Ability to travel extensively and respond to client requests within 24 hours. Ability to work flexible schedules, including evenings, weekends, and emergency response situations as needed. Preferred Qualifications Microsoft Certifications (MCSA, MCSE, Azure Administrator, Azure Security) VMware Certified Professional (VCP) Cisco Certifications (CCNA, CCNP) Security Certifications such as: Security+ Network+ CySA+ CISSP CISM CASP+ GCIH GCFA GCFE PMP Certification Experience with: Digital Forensics Threat Hunting Security Operations Data Center Migrations Physical Incident Response Previous consulting or professional services experience. Ideal Candidate: The ideal candidate is a highly adaptable infrastructure and cybersecurity professional who excels under pressure, can travel on short notice, has strong forensic and incident response capabilities, and possesses the technical expertise to remediate, secure, rebuild, and support complex enterprise environments across diverse client organizations. Great customer service skills are required to maintain a calm and professional atmosphere during these stressful times for our clients. Company Description The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion. Company DescriptionThe Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.
09/22/2026
Full time
Job DescriptionJob Description Senior IT Infrastructure & Cybersecurity Consultant (Traveling Contractor) Position Overview We are seeking a highly skilled Senior IT Infrastructure & Cybersecurity Incident Remediation Consultant to provide on-demand onsite and remote support for clients across the United States. This contractor position requires a versatile IT professional with deep expertise in cybersecurity remediation, server engineering/administration, network engineering, incident response, and digital forensics. As client requests arise, the consultant will travel to customer locations throughout the 48 contiguous states to remediate infected clients. The ability to quickly contain, isolate and remediate the infected network will be required. After that part is done, you will need to rebuild secure and restore critical IT environments. Typical assignments range from one to two weeks and will include cybersecurity incidents, infrastructure failures, backup restorations, remediation efforts, vulnerability management, disaster recovery efforts, and system migrations. This role is ideal for an experienced professional who can remain calm during crises, independently manage complex technical challenges, preserve forensic evidence during the process, and securely rebuild compromised systems and networks. Key Responsibilities Cybersecurity Incident Response & Remediation Respond to active cybersecurity incidents and infrastructure compromises. Assess affected environments and develop remediation plans. Securely rebuild compromised systems without destroying critical forensic evidence. Perform vulnerability assessments and remediation activities using tools such as: Nessus Qualys Microsoft security tools Deploy security patches, CVE remediation, and system-hardening standards. Conduct threat hunting activities to identify Indicators of Compromise (IoCs) and Indicators of Attack (IoAs). Investigate suspicious activity and validate containment efforts. Support security recovery and post-incident restoration efforts. Infrastructure & Systems Administration Rebuild enterprise servers, ESX hosts, virtualization restoration, and network environments. Build, configure, deploy, and support Windows servers from the ground up and/or from backups Administer and support: Domain Controllers VMware hosts and virtual environments VMs, data stores, snapshots, and VMDKs Active Directory File Servers Group Policy DNS DHCP Microsoft Hyper-V Perform routine preventative maintenance and infrastructure upgrades. Execute backup, recovery, and disaster recovery procedures. Create and maintain technical documentation, diagrams, procedures, and daily updates to system progress. Network Engineering & Security Configure, manage, and support firewalls from multiple vendors, including Fortinet, SonicWall and Cisco. Troubleshoot and resolve complex network and system issues. Implement network security controls and system hardening measures. Administer and troubleshoot: TCP/IP networking VLANs Routing and switching Subnetting Enterprise connectivity issues Continuously monitor infrastructure for performance and security concerns. Digital Forensics & Evidence Preservation Preserve digital evidence while supporting incident response activities. Capture and analyze volatile system data, including memory and active process information. Conduct live forensic triage of compromised systems. Perform bit-stream imaging and forensic evidence collection using tools such as: FTK Imager EnCase Windows Live Response Open-source forensic utilities Analyze event logs, network traffic, and forensic artifacts. Review: Windows Event Logs System logs Security logs Wireshark packet captures Maintain chain of custody and confidentiality requirements throughout investigations. Root Cause Analysis & Crisis Management Lead technical response efforts during high-pressure incidents and critical outages. Analyze and identify root causes of security incidents, infrastructure failures, and system disruptions. Maintain operational effectiveness during emergency response situations. Develop corrective action plans to prevent recurring issues. Communicate findings and recommendations to technical and non-technical stakeholders. Client & Project Support Travel to client locations nationwide on short notice. Work independently or collaboratively with internal and client teams. Manage multiple projects and competing priorities. Maintain professionalism, confidentiality, and adherence to project scope requirements. Provide exceptional customer service and technical leadership during onsite engagements. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field. Minimum 3-5 years of experience in: Cybersecurity Remediation (3+ years) Incident Response (3+ years) Systems Administration (10+ years) Network Administration (10+ years) Infrastructure Engineering (10+ years) Experience building and configuring servers from scratch. Hands-on experience with: Active Directory Group Policy DNS DHCP Windows Server VMware Hyper-V Strong knowledge of: TCP/IP VLANs Subnetting Enterprise networking Experience administering Fortinet, Cisco, SonicWall, or similar firewall platforms. Familiarity with forensic collection methodologies and incident response processes. Ability to analyze logs, packet captures, and system artifacts for investigative purposes. Strong troubleshooting, analytical, and critical-thinking abilities. Ability to work independently with minimal supervision. Excellent documentation and communication skills. Ability to travel extensively and respond to client requests within 24 hours. Ability to work flexible schedules, including evenings, weekends, and emergency response situations as needed. Preferred Qualifications Microsoft Certifications (MCSA, MCSE, Azure Administrator, Azure Security) VMware Certified Professional (VCP) Cisco Certifications (CCNA, CCNP) Security Certifications such as: Security+ Network+ CySA+ CISSP CISM CASP+ GCIH GCFA GCFE PMP Certification Experience with: Digital Forensics Threat Hunting Security Operations Data Center Migrations Physical Incident Response Previous consulting or professional services experience. Ideal Candidate: The ideal candidate is a highly adaptable infrastructure and cybersecurity professional who excels under pressure, can travel on short notice, has strong forensic and incident response capabilities, and possesses the technical expertise to remediate, secure, rebuild, and support complex enterprise environments across diverse client organizations. Great customer service skills are required to maintain a calm and professional atmosphere during these stressful times for our clients. Company Description The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion. Company DescriptionThe Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.
Senior IT Infrastructure Cybersecurity Traveling Contractor
Plexos Group Alexandria, Virginia
Job DescriptionJob Description Senior IT Infrastructure & Cybersecurity Consultant (Traveling Contractor) Position Overview We are seeking a highly skilled Senior IT Infrastructure & Cybersecurity Incident Remediation Consultant to provide on-demand onsite and remote support for clients across the United States. This contractor position requires a versatile IT professional with deep expertise in cybersecurity remediation, server engineering/administration, network engineering, incident response, and digital forensics. As client requests arise, the consultant will travel to customer locations throughout the 48 contiguous states to remediate infected clients. The ability to quickly contain, isolate and remediate the infected network will be required. After that part is done, you will need to rebuild secure and restore critical IT environments. Typical assignments range from one to two weeks and will include cybersecurity incidents, infrastructure failures, backup restorations, remediation efforts, vulnerability management, disaster recovery efforts, and system migrations. This role is ideal for an experienced professional who can remain calm during crises, independently manage complex technical challenges, preserve forensic evidence during the process, and securely rebuild compromised systems and networks. Key Responsibilities Cybersecurity Incident Response & Remediation Respond to active cybersecurity incidents and infrastructure compromises. Assess affected environments and develop remediation plans. Securely rebuild compromised systems without destroying critical forensic evidence. Perform vulnerability assessments and remediation activities using tools such as: Nessus Qualys Microsoft security tools Deploy security patches, CVE remediation, and system-hardening standards. Conduct threat hunting activities to identify Indicators of Compromise (IoCs) and Indicators of Attack (IoAs). Investigate suspicious activity and validate containment efforts. Support security recovery and post-incident restoration efforts. Infrastructure & Systems Administration Rebuild enterprise servers, ESX hosts, virtualization restoration, and network environments. Build, configure, deploy, and support Windows servers from the ground up and/or from backups Administer and support: Domain Controllers VMware hosts and virtual environments VMs, data stores, snapshots, and VMDKs Active Directory File Servers Group Policy DNS DHCP Microsoft Hyper-V Perform routine preventative maintenance and infrastructure upgrades. Execute backup, recovery, and disaster recovery procedures. Create and maintain technical documentation, diagrams, procedures, and daily updates to system progress. Network Engineering & Security Configure, manage, and support firewalls from multiple vendors, including Fortinet, SonicWall and Cisco. Troubleshoot and resolve complex network and system issues. Implement network security controls and system hardening measures. Administer and troubleshoot: TCP/IP networking VLANs Routing and switching Subnetting Enterprise connectivity issues Continuously monitor infrastructure for performance and security concerns. Digital Forensics & Evidence Preservation Preserve digital evidence while supporting incident response activities. Capture and analyze volatile system data, including memory and active process information. Conduct live forensic triage of compromised systems. Perform bit-stream imaging and forensic evidence collection using tools such as: FTK Imager EnCase Windows Live Response Open-source forensic utilities Analyze event logs, network traffic, and forensic artifacts. Review: Windows Event Logs System logs Security logs Wireshark packet captures Maintain chain of custody and confidentiality requirements throughout investigations. Root Cause Analysis & Crisis Management Lead technical response efforts during high-pressure incidents and critical outages. Analyze and identify root causes of security incidents, infrastructure failures, and system disruptions. Maintain operational effectiveness during emergency response situations. Develop corrective action plans to prevent recurring issues. Communicate findings and recommendations to technical and non-technical stakeholders. Client & Project Support Travel to client locations nationwide on short notice. Work independently or collaboratively with internal and client teams. Manage multiple projects and competing priorities. Maintain professionalism, confidentiality, and adherence to project scope requirements. Provide exceptional customer service and technical leadership during onsite engagements. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field. Minimum 3-5 years of experience in: Cybersecurity Remediation (3+ years) Incident Response (3+ years) Systems Administration (10+ years) Network Administration (10+ years) Infrastructure Engineering (10+ years) Experience building and configuring servers from scratch. Hands-on experience with: Active Directory Group Policy DNS DHCP Windows Server VMware Hyper-V Strong knowledge of: TCP/IP VLANs Subnetting Enterprise networking Experience administering Fortinet, Cisco, SonicWall, or similar firewall platforms. Familiarity with forensic collection methodologies and incident response processes. Ability to analyze logs, packet captures, and system artifacts for investigative purposes. Strong troubleshooting, analytical, and critical-thinking abilities. Ability to work independently with minimal supervision. Excellent documentation and communication skills. Ability to travel extensively and respond to client requests within 24 hours. Ability to work flexible schedules, including evenings, weekends, and emergency response situations as needed. Preferred Qualifications Microsoft Certifications (MCSA, MCSE, Azure Administrator, Azure Security) VMware Certified Professional (VCP) Cisco Certifications (CCNA, CCNP) Security Certifications such as: Security+ Network+ CySA+ CISSP CISM CASP+ GCIH GCFA GCFE PMP Certification Experience with: Digital Forensics Threat Hunting Security Operations Data Center Migrations Physical Incident Response Previous consulting or professional services experience. Ideal Candidate: The ideal candidate is a highly adaptable infrastructure and cybersecurity professional who excels under pressure, can travel on short notice, has strong forensic and incident response capabilities, and possesses the technical expertise to remediate, secure, rebuild, and support complex enterprise environments across diverse client organizations. Great customer service skills are required to maintain a calm and professional atmosphere during these stressful times for our clients. Company Description The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion. Company DescriptionThe Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.
09/22/2026
Full time
Job DescriptionJob Description Senior IT Infrastructure & Cybersecurity Consultant (Traveling Contractor) Position Overview We are seeking a highly skilled Senior IT Infrastructure & Cybersecurity Incident Remediation Consultant to provide on-demand onsite and remote support for clients across the United States. This contractor position requires a versatile IT professional with deep expertise in cybersecurity remediation, server engineering/administration, network engineering, incident response, and digital forensics. As client requests arise, the consultant will travel to customer locations throughout the 48 contiguous states to remediate infected clients. The ability to quickly contain, isolate and remediate the infected network will be required. After that part is done, you will need to rebuild secure and restore critical IT environments. Typical assignments range from one to two weeks and will include cybersecurity incidents, infrastructure failures, backup restorations, remediation efforts, vulnerability management, disaster recovery efforts, and system migrations. This role is ideal for an experienced professional who can remain calm during crises, independently manage complex technical challenges, preserve forensic evidence during the process, and securely rebuild compromised systems and networks. Key Responsibilities Cybersecurity Incident Response & Remediation Respond to active cybersecurity incidents and infrastructure compromises. Assess affected environments and develop remediation plans. Securely rebuild compromised systems without destroying critical forensic evidence. Perform vulnerability assessments and remediation activities using tools such as: Nessus Qualys Microsoft security tools Deploy security patches, CVE remediation, and system-hardening standards. Conduct threat hunting activities to identify Indicators of Compromise (IoCs) and Indicators of Attack (IoAs). Investigate suspicious activity and validate containment efforts. Support security recovery and post-incident restoration efforts. Infrastructure & Systems Administration Rebuild enterprise servers, ESX hosts, virtualization restoration, and network environments. Build, configure, deploy, and support Windows servers from the ground up and/or from backups Administer and support: Domain Controllers VMware hosts and virtual environments VMs, data stores, snapshots, and VMDKs Active Directory File Servers Group Policy DNS DHCP Microsoft Hyper-V Perform routine preventative maintenance and infrastructure upgrades. Execute backup, recovery, and disaster recovery procedures. Create and maintain technical documentation, diagrams, procedures, and daily updates to system progress. Network Engineering & Security Configure, manage, and support firewalls from multiple vendors, including Fortinet, SonicWall and Cisco. Troubleshoot and resolve complex network and system issues. Implement network security controls and system hardening measures. Administer and troubleshoot: TCP/IP networking VLANs Routing and switching Subnetting Enterprise connectivity issues Continuously monitor infrastructure for performance and security concerns. Digital Forensics & Evidence Preservation Preserve digital evidence while supporting incident response activities. Capture and analyze volatile system data, including memory and active process information. Conduct live forensic triage of compromised systems. Perform bit-stream imaging and forensic evidence collection using tools such as: FTK Imager EnCase Windows Live Response Open-source forensic utilities Analyze event logs, network traffic, and forensic artifacts. Review: Windows Event Logs System logs Security logs Wireshark packet captures Maintain chain of custody and confidentiality requirements throughout investigations. Root Cause Analysis & Crisis Management Lead technical response efforts during high-pressure incidents and critical outages. Analyze and identify root causes of security incidents, infrastructure failures, and system disruptions. Maintain operational effectiveness during emergency response situations. Develop corrective action plans to prevent recurring issues. Communicate findings and recommendations to technical and non-technical stakeholders. Client & Project Support Travel to client locations nationwide on short notice. Work independently or collaboratively with internal and client teams. Manage multiple projects and competing priorities. Maintain professionalism, confidentiality, and adherence to project scope requirements. Provide exceptional customer service and technical leadership during onsite engagements. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field. Minimum 3-5 years of experience in: Cybersecurity Remediation (3+ years) Incident Response (3+ years) Systems Administration (10+ years) Network Administration (10+ years) Infrastructure Engineering (10+ years) Experience building and configuring servers from scratch. Hands-on experience with: Active Directory Group Policy DNS DHCP Windows Server VMware Hyper-V Strong knowledge of: TCP/IP VLANs Subnetting Enterprise networking Experience administering Fortinet, Cisco, SonicWall, or similar firewall platforms. Familiarity with forensic collection methodologies and incident response processes. Ability to analyze logs, packet captures, and system artifacts for investigative purposes. Strong troubleshooting, analytical, and critical-thinking abilities. Ability to work independently with minimal supervision. Excellent documentation and communication skills. Ability to travel extensively and respond to client requests within 24 hours. Ability to work flexible schedules, including evenings, weekends, and emergency response situations as needed. Preferred Qualifications Microsoft Certifications (MCSA, MCSE, Azure Administrator, Azure Security) VMware Certified Professional (VCP) Cisco Certifications (CCNA, CCNP) Security Certifications such as: Security+ Network+ CySA+ CISSP CISM CASP+ GCIH GCFA GCFE PMP Certification Experience with: Digital Forensics Threat Hunting Security Operations Data Center Migrations Physical Incident Response Previous consulting or professional services experience. Ideal Candidate: The ideal candidate is a highly adaptable infrastructure and cybersecurity professional who excels under pressure, can travel on short notice, has strong forensic and incident response capabilities, and possesses the technical expertise to remediate, secure, rebuild, and support complex enterprise environments across diverse client organizations. Great customer service skills are required to maintain a calm and professional atmosphere during these stressful times for our clients. Company Description The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion. Company DescriptionThe Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.
Senior IT Infrastructure Cybersecurity Traveling Contractor
Plexos Group Fort Worth, Texas
Job DescriptionJob Description Senior IT Infrastructure & Cybersecurity Consultant (Traveling Contractor) Position Overview We are seeking a highly skilled Senior IT Infrastructure & Cybersecurity Incident Remediation Consultant to provide on-demand onsite and remote support for clients across the United States. This contractor position requires a versatile IT professional with deep expertise in cybersecurity remediation, server engineering/administration, network engineering, incident response, and digital forensics. As client requests arise, the consultant will travel to customer locations throughout the 48 contiguous states to remediate infected clients. The ability to quickly contain, isolate and remediate the infected network will be required. After that part is done, you will need to rebuild secure and restore critical IT environments. Typical assignments range from one to two weeks and will include cybersecurity incidents, infrastructure failures, backup restorations, remediation efforts, vulnerability management, disaster recovery efforts, and system migrations. This role is ideal for an experienced professional who can remain calm during crises, independently manage complex technical challenges, preserve forensic evidence during the process, and securely rebuild compromised systems and networks. Key Responsibilities Cybersecurity Incident Response & Remediation Respond to active cybersecurity incidents and infrastructure compromises. Assess affected environments and develop remediation plans. Securely rebuild compromised systems without destroying critical forensic evidence. Perform vulnerability assessments and remediation activities using tools such as: Nessus Qualys Microsoft security tools Deploy security patches, CVE remediation, and system-hardening standards. Conduct threat hunting activities to identify Indicators of Compromise (IoCs) and Indicators of Attack (IoAs). Investigate suspicious activity and validate containment efforts. Support security recovery and post-incident restoration efforts. Infrastructure & Systems Administration Rebuild enterprise servers, ESX hosts, virtualization restoration, and network environments. Build, configure, deploy, and support Windows servers from the ground up and/or from backups Administer and support: Domain Controllers VMware hosts and virtual environments VMs, data stores, snapshots, and VMDKs Active Directory File Servers Group Policy DNS DHCP Microsoft Hyper-V Perform routine preventative maintenance and infrastructure upgrades. Execute backup, recovery, and disaster recovery procedures. Create and maintain technical documentation, diagrams, procedures, and daily updates to system progress. Network Engineering & Security Configure, manage, and support firewalls from multiple vendors, including Fortinet, SonicWall and Cisco. Troubleshoot and resolve complex network and system issues. Implement network security controls and system hardening measures. Administer and troubleshoot: TCP/IP networking VLANs Routing and switching Subnetting Enterprise connectivity issues Continuously monitor infrastructure for performance and security concerns. Digital Forensics & Evidence Preservation Preserve digital evidence while supporting incident response activities. Capture and analyze volatile system data, including memory and active process information. Conduct live forensic triage of compromised systems. Perform bit-stream imaging and forensic evidence collection using tools such as: FTK Imager EnCase Windows Live Response Open-source forensic utilities Analyze event logs, network traffic, and forensic artifacts. Review: Windows Event Logs System logs Security logs Wireshark packet captures Maintain chain of custody and confidentiality requirements throughout investigations. Root Cause Analysis & Crisis Management Lead technical response efforts during high-pressure incidents and critical outages. Analyze and identify root causes of security incidents, infrastructure failures, and system disruptions. Maintain operational effectiveness during emergency response situations. Develop corrective action plans to prevent recurring issues. Communicate findings and recommendations to technical and non-technical stakeholders. Client & Project Support Travel to client locations nationwide on short notice. Work independently or collaboratively with internal and client teams. Manage multiple projects and competing priorities. Maintain professionalism, confidentiality, and adherence to project scope requirements. Provide exceptional customer service and technical leadership during onsite engagements. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field. Minimum 3-5 years of experience in: Cybersecurity Remediation (3+ years) Incident Response (3+ years) Systems Administration (10+ years) Network Administration (10+ years) Infrastructure Engineering (10+ years) Experience building and configuring servers from scratch. Hands-on experience with: Active Directory Group Policy DNS DHCP Windows Server VMware Hyper-V Strong knowledge of: TCP/IP VLANs Subnetting Enterprise networking Experience administering Fortinet, Cisco, SonicWall, or similar firewall platforms. Familiarity with forensic collection methodologies and incident response processes. Ability to analyze logs, packet captures, and system artifacts for investigative purposes. Strong troubleshooting, analytical, and critical-thinking abilities. Ability to work independently with minimal supervision. Excellent documentation and communication skills. Ability to travel extensively and respond to client requests within 24 hours. Ability to work flexible schedules, including evenings, weekends, and emergency response situations as needed. Preferred Qualifications Microsoft Certifications (MCSA, MCSE, Azure Administrator, Azure Security) VMware Certified Professional (VCP) Cisco Certifications (CCNA, CCNP) Security Certifications such as: Security+ Network+ CySA+ CISSP CISM CASP+ GCIH GCFA GCFE PMP Certification Experience with: Digital Forensics Threat Hunting Security Operations Data Center Migrations Physical Incident Response Previous consulting or professional services experience. Ideal Candidate: The ideal candidate is a highly adaptable infrastructure and cybersecurity professional who excels under pressure, can travel on short notice, has strong forensic and incident response capabilities, and possesses the technical expertise to remediate, secure, rebuild, and support complex enterprise environments across diverse client organizations. Great customer service skills are required to maintain a calm and professional atmosphere during these stressful times for our clients. Company Description The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion. Company DescriptionThe Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.
09/22/2026
Full time
Job DescriptionJob Description Senior IT Infrastructure & Cybersecurity Consultant (Traveling Contractor) Position Overview We are seeking a highly skilled Senior IT Infrastructure & Cybersecurity Incident Remediation Consultant to provide on-demand onsite and remote support for clients across the United States. This contractor position requires a versatile IT professional with deep expertise in cybersecurity remediation, server engineering/administration, network engineering, incident response, and digital forensics. As client requests arise, the consultant will travel to customer locations throughout the 48 contiguous states to remediate infected clients. The ability to quickly contain, isolate and remediate the infected network will be required. After that part is done, you will need to rebuild secure and restore critical IT environments. Typical assignments range from one to two weeks and will include cybersecurity incidents, infrastructure failures, backup restorations, remediation efforts, vulnerability management, disaster recovery efforts, and system migrations. This role is ideal for an experienced professional who can remain calm during crises, independently manage complex technical challenges, preserve forensic evidence during the process, and securely rebuild compromised systems and networks. Key Responsibilities Cybersecurity Incident Response & Remediation Respond to active cybersecurity incidents and infrastructure compromises. Assess affected environments and develop remediation plans. Securely rebuild compromised systems without destroying critical forensic evidence. Perform vulnerability assessments and remediation activities using tools such as: Nessus Qualys Microsoft security tools Deploy security patches, CVE remediation, and system-hardening standards. Conduct threat hunting activities to identify Indicators of Compromise (IoCs) and Indicators of Attack (IoAs). Investigate suspicious activity and validate containment efforts. Support security recovery and post-incident restoration efforts. Infrastructure & Systems Administration Rebuild enterprise servers, ESX hosts, virtualization restoration, and network environments. Build, configure, deploy, and support Windows servers from the ground up and/or from backups Administer and support: Domain Controllers VMware hosts and virtual environments VMs, data stores, snapshots, and VMDKs Active Directory File Servers Group Policy DNS DHCP Microsoft Hyper-V Perform routine preventative maintenance and infrastructure upgrades. Execute backup, recovery, and disaster recovery procedures. Create and maintain technical documentation, diagrams, procedures, and daily updates to system progress. Network Engineering & Security Configure, manage, and support firewalls from multiple vendors, including Fortinet, SonicWall and Cisco. Troubleshoot and resolve complex network and system issues. Implement network security controls and system hardening measures. Administer and troubleshoot: TCP/IP networking VLANs Routing and switching Subnetting Enterprise connectivity issues Continuously monitor infrastructure for performance and security concerns. Digital Forensics & Evidence Preservation Preserve digital evidence while supporting incident response activities. Capture and analyze volatile system data, including memory and active process information. Conduct live forensic triage of compromised systems. Perform bit-stream imaging and forensic evidence collection using tools such as: FTK Imager EnCase Windows Live Response Open-source forensic utilities Analyze event logs, network traffic, and forensic artifacts. Review: Windows Event Logs System logs Security logs Wireshark packet captures Maintain chain of custody and confidentiality requirements throughout investigations. Root Cause Analysis & Crisis Management Lead technical response efforts during high-pressure incidents and critical outages. Analyze and identify root causes of security incidents, infrastructure failures, and system disruptions. Maintain operational effectiveness during emergency response situations. Develop corrective action plans to prevent recurring issues. Communicate findings and recommendations to technical and non-technical stakeholders. Client & Project Support Travel to client locations nationwide on short notice. Work independently or collaboratively with internal and client teams. Manage multiple projects and competing priorities. Maintain professionalism, confidentiality, and adherence to project scope requirements. Provide exceptional customer service and technical leadership during onsite engagements. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field. Minimum 3-5 years of experience in: Cybersecurity Remediation (3+ years) Incident Response (3+ years) Systems Administration (10+ years) Network Administration (10+ years) Infrastructure Engineering (10+ years) Experience building and configuring servers from scratch. Hands-on experience with: Active Directory Group Policy DNS DHCP Windows Server VMware Hyper-V Strong knowledge of: TCP/IP VLANs Subnetting Enterprise networking Experience administering Fortinet, Cisco, SonicWall, or similar firewall platforms. Familiarity with forensic collection methodologies and incident response processes. Ability to analyze logs, packet captures, and system artifacts for investigative purposes. Strong troubleshooting, analytical, and critical-thinking abilities. Ability to work independently with minimal supervision. Excellent documentation and communication skills. Ability to travel extensively and respond to client requests within 24 hours. Ability to work flexible schedules, including evenings, weekends, and emergency response situations as needed. Preferred Qualifications Microsoft Certifications (MCSA, MCSE, Azure Administrator, Azure Security) VMware Certified Professional (VCP) Cisco Certifications (CCNA, CCNP) Security Certifications such as: Security+ Network+ CySA+ CISSP CISM CASP+ GCIH GCFA GCFE PMP Certification Experience with: Digital Forensics Threat Hunting Security Operations Data Center Migrations Physical Incident Response Previous consulting or professional services experience. Ideal Candidate: The ideal candidate is a highly adaptable infrastructure and cybersecurity professional who excels under pressure, can travel on short notice, has strong forensic and incident response capabilities, and possesses the technical expertise to remediate, secure, rebuild, and support complex enterprise environments across diverse client organizations. Great customer service skills are required to maintain a calm and professional atmosphere during these stressful times for our clients. Company Description The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion. Company DescriptionThe Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.
Senior IT Infrastructure Cybersecurity Traveling Contractor
Plexos Group Raleigh, North Carolina
Job DescriptionJob Description Senior IT Infrastructure & Cybersecurity Consultant (Traveling Contractor) Position Overview We are seeking a highly skilled Senior IT Infrastructure & Cybersecurity Incident Remediation Consultant to provide on-demand onsite and remote support for clients across the United States. This contractor position requires a versatile IT professional with deep expertise in cybersecurity remediation, server engineering/administration, network engineering, incident response, and digital forensics. As client requests arise, the consultant will travel to customer locations throughout the 48 contiguous states to remediate infected clients. The ability to quickly contain, isolate and remediate the infected network will be required. After that part is done, you will need to rebuild secure and restore critical IT environments. Typical assignments range from one to two weeks and will include cybersecurity incidents, infrastructure failures, backup restorations, remediation efforts, vulnerability management, disaster recovery efforts, and system migrations. This role is ideal for an experienced professional who can remain calm during crises, independently manage complex technical challenges, preserve forensic evidence during the process, and securely rebuild compromised systems and networks. Key Responsibilities Cybersecurity Incident Response & Remediation Respond to active cybersecurity incidents and infrastructure compromises. Assess affected environments and develop remediation plans. Securely rebuild compromised systems without destroying critical forensic evidence. Perform vulnerability assessments and remediation activities using tools such as: Nessus Qualys Microsoft security tools Deploy security patches, CVE remediation, and system-hardening standards. Conduct threat hunting activities to identify Indicators of Compromise (IoCs) and Indicators of Attack (IoAs). Investigate suspicious activity and validate containment efforts. Support security recovery and post-incident restoration efforts. Infrastructure & Systems Administration Rebuild enterprise servers, ESX hosts, virtualization restoration, and network environments. Build, configure, deploy, and support Windows servers from the ground up and/or from backups Administer and support: Domain Controllers VMware hosts and virtual environments VMs, data stores, snapshots, and VMDKs Active Directory File Servers Group Policy DNS DHCP Microsoft Hyper-V Perform routine preventative maintenance and infrastructure upgrades. Execute backup, recovery, and disaster recovery procedures. Create and maintain technical documentation, diagrams, procedures, and daily updates to system progress. Network Engineering & Security Configure, manage, and support firewalls from multiple vendors, including Fortinet, SonicWall and Cisco. Troubleshoot and resolve complex network and system issues. Implement network security controls and system hardening measures. Administer and troubleshoot: TCP/IP networking VLANs Routing and switching Subnetting Enterprise connectivity issues Continuously monitor infrastructure for performance and security concerns. Digital Forensics & Evidence Preservation Preserve digital evidence while supporting incident response activities. Capture and analyze volatile system data, including memory and active process information. Conduct live forensic triage of compromised systems. Perform bit-stream imaging and forensic evidence collection using tools such as: FTK Imager EnCase Windows Live Response Open-source forensic utilities Analyze event logs, network traffic, and forensic artifacts. Review: Windows Event Logs System logs Security logs Wireshark packet captures Maintain chain of custody and confidentiality requirements throughout investigations. Root Cause Analysis & Crisis Management Lead technical response efforts during high-pressure incidents and critical outages. Analyze and identify root causes of security incidents, infrastructure failures, and system disruptions. Maintain operational effectiveness during emergency response situations. Develop corrective action plans to prevent recurring issues. Communicate findings and recommendations to technical and non-technical stakeholders. Client & Project Support Travel to client locations nationwide on short notice. Work independently or collaboratively with internal and client teams. Manage multiple projects and competing priorities. Maintain professionalism, confidentiality, and adherence to project scope requirements. Provide exceptional customer service and technical leadership during onsite engagements. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field. Minimum 3-5 years of experience in: Cybersecurity Remediation (3+ years) Incident Response (3+ years) Systems Administration (10+ years) Network Administration (10+ years) Infrastructure Engineering (10+ years) Experience building and configuring servers from scratch. Hands-on experience with: Active Directory Group Policy DNS DHCP Windows Server VMware Hyper-V Strong knowledge of: TCP/IP VLANs Subnetting Enterprise networking Experience administering Fortinet, Cisco, SonicWall, or similar firewall platforms. Familiarity with forensic collection methodologies and incident response processes. Ability to analyze logs, packet captures, and system artifacts for investigative purposes. Strong troubleshooting, analytical, and critical-thinking abilities. Ability to work independently with minimal supervision. Excellent documentation and communication skills. Ability to travel extensively and respond to client requests within 24 hours. Ability to work flexible schedules, including evenings, weekends, and emergency response situations as needed. Preferred Qualifications Microsoft Certifications (MCSA, MCSE, Azure Administrator, Azure Security) VMware Certified Professional (VCP) Cisco Certifications (CCNA, CCNP) Security Certifications such as: Security+ Network+ CySA+ CISSP CISM CASP+ GCIH GCFA GCFE PMP Certification Experience with: Digital Forensics Threat Hunting Security Operations Data Center Migrations Physical Incident Response Previous consulting or professional services experience. Ideal Candidate: The ideal candidate is a highly adaptable infrastructure and cybersecurity professional who excels under pressure, can travel on short notice, has strong forensic and incident response capabilities, and possesses the technical expertise to remediate, secure, rebuild, and support complex enterprise environments across diverse client organizations. Great customer service skills are required to maintain a calm and professional atmosphere during these stressful times for our clients. Company Description The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion. Company DescriptionThe Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.
09/22/2026
Full time
Job DescriptionJob Description Senior IT Infrastructure & Cybersecurity Consultant (Traveling Contractor) Position Overview We are seeking a highly skilled Senior IT Infrastructure & Cybersecurity Incident Remediation Consultant to provide on-demand onsite and remote support for clients across the United States. This contractor position requires a versatile IT professional with deep expertise in cybersecurity remediation, server engineering/administration, network engineering, incident response, and digital forensics. As client requests arise, the consultant will travel to customer locations throughout the 48 contiguous states to remediate infected clients. The ability to quickly contain, isolate and remediate the infected network will be required. After that part is done, you will need to rebuild secure and restore critical IT environments. Typical assignments range from one to two weeks and will include cybersecurity incidents, infrastructure failures, backup restorations, remediation efforts, vulnerability management, disaster recovery efforts, and system migrations. This role is ideal for an experienced professional who can remain calm during crises, independently manage complex technical challenges, preserve forensic evidence during the process, and securely rebuild compromised systems and networks. Key Responsibilities Cybersecurity Incident Response & Remediation Respond to active cybersecurity incidents and infrastructure compromises. Assess affected environments and develop remediation plans. Securely rebuild compromised systems without destroying critical forensic evidence. Perform vulnerability assessments and remediation activities using tools such as: Nessus Qualys Microsoft security tools Deploy security patches, CVE remediation, and system-hardening standards. Conduct threat hunting activities to identify Indicators of Compromise (IoCs) and Indicators of Attack (IoAs). Investigate suspicious activity and validate containment efforts. Support security recovery and post-incident restoration efforts. Infrastructure & Systems Administration Rebuild enterprise servers, ESX hosts, virtualization restoration, and network environments. Build, configure, deploy, and support Windows servers from the ground up and/or from backups Administer and support: Domain Controllers VMware hosts and virtual environments VMs, data stores, snapshots, and VMDKs Active Directory File Servers Group Policy DNS DHCP Microsoft Hyper-V Perform routine preventative maintenance and infrastructure upgrades. Execute backup, recovery, and disaster recovery procedures. Create and maintain technical documentation, diagrams, procedures, and daily updates to system progress. Network Engineering & Security Configure, manage, and support firewalls from multiple vendors, including Fortinet, SonicWall and Cisco. Troubleshoot and resolve complex network and system issues. Implement network security controls and system hardening measures. Administer and troubleshoot: TCP/IP networking VLANs Routing and switching Subnetting Enterprise connectivity issues Continuously monitor infrastructure for performance and security concerns. Digital Forensics & Evidence Preservation Preserve digital evidence while supporting incident response activities. Capture and analyze volatile system data, including memory and active process information. Conduct live forensic triage of compromised systems. Perform bit-stream imaging and forensic evidence collection using tools such as: FTK Imager EnCase Windows Live Response Open-source forensic utilities Analyze event logs, network traffic, and forensic artifacts. Review: Windows Event Logs System logs Security logs Wireshark packet captures Maintain chain of custody and confidentiality requirements throughout investigations. Root Cause Analysis & Crisis Management Lead technical response efforts during high-pressure incidents and critical outages. Analyze and identify root causes of security incidents, infrastructure failures, and system disruptions. Maintain operational effectiveness during emergency response situations. Develop corrective action plans to prevent recurring issues. Communicate findings and recommendations to technical and non-technical stakeholders. Client & Project Support Travel to client locations nationwide on short notice. Work independently or collaboratively with internal and client teams. Manage multiple projects and competing priorities. Maintain professionalism, confidentiality, and adherence to project scope requirements. Provide exceptional customer service and technical leadership during onsite engagements. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field. Minimum 3-5 years of experience in: Cybersecurity Remediation (3+ years) Incident Response (3+ years) Systems Administration (10+ years) Network Administration (10+ years) Infrastructure Engineering (10+ years) Experience building and configuring servers from scratch. Hands-on experience with: Active Directory Group Policy DNS DHCP Windows Server VMware Hyper-V Strong knowledge of: TCP/IP VLANs Subnetting Enterprise networking Experience administering Fortinet, Cisco, SonicWall, or similar firewall platforms. Familiarity with forensic collection methodologies and incident response processes. Ability to analyze logs, packet captures, and system artifacts for investigative purposes. Strong troubleshooting, analytical, and critical-thinking abilities. Ability to work independently with minimal supervision. Excellent documentation and communication skills. Ability to travel extensively and respond to client requests within 24 hours. Ability to work flexible schedules, including evenings, weekends, and emergency response situations as needed. Preferred Qualifications Microsoft Certifications (MCSA, MCSE, Azure Administrator, Azure Security) VMware Certified Professional (VCP) Cisco Certifications (CCNA, CCNP) Security Certifications such as: Security+ Network+ CySA+ CISSP CISM CASP+ GCIH GCFA GCFE PMP Certification Experience with: Digital Forensics Threat Hunting Security Operations Data Center Migrations Physical Incident Response Previous consulting or professional services experience. Ideal Candidate: The ideal candidate is a highly adaptable infrastructure and cybersecurity professional who excels under pressure, can travel on short notice, has strong forensic and incident response capabilities, and possesses the technical expertise to remediate, secure, rebuild, and support complex enterprise environments across diverse client organizations. Great customer service skills are required to maintain a calm and professional atmosphere during these stressful times for our clients. Company Description The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion. Company DescriptionThe Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.
Senior IT Infrastructure Cybersecurity Traveling Contractor
Plexos Group Tampa, Florida
Job DescriptionJob Description Senior IT Infrastructure & Cybersecurity Consultant (Traveling Contractor) Position Overview We are seeking a highly skilled Senior IT Infrastructure & Cybersecurity Incident Remediation Consultant to provide on-demand onsite and remote support for clients across the United States. This contractor position requires a versatile IT professional with deep expertise in cybersecurity remediation, server engineering/administration, network engineering, incident response, and digital forensics. As client requests arise, the consultant will travel to customer locations throughout the 48 contiguous states to remediate infected clients. The ability to quickly contain, isolate and remediate the infected network will be required. After that part is done, you will need to rebuild secure and restore critical IT environments. Typical assignments range from one to two weeks and will include cybersecurity incidents, infrastructure failures, backup restorations, remediation efforts, vulnerability management, disaster recovery efforts, and system migrations. This role is ideal for an experienced professional who can remain calm during crises, independently manage complex technical challenges, preserve forensic evidence during the process, and securely rebuild compromised systems and networks. Key Responsibilities Cybersecurity Incident Response & Remediation Respond to active cybersecurity incidents and infrastructure compromises. Assess affected environments and develop remediation plans. Securely rebuild compromised systems without destroying critical forensic evidence. Perform vulnerability assessments and remediation activities using tools such as: Nessus Qualys Microsoft security tools Deploy security patches, CVE remediation, and system-hardening standards. Conduct threat hunting activities to identify Indicators of Compromise (IoCs) and Indicators of Attack (IoAs). Investigate suspicious activity and validate containment efforts. Support security recovery and post-incident restoration efforts. Infrastructure & Systems Administration Rebuild enterprise servers, ESX hosts, virtualization restoration, and network environments. Build, configure, deploy, and support Windows servers from the ground up and/or from backups Administer and support: Domain Controllers VMware hosts and virtual environments VMs, data stores, snapshots, and VMDKs Active Directory File Servers Group Policy DNS DHCP Microsoft Hyper-V Perform routine preventative maintenance and infrastructure upgrades. Execute backup, recovery, and disaster recovery procedures. Create and maintain technical documentation, diagrams, procedures, and daily updates to system progress. Network Engineering & Security Configure, manage, and support firewalls from multiple vendors, including Fortinet, SonicWall and Cisco. Troubleshoot and resolve complex network and system issues. Implement network security controls and system hardening measures. Administer and troubleshoot: TCP/IP networking VLANs Routing and switching Subnetting Enterprise connectivity issues Continuously monitor infrastructure for performance and security concerns. Digital Forensics & Evidence Preservation Preserve digital evidence while supporting incident response activities. Capture and analyze volatile system data, including memory and active process information. Conduct live forensic triage of compromised systems. Perform bit-stream imaging and forensic evidence collection using tools such as: FTK Imager EnCase Windows Live Response Open-source forensic utilities Analyze event logs, network traffic, and forensic artifacts. Review: Windows Event Logs System logs Security logs Wireshark packet captures Maintain chain of custody and confidentiality requirements throughout investigations. Root Cause Analysis & Crisis Management Lead technical response efforts during high-pressure incidents and critical outages. Analyze and identify root causes of security incidents, infrastructure failures, and system disruptions. Maintain operational effectiveness during emergency response situations. Develop corrective action plans to prevent recurring issues. Communicate findings and recommendations to technical and non-technical stakeholders. Client & Project Support Travel to client locations nationwide on short notice. Work independently or collaboratively with internal and client teams. Manage multiple projects and competing priorities. Maintain professionalism, confidentiality, and adherence to project scope requirements. Provide exceptional customer service and technical leadership during onsite engagements. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field. Minimum 3-5 years of experience in: Cybersecurity Remediation (3+ years) Incident Response (3+ years) Systems Administration (10+ years) Network Administration (10+ years) Infrastructure Engineering (10+ years) Experience building and configuring servers from scratch. Hands-on experience with: Active Directory Group Policy DNS DHCP Windows Server VMware Hyper-V Strong knowledge of: TCP/IP VLANs Subnetting Enterprise networking Experience administering Fortinet, Cisco, SonicWall, or similar firewall platforms. Familiarity with forensic collection methodologies and incident response processes. Ability to analyze logs, packet captures, and system artifacts for investigative purposes. Strong troubleshooting, analytical, and critical-thinking abilities. Ability to work independently with minimal supervision. Excellent documentation and communication skills. Ability to travel extensively and respond to client requests within 24 hours. Ability to work flexible schedules, including evenings, weekends, and emergency response situations as needed. Preferred Qualifications Microsoft Certifications (MCSA, MCSE, Azure Administrator, Azure Security) VMware Certified Professional (VCP) Cisco Certifications (CCNA, CCNP) Security Certifications such as: Security+ Network+ CySA+ CISSP CISM CASP+ GCIH GCFA GCFE PMP Certification Experience with: Digital Forensics Threat Hunting Security Operations Data Center Migrations Physical Incident Response Previous consulting or professional services experience. Ideal Candidate: The ideal candidate is a highly adaptable infrastructure and cybersecurity professional who excels under pressure, can travel on short notice, has strong forensic and incident response capabilities, and possesses the technical expertise to remediate, secure, rebuild, and support complex enterprise environments across diverse client organizations. Great customer service skills are required to maintain a calm and professional atmosphere during these stressful times for our clients. Company Description The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion. Company DescriptionThe Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.
09/22/2026
Full time
Job DescriptionJob Description Senior IT Infrastructure & Cybersecurity Consultant (Traveling Contractor) Position Overview We are seeking a highly skilled Senior IT Infrastructure & Cybersecurity Incident Remediation Consultant to provide on-demand onsite and remote support for clients across the United States. This contractor position requires a versatile IT professional with deep expertise in cybersecurity remediation, server engineering/administration, network engineering, incident response, and digital forensics. As client requests arise, the consultant will travel to customer locations throughout the 48 contiguous states to remediate infected clients. The ability to quickly contain, isolate and remediate the infected network will be required. After that part is done, you will need to rebuild secure and restore critical IT environments. Typical assignments range from one to two weeks and will include cybersecurity incidents, infrastructure failures, backup restorations, remediation efforts, vulnerability management, disaster recovery efforts, and system migrations. This role is ideal for an experienced professional who can remain calm during crises, independently manage complex technical challenges, preserve forensic evidence during the process, and securely rebuild compromised systems and networks. Key Responsibilities Cybersecurity Incident Response & Remediation Respond to active cybersecurity incidents and infrastructure compromises. Assess affected environments and develop remediation plans. Securely rebuild compromised systems without destroying critical forensic evidence. Perform vulnerability assessments and remediation activities using tools such as: Nessus Qualys Microsoft security tools Deploy security patches, CVE remediation, and system-hardening standards. Conduct threat hunting activities to identify Indicators of Compromise (IoCs) and Indicators of Attack (IoAs). Investigate suspicious activity and validate containment efforts. Support security recovery and post-incident restoration efforts. Infrastructure & Systems Administration Rebuild enterprise servers, ESX hosts, virtualization restoration, and network environments. Build, configure, deploy, and support Windows servers from the ground up and/or from backups Administer and support: Domain Controllers VMware hosts and virtual environments VMs, data stores, snapshots, and VMDKs Active Directory File Servers Group Policy DNS DHCP Microsoft Hyper-V Perform routine preventative maintenance and infrastructure upgrades. Execute backup, recovery, and disaster recovery procedures. Create and maintain technical documentation, diagrams, procedures, and daily updates to system progress. Network Engineering & Security Configure, manage, and support firewalls from multiple vendors, including Fortinet, SonicWall and Cisco. Troubleshoot and resolve complex network and system issues. Implement network security controls and system hardening measures. Administer and troubleshoot: TCP/IP networking VLANs Routing and switching Subnetting Enterprise connectivity issues Continuously monitor infrastructure for performance and security concerns. Digital Forensics & Evidence Preservation Preserve digital evidence while supporting incident response activities. Capture and analyze volatile system data, including memory and active process information. Conduct live forensic triage of compromised systems. Perform bit-stream imaging and forensic evidence collection using tools such as: FTK Imager EnCase Windows Live Response Open-source forensic utilities Analyze event logs, network traffic, and forensic artifacts. Review: Windows Event Logs System logs Security logs Wireshark packet captures Maintain chain of custody and confidentiality requirements throughout investigations. Root Cause Analysis & Crisis Management Lead technical response efforts during high-pressure incidents and critical outages. Analyze and identify root causes of security incidents, infrastructure failures, and system disruptions. Maintain operational effectiveness during emergency response situations. Develop corrective action plans to prevent recurring issues. Communicate findings and recommendations to technical and non-technical stakeholders. Client & Project Support Travel to client locations nationwide on short notice. Work independently or collaboratively with internal and client teams. Manage multiple projects and competing priorities. Maintain professionalism, confidentiality, and adherence to project scope requirements. Provide exceptional customer service and technical leadership during onsite engagements. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field. Minimum 3-5 years of experience in: Cybersecurity Remediation (3+ years) Incident Response (3+ years) Systems Administration (10+ years) Network Administration (10+ years) Infrastructure Engineering (10+ years) Experience building and configuring servers from scratch. Hands-on experience with: Active Directory Group Policy DNS DHCP Windows Server VMware Hyper-V Strong knowledge of: TCP/IP VLANs Subnetting Enterprise networking Experience administering Fortinet, Cisco, SonicWall, or similar firewall platforms. Familiarity with forensic collection methodologies and incident response processes. Ability to analyze logs, packet captures, and system artifacts for investigative purposes. Strong troubleshooting, analytical, and critical-thinking abilities. Ability to work independently with minimal supervision. Excellent documentation and communication skills. Ability to travel extensively and respond to client requests within 24 hours. Ability to work flexible schedules, including evenings, weekends, and emergency response situations as needed. Preferred Qualifications Microsoft Certifications (MCSA, MCSE, Azure Administrator, Azure Security) VMware Certified Professional (VCP) Cisco Certifications (CCNA, CCNP) Security Certifications such as: Security+ Network+ CySA+ CISSP CISM CASP+ GCIH GCFA GCFE PMP Certification Experience with: Digital Forensics Threat Hunting Security Operations Data Center Migrations Physical Incident Response Previous consulting or professional services experience. Ideal Candidate: The ideal candidate is a highly adaptable infrastructure and cybersecurity professional who excels under pressure, can travel on short notice, has strong forensic and incident response capabilities, and possesses the technical expertise to remediate, secure, rebuild, and support complex enterprise environments across diverse client organizations. Great customer service skills are required to maintain a calm and professional atmosphere during these stressful times for our clients. Company Description The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion. Company DescriptionThe Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.
Senior IT Infrastructure Cybersecurity Traveling Contractor
Plexos Group Saint Petersburg, Florida
Job DescriptionJob Description Senior IT Infrastructure & Cybersecurity Consultant (Traveling Contractor) Position Overview We are seeking a highly skilled Senior IT Infrastructure & Cybersecurity Incident Remediation Consultant to provide on-demand onsite and remote support for clients across the United States. This contractor position requires a versatile IT professional with deep expertise in cybersecurity remediation, server engineering/administration, network engineering, incident response, and digital forensics. As client requests arise, the consultant will travel to customer locations throughout the 48 contiguous states to remediate infected clients. The ability to quickly contain, isolate and remediate the infected network will be required. After that part is done, you will need to rebuild secure and restore critical IT environments. Typical assignments range from one to two weeks and will include cybersecurity incidents, infrastructure failures, backup restorations, remediation efforts, vulnerability management, disaster recovery efforts, and system migrations. This role is ideal for an experienced professional who can remain calm during crises, independently manage complex technical challenges, preserve forensic evidence during the process, and securely rebuild compromised systems and networks. Key Responsibilities Cybersecurity Incident Response & Remediation Respond to active cybersecurity incidents and infrastructure compromises. Assess affected environments and develop remediation plans. Securely rebuild compromised systems without destroying critical forensic evidence. Perform vulnerability assessments and remediation activities using tools such as: Nessus Qualys Microsoft security tools Deploy security patches, CVE remediation, and system-hardening standards. Conduct threat hunting activities to identify Indicators of Compromise (IoCs) and Indicators of Attack (IoAs). Investigate suspicious activity and validate containment efforts. Support security recovery and post-incident restoration efforts. Infrastructure & Systems Administration Rebuild enterprise servers, ESX hosts, virtualization restoration, and network environments. Build, configure, deploy, and support Windows servers from the ground up and/or from backups Administer and support: Domain Controllers VMware hosts and virtual environments VMs, data stores, snapshots, and VMDKs Active Directory File Servers Group Policy DNS DHCP Microsoft Hyper-V Perform routine preventative maintenance and infrastructure upgrades. Execute backup, recovery, and disaster recovery procedures. Create and maintain technical documentation, diagrams, procedures, and daily updates to system progress. Network Engineering & Security Configure, manage, and support firewalls from multiple vendors, including Fortinet, SonicWall and Cisco. Troubleshoot and resolve complex network and system issues. Implement network security controls and system hardening measures. Administer and troubleshoot: TCP/IP networking VLANs Routing and switching Subnetting Enterprise connectivity issues Continuously monitor infrastructure for performance and security concerns. Digital Forensics & Evidence Preservation Preserve digital evidence while supporting incident response activities. Capture and analyze volatile system data, including memory and active process information. Conduct live forensic triage of compromised systems. Perform bit-stream imaging and forensic evidence collection using tools such as: FTK Imager EnCase Windows Live Response Open-source forensic utilities Analyze event logs, network traffic, and forensic artifacts. Review: Windows Event Logs System logs Security logs Wireshark packet captures Maintain chain of custody and confidentiality requirements throughout investigations. Root Cause Analysis & Crisis Management Lead technical response efforts during high-pressure incidents and critical outages. Analyze and identify root causes of security incidents, infrastructure failures, and system disruptions. Maintain operational effectiveness during emergency response situations. Develop corrective action plans to prevent recurring issues. Communicate findings and recommendations to technical and non-technical stakeholders. Client & Project Support Travel to client locations nationwide on short notice. Work independently or collaboratively with internal and client teams. Manage multiple projects and competing priorities. Maintain professionalism, confidentiality, and adherence to project scope requirements. Provide exceptional customer service and technical leadership during onsite engagements. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field. Minimum 3-5 years of experience in: Cybersecurity Remediation (3+ years) Incident Response (3+ years) Systems Administration (10+ years) Network Administration (10+ years) Infrastructure Engineering (10+ years) Experience building and configuring servers from scratch. Hands-on experience with: Active Directory Group Policy DNS DHCP Windows Server VMware Hyper-V Strong knowledge of: TCP/IP VLANs Subnetting Enterprise networking Experience administering Fortinet, Cisco, SonicWall, or similar firewall platforms. Familiarity with forensic collection methodologies and incident response processes. Ability to analyze logs, packet captures, and system artifacts for investigative purposes. Strong troubleshooting, analytical, and critical-thinking abilities. Ability to work independently with minimal supervision. Excellent documentation and communication skills. Ability to travel extensively and respond to client requests within 24 hours. Ability to work flexible schedules, including evenings, weekends, and emergency response situations as needed. Preferred Qualifications Microsoft Certifications (MCSA, MCSE, Azure Administrator, Azure Security) VMware Certified Professional (VCP) Cisco Certifications (CCNA, CCNP) Security Certifications such as: Security+ Network+ CySA+ CISSP CISM CASP+ GCIH GCFA GCFE PMP Certification Experience with: Digital Forensics Threat Hunting Security Operations Data Center Migrations Physical Incident Response Previous consulting or professional services experience. Ideal Candidate: The ideal candidate is a highly adaptable infrastructure and cybersecurity professional who excels under pressure, can travel on short notice, has strong forensic and incident response capabilities, and possesses the technical expertise to remediate, secure, rebuild, and support complex enterprise environments across diverse client organizations. Great customer service skills are required to maintain a calm and professional atmosphere during these stressful times for our clients. Company Description The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion. Company DescriptionThe Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.
09/22/2026
Full time
Job DescriptionJob Description Senior IT Infrastructure & Cybersecurity Consultant (Traveling Contractor) Position Overview We are seeking a highly skilled Senior IT Infrastructure & Cybersecurity Incident Remediation Consultant to provide on-demand onsite and remote support for clients across the United States. This contractor position requires a versatile IT professional with deep expertise in cybersecurity remediation, server engineering/administration, network engineering, incident response, and digital forensics. As client requests arise, the consultant will travel to customer locations throughout the 48 contiguous states to remediate infected clients. The ability to quickly contain, isolate and remediate the infected network will be required. After that part is done, you will need to rebuild secure and restore critical IT environments. Typical assignments range from one to two weeks and will include cybersecurity incidents, infrastructure failures, backup restorations, remediation efforts, vulnerability management, disaster recovery efforts, and system migrations. This role is ideal for an experienced professional who can remain calm during crises, independently manage complex technical challenges, preserve forensic evidence during the process, and securely rebuild compromised systems and networks. Key Responsibilities Cybersecurity Incident Response & Remediation Respond to active cybersecurity incidents and infrastructure compromises. Assess affected environments and develop remediation plans. Securely rebuild compromised systems without destroying critical forensic evidence. Perform vulnerability assessments and remediation activities using tools such as: Nessus Qualys Microsoft security tools Deploy security patches, CVE remediation, and system-hardening standards. Conduct threat hunting activities to identify Indicators of Compromise (IoCs) and Indicators of Attack (IoAs). Investigate suspicious activity and validate containment efforts. Support security recovery and post-incident restoration efforts. Infrastructure & Systems Administration Rebuild enterprise servers, ESX hosts, virtualization restoration, and network environments. Build, configure, deploy, and support Windows servers from the ground up and/or from backups Administer and support: Domain Controllers VMware hosts and virtual environments VMs, data stores, snapshots, and VMDKs Active Directory File Servers Group Policy DNS DHCP Microsoft Hyper-V Perform routine preventative maintenance and infrastructure upgrades. Execute backup, recovery, and disaster recovery procedures. Create and maintain technical documentation, diagrams, procedures, and daily updates to system progress. Network Engineering & Security Configure, manage, and support firewalls from multiple vendors, including Fortinet, SonicWall and Cisco. Troubleshoot and resolve complex network and system issues. Implement network security controls and system hardening measures. Administer and troubleshoot: TCP/IP networking VLANs Routing and switching Subnetting Enterprise connectivity issues Continuously monitor infrastructure for performance and security concerns. Digital Forensics & Evidence Preservation Preserve digital evidence while supporting incident response activities. Capture and analyze volatile system data, including memory and active process information. Conduct live forensic triage of compromised systems. Perform bit-stream imaging and forensic evidence collection using tools such as: FTK Imager EnCase Windows Live Response Open-source forensic utilities Analyze event logs, network traffic, and forensic artifacts. Review: Windows Event Logs System logs Security logs Wireshark packet captures Maintain chain of custody and confidentiality requirements throughout investigations. Root Cause Analysis & Crisis Management Lead technical response efforts during high-pressure incidents and critical outages. Analyze and identify root causes of security incidents, infrastructure failures, and system disruptions. Maintain operational effectiveness during emergency response situations. Develop corrective action plans to prevent recurring issues. Communicate findings and recommendations to technical and non-technical stakeholders. Client & Project Support Travel to client locations nationwide on short notice. Work independently or collaboratively with internal and client teams. Manage multiple projects and competing priorities. Maintain professionalism, confidentiality, and adherence to project scope requirements. Provide exceptional customer service and technical leadership during onsite engagements. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field. Minimum 3-5 years of experience in: Cybersecurity Remediation (3+ years) Incident Response (3+ years) Systems Administration (10+ years) Network Administration (10+ years) Infrastructure Engineering (10+ years) Experience building and configuring servers from scratch. Hands-on experience with: Active Directory Group Policy DNS DHCP Windows Server VMware Hyper-V Strong knowledge of: TCP/IP VLANs Subnetting Enterprise networking Experience administering Fortinet, Cisco, SonicWall, or similar firewall platforms. Familiarity with forensic collection methodologies and incident response processes. Ability to analyze logs, packet captures, and system artifacts for investigative purposes. Strong troubleshooting, analytical, and critical-thinking abilities. Ability to work independently with minimal supervision. Excellent documentation and communication skills. Ability to travel extensively and respond to client requests within 24 hours. Ability to work flexible schedules, including evenings, weekends, and emergency response situations as needed. Preferred Qualifications Microsoft Certifications (MCSA, MCSE, Azure Administrator, Azure Security) VMware Certified Professional (VCP) Cisco Certifications (CCNA, CCNP) Security Certifications such as: Security+ Network+ CySA+ CISSP CISM CASP+ GCIH GCFA GCFE PMP Certification Experience with: Digital Forensics Threat Hunting Security Operations Data Center Migrations Physical Incident Response Previous consulting or professional services experience. Ideal Candidate: The ideal candidate is a highly adaptable infrastructure and cybersecurity professional who excels under pressure, can travel on short notice, has strong forensic and incident response capabilities, and possesses the technical expertise to remediate, secure, rebuild, and support complex enterprise environments across diverse client organizations. Great customer service skills are required to maintain a calm and professional atmosphere during these stressful times for our clients. Company Description The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion. Company DescriptionThe Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.
Application Engineer, Data Center Hardware
Karman Remote, Oregon
Karman is a fast-growing NVIDIA-backed AI company enabling AI data centers to dynamically orchestrate power and unlock more compute capacity from existing energy infrastructure. For over a decade, we have applied AI to the electric grid - bringing real-time visibility and power-flow control to complex energy infrastructure. Our Karman platform, built on a custom NVIDIA module, brings that same capability to AI data centers, giving operators a way to better use the power already available to them. We are looking for an Application Engineer, Data Center Hardware to own the electrical power integration surface between Karman and customer data center environments. This person will design and validate rack-level power distribution, redundancy, and sequencing configurations, and lead the installation procedures that get Karman running reliably in production. The role requires solid working knowledge of rack-level networking to coordinate with customer network teams and support installation-time connectivity, but architecting network solutions is not a primary responsibility of this role. We are looking for candidates who are technically deep in electrical power systems, comfortable owning ambiguity, and energized by close, hands-on customer engagement. This is a founding role in a new Application Engineering function. Because the integration surface is still being defined, this role carries real influence over the processes, tools, and standards that future engineers will build on. Responsibilities Design and validate electrical power integration, including PDUs, power shelves, redundancy architectures, and power sequencing Build and validate complete rack configurations in Utilidata's lab (PDUs, power shelves, TOR switches, servers, and Karman hardware) before customer deployment, with primary focus on power system design and validation Design and own the installation checklists and procedures that guide electrical power integration at customer sites; ensure they are precise, repeatable, and executable by field teams Execute installation checklists and sign off on electrical power integration during initial customer deployments Debug rack-level issues spanning power, thermal, and mechanical domains, both in lab validation and at customer sites Support rack-level network connectivity as part of installation - applying VLAN assignments and switch port configurations to specifications provided by customer network engineering teams - without owning network architecture or design Coordinate with customer network engineering teams to align power integration work with existing network topologies and requirements Lead customer-facing technical calls and on-site visits with data center operations teams to gather electrical power integration requirements Create and maintain integration artifacts, including installation checklists, power validation checklists, configuration guides, KPI trackers, and after-action reports Support the TechOps team with electrical power expertise for escalated production incidents tied to initial installation Take an AI-first approach to building the Application Engineering function's repeatable processes, templates, and documentation Serve as the feedback loop between customer deployments and core engineering, translating field integration learnings into product improvements Participate in on-call rotation to provide 24x7 customer support Minimum Qualifications 6+ years of hands-on experience in data center network engineering, electrical power systems, or rack-level infrastructure integration Bachelor's degree in Electrical Engineering, Computer Engineering, or a closely related field OR equivalent training and on the job experience Deep working knowledge of rack-level networking, including switching, VLANs, and network configuration across varied customer topologies Strong understanding of electrical power distribution at the rack level, including PDUs, power shelves, redundancy architectures, and power sequencing Demonstrated ability to configure rack-level infrastructure and integrate new hardware into existing data center environments using industry-standard tools, including TOR switch CLIs, SSH or serial console access, Wireshark, PDU management consoles, and NetBox or equivalent DCIM tooling Experience designing and executing installation and validation procedures, with the ability to own checklist creation and sign-off Ability to debug rack-level issues spanning power, thermal, mechanical, and networking domains Strong communication and interpersonal skills, with the ability to translate technical requirements clearly for both engineering teams and data center operations stakeholders High learning agility and the ability to ramp quickly in a fast-moving, early-stage product environment Willingness to travel periodically for customer site visits, initial installations, and deployment validation Enhanced Qualifications (Nice to Have) Experience with out-of-band management interfaces (e.g., IPMI, Redfish, iDRAC) for rack equipment configuration and monitoring Familiarity with power quality requirements, power sequencing, and electrical considerations specific to data center environments Understanding of thermal and mechanical integration considerations at the rack level Prior experience creating and owning field installation procedures or technician-facing documentation Experience working in a customer-facing or field-deployment engineering role Salary range: $175,000 to $245,000 base compensation depending on experience and level, plus stock options. This role spans multiple job levels; final level and compensation will be determined based on the candidate's experience. Location: This position can be performed remotely from within the United States. Preference will be given to candidates based in or around the Bay Area, CA. Periodic travel to customer data center sites and the company's HQ in Ann Arbor, MI is required. Our Commitments Karman values the diversity of our team. We provide equal employment opportunities without regard to race, color, religion, creed, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability, mental disability, medical condition, pregnancy or childbirth, sexual orientation, genetics, genetic information, marital status, or status as a covered veteran or any other basis protected by applicable federal, state, and local laws. We are committed to: Creating a diverse and inclusive workplace that is welcoming, supportive, affirming, and respectful Empowering employees to solve problems and work together to make a difference Providing mentorship and growth opportunities as part of a collaborative team A flexible work environment with flexible paid time off Competitive compensation and benefits, including health, dental, vision, and employer-match 401(k)
09/22/2026
Full time
Karman is a fast-growing NVIDIA-backed AI company enabling AI data centers to dynamically orchestrate power and unlock more compute capacity from existing energy infrastructure. For over a decade, we have applied AI to the electric grid - bringing real-time visibility and power-flow control to complex energy infrastructure. Our Karman platform, built on a custom NVIDIA module, brings that same capability to AI data centers, giving operators a way to better use the power already available to them. We are looking for an Application Engineer, Data Center Hardware to own the electrical power integration surface between Karman and customer data center environments. This person will design and validate rack-level power distribution, redundancy, and sequencing configurations, and lead the installation procedures that get Karman running reliably in production. The role requires solid working knowledge of rack-level networking to coordinate with customer network teams and support installation-time connectivity, but architecting network solutions is not a primary responsibility of this role. We are looking for candidates who are technically deep in electrical power systems, comfortable owning ambiguity, and energized by close, hands-on customer engagement. This is a founding role in a new Application Engineering function. Because the integration surface is still being defined, this role carries real influence over the processes, tools, and standards that future engineers will build on. Responsibilities Design and validate electrical power integration, including PDUs, power shelves, redundancy architectures, and power sequencing Build and validate complete rack configurations in Utilidata's lab (PDUs, power shelves, TOR switches, servers, and Karman hardware) before customer deployment, with primary focus on power system design and validation Design and own the installation checklists and procedures that guide electrical power integration at customer sites; ensure they are precise, repeatable, and executable by field teams Execute installation checklists and sign off on electrical power integration during initial customer deployments Debug rack-level issues spanning power, thermal, and mechanical domains, both in lab validation and at customer sites Support rack-level network connectivity as part of installation - applying VLAN assignments and switch port configurations to specifications provided by customer network engineering teams - without owning network architecture or design Coordinate with customer network engineering teams to align power integration work with existing network topologies and requirements Lead customer-facing technical calls and on-site visits with data center operations teams to gather electrical power integration requirements Create and maintain integration artifacts, including installation checklists, power validation checklists, configuration guides, KPI trackers, and after-action reports Support the TechOps team with electrical power expertise for escalated production incidents tied to initial installation Take an AI-first approach to building the Application Engineering function's repeatable processes, templates, and documentation Serve as the feedback loop between customer deployments and core engineering, translating field integration learnings into product improvements Participate in on-call rotation to provide 24x7 customer support Minimum Qualifications 6+ years of hands-on experience in data center network engineering, electrical power systems, or rack-level infrastructure integration Bachelor's degree in Electrical Engineering, Computer Engineering, or a closely related field OR equivalent training and on the job experience Deep working knowledge of rack-level networking, including switching, VLANs, and network configuration across varied customer topologies Strong understanding of electrical power distribution at the rack level, including PDUs, power shelves, redundancy architectures, and power sequencing Demonstrated ability to configure rack-level infrastructure and integrate new hardware into existing data center environments using industry-standard tools, including TOR switch CLIs, SSH or serial console access, Wireshark, PDU management consoles, and NetBox or equivalent DCIM tooling Experience designing and executing installation and validation procedures, with the ability to own checklist creation and sign-off Ability to debug rack-level issues spanning power, thermal, mechanical, and networking domains Strong communication and interpersonal skills, with the ability to translate technical requirements clearly for both engineering teams and data center operations stakeholders High learning agility and the ability to ramp quickly in a fast-moving, early-stage product environment Willingness to travel periodically for customer site visits, initial installations, and deployment validation Enhanced Qualifications (Nice to Have) Experience with out-of-band management interfaces (e.g., IPMI, Redfish, iDRAC) for rack equipment configuration and monitoring Familiarity with power quality requirements, power sequencing, and electrical considerations specific to data center environments Understanding of thermal and mechanical integration considerations at the rack level Prior experience creating and owning field installation procedures or technician-facing documentation Experience working in a customer-facing or field-deployment engineering role Salary range: $175,000 to $245,000 base compensation depending on experience and level, plus stock options. This role spans multiple job levels; final level and compensation will be determined based on the candidate's experience. Location: This position can be performed remotely from within the United States. Preference will be given to candidates based in or around the Bay Area, CA. Periodic travel to customer data center sites and the company's HQ in Ann Arbor, MI is required. Our Commitments Karman values the diversity of our team. We provide equal employment opportunities without regard to race, color, religion, creed, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability, mental disability, medical condition, pregnancy or childbirth, sexual orientation, genetics, genetic information, marital status, or status as a covered veteran or any other basis protected by applicable federal, state, and local laws. We are committed to: Creating a diverse and inclusive workplace that is welcoming, supportive, affirming, and respectful Empowering employees to solve problems and work together to make a difference Providing mentorship and growth opportunities as part of a collaborative team A flexible work environment with flexible paid time off Competitive compensation and benefits, including health, dental, vision, and employer-match 401(k)
Integris
Systems Technician
Integris San Antonio, Texas
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/22/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
CNC Programmer/Machinist - R
Amentum Space Exploration Division Huntsville, Alabama
Grow With Us Your growth matters to usthats why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like Team Lead Academy, education reimbursement, mentoring, and company sponsored networking events, you can take control of your own career path on your own terms with a company that believes in you. A Place Where You Belong At the Amentum Space Exploration Division, people are at the heart of our business. We reflect a diversity of cultures, backgrounds, and experiences. We expect our people, clients, and partners to treat one another with dignity and respect. This means promoting inclusion, celebrating diversity, and appreciating the differences we all bring to our workplace. Support Your Well-Being Our comprehensive benefits package includes wellness programs, 11 paid holidays, parental leave, paid time off, employee perks and much more. With these benefits, plus the option for flexible schedules and possible remote a few days a week (depending on customer requirements) well support you as you pursue a balanced, fulfilling lifeat work and at home. Position Description: The Amentum Space Exploration Division (ASED) CNC Programmer/Machinist will program and operate CNC mills and lathes to produce materials test specimens and test fixtures to support the Space Launch System (SLS) vehicle. The machinist will also perform manual machining operations as necessary to support the needs of the laboratory. Work will take place at NASA Marshall Space Flight Center. Position responsibilities include: Convert Computer Aided Design (CAD) models and drawings to numerically controlled machine code using programs such as SURFCAM. Manufacture primarily metal parts using computer numerically controlled (CNC) and manual machining techniques. Manufacture metal parts using wire Electrical Discharge Machining (EDM) and plunge EDM. Maintain a clean and safe work area. Operate cranes and rig loads. Operate forklifts. Qualifications: Typically, educational requirement is a High School diploma or GED or equivalent; and at least 10 years of experience and continuing education, or an associate degree or equivalent at least 6 years of experience. The selected candidate must possess demonstrated experience using: Computer Aided Machining (CAM) programs such as SURFCAM. CAM mills and lathes. Manual mills, lathes, saws and shears. Desired experience: Computer Aided Design (CAD) programs such as Solid Edge. DMG Mori Seiki machining equipment such as mills, lathes and/or turning centers. Haas VF-series mills. Mitsubishi Wire EDM Mitsubishi Plunge EDM. Star ID will be required to obtain access to MSFC. Proof of U.S. Citizenship is required. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language. We are a background screening, drug-free workplace. ASED offers a partnership in which you can grow personally and professionally within a framework of strong leadership, competitive compensation, and rewarding career paths. Come join our team on the Engineering Services and Science Capability Augmentation (ESSCA) contract whose work is destined to have a long-range effect on future generations! To review career opportunities and to submit your resume for Amentum Space Exploration Division in Huntsville, AL, visit (link removed) aseddotspace Select Career Opportunities to reach ASED jobs o Search & choose Job by title o Upload your resume to apply online o Sign-in / Register your profile / Set up Job Alerts
09/21/2026
Grow With Us Your growth matters to usthats why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like Team Lead Academy, education reimbursement, mentoring, and company sponsored networking events, you can take control of your own career path on your own terms with a company that believes in you. A Place Where You Belong At the Amentum Space Exploration Division, people are at the heart of our business. We reflect a diversity of cultures, backgrounds, and experiences. We expect our people, clients, and partners to treat one another with dignity and respect. This means promoting inclusion, celebrating diversity, and appreciating the differences we all bring to our workplace. Support Your Well-Being Our comprehensive benefits package includes wellness programs, 11 paid holidays, parental leave, paid time off, employee perks and much more. With these benefits, plus the option for flexible schedules and possible remote a few days a week (depending on customer requirements) well support you as you pursue a balanced, fulfilling lifeat work and at home. Position Description: The Amentum Space Exploration Division (ASED) CNC Programmer/Machinist will program and operate CNC mills and lathes to produce materials test specimens and test fixtures to support the Space Launch System (SLS) vehicle. The machinist will also perform manual machining operations as necessary to support the needs of the laboratory. Work will take place at NASA Marshall Space Flight Center. Position responsibilities include: Convert Computer Aided Design (CAD) models and drawings to numerically controlled machine code using programs such as SURFCAM. Manufacture primarily metal parts using computer numerically controlled (CNC) and manual machining techniques. Manufacture metal parts using wire Electrical Discharge Machining (EDM) and plunge EDM. Maintain a clean and safe work area. Operate cranes and rig loads. Operate forklifts. Qualifications: Typically, educational requirement is a High School diploma or GED or equivalent; and at least 10 years of experience and continuing education, or an associate degree or equivalent at least 6 years of experience. The selected candidate must possess demonstrated experience using: Computer Aided Machining (CAM) programs such as SURFCAM. CAM mills and lathes. Manual mills, lathes, saws and shears. Desired experience: Computer Aided Design (CAD) programs such as Solid Edge. DMG Mori Seiki machining equipment such as mills, lathes and/or turning centers. Haas VF-series mills. Mitsubishi Wire EDM Mitsubishi Plunge EDM. Star ID will be required to obtain access to MSFC. Proof of U.S. Citizenship is required. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language. We are a background screening, drug-free workplace. ASED offers a partnership in which you can grow personally and professionally within a framework of strong leadership, competitive compensation, and rewarding career paths. Come join our team on the Engineering Services and Science Capability Augmentation (ESSCA) contract whose work is destined to have a long-range effect on future generations! To review career opportunities and to submit your resume for Amentum Space Exploration Division in Huntsville, AL, visit (link removed) aseddotspace Select Career Opportunities to reach ASED jobs o Search & choose Job by title o Upload your resume to apply online o Sign-in / Register your profile / Set up Job Alerts
Sr. UX Designer
Cella Austin, Texas
Location: Austin, TexasJob Type: ContractCompensation Range: $70 - 75 per hourAre you ready to shape the digital experiences that power everyday financial lives for millions of users? Join a leading financial services organization to drive high-impact UX solutions across a dynamic, high-visibility platform. In this role, you will act as a consultative partner across multi-functional teams, transforming complex functional needs into elegant, human-centered designs.Has to be local to Austin, TX. 4x week in office. Responsibilities:Facilitate collaborative design sessions and iterative prototyping to deliver end-to-end omnichannel solutions across complex financial platforms.Drive strategic design reviews and cross-functional alignment to establish scalable UX frameworks that balance functionality with simplicity.Execute high-fidelity wireframes, user flows, and comprehensive design documentation to accelerate seamless product development cycles.Partner with UX research and engineering teams to validate design choices, optimize design systems, and maximize business impact.Qualifications:5+ years of dedicated user experience design experience within complex digital ecosystems or financial platforms.Specialized expertise with design systems, modern prototyping tools (Figma, Sketch), and industry-standard UX methodologies.Proven track record of leveraging iterative design and consultative alignment to drive quantifiable improvement in user engagement.Bachelor's degree in Interaction Design, HCI, or related field; exceptional collaborative skills with a growth-oriented mindset.JOBID: 76 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
09/21/2026
Full time
Location: Austin, TexasJob Type: ContractCompensation Range: $70 - 75 per hourAre you ready to shape the digital experiences that power everyday financial lives for millions of users? Join a leading financial services organization to drive high-impact UX solutions across a dynamic, high-visibility platform. In this role, you will act as a consultative partner across multi-functional teams, transforming complex functional needs into elegant, human-centered designs.Has to be local to Austin, TX. 4x week in office. Responsibilities:Facilitate collaborative design sessions and iterative prototyping to deliver end-to-end omnichannel solutions across complex financial platforms.Drive strategic design reviews and cross-functional alignment to establish scalable UX frameworks that balance functionality with simplicity.Execute high-fidelity wireframes, user flows, and comprehensive design documentation to accelerate seamless product development cycles.Partner with UX research and engineering teams to validate design choices, optimize design systems, and maximize business impact.Qualifications:5+ years of dedicated user experience design experience within complex digital ecosystems or financial platforms.Specialized expertise with design systems, modern prototyping tools (Figma, Sketch), and industry-standard UX methodologies.Proven track record of leveraging iterative design and consultative alignment to drive quantifiable improvement in user engagement.Bachelor's degree in Interaction Design, HCI, or related field; exceptional collaborative skills with a growth-oriented mindset.JOBID: 76 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
Electrician PLC Termination/Programmer
Premier Trade Services Colorado City, Texas
Job Description Job Description Premier Trade Services Staffing is HIRING! PLC TERMINATION ELECTRICIAN - DATA CENTER Position Summary We are seeking experienced PLC Termination Electricians to support electrical and controls installations on large-scale data center projects. The ideal candidate will have hands-on experience terminating PLC I/O, control panels, instrumentation, and low-voltage control wiring while working from electrical drawings, schematics, and termination schedules. Key Responsibilities Perform PLC I/O terminations inside control panels and electrical cabinets. Terminate control wiring, terminal blocks, relays, sensors, and instrumentation. Install and terminate 24VDC control circuits and PLC input/output wiring. Read and interpret electrical schematics, wiring diagrams, panel layouts, and I/O schedules. Perform point-to-point wiring and verify proper wire identification and termination. Install, label, and terminate control cables according to project specifications. Perform continuity checks and verify wiring before energization. Assist with PLC panel installation, startup, commissioning, and troubleshooting. Work with digital and analog I/O , including 4-20 mA instrumentation when applicable. Terminate wiring associated with VFDs, motor controls, contactors, relays, and control devices. Identify and troubleshoot wiring issues, incorrect terminations, and control-circuit problems. Use electrical test equipment such as multimeters and continuity testers. Maintain accurate wire labeling and documentation. Coordinate with electricians, controls technicians, engineers, and project supervisors. Follow all data center safety requirements, company policies, and OSHA/NEC standards . Maintain a clean and organized work area and follow proper LOTO procedures . Required Qualifications Commercial, industrial, or data center electrical experience. Hands-on experience with PLC panel wiring and terminations . Ability to read electrical schematics and wiring diagrams. Experience with terminal blocks, control wiring, and PLC I/O. Knowledge of 24VDC control circuits. Ability to identify wires using drawings, wire numbers, and termination schedules. Experience performing continuity and point-to-point checks. Ability to use basic electrical testing equipment. Strong understanding of electrical safety practices. Ability to work efficiently in a fast-paced construction environment. Preferred Experience Experience with Allen-Bradley/Rockwell, Siemens, or Schneider PLC systems . Data center construction experience. Experience with control panels and MCCs. VFD installation and termination experience. Instrumentation and 4-20 mA circuits. PLC commissioning and startup experience. OSHA 10 or OSHA 30 certification. Electrical apprenticeship or journeyman-level training. Physical Requirements Ability to stand, walk, bend, kneel, and work for extended periods. Ability to work from ladders, lifts, and elevated platforms when required. Ability to lift and carry electrical materials and tools. Ability to work in active construction and data center environments. Must be able to wear required PPE and follow site-specific safety requirements. Ideal Candidate The ideal candidate is a detail-oriented electrician with strong PLC termination and control-panel experience who can accurately follow drawings, identify wiring, complete terminations, perform testing, and work safely as part of a data center electrical team. Company Description We consider applicants for all positions without regard for race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. All employees are subject to Form I-9 Employment Eligibility. Company Description We consider applicants for all positions without regard for race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. All employees are subject to Form I-9 Employment Eligibility.
09/21/2026
Full time
Job Description Job Description Premier Trade Services Staffing is HIRING! PLC TERMINATION ELECTRICIAN - DATA CENTER Position Summary We are seeking experienced PLC Termination Electricians to support electrical and controls installations on large-scale data center projects. The ideal candidate will have hands-on experience terminating PLC I/O, control panels, instrumentation, and low-voltage control wiring while working from electrical drawings, schematics, and termination schedules. Key Responsibilities Perform PLC I/O terminations inside control panels and electrical cabinets. Terminate control wiring, terminal blocks, relays, sensors, and instrumentation. Install and terminate 24VDC control circuits and PLC input/output wiring. Read and interpret electrical schematics, wiring diagrams, panel layouts, and I/O schedules. Perform point-to-point wiring and verify proper wire identification and termination. Install, label, and terminate control cables according to project specifications. Perform continuity checks and verify wiring before energization. Assist with PLC panel installation, startup, commissioning, and troubleshooting. Work with digital and analog I/O , including 4-20 mA instrumentation when applicable. Terminate wiring associated with VFDs, motor controls, contactors, relays, and control devices. Identify and troubleshoot wiring issues, incorrect terminations, and control-circuit problems. Use electrical test equipment such as multimeters and continuity testers. Maintain accurate wire labeling and documentation. Coordinate with electricians, controls technicians, engineers, and project supervisors. Follow all data center safety requirements, company policies, and OSHA/NEC standards . Maintain a clean and organized work area and follow proper LOTO procedures . Required Qualifications Commercial, industrial, or data center electrical experience. Hands-on experience with PLC panel wiring and terminations . Ability to read electrical schematics and wiring diagrams. Experience with terminal blocks, control wiring, and PLC I/O. Knowledge of 24VDC control circuits. Ability to identify wires using drawings, wire numbers, and termination schedules. Experience performing continuity and point-to-point checks. Ability to use basic electrical testing equipment. Strong understanding of electrical safety practices. Ability to work efficiently in a fast-paced construction environment. Preferred Experience Experience with Allen-Bradley/Rockwell, Siemens, or Schneider PLC systems . Data center construction experience. Experience with control panels and MCCs. VFD installation and termination experience. Instrumentation and 4-20 mA circuits. PLC commissioning and startup experience. OSHA 10 or OSHA 30 certification. Electrical apprenticeship or journeyman-level training. Physical Requirements Ability to stand, walk, bend, kneel, and work for extended periods. Ability to work from ladders, lifts, and elevated platforms when required. Ability to lift and carry electrical materials and tools. Ability to work in active construction and data center environments. Must be able to wear required PPE and follow site-specific safety requirements. Ideal Candidate The ideal candidate is a detail-oriented electrician with strong PLC termination and control-panel experience who can accurately follow drawings, identify wiring, complete terminations, perform testing, and work safely as part of a data center electrical team. Company Description We consider applicants for all positions without regard for race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. All employees are subject to Form I-9 Employment Eligibility. Company Description We consider applicants for all positions without regard for race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. All employees are subject to Form I-9 Employment Eligibility.
Senior UX Designer
Cella Austin, Texas
Location: Austin, TexasJob Type: ContractCompensation Range: $75.12 - 78.12 per hourWe are seeking an experienced UX/Product Designer to join our MarTech Planning and Enablement Team and design intuitive, scalable authoring experiences within Sanity Studio. The role involves partnering with cross-functional teams to simplify complex content workflows, translate business needs into effective UX solutions, and enhance platform adoption and efficiency.The ideal candidate has strong experience in enterprise product design, CMS platforms, content authoring, and end-to-end content workflows.Responsibilities:Drive the design of intuitive content authoring, editing, review, approval, and publishing experiences within Sanity Studio.Develop user flows, journey maps, wireframes, prototypes, and high-fidelity designs that support product development and stakeholder alignment.Define authoring interaction patterns, UX standards, and design principles that enable scalable and consistent content operations.Balance business objectives, user needs, governance requirements, and technical constraints to deliver effective solutions.Partner with experience and design system teams to translate approved client-facing patterns and components into effective authoring controls, previews, guardrails, and workflows within Sanity Studio.Content Authoring and Workflow DesignPartner with content strategists, marketers, UX designers, and platform teams to understand content creation, design system, and publishing requirements.Design authoring experiences that support content models, metadata, taxonomy, governance, localization, and content reuse.Streamline workflows to reduce manual effort, improve usability, and enable efficient content operations at scale.Establish scalable authoring patterns that support platform growth and evolving business needs.Research and ValidationConduct discovery activities to understand user needs, workflow challenges, and operational pain points.Leverage user feedback, analytics, research findings, and usability testing to inform design decisions.Validate concepts and prototypes with stakeholders and end users.Use qualitative and quantitative inputs to continuously improve platform usability and adoption.Cross-Functional CollaborationPartner closely with Product Managers, Business Analysts, Content Strategists, Engineers, Architects, and Design peers throughout the product lifecycle.Collaborate with development teams to ensure authoring interface designs are feasible, scalable, and aligned with platform capabilities.Facilitate workshops and working sessions to align on requirements, workflows, and user experience decisions.Advocate for user-centered design and content first thinking while balancing delivery timelines and business priorities.Qualifications:7+ years of Product Design, UX Design, Service Design, or related experience.3+ years focused on experience with content-first authoring within headless CMS systems.Proven experience designing enterprise applications, workflow-based platforms, or content management solutions.Strong portfolio demonstrating end-to-end product design across complex business problems.Expertise in user-centered design methodologies, interaction design, information architecture, and usability principles.Ability to translate complex business requirements into intuitive and scalable user experiences.Strong systems-thinking and problem-solving capabilities.Excellent facilitation, communication, and stakeholder management skills.Experience working in Agile product development environments.JOBID: 11 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
09/21/2026
Full time
Location: Austin, TexasJob Type: ContractCompensation Range: $75.12 - 78.12 per hourWe are seeking an experienced UX/Product Designer to join our MarTech Planning and Enablement Team and design intuitive, scalable authoring experiences within Sanity Studio. The role involves partnering with cross-functional teams to simplify complex content workflows, translate business needs into effective UX solutions, and enhance platform adoption and efficiency.The ideal candidate has strong experience in enterprise product design, CMS platforms, content authoring, and end-to-end content workflows.Responsibilities:Drive the design of intuitive content authoring, editing, review, approval, and publishing experiences within Sanity Studio.Develop user flows, journey maps, wireframes, prototypes, and high-fidelity designs that support product development and stakeholder alignment.Define authoring interaction patterns, UX standards, and design principles that enable scalable and consistent content operations.Balance business objectives, user needs, governance requirements, and technical constraints to deliver effective solutions.Partner with experience and design system teams to translate approved client-facing patterns and components into effective authoring controls, previews, guardrails, and workflows within Sanity Studio.Content Authoring and Workflow DesignPartner with content strategists, marketers, UX designers, and platform teams to understand content creation, design system, and publishing requirements.Design authoring experiences that support content models, metadata, taxonomy, governance, localization, and content reuse.Streamline workflows to reduce manual effort, improve usability, and enable efficient content operations at scale.Establish scalable authoring patterns that support platform growth and evolving business needs.Research and ValidationConduct discovery activities to understand user needs, workflow challenges, and operational pain points.Leverage user feedback, analytics, research findings, and usability testing to inform design decisions.Validate concepts and prototypes with stakeholders and end users.Use qualitative and quantitative inputs to continuously improve platform usability and adoption.Cross-Functional CollaborationPartner closely with Product Managers, Business Analysts, Content Strategists, Engineers, Architects, and Design peers throughout the product lifecycle.Collaborate with development teams to ensure authoring interface designs are feasible, scalable, and aligned with platform capabilities.Facilitate workshops and working sessions to align on requirements, workflows, and user experience decisions.Advocate for user-centered design and content first thinking while balancing delivery timelines and business priorities.Qualifications:7+ years of Product Design, UX Design, Service Design, or related experience.3+ years focused on experience with content-first authoring within headless CMS systems.Proven experience designing enterprise applications, workflow-based platforms, or content management solutions.Strong portfolio demonstrating end-to-end product design across complex business problems.Expertise in user-centered design methodologies, interaction design, information architecture, and usability principles.Ability to translate complex business requirements into intuitive and scalable user experiences.Strong systems-thinking and problem-solving capabilities.Excellent facilitation, communication, and stakeholder management skills.Experience working in Agile product development environments.JOBID: 11 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
Network Security Engineer
Arctiq Duluth, Georgia
Job Description Job Description Company Overview: Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. This is a 3-month contract-to-hire position with one of Arctiq's clients. It is on-site in Alpharetta, GA. Position Overview: We are seeking a highly skilled Network Security Engineer to support and manage global physical security and infrastructure operations. This role is responsible for deploying, maintaining, and supporting enterprise security systems, access control platforms, surveillance technologies, and supporting infrastructure across a distributed global environment. The ideal candidate will have extensive hands-on experience with cloud-based security platforms, smart-hands support, access control systems, video surveillance solutions, and infrastructure hardware. This position is security-focused, with networking knowledge serving as a supporting competency. This is an onsite role (5 days/week) with participation in an on-call support rotation required, supporting global operations across multiple time zones (8am-5pm core hours). Occasional travel to support installations and operational initiatives may be required. Responsibilities: Physical Security Operations Administer and support global physical security systems and operations Deploy, configure, and maintain enterprise access control platforms including Verkada, Avigilon, and Openpath Manage and troubleshoot camera systems, access control hardware, and monitoring solutions Configure and support wired access control panels and associated infrastructure Monitor security events and ensure operational health of physical security platforms globally Perform firmware updates, patching, and lifecycle management of security devices Global Infrastructure & Security Operations Monitor the health, availability, and performance of global physical security and infrastructure systems Proactively monitor enterprise security platforms, servers, storage systems, network connectivity, and associated cloud services Investigate and resolve alerts, outages, and performance degradation across global environments Perform firmware upgrades, software updates, and security patching for cameras, access control systems, servers, and supporting infrastructure Maintain operational dashboards and monitoring tools to ensure continuous visibility of security and infrastructure assets worldwide Coordinate incident response activities related to security systems, storage platforms, server infrastructure, and connectivity disruptions Infrastructure & Smart Hands Support Provide smart-hands support for servers, network equipment, access control systems, surveillance devices, PCs/desktop hardware, and infrastructure management tools Deploy new hardware and perform rack-and-stack activities Configure, install, and commission security and infrastructure equipment using standardized deployment procedures Coordinate hardware replacements, upgrades, and equipment refresh activities Support remote sites and assist local teams with physical installations and troubleshooting Security Technology Administration Manage cloud-based security platforms and associated integrations Support hardware and software components of security ecosystems Ensure security systems maintain operational availability and compliance requirements Develop and maintain documentation, standard operating procedures, and asset inventories Incident Response & Support Participate in an on-call rotation providing after-hours support Respond to outages involving security systems, camera platforms, access control services, and connectivity-related incidents Troubleshoot loss-of-connectivity events and coordinate restoration efforts Escalate and coordinate with vendors and internal infrastructure teams as required Qualifications: Required: 8+ years of experience in physical security technology, infrastructure operations, or network/security engineering Hands-on experience supporting Verkada, Avigilon, Openpath, enterprise camera systems, and access control platforms Experience deploying and maintaining cloud-based security solutions Strong troubleshooting skills across hardware, software, and connectivity issues Experience with cabling, wiring, access panels, surveillance equipment, and supporting infrastructure Understanding of networking fundamentals including TCP/IP, switching, routing, VLANs, and remote connectivity Experience supporting servers, storage systems, and enterprise infrastructure environments Ability to travel occasionally to support installations and operational initiatives Preferred: Experience supporting global security operations centers (SOC) or enterprise security programs Familiarity with enterprise monitoring and infrastructure management tools Experience managing firmware, software upgrades, and device lifecycle planning Security industry certifications or vendor certifications related to access control or video surveillance systems Knowledge of physical security best practices and operational risk management Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.
09/20/2026
Full time
Job Description Job Description Company Overview: Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. This is a 3-month contract-to-hire position with one of Arctiq's clients. It is on-site in Alpharetta, GA. Position Overview: We are seeking a highly skilled Network Security Engineer to support and manage global physical security and infrastructure operations. This role is responsible for deploying, maintaining, and supporting enterprise security systems, access control platforms, surveillance technologies, and supporting infrastructure across a distributed global environment. The ideal candidate will have extensive hands-on experience with cloud-based security platforms, smart-hands support, access control systems, video surveillance solutions, and infrastructure hardware. This position is security-focused, with networking knowledge serving as a supporting competency. This is an onsite role (5 days/week) with participation in an on-call support rotation required, supporting global operations across multiple time zones (8am-5pm core hours). Occasional travel to support installations and operational initiatives may be required. Responsibilities: Physical Security Operations Administer and support global physical security systems and operations Deploy, configure, and maintain enterprise access control platforms including Verkada, Avigilon, and Openpath Manage and troubleshoot camera systems, access control hardware, and monitoring solutions Configure and support wired access control panels and associated infrastructure Monitor security events and ensure operational health of physical security platforms globally Perform firmware updates, patching, and lifecycle management of security devices Global Infrastructure & Security Operations Monitor the health, availability, and performance of global physical security and infrastructure systems Proactively monitor enterprise security platforms, servers, storage systems, network connectivity, and associated cloud services Investigate and resolve alerts, outages, and performance degradation across global environments Perform firmware upgrades, software updates, and security patching for cameras, access control systems, servers, and supporting infrastructure Maintain operational dashboards and monitoring tools to ensure continuous visibility of security and infrastructure assets worldwide Coordinate incident response activities related to security systems, storage platforms, server infrastructure, and connectivity disruptions Infrastructure & Smart Hands Support Provide smart-hands support for servers, network equipment, access control systems, surveillance devices, PCs/desktop hardware, and infrastructure management tools Deploy new hardware and perform rack-and-stack activities Configure, install, and commission security and infrastructure equipment using standardized deployment procedures Coordinate hardware replacements, upgrades, and equipment refresh activities Support remote sites and assist local teams with physical installations and troubleshooting Security Technology Administration Manage cloud-based security platforms and associated integrations Support hardware and software components of security ecosystems Ensure security systems maintain operational availability and compliance requirements Develop and maintain documentation, standard operating procedures, and asset inventories Incident Response & Support Participate in an on-call rotation providing after-hours support Respond to outages involving security systems, camera platforms, access control services, and connectivity-related incidents Troubleshoot loss-of-connectivity events and coordinate restoration efforts Escalate and coordinate with vendors and internal infrastructure teams as required Qualifications: Required: 8+ years of experience in physical security technology, infrastructure operations, or network/security engineering Hands-on experience supporting Verkada, Avigilon, Openpath, enterprise camera systems, and access control platforms Experience deploying and maintaining cloud-based security solutions Strong troubleshooting skills across hardware, software, and connectivity issues Experience with cabling, wiring, access panels, surveillance equipment, and supporting infrastructure Understanding of networking fundamentals including TCP/IP, switching, routing, VLANs, and remote connectivity Experience supporting servers, storage systems, and enterprise infrastructure environments Ability to travel occasionally to support installations and operational initiatives Preferred: Experience supporting global security operations centers (SOC) or enterprise security programs Familiarity with enterprise monitoring and infrastructure management tools Experience managing firmware, software upgrades, and device lifecycle planning Security industry certifications or vendor certifications related to access control or video surveillance systems Knowledge of physical security best practices and operational risk management Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.
Communications Service Center Engineer
St. Louis Metropolitan Police Department Saint Louis, Missouri
Job Description Job Description Position Summary Performs duties to install, maintain and repair radio and microwave communications, and telecommunications equipment for St. Louis Metropolitan Police Department and the City of St. Louis. FUNCTIONS OF THE JOB Essential Functions Install, maintain and repair fixed-end radio, microwave, audio logging recorders, and telecommunications equipment. Evaluate diagnostic reports regarding the trunked radio system, phone system, voicemail system, microwave link, and the communications infrastructure network and take any appropriate action based on those reports. Install, maintain and repair cable, to include fiber optic cable and associated electronics. Install, maintain and repair city agencies' subscriber radio equipment. Install, maintain and repair police department communications equipment. Install, maintain and repair recording devices for the police department. Evaluate radio frequency spectrum to locate external radio frequency carriers interfering with the radio communications system. Assist in training Specialist II's and installers. Install, maintain and administer computer networks and components associated with radio, recording and telecommunications systems. Assist the Communications Service Center Specialist II's and the Radio/Communication Equipment Installers when needed. Understand and maintain microwave data radio systems. Ability to work without direct supervision and manage projects. Confer with, and make recommendations to management, relating to policies and administration of the various networks and systems. Comply with revisions from time to time after mutual consultation. Regular, punctual attendance is required. QUALIFICATION REQUIREMENTS Knowledge: Bachelor Degree in Electronics, Electrical Engineering or equivalent experience. Advanced working knowledge of electronics, computer networking and radio frequency propagation. Certified Wireless Network Administrator (CWNA) certification or equivalent, such as various COMPTIA certifications. Will be provided one year to obtain after employment. Federal Communications Commission General Radio/Telephone Operator License or Equivalent. Will be provided one year to obtain after employment. Experience: Minimum of four years experience in electronics or equivalent with at least three years in radio frequency trunking or equivalent. Skills and Abilities: Data Utilization: Requires the ability to process, calculate, compute, summate, and/or tabulate data and/or information. Includes the ability to perform subsequent action in relation to these computational operations. Human Interaction: Requires the ability to provide guidance, assistance and/or interpretation to co-workers, other city departments, businesses and the public, on how to apply policies, procedures and standards to specific situations Equipment, Machinery, Tools and Materials Use: Requires the ability to operate a variety of office equipment such as computer terminal, typewriter, telephone, fax machine, two-way radio, calculator/adding machine, computer printer and photocopier. Some positions may utilize a two-way radio. Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information such as regulations, requests for service, various forms, work orders, permit applications, receipts, account activity records, schedules, directories, maps, correspondence and general operating manuals. Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; calculate decimals and percentage. Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral or diagram form. Involves semi-routine standardized work, with some latitude for independent judgment regarding choices of action. Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties that may be subject to frequent change. Environmental Factors: Work is normally performed in an office environment under generally safe and comfortable conditions where exposure to irate individuals poses a very limited risk of injury. Physical Requirements: Sitting, Standing, Walking, Climbing, Stooping, Kneeling, Reaching, Pushing, Pulling, Grasping, Hearing, Talking. Clarity of vision at 20 inches or less and 20 feet or more with the ability to adjust the eye to bring objects into sharp focus, to judge distance and space relationships and to distinguish colors. Employee required to exert 25 to 50 pounds of force occasionally and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force continuously to lift, push, pull or otherwise move objects. Sensory Requirements: Requires the ability to recognize and identify individual characteristics of colors and shapes to read maps, and sounds to communicate with others. Ability to sustain prolonged visual concentration. Ability to apply knowledge under extreme pressure and responsibility. Apply common sense understanding to carry out instructions furnished in written or oral form. Ability to communicate effectively both written and oral. Ability to work independently. Ability to work with various levels of employees. Ability to troubleshoot and solve problems. Ability to document modifications to original system designs or the design of a system. Ability to manage projects. Perform miscellaneous tasks as directed. Working Environment: Normal office environment with attending outside functions when required. Employee exposed to noise, heat, cold, chemicals, electrical current, gases and fumes. Machines, Tools, Equipment and Work Aids: Personal Computer Power Tools, Hand Tools, Computer Digital Volt Meter Diagnostic Equipment Communications Monitor Oscilloscope Fiber Optic Light Source Spectrum Analyzer. Telephone Copier/Fax Machine PHYSICAL/VISUAL ACTIVITIES OR DEMANDS Sitting, Standing, Walking, Climbing, Stooping, Kneeling, Reaching, Pushing, Pulling, Grasping, Hearing, Talking. Clarity of vision at 20 inches or less and 20 feet or more with the ability to adjust the eye to bring objects into sharp focus, to judge distance and space relationships and to distinguish colors. Employee required to exert 25 to 50 pounds of force occasionally and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force continuously to lift, push, pull or otherwise move objects. The St. Louis Metropolitan Police Department is an Equal Opportunity Employer. The job description does not necessarily contain all of the actual or essential duties of this position. All job offers are contingent upon passing a medical evaluation/drug screen and criminal background check. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. "Commonly associated" is not intended to mean always or only. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate. Company Description Welcome to the St. Louis Metropolitan Police Department, the home to some of the nation's finest police officers and civilian employees. Established in 1808, our Department has a rich history and many traditions. We strive to provide the city of St. Louis with the highest level of police service. Our department is dedicated to diversity and inclusion and we are committed to community policing. Our workforce is made up of over 400 civilian employees and 1,100 sworn officers. Our police officers interact daily with citizens and they have the opportunity to make a positive difference in the lives of St. Louisans. We believe policing is one of the most rewarding and noble professions. Company Description Welcome to the St. Louis Metropolitan Police Department, the home to some of the nation's finest police officers and civilian employees. Established in 1808, our Department has a rich history and many traditions. We strive to provide the city of St. Louis with the highest level of police service. Our department is dedicated to diversity and inclusion and we are committed to community policing. Our workforce is made up of over 400 civilian employees and 1,100 sworn officers. Our police officers interact daily with citizens and they have the opportunity to make a positive difference in the lives of St. Louisans. We believe policing is one of the most rewarding and noble professions.
09/19/2026
Full time
Job Description Job Description Position Summary Performs duties to install, maintain and repair radio and microwave communications, and telecommunications equipment for St. Louis Metropolitan Police Department and the City of St. Louis. FUNCTIONS OF THE JOB Essential Functions Install, maintain and repair fixed-end radio, microwave, audio logging recorders, and telecommunications equipment. Evaluate diagnostic reports regarding the trunked radio system, phone system, voicemail system, microwave link, and the communications infrastructure network and take any appropriate action based on those reports. Install, maintain and repair cable, to include fiber optic cable and associated electronics. Install, maintain and repair city agencies' subscriber radio equipment. Install, maintain and repair police department communications equipment. Install, maintain and repair recording devices for the police department. Evaluate radio frequency spectrum to locate external radio frequency carriers interfering with the radio communications system. Assist in training Specialist II's and installers. Install, maintain and administer computer networks and components associated with radio, recording and telecommunications systems. Assist the Communications Service Center Specialist II's and the Radio/Communication Equipment Installers when needed. Understand and maintain microwave data radio systems. Ability to work without direct supervision and manage projects. Confer with, and make recommendations to management, relating to policies and administration of the various networks and systems. Comply with revisions from time to time after mutual consultation. Regular, punctual attendance is required. QUALIFICATION REQUIREMENTS Knowledge: Bachelor Degree in Electronics, Electrical Engineering or equivalent experience. Advanced working knowledge of electronics, computer networking and radio frequency propagation. Certified Wireless Network Administrator (CWNA) certification or equivalent, such as various COMPTIA certifications. Will be provided one year to obtain after employment. Federal Communications Commission General Radio/Telephone Operator License or Equivalent. Will be provided one year to obtain after employment. Experience: Minimum of four years experience in electronics or equivalent with at least three years in radio frequency trunking or equivalent. Skills and Abilities: Data Utilization: Requires the ability to process, calculate, compute, summate, and/or tabulate data and/or information. Includes the ability to perform subsequent action in relation to these computational operations. Human Interaction: Requires the ability to provide guidance, assistance and/or interpretation to co-workers, other city departments, businesses and the public, on how to apply policies, procedures and standards to specific situations Equipment, Machinery, Tools and Materials Use: Requires the ability to operate a variety of office equipment such as computer terminal, typewriter, telephone, fax machine, two-way radio, calculator/adding machine, computer printer and photocopier. Some positions may utilize a two-way radio. Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information such as regulations, requests for service, various forms, work orders, permit applications, receipts, account activity records, schedules, directories, maps, correspondence and general operating manuals. Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; calculate decimals and percentage. Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral or diagram form. Involves semi-routine standardized work, with some latitude for independent judgment regarding choices of action. Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties that may be subject to frequent change. Environmental Factors: Work is normally performed in an office environment under generally safe and comfortable conditions where exposure to irate individuals poses a very limited risk of injury. Physical Requirements: Sitting, Standing, Walking, Climbing, Stooping, Kneeling, Reaching, Pushing, Pulling, Grasping, Hearing, Talking. Clarity of vision at 20 inches or less and 20 feet or more with the ability to adjust the eye to bring objects into sharp focus, to judge distance and space relationships and to distinguish colors. Employee required to exert 25 to 50 pounds of force occasionally and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force continuously to lift, push, pull or otherwise move objects. Sensory Requirements: Requires the ability to recognize and identify individual characteristics of colors and shapes to read maps, and sounds to communicate with others. Ability to sustain prolonged visual concentration. Ability to apply knowledge under extreme pressure and responsibility. Apply common sense understanding to carry out instructions furnished in written or oral form. Ability to communicate effectively both written and oral. Ability to work independently. Ability to work with various levels of employees. Ability to troubleshoot and solve problems. Ability to document modifications to original system designs or the design of a system. Ability to manage projects. Perform miscellaneous tasks as directed. Working Environment: Normal office environment with attending outside functions when required. Employee exposed to noise, heat, cold, chemicals, electrical current, gases and fumes. Machines, Tools, Equipment and Work Aids: Personal Computer Power Tools, Hand Tools, Computer Digital Volt Meter Diagnostic Equipment Communications Monitor Oscilloscope Fiber Optic Light Source Spectrum Analyzer. Telephone Copier/Fax Machine PHYSICAL/VISUAL ACTIVITIES OR DEMANDS Sitting, Standing, Walking, Climbing, Stooping, Kneeling, Reaching, Pushing, Pulling, Grasping, Hearing, Talking. Clarity of vision at 20 inches or less and 20 feet or more with the ability to adjust the eye to bring objects into sharp focus, to judge distance and space relationships and to distinguish colors. Employee required to exert 25 to 50 pounds of force occasionally and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force continuously to lift, push, pull or otherwise move objects. The St. Louis Metropolitan Police Department is an Equal Opportunity Employer. The job description does not necessarily contain all of the actual or essential duties of this position. All job offers are contingent upon passing a medical evaluation/drug screen and criminal background check. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. "Commonly associated" is not intended to mean always or only. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate. Company Description Welcome to the St. Louis Metropolitan Police Department, the home to some of the nation's finest police officers and civilian employees. Established in 1808, our Department has a rich history and many traditions. We strive to provide the city of St. Louis with the highest level of police service. Our department is dedicated to diversity and inclusion and we are committed to community policing. Our workforce is made up of over 400 civilian employees and 1,100 sworn officers. Our police officers interact daily with citizens and they have the opportunity to make a positive difference in the lives of St. Louisans. We believe policing is one of the most rewarding and noble professions. Company Description Welcome to the St. Louis Metropolitan Police Department, the home to some of the nation's finest police officers and civilian employees. Established in 1808, our Department has a rich history and many traditions. We strive to provide the city of St. Louis with the highest level of police service. Our department is dedicated to diversity and inclusion and we are committed to community policing. Our workforce is made up of over 400 civilian employees and 1,100 sworn officers. Our police officers interact daily with citizens and they have the opportunity to make a positive difference in the lives of St. Louisans. We believe policing is one of the most rewarding and noble professions.
Cybersecurity Network Engineer
Addison Group Grapeland, Texas
Job Description Job Description Role: Cybersecurity / Network Engineer Location: Houston, TX (Hybrid) Pay Range: $120,000 - $125,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k) About the Role We are seeking a Cybersecurity / Network Engineer to take ownership of a growing enterprise network and help shape the organization's long-term infrastructure and security strategy. This role combines hands-on network engineering with cybersecurity oversight, making it an excellent opportunity for someone who enjoys building secure, scalable environments while proactively identifying opportunities for improvement. The ideal candidate has experience managing enterprise network infrastructure, strengthening security posture, and partnering with third-party security providers to protect business operations. This position is best suited for someone who takes initiative, thinks strategically, and is comfortable serving as the technical owner of a complex network environment. Primary Responsibilities Manage, maintain, and optimize enterprise network infrastructure across multiple locations. Design, implement, and support secure networking solutions including firewalls, VPNs, wireless networks, and SD-WAN connectivity. Administer and support Cisco Meraki and Fortinet network environments. Partner with third-party security vendors to monitor, investigate, and respond to cybersecurity events. Lead vulnerability remediation efforts and support ongoing risk reduction initiatives. Develop and enhance security policies, standards, and best practices to strengthen the organization's cybersecurity posture. Support compliance initiatives including NIST and CMMC frameworks. Perform regular security assessments, identify infrastructure risks, and recommend improvements. Administer core Microsoft infrastructure including Active Directory, DNS, DHCP, and Group Policy. Troubleshoot network, server, and infrastructure issues across both on-premises and cloud environments. Maintain accurate network diagrams, technical documentation, and system inventories. Provide Tier II/III infrastructure support and collaborate with internal teams on technology initiatives. Participate in infrastructure planning, capacity management, and continuous improvement efforts. Required Background 5+ years of experience in Network Engineering, Cybersecurity, or Infrastructure Engineering. Experience administering Cisco Meraki networking environments. Hands-on experience managing Fortinet/FortiGate firewalls. Strong understanding of enterprise networking including routing, switching, VPNs, wireless networking, and SD-WAN. Experience supporting Microsoft Active Directory, DNS, DHCP, and Group Policy. Knowledge of cybersecurity frameworks such as NIST and/or CMMC. Experience working through a cybersecurity incident, including investigation, remediation, and recovery efforts. Experience coordinating with third-party security vendors or managed security providers. Strong troubleshooting skills across network and infrastructure technologies. Skills & Qualifications Strong understanding of network architecture, cybersecurity principles, and infrastructure best practices. Ability to proactively identify risks and implement long-term technical improvements. Excellent problem-solving and analytical skills. Strong verbal and written communication skills. Ability to work independently while collaborating with cross-functional teams. Experience with VMware, SAN/NAS storage, or cloud infrastructure is a plus. Familiarity with endpoint security platforms, vulnerability management, SIEM solutions, or email security tools is preferred. Comfortable supporting multiple locations and occasional travel to local data center facilities as needed. Self-motivated with a strong sense of ownership and accountability. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 005-009
09/19/2026
Full time
Job Description Job Description Role: Cybersecurity / Network Engineer Location: Houston, TX (Hybrid) Pay Range: $120,000 - $125,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k) About the Role We are seeking a Cybersecurity / Network Engineer to take ownership of a growing enterprise network and help shape the organization's long-term infrastructure and security strategy. This role combines hands-on network engineering with cybersecurity oversight, making it an excellent opportunity for someone who enjoys building secure, scalable environments while proactively identifying opportunities for improvement. The ideal candidate has experience managing enterprise network infrastructure, strengthening security posture, and partnering with third-party security providers to protect business operations. This position is best suited for someone who takes initiative, thinks strategically, and is comfortable serving as the technical owner of a complex network environment. Primary Responsibilities Manage, maintain, and optimize enterprise network infrastructure across multiple locations. Design, implement, and support secure networking solutions including firewalls, VPNs, wireless networks, and SD-WAN connectivity. Administer and support Cisco Meraki and Fortinet network environments. Partner with third-party security vendors to monitor, investigate, and respond to cybersecurity events. Lead vulnerability remediation efforts and support ongoing risk reduction initiatives. Develop and enhance security policies, standards, and best practices to strengthen the organization's cybersecurity posture. Support compliance initiatives including NIST and CMMC frameworks. Perform regular security assessments, identify infrastructure risks, and recommend improvements. Administer core Microsoft infrastructure including Active Directory, DNS, DHCP, and Group Policy. Troubleshoot network, server, and infrastructure issues across both on-premises and cloud environments. Maintain accurate network diagrams, technical documentation, and system inventories. Provide Tier II/III infrastructure support and collaborate with internal teams on technology initiatives. Participate in infrastructure planning, capacity management, and continuous improvement efforts. Required Background 5+ years of experience in Network Engineering, Cybersecurity, or Infrastructure Engineering. Experience administering Cisco Meraki networking environments. Hands-on experience managing Fortinet/FortiGate firewalls. Strong understanding of enterprise networking including routing, switching, VPNs, wireless networking, and SD-WAN. Experience supporting Microsoft Active Directory, DNS, DHCP, and Group Policy. Knowledge of cybersecurity frameworks such as NIST and/or CMMC. Experience working through a cybersecurity incident, including investigation, remediation, and recovery efforts. Experience coordinating with third-party security vendors or managed security providers. Strong troubleshooting skills across network and infrastructure technologies. Skills & Qualifications Strong understanding of network architecture, cybersecurity principles, and infrastructure best practices. Ability to proactively identify risks and implement long-term technical improvements. Excellent problem-solving and analytical skills. Strong verbal and written communication skills. Ability to work independently while collaborating with cross-functional teams. Experience with VMware, SAN/NAS storage, or cloud infrastructure is a plus. Familiarity with endpoint security platforms, vulnerability management, SIEM solutions, or email security tools is preferred. Comfortable supporting multiple locations and occasional travel to local data center facilities as needed. Self-motivated with a strong sense of ownership and accountability. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 005-009
Network Security Engineer
SpaceXAI Palo Alto, California
Job Description Job Description SpaceXAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: We are seeking a seasoned Senior Network Security Engineer to join our dynamic security team. The ideal candidate will possess deep expertise in network security technologies, focusing on switching and routing systems within cloud-native and AI-focused infrastructure. You will thrive in a fast-paced, challenging environment, demonstrating adaptability, excellent multitasking skills, and the drive to tackle complex security issues independently while ensuring robust protection for our innovative technologies. RESPONSIBILITIES: Serve as a subject matter expert in network security, particularly firewalls, VPNs, IDS/IPS, routing protocols (e.g., BGP, OSPF), and switching technologies. Manage and update firewall configurations across our enterprise network to align with operational and security needs. Deploy new firewalls, switches, routers, and network security devices in response to evolving threats and demands. Develop and propose innovative network security solutions to address operational challenges in routing and switching environments. Enhance security processes through thorough documentation and change management. Act as the primary resolver for complex network security issues, including escalation support. Ensure network security systems, switches, and routers are up-to-date with patches, firmware, and maintenance. Monitor and respond to security events in cloud environments (e.g., AWS, GCP, Azure, Datacenter), with emphasis on network traffic analysis. BASIC QUALIFICATIONS: Bachelor's degree in Computer Science, Cybersecurity, Information Systems, or a related field. 4+ years of experience in network security engineering, with hands-on focus on switching and routing. Certifications like CISA, CRISC, CGEIT, Security+, CASP+, or similar preferred. Strong understanding of network security principles, protocols (e.g., TCP/IP, VLANs, ACLs), and best practices for secure routing and switching. Proficiency in at least one major cloud platform (AWS, GCP, or Azure) and its network security services (e.g., VPCs, Security Groups). Experience with network analysis tools such as Wireshark, tcpdump; and vendors including Cisco, Juniper, Palo Alto Networks. Familiarity with scripting languages (e.g., Python, Bash) for automation of network security tasks. PREFERRED SKILLS AND EXPERIENCE: Relevant network-specific certifications (e.g., CCNP Security, CCIE Security, JNCIP-SEC, PCNSE). Experience in multi-cloud environments and Infrastructure as Code tools like Terraform for network provisioning. Knowledge of DevSecOps practices tailored to network security integration. Experience building custom tools or integrations for enhancing network security operations. Interest in leveraging AI for network threat detection and automation. Contributions to open-source projects in network security or related tools. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv) Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. COMPENSATION AND BENEFITS: $100,000 - $258,000 USD Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks. SpaceXAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.
09/19/2026
Full time
Job Description Job Description SpaceXAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: We are seeking a seasoned Senior Network Security Engineer to join our dynamic security team. The ideal candidate will possess deep expertise in network security technologies, focusing on switching and routing systems within cloud-native and AI-focused infrastructure. You will thrive in a fast-paced, challenging environment, demonstrating adaptability, excellent multitasking skills, and the drive to tackle complex security issues independently while ensuring robust protection for our innovative technologies. RESPONSIBILITIES: Serve as a subject matter expert in network security, particularly firewalls, VPNs, IDS/IPS, routing protocols (e.g., BGP, OSPF), and switching technologies. Manage and update firewall configurations across our enterprise network to align with operational and security needs. Deploy new firewalls, switches, routers, and network security devices in response to evolving threats and demands. Develop and propose innovative network security solutions to address operational challenges in routing and switching environments. Enhance security processes through thorough documentation and change management. Act as the primary resolver for complex network security issues, including escalation support. Ensure network security systems, switches, and routers are up-to-date with patches, firmware, and maintenance. Monitor and respond to security events in cloud environments (e.g., AWS, GCP, Azure, Datacenter), with emphasis on network traffic analysis. BASIC QUALIFICATIONS: Bachelor's degree in Computer Science, Cybersecurity, Information Systems, or a related field. 4+ years of experience in network security engineering, with hands-on focus on switching and routing. Certifications like CISA, CRISC, CGEIT, Security+, CASP+, or similar preferred. Strong understanding of network security principles, protocols (e.g., TCP/IP, VLANs, ACLs), and best practices for secure routing and switching. Proficiency in at least one major cloud platform (AWS, GCP, or Azure) and its network security services (e.g., VPCs, Security Groups). Experience with network analysis tools such as Wireshark, tcpdump; and vendors including Cisco, Juniper, Palo Alto Networks. Familiarity with scripting languages (e.g., Python, Bash) for automation of network security tasks. PREFERRED SKILLS AND EXPERIENCE: Relevant network-specific certifications (e.g., CCNP Security, CCIE Security, JNCIP-SEC, PCNSE). Experience in multi-cloud environments and Infrastructure as Code tools like Terraform for network provisioning. Knowledge of DevSecOps practices tailored to network security integration. Experience building custom tools or integrations for enhancing network security operations. Interest in leveraging AI for network threat detection and automation. Contributions to open-source projects in network security or related tools. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv) Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. COMPENSATION AND BENEFITS: $100,000 - $258,000 USD Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks. SpaceXAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.
Telecomm Quality Specialist - Northeast
OmniOn Power Pittsburgh, Pennsylvania
Job Description Job Description OmniOn Power currently has a Quality Specialist opportunity available. This role will be 100% remote, and the preferred locations are Pennsylvania, Maryland, New Jersey, Delaware, Ohio, or West Virginia. The Quality Specialist supports the consistent delivery of high-quality field installation services across telecom, cable, and data-center customer environments. This role performs field audits to verify that completed work meets customer requirements, applicable regulatory and industry standards, internal procedures, and documentation requirements. This role will report to the Services Quality Leader. DUTIES/RESPONSIBILITIES : As the Quality Specialist, you will: Conduct field audits of telecom, cable, and data-center installations to verify workmanship, safety, completeness, and compliance with customer, regulatory, industry, and internal requirements. Interpret customer standards, scopes of work, and installation requirements; communicate clear expectations to field teams and operational leaders. Document audit results, identify nonconformances and recurring trends, and support corrective actions through closure and effectiveness verification. Support the Services Quality Management System by maintaining audit records, contributing to procedures and work instructions, and promoting standardized execution across operations. Partner with operations, project management, and field teams to resolve quality issues, reduce rework, improve customer satisfaction, and strengthen first-time quality. Develop and deliver training, coaching, and feedback related to installation standards, audit findings, quality procedures, and continuous improvement opportunities. Analyze audit data, customer feedback, and performance metrics to identify risks, improvement opportunities, and best practices. Share lessons learned and effective practices across teams to support consistent performance and continuous improvement. Travel up to 60%, as required, to customer sites and operational locations. BASIC QUALIFICATIONS: 10 years of field experience in a DC power installation role Experience auditing, inspecting, installing, or managing work in telecom, cable, wireless, electrical, or data-center environments. Working knowledge of customer installation standards, quality systems, field documentation, and corrective-action processes. Ability to read and interpret technical drawings, scopes of work, standards, and installation documentation. Knowledge of Engineering requirements of DC Power products and TELCO industry standards Strong written communication, attention to detail, and ability to communicate findings constructively with field and operational teams. Ability to work independently in field environments and manage travel requirements. DESIRED CHARACTERISTICS: Excellent communication skills with the ability to effectively interact across all organizational levels. Licensed Master Electrician Proficient in using computer-based management and administrative tools, including Microsoft Office and Salesforce (SFDC). ELIGIBILTY REQUIREMENTS: Successful candidates must have and maintain a license to operate a motor vehicle. OmniOn Power will only employ those who are legally authorized to work in the United States for this opening. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Company Description We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise. Company Description We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise.
09/18/2026
Full time
Job Description Job Description OmniOn Power currently has a Quality Specialist opportunity available. This role will be 100% remote, and the preferred locations are Pennsylvania, Maryland, New Jersey, Delaware, Ohio, or West Virginia. The Quality Specialist supports the consistent delivery of high-quality field installation services across telecom, cable, and data-center customer environments. This role performs field audits to verify that completed work meets customer requirements, applicable regulatory and industry standards, internal procedures, and documentation requirements. This role will report to the Services Quality Leader. DUTIES/RESPONSIBILITIES : As the Quality Specialist, you will: Conduct field audits of telecom, cable, and data-center installations to verify workmanship, safety, completeness, and compliance with customer, regulatory, industry, and internal requirements. Interpret customer standards, scopes of work, and installation requirements; communicate clear expectations to field teams and operational leaders. Document audit results, identify nonconformances and recurring trends, and support corrective actions through closure and effectiveness verification. Support the Services Quality Management System by maintaining audit records, contributing to procedures and work instructions, and promoting standardized execution across operations. Partner with operations, project management, and field teams to resolve quality issues, reduce rework, improve customer satisfaction, and strengthen first-time quality. Develop and deliver training, coaching, and feedback related to installation standards, audit findings, quality procedures, and continuous improvement opportunities. Analyze audit data, customer feedback, and performance metrics to identify risks, improvement opportunities, and best practices. Share lessons learned and effective practices across teams to support consistent performance and continuous improvement. Travel up to 60%, as required, to customer sites and operational locations. BASIC QUALIFICATIONS: 10 years of field experience in a DC power installation role Experience auditing, inspecting, installing, or managing work in telecom, cable, wireless, electrical, or data-center environments. Working knowledge of customer installation standards, quality systems, field documentation, and corrective-action processes. Ability to read and interpret technical drawings, scopes of work, standards, and installation documentation. Knowledge of Engineering requirements of DC Power products and TELCO industry standards Strong written communication, attention to detail, and ability to communicate findings constructively with field and operational teams. Ability to work independently in field environments and manage travel requirements. DESIRED CHARACTERISTICS: Excellent communication skills with the ability to effectively interact across all organizational levels. Licensed Master Electrician Proficient in using computer-based management and administrative tools, including Microsoft Office and Salesforce (SFDC). ELIGIBILTY REQUIREMENTS: Successful candidates must have and maintain a license to operate a motor vehicle. OmniOn Power will only employ those who are legally authorized to work in the United States for this opening. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Company Description We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise. Company Description We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise.
Integris
Systems Technician
Integris Albuquerque, New Mexico
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/18/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Telecomm Quality Specialist - Northeast
OmniOn Power Pittsburgh, Pennsylvania
Job Description Job Description OmniOn Power currently has a Quality Specialist opportunity available. This role will be 100% remote, and the preferred locations are Pennsylvania, Maryland, New Jersey, Delaware, Ohio, or West Virginia. The Quality Specialist supports the consistent delivery of high-quality field installation services across telecom, cable, and data-center customer environments. This role performs field audits to verify that completed work meets customer requirements, applicable regulatory and industry standards, internal procedures, and documentation requirements. This role will report to the Services Quality Leader. DUTIES/RESPONSIBILITIES : As the Quality Specialist, you will: Conduct field audits of telecom, cable, and data-center installations to verify workmanship, safety, completeness, and compliance with customer, regulatory, industry, and internal requirements. Interpret customer standards, scopes of work, and installation requirements; communicate clear expectations to field teams and operational leaders. Document audit results, identify nonconformances and recurring trends, and support corrective actions through closure and effectiveness verification. Support the Services Quality Management System by maintaining audit records, contributing to procedures and work instructions, and promoting standardized execution across operations. Partner with operations, project management, and field teams to resolve quality issues, reduce rework, improve customer satisfaction, and strengthen first-time quality. Develop and deliver training, coaching, and feedback related to installation standards, audit findings, quality procedures, and continuous improvement opportunities. Analyze audit data, customer feedback, and performance metrics to identify risks, improvement opportunities, and best practices. Share lessons learned and effective practices across teams to support consistent performance and continuous improvement. Travel up to 60%, as required, to customer sites and operational locations. BASIC QUALIFICATIONS: 10 years of field experience in a DC power installation role Experience auditing, inspecting, installing, or managing work in telecom, cable, wireless, electrical, or data-center environments. Working knowledge of customer installation standards, quality systems, field documentation, and corrective-action processes. Ability to read and interpret technical drawings, scopes of work, standards, and installation documentation. Knowledge of Engineering requirements of DC Power products and TELCO industry standards Strong written communication, attention to detail, and ability to communicate findings constructively with field and operational teams. Ability to work independently in field environments and manage travel requirements. DESIRED CHARACTERISTICS: Excellent communication skills with the ability to effectively interact across all organizational levels. Licensed Master Electrician Proficient in using computer-based management and administrative tools, including Microsoft Office and Salesforce (SFDC). ELIGIBILTY REQUIREMENTS: Successful candidates must have and maintain a license to operate a motor vehicle. OmniOn Power will only employ those who are legally authorized to work in the United States for this opening. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Company Description We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise. Company Description We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise.
09/18/2026
Full time
Job Description Job Description OmniOn Power currently has a Quality Specialist opportunity available. This role will be 100% remote, and the preferred locations are Pennsylvania, Maryland, New Jersey, Delaware, Ohio, or West Virginia. The Quality Specialist supports the consistent delivery of high-quality field installation services across telecom, cable, and data-center customer environments. This role performs field audits to verify that completed work meets customer requirements, applicable regulatory and industry standards, internal procedures, and documentation requirements. This role will report to the Services Quality Leader. DUTIES/RESPONSIBILITIES : As the Quality Specialist, you will: Conduct field audits of telecom, cable, and data-center installations to verify workmanship, safety, completeness, and compliance with customer, regulatory, industry, and internal requirements. Interpret customer standards, scopes of work, and installation requirements; communicate clear expectations to field teams and operational leaders. Document audit results, identify nonconformances and recurring trends, and support corrective actions through closure and effectiveness verification. Support the Services Quality Management System by maintaining audit records, contributing to procedures and work instructions, and promoting standardized execution across operations. Partner with operations, project management, and field teams to resolve quality issues, reduce rework, improve customer satisfaction, and strengthen first-time quality. Develop and deliver training, coaching, and feedback related to installation standards, audit findings, quality procedures, and continuous improvement opportunities. Analyze audit data, customer feedback, and performance metrics to identify risks, improvement opportunities, and best practices. Share lessons learned and effective practices across teams to support consistent performance and continuous improvement. Travel up to 60%, as required, to customer sites and operational locations. BASIC QUALIFICATIONS: 10 years of field experience in a DC power installation role Experience auditing, inspecting, installing, or managing work in telecom, cable, wireless, electrical, or data-center environments. Working knowledge of customer installation standards, quality systems, field documentation, and corrective-action processes. Ability to read and interpret technical drawings, scopes of work, standards, and installation documentation. Knowledge of Engineering requirements of DC Power products and TELCO industry standards Strong written communication, attention to detail, and ability to communicate findings constructively with field and operational teams. Ability to work independently in field environments and manage travel requirements. DESIRED CHARACTERISTICS: Excellent communication skills with the ability to effectively interact across all organizational levels. Licensed Master Electrician Proficient in using computer-based management and administrative tools, including Microsoft Office and Salesforce (SFDC). ELIGIBILTY REQUIREMENTS: Successful candidates must have and maintain a license to operate a motor vehicle. OmniOn Power will only employ those who are legally authorized to work in the United States for this opening. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Company Description We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise. Company Description We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise.

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