TSG - The Sheridan Group seeks a Technology Solutions Specialist to support strategic communications, public affairs, and advocacy campaigns. You will implement and maintain digital platforms, data tools, and workflow systems that power client programs-email, CRM, analytics, and web tools. Partnering with consultants, you will troubleshoot issues, optimize tools for campaigns, manage data quality, and document processes. This role is ideal for a tech-savvy problem solver interested in policy, politics, and media who enjoys hands-on collaboration in a fast-paced, boutique firm environment.
Responsibilities
- Configure and support digital platforms used for advocacy and communications campaigns.
- Maintain CRMs, email tools, and related systems, ensuring data accuracy and reliability.
- Monitor and troubleshoot technical issues across campaign technologies.
- Create basic dashboards and analytics reports for internal teams and clients.
- Support integrations between web, email, CRM, and analytics tools.
- Document systems, workflows, and best practices for internal users.
- Collaborate with consultants to translate campaign needs into technical solutions.
- Assist with user training and respond to day-to-day technical questions.
Required Skills
- Marketing automation platforms
- CRM administration
- Digital analytics and reporting
- Data management and hygiene
- Web and CMS tools
- Email campaign tools
- Basic scripting or SQLTechnical troubleshooting
- Systems integration support
- Technical documentation