Job Description
We're Hiring IT Support Technician / Desktop Support Analyst
Project: Hanes
Position: IT Support Technician / Desktop Support Analyst
Budget: Up to $4,500/month (Backfill)
Open Locations:
Winston Salem HQ, NC 3 Positions
Martinsville, VA 1 Position
Rural Hall (Northridge 531/532), NC 1 Position
Kings Mountain, NC 1 Position
Key Responsibilities:
Level 1 IT/Desktop Support
ServiceNow ticket management
Windows imaging, deployment & configuration
Hardware, software & network troubleshooting
User onboarding & offboarding support
Active collaboration with L2/L3 support teams
Excellent customer service and documentation skills
If you have hands-on experience in Desktop Support, IT Helpdesk, Windows Support, and ServiceNow, we'd love to hear from you!
Send your updated resume to