OhioHealth is seeking an Epic Senior Systems Analyst to join our Information Technology team supporting our statewide healthcare network. In this role, you will lead the analysis, design, configuration, and optimization of Epic applications to enhance clinical and business workflows across our hospitals and ambulatory sites. You will partner closely with clinicians and operational leaders to translate requirements into secure, reliable Epic solutions, manage upgrades and integrations, and provide advanced troubleshooting and on-call support. OhioHealth offers a collaborative, inclusive culture, meaningful community impact, competitive benefits, and ongoing professional growth in a mission-driven healthcare environment.
Responsibilities
- Lead analysis, design, build, and optimization of Epic applications to support clinical and revenue cycle workflows
- Collaborate with clinicians, IT, and operations to gather requirements and translate them into Epic solutions
- Configure, test, and validate Epic enhancements, integrations, and upgrades
- Troubleshoot complex Epic issues, perform root-cause analysis, and implement sustainable fixes
- Develop documentation, training materials, and provide end-user support and education
- Ensure data integrity, privacy, and regulatory compliance across Epic systems
- Participate in on-call rotation and provide advanced production support
- Drive continuous improvement, standardization, and adoption of Epic best practices
Required Skills
- Epic application configuration (e.g., Epic
- Care, Ambulatory, Inpatient, or Revenue Cycle modules)
- Epic reporting tools (Reporting Workbench, Radar, Clarity/Caboodle concepts)
- Healthcare workflow analysis and process redesign
- Requirements gathering and technical specifications writing
- Systems integration (interfaces, HL7/FHIR concepts)
- SQL or data querying for validation and analysis
- Testing methodologies and change management in healthcare ITIncident, problem, and release management tools (e.g., Service
- Now)
- Regulatory and compliance awareness (HIPAA, security best practices)
- Project coordination and stakeholder communication