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Conversion Rate Optimization Analyst
Moxxi Digital New York City, New York
Job DescriptionJob Description Who We Are At Moxxi, we're redefining performance marketing with cutting-edge technology and a relentless focus on results. As a profitable, bootstrapped start-up, we are led by a team of industry veterans in performance marketing, ad tech, and digital publishing. Together, we're building the premier platform to incubate, scale, and optimize digitally born businesses, setting new standards for data-driven success. Our entrepreneurial team brings proven experience from both global corporations and fast-growing startups. We're passionate about delivering scalable, profitable outcomes for our partners through advanced profiling, targeting, and continuous optimization. Joining Moxxi means becoming part of a growing start-up in the heart of NYC, where you'll have the opportunity to accelerate your career, expand your skill set, and shape the future of performance marketing. Role Overview: SMS is one of Moxxi's fastest-growing owned media channels, reaching millions of consumers every week. As our Conversion Rate Optimization Analyst, you'll own the consumer-facing side of the channel: the web properties users land on when they click our messages, the pages they navigate, and the monetization experiences where engagement becomes revenue. As a Conversion Rate Optimization Analyst, your focus is to make every SMS click worth more. You'll launch new consumer web properties from the ground up - brand, content, and conversion flows - and then continuously optimize them for yield through testing, analytics, and fast iteration. Message volume is growing quickly; your job is to make sure revenue grows faster. You'll report directly to the head of the SMS channel, with full ownership of your metrics and a direct line of sight from your work to the P&L. Key Responsibilities: Conversion & Yield Optimization Own the post-click consumer journey: landing pages, content layouts, offer placement, and monetization mix with revenue per click as your core metric. Run a continuous experimentation program: page layouts, offer sequencing, content angles, and design variants, each measured against conversion and yield. Analyze funnel performance daily to find where users drop off and where value is being left on the table - then ship the fix. Collaborate with internal demand and yield teams to align what's shown on-page with what's converting, so the best offers get the best placement. Balance monetization with user trust, building experiences consumers genuinely engage with, protecting long-term channel health. Web Property Development Launch new consumer web properties end to end - brand identity, site structure, content, and signup/opt-in flows - using modern no-code and AI-assisted builders. Maintain quality and consistency across a growing portfolio of consumer brands, each presenting a polished, service-oriented experience. Ship fast: new properties and page variants go live in days, and every launch becomes a new surface to optimize. Build within regulatory and platform guardrails, ensuring every property meets industry compliance and content standards for consumer messaging. What You'll Bring: 3-5+ years in performance marketing, affiliate, or an SMS/lifecycle-adjacent space - you've owned a conversion or revenue metric and demonstrably moved it. Command of the conversion optimization toolkit: landing page testing, offer sequencing, layout and placement strategy, and audience segmentation. A strong analytical core - you pull your own data, find the patterns, and prioritize experiments by expected impact rather than intuition alone. Hands-on ability to build and ship web experiences with no-code / AI-assisted tools - you don't wait on a dev queue. Comfort operating within compliance frameworks for consumer marketing - or the discipline to master them quickly. Start-up scrappiness: you're proactive, resourceful, and bias toward action. Moxxi Values & Competencies Self-Starter - You take initiative and solve problems before they become problems. Curious & Analytical - You ask why, dig deep into data, and experiment to learn what works. Efficiency-Oriented - Fast, focused, and action-driven. Ownership-Focused - You treat the consumer journey like your own P&L. Organized Multitasker - You thrive in fast-paced, high-velocity environments. Strategic Communicator - You translate performance into insight and insight into action. Salary Range $70,000-$100,000 USD
09/21/2026
Full time
Job DescriptionJob Description Who We Are At Moxxi, we're redefining performance marketing with cutting-edge technology and a relentless focus on results. As a profitable, bootstrapped start-up, we are led by a team of industry veterans in performance marketing, ad tech, and digital publishing. Together, we're building the premier platform to incubate, scale, and optimize digitally born businesses, setting new standards for data-driven success. Our entrepreneurial team brings proven experience from both global corporations and fast-growing startups. We're passionate about delivering scalable, profitable outcomes for our partners through advanced profiling, targeting, and continuous optimization. Joining Moxxi means becoming part of a growing start-up in the heart of NYC, where you'll have the opportunity to accelerate your career, expand your skill set, and shape the future of performance marketing. Role Overview: SMS is one of Moxxi's fastest-growing owned media channels, reaching millions of consumers every week. As our Conversion Rate Optimization Analyst, you'll own the consumer-facing side of the channel: the web properties users land on when they click our messages, the pages they navigate, and the monetization experiences where engagement becomes revenue. As a Conversion Rate Optimization Analyst, your focus is to make every SMS click worth more. You'll launch new consumer web properties from the ground up - brand, content, and conversion flows - and then continuously optimize them for yield through testing, analytics, and fast iteration. Message volume is growing quickly; your job is to make sure revenue grows faster. You'll report directly to the head of the SMS channel, with full ownership of your metrics and a direct line of sight from your work to the P&L. Key Responsibilities: Conversion & Yield Optimization Own the post-click consumer journey: landing pages, content layouts, offer placement, and monetization mix with revenue per click as your core metric. Run a continuous experimentation program: page layouts, offer sequencing, content angles, and design variants, each measured against conversion and yield. Analyze funnel performance daily to find where users drop off and where value is being left on the table - then ship the fix. Collaborate with internal demand and yield teams to align what's shown on-page with what's converting, so the best offers get the best placement. Balance monetization with user trust, building experiences consumers genuinely engage with, protecting long-term channel health. Web Property Development Launch new consumer web properties end to end - brand identity, site structure, content, and signup/opt-in flows - using modern no-code and AI-assisted builders. Maintain quality and consistency across a growing portfolio of consumer brands, each presenting a polished, service-oriented experience. Ship fast: new properties and page variants go live in days, and every launch becomes a new surface to optimize. Build within regulatory and platform guardrails, ensuring every property meets industry compliance and content standards for consumer messaging. What You'll Bring: 3-5+ years in performance marketing, affiliate, or an SMS/lifecycle-adjacent space - you've owned a conversion or revenue metric and demonstrably moved it. Command of the conversion optimization toolkit: landing page testing, offer sequencing, layout and placement strategy, and audience segmentation. A strong analytical core - you pull your own data, find the patterns, and prioritize experiments by expected impact rather than intuition alone. Hands-on ability to build and ship web experiences with no-code / AI-assisted tools - you don't wait on a dev queue. Comfort operating within compliance frameworks for consumer marketing - or the discipline to master them quickly. Start-up scrappiness: you're proactive, resourceful, and bias toward action. Moxxi Values & Competencies Self-Starter - You take initiative and solve problems before they become problems. Curious & Analytical - You ask why, dig deep into data, and experiment to learn what works. Efficiency-Oriented - Fast, focused, and action-driven. Ownership-Focused - You treat the consumer journey like your own P&L. Organized Multitasker - You thrive in fast-paced, high-velocity environments. Strategic Communicator - You translate performance into insight and insight into action. Salary Range $70,000-$100,000 USD
Conversion Rate Optimization Analyst
Moxxi Digital Jersey City, New Jersey
Job DescriptionJob Description Who We Are At Moxxi, we're redefining performance marketing with cutting-edge technology and a relentless focus on results. As a profitable, bootstrapped start-up, we are led by a team of industry veterans in performance marketing, ad tech, and digital publishing. Together, we're building the premier platform to incubate, scale, and optimize digitally born businesses, setting new standards for data-driven success. Our entrepreneurial team brings proven experience from both global corporations and fast-growing startups. We're passionate about delivering scalable, profitable outcomes for our partners through advanced profiling, targeting, and continuous optimization. Joining Moxxi means becoming part of a growing start-up in the heart of NYC, where you'll have the opportunity to accelerate your career, expand your skill set, and shape the future of performance marketing. Role Overview: SMS is one of Moxxi's fastest-growing owned media channels, reaching millions of consumers every week. As our Conversion Rate Optimization Analyst, you'll own the consumer-facing side of the channel: the web properties users land on when they click our messages, the pages they navigate, and the monetization experiences where engagement becomes revenue. As a Conversion Rate Optimization Analyst, your focus is to make every SMS click worth more. You'll launch new consumer web properties from the ground up - brand, content, and conversion flows - and then continuously optimize them for yield through testing, analytics, and fast iteration. Message volume is growing quickly; your job is to make sure revenue grows faster. You'll report directly to the head of the SMS channel, with full ownership of your metrics and a direct line of sight from your work to the P&L. Key Responsibilities: Conversion & Yield Optimization Own the post-click consumer journey: landing pages, content layouts, offer placement, and monetization mix with revenue per click as your core metric. Run a continuous experimentation program: page layouts, offer sequencing, content angles, and design variants, each measured against conversion and yield. Analyze funnel performance daily to find where users drop off and where value is being left on the table - then ship the fix. Collaborate with internal demand and yield teams to align what's shown on-page with what's converting, so the best offers get the best placement. Balance monetization with user trust, building experiences consumers genuinely engage with, protecting long-term channel health. Web Property Development Launch new consumer web properties end to end - brand identity, site structure, content, and signup/opt-in flows - using modern no-code and AI-assisted builders. Maintain quality and consistency across a growing portfolio of consumer brands, each presenting a polished, service-oriented experience. Ship fast: new properties and page variants go live in days, and every launch becomes a new surface to optimize. Build within regulatory and platform guardrails, ensuring every property meets industry compliance and content standards for consumer messaging. What You'll Bring: 3-5+ years in performance marketing, affiliate, or an SMS/lifecycle-adjacent space - you've owned a conversion or revenue metric and demonstrably moved it. Command of the conversion optimization toolkit: landing page testing, offer sequencing, layout and placement strategy, and audience segmentation. A strong analytical core - you pull your own data, find the patterns, and prioritize experiments by expected impact rather than intuition alone. Hands-on ability to build and ship web experiences with no-code / AI-assisted tools - you don't wait on a dev queue. Comfort operating within compliance frameworks for consumer marketing - or the discipline to master them quickly. Start-up scrappiness: you're proactive, resourceful, and bias toward action. Moxxi Values & Competencies Self-Starter - You take initiative and solve problems before they become problems. Curious & Analytical - You ask why, dig deep into data, and experiment to learn what works. Efficiency-Oriented - Fast, focused, and action-driven. Ownership-Focused - You treat the consumer journey like your own P&L. Organized Multitasker - You thrive in fast-paced, high-velocity environments. Strategic Communicator - You translate performance into insight and insight into action. Salary Range $70,000-$100,000 USD
09/21/2026
Full time
Job DescriptionJob Description Who We Are At Moxxi, we're redefining performance marketing with cutting-edge technology and a relentless focus on results. As a profitable, bootstrapped start-up, we are led by a team of industry veterans in performance marketing, ad tech, and digital publishing. Together, we're building the premier platform to incubate, scale, and optimize digitally born businesses, setting new standards for data-driven success. Our entrepreneurial team brings proven experience from both global corporations and fast-growing startups. We're passionate about delivering scalable, profitable outcomes for our partners through advanced profiling, targeting, and continuous optimization. Joining Moxxi means becoming part of a growing start-up in the heart of NYC, where you'll have the opportunity to accelerate your career, expand your skill set, and shape the future of performance marketing. Role Overview: SMS is one of Moxxi's fastest-growing owned media channels, reaching millions of consumers every week. As our Conversion Rate Optimization Analyst, you'll own the consumer-facing side of the channel: the web properties users land on when they click our messages, the pages they navigate, and the monetization experiences where engagement becomes revenue. As a Conversion Rate Optimization Analyst, your focus is to make every SMS click worth more. You'll launch new consumer web properties from the ground up - brand, content, and conversion flows - and then continuously optimize them for yield through testing, analytics, and fast iteration. Message volume is growing quickly; your job is to make sure revenue grows faster. You'll report directly to the head of the SMS channel, with full ownership of your metrics and a direct line of sight from your work to the P&L. Key Responsibilities: Conversion & Yield Optimization Own the post-click consumer journey: landing pages, content layouts, offer placement, and monetization mix with revenue per click as your core metric. Run a continuous experimentation program: page layouts, offer sequencing, content angles, and design variants, each measured against conversion and yield. Analyze funnel performance daily to find where users drop off and where value is being left on the table - then ship the fix. Collaborate with internal demand and yield teams to align what's shown on-page with what's converting, so the best offers get the best placement. Balance monetization with user trust, building experiences consumers genuinely engage with, protecting long-term channel health. Web Property Development Launch new consumer web properties end to end - brand identity, site structure, content, and signup/opt-in flows - using modern no-code and AI-assisted builders. Maintain quality and consistency across a growing portfolio of consumer brands, each presenting a polished, service-oriented experience. Ship fast: new properties and page variants go live in days, and every launch becomes a new surface to optimize. Build within regulatory and platform guardrails, ensuring every property meets industry compliance and content standards for consumer messaging. What You'll Bring: 3-5+ years in performance marketing, affiliate, or an SMS/lifecycle-adjacent space - you've owned a conversion or revenue metric and demonstrably moved it. Command of the conversion optimization toolkit: landing page testing, offer sequencing, layout and placement strategy, and audience segmentation. A strong analytical core - you pull your own data, find the patterns, and prioritize experiments by expected impact rather than intuition alone. Hands-on ability to build and ship web experiences with no-code / AI-assisted tools - you don't wait on a dev queue. Comfort operating within compliance frameworks for consumer marketing - or the discipline to master them quickly. Start-up scrappiness: you're proactive, resourceful, and bias toward action. Moxxi Values & Competencies Self-Starter - You take initiative and solve problems before they become problems. Curious & Analytical - You ask why, dig deep into data, and experiment to learn what works. Efficiency-Oriented - Fast, focused, and action-driven. Ownership-Focused - You treat the consumer journey like your own P&L. Organized Multitasker - You thrive in fast-paced, high-velocity environments. Strategic Communicator - You translate performance into insight and insight into action. Salary Range $70,000-$100,000 USD
Conversion Rate Optimization Analyst
Moxxi Digital White Plains, New York
Job DescriptionJob Description Who We Are At Moxxi, we're redefining performance marketing with cutting-edge technology and a relentless focus on results. As a profitable, bootstrapped start-up, we are led by a team of industry veterans in performance marketing, ad tech, and digital publishing. Together, we're building the premier platform to incubate, scale, and optimize digitally born businesses, setting new standards for data-driven success. Our entrepreneurial team brings proven experience from both global corporations and fast-growing startups. We're passionate about delivering scalable, profitable outcomes for our partners through advanced profiling, targeting, and continuous optimization. Joining Moxxi means becoming part of a growing start-up in the heart of NYC, where you'll have the opportunity to accelerate your career, expand your skill set, and shape the future of performance marketing. Role Overview: SMS is one of Moxxi's fastest-growing owned media channels, reaching millions of consumers every week. As our Conversion Rate Optimization Analyst, you'll own the consumer-facing side of the channel: the web properties users land on when they click our messages, the pages they navigate, and the monetization experiences where engagement becomes revenue. As a Conversion Rate Optimization Analyst, your focus is to make every SMS click worth more. You'll launch new consumer web properties from the ground up - brand, content, and conversion flows - and then continuously optimize them for yield through testing, analytics, and fast iteration. Message volume is growing quickly; your job is to make sure revenue grows faster. You'll report directly to the head of the SMS channel, with full ownership of your metrics and a direct line of sight from your work to the P&L. Key Responsibilities: Conversion & Yield Optimization Own the post-click consumer journey: landing pages, content layouts, offer placement, and monetization mix with revenue per click as your core metric. Run a continuous experimentation program: page layouts, offer sequencing, content angles, and design variants, each measured against conversion and yield. Analyze funnel performance daily to find where users drop off and where value is being left on the table - then ship the fix. Collaborate with internal demand and yield teams to align what's shown on-page with what's converting, so the best offers get the best placement. Balance monetization with user trust, building experiences consumers genuinely engage with, protecting long-term channel health. Web Property Development Launch new consumer web properties end to end - brand identity, site structure, content, and signup/opt-in flows - using modern no-code and AI-assisted builders. Maintain quality and consistency across a growing portfolio of consumer brands, each presenting a polished, service-oriented experience. Ship fast: new properties and page variants go live in days, and every launch becomes a new surface to optimize. Build within regulatory and platform guardrails, ensuring every property meets industry compliance and content standards for consumer messaging. What You'll Bring: 3-5+ years in performance marketing, affiliate, or an SMS/lifecycle-adjacent space - you've owned a conversion or revenue metric and demonstrably moved it. Command of the conversion optimization toolkit: landing page testing, offer sequencing, layout and placement strategy, and audience segmentation. A strong analytical core - you pull your own data, find the patterns, and prioritize experiments by expected impact rather than intuition alone. Hands-on ability to build and ship web experiences with no-code / AI-assisted tools - you don't wait on a dev queue. Comfort operating within compliance frameworks for consumer marketing - or the discipline to master them quickly. Start-up scrappiness: you're proactive, resourceful, and bias toward action. Moxxi Values & Competencies Self-Starter - You take initiative and solve problems before they become problems. Curious & Analytical - You ask why, dig deep into data, and experiment to learn what works. Efficiency-Oriented - Fast, focused, and action-driven. Ownership-Focused - You treat the consumer journey like your own P&L. Organized Multitasker - You thrive in fast-paced, high-velocity environments. Strategic Communicator - You translate performance into insight and insight into action. Salary Range $70,000-$100,000 USD
09/21/2026
Full time
Job DescriptionJob Description Who We Are At Moxxi, we're redefining performance marketing with cutting-edge technology and a relentless focus on results. As a profitable, bootstrapped start-up, we are led by a team of industry veterans in performance marketing, ad tech, and digital publishing. Together, we're building the premier platform to incubate, scale, and optimize digitally born businesses, setting new standards for data-driven success. Our entrepreneurial team brings proven experience from both global corporations and fast-growing startups. We're passionate about delivering scalable, profitable outcomes for our partners through advanced profiling, targeting, and continuous optimization. Joining Moxxi means becoming part of a growing start-up in the heart of NYC, where you'll have the opportunity to accelerate your career, expand your skill set, and shape the future of performance marketing. Role Overview: SMS is one of Moxxi's fastest-growing owned media channels, reaching millions of consumers every week. As our Conversion Rate Optimization Analyst, you'll own the consumer-facing side of the channel: the web properties users land on when they click our messages, the pages they navigate, and the monetization experiences where engagement becomes revenue. As a Conversion Rate Optimization Analyst, your focus is to make every SMS click worth more. You'll launch new consumer web properties from the ground up - brand, content, and conversion flows - and then continuously optimize them for yield through testing, analytics, and fast iteration. Message volume is growing quickly; your job is to make sure revenue grows faster. You'll report directly to the head of the SMS channel, with full ownership of your metrics and a direct line of sight from your work to the P&L. Key Responsibilities: Conversion & Yield Optimization Own the post-click consumer journey: landing pages, content layouts, offer placement, and monetization mix with revenue per click as your core metric. Run a continuous experimentation program: page layouts, offer sequencing, content angles, and design variants, each measured against conversion and yield. Analyze funnel performance daily to find where users drop off and where value is being left on the table - then ship the fix. Collaborate with internal demand and yield teams to align what's shown on-page with what's converting, so the best offers get the best placement. Balance monetization with user trust, building experiences consumers genuinely engage with, protecting long-term channel health. Web Property Development Launch new consumer web properties end to end - brand identity, site structure, content, and signup/opt-in flows - using modern no-code and AI-assisted builders. Maintain quality and consistency across a growing portfolio of consumer brands, each presenting a polished, service-oriented experience. Ship fast: new properties and page variants go live in days, and every launch becomes a new surface to optimize. Build within regulatory and platform guardrails, ensuring every property meets industry compliance and content standards for consumer messaging. What You'll Bring: 3-5+ years in performance marketing, affiliate, or an SMS/lifecycle-adjacent space - you've owned a conversion or revenue metric and demonstrably moved it. Command of the conversion optimization toolkit: landing page testing, offer sequencing, layout and placement strategy, and audience segmentation. A strong analytical core - you pull your own data, find the patterns, and prioritize experiments by expected impact rather than intuition alone. Hands-on ability to build and ship web experiences with no-code / AI-assisted tools - you don't wait on a dev queue. Comfort operating within compliance frameworks for consumer marketing - or the discipline to master them quickly. Start-up scrappiness: you're proactive, resourceful, and bias toward action. Moxxi Values & Competencies Self-Starter - You take initiative and solve problems before they become problems. Curious & Analytical - You ask why, dig deep into data, and experiment to learn what works. Efficiency-Oriented - Fast, focused, and action-driven. Ownership-Focused - You treat the consumer journey like your own P&L. Organized Multitasker - You thrive in fast-paced, high-velocity environments. Strategic Communicator - You translate performance into insight and insight into action. Salary Range $70,000-$100,000 USD
Senior Clinical System Analyst
LifeBridge Health, Inc. Owings Mills, Maryland
Summary: Under the general supervision of the application manager with the ability to work alone on regular duties while referring appropriately to manager, the senior clinical system analyst is responsible for the implementation, integration, enhancement and support of clinical applications deployed throughout the system, following standard departmental processes, especially change control and use of the issue/request tracking system. The senior clinical system analyst should exhibit customer service skills necessary to provide ongoing telephone support for end users. The senior clinical systems analyst possesses strong communication skills adapted to the requirements of the customers. Experience: Required: 3-5 years Licensures & Certifications: Required: Registered Nurse License - Current Maryland license or eligibility to obtain Maryland license Pay Range: $43.33 to $67.16 Based On Experience Benefits: Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support 403(b) retirement plan with employer match, pension, and life and disability insurance Tuition reimbursement toward advanced degrees and specialty certifications Generous paid time off, fitness discounts, and free on-site parking About Sinai Hospital Sinai Hospital of Baltimore is a nationally recognized academic medical center, a designated Level II Trauma Center, and the largest community hospital in Maryland. As part of LifeBridge Health - one of the region's most comprehensive healthcare systems - Sinai delivers advanced care with a mission to improve the health of the communities we serve, and to take care of the people who take care of patients. About LifeBridge Health LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland. Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.
09/21/2026
Full time
Summary: Under the general supervision of the application manager with the ability to work alone on regular duties while referring appropriately to manager, the senior clinical system analyst is responsible for the implementation, integration, enhancement and support of clinical applications deployed throughout the system, following standard departmental processes, especially change control and use of the issue/request tracking system. The senior clinical system analyst should exhibit customer service skills necessary to provide ongoing telephone support for end users. The senior clinical systems analyst possesses strong communication skills adapted to the requirements of the customers. Experience: Required: 3-5 years Licensures & Certifications: Required: Registered Nurse License - Current Maryland license or eligibility to obtain Maryland license Pay Range: $43.33 to $67.16 Based On Experience Benefits: Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support 403(b) retirement plan with employer match, pension, and life and disability insurance Tuition reimbursement toward advanced degrees and specialty certifications Generous paid time off, fitness discounts, and free on-site parking About Sinai Hospital Sinai Hospital of Baltimore is a nationally recognized academic medical center, a designated Level II Trauma Center, and the largest community hospital in Maryland. As part of LifeBridge Health - one of the region's most comprehensive healthcare systems - Sinai delivers advanced care with a mission to improve the health of the communities we serve, and to take care of the people who take care of patients. About LifeBridge Health LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland. Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.
Senior Business Intelligence & Automation Analyst
McKesson Irving, Texas
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Senior Business Intelligence Analyst is a highly visible, hands-on individual contributor responsible for building and scaling AIM28's analytics, reporting, and value-realization measurement capabilities. Reporting to the AIM28 Finance Lead, this role will design and own end-to-end data models, ETL pipelines, dashboards, and automation solutions that transform complex, fragmented data into trusted insights for executives and program leaders. In addition, this role will support other strategic projects as required. The ideal candidate combines deep technical expertise in SQL, data modeling, BI visualization, automation, and AI-enabled analytics with strong business and finance acumen. Operating as the sole analytics builder within the AIM28 Finance team, this person will create the program's single source of truth for KPI, benefit, investment, and value-realization reporting while driving self-service analytics, reporting automation, and AI-powered insights across the AIM28 portfolio. The Senior Business Intelligence Analyst will lead the development of business intelligence, data visualization, analytics, and reporting automation for the AIM28 program and other strategic projects within U.S. Pharmaceutical Distribution (USPD). AIM28 is McKesson's AI-enabled transformation program, organized around a portfolio of Big Bets, each accountable for delivering measurable business outcomes. This role reports directly into the Sr. Director, Finance (AIM28). This role is the hands-on builder who turns Big Bet data into trusted, automated benefit and value-realization reporting for program leadership and senior executives. The source material varies: some data arrives raw and needs business logic before anyone can use it, some lives in manual files, and some is already visualized in dashboards the business teams built for themselves. You will architect an AI-ready analytics and reporting model that pairs traditional dashboards with AI capabilities such as automated narratives and conversational agents, so stakeholders can self-serve and get to insight faster. Where data is raw, you will establish the transformation logic that makes it consumable. Where reporting lives in manual files or scattered dashboards, you will integrate and standardize it into Big Bet and AIM28 program-level solutions. This is a highly visible individual contributor role. We are looking for a builder with deep SQL proficiency, strong knowledge of data design, and the visualization and storytelling skill to brief senior executives. Expect problems to show up half-defined; your job is to turn them into reliable numbers and clear answers. This role works under the direction of the AIM28 Finance Lead partnering with, Big Bet teams, the transformation office, and McKesson Technology to codify KPI definitions and benefit methodologies into governed data models. The goal is one version of the truth across the program. This is a pure individual-contributor role embedded in Finance, not a role inside a BI or data engineering organization. There is no bench of other BIEs, analytics engineers, or data engineers to hand design, build, or troubleshooting off to, you own the full stack yourself, end to end. Because the role sits in Finance rather than Technology, you should also be comfortable working fluently in financial concepts: ROI, forecasting, variance-to-plan, and business-case logic, gained through direct experience partnering with a business finance or FP&A team. What You'll Do Program & Big Bet reporting Design, build, and maintain the AIM28 program-level and Big Bet-level dashboards that track KPIs, benefits, investments, milestones, and value realization. These dashboards are the single source of truth for program performance. Develop executive-facing reporting for monthly Steering Committee meetings, business reviews, and leadership updates. Translate complex program data into insights leaders can act on. Reporting automation Automate recurring benefit and program reporting end to end. Replace manual, file-based processes with scheduled data flows that are validated and monitored. Find and implement automation opportunities across reporting workflows, including AI capabilities such as automated narratives and summaries that surface insights before anyone asks for them. Data engineering & transformation Build and maintain scalable ETL/ELT pipelines that extract, transform, and clean large, multi-dimensional datasets from multiple sources. These pipelines power the automated Big Bet and AIM28 program-level reporting. Ingest and integrate data from Big Bet teams into harmonized, consumable datasets and data models. Sources include raw operational data, manually maintained files, and dashboards the business built for itself. Establish the business logic that converts raw source data into certified reporting. Document the logic, lineage, and metric definitions well enough that someone else could audit or maintain the work. Design semantic models and curated datasets that people consume today through dashboards and self-service, and that AI agents can consume over time. KPI & benefit frameworks Partner with the AIM28 Finance lead to codify KPI definitions and benefit-realization methodologies into governed data models, so measurement stays consistent across Big Bets. Develop and monitor the KPIs that drive business decisions. Implement data-quality checks, reconciliation, and anomaly detection to protect trust in the numbers. Deep-dive analysis & insights Conduct deep-dive analyses of KPI movements, benefit variances, and program performance questions. Identify root causes and bring conclusions and recommendations to senior leadership. Answer ad hoc analytical questions from program leadership and Big Bet teams. When sources disagree, triangulate across them to validate data fidelity. Self-service & adoption Enable governed self-service analytics for program and Big Bet stakeholders, so fewer questions turn into ad hoc requests or one-off analyses. Own delivery end to end, from requirements and solution design through build, UAT, and adoption. Work with business stakeholders, data engineering, and IT to keep solutions compliant with enterprise data standards. Continuous improvement & influence Prioritize the reporting and automation backlog by business impact and effort. Keep stakeholders current on the roadmap and the trade-offs behind it. Set the standard for analytics practice (data integrity, documentation, versioning) across Big Bet teams, and coach business analysts who build their own reporting. What You Bring A builder's mindset. You take loosely defined problems, work out the business intent behind them, and deliver working solutions end to end: requirements, data model, pipeline, dashboard, adoption. Comfort with ambiguity and imperfect data. Raw extracts, manual spreadsheets, inconsistent definitions, and shifting requirements are the starting point here, not a blocker. Business acumen and financial literacy. You understand core finance concepts, ROI, forecasting, variance-to-plan, business-case logic well enough to hold your own in a finance conversation, not just translate what finance tells you. You have worked directly with a finance or FP&A team before, and you can sit with finance and business partners, understand benefit logic and business cases, and translate between data and business needs. Comfort as a standalone technical IC. This role sits in Finance, not in a BI or data engineering organization. There is no dedicated BIE team, data engineering bench, or technical manager to lean on for design review, code review, or troubleshooting, you are the technical function for AIM28 reporting. You are comfortable being the only builder in the room and owning decisions end to end. A KPI and automation track record. You have developed and monitored KPIs that drive business decisions, and you have built automated reporting systems that replaced manual processes. Executive presence. You have experience communicating and presenting analytical results to senior leadership, in writing and in person. Ownership and judgment. You validate your own outputs, make pragmatic build-versus-reuse trade-offs, and earn trust by being right about the numbers. Organization and prioritization. You manage multiple concurrent workstreams across Big Bets without letting deliverables or timelines slip. Curiosity about AI. You are interested in applying GenAI and agents to reporting, and ideally you have already experimented with them. Technical Skills Expert SQL: complex query development, window functions, and performance tuning on large, multi-dimensional datasets from multiple sources. You write queries that need little post-processing. Data modeling and design: . click apply for full job details
09/21/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Senior Business Intelligence Analyst is a highly visible, hands-on individual contributor responsible for building and scaling AIM28's analytics, reporting, and value-realization measurement capabilities. Reporting to the AIM28 Finance Lead, this role will design and own end-to-end data models, ETL pipelines, dashboards, and automation solutions that transform complex, fragmented data into trusted insights for executives and program leaders. In addition, this role will support other strategic projects as required. The ideal candidate combines deep technical expertise in SQL, data modeling, BI visualization, automation, and AI-enabled analytics with strong business and finance acumen. Operating as the sole analytics builder within the AIM28 Finance team, this person will create the program's single source of truth for KPI, benefit, investment, and value-realization reporting while driving self-service analytics, reporting automation, and AI-powered insights across the AIM28 portfolio. The Senior Business Intelligence Analyst will lead the development of business intelligence, data visualization, analytics, and reporting automation for the AIM28 program and other strategic projects within U.S. Pharmaceutical Distribution (USPD). AIM28 is McKesson's AI-enabled transformation program, organized around a portfolio of Big Bets, each accountable for delivering measurable business outcomes. This role reports directly into the Sr. Director, Finance (AIM28). This role is the hands-on builder who turns Big Bet data into trusted, automated benefit and value-realization reporting for program leadership and senior executives. The source material varies: some data arrives raw and needs business logic before anyone can use it, some lives in manual files, and some is already visualized in dashboards the business teams built for themselves. You will architect an AI-ready analytics and reporting model that pairs traditional dashboards with AI capabilities such as automated narratives and conversational agents, so stakeholders can self-serve and get to insight faster. Where data is raw, you will establish the transformation logic that makes it consumable. Where reporting lives in manual files or scattered dashboards, you will integrate and standardize it into Big Bet and AIM28 program-level solutions. This is a highly visible individual contributor role. We are looking for a builder with deep SQL proficiency, strong knowledge of data design, and the visualization and storytelling skill to brief senior executives. Expect problems to show up half-defined; your job is to turn them into reliable numbers and clear answers. This role works under the direction of the AIM28 Finance Lead partnering with, Big Bet teams, the transformation office, and McKesson Technology to codify KPI definitions and benefit methodologies into governed data models. The goal is one version of the truth across the program. This is a pure individual-contributor role embedded in Finance, not a role inside a BI or data engineering organization. There is no bench of other BIEs, analytics engineers, or data engineers to hand design, build, or troubleshooting off to, you own the full stack yourself, end to end. Because the role sits in Finance rather than Technology, you should also be comfortable working fluently in financial concepts: ROI, forecasting, variance-to-plan, and business-case logic, gained through direct experience partnering with a business finance or FP&A team. What You'll Do Program & Big Bet reporting Design, build, and maintain the AIM28 program-level and Big Bet-level dashboards that track KPIs, benefits, investments, milestones, and value realization. These dashboards are the single source of truth for program performance. Develop executive-facing reporting for monthly Steering Committee meetings, business reviews, and leadership updates. Translate complex program data into insights leaders can act on. Reporting automation Automate recurring benefit and program reporting end to end. Replace manual, file-based processes with scheduled data flows that are validated and monitored. Find and implement automation opportunities across reporting workflows, including AI capabilities such as automated narratives and summaries that surface insights before anyone asks for them. Data engineering & transformation Build and maintain scalable ETL/ELT pipelines that extract, transform, and clean large, multi-dimensional datasets from multiple sources. These pipelines power the automated Big Bet and AIM28 program-level reporting. Ingest and integrate data from Big Bet teams into harmonized, consumable datasets and data models. Sources include raw operational data, manually maintained files, and dashboards the business built for itself. Establish the business logic that converts raw source data into certified reporting. Document the logic, lineage, and metric definitions well enough that someone else could audit or maintain the work. Design semantic models and curated datasets that people consume today through dashboards and self-service, and that AI agents can consume over time. KPI & benefit frameworks Partner with the AIM28 Finance lead to codify KPI definitions and benefit-realization methodologies into governed data models, so measurement stays consistent across Big Bets. Develop and monitor the KPIs that drive business decisions. Implement data-quality checks, reconciliation, and anomaly detection to protect trust in the numbers. Deep-dive analysis & insights Conduct deep-dive analyses of KPI movements, benefit variances, and program performance questions. Identify root causes and bring conclusions and recommendations to senior leadership. Answer ad hoc analytical questions from program leadership and Big Bet teams. When sources disagree, triangulate across them to validate data fidelity. Self-service & adoption Enable governed self-service analytics for program and Big Bet stakeholders, so fewer questions turn into ad hoc requests or one-off analyses. Own delivery end to end, from requirements and solution design through build, UAT, and adoption. Work with business stakeholders, data engineering, and IT to keep solutions compliant with enterprise data standards. Continuous improvement & influence Prioritize the reporting and automation backlog by business impact and effort. Keep stakeholders current on the roadmap and the trade-offs behind it. Set the standard for analytics practice (data integrity, documentation, versioning) across Big Bet teams, and coach business analysts who build their own reporting. What You Bring A builder's mindset. You take loosely defined problems, work out the business intent behind them, and deliver working solutions end to end: requirements, data model, pipeline, dashboard, adoption. Comfort with ambiguity and imperfect data. Raw extracts, manual spreadsheets, inconsistent definitions, and shifting requirements are the starting point here, not a blocker. Business acumen and financial literacy. You understand core finance concepts, ROI, forecasting, variance-to-plan, business-case logic well enough to hold your own in a finance conversation, not just translate what finance tells you. You have worked directly with a finance or FP&A team before, and you can sit with finance and business partners, understand benefit logic and business cases, and translate between data and business needs. Comfort as a standalone technical IC. This role sits in Finance, not in a BI or data engineering organization. There is no dedicated BIE team, data engineering bench, or technical manager to lean on for design review, code review, or troubleshooting, you are the technical function for AIM28 reporting. You are comfortable being the only builder in the room and owning decisions end to end. A KPI and automation track record. You have developed and monitored KPIs that drive business decisions, and you have built automated reporting systems that replaced manual processes. Executive presence. You have experience communicating and presenting analytical results to senior leadership, in writing and in person. Ownership and judgment. You validate your own outputs, make pragmatic build-versus-reuse trade-offs, and earn trust by being right about the numbers. Organization and prioritization. You manage multiple concurrent workstreams across Big Bets without letting deliverables or timelines slip. Curiosity about AI. You are interested in applying GenAI and agents to reporting, and ideally you have already experimented with them. Technical Skills Expert SQL: complex query development, window functions, and performance tuning on large, multi-dimensional datasets from multiple sources. You write queries that need little post-processing. Data modeling and design: . click apply for full job details
UnitedHealth Group
Associate Systems Management Analyst
UnitedHealth Group Elk River, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
UnitedHealth Group
Associate Systems Management Analyst
UnitedHealth Group Minneapolis, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
UnitedHealth Group
Associate Systems Management Analyst
UnitedHealth Group Minneapolis, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
UnitedHealth Group
Associate Systems Management Analyst
UnitedHealth Group Osseo, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
UnitedHealth Group
Associate Systems Management Analyst
UnitedHealth Group
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
UnitedHealth Group
Associate Systems Management Analyst
UnitedHealth Group Elk River, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
UnitedHealth Group
Associate Systems Management Analyst
UnitedHealth Group Osseo, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary: As an Associate Systems Management Analyst on the Systems Operations team, you will play a critical role in supporting mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. In this high-impact operational role, you will work within a collaborative team environment to manage high-volume batch operations, maintain environment stability across multiple LPARs, and support core technologies including CICS, DB2, and Workload Automation as a Service (WLAaaS). You will leverage enterprise-approved AI tools to streamline operational workflows, monitor hourly online Service Level Agreements (SLAs), and drive continuous improvement across large-scale Mainframe operations. Primary Responsibilities In a team environment, handle approximately 15 million batch requests for application staff per month across enterprise Mainframe environments Actively monitor system performance by the hour to ensure upcoming online Service Level Agreements (SLAs) are met Escalate operational issues to leadership proactively when SLAs are in jeopardy Support Mainframe maintenance changes and execute Workload Automation requests for multiple application teams Conduct onsite Data Center escorts and strictly enforce compliance with outside vendor security protocols Leverage enterprise-approved AI tools to streamline daily operational workflows, automate routine batch processing tasks, and drive continuous improvement Evaluate emerging technology trends to inform operational solution design, batch efficiency, and strategic innovation Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree) 2+ years of experience supporting multiple application teams with Workload Automation requests 2+ years of experience supporting Mainframe maintenance changes 1+ years of technical experience working with CICS, DB2, and Mainframe infrastructure environments Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols Night shift - Shift (Night Shift End of Week 12.5 hr days. Thur-Fri- Sat) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline 3+ years of working knowledge and hands-on experience using ServiceNow for incident and change management 3+ years of experience utilizing Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7 IT Service Management (ITSM) certification (or equivalent experience utilizing ServiceNow) Practical experience incorporating AI-assisted operational tools to improve task efficiency or incident monitoring Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,
IT Program Manager- Community Connect
Sentara Health Virginia Beach, Virginia
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring an IT Program Manager - Community Connect This position is remote. Candidates are required to be residing within driving distance from a Sentara facility. Overview The IT Program Manager is responsible for overseeing and coordinating multiple interrelated technical projects within the Technical Program Management Office (PMO). This role ensures that projects align with business objectives, meet strategic goals, and adhere to best practices in program and project management. The IT Program Manager provides centralized expertise, governance, and support, driving efficiency and ensuring successful project execution. Develop and implement best practices, templates, and guidelines for technical program and project management. Provide training and mentorship to project teams to ensure adherence to program management methodologies. Monitor dependencies across multiple inter-related technical projects, ensuring seamless execution and alignment with business objectives. Gather, analyze, and report consolidated technical project status and financial information to leadership. Oversee compliance with methodologies, budgets, and timelines, potentially serving as a central governing body for audits and adherence reviews. Manage resource coordination, risk assessment, and scope definition for major technical projects and programs. Build and maintain strong relationships with leadership across the organization to resolve conflicts and address project challenges. Influence stakeholders outside of direct reporting lines regarding policies, practices, and procedures. IT Program Manager for community connect. Looking for a seasoned epic analyst with project management experience. Will help grow the Community Connect program. Partner with IT and Operations to implement new SOWs, implement new volume based cost model, help with additional implementations of new Community Connect sites, and support a customer as a CSM. Education Bachelor's Degree (Preferred) Certification/Licensure Epic Certification in clinical or revenue cycle (Required) Experience 3 years of experience inIT program/project management with a degree (Required) 5 years of experience inIT program/project management without a degree (Required) Experience working on Epic installations or enhancements is a must. We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for full-time employment is: $106,080.00 - $176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo IT, Epic, Project management, program management, invoicing, cost models We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $120,744.00 - $183,164.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
09/21/2026
Full time
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring an IT Program Manager - Community Connect This position is remote. Candidates are required to be residing within driving distance from a Sentara facility. Overview The IT Program Manager is responsible for overseeing and coordinating multiple interrelated technical projects within the Technical Program Management Office (PMO). This role ensures that projects align with business objectives, meet strategic goals, and adhere to best practices in program and project management. The IT Program Manager provides centralized expertise, governance, and support, driving efficiency and ensuring successful project execution. Develop and implement best practices, templates, and guidelines for technical program and project management. Provide training and mentorship to project teams to ensure adherence to program management methodologies. Monitor dependencies across multiple inter-related technical projects, ensuring seamless execution and alignment with business objectives. Gather, analyze, and report consolidated technical project status and financial information to leadership. Oversee compliance with methodologies, budgets, and timelines, potentially serving as a central governing body for audits and adherence reviews. Manage resource coordination, risk assessment, and scope definition for major technical projects and programs. Build and maintain strong relationships with leadership across the organization to resolve conflicts and address project challenges. Influence stakeholders outside of direct reporting lines regarding policies, practices, and procedures. IT Program Manager for community connect. Looking for a seasoned epic analyst with project management experience. Will help grow the Community Connect program. Partner with IT and Operations to implement new SOWs, implement new volume based cost model, help with additional implementations of new Community Connect sites, and support a customer as a CSM. Education Bachelor's Degree (Preferred) Certification/Licensure Epic Certification in clinical or revenue cycle (Required) Experience 3 years of experience inIT program/project management with a degree (Required) 5 years of experience inIT program/project management without a degree (Required) Experience working on Epic installations or enhancements is a must. We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for full-time employment is: $106,080.00 - $176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo IT, Epic, Project management, program management, invoicing, cost models We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $120,744.00 - $183,164.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Senior Business Intelligence & Automation Analyst
McKesson Irving, Texas
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Senior Business Intelligence Analyst is a highly visible, hands-on individual contributor responsible for building and scaling AIM28's analytics, reporting, and value-realization measurement capabilities. Reporting to the AIM28 Finance Lead, this role will design and own end-to-end data models, ETL pipelines, dashboards, and automation solutions that transform complex, fragmented data into trusted insights for executives and program leaders. In addition, this role will support other strategic projects as required. The ideal candidate combines deep technical expertise in SQL, data modeling, BI visualization, automation, and AI-enabled analytics with strong business and finance acumen. Operating as the sole analytics builder within the AIM28 Finance team, this person will create the program's single source of truth for KPI, benefit, investment, and value-realization reporting while driving self-service analytics, reporting automation, and AI-powered insights across the AIM28 portfolio. The Senior Business Intelligence Analyst will lead the development of business intelligence, data visualization, analytics, and reporting automation for the AIM28 program and other strategic projects within U.S. Pharmaceutical Distribution (USPD). AIM28 is McKesson's AI-enabled transformation program, organized around a portfolio of Big Bets, each accountable for delivering measurable business outcomes. This role reports directly into the Sr. Director, Finance (AIM28). This role is the hands-on builder who turns Big Bet data into trusted, automated benefit and value-realization reporting for program leadership and senior executives. The source material varies: some data arrives raw and needs business logic before anyone can use it, some lives in manual files, and some is already visualized in dashboards the business teams built for themselves. You will architect an AI-ready analytics and reporting model that pairs traditional dashboards with AI capabilities such as automated narratives and conversational agents, so stakeholders can self-serve and get to insight faster. Where data is raw, you will establish the transformation logic that makes it consumable. Where reporting lives in manual files or scattered dashboards, you will integrate and standardize it into Big Bet and AIM28 program-level solutions. This is a highly visible individual contributor role. We are looking for a builder with deep SQL proficiency, strong knowledge of data design, and the visualization and storytelling skill to brief senior executives. Expect problems to show up half-defined; your job is to turn them into reliable numbers and clear answers. This role works under the direction of the AIM28 Finance Lead partnering with, Big Bet teams, the transformation office, and McKesson Technology to codify KPI definitions and benefit methodologies into governed data models. The goal is one version of the truth across the program. This is a pure individual-contributor role embedded in Finance, not a role inside a BI or data engineering organization. There is no bench of other BIEs, analytics engineers, or data engineers to hand design, build, or troubleshooting off to, you own the full stack yourself, end to end. Because the role sits in Finance rather than Technology, you should also be comfortable working fluently in financial concepts: ROI, forecasting, variance-to-plan, and business-case logic, gained through direct experience partnering with a business finance or FP&A team. What You'll Do Program & Big Bet reporting Design, build, and maintain the AIM28 program-level and Big Bet-level dashboards that track KPIs, benefits, investments, milestones, and value realization. These dashboards are the single source of truth for program performance. Develop executive-facing reporting for monthly Steering Committee meetings, business reviews, and leadership updates. Translate complex program data into insights leaders can act on. Reporting automation Automate recurring benefit and program reporting end to end. Replace manual, file-based processes with scheduled data flows that are validated and monitored. Find and implement automation opportunities across reporting workflows, including AI capabilities such as automated narratives and summaries that surface insights before anyone asks for them. Data engineering & transformation Build and maintain scalable ETL/ELT pipelines that extract, transform, and clean large, multi-dimensional datasets from multiple sources. These pipelines power the automated Big Bet and AIM28 program-level reporting. Ingest and integrate data from Big Bet teams into harmonized, consumable datasets and data models. Sources include raw operational data, manually maintained files, and dashboards the business built for itself. Establish the business logic that converts raw source data into certified reporting. Document the logic, lineage, and metric definitions well enough that someone else could audit or maintain the work. Design semantic models and curated datasets that people consume today through dashboards and self-service, and that AI agents can consume over time. KPI & benefit frameworks Partner with the AIM28 Finance lead to codify KPI definitions and benefit-realization methodologies into governed data models, so measurement stays consistent across Big Bets. Develop and monitor the KPIs that drive business decisions. Implement data-quality checks, reconciliation, and anomaly detection to protect trust in the numbers. Deep-dive analysis & insights Conduct deep-dive analyses of KPI movements, benefit variances, and program performance questions. Identify root causes and bring conclusions and recommendations to senior leadership. Answer ad hoc analytical questions from program leadership and Big Bet teams. When sources disagree, triangulate across them to validate data fidelity. Self-service & adoption Enable governed self-service analytics for program and Big Bet stakeholders, so fewer questions turn into ad hoc requests or one-off analyses. Own delivery end to end, from requirements and solution design through build, UAT, and adoption. Work with business stakeholders, data engineering, and IT to keep solutions compliant with enterprise data standards. Continuous improvement & influence Prioritize the reporting and automation backlog by business impact and effort. Keep stakeholders current on the roadmap and the trade-offs behind it. Set the standard for analytics practice (data integrity, documentation, versioning) across Big Bet teams, and coach business analysts who build their own reporting. What You Bring A builder's mindset. You take loosely defined problems, work out the business intent behind them, and deliver working solutions end to end: requirements, data model, pipeline, dashboard, adoption. Comfort with ambiguity and imperfect data. Raw extracts, manual spreadsheets, inconsistent definitions, and shifting requirements are the starting point here, not a blocker. Business acumen and financial literacy. You understand core finance concepts, ROI, forecasting, variance-to-plan, business-case logic well enough to hold your own in a finance conversation, not just translate what finance tells you. You have worked directly with a finance or FP&A team before, and you can sit with finance and business partners, understand benefit logic and business cases, and translate between data and business needs. Comfort as a standalone technical IC. This role sits in Finance, not in a BI or data engineering organization. There is no dedicated BIE team, data engineering bench, or technical manager to lean on for design review, code review, or troubleshooting, you are the technical function for AIM28 reporting. You are comfortable being the only builder in the room and owning decisions end to end. A KPI and automation track record. You have developed and monitored KPIs that drive business decisions, and you have built automated reporting systems that replaced manual processes. Executive presence. You have experience communicating and presenting analytical results to senior leadership, in writing and in person. Ownership and judgment. You validate your own outputs, make pragmatic build-versus-reuse trade-offs, and earn trust by being right about the numbers. Organization and prioritization. You manage multiple concurrent workstreams across Big Bets without letting deliverables or timelines slip. Curiosity about AI. You are interested in applying GenAI and agents to reporting, and ideally you have already experimented with them. Technical Skills Expert SQL: complex query development, window functions, and performance tuning on large, multi-dimensional datasets from multiple sources. You write queries that need little post-processing. Data modeling and design: . click apply for full job details
09/21/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Senior Business Intelligence Analyst is a highly visible, hands-on individual contributor responsible for building and scaling AIM28's analytics, reporting, and value-realization measurement capabilities. Reporting to the AIM28 Finance Lead, this role will design and own end-to-end data models, ETL pipelines, dashboards, and automation solutions that transform complex, fragmented data into trusted insights for executives and program leaders. In addition, this role will support other strategic projects as required. The ideal candidate combines deep technical expertise in SQL, data modeling, BI visualization, automation, and AI-enabled analytics with strong business and finance acumen. Operating as the sole analytics builder within the AIM28 Finance team, this person will create the program's single source of truth for KPI, benefit, investment, and value-realization reporting while driving self-service analytics, reporting automation, and AI-powered insights across the AIM28 portfolio. The Senior Business Intelligence Analyst will lead the development of business intelligence, data visualization, analytics, and reporting automation for the AIM28 program and other strategic projects within U.S. Pharmaceutical Distribution (USPD). AIM28 is McKesson's AI-enabled transformation program, organized around a portfolio of Big Bets, each accountable for delivering measurable business outcomes. This role reports directly into the Sr. Director, Finance (AIM28). This role is the hands-on builder who turns Big Bet data into trusted, automated benefit and value-realization reporting for program leadership and senior executives. The source material varies: some data arrives raw and needs business logic before anyone can use it, some lives in manual files, and some is already visualized in dashboards the business teams built for themselves. You will architect an AI-ready analytics and reporting model that pairs traditional dashboards with AI capabilities such as automated narratives and conversational agents, so stakeholders can self-serve and get to insight faster. Where data is raw, you will establish the transformation logic that makes it consumable. Where reporting lives in manual files or scattered dashboards, you will integrate and standardize it into Big Bet and AIM28 program-level solutions. This is a highly visible individual contributor role. We are looking for a builder with deep SQL proficiency, strong knowledge of data design, and the visualization and storytelling skill to brief senior executives. Expect problems to show up half-defined; your job is to turn them into reliable numbers and clear answers. This role works under the direction of the AIM28 Finance Lead partnering with, Big Bet teams, the transformation office, and McKesson Technology to codify KPI definitions and benefit methodologies into governed data models. The goal is one version of the truth across the program. This is a pure individual-contributor role embedded in Finance, not a role inside a BI or data engineering organization. There is no bench of other BIEs, analytics engineers, or data engineers to hand design, build, or troubleshooting off to, you own the full stack yourself, end to end. Because the role sits in Finance rather than Technology, you should also be comfortable working fluently in financial concepts: ROI, forecasting, variance-to-plan, and business-case logic, gained through direct experience partnering with a business finance or FP&A team. What You'll Do Program & Big Bet reporting Design, build, and maintain the AIM28 program-level and Big Bet-level dashboards that track KPIs, benefits, investments, milestones, and value realization. These dashboards are the single source of truth for program performance. Develop executive-facing reporting for monthly Steering Committee meetings, business reviews, and leadership updates. Translate complex program data into insights leaders can act on. Reporting automation Automate recurring benefit and program reporting end to end. Replace manual, file-based processes with scheduled data flows that are validated and monitored. Find and implement automation opportunities across reporting workflows, including AI capabilities such as automated narratives and summaries that surface insights before anyone asks for them. Data engineering & transformation Build and maintain scalable ETL/ELT pipelines that extract, transform, and clean large, multi-dimensional datasets from multiple sources. These pipelines power the automated Big Bet and AIM28 program-level reporting. Ingest and integrate data from Big Bet teams into harmonized, consumable datasets and data models. Sources include raw operational data, manually maintained files, and dashboards the business built for itself. Establish the business logic that converts raw source data into certified reporting. Document the logic, lineage, and metric definitions well enough that someone else could audit or maintain the work. Design semantic models and curated datasets that people consume today through dashboards and self-service, and that AI agents can consume over time. KPI & benefit frameworks Partner with the AIM28 Finance lead to codify KPI definitions and benefit-realization methodologies into governed data models, so measurement stays consistent across Big Bets. Develop and monitor the KPIs that drive business decisions. Implement data-quality checks, reconciliation, and anomaly detection to protect trust in the numbers. Deep-dive analysis & insights Conduct deep-dive analyses of KPI movements, benefit variances, and program performance questions. Identify root causes and bring conclusions and recommendations to senior leadership. Answer ad hoc analytical questions from program leadership and Big Bet teams. When sources disagree, triangulate across them to validate data fidelity. Self-service & adoption Enable governed self-service analytics for program and Big Bet stakeholders, so fewer questions turn into ad hoc requests or one-off analyses. Own delivery end to end, from requirements and solution design through build, UAT, and adoption. Work with business stakeholders, data engineering, and IT to keep solutions compliant with enterprise data standards. Continuous improvement & influence Prioritize the reporting and automation backlog by business impact and effort. Keep stakeholders current on the roadmap and the trade-offs behind it. Set the standard for analytics practice (data integrity, documentation, versioning) across Big Bet teams, and coach business analysts who build their own reporting. What You Bring A builder's mindset. You take loosely defined problems, work out the business intent behind them, and deliver working solutions end to end: requirements, data model, pipeline, dashboard, adoption. Comfort with ambiguity and imperfect data. Raw extracts, manual spreadsheets, inconsistent definitions, and shifting requirements are the starting point here, not a blocker. Business acumen and financial literacy. You understand core finance concepts, ROI, forecasting, variance-to-plan, business-case logic well enough to hold your own in a finance conversation, not just translate what finance tells you. You have worked directly with a finance or FP&A team before, and you can sit with finance and business partners, understand benefit logic and business cases, and translate between data and business needs. Comfort as a standalone technical IC. This role sits in Finance, not in a BI or data engineering organization. There is no dedicated BIE team, data engineering bench, or technical manager to lean on for design review, code review, or troubleshooting, you are the technical function for AIM28 reporting. You are comfortable being the only builder in the room and owning decisions end to end. A KPI and automation track record. You have developed and monitored KPIs that drive business decisions, and you have built automated reporting systems that replaced manual processes. Executive presence. You have experience communicating and presenting analytical results to senior leadership, in writing and in person. Ownership and judgment. You validate your own outputs, make pragmatic build-versus-reuse trade-offs, and earn trust by being right about the numbers. Organization and prioritization. You manage multiple concurrent workstreams across Big Bets without letting deliverables or timelines slip. Curiosity about AI. You are interested in applying GenAI and agents to reporting, and ideally you have already experimented with them. Technical Skills Expert SQL: complex query development, window functions, and performance tuning on large, multi-dimensional datasets from multiple sources. You write queries that need little post-processing. Data modeling and design: . click apply for full job details
Benefit Configuration Manager - Remote
Sentara Health Miami, Florida
City/State Doral, FL Work Shift First (Days) Overview: Sentara is hiring a Benefit Configuration Manager! This position is fully remote. Overview The Benefit Configuration Manager is responsible for the strategic leadership, oversight, and execution of benefit configuration operations within the QNXT platform. This role manages the end-to-end benefit configuration lifecycle, ensuring accurate implementation and maintenance of Medicare, Medicaid, Commercial, and Exchange products in support of claims adjudication, regulatory compliance, and organizational objectives. The manager leads configuration supervisors and analysts, establishes operational standards, drives continuous improvement initiatives, and partners with cross-functional business and technology teams to implement new products, regulatory changes, and system enhancements. The Benefit Configuration Manager serves as a key leader and subject matter expert for benefit configuration strategy, governance, quality, and operational excellence. Key Responsibilities Oversee the analysis, design, configuration, implementation, and maintenance of benefit plans within QNXT. Ensure accurate configuration of products, plans, service codes, accumulators, limitations, authorization requirements, and cost-share structures in compliance with plan contractual requirements, CMS, Medicaid, ACA regulations. Direct annual benefit change activities, new product implementations, regulatory updates, and market expansion efforts. Establish and maintain governance processes for configuration requests, prioritization, approvals, and production deployments. Monitor configuration quality, accuracy, and timeliness through established KPIs, SLAs, and quality assurance programs. Serve as an escalation point for complex regulatory interpretation and benefit implementation decisions. Act as the business owner and primary configuration representative for enterprise projects and strategic initiatives. Oversee User Acceptance Testing (UAT), configuration validation, defect management, and production readiness activities. Drive continuous process improvement initiatives that improve quality, efficiency, scalability, and operational effectiveness. Collaborate with IT to identify automation opportunities and enhance configuration management capabilities. Analyze trends, identify root causes of configuration defects, and implement corrective action plans. Provide executive-level reporting on configuration activities, risks, resource capacity, and strategic initiatives. Provide leadership, coaching, and performance management for QNXT Benefit Configuration Supervisors and configuration staff. Establish team goals, performance metrics, and productivity standards aligned with organizational objectives. Required Qualifications Bachelor's degree in Healthcare Administration, Information Systems, Business Administration, or related field; In lieu of degree, direct experience will be considered. 8+ years of progressive experience in health plan benefit configuration using QNXT or a comparable claims administration platform. 5+ years of experience leading configuration teams, supervisors, or operational functions. Demonstrated expertise in Commercial, Exchange, Medicare, and Medicaid benefit designs and regulatory requirements. Extensive knowledge of benefit configuration logic, claims adjudication, accumulators, authorization rules Experience managing large-scale benefit implementations or annual benefit maintenance activities. Strong analytical, organizational, project management, and problem-solving skills. Excellent written, verbal, presentation, and stakeholder management skills. Proven ability to lead cross-functional teams and drive organizational initiatives. Proven ability to create SQL queries for validation of benefit configuration and claims analysis Preferred Qualifications Working knowledge of QNXT architecture and Benefit configuration QNXT Configuration Management Tool (CMT) and QNXT Configuration Console Suite (QCS) Working knowledge of SQL Server and data validation techniques for QNXT. Lean Six Sigma, PMP, Agile, or other process improvement/project management certifications. Education: No specific degree is required . Experience: 3 years of related experience in one of the following areas, operations, IT, or reporting . (Required) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for full-time employment is: $106,080.00 - $176,820.80. Additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo-IT, health plan, QNXT, benefit configuration, configuration management tool, CMT, QNXT configuration Console Suite, QCS, PMP, Agile, health plan, UAT, healthcare, benefit configuration, Medicaid, commercial, Medicare, governance, quality assurance We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $111,820.80 - $180,585.60 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
09/21/2026
Full time
City/State Doral, FL Work Shift First (Days) Overview: Sentara is hiring a Benefit Configuration Manager! This position is fully remote. Overview The Benefit Configuration Manager is responsible for the strategic leadership, oversight, and execution of benefit configuration operations within the QNXT platform. This role manages the end-to-end benefit configuration lifecycle, ensuring accurate implementation and maintenance of Medicare, Medicaid, Commercial, and Exchange products in support of claims adjudication, regulatory compliance, and organizational objectives. The manager leads configuration supervisors and analysts, establishes operational standards, drives continuous improvement initiatives, and partners with cross-functional business and technology teams to implement new products, regulatory changes, and system enhancements. The Benefit Configuration Manager serves as a key leader and subject matter expert for benefit configuration strategy, governance, quality, and operational excellence. Key Responsibilities Oversee the analysis, design, configuration, implementation, and maintenance of benefit plans within QNXT. Ensure accurate configuration of products, plans, service codes, accumulators, limitations, authorization requirements, and cost-share structures in compliance with plan contractual requirements, CMS, Medicaid, ACA regulations. Direct annual benefit change activities, new product implementations, regulatory updates, and market expansion efforts. Establish and maintain governance processes for configuration requests, prioritization, approvals, and production deployments. Monitor configuration quality, accuracy, and timeliness through established KPIs, SLAs, and quality assurance programs. Serve as an escalation point for complex regulatory interpretation and benefit implementation decisions. Act as the business owner and primary configuration representative for enterprise projects and strategic initiatives. Oversee User Acceptance Testing (UAT), configuration validation, defect management, and production readiness activities. Drive continuous process improvement initiatives that improve quality, efficiency, scalability, and operational effectiveness. Collaborate with IT to identify automation opportunities and enhance configuration management capabilities. Analyze trends, identify root causes of configuration defects, and implement corrective action plans. Provide executive-level reporting on configuration activities, risks, resource capacity, and strategic initiatives. Provide leadership, coaching, and performance management for QNXT Benefit Configuration Supervisors and configuration staff. Establish team goals, performance metrics, and productivity standards aligned with organizational objectives. Required Qualifications Bachelor's degree in Healthcare Administration, Information Systems, Business Administration, or related field; In lieu of degree, direct experience will be considered. 8+ years of progressive experience in health plan benefit configuration using QNXT or a comparable claims administration platform. 5+ years of experience leading configuration teams, supervisors, or operational functions. Demonstrated expertise in Commercial, Exchange, Medicare, and Medicaid benefit designs and regulatory requirements. Extensive knowledge of benefit configuration logic, claims adjudication, accumulators, authorization rules Experience managing large-scale benefit implementations or annual benefit maintenance activities. Strong analytical, organizational, project management, and problem-solving skills. Excellent written, verbal, presentation, and stakeholder management skills. Proven ability to lead cross-functional teams and drive organizational initiatives. Proven ability to create SQL queries for validation of benefit configuration and claims analysis Preferred Qualifications Working knowledge of QNXT architecture and Benefit configuration QNXT Configuration Management Tool (CMT) and QNXT Configuration Console Suite (QCS) Working knowledge of SQL Server and data validation techniques for QNXT. Lean Six Sigma, PMP, Agile, or other process improvement/project management certifications. Education: No specific degree is required . Experience: 3 years of related experience in one of the following areas, operations, IT, or reporting . (Required) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for full-time employment is: $106,080.00 - $176,820.80. Additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo-IT, health plan, QNXT, benefit configuration, configuration management tool, CMT, QNXT configuration Console Suite, QCS, PMP, Agile, health plan, UAT, healthcare, benefit configuration, Medicaid, commercial, Medicare, governance, quality assurance We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $111,820.80 - $180,585.60 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Manager - Cyber Communications & Security Awareness
Sentara Health Norfolk, Virginia
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Manager - Cyber Communications & Security Awareness This position is fully remote. Occasional travel is required one to two times a year. Overview Role Summary The Manager - Cyber Communications & Security Awareness will serve as an integral team member helping drive cyber communications and education across the cyber portfolio in a manner that meets Sentara Health requirements. You will have responsibility for helping secure our workforce and driving a stronger security culture. Reporting directly to the Director - Cyber Execution & Operations, you will partner with Cyber Security leaders and team members to help them plan, craft, and distribute their cyber security communications. You will also have responsibility for maturing our existing security awareness and education program into a top-of-class program. This role involves exposure to all areas of our Cyber Security organization as well as regular interaction with various colleagues across Cyber, IT, and the business. People leadership experience required as you will have analysts reporting directly to you. Responsibilities As a proven executor who enjoys developing new and innovative ways to approach human risk, behavior change, and communication, you will ensure ongoing operationalization and maturation of both our cyber communications support and security awareness and education programs. You thrive on developing and implementing consistent messaging that is appropriately branded, helping others become better communicators, and developing tools and templates to help team members stay organized and on track. Focusing on people and mitigating human risk is interwoven in all that you do. You are comfortable and experienced in using action and persuasion to drive collaboration, accountability, and on-time delivery. Cyber Communication Support As direct manager of the team responsible for helping Cyber Security colleagues plan and create communications, you will ensure you and/or your team will: Support the Cyber Security team with all necessary communications including but not limited to project communications, tool or process rollouts/updates, emergency cyber alerts, etc. Develop and manage targeted and comprehensive communications plans: Guide identification of messaging needed, applicable stakeholders & audiences, and appropriate distribution channels. Drive creation of publication plan and timing. Ensure proper editing and proofing is conducted resulting in consistently professional, easy-to-understand communications that adhere to style guide and branding requirements. Track and adapt plans ensuring successful execution. Act as Cyber point person for all emergency communications and ensure a process is documented and kept up to date with RACI for on and off hour needs including clearly defined escalation paths. Act as primary point of contact between Cyber and Corporate Communications teams. Oversee and mature our Cyber SharePoint Online site to become best in class while ensuring proper administration and upkeep. Ensure all cyber communications support processes and how-tos are documented and kept up to date. Cyber Security Awareness & Education As direct manager of the team responsible for developing and executing the Cyber Security Awareness & Education program, you will ensure you and/or your team will: Mature the existing program. Build a yearly plan and have the team successfully execute against it. Continuously work with our Cyber team to identify our top risks and the behaviors needed to change to mitigate those risks. Then, execute applicable awareness and education actions to drive necessary change. Work with appropriate Cyber team members to identify different roles that require additional or specialized skills-based training to ensure colleagues are equipped to do their jobs safely and securely and ensure your team actions to support. Continue to mature high-visibility phishing program and associated metrics. Engage our workforce to enable them to exhibit behaviors and skills to make the most of our technology safely and securely. Promote how people benefit from security as a foundational program principle. Structure the program to be sustainable over the long-term, resulting in a positive security culture in alignment with our organization-wide cultural attributes. Work to support a future state where people believe in, value, and prioritize cyber security. Overarching Team and Program Management Define and align analyst roles to efficiently and effectively support both spaces as they mature. Ensure cross-training where appropriate. Actively build strong relationships across different business departments and stakeholders to ensure ongoing program understanding, support, and engagement. Ensure programs evolve with changing company and security needs. Create a means of tracking and reporting on program deliverables to easily provide and communicate status, wins, and lessons learned. Build a metrics framework that will effectively measure and communicate impact of each program and report on up through executive leadership on an established cadence. Ensure programs meet all industry security training regulations, standards, and compliance requirements. Requirements Experienced, proactive, self-driven executor with the ability to work independently. Strong analytical, problem-solving, and decision-making skills. Anticipates obstacles, develops plans to resolve them, and appropriately communicates. Experienced with effectively applying strategic thinking and visioning resulting in successful outcomes. Organized and detail-oriented. Able to work well under deadlines in a changing environment. Excellent interpersonal, written, and verbal communication skills. Ability to express complex technical concepts in business terms. Experienced working effectively in ambiguous situations and effectively determining the best path forward. Able to translate data into meaningful insights and written summaries. Excels at prioritization, presentation, and facilitation. Models related best practices. Comfortable owning your space and establishing a sense of urgency in the fabric of what you do. Ability to support business needs outside of standard business hours when needed. Ex. Emergency communications. Experience administering and managing Microsoft SharePoint Online sites. Strong Microsoft Word, PowerPoint, and Excel skills. Cyber security work experience. Desired Characteristics Experience influencing cross-functional teams and initiatives. Expects resistance to change and enjoys the challenge of mitigating it in positive ways. Growth mindset. Change-oriented in both actions and words. Experience successfully executing multiple simultaneous initiatives - both planned and ad hoc. Proponent of people change management with experience incorporating it into your work. Agile work experience. Product methodology work experience. Experience working in a highly regulated environment. Healthcare experience. Experience with various industry regulations and frameworks (PCI, HIPAA, Data Privacy Laws, ISO27001/2, NIST, HITRUST, etc.). Education 8+ years of relevant experience with a degree (Required) OR 10+ years of relevant experience without a degree (Required) Experience in lieu of a Bachelor's Degree Certification/Licensure No specific certification or licensure requirements Experience 8 to 10+ years of relevant experience (Required) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $116,729.60 - $216,777.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo, Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $139,672.00 - $208,790.40 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education . click apply for full job details
09/21/2026
Full time
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Manager - Cyber Communications & Security Awareness This position is fully remote. Occasional travel is required one to two times a year. Overview Role Summary The Manager - Cyber Communications & Security Awareness will serve as an integral team member helping drive cyber communications and education across the cyber portfolio in a manner that meets Sentara Health requirements. You will have responsibility for helping secure our workforce and driving a stronger security culture. Reporting directly to the Director - Cyber Execution & Operations, you will partner with Cyber Security leaders and team members to help them plan, craft, and distribute their cyber security communications. You will also have responsibility for maturing our existing security awareness and education program into a top-of-class program. This role involves exposure to all areas of our Cyber Security organization as well as regular interaction with various colleagues across Cyber, IT, and the business. People leadership experience required as you will have analysts reporting directly to you. Responsibilities As a proven executor who enjoys developing new and innovative ways to approach human risk, behavior change, and communication, you will ensure ongoing operationalization and maturation of both our cyber communications support and security awareness and education programs. You thrive on developing and implementing consistent messaging that is appropriately branded, helping others become better communicators, and developing tools and templates to help team members stay organized and on track. Focusing on people and mitigating human risk is interwoven in all that you do. You are comfortable and experienced in using action and persuasion to drive collaboration, accountability, and on-time delivery. Cyber Communication Support As direct manager of the team responsible for helping Cyber Security colleagues plan and create communications, you will ensure you and/or your team will: Support the Cyber Security team with all necessary communications including but not limited to project communications, tool or process rollouts/updates, emergency cyber alerts, etc. Develop and manage targeted and comprehensive communications plans: Guide identification of messaging needed, applicable stakeholders & audiences, and appropriate distribution channels. Drive creation of publication plan and timing. Ensure proper editing and proofing is conducted resulting in consistently professional, easy-to-understand communications that adhere to style guide and branding requirements. Track and adapt plans ensuring successful execution. Act as Cyber point person for all emergency communications and ensure a process is documented and kept up to date with RACI for on and off hour needs including clearly defined escalation paths. Act as primary point of contact between Cyber and Corporate Communications teams. Oversee and mature our Cyber SharePoint Online site to become best in class while ensuring proper administration and upkeep. Ensure all cyber communications support processes and how-tos are documented and kept up to date. Cyber Security Awareness & Education As direct manager of the team responsible for developing and executing the Cyber Security Awareness & Education program, you will ensure you and/or your team will: Mature the existing program. Build a yearly plan and have the team successfully execute against it. Continuously work with our Cyber team to identify our top risks and the behaviors needed to change to mitigate those risks. Then, execute applicable awareness and education actions to drive necessary change. Work with appropriate Cyber team members to identify different roles that require additional or specialized skills-based training to ensure colleagues are equipped to do their jobs safely and securely and ensure your team actions to support. Continue to mature high-visibility phishing program and associated metrics. Engage our workforce to enable them to exhibit behaviors and skills to make the most of our technology safely and securely. Promote how people benefit from security as a foundational program principle. Structure the program to be sustainable over the long-term, resulting in a positive security culture in alignment with our organization-wide cultural attributes. Work to support a future state where people believe in, value, and prioritize cyber security. Overarching Team and Program Management Define and align analyst roles to efficiently and effectively support both spaces as they mature. Ensure cross-training where appropriate. Actively build strong relationships across different business departments and stakeholders to ensure ongoing program understanding, support, and engagement. Ensure programs evolve with changing company and security needs. Create a means of tracking and reporting on program deliverables to easily provide and communicate status, wins, and lessons learned. Build a metrics framework that will effectively measure and communicate impact of each program and report on up through executive leadership on an established cadence. Ensure programs meet all industry security training regulations, standards, and compliance requirements. Requirements Experienced, proactive, self-driven executor with the ability to work independently. Strong analytical, problem-solving, and decision-making skills. Anticipates obstacles, develops plans to resolve them, and appropriately communicates. Experienced with effectively applying strategic thinking and visioning resulting in successful outcomes. Organized and detail-oriented. Able to work well under deadlines in a changing environment. Excellent interpersonal, written, and verbal communication skills. Ability to express complex technical concepts in business terms. Experienced working effectively in ambiguous situations and effectively determining the best path forward. Able to translate data into meaningful insights and written summaries. Excels at prioritization, presentation, and facilitation. Models related best practices. Comfortable owning your space and establishing a sense of urgency in the fabric of what you do. Ability to support business needs outside of standard business hours when needed. Ex. Emergency communications. Experience administering and managing Microsoft SharePoint Online sites. Strong Microsoft Word, PowerPoint, and Excel skills. Cyber security work experience. Desired Characteristics Experience influencing cross-functional teams and initiatives. Expects resistance to change and enjoys the challenge of mitigating it in positive ways. Growth mindset. Change-oriented in both actions and words. Experience successfully executing multiple simultaneous initiatives - both planned and ad hoc. Proponent of people change management with experience incorporating it into your work. Agile work experience. Product methodology work experience. Experience working in a highly regulated environment. Healthcare experience. Experience with various industry regulations and frameworks (PCI, HIPAA, Data Privacy Laws, ISO27001/2, NIST, HITRUST, etc.). Education 8+ years of relevant experience with a degree (Required) OR 10+ years of relevant experience without a degree (Required) Experience in lieu of a Bachelor's Degree Certification/Licensure No specific certification or licensure requirements Experience 8 to 10+ years of relevant experience (Required) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $116,729.60 - $216,777.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo, Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $139,672.00 - $208,790.40 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education . click apply for full job details
Sales Reporting Analyst
Enterprise Bank and Trust Saint Louis, Missouri
Enterprise Bank & Trust is seeking a Sales Reporting Analyst to deliver accurate, actionable sales and revenue reporting across commercial and retail lines. In this role, you'll consolidate data from CRM and core banking systems, build dashboards, and analyze trends to support relationship managers, leadership, and product teams. You'll track KPIs, pipeline performance, and incentive metrics, providing insights that guide strategic decisions. Collaborating closely with sales, finance, and operations, you'll help optimize growth, support community-focused initiatives, and enhance relationship-driven banking through clear, meaningful analytics. Responsibilities Develop, maintain, and distribute recurring sales and revenue reports for commercial and retail banking channels. Aggregate and validate data from CRM, core banking, and other systems to ensure accuracy and consistency of sales metrics. Design and update dashboards to track KPIs, pipeline health, and incentive performance for relationship managers and leaders. Analyze trends in sales activity, product performance, and customer segments to identify growth opportunities and risks. Partner with sales, finance, and operations to define reporting requirements and improve measurement of strategic initiatives. Support incentive plan tracking and modeling by providing detailed performance data and scenario analysis. Prepare clear visualizations and presentations that translate complex data into actionable insights for non-technical stakeholders. Contribute to process improvements and automation of reporting workflows to increase efficiency and data reliability. Required Skills Sales performance analysis Financial and revenue reporting CRM and core banking data extraction Advanced Excel and data modeling Business intelligence tools (Tableau/Power BI) SQL for reporting and analysis Forecasting and pipeline analytics KPI and dashboard development Data visualization and storytelling Stakeholder communication and presentation
09/21/2026
Full time
Enterprise Bank & Trust is seeking a Sales Reporting Analyst to deliver accurate, actionable sales and revenue reporting across commercial and retail lines. In this role, you'll consolidate data from CRM and core banking systems, build dashboards, and analyze trends to support relationship managers, leadership, and product teams. You'll track KPIs, pipeline performance, and incentive metrics, providing insights that guide strategic decisions. Collaborating closely with sales, finance, and operations, you'll help optimize growth, support community-focused initiatives, and enhance relationship-driven banking through clear, meaningful analytics. Responsibilities Develop, maintain, and distribute recurring sales and revenue reports for commercial and retail banking channels. Aggregate and validate data from CRM, core banking, and other systems to ensure accuracy and consistency of sales metrics. Design and update dashboards to track KPIs, pipeline health, and incentive performance for relationship managers and leaders. Analyze trends in sales activity, product performance, and customer segments to identify growth opportunities and risks. Partner with sales, finance, and operations to define reporting requirements and improve measurement of strategic initiatives. Support incentive plan tracking and modeling by providing detailed performance data and scenario analysis. Prepare clear visualizations and presentations that translate complex data into actionable insights for non-technical stakeholders. Contribute to process improvements and automation of reporting workflows to increase efficiency and data reliability. Required Skills Sales performance analysis Financial and revenue reporting CRM and core banking data extraction Advanced Excel and data modeling Business intelligence tools (Tableau/Power BI) SQL for reporting and analysis Forecasting and pipeline analytics KPI and dashboard development Data visualization and storytelling Stakeholder communication and presentation
Senior Business Systems Analysis Manager
GENWORTH Richmond, Virginia
Genworth is seeking a Senior Business Systems Analysis Manager to lead analysis and optimization of core finance and insurance platforms supporting long-term care, mortgage, and protection products. You will partner with business and technology leaders to translate strategic goals into system roadmaps, robust requirements, and scalable solutions. In this role, you will manage a team of analysts, drive data quality and controls, and ensure systems support regulatory and risk needs. You'll work in a collaborative, inclusive environment focused on accountability, customer impact, and continuous improvement. Responsibilities Lead analysis, design, and optimization of core finance and insurance business systems Partner with stakeholders to translate business goals into system requirements and roadmaps Oversee end-to-end delivery of system enhancements and integrations Define and maintain standards for business requirements, process mapping, and documentation Drive data quality, controls, and compliance across key platforms Manage and mentor analysts; build high-performing, collaborative teams Collaborate with IT, product, and operations to resolve complex system issues Monitor KPIs and user feedback to prioritize continuous improvement initiatives Support governance, risk, and regulatory reporting needs Required Skills Business systems analysis Financial services/insurance domain knowledge Requirements gathering and documentation Process mapping (BPMN/Visio or similar) Data analysis and SQLEnterprise platforms/ERP/Policy admin systems Systems integration and APIs Project management Agile methodologies Regulatory and risk/compliance understanding
09/21/2026
Full time
Genworth is seeking a Senior Business Systems Analysis Manager to lead analysis and optimization of core finance and insurance platforms supporting long-term care, mortgage, and protection products. You will partner with business and technology leaders to translate strategic goals into system roadmaps, robust requirements, and scalable solutions. In this role, you will manage a team of analysts, drive data quality and controls, and ensure systems support regulatory and risk needs. You'll work in a collaborative, inclusive environment focused on accountability, customer impact, and continuous improvement. Responsibilities Lead analysis, design, and optimization of core finance and insurance business systems Partner with stakeholders to translate business goals into system requirements and roadmaps Oversee end-to-end delivery of system enhancements and integrations Define and maintain standards for business requirements, process mapping, and documentation Drive data quality, controls, and compliance across key platforms Manage and mentor analysts; build high-performing, collaborative teams Collaborate with IT, product, and operations to resolve complex system issues Monitor KPIs and user feedback to prioritize continuous improvement initiatives Support governance, risk, and regulatory reporting needs Required Skills Business systems analysis Financial services/insurance domain knowledge Requirements gathering and documentation Process mapping (BPMN/Visio or similar) Data analysis and SQLEnterprise platforms/ERP/Policy admin systems Systems integration and APIs Project management Agile methodologies Regulatory and risk/compliance understanding
Consumer Lending Manager
Financial Plus Credit Union Flint, Michigan
Description: Job Title: Consumer Lending Manager Department: Consumer Lending Reports to: Vice President of Consumer Lending Hours per Week: 40 hrs./week Salary Exempt Company Summary Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living but joining a PLACE where you can REACH your goals. Position Summary The Consumer Lending Manager is responsible for overseeing both the Consumer Loan Officer team, the Consumer Lending Operation Specialists, and the Loan Support Clerk, ensuring strong operational performance, underwriting consistency, member experience, and overall operational effectiveness. This role combines day-to-day leadership of lending and loan support staff with strategic oversight responsibilities focused on evaluating lending performance, identifying trends and opportunities, recommending operational improvements, and supporting initiatives designed to achieve organizational production, service, and portfolio growth goals while maintaining sound lending practices, operational consistency, and appropriate risk management. The Consumer Lending Manager works closely with the VP of Consumer Lending, Consumer Lending Processing Manager, Consumer Lending Systems Analyst, and other departments to support operational efficiency, process improvements, strategic initiatives, and organizational growth. This role balances production leadership, member service, operational collaboration, risk management, and employee development while ensuring compliance with all regulatory requirements. Essential Functions & Primary Responsibilities Oversee the Loan Officers, Consumer Lending Operations Specialists, and Loan Support Clerk, ensuring strong member experience, service consistency, operational effectiveness, underwriting quality, credit risk management and overall lending operational effectiveness. Provide leadership, direction, coaching, and performance management to lending and loan support staff while fostering a culture of accountability, collaboration, continuous improvement, and professional development. Support organizational consumer lending growth objectives through strategic leadership, operational analysis, production monitoring, and data-driven recommendations. Analyze lending production trends, pull-through ratios, application sources, operational performance, and portfolio growth opportunities to identify areas requiring improvement or strategic focus. Provide recommendations to senior leadership regarding operational changes, workflow improvements, staffing needs, product enhancements, promotional opportunities, service strategies, and process efficiencies to support organizational lending goals. Monitor loan application conversion metrics, funded loan ratios, turnaround times, productivity, and member experience trends to identify opportunities for improvement. Coach and develop team on underwriting consistency, operational effectiveness, product knowledge, member experience expectations, and lending best practices. Partner with internal departments to support lending knowledge, workflow alignment, operational consistency, and member experience throughout the lending process. Identify development opportunities and assist in preparing team members for increased responsibilities and future leadership opportunities. Assist with escalated lending decisions, exception requests, member concerns, and complex lending situations while balancing member experience, organizational policy, and risk management. Ensure lending decisions, exception handling, and operational processes are consistently documented and aligned with organizational policies, procedures, and risk tolerance. Partner closely with the Consumer Loan Processing Manager to ensure seamless workflow coordination, efficient handoffs, funding timeliness, and operational consistency throughout the loan lifecycle. Collaborate with Retail Delivery, Digital, Processing, Indirect Lending, Marketing, and other departments to improve workflows, reduce member friction, and enhance the overall lending experience. Participate in cross-functional projects and process improvement initiatives supporting consumer lending efficiency, scalability, and member service. Partner with the Consumer Lending Systems Analyst to identify operational inefficiencies, support workflow enhancements, participate in user acceptance testing, and assist with implementation and adoption of lending technology initiatives. Provide operational input and feedback regarding loan origination systems, workflow tools, automation opportunities, and process improvements. Monitor and manage departmental performance metrics including funded loan volume, application conversion, approval ratios, turnaround times, productivity, service standards, member experience, and portfolio trends. Utilize production reporting and operational analytics to identify performance gaps, process inefficiencies, and opportunities for growth, operational improvement, and enhanced member experience. Utilize reporting and analytics to identify trends, improve operational performance, and support strategic decision-making. Analyze lending performance, portfolio trends, operational data, and member experience feedback to identify opportunities for growth and improvement. Support strategic lending initiatives, promotional campaigns, and market growth efforts in partnership with senior leadership and marketing. Maintain and improve member service by ensuring inquiries, applications, and member issues are handled professionally, consistently, and promptly. Conduct quality reviews and audits to ensure lending accuracy, operational consistency, compliance, and proper documentation. Stay up to date on industry trends, lending laws, operational best practices, and product innovations to recommend improvements and new opportunities. Assist in budgeting, forecasting, and strategic planning for the consumer lending division. Work collaboratively with third-party vendors, partners, and internal stakeholders to support lending operations and organizational initiatives. Oversee the processing and management of title work, loan payoffs, release of liens, and UCC filings. Promote a positive team environment, encouraging collaboration and high-quality service. Ensure employees have the tools, materials, and training necessary for success. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations. Must be bondable. Perform other duties as assigned. Requirements: Education & Qualifications Bachelor's degree in Finance, Business Administration, or related field; or equivalent work experience. 3 to 5 years of previous consumer lending experience with a proven performance record, with leadership or management experience preferred. Strong understanding of consumer lending regulations, underwriting principles, operational workflows, and member service expectations. Experience leading teams in a fast-paced lending environment focused on balancing growth, service, operational efficiency, and risk management. Experience working with loan origination systems, workflow automation, reporting tools, and lending technology platforms preferred. Strong communication, coaching, organizational leadership, and relationship-building skills. Ability to analyze operational data and utilize reporting to drive performance improvements and strategic decision-making. Candidate must have a thorough understanding of the Loan Policy and Guidelines. Candidate must be knowledgeable of Credit Unions product and services and demonstrate the ability to cross-sell and build deeper relationships with our membership. This position requires an understanding of basic computer skills including Microsoft 365 suite applications. Skills and Abilities Strong leadership and management skills with the ability to motivate, coach, and develop high-performing teams. Strong analytical and organizational skills with the ability to evaluate operational performance and make data-driven decisions. Exceptional problem-solving skills with a solution-oriented mindset. Detail-oriented with a strong focus on operational consistency, compliance, and member experience. Ability to handle multiple priorities in a fast-paced environment while meeting deadlines. Strong interpersonal, verbal, and written communication skills. Ability to build collaborative relationships across departments and effectively navigate operational challenges. Presents a positive and professional image to members and team members through effective and courteous verbal and written communications. . click apply for full job details
09/21/2026
Full time
Description: Job Title: Consumer Lending Manager Department: Consumer Lending Reports to: Vice President of Consumer Lending Hours per Week: 40 hrs./week Salary Exempt Company Summary Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living but joining a PLACE where you can REACH your goals. Position Summary The Consumer Lending Manager is responsible for overseeing both the Consumer Loan Officer team, the Consumer Lending Operation Specialists, and the Loan Support Clerk, ensuring strong operational performance, underwriting consistency, member experience, and overall operational effectiveness. This role combines day-to-day leadership of lending and loan support staff with strategic oversight responsibilities focused on evaluating lending performance, identifying trends and opportunities, recommending operational improvements, and supporting initiatives designed to achieve organizational production, service, and portfolio growth goals while maintaining sound lending practices, operational consistency, and appropriate risk management. The Consumer Lending Manager works closely with the VP of Consumer Lending, Consumer Lending Processing Manager, Consumer Lending Systems Analyst, and other departments to support operational efficiency, process improvements, strategic initiatives, and organizational growth. This role balances production leadership, member service, operational collaboration, risk management, and employee development while ensuring compliance with all regulatory requirements. Essential Functions & Primary Responsibilities Oversee the Loan Officers, Consumer Lending Operations Specialists, and Loan Support Clerk, ensuring strong member experience, service consistency, operational effectiveness, underwriting quality, credit risk management and overall lending operational effectiveness. Provide leadership, direction, coaching, and performance management to lending and loan support staff while fostering a culture of accountability, collaboration, continuous improvement, and professional development. Support organizational consumer lending growth objectives through strategic leadership, operational analysis, production monitoring, and data-driven recommendations. Analyze lending production trends, pull-through ratios, application sources, operational performance, and portfolio growth opportunities to identify areas requiring improvement or strategic focus. Provide recommendations to senior leadership regarding operational changes, workflow improvements, staffing needs, product enhancements, promotional opportunities, service strategies, and process efficiencies to support organizational lending goals. Monitor loan application conversion metrics, funded loan ratios, turnaround times, productivity, and member experience trends to identify opportunities for improvement. Coach and develop team on underwriting consistency, operational effectiveness, product knowledge, member experience expectations, and lending best practices. Partner with internal departments to support lending knowledge, workflow alignment, operational consistency, and member experience throughout the lending process. Identify development opportunities and assist in preparing team members for increased responsibilities and future leadership opportunities. Assist with escalated lending decisions, exception requests, member concerns, and complex lending situations while balancing member experience, organizational policy, and risk management. Ensure lending decisions, exception handling, and operational processes are consistently documented and aligned with organizational policies, procedures, and risk tolerance. Partner closely with the Consumer Loan Processing Manager to ensure seamless workflow coordination, efficient handoffs, funding timeliness, and operational consistency throughout the loan lifecycle. Collaborate with Retail Delivery, Digital, Processing, Indirect Lending, Marketing, and other departments to improve workflows, reduce member friction, and enhance the overall lending experience. Participate in cross-functional projects and process improvement initiatives supporting consumer lending efficiency, scalability, and member service. Partner with the Consumer Lending Systems Analyst to identify operational inefficiencies, support workflow enhancements, participate in user acceptance testing, and assist with implementation and adoption of lending technology initiatives. Provide operational input and feedback regarding loan origination systems, workflow tools, automation opportunities, and process improvements. Monitor and manage departmental performance metrics including funded loan volume, application conversion, approval ratios, turnaround times, productivity, service standards, member experience, and portfolio trends. Utilize production reporting and operational analytics to identify performance gaps, process inefficiencies, and opportunities for growth, operational improvement, and enhanced member experience. Utilize reporting and analytics to identify trends, improve operational performance, and support strategic decision-making. Analyze lending performance, portfolio trends, operational data, and member experience feedback to identify opportunities for growth and improvement. Support strategic lending initiatives, promotional campaigns, and market growth efforts in partnership with senior leadership and marketing. Maintain and improve member service by ensuring inquiries, applications, and member issues are handled professionally, consistently, and promptly. Conduct quality reviews and audits to ensure lending accuracy, operational consistency, compliance, and proper documentation. Stay up to date on industry trends, lending laws, operational best practices, and product innovations to recommend improvements and new opportunities. Assist in budgeting, forecasting, and strategic planning for the consumer lending division. Work collaboratively with third-party vendors, partners, and internal stakeholders to support lending operations and organizational initiatives. Oversee the processing and management of title work, loan payoffs, release of liens, and UCC filings. Promote a positive team environment, encouraging collaboration and high-quality service. Ensure employees have the tools, materials, and training necessary for success. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations. Must be bondable. Perform other duties as assigned. Requirements: Education & Qualifications Bachelor's degree in Finance, Business Administration, or related field; or equivalent work experience. 3 to 5 years of previous consumer lending experience with a proven performance record, with leadership or management experience preferred. Strong understanding of consumer lending regulations, underwriting principles, operational workflows, and member service expectations. Experience leading teams in a fast-paced lending environment focused on balancing growth, service, operational efficiency, and risk management. Experience working with loan origination systems, workflow automation, reporting tools, and lending technology platforms preferred. Strong communication, coaching, organizational leadership, and relationship-building skills. Ability to analyze operational data and utilize reporting to drive performance improvements and strategic decision-making. Candidate must have a thorough understanding of the Loan Policy and Guidelines. Candidate must be knowledgeable of Credit Unions product and services and demonstrate the ability to cross-sell and build deeper relationships with our membership. This position requires an understanding of basic computer skills including Microsoft 365 suite applications. Skills and Abilities Strong leadership and management skills with the ability to motivate, coach, and develop high-performing teams. Strong analytical and organizational skills with the ability to evaluate operational performance and make data-driven decisions. Exceptional problem-solving skills with a solution-oriented mindset. Detail-oriented with a strong focus on operational consistency, compliance, and member experience. Ability to handle multiple priorities in a fast-paced environment while meeting deadlines. Strong interpersonal, verbal, and written communication skills. Ability to build collaborative relationships across departments and effectively navigate operational challenges. Presents a positive and professional image to members and team members through effective and courteous verbal and written communications. . click apply for full job details
Senior Data Architect
Hilti Sachse, Texas
Job Description Architect the Future of Enterprise Intelligence TheSenior Data Architectprovides technical leadership across Hilti's data landscape shaping enterprise data strategy and designing scalable, secure, and well governed data platforms that power analytics, AI/ML, and intelligent applications. This role spanstraditional data management(DBMS, data modeling, warehousing, governance) andmodern cloud native/AI data engineeringon AWS, includingbronze, silver, gold patterns, Generation (RAG)for LLMs, and data products that serve Cloud-native SaaSapplication teams at global scale. You will collaborate with business stakeholders, data scientists, engineers, and platform teams to translate use cases intotarget data architectures, ensuring performance, reliability, security, and cost efficiency at global scale. What You'll do Modern Data Platform on One or More Cloud Platforms Architect end-to-end pipelines across from raw to polished layers using Cloud native services such asS3, Glue (ETL & Data Catalog), Lake Formation, Redshift, Athena, EMR/Spark, Kinesis/MSK, Step Functions, Lambda, EventBridge. Define storage/format strategies (e.g.,Parquet/Delta/Apache Iceberg) and partitioning, compaction, and indexing for performance and cost. Implementrow/ column level security, encryption (KMS), secrets management, and fine-grained authorization viaIAM/Lake Formation. AI/ML & Amazon Bedrock Data Foundations Design datasets andfeature/knowledgelayers to supportSageMakertraining/inference andAmazon Bedrockapplications (e.g.,Knowledge Bases,Guardrails,Agents, and Invoke Model/Converse orchestration). LeadRAGarchitectures (chunking, embeddings, retrieval) usingvector databasessuch asAmazon OpenSearch Serverless (vector search)orAurora PostgreSQL + pgvector; define evaluation and feedback loops to improve answer quality. Setprompt, context, and token budgetstandards; guide teams on safe data handling for LLMs (PII redaction, policy driven filters, secured context injection). Tradition Data Architecture & DBMS Excellence Provide deep expertise in relational and NoSQL systems:SQL Server,PostgreSQL,MongoDB, includingschema design, indexing, query/perf tuning, replication, partitioning, and HA/DR. Design and governEDW/ Lakehouse/ODSpatterns ; integrate with.NET/C andAngularfrontends via well designed APIs and data contracts. Integration, Interoperability & Application Alignment DefineAPI and data contract standards(REST/GraphQL, Protobuf/Avro/JSON), ensuring consistent versioning and backward compatibility for.NET/C. Orchestrate ingestion fromSAP, Salesforce, IoT/telemetry, external data sources, and partner ecosystems; standardize CDC and streaming patterns (e.g.,MSK/Kinesis,DMS,Glue). Partner with Solution/Platform Architects to ensuremicroservicesandevent drivendesigns are data efficient and observability ready. Data Governance, Quality & Observability Implementdata governance(policies, stewardship, data classification),cataloging(Glue Data Catalog),lineage(Open Lineage compatible), andquality(rules, thresholds, SLAs/SLOs). Embedmonitoring & cost governance(CloudWatch, CloudTrail, Cost Explorer, Lake Formation audit, data access logs) and drive continuous optimization (storage tiers, compaction, pruning). Security, Compliance & Risk Enforce privacy and compliance (e.g., GDPR) withdata minimization, tokenization, masking, andaccess controlsacross environments. Define secure patterns formodel inputs/outputs(LLM safety),prompt hygiene, andguardrailsto prevent leakage or misuse. Delivery Leadership & Collaboration Producearchitecture blueprints, target state designs, andbuild/run guardrails; guide PoCs and pilots to derisk solutions. Mentor data engineers, analysts, and junior architects; leaddesign reviews,threat modeling, andcost/performancereviews. Communicate clearly with technical and nontechnical stakeholders, champion a culture ofengineering excellenceandlearning. What You'll Bring This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship. Bachelor's or master's incomputer science, Information Systems, Data Engineering, or related field (or equivalent experience). Relevant certifications a plus (e.g.,AWS Data Analytics/Solutions Architect preferred). 10+ yearsdesigning and delivering enterprise data solutions, includinghands-onwork with bothtraditional DBMSandcloud nativedata platforms. 5+ yearsbuilding on cloud platformswith production experience in several of:S3, Glue, Lake Formation, Redshift, Athena, EMR/Spark, Kinesis/MSK, Lambda, Step Functions, EventBridge, SageMaker. Demonstrated expertise implementingdata propagation Lakehousepatterns and governanceat scale. Proven track record supportingAI/MLworkloads (feature stores, model data pipelines) and deliveringRAGsolutions with vector search on AWS. StrongSQLandPython; proficiency indata modeling-IFC (preferred),3NF, dimensional/star, data vault, etc. DBMS:SQL Server,PostgreSQL(schema, indexing, query planning, replication/HA, partitioning, backup/restore). Data Engineering:Spark/EMR,Glue(ETL/ELT & Studio),Airflow/Step Functionsorchestration,Parquet/Delta/Iceberg. Streaming/CDC:MSK/Kinesis,DMS(change data capture),event drivenpatterns. Security & Governance:IAM,KMS,Lake Formation,Secrets Manager, data masking/tokenization, RBAC/ABAC. AI/LLM enablement:Amazon Bedrock(Knowledge Bases, Guardrails, Agents), embeddings, chunking, retrieval,prompt design,token optimization, evaluation loops. Observability & FinOps: Cloud logs/metrics, lineage/quality SLAs,cost controls(storage/compute), workload rightsizing. DevOps/MLOps/IaC:Git,CI/CDfor data pipelines;Terraform/CDK; environment promotion; artifact/versioning ; blue/green or canary for data jobs. Preferred Skills Experience withRedshift RA3/Spectrum,materialized views,workload management, and federated queries (Athena/Glue). Familiarity withPower BI/Microsoft FabricandAmazon Quick Sight; semantic modeling and governance for BI. Exposure to privacy enhancing technologies(anonymization, differential privacy),policy as code, andguardrailframeworks. Experience working withgeographically distributed teamsandregulated data. Strategic thinking with the ability to balance short-term incrementsandlong term architecture. Excellent written and verbal communication, facilitation of architecture decisions, and stakeholder alignment. Mentoring mindset and demonstrated influence without authority across cross functional teams. What's In It for You We're a big company with a family-owned feel. You will be given the opportunity to make big changes that will ripple throughout the industry while feeling right at home with the Hilti family. In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees. Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Hilti Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
09/21/2026
Full time
Job Description Architect the Future of Enterprise Intelligence TheSenior Data Architectprovides technical leadership across Hilti's data landscape shaping enterprise data strategy and designing scalable, secure, and well governed data platforms that power analytics, AI/ML, and intelligent applications. This role spanstraditional data management(DBMS, data modeling, warehousing, governance) andmodern cloud native/AI data engineeringon AWS, includingbronze, silver, gold patterns, Generation (RAG)for LLMs, and data products that serve Cloud-native SaaSapplication teams at global scale. You will collaborate with business stakeholders, data scientists, engineers, and platform teams to translate use cases intotarget data architectures, ensuring performance, reliability, security, and cost efficiency at global scale. What You'll do Modern Data Platform on One or More Cloud Platforms Architect end-to-end pipelines across from raw to polished layers using Cloud native services such asS3, Glue (ETL & Data Catalog), Lake Formation, Redshift, Athena, EMR/Spark, Kinesis/MSK, Step Functions, Lambda, EventBridge. Define storage/format strategies (e.g.,Parquet/Delta/Apache Iceberg) and partitioning, compaction, and indexing for performance and cost. Implementrow/ column level security, encryption (KMS), secrets management, and fine-grained authorization viaIAM/Lake Formation. AI/ML & Amazon Bedrock Data Foundations Design datasets andfeature/knowledgelayers to supportSageMakertraining/inference andAmazon Bedrockapplications (e.g.,Knowledge Bases,Guardrails,Agents, and Invoke Model/Converse orchestration). LeadRAGarchitectures (chunking, embeddings, retrieval) usingvector databasessuch asAmazon OpenSearch Serverless (vector search)orAurora PostgreSQL + pgvector; define evaluation and feedback loops to improve answer quality. Setprompt, context, and token budgetstandards; guide teams on safe data handling for LLMs (PII redaction, policy driven filters, secured context injection). Tradition Data Architecture & DBMS Excellence Provide deep expertise in relational and NoSQL systems:SQL Server,PostgreSQL,MongoDB, includingschema design, indexing, query/perf tuning, replication, partitioning, and HA/DR. Design and governEDW/ Lakehouse/ODSpatterns ; integrate with.NET/C andAngularfrontends via well designed APIs and data contracts. Integration, Interoperability & Application Alignment DefineAPI and data contract standards(REST/GraphQL, Protobuf/Avro/JSON), ensuring consistent versioning and backward compatibility for.NET/C. Orchestrate ingestion fromSAP, Salesforce, IoT/telemetry, external data sources, and partner ecosystems; standardize CDC and streaming patterns (e.g.,MSK/Kinesis,DMS,Glue). Partner with Solution/Platform Architects to ensuremicroservicesandevent drivendesigns are data efficient and observability ready. Data Governance, Quality & Observability Implementdata governance(policies, stewardship, data classification),cataloging(Glue Data Catalog),lineage(Open Lineage compatible), andquality(rules, thresholds, SLAs/SLOs). Embedmonitoring & cost governance(CloudWatch, CloudTrail, Cost Explorer, Lake Formation audit, data access logs) and drive continuous optimization (storage tiers, compaction, pruning). Security, Compliance & Risk Enforce privacy and compliance (e.g., GDPR) withdata minimization, tokenization, masking, andaccess controlsacross environments. Define secure patterns formodel inputs/outputs(LLM safety),prompt hygiene, andguardrailsto prevent leakage or misuse. Delivery Leadership & Collaboration Producearchitecture blueprints, target state designs, andbuild/run guardrails; guide PoCs and pilots to derisk solutions. Mentor data engineers, analysts, and junior architects; leaddesign reviews,threat modeling, andcost/performancereviews. Communicate clearly with technical and nontechnical stakeholders, champion a culture ofengineering excellenceandlearning. What You'll Bring This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship. Bachelor's or master's incomputer science, Information Systems, Data Engineering, or related field (or equivalent experience). Relevant certifications a plus (e.g.,AWS Data Analytics/Solutions Architect preferred). 10+ yearsdesigning and delivering enterprise data solutions, includinghands-onwork with bothtraditional DBMSandcloud nativedata platforms. 5+ yearsbuilding on cloud platformswith production experience in several of:S3, Glue, Lake Formation, Redshift, Athena, EMR/Spark, Kinesis/MSK, Lambda, Step Functions, EventBridge, SageMaker. Demonstrated expertise implementingdata propagation Lakehousepatterns and governanceat scale. Proven track record supportingAI/MLworkloads (feature stores, model data pipelines) and deliveringRAGsolutions with vector search on AWS. StrongSQLandPython; proficiency indata modeling-IFC (preferred),3NF, dimensional/star, data vault, etc. DBMS:SQL Server,PostgreSQL(schema, indexing, query planning, replication/HA, partitioning, backup/restore). Data Engineering:Spark/EMR,Glue(ETL/ELT & Studio),Airflow/Step Functionsorchestration,Parquet/Delta/Iceberg. Streaming/CDC:MSK/Kinesis,DMS(change data capture),event drivenpatterns. Security & Governance:IAM,KMS,Lake Formation,Secrets Manager, data masking/tokenization, RBAC/ABAC. AI/LLM enablement:Amazon Bedrock(Knowledge Bases, Guardrails, Agents), embeddings, chunking, retrieval,prompt design,token optimization, evaluation loops. Observability & FinOps: Cloud logs/metrics, lineage/quality SLAs,cost controls(storage/compute), workload rightsizing. DevOps/MLOps/IaC:Git,CI/CDfor data pipelines;Terraform/CDK; environment promotion; artifact/versioning ; blue/green or canary for data jobs. Preferred Skills Experience withRedshift RA3/Spectrum,materialized views,workload management, and federated queries (Athena/Glue). Familiarity withPower BI/Microsoft FabricandAmazon Quick Sight; semantic modeling and governance for BI. Exposure to privacy enhancing technologies(anonymization, differential privacy),policy as code, andguardrailframeworks. Experience working withgeographically distributed teamsandregulated data. Strategic thinking with the ability to balance short-term incrementsandlong term architecture. Excellent written and verbal communication, facilitation of architecture decisions, and stakeholder alignment. Mentoring mindset and demonstrated influence without authority across cross functional teams. What's In It for You We're a big company with a family-owned feel. You will be given the opportunity to make big changes that will ripple throughout the industry while feeling right at home with the Hilti family. In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees. Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Hilti Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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